Plusnet

Plusnet Outage Report in Newtownabbey, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownabbey, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownabbey, Northern Ireland 03/27/2026 22:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Newtownabbey and nearby locations:

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • ThinkingBlue Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

  • PatrickMBelfast Patrick (@PatrickMBelfast) reported from Belfast, Northern Ireland

    @Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • dmace_ Dan (@dmace_) reported

    @Plusnet our Wi-Fi is shocking and I can’t reply to the support ticket as you don’t send us email updates. Help!!

  • kestrel1971 kessy nufc (@kestrel1971) reported

    @Plusnet hi, my internet has been very very slow all day, can't download on me sky box,

  • SillyMo93698456 Daryl Stuermer appreciation society (@SillyMo93698456) reported

    Sodding Plusnet. They used to be a good company. I'm going into debt because they couldn't connect me up at my new address after conning me out of a months payment when i had no service. Never been in debt in my life 😠 This is the bloody BT effect. Had dealings with them before.

  • nickjowen Nick Owen (@nickjowen) reported

    @Plusnet You really do need to do something about your hold music. It’s bad enough holding on for the ridiculous amount of time, but to do with this music is just mean

  • JoJenkins1 Jo Jenkins (@JoJenkins1) reported

    @Plusnet cannot make phone calls etc, therefore cannot call you. Definitely a SIM problem as tried in another phone, help!

  • KintalineFarm Kintaline Farm (@KintalineFarm) reported

    @Plusnet 2 days without mobile service and completely ignored on DMs and posts. Total refusal by Plusnet to provide any support. I have no phone, so cannot call.

  • nextgenste Stephen paul (@nextgenste) reported

    plusnet prices are going up in march so prepare to change services because this one is going to be bad

  • Katiee22 Katie (@Katiee22) reported

    @goatee2 @Plusnet I had plusnet for a few years and had to have BT out as my wifi kept dropping, in the end it was cables under the road, but I was forever ringing or messaging them. I moved to Vodafone 3 years ago and never had a problem

  • AmyIsHeRe 🌼 Amy ᴿ ❤️ 🫶🏻 (@AmyIsHeRe) reported

    @Plusnet What's wrong with the WiFi?!? went down but back on, but now won't connect to my firestick 😒

  • JoJenkins1 Jo Jenkins (@JoJenkins1) reported

    @Plusnet cannot connect to your network. Suspect SIM problem as I have tried it in a different phone and doesn’t work in that one. Obviously cannot call you to discuss, help!