Plusnet outages and service status in Wallsend, England

Problems in the last 24 hours in Wallsend, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wallsend, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wallsend, England

The most recent Plusnet outage reports came from the following cities: South Shields, Wallsend, and Consett.

City	Problem Type	Report Time
South Shields	TV	1 day ago
Wallsend	Internet	22 days ago
Consett	Internet	2 months ago
Newcastle upon Tyne	Total Blackout	2 months ago
Newcastle upon Tyne	Internet	3 months ago
Newcastle upon Tyne	Internet	3 months ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Wallsend, England

Latest outage, problems and issue reports in Wallsend and nearby locations:

• 
  Scott ⚫️⚪️ (@LeDreamboat) reported 11 minutes ago from Sacriston, England

  Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

• 
  Block & Bottle (@BlocknBottle) reported 13 minutes ago from Walker Gate, England

  @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

• 
  stevegaish (@stevegaish) reported 14 minutes ago from Whickham, England

  @Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.

• 
  Philip 👌🏼 (@fredspoon) reported 21 minutes ago from Chester-le-Street, England

  Broadband down at home @Plusnet not great said there some fault needs and engineer.

• 
  Lynn Dixon (@mouse5555) reported 25 minutes ago from Newcastle upon Tyne, England

  @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

• 
  Lizzy Robinson (@Lizzyr59) reported 54 minutes ago from Newcastle upon Tyne, England

  @Plusnet Outage in Newcastle? No broadband since 8pm

• 
  Outdoorsey (@2012neil2012) reported 55 minutes ago from Dunston, England

  @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alison Lees (@AlisonMLees) reported 4 minutes ago

  @Plusnet I have new email, says I'm switching to ee in 30 days. I phoned already. I want to remain with plusnet fibre to cabinet but lose the phone line rental, at a reduction in cost. This was not offered anywhere & person I spoke to on the phone before couldn't help. Please fix it.

• 
  Jhey (@JheySL2) reported 16 minutes ago

  @Plusnet hi, I'm having really bad issues with my Internet for the last 5 days or so, contestant disconnecting and gaming unplayable with pings hitting 500?

• 
  GM Mark Howitt (@MarkHowitt) reported 18 minutes ago

  @Plusnet Poor overall @Plusnet couldn't even give me some credit for overcharging me... may have to go to @Ofcom

• 
  GM Mark Howitt (@MarkHowitt) reported 22 minutes ago

  @bt_uk Slighty worried about @Plusnet cust service as a @bt_uk shareholder... he said it wasn't part of his job to know about the direct debit guarantee!

• 
  Jason F (@jasonFr54781642) reported 23 minutes ago

  @Plusnet trying to cancel I'm going out of uk, I phoned up but got cut off thanks

• 
  f_ar_co (@f_ar_co) reported 23 minutes ago

  Why is internet down again in TS17 5LS. Supposed to be superfast @Plusnet but having nothing but problems with outages! Be helpful if they let customers know the problems are rather than wait till we contact them and they say all is fine! #noconnection #nocustomerservice

• 
  Widge80 (@wendy4robbie) reported 26 minutes ago

  @Plusnet have restricted my service as payment hasn’t been made(despite setting up a DD!). I have tried to pay online several times but payment page is not working. I called 3 different numbers between 18:20 and 18:40 and been told their lines are closed and only open 8am-8pm?!

• 
  Rob Baillie (@BobaliciousBob) reported 33 minutes ago

  @Plusnet Thanks. I'll do that. Now, please ponder on the absurdity of the fact that in order to ask a simple question one needs to go to the "Make a Complaint" section - and that someone who works as a software engineer building end-user systems couldn't find it on their own...

• 
  Alecia 🦄 (@leeshthomasxo) reported 33 minutes ago

  @Plusnet I’ve done that and it’s still not working. How can I call you now when your office is closed?

• 
  exe | @terminate (@terminate) reported 34 minutes ago

  Dear Data Protection Officer, (or forward too within 30 days to respond) I am writing to make a subject access request under Article 15 of the UK GDPR and the Data Protection Act 2018. SPECIFICALLY REGARDING EE CONTRACTING AND PARTNERSHIP I request a copy of all personal data you hold about me, covering the entire period I have been your customer. In particular, please include: 1. My account records and account history, including all changes made to my account details, security settings, or registered devices, and the dates of those changes; 2. Records of any SIM changes, SIM swaps, number ports, or new devices added to my account, with dates; 3. Records of any logins or access to my online account, including dates and, where held, locations or IP addresses; 4. My billing records and itemised call/text/data metadata (numbers contacted, dates, durations, data usage) — I am not requesting the content of communications; 5. Records of my contact with your customer services, including notes, call recordings, and webchat or message transcripts; 6. The recipients or categories of recipients to whom my personal data has been disclosed, identified by name where possible, including any third-party contractors, processors, or other organisations, and any recipients outside the United Kingdom, together with the safeguards relied on for any international transfer; 7. The purposes and lawful basis for your processing, and your retention periods. 8. Terms of service updates for me and my account if any or legal binding, the dates they were changed and what specifically was changed on these dates regarding my account or my legal rights 9. PARTNERS AND CONTRACTORS SPECIFICALLY NAMED AND SHARED WITH EE/BT/PLUSNET