Plusnet outages and service status in New Mills, England
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around New Mills, including 0 direct reports.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in New Mills, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in New Mills, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near New Mills, England
The most recent Plusnet outage reports came from the following cities: Manchester.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Internet | 6 days ago |
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Manchester
|
Internet | 15 days ago |
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Manchester
|
Internet | 22 days ago |
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Manchester
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1 month ago | |
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Manchester
|
Internet | 1 month ago |
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Manchester
|
Internet | 2 months ago |
Community Discussion
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Plusnet Issues Reports Near New Mills, England
Latest outage, problems and issue reports in New Mills and nearby locations:
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Nicholas Hornby (@nickhornbee) reported from Manchester, England@Plusnet hi my internet has been down since midday. Is there an outage?
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Leah Whitehorse (@LeahWhitehorse) reported from Salford, England@bt_uk It would be helpful if you updated your website to show known service issues and outages. Outage in Manchester today is a known issue yet nothing on your site. Plusnet informed me.
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Araceli Coronel (@aracoroneld) reported from Manchester, England@Plusnet could you please help me? I paid for your service more than 20 days ago and I still don't have internet. I'm calling but nobody is answering.
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Alex 🐝 (@alexjb24) reported from Salford, England@Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks
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Peter Gough (@goochy808) reported from Ashton-under-Lyne, England@Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?
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nebzy (@nebzy17) reported from Manchester, England@Plusnet Stop arsing around with this crap and answer my message to @plusnethelp - Why you got staff on football polls???? 💩💩💩💩💩💩💩💩💩💩
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Ric (@RickyCarterna) reported from Cheadle Hulme, England@plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.
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John Baxendale (@Siftah) reported from Manchester, England@adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!
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mary queen of thots 🥦Ⓥ (@micahscotttt) reported from Manchester, EnglandBit **** how I’ve been on the phone to plusnet around 6 times now regarding my broadband which isn’t working and after failing to phone me back like they promised yesterday they finally report it as a fault in the line which could take 3-5 days to be addressed.
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Leah Whitehorse (@LeahWhitehorse) reported from Salford, EnglandIf you are in South Manchester and have an issue with broadband, there is a BT incident in the area. Not showing on their website! Plusnet informed me should be fixed this afternoon. Check with your provider.
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Alex 🐝 (@alexjb24) reported from Salford, England@Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2
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chris hulme (@chrisahulme) reported from Furness Vale, England@Plusnet is showing again how useless they and their service is.
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⌬Nessa Carson (@SuperScienceGrl) reported from Macclesfield, England@mynameis_rob PlusNet; switched to them not long ago from BT after I was sick of BT hiking the prices all the time, and also I was paying too much when my old local area only had crappy cables so poor speeds. PN is owned by BT but has still been better tbh. Solid customer service so far
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PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Ashton-under-Lyne, England@Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?
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Miguel Gilbert (@MiguelGilbert24) reported from Manchester, England@Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call
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nebzy (@nebzy17) reported from Manchester, England@Plusnet @IM_org Garbage. Your customer support is 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩
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PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Stockport, England@Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though
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Kate Ravenscroft (@KateRav66) reported from Wilmslow, England@plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.
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Miguel Gilbert (@MiguelGilbert24) reported from Manchester, England@Plusnet I tried all you ask me to try... you are the worse network ever. You expensive you slow and you basic. On this lockdown you were terrible... but still can merge with @VodafoneUK that charge 7 pounds for a call they didn’t pick up ...
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Crabtree 🇬🇧 (@pacrabtree) reported@CumbriaPR I could be wrong but everyone uses the same network installed by btopenreach unless there is a standalone service. So it doesn't matter if it's Sky, EE, PlusNet. As someone suggested I would use BT they can sort out issues quicker being in touch with OpenReach on a regular basis.
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Kevin Ingham (@_kingham) reported@Plusnet How did you get award winning customer service when you don't even call back to fix problems when you promise?
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Kevin Ingham (@_kingham) reported@Plusnet and sending a random tweet in the hope of a reply seems to be the only way to contact customer service
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Pauline Delaney (@Pauline79190767) reported@Plusnet Hi there, no worries, I spoke with one of your colleagues Saturday morning. It was an outage that had to be resolved by @OpenreachHelp, and we were back online before their expected time, so less than 24 hours without. Apocalypse avoided.
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Richard (@Richard50478103) reported@Plusnet Hi Plusnet - you’re losing 2 customers today after you are bumping up your prices, I was willing to live with the lack of wifi calling and lack of signal in my village for the cheaper cost of your plans, now they are going up I’m moving on
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PoundsandSense 🇬🇧 (@PoundsSenseBlog) reportedJust helped an elderly friend report the death of his wife to Plusnet. Handled efficiently and sympathetically by their customer service team. In under 15 mins we transferred their broadband to his name and cancelled her mobile phone. Well done, Plusnet #Creditwherecreditsdue
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Lexutavia 🎮 (@Lexutavia) reported@WrecklessGamer Virgin Media are alright broadband when it works but their customer service is notoriously woeful Plusnet are nice but don't offer FTTP so I went with BT which is their parent company these days
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Vivienne 💙🧡🌻 (@Vdweller) reported@CynthiaRao4 My daughter had these problems with Virgin when she moved into her flat a few years ago. After struggling with them for a while her contract came up for renewal and she switched providers. I think she went to PlusNet. She’s had no problem since.
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Simon Wallis (@MtG_Sly) reported@Plusnet hi. Been having daily outages with my broadband. We use a phone line connection in the SS16 area. Can you advise on any works by Openreach or if there is a problem. Thank you.
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Plusnet (@Plusnet) reported@tho78450 Hi there Tanya, thanks for getting in touch, I am sorry to hear that you've had a poor customer journey with us, I want to change that for you if you'd let me. If you Dm me your plusnet username I can have a look at your account. Would you be ok with this? -Mike.P Sheffield