Plusnet

Plusnet Outage Report in Newtownabbey, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownabbey, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownabbey, Northern Ireland 01/07/2026 05:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Newtownabbey and nearby locations:

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • miss_belle Gem (@miss_belle) reported

    @Plusnet hi, I sent you a DM back in September and replied with my username but just realised I didn’t receive any further response. Are you able to reply in the DM and help? Thank you.

  • BlueLilywhite BG (@BlueLilywhite) reported

    @Plusnet My Virgin deal has ended & I’m looking at switching to Plusnet or Vodafone on 300 Mbps FTTP deals. Also need one external phone line moved ~6m & a redundant line removed. Openreach quoted ~£126. Can Plusnet include this work as part of a new-customer install in Lisburn?

  • miss_belle Gem (@miss_belle) reported

    @Plusnet hi, I sent you a DM back in September and replied with my username but just realised I didn’t receive any further response. Are you able to reply in the DM and help? Thank you.

  • jhowze Jennifer Howze (@jhowze) reported

    @Plusnet I’m a former customer and have discovered in a move that I have 2 of your routers. Did you want them back? If so, how did I arrange for them to be picked up?

  • miss_belle Gem (@miss_belle) reported

    @Plusnet Hi, Part of my hub has broken. How can I get a replacement? Thank you.

  • miss_belle Gem (@miss_belle) reported

    @Plusnet hi, I sent you a DM back in September and replied with my username but just realised I didn’t receive any further response. Are you able to reply in the DM and help? Thank you.

  • BlueLilywhite BG (@BlueLilywhite) reported

    @Plusnet My Virgin deal has ended & I’m looking at switching to Plusnet or Vodafone on 300 Mbps FTTP deals. Also need one external phone line moved ~6m & a redundant line removed. Openreach quoted ~£126. Can Plusnet include this work as part of a new-customer install in Lisburn?

  • jhowze Jennifer Howze (@jhowze) reported

    @Plusnet I’m a former customer and have discovered in a move that I have 2 of your routers. Did you want them back? If so, how did I arrange for them to be picked up?

  • miss_belle Gem (@miss_belle) reported

    @Plusnet hi, I sent you a DM back in September and replied with my username but just realised I didn’t receive any further response. Are you able to reply in the DM and help? Thank you.

  • miss_belle Gem (@miss_belle) reported

    @Plusnet hi, I sent you a DM back in September and replied with my username but just realised I didn’t receive any further response. Are you able to reply in the DM and help? Thank you.