Plusnet Outage Report in Shoreham-by-Sea, West Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
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E-mailProblems in the last 24 hours in Shoreham-by-Sea, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shoreham-by-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Community Discussion
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Plusnet Issues Reports Near Shoreham-by-Sea, England
Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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Lee Graham
(@OutaLee) reported
from
Littlehampton, England
Seriously PlusNet... Your customer service is shocking
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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Ewan crook*
(@EwanCrook) reported
from
Worthing, England
@Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service
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Jeremy Slegg
(@jeremy_slegg) reported
from
Littlehampton, England
@Plusnet I want to cancel BT Sport on Sky as I no longer have Sky and just keep my BT Sport App please advise how to do this many thanks
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Chintan
(@Chintan578) reported
@Plusnet I can see minority people dont get reply or response of tweet or complain.. more than 9 weeks suffering with broadband issue, but sadly no response yet.. i can understand that some people dont have fully right to get service in your company...
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Tracy Carr
(@Tracy52468806) reported
@Plusnet Details sent. Very disappointed and if this service is not switched by lunchtime today I will cancel the contract! @Ofcom how long should a broadband switch take?
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Oscar
(@Oscargetsit) reported
@misslucyp Had no issues whatsoever with Plusnet over the couple of years since I changed from Sky. Never had to use customer service so can’t comment on that but don’t flood you with emails etc trying to sell you other stuff.
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BÎFF Ø BRÄDLĒY
(@pablox53) reported
@Plusnet It was ‘a while ago’ but it didn’t work. Therefore, there seemed little point in going through the motions yet again. The service has always been problematic. We’ve done everything that Plusnet has advised us to do, TP links, plug plates etc. nothing has changed
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Mama Belikin
(@lasydaisymoo) reported
@Plusnet I've had no mobile signal for 4 days. You ask me to phone you for customer service. I can't (strangely enough). When will I be able to make calls again?
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Mike Oxlong
(@MikeOxl61921318) reported
Just re-newed my #plusnet package it’s not a bad deal but the customer service guy is only 26 and actually has a landline😳
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Just Chelsay 🌱🏴🖤
(@JustChelsay) reported
@Chocomatt12 The most I can get in my area is 70mbps (unless I went with a Virgin and their dedicated fibre lines which cost a fortune) so I’m with PlusNet and pay £26pm and never really drop below 60mbps
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🍾🎉🥳Keith Harris 🍾🎉🥳
(@klharris30) reported
@SkyHelpTeam Do Sky contribute to leaving a broadband supplier early? I am fed up with being ripped off by @Plusnet to the tune of £44 (£48 from April) for an erratic service I am stuck with for another 15 months.
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Peter Richardson
(@ptrichardsonuk) reported
@Plusnet Yeah, there's just no justification for a ~9% price rise. I didn't get a 9% pay rise, and I bet you didn't either. I've just requested my PAC, and I'm going to try Lebara for a while. Seems Vodafone's signal will be better where I live too.
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Chris Kent
(@chrisk2500) reported
@Plusnet Will you be offering 5g service