Plusnet Outage in Marlow, Buckinghamshire, England

@Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

@jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.

@kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data

Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴

Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.

@plusnethelp The service I have received from Plusnet has been diabolical. I have been without Broadband almost 5 months and a resolution is no where in sight. Lack of communication between suppliers and internal departments. Chaos!!!

@Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.

My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.

Not quite sure why after a long conversation with customer support staff @Plusnet have managed to erase all of our email addresses despite being told that wouldn’t happen.

@Plusnet I have had no phone service for hours no Internet I need help now. Used a friend phone earlier just to get lied to by you

@Plusnet we don’t have any Wi-fi but our router is fine. Is our @OpenreachHelp line down?

@chaznane1 @Plusnet Yeah, none of them are great tbh. Theirs is just particularly awful which sucks because the only ISPs I can use are them and Andrews and Arnold's. So what was your class stuff?

@Plusnet please reconsider when thinking about going to plusnet by far the worst internet provider!!!

@plusnet Hi, I’m not able to log in to my btsport app. I’ve been going around & around trying to reset the btsports app password . No joy. Ages online with bt support. No joy. Bt support says “it’s a plusnet problem” Please help

@PhilosophyTube This is the worst moment for @Plusnet and @WeAreOpenreach to push my internet day back :(

@Martin_Adams @bt_uk Ah man, that sucks. I'd personally recommend Plusnet, they have been great!

@ROTTERTRON I was with Plusnet for a while but the service was so bad I actually went back to BT. Good luck, though :-)

@Plusnet Just duplicating this message as I'm anxious to sort this out: Hi, was just on your site looking at prices, and clicked on something about phones, and this appeared: `We will keep you updated by email and tell you once your service is ready to use.` What does this mean?