Plusnet

Plusnet Outage Report in Newtownabbey, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownabbey, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownabbey, Northern Ireland 02/27/2026 06:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Newtownabbey and nearby locations:

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • ThinkingBlue Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Ian66232919 corby (@Ian66232919) reported

    @Avillafan @virginmedia My dad has got plusnet and to be honest when ever I have had to deal with them on his behalf it’s been easy and quick. He’s also never ever had any service problems. He’s never complained to me about going off line in about 4/5 years

  • angelusmalusuk SJ (@angelusmalusuk) reported

    @Plusnet You've killed any trust I had in my judgement. I can't stand the sight of the router that's a repeated reminder of being screwed over, so I'm going to have to change it. I thought Plusnet was a good company. Not anymore. Never again. Will tell anyone else to steer clear. 3/

  • MethodicalMark Methodical Mark (@MethodicalMark) reported

    @TomTalksMoney_ @MartinSLewis Plusnet mobile on EE network. But I've just looked at their website and they're currently not taking on new SIM only customers. It just redirects you to the EE site which is much more expensive!

  • BeardedTommyICR Tommy Lambert. #JDF 💚 (@BeardedTommyICR) reported

    So. Turns out the reason why I can'T find certain TV shows and films on @NetflixUK while connected to my home internet provided by @Plusnet, but works fine on my mobile data, Netflix thinks that Plusnet are using some kind of VPN service, which makes Netflix think I am not in UK.

  • bal_singh Bal Singh (@bal_singh) reported

    @Plusnet please help us cancelling our mobile contract that we no longer need.

  • entozoon Mickey C (@entozoon) reported

    @Plusnet Yo, I can't change my payment method; it's grayed out. Says I can only change it every 6 working days but like, I've never changed it before

  • JoeHislop2 Joe Hislop (@JoeHislop2) reported

    @MartinSLewis SIM only with PlusNet. £6.99 a month and no contract. Good coverage, no issues.

  • turnipvindaloo Tim Armstrong (@turnipvindaloo) reported

    @JoeHislop2 @MartinSLewis PlusNet uses EE network.

  • blackmongoose63 adrian reed (@blackmongoose63) reported

    Thats me screwed, plusnet not working, which means the mobiles an tv not workin, sky and plusnet are ****

  • xsmith45977471 x smith (@xsmith45977471) reported

    @Plusnet Family member passed away in March and Plusnet still have not closed the account and are taking monthly payments even after numerous calls to sort it out. Disgusting customer service forma bereaved family