Plusnet

Plusnet Outage Report in Newtownabbey, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownabbey, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownabbey, Northern Ireland 02/20/2026 08:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Newtownabbey and nearby locations:

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • tomma235 Tomma235 (@tomma235) reported

    @Plusnet saying their support is award winning is laughable. Been ignoring emails for 2 weeks now. Avoid

  • ChrisBarnes84 Chris Barnes (@ChrisBarnes84) reported

    @Plusnet I’m supposed to be switching over to your service on Monday, still no sign of the router. I work from home so this will be a big problem if it doesn’t arrive in time. Can you track the parcel?

  • TraceyAmass Tracey Amass 💙 (@TraceyAmass) reported

    @Plusnet what is going on. I have no mobile signal and there is no way of contacting you.

  • freezerman90 ms1 (@freezerman90) reported

    @Plusnet I'd love to do this however I can't because I have no Internet, your full fibre is ****

  • ReddanTony Tony Reddan#stand up with workers.Reject liars (@ReddanTony) reported

    @Plusnet l have switched to Plusnet because of their customer services. We were supposed to be connected yesterday but haven't. They have not contacted us. We can't contact them the number that they advertise 08004320200 gives a reply that the number doesn't work.

  • parasjethwasurg Paras Jethwa MD FRCS (@parasjethwasurg) reported

    From @Plusnet “Thanks ever so much for reaching out. I'm sorry for the delay…….I understand how frustrating it can be when when you've been waiting for so long for that series starring Zach Braff to be released.” Just fix the broken line! Perhaps the most moronic reply ever.

  • pauline44 LadyP (@pauline44) reported

    It’s @Plusnet I need help from

  • rob_wills Rob Wills (@rob_wills) reported

    Literally just joined @Plusnet mobile for three contracts and already thinking was this a bad idea? Contracts started before SIM cards arrived, unable to set up one of the accounts to manage it....

  • DavieIrwin Davie 🏴󠁧󠁢󠁳󠁣󠁴󠁿 📸 (@DavieIrwin) reported

    @Plusnet My Parents in law have been without Broadband now since the 13th of August. Both in their 70's and the internet is lifeline for them. Four engineer no shows, poor diagnostics, poor communication. A poor, poor show all round. I have never heard of such poor customer serv.

  • BillShaw8 (((Bill Shaw))) (@BillShaw8) reported

    @TimMungeam @virginmedia @Plusnet the email that comes with it isn't much good, but otherwise, reliable connection, good customer service when I have had to contact them