Plusnet

Plusnet Outage Report in Pontarddulais, City and County of Swansea, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pontarddulais, City and County of Swansea, Wales 03/21/2026 06:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • annwylid Catrin Madge (@annwylid) reported from Cwmamman, Wales

    @Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • CarlHolding87 𝖢𝖺𝗋𝗅 𝖧𝗈𝗅𝖽𝗂𝗇𝗀 (@CarlHolding87) reported from Carmarthenshire, Wales

    @gib_paul 🤣🤣 its plusnet really but john lewis give far better service ..

  • swiftysw Simon Williams (@swiftysw) reported from Llanelli, Wales

    @Plusnet anyone to help with an upgrade??..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • BenMyatt74 Darksider  (@BenMyatt74) reported

    @Plusnet The @TNLUK won’t let me login to its website as it is staying my IP is outside UK? This is the same fixed IP I have had for 18 months - who’s got the actual problem preventing my login?

  • VictorMeldraw 🐾 🐈‍⬛ චᆽච Lucky Nigel Cat චᆽච 🐈‍⬛ 🐾 (@VictorMeldraw) reported

    @Plusnet has there been outage at Plusnet mobile past half hour. Despite rebooting everything had spinning thing. Ok now.

  • bournebauerbond Mark Wood (@bournebauerbond) reported

    @Plusnet Hello. I have no mobile phone signal. I have been a new customer for just over a week. Its' not really good enough.

  • TheMadWelshman TMWReviews Of The Damned (@TheMadWelshman) reported

    ****'s sake. My internet may well be fucky for a while. This has been... A fun time. See, apparently, there was a backend error with Plusnet that meant customers renewing within a certain period... Didn't. And showed as pending. So... I called, the problem is apparently being -

  • DaveCatsDave Dave (@DaveCatsDave) reported

    @hugsparty I think I need to put my Plusnet password into my dream machine somehow and put my m/r into modem mode but the m/r side doesn't make it easy so **** it

  • PrincessTima3 Princess Tima (@PrincessTima3) reported

    @Plusnet I have some issue and cannot log in please help

  • Plusnet Plusnet (@Plusnet) reported

    @RevDrDom I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.

  • LoveMyDressBlog Annabel Beeforth, Love My Dress® (@LoveMyDressBlog) reported

    @Plusnet I'm unable to login to my account via any browser or device (just get the same blank grey screen) and despite us paying a premium for better upload speeds, today the best upload speed I can get is 2.98MB. Please can someone come back to me?

  • In2townmagazine Lincolnshire News - 24hr Greater Lincolnshire News (@In2townmagazine) reported

    we are doing an article on the worst broadband suppliers, top of the list of the worst suppliers is @Plusnet and in second place is @virginmedia Plusnet came in first for how unreliable the service is and how hard it is to get hold of tech support and customer services

  • klharris30 😎Keith Harris😎 (@klharris30) reported

    @Plusnet I have just used gmail via safari and everything seems ok. I assume that means it’s an app issue. I have already contacted Apple just in case but not hopeful of a response. It just seems odd it’s only happening on WiFi.