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Plusnet

Plusnet service status in Newtownabbey, Northern Ireland

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Newtownabbey, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownabbey, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Newtownabbey and nearby locations:

  • PaulReid74
    Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • PaulReid74
    Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • cattt82
    Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • lizziejane63
    Jane (@lizziejane63) reported

    @Plusnet help! Forgotten my password so can’t access email, the help page sends me a link, to my email, to reset it! Viscous circle!!

  • no_offenc
    halloween name (@no_offenc) reported

    @Plusnet hi I'm having trouble connecting my router to you! Had been using a fritzbox absolutely fine til about an hour ago then everything dropped out and now I can't reconnect on that router or my spare either. All help appreciated!

  • RUAmentalist
    Richard Johnson (@RUAmentalist) reported

    @Plusnet As luck would have it the carrier signal was restored within 30mins, I guess not many other people would be using the internet at 1am so would be blissfully unaware :)

  • Plusnet
    Plusnet (@Plusnet) reported

    @SlipperyWeezel Hi Dale, I'm sorry to hear you're having issues with your connection. From looking at the line, I can see that the router was connecting with factory settings, though it is now connecting correctly; are you now able to get online? -Tony Plusnet Sheffield

  • Plusnet
    Plusnet (@Plusnet) reported

    @Kingston3468 Hi there, I'm sorry to hear you're still without service. I've had the fault ticket updated regarding this fault and I'm sorry for the inconvenience caused by this continued disconnection. -Tony Plusnet Sheffield

  • Newoneinvillage
    Jean Pierre Ivanov (@Newoneinvillage) reported

    @TooGoodToGo_UK Hi there I was using your app before using my Plusnet WiFi and it was working perfectly. Now I am on community fibre and your app is not working on it. Can you help me to fix this please?

  • grayomtb
    Grayo 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@grayomtb) reported

    @allotmentchap @Plusnet Thanks John. This isn’t the first time, I’ve had so many issues and there’s always a BS excuse. I’ve had enough now.

  • sxybio
    DrColinW🔶#RejoinEU #Article49 #BlackLivesMatter (@sxybio) reported

    @plusnethelp I'm a Plusnet customer still using the original Plusnet Technicolor router. Can I get a free upgrade to a more recent router model?

  • PeterTaylorFW
    Peter Taylor (@PeterTaylorFW) reported

    @Plusnet The internet at my house has been frequently slow in the last few days. Please could you investigate the cause?

  • autrechoise
    sophie (@autrechoise) reported

    @Plusnet help my calls and texts wont send