Plusnet

Plusnet Outage Report in Pontarddulais, City and County of Swansea, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pontarddulais, City and County of Swansea, Wales 02/26/2026 19:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • LiamCraney Liam (@LiamCraney) reported

    @Plusnet is your mobile 4G service down? Not had any 4G service all morning!

  • richarddmorey Richard D. Morey (@richarddmorey) reported

    hmmm, @plusnet support just asked for the Nth and Mth character of my login password as a security check. This implies that they store passwords unhashed, right? Is storing password hashes instead of plain text out of fashion?

  • b68baggie ANDY TPA WBA 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@b68baggie) reported from Birmingham, England

    @Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband

  • GrumpyPuss GrumpyPuss (@GrumpyPuss) reported

    @Plusnet Hi, how do I view my home broadband usage please? Can't seem to find this option after I login to your website. I'm sure I could do it previously.

  • TheModernLeper Sean (@TheModernLeper) reported

    @charlesmj Plusnet for me here, cheaper than bt (although they don’t offer the sport stuff extra) never had an issue myself

  • CraigMcintosh73 Craig McIntosh (@CraigMcintosh73) reported

    @Plusnet Hi, internet down here, nothing showing up on your service status page. Any way to see what problem is from your end? Ta

  • NicoleH90735026 NicoleH (@NicoleH90735026) reported

    @Plusnet Hi. Have had issues for several days with WiFi dropping and having to repeatedly reboot router. Your online chat function is offline and says to send tweet.

  • the_lazy_ferret Clive Slade (@the_lazy_ferret) reported from Seal, England

    Anyone else in Sevenoaks area having issues with @plusnet ? Was working fine until about 15:50, now the router connects, but all websites time out. Their site says nothing is wrong, but other checkers say there is a big problem.

  • rennarda Andy Rennard (@rennarda) reported

    @plusnet my broadband speed is < ½ what it should be - has been for a few days. Is there any way to report this other than phoning support?

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed