Plusnet

Plusnet Outage Report in Portchester, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Portchester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Portchester, Hampshire, England 02/02/2026 18:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Portchester, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Southampton, Portsmouth and Eastleigh.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Internet
United KingdomSouthampton Total Blackout
United KingdomPortsmouth Internet
United KingdomSouthampton Internet
United KingdomEastleigh Internet
United KingdomPortsmouth Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Portchester, England

Latest outage, problems and issue reports in Portchester and nearby locations:

  • smartin Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who happily negotiated a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

  • smartin Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who are happily negotiates a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

  • debsab64 Debsab64 (@debsab64) reported from Eastleigh, England

    @Plusnet I’ve been advised that my switch to broadband is delayed .. but cannot get through to the customer service 0345 number. Help & so far not impressed!

  • JSweetman92 Josh Sweetman (@JSweetman92) reported from Havant, England

    'We'll do you proud' - @Plusnet Also @Plusnet - Internet goes down when we both need it to wfh, can't fix over the phone but apparently no need to send an engineer, but if they do and there doesn't appear to be a problem well charge you £65 Internet's been down for 5 hours now

  • sjh_987 Stefan Hargrave (@sjh_987) reported from West End, England

    @kejamieson_ @Plusnet You as well! I haven’t even bothered calling (laziness) but keeps cutting out. Was ok in first lockdown but since the second one been awful

  • BILDERBERG_GP Peter Jeffries #IsleofWight (@BILDERBERG_GP) reported from Newport, England

    @Plusnet Is there a mobile signal problem on the Isle of Wight? Last two days I've had no signal?

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox

  • BILDERBERG_GP Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

  • lostleigh Sackthwacker (@lostleigh) reported from Portsmouth, England

    @Plusnet my master socket front plate is not working for some reason. I can only get internet through the test socket. Who will replace this for me? Thanks

  • JSweetman92 Josh Sweetman (@JSweetman92) reported from Havant, England

    Turns out they did do us proud, back up and running on the same day 💪 Never play with my emotions like that again @Plusnet

  • DaveDaveadcock Dave Adcock (@DaveDaveadcock) reported from Southampton, England

    Had a call from 01847912990 with a recorded message saying it was my internet provider and that I’m going to lose service through illegal activity, but if i press 1 I can talk to them. It’s a SCAM of course but @Plusnet @plusnethelp you’re my provider. So thought I’d let you know

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to

  • Jack_Deyes Jack Deyes  (@Jack_Deyes) reported from Southampton, England

    @Plusnet how can I leave your network?

  • JSweetman92 Josh Sweetman (@JSweetman92) reported from Portsmouth, England

    @brendonvbone I'm with Plusnet and signal is fine

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Roberthastosay Robert (@Roberthastosay) reported

    What an utter farce that .@Plusnet email is still not working properly.

  • SusieBeeTee Sue Beattie (@SusieBeeTee) reported

    @HelloFromMarcus Maybe that’s Plusnet’s head office which might explain your issues?

  • KWCook57 Athelstan the Man (@KWCook57) reported

    @HelloFromMarcus @witherjay @Plusnet Why have someone on the help line who cannot, well... help?

  • alexpractice89 Alex. (@alexpractice89) reported

    @Plusnet Thank you! Sorry for being angry but both myself and my fiancé need to work at home this week so this is gonna be a big problem. Thanks again!

  • ospriet Jamie Frost (@ospriet) reported

    If you ever want to find out which of your friends and family secretly hate you, ask for recommendations about a phone/internet provider. If any of them say @plusnet - they're the ones. Nothing but problems for 15 months, and I literally cannot wait for the end of this contract.

  • nifty1a nifty1a (Paul B) (@nifty1a) reported

    POP3 email login failing, webmail working, but extremely slowly, no one answering support line. @Plusnet Award winning service? Don't make me laugh...

  • karen_harvey Karen Harvey (@karen_harvey) reported

    Hi @Plusnet Can you help me with my super-slow broadband please? I waited for a call back, only to be told they can't talk to me about my account as my name isn't on it.

  • drc1947 David (@drc1947) reported

    @Plusnet In tomorrow's Major Service Update , please can you focus on those of us who don't have any e-mail service at all, rather than those who might experience a delay , we are feeling a little neglected ! ( and bored by a repeating message )

  • DAW4 Denise Woodcock (@DAW4) reported

    @AndyCrossley13 @Plusnet They've had problems with emails since last Wednesday, I had that yesterday but not today.

  • RunningCeeBee CeeBee 💙 (@RunningCeeBee) reported

    @Plusnet Broadband not working and due to high volume of calls, can't get through on the phone. Any suggestions for how to contact? I work from home and really need an internet connection.