Plusnet

Plusnet Outage Report in Shoreham-by-Sea, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Shoreham-by-Sea, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shoreham-by-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Shoreham-by-Sea, West Sussex, England 12/16/2025 19:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Shoreham-by-Sea, West Sussex, England

The most recent Plusnet outage reports came from the following cities: Littlehampton and Brighton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLittlehampton Internet
United KingdomBrighton Phone
United KingdomBrighton E-mail
United KingdomBrighton Internet
United KingdomBrighton Phone
United KingdomLittlehampton Phone

Community Discussion

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Plusnet Issues Reports Near Shoreham-by-Sea, England

Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • OutaLee Lee Graham (@OutaLee) reported from Littlehampton, England

    Seriously PlusNet... Your customer service is shocking

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkAWigmore Mark Wigmore (@MarkAWigmore) reported

    @AskVirginMoney Now I need to receive a text message, which you seem to be under the delusion that that is secure. But thanks to @Plusnet and @EE I have no signal.

  • james170969 James - #VOTEYES #OCTOBER19TH2023 #BETTERTOGETOUT (@james170969) reported

    @savanQadir @TalkTalkGroup @TalkTalk I'm currently with Plusnet which is owned by BT. I'm paying for 36 mbps but I'm lucky to get 9 sometimes it's less than 1 but the speed goes up & down like a yoyo. I also get disconnected frequently but only for a few seconds. I wonder if it would help if I bought another router

  • Plusnet Plusnet (@Plusnet) reported

    @Philippaaasheen Hi there, how are you this evening? Thanks for reaching out to us with this. I am sorry to hear you're having trouble with your internet connection. I completely get why you are annoyed; I would be too. So I can sort it could you DM me your Plusnet username? -Mike.P Sheffield

  • ecnarfi IanF (@ecnarfi) reported

    @Plusnet can you let me know whether I'm eligible for compensation due to my broadband not working please? Speed and syncing issues started on 15th, it stopped working altogether on 17th. Issue reported on 16th and the soonest your engineer can come to repair it is the 21st

  • Screwfix Screwfix (@Screwfix) reported

    @duncan_uk We currently have a ongoing issue with Plusnet users, this is on side and we are awaiting for them to fix the issue. We are currently advising customers to use mobile data. I apologise for any inconveniences this may have caused for you. Thanks, Jazz

  • Chris_Widgery Chris Widgery (@Chris_Widgery) reported

    ******. Am trying to sign up to @Plusnet with their award winning customer service. but they're not answering their phones. They, along with every other company in the country, are experiencing higher than expected call volumes (ie don't employ enough staff). Apparently

  • thesameplaural tiny frith (@thesameplaural) reported

    Plusnet used to be so good, now they're just another BT derivative, void of humanity, greedy for every penny, take away your service at the blink of an eye & bill you for their mistakes. Plusnet are warning me about not paying for a service i haven't had for 2 months. BT effect!

  • jermyn55 Paul Jermyn (@jermyn55) reported

    @Ofcom you say that “mobile users on any network” can forward messages to 7726 but not if, like me, they are with @Plusnet, a bit misleading.

  • sometimesyouwin Ad (@sometimesyouwin) reported

    @V1JDESTUART @jeremyiwhite @whippletom Moved mum to Plusnet. Went through the phone package with her. She wanted the unlimited fee calls any time with answer service etc.... "How many times per day do you use the land line mum? " Never I use my mobile, but if I do use the landline I don't want it to cost me a fortune

  • Olly_TCGaming Oliver Turp (@Olly_TCGaming) reported

    @virginmedia 29th Sept - BT engineer switched the line over and since then our provider has been plusnet. 12th Oct - High risk elderly disabled customer had no working phone line and therefore no fall alarm and outside communication for EIGHT DAYS.