Plusnet

Plusnet Outage Report in Newtownabbey, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownabbey, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownabbey, Northern Ireland 01/15/2026 13:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Newtownabbey and nearby locations:

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • linztk78 Linz (@linztk78) reported

    @Plusnet having trouble with my mobile phone network - receiving calls and text messages. I have sent a DM

  • caitrz_ dj myspace 👻 (@caitrz_) reported

    plusnet internet is down in glasgow, i could honestly do a big cry. i don’t feel well and haven’t slept so can’t go into an office.

  • boabsmith45 michael smith (@boabsmith45) reported

    @Plusnet we live in a 24Hr world , people use internet services over 24hrs , yet you have a 12hr service - are you suiting yourself ? .. or the customer ? .. not suiting me , I’m a customer !! ..

  • danielsamuels Daniel Samuels (@danielsamuels) reported

    @Plusnet I found that manually selecting the network in my phone settings sorted it out. For whatever reason I guess the auto mode didn't pick the right one.

  • boabsmith45 michael smith (@boabsmith45) reported

    @Plusnet why can’t I get any support after 8pm and before 8am ? .. I need my internet at 10pm but have to wait 10hrs - not good enough - when you reconnect me I will weigh up other options !! - compensation ???!

  • keri_thomas Dearly Departed Dr Keri Thomas 👻🎃🧙‍♀️ (@keri_thomas) reported from Aberystwyth, Wales

    @Plusnet Hello! I’ve recently moved home & set up internet with you. Got an email today saying everything was now up & running: but it’s not, I’ve had no password details or router, so still without internet & have been now since the 02/10. Could you help?

  • TDMDmm Adam (@TDMDmm) reported

    @Plusnet The TXT help bot had my back. Apparently an Openreach issues which has since been resolved

  • lukeyna1 Luke Morris-Adams (@lukeyna1) reported

    @Plusnet Thanks for getting back to me, the service appears to be back on. It was definitely a plusnet fault, had it confirmed by customer services yesterday. Not being able to receive calls or texts to my business phone for a day and a half is unacceptable.

  • watershipdown17 Rabbit (@watershipdown17) reported

    @Plusnet Any idea why my plusnet internet has gone down 4 nights in a row at 19:45 tonight, 20:35 ish yesterday?All around the same time.

  • ScoLee10 Scott Lee (@ScoLee10) reported

    @Plusnet hello. My mobile network signal is awful at the moment, any advice?