Plusnet

Plusnet Outage Report in Wallsend, Borough of North Tyneside, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Wallsend, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wallsend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Wallsend, Borough of North Tyneside, England 03/12/2026 11:20

March 12: Problems at Plusnet

Plusnet is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wallsend, Borough of North Tyneside, England

The most recent Plusnet outage reports came from the following cities: Sunderland, Newcastle upon Tyne, Blyth and Washington.

Loading map, please wait...
City Problem Type Report Time
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomBlyth Internet
United KingdomWashington Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Wallsend, England

Latest outage, problems and issue reports in Wallsend and nearby locations:

  • Lizzyr59 Lizzy Robinson (@Lizzyr59) reported from Newcastle upon Tyne, England

    @Plusnet Outage in Newcastle? No broadband since 8pm

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • stevegaish stevegaish (@stevegaish) reported from Whickham, England

    @Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SusieInAysr Susie in Ayrshireland (@SusieInAysr) reported

    @Plusnet Hi, I have no mobile phone signal! Any idea when it will return??? (I'm in Ayrshire, Scotland) Cheers.

  • SpaceMonkey351 Mark (@SpaceMonkey351) reported

    @Plusnet why would my Internet go down for no good reason? Its been connected for over a year with no issues. I have a constant orange light and the orange "b" keeps going on and off.

  • Plusnet Plusnet (@Plusnet) reported

    @gaelmcl Hi there Gael, sorry to hear this - we're not aware of an issue in the area, what kind of problems have you been experiencing with the service? - Jess, Plusnet Leeds 🌻

  • b10649606 Bernadette Martin (@b10649606) reported

    @johncayliffe @Plusnet @lizcooperclark It's the total brick wall in terms of communication which is so appalling. For days they've posted one untrue canned message regardless of the question & their service status message now says there's no problem. I've sent them countless private messages and am at my wits end.

  • Plusnet Plusnet (@Plusnet) reported

    @slave2gadgets I'm sorry to hear that a password reset hasn't resolved the issue. As it's working over webmail, there's very little that we can do here, I'm afraid, as Outlook is a third party application. Regards, Emily Plusnet Leeds 🌞

  • amyLcool Amy Cool 💙🌍 (@amyLcool) reported

    @Plusnet Hi, we're switching from Vodafone to yourselves and I had an email to say the line is now switched but the broadband isn't up and running yet and Vodafone have turned us off. We were told broadband would only be down for a few minutes when we switched.

  • bfreddyw Ben Williams (@bfreddyw) reported

    @Plusnet my internet has been down all day today, is there a wider issue in the Cardiff area?

  • Chazmeister Charlie N (@Chazmeister) reported

    @Plusnet what a shambles. 4weeks the business has been without internet - over 15 calls made, countless hours on hold, a load of made up deadlines in which my internet should be working, 2 engineers, promises of call backs that never happen. Latest is another 5days for engineer🤬

  • Krash14006657 Krash (@Krash14006657) reported

    @Plusnet call, you will receive a call back within 5 days' leaving this poor family in limbo as to what's happening with the body! As we will have no service until then and possibly 14 days after as we will have to have a new contract! this is on top of charging me 2 months line

  • TeaKayB Tom⇒maths AMIMA (@TeaKayB) reported from Milton Keynes, England

    As @Plusnet is down again (that very much won't do) we're rediscovering the magic of DVDs this evening. I do hope they figure it out by tomorrow. I have a LOT of work to do.