Plusnet

Plusnet Outage Report in Shoreham-by-Sea, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Shoreham-by-Sea, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shoreham-by-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Shoreham-by-Sea, West Sussex, England 02/12/2026 12:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Shoreham-by-Sea, England

Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • EwanCrook Ewan crook* (@EwanCrook) reported from Worthing, England

    @Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service

  • OutaLee Lee Graham (@OutaLee) reported from Littlehampton, England

    Seriously PlusNet... Your customer service is shocking

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @gfaz81 Hi Gill! Sorry to see that this has happened again, I know it's frustrating when the same issue keeps occurring. Are you able to reset your router for me and see if that fixes things for you? - Curtis, Plusnet Sheffield

  • vy_psy Dr. Vy (@vy_psy) reported

    @Plusnet 20min on the phone listening to **** music

  • empKellark1 Kellark (@empKellark1) reported

    @Plusnet I've been trying to get in contact since yesterday morning about my direct debit issue. And I've still received no response.

  • StegTheDinosaur Steg T Dinosaur 🇺🇦 (@StegTheDinosaur) reported

    @Plusnet any idea when the poor 4G signal and lack of internet is going to be sorted in the TN12 area?

  • SamCarr85243145 Sam Carr (@SamCarr85243145) reported

    @TalkTV I was with talk talk phone and broadband disgusting service many complaints etc Moved to Plusnet have to say there customer service is fantastic been with them now 4 years.

  • MrWhiteford Scott Whiteford (@MrWhiteford) reported

    @Psymonkee @Plusnet It's partly why I stay with BT even though they are the most expensive. Never have an issue with connection.

  • GlintMedia Glint Media (@GlintMedia) reported

    @Plusnet "Great value broadband, award-winning customer service, for just £22.99 a month?" So far, too good to be true 🙄 - have sent a DM

  • Skeir_73 skeir (@Skeir_73) reported

    @Plusnet Thanks. Thats exactly what i wanted and was told this wasn't possible which annoyed me as I am a loyal customer with 3x sim only deals with u and my fibre broadband, and I wanted 2 of the 3 sim only deals added to this and was told that would not be possible.

  • littlerich27 richie lennon (@littlerich27) reported

    @Plusnet you really are the worst internet provider. As of tomorrow I'm cancelling my service with you. Awful awful awful. 0/10

  • speedboy327 Brian Smith (@speedboy327) reported

    @Plusnet Pathetic customer service sent DM Thursday still no reply to my question incredible 😡