Plusnet

Plusnet Outage Report in Pontarddulais, City and County of Swansea, Wales

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pontarddulais, City and County of Swansea, Wales 12/30/2025 14:15

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Pontarddulais, City and County of Swansea, Wales

The most recent Plusnet outage reports came from the following cities: Pontardawe.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontardawe E-mail
United KingdomSwansea Wi-fi
United KingdomLlanelli Total Blackout
United KingdomPort Talbot Wi-fi
United KingdomSwansea Phone
United KingdomSwansea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • katy_clouds ☁️Katy Clouds☁️ (@katy_clouds) reported

    I am SICK TO DEATH of @Plusnet and their hideous customer service - today they took a direct debit that I paid last week and when I call, their systems are down

  • rjb_1998 R (@rjb_1998) reported

    @edpen_ Plusnet bad

  • O_T_Cymru OliverTwistCymru (@O_T_Cymru) reported

    @Plusnet I'm having difficulty getting through to an advisor as I have a problem with my download speeds, should be 65mbs + but getting under 20mbs

  • TrishSansom Trish Sansom 💙🟨🟥 🟠💛 (@TrishSansom) reported

    @Plusnet You do have support , but not any that's useful for deaf people. Very few deaf people I know use text talk. Anyway , you are an Internet company. The only one that does not allow Internet to close accounts. I suggest you talk to any of the deaf charities to ask their opinion.

  • MarkSBoorman Mark Boorman (@MarkSBoorman) reported

    @Plusnet hi - is there a network problem this afternoon? I got my business broadband today and it is cutting out every couple of minutes.

  • SnahBhatti Snah Bhatti (@SnahBhatti) reported

    @Plusnet @plusnet is the worst customer service and broadband provider! I suggest you contact me ASAP! This is the biggest regret of my life choosing you

  • jo2107 jo collins (@jo2107) reported

    @EE Thank you but I’m not a customer, I’m with Plusnet who use your mast. The issue has been affecting the village for over a year, something relating to the mast, so i wondered if there was an update yet

  • 198kHz Martin (@198kHz) reported

    @Plusnet Hope supply chain problems aren't affecting di-lithium reserves.

  • proactivepaul Paul Brannigan (@proactivepaul) reported

    @Plusnet any chance of a response to support ticket 219049467 ?

  • SnahBhatti Snah Bhatti (@SnahBhatti) reported

    @Plusnet Someone from Plus net best just call me back now! I’ve been on the phone for an hour passed from person to person and you cut me off! The terrible customer service is beyond me how @Plusnet @plusnethelp managed to stay in business this long! I’ve been calling all yesterday too