Plusnet

Plusnet Outage Report in Shoreham-by-Sea, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Shoreham-by-Sea, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shoreham-by-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Shoreham-by-Sea, West Sussex, England 12/03/2025 23:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Shoreham-by-Sea, West Sussex, England

The most recent Plusnet outage reports came from the following cities: Brighton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Phone
United KingdomBrighton E-mail
United KingdomBrighton Internet
United KingdomBrighton Phone
United KingdomLittlehampton Phone
United KingdomBrighton TV

Community Discussion

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Plusnet Issues Reports Near Shoreham-by-Sea, England

Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • OutaLee Lee Graham (@OutaLee) reported from Littlehampton, England

    Seriously PlusNet... Your customer service is shocking

  • EwanCrook Ewan crook* (@EwanCrook) reported from Worthing, England

    @Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AllotmentMatt Matt_M 🍓🥕🌻 🚲 (@AllotmentMatt) reported

    @Plusnet My b/b is running at the amazing speed of 0.55mbps. How am I meant to work from home with such a poor service? I've forgotten how many times I've brought this up but still regularly get less than 2 mbps.

  • juliejuliemck Julie McKinnell (@juliejuliemck) reported

    @Plusnet hi please can someone send me the Ombudsman details Absolutely shocking service!!!!!!!!

  • donna_armitage donna armitage (@donna_armitage) reported

    @Plusnet so sick of this crap service - signal been dropping all day on home broadband and it’s defo plus net as having to use my hotspot to use for work and that’s fine

  • MisappMedia Delving Into Indie Dev (@MisappMedia) reported

    @Plusnet Hi Plusnet, I've accessed my acc online but there's no mention of sim card sent or to expect it & its not clear just exactly what my phone number is or will be when you connect me. Its been about a week now & my old Tesco service is cut off. I was pleased to sign up, briefly 😔

  • RichClark808 Richard Clark (@RichClark808) reported

    @Plusnet Shame on you. Terrible customer service yet again. 1 month and counting to move my broadband service. Can only advise people to avoid at all cost.

  • Plusnet Plusnet (@Plusnet) reported

    @danceforabeat Hi Samantha, I'm sorry to hear you're having issues in transferring your services. Are you moving to or from us? -Tony Plusnet Sheffield

  • Phantom_Dead1 Evil Reaper (@Phantom_Dead1) reported

    @Plusnet You seem to having issues with the Internet. I got kicked out of 3 games online and on speed test run, this said it were slow. How can this be whilst I am on fibre connection?

  • alexjb24 Alex 🐝 (@alexjb24) reported

    @Plusnet hi, just want to say how disappointed I am with Plusnet so far. Waited 10 days for installation, then the engineer didn't do the job properly, so another one had to come 3 days later (today). Now the service has been so erratic it's meant I can't work properly. Can I

  • stapes7777 stapes (@stapes7777) reported

    @LewisJB__ Yea it always goes out as well apparently. Have bt at home never found problems but let my mates decide uni wifi and they’ve managed to get plusnet which is worlds worst lol

  • plot130 Donnythebull (@plot130) reported

    @Plusnet Hi we have an engineer booked to come tomorrow to look at our router and I wanted to ask a question about the engineers visit. Can you help with that?