Plusnet outages and service status in Leatherhead, England

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Leatherhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Leatherhead, England

The most recent Plusnet outage reports came from the following cities: Croydon, Wandsworth, Cobham, Hounslow, and Staines.

City	Problem Type	Report Time
Croydon	Internet	2 days ago
Croydon	Internet	4 days ago
Croydon	Internet	4 days ago
Croydon	Wi-fi	10 days ago
Wandsworth	Internet	20 days ago
Croydon	Internet	29 days ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 7 minutes ago from Ashtead, England

  @Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT

• 
  Richard Carroll (@rackitman) reported 22 minutes ago from Wandsworth, England

  @Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 25 minutes ago from Ashtead, England

  @Plusnet @BT We will be seeking compensation. Only 1 of your customer service team showed any care - everyone else put us in the too difficult category. This is a problem of your making. At a time when the Govt has told us to work from home, you cut off our broadband and ability to do that.

• 
  Rupert Cheek (@rupertcheek) reported 30 minutes ago from Kingston upon Thames, England

  Suffering a @Plusnet outage in KT3 @plusnethelp

• 
  Indar Picton-Howell (@NadirIndar) reported 31 minutes ago from Lambeth, England

  Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

• 
  Harrison2020 (@Harrison20202) reported 33 minutes ago from Wandsworth, England

  @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

• 
  Harrison2020 (@Harrison20202) reported 34 minutes ago from Wandsworth, England

  However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

• 
  Kevin (@londonkro) reported 36 minutes ago from Croydon, England

  Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.

• 
  Rupert Cheek (@rupertcheek) reported 37 minutes ago from Kingston upon Thames, England

  Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet

• 
  Ilse (@IlseHoward) reported 38 minutes ago from Richmond, England

  @inacentre @Plusnet Definitely change provider. Even if it ends up the same you’ll at least get a discounted time as a new customer 👍🏻

• 
  trina_latham (@trina_latham) reported 38 minutes ago from Richmond, England

  @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 39 minutes ago from Ashtead, England

  @Plusnet I appreciated your call and that you are taking ownership of this on our behalf. Thank you. Getting us back to ADSL is something, but nowhere near the level of service as per our contract with you.

• 
  Kevin Dewes (@kevindewes) reported 42 minutes ago from Wandsworth, England

  @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

• 
  Daniel Smith (@Scampboi) reported 50 minutes ago from Croydon, England

  @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

• 
  Harrison2020 (@Harrison20202) reported 52 minutes ago from Wandsworth, England

  I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

• 
  elyob (@elyob) reported 52 minutes ago from Kingston upon Thames, England

  @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

• 
  🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported 57 minutes ago from Kingston upon Thames, England

  Plusnet went down exactly at midnight... :/

• 
  Greyman (Gary A) (@GaryAblett3) reported 57 minutes ago from West Molesey, England

  Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 57 minutes ago from Ashtead, England

  Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail

• 
  Kevin Dewes (@kevindewes) reported 60 minutes ago from Wandsworth, England

  @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝔅͛𝔯͛𝔦͛𝔞͛𝔫͛ ͛𝔚͛𝔥͛𝔢͛𝔩͛𝔱͛𝔬͛𝔫͛ (@brianwhelton) reported 59 seconds ago

  @R4CK4TT4CK @bt_uk You do know Plusnet are BT? I was with them until they moved all their business customers over to BT. The Plusnet customers service team (not that I had much cause to contact them) were awesome.

• 
  rosie posie (@rosieon25371922) reported 1 minute ago

  @Plusnet I want my £150 reward. Cough up and stop welching and breaking contract. It is bad faith and appalling behaviour. Sort this out as your team on the phone do not sort this out. They lie and gaslight.

• 
  Caroline (@CraftyGirl1460) reported 2 minutes ago

  @Plusnet Been a customer for years. Moved to Full Fibre this morning. Now problems!! Not Internet cable sent. Need Internet and mobile for health reasons. I'm deaf and Kelly (Open Reach) send guy who mumbles with heavy foreign accent! I want my Internet back please 😥

• 
  Hazzy (@HazzyG123) reported 4 minutes ago

  @Plusnet My service is activated, it was sorted Tuesday this week.

• 
  Andrew Lloyd-Phillips (@lloyd_phil18432) reported 6 minutes ago

  @Plusnet thanks again for cutting our broadband of before the payment date, good customer service NOT 👍

• 
  Mismoosh LTD WM IT Solutions Group #Rutland (@wmgroep) reported 7 minutes ago

  @Plusnet @plusnethelp we have now already more time Internet problems in #rutland #le15 #today @BTGroup

• 
  Cyberax (@CyberaxUK) reported 11 minutes ago

  Hey @plusnet - sent a DM yesterday could someone help with it please?

• 
  Mark Crowther (@MarkTWIC) reported 11 minutes ago

  @Owramgirl @bt_uk I'm considering Vodaphone if price is the main concern, Plusnet is also on that list. Zen if I decide to pay more for a company that seems more customer focused. All are cheaper than the best offer from BT.

• 
  Steve 'beyond the bounds of respectability' (@Stever_wales) reported 13 minutes ago

  @Plusnet i am unable to reach you on your number 03301239123 from abroad. all other UK numbers I have called tonight have been fine, so I know its not network issue my side. every one of your social media channels I try to engage with, tells me to call the number. you need to improve your AI BOT responses, or at least get the customers complaint read.

• 
  Martyn (@martthegooner) reported 15 minutes ago

  @Plusnet I need your urgent help Please supply an email address which is not a no reply