Plusnet outages and service status in Southill, England

Problems in the last 24 hours in Southill, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Southill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Southill, England

The most recent Plusnet outage reports came from the following cities: Stevenage, and Hitchin.

City	Problem Type	Report Time
Stevenage	Wi-fi	11 days ago
Stevenage	Internet	11 days ago
Hitchin	Total Blackout	2 months ago
Shefford	E-mail	3 months ago
Stevenage	Internet	3 months ago
Henlow	Total Blackout	4 months ago

Community Discussion

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Plusnet Issues Reports Near Southill, England

Latest outage, problems and issue reports in Southill and nearby locations:

• 
  Justin Naughton (@JustinNaughton_) reported 15 minutes ago from Stevenage District, England

  Visited my profile but didn't deem it worth your time to contact me @Plusnet Are you doing me proud? A paying customer

• 
  steve plant (@steveatsilsoe) reported 39 minutes ago from Bedford, England

  @Plusnet I have hung on for 40 mins for customer service. Any other way to contact you

• 
  Rebecca Dawson (@Agri_becca) reported 40 minutes ago from Gamlingay, England

  @JessSloss @Plusnet My year with @Plusnet was the worst. Terrible WiFi, useless customer service. I moved to Sky as soon as possible. I take their £9 and run-they don’t care!

• 
  Paul Westlake  (@PaulWestlake) reported 44 minutes ago from Bedford, England

  Is PlusNet broadband down in Bedford?! @plusnethelp - No connection since 23:15 last night.

• 
  Paul Westlake  (@PaulWestlake) reported 58 minutes ago from Bedford, England

  Looks like PlusNet is down again. Can you confirm @plusnethelp @Plusnet - Modem reboot worked earlier, but not now.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  rosie posie (@rosieon25371922) reported 4 minutes ago

  @Plusnet Let all of X see how transparent Plusnet's facade of good customer service is. Asking me to call a number that does not help me and just gaslights me / lies to me each time is NOT the solution. Plusnet honouring its promises IS. Plusnet cannot be trusted and abuses its clients.

• 
  Alecia 🦄 (@leeshthomasxo) reported 5 minutes ago

  @Plusnet I’ve done that and it’s still not working. How can I call you now when your office is closed?

• 
  John Doe (@grumps1000x) reported 8 minutes ago

  @Plusnet @Plusnet any reason you are replying back to others and ignoring my attempt to get help for my mam?

• 
  Dan (@villanews11) reported 9 minutes ago

  @bt_uk how do I cancel my contract as I dont want to renew due to plusnet doing it cheaper

• 
  Jensen Ambrose (@AmbroseJensen) reported 9 minutes ago

  Seems that Plusnet is having an rare internet outage. I tried changing DNS which means it's not a DNS outage.

• 
  rosie posie (@rosieon25371922) reported 11 minutes ago

  @Plusnet I want my £150 reward. Cough up and stop welching and breaking contract. It is bad faith and appalling behaviour. Sort this out as your team on the phone do not sort this out. They lie and gaslight.

• 
  Richard (@visitandtravel) reported 17 minutes ago

  I just signed up for Starlink - finally gave in, the EE 4G has been broken for 3/4 days - now basically running on candle power - back onto the fallback BT copper broadband @ Plusnet - 3MB connection and costing me £28 a month on a 1 year contract - a lot more for the standard line rental and broadband if I do not take the 1 year contract. So now as I am in Caithness 3 miles away from a telephone exchange I need to pay EE for semi-decent 4G broadband when it works, and BT through Plusnet to have a working telephone for emergencies if 4G fails - as it does. And yet I still have the emails from the Scottish Government from over 8 years ago saying everyone would be on fast fibre connection by 2020 or around that time. I checked with Openreach and they have no intention of laying fibre to the property even though they can get access to a Government grant of over £4,400 to do so. A company, Highland Broadband is busy taking these rural fibre broadband grants and doing their best to get the north of Scotland rural and small towns connected - I am signed up for a 1GB fibre connection - supposed to be getting installed this summer - I just cant wait that long so - yet another expense for a poor pensioner (me) having to pay out for yet another broadband connection with Starlink. As I am in contract to Plusnet (BT), EE I can see if Highland Broadband do deliver the fibre by July - I will have 4 contracted broadband accounts until the contracts run out. If Only the Scottish Government had kept to their promises I would only need to have one connection.

• 
  Mikey Cleave (@MikeyCleave) reported 29 minutes ago

  Absolute shambles from @Plusnet Was told to sign up with them due to good customer service. What a mistake that was. Don't seem to have a clue what they're doing! No dialogue between themselves or Openreach. Meant to be connected from today, but now without WiFi.

• 
  GeeMan (@Greymayce) reported 34 minutes ago

  @tina0402x The trouble is all other providers BT Plusnet etc apart from Virgin use the same cabling, be it copper or fibre it all comes from the exchange. I worked at BT and this was explained by an engineer in the training. Copper is being phased out.

• 
  Dean (@xdean2) reported 35 minutes ago

  @Plusnet looking to change broadband providers from BT but read somewhere that if you try just get routed back to see the expensive option trying to get away from. Can you confirm can swap to plusnet as new customer with new customer pricing from BT?