Plusnet

Plusnet Outage Report in Shoreham-by-Sea, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Shoreham-by-Sea, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shoreham-by-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Shoreham-by-Sea, West Sussex, England 03/11/2026 17:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Shoreham-by-Sea, England

Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:

  • OutaLee Lee Graham (@OutaLee) reported from Littlehampton, England

    Seriously PlusNet... Your customer service is shocking

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • marshmalowworld Luisa (@marshmalowworld) reported

    @Plusnet Are there issues in the Bs5 area at the moment? Can’t stream/download anything

  • DanRushton Daniel Rushton (@DanRushton) reported

    @Plusnet Honestly, I'm completely underwhelmed. We stayed with plusnet due to you offering us a fibre package at 60mb downloads, bt engineer has outlined we can't get fibre and we can currently get is 6mb. Today, even that keeps dropping out. Awful.

  • Scorpio_84 JenBear (@Scorpio_84) reported

    @Plusnet Hi Anoush, thank you for your help. Are you able to advise if I will be able to get a refund of the additional cost? Thank you.

  • GaslingSarah Sarah Marsden (@GaslingSarah) reported

    Fair play to @Plusnet, an engineer within 4 days of problem reporting, who was quick, lovely, and voluntarily wore a mask and shoe covers indoors 👌🏻

  • tonertweets Mark Toner (@tonertweets) reported

    @Plusnet I have an oak tree with a couple of branches grazing our phone line. Can you get someone to help with that or do I call BT directly?

  • gazzman5 Gary (@gazzman5) reported

    @Plusnet Hi ME12 has had no mobile phone service today?

  • NamesALpal NamesALpal (@NamesALpal) reported

    Apologies to anyone who was in my stream, my internet cut out (thanks Plusnet) and I’m still trying to get back on now!

  • laynamusic Layna (she/her) (@laynamusic) reported

    @Plusnet are there any broadband issues happening in Leeds atm?

  • Markpettitt5 Mark for Democracy. (@Markpettitt5) reported

    @EE As long as you don't go through plusnet who has disconnected my old network and they still have not sent me the sim card. Was promised it on Tuesday but all bullshit, I can't even use my phone or receive calls. This is one way for you to get a bad name.

  • TerryReynolds Terry Reynolds (@TerryReynolds) reported

    @plusnet why isn’t anyone answering on the 0800 432 0200 support line!