Plusnet Outage Report in Porth, Rhondda Cynon Taf, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Porth come from postal codes CF39.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Porth, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Porth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 03: Problems at Plusnet
Plusnet is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (5%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Porth, Rhondda Cynon Taf, Wales
The most recent Plusnet outage reports came from the following cities: Porth, Cardiff, Hengoed and Treorchy.
City | Problem Type | Report Time |
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Internet | ||
Wi-fi | ||
Total Blackout | ||
Total Blackout | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Porth, Wales
Latest outage, problems and issue reports in Porth and nearby locations:
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darran cornelius (@lofty_18) reported from Church Village, Wales
@Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.
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Sheila Smith 🏴🇪🇺 #AlwaysEuropean (@Smith_SM30) reported from Cardiff, Wales
@phil__stanmore No, just tested via phone. I could try checking the line, yes, but I'm not convinced PlusNet are giving me the best service tbh.
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Mento5 (TAFKAB) (@Mento56) reported from Church Village, Wales
@DwyKev @virginmedia Their appalling customer service was the one thing that made me decide to stick with Plusnet rather than switch to them, despite a very attractive offer.
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Emma Harris ♥♬ (@emmalee909) reported from Merthyr Tydfil, Wales
I am now officially a @Plusnet customer for phone & Broadband. Welcome to Fibre!! 🙌🏼
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Dale Tucker (@true_gent78) reported from Cardiff, Wales
@Plusnet is there an issue with mobile? I’m unable to make any outgoing calls
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Dale Tucker (@true_gent78) reported from Cardiff, Wales
Anyone else having Internet issues with @plusnethelp @Plusnet in #cardiff area? #plusnet
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Leigh Canham (@leighcanham) reported from Cardiff, Wales
Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems
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Sara-Jane (@identiti32) reported from Price Town, Wales
@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
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derw (@50shadesofcoch) reported from Cardiff, Wales
@purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales
@robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going
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derw (@50shadesofcoch) reported from Cardiff, Wales
@purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".
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Claire Price ⭐ (@chocolatey4) reported from Aberdare, Wales
@plusnethelp @CitizensAdvice @Plusnet Yes please Adam that would really help me if you would be so kind please as I'm at my witts end here & am not coping with all this .
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Claire Price ⭐ (@chocolatey4) reported from Aberdare, Wales
@CitizensAdvice HELP PLEASE ...With @plusnethelp @Plusnet They wont even give me a grace period , i explained ive a funeral to attend on tues 8th & im going to have to cancel my hospital appointment also now due to this & go without food .meaning i cannot take my meds either !
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales
@robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service
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Rebecca Brough 🏴 (@RebeccaRambler) reported from Pencoed, Wales
A day of disruption on my broadband @Plusnet @plusnethelp and no online chat available- can you help?
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Stuart Willis (@stujw) reported from Church Village, Wales
Hey @Plusnet any update on an outage in CF38 at all? No connection since early this morning? Thanks!
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Aine Flynn (@ABFlynn13) reported from Cardiff, Wales
Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet
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Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales
@Plusnet how do i find out when my contract is up.. i hate awful service and was promised it would be better if I renewed and its not any better at all. I have done all the fault finding and still no better, have to keep resetting the router at least 6 times a day
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Bairdy 💙 (@bairdyblues) reported from Church Village, Wales
@cardiffstu @Gazman1927 They offered me £28 for 18mth contract. I pay £27 with Plusnet . In the 5 plus years I've been with them I've had no issues with service albeit the WiFi drops out occasionally but a router reboot sorts that.
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Bairdy 💙 (@bairdyblues) reported from Church Village, Wales
@Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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joncfc (@J0NCFC) reported
@Plusnet So you first don't set up my mums account correctly, 6 months later you mend it but lose her existing phone no and now won't give it her back?? she is 81 and now has to tell everyone of her new number. It's not a spectacular service is it??? #poor
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Andi Minshall (@andiminshall) reported
@Plusnet broadband and phone line up and down like a fiddlers elbow over the last few months, had a brand new line put down last month and still having problems. What's going on???
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Meg Miller (@MillerMegmiller) reported
@Plusnet Morning. Again I have NO PHONE and NO RESPONSE from Plusnet. Oh sorry....I did get one response telling me it was fixed ...it's NOT......its dead. Supposed to be priority customer as husband has chronic heart disease and we have no mobile signal here?????
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Natasha Allan (@Happy808) reported
@WombleDc I’m with plusnet who win all the customer service awards. I’m not sure how good it is because I only really use it for my zoom pilates and various social media/ messaging apps
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RP (@RP81476301) reported
@Plusnet very patchy internet today. Unusual .. is there a problem in FAVERSHAM Kent?
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Lisa doughty (@Lisadoughty15) reported
@Plusnet Thankyou for not helping in my previous problem I reported i had to mend it myself with not much help from yourselves. Plus paying over the odds for a service which buffers all the time
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Zara A (@zara_a86) reported
@bt_uk Thanks for your reply. Unfortunately, my husband and I have been tirelessly trying for almost two months. We’ve been told it’s a tags issue and we’ve been repeatedly messed around by Plusnet. @Plusnet @plusnethelp
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Reen Onion (@ReenOnion) reported
@Plusnet Thank you. I'll try the wi-fi boost suggestions. If I'm still having problems I'll let you know.
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Chris Dodds (@cdodds74) reported
@Plusnet Why is there no option to cancel BT sport app on your website? I want it cancelled as well as an explanation please as to why it is so difficult to do so?
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Martin - (@Martin76x) reported from Inverness, Scotland
@Plusnet Lmao ,,, you say I can’t discuss the the billing issues but you come to me for payment ? Use the payment you credited to my acc to pay the bill