Plusnet Outage Report in Newtownabbey, Northern Ireland
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newtownabbey, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (66%)
-
Wi-fi (15%)
-
Total Blackout (13%)
-
E-mail (5%)
-
Phone (1%)
-
TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newtownabbey, Northern Ireland
Latest outage, problems and issue reports in Newtownabbey and nearby locations:
-
Nigel Ivy
(@nigelivy) reported
from
Belfast, Northern Ireland
@jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.
-
Patrick
(@PatrickMBelfast) reported
from
Belfast, Northern Ireland
@Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?
-
Zos
(@ThinkingBlue) reported
from
Antrim and Newtownabbey, Northern Ireland
@Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes
-
Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.
-
itconor
(@itconor) reported
from
Comber, Northern Ireland
@internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc
-
Philip I Wilson
(@internetsense) reported
from
Belfast, Northern Ireland
@Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc
-
Gem
(@gemmacaddell86) reported
from
Castlereagh, Northern Ireland
Saturday night to enjoy tv with willow not here and plusnet not working, awesome
-
Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.
-
inkedup_britishjamaican
(@inkedcaribbean) reported
from
Belfast, Northern Ireland
@Plusnet please improve your customer service
-
Cat Taylor
(@cattt82) reported
from
Jordanstown, Northern Ireland
@nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Mrs Dolph Lundgren
(@iamabaddog) reported
@Plusnet you are total ****! First no internet, then dead router. Nobody is bothered to reply here on twitter, forget it reaching you over the phone. Absolute disgrace. And i just renewed my contract for 18 months. What a ******* joke!
-
James
(@stagetechuk) reported
@Plusnet Still experiencing an issue on my Mac when using my router for DNS. As soon as I change my Mac to use 1.1.1.1 for DNS I can connect fine.
-
shaun
(@secretagent00sg) reported
@Plusnet help with your slow broad band 5meg is slow ! Needs fixing g now please
-
John Pulman
(@jplumbum) reported
Hi @Plusnet, there's a fault on my landline, there are no other written contact details except this. Can you help with it please?
-
jeremyhead
(@jeremyhead) reported
Hi @Plusnet I can’t roam in Indonesia. Just getting ‘no service’. I can only use WiFi. No phone at all. Any ideas why please? Thank you.
-
Emma Johnston
(@xMrs_Jx) reported
Hi @Plusnet my mam’s broadband went down yesterday and she’s been waiting for a callback since yesterday afternoon. She’s disabled and relies on the internet for groceries and essentials. Any chance you could help?
-
Charlotte Davis
(@DavisDavis1980) reported
@Plusnet we’ve had no broadband and no phone line for 12 days. Multiple calls to you and nothing happens. What else can we do? Is there anyone that can actually help us?
-
Rich Allen
(@RichfromSheff) reported
@ConstableChaos Indeed, it was 4 months on Monday since I started with Sky for Fibre and Landline after telling Plusnet to *******, their customer service went to the wall when they were bought by BT IMO, and don't get me started on their annoying on hold playlist.
-
Chris Woodhouse
(@ChrisWoodhouse_) reported
@BadgerOfSteel @btsport @Plusnet Same issue mate. Have you resolved.
-
shaun
(@secretagent00sg) reported
@Plusnet any chance of any help with the poor broad band I have with you today ? As its slow .. under 5meg...?