Plusnet Outage Report in Newtownabbey, Northern Ireland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
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E-mailProblems in the last 24 hours in Newtownabbey, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Newtownabbey, Northern Ireland
Latest outage, problems and issue reports in Newtownabbey and nearby locations:
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Cat Taylor
(@cattt82) reported
from
Jordanstown, Northern Ireland
@nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.
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Nigel Ivy
(@nigelivy) reported
from
Belfast, Northern Ireland
@jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Mark X|S
(@kee1haul) reported
@Plusnet hi, need help
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COYB Martyn 🥅🏒
(@PUSBMartyn) reported
@Plusnet I have been a customer for a number of years and still have a Huawei EchoLife HG612 connected to a ASUS router can I request a Hub 2 to replace the two units I have never been offered a hub1 or a hub2
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Hugh Nick Horne
(@HughNickHorne1) reported
@stuffierescue Been with PlusNet for years, good customer service. That said, we're very rural, so I can't comment on whether they do excellent broadband speed.
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Gareth Webber
(@garethwebber) reported
See @WeAreOpenreach are still rubbish. @Plusnet phone and internet down for the 8th day running. Open reach not done anything for four days.
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Loo Loo
(@doesitsay) reported
@Plusnet Landline down past month due to underground fault. Openlink scheduled tentatively to fix locally in a few days. Now internet down. Cant check on website on ticket update as...website down. Frustrated and look forward to compensation.
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COLIN THIRD
(@COLINTHIRD1969) reported
@Plusnet. I wish to terminate my contract under the 14 days notice cooling off period. The new package is slow and wish to go elsewhere. Please could you advise
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Dan Ludlow
(@dancludlow) reported
Well Done. EE is a wholly owned subsidiary of BT, and is being used as its main marketing arm. Plusnet is another, more at the budget end, and with fewer strings to its bow. Finally, Openreach is another subsidiary that installs and maintains the network for all suppliers, so it has a degree of autonomy.
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Dave King
(@clarets1969) reported
@Plusnet current customer on broadband 50mbs looking to upgrade to 500mbs. Will I need a new router and hence all passwords change?
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John Jessop
(@jessop_j) reported
Trying to get sense from their chatbot Tobi is virtually impossible. Speaking to humans in customer service and being passed to someone else who supposedly tested my line was worse than frustrating. I never had this crap from old Plusnet.
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Lou Liberty Tactics
(@libertytactics) reported
@Plusnet you have falsely sold me a new c2 year contract . Unable to get through to you. You have done nothing to help me, given me lip service to continue to be a customer . Falsely selling me a 2 year contract . Disgusting