Plusnet

Plusnet Outage Report in Shoreham-by-Sea, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Shoreham-by-Sea, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shoreham-by-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Shoreham-by-Sea, West Sussex, England 03/12/2026 06:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Shoreham-by-Sea, England

Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:

  • OutaLee Lee Graham (@OutaLee) reported from Littlehampton, England

    Seriously PlusNet... Your customer service is shocking

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • theyorkshirejo jodie laura is becoming a werewolf awoooooo (@theyorkshirejo) reported

    @Plusnet hi do you know if you’re having any issues? My router has been flashing orange for about an hour now. Tried restarting the router/unplugging etc. but no help

  • gavinwallace30 Gavin Wallace (@gavinwallace30) reported

    Any problems with coverage in the EH55 are @Plusnet

  • jane_bolt Jane (@jane_bolt) reported

    @bt_uk apparently you're holding up my broadband connection that I ordered with plusnet on 20th April. Still no progress can you help?

  • theyorkshirejo jodie laura is becoming a werewolf awoooooo (@theyorkshirejo) reported

    @plusnet of course no one replies. My internet has been down for FOUR HOURS now

  • jacquep Pascal Jacquemain 🇫🇷in🇬🇧 #BloodyMigrant (@jacquep) reported

    @Plusnet when looking at your mobile network terms and conditions, I see plenty of references to 2016. We're in 2022. Questions: if I take a rolling contract, will I have access to WiFi calling? Is there access to 5G? Are you reintroducing EU roaming charges?

  • doddytyke Doddy (@doddytyke) reported from Penistone, England

    @Plusnet 2 new sim cards ordered. Only one received today and the changeover is due to happen tomorrow therefore could be a full day without any service. Why only 1 received when ordered both the same time??

  • bickypeg Peggy Breckin 🇸🇾 🇵🇸 (@bickypeg) reported

    Worst internet provider guys? We've endured a few but @Plusnet beats the lot.Can't imagine why OH chose them again having lost internet/phone for weeks in Feb 2020 floods when BT box was affected.Service in new home has been appalling. Made homeworking impossible. And it's dear.

  • ellewavey Lil E 🇫🇷 (@ellewavey) reported

    @Plusnet my parents have had a total blackout no internet, mobile or landline. Live in Basingstoke. What is the status?

  • craftycrusader Monique (@craftycrusader) reported

    I've spent the last twenty minutes on the @Plusnet website trying to buy a SIM-only contract and it just doesn't work. Perhaps this is a sign not to join this network.

  • nickjwatkins Nick Watkins (@nickjwatkins) reported

    @Plusnet No, brand new customer. First time registration. Tried the forgot password link, also fails. Says nothing matches.