Plusnet

Plusnet Outage Report in Shoreham-by-Sea, West Sussex, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Shoreham-by-Sea, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shoreham-by-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Shoreham-by-Sea, West Sussex, England 12/05/2025 22:30

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Shoreham-by-Sea, West Sussex, England

The most recent Plusnet outage reports came from the following cities: Brighton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Phone
United KingdomBrighton E-mail
United KingdomBrighton Internet
United KingdomBrighton Phone
United KingdomLittlehampton Phone
United KingdomBrighton TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Shoreham-by-Sea, England

Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • EwanCrook Ewan crook* (@EwanCrook) reported from Worthing, England

    @Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service

  • OutaLee Lee Graham (@OutaLee) reported from Littlehampton, England

    Seriously PlusNet... Your customer service is shocking

  • MsEmmaChaplin Emma Chaplin (@MsEmmaChaplin) reported from Lewes, England

    Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?

  • jeremy_slegg Jeremy Slegg (@jeremy_slegg) reported from Littlehampton, England

    @Plusnet I want to cancel BT Sport on Sky as I no longer have Sky and just keep my BT Sport App please advise how to do this many thanks

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • XFlonix Flonix (@XFlonix) reported

    @JL03MOO @garethadams @Plusnet To the cabinet, yes, not to the customer! Don’t tell me, your mobile phone has fibre internet too because the mast basestation has a fibre backhaul!

  • adywhitwell ady (@adywhitwell) reported

    @Plusnet hi wonder if you can help. I used to have plusnet broadband and no telephone as I use plusnet mobile for that. Transfered to bt fttp and they removed the phone line when putting in fibre but you are still charging me line rental even though I have no line

  • chlomay92 Chloë Jones (@chlomay92) reported

    @Plusnet cut my broadband off but never even sent me a single bill and I haven't been notified of any issues with my direct debit. Poor service. This needs to be fixed so I can work!

  • BenyT83 T-Bone (@BenyT83) reported

    @virginmedia Can anyone on here explain why the service I'm getting running 2 laptops & a couple of Alexas with Virgin 100mb package is worse than when I was with Plusnet getting 20mb? I thought 100mb on fibre would have been an upgrade.... Apparently not & I need to change my package?! 🙄

  • Matt37670 Matt L (@Matt37670) reported

    @Plusnet what’s up with your website? Trying to look at a new broadband contract as our current one is coming to an end but it’s just throwing errors at me

  • thenoblesteed Stephen Agius ステフェン (@thenoblesteed) reported

    Hi @Plusnet Having broadband issues nearly every night for the last month. Keeps cutting out, for up to an hour sometime, shouldn’t be happening this much. Please sort this out.

  • JL03MOO Richard James (@JL03MOO) reported

    @garethadams @XFlonix @Plusnet Good to see an angry, misinformed warrior get brought down to earth by some simple googling. Thanks

  • Plusnet Plusnet (@Plusnet) reported

    @AnIndividualist Hi there Craig, I'm really sorry about the issue signing up with us, we're not aware of any problems with the website but if you'd like to give us a call on 0800 432 0200 we should be able to sign up the account for you on our side instead if you like. - Adam - Plusnet Sheffield

  • StrugglingMamma The Struggling Mum (@StrugglingMamma) reported

    @ThreeUKSupport I’ve been a customer with three for over 10 years and this has never happened. Been on this contract for 2 years. Done nothing different. So the problem is at your end. I do not appreciate being lied to or blamed. Done worry, I switched to @Plusnet this morning.

  • Undercovered_UK Undercovered (@Undercovered_UK) reported

    @Plusnet @plusnethelp heading into the 4th week with restricted phone service. No real answer from tweets, phone calls or emails. I think it’s time to move on. Sorry to all our customers who maybe trying to call.