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Plusnet

Plusnet outages and service status in Pontarddulais, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontarddulais, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

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Plusnet Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • reedo456
    Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Lime_AT_Ltd_UK
    Lime Assistive Technology Ltd, UK (@Lime_AT_Ltd_UK) reported

    @Plusnet Anoush. I am using a #Dreytek router, but the problem is intermittent, and also prevents me from using my iPhone's hotspot. Our #MacMini appears unaffected, so its definitely a @Windows issue. Very frustrating. @MSFTEnable

  • IamSiwan
    Siwan 🐾 (@IamSiwan) reported

    @Plusnet Yesterday I arranged to switch to you on the 27th September but last night I had an email confirming the switch on the 20th! I'll be penalised by my current provider if the switch occurs before the 26th so can this switch date be changed? Otherwise I'll have to cancel...

  • juliejuliemck
    Julie McKinnell (@juliejuliemck) reported

    Shocking Service from PlusNet, they disconnected my broadband due to an error and have just been advised I cannot be reconnected for 10 days!! Ombudsman here we come !!!!!!!

  • malichauco
    Maria (@malichauco) reported

    @Plusnet Internet down since 1am at RH15 9DX, Burgess Hill. What's going on ?

  • olibuckley
    Oli (@olibuckley) reported

    @Plusnet Right. I'm still unable to receive calls unless I switch to 3G. This is terrible. I cannot afford to keep missing calls because they just don't show up if I have 4G enabled. I've been a customer for 3 weeks and will be leaving in the next week if it's not sorted

  • MisappMedia
    Delving Into Indie Dev (@MisappMedia) reported

    @Plusnet Hi Plusnet, I've accessed my acc online but there's no mention of sim card sent or to expect it & its not clear just exactly what my phone number is or will be when you connect me. Its been about a week now & my old Tesco service is cut off. I was pleased to sign up, briefly 😔

  • alan_downes_
    📷 Alan Downes 🎥 (@alan_downes_) reported

    have to cancel, but Plusnet have been in touch to confirm that it will be cancelled. Am I going to retain my existing broadband services until the 13th?

  • ShootTheDrummer
    Chris Wallace (@ShootTheDrummer) reported

    @Shaun_Sheppard @Plusnet We’ve been getting intermittent speed issues for a bit. Happens once a week, but cycling the router doesn’t do anything. Reminds me of being back on dialup, but at least the internet doesn’t scream at me now.

  • donna_armitage
    donna armitage (@donna_armitage) reported

    @Plusnet so sick of this crap service - signal been dropping all day on home broadband and it’s defo plus net as having to use my hotspot to use for work and that’s fine

  • tim_cattlin
    Tim 🐌 (@tim_cattlin) reported

    @kenny307mcfc @Footynut1Wendy It's certainly faster and with lower latency Kenny, I've just moved to them after 7 years with Plusnet who wouldn't play the haggling game this year. But, as Wendy knows, it's not available to everyone. The risk with using VM is that their customer service is non existent.