Plusnet Outage Report in New Mills, Derbyshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in New Mills, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in New Mills and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near New Mills, Derbyshire, England
The most recent Plusnet outage reports came from the following cities: Manchester, Stalybridge and Wilmslow.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
||
| Manchester |
Internet | |
| Manchester |
Internet | |
| Stalybridge |
Wi-fi | |
| Manchester |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near New Mills, England
Latest outage, problems and issue reports in New Mills and nearby locations:
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Kate Ravenscroft
(@KateRav66) reported
from
Wilmslow, England
@plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.
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Ric
(@RickyCarterna) reported
from
Cheadle Hulme, England
@plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.
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nebzy
(@nebzy17) reported
from
Manchester, England
@Plusnet Stop arsing around with this crap and answer my message to @plusnethelp - Why you got staff on football polls???? 💩💩💩💩💩💩💩💩💩💩
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PrintCity: 3D, Innovate, Educate, Collaborate
(@PrintCityMMU) reported
from
Ashton-under-Lyne, England
@Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?
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John Baxendale
(@Siftah) reported
from
Manchester, England
@adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!
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Shawn-Lorenzo
(@ShawnLorenzoo) reported
from
Manchester, England
@trufflenat90H @plusnethelp @Plusnet @EE @KhaalidGrantbel Ok thank you I will be calling plusnet to cancel the Internet is slow I can’t even watch @AFTVMedia without it cancelling
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stuart burt
(@chefstuartburt) reported
from
Ashton-under-Lyne, England
@Plusnet @plusnethelp Andy baker you should be ashamed of the service you offer. new customer 5 weeks in and still jo broadband £50 for nothing. £65 for an engineer and I have to take a day off and it will be another 2 weeks...oh £190 to leave!!! a joke!!!
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Macclesfield, England
@mynameis_rob PlusNet; switched to them not long ago from BT after I was sick of BT hiking the prices all the time, and also I was paying too much when my old local area only had crappy cables so poor speeds. PN is owned by BT but has still been better tbh. Solid customer service so far
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chris hulme
(@chrisahulme) reported
from
Furness Vale, England
@Plusnet is showing again how useless they and their service is.
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Miguel Gilbert
(@MiguelGilbert24) reported
from
Manchester, England
@Plusnet I tried all you ask me to try... you are the worse network ever. You expensive you slow and you basic. On this lockdown you were terrible... but still can merge with @VodafoneUK that charge 7 pounds for a call they didn’t pick up ...
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Gareth Stachini
(@stachini82) reported
from
Manchester, England
@code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.
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Nicholas Hornby
(@nickhornbee) reported
from
Manchester, England
@Plusnet hi my internet has been down since midday. Is there an outage?
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Trilok Chandra Jha 🇮🇳
(@trilok_chandra) reported
from
Manchester, England
Hey @Plusnet all ok with your Mobile network.. Calls are not getting connected.
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nebzy
(@nebzy17) reported
from
Manchester, England
@Plusnet @IM_org Garbage. Your customer support is 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩
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Miguel Gilbert
(@MiguelGilbert24) reported
from
Manchester, England
@Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call
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PrintCity: 3D, Innovate, Educate, Collaborate
(@PrintCityMMU) reported
from
Stockport, England
@Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though
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mary queen of thots 🥦Ⓥ
(@micahscotttt) reported
from
Manchester, England
Bit **** how I’ve been on the phone to plusnet around 6 times now regarding my broadband which isn’t working and after failing to phone me back like they promised yesterday they finally report it as a fault in the line which could take 3-5 days to be addressed.
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Alex 🐝
(@alexjb24) reported
from
Salford, England
@Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks
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Peter Gough
(@goochy808) reported
from
Ashton-under-Lyne, England
@Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?
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Alex 🐝
(@alexjb24) reported
from
Salford, England
@Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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RuthS
(@MillSussex) reported
@Plusnet To be honest, I find your 'cheery' comments, such as this one, very offensive! We pay for a decent broadband service which you never provide. It's down far more often than not. We are seriously thinking of leaving you.
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Achilles
(@OlympusAchilles) reported
@Plusnet It’s pointless. The amount of times we’ve called and sent messages and it never helps.
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Lauren
(@laurenwllms) reported
@Plusnet Hi, since we last spoke the internet is extremely intermittent. Are there any issues?
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desislava
(@desisla47510875) reported
@Plusnet my internet has been terrible. I am new customer and since I moved to plusnet the internet stops or is very slow. I spend all day on zoom working and can't have even one normal meeting!!! Very disappointing
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Zahra Qaiser
(@AinaaQaiser) reported
@Arian06Hbr @Plusnet The worst Internet ever since we joined this service. Most of the time wifi is down with slow or weak signals. No wifi for more than 2 hours.
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Andy 🏆
(@HeadlessHorus) reported
@Plusnet why is it so difficult to report a fault? My BB has been down for 2 hours and I need a line test running. My phone is working fine, as it has been on the last 3 faults.
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RuthS
(@MillSussex) reported
@Plusnet We phoned up earlier to say what our problem was, only to be told that our service was fine, so our laptop must be faulty! Strange that, because on the brief occasions when it we do have a service, our laptop works perfectly!
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Christy Anderson
(@Christy24576284) reported
@Plusnet Very disappointed. I’m being charged £32.88 for a broadband package I didn’t ask for! I called to inform you I will be cancelling my contract two weeks ago due to extremely poor service and now you’re going to charge me double what I used to pay?! Outrageous.
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Dawn Hazle
(@keletkezes) reported
@Plusnet Oh sorry Lauren @Plusnet, we got the problems sorted without further input and I totally forgot about this! So, just the email needs updating :D I also encountered a 404 but I can't remember what it was now XD
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FEDUP
(@FEDUP97560900) reported
@Plusnet I have worked through your router for years, with NO PROBLEM, but your rep said you do not support VPN - I have worked on same computer and same router for years and it has been fine THERE IS A CABLE FAULT