Plusnet Outage Report in Marlow, Buckinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Marlow, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Marlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at Plusnet
Plusnet is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (7%)
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Phone (1%)
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TV (%)
Live Outage Map Near Marlow, Buckinghamshire, England
The most recent Plusnet outage reports came from the following cities: Reading, Slough and High Wycombe.
| City | Problem Type | Report Time |
|---|---|---|
 Windsor |
||
| Reading |
Internet | |
| Reading |
Wi-fi | |
| Slough |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Marlow, England
Latest outage, problems and issue reports in Marlow and nearby locations:
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Adrian Timon
(@adrian_timon) reported
from
Holmer Green, England
@plusnethelp The service I have received from Plusnet has been diabolical. I have been without Broadband almost 5 months and a resolution is no where in sight. Lack of communication between suppliers and internal departments. Chaos!!!
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Richard Bartley
(@RBRbBartley) reported
from
Little Kingshill, England
Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.
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QuantumChoices #FBPE 🔶️
(@tfoale) reported
from
Wooburn, England
@jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.
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nzbright
(@nzbright) reported
from
Marlow Bottom, England
My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.
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Goose & Berry
(@gooseandberry) reported
from
Marlow Bottom, England
@Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.
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Lady Laura
(@laurapascaud) reported
from
Beaconsfield, England
Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴
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Brendan
(@wildlime) reported
from
Maidenhead, England
@kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Harry
(@hazz__117) reported
@Plusnet Can you guys advise on a WiFi issue? All our WiFi devices periodically lose connection to the router with the issue being shown on the devices as "Incorrect Password" but all passwords are 100% correct, rebooting the router allows connections again but not for long.
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Plusnet
(@Plusnet) reported
@caroloncq Hi Caroline, I'm sorry to hear you're having issues accessing your account. What specifically are you have difficulties with? -Tony Plusnet Sheffield
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Stephen Brunning
(@StevieB61) reported
@Plusnet I had a message last night saying the service has been disconnected and would be up again in the morning, or something to that effect. Why was this please? I live in Barnet, North West London. All fine now.
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Plusnet
(@Plusnet) reported
@marshmalowworld Hi Luisa, I'm sorry to hear you're having issues with your connection. Can you please send us your account username via DM, so we can look into this for you? -Tony Plusnet Sheffield
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Liam Johnson
(@LCJohnson79) reported
@OpenreachHelp hi. Phone line and broadband currently down in Northwich. Plusnet told we the estimated fix would be midnight on Sunday. Is this still the case? What’s causing the outage please?
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Amelia
(@nvrgnalet_u_dwn) reported
@TastyPCTV @toobbroadband It’s something that Plusnet does, I signed up for Plusnet’s business service and got the option not to get there router.
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debbie cox
(@debbiec59166532) reported
@Plusnet Hi - we’ve just put in anew router to improve broadband but phone keeps losing service Have tried SIM in another phone & it’s the same - never had issues like this before with the plusnet service - can you help please ?
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Dr Deborah Pearson
(@shysecretagent) reported
@Deliveroo Feels like performative customer service to me. I recently had @Plusnet do the same on Twitter and the complaint still isn’t resolved. I’ll DM you but I’m skeptical.
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Mike Bradbury
(@_mikebradbury_) reported
Ahh @Plusnet, I cannot understand why you continually fail to deliver a consistent and reliable broadband service. The past year as your customer has been well, just rubbish. I’m lucky if I get 13mbps down on my “80mbps” line. Well under the 55mbps you say I should be seeing.
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Sarah Marsden
(@GaslingSarah) reported
Fair play to @Plusnet, an engineer within 4 days of problem reporting, who was quick, lovely, and voluntarily wore a mask and shoe covers indoors 👌🏻