Plusnet

Plusnet Outage Report in Pontarddulais, City and County of Swansea, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pontarddulais, City and County of Swansea, Wales 01/23/2026 09:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Pontarddulais, City and County of Swansea, Wales

The most recent Plusnet outage reports came from the following cities: Pontardawe.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontardawe E-mail
United KingdomSwansea Wi-fi
United KingdomLlanelli Total Blackout
United KingdomPort Talbot Wi-fi
United KingdomSwansea Phone
United KingdomSwansea Internet

Community Discussion

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Plusnet Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • CarlHolding87 𝖢𝖺𝗋𝗅 𝖧𝗈𝗅𝖽𝗂𝗇𝗀 (@CarlHolding87) reported from Carmarthenshire, Wales

    @gib_paul 🤣🤣 its plusnet really but john lewis give far better service ..

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • annwylid Catrin Madge (@annwylid) reported from Cwmamman, Wales

    @Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • bluefish2303 Ian Holloway (@bluefish2303) reported

    @Stabzie112 @DonJoewonSong @TalkTalk I'm currently with Plusnet & generally they are pretty good with support. I've had two calls this year that required Openreach to attend and both got resolved quickly. They've even offered me the opportunity to leave my contract early as I wasn't getting minimum download speed.

  • AlexWood88 Alex Wood (@AlexWood88) reported

    @Plusnet How can I send “stop” messages to nuisance companies if you don’t support short-code 5 digit SMS?

  • _quatty_ Ste Robinson (@_quatty_) reported

    @Plusnet why are your phone lines down for broadband? Trying to get in touch

  • weescotlouise Wee Scottish Sexy Grinch Louise 🎄🏴󠁧󠁢󠁳󠁣󠁴󠁿🎄 (@weescotlouise) reported

    @robertmarkkell1 @Plusnet Cant be as bad I have had 3 routers a engineer out and still getting crap

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @CHUEN_JIUAN Thanks for getting in touch, sorry to hear you want to leave Plusnet Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. - Noor

  • Daveper60 David Hodgson (@Daveper60) reported

    @MarcAllera @bt_uk May I have your email address as my daughter would like to make a complaint as she had planned to switch to PlusNet but they cancelled her previous supplier, then cancelled her order leaving her without broadband over Christmas.

  • quentindab Quentin Howard F.I.E.T. 🎤🎧📻📺⚙️🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@quentindab) reported

    @EE Well.... I would forward it to 7726 (SPAM) if I could, but those plucky @Plusnet @plusnethelp folks barred short code texting on their MVNO network. If only Plusnet, British Telecom and EE were somehow, you know, related in business perhaps they could sort this out? No? Oh well😳

  • _jerryjenkins Jerry Jenkins 🇪🇺 (@_jerryjenkins) reported

    @Plusnet since I renewed my internet contract (which you put the price up) the service you provide has seemed markedly slower. My family are being to complain about the lack of connectivity. Any suggestions on what to tell them?

  • PaulFra84360547 Paul Fraser (@PaulFra84360547) reported

    @Plusnet Having a great Christmas without internet due to cancelation 12 hour before install. You service is a disgrace!

  • darragh_sile Sile Darragh (@darragh_sile) reported

    @plusnethelp I’m sick to death of this non-service. I joined on the 6th of October and haven’t had one single day of unbroken service. The helpline is impossible to get through to and online chat is down. If I had known Plusnet was so bad I would never have signed up!