Plusnet Outage Report in Shoreham-by-Sea, West Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Shoreham-by-Sea, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shoreham-by-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Shoreham-by-Sea, West Sussex, England
The most recent Plusnet outage reports came from the following cities: Littlehampton and Brighton.
| City | Problem Type | Report Time |
|---|---|---|
 Littlehampton |
Internet | |
| Brighton |
Phone | |
| Brighton |
||
| Brighton |
Internet | |
| Brighton |
Phone | |
| Littlehampton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Shoreham-by-Sea, England
Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:
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Ewan crook*
(@EwanCrook) reported
from
Worthing, England
@Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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Jeremy Slegg
(@jeremy_slegg) reported
from
Littlehampton, England
@Plusnet I want to cancel BT Sport on Sky as I no longer have Sky and just keep my BT Sport App please advise how to do this many thanks
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Emma Chaplin
(@MsEmmaChaplin) reported
from
Lewes, England
Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?
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Lee Graham
(@OutaLee) reported
from
Littlehampton, England
Seriously PlusNet... Your customer service is shocking
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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priscilla
(@cinemazietgeist) reported
@Plusnet my phone service has been suspended due to billing problem. Pls contact me asap.
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Miss Anne Thrope
(@MissAnnithrope) reported
@Plusnet Still only receiving a 20Mbps download speed when I pay for 3 times that service. I have run through all the recommended steps to eliminate a problem on my end and the data info on the router shows that it is down to you so please fix it. DM with details sent.
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Gemini,Guy 1 #GeneralElectionNow#
(@6123Madman) reported
@StephenPMurtagh @Plusnet 02 is the worse took me a week to cancel
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Steven Underwood
(@SM_Underwood) reported
@RobL_L Thanks for the suggestion, but @Screwfix .com still not working over @Plusnet after reset. Works fine on 3g.
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🦋Jamie Anne🦋
(@MissJAFleming) reported
@Plusnet my Wi-Fi has gone down it’s was working fine this morning I checked on my cameras around 11:30 working fine i then checked again around 1:30 they weren’t working I got home around 230 and my router is flashing and flashing red. I have tried restarting and turning off
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Nipti Malde
(@nipti1) reported
@Plusnet I've been waiting to be connected to your customer services for 30mins. Is anyone going to answer the phone #CustomerService #customerexperience
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Andrew Ellson
(@andrewellson) reported
@whippletom You are lucky, last time I tried to negotiate with them after they more than doubled my bill, they refused to negotiate. I had to leave but thankfully went to Plusnet which was a third of the price and (so far) are more reliable service.
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Howard Leigh
(@BHSnapper) reported
@maddoodleK8 @jeremyiwhite @whippletom VM did that for me. I said I NEVER watch their TV so I was leaving. I said as a pensioner I couldn’t afford them any more and was moving to Plusnet. Funny they cut my BB only price and it’s not only cheaper but better! So VM 👍
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AwkthenticLad
(@AwkthenticLad) reported
@Plusnet Hi there, I still have 6 months left on my contract, but I will be moving. Unfortunately plusnet won't be available at the new location as I'm moving out of UK. How do I cancel this as plusnet can't support my new location?
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Amelia Chick
(@AmeliaChick4) reported
@plusnet what's your email support please?