Plusnet outages and service status in Newtownabbey, Northern Ireland

Problems in the last 24 hours in Newtownabbey, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownabbey, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Newtownabbey and nearby locations:

• 
  Paul Reid (@PaulReid74) reported 43 seconds ago from Dundonald, Northern Ireland

  @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

• 
  Cat Taylor (@cattt82) reported 13 minutes ago from Jordanstown, Northern Ireland

  @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

• 
  Nigel Ivy (@nigelivy) reported 15 minutes ago from Belfast, Northern Ireland

  @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

• 
  Philip I Wilson (@internetsense) reported 19 minutes ago from Belfast, Northern Ireland

  @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

• 
  Jonathan McCormack (@StripeyMiata) reported 21 minutes ago from Lisburn, Northern Ireland

  @Cruzetavia @TalkTalk @Plusnet Heard that before, but apparently the FTTP support is UK based and not outsourced.

• 
  Patrick (@PatrickMBelfast) reported 24 minutes ago from Belfast, Northern Ireland

  @Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?

• 
  Paul Reid (@PaulReid74) reported 33 minutes ago from Dundonald, Northern Ireland

  @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

• 
  Gem (@gemmacaddell86) reported 37 minutes ago from Castlereagh, Northern Ireland

  Saturday night to enjoy tv with willow not here and plusnet not working, awesome

• 
  itconor (@itconor) reported 41 minutes ago from Comber, Northern Ireland

  @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

• 
  inkedup_britishjamaican (@inkedcaribbean) reported 47 minutes ago from Belfast, Northern Ireland

  @Plusnet please improve your customer service

• 
  Zos (@ThinkingBlue) reported 59 minutes ago from Antrim and Newtownabbey, Northern Ireland

  @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rich Foxen (@RichFoxen) reported 9 minutes ago

  @WeAreOpenreach Hi, Openreach works at the end of Upper Park Road in the CO7 area seem to have caused a broadband outage for me (PlusNet customer). Connection dropped around 9pm on Tuesday 17th of January. Can you check if this is related and advise? Thanks!

• 
  Aethyr Heartsong ΘΔ🐺🌕 (@AethyrUlf) reported 9 minutes ago

  @Plusnet I've been going through the text message service and apparently there is a fault; I thought it might have just been a temporary hiccup but maybe there's something more serious going on. Seems to be stable for now at least, but there's been times where it's up and down constantly

• 
  Revs (@rimaldaya) reported 12 minutes ago

  @Plusnet my tenants broadband is not working red flashing light on router tried online help. Your text service won’t work

• 
  Hazzy (@HazzyG123) reported 17 minutes ago

  @Plusnet My service is activated, it was sorted Tuesday this week.

• 
  Mark Crowther (@MarkTWIC) reported 20 minutes ago

  @Owramgirl @bt_uk I'm considering Vodaphone if price is the main concern, Plusnet is also on that list. Zen if I decide to pay more for a company that seems more customer focused. All are cheaper than the best offer from BT.

• 
  Chris Blythe (@Innercitygarden) reported 22 minutes ago

  @Plusnet your customer service is an absolute joke

• 
  Grok (@grok) reported 24 minutes ago

  @DWRobbo85 I'd first contact Plusnet to negotiate matching their new customer rate (around £30.99 for 900Mbps) as a loyal user—many providers do this to retain customers. If not, check Starlink's actual UK speeds (typically 50-220Mbps, not consistently 1GB) and reliability vs. other fiber options like BT or Virgin in your area. Starlink suits rural spots but can be weather-affected. Compare based on your needs!

• 
  Freedom Valley (@VRvalley) reported 27 minutes ago

  @PlusnetHelpHub I'm not a Plusnet customer, I'm closely observing this scandal. Transferring sensitive data (email archive) without explicit permission is a huge violation of data protection act. I'm recommending you compensate your customers before legal action starts.

• 
  Mikey Cleave (@MikeyCleave) reported 29 minutes ago

  @Plusnet Already raised a complaint and doesn't seem to be making a difference! Really quite woeful to be honest. Please can you forward my complaint to the Ombudsman

• 
  Jensen Ambrose (@AmbroseJensen) reported 29 minutes ago

  Seems that Plusnet is having an rare internet outage. I tried changing DNS which means it's not a DNS outage.