Plusnet

Plusnet Outage Report in Wallsend, Borough of North Tyneside, England

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The latest reports from users having issues in Wallsend come from postal codes NE28.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Wallsend, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wallsend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Wallsend, Borough of North Tyneside, England 02/05/2026 21:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Wallsend, Borough of North Tyneside, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne and Wallsend.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomWallsend Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Wallsend, England

Latest outage, problems and issue reports in Wallsend and nearby locations:

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CookeLouise (((Louise Cooke))) (@CookeLouise) reported

    If your #talktalk broadband goes down and the line is ok you can only progress your fault......online. There is no phone number, no actual customer service. It was easier to just switch to #plusnet . Byeee @TalkTalk

  • BBenjaminn Ben (@BBenjaminn) reported

    @JennieLy £6 on plusnet which is same network as ee

  • dreadedwhisky Guy Rushworth (@dreadedwhisky) reported

    @Plusnet now then folks... any idea when you’re coming back online in the York area? Been out since about 19:00 last night. The support team said it’d be back by midnight at the latest.

  • Phantom_Dash Okami Amaterasu (@Phantom_Dash) reported

    Oh, and every time I bring this issue up I get no response lately. All I'm asking for is the plusnet site to NOT be restricted when a payment is late. It's counter-productive and pointless.

  • jakeob_e jacob (@jakeob_e) reported

    Hi @Plusnet i have about 20mb of data left so why tf do you think it’s ok to go down more often than Mia Khalifa in 2014

  • mayzwatson Valentine’s May (@mayzwatson) reported

    anyone else got Plusnet and think they’re absolutely awful?! missing out on the weekly We Are Scientists livestream - aka one of the very few routine things i have to enjoy atm - because our wifi is so shite 😭

  • joseyong7 JY (@joseyong7) reported

    @Plusnet You're doing F all. I work as I doctor. Your broadband is awful. Can't video call patients or remote in to work. What a joke. You just keep directing me to generic fixes that fix nothing, just waste my time.

  • Ivycottagebaker Ivy Cottage Baker (@Ivycottagebaker) reported

    @Ofcom Question, how are @Plusnet allowed to breach their supply contract so frequently without recourse. We are sick of their poor service.

  • babycazcarol carol platt (@babycazcarol) reported

    @plusnethelp I cant keep a signal, play online games or open plusnet webpage to complain please can you explain why?

  • Whatthedickenzz Don (@Whatthedickenzz) reported

    @plusnethelp There’s the problem then. #openreach need to employ more engineers and the system of communication between @OpenreachHelp & @plusnet needs greatly improving. Such a poor system and blaming a third party doesn’t cut it with providing a decent customer service