Plusnet

Plusnet Outage Report in Shoreham-by-Sea, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Shoreham-by-Sea, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shoreham-by-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Shoreham-by-Sea, West Sussex, England 02/02/2026 22:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Shoreham-by-Sea, West Sussex, England

The most recent Plusnet outage reports came from the following cities: Littlehampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLittlehampton Internet
United KingdomBrighton Phone
United KingdomBrighton E-mail
United KingdomBrighton Internet
United KingdomBrighton Phone
United KingdomLittlehampton Phone

Community Discussion

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Plusnet Issues Reports Near Shoreham-by-Sea, England

Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • jeremy_slegg Jeremy Slegg (@jeremy_slegg) reported from Littlehampton, England

    @Plusnet I want to cancel BT Sport on Sky as I no longer have Sky and just keep my BT Sport App please advise how to do this many thanks

  • EwanCrook Ewan crook* (@EwanCrook) reported from Worthing, England

    @Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • OutaLee Lee Graham (@OutaLee) reported from Littlehampton, England

    Seriously PlusNet... Your customer service is shocking

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AdrDwn101 Not A Number 🇬🇧 🇺🇦 (@AdrDwn101) reported

    @Plusnet Hi, I can't send or receive txts anymore, I just get the message "Can't send message with plusnet - error 0" How do I fix this please?

  • BobMallett Bob Mallett (@BobMallett) reported

    @Plusnet Trying to cancel a broadband account but the phone system does not recognise the. Umber so just hangs up. Can you help please. Also, why have you been charging my mother for fibre when you have not been providing that service?

  • WhenDawnEnds Robyn, Not Mariah Carey or Cariah Marey (@WhenDawnEnds) reported

    @Sniff122N while you're at it can you get Plusnet to support IPV6

  • siomhaithmhic Irene M (@siomhaithmhic) reported

    @Plusnet is the network down? Both my husband's phone and mine showing as having a signal but can't make any calls.

  • deebee_now Daisy B (@deebee_now) reported

    @Plusnet you’d loose a customer of 3 years rather than offer a reasonable bolt on charge (1st time needed) or change date of a new plan? You don’t need customers in this economic climate? Sure my business will be welcomed elsewhere. Nose/face comes to mind.

  • cml_smith Charlotte Smith (@cml_smith) reported

    @WelshGasDoc @EE My PlusNet is also not working, which I believe is on the EE network

  • MrSirStefan Stefan (@MrSirStefan) reported

    @Plusnet Hi, i’m having issues with my broadband cutting off every day just now, it ranges from being down for a couple of minutes to several hours at a time, this is very annoying while trying to work from home :( Please can someone look in to this for me

  • AnsterLass Gillian Robertson 💙 (@AnsterLass) reported

    @siomhaithmhic @Plusnet I have the same problem. I can use the Internet but can't make or receive calls.

  • MrSirStefan Stefan (@MrSirStefan) reported

    @Plusnet Hi, i’m having issues with my broadband cutting off every day just now, it ranges from being down for a couple of minutes to several hours at a time, this is very annoying while trying to work from home :( Please can someone look in to this for me

  • AlisonclaireH Alison Hetherington (@AlisonclaireH) reported

    @Plusnet why do I keep getting text messages saying I’m up my smart cap when my phone has the data switched off? Please help