Plusnet

Plusnet Outage Report in Newtownabbey, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownabbey, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownabbey, Northern Ireland 03/19/2026 16:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Newtownabbey and nearby locations:

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • lmjhoney LMJ (@lmjhoney) reported

    Dear #Plusnet When you put me on hold and play that God awful teenage dance music it does nothing but make me want to throw the phone out the window or at the very least turn it down so I can’t hear it. Can you please stop playing crap music every time you put someone on hold?

  • grumpywonky The Captain ♿ (@grumpywonky) reported

    . @Plusnet the irony of all this is that I'm trying to LEAVE your terrible service. If you'd just make everything accessible online this could've been done in minutes! Instead it's been an hour of panic attacks and crying, and now waiting <4 hrs for a manager call 😤🙄

  • Plusnet Plusnet (@Plusnet) reported

    @annarankin16 Hi Anna, thanks for getting in touch and I'm sorry to hear you're still having issues with your connection. I've updated the fault ticket with more info regarding this matter. -Tony Plusnet Sheffield

  • grumpywonky The Captain ♿ (@grumpywonky) reported

    @Plusnet I get that Cal, truly, but there's no way to make it right. I'm leaving the service so the only thing that could be done is some form of refund & I know from prior experience with customer service "it's not something the company does." 1/

  • MarmaladeGordo Flerken 🍂✨🌸 (@MarmaladeGordo) reported

    @grumpywonky @Plusnet I hope my poor attempt at funnies made you smile

  • anthonysargent Anthony Sargent (@anthonysargent) reported

    @Plusnet i can not believe you dont support SMS short codes 🤯 How is this not flagged upfront before you switch providers. Madness. Is there a plan to bring in this function?

  • 23Bee23 Bee (@23Bee23) reported

    @Plusnet hi, plusnet. I lost my mobile this morning and spent most of the day trying to communicate and bloke my number. On line chat is down and I have no phone to call. ......help..... How can I get this sorted

  • grumpywonky The Captain ♿ (@grumpywonky) reported

    . @Plusnet this has been a consistent issue for 3+ years. We're told that if X is listed on the account then 'next time' they will be able to handle everything. Instead we have to fight Every.Single.Time. It causes so much distress and harm over such a simple situation. #Ableism

  • shaunos_shaun SHAUNOS (@shaunos_shaun) reported

    @Plusnet your fibre sucks.Disconnects at least every 20mins and doesn't reconnect automatically hence all my 4G data gone.#crap

  • Plusnet Plusnet (@Plusnet) reported

    @shaunos_shaun Hi there, I'm sorry to hear you're having issues with your connection. While I'm unable to find any external faults, I can see your line has been a large number of disconnections. -Tony Plusnet Sheffield