Plusnet Outage Report in Pontarddulais, City and County of Swansea, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Pontarddulais, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Pontarddulais, City and County of Swansea, Wales
The most recent Plusnet outage reports came from the following cities: Pontardawe.
| City | Problem Type | Report Time |
|---|---|---|
 Pontardawe |
||
| Swansea |
Wi-fi | |
| Llanelli |
Total Blackout | |
| Port Talbot |
Wi-fi | |
| Swansea |
Phone | |
| Swansea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Pontarddulais, Wales
Latest outage, problems and issue reports in Pontarddulais and nearby locations:
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Gareth Davies
(@gjdavies70) reported
from
City and County of Swansea, Wales
@Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!
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kat 🍊
(@_katyjames) reported
from
Swansea, Wales
plusnet is honestly THE worst wifi in the world
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Bates
(@babblingbates) reported
@Plusnet Stop sending this standard reply, it makes you look like robots. The problem IS NOT FIXED @thesun
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Swarah 💟💬
(@diabetactyl) reported
Plusnet has gone down and just completely stopped working on what has been the absolute worst and most stressful day possible for me. My mam just sent me a "please call me when you get this message" text but I can't coz I rely on WiFi calling in this house
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Lorraine
(@DrHayeLo) reported
@Plusnet I had to cancel some appointments this morning and come into the office to work in order to make my afternoon commitments so it's been a huge inconvenience. I understand these things happen but it was made worse by the lack of communication. I hope when I get home it's working.
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Rach 🌻
(@rachcoon) reported
@kevkerpow @Plusnet Mines also been down since 6:30am and getting absolutely nowhere. Have had to hot spot from my phones data and buy more as I'm WFH. Absolute shambles.
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Samuel Burton
(@burts_burton) reported
@Plusnet Even now, the best you can do it a generic copy+paste job which minimises what was a massive national outage.
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James Lott ッ
(@jamezpl1) reported
@Plusnet @aviationdesign Still down for me, despite what your text service is claiming
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Beccy Dresden (not giving up masking anytime soon)
(@dresdeb) reported
@Plusnet Actually I lost a full 2.5 hours of working time, at a critical stage on a high-profile project. I would call that more than inconvenient, and not exactly a quick fix either. As I said, I did get a phone update, but the problem was never appropriately acknowledged on your account
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• • ＫＥＶＩＮ ＰＥＡＲＳＯＮ • •
(@kevkerpow) reported
@Plusnet any chance of a non generic update as to when the service might be back up & running please. Still down in North Devon, has been since I got up at 7.00am.
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Plusnet
(@Plusnet) reported
@SiTheGooner84 Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused.
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Tony Bates
(@babblingbates) reported
My wife’s mother, who is 93, has found communicating via Facebook Portal to be a vital lifeline, especially whilst in hospital but with broadband down for over four hours she feels isolated. Come on @Plusnet, sort this out and at least communicate #fail @TheSun