Plusnet

Plusnet Outage Report in Shoreham-by-Sea, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Shoreham-by-Sea, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shoreham-by-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Shoreham-by-Sea, West Sussex, England 01/28/2026 20:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Shoreham-by-Sea, West Sussex, England

The most recent Plusnet outage reports came from the following cities: Littlehampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLittlehampton Internet
United KingdomBrighton Phone
United KingdomBrighton E-mail
United KingdomBrighton Internet
United KingdomBrighton Phone
United KingdomLittlehampton Phone

Community Discussion

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Plusnet Issues Reports Near Shoreham-by-Sea, England

Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • EwanCrook Ewan crook* (@EwanCrook) reported from Worthing, England

    @Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service

  • OutaLee Lee Graham (@OutaLee) reported from Littlehampton, England

    Seriously PlusNet... Your customer service is shocking

  • jeremy_slegg Jeremy Slegg (@jeremy_slegg) reported from Littlehampton, England

    @Plusnet I want to cancel BT Sport on Sky as I no longer have Sky and just keep my BT Sport App please advise how to do this many thanks

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • foley_siobhan Siobhán Foley (@foley_siobhan) reported

    @Plusnet @OpenreachHelp DAY 58 WITHOUT BROADBAND!Are you sending someone out to connect my broadband today or am I going to have to wait another three weeks for your award winning customer service?I should have gone live 6 weeks ago today #WhenWillSiobhsnGetBroadbandPlusnet

  • PhoebeWyburd Phoebe (@PhoebeWyburd) reported

    @Plusnet is there a problem with broadband atm? We’ve lost our internet connection in our home

  • pureshtuyots Shtuyot (@pureshtuyots) reported

    @Plusnet I'm trying to cancel my contract within 14 days, does this option exist online?

  • 1TD Tom Davies (@1TD) reported

    Always haggle the customer service rep on the phone when renewing a contract. Took me 20 seconds for Plusnet to offer £28.99 a month, down to £25.99 and finally £24.99 a month for 18 months. Cheeky buggers.

  • paul67davis ItinerantsRus (@paul67davis) reported

    The customer support @Plusnet may be friendly, but is technically inept. You sold me a package knowing there were going to be issues with the PAC transfer. I'm left in limbo with a sim that won't function and if I leave you can't give me a PAC code so I will lose my number,

  • LMRM304 LMRM (@LMRM304) reported

    @Plusnet I’ve been on hold for 1 hour !!! Wow your award winning customer support must be very busy …..any chance of someone answering the phone before 8pm

  • Michael67963044 Michael Atkinson (@Michael67963044) reported

    @Plusnet hey is there a service problem in Newcastle I have lost connection and am needing my data today

  • KateAshtonButl1 Kate Ashton-Butler (@KateAshtonButl1) reported

    @Plusnet is there anyone there today? I have sent you so many messages and have had nothing back. I need an update as to what is happening with my service please

  • Ftumch3 John 🖤🤍NUFC🖤🤍 (@Ftumch3) reported

    @Plusnet my internet is down (has been for at least 20 mins since I got home). Router working (have tried a reset already) but red light 3rd from left. In CT11 9 area. Also was going to renew contract tonight but website not letting me log in despite correct details

  • Joannejosiejojo Josie Jo Jo (@Joannejosiejojo) reported

    @Plusnet Hi, is your website down? I've been attempting to access it all day and to no avail.