Plusnet Outage Report in Newtownabbey, Northern Ireland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newtownabbey, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Newtownabbey, Northern Ireland
Latest outage, problems and issue reports in Newtownabbey and nearby locations:
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Gem
(@gemmacaddell86) reported
from
Castlereagh, Northern Ireland
Saturday night to enjoy tv with willow not here and plusnet not working, awesome
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Zos
(@ThinkingBlue) reported
from
Antrim and Newtownabbey, Northern Ireland
@Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.
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itconor
(@itconor) reported
from
Comber, Northern Ireland
@internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc
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Nigel Ivy
(@nigelivy) reported
from
Belfast, Northern Ireland
@jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.
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Philip I Wilson
(@internetsense) reported
from
Belfast, Northern Ireland
@Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc
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Jonathan McCormack
(@StripeyMiata) reported
from
Lisburn, Northern Ireland
@Cruzetavia @TalkTalk @Plusnet Heard that before, but apparently the FTTP support is UK based and not outsourced.
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Patrick
(@PatrickMBelfast) reported
from
Belfast, Northern Ireland
@Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.
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inkedup_britishjamaican
(@inkedcaribbean) reported
from
Belfast, Northern Ireland
@Plusnet please improve your customer service
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Cat Taylor
(@cattt82) reported
from
Jordanstown, Northern Ireland
@nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Story
(@badgerfun) reported
@Plusnet gonna respond to DM’s? Service keeps dropping again today
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Henry Dytch
(@DytchHenry) reported
@Plusnet There's nothing better than getting the internet speed you pay for, wouldn't you agree? Not only does mine drop out several times a day it never gets faster than 17mb and often not into double figures. Is your guaranteed 54mb minimum a real guarantee or a Yorkshire one.
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Roly Tree
(@ukrols) reported
@lottyburns @BT @Plusnet have excellent customer service, one of the few ISP's where if necessary you can speak to an engineer rather just script following call centers.
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Jane Macdonald
(@Dracarys26) reported
@Plusnet recently changed to your wifi and it’s terrible. Very little service upstairs and struggling to stream downstairs. What can we do???? @craigmacca15
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Dr No
(@Darren26442266) reported
@bt_uk Sort out PLUSNET. You own them and yet there services are slow. Rivals offer speeds over 100mb.
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David Edwards
(@davedpg) reported
Absolutely crap service from @plusnet today. Not getting full speeds and constant drop outs
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Frankie Connolly
(@FrankieDaLegend) reported
@ShellEnergyHome I spoke to your representative on that number. He was rude, argumentative and aggressive. Not only that, but he threatened damage to my credit rating. I repeat: my contract with you has expired; upon expiry, I began a new contract with Plusnet. I am not paying two suppliers.
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Moira M
(@reiver_rover) reported
Fed up of being blighted by comms issues. Plusnet saga rumbling on then we decide to get our landline taken out and now my mobile has decided to reject/block calls from my parents' number. I could SCREAM!!!!🤯
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Marc Schmitz
(@MarcSchmitz18) reported
@Plusnet Hi Anoush, yes we’ve done the problem shooting many times to no avail. We’re having 20 minutes Internet then nothing for 20 minutes… and repeat! I know you said you’re giving me the maximum speed for my package but I question what is the package worth if we can’t connect?
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Lynne Patrick
(@lynne_patrick) reported
@Plusnet we recently switched to Plusnet for my stepdad and his wifi has stopped working. Phone support closed and online troubleshooter not working. Can you please advise?