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Plusnet Outage Report in Newtownabbey, Northern Ireland

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Newtownabbey, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownabbey, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Newtownabbey and nearby locations:

  • nigelivy
    Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • ThinkingBlue
    Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

  • internetsense
    Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

  • itconor
    itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • PaulReid74
    Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • PaulReid74
    Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • gemmacaddell86
    Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

  • cattt82
    Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • 18OGM2
    Mark (@18OGM2) reported

    @SkyHelpTeam is there still an issue with sky q downloads? Been unable to download gangs of London S2 ep4 for 6 days. Reset the box, deleted (forever,) the download and retried but still failing. On plusnet BB, everything else works fine, Netflix, prime etc

  • pedrito1414
    Pete Masters (@pedrito1414) reported

    @Screwfix @MashManMandela @Plusnet what's the deal here? I am having a similar issue...

  • SaraJanePonting
    Sara (@SaraJanePonting) reported

    @Plusnet Been trying to log problems for a week, connection problems going on weeks, last few days complete cut off for hours at a time and can't get any help??

  • ChrissieBailey2
    Chrissie Bailey 🇺🇦🇪🇺🇪🇸💙 (@ChrissieBailey2) reported

    @Plusnet If you are thinking of taking a contract with Plusnet - please DONT - they are rubbish at sorting issues out!

  • ClaireNoodle01
    bakerballs (@ClaireNoodle01) reported

    @ChrissieBailey2 @Plusnet Omg same I work for emergency services from home and I’m having the same issues!! It’s a disgrace @Plusnet sort it out!! Now being told I will be charged if I cancel I’ve lost 5 days work so far!!

  • SRWoody23
    Susan Attwood (@SRWoody23) reported

    @Plusnet My 85 year old mother would love to check in with her family but @plusnet has left her with no internet service since 19 Nov and nothing more than a trite text from a bot "sorry for the inconvenience". Appalling service and attitude.

  • poorscousertom
    Steve 🐟🎩🇬🇷🇪🇺 💙 #European (@poorscousertom) reported

    Another day, another disappointment. @Plusnet @OpenreachHelp The order is with the directors office, the engineer has switched it on and meanwhile we sit and wait for somebody somewhere to give a **** to sort this mess out. Totally embarrassing!

  • Shinobilyrical1
    Shinobilyricalassassin (@Shinobilyrical1) reported

    @KarakDesi **** sorry didn't see this reply! I was with plusnet and they completely messed up a home move and had never without Internet for a month and then started being ***** about the mandatory compensation. Shocking. Been with them 2 years with no issues before this.

  • ChrissieBailey2
    Chrissie Bailey 🇺🇦🇪🇺🇪🇸💙 (@ChrissieBailey2) reported

    @Plusnet Absolute shambles, terrible customer service, costing our business because of a mistake made by them.

  • Jeromeo82
    ItsJeromeo 🏳️‍🌈🇩🇲🇯🇲 (@Jeromeo82) reported

    Anyone thinking of getting @BT Broadband DONT!! They are worse than the average Plusnet or TalkTalk connection issues are rife even if you have Fibre Optic.. go elsewhere and don't waste your money with this thieving company. 😡