Plusnet

Plusnet Outage Report in Shoreham-by-Sea, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Shoreham-by-Sea, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shoreham-by-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Shoreham-by-Sea, West Sussex, England 02/22/2026 03:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Shoreham-by-Sea, England

Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:

  • jeremy_slegg Jeremy Slegg (@jeremy_slegg) reported from Littlehampton, England

    @Plusnet I want to cancel BT Sport on Sky as I no longer have Sky and just keep my BT Sport App please advise how to do this many thanks

  • OutaLee Lee Graham (@OutaLee) reported from Littlehampton, England

    Seriously PlusNet... Your customer service is shocking

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • EwanCrook Ewan crook* (@EwanCrook) reported from Worthing, England

    @Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Its_CCHogan CC Hogan, Author, Narrator, Podcaster (@Its_CCHogan) reported

    @davemolloy @zsk I was wondering about wandering back to Plusnet. I used them pre-broadband and only moved because they were so slow going in that direction. (This is long time ago!)

  • RichStaff1 Richard Llewellyn (@RichStaff1) reported

    @eleanor_c88 @Plusnet They have been terrible with my house move and left me with no broadband for over a month now

  • rachk_k RK (@rachk_k) reported

    @Plusnet I see the customer Service is as bad as the broadband service!

  • acidmag_uk James Barker (@acidmag_uk) reported

    Trying to change phone from @bt_uk to @Plusnet. Plus Net say they can't takeover line due to incompatible "social telephony" & I must ask BT to remove it. BT deny it's a problem and say Plus Net can transfer. To and fro, to and fro. Neither will talk to each other. HELP.

  • _SamOwen96 sam (@_SamOwen96) reported

    @virginmedia I can’t believe as an employee of virgin you fail to spell Internet correctly, not once but 3 times. I’m going to PlusNet.

  • Lou92Mcdonald Louise McDonald (@Lou92Mcdonald) reported

    @nickswimcycle @Plusnet @Plusnet my signal is also down today.

  • Daisy75566358 Daisy (@Daisy75566358) reported

    @musicmanleeds @Plusnet It’s a joke, been with them for years, bills never correct. Glad it’s over now.

  • alexis987000 Deeva1 (@alexis987000) reported

    @Plusnet @AlixTraynor2 £30 for a buffering service! Nice one. You’re actually voted one of the worst providers in a poll. I’ve had faster dial up. 😡😡😡😡

  • OneFuckedUpGirl Martha (@OneFuckedUpGirl) reported

    Plusnet is the THE WORST ******* provider ever. Five days I’ve been without broadband. Five ******* days for a name change. Absolutely ridiculous and I still don’t have ******* broadband.

  • acidmag_uk James Barker (@acidmag_uk) reported

    @bt_uk Thank you for the quick response. Tried BT once more (that's THREE TIMES today) and got lucky - the agent understood the problem and is removing the marker. There is a training gap in your call centre, agents saying it was a @Plusnet mistake when it was theirs.