Plusnet Outage Report in Newtownabbey, Northern Ireland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newtownabbey, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Newtownabbey, Northern Ireland
Latest outage, problems and issue reports in Newtownabbey and nearby locations:
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Nigel Ivy
(@nigelivy) reported
from
Belfast, Northern Ireland
@jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.
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Cat Taylor
(@cattt82) reported
from
Jordanstown, Northern Ireland
@nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.
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Gem
(@gemmacaddell86) reported
from
Castlereagh, Northern Ireland
Saturday night to enjoy tv with willow not here and plusnet not working, awesome
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Zos
(@ThinkingBlue) reported
from
Antrim and Newtownabbey, Northern Ireland
@Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes
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Philip I Wilson
(@internetsense) reported
from
Belfast, Northern Ireland
@Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc
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itconor
(@itconor) reported
from
Comber, Northern Ireland
@internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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grace hooper
(@messalinahooper) reported
Oh @Plusnet all those calls and uou couldn't be bothered to tell ne I'm out of contract and that you are charging £11 more for slower broadband and a rubbish service.
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🏳️🌈 Felyx The Sad Pumpkin 🏳️🌈
(@FelyxLawson) reported
@Plusnet could I have some help. The internet keeps dropping out randomly for no reason what’s so ever. It happens Atleast once per day for last week
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SIMON KIDD
(@SimonKidd) reported
@Plusnet youve just switched off b/band to my 80yo mother 9 days before we agreed. Now no internet, limited tv etc. Not acceptable & poor customer service!
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Annette Corbett 🎃👻
(@itsannettec) reported
We're now left with no broadband or landline. Mobile reception here is crap. My plusnet router is in storage miles away. I work from home and have client meetings tomorrow. Getting very sick of their hold music now... 2/2
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Neil Muirhead
(@neilmuirhead1) reported
@Plusnet can someone contact me please, I need help. Asap
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🇻🇨 Silky Johnson 🇻🇨
(@mylesjordan93) reported
@Plusnet the worst customer service ever
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Annette Corbett 🎃👻
(@itsannettec) reported
@Plusnet have managed to cancel my mum's #BT services when I moved in despite 3 calls from me trying to stop them cos they were just supposed to put my account on pause for 3 months. Their customer service people might be lovely, but I guess they're not particularly competent 1/2
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Melissa Fisher
(@fishouthebox) reported
Oh dear...a bit worried that the latest case says 6 weeks until we have internet with PlusNet! I'm going to need to find a temporary solution. Any ideas? Some sort of dongle/router/mobile hotspot?
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Cecily Spelling
(@cecilyspelling) reported
@Plusnet can you help please? My sim card has stopped working abroad. I took it out to use a local one, but need it to make an urgent call back home and now I seem to have no signal at all. I can't make any calls so can you help here please? Thanks!
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Bits N Bobs
(@RandomStuff1963) reported
@Plusnet Appalling service after my landline has been cut off. You have charged me £2.50 to have calls diverted to my mobile, yet this should be free until you have mended my landline. I am 84 and should be a priority customer.