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O2

O2 Outage Report in Bicester, Oxfordshire, England

Why is my O2 service not working?

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Bicester, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at O2

O2 is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Bicester, England

The most recent O2 outage reports came from the following cities: Banbury, Oxford, and Buckingham.

CityProblem TypeReport Time
Banbury Phone 22 days ago
Oxford E-mail 1 month ago
Banbury Internet 2 months ago
Buckingham Phone 2 months ago
Oxford Internet 2 months ago
Banbury Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bicester, England

Latest outage, problems and issue reports in Bicester and nearby locations:

  • Clairebott
    Claire Louise Bott (@Clairebott) reported from Banbury, England

    @O2 need to urgently speak to someone & you can’t get through to a human and now I’ve been cut off. Please can someone help

  • AlanJLuste
    AlanJLuste (@AlanJLuste) reported from Oxfordshire, England

    Just went into your oxford city branch and walked out again purely because you staff ignored me and went straight to another customer who arrived after me . . . #GreatServiceThere #JustSaying @O2

  • juliefon_
    Julie 💙 (@juliefon_) reported from Banbury, England

    @O2 Second day running having intermittent issues. Yet the app says there’s no problem. Please can you help?

  • AlanJLuste
    AlanJLuste (@AlanJLuste) reported from Oxfordshire, England

    Just walked into your Oxford City Centre store and immediately walked out again purely because a member of your staff ignored me and went straight to another customer who arrived after me . . . #WantedToUpgrade #GreatServiceThere #JustSaying @O2

  • JezzaD1972
    Jez (@JezzaD1972) reported from Banbury, England

    @Gemma_Fox @O2 Im having same issues!

  • chrisahamer
    Christopher A. Hamer (@chrisahamer) reported from Haddenham, England

    @O2 Haha no, you might be able to help Dave, but you were about as standoffish and difficult as I’d expect from a mid tier operator. In fact, my experience with you highlighted why I left you 12+ years ago and why I sure as hell wouldn’t go back to you.

  • ItsEmz27
    Emz 🥰 (@ItsEmz27) reported from Oxfordshire, England

    I wanna move to @O2 cause Vodafone is just shit to me but I only got my phone in November 😕

  • Henry72R
    Ian Henry (@Henry72R) reported from Freeland, England

    @O2 Not had WiFi calling available at home for weeks, online info doesn’t cover the issue and can’t get any support as only available for fraud or stolen phones! How am I supposed to fix this???

  • wcbutcher
    Bill Butcher (@wcbutcher) reported from Kidlington, England

    @O2 sometime ago I complained about lack of 3G and 4G in the MK43 0PS area. It’s still no better. To help locate the What3words reference is ///stalemate.take.drifting Please rectify

  • wcbutcher
    Bill Butcher (@wcbutcher) reported from Kidlington, England

    @O2 My mobile is 07740 200127 however there has never been any O2 service at MK43 0PS so I think it’s more that a mast faulty

  • AlanJLuste
    AlanJLuste (@AlanJLuste) reported from Oxfordshire, England

    Just walked into your Oxford City Centre store and immediately walked out again purely because a member of your staff ignored me and went straight to another customer who arrived after me . . . #GreatServiceThere #JustSaying @O2

  • juliefon_
    Julie 💙 (@juliefon_) reported from Banbury, England

    @O2 do you have a problem in the Banbury area today please?

  • itsromanap
    ginger minge (@itsromanap) reported from Banbury, England

    Jesus christ I just want to pay my bloody phone bill, yet @O2 website is 'busy' and I can't ring to pay as I have zero service (I haven't had service for over a month). Honestly the worst service I've ever gotten. Fuming.

  • colincftaylor
    Colin Taylor (@colincftaylor) reported from Banbury, England

    @O2 help please I used to have an account with you but don’t anymore. I need to unlock my old phone please help!

  • juliefon_
    Julie 💙 (@juliefon_) reported from Banbury, England

    Anyone having problems with @O2 today? I’ve had major intermittent problems of losing connection.

  • MadJeffSlade
    Jeff Slade (@MadJeffSlade) reported from Oxfordshire, England

    @O2 I have spent three hours on chat and on hold on the telephone trying to find out why I have not received the SIM card I ordered on Sunday. Nobody seems to know why it hasn’t been dispatched. I’m told I have to cancel the order and re-order. Customer service: ABYSMAL!

  • wcbutcher
    Bill Butcher (@wcbutcher) reported from Kidlington, England

    Now that virgin are taking over @O2 perhaps we might get a phone signal and 4G in the MK43 post code area.

  • itsromanap
    ginger minge (@itsromanap) reported from Banbury, England

    @O2 is the WORST service of any mobile provider ever, I haven't had service for over 3 weeks 😡

  • wcbutcher
    Bill Butcher (@wcbutcher) reported from Kidlington, England

    Just thought but I wondered if @O2 ever considered putting a signal in the MK43 post code area.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • SteveyAsp
    Steve Aspinall (@SteveyAsp) reported

    @nirave @O2 Yup, the last person I spoke to was the only one interested and to be fair she couldn't apologise enough...It was only because of her service that I didn't ask for my PAC...I'm only using it as a back-up second SIM in my Pixel 6 Pro

  • RyanMarkTaylor
    Ryan Taylor (@RyanMarkTaylor) reported

    @O2 have honestly the most complicated and frustrating customer service I think I’ve ever come across. Seems the only way to contact them is on chat through app, then options are limited with no way to ask about anything outside of them & then they never answer anyway?!

  • SueOwenBailey
    Sue Owen Bailey (@SueOwenBailey) reported

    @O2 Thanks so much, I have just tried that, spent ten minutes jumping through hoops to speak to someone only for them to hang up on me as soon as they answered. I will DM you - can you arrange for someone to call me please

  • onlyslightlybsd
    Onlyslightlybiased (@onlyslightlybsd) reported

    @O2 Have been waiting on hold for about half an hour now, is there any other way of organising a return? Either in store or through a webchat service

  • SrockettSam
    sam (@SrockettSam) reported

    @O2 dreadful customer service, fraud team never contact you I've been waiting 42 days, quick enough to send me 8 debt letters though!! 2 complaints put in told response within 5 days again no one gets back to you. DM tell you how sorry they are they'll esculate it still waiting

  • nirave
    Nirave 尼拉夫 (@nirave) reported

    @SteveyAsp @O2 They are F*IN USELESS. My email to the fraud team is a 7 paragraph rant that is also copied to every o2 executive email address. You know the best bit? This whole account is only DAYS old – what an utterly garbage company, no wonder they sold cos they were screwed otherwise.

  • nirave
    Nirave 尼拉夫 (@nirave) reported

    @SteveyAsp @O2 I’m going to write a review and then run a TON of ads so no-one signs up for this bs. Hell, I may even launch another UK site just to sh*t all over O2 and the so-called customer service. I’m that angry right now

  • benjaminlfc
    Benjamin Webster (@benjaminlfc) reported

    @O2 sort out your network!!!! Over £300 a month on airtime plans and devices and this is what I get

  • sololatolulope
    beehem (@sololatolulope) reported

    @O2 , you do not care about your customer and am very upset about this. @O2 isn’t taking any responsibility and it seems like @RoyalMail isn’t too. How do I get my phone back or my money in this case.

  • GiveUpTheJosh
    Forty-Nine Sea Horses (@GiveUpTheJosh) reported

    **** @O2 so much. Upgraded yesterday so it would be on the same sim, go to work today and i have no data??? Great