Plusnet

Plusnet Outage Report in Wallsend, Borough of North Tyneside, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Wallsend, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wallsend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Wallsend, Borough of North Tyneside, England 09/16/2025 06:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wallsend, Borough of North Tyneside, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne and Whitley Bay.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomWhitley Bay Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomSunderland Total Blackout

Community Discussion

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Plusnet Issues Reports Near Wallsend, England

Latest outage, problems and issue reports in Wallsend and nearby locations:

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jjand00 jaz j (@jjand00) reported

    @Plusnet why are the continuous issues with your connection been like this for over a week please let me out of this contract I can’t cope with it anymore

  • The_Gary_Miller The Right Hon. Sir Gary 🎖️😷😺 (@The_Gary_Miller) reported

    @Plusnet Can you please answer my question❓ That would help.

  • DannyCowanVO Danny Cowan Voiceover (@DannyCowanVO) reported

    @OpenreachHelp Plusnet are aware of the problem ... So if you could get your skates on and fix it ... That would be great thanks x

  • marriott7170 Stephen Marriott 💙 (@marriott7170) reported from Wokingham, England

    Plusnet declined £50 cash back with no explanation @Plusnet @Top_CashBack I signed up as great price and #cashback #help

  • Alebeback1 Alebeback (@Alebeback1) reported

    @Plusnet New customer trying to get connected, now 12 days late! I didn't realise they were so shut, what can I do? Calling involves a 40 minute wait, then you are lied to....

  • rebelNS_uk Philip Gough (@rebelNS_uk) reported

    @Plusnet hi my phones (4 mobiles in house) are not allowing to make or receive calls or texts. In Bolton area, can you please respond as website gives an 0800 number to call but how can I with no signal???

  • taylorkwinship MrTaylorMcKnight@mastodon.social (@taylorkwinship) reported

    Thanks to the incompetence of @Plusnet employees we are without iternet for a whole month. Absolute shambles. All we did was move house. This should have been really straight forward. Utterly crap #CustomerExperience

  • marieb811 MARIE B (@marieb811) reported

    @Plusnet Thanks for that. I’ve sorted the issue now but as ad hoc do we return our old router ?

  • MarkRipley Mark Ripley (@MarkRipley) reported

    @BTSopenreach decided to cancel our broadband account via @Plusnet for no reason. Due to the holidays, it’s going to take a week to get it back. Thanks, guys.

  • gremmers81 Gremmers (@gremmers81) reported

    Hi @Plusnet in switching from one account with you to another you’ve closed the original and now my parents are without internet until mid-January. You’re doing nothing about this and it’s completely your fault. Absolutely terrible customer service.