Plusnet

Plusnet Outage Report in Marlow, Buckinghamshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Marlow, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Marlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Marlow, Buckinghamshire, England 12/23/2025 23:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Marlow, Buckinghamshire, England

The most recent Plusnet outage reports came from the following cities: Reading and Maidenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomMaidenhead Internet
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomReading Internet
United KingdomReading Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Marlow, England

Latest outage, problems and issue reports in Marlow and nearby locations:

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

  • laurapascaud Lady Laura (@laurapascaud) reported from Beaconsfield, England

    Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    Is @Plusnet down?

  • w2aps Richard Wilson (@w2aps) reported from Marlow Bottom, England

    Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • marriott7170 Stephen Marriott 💙 (@marriott7170) reported from Wokingham, England

    Plusnet declined £50 cash back with no explanation @Plusnet @Top_CashBack I signed up as great price and #cashback #help

  • wildlime Brendan (@wildlime) reported from Maidenhead, England

    @kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data

  • tfoale QuantumChoices #FBPE 🔶️ (@tfoale) reported from Wooburn, England

    @jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.

  • RBRbBartley Richard Bartley (@RBRbBartley) reported from Little Kingshill, England

    Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.

  • w2aps Richard Wilson (@w2aps) reported from High Wycombe, England

    @hughwebster2 I need to get that vpn sorted. Especially as Plusnet have stopped their TV service now.

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • gooseandberry Goose & Berry (@gooseandberry) reported from Marlow Bottom, England

    @Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • adrian_timon Adrian Timon (@adrian_timon) reported from Holmer Green, England

    @plusnethelp The service I have received from Plusnet has been diabolical. I have been without Broadband almost 5 months and a resolution is no where in sight. Lack of communication between suppliers and internal departments. Chaos!!!

  • iannevin1 Ian Nevin (@iannevin1) reported from Marlow Bottom, England

    @Plusnet hi my internet keeps on going off after 6 mins..? And has been doing so for 1 hr 30 mins - is there a problem with Plusnet network..?

  • nzbright nzbright (@nzbright) reported from Marlow Bottom, England

    My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @paulvgreenall Thanks for getting in touch, sorry to hear you want to leave Plusnet Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. - Noor

  • ggrayson19 ggrayson (@ggrayson19) reported

    @Plusnet @plusnethelp Thanks to Matthew S for sorting out our faulty broadband. Was worried given the other comments here but I've *always* had good customer service from Plusnet tech support.

  • TheNuttyMummy Claire (@TheNuttyMummy) reported

    @Plusnet broadband not working right for 3 days now! Reported the problem online and heard nothing back yet! Worst internet ever!!

  • JLT1950 Jenny Taylor (@JLT1950) reported from Hebden Bridge, England

    @plusnethelp #plusnet How can a company delete a whole email account with no written confirmation from the customer?Told I received an email on 18th to tell me, I didn’t get it. Won’t be recommending #plusnet

  • paulmcl59537085 paul mclaughlin (@paulmcl59537085) reported

    @Plusnet its ok you giving all data what about sorting out my service since go live date absolute rubbish and your tech support very slow and dont have a clue how to sort it just 14 days to go and i walk free out of the contract and i will be gald to see the back of this provider .

  • EJFisher2 E J Fisher (@EJFisher2) reported

    Has anyone else has a problem with @Plusnet or @plusnethelp? My mother, who is in her 80’s, has been waiting for over two weeks(!) for them to get back to her about her house phone that isn’t working. She chose them for good customer service. Disgusted.

  • pabreen8924 pabreen8924 (@pabreen8924) reported

    @Plusnet Has anyone actually managed to talk to a person on the help line?

  • peterdermaurer peter wright (@peterdermaurer) reported

    @Plusnet don’t forget about customer service nice people if you actually get to talk to them

  • LazBlazter Larry Mount (@LazBlazter) reported

    @plusnethelp @Plusnet I'm trying to help my 92 year old, deaf, father in law report a broadband and phone issue to you. What a shockingly bad site you offer. A fault system that loops you back to the starting point, no online chat connection.

  • kevf12345 Blahhh (@kevf12345) reported from Dudley, England

    @Plusnet Unless you have been a customer for a longtime then you get ignored