Plusnet Outage Report in Shoreham-by-Sea, West Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Shoreham-by-Sea, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shoreham-by-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Shoreham-by-Sea, West Sussex, England
The most recent Plusnet outage reports came from the following cities: Littlehampton.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Phone |
Community Discussion
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Plusnet Issues Reports Near Shoreham-by-Sea, England
Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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Lee Graham
(@OutaLee) reported
from
Littlehampton, England
Seriously PlusNet... Your customer service is shocking
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Ewan crook*
(@EwanCrook) reported
from
Worthing, England
@Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service
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Jeremy Slegg
(@jeremy_slegg) reported
from
Littlehampton, England
@Plusnet I want to cancel BT Sport on Sky as I no longer have Sky and just keep my BT Sport App please advise how to do this many thanks
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Macinnesey
(@ChrisD21UAP) reported
Trying to #homeschool due to covid case at school. @plusnet fail us yet again. No internet. How is this fair if we are tied to a contract but not getting what we are paying for. Once in a while fair enough but this is #ridiculous #plusnet
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Kobasko
(@LKobasko) reported
@Gingerted1 300mb, I can only dream. We've just had to cancel our service with plusnet because we wasn't getting our guaranteed 38 🙄
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Marcella Golan
(@marcella_golan) reported
@OpenreachHelp @Plusnet are in contact with you, I was informed the issue would be corrected by close of play yesterday, surprise surprise once again this has not happened. I feel this is never going to be corrected and we will continue to go round in circles...
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Macinnesey
(@ChrisD21UAP) reported
@Plusnet Our local ice cream van is far more reliable than our internet service from you. Nothing all morning and my son can’t do his schoolwork like the rest of his class can while their bubble is closed. We are paying for nothing.
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Rachel Chaplin
(@rachelchaplin) reported
@Plusnet please can I have an email address to let you know I am cancelling? I can't get through on your phone's and your live chat doesn't work, thank you.
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Loretype
(@loretype) reported
@Plusnet Brand new router keeps disconnecting and reconnecting. Wired and WiFi. Restarting doesn't seem to help.
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Simon keatley
(@simon_keatley) reported
@Plusnet hello i need help. My bill was £36.19. and this morning i paid it and i had to pay £55.21. £19.02 more. this is wrong. i am not happy. please help ,e
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frank
(@frank10743117) reported
@Plusnet Well that was a waste of time engineer finally turned up after 3 no shows in a row and after 5 mins he couldn’t work out what was causing the issue so left…..
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twittfuckingsucks
(@twittfuckingsu1) reported
@Plusnet idiot pr team, you need to admit you are having problems publicly on your twitter. this is embarassing for you.
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Oneirology
(@josiemalinowski) reported
@Plusnet my broadband has been down for over 24 hours, I've called the helpline twice and I'm still net-less. I'm having to cancel meetings and losing money as I'm freelance, why hasn't this been fixed yet? I really regret switching to Plusnet, been a disaster the whole time 👎