Plusnet Outage Report in Holywell, County of Flintshire, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
Problems in the last 24 hours in Holywell, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Holywell, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- Internet (68%)
- Wi-fi (14%)
- E-mail (8%)
- Total Blackout (7%)
- TV (1%)
- Phone (1%)
Live Outage Map Near Holywell, Wales
The most recent Plusnet outage reports came from the following cities: Liverpool, and Prestatyn.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
Internet | 25 days ago |
|
Prestatyn
|
Wi-fi | 30 days ago |
|
Liverpool
|
Internet | 1 month ago |
|
Liverpool
|
Internet | 2 months ago |
|
Liverpool
|
Internet | 2 months ago |
|
Birkenhead
|
Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Holywell, Wales
Latest outage, problems and issue reports in Holywell and nearby locations:
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MickHoll (@aitch5012) reported from Liverpool, England@Plusnet hi my broadband was due to be transferred to my new address and go live today but I’m having a lot of issues. First I had a text saying it was to be delayed and now I’ve had a text saying to send back the router bcoz I’m no longer with plus net?? Could somebody plz help
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reg morris (@gold123win) reported from Neston, EnglandWe need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom
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Punchy McSlap ✍️ Drawn to Procrastination (@punchymcslap) reported from Birkenhead, England@Plusnet 24hrs without internet now, any sign of a fix?
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TheMiniTour 💙 (@theminitour) reported from Mold, WalesI logged a call about our internet dropping out with @Plusnet at 9am. By lunchtime the @WeAreOpenreach guy had found the fault, stripped and replaced the wires and sockets and solved the issue. Great service from both companies 👍🏻👍🏻👍🏻
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reg morris (@gold123win) reported from Neston, EnglandI want to know who has broke into my line I am being deprived of Broadband Business Speed Mb’s Broadband Speed Test 2 Tests first one Ping 17 ms Download 13.77 Mb/s Upload 15.79Mb/s 2nd ping 17ms Download 9.88Mb/s Upload 14.79 Mb/s @PlusNet help My Mobile phone half bright why ?
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MickHoll (@aitch5012) reported from Liverpool, England@GFThompson7 @Plusnet The customer service is scandalous mate
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steven white (@thatboygwyn) reported from Ruthin, Wales@Plusnet my dad got a sim from you guys a month or so ago but the reception is nonexistent, no 4g or WiFi calling and he’s barely able to use his phone. How do we cancel the contract?
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Aled Roberts (@aledrob) reported from Saltney, Wales@Plusnet Oh no they havent. i just rang again and the ticket had been rejected by the support team!!! #poorservice #ineedmyemails
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Barrie Fairhurst (@Baz_Fairhurst) reported from Neston, England@Plusnet Suffering poor broadband today. CH64 9RQ postcode. Please help, trying to work!
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Aled Roberts (@aledrob) reported from Saltney, Wales@Daily_Express @Plusnet Why do I have to get my updates on service outage from the Daily Express?
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Aled Roberts (@aledrob) reported from Saltney, Wales@Plusnet The resolution has never been concluded. Waited for callback but none received. Resolution to just close tickets, without customer agreement is poor customer service
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Sarah Dixon (@SarahDixonHE) reported from Liverpool, EnglandBest internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄
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Kiron Reid (@KironReid) reported from Liverpool, England@Plusnet Hello Emily & Plusnet team, just to confirm that when I arrived back on Saturday eve & my phone connected to the network,it worked for calls for the first time. It is now working fine thanks. Problem & mystery solved. So issue was not having connected in UK b4 going abroad. Kiron
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reg morris (@gold123win) reported from Neston, EnglandJust why does my #VPN security has a problem verifying @Plusnet security onthe internet Just whois playing games with my life long gap of inactivity of hours being switched off My mobile phone was attacked on April 1st only on Friday switched back on BTGroup admit your part #Marr
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reg morris (@gold123win) reported from Neston, EnglandHas anybody else out there had any problems with BTGroup Open Reach EE or Plusnet Just who or why was this takeover of UKTelecoms allowed I sit in silence daily can’t receive tweets I want the CEO of BTGroup to apologise for the treatment received here in #Neston @ElSenala #Marr
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David Edwards (@davedpg) reported from Caerwys, Wales@davedpg: Absolutely crap service from @plusnet today. Not getting full speeds and constant drop outs
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Aled Roberts (@aledrob) reported from Saltney, Wales@Plusnet message this morning advised to check back in a couple of hours. Now says resolution by tomorrow morning on email issue. Please expand on what the issue is and when actually service will be restored, call centre message suggests you dont know really.
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Aled Roberts (@aledrob) reported from Saltney, Wales@Plusnet again email issues at plusnet. Still waiting for a response to a complaint I raised weeks ago and today emails have been down for 12+ hours. Who are the minority doing all the good reviews
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Aled Roberts (@aledrob) reported from Saltney, Wales@Plusnet @plusnethelp rang for update on my ticket to unarchive mailbox.turns out the tech support filed incorrect ticket and it was rejected so new ticket needed to be raised. almost 24h later and nothing has been done with my ticket #nothappy 🤬🤬🤬🤬🤬🤬
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Craig Lewis (@craiglewis1988) reported from Wallasey, England@Plusnet please fix your connections as I keep getting lagged out on my games
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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BrattyJennyDragon (@JennyBratty) reported@HippyRockChick6 @Plusnet Thank you but no. I would still owe it, which just at the moment is the issue. A bill of £187 just dropped on me, and asked about repaying over time and told no, if not immediately paid, debt collectors would be used. Nice disabled help @Plusnet
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Airtime Rewards (@AirtimeRewards) reported@siondoc Hey Sion 👋 Unfortunately we don't support Plusnet mobile at this time. We do hope to be compatible with Plusnet mobile in the future but don't currently have any ETA's, unfortunately. We'll be sure to keep you updated 📣
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Annie Jones (@AnnieJo80051383) reported@Plusnet How can i boost my broadband, does a wifi booster work if the broad band is slow ?.
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Stephen-Francis (@loorollfatcat) reported@Plusnet No internet all morning in streatham and terrible connection all week!
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😎Keith Harris😎 (@klharris30) reported@Plusnet I am having an ongoing issue where I am viewing emails on my iPhone but every time I try to read a new one I have to change between the normal PN network and the 5ghz each time for them to open. Any ideas or fixes please?
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BrattyJennyDragon (@JennyBratty) reported@SouthsideTrekk1 @Plusnet Previously had exemplary service from them.
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Samantha Cox (@SamanthaRive) reported@Plusnet I can't sign in to mine or my son's mobile account - I've even just reset the password and it still won't let me in and has now locked the account - again. In the few months I've been a customer, I have not yet been able to sign in. Please advise. Samantha.
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Dave (@majesticAsFk) reported@Plusnet hello, for weeks I've been getting intermittent internet drop outs, usually only lasting a few minutes but is causing problems for work. Can connect to the router fine.
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BrattyJennyDragon (@JennyBratty) reported@Plusnet I have an Issue with leaving your broadband, well £186+ issues, and this is the only contact details that are not a phone number. Please respond.
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JayTayKay (@JayTayKay1214) reported@plusnethelp I was told by a plusnet customer service agent as soon as I change over to Virgin my plusnet contract would end.. but I'm still being billed?? How do get a refund (without calling and getting transferred from piller to post)