Plusnet

Plusnet Outage Report in Portchester, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Portchester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Portchester, Hampshire, England 02/23/2026 15:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Portchester, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Portsmouth, Southampton and Eastleigh.

Loading map, please wait...
City Problem Type Report Time
United KingdomPortsmouth Internet
United KingdomPortsmouth Total Blackout
United KingdomSouthampton Wi-fi
United KingdomPortsmouth E-mail
United KingdomSouthampton Internet
United KingdomSouthampton Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Portchester, England

Latest outage, problems and issue reports in Portchester and nearby locations:

  • smartin Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who are happily negotiates a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

  • JSweetman92 Josh Sweetman (@JSweetman92) reported from Havant, England

    'We'll do you proud' - @Plusnet Also @Plusnet - Internet goes down when we both need it to wfh, can't fix over the phone but apparently no need to send an engineer, but if they do and there doesn't appear to be a problem well charge you £65 Internet's been down for 5 hours now

  • sjh_987 Stefan Hargrave (@sjh_987) reported from West End, England

    @kejamieson_ @Plusnet You as well! I haven’t even bothered calling (laziness) but keeps cutting out. Was ok in first lockdown but since the second one been awful

  • JSweetman92 Josh Sweetman (@JSweetman92) reported from Havant, England

    Turns out they did do us proud, back up and running on the same day 💪 Never play with my emotions like that again @Plusnet

  • JSweetman92 Josh Sweetman (@JSweetman92) reported from Portsmouth, England

    @brendonvbone I'm with Plusnet and signal is fine

  • lostleigh Sackthwacker (@lostleigh) reported from Portsmouth, England

    @Plusnet my master socket front plate is not working for some reason. I can only get internet through the test socket. Who will replace this for me? Thanks

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL

  • smartin Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who happily negotiated a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

  • DaveDaveadcock Dave Adcock (@DaveDaveadcock) reported from Southampton, England

    Had a call from 01847912990 with a recorded message saying it was my internet provider and that I’m going to lose service through illegal activity, but if i press 1 I can talk to them. It’s a SCAM of course but @Plusnet @plusnethelp you’re my provider. So thought I’d let you know

  • BILDERBERG_GP Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • DannyPa82681611 Danny Parker (@DannyPa82681611) reported

    @Plusnet @SkintDad Your Internet is rubbish, stay away from it people it cuts off at least 3 times a day! Its been off over an hour now and still won't come on! I will be switching over to a more reliable company now. Absolute shocking service.

  • Eric13030648 Eric (@Eric13030648) reported

    @plusnethelp My plusnet contract is ending on the 2nd March 2021. I have been trying reach customer customer services to no avail. Could yoh please provide an email I can reach you on?

  • NatalieMcroy Natalie McRoy (@NatalieMcroy) reported

    @plusnethelp I've been told Plusnet cannot process the refund even though it is their error and I should speak to my bank and call back tomorrow - not like I have a full-time job I need to hold down or anything. Why should I do Plusnet's job for them? I expect compensation.

  • AJfromUK AJ Perkins 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇬🇧 🏳️‍🌈 (@AJfromUK) reported

    @Plusnet Not to be a snitch or anything but I was switching to your mobile network and my current provider told me although you piggyback off EE you don't actually get to use the network fully. Is that true?

  • KoalaBarry Barry (the Koala). (@KoalaBarry) reported

    @FredTedHug 1) No - no post Youview box stopped working, spent all am trying to sort it including factor reset, nothing. Rung Plusnet, no longer supporting Freeview, may need a new box charge could be £160, but system would shutdown in Nov at end of contract - decided to cancel TV option

  • NatalieMcroy Natalie McRoy (@NatalieMcroy) reported

    I've been told Plusnet cannot process the refund even though it is their error and I should speak to my bank and call back tomorrow - not like I have a full-time job I need to hold down or anything. Why should I do plusnets job for them? I expect compensation for this.

  • fitzmauriceg Guy Fitzmaurice #3.5% (@fitzmauriceg) reported

    @plusnethelp @alan0669 @K_Stand_Red Piotr, your reply is nonsense. Plusnet never answers the phone. Stop treating your customers with contempt.

  • DannyPa82681611 Danny Parker (@DannyPa82681611) reported

    @Plusnet @SkintDad Your Internet is rubbish, stay away from it people it cuts off at least 3 times a day! Its been off over an hour now and still won't come on! I will be switching over to a more reliable company now. Absolute shocking service.

  • AlexanderOeteg1 Alexander Oetegenn (@AlexanderOeteg1) reported

    My broadband upload speed has been 0.5/6 for weeks and is affecting my app loading. Can someone at plusnet help. Have just renewed my contract last month and this isn't good enough in 2021. How about a rouer upgrade suitable for modern requirements? Please help

  • christudball Uncle Phil (@christudball) reported

    @ThreeUKSupport @ThreeUK when will 5g broadband be available in my area (CF417PW). I'm getting fed up with @Plusnet and their laggy connections, but apprently there is no issue.