Plusnet outages and service status in Pontarddulais, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Plusnet generated 0 outage signals in the last 24 hours around Pontarddulais, including 0 direct reports.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Pontarddulais, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontarddulais, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at Plusnet
Plusnet is having issues since 01:40 AM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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Plusnet Issues Reports Near Pontarddulais, Wales
Latest outage, problems and issue reports in Pontarddulais and nearby locations:
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Simon Williams (@swiftysw) reported from Llanelli, Wales@Plusnet anyone to help with an upgrade??..
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Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales@Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!
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π’πΊππ π§ππ π½πππ (@CarlHolding87) reported from Carmarthenshire, Wales@gib_paul π€£π€£ its plusnet really but john lewis give far better service ..
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Catrin Madge (@annwylid) reported from Cwmamman, Wales@Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?
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Andrew Reed (@reedo456) reported from Bishopston, Wales@ddwt @Plusnet @plusnethelp Well thereβs an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Jude A (@Jaddle) reportedIf you want to know why the UK is draining down the plughole it is encapsulated in this: our internet is rubbish. Plusnet suggested full fibre. 2 months later we still don't have it. It's going to take 3 companies & 4 visits to get it installed. Time, cost, inefficiency. UK 2026
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Greg Ingham (@GregIngham1) reported@Plusnet Hi, they've not turned up, I've blocked a whole 5 hours out of my day to wait for you and non of your staff had the decency or customer service to inform me that he/she isn't coming, my wife is a tutor and desperately need internet to mark students work and we've got a toddler..
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GlutenFreeReviews (@GlutenReviews) reported@Plusnet is your text service not working, trying to report slow connection buty message is failing to send to you.
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Adam Whitehouse (@A_C_Whitehouse) reported@Plusnet I have been with Plusnet 30 years of wonderful service but the thing keeping me tied to plusnet was my email address, Plusnet are withdrawing their email service, now they are providing less and putting their prices up, with nothing deterring me from moving away!
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Alecia π¦ (@leeshthomasxo) reported@Plusnet Iβve done that and itβs still not working. How can I call you now when your office is closed?
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David Anthony (@DavidBu03197579) reported@Plusnet Hello, we are having lots of problems with the broadband disconnecting all the time. This has been happening since we signed up but was only here and there before but been almost unusable for the past week.
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rosie posie (@rosieon25371922) reported@Plusnet I want my Β£150 reward. Cough up and stop welching and breaking contract. It is bad faith and appalling behaviour. Sort this out as your team on the phone do not sort this out. They lie and gaslight.
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Hazzy (@HazzyG123) reported@Plusnet My service is activated, it was sorted Tuesday this week.
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Coltan π΄ββ οΈπ¦πΊπ¬π§πΊπΈ (@ColRFX) reportedWhen you're on hold, the plusnet message says we can contact you online - How? All the contact options I can find just lead to community, call, sign language... Is there some way to message plusnet support?
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Anneli Lort (@annelilort) reported@Plusnet another weekend, another two days of my wifi dropping out constantly. Iβve gone through the help text service, twice now, and still no difference. Itβs gone beyond a joke.