Plusnet

Plusnet Outage Report in Pontarddulais, City and County of Swansea, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pontarddulais, City and County of Swansea, Wales 04/01/2026 14:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ROTTERTRON Clive Cooper (@ROTTERTRON) reported

    @EmmaGB90 Never again for plusnet for me! I suffered a year of pain with them. Sometimes I only got 5mbps

  • PeteForster Pete Forster (@PeteForster) reported

    @Plusnet service has gone live today but I'm still unable to add BT sport and today is the end of the promotion which I signed up for. No answer on your help line for 20 mins. Can someone help?

  • EarlHaig2 Earl_Haig (@EarlHaig2) reported

    @Effiedeans @TalkTalk @Plusnet I've switched from BT to Sky to Plusnet, never had any issues or gaps in service I assumed the *** from openreach just rocks up and moves the cable about at the exchange/box on change over day

  • CoweIsabel isabel (@CoweIsabel) reported

    @Effiedeans @TalkTalk @Plusnet I hsd this nonsense when my ee contract ended . The renewed contract became BT (who own EE) They needed to change to super fibre (or something) It took a month , with 2 working from home. We had a temp modem which could only connect from the loft . Dreadfuul service

  • andrewfq Andrew Q (@andrewfq) reported

    @Plusnet Hi - for those unable to use the phone, what methods can be used to service the 14 day notice period? I tried to find a way yesterday but was uncertain, please advise. For the avoidance of doubt, I am wanting to do this as you want me to renew on 18 months.

  • TrackMinded_ OneTrackMinded (@TrackMinded_) reported

    @Plusnet Hello. I bought an upgrade package from you yesterday and was meant to receive the upgraded speed yesterday, yet I still do not have it. I have no emails or messages indicating delay. Can you please help?

  • warrenha8 Harry (@warrenha8) reported

    @Plusnet I'm cancelling my DD and cancelling your service. If itslike this at the start then what's it going to be like going forward. Absoulte joke

  • Sarah29310416 Sarah 💙 (@Sarah29310416) reported

    @Plusnet You will not find a more friendly company than this one. The staff are understanding and have the patience of a saint! Plus you actually get to speak to someone rather than a crappy online messaging service. Thank you

  • apn1179 Anne Nash (@apn1179) reported

    @Plusnet @Plusnet link is broken LInk giving this message404. That’s an error. The requested URL was not found on this server. That’s all we know.

  • aubreyjason jason r (@aubreyjason) reported

    @Plusnet is there another outage?