Plusnet Outage Report in Newtownabbey, Northern Ireland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
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E-mailProblems in the last 24 hours in Newtownabbey, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Newtownabbey, Northern Ireland
Latest outage, problems and issue reports in Newtownabbey and nearby locations:
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.
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itconor
(@itconor) reported
from
Comber, Northern Ireland
@internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc
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Philip I Wilson
(@internetsense) reported
from
Belfast, Northern Ireland
@Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc
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Gem
(@gemmacaddell86) reported
from
Castlereagh, Northern Ireland
Saturday night to enjoy tv with willow not here and plusnet not working, awesome
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Zos
(@ThinkingBlue) reported
from
Antrim and Newtownabbey, Northern Ireland
@Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes
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Nigel Ivy
(@nigelivy) reported
from
Belfast, Northern Ireland
@jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.
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Cat Taylor
(@cattt82) reported
from
Jordanstown, Northern Ireland
@nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Kris Lord
(@krislord) reported
@Plusnet I got it sorted, issue was I was the order in which I did things. Changed eero first then plusnet hub and that connected. Apparently eero needed to still have internet access when enabling PPPoE mode.
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Fly Cup
(@RodGray87) reported
@Plusnet I'm back in the UK now. I lost about £30 from obscene Plusnet roaming data charges just by turning on my phone. £6 per MB and no data purchase option is daylight robbery. So unless you can help with that, then no I probably don't still need help. Thanks for asking tho.
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Chris 🇺🇦
(@ShineyCat) reported
@Plusnet He’s got MH issues, which is why I’m the named second person on the account. He’s had two episodes because of this now so you can imagine how I might be feeling… we are looking at cancelling and switching providers. Less than 20 minutes to go. It’s clearly not happening, again.
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David Campbell
(@djc22) reported
@ThreeUK how much longer do I have to put up with a rubbish network while your engineers work on a mast??? My house runs on Wi-Fi. It now can’t! 6 years with plusnet without missing a beat, 3 months with you and everything falls apart. I can’t even get a signal in every room!
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Paul Jermyn
(@jermyn55) reported
@Ofcom, you keep telling us to send scam messages to 7726 BUT what if the provider does not support this option i.e. @Plusnet so perhaps you should make it a requirement that all providers do allow its customers to do so ?
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Simon Costigan
(@Simon_Costigan) reported
Just listening to @astro_timpeake on @RadioX he can get WiFi in space he’s certainly not using @Plusnet like me I can’t get a signal 2 feet from the router! #space #radiox #WiFi
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David Campbell
(@djc22) reported
@ThreeUKSupport how much longer do I have to put up with a rubbish network while your engineers work on a mast?My house runs on Wi-Fi. It now can’t! 6 years with plusnet without missing a beat, 3 months with you and everything falls apart. I can’t even get a signal in every room!
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richard anderson
(@_RAnderson) reported
@plusnet I've had a 'why did you leave' email from you. The links in it are wrong - the email doesn't have a live link from "start the survey". And if I follow the 'Can't see this email" route it opens in a browser and the "start the survey" link still doesn't work.
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cookingincornwall
(@cookingincornw1) reported
@Plusnet Sorry still need help didn’t see reply
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Sheila Freeman
(@Skellyfree) reported
Seeing as @JohnLewisRetail and @Plusnet think 3 months down the line, illegally deducting money from an ex-customer on pension credit is fine, I have sorted it myself, from helping mum to claim the fees back from her bank. Try and challenge, we'll see you in court. Charlatans!