Plusnet

Plusnet Outage Report in Newtownabbey, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownabbey, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownabbey, Northern Ireland 11/15/2025 03:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Newtownabbey and nearby locations:

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @KayMillard11 Hi Kay, thank you for getting in touch and I'm sorry to hear you're experiencing problems with your connection, If you could DM me your account username I'd be happy to run some tests on your line. Duaine - Plusnet Sheffield

  • OrsonHale Orson Hale (@OrsonHale) reported

    @Plusnet what’s going on? We’ve had no internet for 5 days now and can’t process card payments. You said it would be sorted by midnight last night and we’re still without internet. All of the support numbers on your site are not recognised by the operator…. What a shambles

  • KarinAHPed karin massie (@KarinAHPed) reported

    @Plusnet why after over a month, many, many phone calls full of reassurance can my father still not access his own email account ? Terrible service and not a clue what they are doing!

  • 5corpionPrince Prince90612 (@5corpionPrince) reported

    @Plusnet Would you be able to sort something out for me. I have problems paying bills and BT Home Essentials offer what you are offering me but for £20.00 a month. I recently lost my father and we were halving all bills but since he has gone I am paying all of it and I'm on brink

  • skytrainbkk Pat Mooney (@skytrainbkk) reported

    @Plusnet router is in main socket permanently flashing orange DT4 8BB skytrainbkk your service is carp

  • skytrainbkk Pat Mooney (@skytrainbkk) reported

    @Plusnet no internet for a week now you are crap Skytrainbkk

  • SteCollins Steve Collins (@SteCollins) reported

    @Plusnet Just wanted to say how helpful and knowledge Ian from your tech support team was earlier in getting a switching provider error working. Great customer service and very quick resolution.

  • martinp23551490 martin peters (@martinp23551490) reported

    @Plusnet why did your engineer allister not turn up for the appointment today had loads of text's but no show then get message saying job complete never saw anyone whats going on?

  • sszmidt199 Stephen Szmidt (@sszmidt199) reported

    @virginmedia Plusnet on EE Network Equiv £4.92/mth – it's £7/mth, but you automatically get a £25 prepaid Mastercard within 45 days for 10GB of data unlimited Mins/Texts. Just 2 examples to show I can get better for less, so forget 11.7% increase. I've already been paying you too much!

  • skytrainbkk Pat Mooney (@skytrainbkk) reported

    Plusnet is carp not working for days keep getting messed about