Plusnet

Plusnet Outage Report in Newtownabbey, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownabbey, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownabbey, Northern Ireland 03/24/2026 22:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Newtownabbey and nearby locations:

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • BL00DBIKER Bloodbiker (@BL00DBIKER) reported

    @Plusnet not having a good day. Looks like they’re in meltdown. My BB is down along with their systems. Lucky I have a backup in the form of a Vodafone BB, although that’s only just working after 4 months. Telcos, don’t you love ‘em!??

  • jamiexmas Jamie Christmas (@jamiexmas) reported

    @Plusnet @plusnethelp I’m having trouble with my connection but the phone lines are so busy that I keep getting cut off - meanwhile I have no internet. Help me!!

  • SounilHeeramun Sounil Heeramun (@SounilHeeramun) reported

    @Plusnet trying to speak to someone at your company for support and awaiting a callback for last hour. Service is very poor. Why does your phone line reject calls?

  • YishJL01 yishkaJL (@YishJL01) reported

    @Plusnet 4 uni students with deadlines, are struggling because of your slow wifi… pls help #help

  • SDemporium Suzy (@SDemporium) reported

    @Plusnet why are you already taking another month's payment when I've paid one month in advance just two weeks ago and haven't even got my service up and running yet? Also why aren't your phone numbers all up to date.

  • tabithaplain Tabitha 🦖 (@tabithaplain) reported

    @Plusnet Fix my internet, answer the phone, any of your phones. Stop sending me pointless texts, earn your keep. Put out a statement. I need to work. Please @Plusnet #Plusnet

  • darcy2010_jane Jane (@darcy2010_jane) reported

    @Plusnet please sort my internet I appreciate it is billing time, and I know you slow down service been told, but issues not my fault, in credit.

  • yetmorestuff Michael Holmes (@yetmorestuff) reported

    What's happening with @plusnet this morning? Our broadband has been down all day so far and can't get customer support - they are "having problems with their systems". Help!

  • luigi64 Lewis (@luigi64) reported

    @Plusnet hi, sent you a DM regarding a service issue. Can someone please respond?

  • serenmaria SEREN WATSON (@serenmaria) reported

    @AnnekaKPerry @Plusnet And in the 12 years we were with sky we never had a single problem!