Plusnet

Plusnet Outage Report in Heddon on the Wall, Northumberland, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Heddon on the Wall, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heddon on the Wall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Heddon on the Wall, Northumberland, England 01/23/2026 18:05

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Heddon on the Wall, Northumberland, England

The most recent Plusnet outage reports came from the following cities: Wallsend and Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomWallsend Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Heddon on the Wall, England

Latest outage, problems and issue reports in Heddon on the Wall and nearby locations:

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • GazPottsy G:Potz (@GazPottsy) reported from Morpeth, England

    @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • BradToothFairy Julia Beaumont (@BradToothFairy) reported

    @Plusnet why is your phone number not working? I need to speak to you about an order

  • Plusnet Plusnet (@Plusnet) reported

    @lucy_riddolls Hi Lucy, I've just gone to check your account and can see a colleague as already responded within the last few minutes so I'm not sure if you've perhaps called in? Please let me know if there is anything else I can help with though. Adam - Plusnet Sheffield

  • neildixon Neil Dixon 🎲 (@neildixon) reported

    Internet down. I mpressed with Plusnet’s comms about the problem and estimated “incident” fix time. Let’s see if they sort it by their deadline - I suspect it’s an overblown target so they look good, but clear comms is everything. Had planned non-tech tasks this morning anyway.

  • kev_stevens2011 Kev Stevens (@kev_stevens2011) reported

    @Plusnet hello we’ve been getting really slow internet for the past couple of days and our router keeps flashing orange

  • AmazzinRosey Rosey amazzin 💙nhs (@AmazzinRosey) reported

    don't have WiFi connection in my home parently ***** at #plusnet restricted it as they seem to think I'm gonna pay a broadband bill for a months 46.00 yous can **** right off how's it this month when previous months it was lower piss off

  • _martint81 Martin Tune (@_martint81) reported

    @Plusnet :( is there a problem in S25 (Laughton-en-le-Morthen), we have no internet at the moment :(

  • shropshireboy1 John Metcalfe (@shropshireboy1) reported

    @MoneySavingExp Good deal but Vodafone network coverage is rubbish and slow gone back to Plusnet (EE) £10 per month sim only 27gb per month

  • pairic67 Patrick Doherty (@pairic67) reported

    @Plusnet Despite advising your customer service agents that my mother in law was vulnerable and needed her phone line transfer completed asap. You have again let us down She was found collapsed behind her door this morning. No way to let us know. I need this fixed this weekend

  • AudiopleXus AudiopleXus Studio (@AudiopleXus) reported

    @Plusnet Be careful they will steal your money, if you pay a deposit to start an internet service and you change you mind before 14 days you won't get you money back First it was 5 to 10 days then 21 days, then they said we can only pay you back on the date of your contract, still nothing

  • ali_flin Flin Ali (@ali_flin) reported

    @Plusnet Can you please tell me what's wrong with my broadband, I dont know how long it's been down for