Plusnet

Plusnet Outage Report in Newtownabbey, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownabbey, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownabbey, Northern Ireland 12/08/2025 03:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Newtownabbey and nearby locations:

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

  • PatrickMBelfast Patrick (@PatrickMBelfast) reported from Belfast, Northern Ireland

    @Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • ThinkingBlue Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MrMagpie81 MrMagpie (@MrMagpie81) reported

    @Plusnet I signed up on Sunday, 1st order timed out and didn’t generate an order as far as I’m aware as never got any emails, however I’ve been charged twice. 2nd order was successful

  • ndspharma nirav (@ndspharma) reported

    @plusnet hi, I have been trying to join Plusnet. My application has been rejected twice. E-mailed to support team,no reply yet. Been on the call to someone to resolve the issue but no luck yet. Are you interested to have new customers?

  • aravindabag Bopage K (@aravindabag) reported

    @Plusnet Very disappointing, can you imagine we don’t have internet since last Tuesday 31st May 2pm ! On contacting plusnet being answered the issue resolved in 3 days but now more than 5 days. Plusnet ruined our bank holiday weekend !

  • watton2_karen Karen Watton (@watton2_karen) reported

    @Plusnet , 2nd day with signal that isn't strong enough to reach my bedroom. Such a joke!!

  • plot130 Donnythebull (@plot130) reported

    @Plusnet Hi, the problem with accessing YouTube seems to have come back again today. It tells me I am offline although I can connect to all other websites.

  • humphshumphs Humphshumphs (@humphshumphs) reported

    @Plusnet why is it that even when phoning your business number I get through to the residential dept. & then wait for ages and no one in the business dept. picks up the phone. Please ring me so we can get the ongoing issue sorted. 3 MONTHS and you still haven't got it sorted!

  • watton2_karen Karen Watton (@watton2_karen) reported

    C'mon @plusnet. Signal strength not enough to work in my bedroom??? I live in a bungalow not a mansion! Shoddy service again!

  • GraceSmithx Grace (@GraceSmithx) reported

    @Plusnet for some reason my broadband isn’t connecting and I am unsure why. Pls help

  • Daisy75566358 Daisy (@Daisy75566358) reported

    @Plusnet Hi I supposed to received refund on 28th May due to termination of service but still no receiving it. Please help.

  • IndyGraps1984 🐯🐯🐯 (@IndyGraps1984) reported

    @Plusnet No 4 days and no call. I'll just cancel my direct debit because I'm sure I'll get a call quicker that way b