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Plusnet

Plusnet Outage Report in Marlow, Buckinghamshire, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Marlow, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Marlow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Marlow, England

The most recent Plusnet outage reports came from the following cities: Watlington, Reading, Staines, Henley on Thames, Egham, and Windsor.

CityProblem TypeReport Time
Watlington Phone 26 days ago
Reading Internet 1 month ago
Staines Total Blackout 1 month ago
Henley on Thames TV 1 month ago
Egham Wi-fi 1 month ago
Windsor E-mail 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Marlow, England

Latest outage, problems and issue reports in Marlow and nearby locations:

  • SuperScienceGrl
    ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • RBRbBartley
    Richard Bartley (@RBRbBartley) reported from Little Kingshill, England

    Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.

  • nzbright
    nzbright (@nzbright) reported from Marlow Bottom, England

    My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.

  • gooseandberry
    Goose & Berry (@gooseandberry) reported from Marlow Bottom, England

    @Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.

  • SuperScienceGrl
    ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • adrian_timon
    Adrian Timon (@adrian_timon) reported from Holmer Green, England

    @plusnethelp The service I have received from Plusnet has been diabolical. I have been without Broadband almost 5 months and a resolution is no where in sight. Lack of communication between suppliers and internal departments. Chaos!!!

  • wildlime
    Brendan (@wildlime) reported from Maidenhead, England

    @kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data

  • iannevin1
    Ian Nevin (@iannevin1) reported from Marlow Bottom, England

    @Plusnet hi my internet keeps on going off after 6 mins..? And has been doing so for 1 hr 30 mins - is there a problem with Plusnet network..?

  • carlospinto08
    Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • w2aps
    Richard Wilson (@w2aps) reported from Marlow Bottom, England

    Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.

  • w2aps
    Richard Wilson (@w2aps) reported from High Wycombe, England

    @hughwebster2 I need to get that vpn sorted. Especially as Plusnet have stopped their TV service now.

  • laurapascaud
    Lady Laura (@laurapascaud) reported from Beaconsfield, England

    Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴

  • tfoale
    QuantumChoices #FBPE 🔶️ (@tfoale) reported from Wooburn, England

    @jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • VBrooks1978
    Victoria (@VBrooks1978) reported

    @Plusnet I’ve got a problem but your number won’t work 😔

  • Oxfordite
    Rupert wilson (@Oxfordite) reported

    @nw_nicholas @Plusnet Which, presumably, has PlusNet finger OpenReach capacity issues (Did OpenReach attend at such a busy time to see the reality?), or to ponder REIN, which is more common at times of high power consumption/devices powered on/off.. Do power cables share poles with telephone wires?

  • thekent01
    L Kent 💃 (@thekent01) reported

    @Plusnet Is your webpage down?

  • Plusnet
    Plusnet (@Plusnet) reported

    @OnlyAlex22 Hi Alex, Apologies for the delay in getting back to you and for inconvenience that this is causing. It's likely that this is due to signal issues with the local network. I'd recommend trying to connect via a different network if possible. Regards, Emily Plusnet Leeds 🌞

  • rabbitaway
    Rabbit Away (@rabbitaway) reported

    @BrighaONeill @TalkTalk @Plusnet I was with them years ago. They were **** then. So, now they're excluded. I'm still leaning to BT but no call plans and since my mobile contract is up years ago I'll get £5 off BT mobile so don't need home phone x

  • AndrewR60714450
    Andrew Richardson (@AndrewR60714450) reported

    @Plusnet hi, I’ve been trying for a couple of weeks to renew my broadband contract. However, my account seems to be locked into an error with text ‘You can't change your products for the moment, you have an order which is currently being processed. Please try again later.’ Help?

  • castelm11
    Martin Castellan FRGS 🇫🇷🇪🇸 🇪🇺 (@castelm11) reported

    @RobertsonDawn3 @Plusnet Plusnet don't own the infrastructure. Their contract with BT (or whoever does own the network) will say that the supplier has a certain time (sounds like three weeks) in which to establish the connection.

  • RobertsonDawn3
    Dawn Robertson #RejoinEU #FBPE (@RobertsonDawn3) reported

    @jwripple @Plusnet Whole day on phone listening to robot alternatives - press 1 if you want boredom, press 2 if you want canned music… get to end & line cuts off due to problem you were calling about - apparently know learn it's called being 'slammed' someone trying to take over your digital ID

  • SpagFlying
    The Boosted Spaghetti Monster (@SpagFlying) reported

    @Lesism Is there no chat option on their website? My human alter ego is with Plusnet sim only. 30 day contract 6gb pm for £6 as a Plusnet broadband customer. It is on EE network so excellent coverage. I have no affiliation with them.

  • castelm11
    Martin Castellan FRGS 🇫🇷🇪🇸 🇪🇺 (@castelm11) reported

    @RobertsonDawn3 @Plusnet I had a case in France where a dishonest official receiver falsely told my company's operator that we were in liquidation. It took three weeks to re-establish the connection. We successfully sued the operator for every day of lost service.