Plusnet Outage Report in Marlow, Buckinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Marlow, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Marlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 18: Problems at Plusnet
Plusnet is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (8%)
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Phone (1%)
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TV (%)
Live Outage Map Near Marlow, Buckinghamshire, England
The most recent Plusnet outage reports came from the following cities: Windsor, Reading, Slough and High Wycombe.
| City | Problem Type | Report Time |
|---|---|---|
 Windsor |
||
| Reading |
Internet | |
| Reading |
Wi-fi | |
| Slough |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Marlow, England
Latest outage, problems and issue reports in Marlow and nearby locations:
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Carlitos del Grana
(@carlospinto08) reported
from
Twyford, England
@Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!
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Richard Bartley
(@RBRbBartley) reported
from
Little Kingshill, England
Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!
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QuantumChoices #FBPE 🔶️
(@tfoale) reported
from
Wooburn, England
@jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.
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Brendan
(@wildlime) reported
from
Maidenhead, England
@kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data
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Adrian Timon
(@adrian_timon) reported
from
Holmer Green, England
@plusnethelp The service I have received from Plusnet has been diabolical. I have been without Broadband almost 5 months and a resolution is no where in sight. Lack of communication between suppliers and internal departments. Chaos!!!
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step
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Goose & Berry
(@gooseandberry) reported
from
Marlow Bottom, England
@Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.
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Ian Nevin
(@iannevin1) reported
from
Marlow Bottom, England
@Plusnet hi my internet keeps on going off after 6 mins..? And has been doing so for 1 hr 30 mins - is there a problem with Plusnet network..?
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Richard Wilson
(@w2aps) reported
from
High Wycombe, England
@hughwebster2 I need to get that vpn sorted. Especially as Plusnet have stopped their TV service now.
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Lady Laura
(@laurapascaud) reported
from
Beaconsfield, England
Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴
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nzbright
(@nzbright) reported
from
Marlow Bottom, England
My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.
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Richard Wilson
(@w2aps) reported
from
Marlow Bottom, England
Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Miravzal Kosimov
(@MiravzalKosimov) reported
@Plusnet Crap
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Miravzal Kosimov
(@MiravzalKosimov) reported
@plusnethelp @audra_painter Lol issues with activation is sorted very quick but not with the internet issues. Shame on you Plusnet
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Gaz Taylor
(@Gaz_T) reported
@JBoneDS @ManticoreRich Virgin is very much when it works they are brilliant but when it doesn’t they are the worst company in the universe! Sometimes it does make a different switching suppliers like EE, Plusnet, etc as they do tweaks to make this run nicely on their bits. Problem is if BT do work
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Nick Smith
(@nicksmith) reported
@LucyGoesDating @stefandz Also unless you want tv or a package from BT, plusnet are owned by them so you’ll be getting exactly the same service
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roback
(@richard32hard) reported
@Plusnet retention service 40mins on hold, Glad I'm leaving-got to be a better service
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David Pearce
(@dgpearce1000) reported
@bt_uk I’m a potential new customer and currently with Plusnet FTTC. What’s the current waiting time to have FTTP installed?
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Simon Templar the 55th Parallel
(@Simon_Templar0) reported
@Plusnet don’t ever use Plusnet, their WiFi signal is non existent, they don’t fix fault, they don’t return calls and when you do leave early because they won’t fix the fault, or return calls, they threaten debt collection for early cancellation fees. Avoid at all cost.
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Vi
(@VincePansegrouw) reported
i'm livid @Plusnet @plusnethelp i have never in my life been kept so in the dark about an ongoing issue in this fashion. sunday 11:00AM we were informed there was a major service outage, and it's been like pulling teeth to get any information about this. AVOID.
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codemonkey
(@codemon18429317) reported
@Plusnet Just had a really poor customer support experience from you Plusnet. Disappointed with this, as you take pride in providing first class support.
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Hugh Dunlop
(@houstainT) reported
@Plusnet how do I report a problem with the WiFi on my hub one?