Plusnet

Plusnet Outage Report in Porth, Rhondda Cynon Taf, Wales

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The latest reports from users having issues in Porth come from postal codes CF39.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Porth, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Porth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Porth, Rhondda Cynon Taf, Wales 12/01/2025 02:15

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Porth, Rhondda Cynon Taf, Wales

The most recent Plusnet outage reports came from the following cities: Blackwood, Cardiff, Pontypridd, Porth and Treharris.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackwood Internet
United KingdomCardiff Total Blackout
United KingdomPontypridd Wi-fi
United KingdomCardiff Wi-fi
United KingdomCardiff Wi-fi
United KingdomCardiff Internet

Community Discussion

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Plusnet Issues Reports Near Porth, Wales

Latest outage, problems and issue reports in Porth and nearby locations:

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile

  • leighcanham Leigh Canham (@leighcanham) reported from Cardiff, Wales

    Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems

  • RebeccaRambler Rebecca Brough 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@RebeccaRambler) reported from Pencoed, Wales

    A day of disruption on my broadband @Plusnet @plusnethelp and no online chat available- can you help?

  • bairdyblues Bairdy 💙 (@bairdyblues) reported from Church Village, Wales

    @cardiffstu @Gazman1927 They offered me £28 for 18mth contract. I pay £27 with Plusnet . In the 5 plus years I've been with them I've had no issues with service albeit the WiFi drops out occasionally but a router reboot sorts that.

  • true_gent78 Dale Tucker (@true_gent78) reported from Cardiff, Wales

    Anyone else having Internet issues with @plusnethelp @Plusnet in #cardiff area? #plusnet

  • lofty_18 darran cornelius (@lofty_18) reported from Church Village, Wales

    @Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.

  • identiti32 Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

  • ABFlynn13 Aine Flynn (@ABFlynn13) reported from Cardiff, Wales

    Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".

  • bairdyblues Bairdy 💙 (@bairdyblues) reported from Church Village, Wales

    @Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.

  • STEVEOLUCKY7 Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales

    @Plusnet how do i find out when my contract is up.. i hate awful service and was promised it would be better if I renewed and its not any better at all. I have done all the fault finding and still no better, have to keep resetting the router at least 6 times a day

  • Smith_SM30 Sheila Smith 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 #AlwaysEuropean (@Smith_SM30) reported from Cardiff, Wales

    @phil__stanmore No, just tested via phone. I could try checking the line, yes, but I'm not convinced PlusNet are giving me the best service tbh.

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service

  • emmalee909 Emma Harris ♥♬ (@emmalee909) reported from Merthyr Tydfil, Wales

    I am now officially a @Plusnet customer for phone & Broadband. Welcome to Fibre!! 🙌🏼

  • chocolatey4 Claire Price ⭐ (@chocolatey4) reported from Aberdare, Wales

    @plusnethelp @CitizensAdvice @Plusnet Yes please Adam that would really help me if you would be so kind please as I'm at my witts end here & am not coping with all this .

  • chocolatey4 Claire Price ⭐ (@chocolatey4) reported from Aberdare, Wales

    @CitizensAdvice HELP PLEASE ...With @plusnethelp @Plusnet They wont even give me a grace period , i explained ive a funeral to attend on tues 8th & im going to have to cancel my hospital appointment also now due to this & go without food .meaning i cannot take my meds either !

  • true_gent78 Dale Tucker (@true_gent78) reported from Cardiff, Wales

    @Plusnet is there an issue with mobile? I’m unable to make any outgoing calls

  • stujw Stuart Willis (@stujw) reported from Church Village, Wales

    Hey @Plusnet any update on an outage in CF38 at all? No connection since early this morning? Thanks!

  • Mento56 Mento5 (TAFKAB) (@Mento56) reported from Church Village, Wales

    @DwyKev @virginmedia Their appalling customer service was the one thing that made me decide to stick with Plusnet rather than switch to them, despite a very attractive offer.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRealShuban Shuban (@TheRealShuban) reported

    @bt_uk @BTCare eqs with @Plusnet over 6 months the internet never gave out once....given how much more I pay for you disappointing thay these glitches occur

  • Frankli64224899 Franklin (@Frankli64224899) reported

    @JamesCarne17 @Plusnet I was frustrated and traumatized when I faced same last week because my account were filled with memories and information which I couldn't afford to loose,till a friend told me about #masonlogantech.on Instagram and how they assisted,I tried their service and it worked outperfect

  • ActiveBryantSys PERSONAL FITNESS TRAINER RESULT US TRY FREE (@ActiveBryantSys) reported

    @Plusnet Absolutely dreadful shocking company would never ever use them again still waiting for them to pay me back the money they owe me it’s gonna take a month absolutely terrible

  • rayrob78 Ray Robertson (@rayrob78) reported

    Hi @Plusnet, my 2-year contract with BT (FTTP) is coming to an end so I'm looking at my options. I see you offer service at my address so I just need to ask, do your broadband connections support IPv6?

  • simon45089521 simon (@simon45089521) reported

    @Plusnet very poor internet speeds in central London and no way to contact them (not answering messages). Well below what was promised when taking out the contract. Anyone else have the same experience? Come on Plusnet, live up to your marketing!

  • cromeaticc mtv (@cromeaticc) reported

    @plusnet you're destitute but tell them to fix up pls

  • kirstii03 Kirsty 🌻 (@kirstii03) reported from Burford, England

    @HRH_Hattie @Plusnet Yes!!! Terrible.

  • Seaside_Jane Jane (@Seaside_Jane) reported

    .@Plusnet I'm unable to connect to the mobile network, getting no signal. I can't make or receive calls. I've done everything advised on my phone on/off, removed & reinserted SIM, checked settings etc. Please advise if there is an issue. Thanks.

  • Visorsdown1 Visorsdown (@Visorsdown1) reported

    @Plusnet I didn’t receive a gift card when I signed up with plusnet via uswitch. The chap on the phone said they aren’t linked. If that’s the case why are they still showing in uswitch. Poor show.

  • charlottemyford Ⓒⓗⓐⓡⓛⓘⓔ Ⓜⓐⓨ (@charlottemyford) reported

    @Plusnet I can’t view the email.. says sorry there’s a problem with my question.. something along those lines.. 😭