Plusnet

Plusnet Outage Report in Wallsend, Borough of North Tyneside, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Wallsend, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wallsend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Wallsend, Borough of North Tyneside, England 12/31/2025 06:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Wallsend, Borough of North Tyneside, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Sunderland and Bedlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne E-mail
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Wallsend, England

Latest outage, problems and issue reports in Wallsend and nearby locations:

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • wchabitus socialjustice (@wchabitus) reported

    @Plusnet is there a problem in North East London. Cannot log on to broadband in the past hour amd a half...

  • lozenge_happy Loz (@lozenge_happy) reported

    @Plusnet @plusnethelp internet issues this morning... recorded message when put through to tech support says there are issues across the board... Can you tweet about this so your customers are aware?

  • JessicaSpirit Jessica Spirit (@JessicaSpirit) reported

    My broadband is working on my TVs and my alexa but won't work on my phone or laptop is there any fix for this? @Plusnet @plusnethelp i have reset the router and both devices twice but still not working.

  • EvolEyes Bruno Simões 🦎👁🐍 (@EvolEyes) reported

    It looks that @Plusnet decided that a bad service was not enough and decided to provide no service at all. @plusnethelp doesn’t answer the phone either..... great way to start a work day...

  • BrophersGrimm The Brophers Grimm (@BrophersGrimm) reported

    @sehoppers @Plusnet @plusnethelp Hey, there looks to be a major DNS issue at the moment, if you update your devices to use 8.8.8.8 as a DNS server you should get back online.

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • NeedMoreTree Chris Walker (@NeedMoreTree) reported

    @plusnethelp is Plusnet down at the moment?

  • LaurenMirzai Lauren Mirzai (@LaurenMirzai) reported

    @Plusnet @plusnethelp any chance of an update as to when the DNS issue will be sorted? Can’t change the settings on my work laptop and have work that needs done!

  • FranklyWrites Katherine Franklin (@FranklyWrites) reported

    @Plusnet my internet is down across all devices despite the hub being blue. Are there any faults at your end? I can't use your troubleshooter because we don't have a landline.

  • from_bxls_2_exe an absolute kev (@from_bxls_2_exe) reported

    @plusnethelp . hi, my plusnet broadband is down. your online chat is disabled and phone line not taking calls.. i need to start work now, please advise..