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Plusnet

Plusnet Outage Report in Portchester, Hampshire, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Portchester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Portchester, England

The most recent Plusnet outage reports came from the following cities: Portsmouth.

CityProblem TypeReport Time
Portsmouth Internet 13 days ago
Portsmouth Phone 13 days ago
Portsmouth Internet 21 days ago
Portsmouth Internet 2 months ago
Portsmouth Total Blackout 2 months ago
Portsmouth E-mail 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Portchester, England

Latest outage, problems and issue reports in Portchester and nearby locations:

  • JSweetman92
    Josh Sweetman (@JSweetman92) reported from Havant, England

    'We'll do you proud' - @Plusnet Also @Plusnet - Internet goes down when we both need it to wfh, can't fix over the phone but apparently no need to send an engineer, but if they do and there doesn't appear to be a problem well charge you £65 Internet's been down for 5 hours now

  • BILDERBERG_GP
    Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

  • JSweetman92
    Josh Sweetman (@JSweetman92) reported from Portsmouth, England

    @brendonvbone I'm with Plusnet and signal is fine

  • Clare231965
    Clare (@Clare231965) reported from Fareham, England

    Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off

  • smartin
    Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who happily negotiated a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

  • Clare231965
    Clare (@Clare231965) reported from Fareham, England

    2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to

  • smartin
    Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who are happily negotiates a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

  • Clare231965
    Clare (@Clare231965) reported from Fareham, England

    Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox

  • Clare231965
    Clare (@Clare231965) reported from Fareham, England

    So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL

  • JSweetman92
    Josh Sweetman (@JSweetman92) reported from Havant, England

    Turns out they did do us proud, back up and running on the same day 💪 Never play with my emotions like that again @Plusnet

  • sjh_987
    Stefan Hargrave (@sjh_987) reported from West End, England

    @kejamieson_ @Plusnet You as well! I haven’t even bothered calling (laziness) but keeps cutting out. Was ok in first lockdown but since the second one been awful

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Hippy_Nikki
    Nikki Poulton (@Hippy_Nikki) reported

    @Plusnet, my service has been lagging all day and is really impacting my ability to get my work done. Is there something wrong with the connection in NW London?

  • LanaBerrington
    Lana (法星) Berrington 🇺🇦💙💛 (@LanaBerrington) reported

    @Plusnet The number was the one I was directed to on the website when I was desperately trying to get help - and the text photo on it that I showed you I only found because someone in the support forums mentioned it, it's well hidden that text fault checker

  • Gazjmo
    Gareth Morris (@Gazjmo) reported

    @Plusnet you want to connect up my telephone line tomorrow morning and as I told you, I don’t have vacant possession of the property until 30th May. You told me this at 7pm this evening, just spent an hour on hold trying to reschedule- please help

  • serichards
    Suzy Richards 🇪🇺 (@serichards) reported

    Well this is annoying. Many of the sites about the different MVNOs said Giffgaff DID support wifi calling. Turns out that is ***** and they don’t 😡 It was shown as being on with Plusnet and they supposedly don’t! It seems a no brainer to have it.

  • shaungibson95
    Shaun Gibson (@shaungibson95) reported

    @Plusnet Hello, could you help me with my bill prices for the past 2 months. My fixed contract ends in Jan 2023. The bill is the same every month, but the past 2 months, the bill has been higher, and have also been different amounts to each other. Any help will be appreciated.

  • brianmcewan87
    Brian (@brianmcewan87) reported

    @Plusnet I changed my renewed my contract online on 19th April to pay £25.50 per month and have just had a DD collected today of the out of contract price of £41.75??? Can you help? 🤔🤔🤔

  • FlappyBerk
    Christian (@FlappyBerk) reported

    @ExInfanteer @CharlotteCGill Most ISPs have bad reviews on TrustPilot. They tend to get the blame even when things are user-error or because of Openreach. For what it's worth I was happy with PlusNet. Cheap, with good UK support the few times I ever needed it. Only moved away from them to get fibre.

  • jogibson18
    jo gibson (@jogibson18) reported

    @Plusnet Do Not Use this supplier if you expect a telephone line and internet service ! Great if you want to pay monthly direct debit to be ignored as soon as there is a faulty that the engineer say will be fixed tomorrow and its now a week later and Plusnet doesn’t reply

  • secretagent00sg
    shaun (@secretagent00sg) reported

    Any one else have problems with #plusnet ? Signal wifi poor ? Hope they fix it

  • joeyisaac3
    Joe Isaac (@joeyisaac3) reported

    @Plusnet Do you guys have an online chat service? Unable to get through on the phone and cant get the information I need via private chat message on here. I dont want to be charged on the phone when I cant even get through