Plusnet Outage Report in Newtownabbey, Northern Ireland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newtownabbey, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Newtownabbey, Northern Ireland
Latest outage, problems and issue reports in Newtownabbey and nearby locations:
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inkedup_britishjamaican
(@inkedcaribbean) reported
from
Belfast, Northern Ireland
@Plusnet please improve your customer service
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Philip I Wilson
(@internetsense) reported
from
Belfast, Northern Ireland
@Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.
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Cat Taylor
(@cattt82) reported
from
Jordanstown, Northern Ireland
@nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.
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Gem
(@gemmacaddell86) reported
from
Castlereagh, Northern Ireland
Saturday night to enjoy tv with willow not here and plusnet not working, awesome
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Patrick
(@PatrickMBelfast) reported
from
Belfast, Northern Ireland
@Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?
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itconor
(@itconor) reported
from
Comber, Northern Ireland
@internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc
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Nigel Ivy
(@nigelivy) reported
from
Belfast, Northern Ireland
@jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.
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Zos
(@ThinkingBlue) reported
from
Antrim and Newtownabbey, Northern Ireland
@Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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dan
(@writebydan) reported
My broadband is running as slow as **** today and to report it I have to text my landline number to plusnet. My landline??? number???????
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'Lee
(@x_elx) reported
@Plusnet hi, my Internets been down for 24 hrs now in cv37, I'm running out of data and need contact with my family for medical reasons. Can someone please help
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Prof Paul Bernal
(@PaulbernalUK) reported
@FoodFunForest @Plusnet They do you over, if my poor aunt’s experience is anything to go by.
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Donnie
(@Einnod25) reported
@Plusnet absolutely shocking and disgusting customer service received. I’ve just spoken with one of your advisors “Ray from Sheffield”after having no internet for almost 24 hours. He was completely rude and unhelpful and refused to send an engineer to look into the problem.
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Food, Fun and Forest 🍗🍰🥳🎉🌳🌲
(@FoodFunForest) reported
@PaulbernalUK @Plusnet It's a petty reason but I could never go with them as I can't stand the bloke who does their adverts.
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Prof Paul Bernal
(@PaulbernalUK) reported
@concretebadger @Plusnet Then says they can give her phone and broadband but it will take 10-14 days to set up. That’s too long to help her!
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Lewis
(@ander_lew) reported
@MattOrigi6 @Plusnet It came back on about an hour ago but it's been down all day.
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Alan Rew
(@alanrew) reported
@PaulbernalUK PlusNet used to be a good independent ISP, but BT took them over & ruined their customer service. My elderly mother used them for a long time with no problems before the BT takeover.
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Donnie
(@Einnod25) reported
@Plusnet furthermore I’ve been a customer for 5 years but will now find another provider. Terrible and confrontational customer service advisors.
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💞 Bev 💞
(@Bev_michelle7) reported
@Plusnet 3 times in the last hour the net has gone off! it's all to do with this scummy scummy scummy company, usual bullshit send engineer out, all their doing, never again with this scummy company. 3 months and i'm out of here!!