Plusnet Outage Report in Shoreham-by-Sea, West Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Shoreham-by-Sea, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shoreham-by-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Shoreham-by-Sea, West Sussex, England
The most recent Plusnet outage reports came from the following cities: Brighton and Lewes.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Shoreham-by-Sea, England
Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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Lee Graham
(@OutaLee) reported
from
Littlehampton, England
Seriously PlusNet... Your customer service is shocking
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Sewell
(@AndySewell7) reported
@WeAreOpenreach been without internet since the 20th Feb after “upgrading” to fibre, regular internet turned off even though the fibre has a fault, what awful service @Plusnet keep asking for updates yet we still have no idea when we will be back online How am I supposed to work?
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Kate Taylor
(@kateyp123) reported
@Plusnet I've cancelled my mobile account and direct debit, but I've just received an email saying my monthly payment is due. Can you help?
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Amy🌱🇪🇺💙
(@thisisamy_) reported
@artsngrafts it's easy to switch from BT, just plug the router in. BT are a rip off. I work from home and no issues with Plusnet
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Kathy@Cruise Lowdown🛳
(@cruise_lowdown) reported
@plusnet So frustrated with poor customer service. Owed £50 cashback but been unable to claim it. Several tickets raised, promises given, promises broken, tickets closed and still no sign of the refund. We have spent hours on phone waiting for non-existent call-backs. #PlusNet
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Jedi Mallard 🦆🦉🐥🎃👻🕸
(@malwareowl) reported
@Plusnet So you over charged me. Wow. Thanks for kicking off my financial anxiety especially during a cost of living crisis. Really wish I hadn’t bothered to go back to you to renew recently now… Your service seems to be going from bad to worse!
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Booker Dewitt 💔
(@WrecklessGamer) reported
@refuse2exercise Too soon to tell. It will deffo help downloading games. To be fair my Plusnet fibre was solid, I have been with them a loooooong time. But my contract was up and Virgin were the only option here for superfast speeds at a good price, so went for it!
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Andy Davies
(@AndyDavies) reported
@Plusnet Why do I need to call you up to cease service? I didn’t need to call you up to start it!
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Alix Traynor
(@AlixTraynor2) reported
@Plusnet HELP...NO MOBILE CALL CONNECTION IN MY AREA 😮😢😱
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Terry Hindley
(@hindley_terry) reported
@Plusnet Wow! Awful company, dreadful service and you stung us for £40 because we're leaving you and still cut the supply today. WARNING CUSTOMERS!!!! STAY AWAY FROM THIS SHOWER!
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Alix Traynor
(@AlixTraynor2) reported
@Plusnet Rang from another mobile and was told of the issues you were having. A tech advisor gave me useful tips including settings, airplane mode leave it for 2-3 mins then switch off and back on. Worked, brilliant. 🎉👏 Intermittent interruption for a few hours but all good. Many thanks