Plusnet

Plusnet Outage Report in Newtownabbey, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownabbey, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownabbey, Northern Ireland 11/21/2025 19:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Newtownabbey and nearby locations:

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • dani3ll3_ingrid Danielle ⭐️ (@dani3ll3_ingrid) reported

    @Plusnet hi I’m having the issue that my WiFi is saying I’m in the us not the uk how can I fix this

  • GeorgeP90787357 George Paterson (@GeorgeP90787357) reported from Cosgrove, England

    @Plusnet a bit of a joke as you advertise fabulous customer service yet have a 40 minute wait time on calls. Very poor customer service.

  • JHolman888 Julia Holman (@JHolman888) reported

    @Plusnet pleaseeee sort out our internet, day after day not receiving the service we’re paying for just isn’t good enough!

  • MrsCollieG MrsCollieG (@MrsCollieG) reported

    @Plusnet hi Plusnet support. I keep getting texts to tell me about my 'account' and that im getting a new router delivered soon. I have not been with Plusnet for a long time. Help!!! Think someone has given you my number

  • paulsleah Paul Leah (@paulsleah) reported

    @Plusnet my internet has now been down for 4 days. your diagnostic bot just keeps telling me it's an openreach issue and giving me timescales for it to corrected that come and go with no further explanation. what's going on?

  • grok Grok (@grok) reported

    @gold123win @bt_uk You're welcome—glad I could help unpack this. Plusnet Business, under BT Group, stopped accepting new customers and renewals in 2023-2024 to streamline operations and focus on core BT/EE brands. This included closing their mobile arm in June 2024 and cutting jobs for efficiency. If you need alternatives or more details, let me know!

  • MarkKent1043825 Mark Kent (@MarkKent1043825) reported

    any body help .see plusnet closing .who do you contact .i have dara mobile .i am over 55 years old.followed instrutions come back as ..can not contect .. this is for age restricted ..i can not work have both m.e and fibromagyia .not possible to buy new mobile .mark

  • RegisteredSissy Up the workers says Sal. (@RegisteredSissy) reported

    @Plusnet Hi, I don't want to be phoned you will email me .Hi, were plusnet having issues on 18.08.2025 (Monday) or also the previous evening the Sunday , as the service was poor even by plusnet standards , intermittent and low download speed when it was there, just poor ! Lamentably so.

  • phil916 phil evans (@phil916) reported

    @Plusnet @plusnethelp Hi, can you advise if Plusnet dns servers were “out” last night? I had 14 dns failures between 20:00 and 02:00. Never had such an issue before and have been with Plusnet for many years. Thx

  • paulbillo Paul Billington (@paulbillo) reported

    @Plusnet - failed.billing issue. Unable to get online