Plusnet

Plusnet Outage Report in Pontarddulais, City and County of Swansea, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pontarddulais, City and County of Swansea, Wales 02/27/2026 18:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • S_M_Thompson Stephen M Thompson (@S_M_Thompson) reported

    @Plusnet Is there a problem with access the ccgi webspace at the moment? I keep getting a message to say the site cannot be found.

  • ChrisHogg17 Chris Hogg (@ChrisHogg17) reported

    @Plusnet have had no mobile signal now since Saturday afternoon just the occasional fraction of a bar then emergency call only nothing that will make a call

  • Silentjake1 Silentjake (@Silentjake1) reported

    @Plusnet constant disconnects 5-6 times today at least, incredibly slow speeds when it is working, nothing seems to fix the issue as after around an hour it just goes back to flashing orange again

  • mealsgateboys Paul&Nigel (@mealsgateboys) reported

    @Plusnet can't access mobile or broadband app just a circle going round and round Help please

  • beedoubleyou_ B**jamin W***iams (@beedoubleyou_) reported

    @BibiLynch @Plusnet @VodafoneUK Yeah we kept blaming our poor old devices for how **** our Internet was, when it was Plusnet all along. They're just a bit **** and not worth the couple of quid a month saving.

  • tony_kenobi Tony (@tony_kenobi) reported

    @Plusnet Yes, primarily an issue with WiFi devices eg. phone, smart speakers, WiFi extender. Connection randomly speed/connection drops and then improves again. WiFi hub has been seen going orange before recovering.

  • csmith87uk Chris Smith MCCT (@csmith87uk) reported

    @Plusnet I don't understand why there are so many issues. It's just gone again and won't come back on now. I'm a teacher who is in self isolation, I cannot do my job without internet and I've had nothing but problems for the last few days!

  • OWestbrookian Old Westbrookian (@OWestbrookian) reported

    @Plusnet reported my broadband down on Saturday, still not working today! #plusnet #invisibleengineers

  • lishy_mc Lish (@lishy_mc) reported

    @Plusnet I've had no mobile service AT ALL for the past 3 days.. what is going on?! @plusnethelp

  • bbinzzz 🆗 (@bbinzzz) reported

    NOT THE PLUSNET MAN TRYNA CHAT ME UP BC I NEEDED TO CANCEL 😳