Plusnet

Plusnet Outage Report in Newtownabbey, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownabbey, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownabbey, Northern Ireland 03/06/2026 06:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Newtownabbey and nearby locations:

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • ThinkingBlue Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CidonieC CidonieC (@CidonieC) reported

    @Plusnet @brownsandra1962 I have the same issue - could you DM me the steps please ? I tweeted you over an hour ago but no reply

  • NeilHWatson Neil H Watson (@NeilHWatson) reported

    Anyone else having issues with their @Plusnet internet in the Rutherglen or Cambuslang area today?

  • InvaderChe Baby Hurricane (@InvaderChe) reported

    hey @Plusnet i ordered a broadband and phone service a few weeks ago, the services are live now but my router still hasnt arrived, any help with this please? :)

  • mephistocles Jamie Thiesen-Nash (@mephistocles) reported

    @Plusnet 2/ last month you charged me 22.99- this month you want 129 and have cut me off within 4 hrs of protesting this -these aren’t call@charges-this is mediocre broadband provision -your computer is broken

  • PaulStillman5 Mendip Sid (@PaulStillman5) reported

    @Plusnet "award winning cust service" this is the company that referred 2.5k ex customer details to a debt collection agency! Other providers are avail.

  • Dj7Exe Dj7 (@Dj7Exe) reported

    Just realised my uni house has @Plusnet - I think that’s my non existent siege career down the drain

  • DazzyBrown Darren Brown (@DazzyBrown) reported

    @Plusnet how much to cancel my contract early please

  • CidonieC CidonieC (@CidonieC) reported

    @Plusnet Thank a lot to Jess - problem seems solved with the steps given to resolve

  • ShaneAnderson99 Peter Shane Anderson (@ShaneAnderson99) reported

    @Openreach say on their website ‘Contact your provider (@Plusnet) if they think the issue is with our network (THEY DO), they’ll contact us and arrange for us to FIX IT….. EXCEPT YOU DON’T. Openreach? No-reach.

  • lucygoodingg luce (@lucygoodingg) reported

    @TCowdall @UniHomes @Plusnet i know this is really random but did they get this sorted for you or are you still waiting for them to contact you? we’ve had no wifi for almost 3 weeks now. we are thinking of withdrawing because they are such a bad company to go with.