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Plusnet

Plusnet Outage Report in Portchester, Hampshire, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Portchester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Portchester, England

The most recent Plusnet outage reports came from the following cities: Portsmouth.

CityProblem TypeReport Time
Portsmouth Internet 8 days ago
Portsmouth Phone 9 days ago
Portsmouth Internet 16 days ago
Portsmouth Internet 1 month ago
Portsmouth Total Blackout 1 month ago
Portsmouth E-mail 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Portchester, England

Latest outage, problems and issue reports in Portchester and nearby locations:

  • smartin
    Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who are happily negotiates a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. ๐Ÿ‘ ๐Ÿ‘

  • Clare231965
    Clare (@Clare231965) reported from Fareham, England

    2 hours in & im only 17 mins into a catch up programme thanks to Plusnetโ€™s shit broadbands &that they wonโ€™t allow me to cancel my subscription despite being within the 14 day period of being able to

  • BILDERBERG_GP
    Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

  • sjh_987
    Stefan Hargrave (@sjh_987) reported from West End, England

    @kejamieson_ @Plusnet You as well! I havenโ€™t even bothered calling (laziness) but keeps cutting out. Was ok in first lockdown but since the second one been awful

  • JSweetman92
    Josh Sweetman (@JSweetman92) reported from Portsmouth, England

    @brendonvbone I'm with Plusnet and signal is fine

  • Clare231965
    Clare (@Clare231965) reported from Fareham, England

    Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb itโ€™s now the 9th & guess what been lied to - again! They also said my monthly payment would be ยฃ25 email said ยฃ38! Should have been ready Thursday put router on - nothing! Load of bolox

  • JSweetman92
    Josh Sweetman (@JSweetman92) reported from Havant, England

    Turns out they did do us proud, back up and running on the same day ๐Ÿ’ช Never play with my emotions like that again @Plusnet

  • Clare231965
    Clare (@Clare231965) reported from Fareham, England

    So, I complained about shoddy service from Plusnet gets a Iโ€™m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL

  • JSweetman92
    Josh Sweetman (@JSweetman92) reported from Havant, England

    'We'll do you proud' - @Plusnet Also @Plusnet - Internet goes down when we both need it to wfh, can't fix over the phone but apparently no need to send an engineer, but if they do and there doesn't appear to be a problem well charge you ยฃ65 Internet's been down for 5 hours now

  • Clare231965
    Clare (@Clare231965) reported from Fareham, England

    Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and theyโ€™re expecting payment for that they can P off

  • smartin
    Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who happily negotiated a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. ๐Ÿ‘ ๐Ÿ‘

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • woolcycle
    Su Lacy (@woolcycle) reported

    @statusisdown Yes. Broadband fine but email in local PC outlook and also Plusnet webmail completely not working. Their website is also malfunctioning. @Plusnet

  • moomadeb
    Deb ๐ŸŒบ (@moomadeb) reported

    @PlusnetOfficial #plusnet #plusnetdown I canโ€™t get my emails at the moment! @Plusnet @plusnethelp Help! Any ideas when the server will be back up?

  • David297819311
    David (@David297819311) reported

    @Plusnet absolutely rubbish service from Plusnet. Called customer service who said a wait of up to 40 mins to speak to someone. Now been on 1 hour 20 mins and still waiting. I'm calling on behalf of my parents who are priority users due to health issues and I cannot get thru

  • MichaelPhi55951
    Michael Phillips (@MichaelPhi55951) reported

    @Plusnet 37 mb last night Iโ€™m paying for 900 mb , hour on the phone tonight still no answer , how are you getting awards for the this appalling service !!!!!! No call back when you said you would !! How times do I have to call you to tell you this is a problem ????

  • HazelR74
    Hazel Robertson (@HazelR74) reported from Ulsta, Scotland

    @Plusnet my out going email is not working. How long before it starts again please?

  • Buttoncrew
    JoannaCB (@Buttoncrew) reported

    @Plusnet I have issues with the speed of my wifi and it keeps cutting off. However itโ€™s in my dadโ€™s name and heโ€™s away, and wants me to sort it. What details do I need.

  • Interssuseption
    RagingTinnitus (@Interssuseption) reported

    @Plusnet My Internet has been disconnecting at peak times for the last few days. Can you fix it please.

  • ed_called
    โœž ๐˜พ๐˜ผ๐™‡๐™‡๐™€๐˜ฟ ๐™๐™Š ๐™Ž๐™€๐™๐™‘๐™€ โœž (@ed_called) reported

    @Plusnet why have I & everyone else in my entire neighbourhood been without broadband for 3 days now without any sign of it being fixed? @bt_uk just get the issue sorted will you we are not living in a third world country for goodness sake!

  • HumanityReality
    โ˜†XEyeโ˜†๐ŸŒ๐ŸŽถ๐ŸŽง (@HumanityReality) reported

    Are you down plusnet @Plusnet

  • PhilipGruffiths
    Philip Gruffiths (@PhilipGruffiths) reported

    @Plusnet Not really aware winning customer service, not willing to fight and help a new customer with connection issues. Poor Poor Poor.