Plusnet

Plusnet Outage Report in Pontarddulais, City and County of Swansea, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pontarddulais, City and County of Swansea, Wales 02/23/2026 01:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • DougieDCam Douglas Cameron💙 (@DougieDCam) reported

    @plusnet help! I have no phone signal so can't call you. No reports of a fault on the ee service. Can you help me resolve this issue please?

  • pat1doughty Pat1doughty (@pat1doughty) reported

    @Plusnet is anyone else having problems receiving and making calls on Plusnet Mobile, our number has stopped, but still recent texts. Plusnet seem to think it’s ok for you to have phone number that doesn’t work!?

  • steve5162 Steve Bailey (@steve5162) reported

    I am currently a Plusnet mobile customer. My chosen plan was £6, 4Gb data, unlimited calls and texts on a rolling 30 day arrangement. My monthly plan has increased to £6.55. My old arrangement is still available to new customers which I consider grossly unfair @Plusnet

  • Chee5e Natalie (@Chee5e) reported

    @Plusnet customer service has really gone down hill since the last time we were with them. Never again #avoid

  • _DirectingMind DirectingMind (@_DirectingMind) reported

    @LukeHarby @Plusnet I had the same issue now another 2 weeks for Openreach to come back. Did you have anymore luck? They have a monopoly on the fibres and aren’t accountable to end users so provide a horrific service @WeAreOpenreach

  • Plusnet Plusnet (@Plusnet) reported

    @markb44z Hi Mark, I'm really sorry about the loss of conection. I've just checked and can see that there was an outage affecting your area this morning. It's since been resolved and I can see that you're now back online, apologies for any disruption. - Adam - Plusnet Sheffield

  • Chee5e Natalie (@Chee5e) reported

    @Plusnet customer service has really gone down hill since we were last with them. Messed us around & will never go back with them again #avoid

  • PaolaGabrie11i Paola Gabrielli (@PaolaGabrie11i) reported

    @Plusnet Thank you for the email. I have moved to another provider that will start on the 14th. Does this mean I have being charged the whole month to cover for 7 days while the service moves over?

  • heathrown Scott Barkla (@heathrown) reported

    @plusnet my Internet is down for the 5th time today. Is it susceptible to wind? Why so flaky all of a sudden?

  • SpongebobKnackp SpongebobKnackerpants (@SpongebobKnackp) reported

    @ItsJustaRide I have BT and found them really good. I used to have Plusnet and had the same issue so I switched. Much more superior service and connection speeds