Plusnet Outage Report in Porth, Rhondda Cynon Taf, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Porth, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Porth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Porth, Rhondda Cynon Taf, Wales
The most recent Plusnet outage reports came from the following cities: Maesteg, Cardiff, Pontypridd, Bridgend, Penarth and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Maesteg |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Porth, Wales
Latest outage, problems and issue reports in Porth and nearby locations:
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Aine Flynn
(@ABFlynn13) reported
from
Cardiff, Wales
Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet
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Bairdy 💙
(@bairdyblues) reported
from
Church Village, Wales
@Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.
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Rebecca Brough 🏴
(@RebeccaRambler) reported
from
Pencoed, Wales
A day of disruption on my broadband @Plusnet @plusnethelp and no online chat available- can you help?
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Sara-Jane
(@identiti32) reported
from
Price Town, Wales
@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
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Steveo Davies
(@STEVEOLUCKY7) reported
from
Caerphilly, Wales
@Plusnet how do i find out when my contract is up.. i hate awful service and was promised it would be better if I renewed and its not any better at all. I have done all the fault finding and still no better, have to keep resetting the router at least 6 times a day
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Bairdy 💙
(@bairdyblues) reported
from
Church Village, Wales
@cardiffstu @Gazman1927 They offered me £28 for 18mth contract. I pay £27 with Plusnet . In the 5 plus years I've been with them I've had no issues with service albeit the WiFi drops out occasionally but a router reboot sorts that.
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derw
(@50shadesofcoch) reported
from
Cardiff, Wales
@purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile
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Stuart Willis
(@stujw) reported
from
Church Village, Wales
Hey @Plusnet any update on an outage in CF38 at all? No connection since early this morning? Thanks!
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Claire Price ⭐
(@chocolatey4) reported
from
Aberdare, Wales
@CitizensAdvice HELP PLEASE ...With @plusnethelp @Plusnet They wont even give me a grace period , i explained ive a funeral to attend on tues 8th & im going to have to cancel my hospital appointment also now due to this & go without food .meaning i cannot take my meds either !
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖
(@TheEnbyperor) reported
from
Cardiff, Wales
@robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going
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Mento5 (TAFKAB)
(@Mento56) reported
from
Church Village, Wales
@DwyKev @virginmedia Their appalling customer service was the one thing that made me decide to stick with Plusnet rather than switch to them, despite a very attractive offer.
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖
(@TheEnbyperor) reported
from
Cardiff, Wales
@robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service
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Emma Harris ♥♬
(@emmalee909) reported
from
Merthyr Tydfil, Wales
I am now officially a @Plusnet customer for phone & Broadband. Welcome to Fibre!! 🙌🏼
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Sheila Smith 🏴🇪🇺 #AlwaysEuropean
(@Smith_SM30) reported
from
Cardiff, Wales
@phil__stanmore No, just tested via phone. I could try checking the line, yes, but I'm not convinced PlusNet are giving me the best service tbh.
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Dale Tucker
(@true_gent78) reported
from
Cardiff, Wales
@Plusnet is there an issue with mobile? I’m unable to make any outgoing calls
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Dale Tucker
(@true_gent78) reported
from
Cardiff, Wales
Anyone else having Internet issues with @plusnethelp @Plusnet in #cardiff area? #plusnet
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Leigh Canham
(@leighcanham) reported
from
Cardiff, Wales
Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems
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darran cornelius
(@lofty_18) reported
from
Church Village, Wales
@Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.
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Claire Price ⭐
(@chocolatey4) reported
from
Aberdare, Wales
@plusnethelp @CitizensAdvice @Plusnet Yes please Adam that would really help me if you would be so kind please as I'm at my witts end here & am not coping with all this .
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derw
(@50shadesofcoch) reported
from
Cardiff, Wales
@purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Garner
(@lemonjellii) reported
@Plusnet Has your service or my router died?
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Batch_STFC
(@BatchStfc) reported
@joteddyuk @dvla @Plusnet And the funny bit.. Used the online service to re-do the application yesterday This time it picked up his passport photo so only needed a picture of signature. Got an email today saying his provisional will be here in 3 weeks :)
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Twisted Cain 🎮
(@geord88) reported
Hew @Plusnet, are you throttling my internet during day? Can't play games in my lunch break constant connection issues but the speed test looks ok. So are you throttling gaming traffic? You said you never would when I signed up years ago.
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schorty
(@Schorty1) reported
@Plusnet There seems to be an ongoing rude tone adopted in some of your departments. Billing were lovely, sales were rude. This is in line with my previous experience with your sales team back in April when I was told my address didn’t exist and it was only “my opinion” that it did 😳
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Sophia McDougall, MSt
(@McDougallSophia) reported
@Plusnet You're saying it was correct for nobody to call me for the now more than 24 hours since I told you the problem was still there?
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MrPSB_ébooks
(@MrPSB_ebooks) reported
Same as Internet, Plusnet are trying their best interests of democracy, I would have been cheering a two part scheme to defraud players and Frontier were a proper bad guy as well, eh?
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Mike Carter
(@mikos) reported
@Plusnet My internet connection is running at a quarter of its usual speed this week. Can you help?
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Sophia McDougall, MSt
(@McDougallSophia) reported
@Plusnet You sent an Openreach engineer who said it was a Plusnet problem. Your colleague said it was impossible to do anything until they received this information from him formally and you would contact me. It's now been 24 hours and nothing from you. No internet all week.
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Louise Simmons
(@LSR_1975) reported
Will be terminating contract effective immediately. Do not believe the customer service ratings. Plusnet do not care about customers at all. #worstcustomerservice # 2/2
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Andrew Green
(@greenster43) reported
@Plusnet I'm a new sim only customer who's porting across. You've ported my number but I still don't have a sim? Help as I'm now without mobile coverage 🤬🤬🤬