Plusnet Outage Report in Welwyn, Hertfordshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Welwyn, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Welwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Welwyn, Hertfordshire, England
The most recent Plusnet outage reports came from the following cities: Luton, Abbots Langley and Welwyn.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Welwyn, England
Latest outage, problems and issue reports in Welwyn and nearby locations:
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service
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Darren Altman
(@DarrenAltman) reported
from
London Colney, England
@TafftheVoice @Plusnet Trouble is, they’re the fastest in the UK. 350 mb/s and we have a shot time of devices on the network now. 🥴
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!
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Louise 🌈
(@louise_sarah) reported
from
St Albans, England
What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes
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The Drummerboy ✨🇬🇧🇬🇭
(@DrummerboySJ1) reported
from
Enfield Lock, England
@OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.
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Louise
(@louise_sarah) reported
from
St Albans, England
@Plusnet Yes I have done that many, many times. It does nothing to help.
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Priya 🦖
(@sayitrightltd) reported
from
London Colney, England
Extremely disappointed by @Plusnet customer service. Unprofessional internet provider
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Amy Croft 🐝
(@amylouisecroftx) reported
from
Hemel Hempstead, England
@Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?
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Louise
(@louise_sarah) reported
from
St Albans, England
Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet
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Jazz Coll
(@JazzColl) reported
from
London Colney, England
@SkyUK I switched to you for my broadband ~10days ago. Since then, internet is cutting out every 30mins or so. This never ever happened the prior year with Plusnet. Please fix! I cannot do my job with this connection.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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DeeCee
(@DeeCee65058630) reported
@HelenAshby72 Ours with Plusnet was easy. It even suggested making a cup of tea whilst waiting for it to find its signal. My kind of manual. Good luck.
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Robyn Alexandra Starr
(@FIibbertygibbet) reported
Cancelled my contract with plusnet their just a horrible horrible company to deal with and I couldn’t take the stress off dealing with them any longer, dreadful experience with them, I do not recommend!
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Paul E Cunningham
(@PaulECunningham) reported
@Plusnet strange that no one except Plusnet has trouble getting through on the landline provided by Plusnet
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Gary Best
(@garybest) reported
@pipmadeley @Plusnet And hooray for the good customer service in this thread!
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Anne-Louise Quinton 🇺🇦
(@AnneQuinton) reported
Hello @Plusnet I am no longer a customer of yours. Please stop sending me emails. You have all my details, I have followed all your requirements to end my account, so why do I get an email telling me about changes to my charges? Are you not talking between departments?
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Ian John
(@inacentre) reported
@cheltjs @Plusnet That's a real deal sign you up and forget customer service. Have you got 14 days in which to cancel? I would do so, if me, just for the hell of it ! Good luck PJ 👍
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Stuart Cowan
(@cowan_) reported
@Plusnet is your system down? Showing connected but no internet again.
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Ruffle Pluffkins
(@rufflepluffkins) reported
I've just moved to @Plusnet. Plusnet has cut off my mobile service and transferred it to them...before I have received my SIM card. So I have no phone.
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♡ L a u r a 👩🏼 & J i n j a h 🧸♡
(@lozziepop89) reported
@kennykoalabear I have been very happily with NowTV broadband for 18 months, paid £22 per month for all of that time. Great customer service too. Would suggest avoiding PlusNet at all costs as we had such a bad experience with them but that could just be us!
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Paul E Cunningham
(@PaulECunningham) reported
@Plusnet Twice you promise a callback re my complaint. Twice you failed. Today: third promise and no faith it will happen. Your incompetence is beyond belief.