Plusnet

Plusnet Outage Report in Poulton-le-Fylde, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Poulton-le-Fylde, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Poulton-le-Fylde and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Poulton-le-Fylde, Lancashire, England 12/06/2025 23:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Poulton-le-Fylde, Lancashire, England

The most recent Plusnet outage reports came from the following cities: Preston.

Loading map, please wait...
City Problem Type Report Time
United KingdomPreston Internet
United KingdomPreston Wi-fi
United KingdomBlackpool Internet
United KingdomBlackpool Phone
United KingdomLytham St Annes Wi-fi
United KingdomLytham St Annes Wi-fi

Community Discussion

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Plusnet Issues Reports Near Poulton-le-Fylde, England

Latest outage, problems and issue reports in Poulton-le-Fylde and nearby locations:

  • glenblackpool Glen Guest House (@glenblackpool) reported from South Shore, England

    Still waiting for assistance from @Plusnet and @plusnethelp Issue been going on since June and still no internet. Absolutely terrible customer services

  • br1mcg brian McG 🇪🇺⭐⭐ (@br1mcg) reported from Saint Annes on the Sea, England

    @stonefish100 Plusnet have some decent deals just now. We're with them.. No reliability issues.. and you get the BT Sports app for a Fiver too.

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @MoneySavingExp please can you rattle some cages! Badly let down by John lewis to plusnet swap should of happened over night. Now two home workers have no internet for 5/7day😱😭

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SkyHelpTeam if we moved to sky how soon could the service be up and running, been badly let down from change over from john lewis to plusnet (same company) and no internet for 5/7days we both work from home!

  • bluenige nigel harrison (@bluenige) reported from Longton, England

    My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid

  • katietim katie timmins (@katietim) reported from Preston, England

    @Plusnet , I've disconnected the line. .using my data awaiting reply from plus net help , Katie

  • vickyfylde The Fylde Blackpool (@vickyfylde) reported from South Shore, England

    @Plusnet I can honestly say this has been the worst experience ever! One month to get broadband installed as you forgot about me!!! Appalling customer service. I’ve now been told to call you back on Friday when I’m up and running to discuss a gesture of goodwill!!!

  • m1maj Martyn Johnson (@m1maj) reported from South Shore, England

    @plusnethelp Contacting you about a line which was transferred from BT to Plusnet. Ever since the transfer, Caller ID has not worked at all. Can you help?

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • LizB13 Liz Blake 💙 (@LizB13) reported

    @vantex24 @JohnLewisRetail @zeninternet According to JL, setting up a new broadband/ landline account is "a highly technical issue and so John Lewis Broadband / Plusnet are really the only ones who could address this issue." I wonder who else they thought might be responsible? Still heard nothing after 24 hours 😠

  • charlotte_sears Charlotte Sears (@charlotte_sears) reported

    @Plusnet can't get a WiFi signal in the bedroom! Any ideas on how to get one? No where else we can connect the router!

  • Sih19842 Sih1984 (@Sih19842) reported

    @plusnethelp @Plusnet is there an outage at Lynstone, Bude, Cornwall. No Internet since 4pm yesterday. Need it to work from home.

  • jehorth Judith Horth (@jehorth) reported

    @plusnethelp My BT service has stopped but Plusnet not due to kick in until midnight on 28th. Not a seamless service - I need it to start today. Can this happen?

  • AroonDevnani Aroon Devnani (@AroonDevnani) reported

    @plusnethelp PlusNet have tried to call this morning but have been on hold for in excess of 40 minutes. Can I please cancel my engineer appointment tomorrow? Thank you

  • jc_simons Josh Simons (@jc_simons) reported

    @plusnethelp Hi Plusnet help - I have private messaged you but not heard back in 4 days. I am still getting automated emails requesting a payment owed, but I still have no way to provide the payment. PLEASE can you address this ASAP - I really hope others are not in the same situation.

  • kjhrconsulting Karen Williams (@kjhrconsulting) reported

    @Plusnet Are there currently service problems? Internet outage seems to be happening more regularly? Cambridgeshire area.

  • DamiAgunbiade Dami Agunbiade (@DamiAgunbiade) reported

    @KTindall @Safah_987 @OpenreachHelp If Plusnet haven't escalated the issue with Openreach then it probably won't be seen as a priority issue.

  • LClarkdashian Louise (@LClarkdashian) reported

    The worst customer service I’ve ever experienced @Plusnet!

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @TheMetronome21 Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. - Curtis