Plusnet

Plusnet Outage Report in Pontarddulais, City and County of Swansea, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pontarddulais, City and County of Swansea, Wales 01/22/2026 09:00

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Pontarddulais, City and County of Swansea, Wales

The most recent Plusnet outage reports came from the following cities: Pontardawe.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontardawe E-mail
United KingdomSwansea Wi-fi
United KingdomLlanelli Total Blackout
United KingdomPort Talbot Wi-fi
United KingdomSwansea Phone
United KingdomSwansea Internet

Community Discussion

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Plusnet Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RazoRmedia Bruce (@RazoRmedia) reported

    @AndrewGalvin14 @Plusnet Same in Manchester. Service is down across@the country it seems

  • neilford Neil Ford (@neilford) reported

    Hi @Plusnet. Any update on what appears to be a widespread service outage?

  • theembersfire Marcus C (@theembersfire) reported

    @AndrewGalvin14 @Plusnet Exact same issue in Maidstone, been down for over an hour now so not great when WFH! Customer services are obviously swamped as it won't even let you queue if you dial. I'm shocked there's been no announcement given how extensive this seems to be.

  • karlwilliams Deadlight (@karlwilliams) reported

    If you want a course on how not to handle a network outage, look to @plusnet. Their entire network is down, as is their status page, and they've stopped answering calls and given no updates on social media.

  • karlwilliams Deadlight (@karlwilliams) reported

    @leedsfan72 @Plusnet They're generally ok for me but it's always terrible communication and slow fixes when there's a problem. Search on twitter for "plusnet" and keep checking it. It's better than trusting them to update us.

  • xOldmanpete oldman (@xOldmanpete) reported

    @Plusnet Did we make a bad Cuppa so you are punishing us? Give us our BB back and I'll practice more...

  • stefandyson Stefan Dyson (@stefandyson) reported

    @Plusnet broadband services down in S43 as well, router connects, blue light, no internet. Thanks

  • sunandosengupta sunando sengupta (@sunandosengupta) reported

    @Plusnet trying to connect to helpline for broadband not working. Cannot reach helpline too :(. Any help really appreciated.

  • sawcar carmen rose (@sawcar) reported

    @SyHawkes @Plusnet My daughter withPlusnet. She's never had any problems. Could be two reasons. Covid or grief! Seems like everything is slowly shutting down.

  • leenoad1991 Lee Noad (@leenoad1991) reported

    @Plusnet @AlexLewSec @Plusnet any danger you of acknowledging this as a nation-wide outage and giving us an ETA for a resolution?