Plusnet

Plusnet Outage Report in Newtownabbey, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownabbey, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownabbey, Northern Ireland 02/13/2026 02:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Newtownabbey and nearby locations:

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Barbara07549007 Barbara Rivers (@Barbara07549007) reported

    @EE Totally useless if you think I haven’t spent all my waking hours ring these numbers you are mad. Please read what I say NO ACCESS to any one other than a call handler. Not the high customer service you speak about. Just hope we don’t need urgent medical help. Why cut off Plusnet?

  • typentre Andrew Johnson (@typentre) reported

    @Plusnet absolutely brilliant customer service from Rachael in payments this morning. Explained the two processes we needed to do and then went through them very clearly, explaining as she went 👏👏👏

  • EltontoNick The Calmer Llama (@EltontoNick) reported

    @Plusnet @plusnethelp I'm having problems connecting to my email using android outlook. Is something broken your end?

  • SenNufc Senny (@SenNufc) reported

    @YDKWYDPodcast just been listening to the pod on my walk down to the dentist, take out pods, walk into the reception but then hear big DEarl still in my ears as he's on an advert for Plusnet on the radio. It made me very confused and the dentist receptionist now thinks I'm odd.

  • gordon861 Gordon Hill 🇬🇧 🇺🇦 #NAFO (@gordon861) reported

    @Lost_Signal In the UK, I had this exact issue with every fibre provider. They were all selling the fact that it came with some super mesh router. Ended up with @Plusnet own router no problem here are the settings. (Although they did insist on send their own router too)

  • fluffymuft11805 fluffymufti (@fluffymuft11805) reported

    @Plusnet I'm having speed problems with my broadband. What email addresss should I use to send the speed tests I've carried out?

  • SlimSugar Slim and Sugar (Debss) (@SlimSugar) reported

    @Plusnet Hello, I keep getting this message: Delivery to the following recipients failed permanently:    *[dad's email here] Reason: A message that you sent to the following recipient could not be delivered due to a permanent error What is going on. Please help! Thank you

  • saurabh00712 Saurabh Rajat (@saurabh00712) reported

    @Plusnet As per the call you guys given the commitment for my services will be activated with in 7 days now I am getting email it will activate after 19 August. It will not work I need it before else you can cancel your connection I will check another provider as well as cheap

  • berna44402 chemicalBern (@berna44402) reported

    @Plusnet I am a long time customer of Plusnet but still have the original router. I renewed my contract again at the end of March, can I get a new router from Plusnet?

  • crashgoggz Gordon (@crashgoggz) reported

    @Plusnet I'd like to move my mum over to Plusnet for internet service. But she's got a Tunstel alarm that needs a phone line. Can I arrange this online?