Plusnet

Plusnet Outage Report in Portchester, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Portchester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Portchester, Hampshire, England 03/16/2026 21:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Portchester, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Portsmouth and Southampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomPortsmouth Internet
United KingdomPortsmouth Internet
United KingdomPortsmouth Total Blackout
United KingdomSouthampton Wi-fi
United KingdomPortsmouth E-mail
United KingdomSouthampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Portchester, England

Latest outage, problems and issue reports in Portchester and nearby locations:

  • smartin Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who happily negotiated a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

  • JSweetman92 Josh Sweetman (@JSweetman92) reported from Portsmouth, England

    @brendonvbone I'm with Plusnet and signal is fine

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox

  • smartin Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who are happily negotiates a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to

  • DaveDaveadcock Dave Adcock (@DaveDaveadcock) reported from Southampton, England

    Had a call from 01847912990 with a recorded message saying it was my internet provider and that I’m going to lose service through illegal activity, but if i press 1 I can talk to them. It’s a SCAM of course but @Plusnet @plusnethelp you’re my provider. So thought I’d let you know

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off

  • BILDERBERG_GP Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Phil_Elwell Phil Elwell (@Phil_Elwell) reported

    @Plusnet Hi there - relating to query #204444940 with your customer help team in September 2020, I'm still experiencing connection problems and would like to terminate my broadband contract early without penalty. I can't get through to your helpline constantly busy

  • jaucourt Phil Benson (@jaucourt) reported

    @Plusnet you've just cut off my broadband, for no reason. I tried calling you and get told that you can't connect me to a customer service adviser and to ring back tomorrow. I'm so angry with you right now.

  • fxckingcringe katie (@fxckingcringe) reported

    @Memeulous @OpenreachHelp I use Plusnet which are rlly good customer service

  • MyIckleBoyBlue Kelly Stewart (@MyIckleBoyBlue) reported

    @MarcAllera The service received from @plusnet is shockingly bad, been trying to sort an issue out completely for months, and haven’t had a response to many attempts at contact since before Christmas, Direct Debit will be cancelled and I’ll be taking my business elsewhere

  • GlynTW Glyn Taylor-Williams (@GlynTW) reported from Kidderminster, England

    @Plusnet @plusnethelp still waiting for you to reply so you can fix my broadband.

  • LauraLoo841 Laura (@LauraLoo841) reported

    @Plusnet how can I speak to someone about my broadband? Not an option to speak to someone. Need help quickly. Keeps dropping out. Need stable and reliable service to be able to work from home. Whole day unable to work successfully

  • PlanetPenwith Planet Penwith (@PlanetPenwith) reported

    @Plusnet My ADSL broadband is continually dropping out. Very very poor service from a company that quotes "We'll do you proud". Sorry but I have to disagree, you are definitely NOT doing me proud. Terrible! I will be stopping my direct debit and returning your router - 1 out of 10

  • liamch_88 Liam Charlton (@liamch_88) reported

    My grandparents are shielding and can’t make outgoing calls! Can’t see what’s going on their account online. 24hrs later and no reply, can’t even sit in a queue on the phone because it automatically hangs up. Shocking service this @Plusnet @plusnethelp

  • RebecaQuental Rebeca (@RebecaQuental) reported

    @Plusnet with issues again? Of course! And the customer service phones are not available, not good enough for working from home.

  • MsRosaline Jean R T Barnett🌹 (@MsRosaline) reported

    @Plusnet Please can you tell me why, as a Plusnet customer, I am unable to report a faulty phone line? For 2 days I have had no dial tone, have tried contacting by mobile to be met with a 'cannot connect due to high volume' message. Equally unhelpful on line merrygoround!!!