Plusnet

Plusnet Outage Report in Pontarddulais, City and County of Swansea, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pontarddulais, City and County of Swansea, Wales 02/04/2026 15:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • X74703259 X (@X74703259) reported

    @Plusnet is your broadband service down yet again? Your service is absolutely awful and the worst I’ve ever had to endure in a decade. Your router is not fit for purpose and drops connection frequently. All round shocking broadband service along with poor customer service.

  • kristianvanders Kristian van der Vliet 🇬🇧🇳🇱🇪🇺🏳️‍⚧️ (@kristianvanders) reported

    @dotwaffle @Plusnet There is in fact a problem, though.

  • LadyOfAquitaine Ellen (@LadyOfAquitaine) reported

    @Plusnet my internet is super bad, I constantly have to wait for it to load or get stuck on a loading screen. I’d accept the occasional one but when it’s every day it’s annoying!

  • tilika Ionut Lucian (@tilika) reported

    Hi, need some help @plusnethelp @Plusnet

  • PennyBarrow Penny Barrow (@PennyBarrow) reported

    @Plusnet thanks a lot! Now stuck with no mobile due to your stupid number port system. Should at least wait until you have confirmation that the new SIM cars has arrived! Unhelpful customer services too.

  • w2wanderer Jon LeVec (@w2wanderer) reported

    @jacquep @skytv Had Sky for ages. With a very slow BB speed. Complained and they repeatedly said "we'll try to improve, but it's yr old BT copper cable.." still <0.5MB. Spoke with PlusNet ab this and they just said 'rubbish'. Never will buy anything from them ever again.

  • andy17467869 andy (@andy17467869) reported

    @Plusnet Got a router bt smart one just need help setting it up please on Monday

  • rackvevo rakku (@rackvevo) reported

    @Plusnet is this why my wifi sucks *** you've been singing dance monkey on karaoke nights every ******* day never working

  • louisew13313731 louise watson (@louisew13313731) reported

    @Plusnet I live in belper in derbyshire De56 and have no internet for 2 days …. Can’t get through on customer service is there a problem in my area

  • CluskeyGary gary cluskey (@CluskeyGary) reported

    @Plusnet de56, Belper, broadband been down since midday yesterday. Seen openreach vans everywhere clearly trying to fix it, any idea when it's going to be fixed?