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Plusnet

Plusnet outages and service status in Portchester, England

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Full Outage Map
  • Plusnet generated 0 outage signals in the last 24 hours around Portchester, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received Jul 8, 3:20 AM GMT+1.
  • 100% Internet (100%)

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Portchester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Portchester, England

The most recent Plusnet outage reports came from the following cities: Portsmouth, Waterlooville, and Fareham.

CityProblem TypeReport Time
Portsmouth Internet 7 days ago
Portsmouth Internet 20 days ago
Waterlooville Internet 21 days ago
Fareham Internet 2 months ago
Portsmouth Internet 4 months ago
Portsmouth Phone 4 months ago

Nearby cities with recent reports

Portsmouth

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Portchester, England

Latest outage, problems and issue reports in Portchester and nearby locations:

  • smartin
    Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who are happily negotiates a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

  • Clare231965
    Clare (@Clare231965) reported from Fareham, England

    2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to

  • BILDERBERG_GP
    Peter Jeffries #IsleofWight (@BILDERBERG_GP) reported from Newport, England

    @Plusnet Is there a mobile signal problem on the Isle of Wight? Last two days I've had no signal?

  • lostleigh
    Sackthwacker (@lostleigh) reported from Portsmouth, England

    @Plusnet my master socket front plate is not working for some reason. I can only get internet through the test socket. Who will replace this for me? Thanks

  • smartin
    Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who happily negotiated a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

  • debsab64
    Debsab64 (@debsab64) reported from Eastleigh, England

    @Plusnet I’ve been advised that my switch to broadband is delayed .. but cannot get through to the customer service 0345 number. Help & so far not impressed!

  • JSweetman92
    Josh Sweetman (@JSweetman92) reported from Portsmouth, England

    @brendonvbone I'm with Plusnet and signal is fine

  • sjh_987
    Stefan Hargrave (@sjh_987) reported from West End, England

    @kejamieson_ @Plusnet You as well! I haven’t even bothered calling (laziness) but keeps cutting out. Was ok in first lockdown but since the second one been awful

  • Clare231965
    Clare (@Clare231965) reported from Fareham, England

    Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off

  • JSweetman92
    Josh Sweetman (@JSweetman92) reported from Havant, England

    Turns out they did do us proud, back up and running on the same day 💪 Never play with my emotions like that again @Plusnet

  • BILDERBERG_GP
    Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

  • louiscolpitts
    Louis Colpitts (@louiscolpitts) reported from Fareham, England

    No internet again @Plusnet! When will this be sorted, it’s starting to interrupt my job!

  • JSweetman92
    Josh Sweetman (@JSweetman92) reported from Havant, England

    'We'll do you proud' - @Plusnet Also @Plusnet - Internet goes down when we both need it to wfh, can't fix over the phone but apparently no need to send an engineer, but if they do and there doesn't appear to be a problem well charge you £65 Internet's been down for 5 hours now

  • Clare231965
    Clare (@Clare231965) reported from Fareham, England

    So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL

  • Clare231965
    Clare (@Clare231965) reported from Fareham, England

    Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • terminate
    exe | @terminate (@terminate) reported

    Dear Data Protection Officer, (or forward too within 30 days to respond) I am writing to make a subject access request under Article 15 of the UK GDPR and the Data Protection Act 2018. SPECIFICALLY REGARDING EE CONTRACTING AND PARTNERSHIP I request a copy of all personal data you hold about me, covering the entire period I have been your customer. In particular, please include: 1. My account records and account history, including all changes made to my account details, security settings, or registered devices, and the dates of those changes; 2. Records of any SIM changes, SIM swaps, number ports, or new devices added to my account, with dates; 3. Records of any logins or access to my online account, including dates and, where held, locations or IP addresses; 4. My billing records and itemised call/text/data metadata (numbers contacted, dates, durations, data usage) — I am not requesting the content of communications; 5. Records of my contact with your customer services, including notes, call recordings, and webchat or message transcripts; 6. The recipients or categories of recipients to whom my personal data has been disclosed, identified by name where possible, including any third-party contractors, processors, or other organisations, and any recipients outside the United Kingdom, together with the safeguards relied on for any international transfer; 7. The purposes and lawful basis for your processing, and your retention periods. 8. Terms of service updates for me and my account if any or legal binding, the dates they were changed and what specifically was changed on these dates regarding my account or my legal rights 9. PARTNERS AND CONTRACTORS SPECIFICALLY NAMED AND SHARED WITH EE/BT/PLUSNET

  • piercepower222
    Dave O’ Connor (@piercepower222) reported

    @Benleo Awful shower to deal with. So relieved when I finally got shot of them and got a simple deal with PlusNet

  • leedsbee
    ǝǝqspǝǝl 🇬🇧⚛️⚡️💡 (@leedsbee) reported

    @Benleo Never been a customer of theirs but It’s probably a very close tie between them, BT, Three, EE & Plusnet. The needs of the customer are totally irrelevant

  • wendy4robbie
    Widge80 (@wendy4robbie) reported

    @Plusnet have restricted my service as payment hasn’t been made(despite setting up a DD!). I have tried to pay online several times but payment page is not working. I called 3 different numbers between 18:20 and 18:40 and been told their lines are closed and only open 8am-8pm?!

  • RedDyke69
    Red **** (@RedDyke69) reported

    @Benleo Damn those half-Spanish-owned companies, eh? Why not go with a good solid British-owned broadband provider like Zen Internet, Plusnet or Andrews & Arnold or even good old BT! It seems a classic case of “do as I say, not as I do” — preaching economic nationalism while happily relying on foreign-owned services to **** up your broadband !

  • CraftyGirl1460
    Caroline (@CraftyGirl1460) reported

    @Plusnet Been a customer for years. Moved to Full Fibre this morning. Now problems!! Not Internet cable sent. Need Internet and mobile for health reasons. I'm deaf and Kelly (Open Reach) send guy who mumbles with heavy foreign accent! I want my Internet back please 😥

  • NDP2022
    NMP (@NDP2022) reported

    @Plusnet any chance of resolving my issue. Your company took £22.99 for a new account from me. No account created and long wait times each time I ring getting passed to other teams. Over 40 mins so far. I simply want a refund.

  • GlutenReviews
    GlutenFreeReviews (@GlutenReviews) reported

    @Plusnet is your text service not working, trying to report slow connection buty message is failing to send to you.

  • PlantShift
    Heena Modi Ⓥ 🌱 (@PlantShift) reported

    @Plusnet I've texted help to 07800008121 as my internet keeps dropping out. I look forward to hearing from someone soon.

  • _Claire_A
    CLAIRE A (@_Claire_A) reported

    Anyone else’s @Plusnet broadband been down for hours? 😑