Plusnet

Plusnet Outage Report in Pontarddulais, City and County of Swansea, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pontarddulais, City and County of Swansea, Wales 03/23/2026 16:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • _theo666 huw (@_theo666) reported

    @Plusnet I have a Hub One router but recently been having problems with it. It keeps switching on and off by itself thus interrupting the internet use Does this a couple of times a day. I have tried all your fixes Can I please have this replaced by one of your Hub Two routers

  • AlexTodhunter Alex Todhunter (@AlexTodhunter) reported

    @Plusnet I can't believe an account which took me all of 3 minutes to sign up for, on the basis that it was flexible and I could cancel at any time, has taken 3 months to cancel!!

  • BroughtonTowers 🇬🇧 K.J.S 🇺🇸 (@BroughtonTowers) reported

    @tropicalskindeb I've been with Plusnet for the past 5 years now. Never had a problem. Very competitive pricing, with willingness to talk if you're not happy. Call centers are in UK not India.

  • kaydubu27 Kay Wong (@kaydubu27) reported

    @Plusnet Hi, I’m switching over to broadband with you from Sky, but seem to have been disconnected from Sky before Plusnet is up and running? Please can you help? Thanks

  • Plusnet Plusnet (@Plusnet) reported

    @Kinglouy08 Hi Anthony, I'm sorry to hear you're having trouble making a payment. I have looked into your account and sent an email regarding this. As this includes account specific information, I'm unable to send the same over here. - Curtis, Plusnet Sheffield

  • Pauline54232922 Pauline Turner #pigoneer (@Pauline54232922) reported

    @4lanFrancis @tescomobile But you're right about Plusnet. I switched from them to Vodafone last October. Big mistake! The promised £100 voucher never arrived, the speed is slow, no free landline calls and less data allowance.

  • AlexTodhunter Alex Todhunter (@AlexTodhunter) reported

    @Plusnet @Plusnet I can't believe it takes so much effort to close down my monthly contract. It took me 3 minutes to sign up. Now I'm being told I can only cancel by calling a telephone number which will likely have me on hold at a cost which exceeds my monthly bill!?!?

  • KatTrimble Kat J Trimble (@KatTrimble) reported

    @NoraHutson I have PlusNet Mobile. No hassle at all. And so cheap! It's my broadband that I have to change. I hate having a landline I never use.

  • rossbrown Ross Brown (@rossbrown) reported

    @Plusnet Cheers. Have a good evening (assuming you’re not working too late!) - Ross, Plusnet Customer, Manchester 🤔

  • ValourRain Valour🏳️‍🌈 🏳️‍⚧✝️♿ (@ValourRain) reported

    For a new bloody hub, and paying two internet bills in the same month, to the same damn company and I can't actually log in to sort out of any stuff out or set up anything on the account itself. Should have gone with Plusnet 😭😔