Plusnet Outage Report in Shoreham-by-Sea, West Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
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E-mailProblems in the last 24 hours in Shoreham-by-Sea, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shoreham-by-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Community Discussion
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Plusnet Issues Reports Near Shoreham-by-Sea, England
Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:
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Lee Graham
(@OutaLee) reported
from
Littlehampton, England
Seriously PlusNet... Your customer service is shocking
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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steve james
(@stevejames777) reported
@Plusnet need help, fibre line drops sigmnal all of the time with multiple users. Looks like your router is dreadful at load sharing. Will buying a better router fix this?
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Kirsty Yanik
(@KirstyYanik) reported
@Plusnet I keep getting texts advising that my broadband installation has been delayed. It asks me to call a number or check the help section of your website. Your website has no order-specific help info and I'm now on hold - again - for 30+ minutes just trying to get through.
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andrei 😈
(@drei_3000) reported
@Plusnet My internet has been down all day, even though everything appears normal on the admin? Any news on fixing this please
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Hollinwood #AxeGreenTax
(@Langworthy_47) reported
@plusnethelp It is now nine months since I transferred my phone number from @Plusnet to another supplier but you keep sending me messages that you will be taking a monthly amount for my non-existent service. It is annoying.
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Plusnet
(@Plusnet) reported
@matwatkinson Hi there Mat, I'm sorry to see this it may just be that you were in an area with no mobile signal at the time. Please get back to us on a DM with your mobile number though if that's still a problem and we'll be able to help out. - Adam - Plusnet Sheffield
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Tracey Ace
(@tikiriot) reported
@Plusnet can you help me find out my landline number? I don’t use a landline phone & can’t find the number anywhere. Have looked through account, tried chatbot & community already
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Shepherd Illustration
(@shepherd_ink) reported
@Plusnet @padrageous We've changed to your services today and cannot access the internet or get through on phone lines? Is your service still out?
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Rob Jones
(@jonesrob) reported
@Plusnet Fixed now. Customer relations would be helped enormously if the company could push out a media notification when there is a major disruption to service. Not saying anything/not responding is unhelpful. These incidents are not forgotten when renewal time comes.
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Helen Loomes
(@HelenLLoomes) reported
@Plusnet I would like to cancel my new contract with Plusnet as it is impossible to communicate with you. Please phone me. You have my phone number. Helen Loomes
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aristy zorbas
(@AristyZ) reported
@Plusnet Can someone please contact me and tell me why you have made a charge to my account, when while on 2 calls to your support teams, no one mentioned there would be a charge?? Pretty poor service. A