Plusnet

Plusnet Outage Report in Shoreham-by-Sea, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Shoreham-by-Sea, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shoreham-by-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Shoreham-by-Sea, West Sussex, England 12/10/2025 18:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Shoreham-by-Sea, West Sussex, England

The most recent Plusnet outage reports came from the following cities: Littlehampton and Brighton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLittlehampton Internet
United KingdomBrighton Phone
United KingdomBrighton E-mail
United KingdomBrighton Internet
United KingdomBrighton Phone
United KingdomLittlehampton Phone

Community Discussion

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Plusnet Issues Reports Near Shoreham-by-Sea, England

Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • OutaLee Lee Graham (@OutaLee) reported from Littlehampton, England

    Seriously PlusNet... Your customer service is shocking

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • EwanCrook Ewan crook* (@EwanCrook) reported from Worthing, England

    @Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • S_C_P_10 Sonia (@S_C_P_10) reported

    @OpenreachHelp My elderly parents have been without a phone line for 2weeks now. @plusnet inform me you are aware of the issue. Mobile signal is very weak in the area. Being without a phone to contact people in an emergency is a huge worry at this time.

  • no_offenc halloween name (@no_offenc) reported

    @Plusnet hi I'm having trouble connecting my router to you! Had been using a fritzbox absolutely fine til about an hour ago then everything dropped out and now I can't reconnect on that router or my spare either. All help appreciated!

  • sabele26 sabele (@sabele26) reported

    @R_McCormack I thought same as I was on hold to Plusnet this afternoon. Heard every other damn Xmas song

  • CarolTh32793663 Mrs T (NOT that one!) (@CarolTh32793663) reported

    @Plusnet is there a widespread fault in Barton upon Humber? My broadband keeps cutting out, is low strength when it comes back, and the phone line is crackly. Haven't been told the phone's not working, but I'm not using that all the time.

  • carbon3coin1 carbon3coin (@carbon3coin1) reported

    @Plusnet It seems i have been charged £10.20 for early termination when i was out of contract i will not be paying and i will not be a returning customer been with plusnet on/off for years.

  • HartCopsey Katie Hart-Copsey (@HartCopsey) reported

    @Plusnet Is your server down because today our internet is constantly dropping out! It’s bad most days when the box slightly gets a knock!! But today is worse !!

  • tdavies1001 Thomas Davies (@tdavies1001) reported

    @Plusnet how quickly could you get broadband to a property? @bt_uk have let us down.

  • pamsterturk Piggypamster (@pamsterturk) reported

    @Plusnet disgusted with your service. Was told today my router is broken but I need to agree to a new contract before you will send me a new one (take a minimum of 4 days) So at least a week without the Internet for someone disabled and mostly housebound

  • andyfoster33 Andy Foster (@andyfoster33) reported

    @Plusnet who do I contact to make a complaint? I cancelled 2 months ago and am still being charged! I email and I just get a response saying I’m unable to contact plusnet through email.

  • Plusnet Plusnet (@Plusnet) reported

    @RBRbBartley Hi Richard, I'm sorry that your broadband is faulty and for the inconvenience that this is causing. Our suppliers are currently investigating the problem and our faults team will contact you once we have an update. Regards, Emily Plusnet Leeds 🌞