Plusnet

Plusnet Outage Report in Pontarddulais, City and County of Swansea, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pontarddulais, City and County of Swansea, Wales 01/18/2026 05:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Pontarddulais, City and County of Swansea, Wales

The most recent Plusnet outage reports came from the following cities: Pontardawe.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontardawe E-mail
United KingdomSwansea Wi-fi
United KingdomLlanelli Total Blackout
United KingdomPort Talbot Wi-fi
United KingdomSwansea Phone
United KingdomSwansea Internet

Community Discussion

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Plusnet Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • annwylid Catrin Madge (@annwylid) reported from Cwmamman, Wales

    @Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?

  • CarlHolding87 𝖢𝖺𝗋𝗅 𝖧𝗈𝗅𝖽𝗂𝗇𝗀 (@CarlHolding87) reported from Carmarthenshire, Wales

    @gib_paul 🤣🤣 its plusnet really but john lewis give far better service ..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • davelms Dave Sugden (@davelms) reported

    @shezimaster66 @Plusnet Same here, @plusnet has been up and down regularly in the last week (LS27 area). Each time is only for a minute and then it comes back again. Been great for 2 years before this week, now down more in 2 days than it has in 2 years.

  • K1t_Law Kitčaniklić (@K1t_Law) reported

    @Plusnet @Bash_luiz My Plusnet has gone down about 17 times since last night. What the hell is going on !?

  • AndyMcK1982 Andy McKeown (@AndyMcK1982) reported

    @Plusnet @itsPaulinaIrena What a load of crap! It says nothing about it being BUSINESS BROADBAND SUPPORT! Your ad makes it sound like EVERYBODY has 24/7 support. I think you owe this lady a full refund for mis-selling of a product!

  • Jennybaileyy Jennifer (@Jennybaileyy) reported

    @Plusnet hello, my WiFi went down an hour ago and I gave tried all sorts to resolve it. I have reset, restarted, updated my password and it still won't work. Could you please run some checks on your end? Thanks

  • K1t_Law Kitčaniklić (@K1t_Law) reported

    My internet is so slow I can’t even open a webpage to do a speed test. I’m way below my stay fast speed. Had to disconnect Wi-fi just to tag you o. Twitter. Sort it out @Plusnet @plusnethelp .

  • RebecaQuental Rebeca (@RebecaQuental) reported

    Anyone having issues with @Plusnet ? I have no Wi-Fi connection at all!

  • lisaharte101 lisaharte101 (@lisaharte101) reported

    @Plusnet In the time it’s taken, I’ve spent £90 on a new router and 5G wireless dongles to fix the issue.

  • davelms Dave Sugden (@davelms) reported

    @Endless_PaulyT @Plusnet Same here, @plusnet has been up and down regularly in the last week (LS27 area). Each time is only for a minute and then it comes back again. Been great for 2 years before this week, now down more times in 2 days than it has in 2 years.

  • Fauxbecks2 🇬🇩 MYN🧡 🇬🇩 (@Fauxbecks2) reported

    What’s the best wifi service because plusnet is garbage

  • CatsAreLoud Astrophic (@CatsAreLoud) reported

    Wow @Plusnet are absolute garbage. They've removed their online customer service chat- the ONLY reason I signed up with them, as I'm disabled and can't use a phone. My bill is £10 more than it should be, I need to discuss renewal options with someone, and I can't. Appalling.