O2 Outage Report in Chandler's Ford, Hampshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Chandler's Ford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chandler's Ford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Chandler's Ford, Hampshire, England
The most recent O2 outage reports came from the following cities: Southampton and Wallington.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Total Blackout | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Phone | |
| Southampton |
Internet | |
| Southampton |
Total Blackout |
Community Discussion
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O2 Issues Reports Near Chandler's Ford, England
Latest outage, problems and issue reports in Chandler's Ford and nearby locations:
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Pete K. 🇬🇧 🇪🇺 🇩🇪
(@petekitching) reported
from
Fareham, England
@O2 Just been to store to upgrade 2 phones. Given price £10 a month each dearer than competitor. Not willing to match. How to lose a customer of 26 years in one easy lesson. Not good business. Even my insurers will negotiate to keep the good business of an easy customer.
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Dom
(@Futuresailorr_) reported
from
Winchester, England
The reasoning @O2 gives that the internet sucks at my home is "the network gets busy sometimes". How tf is that an excuse???
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
Neighbour has come round to ask if I’m ok having overheard my latest phone conversation with #Sky. 😂 I do need to calm t’**** down but it’s hard after a week without internet. First time in two hours I’ve accessed 3G from @O2 either as the signal strength in Alresford is zilch.
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sarah gilbert
(@diamonddivabird) reported
from
Southampton, England
Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.
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Tom Scott
(@drtommac) reported
from
Winchester, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Conor O'Neill
(@conor_oneill94) reported
from
Southampton, England
@O2 I've been trying to cancel my phone insurance but keep going round in circles on your website- help a brother out please 🙏
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ChrisStonehill
(@Up_And_Over1986) reported
from
Winchester, England
@O2 why is my signal always so bad at home..I live in a city. Time to change network I think.
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
Given that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog
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Charlotte Oake
(@CharlieOake) reported
from
Fareham, England
@O2 I have been into my local branch who have looked into this and was told ‘it does seem a bit much... you just need to pay’. Very unhelpful customer service im afraid to say
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James West
(@ejwwest) reported
from
Eastleigh, England
@SarahLudford @O2 Would be good to get a 2G signal in many parts of the country just to be able to make a call and send and receive SMS.
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Tom Nichol-Rawlings
(@Tom_NRawlings) reported
from
Locks Heath, England
Really feeling neglected by @O2. Shame to see their customer service drop to such poor levels - no responses to legitimate questions, no explanations for technical issues - disappointing at best
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Euan McGrath
(@madonadventure) reported
from
Locks Heath, England
@o2 appalling customer service. Trying to help my aged mother at a stressful time and you refused to assist. #poorCustomerservice #nohelp #mobileproviderwhodoesnotcare #nevereverusethem
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Nikki Brown
(@nikkibrown63) reported
from
Romsey, England
Trying to cancel a contract with @O2 for a 96 year old totally deaf disabled lady ..... virtually impossible. Took store staff 2 hours !!! (well done them). what a total nightmare and unnecessary worry and expense 😡
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄
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🌌Xantha Moonfall🌌
(@XMoonfall) reported
from
Southampton, England
@O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!
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Detainment Dave
(@DavidPalman) reported
from
Southampton, England
@O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.
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Nikki Brown
(@nikkibrown63) reported
from
Romsey, England
@O2 No. Simply couldn’t beat the deal I got with vodaphone and iPhone 11. Shame as I never had a problem with an upgrade before but the upgrade was more expensive than a new contract.
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Matthew Caputo
(@MatthewCaputo_) reported
from
Southampton, England
absolutely SHOCKING service from @O2 during my time working in Southampton. Intermittent calls, terrible 4G.. all for a ‘service’ I’m paying EXTORTIONATE amounts for! I need my phone for work purposes and haven’t been able to use it!.. 😡
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Tony Lewry
(@TonyLewry1) reported
from
Locks Heath, England
@O2 your customer service operator just hung up on me and wasn’t being very helpful ......Where’s the phone I ordered Wednesday for Thursday collection ,still not available for me to collect 😡🤬
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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toni.
(@ToniiWilliamsox) reported
@O2 sort your signal out. Been bloody awful lately!!
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Indy Singh
(@singh_indy) reported
@O2 @Apple Cut off twice again today - only to be told I’m better off cancelling the order and going to a store instead - well done @O2 you deserve a medal for most pathetic customer service ever!
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Auric Goldfinger 🏴🇬🇧
(@Auric1964) reported
@O2 All I needed was two PAC codes... Your retention line is only there in working hours The free 8002 number doesn't work Your live chat takes ages txting back and forth which could have been sorted in a few minute's Considering you're a communications company it's awful 😖
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Davina
(@Dave384) reported
@Peter_D_Holt @O2 That’s what I’m going to do sams on @EE been losing signal for a while now it just goes off completely
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UGking
(@charles38488697) reported
@O2 I’ve tried all them steps it works for a while then back to rubbish… I think i have 5 months left I’m going to cancel my contract based on… Poor service and lack of connectivity..
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Davina
(@Dave384) reported
@o2 zero signal again just dips out and never comes back remind me why I’m paying you?? BL6 postcode
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𝕮𝖔𝖓𝖓𝖔𝖗 🇬🇧
(@ConnorBTweets) reported
@_KingGobbo @O2 Yea, that sucks I’d suggest looking into changing to @ThreeUK there the cheapest even for plans with unlimited texts data and calls.
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Lee
(@Hotwheels_1978) reported
So tried @EE sim and oddly no phone signal at train stations or on trains, and burnt through 300mb of data in under an hour, compared to @O2 I have signal on trains once I get away from crowds but nothing at the football. Pity can’t combine the 2…
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Alex Boyle
(@AlexBoy71236826) reported
Just got an amazing existing customer offer from @virginmedia 65£ volt package inc 1GB broadband and all channels & calls plus a unlimited everything sim from @O2 for an extra £25 absolute bargain considering paying £60 now for 200mb and mix it tv
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Steve Coleman
(@_KingGobbo) reported
So @O2 offered me a great deal for my fiancée, as we're both loyal customers. Agreed to go ahead, then they said "Oh sorry you've been moved to a new system so the price is £11 a month more." What the hell is this? Horrendous customer service.