Plusnet

Plusnet Outage Report in Newtownabbey, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownabbey, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownabbey, Northern Ireland 02/04/2026 00:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Newtownabbey and nearby locations:

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • ThinkingBlue Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • HollehMonstah ✨ D I E S E L ✨ (@HollehMonstah) reported

    Looks like I’m having internet issues, so don’t be concerned if I’m quiet for a while! Chances are it’ll be fixed in no time but also there’s no guarantee b/c Plusnet lmao

  • reynlord GALLOWS HUMORIST (@reynlord) reported

    Gonna be streaming a bit later than usual today because @Plusnet and @WeAreOpenreach insist on sending an 8th person into my house during a pandemic to fix the internet but not the hole in my window.

  • TheWolfofDonSt Connecting With D.O.T.S - EP OUT NOW (@TheWolfofDonSt) reported

    Thank god we don’t need to leave the house so I can rely on the 4G i’m not using in order to make up for my AWFUL @Plusnet WiFi

  • l44ryc L C (@l44ryc) reported

    @Plusnet the irony of saying you're straight taking. Shambolic customer service from the start and I haven't even gone live with my service yet. Expect this to be cancelled!

  • _tienan Ruth Tien An Whittle (@_tienan) reported

    @Plusnet how am I suppose to properly CatDad when I can only get internet speeds of LESS than 1mb for the past 5 days?? P.S I can't borrow a sPaRe cAbLE from a neighbor as suggested by your phone support team because pandemic 🥲 This tweet was brought to you by

  • _tienan Ruth Tien An Whittle (@_tienan) reported

    @Plusnet how am I suppose to properly CatDad when I can only get internet speeds of LESS than 1mb for the past 5 days?? P.S I can't borrow a sPaRe cAbLE from a neighbor as suggested by your phone support team because pandemic 🥲 This tweet was brought to you by @iD_Mobile_UK

  • JRyderGaming Josh Ryder (@JRyderGaming) reported

    @stream_giant @Plusnet Hmm strange. I had 40 mbps with tp links attached and had no issues with BT.

  • HonourJan Jan Honour (@HonourJan) reported

    @MarcAllera I am being ignored as the BT staff who answered my query, sent to you, are unable to help as I am a Plusnet customer - are you not CEO of both BT and Plusnet?

  • aaronyoungesq Aaron Young (@aaronyoungesq) reported

    @plusnethelp @Plusnet Hello. My fibre died in the wee hours. I've run through all your support tips and no joy. No one is answering the phone. Please help.

  • Nd9Nick Nick Daborn (@Nd9Nick) reported

    @Plusnet service has been very slow the last few days very disappointing considering the kids need internet access for home learning the no nonsense internet provider more like the no internet provider