Plusnet

Plusnet Outage Report in Wallsend, Borough of North Tyneside, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Wallsend, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wallsend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Wallsend, Borough of North Tyneside, England 11/05/2025 19:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wallsend, Borough of North Tyneside, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomWhitley Bay Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Wallsend, England

Latest outage, problems and issue reports in Wallsend and nearby locations:

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Roberthastosay Robert (@Roberthastosay) reported

    @_CHUCKLEBUTTY @Plusnet It is crazy. This afternoon I can send but not received. .@Plusnet are a disgrace. NIL customer service.

  • jdmc_alli1 JohnDaleMcAllister (@jdmc_alli1) reported

    @_JamieMcIntyre @Plusnet Plusnet email down since Tuesday!!!!!!!!!

  • nealo88 Neale McGeever (@nealo88) reported

    @Plusnet I had my router installed by Open Reach by 1pm yesterday, why doesn't it work? Someone on your phone service said it would be on by midnight last night. Hope I'm not being charged for this week without wireless?

  • sola987 Sophie lake (@sola987) reported

    Hello @Plusnet , my email has been down for 3 days now, are you going to fix it please?

  • JackieSully123 Jackie Sullivan (@JackieSully123) reported

    @Plusnet still no WiFi since 12th Nov, we live in a rural village this provides a vital lifeline for home workers and vulnerable people who can’t do online shopping or speak on FaceTime to their families. ETA for fix keeps moving!! Please help!

  • stevewelling15 Stephen Welling (@stevewelling15) reported

    @Plusnet @blbuckley63 yeah, it's not working that well on all email clients, and still some emails are lost.

  • skyhookfiddler Martin Harwood (@skyhookfiddler) reported

    @Plusnet @KevRJones “Alexa - show me an example of terrible customer service”

  • AndyRead78 Andrew (@AndyRead78) reported

    @samyidcharteris @virginmedia @plusnet I can’t recommend. Currently day 4 of no email no poor communication regarding what the issue is

  • Irenevolpina2 Irene Fuchs (@Irenevolpina2) reported

    @Plusnet Totally unacceptable that since Tuesday no email service and no obvious end in sight, so much for all your plaudits for great customer service, this service is non existant

  • EmmaMHolloway Emma Holloway (@EmmaMHolloway) reported

    @Plusnet Internet down 2nd time in 2 days...please advise