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Plusnet

Plusnet outages and service status in Pontarddulais, Wales

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  • Plusnet generated 0 outage signals in the last 24 hours around Pontarddulais, including 0 direct reports.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontarddulais, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Plusnet Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • CarlHolding87
    𝖒𝖺𝗋𝗅 π–§π—ˆπ—…π–½π—‚π—‡π—€ (@CarlHolding87) reported from Carmarthenshire, Wales

    @gib_paul 🀣🀣 its plusnet really but john lewis give far better service ..

  • gjdavies70
    Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • reedo456
    Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • _katyjames
    kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • annwylid
    Catrin Madge (@annwylid) reported from Cwmamman, Wales

    @Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Cousins155
    Bev (@Cousins155) reported

    @Plusnet Just like to say,once again.Thank u 4 the rubbish internet again last night.Every day is the same.Had the engineer out, no prob, changed freqency on wifi hub,sat nomore than 6ft away from hub,still the same.Rubbish service!Rubish company! Stay away from minusnet! RIP OFF SERVICE!

  • GeekityGeek
    Daniel Parr (@GeekityGeek) reported

    @Plusnet My phone was stolen today. Your website says to contact you asap, but sends me to page where "phone stolen" isn't an option and your phone lines are closed! Throwing in a "My Account" section with zero options to lock my SIM or divert my calls has been a big help too :(

  • cambrianguy
    Clive Sedgebeer (@cambrianguy) reported

    Having broadband issues so phoned @Plusnet to inform them. I had checked my b/band speed with various operators and was only getting 20mbps. Plusnet said their reading was around 80. Smart TV wouldn't operate so they blamed the TV. Switched tv over to a freesat box and it worked

  • Ry_Rides_Bikes
    RyRidesBikes (@Ry_Rides_Bikes) reported

    @Plusnet I managed to sort it with a customer service advisor over the phone, thank you

  • glhardy
    Gemma Smith (Hardy) (@glhardy) reported

    Sat listening to my husband on a call with Dean @Plusnet. I have never heard such a ridiculously rude conversation from a customer service rep. Plusnet must be so proud to have him on the team

  • Plusnet
    Plusnet (@Plusnet) reported

    @AndyBaker05 Hi Andy, sure and I'm sorry to see that's a problem. Can you get back to us on a DM with either your username or the landline number please? - Adam - Plusnet Sheffield

  • joe__ratcliffe
    Joe Ratcliffe (@joe__ratcliffe) reported

    @Plusnet Hi Jess, tried all of that when I first encountered your poor Internet speeds. Plusnet are hardly doing me proud, and have been disappointing me for a year now

  • nickw7coc
    Nick W (@nickw7coc) reported

    @Plusnet Please remind me how to raise a ticket for technical help... I can't find it on the site...πŸ€”πŸ™„

  • ceepeebee
    chris brown (@ceepeebee) reported

    @plusnethelp @Plusnet hi - have you got any info on outages in York? Our broadband went down at half five and is showing no sign of coming back.

  • mattscotty_
    Matt (@mattscotty_) reported

    @Plusnet hi there, please may I check the current wait time for technical support? I’ve been on hold for 20 mins so far