Plusnet Outage Report in Newtownabbey, Northern Ireland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newtownabbey, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Newtownabbey, Northern Ireland
Latest outage, problems and issue reports in Newtownabbey and nearby locations:
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itconor
(@itconor) reported
from
Comber, Northern Ireland
@internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc
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Gem
(@gemmacaddell86) reported
from
Castlereagh, Northern Ireland
Saturday night to enjoy tv with willow not here and plusnet not working, awesome
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Zos
(@ThinkingBlue) reported
from
Antrim and Newtownabbey, Northern Ireland
@Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes
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inkedup_britishjamaican
(@inkedcaribbean) reported
from
Belfast, Northern Ireland
@Plusnet please improve your customer service
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Nigel Ivy
(@nigelivy) reported
from
Belfast, Northern Ireland
@jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.
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Philip I Wilson
(@internetsense) reported
from
Belfast, Northern Ireland
@Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.
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Patrick
(@PatrickMBelfast) reported
from
Belfast, Northern Ireland
@Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?
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Cat Taylor
(@cattt82) reported
from
Jordanstown, Northern Ireland
@nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Macinnesey
(@ChrisD21UAP) reported
Trying to #homeschool due to covid case at school. @plusnet fail us yet again. No internet. How is this fair if we are tied to a contract but not getting what we are paying for. Once in a while fair enough but this is #ridiculous #plusnet
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Kobasko
(@LKobasko) reported
@Gingerted1 300mb, I can only dream. We've just had to cancel our service with plusnet because we wasn't getting our guaranteed 38 🙄
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Marcella Golan
(@marcella_golan) reported
@OpenreachHelp @Plusnet are in contact with you, I was informed the issue would be corrected by close of play yesterday, surprise surprise once again this has not happened. I feel this is never going to be corrected and we will continue to go round in circles...
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Macinnesey
(@ChrisD21UAP) reported
@Plusnet Our local ice cream van is far more reliable than our internet service from you. Nothing all morning and my son can’t do his schoolwork like the rest of his class can while their bubble is closed. We are paying for nothing.
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Rachel Chaplin
(@rachelchaplin) reported
@Plusnet please can I have an email address to let you know I am cancelling? I can't get through on your phone's and your live chat doesn't work, thank you.
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Loretype
(@loretype) reported
@Plusnet Brand new router keeps disconnecting and reconnecting. Wired and WiFi. Restarting doesn't seem to help.
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Simon keatley
(@simon_keatley) reported
@Plusnet hello i need help. My bill was £36.19. and this morning i paid it and i had to pay £55.21. £19.02 more. this is wrong. i am not happy. please help ,e
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frank
(@frank10743117) reported
@Plusnet Well that was a waste of time engineer finally turned up after 3 no shows in a row and after 5 mins he couldn’t work out what was causing the issue so left…..
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twittfuckingsucks
(@twittfuckingsu1) reported
@Plusnet idiot pr team, you need to admit you are having problems publicly on your twitter. this is embarassing for you.
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Oneirology
(@josiemalinowski) reported
@Plusnet my broadband has been down for over 24 hours, I've called the helpline twice and I'm still net-less. I'm having to cancel meetings and losing money as I'm freelance, why hasn't this been fixed yet? I really regret switching to Plusnet, been a disaster the whole time 👎