Plusnet Outage Report in Shoreham-by-Sea, West Sussex, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Shoreham-by-Sea, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shoreham-by-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (67%)
-
Wi-fi (15%)
-
E-mail (8%)
-
Total Blackout (8%)
-
Phone (1%)
-
TV (1%)
Live Outage Map Near Shoreham-by-Sea, West Sussex, England
The most recent Plusnet outage reports came from the following cities: Brighton and Lewes.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Internet | |
| Lewes |
Internet | |
| Littlehampton |
Internet | |
| Brighton |
Phone | |
| Brighton |
||
| Brighton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Shoreham-by-Sea, England
Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:
-
KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
-
Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
-
Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
-
Jeremy Slegg
(@jeremy_slegg) reported
from
Littlehampton, England
@Plusnet I want to cancel BT Sport on Sky as I no longer have Sky and just keep my BT Sport App please advise how to do this many thanks
-
The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
-
KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
-
Emma Chaplin
(@MsEmmaChaplin) reported
from
Lewes, England
Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?
-
Lee Graham
(@OutaLee) reported
from
Littlehampton, England
Seriously PlusNet... Your customer service is shocking
-
Ewan crook*
(@EwanCrook) reported
from
Worthing, England
@Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Cormac Kennedy
(@mauteek) reported
@Plusnet are you having broadband issues today? Can't get to your service status page to check?
-
Trevor Wilson
(@trevormwilson) reported
@VickyGrut @virginmedia I did manage it a couple of years ago when we switched to Plusnet (much better IMO). I had to get fairly foreful and tell them it was my right to cancel.
-
Pip
(@pipmadeley) reported
Said he'll try to chase it up but it might be end of next week before they're fixed. He was confident fibre port is likely to be the root cause of my issues. Meanwhile had a chat with James at Plusnet yesterday, another nice guy, genuinely eager to help. Maybe by next weekend...?
-
Signature Bathrooms
(@sigbathscot) reported
@Plusnet why are you refusing to cancel my account when I have changed suppliers? Why is your agent stonewalling? You are not owed any money.
-
Brendon Rogers
(@brendon_rogers) reported
@Plusnet upgraded from std fibre to FTTP today. You’ve disconnected the old service before the new one is working. Terrible service.
-
Kev Adams
(@KevinAdams) reported
@Plusnet how can I contact Plusnet about an account set up problem? I can't DM this account and the website only shows phone numbers as far as I can tell? I'm hard of hearing and unable to make voice calls.
-
Caryanne
(@Grumpcake) reported
@Plusnet hello, started a correspondence via DM yesterday, concerning our problematic Internet and last I heard from one of your team was last night. I guess shift ended. Can someone tell me when someone will be able to fix problem.
-
Steve
(@MonkeyTennis14) reported
@Plusnet been on one bar or No Service now for the past four days. Can’t find any way of getting in touch with you apart from Twitter or calling - do you know when the service will be back up. Also loads of people on my road using EE also have no service.
-
Simon Weekes
(@SimonWeekes) reported
@Plusnet Hi, Having trouble getting in touch on the phone. Can you help me close my account?
-
Michael de Groot
(@stayingaliveuk) reported
@RobertHanna_eth @giffgaff for mobile and @Plusnet for internet. GiffGaff are not increasing prices for the whole year and use O2 network, regrettably Plusnet have recently.