Plusnet Outage Report in Pontarddulais, City and County of Swansea, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Pontarddulais, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Pontarddulais, Wales
Latest outage, problems and issue reports in Pontarddulais and nearby locations:
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!
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Gareth Davies
(@gjdavies70) reported
from
City and County of Swansea, Wales
@Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!
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kat 🍊
(@_katyjames) reported
from
Swansea, Wales
plusnet is honestly THE worst wifi in the world
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𝖢𝖺𝗋𝗅 𝖧𝗈𝗅𝖽𝗂𝗇𝗀
(@CarlHolding87) reported
from
Carmarthenshire, Wales
@gib_paul 🤣🤣 its plusnet really but john lewis give far better service ..
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Le Blanc
(@DanLeBlanc01) reported
Hey @Plusnet I dutifully called your helpline as directed by your website, but after 15 minutes on hold without so much as a queue counter, I’m not confident that my call will ever be answered. Can I get some help, please?
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Andy Coates
(@AndyWoodturner) reported
from
Mutford, England
@Oneshowywoman Plusnet...there's a 14 cooling off period and it's only an 18mnth contract, so if I'm not happy I can jump. And as soon as @three get their HUB in this area I'll change to that. I never use the landline anyway.
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ash
(@hardgraft1) reported
@Plusnet have the cheek to charge me for a service that hasn’t worked for 2 days
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Plusnet
(@Plusnet) reported
@laaurxn Hi Lauren, sure and I'm sorry that you're unhappy with you billing. Please send us a DM with your broadband username or mobile number depending which service it's for and I'll make sure we get it sorted. - Adam - Plusnet Sheffield
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manta
(@holliepops210) reported
@boabsmith45 @Plusnet I'm having the same issue, going to change provider tomorrow
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BirdsOnAerials
(@BirdsOnAerials) reported
Beware @Plusnet Full fibre fitted on Tues - we still don't have internet - we work from home, but Plusnet didn't provide a router (standard practice?) Socket halfway up wall, looks terrible. Hours on hold, "advisor" conversations who say they can't do anything. #Buyersbeware
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Shaun
(@shan_2000_uk) reported
@JasonManford You’d think Plusnet would help you out considering you do all their advertising!
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Kitcraft // Free Kit Design
(@kitcraftdesign) reported
Never dealt with a company so useless, with rude, arrogant, and obnoxious advisers like @Plusnet. Wouldn't let me get a word in edge ways trying to explain I'm stuck not being able to work because of their fault, confirmed external fault. Someone better get in touch immediately!
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sofargone
(@lynnos) reported
@Plusnet Hi I’m a new customer, can’t dial a paid for number - is this restricted? How do I remove restriction? Looking in app and don’t see how to
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James Dunn
(@WheyAyeWriter) reported
@Plusnet Can somebody please reply to my message? Plusnet is not offering the service they said they would and said they’d fixed the issue when in fact they haven’t.