Plusnet Outage Report in Pontarddulais, City and County of Swansea, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Pontarddulais, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Pontarddulais, Wales
Latest outage, problems and issue reports in Pontarddulais and nearby locations:
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!
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kat 🍊
(@_katyjames) reported
from
Swansea, Wales
plusnet is honestly THE worst wifi in the world
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Gareth Davies
(@gjdavies70) reported
from
City and County of Swansea, Wales
@Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Liam
(@LiamHumpage) reported
@Ofcom - what’s the regulations around wifi speeds? With @Plusnet fibre 145 (guaranteed 80mbps). Wifi speeds drop lower than 5mbps at peak times. Support team are useless. Ethernet speed is fine Been advised to buy a mesh network or run a cable around my house at my own cost 🙄
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Harrison
(@harrysond14) reported
@Plusnet Hey, can someone get in touch with me about my broadband please? It’s performing awfully, and still im paying around £31 a month. With prices going up im likely to end up paying close to £40 for broadband that is shockingly bad. I just can’t afford it?
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Kate Taylor
(@kateyp123) reported
@Plusnet I've cancelled my mobile account and direct debit, but I've just received an email saying my monthly payment is due. Can you help?
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ROBERT JOHNSON
(@robjo2112) reported
@Plusnet really sucks. Broadband went off at 1pm today and now midnight is still off. I'm losing £50 a day in salary for each day it is not fixed. I work from home due to disability and this is how they treat their customers. Ripoff Britain at its worst. I want recompense. 🤬🤬🤬
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Colin smith
(@Colin_msmith) reported
@Plusnet Yes no problem
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Beccy Dresden - @dresdeb@mastodon.social
(@dresdeb) reported
@Plusnet As I tweeted last night (?not shown in your reply?), it only lasted a few minutes this time. No obvious cause at this end though - usually when I have issues with your product, I lose service completely, but this time it just slowed to a crawl, with router looking normal.
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Greg B
(@GregorBuick) reported
@Plusnet can you help explain to me why the guaranteed minimum broadband speed I was offered was 61Mbps. But when I log in to my broadband account on your website its now only saying estimated download speed of 41-46Mbps, which is what I'm getting. (1/2)
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Story Strategist | She/Her 🇺🇦
(@gillianography) reported
@plusnet are awful and their signal is diabolical atm#plusnet Anyone else?
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Lewis Palframan
(@PalframanLewis) reported
Oustanding customer service follow up call from Hugh @Plusnet just now. Comprehensive explanaion of how to resolve my issue.👏🏻👏🏻👏🏻
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Millar Millar
(@MarkMillarx889) reported
@Plusnet Do you not understand English when you are commenting in English, my mother has try to get this sorted out a number of times. The next step is a complaint to ofcom and legal action in court against plusnet for breach of contract.