Plusnet Outage Report in Shoreham-by-Sea, West Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Shoreham-by-Sea, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shoreham-by-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (69%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Shoreham-by-Sea, West Sussex, England
The most recent Plusnet outage reports came from the following cities: Brighton.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Phone | |
| Brighton |
||
| Brighton |
Internet | |
| Brighton |
Phone | |
| Littlehampton |
Phone | |
| Brighton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Shoreham-by-Sea, England
Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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Lee Graham
(@OutaLee) reported
from
Littlehampton, England
Seriously PlusNet... Your customer service is shocking
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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Ewan crook*
(@EwanCrook) reported
from
Worthing, England
@Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Butler
(@TimButlerWorcs) reported
@Plusnet I never did get through - I asked how else I could get in touch and Plusnet told me the only alternative was by letter!
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🐾 🐈⬛ චᆽච Lucky Nigel Cat චᆽච 🐈⬛ 🐾
(@VictorMeldraw) reported
@jo2107 @plusnethelp @Plusnet They are being too vague. (1) can U change Plusnet mobile current plan? (2) how long before Plusnet mobile moves to EE & what prices / will they protect tariffs? Bad PR to close to new customers & not reassure current.
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Steven Burnett
(@StevenBurnett1) reported
@Plusnet Remember the ads about keeping things simple, no nonsense, for the customer. On the same bandwagon as everyone else now. Good deals to start then massively hike up prices mid-contract (something they never used to do). Almost a 15% mid-contract increase this month
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maviczap
(@maviczap) reported
@premnsikka Just got my lasted bill from Plusnet, up from £29 a month, to £41. Service hasn't changed, looks like I'll be switching this week as I'm out of contract.
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Percy The Prinplup 💙 🐀
(@pprinplup2) reported
I've not been paid by either BT or Plusnet to tweet this. I'm just a customer who's sharing their experience.
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jex/kia (2-2) | ⚢🏳️⚧️ |
(@oingopilled) reported
@Stigbinky i have plusnet its such a random choice but it costs like £20 or something like that and it never goes down 🏆
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Matt
(@Matt20945936) reported
@Plusnet I have not received a response to my complaint in months and have today noticed a credit marker on my file
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Ray Moor
(@RayMoor18) reported
Looks like my network provider is being closed down, Plusnet No new customers, no chance to change package BT mobile already merged into EE I believe
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.
(@xnsxo) reported
@Plusnet why is your website just not working? I ordered broadband and I’m trying to track my order but can’t even do that. Could you please help so I can get an update ASAP.
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Plusnet
(@Plusnet) reported
@TonyJohnOShea Hi there @TonyJohnOShea, thanks for letting us know you have a problem with your internet connection dropping. I get how so annoying and frustrating this is for you and want to get it sorted. Could you DM me your plusnet username so I can get it fixed? -Mike.P Sheffield