Plusnet Outage Report in Heddon on the Wall, Northumberland, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Heddon on the Wall, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heddon on the Wall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Heddon on the Wall, Northumberland, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Heddon on the Wall, England
Latest outage, problems and issue reports in Heddon on the Wall and nearby locations:
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G:Potz
(@GazPottsy) reported
from
Morpeth, England
@spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.
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stevegaish
(@stevegaish) reported
from
Whickham, England
@Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.
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Philip 👌🏼
(@fredspoon) reported
from
Chester-le-Street, England
Broadband down at home @Plusnet not great said there some fault needs and engineer.
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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Lizzy Robinson
(@Lizzyr59) reported
from
Newcastle upon Tyne, England
@Plusnet Outage in Newcastle? No broadband since 8pm
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Sheila Bull
(@ChattonCottages) reported
from
Riding Mill, England
@Plusnet If only..... 3 months ans till not connected. Dreadful service
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Frank Kerr
(@franciskerr) reported
@BBCNews What else do you expect from BT, absolutely rip off merchants. They took over Plusnet and now they are just as bad as them now. Switch to a Giffgaff or Tesco’s mobile for a far superior customer service.
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James Hobbs
(@JamesHobbsUK) reported
@Plusnet Quick question re. mobile data. Are you removing roaming as your network piggybacks on that of #EE?
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Ben Spicer
(@spicer81) reported
New broadband installation, constantly low speeds, drops out multiple times daily, no live chat support to actually resolve. Any chance of some help @plusnet ?
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london loafer band
(@BandLoafer) reported
@Plusnet Account user name: ukloafer To whom it may concern Further to my previous complaint. I have received a new router but your internet service is still bad, I am experiencing the internet disconnection 1 to 2 times times a day. All I can do is restart the router, then it
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Benny12321
(@sarben321) reported
@SamsungUK TV is Samsung UE50TU8500UXXU Firmware is 1460 Internet provider: Plusnet Connection is Ethernet cable. Fixed IP address App version: 6.25.401 Please let me know what the fix is as this is a new TV and @All4 worked fine until they auto updated the app in Feb. Thx
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Susan M Wells
(@Smallsusieq) reported
@Social_LauraB @virginmedia Laura, we sacked off Virgin cause their customer service was awful and they kept over billing us wrong. We went with Plusnet and have Now TV and Netflix!
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David Muscat
(@DavidMuscat9) reported
@Plusnet moved over to you on Monday and nothing but problems!…will be on to your customer services this morning to cancel!
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OutsideTheVillage - Freedom and Free Speech
(@OTVDesk) reported
@Orielgb Plusnet is who I am with. I am now on my third issue with them. But they are just resellers of the Open Reach infrastructure
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Driifty_
(@Driifty_) reported
@Plusnet I did dm and got hit with yet another auto message … 4+ hours without internet.. finally got onto ur live chat via my phone on the website for another auto message service to find all phone lines shut at 8pm!
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Just A Girl
(@JustAGi36183199) reported
@pj_neris @Plusnet @plusnethelp It’s happening to me right now. How long is it usually down for?