Plusnet

Plusnet Outage Report in Newtownabbey, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownabbey, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownabbey, Northern Ireland 12/10/2025 13:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Newtownabbey and nearby locations:

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • nat1811 Natalie Morgan (@nat1811) reported

    @Plusnet @plusnethelp I need someone to help me ASAP before I have to go to a legal team to help me. Your company has yet again made a complete mess of my account and closed it before I even had an opportunity to pay this month's bill.

  • brknshw brknshw (@brknshw) reported

    @Plusnet It would be helpful if you could announce MSOs on here or on your website’s status page, where the last Broadband issue reported was 18 days ago. We shouldn’t have to rely on 3rd party sites like @DowndetectorUK or looking for tweets by other customers to know there’s a problem!

  • Plusnet Plusnet (@Plusnet) reported

    @techreverie Hi there Jim, I've just checked and can see that the disconnection was due to an major service outage which has since been resolved. Really sorry for any inconvenience caused and everything should be fine now. - Adam - Plusnet Sheffield

  • BunnySuicida Martin S Dixon 💙 ART CALLUX (@BunnySuicida) reported

    Hello, @Plusnet. I live in the S75 postcode and have no internet access since this morning. Is there a larger outage in the area?

  • Master_P1 Puneet Prakash (@Master_P1) reported

    @Plusnet worst service ever. New installation has taken over a month, with 4 engineers visits which have fizzled out to nothing. Both Plusnet and OpenReach blaming each other.

  • candacecambden MayhemMakes 🙂🌸 (@candacecambden) reported

    @Plusnet Hey, ever since my iPad updated, it keeps dropping our WiFi randomly. Any idea why? No issues previously.

  • snalty sam (@snalty) reported

    @eepgjd @Plusnet Our BT broadband is down in s6 too so I imagine it's a broader @OpenreachHelp problem.

  • TohurH Tohur honda (@TohurH) reported

    @Plusnet @plusnethelp hii since last night wifi has been going off and on and today its super slow an engineer came out not to long ago so cant see it being anything to do with the line

  • joe__ratcliffe Joe Ratcliffe (@joe__ratcliffe) reported

    @Plusnet How do I go about cancelling this service? Extremely unhappy with your Internet and have been for a year now

  • activist_truth Joe Anfora (@activist_truth) reported

    @sturdyAlex Plusnet. Never had an issue with them.