Plusnet

Plusnet Outage Report in Shoreham-by-Sea, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Shoreham-by-Sea, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shoreham-by-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Shoreham-by-Sea, West Sussex, England 11/28/2025 07:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Shoreham-by-Sea, West Sussex, England

The most recent Plusnet outage reports came from the following cities: Brighton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Phone
United KingdomBrighton E-mail
United KingdomBrighton Internet
United KingdomBrighton Phone
United KingdomLittlehampton Phone
United KingdomBrighton TV

Community Discussion

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Plusnet Issues Reports Near Shoreham-by-Sea, England

Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:

  • OutaLee Lee Graham (@OutaLee) reported from Littlehampton, England

    Seriously PlusNet... Your customer service is shocking

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • thatjamesboy thatjamesboy. (@thatjamesboy) reported

    @Plusnet with your 100mb+ fibre would we be able to use a 3rd party modem router? Or can we access the DNS settings on your own routers as standard? (Not currently a plusnet customer)

  • StormingNormal David Nash 🇺🇦 (@StormingNormal) reported

    @pipmadeley @Plusnet Does your telephone go through your router? If so, is there a dial tone during this outage. I’m guessing there isn’t if you do have a phone hooked up. (Interested for myself here)

  • scott161 ⚒ Sir IronLion ⚒ (@scott161) reported

    @pipmadeley @Plusnet BT came round twice to the house and pointed the finger at internal wiring. Finally traced it to a line fault at the box down the road. I’m sure they would have tried to blame that on me too.

  • tho78450 Tanya Ho (@tho78450) reported

    @Plusnet Showing your "compassionate side" won't work, when Plusnet's customer service (so called) is so poor. Why bother to reply to an aggrieved customer saying, "please DM me" without the link? Disingenuous or what??

  • RepaintMbrough CommunityRepaintMbrough (@RepaintMbrough) reported

    @Plusnet We have not used our phone line or broadband since leaving our unit in July. Our new storage premises do not have any phone line connection so can you advise how much you will charge me to cancel the agreement

  • nox1182 David Champion (@nox1182) reported

    @Plusnet Why have you failed to report the fact my landline is not working (the phone line over the road has snapped) to BT Open reach ? One of there sub contractors came to my property and informed me the fault was only raised on 7/2/2023 even tho I reported on 23/12/2022 ?

  • sensembuts sensembuts (@sensembuts) reported

    @Plusnet unable to send email from my webmail madasafish account. Receiving emails ok, just problems sending. Can you help?

  • pipmadeley Pip (@pipmadeley) reported

    @MrMatRead @Plusnet Gonna give Plusnet their chance to investigate but yeah, a few people now have said moving supplier solved their similar issue.

  • adjwilson Alex Wilson (@adjwilson) reported

    @Plusnet Hello. Last year we were promised a Hub2 by one of your operators but it never arrived. Could I please follow-up on this? Thanks

  • thedodomicropub The Dodo Micropub (@thedodomicropub) reported

    @GreenGoddessPub @Plusnet I know they’re ending their business service soon across the board but this is an utter piss take! 😡👎