Plusnet Outage Report in Holywell, County of Flintshire, Wales
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The latest reports from users having issues in Holywell come from postal codes CH8.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Holywell, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Holywell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Holywell, County of Flintshire, Wales
The most recent Plusnet outage reports came from the following cities: Liverpool, Holywell and Prenton.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Wi-fi | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Holywell |
Internet | |
| Prenton |
Internet | |
| Liverpool |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Holywell, Wales
Latest outage, problems and issue reports in Holywell and nearby locations:
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Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Daily_Express @Plusnet Why do I have to get my updates on service outage from the Daily Express?
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Robin Parker
(@robin_parker) reported
from
Argoed, Wales
Hey @Plusnet, instead of just issuing template "sorry to hear bla bla" replies to a handful of your many customers who are without service this morning, how about acknowledging more widely that there's a major outage??
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reg morris
(@gold123win) reported
from
Neston, England
We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom
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Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Plusnet message this morning advised to check back in a couple of hours. Now says resolution by tomorrow morning on email issue. Please expand on what the issue is and when actually service will be restored, call centre message suggests you dont know really.
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TheMiniTour 💙
(@theminitour) reported
from
Mold, Wales
I logged a call about our internet dropping out with @Plusnet at 9am. By lunchtime the @WeAreOpenreach guy had found the fault, stripped and replaced the wires and sockets and solved the issue. Great service from both companies 👍🏻👍🏻👍🏻
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Barrie Fairhurst
(@Baz_Fairhurst) reported
from
Neston, England
@Plusnet Suffering poor broadband today. CH64 9RQ postcode. Please help, trying to work!
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reg morris
(@gold123win) reported
from
Neston, England
I want to know who has broke into my line I am being deprived of Broadband Business Speed Mb’s Broadband Speed Test 2 Tests first one Ping 17 ms Download 13.77 Mb/s Upload 15.79Mb/s 2nd ping 17ms Download 9.88Mb/s Upload 14.79 Mb/s @PlusNet help My Mobile phone half bright why ?
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Craig Lewis
(@craiglewis1988) reported
from
Wallasey, England
@Plusnet please fix your connections as I keep getting lagged out on my games
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reg morris
(@gold123win) reported
from
Neston, England
Just why does my #VPN security has a problem verifying @Plusnet security onthe internet Just whois playing games with my life long gap of inactivity of hours being switched off My mobile phone was attacked on April 1st only on Friday switched back on BTGroup admit your part #Marr
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steven white
(@thatboygwyn) reported
from
Ruthin, Wales
@Plusnet my dad got a sim from you guys a month or so ago but the reception is nonexistent, no 4g or WiFi calling and he’s barely able to use his phone. How do we cancel the contract?
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Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Plusnet Oh no they havent. i just rang again and the ticket had been rejected by the support team!!! #poorservice #ineedmyemails
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Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Plusnet The resolution has never been concluded. Waited for callback but none received. Resolution to just close tickets, without customer agreement is poor customer service
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reg morris
(@gold123win) reported
from
Neston, England
Has anybody else out there had any problems with BTGroup Open Reach EE or Plusnet Just who or why was this takeover of UKTelecoms allowed I sit in silence daily can’t receive tweets I want the CEO of BTGroup to apologise for the treatment received here in #Neston @ElSenala #Marr
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MickHoll
(@aitch5012) reported
from
Liverpool, England
@GFThompson7 @Plusnet The customer service is scandalous mate
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MickHoll
(@aitch5012) reported
from
Liverpool, England
@Plusnet hi my broadband was due to be transferred to my new address and go live today but I’m having a lot of issues. First I had a text saying it was to be delayed and now I’ve had a text saying to send back the router bcoz I’m no longer with plus net?? Could somebody plz help
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Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Plusnet again email issues at plusnet. Still waiting for a response to a complaint I raised weeks ago and today emails have been down for 12+ hours. Who are the minority doing all the good reviews
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Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Plusnet @plusnethelp rang for update on my ticket to unarchive mailbox.turns out the tech support filed incorrect ticket and it was rejected so new ticket needed to be raised. almost 24h later and nothing has been done with my ticket #nothappy 🤬🤬🤬🤬🤬🤬
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Kiron Reid
(@KironReid) reported
from
Liverpool, England
@Plusnet Hello Emily & Plusnet team, just to confirm that when I arrived back on Saturday eve & my phone connected to the network,it worked for calls for the first time. It is now working fine thanks. Problem & mystery solved. So issue was not having connected in UK b4 going abroad. Kiron
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Punchy McSlap ✍️ Drawn to Procrastination
(@punchymcslap) reported
from
Birkenhead, England
@Plusnet 24hrs without internet now, any sign of a fix?
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David Edwards
(@davedpg) reported
from
Caerwys, Wales
@davedpg: Absolutely crap service from @plusnet today. Not getting full speeds and constant drop outs
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
reg morris
(@gold123win) reported
from
Neston, England
We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom
-
Mike Moreton
(@MikeMoreton8) reported
@AiberdeinQuine @Plusnet Google the issue. Your not alone. Many other customers with the same issue and Plusnet fail to adequately address it. Lost my WiFi connection 4 times today and had to reset my router.
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Mike Moreton
(@MikeMoreton8) reported
@Plusnet @UswitchUK Constant WiFi dropouts (4 today so far). When I complained I got a list of instructions to alter router settings which I'm not competent to do. Plusnet's answer to my issue? Apparently, solve it yourself. Contract ends July which is when we part company!
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Plusnet
(@Plusnet) reported
@jessie_baby88 Hi there, I'm sorry to see you are having issues with the Reward Offer. I have sent an email in regards to this after looking in your account. - Curtis, Plusnet Sheffield
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sy Fifty
(@syfifty) reported
@Plusnet Do I have to leave you because you don’t support apple watch cellular
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ady
(@adywhitwell) reported
@Plusnet still not had a reply to my slow broadband speed
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Lewis
(@PersistentWorld) reported
My internet has been up and down for two days. Jesus Christ, @Plusnet please get your act together. I've a new router and new line. As a business customer, this is a bloody nightmare.
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Blondiesa #DissolveTheUnion #UseTheMandate
(@blondiesa) reported
@Plusnet This has been an ongoing problem not just for us but others as well in Kinross I suggest you contact open reach & get them to sort their boxes out as many are not getting the service that we pay for our promised contracts are not being met
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Norman
(@BeldomN) reported
What a load of crap is #plusnet s router. Been trying for a week to connect to the internet. Get signal drop signal. Cannot connect via lan at all. Will be cancelling my contract at this rate @Plusnet
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Sean Vassen
(@seanvassen) reported
@Plusnet are a disgrace. They messed up an order to transfer over to them as providers. Left us mid week with no internet service for over a day and have offered £5 in compensation. Would you say this is acceptable? when we are all trying to work from home!!