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Plusnet

Plusnet Outage Report in Tipton, Sandwell, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Tipton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Tipton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Tipton, England

The most recent Plusnet outage reports came from the following cities: Birmingham, Oldbury, Bilston, West Bromwich, Wolverhampton, Brierley Hill, and Kingswinford.

CityProblem TypeReport Time
Birmingham Internet 5 days ago
Birmingham Internet 5 days ago
Birmingham Internet 7 days ago
Oldbury Internet 9 days ago
Birmingham Wi-fi 11 days ago
Birmingham Internet 16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Tipton, England

Latest outage, problems and issue reports in Tipton and nearby locations:

  • GlynTW
    Glyn Taylor-Williams (@GlynTW) reported from Kidderminster, England

    @Plusnet @plusnethelp still waiting for you to reply so you can fix my broadband.

  • shoddyknight
    Tim K | The Once and Future Skater (@shoddyknight) reported from Birmingham, England

    PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....

  • Mish80s
    Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.

  • Mr_neil_c
    Neil (@Mr_neil_c) reported from Dudley, England

    @virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)

  • foraneasylife
    Richard Baily (@foraneasylife) reported from Birmingham, England

    How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis

  • Coops19891
    Coops (@Coops19891) reported from West Bromwich, England

    Yeah @Plusnet a nationwide Internet outage and not a single word from yourselves in what the issue is or any estimated fix time. That'll do.

  • ZHollowayy
    Z/\K (@ZHollowayy) reported from Wednesfield, England

    @jeremycorbyn But you’re willing to make people lose their jobs at Plusnet Sky Virgin and TalkTalk. Yet alone every ******* phone company that gives a broadband service. There’s no limit to your stupidity is there.

  • Beer_and_Gravy
    Baldy (@Beer_and_Gravy) reported from Dudley, England

    @Plusnet internet is down in DY8. Sort it out please.

  • wendylloyd
    Wendy Lloyd (@wendylloyd) reported from Birmingham, England

    @Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again

  • neilefawcett
    Neil Fawcett (@neilefawcett) reported from Birmingham, England

    @MissJAFleming @Plusnet Mine has been down since morning. They say there is an outage. Looks as if it is widespread.

  • Crayzeegal01
    Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet Why does the broadband ALWAYS fail when your office is about to close?

  • neilefawcett
    Neil Fawcett (@neilefawcett) reported from Birmingham, England

    @HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.

  • kevf12345
    Blahhh (@kevf12345) reported from Dudley, England

    @Plusnet Unless you have been a customer for a longtime then you get ignored

  • OscillateWWFC
    Oscillating Wildly (@OscillateWWFC) reported from Wolverhampton, England

    Plusnet wanted £120 for me to cancel my contract early. Negotiated that down to £0. Jeff, if you're looking for a Director of Football, we can talk. #wwfc

  • leecadallan
    Lee CadwalladerAllan (@leecadallan) reported from Burntwood, England

    Good morning. @plusnethelp @Plusnet I switched to you yesterday and put any drop in internet down to first day setup. However since 6am this morning the internet has gone down and restarted 4 times ... I can't work from home with internet dropping every 20 mins!!

  • AtheneSecure
    Athene Secure (@AtheneSecure) reported from West Bromwich, England

    @VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet

  • b68baggie
    ANDY TPA WBA 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@b68baggie) reported from Birmingham, England

    @Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband

  • Mish80s
    Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !

  • TheKentishBrum
    Richard Doherty (@TheKentishBrum) reported from Birmingham, England

    @Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?

  • Crayzeegal01
    Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Audrey1Marks
    Audrey Marks (@Audrey1Marks) reported

    @mourneshiker @Plusnet Yes I'm still having probs too. Can log in, then after a long wait won't down load properly, so still can't use. C'mon Plus Net !!!!!!

  • endurium
    John O'Connell (@endurium) reported

    @Steve32680144 @johnlewishelp It was getting so bad that I no longer use Plusnet's email and am paying for a well-known alternative and more reliable email service that's rock solid.

  • annie_dunn
    Anne Dunn 💙 (@annie_dunn) reported

    @Plusnet It's down again! I need it to retrieve a password. Same problem? #frustrating

  • StephBirdArt
    Steph Thorpe 💙 (⧖) (@StephBirdArt) reported

    @Plusnet I am using an email client and I can assure you it isn't working properly... Service keeps throwing the same error messages as the last 2 days however now a few emails go through.

  • endurium
    John O'Connell (@endurium) reported

    @Steve32680144 @johnlewishelp It was getting so bad that I no longer use Plusnet's email service and am paying for a well-known alternative more reliable email service. No issues with my broadband connection, just PN's email servers.

  • twwooer
    Sheridan Birtwistle #CovidIsAirborne (@twwooer) reported

    @Plusnet astonishing incompetence managing this issue with mail servers. Remind us, what is it that #Plusnet does: are you a sandwich company or a broadband service provider?

  • engineer_591
    Graham (@engineer_591) reported

    @NickMoyes @Plusnet I still have no email. Still down. I’m a John Lewis Broadband customer via Plusnet. Internet Ok but hardly any mail access since 10th. Terrible situation.

  • angie_pangi
    Angie Pangie (@angie_pangi) reported

    @Plusnet I recently upgraded to fibre at £27 a month then received a bill for £29.27 per month this happened to me the last time I renewed my contract with you as well. I’ve been onto customer service and sorted it but Customers should check their bills, Repeated over charging 😕

  • filipino_chino
    Filipino Chino (@filipino_chino) reported from York, England

    @Plusnet Thanks Tony.. hopefully service status has been updated to show this (not checked but an hour or so ago it was not)

  • LindsCollumbell
    Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported

    @Plusnet The lack of information is appalling. Just 7 updates on your website since 10am on Wed 10th which all basically say the same thing: "We’re working to fix this as quickly as possible". I do appreciate you have been able to retrieve emails sent during the outage. TY for that.