Plusnet Outage Report in Portchester, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Portchester, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (63%)
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Wi-fi (16%)
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Total Blackout (10%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Live Outage Map Near Portchester, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Portsmouth, Southampton and Eastleigh.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Internet | |
| Portsmouth |
Total Blackout | |
| Southampton |
Wi-fi | |
| Portsmouth |
||
| Southampton |
Internet | |
| Southampton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Portchester, England
Latest outage, problems and issue reports in Portchester and nearby locations:
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Sackthwacker
(@lostleigh) reported
from
Portsmouth, England
@Plusnet my master socket front plate is not working for some reason. I can only get internet through the test socket. Who will replace this for me? Thanks
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Stefan Hargrave
(@sjh_987) reported
from
West End, England
@kejamieson_ @Plusnet You as well! I haven’t even bothered calling (laziness) but keeps cutting out. Was ok in first lockdown but since the second one been awful
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Josh Sweetman
(@JSweetman92) reported
from
Havant, England
Turns out they did do us proud, back up and running on the same day 💪 Never play with my emotions like that again @Plusnet
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Clare
(@Clare231965) reported
from
Fareham, England
So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL
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Josh Sweetman
(@JSweetman92) reported
from
Havant, England
'We'll do you proud' - @Plusnet Also @Plusnet - Internet goes down when we both need it to wfh, can't fix over the phone but apparently no need to send an engineer, but if they do and there doesn't appear to be a problem well charge you £65 Internet's been down for 5 hours now
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Dave Adcock
(@DaveDaveadcock) reported
from
Southampton, England
Had a call from 01847912990 with a recorded message saying it was my internet provider and that I’m going to lose service through illegal activity, but if i press 1 I can talk to them. It’s a SCAM of course but @Plusnet @plusnethelp you’re my provider. So thought I’d let you know
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Steve Martin
(@smartin) reported
from
Petersfield, England
Praise for customer service to @Plusnet who are happily negotiates a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏
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Jack Deyes
(@Jack_Deyes) reported
from
Southampton, England
@Plusnet how can I leave your network?
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Peter Jeffries #Standup4Brexit
(@BILDERBERG_GP) reported
from
Newport, England
@nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.
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Josh Sweetman
(@JSweetman92) reported
from
Portsmouth, England
@brendonvbone I'm with Plusnet and signal is fine
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Clare
(@Clare231965) reported
from
Fareham, England
Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox
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Clare
(@Clare231965) reported
from
Fareham, England
2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to
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Steve Martin
(@smartin) reported
from
Petersfield, England
Praise for customer service to @Plusnet who happily negotiated a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏
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Clare
(@Clare231965) reported
from
Fareham, England
Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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AOC
(@CrymychWeather) reported
@emlynevan @aledscourfield @WeAreOpenreach My phone line was brought down by the snow on November 20th, countless texts and calls,5 different #openreach vans, excuses, calls not returned, appointments missed finally fixed today #bunchofwankers along with #plusnet
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Dave Wilson
(@WilsDavid) reported
@Anthony06581857 @Plusnet Their service levels are dropping so badly. Their change to Greenby has left me without email for 5 days now and their simply don’t care.
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Lee Batman
(@lebatman1) reported
@Plusnet hi there any updates regarding outage in treharris area
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Dave Wilson
(@WilsDavid) reported
@Plusnet Your Helpdesk aren’t interested as they say it’s passed to Greenby. I’ve been a plusnet customer for 25 years and am disgusted in your service and attitude.
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Mike Sharp
(@sharpmike) reported
@Plusnet Iv have a contract that runs for the next 16mths. However you only provide FTTC as you are locked to the Openreach network. Other ISP’s are now able to offer FTTP (much faster speeds) in my area. Am I able to exit early without penalty? There is no date for Openreach.
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Anthony Phillips
(@Anthony06581857) reported
@Plusnet I currently do not have any broadband service. The up date from your Chatbot is stating it will be back on line by 23:59 tonight, which is more than 24h!! Can this deadline be improved?
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Not The Boi
(@MyNameIsNameYes) reported
@Plusnet Calls with your support always end the same way "Oh I'm sorry, but we're escalating your case to level 2!". The same level they apparently escalated to last time. It's so exhausting dealing with you and openreach, how can you both be so disorganised.
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Pun Penguin
(@PunPenguin1) reported
@Plusnet Hello. My broadband is going really slow today.
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K.Bee 💛🐝
(@K_bumblebee) reported
I need new broadband…. I'm likely to go with the fastest, cheapest, best voucher offer! But who’s thinks their broadband & service is top tier? Influence me please! Plusnet? Sky? Vodaphone EE? BT Community fibre?
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Dave Wilson
(@WilsDavid) reported
@skink74 @Plusnet They migrated my account and I have had no email for 5 days now. Plusnet don’t care at all and I’ve been a customer for 25 years !! Awful service