Plusnet Outage Report in Newtownabbey, Northern Ireland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newtownabbey, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Newtownabbey, Northern Ireland
Latest outage, problems and issue reports in Newtownabbey and nearby locations:
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Zos
(@ThinkingBlue) reported
from
Antrim and Newtownabbey, Northern Ireland
@Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes
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inkedup_britishjamaican
(@inkedcaribbean) reported
from
Belfast, Northern Ireland
@Plusnet please improve your customer service
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Gem
(@gemmacaddell86) reported
from
Castlereagh, Northern Ireland
Saturday night to enjoy tv with willow not here and plusnet not working, awesome
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Jonathan McCormack
(@StripeyMiata) reported
from
Lisburn, Northern Ireland
@Cruzetavia @TalkTalk @Plusnet Heard that before, but apparently the FTTP support is UK based and not outsourced.
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.
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Philip I Wilson
(@internetsense) reported
from
Belfast, Northern Ireland
@Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc
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Patrick
(@PatrickMBelfast) reported
from
Belfast, Northern Ireland
@Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?
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Nigel Ivy
(@nigelivy) reported
from
Belfast, Northern Ireland
@jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.
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itconor
(@itconor) reported
from
Comber, Northern Ireland
@internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc
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Cat Taylor
(@cattt82) reported
from
Jordanstown, Northern Ireland
@nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Carol Yarrow
(@CarolYarrow) reported
@Plusnet Your customer service is a joke. It is worse than useless. I wish that they could help but they evidently can't
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Craig Benson
(@craigbenson76) reported
@Kung_fu_eric @Plusnet @KilmarnockFC Unless Rinat Dasayev is a Plusnet customer, nae chance.
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Anita Whittaker
(@summitsleap) reported
@Plusnet hi. I am expecting a replacement router after storm damage. Will you be able to tell me when it has been dispatched. I need to be working from home. My account number is PNET4571620-1
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Carol Yarrow
(@CarolYarrow) reported
@Plusnet Please can someone help me get our Broadband up again? We reported a fault on 9th April and we are still waiting... On hold yet again... No answers... No help. Plusnet Customer Service appears to be a joke
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julie cole
(@diddle51) reported
@Plusnet Would be if I could actually use internet without it cutting out all the time, I changed over from now on 21st April and wished I never!
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karen fisch
(@flying_fisch) reported
@Plusnet no mobile signal again in SW8 why can’t I use me landline for free?
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Halim Matin
(@halimmatin) reported
@GrahamK61158129 @asda_mobile I just moved to plusnet (ee). Great prices, signal and service (uk call centre and not Egypt). Now asda are with holding y outstanding credit. Asdamobile you are a bunch of thieves.
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Cassidy_msv
(@CassidyMsv) reported
@Plusnet My Internet is down again the third time this week and im working from home.
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Grayo 🏴
(@grayomtb) reported
@Plusnet I really don’t need the standard guff response plusnet. Fix the openreach infrastructure fault and stop dealing with your customers like they are delinquent!
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Carol Yarrow
(@CarolYarrow) reported
@thebillycasper @Plusnet Billy - I feel your pain. 6 weeks in and we still haven't got anywhere. The only good news is that we have just been released from our Plusnet contract (throughout which we never received any service)