Plusnet Outage Report in Shoreham-by-Sea, West Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
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E-mailProblems in the last 24 hours in Shoreham-by-Sea, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shoreham-by-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Community Discussion
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Plusnet Issues Reports Near Shoreham-by-Sea, England
Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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Lee Graham
(@OutaLee) reported
from
Littlehampton, England
Seriously PlusNet... Your customer service is shocking
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Ewan crook*
(@EwanCrook) reported
from
Worthing, England
@Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Amber
(@Red_Amber) reported
@Plusnet @we_are_biscuit @BiConUK I hope you do fix it - I'm a customer of yours and I'm pretty angry this has happened.
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swadhinata trust
(@SwadhinataTrust) reported
Are there any @plusnet broadband problems in London E1 area at the moment?
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Pat1doughty
(@pat1doughty) reported
@Plusnet Perhaps you could use your spare time to help Plusnet Mobile, moved my daughters phone to them, they sent me another customers SIM, cut off her phone, sent her on her first holiday since 1st Lockdown, 120 mile drive , 2 young children, no phone! That’ll do Plusnet…..Really
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ᔕᑭᗩᑕEᒍᑌᑎKIE
(@Spacejunkie4) reported
@Plusnet My connection's gone weird. It's erratic & some web pages just hang 4 ages, then are fast again. I emptied cache, deleted all history, disabled extensions, ran CleanMyMac & turned router off & on again & restarted my Mac & not really any better so I'm stumped. Any clues?
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Richard
(@rmoconnor41) reported
@Plusnet having tried to sign me up £6 per month more than a new customer I managed to match the price. Speed is much worse than advertised or my previous contract.
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Pat1doughty
(@pat1doughty) reported
@Plusnet Plusnet Mobile deliver poor service, Moved my daughters phone to them, they sent me another customers SIM, cut off her phone, sent her on her first holiday since 1st Lockdown, 120 mile drive , 2 young children, no phone! That’ll do Plusnet…..Really
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💖💜💙 thisisbiscuit
(@we_are_biscuit) reported
@Xyalon @cl_gamble @Plusnet When we were fighting this constantly, it was the middle syllable that caused the issues. Or so they said. They always remembered to unblock Scunthorpe.
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Audrey Bowen
(@audreybowenprof) reported
@Plusnet do you have a hacking problem? Please would you check. Thanks I Received a convincing phishing text from my child (also on plusnet) with link to a fake photo/video message & a password. Might be a one off but I Thought it worth reporting to you just in case.
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Pat1doughty
(@pat1doughty) reported
@Plusnet Perhaps Kathryn could@help@Plusnet Mobile, moved my daughters phone to them, they sent me another customers SIM, cut off her phone, sent her on her first holiday since 1st Lockdown, 120 mile drive , 2 young children, no phone! That’ll do Plusnet…..Really
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Tiffany Stevenson
(@goomba82) reported
@llucyjoness @Plusnet Did @Plusnet ever contact you to at least TRY resolving it or to at least let you know they were working on a resolving their horrendous service? Sucks they're the only option.