Plusnet outages and service status in Holywell, Wales
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Holywell, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Holywell, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Holywell, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Holywell, Wales
The most recent Plusnet outage reports came from the following cities: Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
Internet | 7 days ago |
|
Liverpool
|
Internet | 1 month ago |
|
Liverpool
|
Wi-fi | 3 months ago |
|
Liverpool
|
Internet | 3 months ago |
|
Liverpool
|
Internet | 4 months ago |
|
Prestatyn
|
Wi-fi | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Holywell, Wales
Latest outage, problems and issue reports in Holywell and nearby locations:
-
Robin Parker (@robin_parker) reported from Argoed, WalesHey @Plusnet, instead of just issuing template "sorry to hear bla bla" replies to a handful of your many customers who are without service this morning, how about acknowledging more widely that there's a major outage??
-
Lisa W (weird mum of 2) πͺπ (@LisaWeeks9381) reported from Birkenhead, England@jolliehaybowes @Plusnet Cancel the direct debit. "I'm sorry plusnet, my account seems to be working fine."
-
Aled Roberts (@aledrob) reported from Saltney, Wales@Plusnet Oh no they havent. i just rang again and the ticket had been rejected by the support team!!! #poorservice #ineedmyemails
-
reg morris (@gold123win) reported from Neston, EnglandJust why does my #VPN security has a problem verifying @Plusnet security onthe internet Just whois playing games with my life long gap of inactivity of hours being switched off My mobile phone was attacked on April 1st only on Friday switched back on BTGroup admit your part #Marr
-
Barrie Fairhurst (@Baz_Fairhurst) reported from Neston, England@Plusnet Suffering poor broadband today. CH64 9RQ postcode. Please help, trying to work!
-
Aled Roberts (@aledrob) reported from Saltney, Wales@Daily_Express @Plusnet Why do I have to get my updates on service outage from the Daily Express?
-
Libby McClelland (@LibbyMc1988) reported from Prestatyn, Wales@Plusnet Are you having issues today? My router is constantly turning orange and dropping wi-fi
-
Aled Roberts (@aledrob) reported from Saltney, Wales@Plusnet The resolution has never been concluded. Waited for callback but none received. Resolution to just close tickets, without customer agreement is poor customer service
-
Shaun Mc (@Shaunmc40) reported from Liverpool, England8 yrs with @sky no problems one month with @Plusnet billing issues. If you are thinking of switching to them give it a miss.
-
Craig Lewis (@craiglewis1988) reported from Wallasey, England@Plusnet please fix your connections as I keep getting lagged out on my games
-
David Edwards (@davedpg) reported from Caerwys, Wales@davedpg: Absolutely crap service from @plusnet today. Not getting full speeds and constant drop outs
-
steven white (@thatboygwyn) reported from Ruthin, Wales@Plusnet my dad got a sim from you guys a month or so ago but the reception is nonexistent, no 4g or WiFi calling and heβs barely able to use his phone. How do we cancel the contract?
-
Aled Roberts (@aledrob) reported from Saltney, Wales@Stano_6 @Plusnet Should have just carried on rebooting the router, didnt expect them to make the issue worse.
-
Aled Roberts (@aledrob) reported from Saltney, Wales@Plusnet message this morning advised to check back in a couple of hours. Now says resolution by tomorrow morning on email issue. Please expand on what the issue is and when actually service will be restored, call centre message suggests you dont know really.
-
Ed Manning (@Ed_Manning) reported from Birkenhead, EnglandAs for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END
-
Aled Roberts (@aledrob) reported from Saltney, Wales@Plusnet again email issues at plusnet. Still waiting for a response to a complaint I raised weeks ago and today emails have been down for 12+ hours. Who are the minority doing all the good reviews
-
MickHoll (@aitch5012) reported from Liverpool, England@GFThompson7 @Plusnet The customer service is scandalous mate
-
reg morris (@gold123win) reported from Neston, England@handyman_neil @omraj_jeetun @Jimmy_the_Newb @CathyPe78176224 @The_Foreclosure @VadodaraAirport @BBCWorld @BBCNewsnight @Rhorud09 @Ofcom @CommonsCMS I wish it was that easy Do you know #BTGroup control 90% of the UK network Who in their right mind gave them this control What do they own BTGroup OpenReach PlusNet & EE+If Engineers & Top Personnel are #Masons can anybody see the link Anybody can be targeted to fail @CommonsCMS
-
MickHoll (@aitch5012) reported from Liverpool, England@Plusnet hi my broadband was due to be transferred to my new address and go live today but Iβm having a lot of issues. First I had a text saying it was to be delayed and now Iβve had a text saying to send back the router bcoz Iβm no longer with plus net?? Could somebody plz help
-
TheMiniTour π (@theminitour) reported from Mold, WalesI logged a call about our internet dropping out with @Plusnet at 9am. By lunchtime the @WeAreOpenreach guy had found the fault, stripped and replaced the wires and sockets and solved the issue. Great service from both companies ππ»ππ»ππ»
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Edward Grefenstette (@egrefen) reportedPretty disappointed with @Plusnet and @WeAreOpenreach. Engineering visit booked via PlusNet. OpenReach engineer shows up without ringing bell, slaps fibre entry point on some random side of the house, leaves without checking in. PlusNet complaint emails just bounce back. Great.
-
(((Mark Hoffmeister))) πΌ (@drasnah) reported@Plusnet I'm a new broadband customer effective yesterday having left EE. Your service supposedly faster 900 seems slow and glitchy. Is this the new norm do I need an engineer to call rd to check set up? I've messaged your tech bot guys and awaiting there response. Unimpressed.
-
Jaime Dodd (@JDSuker) reportedTry @Plusnet treat their existing customers so much better!
-
Critic No1 (@CriticNo1) reported@Plusnet Done this several times over the last few weeks and the problem still persists. Robots and no humans. Disgraceful service. Already put in place moving to another service.
-
Flower Pot (@FlowerP79667758) reported@WeAreOpenreach day 8 of no internet. The pavement was dug up and our internet connection stopped. Calls to Plusnet who arranged Openreach to come out yesterday to find the fault. Openreach came yesterday and identified there was a break in the wire that was caused when the pavement was dug up. I was informed that Openreach would be out today to dig a smaller hole and fix the break. My husband spoke to Plusnet who said Openreach would update Plusnet on the 13th May. There is clearly a breakdown in communication between Plusnet and Openreach. My expectation is that Openreach will be out today, as promised, and restore our connection to the internet. We are unable to use our laptops or IPads. Even our door bell is out of action. We do everything online and this is just not acceptable. Particularly as the engineer yesterday informed me yesterday that he could not understand why we had been kept waiting for so long as they did not like leaving people off line for very long. This is not acceptable. To add insult to injury Openreach did not inform us the pavement was being dug up and therefore we did not move our car. Our drive was blocked from 9 am to 4 pm.
-
Stoic_Patriot (@Stoic_patriot25) reported@JoshCF_ Plusnet 27.00 300 up and down hand no price change in 5 years.
-
Victoria Unprincipled (@duchess2390) reported@Plusnet hello I just tried to use your bereavement service. It's truly awful, so I've given up and am just going to cancel the dd.
-
Joseph Barrett (@FrankGrimes36) reported@graceemsxx Always used Plusnet and they have been reliable. UK customer service call centre as well I believe.
-
Damoπ΄σ §σ ’σ ³σ £σ ΄σ Ώ (@nanotek7) reported@Plusnet Please is there someone looking into the outage at KY1, a lot of neighbours down since 2am today. Could not WFH today π₯²Thanks.
-
(((Tim from Radio Clash))) π π³οΈβπππ€ππ€ (@radioclashblog) reportedSadly we are still last mile copper here, no Community/Open Reach fibre yet but we do have Virgin Media (old cable)... Yes I know...but I suspect support will be as **** like nearly all of them now....if Plusnet wasn't dropping phones and Zen wasn't hyper expensive I'd use them.