1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Plusnet
  6. ❯
  7. Pontarddulais, Wales
Plusnet

Plusnet Outage Report in Pontarddulais, City and County of Swansea, Wales

Why is my Plusnet service not working?

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontarddulais, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • gjdavies70
    Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • CarlHolding87
    𝖒𝖺𝗋𝗅 π–§π—ˆπ—…π–½π—‚π—‡π—€ (@CarlHolding87) reported from Carmarthenshire, Wales

    @gib_paul 🀣🀣 its plusnet really but john lewis give far better service ..

  • annwylid
    Catrin Madge (@annwylid) reported from Cwmamman, Wales

    @Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?

  • reedo456
    Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • _katyjames
    kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • BullshitViking
    George Tal πŸ––πŸͺβœ¨ (@BullshitViking) reported

    Why ******** did plusnet create a new hub and remove the ability to split the ssid when like any smart device that’s not some premium **** like a Philips hue bulb depends on that? **** sake.

  • JStrummered
    Joseph Strummered (@JStrummered) reported

    @virginmedia Why is your **** service twice as expensive as Plusnet?

  • millie464
    Helen Millier (@millie464) reported

    @Plusnet Dear Ela, it doesn't resolve the issue or inconvenience though does it!

  • gfaz81
    Gill (@gfaz81) reported

    Working from home with no internet is gonna be great over the next few days. ******* plusnet are the worst.

  • Plusnet
    Plusnet (@Plusnet) reported

    @Brendan_Dyson Hi Brendan, I'm sorry to see you're unhappy with the service. Please do let us know if we can assist with anything here. Thanks Alice @ Plusnet Leeds

  • Craghoops
    Craig Hooper (@Craghoops) reported

    @Plusnet So today was meant to be my swap over day from Sky to Plusnet, and here I am stuck with nothing, the router hasn't arrived and it seems my sky service has been terminated. Care to help?

  • Hornistin
    Kerin Black (@Hornistin) reported

    @PlusNet @plusnethelp My phone was just stolen. How do I block the number and IMEI now that your customer service is shut?

  • Stephness36
    Steph Inglis (@Stephness36) reported

    @Plusnet internet keeps dropping but online checker on the website says all services are good. Can you check my local area for issues? Thanks

  • Plusnet
    Plusnet (@Plusnet) reported

    @willwallis196 Hello, I haven't heard from you since Wednesday, if you still require assistance, please direct email you can contact, if you would be happy to direct message you're account username, we would be happy to help. - Beth, Plusnet Sheffield

  • steventeague16
    steven teague (@steventeague16) reported

    @Plusnet Slow speeds via ethernet now disconnections ( 2 just in the last 30 minutes ). the poor line quality cycle is starting over again so please don't say the line is testing fine - had months of this nonsense earlier this year and was resolved after a number of visits. Thanks