Plusnet

Plusnet Outage Report in Pontarddulais, City and County of Swansea, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pontarddulais, City and County of Swansea, Wales 02/03/2026 13:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • annwylid Catrin Madge (@annwylid) reported from Cwmamman, Wales

    @Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • CarlHolding87 𝖢𝖺𝗋𝗅 𝖧𝗈𝗅𝖽𝗂𝗇𝗀 (@CarlHolding87) reported from Carmarthenshire, Wales

    @gib_paul 🤣🤣 its plusnet really but john lewis give far better service ..

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Ephemeral_Goods Twisted Ephemera 💙 (@Ephemeral_Goods) reported

    ****** internet shopping is hard Virgin ramped up my bill by adding things I never asked for nor wanted, Talk talk website doesn't work, plusnet want to charge £50 for BT landline - yeah ok, get ******. Shell are offering broadband HELL NO, NOW is owned by Murdoch, & sky, so no.

  • ShaunLamerton Shaun Lamerton (@ShaunLamerton) reported

    @Plusnet Good morning. I hope anyone reading this and are thinking of taking out PlusNet WiFi. DO NOT! Switched from BT to PlusNet and now 3 weeks and counting without WIFI with no sign of the issue being resolved. They are a joke!

  • rosysparkles Sparkles Books 📚 (@rosysparkles) reported

    Just your daily reminder to never use @Plusnet - move to someone else if you want anything done.

  • ArtClassinaBox1 Art Class in a Box (@ArtClassinaBox1) reported

    @Plusnet Internet down here in Harrogate HG2... no service

  • joeypoey jo (@joeypoey) reported

    @Plusnet Are you having problems in Norwich with WiFi? My router is flashing orange and I have no connection. Did it last week too.

  • killermill3r Ollie (@killermill3r) reported

    @Plusnet Hi Alisdair, I get a message saying calls to this number are barred from my phone - is this because I'm not yet a customer?

  • adamfidler Adam Fidler (@adamfidler) reported

    @Plusnet hi - have been disconnected from my Internet connection this morning (was fine until about 20mins ago) - now have a red light on the Internet connection indicator of my router - I think I’ve logged a ticket via troubleshooter but can’t see any ref, can you help please?

  • lj_fairy Laura (@lj_fairy) reported

    @Plusnet I'm also having massive issues with wifi and speed. At times we can't connect at all, at other times it's down at less than 1 Mb/s - not the 70 we were promised - its becoming really frustrating

  • jenlion Jenny Ryan (@jenlion) reported

    Day 2 of being a @Plusnet customer, only into about hour 8 (cumulative) of actual internet access. Rather regretting the switch.

  • BandLoafer london loafer band (@BandLoafer) reported

    @Plusnet Account user name: ukloafer Mr Jeong Park Flat6 Peninsula Court 121 East Ferry Road London E14 3LH To whom it may concern Further to my previous complaint. I have posted my issue on your website and Twitter, but have not received any response. Your internet service is