Plusnet Outage Report in Newtownabbey, Northern Ireland
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newtownabbey, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (66%)
-
Wi-fi (15%)
-
Total Blackout (12%)
-
E-mail (5%)
-
Phone (1%)
-
TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newtownabbey, Northern Ireland
Latest outage, problems and issue reports in Newtownabbey and nearby locations:
-
Cat Taylor
(@cattt82) reported
from
Jordanstown, Northern Ireland
@nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.
-
Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.
-
Zos
(@ThinkingBlue) reported
from
Antrim and Newtownabbey, Northern Ireland
@Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes
-
itconor
(@itconor) reported
from
Comber, Northern Ireland
@internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc
-
Gem
(@gemmacaddell86) reported
from
Castlereagh, Northern Ireland
Saturday night to enjoy tv with willow not here and plusnet not working, awesome
-
Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.
-
Nigel Ivy
(@nigelivy) reported
from
Belfast, Northern Ireland
@jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Mark Richard
(@SofaSlurpa) reported
Always had a great experience with @Plusnet , until they charged me £200 to cancel a contract for my mother in law who died recently. I set up the account up in my name because she had dementia. Nice!
-
Charlotte
(@D1Charlotte) reported
@Plusnet I’m really not happy. Internet and landline still not working. You said back in January you were applying an 18.99 credit to my next bill, you didn’t. Then I spent over an hour on the phone in May and was assured the credit would come off June’s bill. It hasn’t, all lies
-
Helen
(@helen39744435) reported
@Plusnet No ones helped me today just fobbed me off and told me to pay more for better speed. Total joke. No one replying to DM. Lied to by staff twice over the phone recently too. Appalling customer service
-
JJ
(@JJHB_illa) reported
Whatever you do don't switch to @plusnet they leave you without the internet for 5 days and counting and don't care, poor customer service
-
Jill Fenton
(@Jillyeeha) reported
@Plusnet Unreliable phone line and internet since end 2020. Money taken from that I don’t owe. Even ombudsman couldn’t get through. Blocking my access to websites including their own. Problem not in home as Openreach already visited home. 48 phone calls. 40 emails. Disgrace.
-
jaggy thistle
(@jaggythistle50) reported
@Plusnet dreadful service. Just joined last week and no Internet for over 2 hours tonight. I'll be cancelling tomorrow.
-
Hannevaan
(@hannevaan) reported
@Plusnet Yeah lovely Saturday indeed have been waiting for your customer services to pick up my call for over 30 minutes!!! Hopeless!!
-
skyfall
(@Wardy257) reported
@Plusnet I never received a microfilter, it's built into the socket.
-
Richard Metcalfe
(@R_D_Metcalfe) reported
@Plusnet hi, may I make a suggestion? On your website acct login page you ask for my "Username". But you refer to this as my "Account Number" in your welcome email. Please can you change your website to ask for my Account Number to reduce confusion/multiple login failures! Thanks
-
Mark Richard
(@SofaSlurpa) reported
Always had a great experience with Plusnet, until they charged me £200 to cancel a contract for my mother in law who died recently. I set up the account up in my name because she had dementia. Nice!