Plusnet Outage Report in Treharris, Merthyr Tydfil County Borough, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Treharris, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Treharris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (14%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Treharris, Merthyr Tydfil County Borough, Wales
The most recent Plusnet outage reports came from the following cities: Cardiff, Aberdare, Blackwood, Porth and Tonypandy.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Treharris, Wales
Latest outage, problems and issue reports in Treharris and nearby locations:
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Claire Price ⭐ (@chocolatey4) reported from Aberdare, Wales
@CitizensAdvice HELP PLEASE ...With @plusnethelp @Plusnet They wont even give me a grace period , i explained ive a funeral to attend on tues 8th & im going to have to cancel my hospital appointment also now due to this & go without food .meaning i cannot take my meds either !
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales
@robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service
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Dale Tucker (@true_gent78) reported from Cardiff, Wales
@Plusnet is there an issue with mobile? I’m unable to make any outgoing calls
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Claire Price ⭐ (@chocolatey4) reported from Aberdare, Wales
@plusnethelp @CitizensAdvice @Plusnet Yes please Adam that would really help me if you would be so kind please as I'm at my witts end here & am not coping with all this .
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darran cornelius (@lofty_18) reported from Church Village, Wales
@Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.
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Emma Harris ♥♬ (@emmalee909) reported from Merthyr Tydfil, Wales
I am now officially a @Plusnet customer for phone & Broadband. Welcome to Fibre!! 🙌🏼
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Aine Flynn (@ABFlynn13) reported from Cardiff, Wales
Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet
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Stuart Willis (@stujw) reported from Church Village, Wales
Hey @Plusnet any update on an outage in CF38 at all? No connection since early this morning? Thanks!
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Leigh Canham (@leighcanham) reported from Cardiff, Wales
Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems
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derw (@50shadesofcoch) reported from Cardiff, Wales
@purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile
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Rebecca Brough 🏴 (@RebeccaRambler) reported from Pencoed, Wales
A day of disruption on my broadband @Plusnet @plusnethelp and no online chat available- can you help?
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Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales
@Plusnet how do i find out when my contract is up.. i hate awful service and was promised it would be better if I renewed and its not any better at all. I have done all the fault finding and still no better, have to keep resetting the router at least 6 times a day
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Dale Tucker (@true_gent78) reported from Cardiff, Wales
Anyone else having Internet issues with @plusnethelp @Plusnet in #cardiff area? #plusnet
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rhiannon jones (@nonny853735) reported from Pontypool, Wales
@Plusnet just because we asked to speak with the ***** grinder instead of the monkey we were cut off. Rude.
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Sara-Jane (@identiti32) reported from Price Town, Wales
@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
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Bairdy 💙 (@bairdyblues) reported from Church Village, Wales
@Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.
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rhiannon jones (@nonny853735) reported from Pontypool, Wales
No one has apologised I just want the internet back, we have had no internet all over Christmas and was told it would be back yesterday but sat here today and nothing Plusnet are the worst internet provider I have ever been with.
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Bairdy 💙 (@bairdyblues) reported from Church Village, Wales
@cardiffstu @Gazman1927 They offered me £28 for 18mth contract. I pay £27 with Plusnet . In the 5 plus years I've been with them I've had no issues with service albeit the WiFi drops out occasionally but a router reboot sorts that.
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales
@robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going
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rhiannon jones (@nonny853735) reported from Pontypool, Wales
@Plusnet worst internet provider of all time goes to Plusnet never have I dealt with such incompetent idiots
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Cody (@Toastteeth) reported
@NOWHelpTeam Hi I've just got your broadband and the WiFi range is shocking. As soon as I leave the room the router is in it drops - never had this issue with PlusNet... what can be done to avoid cancelling?
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Jake Avis (@JakeAvis96) reported
@Plusnet interested in a sim only deal via money saving expert which includes a £25 plusnet reward card. I'm a broadband customer at present but am switching away, am I eligible for the data boost? Also, can both me and my partner claim a £25 reward card? Thank you.
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Louise Fenton 💙 (@rosieraecrafts) reported
@Plusnet Morning. My mobile phone is declining all landline calls this morning. Mobile to mobile is fine but landline is getting blocked. Is this a known issue? Thanks.
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Peter Bustin (@gentoopb66) reported
@Plusnet Like the link to your page about deals - deals I have never heard of or been informed about. You played me well this time. I am being charged a ludicrous £46 p/m, 2 differing contracts and things ive never ordered. I need some help here !!!
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Bobby Parks (@Bobbykeyboards) reported
@Plusnet normally signal shows 4 bars , but both my wife and myself with different handsets showing no bars. Please fix
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Su Lacy (@woolcycle) reported
After 4 days with no mobile signal thanks to Eunice I had a day on yesterday and could therefore use my bank account. Off again today. 4 more letters in @Telegraph today about BT digital phone service outage & problems in powercuts. @bt_uk @Plusnet
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eat your veggies 🥦🥕 (@chrsphr) reported
All the deals I picked here include 5G, so even though you’re saving money, you’re not missing out on anything. Also pay as you go, so no contracts or credit checks. Not been able to find anything similar for EE network - Plusnet mobile is closest price rise but is 4G only
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Oliver Dallaway (@DallawayO) reported
Omg , plusnet absolutely awful. #plusnethelp your broadband is rubbish again.
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patently (@patently) reported
Every single previous ISP has failed to solve connection issues. When they’ve happened, we’ve (literally) had to change ISP after weeks without broadband. I chose @Plusnet for the customer service reviews, I’m pleased I did.
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Lynne🖤 (@LynneD1966) reported
@Plusnet Hello! We have had no mobile service in SO32 area since midday yesterday, but your site reports no problems. Can you help please? Broadband and landline are fine. Thank you.