Plusnet Outage Report in Shoreham-by-Sea, West Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Shoreham-by-Sea, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shoreham-by-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Shoreham-by-Sea, West Sussex, England
The most recent Plusnet outage reports came from the following cities: Brighton and Lewes.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Shoreham-by-Sea, England
Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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Emma Chaplin
(@MsEmmaChaplin) reported
from
Lewes, England
Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?
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Lee Graham
(@OutaLee) reported
from
Littlehampton, England
Seriously PlusNet... Your customer service is shocking
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Ewan crook*
(@EwanCrook) reported
from
Worthing, England
@Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service
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Jeremy Slegg
(@jeremy_slegg) reported
from
Littlehampton, England
@Plusnet I want to cancel BT Sport on Sky as I no longer have Sky and just keep my BT Sport App please advise how to do this many thanks
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Maid in Cornwall
(@maidincornwall8) reported
@plusnet our broadband has been down since about 1pm (it’s now half 10), TR3 postcode, is it being looked into please?
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Surf Uk
(@SurfUk) reported
Got some new broadband from @Plusnet which went live today but I’m still getting no internet from the router? Called the support line but only open Monday to Friday till 8pm and 5pm on Saturday? #notawardwiningsupport #nointernetsurfing #plusnetletdown
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Steve Hurst
(@SteveHurstUK) reported
@JOEaRKay @clairevedwards @Plusnet No internet since yesterday in Woodley. #Vodafone #bt what is the problem????
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Bex 🏳️🌈🇬🇧
(@SuperRegalNerd) reported
@Plusnet hey I’m trying to call your customer service number 0800 432 0200 to renew my broadband but it’s saying that the number isn’t recognised and it’s the only number on your website
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Kate Ashley
(@KateAsh75) reported
@Plusnet I have just signed up to your mobile service - smooth switch experience 🤩 Can you tell me when I can expect to receive the prepaid Mastercard that was part of the deal? Thanks
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Andrew Duncan
(@Acelister) reported
I'm not saying that I'm having issues with my internet, but it's gone down twice whilst trying to get to the "Report A Problem" page on the PlusNet site.
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Johnny Wildheart
(@chromeandsilver) reported
@Plusnet hello woke this morning to find WiFi connected but not working BT234AT. Is there an outage?
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Chris Witkowski
(@The_Skills) reported
@WeAreOpenreach Where can we get specific location updates? My broadband provider (plusnet) informed me its an Open Reach issue but there's no specific location service status on your website. Could you help please?
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Kath Frodsham 💙
(@kathf19) reported
@Plusnet no broadband this morning in TA11 , is this an outage due to storms ?
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Saul Hudson
(@YamahaMusicians) reported
@SkyHelpTeam Ok, but how can it be "local" when the fibre for all providers here goes into the same box, which I can see from my window. None of the other people around here on Vodafone, Plusnet, BT, TalkTalk has their internet down. Why just Sky?