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Plusnet

Plusnet Outage Report in Portchester, Hampshire, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Portchester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 14% Wi-fi (14%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Portchester, England

The most recent Plusnet outage reports came from the following cities: Portsmouth.

CityProblem TypeReport Time
Portsmouth Internet 16 days ago
Portsmouth Phone 16 days ago
Portsmouth Internet 24 days ago
Portsmouth Internet 2 months ago
Portsmouth Total Blackout 2 months ago
Portsmouth E-mail 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Portchester, England

Latest outage, problems and issue reports in Portchester and nearby locations:

  • JSweetman92
    Josh Sweetman (@JSweetman92) reported from Havant, England

    Turns out they did do us proud, back up and running on the same day 💪 Never play with my emotions like that again @Plusnet

  • smartin
    Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who happily negotiated a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

  • JSweetman92
    Josh Sweetman (@JSweetman92) reported from Portsmouth, England

    @brendonvbone I'm with Plusnet and signal is fine

  • smartin
    Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who are happily negotiates a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

  • JSweetman92
    Josh Sweetman (@JSweetman92) reported from Havant, England

    'We'll do you proud' - @Plusnet Also @Plusnet - Internet goes down when we both need it to wfh, can't fix over the phone but apparently no need to send an engineer, but if they do and there doesn't appear to be a problem well charge you £65 Internet's been down for 5 hours now

  • Clare231965
    Clare (@Clare231965) reported from Fareham, England

    2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to

  • lostleigh
    Sackthwacker (@lostleigh) reported from Portsmouth, England

    @Plusnet my master socket front plate is not working for some reason. I can only get internet through the test socket. Who will replace this for me? Thanks

  • Clare231965
    Clare (@Clare231965) reported from Fareham, England

    Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off

  • Clare231965
    Clare (@Clare231965) reported from Fareham, England

    Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox

  • BILDERBERG_GP
    Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

  • sjh_987
    Stefan Hargrave (@sjh_987) reported from West End, England

    @kejamieson_ @Plusnet You as well! I haven’t even bothered calling (laziness) but keeps cutting out. Was ok in first lockdown but since the second one been awful

  • Clare231965
    Clare (@Clare231965) reported from Fareham, England

    So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • guyrodwell_
    Guy Rodwell (Closed) (@guyrodwell_) reported

    I've been with both BT and Plusnet now, and this has been a prominent issue with both. One day your internet just doesn't work properly and it's only when you put your device on 5GHz that it works properly 🙃

  • redders91
    Dan Redman (@redders91) reported

    @Plusnet Hi, we have had an orange light flashing on the router for a while now. Please could you check the service in TN39? Thanks

  • BrimmellDen
    Den Brimmell 🇺🇦💙 The NHS (@BrimmellDen) reported

    ….on Friday I was told by @Plusnet that the problem would be fixed by 15:30 yesterday but,no joy. Today my mom phoned @Plusnet using my landline (our service is fine but we’re fibre optic) & was told that @WeAreOpenreach were doing “dig work” in the street to fix the problem….

  • BrimmellDen
    Den Brimmell 🇺🇦💙 The NHS (@BrimmellDen) reported

    @Plusnet @Plusnet there’s STILL no landline or internet for my mom or several of her neighbours in spite of you telling me that the problem would be sorted by 15:30 yesterday (7/3/22)! I DM’d you again yesterday & today but had no reply. Is anyone awake there?! What is going on?😤

  • MelJPotter
    Mel Potter (@MelJPotter) reported from St. Ives, England

    @Plusnet we've no mobile service but you're showing no service issues? Can you help please?

  • REMITINTEGRITY
    Vern (@REMITINTEGRITY) reported

    @PriapusIQ We received similar bollocks from Plusnet increasing our wifi pro rata with so called inflation. I sent them an email saying yes no problem but inflation is only transitory.

  • Deadbob76
    Robert Aitken (@Deadbob76) reported

    @Plusnet It’s your product I have issues with

  • Ampfreak2
    Ampfreak (@Ampfreak2) reported

    @Plusnet Hi. Have run into my credit cap. I have only had the sim a month, never used it and cancelled it over a week ago but now getting emails telling me I'm in my credit buffer. Phone queue is horrendous!!

  • tsunimee
    tsunimee (@tsunimee) reported

    @Plusnet You can help by not forcing me to have a landline just to have internet. I have not made a landline call in 20 years. I don't even know my landline and don't even have a physical phone attached to it.

  • ianboothroyd
    Ian Boothroyd (@ianboothroyd) reported

    @Plusnet Please ask the people in charge to be more open. 3.9% is a lot to add to bills on top of inflation, and it's reasonable for a customer to ask why. The 'approved statement' gives no 'rationale'. @Ofcom please note.