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Plusnet Outage Report in Wallsend, Borough of North Tyneside, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Wallsend, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wallsend, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Wallsend, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Blyth, and Washington.

CityProblem TypeReport Time
Newcastle upon Tyne Internet 19 days ago
Newcastle upon Tyne Internet 20 days ago
Sunderland Internet 29 days ago
Newcastle upon Tyne Internet 1 month ago
Newcastle upon Tyne Internet 1 month ago
Blyth Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Wallsend, England

Latest outage, problems and issue reports in Wallsend and nearby locations:

  • BlocknBottle
    Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • mouse5555
    Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • fredspoon
    Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • LeDreamboat
    Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • 2012neil2012
    Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Noel000123Noel
    No oil (@Noel000123Noel) reported

    @Plusnet To top this off I’m sick phoning #plusnet with problems.

  • miss_ellie_may
    Ellie (@miss_ellie_may) reported

    @Plusnet hi could you please help test my internet speed? It seems to have gone much slower in the past week or so

  • MollyLees11
    Molly Lees (@MollyLees11) reported

    @Plusnet Are you really out there to help? I am waiting for a reply to my help request made on Saturday.

  • miss_ellie_may
    Ellie (@miss_ellie_may) reported

    @Plusnet hi could you please help test my internet speed? It seems to have gone much slower in the past week or so

  • CairdMartin1
    Martin Caird (@CairdMartin1) reported

    @Plusnet @Plusnet I can't contact by phone to review my account as I'm offshore, I had had to cancel your bank payment Direct Debit as there is no way of contact to renew my subscription, you are trying to take a payment I did not agree to as you sent an email telling me to cancel

  • cnerual
    Darren Casey (@cnerual) reported

    @Plusnet six days without a ported number and your customer service don't care. Really poor service

  • TalbotHurn
    Cate Talbot-hurn 🇺🇦🇬🇧🇪🇺 #GTTO (@TalbotHurn) reported

    @Plusnet I paid my bill on 13th April but still have no service. Please help!

  • DocTriumph
    Doc Triumph (@DocTriumph) reported

    Hey @plusnet, we have been without consistent broadband for 3 days now and I've narrowed it down to the router. Now we've had it a while since we've been with you but the website is incredibly obtuse about ordering a replacement. Help!

  • Plusnet
    Plusnet (@Plusnet) reported

    @Edwin67658867 Hi there Edwin and sorry for the delay in getting back to you, we don't supply 5G currently, please let me know if there's anything else we can help with though. - Adam - Plusnet Sheffield

  • KironReid
    Kiron Reid (@KironReid) reported from Liverpool, England

    @Plusnet Hello Emily & Plusnet team, just to confirm that when I arrived back on Saturday eve & my phone connected to the network,it worked for calls for the first time. It is now working fine thanks. Problem & mystery solved. So issue was not having connected in UK b4 going abroad. Kiron