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Plusnet

Plusnet Outage Report in Pontarddulais, City and County of Swansea, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontarddulais, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • _katyjames
    kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • gjdavies70
    Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • CarlHolding87
    𝖢𝖺𝗋𝗅 𝖧𝗈𝗅𝖽𝗂𝗇𝗀 (@CarlHolding87) reported from Carmarthenshire, Wales

    @gib_paul 🤣🤣 its plusnet really but john lewis give far better service ..

  • reedo456
    Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RachaelParkman
    Rachael Parkman (@RachaelParkman) reported

    @Plusnet This is a long standing issue. We had a total outage last year, fixed with new router. Lately we’ve lost connection for up to 15 mins at a time. Now has gone completely.

  • jones293_jones
    Graham jones (@jones293_jones) reported

    @NOWHelpTeam It’s exposed. Iv always been on virgin so never bother. But I’m sick to the back teeth of them and looking to move. Yourselves sky bt and plusnet are all looking interesting. But I’m stuck on what to do.

  • JT_Vegas
    JT (@JT_Vegas) reported

    Hi @Plusnet, I am meant to be transferring over to you today from sky broadband. I was told that once the sky service stopped then I’d be ready to go with you guys. Sky stopped their service at midnight and yours still isn’t up and running….. any ideas when this will start?

  • RachaelParkman
    Rachael Parkman (@RachaelParkman) reported

    @Plusnet Hi Tony, we’ve updated the router. The issue seems to be no signal coming into the router

  • CllrAsimMahmood
    Asim Mahmood (@CllrAsimMahmood) reported

    @Plusnet really disappointed. You guys have messed up my number port for my mobile and I’ve just learned you’ve cancelled my broadband because you think I have 2 phone lines at my house. Ever hear of contacting the customer before doing something so drastic?

  • esarty
    Esarty (@esarty) reported

    @Woolystone @Plusnet That’s really pretty poor!

  • Meowowowowowoww
    katmeow (@Meowowowowowoww) reported

    @Plusnet hi my internet has been down since lunchtime, can you see what is wrong at your end?

  • cosplaycleo
    Cleo Little (@cosplaycleo) reported

    @Plusnet Internet gone down again. Hasn't been that long since it was supposedly fixed last time... starting to find your service to be incredibly poor

  • KarenSethuraman
    Rev Karen Sethuraman (@KarenSethuraman) reported

    Yep you’ve guessed it… Dear @Plusnet Now DAY 4 re family mobiles not being able to ring/text. Now works at night time .. but no signal during day?! Continued awful service.. See previous tweet @Ofcom And yes today we will be moving networks. Thank goodness

  • Jarmara
    Sarah, sauntering vaguely downwards (@Jarmara) reported

    @Plusnet @esarty Then should you not provide a dongle or free access to the BT hotspot facility? Admin errors happen, but you should do all you can to provide the service promised to your customer.