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Plusnet

Plusnet Outage Report in Wallsend, Borough of North Tyneside, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Wallsend, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wallsend, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Wallsend, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Blyth, and Washington.

CityProblem TypeReport Time
Newcastle upon Tyne Internet 16 days ago
Newcastle upon Tyne Internet 16 days ago
Sunderland Internet 25 days ago
Newcastle upon Tyne Internet 1 month ago
Newcastle upon Tyne Internet 1 month ago
Blyth Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Wallsend, England

Latest outage, problems and issue reports in Wallsend and nearby locations:

  • LeDreamboat
    Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • 2012neil2012
    Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • mouse5555
    Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • BlocknBottle
    Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • Lizzyr59
    Lizzy Robinson (@Lizzyr59) reported from Newcastle upon Tyne, England

    @Plusnet Outage in Newcastle? No broadband since 8pm

  • fredspoon
    Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • 1875Rovers
    Dystopian (@1875Rovers) reported

    @virginmedia No matter, I've got in touch with Plusnet, they in 2 years never went off once.

  • 2_Wheeled_Wolf
    @2_Wheeled_Wolf 🇪🇺 (@2_Wheeled_Wolf) reported

    @Stokesy1966 I did call @Plusnet to give a month's notice. They didn't like it & haven't processed it & ends on Friday. Thankfully I also put it in writing a few times so not having their ****. There is no law to say you can't give notice in writing. @virginmedia

  • 1875Rovers
    Dystopian (@1875Rovers) reported

    @Lisa2611Fraser @virginmedia They fobbing you off, it's been disconnected to install a new box to the new build houses, obviously they're having issues, but it's not a fault as such as it's there doing... I've literally stopped the DD and signed up with Plusnet.

  • trapdoorsally
    Tony Bonser (@trapdoorsally) reported

    @morriskev @O2 @Plusnet have incredible 30 day SIM only plans Moggins…they use the EE network, you should check them out

  • 2_Wheeled_Wolf
    @2_Wheeled_Wolf 🇪🇺 (@2_Wheeled_Wolf) reported

    @iambrianjones that would be good, better than the crap I'm getting from @Plusnet atm.

  • iambrianjones
    filter more streets (@iambrianjones) reported

    @2_Wheeled_Wolf @Plusnet They are in a total mess. They didn’t charge us anything for two years because their accounting error showed us wrongly to be in credit. We tried to pay but they never took our money. Then when we finally terminated they sent us £200 that we weren’t really owed.

  • DeathhFromAbove
    Ash 👽 (@DeathhFromAbove) reported

    @Plusnet my service went live on 16th August and I was told that I'd receive an email so I can sign up for the £75 reward card within 10 days after activation but I've received nothing. I've emailed multiple times but heard nothing back.

  • sarahnova19
    sarahnova19💙 (@sarahnova19) reported

    @Plusnet I reported this issue last year, the BT OpenReach man said the line into the building desperately needs updating. At that point my upstairs neighbour had scaffold up so he couldn’t proceed. Please can Openreach be organised to come and do the work now. My internet& phone is vpoor

  • BlueMeetsWhite
    Blue Meets White (@BlueMeetsWhite) reported

    @Plusnet No. Already spoken to customer services so no point. There is no “it does seem like” about it. You’ve taken MORE than long enough already and still we are no further forward.

  • HappilyUnwoke
    HappilyUnwoke 🇺🇦🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇸✡️🦖💚🤍💜 (@HappilyUnwoke) reported

    @Plusnet Hi I've got a SIM only plan with you. I've upgraded to a phone with 5G but I never seem to get anything except 4G despite being in a 5G area, is there a setting I need to change maybe?