Plusnet

Plusnet Outage Report in Shoreham-by-Sea, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Shoreham-by-Sea, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shoreham-by-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Shoreham-by-Sea, West Sussex, England 01/15/2026 08:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Shoreham-by-Sea, West Sussex, England

The most recent Plusnet outage reports came from the following cities: Littlehampton and Brighton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLittlehampton Internet
United KingdomBrighton Phone
United KingdomBrighton E-mail
United KingdomBrighton Internet
United KingdomBrighton Phone
United KingdomLittlehampton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Shoreham-by-Sea, England

Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • OutaLee Lee Graham (@OutaLee) reported from Littlehampton, England

    Seriously PlusNet... Your customer service is shocking

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • jeremy_slegg Jeremy Slegg (@jeremy_slegg) reported from Littlehampton, England

    @Plusnet I want to cancel BT Sport on Sky as I no longer have Sky and just keep my BT Sport App please advise how to do this many thanks

  • EwanCrook Ewan crook* (@EwanCrook) reported from Worthing, England

    @Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TonyOcton TONY OCTON (@TonyOcton) reported

    @hundredabovedh @Plusnet I have many email addresses but the one my customers send orders quotes and problems to is the one that is affected! As I can’t see what’s been sent and from who how can I respond via other email address????

  • TalkTalk TalkTalk (@TalkTalk) reported

    @GrahamKing1982 We're very sorry to hear this. When is your service due to go live with Plusnet?

  • wrathofgod Susie M(ais qui?) (@wrathofgod) reported

    @AlanJSlater @Plusnet Same - I have not DM'd them, just tried searching on their website - the status of the service is VERY hard to find. Should be up front as a pop up box so users know it's not a fault in their modem/computer/phone.

  • EleniZazani Eleni Zazani 🏳️‍🌈 (@EleniZazani) reported

    @Plusnet Hi Jess, I’m not allowed to DM you since you don’t follow my account. I’m still experiencing connection problems, I have tried all the recommended fixes.

  • AiberdeinQuine Little Mo (@AiberdeinQuine) reported

    @Plusnet Rubbish. Login proving to be impossible, unfortunately, for me and others.

  • AiberdeinQuine Little Mo (@AiberdeinQuine) reported

    @Blanche1883 @Plusnet So annoyed at companies who fob us off with trite excuses, instead of coming clean, it doesn't help!

  • pigsruleok l henderson (@pigsruleok) reported

    @SoVeryBritish Well if they were with @plusnet they would never get the email ! 😫

  • FizMarcus Fiz Marcus (@FizMarcus) reported

    @Plusnet I appreciate that you are having problems, but I am still unable to access webmail to delete my emails as you keep on asking me to do. I know that this is not a problem unique to me, I have twice asked for emails prior to Oct 1st to be deleted but have had no response

  • Munross Harry Smart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Munross) reported

    @Plusnet could you please provide a support number that I can phone (online support options don't work, the contact number on your site is 'number unrecognised', and your email servers have stopped responding to my email client).

  • duxastroman Pete Hill (@duxastroman) reported

    @plusnet email is up again! but b4 knowing it was a central problem I sent a test gmail to my plusnet account that still hasnt arrived - it tells me ‘plusnet cloudmark gateway server unavailable’. Plse confirm you rejected incoming emails and explain if theyre lost forever