Plusnet outages and service status in Leatherhead, England

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Leatherhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Leatherhead, England

The most recent Plusnet outage reports came from the following cities: Croydon, Cobham, Hounslow, Staines, and Dorking.

City	Problem Type	Report Time
Croydon	Internet	18 hours ago
Croydon	Total Blackout	4 days ago
Cobham	Internet	5 days ago
Hounslow	E-mail	21 days ago
Staines	E-mail	21 days ago
Hounslow	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

• 
  Daniel Smith (@Scampboi) reported 27 seconds ago from Croydon, England

  @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

• 
  elyob (@elyob) reported 1 minute ago from Kingston upon Thames, England

  @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

• 
  Rupert Cheek (@rupertcheek) reported 2 minutes ago from Kingston upon Thames, England

  Suffering a @Plusnet outage in KT3 @plusnethelp

• 
  Daniel Smith (@Scampboi) reported 4 minutes ago from Croydon, England

  @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 6 minutes ago from Ashtead, England

  @Plusnet @BT We will be seeking compensation. Only 1 of your customer service team showed any care - everyone else put us in the too difficult category. This is a problem of your making. At a time when the Govt has told us to work from home, you cut off our broadband and ability to do that.

• 
  Ilse (@IlseHoward) reported 6 minutes ago from Richmond, England

  @inacentre @Plusnet Definitely change provider. Even if it ends up the same you’ll at least get a discounted time as a new customer 👍🏻

• 
  Greyman (Gary A) (@GaryAblett3) reported 12 minutes ago from West Molesey, England

  Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

• 
  Richard Carroll (@rackitman) reported 14 minutes ago from Wandsworth, England

  @Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH

• 
  trina_latham (@trina_latham) reported 23 minutes ago from Richmond, England

  @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

• 
  Indar Picton-Howell (@NadirIndar) reported 24 minutes ago from Lambeth, England

  Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

• 
  🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported 32 minutes ago from Kingston upon Thames, England

  Plusnet went down exactly at midnight... :/

• 
  Gaurav Patel (@gauravity) reported 32 minutes ago from Richmond, England

  @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

• 
  Kevin Dewes (@kevindewes) reported 33 minutes ago from Wandsworth, England

  @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

• 
  Harrison2020 (@Harrison20202) reported 35 minutes ago from Wandsworth, England

  However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

• 
  Harrison2020 (@Harrison20202) reported 37 minutes ago from Wandsworth, England

  @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 45 minutes ago from Ashtead, England

  Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail

• 
  Sarah Morton (@SarahMorton6) reported 53 minutes ago from Wandsworth, England

  @Plusnet once again absolute incompetence - February issues still not resolved and now a new one! #disappointed #poorcustomerservice

• 
  Rupert Cheek (@rupertcheek) reported 54 minutes ago from Kingston upon Thames, England

  Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

• 
  Rupert Cheek (@rupertcheek) reported 55 minutes ago from Kingston upon Thames, England

  Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 56 minutes ago from Ashtead, England

  @Plusnet I appreciated your call and that you are taking ownership of this on our behalf. Thank you. Getting us back to ADSL is something, but nowhere near the level of service as per our contract with you.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michael Corbett (@kobb) reported 5 minutes ago

  @Plusnet I'm very happy with my PlusNet broadband and I've been with you many years but this aspect of your customer support is crap. My options seem to be: a) phone and wait 20mins+ or b) phone and wait 20 mins + Hmmnn... 🤔

• 
  Helene Lens (@HeleneFrenchie.bsky.social) (@HeleneFrenchie) reported 6 minutes ago

  Forced to change from @Plusnet to @EE last week. Phone did not work for 4 days. Now emails not working, can't send emails out. Do you seriously expect us to be paying for your non-existent service??

• 
  DerylLynn on stranger’s island (@DerylLynn) reported 9 minutes ago

  @JackieMarsden6 I’m delighted with my Starlink after years of below standard service from Plusnet so I’m happy . Who knows these days Jackie but I will say of all the billionaires I’d be more likely to trust him than Soros say 🤷

• 
  Carl French (@18sufc89) reported 10 minutes ago

  @Plusnet why can I go online and get a cheaper offer and also fast product from you’re company after being a customer for 4 years plus

• 
  jldunn2000 (@jldunn2000) reported 11 minutes ago

  @Plusnet Are you aware of fake plusnet customer support accounts e.g.@ResponseTeam9? I was contacted via this account after posting on your legitimate account, which turned out to be a scam account

• 
  Craig Jump (@Craig_Jump) reported 12 minutes ago

  How is reporting a line fault for an elderly, vulnerable neighbour a GDPR issue ?, Plusnet refused to take the number and log a fault due to GDPR, I was not asking for any personal info.. just wanted them to log a fault #bonkers #nocommonsense @Plusnet

• 
  Timulo (@Timulo) reported 15 minutes ago

  @Plusnet Spoke to 2 this morning. Sorry you're 5 days late, our system says no We sent email, fact you didn't receive not our problem. Why would I not claim if I knew how? I'd understand if I was months over but 5 days! Customer service....hmmmmm

• 
  Aled Roberts (@aledrob) reported 16 minutes ago

  @Plusnet lost all my emails post your migration to greenby service. How do I get this resolved

• 
  Stephen Mullan (@Stephen_73) reported 28 minutes ago

  @Plusnet are there problems with webmail? Getting IMAP errors since 2pm

• 
  Steven (@Steven_84_) reported 28 minutes ago

  @grok @GrimbleCrumble9 My plusnet broadband is down