Plusnet outages and service status in Pontarddulais, Wales

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontarddulais, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

• 
  Catrin Madge (@annwylid) reported 5 minutes ago from Cwmamman, Wales

  @Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?

• 
  kat 🍊 (@_katyjames) reported 20 minutes ago from Swansea, Wales

  plusnet is honestly THE worst wifi in the world

• 
  𝖢𝖺𝗋𝗅 𝖧𝗈𝗅𝖽𝗂𝗇𝗀 (@CarlHolding87) reported 44 minutes ago from Carmarthenshire, Wales

  @gib_paul 🤣🤣 its plusnet really but john lewis give far better service ..

• 
  Andrew Reed (@reedo456) reported 55 minutes ago from Bishopston, Wales

  @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

• 
  Gareth Davies (@gjdavies70) reported 56 minutes ago from City and County of Swansea, Wales

  @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

• 
  Simon Williams (@swiftysw) reported 56 minutes ago from Llanelli, Wales

  @Plusnet anyone to help with an upgrade??..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Byrne (@David__Byrne1) reported 2 minutes ago

  Hey,@Plusnet - broadband engineer booked for 8am to 1pm today. Still waiting and not even a phone call from your Muppets MJ Quinn for an update. Is this the **** service I now have to expect from you people?? Shambles 🤬🤬🤬

• 
  Aled Roberts (@aledrob) reported 6 minutes ago

  @Plusnet lost all my emails post your migration to greenby service. How do I get this resolved

• 
  Grimble Crumble (@GrimbleCrumble9) reported 6 minutes ago

  @grok is plusnet down in the UK?

• 
  Sakana San (@san_san141627) reported 7 minutes ago

  @Plusnet is there any way I can just text or email you as I am too distressed to phone you. Things have happened and I need to cancel my contract

• 
  jldunn2000 (@jldunn2000) reported 10 minutes ago

  @Plusnet Are you aware of fake plusnet customer support accounts e.g.@ResponseTeam9? I was contacted via this account after posting on your legitimate account, which turned out to be a scam account

• 
  Helene Lens (@HeleneFrenchie.bsky.social) (@HeleneFrenchie) reported 14 minutes ago

  Forced to change from @Plusnet to @EE last week. Phone did not work for 4 days. Now emails not working, can't send emails out. Do you seriously expect us to be paying for your non-existent service??

• 
  Freedom Valley (@VRvalley) reported 14 minutes ago

  @David_SugarPen @Plusnet They have sold your email account to greenby. They have broken the terms of your contract. Greenby email will start charging you for access to your email after 2 years.

• 
  Verified Jedi (@LoZeno) reported 15 minutes ago

  I swear, having to deal with @WeAreOpenreach and @Plusnet bouncing me back and forth just to have my fibre order, WHICH I PLACED IN FEBRUARY, fulfilled before MAY, is a layer of customer service hell I did not need. Openreach is organised with the sole purpose of making it..

• 
  Emma B (@EBGBeee) reported 22 minutes ago

  @Plusnet Plusnet support couldn't help beyond reading out web pages I'd already visited, so had to use chat on Greenby instead. Actually seem to have got somewhere with that, tho' the solution implemented doesn't reflect well on Plusnet or Greenby.

• 
  miriam kirkpatrick (@miriamkirkp) reported 24 minutes ago

  @SimonHawkins @Plusnet If you login to your account it shows you bill and payments underneath it's contract details and it tells you everything. Just checked mine ( broadband) but not sure if it's the same for mobile phone contract