Plusnet Outage Report in Newtownabbey, Northern Ireland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
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E-mailProblems in the last 24 hours in Newtownabbey, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Newtownabbey, Northern Ireland
Latest outage, problems and issue reports in Newtownabbey and nearby locations:
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Cat Taylor
(@cattt82) reported
from
Jordanstown, Northern Ireland
@nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Clive Wright
(@mistermemoryman) reported
@MarcAllera I don’t blame the call centre workers at @plusnethelp . I blame the Management for allowing such dreadful #poorcustomerservice & letting people hang on the phone for hours. People will go to other providers if you keep adopting such #pennypinching tactics. #plusnet
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Black Nova Designs
(@BlackNovaDesign) reported
@WeAreOpenreach @Plusnet after 3 attempts at getting internet there is still no sign. Apparently we get someone on Wednesday afternoon this week - yet you were mean to arrive today and Friday last week and no one turned up. Such bad service from openreach, no notice
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Andrew Flegg
(@jaffa2) reported
Gah, @Plusnet don't allow you to move home (or cancel) via website. Long queue times to get through to customer service. Hold music is lo-fi, awful and - worst of all - has brief pauses where you think you're being connected. But aren't.
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Dan Howard
(@danhoward_uk) reported
@craigrlbarnes @Plusnet Yeah, after something fast for work related reasons (and, generally being a mega nerd!) - seen a few horror stories from Sky, but they tend to be national problems, as opposed to stuck in Stevenage haha
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Nathan
(@cheeseban) reported
@Plusnet @OakNational I am not a mobile customer but I have to say this is a great move. Well done Plusnet!
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Josh Mcwaters
(@joshmcwaters1) reported
@Plusnet complaint regarding mobile coverage. Have no way to call to discuss as coverage is so bad. Just joined plusnet mobile and will be leaving shortly
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BenC
(@WestfieldWoody) reported
@plusnethelp we recently joined plusnet and were supposed to be connected yesterday. BT service stopped at 7am yesterday. I need to know when I can get back online
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Lucy Honeyman
(@HoneymanLucy) reported
@plusnethelp I've been disconnected since last Wednesday due to your mistake. You said you'd update me today by email. NOTHING. So unhappy with Plusnet service.
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Thom
(@byrnetofferings) reported
Looking for new broadband very soon, and want to splash out on super fast - any ideas or experiences with Virgin or Hyperplus? Our plusnet connection is terrible!
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Craig Barnes
(@craigrlbarnes) reported
@danhoward_uk @Plusnet Jesus, that's not good, I bet your upload speed is almost unusable. Conor was in a flat at the time, so that shouldn't be an issue. It was either £30 or £40 pm, which is what I'm paying.