Plusnet

Plusnet Outage Report in Wallsend, Borough of North Tyneside, England

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The latest reports from users having issues in Wallsend come from postal codes NE28.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Wallsend, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wallsend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Wallsend, Borough of North Tyneside, England 01/13/2026 06:00

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Wallsend, Borough of North Tyneside, England

The most recent Plusnet outage reports came from the following cities: Wallsend, Newcastle upon Tyne, Sunderland and Bedlington.

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City Problem Type Report Time
United KingdomWallsend Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Total Blackout

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Wallsend, England

Latest outage, problems and issue reports in Wallsend and nearby locations:

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • james_drew1 James Drew (@james_drew1) reported

    @Plusnet why do you keep ignoring me? Poor customer service

  • SarahKi89469409 Sarah Kitchen (@SarahKi89469409) reported

    @Plusnet I haven't had phone service for a week. When will this be fixed? Your website keeps telling me to call you which obviously I can't. Please contact me asap as I need to make calls.

  • JoshCorley14 Josh Corley (@JoshCorley14) reported

    Day 5 of no internet. 2 days of work pay lost. @Plusnet keep passing the blame to Openreach, who said they are unable to find the root of the cause. Due to failure to provide the service we are paying for we will be leaving without paying the leaving fee. @Ofcom @BBCWatchdog

  • JSwindlesonF1 Thunderbird 2 (@JSwindlesonF1) reported

    @Plusnet Aw na feel bad now sorry lads, it's mended for some reason. Turned it off and back on again. Really sorry, won't happen again, was just frustrated.

  • NSMHD nsmmedia 🏳️‍🌈 (@NSMHD) reported

    2/2 connection providing an interim connection for when my @Plusnet contract ended on 16th Sep. Despite agreeing to this over a month before it never happened and I’m now paying the extremely high out of contact price. Despite trying to contact @anlx multiple times no response.

  • Raf_A_K RafayKhan (@Raf_A_K) reported

    @plusnethelp 3/4 So lost another £50+ to plusnet. Now the monthly charges raised in first 5 of 18 month contract. Still having the technical issues and not even getting the rewards which I have asked and explained missed due to medical emergency.

  • Rak1B2 Rak (@Rak1B2) reported

    @Plusnet Hey I'm unable to make a call. How long will the service be down for

  • roxmking rOXANNE KING (@roxmking) reported

    @Plusnet i have contacted you so many times now. still no response. i need to cancel my switch and recover my £7 initial deposit - WILL SOMEONE PLEASE RESPOND.

  • cpt5lymer theRealCpt5lymer (@cpt5lymer) reported

    @Plusnet internet down wtf !! I watch **** at night sort it out !

  • roxmking rOXANNE KING (@roxmking) reported

    @Plusnet i keep trying to cancel the sim and get my money back but no one gets back to me. I have not used the sim and want my deposit of #£7 back plse.,