Plusnet Outage Report in Newtownabbey, Northern Ireland

Problems in the last 24 hours in Newtownabbey, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownabbey, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (8%)
• Total Blackout (7%)
• TV (1%)
• Phone (1%)

Community Discussion

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Plusnet Issues Reports Near Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Newtownabbey and nearby locations:

• 
  Nigel Ivy (@nigelivy) reported 11 minutes ago from Belfast, Northern Ireland

  @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

• 
  Zos (@ThinkingBlue) reported 14 minutes ago from Antrim and Newtownabbey, Northern Ireland

  @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

• 
  Philip I Wilson (@internetsense) reported 23 minutes ago from Belfast, Northern Ireland

  @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

• 
  itconor (@itconor) reported 25 minutes ago from Comber, Northern Ireland

  @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

• 
  Paul Reid (@PaulReid74) reported 31 minutes ago from Dundonald, Northern Ireland

  @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

• 
  Paul Reid (@PaulReid74) reported 51 minutes ago from Dundonald, Northern Ireland

  @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

• 
  Gem (@gemmacaddell86) reported 53 minutes ago from Castlereagh, Northern Ireland

  Saturday night to enjoy tv with willow not here and plusnet not working, awesome

• 
  Cat Taylor (@cattt82) reported 60 minutes ago from Jordanstown, Northern Ireland

  @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark (@18OGM2) reported 33 seconds ago

  @SkyHelpTeam is there still an issue with sky q downloads? Been unable to download gangs of London S2 ep4 for 6 days. Reset the box, deleted (forever,) the download and retried but still failing. On plusnet BB, everything else works fine, Netflix, prime etc

• 
  Pete Masters (@pedrito1414) reported 1 minute ago

  @Screwfix @MashManMandela @Plusnet what's the deal here? I am having a similar issue...

• 
  Sara (@SaraJanePonting) reported 6 minutes ago

  @Plusnet Been trying to log problems for a week, connection problems going on weeks, last few days complete cut off for hours at a time and can't get any help??

• 
  Chrissie Bailey 🇺🇦🇪🇺🇪🇸💙 (@ChrissieBailey2) reported 8 minutes ago

  @Plusnet If you are thinking of taking a contract with Plusnet - please DONT - they are rubbish at sorting issues out!

• 
  bakerballs (@ClaireNoodle01) reported 12 minutes ago

  @ChrissieBailey2 @Plusnet Omg same I work for emergency services from home and I’m having the same issues!! It’s a disgrace @Plusnet sort it out!! Now being told I will be charged if I cancel I’ve lost 5 days work so far!!

• 
  Susan Attwood (@SRWoody23) reported 13 minutes ago

  @Plusnet My 85 year old mother would love to check in with her family but @plusnet has left her with no internet service since 19 Nov and nothing more than a trite text from a bot "sorry for the inconvenience". Appalling service and attitude.

• 
  Steve 🐟🎩🇬🇷🇪🇺 💙 #European (@poorscousertom) reported 17 minutes ago

  Another day, another disappointment. @Plusnet @OpenreachHelp The order is with the directors office, the engineer has switched it on and meanwhile we sit and wait for somebody somewhere to give a **** to sort this mess out. Totally embarrassing!

• 
  Shinobilyricalassassin (@Shinobilyrical1) reported 17 minutes ago

  @KarakDesi **** sorry didn't see this reply! I was with plusnet and they completely messed up a home move and had never without Internet for a month and then started being ***** about the mandatory compensation. Shocking. Been with them 2 years with no issues before this.

• 
  Chrissie Bailey 🇺🇦🇪🇺🇪🇸💙 (@ChrissieBailey2) reported 20 minutes ago

  @Plusnet Absolute shambles, terrible customer service, costing our business because of a mistake made by them.

• 
  ItsJeromeo 🏳️‍🌈🇩🇲🇯🇲 (@Jeromeo82) reported 20 minutes ago

  Anyone thinking of getting @BT Broadband DONT!! They are worse than the average Plusnet or TalkTalk connection issues are rife even if you have Fibre Optic.. go elsewhere and don't waste your money with this thieving company. 😡