Plusnet Outage Report in Newtownabbey, Northern Ireland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newtownabbey, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Newtownabbey, Northern Ireland
Latest outage, problems and issue reports in Newtownabbey and nearby locations:
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Zos
(@ThinkingBlue) reported
from
Antrim and Newtownabbey, Northern Ireland
@Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes
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Patrick
(@PatrickMBelfast) reported
from
Belfast, Northern Ireland
@Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?
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Gem
(@gemmacaddell86) reported
from
Castlereagh, Northern Ireland
Saturday night to enjoy tv with willow not here and plusnet not working, awesome
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.
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itconor
(@itconor) reported
from
Comber, Northern Ireland
@internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc
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Philip I Wilson
(@internetsense) reported
from
Belfast, Northern Ireland
@Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.
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Nigel Ivy
(@nigelivy) reported
from
Belfast, Northern Ireland
@jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.
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Cat Taylor
(@cattt82) reported
from
Jordanstown, Northern Ireland
@nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Julie McKinnell
(@juliejuliemck) reported
@Plusnet shocking, shocking service from PlusNet!!!!!!
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Jen x
(@Jenny1175xxx) reported
@Plusnet why is my internet connection none existent today? Poor connection most of time but today there has been hardly any (Sheffield S35 post code)
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Rea Jones
(@ReaJones) reported
Anybody thinking of going with @Plusnet do no bother. Been almost 2 weeks with no internet, 4th day of sitting in and waiting for engineers hoping they’ll turn up! Very poor service! AVOID
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sarah smith smizz ✏️✏️✏️ スミッツ
(@smizz) reported
@tryingtobeaDr which provider are you with? BT are supposed to give never dropout of coverage wifi, as you can use your cellphone as a hotspot with them. We've been through all the providers here: Sky internet - seems the most reliable of BT, talk-talk, virgin, Plusnet & is the cheapest!
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Melissa
(@Meliissa92) reported
Regretting swapping my broadband from @TalkTalk to @Plusnet. It NEVER works!
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Faith ♡
(@faithbater) reported
@Plusnet my wifi says connected but no internet/ authorisation needed. It has been like this for the last 2 days. Everytime I click on the hub page is says connection is fine but its not working
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Moomin
(@Moomino) reported
@LukeYeandle @bt_uk Mines down too - in Blaenau Gwent. Posted it in a local group and people with EE, Plusnet, BT & Sky all down
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Moira M
(@reiver_rover) reported
@Love_Austria007 @Plusnet It's absolutely shocking, Liz, we just want closure on this however the situation keeps getting worse and their customer care level is non existent...they couldn't care less about the amount of inconvenience, stress and distress we've experienced over the past month😠
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Nathan (Freddy) Fredericks
(@freddy_219) reported
@Plusnet please can you take a look at the tweet above and provide some assistance with the issue. You’re customer service is unrivalled but unfortunately @OpenreachHelp seem to be letting the side down with their inability to carry out essential repairs or keep appointments.
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GeckoShibori
(@GeckoShibori) reported
@Plusnet I was trying to troubleshoot a streaming issue with streamlabs and after 2 hours they said "contact your ISP" so here I am. How can you help me please?