Plusnet

Plusnet Outage Report in Pontarddulais, City and County of Swansea, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pontarddulais, City and County of Swansea, Wales 12/12/2025 09:25

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Pontarddulais, City and County of Swansea, Wales

The most recent Plusnet outage reports came from the following cities: Pontardawe.

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City Problem Type Report Time
United KingdomPontardawe E-mail
United KingdomSwansea Wi-fi
United KingdomLlanelli Total Blackout
United KingdomPort Talbot Wi-fi
United KingdomSwansea Phone
United KingdomSwansea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • 3enwatkins Ben Watkins (@3enwatkins) reported

    @Plusnet you sent me an email demanding money for a bill you never sent me. And another email claiming you have been trying to contact me but you haven't. I just called you and the RUDE man on the other end put the phone down on me when I asked to speak to a manager.

  • simonsimps Simps (@simonsimps) reported

    @Plusnet What the hell is going on with your mobile service in Coventry?My wife and 2 kids are stuck 40 miles from home because they have no mobile data and cannot use google maps and is lost and VERY UPSET! I'm beyond angry and I also have hardly any service or data here at home

  • 81stCommander Commander (@81stCommander) reported

    @Plusnet And it's down again. Pretty much the exact same time as yesterday. That can't be a coincidence.

  • YA_Books Hannah Sheppard (@YA_Books) reported

    Can anyone help with a (seemingly irrational!) WiFi issue. Laptop & TV connect so there's not a fundamental WiFi problem...but it's booted off all my mobile devices (ReMarkable tablet, android phones etc) & all claim IP configuration errors. I've reset everything @Plusnet

  • FreeRangeChrist Free Range Christian (@FreeRangeChrist) reported

    @Plusnet Help! Was supposed to have a Openreach engineer install my phone line/broadband this morning but no show, no call or text to say they are delayed. This despite numerous texts telling me all is on schedule & they would see me this morning. Please help 😢

  • filipino_chino Filipino Chino (@filipino_chino) reported

    @Plusnet Selling a house, out of contract with you - if the new owner, signs up to a different isp and does a transfer, i presume this will go through even with different names? (don't want a loss of service)

  • 81stCommander Commander (@81stCommander) reported

    @kugzyy @Plusnet Tbh it's very unusual. I've been with +net many years and not had any issues until now. But a full dropout of broadband at 1:30am two consecutive nights leads me to believe its issues with the bt network.

  • toffingham billy toffingham (@toffingham) reported

    @NOW ....now tv ...providing terrible service for uk broadband. I have just been told that their routers sent out are faulty. Expect big delays at start of service....stay with plusnet

  • GDenancy Gyles Denancy (@GDenancy) reported

    @Plusnet Signed up for your broadband yesterday, took the money straight out, but you didn't send me a confirmation email, the email I used to sign up with can't be used to log in, can't get through on your support line because it won't recognize the dial tones from my phone.

  • smh85 Sara (@smh85) reported

    @Plusnet The device that originally highlighted the issue to me cannot connect to a 5ghz network. My phone hadn't picked it up at all until I just looked again after seeing this tweet. Now it has, I'll try again setting the bedroom TV up later. Thanks