Plusnet

Plusnet Outage Report in Wallsend, Borough of North Tyneside, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Wallsend, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wallsend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Wallsend, Borough of North Tyneside, England 11/22/2025 21:05

November 22: Problems at Plusnet

Plusnet is having issues since 09:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wallsend, Borough of North Tyneside, England

The most recent Plusnet outage reports came from the following cities: Sunderland, Bedlington and Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomSunderland Internet
United KingdomBedlington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Wallsend, England

Latest outage, problems and issue reports in Wallsend and nearby locations:

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ralphaverbuch ralphaverbuch (@ralphaverbuch) reported

    @Plusnet Called customer service yet again this AM. What an absolute nightmare! Bounced around the system & then cut off. All the while keep being told the account I thought lasted 12 months keeps on clocking up new charges. Used the sing Plusnet's praises. Not so much now!

  • FGMarx Frances (@FGMarx) reported

    @Plusnet my mobile transfer should have happened today. I've had no phone service all day and still nothing. My sim appears to be locked and the helpline has closed. The PUK I have been given hasn't helped. What can I do?

  • x_keshan keshan (@x_keshan) reported

    wasting data because you have plusnet wifi which never works is a pain

  • JerkerKnee Mick Knee (@JerkerKnee) reported

    @Plusnet Your customer service sucks!!! Never again.

  • TheeKing1996 Liam Conner Holmes (@TheeKing1996) reported

    @Plusnet My WiFi conslty says I need to sing in but then take me to the admin page. Any help ?

  • skylarkwhy sky. (@skylarkwhy) reported

    Do urself a favour and never get wifi with plusnet. My internet has been off and on all day for no ******* reason.

  • JontyPearce Jonty Pearce (@JontyPearce) reported

    Over 3 days with no Business Broadband from @plusnet. Nobody seems to be taking ownership of the problem. This is really poor customer service.

  • LDnHLearn LDnH (@LDnHLearn) reported

    @Plusnet @plusnethelp Our service is, as usual, completely rubbish this morning with dropouts of several seconds every few minutes. The icing on the cake is that your fault reporter has a fault and isn't working. I have no idea how you manage to attract/retain customers.

  • ivywindows Richard Longden (@ivywindows) reported

    @Plusnet very disappointed with Plusnet, will be leaving this service as soon as my contract is up, very poor customer service, waiting more than 6 months for my reward card, no one is bothered, it’s all talk talk.

  • Chintan578 hiddentruth (@Chintan578) reported

    @Plusnet Mine yesterday twit hasnt been answer yet.. what you talking about...look at your broadband, extreamly slow and disconnect every minute.. Biggest mistake to join you and left @SkyHelpTeam..