Plusnet Outage Report in Newtownabbey, Northern Ireland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newtownabbey, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Plusnet
Plusnet is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (69%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newtownabbey, Northern Ireland
Latest outage, problems and issue reports in Newtownabbey and nearby locations:
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itconor
(@itconor) reported
from
Comber, Northern Ireland
@internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.
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Gem
(@gemmacaddell86) reported
from
Castlereagh, Northern Ireland
Saturday night to enjoy tv with willow not here and plusnet not working, awesome
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Philip I Wilson
(@internetsense) reported
from
Belfast, Northern Ireland
@Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc
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Patrick
(@PatrickMBelfast) reported
from
Belfast, Northern Ireland
@Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?
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Nigel Ivy
(@nigelivy) reported
from
Belfast, Northern Ireland
@jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.
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Cat Taylor
(@cattt82) reported
from
Jordanstown, Northern Ireland
@nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.
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Zos
(@ThinkingBlue) reported
from
Antrim and Newtownabbey, Northern Ireland
@Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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huw
(@_theo666) reported
@Plusnet I have a Hub One router but recently been having problems with it. It keeps switching on and off by itself thus interrupting the internet use Does this a couple of times a day. I have tried all your fixes Can I please have this replaced by one of your Hub Two routers
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Maple Delight
(@mapledelight69) reported
@IanDunt My question would be.. what provider has the least drop outs and disconnects. My #plusnet is shite and drops WiFi 5 times a night and takes 5 mins to reconnect. Garbage.
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Chordie
(@chordcatcher) reported
Once again my internet is out. This is the 6th time in 2 days, wtf is going on with @Plusnet?
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Plusnet
(@Plusnet) reported
@Carl27513 Hi Carl, thanks for getting in touch and I'm sorry to hear your nan is looking to leave us. To find out if she may be subject to cancellation fees, I'd recommend giving our Cancellations Team a call on 0800 013 2632; who can help find out for you. -Tony Plusnet Sheffield
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Ben Cowell
(@PsykiIl) reported
@Plusnet Internet has been down since 6 this morning. Thanks for ruining my Sunday. Appreciate that.
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Harry
(@Harry22578782) reported
@Plusnet can I suggest you focus on providing good internet connection. I have been having problems with my plusnet. Stated 2/3 days ago. You have changed something. I’ve restarted and checked if there areAny works going on. I live in Tooting Broadway.
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Chris patiki
(@patiki02) reported
@Plusnet hello, when are you going to compensate me for my slow broadband speed. I pay for the top package and have not been getting the promised download speed for many weeks.
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Plusnet
(@Plusnet) reported
@JeanJar91295156 Our address is; Customer Services Team Plusnet Mobile The Balance 2 Pinfold Street Sheffield S1 2GU Is there anything else I can help with today? (2/2) -Sammy- Team Sheffield
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Rock Lobster
(@rockest_lobster) reported
I'm pretty sure at this point Plusnet have a policy of winding down your line speed until you complain. I'm paying for 80, it's currently syncing at 30 with a 21db SNR margin. It hasn't synced above 60 (minimum guaranteed is 59.6 or something) for 2 years.
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Alex Todhunter
(@AlexTodhunter) reported
@Plusnet I can't believe an account which took me all of 3 minutes to sign up for, on the basis that it was flexible and I could cancel at any time, has taken 3 months to cancel!!