Plusnet Outage Report in Pontarddulais, City and County of Swansea, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Pontarddulais, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Pontarddulais, City and County of Swansea, Wales
The most recent Plusnet outage reports came from the following cities: Pontardawe.
| City | Problem Type | Report Time |
|---|---|---|
 Pontardawe |
||
| Swansea |
Wi-fi | |
| Llanelli |
Total Blackout | |
| Port Talbot |
Wi-fi | |
| Swansea |
Phone | |
| Swansea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Pontarddulais, Wales
Latest outage, problems and issue reports in Pontarddulais and nearby locations:
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Catrin Madge
(@annwylid) reported
from
Cwmamman, Wales
@Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?
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Simon Williams
(@swiftysw) reported
from
Llanelli, Wales
@Plusnet anyone to help with an upgrade??..
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𝖢𝖺𝗋𝗅 𝖧𝗈𝗅𝖽𝗂𝗇𝗀
(@CarlHolding87) reported
from
Carmarthenshire, Wales
@gib_paul 🤣🤣 its plusnet really but john lewis give far better service ..
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Gareth Davies
(@gjdavies70) reported
from
City and County of Swansea, Wales
@Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!
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kat 🍊
(@_katyjames) reported
from
Swansea, Wales
plusnet is honestly THE worst wifi in the world
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Graham Eccles
(@gceccles) reported
Hey @plusnet and @Screwfix Have you two fallen out? Can’t load the @Screwfix website. Worked fine a couple of weeks ago. Various on-line forums say it’s a DNS server issue between the two of you. Any suggestions?
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Sarah
(@Sarah_RedMeeple) reported
So let's be clear here. If you work from home, run your own business, etc- don't use @Plusnet. Their small print absolves them from covering costs directly incurred as a result of them not delivering the 'no break in service' advised by their staff - 7 days and counting so far.
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Nicola
(@pemlife) reported
@Sarah_RedMeeple @Plusnet Same. We got told an external engineer was needed as the issue was at the exchange box, so we wouldn't need to be here. Luckily we were in as the engineer turned up at ours. But I had to call to check as online just showed 'engineer requested' with no date/time.
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John Hodman
(@HodmanJohn) reported
@Plusnet Thanks Adam, will try that. However, the question is how did these sim numbers ended up with Chinese spammers before they were even active. On your forums there are many people experiencing the same issue.
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Jac2017
(@Jacdee2017) reported
@Plusnet Plusnet has the worse customer service ever, they all apologise that no-one has got back or provided an update, then do the same! Plusnet has not fulfilled contract I signed up to, but won’t let me leave!
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Holden
(@HoldenMadickie) reported
@Plusnet Can I strongly recommend you suggest that people trying to sign up with you DISABLE ADBLOCK first? It blocked a pop-up about the internet filter (the one I had already opted out of) which seemingly guaranted the entire process to fail.
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Ian Marsh
(@IanMarsh70) reported
@Jacdee2017 @Plusnet Had the same issue with this provider, @Plusnet they say one thing then do nothing. You have to badger them until they sort it out
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Nicola
(@pemlife) reported
@Sarah_RedMeeple @Plusnet I got £8.40 for mine being out for 4 days. I spent £30 in that time on extra data. (Not plus net) Also to add insult an engineer turned up on day 2, started looking at the issue and then packed up and left as he realised he should have been next door.
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Screwfix
(@Screwfix) reported
@gceccles @Plusnet @ToolstationUK Hello Graham, I can confirm that our website team are liaising with Plusnet to resolve this. In the meantime, we would advise you contact them to arrange that this is unblocked, or call our customer service team who would be happy to take your order over the phone. - Caitlin
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Sarah
(@Sarah_RedMeeple) reported
@pemlife @Plusnet LOL that sounds about right.. I actually understand service problems, they happen, but less so companies making huge profits that wash their hands of direct financial / employment impact on their customers because 'you signed the small print'.