Plusnet Outage Report in Shoreham-by-Sea, West Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Shoreham-by-Sea, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shoreham-by-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Shoreham-by-Sea, West Sussex, England
The most recent Plusnet outage reports came from the following cities: Lewes.
| City | Problem Type | Report Time |
|---|---|---|
 Lewes |
Internet | |
| Littlehampton |
Internet | |
| Brighton |
Phone | |
| Brighton |
||
| Brighton |
Internet | |
| Brighton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Shoreham-by-Sea, England
Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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Ewan crook*
(@EwanCrook) reported
from
Worthing, England
@Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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Lee Graham
(@OutaLee) reported
from
Littlehampton, England
Seriously PlusNet... Your customer service is shocking
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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David Buck
(@datascience_fun) reported
@OpenreachHelp I did during the first outage on Thursday a.m, but they couldn't see anything wrong. Then I discovered that locally people on NowTV, Sky, BT, Vodafone, PlusNet and TalkTalk were all complaining of a simultaneous outage - and Openreach is obviously the common denominator. W7 area
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Seumas Ó Scolláin🍒
(@jimscullion) reported
Hey @Plusnet . I like your service and prices, but if you advertise with GB News I'll find another mobile company #DontFundGBNews
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National Lift Tower
(@LiftTower) reported
Anyone trying to call the tower please note our phone line is currently unavailable as @Plusnet managed to break it and we now have to wait almost 2 weeks for them to fix it. Apologies.
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🐣🐥 Sarah 🐣 🐥
(@chickvonpea) reported
from
Meltham, England
@EmilyinYork @Plusnet "we'll do you proud" my arse. Dad had issues with them last year over his internet. Them and BT going back and forth blaming each other.
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DadDaryll 💙
(@ByeTo55Forever) reported
@Plusnet I have two long term mobile phone contracts and am a happy customer who actively recommends you to family and friends. I would hate to have to move to a competitor so please #DontFundGBNews
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Marisa Peek
(@TheOneMarisa) reported
@TalkTalk BT & Plusnet customers had a 2 hour outage from midnight last night, meanwhile it is now almost 24hrs later and I still don’t have internet?!? In the SAME BUILDING. When can I expect to have service restored? #talktalkfail #customerexperience
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scott jordan
(@scottjordan16) reported
@Plusnet @SkintDad So how’s a bit of help with this issue I’ve spoken to open reach and they say I’ve to ask you to escalate what their moron engineer has done and I’m still speaking to open reach. No one wants to help. I’ve been with you 2 days and it’s nothing but a debacle
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Jon
(@RomeoPapa60) reported
@LiftTower @Plusnet Had the worst service from @Plusnet hope there’s no more delays for you 😔
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Biggswb
(@Biggswb) reported
@da_rippaa @bt_uk @virginmedia I was getting 18meg but the speed was fine it was the not working and them wanting endless money to replace the leads they burst open 😖 I know the pain of Virgin Media I left them to go around Sky/TalkTalk/Plusnet and eventually BT who burst the wires 😖
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scott jordan
(@scottjordan16) reported
@Plusnet I’ve literally just done your job. Open reach have been out and fixed the issue after i contacted them my self. You were telling me I had to wait till Tuesday. Shocking absolutely shocking. No one even tried to go that extra mile.