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Plusnet

Plusnet Outage Report in Pontarddulais, City and County of Swansea, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontarddulais, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • gjdavies70
    Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • _katyjames
    kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • reedo456
    Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • CarlHolding87
    𝖒𝖺𝗋𝗅 π–§π—ˆπ—…π–½π—‚π—‡π—€ (@CarlHolding87) reported from Carmarthenshire, Wales

    @gib_paul 🀣🀣 its plusnet really but john lewis give far better service ..

  • annwylid
    Catrin Madge (@annwylid) reported from Cwmamman, Wales

    @Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?

  • swiftysw
    Simon Williams (@swiftysw) reported from Llanelli, Wales

    @Plusnet anyone to help with an upgrade??..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ozric42
    David Neal (@ozric42) reported

    @FrameshiftShark I was with Plusnet for the best part of 20 years, great service and good prices. I only switched to Virgin myself last year because I could finally afford fibre, but I'm so close to the exchange I'm not on a cabinet and Virgin are the only company who use their own cabinets.

  • gulam82
    Gulam (@gulam82) reported

    @KennedyUnipart Still no #Volte #4gcalling even @Plusnet @TalkmobileUK offer this service which enables HD quality calls.

  • DrImpaler
    Dr Ian P (@DrImpaler) reported

    @welsh_stu time to switch then? I've had very few issues with Plusnet even after being swallowed by BT. Also offer static IP and allow you to use your own router if you want. Both important for me.

  • AlannaF84
    Alanna (@AlannaF84) reported

    @plusnethelp router constantly disconnecting today. Connection is not stable or reliable. Completed all troubleshooting, restarted router, logged in to router.... paying for service we aren't receiving. Not impressed. This has been an ongoing issue since joining plusnet.

  • maydrakin
    Rob Barker (@maydrakin) reported

    I notified @Plusnet I was moving providers for fibre broadband from June 3 and they have cut me off today. Apparently even though they acknowledge it’s their error, they can’t reinstate and getting broadband in the interim is my problem! 🀬

  • David___Lewis
    David lewis (@David___Lewis) reported

    @Plusnet is ****.

  • barberbob_UK
    Barberbob (@barberbob_UK) reported

    @plusnethelp no response to need for assistance, 28 minutes in queue on phone only to be hung up on by call taker Joel, cheers buddy. And a new customer still has no service....seems I made a mistake joining Plusnet

  • gdnghtsocialite
    alana (@gdnghtsocialite) reported

    @pxachfuzz we do omg @ plusnet sort ur **** out and get our router to us already i have stuff to watch w my pal 😠😠

  • davidjgaunt
    David Gaunt (@davidjgaunt) reported

    Two years of stability and plusnet issues are back. Interleaved connection, 100ms latency to external IP and a couple of outages. I smell Openreach…

  • CookeChris
    Chris Cooke (@CookeChris) reported

    @plusnethelp My broadband service from Plusnet has been solid for five years but for the last three weeks connection has been dropping out regularly. How do I raise a support ticket?