1. Home
  2. Companies
  3. Plusnet
  4. Pontarddulais, Wales
Plusnet

Plusnet Outage Report in Pontarddulais, City and County of Swansea, Wales

Why is my Plusnet service not working?

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontarddulais, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • reedo456
    Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • _katyjames
    kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Mackers1969
    Mackers MCCT (@Mackers1969) reported

    @Plusnet I am a new Broadband customer and already have BT sport as a standalone package. How do I transfer this to within my Plusnet package?

  • neiljstewart
    Neil Stewart (@neiljstewart) reported

    @Plusnet hi, my internet has gone down but your website says no issues. Any ideas? Thank you

  • lizjonwilltom
    Liz Allen (@lizjonwilltom) reported

    @AFitzgerald1992 @Plusnet Used to have it before the fibre got to the box a mile away but cost a fortune and could be unstable at times… tbh we cope with what we’ve got but would prefer to pay for what get… iyswim

  • AnnMSinnott
    Ann Sinnott (@AnnMSinnott) reported

    @PuppyMonsterBo1 @Virgin You have just blinded me with science! Never heard of plusnet and as for a "roku device" 🙃

  • LauraPr00618282
    Laura Price (@LauraPr00618282) reported

    @Plusnet my internet is currently down. Do you know why this is?

  • vincentvan_iroh
    🌑🌙 (@vincentvan_iroh) reported

    as if @Plusnet has been taking money from my account for A YEAR after i asked them to close the account for lying about how their service would be good enough for work from home (it isn’t) and they have the nerve to say i owe closing fees when i was way out of contract

  • Plusnet
    Plusnet (@Plusnet) reported

    @sharnehawkins Hi Sharne, thanks for getting in touch and I'm sorry to see you had a loss of service yesterday. While I can see that you had lost connection for a number of hours, it has since returned. Are you able to get back online, or are you still having problems? -Tony Plusnet Sheffield

  • hj81111
    hj (@hj81111) reported

    @plusnet appalling customer service, exploiting peoples vulnerability. No empathy or compassionate. How these big company's only care about £££££££

  • localcrowboy
    Anger issues 💢 (@localcrowboy) reported

    @Plusnet not to worry, I've heard that it was BT doing works but that they didn't bother to inform anyone so the whole street was down. I understand that if they don't tell you there's not much you can do about it.

  • JohnLuffrum
    John Luffrum (@JohnLuffrum) reported

    @Plusnet had taken place and there was nothing they could do. Phoned later (I have a life to get on with) with situation same, got a much more sympathetic advisor who said there had been trouble with changeovers and I should make a number of calls from the new numbers and report