Plusnet Outage Report in Shoreham-by-Sea, West Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
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E-mailProblems in the last 24 hours in Shoreham-by-Sea, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shoreham-by-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (1%)
Community Discussion
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Plusnet Issues Reports Near Shoreham-by-Sea, England
Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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Jeremy Slegg
(@jeremy_slegg) reported
from
Littlehampton, England
@Plusnet I want to cancel BT Sport on Sky as I no longer have Sky and just keep my BT Sport App please advise how to do this many thanks
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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Lee Graham
(@OutaLee) reported
from
Littlehampton, England
Seriously PlusNet... Your customer service is shocking
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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Ewan crook*
(@EwanCrook) reported
from
Worthing, England
@Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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Emma Chaplin
(@MsEmmaChaplin) reported
from
Lewes, England
Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Judith
(@Judith17455668) reported
@Plusnet Help ported 2 number on wed at 7pm received notice at 12.50 on Thursday numbers being ported , still not complete d today and cannot make any calls
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Darksider
(@BenMyatt74) reported
@Plusnet The @TNLUK won’t let me login to its website as it is staying my IP is outside UK? This is the same fixed IP I have had for 18 months - who’s got the actual problem preventing my login?
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wilmslow
(@lucywilsdon) reported
@Plusnet are you asking @BTCare to ring your customers to help with router issues…
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Labhaoise Ní Dhornaín
(@louise_dorman) reported
@Plusnet been down for over an hour in Lisburn, NI. Your website also down?
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Flin Ali
(@ali_flin) reported
@Plusnet My internet has been down and I really need my internet for work. I have resetted the router and there was no luck, please can you help me?! 😔
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MAKSAM Photography
(@maksamphoto) reported
@Plusnet my internet has been down for the past 30 mins. Please kindly take a look asap. Postcode affected is E7 / Stratford is where our exchange is.
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MeesMiller
(@MeesMiller) reported
I’m at the end of my tether @Plusnet Our internet connection from you is terrible and gets worse by the day. No amount on turning it on and off helps. What do you suggest?
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TMWReviews Of The Damned
(@TheMadWelshman) reported
****'s sake. My internet may well be fucky for a while. This has been... A fun time. See, apparently, there was a backend error with Plusnet that meant customers renewing within a certain period... Didn't. And showed as pending. So... I called, the problem is apparently being -
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Deborah Smith
(@DeborahSmith26) reported
@Plusnet 24 days without internet, 3 appointments where open Reach didn't turn up and I've asked 9 times for a manager call back. Happy with the service you are providing?
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John Hutchinson
(@johnhutchuk) reported
@Plusnet Really upset that you cancelled my order last week and are now apparently proceeding as if it's still live even though I've signed up with someone else. Now I have to jump through hoops to cancel it - without broadband.