Plusnet Outage Report in Pontarddulais, City and County of Swansea, Wales

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontarddulais, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (68%)
• Wi-fi (15%)
• E-mail (8%)
• Total Blackout (7%)
• TV (1%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

• 
  kat 🍊 (@_katyjames) reported 2 minutes ago from Swansea, Wales

  plusnet is honestly THE worst wifi in the world

• 
  Gareth Davies (@gjdavies70) reported 2 minutes ago from City and County of Swansea, Wales

  @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

• 
  Andrew Reed (@reedo456) reported 32 minutes ago from Bishopston, Wales

  @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

• 
  𝖢𝖺𝗋𝗅 𝖧𝗈𝗅𝖽𝗂𝗇𝗀 (@CarlHolding87) reported 54 minutes ago from Carmarthenshire, Wales

  @gib_paul 🤣🤣 its plusnet really but john lewis give far better service ..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nikki Applewhite (@applesnj) reported 3 minutes ago

  @plusnethelp @Plusnet please please can you help my friends who have had no internet now for over 2 weeks. They are 85 years old. Your customer care seems non existent HELP them please.

• 
  chris roast (@chrisroast) reported 7 minutes ago

  @plusnethelp #randomservice openreach (not plusnet) contacted us about a 6hr break in service. 5 days later service is restored. Over that period data charges, no connectivity, no remote work. Plusnet no answer. Still waiting for customer service to at least apologise.

• 
  Jenna Abbs (@Jenn585) reported 8 minutes ago

  @plusnethelp Signed up with you on 25th Nov - my old BT service has gone off today but I have no Plusnet router. Really frustrated as currently unable to work from home. Not a good start...😣

• 
  alex pomphrey (@alexpomphrey) reported 14 minutes ago

  @plusnethelp Well, 3 weeks in @WeAreOpenreach finished at GU33 7QB today. Telephone OK pm. Internet is NOT! - 2Mbps Down; 0.5Mbps Up. Much lower than guaranteed bracket. An Openreach issue or Plusnet's? Please check and remedy ASAP.

• 
  Jake Longhorn (@jjal12_) reported 15 minutes ago

  So after 1 hour and half, still noone knows what the issue is. Told that it's been raised to supply team to try and figure out, despite being told the same two days ago... Still though, @Plusnet have done 'nothing wrong'

• 
  David Cleary (@Cleary1David) reported 17 minutes ago

  @plusnethelp Still waiting for an update re Broadband connection. Should have been connected last Friday ? Was told I would be updated on Wednesday 16th. Still waiting now a week later on 18th ! Still not connected. Not great on customer service are you @Plusnet

• 
  Simon Pigott (@a3qs) reported 18 minutes ago

  @plusnethelp Hello Plusnet How can I get a firmware update pushed out to my 2704N router with 7.275.6_F2704N_Plusnet firmware? I've posted a request for help on the community forum on Tuesday, where other people seem to have got help, but have had no help there. Thanks

• 
  John Hughes (@JohnHughesIT) reported 19 minutes ago

  @plusnethelp my broadband is almost completely down. Pinging the Plusnet DNS server results in 82% packet loss and an averages response time ov over 19,000 ms.

• 
  Jatroa 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jatroa) reported 21 minutes ago

  @hunterathelen1 Can’t see much as @Plusnet only gives me text at the moment.. @OpenreachHelp Openreach fiddling about with system again I would think. Took them six months last time to fix it.🙄

• 
  Claire Gaynor McDonald (@mcdonald_gaynor) reported 22 minutes ago

  @Plusnet, we've not long just met,yet I have to let you know, as far as the speed of my internet, I find it incredibly slow.Downloading's a pain, uploading,the same, I'm going insane. You charge me full price, for half the service, it's not very nice. Pls give advice?