Plusnet Outage Report in Shoreham-by-Sea, West Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Shoreham-by-Sea, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shoreham-by-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Shoreham-by-Sea, West Sussex, England
The most recent Plusnet outage reports came from the following cities: Littlehampton.
| City | Problem Type | Report Time |
|---|---|---|
 Littlehampton |
Internet | |
| Brighton |
Phone | |
| Brighton |
||
| Brighton |
Internet | |
| Brighton |
Phone | |
| Littlehampton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Shoreham-by-Sea, England
Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:
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Jeremy Slegg
(@jeremy_slegg) reported
from
Littlehampton, England
@Plusnet I want to cancel BT Sport on Sky as I no longer have Sky and just keep my BT Sport App please advise how to do this many thanks
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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Ewan crook*
(@EwanCrook) reported
from
Worthing, England
@Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service
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Emma Chaplin
(@MsEmmaChaplin) reported
from
Lewes, England
Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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Lee Graham
(@OutaLee) reported
from
Littlehampton, England
Seriously PlusNet... Your customer service is shocking
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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jim
(@jim07165581) reported
@KathrynYeates @Plusnet There's been absolutely lots of reports of faults all day but these useless muppets never do anything, I would switch asap if I was you these are absolutely terrible to deal with, just take a look at trust pilot reviews, scandalous this company
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jim
(@jim07165581) reported
@EleanorMary11 @Plusnet @plusnethelp Worst provider Ever!
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Edward Lui
(@edwardlui) reported
@Plusnet I’ve called in to cancel my broadband and have to pay up to certain number of weeks granted. But then I’ve got an email to say you’re taking another full months due on 7th April?! Then again on the 27th for my billing date? What the hell you charging me more? Cancel!!
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✨🌙 Getti 🌙✨Rugged and Awkward Giant
(@Assagetti) reported
Plusnet continues to be the worst internet provider I encounter, like, consistently. PN social media team I don’t need a reply I’m just venting
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Simona McKenzie #BbB
(@signoramac) reported
@Plusnet Today in day 4 of no coverage for mobile network in our area with poor updates and no idea when the fault will be dealt with. Please contact @EE as you use their network to ensure you are informed of the issue and can contact your customers. Thank you
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Rachael Parkman
(@RachaelParkman) reported
@TimMart23440433 @Plusnet We have a brand new router, bought yesterdsy. They’ve said it’s a problem with @OpenreachHelp external fault, so not our issue.
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Steve
(@Blackout_19) reported
@Plusnet 4 days after my phone and broadband was supposed to switch over, and I was told the issue was with Openreach, I have now been disconnected by my current provider and you have no Sunday support. I signed with you for the good service. I've yet to have any... Help?
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TwinkleToesHS
(@TwinkleToesHS) reported
@plusnethelp or when plusnet and myself jointly terminated to join bt within the 14 days of service start and was still billed?
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troovus
(@troovus) reported
@ChampagneDosser @Bliadhnaichean Plusnet is not bad. Used to be with BT and they were awful
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Rachael Parkman
(@RachaelParkman) reported
Husband on phone to @plusnethelp . He’s said ‘we don’t have a telephone’ at least 5 times. Same convo as yesterday, still no further in solving. We don’t even know what the problem is and @Plusnet can’t seem to identify either. Absolutely hopeless.