Plusnet Outage in New Mills, Derbyshire, England

@plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.

@Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call

@Plusnet Stop arsing around with this crap and answer my message to @plusnethelp - Why you got staff on football polls???? 💩💩💩💩💩💩💩💩💩💩

@Plusnet @IM_org Garbage. Your customer support is 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩

Bit **** how I’ve been on the phone to plusnet around 6 times now regarding my broadband which isn’t working and after failing to phone me back like they promised yesterday they finally report it as a fault in the line which could take 3-5 days to be addressed.

@Plusnet I tried all you ask me to try... you are the worse network ever. You expensive you slow and you basic. On this lockdown you were terrible... but still can merge with @VodafoneUK that charge 7 pounds for a call they didn’t pick up ...

@Plusnet is showing again how useless they and their service is.

@Plusnet @plusnethelp Andy baker you should be ashamed of the service you offer. new customer 5 weeks in and still jo broadband £50 for nothing. £65 for an engineer and I have to take a day off and it will be another 2 weeks...oh £190 to leave!!! a joke!!!

Hey @Plusnet all ok with your Mobile network.. Calls are not getting connected.

@trufflenat90H @plusnethelp @Plusnet @EE @KhaalidGrantbel Ok thank you I will be calling plusnet to cancel the Internet is slow I can’t even watch @AFTVMedia without it cancelling

@code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.

Having a lot of DNS_PROBE errors on #Plusnet tonight. @plusnethelp

@plusnethelp @Plusnet @OpenreachHelp Huh? As usual no response from your team even here . How could you do fake advertisement of best customer service. Where is the authority validating the facts of advertisement.

@plusnethelp hi, my plusnet wifi went live 28th of this month. I still haven’t received the router. Any help on this?

@plusnethelp hi, my plusnet wife went live 28th of this month, my router still hasn’t been delivered. Any help on this?

.@Plusnet 5 working days since I reported a problem with my broadband and Plusnet still nothing resolved. On your system it looks like nothing has happened. I don't recommend anyone using Plusnet

@Plusnet my broadband seems to go down at least twice a day. I upgraded recently but it’s slower now than before

@Plusnet We had openreach come out once and they said they had to bodge some wires together coz they had got wet in the basement of the block i live in thats surely is not a fix Cant wait for my contract to finish but cant check as ur website wont sign me in @Plusnet worse supplier around

@Plusnet How would u feel paying for something u cant use i cant even use wifi on my phone in my own home i use up so much mobile data its unbelievable ive had to up my data plan just to browse Internet this is rediculus i dont get no help from u guys u say its running perfect ha lol

@Plusnet Problem with my broadband again not getting what we pay for wifi is bad but hard wire is worse Tried to sign in on website using my mobile data doest let me sign in so tried using wifi and again dont load you need to sort this out otherwise u not getting a penny from me

@plusnet @plusnethelp I’ve sent a DM but no response. Our internet is intermittently poor