Plusnet

Plusnet Outage Report in Pontarddulais, City and County of Swansea, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pontarddulais, City and County of Swansea, Wales 03/19/2026 11:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jussadawk Justine Dawkins 💙 (@jussadawk) reported

    @Plusnet my internet has been down all morning. Have tried resetting, etc. seems to be connected but web pages, etc not loading. I can’t get through by phone and need to work from home. Help!!

  • solarwhite100 Red White & Blue GC 🌸🌸🌸 (@solarwhite100) reported

    @anniesbellamy @Plusnet Yep it is down all overthe place, been like this since 0100

  • karlwr14 Karl Price (@karlwr14) reported

    @Plusnet Internet is down for me too. Router light is blue and everything says connected when logged into the admin settings. Worcester area.

  • stephaniejade12 Steph (@stephaniejade12) reported

    @Plusnet @plusnethelp I think overnight staff are needed, I was up at 4:30am and the hub light was blue with no internet so down in Dorset too. I raised a fault as your site claimed everything was fine. Thankfully your customers informed each other!

  • gembourbon gem baukham (@gembourbon) reported

    @Plusnet Internet is not working in ME8 9JW. Pls advise

  • sohfree sohfree (@sohfree) reported

    @Plusnet @RainbowsEnd69 Your entire customer base has no internet this morning.

  • JYorks80 Jackie Thompson (@JYorks80) reported from Haxby, England

    @Plusnet Please read the tweets aimed at you. There are reports from all over the country that your broadband isn’t working (neither is ours). We’ve got people working from home here who need their broadband. Please fix it!

  • thinkplaymake Matthew Knight (@thinkplaymake) reported

    @Plusnet morning! Seems connection to any content via plusnet is broken today. Router working. WiFi working. Access to any services: broken. Lots of others seem to have similar issues. Is there a status update pls?

  • Mr_Charlotte Charlotte M-R (@Mr_Charlotte) reported

    @Plusnet Internets been down since 1am in somerset. The lights on but nobodys home.

  • jussadawk Justine Dawkins 💙 (@jussadawk) reported

    @anniesbellamy @Plusnet I’ve got the same issue and need to work from home!