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Plusnet Outage Report in Wallsend, Borough of North Tyneside, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Wallsend, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wallsend, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 14% Wi-fi (14%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Wallsend, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Blyth, and Washington.

CityProblem TypeReport Time
Newcastle upon Tyne Internet 19 days ago
Newcastle upon Tyne Internet 19 days ago
Sunderland Internet 28 days ago
Newcastle upon Tyne Internet 1 month ago
Newcastle upon Tyne Internet 1 month ago
Blyth Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Wallsend, England

Latest outage, problems and issue reports in Wallsend and nearby locations:

  • 2012neil2012
    Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • mouse5555
    Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • BlocknBottle
    Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • LeDreamboat
    Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • KoalaBarry
    Barry (the Koala). (@KoalaBarry) reported

    @FredTedHug 1) No - no post Youview box stopped working, spent all am trying to sort it including factor reset, nothing. Rung Plusnet, no longer supporting Freeview, may need a new box charge could be £160, but system would shutdown in Nov at end of contract - decided to cancel TV option

  • DannyPa82681611
    Danny Parker (@DannyPa82681611) reported

    @Plusnet @SkintDad Your Internet is rubbish, stay away from it people it cuts off at least 3 times a day! Its been off over an hour now and still won't come on! I will be switching over to a more reliable company now. Absolute shocking service.

  • Loz82xx
    Laura 🖤 (@Loz82xx) reported

    @stuart_lucas9 @Plusnet @plusnethelp Absolutely agree! I’ve had three line tests since being with them, all come back ok apparently yet I can’t even stream tv shows and the WiFi doesn’t even reach upstairs but it did brilliantly with other ISPs. Terrible internet!

  • DannyPa82681611
    Danny Parker (@DannyPa82681611) reported

    @Plusnet @SkintDad Your Internet is rubbish, stay away from it people it cuts off at least 3 times a day! Its been off over an hour now and still won't come on! I will be switching over to a more reliable company now. Absolute shocking service.

  • tommyt1988
    Tom (@tommyt1988) reported

    @Plusnet you should be utterly ashamed. WiFi not working, being told it not your problem. DO NOT JOIN PLUSNET! #worstcustomerservice

  • SpawnPointComix
    Spawn Point Comix (@SpawnPointComix) reported

    @CasualGamerNixy @Plusnet Indeed and I hope so locked in a contract with rubbish service till next year shame done have £102 laying about to pay termination fee

  • shopperfran1
    shopperfran (@shopperfran1) reported

    @Plusnet Hi we're having trouble blocking calls from a scam caller because it's coming up as an unknown number when we try to block it via your 1572 option. Is there anything else we can do? (It seems blocking *all* unknown numbers incurs a charge of £4 per month)

  • MFreemanCISM
    Martin Freeman (@MFreemanCISM) reported

    @Plusnet are you aware of a service outage in the PE12 postcode area?

  • AdamGill30
    Adam Gill (@AdamGill30) reported from Andover, England

    @AndyShuttle @plusnethelp This sounds exactly like my problem with plusnet but I live in Andover, Hampshire. I don’t think it’s a local issue, it seems this is the standard for plusnet. Also causing me issues with homeworking.

  • plusnethelp
    Plusnet Help (@plusnethelp) reported

    @mattllewellin Hi there Matthew, I'm sorry to hear you want to leave Plusnet - unfortunately we cannot cancel your account via this channel. You can write to us to cancel here: Plusnet plc, The Balance, 2 Pinfold St. Sheffield, S1 2GU, if you are still unable to get through. - Jess