Plusnet Outage Report in Newtownabbey, Northern Ireland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newtownabbey, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Newtownabbey, Northern Ireland
Latest outage, problems and issue reports in Newtownabbey and nearby locations:
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Philip I Wilson
(@internetsense) reported
from
Belfast, Northern Ireland
@Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc
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Zos
(@ThinkingBlue) reported
from
Antrim and Newtownabbey, Northern Ireland
@Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.
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Gem
(@gemmacaddell86) reported
from
Castlereagh, Northern Ireland
Saturday night to enjoy tv with willow not here and plusnet not working, awesome
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Cat Taylor
(@cattt82) reported
from
Jordanstown, Northern Ireland
@nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.
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Patrick
(@PatrickMBelfast) reported
from
Belfast, Northern Ireland
@Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?
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Nigel Ivy
(@nigelivy) reported
from
Belfast, Northern Ireland
@jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.
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itconor
(@itconor) reported
from
Comber, Northern Ireland
@internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc
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inkedup_britishjamaican
(@inkedcaribbean) reported
from
Belfast, Northern Ireland
@Plusnet please improve your customer service
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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john edgar
(@egithirteen) reported
@Plusnet is there an issue with broadband in G32 Glasgow area? Internet went down last night at about 8 and hasn't come back on. Thanks, John
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michael smith
(@boabsmith45) reported
@Plusnet we live in a 24Hr world , people use internet services over 24hrs , yet you have a 12hr service - are you suiting yourself ? .. or the customer ? .. not suiting me , I’m a customer !! ..
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Tara Horner
(@TaraHorner6) reported
@Quickos @Plusnet I have the same problem since this morning. I was told by Customer Service 3 hours ago that this is a National problem, i.e. the entire Network. Why dont you update your service status online which is showing 'no issues'?? Not the first time I've had this problem.
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Ben Wilkinson
(@WilkoBCR) reported
@Plusnet Help please. All incoming calls on both my phone and my wife's phone are being diverted straight to voicemail. We can make outgoing calls without issue.
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Tim Gatty
(@firemonkey1957) reported
@Plusnet WTF is going on? Connection drops with frustrating regularity. Umpteen timeouts. Pages slow to load or don't load at all due to connection dropping.
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Linz
(@linztk78) reported
@Plusnet having trouble with my mobile phone network - receiving calls and text messages. I have sent a DM
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michael smith
(@boabsmith45) reported
@Plusnet I chose you because of service - I don’t have any !! The more expensive @Virgin have recently targeted my street - reliability is more important- I may be moving . 24hour world requires 24hour service - extremely disappointed by voicemail!!
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michael smith
(@boabsmith45) reported
@Plusnet not happy !! … doing what I can through the online instructions , but no connection and orange light … my neighbour same .. please send your conditions re expected service levels - NOT HAPPY !!
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Peter Gough
(@goochy808) reported
Sat 4m from my Plusnet router and not a hint of Wi-Fi on 2.4GHz or 5GHz. IPhone has defaulted to 4G. The worst Wi-Fi router I’ve ever had. Nothing but problems. There’s little point in delivering 40Gb/ps to the box unless it can be routed to devices. 10 days until it goes. 😞
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Dami Johansen
(@JohansenDami) reported
@TaraHorner6 @Quickos @Plusnet A national problem on fibre BB? I came home this evening to an orange light on my router and a continuously flashing red symbol. They said it was an outside line fault for me. I have no landline or BB. Coincidence?