Plusnet Outage Report in New Mills, Derbyshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in New Mills, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in New Mills and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 29: Problems at Plusnet
Plusnet is having issues since 11:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (67%)
-
Wi-fi (15%)
-
Total Blackout (11%)
-
E-mail (5%)
-
Phone (2%)
-
TV (1%)
Live Outage Map Near New Mills, Derbyshire, England
The most recent Plusnet outage reports came from the following cities: Manchester, Wilmslow and Macclesfield.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Wilmslow |
Internet | |
| Manchester |
||
| Macclesfield |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near New Mills, England
Latest outage, problems and issue reports in New Mills and nearby locations:
-
Alex 🐝
(@alexjb24) reported
from
Salford, England
@Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2
-
John Baxendale
(@Siftah) reported
from
Manchester, England
@adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!
-
nebzy
(@nebzy17) reported
from
Manchester, England
@Plusnet @IM_org Garbage. Your customer support is 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩
-
Miguel Gilbert
(@MiguelGilbert24) reported
from
Manchester, England
@Plusnet I tried all you ask me to try... you are the worse network ever. You expensive you slow and you basic. On this lockdown you were terrible... but still can merge with @VodafoneUK that charge 7 pounds for a call they didn’t pick up ...
-
Araceli Coronel
(@aracoroneld) reported
from
Manchester, England
@Plusnet your service sucks!!
-
Nicholas Hornby
(@nickhornbee) reported
from
Manchester, England
@Plusnet hi my internet has been down since midday. Is there an outage?
-
chris hulme
(@chrisahulme) reported
from
Furness Vale, England
@Plusnet is showing again how useless they and their service is.
-
Kate Ravenscroft
(@KateRav66) reported
from
Wilmslow, England
@plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.
-
mary queen of thots 🥦Ⓥ
(@micahscotttt) reported
from
Manchester, England
Bit **** how I’ve been on the phone to plusnet around 6 times now regarding my broadband which isn’t working and after failing to phone me back like they promised yesterday they finally report it as a fault in the line which could take 3-5 days to be addressed.
-
Alex 🐝
(@alexjb24) reported
from
Salford, England
@Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks
-
Ric
(@RickyCarterna) reported
from
Cheadle Hulme, England
@plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.
-
⌬Nessa Carson
(@SuperScienceGrl) reported
from
Macclesfield, England
@mynameis_rob PlusNet; switched to them not long ago from BT after I was sick of BT hiking the prices all the time, and also I was paying too much when my old local area only had crappy cables so poor speeds. PN is owned by BT but has still been better tbh. Solid customer service so far
-
Leah Whitehorse
(@LeahWhitehorse) reported
from
Salford, England
If you are in South Manchester and have an issue with broadband, there is a BT incident in the area. Not showing on their website! Plusnet informed me should be fixed this afternoon. Check with your provider.
-
Peter Gough
(@goochy808) reported
from
Ashton-under-Lyne, England
@Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?
-
Araceli Coronel
(@aracoroneld) reported
from
Manchester, England
@Plusnet could you please help me? I paid for your service more than 20 days ago and I still don't have internet. I'm calling but nobody is answering.
-
Miguel Gilbert
(@MiguelGilbert24) reported
from
Manchester, England
@Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call
-
PrintCity: 3D, Innovate, Educate, Collaborate
(@PrintCityMMU) reported
from
Ashton-under-Lyne, England
@Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?
-
nebzy
(@nebzy17) reported
from
Manchester, England
@Plusnet Stop arsing around with this crap and answer my message to @plusnethelp - Why you got staff on football polls???? 💩💩💩💩💩💩💩💩💩💩
-
PrintCity: 3D, Innovate, Educate, Collaborate
(@PrintCityMMU) reported
from
Stockport, England
@Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though
-
Leah Whitehorse
(@LeahWhitehorse) reported
from
Salford, England
@bt_uk It would be helpful if you updated your website to show known service issues and outages. Outage in Manchester today is a known issue yet nothing on your site. Plusnet informed me.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Gingerem
(@Gingerem1) reported
@plusnet increase prices . Terrible service. Constant slow and lagging issues that are never rectified when reported. Looking forward to the end of contract
-
M
(@ttyEngland) reported
@mcopsey To try out PlusNet on EE's network, I'd get an EE PAYG SIM. Add Outgoing calls with a £10 bundle for 30 days - one off. PlusNet has no PAYG but 30 day only contracts. One must pay via DirectDebit though, whereas EE still do vouchers and cash, which may be better till satisfied.
-
:andrea: #Alchemy #TheEnergyOfPossible
(@ABasilioLCHDip) reported
@Plusnet Thanks, phoned your cust service on the day i needed help, but wasnt happy with the service.
-
Signature Bathrooms
(@sigbathscot) reported
@Plusnet why are you refusing to cancel my account when I have changed suppliers? Why is your agent stonewalling? You are not owed any money.
-
Andres Urena
(@andresurena) reported
@Plusnet Hi 👋🏼! I’ve placed a couple of orders but they getting refused due to my details (which are all correct), some help on this?
-
Lisa
(@DavisIsaacs) reported
Plusnet! Terrible charging over £200 when customer terminated in 14 days! #whataripoff!
-
Brendon Rogers
(@brendon_rogers) reported
@Plusnet upgraded from std fibre to FTTP today. You’ve disconnected the old service before the new one is working. Terrible service.
-
Millar Millar
(@MarkMillarx889) reported
@Plusnet I can't see how you can request payment when a service has not even been provided one day during the contract.
-
Caryanne
(@Grumpcake) reported
@Plusnet hello, started a correspondence via DM yesterday, concerning our problematic Internet and last I heard from one of your team was last night. I guess shift ended. Can someone tell me when someone will be able to fix problem.
-
Mark Bryant
(@BishopMark1) reported
Does anybody know why @Plusnet ignore customer feedback and do not do what they say they will?