Plusnet

Plusnet Outage Report in Pontarddulais, City and County of Swansea, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pontarddulais, City and County of Swansea, Wales 03/29/2026 11:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • CarlHolding87 𝖢𝖺𝗋𝗅 𝖧𝗈𝗅𝖽𝗂𝗇𝗀 (@CarlHolding87) reported from Carmarthenshire, Wales

    @gib_paul 🤣🤣 its plusnet really but john lewis give far better service ..

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ArmadylianMage Armadyl (@ArmadylianMage) reported

    Don’t get PlusNet, it’s the most dogshit ******* internet provider on the face of the planet. Literally first sign of bad weather INSTANTLY lose all ability to play any online game.

  • JPB_Islington AnIslingtonGay (@JPB_Islington) reported

    @thelongestone @Plusnet If you have the right to cancel, send them a letter giving them notice of cancellation. Or email them. And make clear you have a condition that means calling is not appropriate

  • FTWcreative David Mitchell (@FTWcreative) reported

    @Plusnet do you have a few issues at the moment. Nothing is working

  • LynnJHedley Lynn Hedley (@LynnJHedley) reported

    @Plusnet we have lost mobile phone signal at DH7. Please estimate repair time as it is hindering my work.

  • steventeague16 steven teague (@steventeague16) reported

    @Plusnet Also seems the raise a fault button has been buried, Plusnet support is pretty bad at the best of times so at the least you can make it easy to log an error.

  • AngieBunnyJayne Ange Probert (@AngieBunnyJayne) reported

    @Plusnet hi. I’m having issues with my broadband, can someone help me please?

  • BrimmellDen Den Brimmell 🇺🇦💙 The NHS (@BrimmellDen) reported

    @bt_uk As I’ve said previously, it’s not me that has problem,it’s my mom & neighbours but they can’t complain because their phones &/or internet are down! Some are with you,my mom is with @Plusnet. I live in same street but my (& others) phone & internet is fine (coz we’re fibre?) 😤

  • jackbyrne91 Jack (@jackbyrne91) reported

    @IanDunt Reality is that most companies are using BT lines and speeds won’t be massively different. Only Virgin have their own lines, more companies laying fibre but still utilising the OpenReach network for large parts. Means Sky, BT, Plusnet etc.. should all be pretty similar.

  • Lon_Unattached London-Unattached (@Lon_Unattached) reported

    @Plusnet It's OK I finally got through to customer service and the number port did happen. Just took me a couple of hours of holding on the line! (every half hour it cut me off!!!)

  • KatTrimble Kat J Trimble (@KatTrimble) reported

    @angry_tired I 'm merciless on the phone with utility suppliers. The only ones I ever have a giggle with are Plusnet. Been with them for mobile for a while and have a brilliant deal. I'd never move. Wifi/broadband a whole other issue. A pain in the proverbial. Old Victorian houses, etc,etc.