Plusnet

Plusnet Outage Report in Newtownabbey, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownabbey, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownabbey, Northern Ireland 02/18/2026 21:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Newtownabbey and nearby locations:

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • ThinkingBlue Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AMLeditorial AMLeditorial (@AMLeditorial) reported

    @Plusnet The solstice is the middle of summer, not the beginning. The beginning of Summer is Mayday. This is why 24th June is called Midsummer day; it used to be approximately when the solstice was, going from a calendar that at the time had errors.

  • theginbeaver Eve Marie Ginever (@theginbeaver) reported

    @Plusnet hello! I want to donate some money to charity via text message, but the message won't send. They never have done. Why?! What can I do to rectify this?! I can't donate. Or enter competitions. Or anything thats an additional' cost. Help Me!

  • DanniPowell71 Danni Powell (@DanniPowell71) reported

    @Plusnet Fairly new customer very disappointed you don't support volte or Wifi-calling hope this will change or I'll be off as soon as I can.. Lebara have managed it (announced yesterday) as a MVNO

  • Jxsh83 Pulse_Jxsh (@Jxsh83) reported

    @Plusnet sort your **** internet out Jesus Christ

  • sgw5678 Stephen W💙 (@sgw5678) reported

    @radiohead319 @Mandoline_Blue I was going to suggest Plusnet. I think money saving expert has a list of which virtual providers use which network.

  • LRackstraw Luke Rackstraw (@LRackstraw) reported

    @EE @darren_cullen Also, were customers of BT Mobile, Plusnet Mobile and Utility Warehouse also able to use this mast (given that they share network infrastructure with EE customers)?

  • aledrob Aled Roberts (@aledrob) reported

    @Plusnet gone over my quota by around 25mb and yet again they have deleted my full mailbox. Time to archive 2mins time to unarchive about 3 days. Bonkers policy and quota limits which plusnet will say they arent an email provider. Poor service as usual from a bad ISP

  • samantha_annh Samantha (@samantha_annh) reported

    @Plusnet really not happy that we have taken time off work for an engineer to come, warned about a cancellation fee if we couldn’t make it, only to be told we never needed one in the first place?

  • AMLeditorial AMLeditorial (@AMLeditorial) reported

    @Plusnet My emails are not downloading, because the connection to plusnet is timing out. Is there a problem? And why can I not find out whether there are or are not service issues by looking at the home page of your website?

  • Plusnet Plusnet (@Plusnet) reported

    @Psymonkee Thanks Simon, it's great to hear that the work at the cabinet seems to have resolved this. Hopefully there won't be any further problems but please don't hesitate to get back in touch if there is. Regards, Emily Plusnet Leeds