Plusnet Outage Report in Shoreham-by-Sea, West Sussex, England

Problems in the last 24 hours in Shoreham-by-Sea, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shoreham-by-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (8%)
• Total Blackout (8%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Shoreham-by-Sea, England

The most recent Plusnet outage reports came from the following cities: Brighton.

City	Problem Type	Report Time
Brighton	Internet	16 days ago
Littlehampton	Internet	4 months ago
Brighton	Phone	4 months ago
Brighton	E-mail	8 months ago
Brighton	Internet	8 months ago
Brighton	Phone	1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Shoreham-by-Sea, England

Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:

• 
  Greg Short (@gregpaulshort) reported 19 minutes ago from Haywards Heath, England

  @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

• 
  Lee Graham (@OutaLee) reported 22 minutes ago from Littlehampton, England

  Seriously PlusNet... Your customer service is shocking

• 
  KarenAms (@KarenAms) reported 25 minutes ago from Brighton and Hove, England

  Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

• 
  KarenAms (@KarenAms) reported 34 minutes ago from Brighton and Hove, England

  Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

• 
  Ewan crook* (@EwanCrook) reported 34 minutes ago from Worthing, England

  @Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service

• 
  The Physio Rooms (@ThePhysioRooms) reported 60 minutes ago from Brighton and Hove, England

  @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Muswell Hill Mum (@crouchendmum1) reported 2 minutes ago

  @Plusnet just set up and broadband v. Slow trying to get help have to text but can’t remember home number can anyone help ?

• 
  luis sierra (@tisoy52) reported 4 minutes ago

  @JayWarden @Plusnet Message @TimmsHon now to fix your account immediately

• 
  Brad (@merkinmartyr) reported 6 minutes ago

  @Plusnet having terrible problems with internet, cutting out randomly for a few minutes at a time. Now back on a blue light and devices not connecting. Fed up of having to login to router, change channels etc. This isn't on!!

• 
  Maple Delight (@mapledelight69) reported 8 minutes ago

  @Plusnet Was £12.49 when I joined. Its £22.89 now. My wages haven't gone up that much :( ...and the service has got sooo much worse.

• 
  Craig Mackay (@mackaycs) reported 12 minutes ago

  @Plusnet Hello, could I cancel btsport please?

• 
  😎Keith Harris😎 (@klharris30) reported 12 minutes ago

  @bt_uk I have taken the BT Sport app with Plusnet. I got the page saying you have setup my BTID, and an activation email. I click on activate now but it says allow at least 5 minutes before doing so and also ‘there is a technical issue’. I don’t have the ID and I can’t activate.

• 
  🐯🐯🐯 (@IndyGraps1984) reported 14 minutes ago

  @Plusnet how do you cancel your contract with yourselves please? Cannot find the easiest way of terminating it?

• 
  Jennifer Williams (@JenWilliamsMEN) reported 16 minutes ago

  Ah, plusnet, with your decision to go down in the middle of the local elections you are really spoiling me

• 
  Sofia Macedo Gomes (@sofiamaced0) reported 22 minutes ago

  @Plusnet, I'm immensely disappointed with your overall service. I'm a new client, with no internet speed as promised, advised by your team to buy a private router (only works by cable), and just now a member of costumer service denied to provide his details/ended the call on me

• 
  Elle May (@ElleMay44) reported 24 minutes ago

  @Plusnet Thank you for organising the refund. It wasn't made clear that we would be left without a service for a few weeks. I even spoke about the new router arriving before moving in and was told its often there waiting.