Plusnet Outage in Portchester, Hampshire, England

Turns out they did do us proud, back up and running on the same day 💪 Never play with my emotions like that again @Plusnet

'We'll do you proud' - @Plusnet Also @Plusnet - Internet goes down when we both need it to wfh, can't fix over the phone but apparently no need to send an engineer, but if they do and there doesn't appear to be a problem well charge you £65 Internet's been down for 5 hours now

Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox

Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off

2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to

So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL

@brendonvbone I'm with Plusnet and signal is fine

Had a call from 01847912990 with a recorded message saying it was my internet provider and that I’m going to lose service through illegal activity, but if i press 1 I can talk to them. It’s a SCAM of course but @Plusnet @plusnethelp you’re my provider. So thought I’d let you know

Praise for customer service to @Plusnet who happily negotiated a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

Praise for customer service to @Plusnet who are happily negotiates a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

@nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

@Plusnet I have had no phone service for hours no Internet I need help now. Used a friend phone earlier just to get lied to by you

@Plusnet we don’t have any Wi-fi but our router is fine. Is our @OpenreachHelp line down?

@chaznane1 @Plusnet Yeah, none of them are great tbh. Theirs is just particularly awful which sucks because the only ISPs I can use are them and Andrews and Arnold's. So what was your class stuff?

@Plusnet please reconsider when thinking about going to plusnet by far the worst internet provider!!!

@plusnet Hi, I’m not able to log in to my btsport app. I’ve been going around & around trying to reset the btsports app password . No joy. Ages online with bt support. No joy. Bt support says “it’s a plusnet problem” Please help

@PhilosophyTube This is the worst moment for @Plusnet and @WeAreOpenreach to push my internet day back :(

@Martin_Adams @bt_uk Ah man, that sucks. I'd personally recommend Plusnet, they have been great!

@ROTTERTRON I was with Plusnet for a while but the service was so bad I actually went back to BT. Good luck, though :-)

@Plusnet Just duplicating this message as I'm anxious to sort this out: Hi, was just on your site looking at prices, and clicked on something about phones, and this appeared: `We will keep you updated by email and tell you once your service is ready to use.` What does this mean?

Today @Plusnet @plusnethelp is not working again