Plusnet

Plusnet Outage Report in Pontarddulais, City and County of Swansea, Wales

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pontarddulais, City and County of Swansea, Wales 03/25/2026 23:30

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • FUBSbornAGAIN FUBSthe2nd🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@FUBSbornAGAIN) reported

    Yet again Scotland & those most disadvantaged get shafted!! Because my rural area still has no fast fibre broadband line,we get the worst offers. No cashback, no reward card, highest monthly payments for lowest speed!! Thanks @Plusnet !! Some service that

  • mike_leckenby Lord Mike Of The Tsetse Flies💙💙 (@mike_leckenby) reported from Leeds, England

    @StephenPMurtagh @Plusnet I tried their internet service after they first started up, not knowing they were… not good… the BT connection explained it… I really never had a good opinion of BT since they were first formed… expensive, arrogant and terrible service

  • 6123Madman Gemini,Guy 1 #GeneralElectionNow# (@6123Madman) reported

    @StephenPMurtagh @Plusnet 02 is the worse took me a week to cancel

  • simonbg12 Simon Albury (@simonbg12) reported

    1pMobile says it will send a new SIM. No reason to believe it will work differently. Never had problems with @Plusnet mobile or @asda_mobile

  • lifehacksNLP Chris@lifehacksnlp (@lifehacksNLP) reported

    @markandersonrun @TalkTalk Got rid of TalkTalk Always talking bollocks I'm now with Plusnet and get a far better service and deals Even better than Sky

  • JamesBoswell2 James Boswell (@JamesBoswell2) reported

    @Plusnet are you having network issues in the Doncaster area? My signal has started dropping out and I’ve had no more than 2 bars at home for days. No previous issues.

  • peruna58 Andrea Wood (@peruna58) reported

    @Plusnet our speed has dropped from 12mb down to 2 mb over the course of a month. You have checked our home and then found a fault in the network, but this has not been resolved! You say this is acceptable but surely you can’t just decrease our speed!

  • KH9897 KH989 (@KH9897) reported

    @Plusnet It's ok, managed to speak to someone now (I was somewhere else with a signal). Problem upgrading a mast apparently and should be fixed tomorrow lunchtime, fingers crossed.

  • MissJAFleming 🦋Jamie Anne🦋 (@MissJAFleming) reported

    @Plusnet my Wi-Fi has gone down it’s was working fine this morning I checked on my cameras around 11:30 working fine i then checked again around 1:30 they weren’t working I got home around 230 and my router is flashing and flashing red. I have tried restarting and turning off

  • StephenPMurtagh Stephen Murtagh (@StephenPMurtagh) reported

    @mike_leckenby @Plusnet I agree 100% about BT my hatred for them knows no bounds! However, up until now PN have been pretty good & fixed a recent BB issue pronto, with new wiring etc.