Plusnet

Plusnet Outage Report in Pontarddulais, City and County of Swansea, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pontarddulais, City and County of Swansea, Wales 02/21/2026 20:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • CarlHolding87 𝖢𝖺𝗋𝗅 𝖧𝗈𝗅𝖽𝗂𝗇𝗀 (@CarlHolding87) reported from Carmarthenshire, Wales

    @gib_paul 🤣🤣 its plusnet really but john lewis give far better service ..

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Cousins155 Bev (@Cousins155) reported

    @Plusnet Here we go again! When i had a on going complaint, the broadband improved a bit, now dropped the complaint & broadband Useless again! & they want to sort it out their end out because that's where it's coming from, their control room!! 😡

  • Plusnet Plusnet (@Plusnet) reported

    @DogyoungJ What specifically do you want to raise a complaint about, as we may be able to assist you here? -Tony Plusnet Sheffield

  • astheadteach damo (@astheadteach) reported

    @Plusnet award winning customer service? My daughter has been in her new house for nearly 2 weeks and you are still fobbing them off. Is it because they’re a young person? Minusnet more like.

  • techreverie Jim (@techreverie) reported

    @eepgjd @Plusnet 10:12 am, link just re-established. Monitoring for stability. 🤞

  • BeMaxAttack Brendan (@BeMaxAttack) reported

    @plusnethelp @Plusnet can't make calls and incoming phone calls go direct to voicemail. Same SIM in use for over 12months - please help

  • robgovier Rob Govier (@robgovier) reported

    @plusnet is there an issue in Leeds (LS16) internet just gone down for no reason?

  • Road_Tripping Steve Eustace (@Road_Tripping) reported

    @Plusnet hi, network appears to have been down all afternoon in the BS49 area. Is there a reason? And indeed a resolution? Thanks

  • nat1811 Natalie Morgan (@nat1811) reported

    @Plusnet @plusnethelp I need someone to help me ASAP before I have to go to a legal team to help me. Your company has yet again made a complete mess of my account and closed it before I even had an opportunity to pay this month's bill.

  • joe__ratcliffe Joe Ratcliffe (@joe__ratcliffe) reported

    @Plusnet How do I go about cancelling this service? Extremely unhappy with your Internet and have been for a year now

  • jeani48534246 jeani (@jeani48534246) reported

    @Plusnet You’re serious? I think I will just change service and give my hard earned to a service that does more than pass the buck. Shocker….your ads are a lie.