Plusnet Outage Report in Pontarddulais, City and County of Swansea, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Pontarddulais, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Pontarddulais, Wales
Latest outage, problems and issue reports in Pontarddulais and nearby locations:
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kat 🍊
(@_katyjames) reported
from
Swansea, Wales
plusnet is honestly THE worst wifi in the world
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𝖢𝖺𝗋𝗅 𝖧𝗈𝗅𝖽𝗂𝗇𝗀
(@CarlHolding87) reported
from
Carmarthenshire, Wales
@gib_paul 🤣🤣 its plusnet really but john lewis give far better service ..
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!
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Catrin Madge
(@annwylid) reported
from
Cwmamman, Wales
@Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?
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Gareth Davies
(@gjdavies70) reported
from
City and County of Swansea, Wales
@Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!
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Simon Williams
(@swiftysw) reported
from
Llanelli, Wales
@Plusnet anyone to help with an upgrade??..
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Happygod London 倫敦 ロンドンっ
(@howareyouzhang) reported
@Plusnet your erro has left without internet for 14 days, and missed @theroyalfamily the Queen's funeral coverage and my business opportunities. the internet is necessity to our life, Your customer service has not been very poor in dealing this. #plusnetpoorservice
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Radiohead 💙
(@radiohead319) reported
@imageplotter @edwinhayward @guse_guse Weird thing is, Plusnet who are also owned by BT and use the EE network still have free "roam like at home" in EU. And they are cheaper!
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CHW
(@chrisw333) reported
..and I thought getting through to my doctors on the phone was painful. Try calling @Plusnet ! 25 mins of piano music so far and no help from the chatbot on website. Where's my SIM @plusnet! #plusnet #poorcustomerservice
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Alan Simpson
(@alans27) reported
I've always found the @plusnet customer service to be very good. However, do not bother with their sim only mobile deals. To be blunt the signal is crap!! You need to switch carrier plusnet because the EE network now is awful.
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Plusnet
(@Plusnet) reported
@sovietlife Hi there, sorry to see it took a while for the SIM to get delivered. Please feel free to send us a DM with your full name and your mobile number if that's still an issue. Apologies for the delayed response too by the way. - Adam - Plusnet Sheffield.
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Audrey Nellist
(@AudreyNellist) reported
@Plusnet pride yourselves on customer service. You failed.
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Parker Bats.
(@Parkerbats) reported
@Plusnet Incredible contempt for customer service from Plusnet. I agreed to renew a contract at a new price and they increased the price before it even started without notification. Attitude from staff online and phone is, “tough, like it or lump it”. They were great at first
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Ms P
(@MsAndyPT) reported
@Plusnet I am getting tired of waiting for plusnet to install my broadband service. I was told that an appointment was imminent for 6th Sept! No contact since then & I can’t get through on the helplines. Do I have to cancel my new contract? I’m still in the cooling off time!!!!!!
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Tomma235
(@tomma235) reported
So @Plusnet have won the award for worst customer service. No update for weeks on my full fibre followed by 20 unanswered minutes in a queue. Apparently BT are happy to help buy out the rest of my contract so not all bad
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Leonie Kapadia
(@LeonieKapadia) reported
@Plusnet I've spent over 40 mins in total waiting to get through to customer services. Do you actually have any call agents? Please can someone contact me?