Plusnet Outage Report in Shoreham-by-Sea, West Sussex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Shoreham-by-Sea, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shoreham-by-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at Plusnet
Plusnet is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (69%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Shoreham-by-Sea, England
Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:
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Lee Graham
(@OutaLee) reported
from
Littlehampton, England
Seriously PlusNet... Your customer service is shocking
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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Ewan crook*
(@EwanCrook) reported
from
Worthing, England
@Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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ChungHa is this years pop princess 💅
(@TheBetterStuart) reported
@Plusnet service seems to be down. Any idea how long for?
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Megan Wilson
(@MeganWHoundFan) reported
@Plusnet phone and broadband down in EH44
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Eleanor Kate Jones aka EJones
(@Elstheelder) reported
@Plusnet really struggling to get online through my broadband today- are there any known issues with this in the South East please?
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Me
(@comprenne) reported
@Plusnet Trying to change my mobile plan but the one I want doesn't show when I log in to my account. Is there a problem with the website?
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Mrs Barlow
(@kfmag) reported
@Plusnet Once again I find the service that you give unsatisfactory- it seems that if ever there is a problem ( which there often is ) that we are left to trouble shoot ourselves . Please rectify our issue ASAP as we need our connection for work . Many thanks
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Mike B
(@thebundocks) reported
@Plusnet I left 4 years ago and the account was never terminated/closed - I an not a customer anymore but your systems thinks I am
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Ashley Watson
(@AshleyW77758515) reported
@Plusnet hi I'm having trouble with my broadband speeds and cutting out regularly I've tried the reset router avenue but still slow and patchy speeds.I've also got a message on my account that says I cannot change anything in my account because of a phone order in progress? Not
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Martin -
(@Martin76x) reported
from
Inverness, Scotland
@Plusnet Lmao ,,, you say I can’t discuss the the billing issues but you come to me for payment ? Use the payment you credited to my acc to pay the bill
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Michaelm
(@Michael82428590) reported
@Plusnet My phone line is down help
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daniel watts
(@danielw72123575) reported
@Plusnet I've got no phone line or broadband I've waited and messaged seriously hurry up and fix this