Plusnet Outage Report in Shoreham-by-Sea, West Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Shoreham-by-Sea, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shoreham-by-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Shoreham-by-Sea, England
Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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Lee Graham
(@OutaLee) reported
from
Littlehampton, England
Seriously PlusNet... Your customer service is shocking
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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Ewan crook*
(@EwanCrook) reported
from
Worthing, England
@Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Beverley Lamont
(@BeverleyGarvie) reported
@Plusnet hi our internet has been down for over an hour now, is there an issue in the EH22 area? Thanks
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Plusnet
(@Plusnet) reported
@chrislaaa Hey Chris! I hope you're good :) We don't support short codes at the moment on Plusnet Mobile. I'm so sorry for any inconvenience this causes. Is there anything else I can help you with? Thanks Helen - Leeds
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Plusnet
(@Plusnet) reported
@trevg64 I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.
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saraj
(@sara_nash80) reported
@Plusnet No sign of open reach - this is an absolute disgrace. They should never have disconnected the service until such time that they were actually able to carry out the work. My mum is paying for a service that she cannot use!!
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Chris
(@Chris4man) reported
@Plusnet It's not the router/internet that's the problem. It's the mobile signal that's the problem.
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Chris
(@chrislaaa) reported
@Plusnet Hi, Im trying to enter a radio competition however the message wont send. Is there a way of unblocking this on this network?
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Jwcsg
(@jwcsglol) reported
@Plusnet our internet is down and my 3 kids are crying. thanks for ruining Christmas
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Parrot Man
(@oasis2378) reported
@XxChantoixX @Plusnet mine is down too 😩
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saraj
(@sara_nash80) reported
@Plusnet The new phone line is being installed now. Please can you cancel the call divert immediately before you close for Christmas. Thanks
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Kate 'WitchQueen of Fangmar' Lorimer
(@WhatKateDoes) reported
Merry Xmas @Plusnet - I left your in Nov for the land of milk, honey, and FTTP - but am still receiving billing emails (albeit for £0) - and when I login to website it tells me my account is closing down and I can't change anything. Can I cancel the billing emails? They worry me!