Plusnet Outage Report in Marlow, Buckinghamshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Marlow, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Marlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 18: Problems at Plusnet
Plusnet is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (7%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Marlow, Buckinghamshire, England
The most recent Plusnet outage reports came from the following cities: Reading and Beaconsfield.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Wi-fi | |
| Reading |
||
| Reading |
||
| Reading |
Internet | |
| Beaconsfield |
Phone | |
| Reading |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Marlow, England
Latest outage, problems and issue reports in Marlow and nearby locations:
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Goose & Berry
(@gooseandberry) reported
from
Marlow Bottom, England
@Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.
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nzbright
(@nzbright) reported
from
Marlow Bottom, England
My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.
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Richard Bartley
(@RBRbBartley) reported
from
Little Kingshill, England
Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.
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Adrian Timon
(@adrian_timon) reported
from
Holmer Green, England
@plusnethelp The service I have received from Plusnet has been diabolical. I have been without Broadband almost 5 months and a resolution is no where in sight. Lack of communication between suppliers and internal departments. Chaos!!!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Hammy
(@Hambert06) reported
@DDIGITALMEDIA @Plusnet I done that a few times. Still no luck. Seems to be a Dns issue
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Steve 🐟🎩🇬🇷🇪🇺 💙 #European
(@poorscousertom) reported
@Plusnet promised to call me back to update me further and here I am chasing them and being subjected to their crap music blasting in my ear whilst I wait in queue.
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infamousbarfly
(@infamousbarfly) reported
@Plusnet Hi, the blue light on my router has stopped working. It's not affecting the service but it's now not easy to see if there is a problem b/c the router looks dead! How can I get a replacement please?
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Shree B
(@shreeB007) reported
Shocking service by VirginMedia. Opened up a business account on 30th Sept, and still no landline. Each time I ring, they say they will fix within 48hours. It has been over a month. Wish I stayed with Plusnet.
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Margaret P Houston
(@HoustonMargaret) reported
Hi, @pIusnethelp @Plusnet , I have been trying to get a reply to a query about unstable internet service for over an hour. Are you seriously short-staffed today in terms of customer service reps?
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David Neil Robinson
(@DDIGITALMEDIA) reported
from
Ealing, England
@Hambert06 @Plusnet Mines just gone down, no handshake with their systems, web page not working on phone signal either.
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Steve 🐟🎩🇬🇷🇪🇺 💙 #European
(@poorscousertom) reported
I have now complained to @Ofcom regarding @Plusnet and slamming. We are dealing with two vulnerable customers who you have failed to support. This is a total car crash. I am now on hold yet again.
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Tunc Doru
(@ProfessorDoru) reported
Can anyone else@get through to @Plusnet ?? I’m trying to sign up and received a message to call about delays with my order. Not been able to get through for two days now. Should I just cancel?
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Michael
(@rootbeerquin) reported
The hold music for @Plusnet’s customer support is truly torturous
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Screwfix
(@Screwfix) reported
@cabey001 We currently have a ongoing issue with plusnet users, this is on plusnets side and we are awaiting for them to fix the issue. My advice would be to use mobile data to access our website at this time. Thanks, Adam