Plusnet

Plusnet Outage Report in Wallsend, Borough of North Tyneside, England

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The latest reports from users having issues in Wallsend come from postal codes NE28.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Wallsend, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wallsend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Wallsend, Borough of North Tyneside, England 01/10/2026 22:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Wallsend, Borough of North Tyneside, England

The most recent Plusnet outage reports came from the following cities: Wallsend, Newcastle upon Tyne, Sunderland and Bedlington.

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City Problem Type Report Time
United KingdomWallsend Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Wallsend, England

Latest outage, problems and issue reports in Wallsend and nearby locations:

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • stevegaish stevegaish (@stevegaish) reported from Whickham, England

    @Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • Lizzyr59 Lizzy Robinson (@Lizzyr59) reported from Newcastle upon Tyne, England

    @Plusnet Outage in Newcastle? No broadband since 8pm

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MitchyTries Ryan Mitchell-Hird (@MitchyTries) reported

    @Plusnet Worst Internet on the planet Might as well be living in the stone age with these shite

  • hautepop Jay Owens (@hautepop) reported

    UK Twitter, what are our feelings about broadband providers? I'm fleeing @virginmedia because they annoy me. BT, Plusnet, Now? I'm only getting 60MB, I don't need superfast. #1 criterion is customer service: I want a competent human being at the end of the phone.

  • potter295 Sarah Potter (@potter295) reported

    @Plusnet trying to call as its another day of no signal and loose signal again so call got cut off. I rely heavily on my mobile please help!

  • potter295 Sarah Potter (@potter295) reported

    @Plusnet still no service, told no more than 16hrs, 24hrs ago... And no I can't call you to report the bloody problem 🤨🙈🤬 #stillnoservice

  • neilqueenjones Neil Queen-Jones (@neilqueenjones) reported

    @Plusnet Thanks, Matt. Spoke to one of of your advisors and there's assive outage in the area, apparently.

  • CharlBoothPR Charlotte Fawcett (@CharlBoothPR) reported

    @Plusnet we have had no internet for 10days due to a pole collapsing. It’s now fixed but plus net said it will take two more weeks to fix our connection. We have three businesses from home and losing money everyday! Why will it take over two weeks to sort??!

  • adywhitwell ady (@adywhitwell) reported

    @Plusnet Hi again anoush. Thanks for all your help and advice and I have niw called your support and transferred to bt fttp. Unfortunately I have just received an email saying they will charge me over £100 for cancelling when not only you but on the call they said it would be waived. Wtf

  • grndkntrl ⒼⓇⓃⒹⓀⓃⓉⓇⓁ (@grndkntrl) reported

    @OpenreachHelp any idea when problem affecting LNTOT exchange will be resolved‽ My fibre connection via @plusnet has been down since ~06:20 this morning, and the estimated clear time keeps getting later & later. cc. @plusnethelp

  • grndkntrl ⒼⓇⓃⒹⓀⓃⓉⓇⓁ (@grndkntrl) reported

    @OpenreachHelp any idea when problem affecting LNTOT exchange will be resolved‽ My fibre connection via Plusnet has been down since ~06:20 this morning, and the estimated clear time keeps getting later & later.

  • naomishaw_ naomi shaw (@naomishaw_) reported

    @Plusnet Trying to sort out details of my account as a new customer Paul hasn’t stayed to help Sarah is not helping … refusing to transfer to a supervisor