Plusnet

Plusnet Outage Report in Wallsend, Borough of North Tyneside, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Wallsend, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wallsend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Wallsend, Borough of North Tyneside, England 11/29/2025 05:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Wallsend, Borough of North Tyneside, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Sunderland and Bedlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Wi-fi
United KingdomSunderland Internet
United KingdomBedlington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Wallsend, England

Latest outage, problems and issue reports in Wallsend and nearby locations:

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • holleyalex alex (@holleyalex) reported

    @proceeeding Plusnet last time I was with them had Yorkshire based customer service which was an actual godsend. There are benefits to BT considering their relationship with Openreach but maybe swerve Sky and Talk Talk

  • MikeFos80837729 Mike Foster (@MikeFos80837729) reported

    @BBCWatchdog @MartinSLewis I applied to @Plusnet for broadband nearly 3 mths ago due to their customer service boast 4 people promised on their life to ring back but never did inc. the Twitter help After paying circa £100 for a survey? They now want an extra near £300 to go ahead

  • Grumps88 Grumps (@Grumps88) reported

    @Plusnet Would like to make an official complaint....do we go to Ofcom? PLease advise...thanks!!!

  • CGardenService Jay Dubber (@CGardenService) reported

    @Plusnet Hi, my internet is down. The router is flashing red. Is there any way I can fix this or is there a larger problem in my area?(Warrington). Thanks

  • sphinxseth Sphinx (@sphinxseth) reported

    @Ofcom @Plusnet no service near Stratford since yesterday. Surely someone should be concerned? Especially since people are working from home.

  • SweenySod SweenySod ✭ (@SweenySod) reported

    @bt_uk been with you 10 plus years paying £60 for a identical service that I can get from @Plusnet for £33.50 #timeforachange

  • epamusicagency Adam (@epamusicagency) reported

    Big up @Plusnet and @plusnethelp had a slow connection, tweeted them, they sorted it within hours. Plus it was my fault it was slow anyway due to me messing with router settings. BRILLIANT SERVICE 💪👍

  • tefranks tilly (@tefranks) reported

    plusnet is so bad holy **** my wifi can’t handle 160p for the last 3 days i’m losing my ****

  • yanpotatoqueen_ potato queen🥔 (@yanpotatoqueen_) reported

    @Plusnet hi ive had my router for nearly 5 years now and the WiFi keeps cutting off, devices say connected but no Internet - do I need a new router or is this an issue in my WA4 area, I work from home and need it working reliably ASAP

  • Plusnet Plusnet (@Plusnet) reported

    @OLLYW00D Hello, I'm sorry to hear you are experiencing issues with the service. Please could you direct message your account username and our technical trained agents will take a look into this. All the best - Beth Plusnet Sheffield