Plusnet

Plusnet Outage Report in Marlow, Buckinghamshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Marlow, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Marlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Marlow, Buckinghamshire, England 01/13/2026 10:25

January 13: Problems at Plusnet

Plusnet is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Marlow, Buckinghamshire, England

The most recent Plusnet outage reports came from the following cities: Reading, Slough, High Wycombe and Maidenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomSlough Wi-fi
United KingdomReading Internet
United KingdomReading Total Blackout
United KingdomHigh Wycombe Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Marlow, England

Latest outage, problems and issue reports in Marlow and nearby locations:

  • adrian_timon Adrian Timon (@adrian_timon) reported from Holmer Green, England

    @plusnethelp The service I have received from Plusnet has been diabolical. I have been without Broadband almost 5 months and a resolution is no where in sight. Lack of communication between suppliers and internal departments. Chaos!!!

  • RBRbBartley Richard Bartley (@RBRbBartley) reported from Little Kingshill, England

    Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.

  • gooseandberry Goose & Berry (@gooseandberry) reported from Marlow Bottom, England

    @Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.

  • laurapascaud Lady Laura (@laurapascaud) reported from Beaconsfield, England

    Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴

  • nzbright nzbright (@nzbright) reported from Marlow Bottom, England

    My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.

  • wildlime Brendan (@wildlime) reported from Maidenhead, England

    @kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • hilboswindow Hilaire (@hilboswindow) reported

    @Plusnet We have had no phone signal in the mornings this week on our mobiles- iphones. Can we have a reduction on our bill and better service please?

  • JoBeeArt75 Joanne (JoBeeArt)❤🎨 (@JoBeeArt75) reported

    @Plusnet Sure. Will do that now. It seems to be switching between saying 'emergency calls only' and 'plus net' so not sure what's happening but I've not had confirmation that the port has gone through either.

  • topcat_2006 Tramline TEC (@topcat_2006) reported

    @Plusnet your customer service is atrocious. You give me false information, you hang up on me, you keep sticking me on hold and on top of that you want to charge me huge cancellation fees when your service will not do what we want it to! Absolutely appalling.

  • Plusnet Plusnet (@Plusnet) reported

    If you have a problem, if no-one else can help, and if you can find them, maybe you can message... *drum roll* the Plusnet Social Team. Logged in and coffee in hand, we can do ANYTHING today, so let us know if you need help. (Disclaimer: we may not be able to fix your car 🛠 )

  • HugoTuckett Hugo Tuckett (@HugoTuckett) reported

    @Plusnet Internet down in Balham, London (SW12 9BP) - do you know when it will be fixed?

  • HMJC42 MJC (@HMJC42) reported

    @Plusnet why is my home WiFi now asking me for a username and password? It's never done that before and I don't know what mine is?

  • susierabin susie rabin (@susierabin) reported

    @Plusnet Hi @Plusnet - please stop trying to deny responsibility. Your own customer services staff confirmed that you have illegally #slammed the account & terminated their service - which John Lewis broadband confirm. A complaint is on its way to you.

  • pcnotchtree Patrick C Notchtree (@pcnotchtree) reported

    @Plusnet The application concerned isn't in the drop list and I tried to add it but there I got stuck. Maybe the issue is nothing to do with the port.

  • brexitforexit Thetruthmonkey (@brexitforexit) reported

    @VAS6323 Never had a problem with plusnet or Sky

  • dijay1 David Jackson (@dijay1) reported

    Plusnet award winning broadband provider. I have fibre optic broadband. Speed is so slow I can’t turn my heating on I can’t watch my tv. We need to discuss compensation.