Plusnet Outage Report in Shoreham-by-Sea, West Sussex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Shoreham-by-Sea, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shoreham-by-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at Plusnet
Plusnet is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (69%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Shoreham-by-Sea, England
Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:
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Emma Chaplin
(@MsEmmaChaplin) reported
from
Lewes, England
Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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Jeremy Slegg
(@jeremy_slegg) reported
from
Littlehampton, England
@Plusnet I want to cancel BT Sport on Sky as I no longer have Sky and just keep my BT Sport App please advise how to do this many thanks
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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Lee Graham
(@OutaLee) reported
from
Littlehampton, England
Seriously PlusNet... Your customer service is shocking
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Ewan crook*
(@EwanCrook) reported
from
Worthing, England
@Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@litwardle Hi Lee, thanks for getting in touch. The fault raised is still showing to be worked on, so we can only advise to expect further issues until this has been resolved. -Tony Plusnet Sheffield
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Charles Potts
(@Charles77947801) reported
@Plusnet I have moved house and get broadband with the house so I wish to cancel my account please.
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Séan
(@Seeeann) reported
When @Plusnet goes down for for over 24h, comes back for a bit and then goes down for 12+ hours and counting with DSL issues both times..
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Mr Miran Pankhania
(@SteelCity_ENT) reported
@NoseySurgeon I was with PlusNet but with two of us needing to video call, the bandwidth during peak pandemic was getting sapped by the whole area. Cable with a **** provider was the only reasonable option.
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Dr Crashmatt 🏳️🌈🏳️⚧️
(@crashmatt) reported
.@Plusnet I'm a new customer - broadband router didn't want to play initially, quick call to very helpful people @plusnethelp sorted it. Impressed by the service so far, thanks!
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Plusnet
(@Plusnet) reported
@wolfblood81 have been without service. Regards, Emily Plusnet Leeds 🌞
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FreYule
(@Bolt_451) reported
Still no WiFi. After promising lots of solutions would work. Plusnet admit they don't know what is happening and are sending out an engineer but not until next Tuesday For **** sake
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50bob.org
(@beltanefire) reported
@plusnethelp Why is it my landline is constantly saying certain numbers not recognised when I have called them many times before Also I can call them trouble free on my Mobile also from Plusnet
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James Dimsdale
(@DimsdaleJames) reported
plusnet fibre down for 1.5 days
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Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
Diabolical service by @Plusnet & @BT. Error by @BT disconnected our broadband on 22nd Dec. Only connection since been via our mobile data #Hotspot. *Their* error lost our fibre slot at the exchange and only ADSL now available. Still waiting to be connected, 13 days later #Fuming