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Plusnet

Plusnet outages and service status in Pontarddulais, Wales

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  • Plusnet generated 0 outage signals in the last 24 hours around Pontarddulais, including 0 direct reports.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontarddulais, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Plusnet Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • reedo456
    Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • CarlHolding87
    𝖒𝖺𝗋𝗅 π–§π—ˆπ—…π–½π—‚π—‡π—€ (@CarlHolding87) reported from Carmarthenshire, Wales

    @gib_paul 🀣🀣 its plusnet really but john lewis give far better service ..

  • _katyjames
    kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • annwylid
    Catrin Madge (@annwylid) reported from Cwmamman, Wales

    @Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?

  • gjdavies70
    Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • swiftysw
    Simon Williams (@swiftysw) reported from Llanelli, Wales

    @Plusnet anyone to help with an upgrade??..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • kanu84
    Kanu Dutt Pathak (@kanu84) reported

    @plusnethelp Hey Plusnet Help - We have no broadband for last 1 hour. Is there any fault in Warrington area?

  • sussexgirl3
    sussexgirl (@sussexgirl3) reported

    My sister who was with plusnet but was then changed to EE ( Both part of B.T.) It has taken 3 mnths but they have lost her landline , given another which means telling everyone. So Brit Telecom not world leaders in communication but champions of very poor service .

  • judewri
    judewri ( Jude) πŸŒΉπŸ’™ (@judewri) reported

    @EE just moved from plusnet to EE today. Had to ring EE ( only minor issue ) and he couldn't have been more helpful . Credit where its due ! I spend my old retired age moaning about most places ! Well done EE. πŸ‘ πŸ‘πŸ‘πŸ‘πŸ‘

  • OriginalBigBri
    Bri πŸ’™ (@OriginalBigBri) reported

    @Plusnet I have given them another try. There is no option in the menu for what I need, but the recorded message does say I can go onto your website and raise an online support request. Please give me a link to where I can do this.

  • FlowerP79667758
    Flower Pot (@FlowerP79667758) reported

    @Plusnet Hello, We have contacted Plusnet and Ofcom. As Plusnet is the customer of Open reach it is Plusnet who is responsible for making a complaint to Open -reach. Apparently as our service provider faults should be addressed and rectified in two days. We have already been 8 days without the internet and if Open-reach do not come until next Wednesday that will be two weeks.

  • Nigelh7n
    Nigel Hurneyman (@Nigelh7n) reported

    @WeAreOpenreach My provider will probably be #BT, because I have to switch from #Plusnet to keep my home phone number. I know you own the network and I believe you do all BT-related updates, but do you allow other broadband providers to do their own updates on it?

  • kelliemufc
    π’Œπ’†π’π’π’Šπ’† ✨ (@kelliemufc) reported

    plusnet sucks *** honestly

  • JheySL2
    Jhey (@JheySL2) reported

    @Plusnet hi, I'm having really bad issues with my Internet for the last 5 days or so, contestant disconnecting and gaming unplayable with pings hitting 500?

  • drasnah
    (((Mark Hoffmeister))) πŸ”Ό (@drasnah) reported

    @Plusnet I'm a new broadband customer effective yesterday having left EE. Your service supposedly faster 900 seems slow and glitchy. Is this the new norm do I need an engineer to call rd to check set up? I've messaged your tech bot guys and awaiting there response. Unimpressed.

  • bookgirl999
    bookgirl999 (@bookgirl999) reported

    @Plusnet Are there any issues in ST7 with service? My router light is orange & when I try & connect on my phone I get a msg that hub 2 manager now requires a connection