Plusnet

Plusnet Outage Report in Wallsend, Borough of North Tyneside, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Wallsend, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wallsend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Wallsend, Borough of North Tyneside, England 04/01/2026 06:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wallsend, Borough of North Tyneside, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Blyth and Washington.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomBlyth Internet

Community Discussion

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Plusnet Issues Reports Near Wallsend, England

Latest outage, problems and issue reports in Wallsend and nearby locations:

  • Lizzyr59 Lizzy Robinson (@Lizzyr59) reported from Newcastle upon Tyne, England

    @Plusnet Outage in Newcastle? No broadband since 8pm

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • stevegaish stevegaish (@stevegaish) reported from Whickham, England

    @Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Timey2Wimey Matty Boo (@Timey2Wimey) reported

    Oh @Plusnet after three dropouts on our Internet in a single night, we're really going off your service. We're trying to log into the website but have had to change our password several times as it keeps telling us it doesn't recognise it.

  • AitchStuart Howard Stuart (@AitchStuart) reported

    Absolutely disgusted at PLUSNET customer services. Poor customer service, with a terrible attitude !

  • LindsayPB Lindsay Broadwell 🏳️‍🌈 (@LindsayPB) reported

    @GJJahn I get 10-20mbps unlimited and turn hotspot on. It's lesd than the 30mbps I'd get on Plusnet.... but Plusnet would hang and chug multiple times a day, which was infuriating.

  • _RJGPhotography Rebecca Banks (@_RJGPhotography) reported

    .@Plusnet absolute crap. Ordered broadband 2 weeks ago to be told by you that you didn’t order it, just the phone line. Great stuff. Can’t work cause of you idiots but expect me to pay a month in advance for a non existent service!!

  • roguehorsedeal unethicalhorsedealer (@roguehorsedeal) reported

    @justanotherdawn Very odd! We have just renewed with Plusnet but battled them down a bit on their "inflation plus 3.9 per cent" bid 😡

  • Timey2Wimey Matty Boo (@Timey2Wimey) reported

    @blazingskies @Plusnet @Greyfore17 Ta. We always had pretty rubbish Internet here, but its been especially bad this past week.

  • ActiveBryantSys Scott Bryant Fitness Systems (@ActiveBryantSys) reported

    @Plusnet Very very bad customer service don’t use this terrible company

  • GhyllanFarley Ghyllan Farley (@GhyllanFarley) reported

    @MarcAllera Please can you let me know your email address as I wish to make a formal complaint about the service I haven’t received from Plusnet.

  • AJ_Watson_ Andrew Watson (@AJ_Watson_) reported

    @Plusnet what's up Plusnet? Full signal to my router but no internet... Same with neighbours by the looks if things. What is the issue as it looks like others have reported it too?

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @AbsintheAffair I sincerely hope you're in good health, I've just added a note on your account stating that your issues are being dealt with on a personal basis, and a further update will be provided by your case handler tomorrow. -Adam - Plusnet Leeds