Plusnet

Plusnet Outage Report in Wallsend, Borough of North Tyneside, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Wallsend, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wallsend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Wallsend, Borough of North Tyneside, England 12/02/2025 20:25

December 02: Problems at Plusnet

Plusnet is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Wallsend, Borough of North Tyneside, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Sunderland and Bedlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Wi-fi
United KingdomSunderland Internet
United KingdomBedlington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Wallsend, England

Latest outage, problems and issue reports in Wallsend and nearby locations:

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • OlympusAchilles Achilles (@OlympusAchilles) reported

    @Plusnet IM LITERALLY JUST TRYING TO SKYPE MY GIRLFRIEND RN ON SKYPE AND EVERY 2 FREAKING MINUTES YOUR STUPID BROADBAND CUTS OUT. WERE SAT HERE THROWING MONEY AT YOU FOR **** WIFI. SORT IT!

  • OlympusAchilles Achilles (@OlympusAchilles) reported

    @MatasUrrutiaOr1 @Plusnet It’s a ******* joke init. They brag about doing the nation proud but all they’re doing is our heads in. Just crap broadband.

  • BrianParkin1980 Brian Parkin (@BrianParkin1980) reported

    @search_n_annoy @kendallrowanx Openreach is the one that owns/looks after the infrastructure BT is a provider on there network much like sky, talk talk, plusnet etc. BT has zero monopoly over anyone anymore.

  • Signedbysophiee Soph ✨🇯🇲 (@Signedbysophiee) reported

    After 9 years, I’m finally free of the bondage of Sky. I’ve now moved to Plusnet and I hope their service is better but tbh I don’t think anything can beat the abysmal, treacherous Sky ‘super fast fibre’ broadband with consistent 16mb download speeds (and even thats generous).

  • jimbobinnes79 James (@jimbobinnes79) reported from Werrington, England

    @Plusnet has to be the worst broadband provider I have ever been with, and I was with @TalkTalk. Only get a WiFi signal in the same room as the router. I must say the are not doing me proud.

  • scottmchale12 scott mchale (@scottmchale12) reported

    @Plusnet @CharlieCW DAY 17 without service form @Plusnet for my 77 year old mother who lives on her own and has no mobile network coverage without WIFI calling. Requested a managers callback 3 times and still waiting.

  • Janneeett Janet. (@Janneeett) reported

    @Signedbysophiee You will suffer with plusnet, worst company in the world.

  • aberfoodblog Tony Jones (@aberfoodblog) reported

    @Plusnet I rang you yesterday, spoke to someone who confirmed there is a problem with her line at the exchange and they said an engineer would go and look at it. But it's still dead I'm not trying to get any info on my auntie's account, I just want to know if you're going to fix the fault

  • MillSussex RuthS (@MillSussex) reported

    @Plusnet Whatever we throw at you? I'd like to throw my laptop! For the past three days we've had virtually no internet. Can you explain how you keep on taking our money but provide no service? This counts as fraud, in my book.

  • scottmchale12 scott mchale (@scottmchale12) reported

    @Plusnet @JohnLewis @johnlewishelp 18 days now without landline service & internet for a 77 year old lady living on her own, no mobile network coverage, 4 request for a manager call back but nothing. Plusnet/JohnLewisbroadband should be ashamed, all they can do is pass the buck.