O2 Outage Report in Langstone, Newport, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Langstone, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Langstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (22%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Langstone, Newport, Wales
The most recent O2 outage reports came from the following cities: Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Total Blackout | |
| Cardiff |
Wi-fi | |
| Newport |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
Total Blackout | |
| Cardiff |
Wi-fi |
Community Discussion
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O2 Issues Reports Near Langstone, Wales
Latest outage, problems and issue reports in Langstone and nearby locations:
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Mark Elliott🏴🇪🇺
(@gwelfor57) reported
from
Cardiff, Wales
@O2 am assisting my disabled brother. catch 22. No passport or driving licence unable to prove his identity. obtained a PAC. told est. £406.49 of termination charges! He wanted to reduce his monthly cost but O2 shop said no. Been customer for years. Help please.
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Diana Waldron
(@Waldron_Diana) reported
from
Cardiff, Wales
@O2 can u please help. I have been trying to pay my final bill with you for ages. It’s only about £20,I don’t need harrazing letters&emails to prompt me to pay...I just need u to let me pay. I have called&been online to make payment, but you don’t seem to want to take my payment
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Hayley
(@Hayeley) reported
from
Cwmbran Central, Wales
@O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks
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Stacey J Hubbard 🐧
(@staceyjhubbard) reported
from
Cardiff, Wales
Also when I highlighted my issues over the phone and through the Webchat @O2 do not seem very concerned or understanding 😔
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Big Dog
(@BigDogWrestler) reported
from
Newport, Wales
@Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.
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Cez 🏴
(@catlady_cez) reported
from
Cardiff, Wales
@O2 hi is there an issue with your network in cf14? Havent been able to get 3g or 4g since yesterday?
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Clare Osborne Jones
(@clareoj) reported
from
Cardiff, Wales
@O2 still waiting for a refund on a returned phone case since July...numerous phone calls resulting in last one on 11/10 we will take it off your phone bill for you but full amount taken today. Can’t get through on phones can you please advise as I’m pretty fed up with service
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Court✨
(@courttttxxo) reported
from
Avonmouth, England
Why does @O2 make it impossible to end your contract with them? I don’t need airtime on my iPad anymore & it’s been paid off for like a year but for the life of me I can’t cancel it anyway 🥴
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S H A N I C E
(@flowersshanice) reported
from
Cardiff, Wales
@O2 @Gropinvillain In all these years I’ve been with @O2 I’ve never ever had nothing for bro g a loyal customer, maybe it’s time I cha he networks after my contract is finished!!
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Paige🧚🏻♀️🌸
(@paigebuckingham) reported
from
Cardiff, Wales
Anyone else on @O2 and get literally no signal? I’ve had my baby’s doctor and hospital ring me many occasions and can’t get through to me!
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S H A N I C E
(@flowersshanice) reported
from
Cardiff, Wales
Hi @O2 I’m in desperate need for someone to active my new sim (had an upgrade) as I’m unable to text or call out viseversa. My o2 isn’t solving the issue either.
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@O2 Already with o2 for my mobile and they are brilliant. This was for MiFi, someone recommended three but the signal is terrible. Waste of money.
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Oliver City Dog
(@BCFCOLIVERDOG) reported
from
Cardiff, Wales
@JoeSims10 @O2 Look forward to no signal on the Portway Joe 🙃
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@O2 guys is there a backlog in complaints? I responded to a complaint on the 06/10/20 no reply, 20/11/20 no reply. I’ve now sent a further email today and I’ve no faith in it being responded to. Original complaint was 04/09/20.
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Big Dog
(@BigDogWrestler) reported
from
Newport, Wales
@Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@O2 There’s delay then there’s rude. Been 92 working days or 128 days since I complained. @o2 are making it deliberately difficult to contact.
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Nathan Barrett
(@nathanbarrett76) reported
from
Usk, Wales
@O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
What is the point of complaining to @o2? Complaint sent 06/09 multiple times chased up formally 20/11 no reply now 06/0/21. Told someone looking at as a priority still nothing @MarkEvansO2
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gareth bird
(@Garethbird85) reported
from
Newport, Wales
@O2 can someone from customer service contact me please
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FGE ⚡️
(@fgethearies) reported
from
Cardiff, Wales
Anyone else on @O2 ? My signal keeps cutting in and out 😩
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Nigel Williamson
(@menige73) reported
@memike72 @tescomobile @O2 Swap the number from old sim to new sim. Call into a TM shop and text SWAP to 23424 from old sim. Then reply with new sim serial number.When you lose signal pop new one xx
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Aaron Iley
(@27Iley) reported
@reynlord I’m sure @O2 are *************** with me. Only place I really get signal is sat on my sofa - where I have Wi-Fi.
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T i m m y
(@timmya1981) reported
@O2 Of course. What shall I tell my customers and colleagues who can’t reach me on my phone as I work from home? That I am unable to provide them with a fault free service? Been with you many years but this is probably the last. It’s a very poor response
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Spike7307
(@spike7307) reported
@O2 you are not dealing with the issue I reported to you this afternoon. You are harassing my 80 year old father with demands for payment - even though he has a pay-as-you-go account which is in credit. It’s no good telling me to call Customer Service - they are awful!
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Ben
(@zuffle) reported
@O2 I'm with O2, I've got a massive roaming bill I shouldn't have. Spoken to about 12 people in the last 5 days while on holiday in Canada trying to resolve. Still not sorted. Don't switch to @O2 for roaming benefits folks, terrible service and misinformation.
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Xicuembo
(@chilaspt) reported
@O2 Nope, new tried them, tried 4 phones all on o2 all have issues... Clearly oversubscribed masts... Gets a little better if I force 3g, but still a very bad experience... As soon as I am a few hundred meters away from the terminals and connect to another mast all is ok....
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Mohammed
(@Magnifico778) reported
@O2 it’s the 4th time I’ve been cut off as soon as someone from your organisation has picked the phone up. I have an urgent issue, can you please do something about this. Thank you.
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Ben
(@zuffle) reported
@virginmedia Nothing, just about another three failed chats with @O2 customer service. Now coming to the end of day five, this is ridiculous.
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Fletch 🐝
(@AarontheManc) reported
Another month, another **** up by @O2 that only I, my bank account & my credit score get punished for.
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Spike7307
(@spike7307) reported
Twitter - please help me. My 80 year old father is being harassed by @O2 for money - even though he has a pay as you go account which is in credit! Has anyone been through similar and can advise - because we just can’t get through to @O2 1 of 2..