Plusnet

Plusnet Outage Report in Marlow, Buckinghamshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Marlow, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Marlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Marlow, Buckinghamshire, England 04/16/2024 17:30

April 16: Problems at Plusnet

Plusnet is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (3%)

    E-mail (3%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Marlow, Buckinghamshire, England

The most recent Plusnet outage reports came from the following cities: Slough, Reading, Maidenhead, High Wycombe, Gerrards Cross and Wokingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomSlough Internet
United KingdomReading Internet
United KingdomMaidenhead Phone
United KingdomHigh Wycombe Internet
United KingdomGerrards Cross Wi-fi
United KingdomWokingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Marlow, England

Latest outage, problems and issue reports in Marlow and nearby locations:

  • w2aps Richard Wilson (@w2aps) reported from Marlow Bottom, England

    Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.

  • RBRbBartley Richard Bartley (@RBRbBartley) reported from Little Kingshill, England

    Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • adrian_timon Adrian Timon (@adrian_timon) reported from Holmer Green, England

    @plusnethelp The service I have received from Plusnet has been diabolical. I have been without Broadband almost 5 months and a resolution is no where in sight. Lack of communication between suppliers and internal departments. Chaos!!!

  • tfoale QuantumChoices #FBPE 🔶️ (@tfoale) reported from Wooburn, England

    @jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.

  • laurapascaud Lady Laura (@laurapascaud) reported from Beaconsfield, England

    Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴

  • w2aps Richard Wilson (@w2aps) reported from High Wycombe, England

    @hughwebster2 I need to get that vpn sorted. Especially as Plusnet have stopped their TV service now.

  • nzbright nzbright (@nzbright) reported from Marlow Bottom, England

    My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.

  • iannevin1 Ian Nevin (@iannevin1) reported from Marlow Bottom, England

    @Plusnet hi my internet keeps on going off after 6 mins..? And has been doing so for 1 hr 30 mins - is there a problem with Plusnet network..?

  • wildlime Brendan (@wildlime) reported from Maidenhead, England

    @kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data

  • gooseandberry Goose & Berry (@gooseandberry) reported from Marlow Bottom, England

    @Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrissieBailey2 Chrissie Bailey 🇺🇦🇪🇺🇪🇸💙 (@ChrissieBailey2) reported

    @Plusnet If you are thinking of taking a contract with Plusnet - please DONT - they are rubbish at sorting issues out!

  • SaraJanePonting Sara (@SaraJanePonting) reported

    @Plusnet Been trying to log problems for a week, connection problems going on weeks, last few days complete cut off for hours at a time and can't get any help??

  • Visorsdown1 Visorsdown (@Visorsdown1) reported

    @Plusnet I didn’t receive a gift card when I signed up with plusnet via uswitch. The chap on the phone said they aren’t linked. If that’s the case why are they still showing in uswitch. Poor show.

  • linzosmalingos lindsey robson (@linzosmalingos) reported

    @Plusnet Is there someone who can help me with a broadband query please? Each time I call I press the options then go through to a silent line with no hold message or music

  • Shinobilyrical1 Shinobilyricalassassin (@Shinobilyrical1) reported

    @KarakDesi **** sorry didn't see this reply! I was with plusnet and they completely messed up a home move and had never without Internet for a month and then started being ***** about the mandatory compensation. Shocking. Been with them 2 years with no issues before this.

  • poorscousertom Steve 🐟🎩🇬🇷🇪🇺 💙 #European (@poorscousertom) reported

    Another day, another disappointment. @Plusnet @OpenreachHelp The order is with the directors office, the engineer has switched it on and meanwhile we sit and wait for somebody somewhere to give a **** to sort this mess out. Totally embarrassing!

  • charlottemyford Ⓒⓗⓐⓡⓛⓘⓔ Ⓜⓐⓨ (@charlottemyford) reported

    @Plusnet I’ve just tried to look and nothing came up… said sorry there was a problem..

  • NeishaWong Neisha D Wong (@NeishaWong) reported

    @Plusnet How do I cancel a engineer appointment? Just received a new hub so my wifi is working fine now so I won’t need the engineer pre-booked on Saturday in case the new hub didn’t work out .

  • AndyPetty101 Andy Petty (@AndyPetty101) reported

    @Plusnet why does your service status say there are no problems with broadband services, yet your text diagnostic bot told me there was an external problem. I've wasted an hour trying to solve the problem myself.

  • TracyPoole0512 Tracy (@TracyPoole0512) reported

    @Plusnet any chance of ever answering your DMs or do i just cancel my direct debit . I bet you would soon be in touch . Awful customer service