Plusnet Outage Report in Heddon on the Wall, Northumberland, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Heddon on the Wall, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heddon on the Wall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Heddon on the Wall, Northumberland, England
The most recent Plusnet outage reports came from the following cities: Bedlington and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Bedlington |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Heddon on the Wall, England
Latest outage, problems and issue reports in Heddon on the Wall and nearby locations:
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stevegaish
(@stevegaish) reported
from
Whickham, England
@Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.
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Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
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Lizzy Robinson
(@Lizzyr59) reported
from
Newcastle upon Tyne, England
@Plusnet Outage in Newcastle? No broadband since 8pm
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Philip 👌🏼
(@fredspoon) reported
from
Chester-le-Street, England
Broadband down at home @Plusnet not great said there some fault needs and engineer.
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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G:Potz
(@GazPottsy) reported
from
Morpeth, England
@spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Sheila Bull
(@ChattonCottages) reported
from
Riding Mill, England
@Plusnet If only..... 3 months ans till not connected. Dreadful service
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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karen howlett
(@ayley26) reported
@Plusnet Is there any chance of you actually answering my DM or tweets? Your customer service is shocking.
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Jean Key
(@JeanKey65142891) reported
@Plusnet I’ve just signed over to you for WiFi on 18/9/25. Can I cancel penalty free?
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💥laura jayne💥
(@laurajayne44) reported
@Plusnet shocking service! Tried calling several times & send DM’s on here but no response! Maybe its time to find a new provider!
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Duncan Kendall
(@dkgb) reported
@plusnet my home phone hasn't been working for a couple of hours. Internet connection is fine. I have tried sending a text from my mobile, but your bot keeps telling me that it can't find a problem with my hub. It's not the hub it's the voice phone. I keep going round in circles
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JoannaCB
(@Buttoncrew) reported
@Plusnet I have issues with the speed of my wifi and it keeps cutting off. However it’s in my dad’s name and he’s away, and wants me to sort it. What details do I need.
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Sonia Paine
(@Sonyi84) reported
@Plusnet @plusnethelp NOT HAPPY CALLED SEVERAL TIMES AS NO SERVICE AND STILL NO INTERNET #timeforanewserviceprovider 😡🤯
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Deb 🌺
(@moomadeb) reported
@Plusnet hey our internet #plusnet is down. The router is red, off! Help, do you know the reason? #lowestoft
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MrMike
(@LiamJacksonGlo2) reported
Hi @Plusnet, I’m furious. An Openreach engineer you sent on 18 Sept left my home damaged — broken bricks outside & brick dust all over my new carpet inside. He never told me & just left. I’ve been told to email BT claims, but you are my provider. What are you doing to fix this?
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Carnivore-ish Yogi 77yo🏴🇪🇺☀🥩🏋️
(@JR84518744) reported
@premnsikka My mobile with 30gb data free roaming in EU has come down from £25 per month to £6 per month over the last 5 years with O2. I keep switching to my existing supplier. My broadband Plusnet has stayed at around £25 per month for years. I just keep taking the Plusnet renewal deals.
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sojourner
(@pamsterturk) reported
@Plusnet I spent 40 mins on the phone 2 days ago with your customer service and was told an openreach engineer would be at my home between 1 and 6pm No one showed Your text service is not recognising my number (even though it is registered) I'm too sick to phone again