Plusnet

Plusnet Outage Report in Pontarddulais, City and County of Swansea, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pontarddulais, City and County of Swansea, Wales 03/06/2026 01:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • x_elx 'Lee (@x_elx) reported

    @Plusnet hi, my Internets been down for 24 hrs now in cv37, I'm running out of data and need contact with my family for medical reasons. Can someone please help

  • Gruffcook Gareth Kitchen (@Gruffcook) reported

    @PaulbernalUK @Plusnet Probably best to explain about the Microsoft's support technician scam etc. She's bound to get a call in the next few weeks. Sigh.

  • PaulbernalUK Prof Paul Bernal (@PaulbernalUK) reported

    @FoodFunForest @Plusnet They do you over, if my poor aunt’s experience is anything to go by.

  • PaulbernalUK Prof Paul Bernal (@PaulbernalUK) reported

    Still having trouble with @Plusnet. Now they’re simply not answering, having started a conversation on DMs. Meanwhile, my elderly aunt is still without either internet or a way forward.

  • munrpa munrpa (@munrpa) reported

    @plusnet I'm having problems with my fibre broadband dropping and reconnecting during the day

  • GreyAlien Jake Birkett - Veteran Indie (@GreyAlien) reported

    Hmm my plusnet fibre (to cabinet) used to be 40mbps but now it's 30mbps on both lines and I noticed on my contract renewal statement they no longer said up to 40mbps. Any idea why this is? Just user contention or something? Seems crap that my Internet is getting WORSE.

  • LaReyneDEpee 💙💛 (@LaReyneDEpee) reported

    @PaulbernalUK @Plusnet I'm bashing my head off a wall with @VOXI_UK at the moment. Was cut off after switching to them, 5 days no service till I could get to the nearest library to get on a PC

  • PaulbernalUK Prof Paul Bernal (@PaulbernalUK) reported

    @concretebadger @Plusnet Then says they can give her phone and broadband but it will take 10-14 days to set up. That’s too long to help her!

  • x_elx 'Lee (@x_elx) reported

    @MattOrigi6 @Plusnet I'm having the same problem

  • MenphisHD SLEDGE 🔨 (@MenphisHD) reported

    Update! Overnight my account with no outstanding balance has been shut down, services ceased all while moving to a new supplier so that’s all been cancelled as well! Yeah don’t bother with plusnet… the staff are ok but the systems and processes are just pointless. Utter garbage