Plusnet Outage Report in Heddon on the Wall, Northumberland, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Heddon on the Wall, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heddon on the Wall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Heddon on the Wall, Northumberland, England
The most recent Plusnet outage reports came from the following cities: Wallsend and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Wallsend |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Heddon on the Wall, England
Latest outage, problems and issue reports in Heddon on the Wall and nearby locations:
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Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
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Philip 👌🏼
(@fredspoon) reported
from
Chester-le-Street, England
Broadband down at home @Plusnet not great said there some fault needs and engineer.
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Sheila Bull
(@ChattonCottages) reported
from
Riding Mill, England
@Plusnet If only..... 3 months ans till not connected. Dreadful service
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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G:Potz
(@GazPottsy) reported
from
Morpeth, England
@spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Don Grunbaum 💙🎓
(@DonaldAG) reported
@simonharris_mbd Actually, I upgraded my Plusnet router to a Netgear mesh system, and virtually all my problems disappeared. Even download speed improved. No, I don't know why, either.
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Nathan
(@nathan_devo) reported
@Plusnet has award winning customer service? My internet has been unusable for over 2 weeks now, and despite sending 2 engineers (1 didn’t even show up) I have to take another day off work to wait for a 3rd. Nothing but lies, and time wasting from them.
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Ollason
(@ChrisRyan61) reported
@Plusnet Thank you for your offer to help as much as possible but we have already had contact from other customer advisors who are also helping as much as possible with the outcome that NOTHING is being done and we have a further 2 week wait for another engineer visit (if they turn up).
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Jonnyhardyharhar
(@IamJohnHardy) reported
@DonaldAG @simonharris_mbd Never had an issue with Plusnet routers.
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Paul Wingrove
(@Paul_Wingrove) reported
@Plusnet cancelled Plusnet plan, you are aware cos got various ‘please stay’ emails from you e.g. Jan 6. Today you email to say DD failed (cos I stopped it) and soon you will impose £10 late payment fee. Customer service??!
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Carole Griffiths
(@CaroleGriffit13) reported
@doboy110 @POLITlCSUK My second hand android phone has Google maps, my monthly payment to my service provider Plusnet is £8.
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Holden
(@HoldenMadickie) reported
.@Plusnet maybe having assigned caseworkers to your most severe customer support cases doesn't help if they're the only people who can seemingly do a single ******* thing to help. Your customer support workflow is a shitshow.
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Holden
(@HoldenMadickie) reported
Nothing happens with plusnet customer support unless you are on the phone to them. Things I am told will happen, like being updated or contacted, don't happen.
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Kintaline Farm
(@KintalineFarm) reported
@Plusnet @Steve26461190 How do I get any PN support here, have messaged for several hours today, getting ignored
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Alex Knight #FBPE #FBPA
(@AlexKnight68) reported
Hi @Plusnet, my caller ID has never worked. Your troubleshooting guide says to dial *#234# and I get the message "Sorry, the service requested is not available" even though caller ID is active on my account🤔. Please can you help?