Plusnet Outage Report in Shoreham-by-Sea, West Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Shoreham-by-Sea, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shoreham-by-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Shoreham-by-Sea, West Sussex, England
The most recent Plusnet outage reports came from the following cities: Brighton and Lewes.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Shoreham-by-Sea, England
Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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Lee Graham
(@OutaLee) reported
from
Littlehampton, England
Seriously PlusNet... Your customer service is shocking
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Ewan crook*
(@EwanCrook) reported
from
Worthing, England
@Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Wendy KL Martini 🌈🇬🇧
(@bluesbarbers) reported
@Plusnet @plusnethelp worse customer service still!! Switch to fibre & they admitted forgetting to post modem but cut off my broadband no internet for a week & I need it for my job!! have to wait another week Still won’t send one out next day say I have to buy one elsewhere FFS
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Flora Sweeting
(@floragh) reported
@comicrelief trying to text car to 81155 but it’s not delivering? With @Plusnet is there an issue either end?
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V I S H A L
(@kingheart81) reported
@Plusnet @plusnethelp Got real issues connecting to internet (home broadband) since last 1 week in DA11 area? Any issues that has not been rectified yet?
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Derby fan John
(@John__________G) reported
@plusnethelp for the past 7 months since taking up your broadband I have had really poor wifi from you that isn’t fit for purpose and getting worse. I’ve upgraded my contract, had an engineer out and bought myself a wifi booster to no avail. #Plusnet #Wifi #poorservice
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Rupert wilson
(@Oxfordite) reported
@TheLilSquidge @TalkTalk @Plusnet I hear you, though if you look at my recent tweets/replies, you will see the cost of poor customer service, unreliable broadband, and, even, the breaking of regulations and inability to escalate problems caused by some number of customer account errors.. 1/2
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C Ashbey
(@cashbey) reported
@Plusnet @plusnethelp FYI before you send a stupid reply, my laptop is in the same room as the office and I'm connected over ethernet not wifi! Also computer support is my profession so I actually qualified to know what I am doing 🙄
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Rob in Stowmarket, UK. 🎸🥁 ⛽️🏍⚡️🚙
(@RobBS25936512) reported
@plusnethelp I refer to my last question no. 211592826 as I am still having major problems with my PlusNet Internet connection. It has degraded even further and is now extremely sporadic. This being the first time it has been active for over 20 hours - I am still paying, so HELP!
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Gabrielle Kawani
(@GabrielleKawani) reported
@Plusnet @plusnethelp i need help, i have been trying to get in touch for 3 days and no one comes back to me, i have problems on the mobile internet and i use it for work. please if you can help me
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Anon Amos
(@Myop90208356) reported
@Plusnet *******, what planet you on? I’d have to earn £4.5k per month to achieve that.
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Jeska
(@jeskaowen) reported
@turkishtabs @Plusnet @WeAreOpenreach they have left my 81 year old mum without internet for months refuse to send a engineer and instead expect her to deal with their broken tech, bloody disgraceful service