Plusnet

Plusnet Outage Report in Pontarddulais, City and County of Swansea, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pontarddulais, City and County of Swansea, Wales 12/31/2025 18:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Pontarddulais, City and County of Swansea, Wales

The most recent Plusnet outage reports came from the following cities: Pontardawe.

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City Problem Type Report Time
United KingdomPontardawe E-mail
United KingdomSwansea Wi-fi
United KingdomLlanelli Total Blackout
United KingdomPort Talbot Wi-fi
United KingdomSwansea Phone
United KingdomSwansea Internet

Community Discussion

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Plusnet Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • mac_lee LoveLee. (@mac_lee) reported

    Anyone on @Plusnet experiencing Internet problems? 🥺😶

  • mahert2011 Tommy Maher (@mahert2011) reported

    @Plusnet Hi I need to cancel my recent agreement as I'm not out of contract on previous broadband supplier. I am still within the 14 day cancellation period but can't get through to your phone lines to cancel.

  • Sian14 Sian Cooper (@Sian14) reported

    @jlandpartners @Plusnet @plusnethelp Disappointing customer service for vulnerable 81yo with no outgoing phone line in lockdown and snow! Why need PoA when similar situation in past did not require this? Appalling service. Need it fixed ASAP!

  • csogilvie Colin (@csogilvie) reported

    Hmm... @Plusnet - if you’re going to email me telling me I can get broadband cheaper from you, saying “Sorry, the offer you selected doesn't apply.” when I try and do it is NOT a great customer experience. It could even be a negative as I may look elsewhere!

  • Malcolm40178278 Malcolm Mills (@Malcolm40178278) reported

    @Plusnet can you please tell me if there is a broadband problem in the high Wycombe area I have had no broadband for most of today

  • SarahWoo22 Sarah Turner (@SarahWoo22) reported

    @Plusnet @plusnethelp Why have you cut off our internet services with no warning? Your customer service has been awful ever since we switched to you. I have no idea how you win customer service awards.

  • keithjcorrigan Keith Corrigan (@keithjcorrigan) reported

    @Madfuncreative @Plusnet @plusnethelp Yes, we are the same. Broadband drops out 5-6 times daily. Making working or home schooling impossible. In the process of trying to sort, but apparently plusnet can find no issues so want to charge me £65 minimum for an engineer visit. Never had a issue with my previous supplier

  • paddingtonkt Paddingtonkt (@paddingtonkt) reported

    @Plusnet I've been due to switch over to you. My previous provider has cut me off and I have no info from you. Please can you help.

  • AcademyDriving peter brason (@AcademyDriving) reported

    Rant for the day Talk Talk, woke up again with no internet, no help to 9am thankfully switching to Plusnet with 24/7 help! Can't wait! #talktalk

  • robwww Rob (@robwww) reported

    @Idontmind64 @johnthejack LTE = Long Term Evolution = 4G LTE, which = faster Internet data. (VoLTE = better voice quality and phone calls, seen on EE BT, but not on PlusNet or Asda (using EE 3G?) usually, so call experience can differ) (H+ = faster 3G, G or E = slow 2G data)