Plusnet

Plusnet Outage Report in Newtownabbey, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownabbey, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownabbey, Northern Ireland 02/20/2026 21:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Newtownabbey and nearby locations:

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • daynovel Day Novel (@daynovel) reported

    @plusnet we have been on the helpline for 90 minutes and are still on hold. Please help.

  • EviIRatPerson 🧙‍♀️🏠🐓 (@EviIRatPerson) reported

    Is plusnet wifi not working for anybody else right now

  • jtip123 jtip (@jtip123) reported

    @Plusnet you no longer have online chat help?

  • Richard96782452 OWLS about that! (@Richard96782452) reported

    @_owlornothing_ Never bought the plusnet shirt. It was such poor quality.

  • ukanimals laura caunce (@ukanimals) reported

    @Plusnet I want to cancel my plusnet account but I cannot ring and there's no email address

  • supersonicmike Michael (@supersonicmike) reported

    @Plusnet Hello! I'm very sadly needing to cancel my service to switch provider to cable (youknowwho). Am gutted to switch but it's a matter of speed in my area unfortunately. Can I cancel online as couldn't get through on phone?

  • SyGringo Simon Green (@SyGringo) reported

    @mrsdavisdaniels @Plusnet Also 7 days a week help? Correct me if I'm wrong,but is Sunday not included now as stated on Plusnet website??

  • BansheeRodders Alan Roderick (@BansheeRodders) reported

    @Plusnet wonderful service from Stephen on the broadband help desk tonight. He was knowledgeable, helpful and determined to fix the problem for good.

  • rainbowclaire Claire Dunford (@rainbowclaire) reported

    @Plusnet I'm afraid we're still down ... He had signal back briefly on Saturday but totally gone again.

  • oliverwebster92 Oliver (@oliverwebster92) reported

    @Plusnet My life would be easier if openreach wasn’t prehistoric and allowed you to connect my service in less than 10 working days! Considering they have just ceased the previous owners Plusnet service on the same line, you’d think they’d be able to connect mine at the same time 🙄