Plusnet Outage Report in Welwyn, Hertfordshire, England
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The latest reports from users having issues in Welwyn come from postal codes AL6.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Welwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Welwyn, Hertfordshire, England
The most recent Plusnet outage reports came from the following cities: Welwyn, Abbots Langley and Luton.
| City | Problem Type | Report Time |
|---|---|---|
 Welwyn |
Internet | |
| Abbots Langley |
Internet | |
| Abbots Langley |
Internet | |
| Abbots Langley |
Internet | |
| Abbots Langley |
Internet | |
| Abbots Langley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Welwyn, England
Latest outage, problems and issue reports in Welwyn and nearby locations:
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Louise
(@louise_sarah) reported
from
St Albans, England
@Plusnet Yes I have done that many, many times. It does nothing to help.
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Priya 🦖
(@sayitrightltd) reported
from
London Colney, England
Extremely disappointed by @Plusnet customer service. Unprofessional internet provider
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Amy Croft 🐝
(@amylouisecroftx) reported
from
Hemel Hempstead, England
@Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?
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Darren Altman
(@DarrenAltman) reported
from
London Colney, England
@TafftheVoice @Plusnet Trouble is, they’re the fastest in the UK. 350 mb/s and we have a shot time of devices on the network now. 🥴
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Louise
(@louise_sarah) reported
from
St Albans, England
Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet
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Jazz Coll
(@JazzColl) reported
from
London Colney, England
@SkyUK I switched to you for my broadband ~10days ago. Since then, internet is cutting out every 30mins or so. This never ever happened the prior year with Plusnet. Please fix! I cannot do my job with this connection.
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area
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The Drummerboy ✨🇬🇧🇬🇭
(@DrummerboySJ1) reported
from
Enfield Lock, England
@OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.
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Louise 🌈
(@louise_sarah) reported
from
St Albans, England
What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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James m Gallagher
(@jamesga31646934) reported
@Plusnet RUBBISH Company threats of disconnected service and restricted service if I don't pay extra costs obove contract price. Impossible to deal with RUBBISH COMPANY
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yoo hoo
(@frankensteirer) reported
@Plusnet Can you provide WiFi boosters if signal is very poor? Or can you keep a bt disk if switching over ?
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비건 고양이
(@vegan_cats) reported
@OnlyGibbons @Plusnet I have the same problem
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Dollymar72
(@DollyMar72) reported
@Plusnet Hi, I have received a Plusnet MasterCard in the post, but I have no activation code, so how do I activate it? This is a reward for signing up for broadband in March 2025. Please help.
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Simon Wilkinson
(@si1990) reported
@Plusnet I’ve had a red light showing LOS on my ONT for a few days. I texted ‘Help’ this morning and was advised that there’s a fault in my area (S13) and that they’re usually resolved in 4 hours. That’s now passed. Are you able to provide an update of any kind?
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Plusnet
(@Plusnet) reported
@CreativityFW Hi, Sorry for the delay. You would need to speak with our customer options team, as they are the best team to help with this. Their number is 0800 432 0080 and their opening hours are: 08:00 - 20:00 Monday to Friday 09:00 - 19:00 Saturday 09:00 - 18:00 Sunday Plusnet
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Ian Morris
(@ianbillmorris) reported
@Plusnet What exactly is going on in Chesterfield? A bunch of us are all having the same issues, Openreach tell us that the issue is with you and your Ops team are aware and they are going to call after call with your customers in the area, but your service desk 1/2
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Jan, no farmers, no food
(@jhall_m25) reported
@DrChrisParry @sky Plusnet Chris, they're brilliant. I've been with them for years. I never have cause to call them but if I'm sorting out an upgrade or renewing my contract, a real person answers the phone promptly and are very efficient
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John craig Sinclair
(@JohncraigSincl2) reported
the 3 most corrupt UK broadband providers are 1. @NOW broadband 2. @SkyUK @Plusnet there online customer services staff are lazy, arrogant and ignorant, all 3 of them definitely deserves to be thoroughly investigated immediately
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whizzBang
(@pethome43) reported
@Plusnet any ideas when the outage in CT14 9LQ will be fixed?