Plusnet

Plusnet Outage Report in Pontarddulais, City and County of Swansea, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pontarddulais, City and County of Swansea, Wales 03/02/2026 11:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • CarlHolding87 𝖢𝖺𝗋𝗅 𝖧𝗈𝗅𝖽𝗂𝗇𝗀 (@CarlHolding87) reported from Carmarthenshire, Wales

    @gib_paul 🤣🤣 its plusnet really but john lewis give far better service ..

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • annwylid Catrin Madge (@annwylid) reported from Cwmamman, Wales

    @Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?

  • swiftysw Simon Williams (@swiftysw) reported from Llanelli, Wales

    @Plusnet anyone to help with an upgrade??..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • xEmilyWood Emily Wood (@xEmilyWood) reported

    @Plusnet Are you able to tell me the charges for cancelling my contract please? I’ll keep an eye on my account until into the new year in case it changes but they seem certain I can’t bring my service across :(

  • crispinflower Crispin Flower (@crispinflower) reported

    @plusnet my internet in Brecon has been appalling for the last ~36 hours... can't even load your website to raise a support ticket. Anything wrong?

  • StephenEPotts Stephen Potts (@StephenEPotts) reported

    @OpenreachHelp I'm frankly fed up with the number of major broadband outages in Elsenham. Three major issues in the past six months. Please sort the street box out so that a mere sneeze next to it doesn't knock out our connection. @Plusnet @BTBroadbandOUT

  • Jamie07483119 Jamie (@Jamie07483119) reported

    @Plusnet for a company that seems to pride themselves on a finagled high end customer service, it seems virtually impossible to actually contact you without getting tossed about to non PN support forums and the like. i need to report my router/service not being fit for purpose.

  • tim_1_of_a_kind Tim Hocking (@tim_1_of_a_kind) reported

    @Plusnet hi i have paid my mobile bill but my mobile is still suspended and the customer service keeps saying the line is closed.

  • GarfieldTheCa15 GarfieldTheCat (@GarfieldTheCa15) reported

    @VodafoneUK Hi - no it's not you that's the problem. It's @Plusnet who I moved to earlier this year and have given me 2 outages in 6 months. Just as soon as my contracts up I'll look at you guys again because I had nothing like those probs with you. Have a great Christmas.

  • lifehacksNLP Chris@lifehacksnlp (@lifehacksNLP) reported

    @maobook @TalkTalk Give @Plusnet a go Lee They've been fantastic since I've been with them Don't charge you extra for Superfast broadband and I get another brilliant deal on their mobile service too I get Broadband unlimited and unlimited calls I can honestly say Plusnet have been the best

  • DanielG85362543 Daniel Greene (@DanielG85362543) reported

    @Plusnet Avoid this provider, absolute crap service and full of ****!

  • willsscott0857 Scott Willams (@willsscott0857) reported

    @oszkar_lovas @Plusnet I recommend Str0n1ium on IG he help me fixed my account asap

  • LouiseScott1377 Louise S🎩🏴󠁧󠁢󠁷󠁬󠁳󠁿🐟🌹💙 (@LouiseScott1377) reported

    @Plusnet can I have some help with my signal dropping please.