Plusnet

Plusnet Outage Report in Wallsend, Borough of North Tyneside, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Wallsend, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wallsend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Wallsend, Borough of North Tyneside, England 11/16/2025 21:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wallsend, Borough of North Tyneside, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Wallsend, England

Latest outage, problems and issue reports in Wallsend and nearby locations:

  • Lizzyr59 Lizzy Robinson (@Lizzyr59) reported from Newcastle upon Tyne, England

    @Plusnet Outage in Newcastle? No broadband since 8pm

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • bellwood75 Patrick (@bellwood75) reported

    @plusnet Is there anyone home?? Landline down, line test says "unclear result, try again later". Well, it is later. I have tried again. And again. And the same message comes up. 24 hours since my first DM - 4 more tweets since. This is not service, @plusnet

  • Ryan_the_BSCB Archer (@Ryan_the_BSCB) reported

    Anyone having problems with @Plusnet #plusnet #wifi

  • MazzaCycling MazzaCycling (@MazzaCycling) reported

    @MattScratchley We had plusnet in Honiton, same problem if you contact them they run a speed check and tweak it if possible. However despite their fab cust service we’ve gone with BT here.

  • maheshjag Mahesh Jagadeesan (@maheshjag) reported

    @Plusnet's own router + AP was causing my Dell to have severe connectivity issues, but on this old-as-new router, things are just hunky-dory (for now anyway)

  • JakRossiter Jak R W Rossiter (@JakRossiter) reported

    @Plusnet @plusnethelp are there currently outages in Surrey? Currently no internet in Weybridge. Also, any danger of customer service answering the phone? Been on hold for 30 mins...

  • avandyc Andy Cowan (@avandyc) reported

    @Plusnet @plusnethelp hi there. One of my neighbours is vulnerable and relies on he phone line for a personal care alarm. She has found it difficult to get through to report a fault and she currently has no cover for the care alarm. Can you help?

  • i_sainsburys IMadeThisAccountBecauseSainsburysDoesntHaveAnEmail (@i_sainsburys) reported

    Now sitting on hold with no indication of where I am in the queue, or how long it'll be..... I miss the old days when @plusnet were good at customer support. Now they give an impression of not wanting to talk to you. If only I could get @toobbroadband where I am!

  • mstorrm mstorrm (@mstorrm) reported

    @jwdk98 @plusnethelp I've been having the same issue yesterday and today. Noise on the phone line and connection randomly drops (router light orange) in CH66. @DowndetectorUK suggests there are issues but Plusnet site says none?

  • tancam1983 Tanya (@tancam1983) reported

    Argh @Plusnet @plusnethelp I can’t cope with homeschooling with my internet slow or it cuts out 🤯 I’ve sent a DM. Been on hold for ages to customer service.

  • ChimericalCal Cal (@ChimericalCal) reported

    Pro Tip: Don’t use @Plusnet. Their fibre optic broadband won’t even load a 3-minute video without it buffering and you can’t get through to their support team. Pass it on.