Plusnet

Plusnet Outage Report in Newtownabbey, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownabbey, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownabbey, Northern Ireland 03/19/2026 23:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Newtownabbey and nearby locations:

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • ThinkingBlue Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • luie_88 Luie (@luie_88) reported

    @Plusnet Hello. It seems like broadband has been impacted by the weather but your website service status is reporting no cases nationwide? Internet has been down here since last night. Thank you

  • Plusnet Plusnet (@Plusnet) reported

    @4circles I'll get you a replacement SIM sent out and it should arrive within 1-3 working days. Please let me know if you continue to have any problems once you have the new SIM. Regards, Emily Plusnet Leeds 🌞

  • MorganLilyGray1 Morgan Gray (@MorganLilyGray1) reported

    @dresdeb @Plusnet Yep! It’s typical, happens when no one can help. It’s really annoying too cause I was waiting for a phone call 🥲

  • Cazy_L Caroline Lewis (@Cazy_L) reported

    @Plusnet is there an outage in Rotherham today? Our fibre broadband has been off for at least 1hr 30 min. I assume the weather is a factor, however we have been having intermittent issues for a week now (router flashing orange).

  • dresdeb Beccy Dresden (@dresdeb) reported

    @MorganLilyGray1 @Plusnet Oh no 😫 Always seems to happen after the support team have finished for the night too, right?!

  • Thursytes David Norman (@Thursytes) reported

    @Plusnet You are aware that my pension has not increased as much as those which you have confirmed. You're just another greedy provider, claiming cost increases which must be passed to the customer.

  • AllanCharter Allan Charter (@AllanCharter) reported

    @Plusnet can't sustain their promised connection speed, yet they never fail to raise their prices...

  • Chanlouise94 Chantelle Louise (@Chanlouise94) reported

    @Plusnet any idea why my internet haven’t been working today? Been flashing orange all day! Help please!!

  • VoteSamJordan Sam Jordan 🌹🐝🏴󠁧󠁢󠁥󠁮󠁧󠁿💙 (@VoteSamJordan) reported

    @Plusnet Hello! Me again. Speeds are intermittent. Usual requested activity completed. Degradation in service consistently inconsistent and keeps dropping below contracted speeds.

  • ceepeejay69 Paul Jones (@ceepeejay69) reported

    Calls to Plusnet support are being routed to EE tech support