Plusnet Outage Report in Treharris, Merthyr Tydfil County Borough, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Treharris come from postal codes CF46.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Treharris, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Treharris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 06: Problems at Plusnet
Plusnet is currently having issues. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Treharris, Merthyr Tydfil County Borough, Wales
The most recent Plusnet outage reports came from the following cities: Cardiff, Pontypridd, Treharris, Blackwood and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Pontypridd |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Treharris, Wales
Latest outage, problems and issue reports in Treharris and nearby locations:
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Bairdy 💙
(@bairdyblues) reported
from
Church Village, Wales
@Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.
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Dale Tucker
(@true_gent78) reported
from
Cardiff, Wales
@Plusnet is there an issue with mobile? I’m unable to make any outgoing calls
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Aine Flynn
(@ABFlynn13) reported
from
Cardiff, Wales
Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet
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Emma Harris ♥♬
(@emmalee909) reported
from
Merthyr Tydfil, Wales
I am now officially a @Plusnet customer for phone & Broadband. Welcome to Fibre!! 🙌🏼
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darran cornelius
(@lofty_18) reported
from
Church Village, Wales
@Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.
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Sara-Jane
(@identiti32) reported
from
Price Town, Wales
@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
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Leigh Canham
(@leighcanham) reported
from
Cardiff, Wales
Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems
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Steveo Davies
(@STEVEOLUCKY7) reported
from
Caerphilly, Wales
@Plusnet how do i find out when my contract is up.. i hate awful service and was promised it would be better if I renewed and its not any better at all. I have done all the fault finding and still no better, have to keep resetting the router at least 6 times a day
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖
(@TheEnbyperor) reported
from
Cardiff, Wales
@robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going
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Claire Price ⭐
(@chocolatey4) reported
from
Aberdare, Wales
@plusnethelp @CitizensAdvice @Plusnet Yes please Adam that would really help me if you would be so kind please as I'm at my witts end here & am not coping with all this .
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rhiannon jones
(@nonny853735) reported
from
Pontypool, Wales
No one has apologised I just want the internet back, we have had no internet all over Christmas and was told it would be back yesterday but sat here today and nothing Plusnet are the worst internet provider I have ever been with.
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Sheila Smith 🏴🇪🇺 #AlwaysEuropean
(@Smith_SM30) reported
from
Cardiff, Wales
@phil__stanmore No, just tested via phone. I could try checking the line, yes, but I'm not convinced PlusNet are giving me the best service tbh.
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Stuart Willis
(@stujw) reported
from
Church Village, Wales
Hey @Plusnet any update on an outage in CF38 at all? No connection since early this morning? Thanks!
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Rebecca Brough 🏴
(@RebeccaRambler) reported
from
Pencoed, Wales
A day of disruption on my broadband @Plusnet @plusnethelp and no online chat available- can you help?
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rhiannon jones
(@nonny853735) reported
from
Pontypool, Wales
@Plusnet just because we asked to speak with the ***** grinder instead of the monkey we were cut off. Rude.
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Dale Tucker
(@true_gent78) reported
from
Cardiff, Wales
Anyone else having Internet issues with @plusnethelp @Plusnet in #cardiff area? #plusnet
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖
(@TheEnbyperor) reported
from
Cardiff, Wales
@robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service
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Claire Price ⭐
(@chocolatey4) reported
from
Aberdare, Wales
@CitizensAdvice HELP PLEASE ...With @plusnethelp @Plusnet They wont even give me a grace period , i explained ive a funeral to attend on tues 8th & im going to have to cancel my hospital appointment also now due to this & go without food .meaning i cannot take my meds either !
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Bairdy 💙
(@bairdyblues) reported
from
Church Village, Wales
@cardiffstu @Gazman1927 They offered me £28 for 18mth contract. I pay £27 with Plusnet . In the 5 plus years I've been with them I've had no issues with service albeit the WiFi drops out occasionally but a router reboot sorts that.
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rhiannon jones
(@nonny853735) reported
from
Pontypool, Wales
@Plusnet worst internet provider of all time goes to Plusnet never have I dealt with such incompetent idiots
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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ian david phillipps
(@ian_phillipps) reported
@Plusnet I am in the ST2 area of Stoke-on-Trent. For weeks now I am having issues, mostly during the daytime, with broadband service interruption. This is causing problems as I work from home. The service can drop out for half hour at time. Please advise.
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Max 🇪🇺🏳️🌈⚒️🌻
(@holbeckmax) reported
@EE @Plusnet when can we expect a full service to the be resumed for LS27 0TS as I need it to clock on and out at work? Been non existant or intermittent since May 17th
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AlanJSlater
(@AlanJSlater) reported
@Plusnet Hello. Sorry to trouble you but something strange has just happened to my account. All messages to my inbox for May 2022 [including those that had been deleted] have just reappeared as new messages in my inbox. What's caused it. Do you know?
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Dave S
(@sa1tmer) reported
My move to @Plusnet mobile was a bad one, signal strength poor compared to EE who I thought was the same network provider. Also lack of Wi-Fi calling is well hidden in T&C
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𝔃𝓲𝓴𝓸𝓶𝓸 𝔃𝓲𝓶 🐘 🇿🇼🏴🇮🇪
(@zuluzim909) reported
@PaulbernalUK @Plusnet @BTGroup Keep on em, they try to wear you down with time as well as endless bull💩 Tho you know this only too well
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Sam Tennant
(@Samueltennant) reported
@Plusnet Hi! Happy FTTC customer here, but I've seen gfast is availableat our address. I appreciate Plusnet don't offer gfast plans, but it seems mad for me to Leave Plusnet to use the same cables and get gfast with your Parent Company, who DO offer it! Any suggestions?
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Hita Shah
(@ShahHita) reported
@Plusnet worst service ever,been on hold for nearly 2 hours and no response.I am on hold to speak to somebody in business department.Our business broadband was meant to start today and no response from them.Aweful# worst
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Plusnet
(@Plusnet) reported
@Tonylockkeeper Thank you very much, Anthony. I've had a look into this and it appears that the account may now be live. Is the service still not working on your side? Regards, Emily Plusnet Leeds 🌞
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Plusnet
(@Plusnet) reported
@FPL_PANTHER Thanks for getting back to me, to find out what the charges are you need to give the Customer Option Team a call on the above number and they'll be able to run you through the contract details as well as termination charges. - Curtis, Plusnet Sheffield
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melvin knowles
(@tigertubs55) reported
@Plusnet Not very good customer service. Have the question twice now yesterday and today. What is the problem with the network in CM1 2HS area A response would be nice been a customer for several years now expect a better service