Plusnet

Plusnet Outage Report in Shoreham-by-Sea, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Shoreham-by-Sea, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shoreham-by-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Shoreham-by-Sea, West Sussex, England 03/18/2026 06:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shoreham-by-Sea, West Sussex, England

The most recent Plusnet outage reports came from the following cities: Brighton and Lewes.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Internet
United KingdomLewes Internet
United KingdomLittlehampton Internet
United KingdomBrighton Phone
United KingdomBrighton E-mail
United KingdomBrighton Internet

Community Discussion

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Plusnet Issues Reports Near Shoreham-by-Sea, England

Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • OutaLee Lee Graham (@OutaLee) reported from Littlehampton, England

    Seriously PlusNet... Your customer service is shocking

  • jeremy_slegg Jeremy Slegg (@jeremy_slegg) reported from Littlehampton, England

    @Plusnet I want to cancel BT Sport on Sky as I no longer have Sky and just keep my BT Sport App please advise how to do this many thanks

  • EwanCrook Ewan crook* (@EwanCrook) reported from Worthing, England

    @Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Samaulay1 Susan Macaulay (@Samaulay1) reported

    @Plusnet, really disappointed in the cancellation of a phone & broadband order. 4 times its been reinstated, then the account was closed by the 'system'. Leaving a vulnerable person without contact...please help I'm getting nowhere and spent hours on the phone trying to resolve

  • _timbo1001 Timbo1001 (@_timbo1001) reported

    @MartinSLewis @bbc5live When I realised to multiply by 12. £35/month is really £420! Power of a phone call. How else could I save £400+ Plusnet? £800/hour! Cancel everything on DD. They'll have you back (Netflix) if you really can't live without. Don't trust banks!

  • pipmadeley Pip (@pipmadeley) reported

    @WeAreOpenreach Hi, I know you won't be aware of the backstory, but two separate engineers already attended last week, have been to the cabinet and in agreement with my ISP have ruled out any possible fault with my line. I'm sure @Plusnet will be in touch to discuss the ongoing issues with you.

  • VMildew Victoria Mildew (@VMildew) reported

    @Plusnet When I took this contract, I was told the price rise would be about £2. Listen to the phone call! You have raised it by 14.4% (3.54). This is not what I was told and it is causing me to be materially disadvantaged. Consider this an official complaint.

  • AlexTheGuiri Alex the Guiri (@AlexTheGuiri) reported

    @JamesAHogg2 @EE PlusNet use the EE network if coverage is the issue.

  • mauteek Cormac Kennedy (@mauteek) reported

    @Plusnet are you having broadband issues today? Can't get to your service status page to check?

  • Paul_M_Clarke Paul Clarke (@Paul_M_Clarke) reported

    @Plusnet Can you help me getting a refund on my mobile account which is still in credit and we have terminated the SIM please?

  • stayingaliveuk Michael de Groot (@stayingaliveuk) reported

    @RobertHanna_eth @giffgaff for mobile and @Plusnet for internet. GiffGaff are not increasing prices for the whole year and use O2 network, regrettably Plusnet have recently.

  • DontFretAudio Graham Heath (@DontFretAudio) reported

    If you've an elderly vulnerable relative who's lifeline is their phone, don't use the 'Poundshop BT' service that is @Plusnet. They'll **** the order up, lie, and go and change the number that person may have had for 47 years! leaving them scared and confused...STILL

  • Jaundice66 Janice Barrett (@Jaundice66) reported

    @Plusnet Utterly insane service. The only way to cancel your contract is by PHONE in this day & age??!!! coz of security???? So no one could impersonate me on the phone but they could use the same security details to do so online so that’s “unsafe”. V rude too! Good riddance