Plusnet

Plusnet Outage Report in Shoreham-by-Sea, West Sussex, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Shoreham-by-Sea, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shoreham-by-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Shoreham-by-Sea, West Sussex, England 02/13/2026 21:05

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Shoreham-by-Sea, England

Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • OutaLee Lee Graham (@OutaLee) reported from Littlehampton, England

    Seriously PlusNet... Your customer service is shocking

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @TamsinSandy Hi Tamsin, I'm very sorry to hear of the poor experience that you've had in regards to the fault. My colleague, Tony, has ownership of your complaint and should be in touch with an update soon. Regards, Emily Plusnet Leeds🌞

  • todd_boyce Todd Boyce (@todd_boyce) reported

    @virginmedia Anyone have any suggestions of an alternative to this terrible company? Anyone tried Plusnet Broadband?

  • MetalGearHazumu Pepper Roo (Hazumu) (@MetalGearHazumu) reported

    Why does Plusnet always slow down my speed at 5pm every single day to a crawl so you can't do anything. Not even watch a 12 minute YouTube video at 360p and it probably won't even do 144p. Browsing takes a year to load anything. Seriously, why are they so bad just at 5pm?

  • halimmatin Halim Matin (@halimmatin) reported

    @asda_mobile anyone having problems after the migration to Vodafone checkout plusnet (EE). They're doing a 10gb and unlimited everything. 30day rolling. Just text PAC to 2732 to take your number with you.

  • JKav87 Jordan Kavanagh (@JKav87) reported

    Super rich for PlusNet to keep hitting me with retargeting ads when a) I’ve been Googling why my internet speed is slow and b) I’m already a customer

  • Sjd_22 Sarah Jayne Davies (@Sjd_22) reported from Liskeard, England

    Dear @martinstanford I just listened to the advice about routers. I use @Plusnet who are great. I never use a pre configured route supplied by an ISP and only use @DrayTekUK routers. I frequently check it for firmware updates & only allow my list of MAC addresses #JerseyBread

  • MorrighanCorbel Morrighan Corbel (@MorrighanCorbel) reported

    @BronteSchiltz We're with Plusnet and we've had very few issues! When our internet speed went down because of line issues they sent a repairman out as soon as they could and he was brilliant and even gave us a heads up that fibre was going to be in our area really soon. Highly recommend.

  • EE EE (@EE) reported

    @tracebicyturner Hiya Tracy, we wouldn't want you to have any issues with your texts. I'd love to help. Can I just confirm if you're on Plusnet or EE, please? -Monika

  • zeroblueSTC zeroblue (@zeroblueSTC) reported

    @plusnethelp @Plusnet is there currently an outage at SE16 4QD? Can’t connect.

  • CaraCarey20 CaraCarey (@CaraCarey20) reported

    Has anyone else been having connectivity issues with @Plusnet? I can’t seem to find out how to report this with @plusnethelp.