Plusnet Outage Report in Holywell, County of Flintshire, Wales
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Holywell, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Holywell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (67%)
-
Wi-fi (14%)
-
Total Blackout (12%)
-
E-mail (4%)
-
Phone (2%)
-
TV (1%)
Live Outage Map Near Holywell, County of Flintshire, Wales
The most recent Plusnet outage reports came from the following cities: Liverpool, Rhyl and Queensferry.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Wi-fi | |
| Rhyl |
Wi-fi | |
| Liverpool |
Internet | |
| Queensferry |
||
| Liverpool |
Internet | |
| Liverpool |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Holywell, Wales
Latest outage, problems and issue reports in Holywell and nearby locations:
-
Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Plusnet again email issues at plusnet. Still waiting for a response to a complaint I raised weeks ago and today emails have been down for 12+ hours. Who are the minority doing all the good reviews
-
Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Plusnet message this morning advised to check back in a couple of hours. Now says resolution by tomorrow morning on email issue. Please expand on what the issue is and when actually service will be restored, call centre message suggests you dont know really.
-
reg morris
(@gold123win) reported
from
Neston, England
I want to know who has broke into my line I am being deprived of Broadband Business Speed Mb’s Broadband Speed Test 2 Tests first one Ping 17 ms Download 13.77 Mb/s Upload 15.79Mb/s 2nd ping 17ms Download 9.88Mb/s Upload 14.79 Mb/s @PlusNet help My Mobile phone half bright why ?
-
Barrie Fairhurst
(@Baz_Fairhurst) reported
from
Neston, England
@Plusnet Suffering poor broadband today. CH64 9RQ postcode. Please help, trying to work!
-
reg morris
(@gold123win) reported
from
Neston, England
We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom
-
TheMiniTour 💙
(@theminitour) reported
from
Mold, Wales
I logged a call about our internet dropping out with @Plusnet at 9am. By lunchtime the @WeAreOpenreach guy had found the fault, stripped and replaced the wires and sockets and solved the issue. Great service from both companies 👍🏻👍🏻👍🏻
-
Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Stano_6 @Plusnet Should have just carried on rebooting the router, didnt expect them to make the issue worse.
-
reg morris
(@gold123win) reported
from
Neston, England
Has anybody else out there had any problems with BTGroup Open Reach EE or Plusnet Just who or why was this takeover of UKTelecoms allowed I sit in silence daily can’t receive tweets I want the CEO of BTGroup to apologise for the treatment received here in #Neston @ElSenala #Marr
-
Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Plusnet @plusnethelp rang for update on my ticket to unarchive mailbox.turns out the tech support filed incorrect ticket and it was rejected so new ticket needed to be raised. almost 24h later and nothing has been done with my ticket #nothappy 🤬🤬🤬🤬🤬🤬
-
Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Plusnet Oh no they havent. i just rang again and the ticket had been rejected by the support team!!! #poorservice #ineedmyemails
-
Craig Lewis
(@craiglewis1988) reported
from
Wallasey, England
@Plusnet please fix your connections as I keep getting lagged out on my games
-
Kiron Reid
(@KironReid) reported
from
Liverpool, England
@Plusnet Hello Emily & Plusnet team, just to confirm that when I arrived back on Saturday eve & my phone connected to the network,it worked for calls for the first time. It is now working fine thanks. Problem & mystery solved. So issue was not having connected in UK b4 going abroad. Kiron
-
Sarah Dixon
(@SarahDixonHE) reported
from
Liverpool, England
Best internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄
-
Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Plusnet The resolution has never been concluded. Waited for callback but none received. Resolution to just close tickets, without customer agreement is poor customer service
-
David Edwards
(@davedpg) reported
from
Caerwys, Wales
@davedpg: Absolutely crap service from @plusnet today. Not getting full speeds and constant drop outs
-
Punchy McSlap ✍️ Drawn to Procrastination
(@punchymcslap) reported
from
Birkenhead, England
@Plusnet 24hrs without internet now, any sign of a fix?
-
Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Plusnet come on answer your phones and dont send people to a disconnect message because of high volumes. Need an update on the issue your support technician made worse and now have no service whatsoever. I need Internet to work #wfh
-
steven white
(@thatboygwyn) reported
from
Ruthin, Wales
@Plusnet my dad got a sim from you guys a month or so ago but the reception is nonexistent, no 4g or WiFi calling and he’s barely able to use his phone. How do we cancel the contract?
-
reg morris
(@gold123win) reported
from
Neston, England
Just why does my #VPN security has a problem verifying @Plusnet security onthe internet Just whois playing games with my life long gap of inactivity of hours being switched off My mobile phone was attacked on April 1st only on Friday switched back on BTGroup admit your part #Marr
-
Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Daily_Express @Plusnet Why do I have to get my updates on service outage from the Daily Express?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
George
(@tilburyg) reported
Internet down in East London @Plusnet. Any idea when it’ll be fixed?
-
Caron Stone
(@yorkshirehen5) reported
Not impressed @Plusnet -no internet for 1 wk. Help desk said it was my home wiring when I suggested router broken. BT engineer confirmed my wiring fine, router broken. Asked for urgent send on router. 3 days and nothing! Pls compensate me for lack of service.
-
R69NiX
(@_Roonix) reported
@Gadgetoid @Plusnet Oh wow those guys that pretend to be like a down to earth for the people simple company? What a bunch of phony pricks. Hate it when people try to look all humble and ****, not because they actually are, but because they think that image will make them money.
-
Ryan Walmsley
(@ryanteck) reported
@Gadgetoid @DecibelsDaniel @plusnethelp I have to say I moved my Grandad to talk talk, seemed a good service. I had to try and deal with plusnet for the neighbours once. Was horrid.
-
Joshua Murton
(@joshy_mcgee) reported
@TigerNichols @TalkTalk @TalkTalkGroup I’m in Wokingham with plusnet and also experiencing an outage today. Have contacted their tech support who have advised me there is a BT fault in the area. Likely resolved by 9PM !
-
George
(@tilburyg) reported
Brilliant customer support from @Plusnet this evening. We’re back!
-
Phil Howard
(@Gadgetoid) reported
@jemjabella @CatLamin @Plusnet My hearing difficulties notwithstanding, I fundamentally reject the concept of wasting my time calling a *retentions* service to cancel a contract which should be a 1-button-push. Also. I'm a millenial. I hate telephone calls with a seething passion.
-
Shareen Mugford
(@ShareenMugford) reported
from
Sprowston, England
@PetaMorrant @ThreeUK It took us about 9 months to get anything resolved with Three and unfortunately that’s only because we used the ombudsman. We also had PlusNet and they are just as bad, we use Sky now and it’s a lot better than Three
-
Jonathan Poston
(@JonathanPosto17) reported
@plusnethelp I messaged yesterday & didn't receive a response, please tell me how I can resolve this issue for my elderly father who is locked from his BT Sport app and so is paying for a service he can't receive. I followed the reset guidance on BT for Plusnet but nothing works.
-
Phil Howard
(@Gadgetoid) reported
@jemjabella @CatLamin @Plusnet So. Much. Yikes. Is people canceling accounts at random for a laugh such a common occurrence that they need to be this draconian? Apparently I can log in to the online service and commit to a 12 month contract without breathing a word to anybody... but not cancel!?