Plusnet Outage Report in Newtownabbey, Northern Ireland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newtownabbey, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Newtownabbey, Northern Ireland
Latest outage, problems and issue reports in Newtownabbey and nearby locations:
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.
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Nigel Ivy
(@nigelivy) reported
from
Belfast, Northern Ireland
@jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.
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Patrick
(@PatrickMBelfast) reported
from
Belfast, Northern Ireland
@Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?
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Philip I Wilson
(@internetsense) reported
from
Belfast, Northern Ireland
@Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc
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itconor
(@itconor) reported
from
Comber, Northern Ireland
@internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc
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Cat Taylor
(@cattt82) reported
from
Jordanstown, Northern Ireland
@nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.
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Gem
(@gemmacaddell86) reported
from
Castlereagh, Northern Ireland
Saturday night to enjoy tv with willow not here and plusnet not working, awesome
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Zos
(@ThinkingBlue) reported
from
Antrim and Newtownabbey, Northern Ireland
@Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Hague
(@MartinHague123) reported
@plusnet intermittent outage of broadband and only 1.47 Mbps when connected ....?
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Mike Merrick
(@Merrick_18818) reported
@Plusnet Just had my internet disconnected twice in the last hour and yesterday had an outage of about one hour. Causing real disruption for me at the moment. Is everything ok with service in the Bristol/North Somerset area?
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ChrissyCrow
(@CrowMcMinn) reported
@Plusnet hi plusnet. I have tried to report my broadband is not working for 3 days and I can't get a response. I need Internet for work.
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Catherine Fox-Smith
(@CSFmith) reported
@Plusnet we're having issues with our broadband connection. Is there a known problem in the Banbury area?
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a box full of owls
(@howlieT) reported
@Plusnet hi! I didn’t get a customer survey but I just wanted to say I spoke to Adam from customer retention on Wednesday and he was really helpful if you’re able to pass that on :)
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Jess
(@jesslouise23) reported
@Plusnet I keep getting texts and emails to say I've almost used my smart cap allowance. I log in to my account and its saying I haven't used any if it and I'm not over usage on calls/texts/data. I've never gone over so why the messages?
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Julia- Top to Tail
(@ToptotailJulia) reported
@Plusnet I cannot get through today your customer service says doesn't recognise number, my billing has been incorrect for a while & am trying to get it sorted
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nick albert
(@yajustnick) reported
@Plusnet constantly dropping service today. As my contract is up, is this your way of saying I need to switch?
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Heather Osborne-Bede
(@MsOsborneBeder) reported
@Plusnet hi there, I'm still without mobile data. The full allowance for the month is unused because I cannot access it . I've just received a text asking me to call 500 for a service reset. I'd love that but I'm unable to get through. It's been 13 days and six assignments...
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Plusnet
(@Plusnet) reported
@charlotteksimon Hi Charlotte, how are you? I'm sorry for the late response and that you're having issues with webmail. I know it's not ideal when you're trying to send emails, not to worry, I'm here to help. I checked this for you and there are no issues with webmail. 1/2 -Salik, Plusnet Sheff