Plusnet

Plusnet Outage Report in Wallsend, Borough of North Tyneside, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Wallsend, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wallsend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Wallsend, Borough of North Tyneside, England 11/28/2025 09:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Wallsend, Borough of North Tyneside, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Sunderland and Bedlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Wi-fi
United KingdomSunderland Internet
United KingdomBedlington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Wallsend, England

Latest outage, problems and issue reports in Wallsend and nearby locations:

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • Lizzyr59 Lizzy Robinson (@Lizzyr59) reported from Newcastle upon Tyne, England

    @Plusnet Outage in Newcastle? No broadband since 8pm

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • stevegaish stevegaish (@stevegaish) reported from Whickham, England

    @Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • lampiemagic Matthew Senior (@lampiemagic) reported

    @emmalou55 @Plusnet Don't upgrade, the stability won't get better. Use a different provider if you need better stability.

  • D1Charlotte Charlotte (@D1Charlotte) reported

    @Plusnet no broadband for almost two weeks, you are not providing me with a service which I am paying you for. Your call centres are always closed or staff are super unhelpful

  • shrutinha Shruti Bhargava (@shrutinha) reported

    @plusnet why does it take so long for me to be able to ask you a simple question? Why is that information not clear in the first place? Why do I have to spend hours trying to find out, and then get hold of you? Why does your website seem to have permanent problems?

  • jencav_jennie Jennie cavanagh (@jencav_jennie) reported

    @Plusnet my Internet is not working and neither is my phone line

  • _Marc_74 Marc (@_Marc_74) reported

    @Plusnet why is it so hard to log a ticket for issues?

  • hollie_french20 Hollie French (@hollie_french20) reported from Glasgow, Scotland

    @Plusnet have left us stranded to try to work and socialise from home with no internet for 10 days, at LEAST 4 more days untill it might be fixed, poor communication and NO INFO on compensation. What do we do @plusnethelp ?

  • notlistenning1 Service (@notlistenning1) reported

    @garethjbaker So close all internet suppliers bar one? Madness Competition keeps prices down, we all pay and then those in need get supported internet supply. You believe all your told. Who is BT, Vodaphone , plusnet etc owned by? Which MP? You really believe your tweet dont you?

  • shrutinha Shruti Bhargava (@shrutinha) reported

    More appalling customer service @PRoberts666, this time from @Plusnet, who I have decided to leave. Sick of low bandwidth problems, inability to get any customer support. Even trying to leave, and find out about current contract details a nightmare.

  • Ed57700909 Ed (@Ed57700909) reported

    I tried switching to @Plusnet in August 2020 (5 months ago). They still can’t process my order, despite taking £18.99 from my account. I want my money back, but can’t even speak to anyone! I’ve tried @plusnethelp but no reply. @BBCWatchdog can you help?

  • missmimi100 Ami  (@missmimi100) reported

    @Plusnet Is someone able to please contact me or respond to the dm I sent to plusnet help. My land line is not working since I spoke to a plusnet advisor on Tuesday who also said she would ring me back but still hasn’t Thanks Amina