Plusnet Outage Report in New Mills, Derbyshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in New Mills, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in New Mills and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near New Mills, Derbyshire, England
The most recent Plusnet outage reports came from the following cities: Manchester, Stalybridge and Wilmslow.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
||
| Manchester |
Internet | |
| Manchester |
Internet | |
| Stalybridge |
Wi-fi | |
| Manchester |
Total Blackout | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near New Mills, England
Latest outage, problems and issue reports in New Mills and nearby locations:
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Peter Gough
(@goochy808) reported
from
Ashton-under-Lyne, England
@Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?
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Miguel Gilbert
(@MiguelGilbert24) reported
from
Manchester, England
@Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call
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PrintCity: 3D, Innovate, Educate, Collaborate
(@PrintCityMMU) reported
from
Stockport, England
@Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though
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PrintCity: 3D, Innovate, Educate, Collaborate
(@PrintCityMMU) reported
from
Ashton-under-Lyne, England
@Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?
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Araceli Coronel
(@aracoroneld) reported
from
Manchester, England
@Plusnet could you please help me? I paid for your service more than 20 days ago and I still don't have internet. I'm calling but nobody is answering.
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Alex 🐝
(@alexjb24) reported
from
Salford, England
@Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2
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Trilok Chandra Jha 🇮🇳
(@trilok_chandra) reported
from
Manchester, England
Hey @Plusnet all ok with your Mobile network.. Calls are not getting connected.
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John Baxendale
(@Siftah) reported
from
Manchester, England
@adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!
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nebzy
(@nebzy17) reported
from
Manchester, England
@Plusnet Stop arsing around with this crap and answer my message to @plusnethelp - Why you got staff on football polls???? 💩💩💩💩💩💩💩💩💩💩
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Alex 🐝
(@alexjb24) reported
from
Salford, England
@Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks
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chris hulme
(@chrisahulme) reported
from
Furness Vale, England
@Plusnet is showing again how useless they and their service is.
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Nicholas Hornby
(@nickhornbee) reported
from
Manchester, England
@Plusnet hi my internet has been down since midday. Is there an outage?
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Macclesfield, England
@mynameis_rob PlusNet; switched to them not long ago from BT after I was sick of BT hiking the prices all the time, and also I was paying too much when my old local area only had crappy cables so poor speeds. PN is owned by BT but has still been better tbh. Solid customer service so far
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Kate Ravenscroft
(@KateRav66) reported
from
Wilmslow, England
@plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.
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Miguel Gilbert
(@MiguelGilbert24) reported
from
Manchester, England
@Plusnet I tried all you ask me to try... you are the worse network ever. You expensive you slow and you basic. On this lockdown you were terrible... but still can merge with @VodafoneUK that charge 7 pounds for a call they didn’t pick up ...
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mary queen of thots 🥦Ⓥ
(@micahscotttt) reported
from
Manchester, England
Bit **** how I’ve been on the phone to plusnet around 6 times now regarding my broadband which isn’t working and after failing to phone me back like they promised yesterday they finally report it as a fault in the line which could take 3-5 days to be addressed.
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stuart burt
(@chefstuartburt) reported
from
Ashton-under-Lyne, England
@Plusnet @plusnethelp Andy baker you should be ashamed of the service you offer. new customer 5 weeks in and still jo broadband £50 for nothing. £65 for an engineer and I have to take a day off and it will be another 2 weeks...oh £190 to leave!!! a joke!!!
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Ric
(@RickyCarterna) reported
from
Cheadle Hulme, England
@plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.
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Araceli Coronel
(@aracoroneld) reported
from
Manchester, England
@Plusnet your service sucks!!
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nebzy
(@nebzy17) reported
from
Manchester, England
@Plusnet @IM_org Garbage. Your customer support is 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@Hopalong_Tony I can see on the account that we've already discussed this matter with you, though should you wish to discuss this further I'd recommend giving our Customer Options Team a call; which may help get this resolved for you. -Tony Plusnet Sheffield
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Sonia
(@S_C_P_10) reported
@OpenreachHelp My elderly parents have been without a phone line for 2weeks now. @plusnet inform me you are aware of the issue. Mobile signal is very weak in the area. Being without a phone to contact people in an emergency is a huge worry at this time.
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Katie Hart-Copsey
(@HartCopsey) reported
@Plusnet Is your server down because today our internet is constantly dropping out! It’s bad most days when the box slightly gets a knock!! But today is worse !!
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Piggypamster
(@pamsterturk) reported
@Plusnet I'm used to having to regularly turn my router off and on because of no WiFi I'm used to the signal dipping to the point where my phone wants to switch to 4G even though I'm beside the router What I won't put up with is paying for a service and getting no WIFI ALL day
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Plusnet
(@Plusnet) reported
@RBRbBartley Hi Richard, I'm sorry that your broadband is faulty and for the inconvenience that this is causing. Our suppliers are currently investigating the problem and our faults team will contact you once we have an update. Regards, Emily Plusnet Leeds 🌞
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lilolme
(@lorralorracat) reported
@Plusnet our wifi has been horrific tonight despite BT engineer telling us that if we keep hub on all the time we will have no more problems!!TV picture keeps going black because of connection.Awful #plusnet #wifirage #btopenreach
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Jamie Berry
(@jb60bez) reported
@Plusnet do you have service issues in RG20 currently?
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Steven
(@s_naessens) reported
@Plusnet your internet is ****. I want to cancel my contract as it’s not fit for purpose.
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Penny Grant
(@Penny_Rose_) reported
@Plusnet hiya I'm moving house and I've sorted out moving my plusnet over to the new house but it looks as though the bt phone box in the house is a bit broken what do I do? Thanks
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Mrs T (NOT that one!)
(@CarolTh32793663) reported
@Plusnet is there a widespread fault in Barton upon Humber? My broadband keeps cutting out, is low strength when it comes back, and the phone line is crackly. Haven't been told the phone's not working, but I'm not using that all the time.