O2 Outage Report in Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Kent, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (25%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Kent, England
The most recent O2 outage reports came from the following cities: West Malling, Kent, Tenterden and Ashford.
| City | Problem Type | Report Time |
|---|---|---|
 West Malling |
Phone | |
| Kent |
Phone | |
| Tenterden |
Phone | |
| Ashford |
Phone | |
| Maidstone |
Internet | |
| Maidstone |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Kent, England
Latest outage, problems and issue reports in Kent and nearby locations:
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Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!
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Pest Control Kent
(@PestTechLtd) reported
from
Ulcombe, England
@O2 I have been trying to contact the fraud team to report an incident. I have spoken to 3 of your so called customer service staff and no help. The last gave me an incorrect email address that has bounced back. Please advice me how I contact. #poorservice
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Stuart Fotheringham
(@StooMonster) reported
from
Ashford, England
@Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 Definitely leaving you at the end of my contract. No help whatsoever!
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Adam | Lewis
(@porter_a2m) reported
from
Maidstone, England
Advised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!
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Elise
(@elise_john85) reported
from
Maidstone, England
@O2 I can’t get 4g indoors, some days barely 3G. I have to reset the network settings 2-3 each week. I’ve been with @o2 a long time but I’m considering moving elsewhere once this contract ends
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Scott FFC Tanfield
(@Scott_Tanfield) reported
from
Maidstone, England
@suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.
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Daniel Shade
(@shade306) reported
from
Ashford, England
@O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 You don't care as long as you get your money each month! No customer care!
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ᴄʜʟᴏᴇ ᴄ ᴘʀᴏᴅᴜᴄᴇʀ 🙅🏽♀️
(@ChloeCProducer) reported
from
Weavering, England
Anyone else got rubbish phone signal and 4g just not working lately? @O2
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity
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𝕁𝕠𝕟𝕒𝕥𝕙𝕒𝕟 𝔾𝕣𝕠𝕧𝕖𝕤 🇬🇧🇫🇷🇪🇸🇪🇺
(@JonathanCGroves) reported
from
Kings Hill, England
@Freemason_UK @ThreeUKSupport @O2 I know, very rude. And considering it’s effectively globally broadcast, worrying the corporates haven’t taken action.
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Elise
(@elise_john85) reported
from
Maidstone, England
10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted
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Mirella
(@Mirella2401) reported
from
Snodland, England
@O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.
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Claire Morley
(@clairemorley101) reported
from
Ashford, England
@O2 I ported my O2 Pay mnthly number to Lebara. This morn I could send texts & make calls. But still not receiving calls or texts on my ported number. When people call it doesn't go through. Lebara say number only half ported? Can someone help please?
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Michelle Millard
(@mishmashdiva) reported
from
Snodland, England
Really hating @O2 and some company called Ariel right now, both fighting over who’s customer I actually am. Paying over £100 a month for no data, it’s a total joke!!
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Michelle Millard
(@mishmashdiva) reported
from
Snodland, England
@ninamillard @O2 Seriously warn everyone you know Ariel pretend to be @o2 to steal you and then @02 back them. They’ve basically told me tough shit! I agree go @EE
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Simon Bates
(@Simon_Bates_) reported
from
Bethersden, England
@O2 is there a fault in the TN263BN area? On your website it says that the service is working fully, but I’m getting 3G and also ‘E’. There has to be a fault? This isn’t normal service for this area.
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Alfie Dobinson
(@alfie_dobbo) reported
from
Kings Hill, England
@AppleSupport @O2 I lost signal in an area known for bad signal but now I’m out of that area my signal won’t come back! Tried resetting device and network settings. Still no luck. Any help?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Crawford
(@AdzCrawford2003) reported
@O2 If you actually tweeted that from your phone, you would have one of the following issues… 1. Congestion in the area, 2. Lack of signal. Lol
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Samuel Pierce
(@Macfuel35) reported
@O2 hi there is there anyway to cancel a order online I done a phone ordered thinking u could have a 2nd phone on same account I am worried as nothing was said about up grading when done order thanks
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Tom Hackworthy
(@hackworthy_tom) reported
@O2 I order the 14 pro max at the end of September. Not even so much as an update of when I will receive it. Even a rough date! Phoned multiple times to no avail starting to seriously consider cancelling can you provide any help
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Keely & Barry Q
(@WonderWoman2208) reported
@O2 customer services an absolute joke stolen phone new sim that does not work so u send a text to the stolen phone and hang up on calls 😡
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Sarah JM Jarvis
(@sjmjarvis) reported
@O2 Hi @O2. I have cancelled it now. I think perhaps this was part of the problem but the instructions really aren’t clear. I think the free period ran out either Sat or Sun. Just hoping I don’t get charged as cancelled this morning!
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cromwells dog
(@CromwellsD) reported
@org_scp @O2 The final piece in the jigsaw is YOU. Why do you think they push down to 6 months YOU will be connected ******
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Simon Weekes
(@SimonWeekes) reported
@O2 Hi, I need some help with my bill. It's showing £8.74p is due, but when I go to the payment screen it says £16.20p!
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Jeremy Haslett
(@haslett_jeremy) reported
@O2 you are impossible to contact by phone, your email support is closed! Why are you trying to take over £500 out of my bank illegally? Contact me urgently! Thank you.
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کودک
(@HeyStopItNow) reported
@O2 customer support is the worst I've ever encountered. Last 10 days, I have been trying to contact you and return the order. Once the agent started advertising SIM cards, I was paying for the call!!!! I have now been told that the deadline has passed. It's absurd @O2 !
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matthew warren
(@matthewwarren42) reported
@O2 why is your network in Plymouth so poor? Had one of your customer service teams ring me and was not interested in the slightest and just said “oh well we can’t guarantee good networking everywhere “.