O2 Outage Report in Ulcombe, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ulcombe, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ulcombe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (24%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Ulcombe, Kent, England
The most recent O2 outage reports came from the following cities: Chatham, Maidstone and Snodland.
| City | Problem Type | Report Time |
|---|---|---|
 Chatham |
Phone | |
| Chatham |
Phone | |
| Maidstone |
Internet | |
| Snodland |
Phone | |
| Maidstone |
Phone | |
| Chatham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ulcombe, England
Latest outage, problems and issue reports in Ulcombe and nearby locations:
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Stuart Fotheringham
(@StooMonster) reported
from
Ashford, England
@Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.
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Elise
(@elise_john85) reported
from
Maidstone, England
10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted
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Adam | Lewis
(@porter_a2m) reported
from
Maidstone, England
Advised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!
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Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.
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Daniel Grimwood 🇪🇺
(@danielgrimwood) reported
from
Paddock Wood, England
Beware of @O2 - 3days going through customer service to cancel an account I didn't know I had but was being charged for, hung up on, return calls not returned, refund offered, refund rescinded. If you leave o2, it is possible you haven't left o2! Be very careful
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Paul Stevens
(@PaulStevens1991) reported
from
Newington, England
@O2, Hi there, I am trying to order two tickets for The O2 Backstage Tour on the 19th August. I have tried for the 12pm and 12:30pm and its constantly being blocked my card issuer. I've tried 2 debits and 1 credit card and they are all showing the same message. Please help!
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Daniel Grimwood 🇪🇺
(@danielgrimwood) reported
from
Paddock Wood, England
@O2 charging me for an account I cancelled over a year ago. Hours on customer service calls and a callback arranged that didn't happen. 1 of them saying the account was deleted, the other saying its active, another denying they've taken the money at all. Absolutely unbelievable
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Mirella
(@Mirella2401) reported
from
Snodland, England
@O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide
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Pest Control Kent
(@PestTechLtd) reported
from
Ulcombe, England
@O2 I have been trying to contact the fraud team to report an incident. I have spoken to 3 of your so called customer service staff and no help. The last gave me an incorrect email address that has bounced back. Please advice me how I contact. #poorservice
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Simon Bates
(@Simon_Bates_) reported
from
Bethersden, England
@O2 is there a fault in the TN263BN area? On your website it says that the service is working fully, but I’m getting 3G and also ‘E’. There has to be a fault? This isn’t normal service for this area.
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ᴄʜʟᴏᴇ ᴄ ᴘʀᴏᴅᴜᴄᴇʀ 🙅🏽♀️
(@ChloeCProducer) reported
from
Weavering, England
Anyone else got rubbish phone signal and 4g just not working lately? @O2
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Elise
(@elise_john85) reported
from
Maidstone, England
@O2 I can’t get 4g indoors, some days barely 3G. I have to reset the network settings 2-3 each week. I’ve been with @o2 a long time but I’m considering moving elsewhere once this contract ends
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Jake Strevens
(@JakeStrevens) reported
from
Hartlip, England
Hey @O2 very poor signal in Me97nu today! Genuinely poor signal across ME9 and ME10
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TheRealVL
(@therealVL) reported
from
Sittingbourne, England
@O2 what a disgraceful company to sit there and take money from people and then cut their phones off really not being funny i thought in a contract you pay for a service not pay to have your service cut off! 😡😡😡 your a disgrace
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Daniel Shade
(@shade306) reported
from
Ashford, England
@O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity
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Beanhead
(@Beanhead1411) reported
from
Key Street, England
looking forward to another afternoon of **** @O2 signal at a damp and wet Priestfield Stadium #gills #gfc
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Claire Morley
(@clairemorley101) reported
from
Ashford, England
@O2 I ported my O2 Pay mnthly number to Lebara. This morn I could send texts & make calls. But still not receiving calls or texts on my ported number. When people call it doesn't go through. Lebara say number only half ported? Can someone help please?
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Alfie Dobinson
(@alfie_dobbo) reported
from
Kings Hill, England
@AppleSupport @O2 I lost signal in an area known for bad signal but now I’m out of that area my signal won’t come back! Tried resetting device and network settings. Still no luck. Any help?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sue Downey
(@SueDown51169163) reported
@O2 can I have my login number please I can't access my account you sent it but I lost the text
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over it.
(@toluaiko) reported
@O2 your customer service is very rubbish, simple number change you can’t do? It’s been 48 hours and you’ve disconnected both numbers but You said it will only take 24? This is very inconvenient as I can’t receive or make calls or texts
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Lisa Thorpe
(@lisathorpe93) reported
@O2 back with the worst customer service 👌🏻
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Aurelius
(@AureliusMari) reported
@O2 You’ll be answering to @Ofcom very soon for your lack of communication and poor service! For months, the mast in my area has been down, I have informed you on several occasions and you have stated that an engineer is on the case but the issue still hasn’t been fixed. Why?
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Milan Kantor
(@MilanKantor5) reported
@lovesid1 @O2 @MarkEvansO2 This is completely ridiculous BDM customer service doesn't exist and my direct debit going to O2 and nobody wants to deal with that
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Coffee Monster ☕🎄
(@monsterofcoffee) reported
Hi @O2 why are your outbound calls cutting off after exactly 14 minutes & 28 seconds? I've rebooted my device and still happeneing. I got cut off twice this morning queueing for a drs appt and missed out thanks to this. This seems to be happening to loads of customers. help!
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Adam Flowers 🌼
(@adzflowers) reported
@O2 hi. It’s impossible to get help. Live Chat directs to website as nobody available all week. Website says use Live Chat. I’m running low on data as Volt double-up hasn’t been applied and it’s almost a month. Please can you assist?
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Adam Flowers 🌼
(@adzflowers) reported
@O2 @TheMums It’s been over 14 days and nothing. I’ve spoken to your team tonight and they said it can take another 14 days (30 in total). I’ve been given 2GB but that won’t last long. I need my extra 20GB ASAP, please. Lifetime customer of o2.
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over it.
(@toluaiko) reported
@O2 As you said I have obviously done that and it is still not working. I have sent you a DM
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Kris with a K
(@krisbuddies) reported
.@O2 I don't get it... This is a real complaint, what the hell is going on with the reception around Chester? I've been on contract with you for 10 yrs+ as your reception is pretty consistent, but not now... It's absolutely awful. Anyone else have this problem? @ShitChester