Plusnet Outage Report in Shoreham-by-Sea, West Sussex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Shoreham-by-Sea, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shoreham-by-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 20: Problems at Plusnet
Plusnet is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (65%)
-
Wi-fi (15%)
-
Total Blackout (11%)
-
E-mail (5%)
-
Phone (3%)
-
TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Shoreham-by-Sea, England
Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:
-
Lee Graham
(@OutaLee) reported
from
Littlehampton, England
Seriously PlusNet... Your customer service is shocking
-
KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
-
Ewan crook*
(@EwanCrook) reported
from
Worthing, England
@Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service
-
The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
-
Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
-
Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
-
KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Colin Weir
(@grumpitcol) reported
@Plusnet Done, my issue ref number is 217432208 if this helps.
-
Brenda Kirkham
(@BKVirtualOffice) reported
@Plusnet why is there no mobile signal AGAIN in my area? As a relatively new customer I am not impressed!
-
andy
(@andy17467869) reported
@Plusnet Your 99% losing me as a customer im disabled and not in good health and I need Internet and treated like this im disgusted
-
Jody Talbot
(@jodytalbot7) reported
@Plusnet Hi my router has flashing broadband and Internet lights, I have done checks on connection to plugs. Please help 😫
-
Scott Lee
(@ScoLee10) reported
@Plusnet Hello. All fixed. BT issue I'm told. Thanks
-
Asad Mustafa
(@SenseiAsad) reported
@Plusnet Any progress on Warrington WA3 outage? It’s been out all afternoon, was told it’s expected to be back up around 7pm?
-
Jody Talbot
(@jodytalbot7) reported
@Plusnet I have a issue with my broadband connection
-
H
(@HarrietMann) reported
@Plusnet My phone keeps kicking me off my WiFi - keeps saying password incorrect but it’s not changed since installed? Connection speed is terrible too
-
andy
(@andy17467869) reported
@dave_killion @Plusnet **** company even worse wi fi
-
Derek N
(@DEL60PLUS) reported
@MartinSLewis @itvMLshow We were paying £40.99pcm Plusnet for BB, line rental and TV. TV svc gone so haggled down to £24.50pcm, Super Fibre BB 75mbs includes Anytime calls on landline. Happy.