Plusnet

Plusnet Outage Report in Newtownabbey, Northern Ireland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownabbey, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownabbey, Northern Ireland 11/20/2025 12:00

November 20: Problems at Plusnet

Plusnet is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Newtownabbey and nearby locations:

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • obliquitywrites Obliquity 🖤🤍💜💛 💙🍍 (@obliquitywrites) reported

    Okay, so I'm having some really weird issues with my @Plusnet fibre. Tech people don't seem to have a clue. Can load pages and messages, but very slow and laptop says it isn't connected. Have globe icon in the corner. Updates will not run. Says no connection on Ethernet either.

  • HenryDReed ʜᴇɴʀʏ 💉☣️ #EnoughIsEnough (@HenryDReed) reported

    @Plusnet Thanks for the reminder... I need to bill you for not having service for 2 weeks and not receiving the £60 reward card.

  • obliquitywrites Obliquity 🖤🤍💜💛 💙🍍 (@obliquitywrites) reported

    @zoetunstall @matthewrayner @Plusnet I had similar problems, plus lengthy outages and being outright ignored by Virgin as well, so I wouldn't pick them, either.

  • MissKSimpson1 Miss K Simpson (@MissKSimpson1) reported

    @Plusnet @plusnethelp no broadband, again. according to the web there’s no problems in my area. What do I do once I’ve checked through everything myself as per the list on your troubleshooting?

  • zara_a86 Zara A (@zara_a86) reported

    @bt_uk Anyone here able to help me ? Aware that you guys own plusnet. We’ve been let down and messed around by them for 7 weeks now. We were due to go live on May 11th .. every time we call in we are told our order was not put through. This has happened three times now!!!

  • summattosay j (@summattosay) reported

    @Plusnet problems watching streaming. Losing connection at different times throughout the morning. Think you should know. It's very annoying.

  • inneedoftea inneedoftea (@inneedoftea) reported

    @Plusnet Help please - have followed all instructions to reset router and it’s been over 24 hours since my internet worked.

  • TafftheVoice Any chance of the referendums? (@TafftheVoice) reported

    @LouiseScottACTS Plusnet. Aside from I pay £18 p/m for fast (ultimately BT) broadband, the customer service is great. Speak to a human pretty instantly.

  • _georgey georgey 💭 (@_georgey) reported

    hi @Plusnet - i want to cancel my contract but i don’t want to be on the phone for an hour giving excuses why i want to leave - can i do it over message?

  • sarahdot007 sarah thomas (@sarahdot007) reported

    Attend a lecture sat next to my router as it was too slow again!. Someone tell me I can cancel this poor service without exorbitant costs so I can return to @Plusnet!