Plusnet

Plusnet Outage Report in Newtownabbey, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownabbey, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownabbey, Northern Ireland 03/10/2026 22:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Newtownabbey and nearby locations:

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • ThinkingBlue Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeHar75956227 Mike Hardy (@MikeHar75956227) reported

    @MoneySavingExp Been with Plusnet for years with no problems. The past year with a house move they have been an absolute shambles.

  • MylesDrakeCarey Myles Carey (@MylesDrakeCarey) reported

    Plusnet is so ******* **** man I swear

  • Fremsley68 Craig Jordan (@Fremsley68) reported

    @plusnethelp @Plusnet been on the phone for 25 minutes waiting to talk to customer services. How long should I hang on before I give up?

  • nutellaisthesh1 Mohamed (@nutellaisthesh1) reported

    @plusnethelp Hi there, I received I was told to wait until midnight 14th March to turn on my plusnet router and I did that but now my router light has just been solid orange and flashing red. The internet is not working, please help.

  • MrDaegos Daegos (@MrDaegos) reported

    Marc Allera can **** right off! PlusNet can **** right off! If my internet shuts off one more time, im going mental!

  • blazingskies Skyblaze the Kittyblob (@blazingskies) reported

    @RealCainMosni @virginmedia That's the problem, unless you use Virgin, or 4G-based internet, EVERY ISP is reliant on Openreach, because they control the infrastructure. Tony works for PlusNet, and getting Openreach engineers to do anything is a major bottleneck.

  • Scottie_D_84 Scott Dryburgh (@Scottie_D_84) reported

    @Cboy1874 That’s the issue mate. Sky block it all the time. My mums is the same. I’m plusnet and never any bother

  • GerrySmith1986 The Spanish Mackem (@GerrySmith1986) reported

    @Plusnet your service is ******* dog ****. Can’t wait until my contract is over to get back to a decent provider.

  • ThatProgrammer ThatProgrammer (@ThatProgrammer) reported

    Like.. what I don't understand is how a Plusnet Stock Router could keep a consistent and reliable connection no matter where we were in the house, but with slow speeds - but a £460 combined, enterprise equipment can't hold a steady connection with 2.4Ghz devices? WTH..

  • Scottie_D_84 Scott Dryburgh (@Scottie_D_84) reported

    @Cboy1874 Would recommend plusnet mate. Great service and decent price