Plusnet

Plusnet Outage Report in Shoreham-by-Sea, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Shoreham-by-Sea, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shoreham-by-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Shoreham-by-Sea, West Sussex, England 02/23/2026 02:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Shoreham-by-Sea, England

Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:

  • OutaLee Lee Graham (@OutaLee) reported from Littlehampton, England

    Seriously PlusNet... Your customer service is shocking

  • EwanCrook Ewan crook* (@EwanCrook) reported from Worthing, England

    @Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • fashionho Tomas Dano 🌈 (@fashionho) reported

    @Plusnet hi, I have issues with the internet.

  • cartoonelli Simon Ellinas (@cartoonelli) reported

    @Plusnet How long will the broadband outage go on for? I'm missing out on important work.

  • IL_Tenore Nigel Davison (@IL_Tenore) reported

    @Munross @Plusnet Same! I have had no end of reliabilty issues. There very quick to blame your setup too and in my case its always turned out to be either BT or the Service Provider that buggered it. Please for the love of God, give us the service we are paying for @Plusnet

  • chewyuk Neil Mansfield (@chewyuk) reported

    @andywasley @JCDrummo @Plusnet Really, my entire BB is 4G powered and manage to send video and stills. Might be worth looking at for an interim solution.

  • TJM_Sparkles TJ Milburn (they/them)🇪🇺🏳️‍🌈🏳️‍⚧️☮💚🤍💜☯️⚧️♒ (@TJM_Sparkles) reported

    Why do I have to call @Plusnet to inform you that I'm not renewing my contract. You have an online chat service. Why can't I do it through that???

  • ante1974 Anthony Ewers (@ante1974) reported

    @Plusnet I have a re-ocurrence of my mail problem please check your DM

  • Edwazere Ed Marden (@Edwazere) reported

    @Plusnet You've completely cocked up my phone and broadband transfer to you. I need to know what is going on, but I've been on hold for 30 minutes now. Award winning support? Doesn't say a lot for the industry.

  • tomgreen0606 Tom Green (@tomgreen0606) reported

    @justwearmasks Aaaah, I was thinking about switching from PlusNet in the Autumn... superfast speeds and all that. I might do a bit of research now, just been told we can connect to the CityFibre network 👍

  • NortysTweets Angeline Clean (@NortysTweets) reported from London, England

    Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

  • darkmuse Gary Barker (@darkmuse) reported

    @GeorgeMonbiot @VodafoneUK My condolences George. It seems to be the strategy of all mobile companies. We ended up with bad credit and couldn't get a mortgage over a 38 quid debt because plusnet wouldn't cancel a contract!