Plusnet

Plusnet Outage Report in Wallsend, Borough of North Tyneside, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Wallsend, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wallsend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Wallsend, Borough of North Tyneside, England 11/23/2025 10:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wallsend, Borough of North Tyneside, England

The most recent Plusnet outage reports came from the following cities: Sunderland, Bedlington and Newcastle upon Tyne.

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City Problem Type Report Time
United KingdomSunderland Internet
United KingdomBedlington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

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Plusnet Issues Reports Near Wallsend, England

Latest outage, problems and issue reports in Wallsend and nearby locations:

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TheWorldIsBats Ginge #FBPE #Rejoin (@TheWorldIsBats) reported

    @Plusnet Hi. My phone line has been cut off for several days now, and I really need some assistance. This is the 3rd/4th time this has happened to me. I’ve tried calling customer services but apparently all your staff are out due to your company thanking them for their work.

  • sehaeney Sarah Haeney (@sehaeney) reported

    @Plusnet my SIM card hasn’t arrived but you’ve transferred my old telephone number. As a result I have no service and can’t get hold of customer service??

  • rolynhome Rolynhome Is #StayingInStayingAlive 🕷🕸⚫ (@rolynhome) reported

    @Plusnet I am referring this to the Omudsman. Your method of non-customer service is atrocious.

  • Plusnet Plusnet (@Plusnet) reported

    @RadventureDave Hi there, sorry to see that there's been an issue with your connection for so long. I'll be able to help out with that, could you get back to us with your username please? - Adam - Plusnet Sheffield

  • RadventureDave It's Dave Yeah? (@RadventureDave) reported

    @Plusnet How can I escalate a fault? Broadband keeps dropping and upload speed is unacceptable at .3mbps. Speeds dropped in January and service has been poor since.

  • Hayles871 Hayles87 (@Hayles871) reported

    @Plusnet First day trying to connect to your internet and wishing I'd never bothered switching! No connection on the router an no one on your phone lines super

  • Plusnet Plusnet (@Plusnet) reported

    @msknight Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. - Curtis, Plusnet Sheffield

  • LinaBadass lina (@LinaBadass) reported

    @plusnet, I though talktalk was bad but you’ve lowered your standards to another level. I am begging you, please cancel my crappy service without the penalty considering how terrible you’ve been!!!??

  • Fibresurf FIBRESURF. REAL HONEST BROADBAND FROM DEVON (@Fibresurf) reported

    @joelycett Was with Plusnet mobile. No working service for 2 years but still billed. Plusnet sent numerous sim cards that did not work. I eventually just cancelled the direct debit and stopped paying them and they then set 2 different debt collectors on to us

  • mcbazza B:\a.zza (@mcbazza) reported

    @Plusnet Qs: for you: (I'm guessing you use OpenReach). If OpenReach were doing planned works in a customer area, (a) would you be notified and (b) would you pre-warn those affected customers?