Plusnet

Plusnet Outage Report in Newtownabbey, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownabbey, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownabbey, Northern Ireland 01/25/2026 11:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Newtownabbey and nearby locations:

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Jmoreels Jonathon Moreels (@Jmoreels) reported

    Hi @plusnet…have you tried unplugging the server and plugging it back in? Webmail: fetch fail…mobile (IMAP): “incorrect username / password” Computer (POP3): “incorrect username / password - EER temporary problem, please try again later”…I’ve been trying for 3 days!

  • anyabike Anya Palmer (@anyabike) reported

    @VictoriaPeckham @Plusnet I recommend Fastmail. You pay a small amount per year but they will never mess you about like that. And then you can switch internet providers without having to change your email address.

  • SeanMcDD Sean McDonald (@SeanMcDD) reported

    @Plusnet Two days in and still can't send emails. Very poor customer service but no real surprise at that given the decline over the past year. Plusnet used be dependable but no longer

  • FrauForelle ⭐⭐SallysaurusRex🏆🏆⭐⭐ (@FrauForelle) reported

    @VictoriaPeckham @Plusnet I access my emails on my phone if my broadband has ever gone down.

  • Sarah_racewear Sarah Tyler 💙 (@Sarah_racewear) reported

    @HelloFromMarcus @Plusnet If you're cancelling before the contract ends due to poor service, get it in writing that you won't be charged the early cancellation fee. We only had this verbally and despite saying that they record all conversations, surprisingly couldn't find this one.

  • Chris59730511 Chris aspi (@Chris59730511) reported

    @Plusnet wheres my internet gone??? Terrible service this first dodgy router i had to put up with for month 2 engineers out for a faulty router and now internet just goes off mid film I'll be leaving and want my contract terminating thanks

  • HelloFromMarcus Marcus Green (@HelloFromMarcus) reported

    @Jmoreels @Plusnet I can't help reading all the PlusNet emails as "Day three in the PlusNet house" voiced by the guy from Big Brother.

  • CumbriaMailing Cumbria Mailing (@CumbriaMailing) reported

    We're still in the grip of the @Plusnet email outage so if you need to get in touch try the phone or the @peter or @steve email addresses #plusnetdown

  • MrGodfrey Alex Godfrey (@MrGodfrey) reported

    @VictoriaPeckham @Plusnet They are the worst. They still owe me money, I gave up.

  • mcbrit2 💙McBrit! Ex-Tory Voter! #FBPE🇬🇧🇮🇪🇪🇺 (@mcbrit2) reported

    @Daily_Express @Plusnet Hi Daily Express, please can you try to find out what is really going on at Plusnet? 48 hours after emails went down it seems most customers still cannot send or receive emails and the alleged updates on the status page are laughable! PLEASE HELP!! #PlusnetNomail