Plusnet outages and service status in Newtownabbey, Northern Ireland

Problems in the last 24 hours in Newtownabbey, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownabbey, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Newtownabbey and nearby locations:

• 
  Nigel Ivy (@nigelivy) reported 18 minutes ago from Belfast, Northern Ireland

  @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

• 
  itconor (@itconor) reported 22 minutes ago from Comber, Northern Ireland

  @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

• 
  Cat Taylor (@cattt82) reported 23 minutes ago from Jordanstown, Northern Ireland

  @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

• 
  Gem (@gemmacaddell86) reported 24 minutes ago from Castlereagh, Northern Ireland

  Saturday night to enjoy tv with willow not here and plusnet not working, awesome

• 
  Paul Reid (@PaulReid74) reported 28 minutes ago from Dundonald, Northern Ireland

  @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

• 
  Paul Reid (@PaulReid74) reported 29 minutes ago from Dundonald, Northern Ireland

  @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

• 
  Patrick (@PatrickMBelfast) reported 33 minutes ago from Belfast, Northern Ireland

  @Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?

• 
  Jonathan McCormack (@StripeyMiata) reported 38 minutes ago from Lisburn, Northern Ireland

  @Cruzetavia @TalkTalk @Plusnet Heard that before, but apparently the FTTP support is UK based and not outsourced.

• 
  Philip I Wilson (@internetsense) reported 40 minutes ago from Belfast, Northern Ireland

  @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

• 
  Zos (@ThinkingBlue) reported 53 minutes ago from Antrim and Newtownabbey, Northern Ireland

  @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

• 
  inkedup_britishjamaican (@inkedcaribbean) reported 57 minutes ago from Belfast, Northern Ireland

  @Plusnet please improve your customer service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ZeNeX (@ZeNeX_74) reported 2 minutes ago

  @Plusnet all support seems to be ignored. Please confirm what details I need to replace your router with my own?

• 
  Hazzy (@HazzyG123) reported 6 minutes ago

  @Plusnet My service is activated, it was sorted Tuesday this week.

• 
  Charlotte (@bagpussforeva) reported 8 minutes ago

  @Plusnet thank you for sending me a text at 9am confirming my service has returned yet here I am at 2pm still waiting

• 
  Ellie Pedrick (@ElliePedrick) reported 10 minutes ago

  @Plusnet He was great! And he solved my problems!! Please do pass on my feedback!

• 
  Herr Markle Potz (@marklpotts) reported 13 minutes ago

  I shall soon finally be free of @Plusnet I have hated every single moment of being a customer of theirs.

• 
  Seffuel Bloodmoon | Béta (@Seffuel) reported 16 minutes ago

  @AethyrUlf @Plusnet Just noticed it didnt send the first post.... But you get the idea :P I worked at the largest internet company where I live, know a big thing or two on how it all operates. there's probably an issue with your COAX, DSL or FIBER. going into your place. it all depends... where..

• 
  Anneli Lort (@annelilort) reported 18 minutes ago

  @Plusnet I get the same answer from you every time. You’ve run checks. I shall waste my time and call, but there’s very obviously something wrong that you can’t fix.

• 
  Xenomorph (@xenom0rph09) reported 19 minutes ago

  @Plusnet Horrible experience. Placed order on Sunday. Called today and it turns out order was not placed. Activation was due Thursday and now another order was placed and it wont be activated until 26th. Unacceptable service!

• 
  Revs (@rimaldaya) reported 20 minutes ago

  @Plusnet my tenants broadband is not working red flashing light on router tried online help. Your text service won’t work

• 
  Grok (@grok) reported 21 minutes ago

  @DWRobbo85 I'd first contact Plusnet to negotiate matching their new customer rate (around £30.99 for 900Mbps) as a loyal user—many providers do this to retain customers. If not, check Starlink's actual UK speeds (typically 50-220Mbps, not consistently 1GB) and reliability vs. other fiber options like BT or Virgin in your area. Starlink suits rural spots but can be weather-affected. Compare based on your needs!