Plusnet

Plusnet Outage Report in Marlow, Buckinghamshire, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Marlow, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Marlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Marlow, Buckinghamshire, England 03/26/2026 07:20

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Marlow, Buckinghamshire, England

The most recent Plusnet outage reports came from the following cities: Watlington, Reading, Staines, Henley on Thames, Egham and Windsor.

Loading map, please wait...
City Problem Type Report Time
United KingdomWatlington Phone
United KingdomReading Internet
United KingdomStaines Total Blackout
United KingdomHenley on Thames TV
United KingdomEgham Wi-fi
United KingdomWindsor E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Marlow, England

Latest outage, problems and issue reports in Marlow and nearby locations:

  • tfoale QuantumChoices #FBPE 🔶️ (@tfoale) reported from Wooburn, England

    @jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • marriott7170 Stephen Marriott 💙 (@marriott7170) reported from Wokingham, England

    Plusnet declined £50 cash back with no explanation @Plusnet @Top_CashBack I signed up as great price and #cashback #help

  • wildlime Brendan (@wildlime) reported from Maidenhead, England

    @kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • adrian_timon Adrian Timon (@adrian_timon) reported from Holmer Green, England

    @plusnethelp The service I have received from Plusnet has been diabolical. I have been without Broadband almost 5 months and a resolution is no where in sight. Lack of communication between suppliers and internal departments. Chaos!!!

  • w2aps Richard Wilson (@w2aps) reported from High Wycombe, England

    @hughwebster2 I need to get that vpn sorted. Especially as Plusnet have stopped their TV service now.

  • nzbright nzbright (@nzbright) reported from Marlow Bottom, England

    My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.

  • laurapascaud Lady Laura (@laurapascaud) reported from Beaconsfield, England

    Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    Is @Plusnet down?

  • RBRbBartley Richard Bartley (@RBRbBartley) reported from Little Kingshill, England

    Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.

  • gooseandberry Goose & Berry (@gooseandberry) reported from Marlow Bottom, England

    @Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

  • iannevin1 Ian Nevin (@iannevin1) reported from Marlow Bottom, England

    @Plusnet hi my internet keeps on going off after 6 mins..? And has been doing so for 1 hr 30 mins - is there a problem with Plusnet network..?

  • w2aps Richard Wilson (@w2aps) reported from Marlow Bottom, England

    Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • KingSnoddy76 Billy King (@KingSnoddy76) reported

    @Jenniferlangan1 @Grant_180 @Plusnet Is it decent? Speed wise and customer service? I'm sick to death of Virgin :(

  • Nugget_Courtney Courtney (@Nugget_Courtney) reported

    @Plusnet are you having issues in the Folkestone area? Haven't had Internet for a few hours now!

  • Schnee_Plushfox Schnee_Plushfox (@Schnee_Plushfox) reported

    @BearNoiz @Plusnet Apparently, there is newer fibre available here from BT. Will look. The existing underground #virginmedia installation here remains untouched from when Bell cable media installed it 22 or 23 years ago. No wonder virgin have issues. #VirginMediaoutage #virginmediadown

  • Plusnet Plusnet (@Plusnet) reported

    @ChristineK1968 Hi Christine, I'm sorry you've had problems reaching us by phone, which number did you call please? 500 from your mobile is the easiest one to reach us by. Feel free to send us a DM with your mobile number and I can advise how to cancel without calling. - Adam - Plusnet Sheffield

  • RMadden85 Richard Madden (@RMadden85) reported

    @BeaumontDMD During my 18 months with them I didn't actually require customer services so can't comment lol. I left them for Plusnet in 2020 as they were a lot cheaper for broadband and landline calls, think it was £25.99 but I got a £75 Pre-paid debit card.

  • peach_swamp LouisianaSwampPeach 🌸 (@peach_swamp) reported

    @Plusnet my broadband has been switching off for up to ten minutes - usually only 2 or 3 - a couple times a day for nearly a week. Always outside of support hours. How am I supposed to get help?

  • surajshah Suraj ☀️ (@surajshah) reported

    @WeAreOpenreach @Plusnet The internet where we live in Harrow Weald is really bad. There are more than 18 residents here (I can send the address in a DM), using different providers, who experience a bad internet connection. (1/3)

  • SteveFforde Steve Fforde 🖤🤍💜 (@SteveFforde) reported

    @virginmedia This morning's was the tipping point for me, I've switched to @Plusnet, please could you get your call centre back up so I can cancel my contract!

  • _Brian_Hunter Brian Hunter (@_Brian_Hunter) reported

    But PlusNet is part of BT? "Yes but we still won't supply a dongle" Can I cancel my contract (and sign up with BT)? "No, if you do we will charge you £300" What compensation will I get? "£9/day off future bill for time it will be down" If I get a dongle to keep working...

  • Kiefer1667 Marc Lancaster (@Kiefer1667) reported

    @Plusnet No, can never get through to anyone.....