Plusnet Outage Report in Newtownabbey, Northern Ireland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
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E-mailProblems in the last 24 hours in Newtownabbey, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (69%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Community Discussion
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Plusnet Issues Reports Near Newtownabbey, Northern Ireland
Latest outage, problems and issue reports in Newtownabbey and nearby locations:
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.
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Cat Taylor
(@cattt82) reported
from
Jordanstown, Northern Ireland
@nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.
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Nigel Ivy
(@nigelivy) reported
from
Belfast, Northern Ireland
@jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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jeani
(@jeani48534246) reported
@Plusnet You’re serious? I think I will just change service and give my hard earned to a service that does more than pass the buck. Shocker….your ads are a lie.
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Elaine Matheo
(@ElaineMatheo) reported
PLUSNET MIS SOLD A PACKAGE THAT DOES NOT WORK IN MY AREA AND HAS MY MONEY FOR TWO MONTHS PLUSNET IS NOT A RELIABLE COMPANY AND THEIR CUSTOMER SERVICE DO NOT TELL THE TRUE DO NOT TRUST PLUSNET
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tafkab
(@BeanTafkab) reported
@Plusnet is there anyone who can help me get a line fault sorted out for my elderly parents - they don't use mobiles to be able to report it?
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Jack Wilson
(@JackW4254) reported
@Plusnet ringing to cancel tomorrow. Only went active Tuesday and the broadband goes no more than 1.5mbs. #Disappointed
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adam willbye
(@adamwillbye) reported
Shocking customer service from @Plusnet absolutely shocked on your bad attitude
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Michael Lunn
(@mlunnie78) reported
@adamwillbye @Plusnet Cant believe you're still having issues mate! No Internet for how long.....
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Mark Blair
(@Mcb100) reported
@Plusnet Getting fed up of waiting now. Three cancelled open reach appointments to apparently change a broken port for the broadband to be turned on in our home. Yet the previous owners had perfectly fine broadband. Yet when I call you just keep telling me to wait.
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Mark Finlay
(@markpfinlay) reported
@plusnethelp made a complaint to Plusnet 15th June’21 - still not received so much as a courtesy phone call? Apparently the “manager” Craig just hasn’t bothered, and surprise surprise only Craig can help me, and he’s not back in until Saturday. Ombudsman here I come!
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Puneet Prakash
(@Master_P1) reported
@Plusnet worst service ever. New installation has taken over a month, with 4 engineers visits which have fizzled out to nothing. Both Plusnet and OpenReach blaming each other.
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Calum
(@CalJW) reported
@Plusnet Hi guys, I wanted to query with you regarding our internet. My partner uses a work VPN to do her job but the internet goes down for 10-20 seconds despite being wired direct to the router meaning her VPN drops out and in which isn't ideal. Any advice?