Plusnet Outage Report in Shoreham-by-Sea, West Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Shoreham-by-Sea, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shoreham-by-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (1%)
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TV (%)
Live Outage Map Near Shoreham-by-Sea, West Sussex, England
The most recent Plusnet outage reports came from the following cities: Brighton.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Phone | |
| Brighton |
||
| Brighton |
Internet | |
| Brighton |
Phone | |
| Littlehampton |
Phone | |
| Brighton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Shoreham-by-Sea, England
Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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Lee Graham
(@OutaLee) reported
from
Littlehampton, England
Seriously PlusNet... Your customer service is shocking
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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Ewan crook*
(@EwanCrook) reported
from
Worthing, England
@Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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P
(@EUPDfeelslike) reported
Urgh my internet has been down for almost 24 hours and keep randomly losing 4G, sort it out! @Plusnet
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⭐️Laura
(@lauraCmaguire) reported
@Plusnet shocking customer service, unable to reset password via phone and website, what am I supposed to do. I’ve been advised to email but your call handler told me that the wait time for a response is very slow. I want to cancel my contract as it’s up for renewal in July.
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Nick Watkins
(@nickjwatkins) reported
@plusnet New customer. Created password from emailed link for My Account, but cannot login. Says "Something’s gone wrong, have another go".
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Craig A. Wilson
(@theLastWilson) reported
Poor experience switching to @Plusnet. Old sim has been deactivated, new sim is active.... great, 1 problem, it's not been delivered yet!!
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Bruce Rodger
(@bruce_rodger) reported
@andersoi Changeover Day has arrived. Openreach supposed to be here between 8am and 1pm. Plusnet service still running...
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Wilf Voss
(@WhoIsWilf) reported
@Plusnet ...and again the connection drops. Its like this so much. I appreciate you will blame Openreach but as a longstanding customer I expect service.
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P
(@EUPDfeelslike) reported
@Plusnet any update on the outage in RG22? Internet and phone been down for over 24 hours now..
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Jason
(@seonemesis) reported
@Plusnet 20 minutes on hold. Finally get through and when CS puts me on hold I get cut off. Now i cant speak to anybody due to "High call numbers". In 10yrs as a customer ive never had a reason to complain. But tbh honest this is crap service.
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Jason
(@seonemesis) reported
@Plusnet The CS guy emailed me. Apparently his system went down, that cut him off. It doesnt excuse the boring "we're expereicneing high call volumes" nonsesne. Every corp now uses this excuse for not hiring enough staff. Plusnet have always been head & shoulders above the rest. Now same?
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peter ross
(@peter_ross15) reported
@Plusnet what is going on eith your network, no signal, unable to make calls, message saying not on network, in watford Herts area