Plusnet

Plusnet Outage Report in Pontarddulais, City and County of Swansea, Wales

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pontarddulais, City and County of Swansea, Wales 03/02/2026 18:20

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • LukeCarpenter1 Luke Carpenter (@LukeCarpenter1) reported

    @Plusnet my internet has been awful the last couple of weeks but has now stopped working completely. Down detector has said their are issues on your side, when will this be fixed? I have important work meetings this morning that can’t be missed. I’m in KT6

  • Plusnet Plusnet (@Plusnet) reported

    @OscillateWWFC Cool, no problem. Just let us know if you need anything else! - Cal, Plusnet Leeds

  • SpongebobKnackp SpongebobKnackerpants (@SpongebobKnackp) reported

    @ItsJustaRide I have BT and found them really good. I used to have Plusnet and had the same issue so I switched. Much more superior service and connection speeds

  • OscillateWWFC Oscillating Wildly (@OscillateWWFC) reported from Wolverhampton, England

    Plusnet wanted £120 for me to cancel my contract early. Negotiated that down to £0. Jeff, if you're looking for a Director of Football, we can talk. #wwfc

  • PaolaGabrie11i Paola Gabrielli (@PaolaGabrie11i) reported

    @Plusnet hello, could someone help me with my last bill? I have DM you already. Thank you

  • bohemiennne Alexandra (@bohemiennne) reported

    .@Plusnet hi team, our router is showing blue but all connected devices have no internet access. When connecting on Android it asks for WiFi registration and takes us to the admin hub. Resetting has not fixed this. Please help?

  • PaolaGabrie11i Paola Gabrielli (@PaolaGabrie11i) reported

    @Plusnet Thank you for the email. I have moved to another provider that will start on the 14th. Does this mean I have being charged the whole month to cover for 7 days while the service moves over?

  • Jce031 Joanna Culver (@Jce031) reported

    @Plusnet up to now I have been a satisfied customer. In February I notified you that I was moving house on 31 March. I wfh. I am being told I need to wait until 21 April for broadband in my new property. Do I need to switch provider or are you able to provide a better service?

  • _DirectingMind DirectingMind (@_DirectingMind) reported

    @LukeHarby @Plusnet @WeAreOpenreach All the providers have to use Openreach anyway, I wanted to cancel but doesn’t help sadly. How did you get a rescheduled appointment so soon?

  • CharlotteBaloo Charlotte (@CharlotteBaloo) reported

    @Plusnet received a new sim today but doesn't work. Don't want to be left without a working phone.😕