Plusnet

Plusnet Outage Report in Newtownabbey, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownabbey, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownabbey, Northern Ireland 12/03/2025 08:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Newtownabbey and nearby locations:

  • ThinkingBlue Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • NAX75 🇬🇧 bas 💩 (@NAX75) reported

    @Plusnet @plusnethelp any issue in TS10 area?? keeps dropping out

  • sabele26 sabele (@sabele26) reported

    @R_McCormack I thought same as I was on hold to Plusnet this afternoon. Heard every other damn Xmas song

  • s_naessens Steven (@s_naessens) reported

    @Plusnet your internet is ****. I want to cancel my contract as it’s not fit for purpose.

  • Plusnet Plusnet (@Plusnet) reported

    @Hopalong_Tony When we announced that the Youview service was being discontinued, customers will have been given the opportunity to leave without charge within 30 days of that email. -Tony Plusnet Sheffield

  • SenileElf Robert Dickson (@SenileElf) reported

    @EE Spoke to them many of times.. I never had these issues with plusnet.. Which is why I'll be going back once my contract is up.

  • pamsterturk Piggypamster (@pamsterturk) reported

    @Plusnet disgusted with your service. Was told today my router is broken but I need to agree to a new contract before you will send me a new one (take a minimum of 4 days) So at least a week without the Internet for someone disabled and mostly housebound

  • EwanSnook Ewan🟨🟥 (@EwanSnook) reported

    Plusnet I wish horrible things upon you

  • andyfoster33 Andy Foster (@andyfoster33) reported

    @Plusnet who do I contact to make a complaint? I cancelled 2 months ago and am still being charged! I email and I just get a response saying I’m unable to contact plusnet through email.

  • lorralorracat lilolme (@lorralorracat) reported

    @Plusnet our wifi has been horrific tonight despite BT engineer telling us that if we keep hub on all the time we will have no more problems!!TV picture keeps going black because of connection.Awful #plusnet #wifirage #btopenreach

  • jb60bez Jamie Berry (@jb60bez) reported

    @Plusnet do you have service issues in RG20 currently?