Plusnet

Plusnet Outage Report in Ware, Hertfordshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ware, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ware and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ware, Hertfordshire, England 05/07/2024 00:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ware, Hertfordshire, England

The most recent Plusnet outage reports came from the following cities: London, Enfield Town, St Albans and Ware.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Ware, England

Latest outage, problems and issue reports in Ware and nearby locations:

  • DrummerboySJ1 The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported from Enfield Lock, England

    @OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • JustinNaughton_ Justin Naughton (@JustinNaughton_) reported from Stevenage District, England

    Visited my profile but didn't deem it worth your time to contact me @Plusnet Are you doing me proud? A paying customer

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • LinJaneThe2 Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported from London, England

    @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

  • LinJaneThe2 Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England

    @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • NortysTweets Angeline Clean (@NortysTweets) reported from London, England

    Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

  • louise_sarah Louise 🌈 (@louise_sarah) reported from St Albans, England

    What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    @Plusnet Yes I have done that many, many times. It does nothing to help.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!

  • miktrinh mtrinh (@miktrinh) reported from London, England

    @Plusnet broadband is down in SE23 1AN area

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Cazy_L Caroline Lewis (@Cazy_L) reported

    Don’t bothered with fibre from @Plusnet the router is garbage. Our connection is actually worse than when on broadband. Wish we’d never switched. Lose connection walking into the kitchen (and it’s a small house!). Absolute pants!

  • 75pmd PMD75 (@75pmd) reported

    @plusnethelp @Plusnet Just called your customer service no. "Push 1 if you'd like to speak to someone. If not, thanks for calling" Pushes 1. Phone hangs up. Why would I call customer services? Not to listen to a recorded message.

  • twwooer Sheridan Birtwistle (@twwooer) reported

    @MartinSLewis here is sharp, utility industry, practice. I don't know if you have covered it. 88 year-old Mum, watching the £, existing landline/broadband provider @Plusnet contract due to end; cost £26 increasing to £40.64. Another provider offering same service for £18.99 1/4

  • John02620301 John (@John02620301) reported

    @plusnethelp Having loads of problems with plusnet internet going down 3-4 times/day anyone else having similar issues? At the stage where I need to change provider

  • loobyroberts ☆Lucy Lou☆ (@loobyroberts) reported

    Absolutely shocking service from @Plusnet House move should have been completed 2 weeks ago, they arranged an appointment for today without consulting me and then didn't even turn up. Cant even get through on phone. Not like I need broadband in a pandemic or anything 😠

  • Djrose2k3 Ross lixton (@Djrose2k3) reported

    @Plusnet can you help me with connection/speed issues?

  • Holdstk Brighteyes (@Holdstk) reported

    For @Plusnet Fleur in Customer Services not only has the tech know how, which is a given, but is patience & curticy personified when dealing with a technophobe.

  • willowbotanics Ruth 🏴󠁧󠁢󠁷󠁬󠁳󠁿🌹🏳️‍🌈☮️🧙🏼‍♀️🐱📻🎭 (@willowbotanics) reported

    Absolute worst home service decision I ever made was move from Sky broadband + phone to Plusnet. I've been bombarded with scam calls constantly since changing. I miss Sky and Talk Shield I had SO MUCH 😭 Actually counting the months til I'm out of contract 6 down, 12 to go! 😢

  • JoeAdambibby3 Joe Adam bibby (@JoeAdambibby3) reported

    It wont connect using the IP address, It has been connected to the university (Glide)WIFI before however I took it home and now its (SSID) is showing as PLUSNET-32M7. I have attempted a full reset however I don't think I've done it right could you please help me. Thanks Joe

  • Mark56623345 mark Hughes (@Mark56623345) reported

    @a516digital My nieghbours four doors up, used to have sky, and changed to plusnet, today they went back to sky, apparently plusnet are stopping their tv service. He has been given a money saving offer to remain on plusnet broadband while changing to sky,