Plusnet Outage Report in Newtownabbey, Northern Ireland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newtownabbey, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newtownabbey, Northern Ireland
Latest outage, problems and issue reports in Newtownabbey and nearby locations:
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.
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Nigel Ivy
(@nigelivy) reported
from
Belfast, Northern Ireland
@jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.
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Cat Taylor
(@cattt82) reported
from
Jordanstown, Northern Ireland
@nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Greggs 💙 🇾🇪 🇵🇸
(@AnnGreggsRN) reported
@Plusnet why are you sending me a new router ? I had a phone conversation yesterday & my service was connected - after being wrongly disconnected after a shambles of service provision. A long wait for a 5th time to get through to speak to a human to sort this is unacceptable
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Sean 🔴⚪
(@b34n3gg) reported
@Plusnet funnily enough as an existing customer this is considered a perk. Like you're doing me a favour at this price 😡
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Mr Ethical
(@nw_nicholas) reported
Stressful conversation with Plusnet today. I’m trying to cancel my contract, not having had broadband for 12 days. They keep saying I will have to pay early termination fee of £70. They owe me £140 in compensation
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Julian Kilburn
(@JulianKilburn) reported
Yesterday I got a cashback from my latest @Plusnet internet subs. It came as a plastic Mastercard which I didn't want. I spent it all on a meal last night to dispose of the card. Can I cancel it? Yes BUT ....
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porkwings
(@porkwings_) reported
@Plusnet I can't change my payment method online, I just get an error which says "there has been an issue please consult your system administrator". I need to change my direct debit to a new bank account.
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Plusnet
(@Plusnet) reported
@noisecandyman Hi Thank you for reaching out to us via social media. There is an ongoing issue with Force 9 which we are actively working to try and fix. Apologies for any inconvenience caused in the meantime. Thanks Lee-Plusnet Sheffield
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Plusnet
(@Plusnet) reported
@AethyrUlf Hi Thank you for reaching out to us via social media, I am sorry to hear of the issues you are experiencing. In order to assist further, please may I request you direct message us your account username. Thanks Lee-Plusnet Sheffield
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Andy
(@noneedhomes) reported
@Plusnet i have router 2 but it is not allowing me to name each ghz which causes issues to a firestick outside, its set to 2.4ghz which makes it slower, but the cameras need to be on 2.4 ghz so i cant turn 2.4 ghz off
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The Naked Anthropologist
(@NakedAnthropolo) reported
@Plusnet I'm a customer. How do I stop a neighbour who found my wifi password from accessing my broadband? The easiest way, please, step-by-step, and don't assume I know how to get to router settings etc. Thank you.
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MarkJ
(@Mark_J69) reported
@Plusnet Can you please please please advise if the Force9 issue is being actively looked at? Emails been down for nearly a month now. Its ridiculous.