Plusnet Outage Report in Newtownabbey, Northern Ireland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newtownabbey, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 01: Problems at Plusnet
Plusnet is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newtownabbey, Northern Ireland
Latest outage, problems and issue reports in Newtownabbey and nearby locations:
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.
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Gem
(@gemmacaddell86) reported
from
Castlereagh, Northern Ireland
Saturday night to enjoy tv with willow not here and plusnet not working, awesome
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itconor
(@itconor) reported
from
Comber, Northern Ireland
@internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc
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Cat Taylor
(@cattt82) reported
from
Jordanstown, Northern Ireland
@nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.
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Zos
(@ThinkingBlue) reported
from
Antrim and Newtownabbey, Northern Ireland
@Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes
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Philip I Wilson
(@internetsense) reported
from
Belfast, Northern Ireland
@Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc
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Nigel Ivy
(@nigelivy) reported
from
Belfast, Northern Ireland
@jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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vanessa simmonds
(@vanrich04) reported
@plusnethelp absolutely disgusted with your service no internet or phone since Friday we call you same old same apparently you need to report the fault come on @plusnet this is not acceptable
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Pauline Turner
(@Pauline54232922) reported
@MaggieP31069 It sure is. Some service providers have a blocking service. I'm with Plusnet but I've now used up my allowance. I've recently bought a new landline phone which can block calls but I haven't tried to do yet. It makes my brain hurt!
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Michael Wilde
(@mick3950) reported
@Plusnet Poor download speed again
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Sally Gill61 💙
(@SGill61) reported
I really didn't want to leave plusnet but the last 4 weeks my Internet has been extremely poor and unreliable I am housebound and my Internet is my lifeline I use it to shop to zoom with family to run a bereavement group and for my health providers and carers its no good when
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nathan
(@nathanlewis94) reported
@Plusnet worst provider can’t wait to change drops out atleast 3 times aday would never recommend
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Plusnet Help
(@plusnethelp) reported
@annzaquaker Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. - Curtis
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Opportunix
(@Oppor_tunix) reported
@Plusnet how do you expect me to pay bill online when you’ve disconnected my business broadband service? That’s right folks don’t choose Plusnet for business accounts. I using public wifi to sent this because my business broadband has been shut down for £27 unpaid Bill
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put it in the bin
(@photogog) reported
@plusnethelp I’m due to switch to plusnet soon. Do you contact my existing broadband supplier and cancel their service?
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sadattheworld
(@sadattheworld) reported
@OpenreachHelp Plusnet have supposedly been in touch since last Friday and I still see no fix on the horizon. My work contract ends next month. I need to be finding more work. But with no broadband I’m stuck in limbo. It’s incredible that it can take so long.
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Jackk. 🃏
(@jackkwalters) reported
Best Buy about joining Plusnet? Customer services saying in a thick Yorkshire accent “don’t worry pal, have a cuppa”