O2 Outage Report in Chandler's Ford, Hampshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Chandler's Ford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chandler's Ford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Chandler's Ford, England
The most recent O2 outage reports came from the following cities: Southampton, and Wallington.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 14 days ago |
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Total Blackout | 22 days ago |
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Internet | 29 days ago |
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Internet | 1 month ago |
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Phone | 1 month ago |
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Internet | 1 month ago |
Community Discussion
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O2 Issues Reports Near Chandler's Ford, England
Latest outage, problems and issue reports in Chandler's Ford and nearby locations:
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Lee 🐈🤷♂️👀 (@ANeonRainbow) reported from Southampton, England@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄
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sarah gilbert (@diamonddivabird) reported from Southampton, EnglandInternet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.
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Euan McGrath (@madonadventure) reported from Locks Heath, England@o2 appalling customer service. Trying to help my aged mother at a stressful time and you refused to assist. #poorCustomerservice #nohelp #mobileproviderwhodoesnotcare #nevereverusethem
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Lee 🐈🤷♂️👀 (@ANeonRainbow) reported from Southampton, England@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄
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Mike Cheeseman (@mikecheeseman72) reported from Locks Heath, England@O2 admitted mis-selling and then not actioning cancellation to my elderly Mother. Since raising a complaint on multiple occasions, over several weeks, I am yet to receive a response #ripoffBritain
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Tom Scott (@drtommac) reported from Winchester, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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ChrisStonehill (@Up_And_Over1986) reported from Winchester, England@O2 why is my signal always so bad at home..I live in a city. Time to change network I think.
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Detainment Dave (@DavidPalman) reported from Southampton, England@O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.
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Nikki Brown (@nikkibrown63) reported from Romsey, EnglandTrying to cancel a contract with @O2 for a 96 year old totally deaf disabled lady ..... virtually impossible. Took store staff 2 hours !!! (well done them). what a total nightmare and unnecessary worry and expense 😡
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Gina Hough (@hough_and_stuff) reported from New Alresford, EnglandNeighbour has come round to ask if I’m ok having overheard my latest phone conversation with #Sky. 😂 I do need to calm t’**** down but it’s hard after a week without internet. First time in two hours I’ve accessed 3G from @O2 either as the signal strength in Alresford is zilch.
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James West (@ejwwest) reported from Eastleigh, England@SarahLudford @O2 Would be good to get a 2G signal in many parts of the country just to be able to make a call and send and receive SMS.
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Pete K. 🇬🇧 🇪🇺 🇩🇪 (@petekitching) reported from Fareham, England@O2 Just been to store to upgrade 2 phones. Given price £10 a month each dearer than competitor. Not willing to match. How to lose a customer of 26 years in one easy lesson. Not good business. Even my insurers will negotiate to keep the good business of an easy customer.
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Conor O'Neill (@conor_oneill94) reported from Southampton, England@O2 I've been trying to cancel my phone insurance but keep going round in circles on your website- help a brother out please 🙏
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Matthew Caputo (@MatthewCaputo_) reported from Southampton, Englandabsolutely SHOCKING service from @O2 during my time working in Southampton. Intermittent calls, terrible 4G.. all for a ‘service’ I’m paying EXTORTIONATE amounts for! I need my phone for work purposes and haven’t been able to use it!.. 😡
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Charlotte Oake (@CharlieOake) reported from Fareham, England@O2 I have been into my local branch who have looked into this and was told ‘it does seem a bit much... you just need to pay’. Very unhelpful customer service im afraid to say
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Tom Nichol-Rawlings (@Tom_NRawlings) reported from Locks Heath, EnglandReally feeling neglected by @O2. Shame to see their customer service drop to such poor levels - no responses to legitimate questions, no explanations for technical issues - disappointing at best
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Dom (@Futuresailorr_) reported from Winchester, EnglandThe reasoning @O2 gives that the internet sucks at my home is "the network gets busy sometimes". How tf is that an excuse???
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Nikki Brown (@nikkibrown63) reported from Romsey, England@O2 No. Simply couldn’t beat the deal I got with vodaphone and iPhone 11. Shame as I never had a problem with an upgrade before but the upgrade was more expensive than a new contract.
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🌌Xantha Moonfall🌌 (@XMoonfall) reported from Southampton, England@O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!
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Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, EnglandGiven that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ray (@BrazenDwarf) reported@O2 I don't go in for the lovey dovey Twitter posts from marketing people. What matters is customer service and a flawles experience and if I don't get either, I'm off. I've only picked up your SIM because it was the best of a bad lot.
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Neil Blake 💙 (@NMBLAKE) reported@Radiobex Good luck if it's @O2 because their customer service is bobbins.
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Emma (@Emma97050204) reportedMy god @O2 has the worst customer service I've ever experienced! Hours and hours and no resolution
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Ray (@BrazenDwarf) reported@O2 You can't help yet, but please don't push your luck because I have had problems with you in the past and it did not end well. I won't be having a contract with you, put it that way.
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Ash (@Ashy124) reported@O2 I bought or upgrade to a iPhone 11 in November. Having lots of problems since then. Poor connection to internet. Phone running slow. I heavily rely on the internet and have been let down many times!!! When out shopping even worse. Who can help.
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Ammer (@mancunianbrief) reported@O2 can you explain why I’ve just waited one hour and 45 minutes on your line and still nobody has answered. Pathetic customer service.
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Louise bridges (@Louisebridges84) reported@O2 No, used to have a subscription with the old contract but upgraded and o2 cancelled that subscription and now the activation link for the new one doesn't work
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Gerald Tomkinson 🎥 (@GHAT69) reported@O2 Had no service all day but the network has just come back tonight
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Tez (@TezLFC40) reported@Clamfather @O2 Exactly why i Refused to pay for a service they couldn't deliver. Aka a Basic Phone call.
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Rhiannon Whyles (@RhiannonVWhyles) reported@O2 I don’t think you could possibly make it more difficult to cancel a contract if you tried! Your website takes me round in never ending circles, number constantly busy and all chats busy. Infuriating!