Plusnet Outage Report in Pontarddulais, City and County of Swansea, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Pontarddulais, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Pontarddulais, Wales
Latest outage, problems and issue reports in Pontarddulais and nearby locations:
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Gareth Davies
(@gjdavies70) reported
from
City and County of Swansea, Wales
@Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!
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kat 🍊
(@_katyjames) reported
from
Swansea, Wales
plusnet is honestly THE worst wifi in the world
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Yeo
(@ianjyeo) reported
@Plusnet…. Have you watched your latest TV advert in the mindset of someone who might have issues about their body size? I’m assuming not! Well done for making people with body size issues even more self-conscious!!
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Francois van Niekerk
(@Franswazi) reported
@Plusnet Hi, are there any known issues with your fttc service in the Havant area with postcode PO93NG? My router has been disconnecting from the Internet since early last night and it's getting worse and more frequent the morning. Thanks
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chris brown
(@ceepeebee) reported
@plusnethelp @Plusnet hi - have you got any info on outages in York? Our broadband went down at half five and is showing no sign of coming back.
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Andy Baker
(@AndyBaker05) reported
@Plusnet unable to use home phone due to crackling and background noise. Help?
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Philip Colling
(@LucianSanchez82) reported
@Plusnet Today one of your engineers resolved a slow broadband issue for me after discovering my line was configured as ADSL (I pay for fibre). Assuming its been this way the entire contract (18 months this month), am I due a refund for the difference between ADSL and Fibre?
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Geoffrey West
(@GeoffreyDWest) reported
@BradburyMaureen @Twitter @TalkTalk I changed from Talk Talk because of their appalling service. The engineer was excellent, but when he called his colleague she was hopeless and nothing was done. Plusnet are great - Sheffield tech call centre, very helpful.
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Carlie
(@carlie100) reported
@Plusnet I just want to say what an awful experience I had with one of your advisors yesterday. It’s bad enough I had to call and notify the death of my husband but there was no compassion or common sense. Never will I go with plusnet again!
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Jamie Ricketts
(@JRickettsPhoto) reported
@Plusnet Hello @Plusnet. I’m having awful trouble with your internet ever since we had it 2 months ago. Today especially it has been on and off all day and I am trying to work from home. We are averaging around 6mb download and 1mb upload. These are not the speeds I paid for. Please help.
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He’s no good to me dead
(@JACKO1986) reported
@Plusnet Hi, I’m trying to ring customer services but the number is saying it’s not recognised. I have a problem with my bill. Can you help in anyway?. Thanks. Ste.
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Mark Norman
(@Mr_Mark_Norman) reported
Why is your online help now terrible @Plusnet ? You've closed my ticket without sending me what I paid for and without updating me on progress. And now I can only get in touch by phone and I don't have hours to spend queuing. This isn't why I chose to upgrade after many years