Plusnet

Plusnet Outage Report in Pontarddulais, City and County of Swansea, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pontarddulais, City and County of Swansea, Wales 01/10/2026 05:00

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Pontarddulais, City and County of Swansea, Wales

The most recent Plusnet outage reports came from the following cities: Pontardawe.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontardawe E-mail
United KingdomSwansea Wi-fi
United KingdomLlanelli Total Blackout
United KingdomPort Talbot Wi-fi
United KingdomSwansea Phone
United KingdomSwansea Internet

Community Discussion

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Plusnet Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • CarlHolding87 𝖢𝖺𝗋𝗅 𝖧𝗈𝗅𝖽𝗂𝗇𝗀 (@CarlHolding87) reported from Carmarthenshire, Wales

    @gib_paul 🤣🤣 its plusnet really but john lewis give far better service ..

  • annwylid Catrin Madge (@annwylid) reported from Cwmamman, Wales

    @Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ElvisMcGonagall Elvis McGonagall (@ElvisMcGonagall) reported

    @Plusnet Day 5 of no email service. Managed to get through to your phone helpline. They couldn't tell me anything other than it's "an ongoing issue". Can't access webmail. Way beyond annoying now.

  • lizcooperclark liz clark (@lizcooperclark) reported

    @Plusnet @MartinWoodward2 I'm getting intermittent emails through 'mail' but can't log on to my webmail, all very spasmodic...help, this has been going on for 6 days now 😩😩

  • MartinWoodward2 Martin Woodward (@MartinWoodward2) reported from Kingston upon Thames, England

    @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

  • Plusnet Plusnet (@Plusnet) reported

    @The_Parson Hi Jon, I'm sorry to see that you're having problems with your connection speed. Testing your line hasn't picked up the cause from here. Is this solely affecting your wireless connections or are wired connections affected too? Regards, Emily Plusnet Leeds 🌞

  • AndyRead78 Andrew (@AndyRead78) reported

    @Plusnet @HelloFromMarcus Same old generic response. Seeing the number of people posting about issues I’d suggest most users can’t access their emails, me included. How about an update on what the actual issue is or haven’t you figured that out yet? 😳

  • Jmoreels Jonathon Moreels (@Jmoreels) reported

    @plusnet Afternoon! I was just wondering what the situation was with your email. After my email was up and running on Friday my Pop3 email is now not working! Any ideas? This is rather urgent for work?

  • DAW4 Denise Woodcock (@DAW4) reported

    @AndyCrossley13 @Plusnet They've had problems with emails since last Wednesday, I had that yesterday but not today.

  • Jmoreels Jonathon Moreels (@Jmoreels) reported

    @HelloFromMarcus @Plusnet It is…I never experienced anything like this before. I can read emails on my phone as IMAP seems to be working but for my work I need it on my PC and that required POP3 which now doesn’t work…but it did on Friday!

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

  • Queer_Scot Legally Astute (@Queer_Scot) reported

    @GemmaKennedy13 @Plusnet Just cancel. I find that makes people listen