Plusnet outages and service status in New Mills, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around New Mills, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Sep 16, 11:44 PM GMT+1.
- Internet (50%)
- Wi-fi (50%)
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in New Mills, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in New Mills, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near New Mills, England
The most recent Plusnet outage reports came from the following cities: Manchester, Glossop, and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Wi-fi | 4 days ago |
|
Glossop
|
Internet | 12 days ago |
|
Manchester
|
Internet | 1 month ago |
|
Salford
|
Internet | 2 months ago |
|
Manchester
|
Internet | 2 months ago |
|
Manchester
|
Internet | 2 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near New Mills, England
Latest outage, problems and issue reports in New Mills and nearby locations:
-
Peter Gough (@goochy808) reported from Ashton-under-Lyne, England@Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?
-
John Baxendale (@Siftah) reported from Manchester, England@adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!
-
chris hulme (@chrisahulme) reported from Furness Vale, England@Plusnet is showing again how useless they and their service is.
-
nebzy (@nebzy17) reported from Manchester, England@Plusnet @IM_org Garbage. Your customer support is 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩
-
PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Ashton-under-Lyne, England@Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?
-
stuart burt (@chefstuartburt) reported from Ashton-under-Lyne, England@Plusnet @plusnethelp Andy baker you should be ashamed of the service you offer. new customer 5 weeks in and still jo broadband £50 for nothing. £65 for an engineer and I have to take a day off and it will be another 2 weeks...oh £190 to leave!!! a joke!!!
-
nebzy (@nebzy17) reported from Manchester, England@Plusnet Stop arsing around with this crap and answer my message to @plusnethelp - Why you got staff on football polls???? 💩💩💩💩💩💩💩💩💩💩
-
Alex 🐝 (@alexjb24) reported from Salford, England@Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks
-
Miguel Gilbert (@MiguelGilbert24) reported from Manchester, England@Plusnet I tried all you ask me to try... you are the worse network ever. You expensive you slow and you basic. On this lockdown you were terrible... but still can merge with @VodafoneUK that charge 7 pounds for a call they didn’t pick up ...
-
Araceli Coronel (@aracoroneld) reported from Manchester, England@Plusnet could you please help me? I paid for your service more than 20 days ago and I still don't have internet. I'm calling but nobody is answering.
-
Nicholas Hornby (@nickhornbee) reported from Manchester, England@Plusnet hi my internet has been down since midday. Is there an outage?
-
Ric (@RickyCarterna) reported from Cheadle Hulme, England@plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.
-
Kate Ravenscroft (@KateRav66) reported from Wilmslow, England@plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.
-
Alex 🐝 (@alexjb24) reported from Salford, England@Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2
-
-
Miguel Gilbert (@MiguelGilbert24) reported from Manchester, England@Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call
-
⌬Nessa Carson (@SuperScienceGrl) reported from Macclesfield, England@mynameis_rob PlusNet; switched to them not long ago from BT after I was sick of BT hiking the prices all the time, and also I was paying too much when my old local area only had crappy cables so poor speeds. PN is owned by BT but has still been better tbh. Solid customer service so far
-
Leah Whitehorse (@LeahWhitehorse) reported from Salford, EnglandIf you are in South Manchester and have an issue with broadband, there is a BT incident in the area. Not showing on their website! Plusnet informed me should be fixed this afternoon. Check with your provider.
-
PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Stockport, England@Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though
-
Gareth Stachini (@stachini82) reported from Manchester, England@code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Ann Jones (@littlehaven2014) reported@Plusnet Hi I have received a request to return my broadband router. I am no longer a customer. I have followed the instructions to print a return label. Though I don't have a printer. I would love to return the router to be recycled. Please advise.
-
NMP (@NDP2022) reported@Plusnet any chance of resolving my issue. Your company took £22.99 for a new account from me. No account created and long wait times each time I ring getting passed to other teams. Over 40 mins so far. I simply want a refund.
-
GM Mark Howitt (@MarkHowitt) reported@Ofcom Poor overall @Plusnet couldn't even give me some credit for overcharging me... may have to go to @Ofcom
-
wattery filth (@watteryfilth) reported@Danjsalt @SkyUK Plusnet, very good support
-
Richard Baker (@BakeronBusiness) reported@EE Today’s the day when I’m being switched over to you from Plusnet. My internet service has indeed been switched off by Plusnet…but I’ve had no email from you about when and how to connect my new hub. Can you help?
-
Ad (@sometimesyouwin) reported@Plusnet So this isn't very clear. The link says that you offer a digital phone service. Is this correct or not?
-
GM Mark Howitt (@MarkHowitt) reported@bt_uk Slighty worried about @Plusnet cust service as a @bt_uk shareholder... he said it wasn't part of his job to know about the direct debit guarantee!
-
Kevan Rollinson (@rollinson_kevan) reported@Plusnet Have you tried ringing your customer service team and being put on hold for over 30 minutes before eventually giving in
-
TU_Crypto_News (@TU_Crypto_News) reportedBT Group said eGain has helped convert its complex knowledge base into AI-ready infrastructure for customer support across EE, BT and Plusnet. The move targets better knowledge delivery at scale for more than 25 million customers.
-
Joke Legg (@joclegg) reported@drink_the_wind @Plusnet I was sent this re E1: We've tested your service and found an issue in your local area. We're sorry for any inconvenience. We know how important it is to have a reliable connection, so we're working really hard to get you back up and running by 22-Aug-2026 23:59 Thanks