Plusnet

Plusnet Outage Report in Poulton-le-Fylde, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Poulton-le-Fylde, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Poulton-le-Fylde and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Poulton-le-Fylde, Lancashire, England 12/11/2025 19:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Poulton-le-Fylde, Lancashire, England

The most recent Plusnet outage reports came from the following cities: Preston.

Loading map, please wait...
City Problem Type Report Time
United KingdomPreston Internet
United KingdomPreston Wi-fi
United KingdomBlackpool Internet
United KingdomBlackpool Phone
United KingdomLytham St Annes Wi-fi
United KingdomLytham St Annes Wi-fi

Community Discussion

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Plusnet Issues Reports Near Poulton-le-Fylde, England

Latest outage, problems and issue reports in Poulton-le-Fylde and nearby locations:

  • vickyfylde The Fylde Blackpool (@vickyfylde) reported from South Shore, England

    @Plusnet I can honestly say this has been the worst experience ever! One month to get broadband installed as you forgot about me!!! Appalling customer service. I’ve now been told to call you back on Friday when I’m up and running to discuss a gesture of goodwill!!!

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @MoneySavingExp please can you rattle some cages! Badly let down by John lewis to plusnet swap should of happened over night. Now two home workers have no internet for 5/7day😱😭

  • LCord80 Leon C (@LCord80) reported from South Shore, England

    @Plusnet internet dropped approx. 9pm last night, still not back on. Any known issues in PR4 area? I’ve already DM this morning and had no reply.

  • katietim katie timmins (@katietim) reported from Preston, England

    @Plusnet , I've disconnected the line. .using my data awaiting reply from plus net help , Katie

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

  • br1mcg brian McG 🇪🇺⭐⭐ (@br1mcg) reported from Saint Annes on the Sea, England

    @stonefish100 Plusnet have some decent deals just now. We're with them.. No reliability issues.. and you get the BT Sports app for a Fiver too.

  • bluenige nigel harrison (@bluenige) reported from Longton, England

    My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SkyHelpTeam if we moved to sky how soon could the service be up and running, been badly let down from change over from john lewis to plusnet (same company) and no internet for 5/7days we both work from home!

  • glenblackpool Glen Guest House (@glenblackpool) reported from South Shore, England

    Still waiting for assistance from @Plusnet and @plusnethelp Issue been going on since June and still no internet. Absolutely terrible customer services

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕

  • m1maj Martyn Johnson (@m1maj) reported from South Shore, England

    @plusnethelp Contacting you about a line which was transferred from BT to Plusnet. Ever since the transfer, Caller ID has not worked at all. Can you help?

  • grumpy2much Andy Carr #FBPE #johnsonout (@grumpy2much) reported from Saint Annes on the Sea, England

    Hi, .@Plusnet I'd like to cancel my broadband and line rental please, I've moved to Virgin today. The address is 167 St.Warburgas Road, Blackpool.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CraigMarston Craig ⚛︎ Marston (@CraigMarston) reported

    @ClaireLockett @Cazy_L @Plusnet Yes! PlusNet began going downhill when BT bought them and gradually changed stuff that had seemingly worked perfectly, to the **** systems they use 🙄

  • Aaron_gover_ Aaron ✊ ACAB ✊ (@Aaron_gover_) reported

    @reynlord @Plusnet I recently made the switch to plusnet from BT and sure, im saving like £15 a month but ******* the service is a pile of ****

  • CorriganMJ Matthew Corrigan (@CorriganMJ) reported

    Dear @Plusnet I can handle having to phone you because the 'deal' you've offered me to renew isn't as good as the deal I'd get as a new customer. I can handle sitting here on hold - 35 minutes and counting. But this music. Dear God! It's deliberate, isn't it? #customerservice

  • codemon18429317 codemonkey (@codemon18429317) reported

    @Plusnet Just had a really poor customer support experience from you Plusnet. Disappointed with this, as you take pride in providing first class support.

  • richard32hard roback (@richard32hard) reported

    @Plusnet retention service 40mins on hold, Glad I'm leaving-got to be a better service

  • hjames2018 @RockPaperWater (@hjames2018) reported

    @Plusnet why has my fixed rate contract accelerated in price? I make 1 phone call a day tops and don't stream film or tv, nor game. Yet my monthly bill is going upwards every month, now way over double the renewed contract price. You didn't reply to my message on your help site.

  • ejselley Ed Selley (@ejselley) reported

    I wonder if there’s a correlation between being a @plusnet subscriber and a turntable user? It does at least give me something to listen to when my router starts the day by nixing its own 5GHz network and only allowing my phone to connect to it.

  • Simon_Templar0 Simon Templar the 55th Parallel (@Simon_Templar0) reported

    @Plusnet don’t ever use Plusnet, their WiFi signal is non existent, they don’t fix fault, they don’t return calls and when you do leave early because they won’t fix the fault, or return calls, they threaten debt collection for early cancellation fees. Avoid at all cost.

  • stevewhiteraven stevewhiteraven ☮️🕊️🌳🌹 (@stevewhiteraven) reported

    @VodafoneUK Not waiting for anything, after a month of lies i told you .ot to stuff your contract where the sun don't shine asked Plusnet and they got the job done on the dates they said within 2 weeks, i wish to gods i had never heard of @VodafoneUK the stress and anxiety you caused me

  • James18Ferguson james ferguson 🍊 (@James18Ferguson) reported

    Really looking forward the watching the great escapist on prime video the only problem is the internet is provided by @Plusnet very slow service