Plusnet Outage Report in Pontarddulais, City and County of Swansea, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Pontarddulais, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 18: Problems at Plusnet
Plusnet is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (66%)
-
Wi-fi (13%)
-
Total Blackout (10%)
-
E-mail (7%)
-
Phone (2%)
-
TV (1%)
Live Outage Map Near Pontarddulais, City and County of Swansea, Wales
The most recent Plusnet outage reports came from the following cities: Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Wi-fi | |
| Llanelli |
Total Blackout | |
| Port Talbot |
Wi-fi | |
| Swansea |
Phone | |
| Swansea |
Internet | |
| Carmarthen |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Pontarddulais, Wales
Latest outage, problems and issue reports in Pontarddulais and nearby locations:
-
Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!
-
kat 🍊
(@_katyjames) reported
from
Swansea, Wales
plusnet is honestly THE worst wifi in the world
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Tuppe
(@Tuppe) reported
Hi @plusnet. Changed service in December and paid to January. How long do refunds take please?
-
Tommy Storey 💙
(@Hunkchunkalmond) reported
@MartinSLewis Think it's about £21 but would rather pay more than be stuck with Plusnet, they were awful up until we left them late last year.
-
Luke Downing
(@LukeDowning19) reported
@jbrooksuk @virginmedia Yeah, @Plusnet do this too. It’s really bad and I don’t know how they get away with it
-
Will Pratt
(@WillPra31526195) reported
@plusnethelp Hi I have signed up for a plusnet contract at a new property but just been informed by my landlord the flat does not have a phone line and they are not open to having one installed. Will I be able to cancel my contract in this case?
-
Marc
(@_Marc_74) reported
@MartinSLewis plusnet about 36 a month all in, get around 70mbps, no issues, no drops out. tempted on trooli on my street for 50 but then also add a phone line for 300mbps but i dont see the point. i can stream and download fine at 70
-
John Devlin ⚽️
(@DieselTuning) reported
@MartinSLewis Check out the feedback on any Plusnet advert, it’s horrible, I would think hard about switching to them
-
Ben Nuttall
(@ben_nuttall) reported
@biscuitsgod We had this problem and they kept coming back without what they needed. Literally about 12 times. They just never passed the information on. Nightmare calling @Plusnet every time who would then call openreach both of which seemed ironically terrible at communication.
-
Nermin
(@Nermin14881916) reported
@danpos_ @Plusnet When I get those speeds with my operator and talking to the technician does not work I give them an hour of bad grades on Ookla and as much frustration I can put into obscene words in comments on their FB page. Especially if they have promotions for new users.
-
Ash
(@ashleighn99) reported
Plusnet is actual the worst Broadband provider man this time last year my actual router melted from overheating causing a massive fire hazard n now am no getting any internet on n off :)) Only cause I messaged after waiting hours have a been informed it's a fault in my area lol
-
OGKP24
(@KireeP24) reported
Really not impressed with my @Plusnet broadband. My firestick jumps, videos and uploads are so slow.....everything is as should be, its slower than my nan at this point. Not impressed.