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Plusnet Outage Report in Newtownabbey, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Newtownabbey, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownabbey, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Newtownabbey and nearby locations:

  • PaulReid74
    Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • PaulReid74
    Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • cattt82
    Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • itconor
    itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • nigelivy
    Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • r_ashwell
    Rob (@r_ashwell) reported

    @Plusnet my broadband is up for renewal. Trying to contact the call centre to cancel but the number on the website doesn't work. What is the new one please

  • angelusmalusuk
    SJ (@angelusmalusuk) reported

    @Plusnet I'm not moving, and I'm not a customer yet. It was a question about a possibility because 18 months is a long time and I don't know if I'll stay here that long.

  • mulberrycrush
    Mulberrycrush (@mulberrycrush) reported

    @Plusnet I want to cancel my BT Sport App without calling in.

  • VeganMama1993
    Ashlee Perry (@VeganMama1993) reported

    @Plusnet absolutely shocking service from you today and 2 weeks ago. And told that even though I’m not getting the product I’m paying for that I can’t cancel my contract or get any refund. I regret ever joining plusnet.

  • OpticalFusion
    Dawn louise (@OpticalFusion) reported

    @virginmedia The engineer gave us his number to call if the connector he fitted doesn't work, he's said that if it doesn't work it will mean the cable will need digging up. I've paid full price for the service that hasn't worked. I've had a more reliable ADSL connection with Plusnet!

  • Delicaboy
    Richard Marsden (@Delicaboy) reported from Partington, England

    @360Chambers Unknown BT down, Plusnet down, 3 down for internet, thank goodness Kevin Bacon isn’t launching planes or shaving men across the network

  • TheWildFostyyy
    Ryann/Fostyyy (@TheWildFostyyy) reported

    Why do I have to live in the 1 house in the UK that still has an asdl wifi line @Plusnet Plz help a streamer out

  • basnett_kevin
    Kevin Basnett (@basnett_kevin) reported

    @Plusnet Award winning customer service ‘committed to providing excellent customer services’ Anything but — don’t answer phone and the chat bot says - can’t help

  • danger0usdays
    Theo ⎊ (@danger0usdays) reported

    @iIuvrobertsmith @Plusnet Heck! That's crap! 😫 Time to complain to the ombudsman? 👀

  • No_Serotonin
    Keith Knight (@No_Serotonin) reported

    @Offcom BT and Plusnet are supposed to be separate companies and yet they can access each other's retail systems. I placed a switch order with landline number port with BT. Plusnet was able to access and cancel it without my permission. No money is owed. Surely this is illegal?