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Plusnet

Plusnet Outage Report in Portchester, Hampshire, England

Why is my Plusnet service not working?

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If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Portchester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Portchester, England

The most recent Plusnet outage reports came from the following cities: Portsmouth.

CityProblem TypeReport Time
Portsmouth Internet 12 days ago
Portsmouth Phone 12 days ago
Portsmouth Internet 20 days ago
Portsmouth Internet 1 month ago
Portsmouth Total Blackout 1 month ago
Portsmouth E-mail 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Portchester, England

Latest outage, problems and issue reports in Portchester and nearby locations:

  • JSweetman92
    Josh Sweetman (@JSweetman92) reported from Portsmouth, England

    @brendonvbone I'm with Plusnet and signal is fine

  • smartin
    Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who happily negotiated a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

  • Clare231965
    Clare (@Clare231965) reported from Fareham, England

    2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to

  • Clare231965
    Clare (@Clare231965) reported from Fareham, England

    Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox

  • BILDERBERG_GP
    Peter Jeffries #IsleofWight (@BILDERBERG_GP) reported from Newport, England

    @Plusnet Is there a mobile signal problem on the Isle of Wight? Last two days I've had no signal?

  • JSweetman92
    Josh Sweetman (@JSweetman92) reported from Havant, England

    Turns out they did do us proud, back up and running on the same day 💪 Never play with my emotions like that again @Plusnet

  • sjh_987
    Stefan Hargrave (@sjh_987) reported from West End, England

    @kejamieson_ @Plusnet You as well! I haven’t even bothered calling (laziness) but keeps cutting out. Was ok in first lockdown but since the second one been awful

  • Clare231965
    Clare (@Clare231965) reported from Fareham, England

    Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off

  • JSweetman92
    Josh Sweetman (@JSweetman92) reported from Havant, England

    'We'll do you proud' - @Plusnet Also @Plusnet - Internet goes down when we both need it to wfh, can't fix over the phone but apparently no need to send an engineer, but if they do and there doesn't appear to be a problem well charge you £65 Internet's been down for 5 hours now

  • louiscolpitts
    Louis Colpitts (@louiscolpitts) reported from Fareham, England

    No internet again @Plusnet! When will this be sorted, it’s starting to interrupt my job!

  • smartin
    Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who are happily negotiates a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

  • lostleigh
    Sackthwacker (@lostleigh) reported from Portsmouth, England

    @Plusnet my master socket front plate is not working for some reason. I can only get internet through the test socket. Who will replace this for me? Thanks

  • Clare231965
    Clare (@Clare231965) reported from Fareham, England

    So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL

  • BILDERBERG_GP
    Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

  • debsab64
    Debsab64 (@debsab64) reported from Eastleigh, England

    @Plusnet I’ve been advised that my switch to broadband is delayed .. but cannot get through to the customer service 0345 number. Help & so far not impressed!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • tonya6124
    Tony Alpe (@tonya6124) reported

    @Plusnet not "doing themselves proud". Ordered new SIM on 24 Aug and still not received it. Twice they said it has been sent and after I called them they admitted it had not been sent. Where's this great Yorkshire service?🤬

  • heafod
    Ian Head (@heafod) reported

    @Plusnet I have resolved the issue for now. The trouble is the billing mistakes happen every 2 months as Plusnet try to put their price increase through again. Then it takes an hour on the phone to sort it out - again. Plusnet is as useless and tiring to deal with as BT their parent.

  • themiIkybarkid_
    amber pickles🦇 (@themiIkybarkid_) reported

    @Plusnet my broadband isnt working help pls

  • Jenny1175xxx
    Jen x (@Jenny1175xxx) reported

    @Plusnet why is my internet connection none existent today? Poor connection most of time but today there has been hardly any (Sheffield S35 post code)

  • GeckoShibori
    GeckoShibori (@GeckoShibori) reported

    @Plusnet I was trying to troubleshoot a streaming issue with streamlabs and after 2 hours they said "contact your ISP" so here I am. How can you help me please?

  • thejamester81
    Jay Gavin T (@thejamester81) reported

    @Plusnet please can u assist, my mother in laws plus net Broadband is not working

  • juliejuliemck
    Julie McKinnell (@juliejuliemck) reported

    @Plusnet shocking, shocking service!!!!!!!!!?

  • randall1uk
    🧣🇲🇲 COYS 🇹🇭🏝🇬🇧🐟🇨🇳🦠 (@randall1uk) reported

    @Plusnet The internet is back on so u can cancel the visit? Thanks

  • Lime_AT_Ltd_UK
    Lime Assistive Technology Ltd, UK (@Lime_AT_Ltd_UK) reported

    @Plusnet Hi. Apologies for my delayed reply. I realised it was a Windows issue as the Ethernet status showed data packets coming in and going out. I then tried to connect to my iPhone's hotspot. When that caused the same issue, I reset the network settings which worked! Thanks, Sarah

  • JanetBance
    Janet Bance (@JanetBance) reported

    Every dealing I have had with plusnet has been horrendous, slow intermittent broadband and very unprofessional customer service