Plusnet Outage Report in Lymington, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Lymington, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lymington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Plusnet
Plusnet is having issues since 09:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (69%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Lymington, England
Latest outage, problems and issue reports in Lymington and nearby locations:
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Dudley Freshwater
(@Le_Painter) reported
from
Christchurch, England
@plusnethelp Re: Question 207507773. Account: Bdrenaline You asked for confirmation if this matter was now closed. NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!
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mrparker666
(@mrparker666) reported
from
New Milton, England
@Plusnet @daiwill Mine is down /again/
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Adrian Chapmanlaw
(@adechapmanlaw) reported
from
Bournemouth, England
Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!
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Stefan Hargrave
(@sjh_987) reported
from
West End, England
@kejamieson_ @Plusnet You as well! I haven’t even bothered calling (laziness) but keeps cutting out. Was ok in first lockdown but since the second one been awful
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Simon Parker
(@mrparker666) reported
from
New Milton, England
@ejames500 @Plusnet Basically seems like a choice between Vodafone and Plusnet TalkTalk have many bad things said about them.
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Dave Adcock
(@DaveDaveadcock) reported
from
Southampton, England
Had a call from 01847912990 with a recorded message saying it was my internet provider and that I’m going to lose service through illegal activity, but if i press 1 I can talk to them. It’s a SCAM of course but @Plusnet @plusnethelp you’re my provider. So thought I’d let you know
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Peter Jeffries #Standup4Brexit
(@BILDERBERG_GP) reported
from
Newport, England
@nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.
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Jack Deyes
(@Jack_Deyes) reported
from
Southampton, England
@Plusnet how can I leave your network?
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mrparker666
(@mrparker666) reported
from
New Milton, England
@Plusnet Is back again now, was down about for hours though. Cheers
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John Holloway
(@ProfJWHolloway) reported
from
Hythe, England
@plusnethelp @Plusnet why if you have a major service outage does your website still say no problems with your network? Would save hanging on wait to your customer service team if you just are up front....
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!
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ned dwyer
(@pressfivefor) reported
@Plusnet hi, please tell me how to get a replacement Plusnet SIM. I lost mine. I am an existing Plusnet customer. Thanks
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Sebastian Kripfganz
(@Kripfganz) reported
@Plusnet Why is it that I am only getting an EDGE internet connection while roaming in Germany, irrespective of the network I choose? With "roam like at home", I would expect a 4G connection. Is there any way to remove the cap on the roaming speed?
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Kev Hunter
(@MrKevHunter) reported
@g50percent @tjrobinson plusnet do allow static ip which is good, never got brilliant speeds from them
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Plusnet
(@Plusnet) reported
@Jenny1175xxx I've made some changes to the line's stability which should reduce the likelihood of drops which in turn will allow your speeds to increase. Please monitor this and let us know if you need more help. -Tony Plusnet Sheffield
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Plusnet
(@Plusnet) reported
@Roj78 Hi Roger, I'm sorry to hear you're still having problems with your wireless connection. Have you been having trouble with devices while they're connected to the 5GHz band? -Tony Plusnet Sheffield
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David Millington
(@Pro_Snapper) reported
@Plusnet please can you let me know when I will be able to get full fibre/ultra fast broadband please. I’ve been a customer for 15 years and don’t really want to leave you if it’s just around the corner!!
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philip meads
(@philipmeads) reported
@Plusnet Tried reporting a fault earlier and the automated response said you are too busy to take any more calls? My mother's landline is currently down and she's unable to make or receive calls (she's just out of hospital as well)... How else are you supposed to log a fault?
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Kingston
(@Kingston3468) reported
Day 14, it’s now becoming a joke PLUSNET are hopeless. No internet, no phone line , no customer service . Utter rubbish #plusnet
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Teddy
(@ChokeLever) reported
As much as I appreciate the efficiency of the change over from @bt_uk to @Plusnet, what I didn’t appreciate, along with the rest of the street, is the line being cut at 02:33 and setting my house alarm off! What a stupid time to do it! 😡