Plusnet

Plusnet Outage Report in Newtownabbey, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownabbey, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownabbey, Northern Ireland 03/20/2026 15:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Newtownabbey and nearby locations:

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jdfiloo jake🇾🇪 (@jdfiloo) reported

    tech devices fumbled so bad, plusnet have really let him down here

  • vorne7789 Vorne7789@gmail.com (@vorne7789) reported

    @Plusnet I don't want to cancel on twitter. I want to know if there is a webchat service or email I can use. As don't want to waste my time on a phone call

  • Plusnet Plusnet (@Plusnet) reported

    @PetayPanMoFo I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.

  • Soctty123 Soctty123 (@Soctty123) reported

    @Plusnet As suspected, @Plusnet had no intention of doing anything to help a loyal customer, so I'll be off now.

  • Plusnet Plusnet (@Plusnet) reported

    @mhagon Hi Mark, I'm very sorry to hear that your SIM hasn't arrived and that you are without phone service as your number has ported over. Please can you send us the requested details over on a direct message and we will look into this. Regards, Emily Plusnet Leeds 🌞

  • CFC62Chris Chris “Chico” Hamilton (@CFC62Chris) reported

    @Plusnet I'm thinking of leaving Plusnet as the broadband keeps dropping out all the time and you don't seem to be able to fix it. How do I go about changing?

  • TheresaHaddon Theresa Haddon (@TheresaHaddon) reported

    Unable to access my care4free broadband account in B38 area of Birmingham for weeks, except for 3 days when unable to clear the backlog of emails. Today's "Plusnet Birmingham User reports indicate no current problems at Plusnet SO HOW COME I HAVE NO EMAILS?????

  • SercombePeter Peter Sercombe (@SercombePeter) reported

    @Plusnet My broadband gets a better signal from next door [who use BT] than it does from Plusnet. This has been the case for months. I'd like to change provider, but do not feel there should be a penalty for moving from Plusnet.

  • kerry3101 Kerry Thompson (@kerry3101) reported

    @plusnet I would be grateful if you could confirm the cancellation terms, plus refund of all fees paid and compensation for loss of work. @MarcAllera Only recommendation I’d be giving for your service is to people I really dislike.

  • jaj505 Jacqui Jarvie (@jaj505) reported

    @Plusnet trying to sign up, but getting message "We can't run a line check at your address at the moment" Is it because I don't have a handset attached to my phone line? Or anything else I can fix myself?