Plusnet Outage Report in Newtownabbey, Northern Ireland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newtownabbey, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (71%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Newtownabbey, Northern Ireland
Latest outage, problems and issue reports in Newtownabbey and nearby locations:
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Nigel Ivy
(@nigelivy) reported
from
Belfast, Northern Ireland
@jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.
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Gem
(@gemmacaddell86) reported
from
Castlereagh, Northern Ireland
Saturday night to enjoy tv with willow not here and plusnet not working, awesome
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itconor
(@itconor) reported
from
Comber, Northern Ireland
@internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.
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Cat Taylor
(@cattt82) reported
from
Jordanstown, Northern Ireland
@nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.
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Zos
(@ThinkingBlue) reported
from
Antrim and Newtownabbey, Northern Ireland
@Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes
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Philip I Wilson
(@internetsense) reported
from
Belfast, Northern Ireland
@Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc
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Patrick
(@PatrickMBelfast) reported
from
Belfast, Northern Ireland
@Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Roger Barrett 💙
(@rogerkb2012) reported
@BibiLynch @Plusnet I was promised a call back around 5pm today, I organised my day accordingly, they envetuslly phoned soon after 7pm. Been thir customer for 19 years, they’re not the company they used to be.
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Dvdmike 🏳️🌈
(@dvdmike) reported
I know all broadband in the UK sucks, but @Plusnet are just making them all look better by being the worst
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hj
(@hj81111) reported
@Plusnet appealing customer service, no compassion or empathy. Exploiting peoples vulnerability
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reasonforchange
(@reasonforchange) reported
@Plusnet service outage in South Suffolk area since 7:54 this morning. Text update still saying anticipated fix will be 13:34 which has long since gone. When will this be fixed?
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Complaints
(@Complai76087574) reported
@Plusnet over the past week my Internet hasn't gotten truly awful, what am I paying you for when it won't work for me at all? The jitter has gone up and the ping has gone way up. Streaming anything is out the window and it barely loads the Internet. Awful service. Sort it out now
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Roger Barrett 💙
(@rogerkb2012) reported
@BibiLynch @Plusnet I was promised a call back around 5pm today, I organised my day accordingly, they eventually phoned soon after 7pm. (Btw this is criticism not trying to be smug they bothered to phone.) Been a customer for 19 years, they’re not the company they used to be.
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Laura Price
(@LauraPr00618282) reported
@Plusnet my internet is currently down. Do you know why this is?
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sportstweet
(@kpfssport) reported
@Plusnet Wireless. I reset the router which fixed it both times but just wanted to check that there wasn't a problem.
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Ann Sinnott
(@AnnMSinnott) reported
@PuppyMonsterBo1 @Virgin You have just blinded me with science! Never heard of plusnet and as for a "roku device" 🙃
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Richie 😷
(@ShadowTricks) reported
@Plusnet Internet has been down for a while now, router is constantly flashing orange, seems to be an issue your end?