Plusnet

Plusnet Outage Report in Shoreham-by-Sea, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Shoreham-by-Sea, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shoreham-by-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Shoreham-by-Sea, West Sussex, England 02/26/2026 22:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Shoreham-by-Sea, England

Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:

  • OutaLee Lee Graham (@OutaLee) reported from Littlehampton, England

    Seriously PlusNet... Your customer service is shocking

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jgscotland John Glancy (@jgscotland) reported

    @Plusnet I’m a new customer who has been trying to get through to you most of the day as my internet is down and I’ve held for over 20 minutes on several occasions only to be cut off! To make matters worse, your live chat is down!

  • peter_divers Peter Divers (@peter_divers) reported

    @plusnethelp Hi. I am attempting to get broadband setup for my father who is shielding. Engineer came 2 days late and said he didn't know how to install a phone line. No further info from plusnet. Tried to call plusnet customer service every day -NOT ACCEPTING ANY CALLS AT ALL

  • ChimericalCal Cal 💐💜 (@ChimericalCal) reported

    Hey @Plusnet, your sign-up site doesn’t work at all on any browser on iPad and iPhone. You’re going to want to fix that, considering many people now use iPad Pro for everything and they don’t have a Mac, Linux, or Windows PC.

  • sidewoodjama Henson (@sidewoodjama) reported

    @plusnethelp hi. What info do I need to set up a new router. Im on my second plusnet router thats now not working. So I've just bought my own Asus model....

  • MarcAyres3 Marc Ayres (@MarcAyres3) reported

    @Plusnet I cannot stress enough just how garbage PlusNet are. Awful, constantly going out, trying to work form home and it's a ******* nightmare, bloody awful service.

  • Clarejs85 Clare S (@Clarejs85) reported

    @Plusnet Brilliant customer service Not, you send me an email after you close so I can't speak to anyone and then on the first day you restrict me from certain things via my broadband, i can't even have the option to unrestrict myself as no I'm not ready to pay yet option again,

  • AnthonyHewlett6 Anthony Hewlett (@AnthonyHewlett6) reported

    @plusnethelp Hi, I am having problems with my broadband connection for the last 4 days and have not been able to contact PlusNet either by phone or live chat.

  • Jenn585 Jenna Abbs (@Jenn585) reported

    @Plusnet Signed up with you on 25th Nov - my old BT service has gone off today but I have no Plusnet router. Really frustrated as currently unable to work from home. Not a good start...😣

  • MAnness2013 MAnness (@MAnness2013) reported

    @plusnethelp @Plusnet I still cannot activate my reward card, I’ve sent several emails to info@pure card and received the standard reply that they would reply within 72 hours, but nothing since my first email of 24/11. Absolutely fed up with you! Help!!

  • _Adeel007_ Adeel (@_Adeel007_) reported

    @CalamityMum @Plusnet Cancel your contract, you have 14 days, they are an awful company. Internet is always dropping