Plusnet

Plusnet Outage Report in Wallsend, Borough of North Tyneside, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Wallsend, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wallsend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Wallsend, Borough of North Tyneside, England 12/21/2025 21:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Wallsend, Borough of North Tyneside, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Sunderland and Bedlington.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne E-mail
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomSunderland Internet
United KingdomBedlington Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

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Plusnet Issues Reports Near Wallsend, England

Latest outage, problems and issue reports in Wallsend and nearby locations:

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CarolynHucker1 Carolyn Hucker (@CarolynHucker1) reported

    @Plusnet Hi I have sent you a direct message about my emails. I can send but not receive since I went to an email account and closed my broadband. Full details on the direct message. Please help this has been going on for a week and I have made 4 calls to your help line!

  • TheLiteraryShed The Literary Shed (@TheLiteraryShed) reported

    @Plusnet Landline/broadband having problems. Phone line problematic (heavy crackling/'noise' on calls in and out) for several weeks. It went this morn, rebooted, came back. Now phone ringing one/1/2 rings, then cuts out. Repeatedly. If pick up, Broadband crashes. DM me pls.

  • 57u S̕t̴u̕ (@57u) reported

    @Plusnet Broadband issues? Makes working from home a little difficult! Give us an update?

  • irons166 Chesney (@irons166) reported

    @plusnethelp hi plusnet, any chance of some assistance via dm for a new customer?

  • westfieldeditor David 🇮🇪🇪🇺 (@westfieldeditor) reported

    @Plusnet Your service is pathetic. Failure to read an email for 17 days, cut off in error and 2 depts at least contradicting each other.

  • 57u S̕t̴u̕ (@57u) reported

    Yo @Plusnet what's the score with these broadband issues? Throw an update out before everyone bombards you with questions 😎👍

  • victori77979122 victoria (@victori77979122) reported

    @Plusnet You took the money on the 8th june and yet the phone is still not activated Can you help please

  • westfieldeditor David 🇮🇪🇪🇺 (@westfieldeditor) reported

    @Plusnet Even better yet. Customer service in Leeds said could reconnect now, only for Sheffield dept to turn round and say 12 more days at least! Get a sodding grip.

  • weasy33 Lou (@weasy33) reported

    @plusnethelp @Plusnet hi, still having trouble with our broadband (nothing since yesterday). Hub says it is connected but all devices are asking us to "sign in".???? Please help! We work from home! #help #plusnet

  • savs147 Peter Saville (@savs147) reported

    Since I moved to @Plusnet for home phone and broadband I’ve never had so many dodgy cold callers!! @plusnethelp Today’s culprits are; 0208 580 9747 0208 596 8473