Plusnet

Plusnet Outage Report in Pontarddulais, City and County of Swansea, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pontarddulais, City and County of Swansea, Wales 01/08/2026 20:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Pontarddulais, City and County of Swansea, Wales

The most recent Plusnet outage reports came from the following cities: Pontardawe.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontardawe E-mail
United KingdomSwansea Wi-fi
United KingdomLlanelli Total Blackout
United KingdomPort Talbot Wi-fi
United KingdomSwansea Phone
United KingdomSwansea Internet

Community Discussion

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Plusnet Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • CarlHolding87 𝖢𝖺𝗋𝗅 𝖧𝗈𝗅𝖽𝗂𝗇𝗀 (@CarlHolding87) reported from Carmarthenshire, Wales

    @gib_paul 🤣🤣 its plusnet really but john lewis give far better service ..

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • swiftysw Simon Williams (@swiftysw) reported from Llanelli, Wales

    @Plusnet anyone to help with an upgrade??..

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • annwylid Catrin Madge (@annwylid) reported from Cwmamman, Wales

    @Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • narkovian Nαɾƙσʋιαɳ (@narkovian) reported

    @InnerVisioner @MaddyPUNC19 @PUNC14 It's actually the other way around, sorry to be pedantic - EE are now part of BT. However, PlusNet are also owned by BT and have good customer satisfaction ratings as well.

  • Bazman500 Ian Barrie (@Bazman500) reported

    @Plusnet Had another outage there - I’ve not raised a fault, wasted enough time trying to consistently connect so it’s over to you now thanks

  • goochy808 Peter Gough (@goochy808) reported

    @Plusnet I’d made the changes already as advised and it does not work. There is no 2.4 GHz signal. Please don’t make any more changes. The router is broken as there is no 2.4 signal. This is the culmination of about 10 customer service calls since a started the contract.

  • reiver_rover Moira M (@reiver_rover) reported

    @peterspeake Pleased to hear that, Pete. We had been customers of Plusnet for around a decade at our old place and found their service to be very reliable however it all fell majorly apart 3 weeks after our house move🤯

  • skiskool76 Brett Sturrock (@skiskool76) reported

    @Plusnet can you confirm if there is an issue with the internet connection in Harrogate area at the moment?

  • KhaosMage knightmareking666 (@KhaosMage) reported

    @NymphUrban @Plusnet That sucks hope something gets done about that also why are you in London must’ve missed your announcement

  • peterspeake Pete (@peterspeake) reported

    @reiver_rover After almost a decade I left Virgin Media, & it was either PlusNet or TalkTalk, went with TalkTalk in the end & really glad I did, had very few problems, & when I have they've resolved it super quickly! Very happy customer!

  • inzer1974 Inzer (@inzer1974) reported

    @Plusnet That'll do!!!!! No it certainly wont. Staying in a holiday let and worst service ever over last 2 days. Absolutely appalling

  • Bolt_451 Bolt (@Bolt_451) reported

    **** up on Plusnet's part, dont have wifi until the end of the month, so tethering my phone

  • daniela_djuric Daniela Djuric (@daniela_djuric) reported

    worst internet connection problems with Shell (in case others are experiencing the same thing), never had that with Plusnet but renewal deal was really bad so had to go with the next cheapest thing ie Shell, router takes 4ever to warm up, switching again