Plusnet

Plusnet Outage Report in Shoreham-by-Sea, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Shoreham-by-Sea, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shoreham-by-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Shoreham-by-Sea, West Sussex, England 11/27/2025 19:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Shoreham-by-Sea, West Sussex, England

The most recent Plusnet outage reports came from the following cities: Brighton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Phone
United KingdomBrighton E-mail
United KingdomBrighton Internet
United KingdomBrighton Phone
United KingdomLittlehampton Phone
United KingdomBrighton TV

Community Discussion

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Plusnet Issues Reports Near Shoreham-by-Sea, England

Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • OutaLee Lee Graham (@OutaLee) reported from Littlehampton, England

    Seriously PlusNet... Your customer service is shocking

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @SoundyPirkko Hi there. Some customers are having problems logging in their email and we’re working quickly to resolve the issue. Plusnet broadband, mobile services are not affected and we’re sorry for the inconvenience caused. Chris - Leeds.

  • OneWorldCyclin1 One World Cycling (@OneWorldCyclin1) reported

    @Plusnet now no updates either on your service status update. What is going on?

  • snazpizaz snaz pizaz (@snazpizaz) reported

    @Plusnet - Hi - any ETA on resolving the email down situation - is it likely to last till the end of the day or even tomorrow to resolve ? Appreciate honest projection - Cheers sp

  • mungerville craig branson (@mungerville) reported

    @Plusnet @snazpizaz Not good enough! Peoples livelihoods depend on the email and in my case my website. What is the issue?

  • Plusnet Plusnet (@Plusnet) reported

    @HowardJEvans Hi Howard, I'm sorry that our email service is still down and for any inconvenience that this has caused. We don't have any updates but the team are working to fix this as soon as they can. Regards, Emily Plusnet Leeds 🌞

  • mrgdaniels123a graham daniels (@mrgdaniels123a) reported

    @Plusnet Can we have an update, it's an hour overdue on the website now. What's the ETA to fix?

  • kennethrutter6 kenneth rutter (@kennethrutter6) reported

    @Plusnet my land line phone does not have a dial tone and my cordless will not make a call and has static on the line yor mobile help line cuts me off after i have eventually made.a connection to a customer adviser ken rutter

  • PaulPaul482 Paul (@PaulPaul482) reported

    my plusnet email is down

  • mungerville craig branson (@mungerville) reported

    @HelloFromMarcus @Plusnet Same here, day is a write off. For a company owned by BT you would have thought communication wouldn’t be a problem #plusnet #bt

  • donnasemmens Donna (@donnasemmens) reported

    Apologies if anyone has emailed me in the last 15 hours @Plusnet appears incapable of fixing the problem which is hitting customers far and wide. #poor #verypoor #rubbish