Plusnet

Plusnet Outage Report in Poulton-le-Fylde, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Poulton-le-Fylde, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Poulton-le-Fylde and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Poulton-le-Fylde, Lancashire, England 02/06/2026 17:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Poulton-le-Fylde, England

Latest outage, problems and issue reports in Poulton-le-Fylde and nearby locations:

  • bluenige nigel harrison (@bluenige) reported from Longton, England

    My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid

  • vickyfylde The Fylde Blackpool (@vickyfylde) reported from South Shore, England

    @Plusnet I can honestly say this has been the worst experience ever! One month to get broadband installed as you forgot about me!!! Appalling customer service. I’ve now been told to call you back on Friday when I’m up and running to discuss a gesture of goodwill!!!

  • br1mcg brian McG 🇪🇺⭐⭐ (@br1mcg) reported from Saint Annes on the Sea, England

    @stonefish100 Plusnet have some decent deals just now. We're with them.. No reliability issues.. and you get the BT Sports app for a Fiver too.

  • katietim katie timmins (@katietim) reported from Preston, England

    @Plusnet , I've disconnected the line. .using my data awaiting reply from plus net help , Katie

  • m1maj Martyn Johnson (@m1maj) reported from South Shore, England

    @plusnethelp Contacting you about a line which was transferred from BT to Plusnet. Ever since the transfer, Caller ID has not worked at all. Can you help?

  • glenblackpool Glen Guest House (@glenblackpool) reported from South Shore, England

    Still waiting for assistance from @Plusnet and @plusnethelp Issue been going on since June and still no internet. Absolutely terrible customer services

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MikePattenden Mike Pattenden (@MikePattenden) reported

    Hi @Plusnet you might like to use your Twitter feed to tell us customers your service is down? It's only been a couple of hours! #Plusnetdown

  • lys136 lysanne (@lys136) reported

    @fannyanne93 Searched on Google and Sun newspaper are reporting the issue before plusnet have even woken up.

  • amordesigns Amor Designs (@amordesigns) reported

    @Plusnet hi can you confirm that all broadband is down everywhere so im not wasting time on the phone calling you #Plusnetdown #plusnet

  • itsPellit John Ellis (@itsPellit) reported

    @SoProJanet @Plusnet Been offline since 10:20 also. Just managed to get through to a technical advisor after an hour and 12 minutes of being on hold to let me know that they don't know where the issue is, but they're working to resolve it ASAP.

  • castleskeep Paul (@castleskeep) reported

    @RickieTrades @Plusnet At least they now have a statement support line

  • Oxigin Ryan (@Oxigin) reported

    @Plusnet @DeliciousLegacy Feels like there are some major comms issues in the socal media team. Its clearly not "some customers" It's every customer and its all forms of Internet access. Even your own status page is down. Maybe stop copying and pasting the same reply and just give us an ETA pls. #plusnet

  • HarryManTweets Harry Man (@HarryManTweets) reported

    @Plusnet Experiencing internet outage for two hours now, cust service line asking customers to call back later and hanging up - do you kniw when service will be back up and if we can be refunded for loss of service? Thank you

  • GalePrime GalePrime (@GalePrime) reported

    ...Terrible customer service guys come on. A simple "it's broke & we're fixing it" post would suffice. #plusnet @Plusnet

  • flincauk Philip Wattis (@flincauk) reported

    If your business has been seriously interrupted by the Plusnet outage, take time to consider whether a backup plan is needed. Cold comfort at this time, but entrusting your business ops to a £30pm service is risky at best.

  • simplysimon911 simon of somerset (@simplysimon911) reported

    @CasFletch20 @RickieTrades @Plusnet If you ring them it states.. they know there's an issue