Plusnet

Plusnet Outage Report in Newtownabbey, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownabbey, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownabbey, Northern Ireland 03/07/2026 11:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Newtownabbey and nearby locations:

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • ThinkingBlue Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • DaveHoppy Dave Hopwood (@DaveHoppy) reported

    @Plusnet I'm trying to return an old Hub but when I go to the create returns label page the Create label button does not work. Thanks for any help.

  • MARKAFN Mark (@MARKAFN) reported

    @Plusnet are you having problems with your email Server currently can send emails but not receive.

  • K_bumblebee K.Bee 💛🐝 (@K_bumblebee) reported

    I need new broadband…. I'm likely to go with the fastest, cheapest, best voucher offer! But who’s thinks their broadband & service is top tier? Influence me please! Plusnet? Sky? Vodaphone EE? BT Community fibre?

  • Kevvoo55 Kevin brown (@Kevvoo55) reported

    @Plusnet I think one of your team is messing with my account. Please look into it and get back to me I don’t have 30min free to hang on the phone ‘due to your large level of calls your currently experiencing’ thanks

  • saurabh00712 Saurabh Rajat (@saurabh00712) reported

    @Plusnet I am facing horrible experience and you guys are threatening me to pay money even I already informed you that I can’t pay as I rolled off from the job however harassed me @BBCNews #uk @UKParliament I need support

  • LoonyQuine Terry (@LoonyQuine) reported

    @Plusnet I’ve done that now and finally been given a full refund. You are making too many errors like this and service is far from what it used to be. I really regret signing up again

  • speirce Sue Peirce (@speirce) reported

    @Plusnet I've an engineer booked sometime this morning to fix the broadband into the house. The text message says I can track this on the Plusnet Member Centre app, but I can't find any such app on the Play Store. Is there any way to check when they might turn up?

  • DerylLynn DerylLynn on stranger’s island (@DerylLynn) reported

    @Tris1973 Been with PlusNet for a good few years but for the past 7 weeks the internet has been mostly down so I consider them in breach of any remaining contract . They are not arguing

  • crops26 Crops26 (@crops26) reported

    @Plusnet hi My WiFi signal drops out at the back of the house so you recommend any type of booster that I can purchase

  • WilsDavid Dave Wilson (@WilsDavid) reported

    @Plusnet Your Helpdesk aren’t interested as they say it’s passed to Greenby. I’ve been a plusnet customer for 25 years and am disgusted in your service and attitude.