Plusnet Outage Report in Shoreham-by-Sea, West Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Shoreham-by-Sea, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shoreham-by-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Shoreham-by-Sea, West Sussex, England
The most recent Plusnet outage reports came from the following cities: Brighton.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Phone | |
| Brighton |
||
| Brighton |
Internet | |
| Brighton |
Phone | |
| Littlehampton |
Phone | |
| Brighton |
TV |
Community Discussion
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Plusnet Issues Reports Near Shoreham-by-Sea, England
Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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Lee Graham
(@OutaLee) reported
from
Littlehampton, England
Seriously PlusNet... Your customer service is shocking
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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Ewan crook*
(@EwanCrook) reported
from
Worthing, England
@Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Vi
(@VincePansegrouw) reported
i'm livid @Plusnet @plusnethelp i have never in my life been kept so in the dark about an ongoing issue in this fashion. sunday 11:00AM we were informed there was a major service outage, and it's been like pulling teeth to get any information about this. AVOID.
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Brighteyes
(@Holdstk) reported
For @Plusnet Fleur in Customer Services not only has the tech know how, which is a given, but is patience & curticy personified when dealing with a technophobe.
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codemonkey
(@codemon18429317) reported
@Plusnet Just had a really poor customer support experience from you Plusnet. Disappointed with this, as you take pride in providing first class support.
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@RockPaperWater
(@hjames2018) reported
@Plusnet why has my fixed rate contract accelerated in price? I make 1 phone call a day tops and don't stream film or tv, nor game. Yet my monthly bill is going upwards every month, now way over double the renewed contract price. You didn't reply to my message on your help site.
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Simon Templar the 55th Parallel
(@Simon_Templar0) reported
@Plusnet don’t ever use Plusnet, their WiFi signal is non existent, they don’t fix fault, they don’t return calls and when you do leave early because they won’t fix the fault, or return calls, they threaten debt collection for early cancellation fees. Avoid at all cost.
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cypkeo1
(@cypkeo1) reported
@Plusnet is there anyone who can actually help please? We should have been activated with fibre broadband yesterday our phone line and broadband still not activated. Called up this morning they tell me this wont be sorted till 2nd Feb. I thought plusnet Were award winning
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stevewhiteraven ☮️🕊️🌳🌹
(@stevewhiteraven) reported
@VodafoneUK Not waiting for anything, after a month of lies i told you .ot to stuff your contract where the sun don't shine asked Plusnet and they got the job done on the dates they said within 2 weeks, i wish to gods i had never heard of @VodafoneUK the stress and anxiety you caused me
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Vi
(@VincePansegrouw) reported
shocking @Plusnet @plusnethelp have had their online chat services OFF for as long as I have been keeping track, at least the last week. their twitter help is slow and uninformative. have ignored my DMs for 3 days we are kept in the dark about our broadband outage for 6 days. bad
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Craig ⚛︎ Marston
(@CraigMarston) reported
@Cazy_L @Plusnet If their service is crap, then no matter what it says in their terms and conditions or contract; cancel. 👍🏻
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Daniel Craft
(@DanielCraft94) reported
@EchoesEm @bt_uk @Plusnet Wish i could say them same, i placed an order 120+ days ago with BT and all they have managed to do is leave me with no service from a takeover to themselfs, useless