Plusnet outages and service status in Heswall, England
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Heswall, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Heswall, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heswall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Heswall, England
The most recent Plusnet outage reports came from the following cities: Liverpool, and Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
Internet | 23 days ago |
|
Liverpool
|
Internet | 1 month ago |
|
Chester
|
Internet | 1 month ago |
|
Liverpool
|
Internet | 2 months ago |
|
Chester
|
Internet | 3 months ago |
|
Liverpool
|
Wi-fi | 4 months ago |
Community Discussion
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Plusnet Issues Reports Near Heswall, England
Latest outage, problems and issue reports in Heswall and nearby locations:
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reg morris (@gold123win) reported from Neston, England@handyman_neil @omraj_jeetun @Jimmy_the_Newb @CathyPe78176224 @The_Foreclosure @VadodaraAirport @BBCWorld @BBCNewsnight @Rhorud09 @Ofcom @CommonsCMS I wish it was that easy Do you know #BTGroup control 90% of the UK network Who in their right mind gave them this control What do they own BTGroup OpenReach PlusNet & EE+If Engineers & Top Personnel are #Masons can anybody see the link Anybody can be targeted to fail @CommonsCMS
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MickHoll (@aitch5012) reported from Liverpool, England@Plusnet hi my broadband was due to be transferred to my new address and go live today but I’m having a lot of issues. First I had a text saying it was to be delayed and now I’ve had a text saying to send back the router bcoz I’m no longer with plus net?? Could somebody plz help
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Aled Roberts (@aledrob) reported from Saltney, Wales@Plusnet @plusnethelp rang for update on my ticket to unarchive mailbox.turns out the tech support filed incorrect ticket and it was rejected so new ticket needed to be raised. almost 24h later and nothing has been done with my ticket #nothappy 🤬🤬🤬🤬🤬🤬
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Aroundtheworldandback (@weloveourboat) reported from Chester, England@plusnethelp your customer service live chat and phone number is not very helpful. Do I automatically get a new router if I join Plusnet broadband and phone package? Simple question. Can’t get an answer!
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Punchy McSlap ✍️ Drawn to Procrastination (@punchymcslap) reported from Birkenhead, England@Plusnet 24hrs without internet now, any sign of a fix?
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Sarah Dixon (@SarahDixonHE) reported from Liverpool, EnglandBest internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄
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Lisa W (weird mum of 2) 💪💖 (@LisaWeeks9381) reported from Birkenhead, England@jolliehaybowes @Plusnet Cancel the direct debit. "I'm sorry plusnet, my account seems to be working fine."
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Aled Roberts (@aledrob) reported from Saltney, Wales@Plusnet come on answer your phones and dont send people to a disconnect message because of high volumes. Need an update on the issue your support technician made worse and now have no service whatsoever. I need Internet to work #wfh
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reg morris (@gold123win) reported from Neston, EnglandI want to know who has broke into my line I am being deprived of Broadband Business Speed Mb’s Broadband Speed Test 2 Tests first one Ping 17 ms Download 13.77 Mb/s Upload 15.79Mb/s 2nd ping 17ms Download 9.88Mb/s Upload 14.79 Mb/s @PlusNet help My Mobile phone half bright why ?
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Aled Roberts (@aledrob) reported from Saltney, Wales@Plusnet message this morning advised to check back in a couple of hours. Now says resolution by tomorrow morning on email issue. Please expand on what the issue is and when actually service will be restored, call centre message suggests you dont know really.
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Aled Roberts (@aledrob) reported from Saltney, Wales@Stano_6 @Plusnet Should have just carried on rebooting the router, didnt expect them to make the issue worse.
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reg morris (@gold123win) reported from Neston, EnglandJust why was my other Family Member attacked with 0.6 Mb+6-10 days wait for 1571 answer service This 1571 trait was the same as myself in #Neston This 0.6 Mb was received by 3 Providers BTGroup Talk Talk PlusNet yet every body else next door received 15Mb I experienced 2.6-2.8 Mb
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Shaun Mc (@Shaunmc40) reported from Liverpool, England8 yrs with @sky no problems one month with @Plusnet billing issues. If you are thinking of switching to them give it a miss.
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TheMiniTour 💙 (@theminitour) reported from Mold, WalesI logged a call about our internet dropping out with @Plusnet at 9am. By lunchtime the @WeAreOpenreach guy had found the fault, stripped and replaced the wires and sockets and solved the issue. Great service from both companies 👍🏻👍🏻👍🏻
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Bricklands Fish, Seafood and Game (@bricklandsfish) reported from Chester, England@SteveTomlinson4 Ohh read you have to phone them to cancel.. just can’t switch. Anyway all sorted.. took 2 min online to switch to Plusnet. £96 a year saved
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Aled Roberts (@aledrob) reported from Saltney, Wales@Stano_6 @Plusnet Down the road have FTTP but its hit and miss around here. some people still have less than 5mbps downloads speeds in brand new estate builds
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Robin Parker (@robin_parker) reported from Argoed, WalesHey @Plusnet, instead of just issuing template "sorry to hear bla bla" replies to a handful of your many customers who are without service this morning, how about acknowledging more widely that there's a major outage??
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reg morris (@gold123win) reported from Neston, EnglandWe need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom
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Aled Roberts (@aledrob) reported from Saltney, Wales@Daily_Express @Plusnet Why do I have to get my updates on service outage from the Daily Express?
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David Edwards (@davedpg) reported from Caerwys, Wales@davedpg: Absolutely crap service from @plusnet today. Not getting full speeds and constant drop outs
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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IMDANM (@IMDANM) reported@saltyy_savage Have a look at PlusNet, runs on the BT network without their awful pricing and terrible customer support (I’ll never use them again). Or look at one of the smaller fibre companies, I’m with a company called Squirrel and get 1GB up/down for £28 a month with no mid contract price increases.
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Bri 💙 (@OriginalBigBri) reported@Plusnet This is the 21st century! I don't want to go through a bunch of phone menus that don't even have the option I need, to then be told the wait time is over 20 minutes, just to open a support ticket. Why can't I just login and create a support request ?
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Nicky Robson (@Nicky_Robson) reported@Plusnet @plusnet you team have still not responded despite your assurance that you will help - when should I expect the promised call back?
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Only Gigs (@Onlgig) reportedSURVEYS PROFILE: Usercrowd Valid email address Postcode: based in London or Manchester Educational level: doctorate/PHD Employment: full time/monthly salary Employment industry: information technology IT Department:CEO/decision making authority Family: married/2kids( male aged 7, female aged 4) Vehicle: mercedes/BMW Annual income before and after task:£200k + Total family assets:£1million+ Number of employees:1000-5000 Company region:Global company headquarters in the UK Residence: United Kingdom (London, Manchester), live in an urban area Drinks: alcohol, soft drinks, energy E.T.C Ethnic Diversity:black, African Smartphone: Google pixel, Sony, Xiaomi, Samsung Smartphone internet, network or broadband provider:BT, Vodafone, virgin, Plusnet, sky e.t.c Age :25-37 Chief decision maker for the family Shopping spots/grocery stores: Sainsbury's, ocado, Tesco , ASDA,Aldi Clothing stores:Zara, John Lewis, Amazon, eBay Work flex: hybrid ( 3 days in the office and two at home/ 50/50 IT industry function suppliers: oracle, Microsoft, Salesforce, SAP, workflow, Google, IBM, AWS You can use this profile on other platforms too....
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Jason F (@jasonFr54781642) reported@Plusnet trying to cancel my account as i am leaving and travelling abroad for the rest of this year, was on the phone 14 mins, the que said 20 mins then got cut off, anyone else had an issue. #plusnet
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Rockposer Dot Com (@rockposer) reported@Plusnet I rang (for the 3rd time) I am still none the wiser to what the actuall problem is. @WeAreOpenreach are not to be seen, local people are all being told different things by their ISP's. No broadband for over a week is unacceptable @southkesteven
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Barrelrogue1723 (@Barrelrogue23) reportedIf yr a gamer AVOID @Plusnet Slow speed 100% Slow connection! Terrible provider! Its like they are stuck in the 90's for speed/Internet. Avoid for gaming 110%!!!
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Critic No1 (@CriticNo1) reported@Plusnet Done this several times over the last few weeks and the problem still persists. Robots and no humans. Disgraceful service. Already put in place moving to another service.
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Greg Ingham (@GregIngham1) reported@Plusnet Because of this, we'll be looking for 6 months free no charge of our bills with plusnet, customer service and service in general has been shocking.
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Atholl Allan (@AllanAtholl) reported@MartinSLewis Broadband with Plusnet for 2 years, this year's quote £15 per month higher than vodaphone.. asked what was going on, told our customer service is better, vodaphone £25pm vs £40 AND vodaphone additionally offered £150 tesco voucher.. Absolute no brainer ! Thx MSL