Plusnet

Plusnet Outage Report in Shoreham-by-Sea, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Shoreham-by-Sea, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shoreham-by-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Shoreham-by-Sea, West Sussex, England 03/09/2026 23:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Shoreham-by-Sea, England

Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:

  • OutaLee Lee Graham (@OutaLee) reported from Littlehampton, England

    Seriously PlusNet... Your customer service is shocking

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • _Brian_Hunter Brian Hunter (@_Brian_Hunter) reported

    Warning: This is a rant... @Plusnet service is not as good as the advert. 1. place order to switch telephone of vulnerable adult from @PostOffice 2. speak to sales advisor who assures the line will be down for an hour at most on the day of switchover 3. #Plusnet take order 👇

  • Ja_Le_C C (@Ja_Le_C) reported

    @Plusnet for second time today I’m holding for far too long - imagine if you’d just sent the email you said you would re: how I should try & fix my own #broadband. What time do you actually close? Or have you all gone? No update messages in the endless drone of awful hold music.

  • GeekNamedMike Professor Mike.W 🦈 (@GeekNamedMike) reported

    @fayethejust @Plusnet It's crazy, was getting 30mbps with BT and thought for a saving of £10 a month it wouldnt be this bad 😭

  • Shadowdragonica Elyse (@Shadowdragonica) reported

    @plusnethelp @Plusnet you have taken £176.44 out of my an account for a cancellation that wasn't my fault! I never cancelled the account, you told me it was broken then set me up with a new one!! When will I get my money back?! You are the worst company I have ever dealt with!

  • Kershmusiccom mike kershaw (@Kershmusiccom) reported

    @Plusnet @OakNational After months of terrible service @plusnet have just sent us an email to say that they are not responsible for us having an unstable WiFi service!!! What the hell? Horrible company

  • RachelKoz RachelKoz (@RachelKoz) reported

    Anyone else in the SE London area having problems with @plusnet?

  • StellaHarwood stella (@StellaHarwood) reported

    @plusnethelp @Plusnet delayed for the third time. Told that we’re not a priority. Disgusting service during a national lockdown. Will u compensate us for the money u have cost us? @plusnethelp #plusnet

  • scottjordan16 scott jordan (@scottjordan16) reported

    @Plusnet so switching to your broadband. Told no service loss. I get up this morning the old provider switched off and not heard a thing from your side. I have an hour before I’ve to login for work from home and by all accounts this can take up to midnight. Bad start really bad!!

  • hello_im_nik ← 🎮 📷 ʞıN (@hello_im_nik) reported

    @kayjoon it seems like they have a similar monopoly to BT, and literally fleece their users :/ I'm with Plusnet, whilst still a bt line, their customer service is good and you can negotiate with them

  • Miss_Faulkner18 Miss_F (@Miss_Faulkner18) reported

    @Plusnet I'm absolutely disgusted with your service, you have taken my money but not sent me a simcard or supported me with getting it sorted. You have the worst customer service I have ever come across #plusnet