Plusnet Outage Report in Shoreham-by-Sea, West Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
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E-mailProblems in the last 24 hours in Shoreham-by-Sea, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shoreham-by-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
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Plusnet Issues Reports Near Shoreham-by-Sea, England
Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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Lee Graham
(@OutaLee) reported
from
Littlehampton, England
Seriously PlusNet... Your customer service is shocking
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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Ewan crook*
(@EwanCrook) reported
from
Worthing, England
@Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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jenni lawson
(@LawsonJenni) reported
@plusnethelp after spending £210 on mobile data over the last month while Plusnet is down, you now suggest I spend £35 on a router? Seriously
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Jonathan Foster 🇬🇧
(@nefoster5) reported
@Plusnet is your network down??
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Cameron Sweeney
(@cameronjsweeney) reported
@EE Is there a issue in the LN4 area? As I’ve got no Broadband today (due to plusnet engineers) and I’m trying to work from home but no 4g means no pay for today?
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Corky
(@CorkyBottle) reported
@stillawake @plusnethelp I have had @plusnet for several years and always found them great value. Just recently, similar to yourself I am experiencing similar issues with speed also dropping off for a few minutes. My phones sometimes will display 'incorrect password' then without any change, log back in.
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Wayne McCarron
(@therealwaynemcc) reported
@Plusnet @IM_org I would imagine most parents, as well as their children who rely on you for Internet ask "how can I get on the internet". Terrible broadband, awful router and WiFi range, and even worse customer service.
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Greg B
(@GregorBuick) reported
@plusnethelp Am slightly concerned that I'm getting almost daily nuisance call from different mobile numbers, but all leaving same message in foreign language. But I've literally never used my Plusnet number and no one should have it. I've only used it for mobile data. Is (1/2)
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Tone
(@taratara77) reported
@Plusnet @IM_org Why promote Safeguard when it does not work. There are loads with the same problem on your Community Forum. No websites are getting blocked neither by Category or by adding your own. Porn can still be accessed even though it is blocked
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Harry Jones
(@Mad_bants) reported
@plusnethelp @Plusnet my WiFi has been down for the past 4 hours what the hell is going on?
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Jay
(@Cuppa_T) reported
@Plusnet please can you update your prices for when you login to change contract as the deal at the moment for 15gb for £10 is not showing? It still says £12 😢😢😢😢
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Greg B
(@GregorBuick) reported
(2/2) this a known data breach with Plusnet? I block every number that calls, but every day a different one rings and leaves same message. I've registered my number with Telephone Preference Service, and if this doesn't solve problem then am inclined to cancel my contract.