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O2 Outage Report in Chandler's Ford, Hampshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Chandler's Ford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chandler's Ford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Chandler's Ford, England

The most recent O2 outage reports came from the following cities: Southampton, and Wallington.

CityProblem TypeReport Time
Southampton Internet 13 days ago
Southampton Total Blackout 21 days ago
Southampton Internet 28 days ago
Southampton Internet 30 days ago
Southampton Phone 1 month ago
Southampton Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Chandler's Ford, England

Latest outage, problems and issue reports in Chandler's Ford and nearby locations:

  • ANeonRainbow
    Lee 🐈🤷‍♂️👀 (@ANeonRainbow) reported from Southampton, England

    @O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄

  • petekitching
    Pete K. 🇬🇧 🇪🇺 🇩🇪 (@petekitching) reported from Fareham, England

    @O2 Just been to store to upgrade 2 phones. Given price £10 a month each dearer than competitor. Not willing to match. How to lose a customer of 26 years in one easy lesson. Not good business. Even my insurers will negotiate to keep the good business of an easy customer.

  • nikkibrown63
    Nikki Brown (@nikkibrown63) reported from Romsey, England

    @O2 No. Simply couldn’t beat the deal I got with vodaphone and iPhone 11. Shame as I never had a problem with an upgrade before but the upgrade was more expensive than a new contract.

  • Up_And_Over1986
    ChrisStonehill (@Up_And_Over1986) reported from Winchester, England

    @O2 why is my signal always so bad at home..I live in a city. Time to change network I think.

  • drtommac
    Tom Scott (@drtommac) reported from Winchester, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • MatthewCaputo_
    Matthew Caputo (@MatthewCaputo_) reported from Southampton, England

    absolutely SHOCKING service from @O2 during my time working in Southampton. Intermittent calls, terrible 4G.. all for a ‘service’ I’m paying EXTORTIONATE amounts for! I need my phone for work purposes and haven’t been able to use it!.. 😡

  • DavidPalman
    Detainment Dave (@DavidPalman) reported from Southampton, England

    @O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.

  • philpott260
    ali (@philpott260) reported from Southampton, England

    @O2 customer services please stop hanging up and please sort my refund. Poor...

  • madonadventure
    Euan McGrath (@madonadventure) reported from Locks Heath, England

    @o2 appalling customer service. Trying to help my aged mother at a stressful time and you refused to assist. #poorCustomerservice #nohelp #mobileproviderwhodoesnotcare #nevereverusethem

  • rahim94
    Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    Given that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog

  • Futuresailorr_
    Dom (@Futuresailorr_) reported from Winchester, England

    The reasoning @O2 gives that the internet sucks at my home is "the network gets busy sometimes". How tf is that an excuse???

  • ejwwest
    James West (@ejwwest) reported from Eastleigh, England

    @SarahLudford @O2 Would be good to get a 2G signal in many parts of the country just to be able to make a call and send and receive SMS.

  • hough_and_stuff
    Gina Hough (@hough_and_stuff) reported from New Alresford, England

    Neighbour has come round to ask if I’m ok having overheard my latest phone conversation with #Sky. 😂 I do need to calm t’**** down but it’s hard after a week without internet. First time in two hours I’ve accessed 3G from @O2 either as the signal strength in Alresford is zilch.

  • XMoonfall
    🌌Xantha Moonfall🌌 (@XMoonfall) reported from Southampton, England

    @O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!

  • nikkibrown63
    Nikki Brown (@nikkibrown63) reported from Romsey, England

    Trying to cancel a contract with @O2 for a 96 year old totally deaf disabled lady ..... virtually impossible. Took store staff 2 hours !!! (well done them). what a total nightmare and unnecessary worry and expense 😡

  • ANeonRainbow
    Lee 🐈🤷‍♂️👀 (@ANeonRainbow) reported from Southampton, England

    @O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄

  • mikecheeseman72
    Mike Cheeseman (@mikecheeseman72) reported from Locks Heath, England

    @O2 admitted mis-selling and then not actioning cancellation to my elderly Mother. Since raising a complaint on multiple occasions, over several weeks, I am yet to receive a response #ripoffBritain

  • conor_oneill94
    Conor O'Neill (@conor_oneill94) reported from Southampton, England

    @O2 I've been trying to cancel my phone insurance but keep going round in circles on your website- help a brother out please 🙏

  • CharlieOake
    Charlotte Oake (@CharlieOake) reported from Fareham, England

    @O2 I have been into my local branch who have looked into this and was told ‘it does seem a bit much... you just need to pay’. Very unhelpful customer service im afraid to say

  • diamonddivabird
    sarah gilbert (@diamonddivabird) reported from Southampton, England

    Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • sandiebruce
    Sandie (@sandiebruce) reported

    @O2 But there is nothing showing that has used a full 25 GB! It gets updated on the 27th and in two days I’ve used that much! Come on. I’m at home and using my wifi … someone needs to help me here

  • IamAndreSousa
    André Sousa (@IamAndreSousa) reported

    @O2 Still unresolved, and haven't heard anything back from your customer service.

  • Doug_Paulley
    Doug Paulley (@Doug_Paulley) reported from York, England

    @BNewtonUK @LloydsBank @O2 Thank you. I thought it was dodgy as all ****. Also, presumably they archive their WhatsApp chats. I do. So anybody at their company, with the WhatsApp login, have access to my full card details. Maybe i should change my card

  • thehardnoclife
    Mo Shah (@thehardnoclife) reported

    @O2 received a call today from 01356 276037 claiming to give me 30% discount on your network #scam #phishing please look after not only your customers but the public

  • KerrMcLernon1
    KerrMac (@KerrMcLernon1) reported

    @O2 Hi, my mobile reception around the area where I live - been progressively getting worse over the last few months to the point i no longer receive much signal for 4G or 5G. Is there anyway you can check the strength of the signal where I live please and improve this? Thanks

  • RachelKrengel
    Rachel Krengel (@RachelKrengel) reported

    @O2 Literally the only time I've had this problem with any parcel (or know of any of the 17 other households in my building having it) it's with DPD. And in fact, for me, it's just been o2 parcels from DPD. Every other courier finds it no trouble.

  • anisfadia
    Anis Fadia (@anisfadia) reported

    @O2 any update on when coverage in my area will be resolved WF13 Wife’s on o2 has full network however I don’t

  • Kevin_H84
    Kevin Hetherington (@Kevin_H84) reported

    @O2 No been with you over a year, this issue has been happening for at least 6 months I’d guess. And not sure on iMessage as regular contacts aren’t iPhone users

  • jav_998
    Jav (@jav_998) reported

    @O2 how do I cancel my 6month free extra on the 02 app? I don’t want to carry on with it. Thank you

  • CliveR39
    Clive R. (@CliveR39) reported

    @virginmedia @O2 When they get around to/bother to reply to DMs. They are 'busy'. I am a very unhappy new customer being messed about with a basic number port...