Plusnet

Plusnet Outage Report in Shoreham-by-Sea, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Shoreham-by-Sea, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shoreham-by-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Shoreham-by-Sea, West Sussex, England 03/24/2026 22:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shoreham-by-Sea, West Sussex, England

The most recent Plusnet outage reports came from the following cities: Brighton and Lewes.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Internet
United KingdomLewes Internet
United KingdomLittlehampton Internet
United KingdomBrighton Phone
United KingdomBrighton E-mail
United KingdomBrighton Internet

Community Discussion

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Plusnet Issues Reports Near Shoreham-by-Sea, England

Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • MsEmmaChaplin Emma Chaplin (@MsEmmaChaplin) reported from Lewes, England

    Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?

  • OutaLee Lee Graham (@OutaLee) reported from Littlehampton, England

    Seriously PlusNet... Your customer service is shocking

  • EwanCrook Ewan crook* (@EwanCrook) reported from Worthing, England

    @Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service

  • jeremy_slegg Jeremy Slegg (@jeremy_slegg) reported from Littlehampton, England

    @Plusnet I want to cancel BT Sport on Sky as I no longer have Sky and just keep my BT Sport App please advise how to do this many thanks

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • maidincornwall8 Maid in Cornwall (@maidincornwall8) reported

    @plusnet our broadband has been down since about 1pm (it’s now half 10), TR3 postcode, is it being looked into please?

  • SurfUk Surf Uk (@SurfUk) reported

    Got some new broadband from @Plusnet which went live today but I’m still getting no internet from the router? Called the support line but only open Monday to Friday till 8pm and 5pm on Saturday? #notawardwiningsupport #nointernetsurfing #plusnetletdown

  • SteveHurstUK Steve Hurst (@SteveHurstUK) reported

    @JOEaRKay @clairevedwards @Plusnet No internet since yesterday in Woodley. #Vodafone #bt what is the problem????

  • SuperRegalNerd Bex 🏳️‍🌈🇬🇧 (@SuperRegalNerd) reported

    @Plusnet hey I’m trying to call your customer service number 0800 432 0200 to renew my broadband but it’s saying that the number isn’t recognised and it’s the only number on your website

  • KateAsh75 Kate Ashley (@KateAsh75) reported

    @Plusnet I have just signed up to your mobile service - smooth switch experience 🤩 Can you tell me when I can expect to receive the prepaid Mastercard that was part of the deal? Thanks

  • Acelister Andrew Duncan (@Acelister) reported

    I'm not saying that I'm having issues with my internet, but it's gone down twice whilst trying to get to the "Report A Problem" page on the PlusNet site.

  • chromeandsilver Johnny Wildheart (@chromeandsilver) reported

    @Plusnet hello woke this morning to find WiFi connected but not working BT234AT. Is there an outage?

  • The_Skills Chris Witkowski (@The_Skills) reported

    @WeAreOpenreach Where can we get specific location updates? My broadband provider (plusnet) informed me its an Open Reach issue but there's no specific location service status on your website. Could you help please?

  • kathf19 Kath Frodsham 💙 (@kathf19) reported

    @Plusnet no broadband this morning in TA11 , is this an outage due to storms ?

  • YamahaMusicians Saul Hudson (@YamahaMusicians) reported

    @SkyHelpTeam Ok, but how can it be "local" when the fibre for all providers here goes into the same box, which I can see from my window. None of the other people around here on Vodafone, Plusnet, BT, TalkTalk has their internet down. Why just Sky?