Plusnet

Plusnet Outage Report in Pontarddulais, City and County of Swansea, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pontarddulais, City and County of Swansea, Wales 03/25/2026 15:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MotorwayBuddy Motorwaybuddy (@MotorwayBuddy) reported

    @mouthwaite @EE Move to @Plusnet #mobile. Same masts, brilliant customer service and cheaper! You’ll never be REALLY wealthy if you waste it!!

  • McdowallSandi Sandi McDowall (@McdowallSandi) reported

    @Plusnet Also open reach came out early last week to make safe a cable coming down outside mine and both next door neighbours, that's when my line went dead. But no one has replaced the cable. I believe that is the problem! No cable no phoneline! #plusnet

  • stephenknight33 stephen knight (@stephenknight33) reported

    @Plusnet shocking company - why are you forcing me to phone you up to cancel my contract! Why can't I do this on line from my account. Oh and you're not open till 10 in the evening either.

  • TiminEnfield64 Toto (@TiminEnfield64) reported

    Hi plusnet, No Internet since 11 am in En36sp. Just the flashing red light. Is there an issue?

  • JosephGrasso1 Joseph Grasso (@JosephGrasso1) reported

    Absolutely shocking again from @Plusnet 3 x no shows from engineers to fix my slow speeds and they have the cheek to ask me to wait in for a 4th time! Can't wait to leave this shocking company

  • tolland Tom H (@tolland) reported

    so my @plusnet broadband goes down.. @plusnet say I should plug my modem into the BT test socket and leave it like that for 2 days. 2 DAYS without internet... what will I do.. well probably sit on my phone and tweet about how bad @plusnet are at fixing things.

  • Niksfridge Nicola Selfridge (@Niksfridge) reported

    All too often I'm on here complaining about poor customer service. Not with @Plusnet though, I've never had any issues with them and amongst the moans it's only right to give a shout out to those that do things right 👏👏 #Broadband #CustomerService

  • rossDCv1 Rossikins (@rossDCv1) reported

    @LeahMarie1988 @Plusnet @Misslockstock Leah, what issue are you facing out of interest? Poor signal, speed, drops?

  • sifenzik simon andrew fenn (@sifenzik) reported

    @Plusnet no broadband since lunchtime. Flashing orange. Tried the online fixes. Please help.

  • RedArmyPaul99 Paul Barrett (@RedArmyPaul99) reported

    @Plusnet is there a problem with signal in postcode B60 as my phone signal has been dreadful for the past few days inside my house?