Plusnet

Plusnet Outage Report in Newtownabbey, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownabbey, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownabbey, Northern Ireland 11/24/2025 17:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Newtownabbey and nearby locations:

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

  • PatrickMBelfast Patrick (@PatrickMBelfast) reported from Belfast, Northern Ireland

    @Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • ThinkingBlue Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ShiningMoogie Mariska Nielsen (@ShiningMoogie) reported

    @Plusnet are there problems on your mobile network at the moment? I've got no bars this morning and nor have my local family members either :/

  • blidwize_united Adam Balkham (@blidwize_united) reported

    I am disappointed @Plusnet did not recognise the issue, quickly apportioning the blame. How are less tech savvy customers expected to manage? (3/3)

  • blidwize_united Adam Balkham (@blidwize_united) reported

    I recently switched to @Plusnet leading to many drops in connection. Their advisor blamed the issue on the hardwiring and said that an engineer would cost a significant fee! (1/3)

  • jessparks94 Jessica Parks (@jessparks94) reported

    @RogerOB49 @Plusnet @plusnethelp I'm having the same issue trying to get through on the phone!

  • prattys_magda21 Prattys naughty cupcake. (@prattys_magda21) reported

    OK, @Plusnet have gone too far now. I was lied to on Feb 10th, told I can pay on March 1st and have my restrictions lifted when they were applied on Feb 19th. Now I'm without WiFi until March 1st and they are not even compensating me for THEIR **** up! I am contacting Citizen's

  • TomClarke138 Thomas Clarke (@TomClarke138) reported

    Been on hold now for 47 minutes waiting for @Plusnet assistance. Where's online chat? Unbelievably poor this especially for people who rely on Internet for home working. Good job I don't need it for work today but got football to watch.

  • bigteduk Andrew Bedford (@bigteduk) reported

    @Plusnet @plusnethelp do you have an update on the outage across north lincolnshire?

  • ROTTERTRON Clive Cooper (@ROTTERTRON) reported

    Plusnet is bloody crap. Everyday the router needs resetting at least once. What a load of bollocks

  • communesta esta (@communesta) reported

    yesterday I called plusnet about our broken internet and then john lewis about our broken telly.... i am woman of action

  • kevindewes Kevin Dewes (@kevindewes) reported

    @RonnieRoo65 @Plusnet @UswitchUK They’re awful.