Plusnet Outage Report in Holywell, County of Flintshire, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Holywell, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Holywell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (6%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Holywell, County of Flintshire, Wales
The most recent Plusnet outage reports came from the following cities: Liverpool, Connahs Quay and Prenton.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| Liverpool |
Internet | |
| Connahs Quay |
Wi-fi | |
| Liverpool |
Internet | |
| Prenton |
Wi-fi | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Holywell, Wales
Latest outage, problems and issue reports in Holywell and nearby locations:
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Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Plusnet come on answer your phones and dont send people to a disconnect message because of high volumes. Need an update on the issue your support technician made worse and now have no service whatsoever. I need Internet to work #wfh
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reg morris
(@gold123win) reported
from
Neston, England
Has anybody else out there had any problems with BTGroup Open Reach EE or Plusnet Just who or why was this takeover of UKTelecoms allowed I sit in silence daily can’t receive tweets I want the CEO of BTGroup to apologise for the treatment received here in #Neston @ElSenala #Marr
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Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Plusnet again email issues at plusnet. Still waiting for a response to a complaint I raised weeks ago and today emails have been down for 12+ hours. Who are the minority doing all the good reviews
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reg morris
(@gold123win) reported
from
Neston, England
@handyman_neil @omraj_jeetun @Jimmy_the_Newb @CathyPe78176224 @The_Foreclosure @VadodaraAirport @BBCWorld @BBCNewsnight @Rhorud09 @Ofcom @CommonsCMS I wish it was that easy Do you know #BTGroup control 90% of the UK network Who in their right mind gave them this control What do they own BTGroup OpenReach PlusNet & EE+If Engineers & Top Personnel are #Masons can anybody see the link Anybody can be targeted to fail @CommonsCMS
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Ed Manning
(@Ed_Manning) reported
from
Birkenhead, England
As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END
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reg morris
(@gold123win) reported
from
Neston, England
We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom
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reg morris
(@gold123win) reported
from
Neston, England
Just why does my #VPN security has a problem verifying @Plusnet security onthe internet Just whois playing games with my life long gap of inactivity of hours being switched off My mobile phone was attacked on April 1st only on Friday switched back on BTGroup admit your part #Marr
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TheMiniTour 💙
(@theminitour) reported
from
Mold, Wales
I logged a call about our internet dropping out with @Plusnet at 9am. By lunchtime the @WeAreOpenreach guy had found the fault, stripped and replaced the wires and sockets and solved the issue. Great service from both companies 👍🏻👍🏻👍🏻
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Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Stano_6 @Plusnet Should have just carried on rebooting the router, didnt expect them to make the issue worse.
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Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Stano_6 @Plusnet Down the road have FTTP but its hit and miss around here. some people still have less than 5mbps downloads speeds in brand new estate builds
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Craig Lewis
(@craiglewis1988) reported
from
Wallasey, England
@Plusnet please fix your connections as I keep getting lagged out on my games
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Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Plusnet Oh no they havent. i just rang again and the ticket had been rejected by the support team!!! #poorservice #ineedmyemails
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David Edwards
(@davedpg) reported
from
Caerwys, Wales
@davedpg: Absolutely crap service from @plusnet today. Not getting full speeds and constant drop outs
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Punchy McSlap ✍️ Drawn to Procrastination
(@punchymcslap) reported
from
Birkenhead, England
@Plusnet 24hrs without internet now, any sign of a fix?
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Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Plusnet @plusnethelp rang for update on my ticket to unarchive mailbox.turns out the tech support filed incorrect ticket and it was rejected so new ticket needed to be raised. almost 24h later and nothing has been done with my ticket #nothappy 🤬🤬🤬🤬🤬🤬
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Shaun Mc
(@Shaunmc40) reported
from
Liverpool, England
8 yrs with @sky no problems one month with @Plusnet billing issues. If you are thinking of switching to them give it a miss.
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Lisa W (weird mum of 2) 💪💖
(@LisaWeeks9381) reported
from
Birkenhead, England
@jolliehaybowes @Plusnet Cancel the direct debit. "I'm sorry plusnet, my account seems to be working fine."
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Sarah Dixon
(@SarahDixonHE) reported
from
Liverpool, England
Best internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄
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steven white
(@thatboygwyn) reported
from
Ruthin, Wales
@Plusnet my dad got a sim from you guys a month or so ago but the reception is nonexistent, no 4g or WiFi calling and he’s barely able to use his phone. How do we cancel the contract?
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Barrie Fairhurst
(@Baz_Fairhurst) reported
from
Neston, England
@Plusnet Suffering poor broadband today. CH64 9RQ postcode. Please help, trying to work!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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🇬🇧 BLOKE IN PUB
(@paulturner2012) reported
@Plusnet Not if you keep breaking connection! Getting bad. #plusnet #broadband
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J Brown 💙💛
(@MadgeOrrity) reported
@AdvocateforJus4 @Only9built @avsybaby If it makes you feel better, we're about to have a similar-ish problemo. Plusnet copper broadband stops on 29 Apr & apparently Vodacrap, who said they could supply from 17 Mar, now say they will start our new service on (go on, have a guess...)... 1st June. What a load of sh*t!
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Vicki Lawson
(@vicki_lawson5) reported
@Plusnet I’ve just received a letter saying you owe me money but you are not my broadband provider and never have been
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Oliver Stieber
(@stieber_oliver) reported
@plusnet common carrier and network shaping in the Liverpool area. I can get bbc iplayer but itvhub is practically unwatchable. Are you network shaping and testing out common carrier changes?
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Steve
(@Steve47165052) reported
@Plusnet Worst company going
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Amanda 💙
(@ajpickering) reported
@Plusnet I'm a new customer and my broadband should have gone live on the 8th March. I am now without a phone line or broadband and can't work. Can I get an update? This really won't do!
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Johnkey
(@NobbRott) reported
Ditched @Plusnet broadband and phone account today after 11 years. The customer services person did the usual package upgrade offer to their fastest package. Problem is I should already have been on the fastest. So when did @Plusnet change my speeds and not notify me? #abysmal
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ShallotOrNot
(@OrShallot) reported
@Felix_F_Fern In all seriousness, they live somewhere else now & the coverage is pretty good - a few blindspots but the house is an odd shape - & the customer service is excellent. I used to have plusnet & again good coverage & customer service.
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Morag Braithwaite 🇺🇦
(@mbpix_8) reported
@connelhooley @TheAthletic @Plusnet If there’s a fundamental change to what you signed up to at the beginning of your Plusnet contract I would’ve thought that would leave you room to either cancel or renegotiate your contract?! Hope it works out. They’re taking sports fans for a ride #BTSport
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Startled Jesus
(@StartledJesus) reported
@Plusnet Do you have a contact number or email address for Contract expiry retentions? I am an existing and long standing customer, and my contract expires in June this year.