Plusnet Outage Report in Shoreham-by-Sea, West Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
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E-mailProblems in the last 24 hours in Shoreham-by-Sea, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shoreham-by-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
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Plusnet Issues Reports Near Shoreham-by-Sea, England
Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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Lee Graham
(@OutaLee) reported
from
Littlehampton, England
Seriously PlusNet... Your customer service is shocking
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Nikos Coulson
(@nikoscoulson) reported
@Plusnet Absolutely shocking fault resolution service! Issue escalated and it’s gone nowhere and you aren’t listening to what the probable issue is. Instead you’re keeping me hanging on for over 24 hours with no contact or solution time. #rubbish #badservice
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Leonard Van-Arendsen
(@holisticslen) reported
@Plusnet I am a customer with you and I can no longer live on my own I am moving in with family. But Plusnet is saying I have to pay over one hundred pounds to end my contract. I don’t have the money I am 70 years of age. Can you please me. My family have their own provider
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Amy Duffield
(@tamikonatsu) reported
@Plusnet Only thing I can't do is check phone as I've never had a landline phone due to no need for it. Router has always been plugged into the master socket (it's only around 5ft from master socket to my PC).
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Plusnet
(@Plusnet) reported
@tamikonatsu Thank you for confirming that. As that's the case, it's unlikely that the fault lies with your internal wiring or equipment. Please let me know if you continue to have connection problems as we can arrange another engineer visit if so. Regards, Emily Plusnet Leeds 🌞
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Plusnet
(@Plusnet) reported
@Amanda_1979Xx Hi Amanda, thanks for getting in touch and I'm sorry you're having issues with your connection. From testing your line, while we're showing no external faults; I can see a high number of disconnections over the past few days. -Tony Plusnet Sheffield
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Gary Vince
(@garyvince1981) reported
@Plusnet Hi, it was slow across the board but it rectified itself at about 10am.
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Nick
(@NickF_14) reported
@LukeVernon @EE Plusnet Sim only runs on EE network and is far far cheaper. Give them a look
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Plusnet
(@Plusnet) reported
@garyvince1981 Thank you for confirming that, Gary. I'm sorry for any inconvenience that this caused and am glad to hear that the speed has now picked up. Please let me know if you have any further problems or if there's anything else that you'd like to discuss. Regards, Emily Plusnet Leeds 🌞
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A742321
(@HarbourAdam) reported
I used to think @Plusnet were the best customer service provider ever…. On how thing change. Account details online are wrong, tec support don’t know the basics. You can’t raise a fault from your account or even access a exist fault. And nobody answers the phone .
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Gary Vince
(@garyvince1981) reported
@Plusnet Hi, it was slow across the board but it rectified itself at about 10am.