Plusnet Outage Report in Newtownabbey, Northern Ireland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newtownabbey, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Newtownabbey, Northern Ireland
Latest outage, problems and issue reports in Newtownabbey and nearby locations:
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Zos
(@ThinkingBlue) reported
from
Antrim and Newtownabbey, Northern Ireland
@Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.
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Patrick
(@PatrickMBelfast) reported
from
Belfast, Northern Ireland
@Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?
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Philip I Wilson
(@internetsense) reported
from
Belfast, Northern Ireland
@Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc
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itconor
(@itconor) reported
from
Comber, Northern Ireland
@internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc
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Nigel Ivy
(@nigelivy) reported
from
Belfast, Northern Ireland
@jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.
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Jonathan McCormack
(@StripeyMiata) reported
from
Lisburn, Northern Ireland
@Cruzetavia @TalkTalk @Plusnet Heard that before, but apparently the FTTP support is UK based and not outsourced.
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inkedup_britishjamaican
(@inkedcaribbean) reported
from
Belfast, Northern Ireland
@Plusnet please improve your customer service
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.
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Gem
(@gemmacaddell86) reported
from
Castlereagh, Northern Ireland
Saturday night to enjoy tv with willow not here and plusnet not working, awesome
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Cat Taylor
(@cattt82) reported
from
Jordanstown, Northern Ireland
@nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Caroline
(@CarolinePrice99) reported
@Plusnet her plus net, is it normal to have a iPad connected to the wifi and problem with a laptop? I did a Speedtest and the laptop was much lower than the iPad, is this normal?
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A Rabbit of Negative Euphoria
(@Bexdora) reported
I'm not to worry about my old account now, it won't go to collections, even though now every time I call @Plusnet I get routed straight to collections & they have to put me through to customer services. The person I speak to in sales is wonderful, she gets everything sorted...
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Alistair Broomhead
(@theheadofabroom) reported
@WiteWulf @Samathy_Barratt @spazhammer As someone running a Plusnet router with the standard software, I get 60-80Mbps so unless it's a bad unit, I doubt it's the hardware. Possibly the OpenWRT software isn't as efficient though and the CPU can't keep up?
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Dev Patel
(@DevP89) reported
@Plusnet What a terrible network, they take a whole day to port a number across! You'll miss a days worth of calls, do Not use this network if you have a line for business.
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Emma Gray
(@emmalcoulthard) reported
@Plusnet quoting award winning customer service... not in my case. Been absolutely dreadful so far and I’m only a week in! Constant barriers to closing the contract and passed from pillar to post. Customer service abysmal.
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Darragh James
(@DarraghJamesB) reported
Plusnet broadband isn’t working. Connection dropping in and out over the last few days and know they want me to pay £65 for an engineer to come and fix the issue? 🖕🏼
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A Rabbit of Negative Euphoria
(@Bexdora) reported
@jesshallsongs @Plusnet Thanks Jess. We're getting there slowly. Now it's been activated, but still not working because there's a fault somewhere & they're having to send an engineer out in the morning. It's just...endless. Broadband purgatory.
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A Rabbit of Negative Euphoria
(@Bexdora) reported
The @Plusnet customer services people help as best they can, trying to find alternatives, but BT WiFi hotspots aren't strong enough in my flat. I've already racked up quite the mobile bill using extra data. I resign myself to having to wait until 23rd March.
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lina
(@LinaBadass) reported
@Plusnet 6 months of terrible business bb & of all the csr’s I spoke to only 1 was helpful. She deserves a raise! Technician turned up and said the equipment was faulty and I should be compensated. Called your rep to complain and like the other useless ones, no help. Plz help
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Amy
(@devonshirewoman) reported
@plusnethelp are you having issues in the Honiton, Devon area. Several households appear to be having issues with Plusnet the last few days. Can't play youtube/netflix on TV without annoying buffering!