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Plusnet

Plusnet outages and service status in Willingham, England

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Full Outage Map
  • Plusnet generated 0 outage signals in the last 24 hours around Willingham, including 0 direct reports.
  • The most common problems reported in this area mention E-mail and Internet.
  • The most recent signal from this area was received Jun 28, 10:30 AM GMT+1.
  • 50% E-mail (50%)
  • 50% Internet (50%)

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Willingham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Willingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Willingham, England

The most recent Plusnet outage reports came from the following cities: Cambridge, Huntingdon, and Willingham.

CityProblem TypeReport Time
Cambridge E-mail 3 days ago
Huntingdon Internet 23 days ago
Willingham Internet 1 month ago
Cambridgeshire Internet 2 months ago

Nearby cities with recent reports

Cambridge

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Willingham, England

Latest outage, problems and issue reports in Willingham and nearby locations:

  • christinet50
    Christine Taylor (@christinet50) reported from Waterbeach, England

    Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty

  • Agri_becca
    Rebecca Dawson (@Agri_becca) reported from Gamlingay, England

    @JessSloss @Plusnet My year with @Plusnet was the worst. Terrible WiFi, useless customer service. I moved to Sky as soon as possible. I take their £9 and run-they don’t care!

  • Chrisjohnpearce
    Chris Pearce (@Chrisjohnpearce) reported from Histon, England

    @plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)

  • lewiswa86
    Lewis Walsh (@lewiswa86) reported from Swavesey, England

    @plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • alexbuckland96
    Alex Buckland (@alexbuckland96) reported

    @Plusnet you've sent a disputed bill to debt collectors after multiple errors made from your side, including an unauthorized contract made by your customer service team. This needs fixing urgently. Ombudsman?? Question # 254098523

  • terminate
    exe | @terminate (@terminate) reported

    Dear Data Protection Officer, (or forward too within 30 days to respond) I am writing to make a subject access request under Article 15 of the UK GDPR and the Data Protection Act 2018. SPECIFICALLY REGARDING EE CONTRACTING AND PARTNERSHIP I request a copy of all personal data you hold about me, covering the entire period I have been your customer. In particular, please include: 1. My account records and account history, including all changes made to my account details, security settings, or registered devices, and the dates of those changes; 2. Records of any SIM changes, SIM swaps, number ports, or new devices added to my account, with dates; 3. Records of any logins or access to my online account, including dates and, where held, locations or IP addresses; 4. My billing records and itemised call/text/data metadata (numbers contacted, dates, durations, data usage) — I am not requesting the content of communications; 5. Records of my contact with your customer services, including notes, call recordings, and webchat or message transcripts; 6. The recipients or categories of recipients to whom my personal data has been disclosed, identified by name where possible, including any third-party contractors, processors, or other organisations, and any recipients outside the United Kingdom, together with the safeguards relied on for any international transfer; 7. The purposes and lawful basis for your processing, and your retention periods. 8. Terms of service updates for me and my account if any or legal binding, the dates they were changed and what specifically was changed on these dates regarding my account or my legal rights 9. PARTNERS AND CONTRACTORS SPECIFICALLY NAMED AND SHARED WITH EE/BT/PLUSNET

  • rjph_author
    Richard Holliday | Author 🇬🇧 (@rjph_author) reported

    @Plusnet Thanks, I will give that a go! Funnily enough, it's little weird and annoying issues with websites not working right which is what I wanted to post about. Are you able to assist at all?

  • CraftyGirl1460
    Caroline (@CraftyGirl1460) reported

    @Plusnet Been a customer for years. Moved to Full Fibre this morning. Now problems!! Not Internet cable sent. Need Internet and mobile for health reasons. I'm deaf and Kelly (Open Reach) send guy who mumbles with heavy foreign accent! I want my Internet back please 😥

  • IAmMattVC
    Matt Valentine-Chase (@IAmMattVC) reported

    @Benleo @virginmedia I had a similar issue with plusnet and open reach, still waiting for the fibre to be fitted. I think it's the beginning of the end for this level of poor service, people have had enough.

  • CyberaxUK
    Cyberax (@CyberaxUK) reported

    Hey @plusnet - sent a DM yesterday could someone help with it please?

  • nanotek7
    Damo🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@nanotek7) reported

    @Plusnet Please is there someone looking into the outage at KY1, a lot of neighbours down since 2am today. Could not WFH today 🥲Thanks.

  • MarkHowitt
    GM Mark Howitt (@MarkHowitt) reported

    @Plusnet Poor overall @Plusnet couldn't even give me some credit for overcharging me... may have to go to @Ofcom

  • Steve_Hooker
    SteveHooker (also bluesky) 🇪🇺🔶 #FBPE 💙 #FBPA (@Steve_Hooker) reported

    @WeAreOpenreach please can someone help. Following a no show for an installation on Tuesday. Today’s engineer M group for OpenReach couldn’t get the full fibre running. Said that another engineer would come. No update yet and Plusnet help on phone could not give any help can you?

  • MarkHowitt
    GM Mark Howitt (@MarkHowitt) reported

    Slighty worried about @Plusnet cust service as a @bt_uk shareholder... he said it wasn't part of his job to know about the direct debit guarantee!