Plusnet

Plusnet Outage Report in Newtownabbey, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownabbey, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownabbey, Northern Ireland 04/01/2026 00:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Newtownabbey and nearby locations:

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • harvest Harvest (@harvest) reported

    @eli0tmart1n We've received reports of poor performance from customers who use BT/Plusnet as their ISP. The BT/Plusnet website says it may take time for service to become fully operational. We recommend you inquire with the provider directly for further updates about progress.

  • RadioSeanUK Sean (@RadioSeanUK) reported

    Morning @plusnethelp I was wondering if you can help me. I'm trying to get the RDP port open on your Plusnet Hub One router it works on the LAN side but when I try accessing it outside my LAN

  • KiralfyRichard Richard Kiralfy (@KiralfyRichard) reported

    @plusnethelp our new Plusnet broadband account giving downloads far less (8mbs) than min guaranteed speed (21mbs). Please respond for account details so you can fix. All checks made, router plugged to master sky through filter. Acct is wpsplitt.

  • messalinahooper grace hooper (@messalinahooper) reported

    @Plusnet And how do we improve your prices. How do we react to your fear sales pitch. Front line responders in your Co. Should be able to help

  • SamuelSloane1 Samuel Sloane (@SamuelSloane1) reported

    @Plusnet havent had any internet since early this morning .could you tell me if you have any problems in the swansea area ?

  • bell_pauline Pauline Bell (@bell_pauline) reported

    @plusnethelp Terrible problems with plusnet-had the engineer out who spoke to an engineer who couldn't fix it. Said they would send me a new router (3rd router I've had) which never came despite the manager sending as a priority as I'm a teacher and need it for work.

  • Chewing_walls Caro (@Chewing_walls) reported

    @drsaraharens @JohnLewisRetail The worst broadband service I've ever had was the John Lewis one (actually Plusnet). Worse than the service was the aggressiveness/dishonesty of the agents.

  • GtiJazzBlue Paul Davis (@GtiJazzBlue) reported

    Might be time to switch our phone & broadband from @SkyUK had a comparison quote to switch to @Plusnet & Sky can't match it, been with them since they bought out BE - Question is are they worth the extra £54 a year for the same Package. Been a Happy Customer - opinions welcome.

  • dretweek Andreas Martens (@dretweek) reported

    Almost didn't switch to @Plusnet due to their crap password policy. Max length 16 chars? No pasting in the confirmation field? #Backwards

  • Elithriss Elithris (@Elithriss) reported

    ten minutes into trying to load 1 ******* image. yet again, great service from @Plusnet!