Plusnet

Plusnet Outage Report in Newtownabbey, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownabbey, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownabbey, Northern Ireland 03/13/2026 05:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Newtownabbey and nearby locations:

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ratedMforMighty Mike (@ratedMforMighty) reported

    @Plusnet is there currently a service outage in the Halifax area? My router won't connect to the internet and I can't get on to your service status page to find out if there are issues

  • Agrith97 Agrith (@Agrith97) reported

    @Plusnet Plusnet internet / wifi has been down over 30 minutes. Please help to resolve issue! seems plusnet network users are affected

  • BigRatMedia Andrew Frampton (@BigRatMedia) reported

    Good thing I’m not working from home today as @Plusnet seems to be having a bit of a nationwide network outage. As yet, not a peep from them on social media to tell us what’s going on. Maybe they can’t connect to the Internet either…

  • thesteviemorris Stevie Morris (@thesteviemorris) reported

    Plusnet seems down has been for 30 mins location Lincolnshire #plusnet #plusnetdown

  • hareinthefire Hareinthefire (@hareinthefire) reported

    @Plusnet @pfrr It's not just poor Paulo, it's countrywide! Some acknowledgement and information from you would be nice? What's going on? When is it going to be fixed? That kind of thing? #plusnet #plusnetdown

  • robinschlochter RobinSchlochtermeier (@robinschlochter) reported from Uckfield, England

    @Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes

  • jammasterjay84 Jamie (@jammasterjay84) reported

    @Plusnet Any news on the network outage that seems to be pretty major please?

  • cdwharton Chris Wharton (@cdwharton) reported

    @Plusnet hi any update on UK wide outage?

  • simondh Simon Hewitt (@simondh) reported

    @Plusnet Internet has gone down and I'm on a deadline working from home. Your support line just disconnects. Is there a service outage or is your service just getting worse?

  • U4ER4all Geoff (@U4ER4all) reported

    @Plusnet Your internet is down all over the country today. Why don't you just say so?