Plusnet outages and service status in Southill, England

Problems in the last 24 hours in Southill, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Southill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Southill, England

The most recent Plusnet outage reports came from the following cities: Bedford, and Stevenage.

City	Problem Type	Report Time
Bedford	Internet	21 days ago
Stevenage	Wi-fi	2 months ago
Stevenage	Internet	2 months ago
Hitchin	Total Blackout	3 months ago
Shefford	E-mail	4 months ago
Stevenage	Internet	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Southill, England

Latest outage, problems and issue reports in Southill and nearby locations:

• 
  Justin Naughton (@JustinNaughton_) reported 38 minutes ago from Stevenage District, England

  Visited my profile but didn't deem it worth your time to contact me @Plusnet Are you doing me proud? A paying customer

• 
  Paul Westlake  (@PaulWestlake) reported 41 minutes ago from Bedford, England

  Looks like PlusNet is down again. Can you confirm @plusnethelp @Plusnet - Modem reboot worked earlier, but not now.

• 
  steve plant (@steveatsilsoe) reported 47 minutes ago from Bedford, England

  @Plusnet I have hung on for 40 mins for customer service. Any other way to contact you

• 
  Rebecca Dawson (@Agri_becca) reported 54 minutes ago from Gamlingay, England

  @JessSloss @Plusnet My year with @Plusnet was the worst. Terrible WiFi, useless customer service. I moved to Sky as soon as possible. I take their £9 and run-they don’t care!

• 
  Paul Westlake  (@PaulWestlake) reported 60 minutes ago from Bedford, England

  Is PlusNet broadband down in Bedford?! @plusnethelp - No connection since 23:15 last night.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah (@WriteMindedPub) reported 4 minutes ago

  Warning to anyone thinking of switching to @EE - I’m switching to @plusnet on the same plan, £30 a month cheaper. Paid my final bill and an £86 exit fee on Friday. They cut me off the next day - six days b4 the switch. Still can’t get an explanation. Terrible service @EE

• 
  Flower Pot (@FlowerP79667758) reported 6 minutes ago

  @Plusnet Day 6 now of no internet. Open-reach dug up the pavement last Wednesday no internet since. We have contacted Open-reach and Plusnet. Told Tuesday is the earliest an engineer can come out. We do everything on line ,banking, health, paying bills etc etc. Communication with family and friends. We have no landline. Through no fault of our own no help from either Open Reach or Plusnet. Our neighbours have not been affected . I am using mobile data but I assume for security reasons I am unable to pay bills via my bank. To be without the internet for so long in this day and age is a serious customer failure and one that should be taken seriously by service providers.

• 
  Jake (@jakehumphrys) reported 11 minutes ago

  @Plusnet @bt_uk It's been reported on PN, BT and EE forums now but there seems to be a regional issue with your GGC cache (specifically affecting some in the North West / Wales and Midlands) When Connecting to rr5---sn-cu-cime7 and others there's a bad initcwnd that lowers speed

• 
  Edward Grefenstette (@egrefen) reported 13 minutes ago

  Pretty disappointed with @Plusnet and @WeAreOpenreach. Engineering visit booked via PlusNet. OpenReach engineer shows up without ringing bell, slaps fibre entry point on some random side of the house, leaves without checking in. PlusNet complaint emails just bounce back. Great.

• 
  Steve 'beyond the bounds of respectability' (@Stever_wales) reported 15 minutes ago

  @Plusnet i am unable to reach you on your number 03301239123 from abroad. all other UK numbers I have called tonight have been fine, so I know its not network issue my side. every one of your social media channels I try to engage with, tells me to call the number. you need to improve your AI BOT responses, or at least get the customers complaint read.

• 
  Rob Shelley (@ITVRobShelley) reported 24 minutes ago

  @Plusnet I'm sorry it took so long - waiting for a call to be answered. I was starting to have 2nd thoughts about whether fate was telling me to sack you off. But as I say - the 2 colleagues of yours who helped me were lovely and got stuff done By the way, your hold music is awful

• 
  Matt Valentine-Chase (@IAmMattVC) reported 29 minutes ago

  @Benleo @virginmedia I had a similar issue with plusnet and open reach, still waiting for the fibre to be fitted. I think it's the beginning of the end for this level of poor service, people have had enough.

• 
  Frog Princess 🐸 (@TheDivineFrog) reported 29 minutes ago

  @SamiC0hen @Plusnet Oh no Sami, that sounds terrible, was there any minimum term on your rental property? And has your work company given you any indication how long you’ll keep your jobs for? My heart goes out to you, what a big worry 😞

• 
  Richard Holliday | Author 🇬🇧 (@rjph_author) reported 29 minutes ago

  @Plusnet Thanks! I've switched email addresses but the verification email still never appeared. I now can't log into my Community account (I'd used same username/pw as my Plusnet customer account for ease) and the password reset email isn't appearing. Most confused!

• 
  Gladimir (@DrGladimir) reported 30 minutes ago

  @JessfromW At least with plusnet you can speak to a nice person in the UK usually, who attempts to help, not some evil 3rd worlder who will say or do literally anything to stop you getting an open reach visit (although I've disappointingly got someone from the subcontinent,in the UK, once).