Plusnet

Plusnet Outage Report in Newtownabbey, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownabbey, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownabbey, Northern Ireland 01/24/2026 23:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Newtownabbey and nearby locations:

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SusieInAysr Susie in Ayrshireland (@SusieInAysr) reported

    @Plusnet Hi, I have no mobile phone signal! Any idea when it will return??? (I'm in Ayrshire, Scotland) Cheers.

  • GilesMeehan Giles Meehan (@GilesMeehan) reported

    Hello @PlusNet why are you so totally and utterly incompetent? Please can your Head of Customer Services review my telephone calls with your Executive Complaints dept in July, URGENTLY, and get my contract (to July 2023) and billing correct? Your latest email is wrong AGAIN.

  • b10649606 Bernadette Martin (@b10649606) reported

    @Plusnet @lizcooperclark Email service hasn't been restored. I haven't been able to receive or send in Outlook for over a week and have lost my whole history of crucial messages including ones relating to a house move. All I've had is the same pasted message over and over and been completely ignored.

  • SusiPetherick Susi Petherick (@SusiPetherick) reported

    @Plusnet Sadly you haven’t managed to sort my complaint. After nearly an hour on the phone, now Twitter messaging and I’m nowhere further.

  • __darcie darcie (@__darcie) reported

    @Plusnet Router wont connect and is just flashing orange… have tried restarting, reseting, turning off and on again etc and nothings worked… any solution?

  • mattheason Matt Heason (@mattheason) reported

    Really poor onboarding experience from @Plusnet think i'll be making another switch unless they can provide something special

  • GeekByteUK Geekbyte 🧙 (@GeekByteUK) reported

    @JimmyGriffiths6 @Plusnet 68mb/s down & 18mb/s up. (Your speeds may vary) I use a BT Hub rather than the Plusnet Hub as I get better Wifi range.

  • amyLcool Amy Cool 💙🌍 (@amyLcool) reported

    @Plusnet Hi, we're switching from Vodafone to yourselves and I had an email to say the line is now switched but the broadband isn't up and running yet and Vodafone have turned us off. We were told broadband would only be down for a few minutes when we switched.

  • theendofentropy Jim McGhee (@theendofentropy) reported

    @Plusnet looking to cancel BT sport, can I do this without calling in?

  • b10649606 Bernadette Martin (@b10649606) reported

    @Plusnet You've just said 'It's possible that your Outlook has either archived the mail, or needs re-syncing to retrieve these.' This doesn't help me at all.