Plusnet Outage Report in Shoreham-by-Sea, West Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Shoreham-by-Sea, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shoreham-by-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (69%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Shoreham-by-Sea, West Sussex, England
The most recent Plusnet outage reports came from the following cities: Brighton.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Phone | |
| Brighton |
||
| Brighton |
Internet | |
| Brighton |
Phone | |
| Littlehampton |
Phone | |
| Brighton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Shoreham-by-Sea, England
Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:
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Lee Graham
(@OutaLee) reported
from
Littlehampton, England
Seriously PlusNet... Your customer service is shocking
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step
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Steve Heneghan
(@Trancend) reported
Does anyone have any contacts at a senior level within plusnet or know how to escalate a matter past their help desk ? I am concerned for an elderly lady, in her 90’s with a heart condition, who is suffering increased anxiety dealing with the contact centre. This is urgent
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shaun
(@secretagent00sg) reported
@Plusnet still waiting for your customer service ? Its #notgood
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Robski
(@Psycrowe_84) reported
@Plusnet Hi Plusnet, I just had an amazing experience with Dom from the customer services team (he said he is based in Merseyside), he is a credit to your workforce and if there's any kind of recognition scheme I hope he can be considered cos he is a star ⭐
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BrownClogs72
(@ColinLawrie5) reported
@plusnet this is Colin's partner he sent they tweets when he was 34 he's now passed away at the age of 110 it's just your internet is so slow his tweets took awhile to upload
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BrownClogs72
(@ColinLawrie5) reported
@Plusnet I actually posted they tweets a week ago it's just that your internet is so slow that's it just managed to send the tweet.
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Rob Hoy
(@RobHoy10) reported
@Plusnet hi my broadband light is flashing this morning I have checked phone line is fine so what’s the problem
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Plusnet
(@Plusnet) reported
@DallawayO Hi Oliver, as this is only affecting your wireless devices; there are a few changes we can make remotely which should help improve your Wi-Fi. It will cause the signal to drop for a few minutes while the changes take place. -Tony Plusnet Sheffield
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Jill Collier 🟥
(@JillCollier16) reported
@tinternetqueen @VirginMediaCorp I have a mixture. Plusnet for broadband and landline, recently moved to Tesco for very basic mobile. Both great customer service. Only use freeview telly, though.
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Aethyr Heartsong ΘΔ | 🐺🌕MAXIMUM AWOO🌕🐺
(@AethyrUlf) reported
@Plusnet Hi there, I got no response to my query yesterday, I need service set up at the new (nearby) address I'm moving to but may need an overlap period with my current place. What's the best way to do this? I would like service at the new place ASAP.