Plusnet

Plusnet Outage Report in Newtownabbey, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownabbey, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownabbey, Northern Ireland 12/02/2025 07:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Newtownabbey and nearby locations:

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • ThinkingBlue Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @aledrob Hi Aled, As per the response on the ticket it takes up to 4 hours if you have any problems after this time please let us know. -Daniel Plusnet Sheffield

  • Kazzaroony2 Kazzaroony (@Kazzaroony2) reported

    @Plusnet your customer service number is not recognised when you click through from the website. However if I type it in to my phone and dial that way it works.

  • jburke040 John Bs Taxi Service (@jburke040) reported

    @Plusnet This is a reply to your last email Are you thick or just plain stupid, I said close my account in 20th January as you won’t get paid, just do as I requested

  • MilaVieX Liv 🤍 (@MilaVieX) reported

    @Plusnet hello! I'm a broadband customer and would like to start a SIM only phone contract too. You have an offer on that I'd like to purchase. My current contract ends on 27th January. Can I purchase your contract and select the start date as the 28th?

  • ClaireJHartnell Claire Hartnell (@ClaireJHartnell) reported

    Switched to @plusnet after 2 bad years with TalkTalk… ‘committed’ switchover date was yesterday. 6am this morning - still no broadband. Didn’t think it could get worse than TalkTalk but @Plusnet wins. Kids couldn’t do homework, I couldn’t work. Poor phone signal. Sort it out.

  • TheSamColeridge Sam Coleridge (@TheSamColeridge) reported

    @DailyMirror That's just a truly awful advert for Plusnet, courtesy of Retch Media.

  • jburke040 John Bs Taxi Service (@jburke040) reported

    @Plusnet I asked to finish contact on 20 th January, I did not ask to stay with PLUSNET and I cancelled my DD for you, and getting in touch with trading standards and reporting you for your conduct Your the most corrupt service and a shower of bullies,

  • Etoohx Eto (@Etoohx) reported

    Ended stream early having some Internet issue for some ******* reason ****** plusnet

  • metalheed Alan Isaacson (@metalheed) reported

    @Plusnet why would I have "additional call charges 07/12/21 to 06/01/22 £0.50 on my bill? I've never had a phone plugged into land-line.

  • michele_paule Michele Paule (@michele_paule) reported

    @virginmedia Internet out for 24 hours in Oxford and no indication of when service will be restored. 'We're working hard' the bot says. So should I be but I can't. Very much wishing I hadn't switched ftom @Plusnet. Be warned!