Plusnet

Plusnet Outage Report in Newtownabbey, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownabbey, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownabbey, Northern Ireland 02/21/2026 16:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Newtownabbey and nearby locations:

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • DonovanTim Tim Donovan #FBPE 🔶💙 (@DonovanTim) reported

    I recently switched internet from Virgin to Plusnet. Virgin used to have occasional outages but robust connectivity with all devices. Plusnet is absolutely crap. I'm constantly reconnecting phones, tablet, laptop and Skybox. Utter garbage router.

  • LundCMF Claire Forster Lund (@LundCMF) reported

    @Plusnet I would like you to cancel my contract, due to the rise in prices and the poor connection, slow speed and daily drop outs.

  • CarolYarrow Carol Yarrow (@CarolYarrow) reported

    @Plusnet Please can someone help me get our Broadband up again? We reported a fault on 9th April and we are still waiting... On hold yet again... No answers... No help. Plusnet Customer Service appears to be a joke

  • tshafee Tia Shafee (@tshafee) reported

    Currently very disappointed by @Plusnet - a month ago we signed up for a broadband connection for the new house, to be ready roughly when we moved. We've been in the house for a fortnight and it's still not available. Worst is the communication has been so poor.

  • halimmatin Halim Matin (@halimmatin) reported

    @bookish__jane @asda_mobile I just moved to plusnet (ee). Great prices, signal and service (uk call centre and not Egypt). Now asda are with holding my outstanding credit. Asdamobile you are a bunch of thieves.

  • Kaygeor53353208 Kay george (@Kaygeor53353208) reported

    @plusnet is becoming really annoying. Keeps disappearing and therefore no WiFi SE25 area. Anyone else having this problem?

  • dermoreddevil Graham Mcdermott (@dermoreddevil) reported

    If anyone needs broadband and phone do not and I can’t stress this enough use #plusnet.they try and put across in all their ad’s that they have award winning customer service it’s not true my mother 75 been shielding for 14 months being threatened for £13 #plusnet hang your heads

  • Suffolk_Chris Christopher Ellis (@Suffolk_Chris) reported

    @Plusnet Nothing close by that’s seems to be setting it off. We’ve moved the router to the master socket in a bid to help speed a couple of weeks ago. It does sound like a few people in the road are having trouble too.

  • DesignSecultd DesignSecurityLtd (@DesignSecultd) reported

    @Plusnet @adelangers If people use private messages you companies tend not to respond. By broadcasting to everyone you actually get your finger out and maybe fix the problem.

  • simonjary Simon Jary (@simonjary) reported

    @Plusnet My wife is in New Zealand and needs to add me as a nominee so I can talk to Plusnet about her service. The 500 number doesn't work, Live Chat is always offline, and I can't find an email address. Please advise me what she can do.