Plusnet outages and service status in Southill, England

Problems in the last 24 hours in Southill, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Southill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Southill, England

The most recent Plusnet outage reports came from the following cities: Bedford, and Stevenage.

City	Problem Type	Report Time
Bedford	Internet	15 days ago
Stevenage	Wi-fi	2 months ago
Stevenage	Internet	2 months ago
Hitchin	Total Blackout	3 months ago
Shefford	E-mail	4 months ago
Stevenage	Internet	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Southill, England

Latest outage, problems and issue reports in Southill and nearby locations:

• 
  steve plant (@steveatsilsoe) reported 3 minutes ago from Bedford, England

  @Plusnet I have hung on for 40 mins for customer service. Any other way to contact you

• 
  Paul Westlake  (@PaulWestlake) reported 5 minutes ago from Bedford, England

  Is PlusNet broadband down in Bedford?! @plusnethelp - No connection since 23:15 last night.

• 
  Justin Naughton (@JustinNaughton_) reported 16 minutes ago from Stevenage District, England

  Visited my profile but didn't deem it worth your time to contact me @Plusnet Are you doing me proud? A paying customer

• 
  Paul Westlake  (@PaulWestlake) reported 18 minutes ago from Bedford, England

  Looks like PlusNet is down again. Can you confirm @plusnethelp @Plusnet - Modem reboot worked earlier, but not now.

• 
  Rebecca Dawson (@Agri_becca) reported 51 minutes ago from Gamlingay, England

  @JessSloss @Plusnet My year with @Plusnet was the worst. Terrible WiFi, useless customer service. I moved to Sky as soon as possible. I take their £9 and run-they don’t care!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Luke Weston (@lukedashweston) reported 8 minutes ago

  @Plusnet currently into hour 7 of my internet being down. When texting your help number it just keeps giving me an ETA of when it should be fixed which gets pushed further and further back.

• 
  em b (@emb99483795194) reported 8 minutes ago

  @Plusnet we have no had no wifi for two days in the LE10 area. what is going on? everytime we message we get a text that provides differing lengths of how long repairs are going to take. will we get a refund based on the fact we have been two days without sufficient service?

• 
  Clarity Copiers (@ClarityBristol) reported 13 minutes ago

  Anyone else experiencing terrible customer service from Plusnet? I was under the impression that they were one of the better broadband companies but obviously I was wrong having left my 84 year old mother with no connection for almost a week. @Plusnet

• 
  Richard Holliday | Author 🇬🇧 (@rjph_author) reported 14 minutes ago

  @Plusnet Thanks, I will give that a go! Funnily enough, it's little weird and annoying issues with websites not working right which is what I wanted to post about. Are you able to assist at all?

• 
  Anneli Lort (@annelilort) reported 14 minutes ago

  @Plusnet another weekend, another two days of my wifi dropping out constantly. I’ve gone through the help text service, twice now, and still no difference. It’s gone beyond a joke.

• 
  MachLoopWales (@MachLoopWales) reported 15 minutes ago

  @Nolberto099 @ArmchairAdml Not missing the point at all. Well done. It's a common business model to increase charges after the 'new customer' period. There's no loyalty either way, just leave and get the same service from Plusnet/EE (same company as BT) for far less. Takes minutes.

• 
  Craig Jump (@Craig_Jump) reported 16 minutes ago

  How is reporting a line fault for an elderly, vulnerable neighbour a GDPR issue ?, Plusnet refused to take the number and log a fault due to GDPR, I was not asking for any personal info.. just wanted them to log a fault #bonkers #nocommonsense @Plusnet

• 
  Flower Pot (@FlowerP79667758) reported 17 minutes ago

  @WeAreOpenreach day 8 of no internet. The pavement was dug up and our internet connection stopped. Calls to Plusnet who arranged Openreach to come out yesterday to find the fault. Openreach came yesterday and identified there was a break in the wire that was caused when the pavement was dug up. I was informed that Openreach would be out today to dig a smaller hole and fix the break. My husband spoke to Plusnet who said Openreach would update Plusnet on the 13th May. There is clearly a breakdown in communication between Plusnet and Openreach. My expectation is that Openreach will be out today, as promised, and restore our connection to the internet. We are unable to use our laptops or IPads. Even our door bell is out of action. We do everything online and this is just not acceptable. Particularly as the engineer yesterday informed me yesterday that he could not understand why we had been kept waiting for so long as they did not like leaving people off line for very long. This is not acceptable. To add insult to injury Openreach did not inform us the pavement was being dug up and therefore we did not move our car. Our drive was blocked from 9 am to 4 pm.

• 
  AlanJSlater (@AlanJSlater) reported 18 minutes ago

  @Plusnet Hello, sorry to trouble you. No wifi connection to my Mac. Says no network found and I have, of course, tried to connect to correct network. Thanks Alan Slater

• 
  Leon (@LeonDeroe) reported 18 minutes ago

  @Plusnet hi, I’ve just ordered broadband with you - but want the router delivered to a different address as I am not at the new address yet, can you help please?