Plusnet Outage Report in Shoreham-by-Sea, West Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
Problems in the last 24 hours in Shoreham-by-Sea, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shoreham-by-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- Internet (68%)
- Wi-fi (15%)
- E-mail (8%)
- Total Blackout (7%)
- TV (1%)
- Phone (1%)
Live Outage Map Near Shoreham-by-Sea, England
The most recent Plusnet outage reports came from the following cities: Brighton.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton
|
Internet | 20 days ago |
|
Littlehampton
|
Internet | 4 months ago |
|
Brighton
|
Phone | 4 months ago |
|
Brighton
|
8 months ago | |
|
Brighton
|
Internet | 8 months ago |
|
Brighton
|
Phone | 1 year ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Shoreham-by-Sea, England
Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:
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KarenAms (@KarenAms) reported from Brighton and Hove, EnglandDear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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KarenAms (@KarenAms) reported from Brighton and Hove, EnglandDear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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Greg Short (@gregpaulshort) reported from Haywards Heath, England@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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Ewan crook* (@EwanCrook) reported from Worthing, England@Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service
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Lee Graham (@OutaLee) reported from Littlehampton, EnglandSeriously PlusNet... Your customer service is shocking
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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BrattyJennyDragon (@JennyBratty) reported@samatlounge @virginmedia Plusnet is exactly the same. Anything to stop you moving your money, except giving the service you want.
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Plusnet (@Plusnet) reported@EddieRobson Hi Eddie, I'm really sorry to hear you're having trouble loading up Youtube. Is this happening on multiple devices and does the same thing occur when using another internet connection, like mobile data? -Tony Plusnet Sheffield
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AL (@systematicdata) reported@Robdunk @YouTube Hi mate. Just to let you know I discovered the problem. If you are with BT or plusnet apparently they added YouTube to their parental controls setting. Turned parental controls off and YouTube all working again.
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ⓈⓉⒺⓋⒺ Ⓖ (@i_am_softlad) reported@EddieRobson @Plusnet I'm with @Plusnet and I've just accessed YouTube with no issues at all. I'm in SE London for what it's worth.
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Anoninja (@Anoninja7) reported@Plusnet is there a problem with Plusnet/BT DNS? YouTube on certain devices isn’t accessible on your standard DNS servers (which unbelievably aren’t configurable on your hub)…
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Philip Ashcroft (@FRH411TBMWR807) reportedCan anyone explain why #shellenergybroadband never answer the phone? Their chat area is as bad for customer support. In fact after losing two hours of my life hanging on because "they value my custom" it's been quicker to change supplier to #plusnet
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Dr Francis Young (@DrFrancisYoung) reported@Plusnet wondering if you can help - YouTube suddenly stopped working yesterday across all our browsers and 4 different devices, so I'm thinking it may be something to do with the router? Thanks.
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Rene Millman (@ReneMillman) reportedHaving such trouble porting some mobile number over @Plusnet, some number work but no service, others seem to be stuck in limbo. Can’t even dial these without hitting voicemail or getting number unavailable. Very poor service so far.
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Kes Grant 💙🇺🇦 (@revkes) reported@Plusnet I’m tweeting out of complete frustration. I have been overcharged by you for months and months and months. I’ve spoken to several managers and it’s still not resolved. Maybe being this public will help?
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Ian Anderson Gray (@iagdotme) reported@Plusnet Thanks! I'd like to test the network first. Do I have to sign up for a contract to get a SIM? Can I just try for 30 days?