Plusnet Outage Report in Heddon on the Wall, Northumberland, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Heddon on the Wall, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heddon on the Wall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 26: Problems at Plusnet
Plusnet is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Heddon on the Wall, Northumberland, England
The most recent Plusnet outage reports came from the following cities: Bedlington and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Bedlington |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Heddon on the Wall, England
Latest outage, problems and issue reports in Heddon on the Wall and nearby locations:
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Philip 👌🏼
(@fredspoon) reported
from
Chester-le-Street, England
Broadband down at home @Plusnet not great said there some fault needs and engineer.
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G:Potz
(@GazPottsy) reported
from
Morpeth, England
@spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
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Sheila Bull
(@ChattonCottages) reported
from
Riding Mill, England
@Plusnet If only..... 3 months ans till not connected. Dreadful service
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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FIBRESURF. REAL HONEST BROADBAND FROM DEVON
(@Fibresurf) reported
For 2 + years #Plusnet provided no working mobile service, then spent next 6 months chasing payment via 2 different debt collectors! Plusnet still wont take me to court, so am going to take them to court. Spending the weekend writing a letter before action. I want my day in Court
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Frankie
(@Frankie48234265) reported
@Plusnet So why have you caused me to be hospitalised? Messaging me all night every night for the last week? I am now extremely ill. I'm not even a Plusnet Customer and I'm not paying you to stop
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#hellomynameis Julie
(@geordie_julie) reported
@amandabell3344 @MartinSLewis @MoneySavingExp I’ve never had any bother with Plusnet, just speed was getting gradually worse which is what prompted me to contact them. Can’t fault customer service when I’ve had contact with them
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Don
(@Whatthedickenzz) reported
@Plusnet @OpenreachHelp @plusnethelp is this an acceptable service? I can’t wait until Monday! My work is urgent. Surely you can find an engineer #badcustomerservice #plusnet #openreach
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James| Its NOT Over When You Can Still #StayAtHome
(@Autisticosaurus) reported
I’m sick of Plusnet, been terrible since start, inconsistent internet connection, random outages & multiple restarts needed to get decent speeds 0/10
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kiwi
(@_kiwifn) reported
@Plusnet I Hate you Idiots ****
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sass
(@sassyclassy08) reported
@plusnethelp us anyone going to bother to get back to me regarding making a complaint? Extremely poor customer service to say the least! Seriously regretting switching to Plusnet! No Internet until at least 3rd March! How am I supposed to home school my kids?
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Guy Rushworth
(@dreadedwhisky) reported
@Plusnet now then folks... any idea when you’re coming back online in the York area? Been out since about 19:00 last night. The support team said it’d be back by midnight at the latest.
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Janet Boyle
(@JanetBo28919255) reported
@plusnethelp On my 6th promised broadband activation date. Plusnet blaming Open Reach engineers for failing to keep appointments and customer service seemingly unable to resolve this. Why switch off my broadband before you can connect new #plusnetopen reachdrivingmemad
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Sharon
(@SharonBangor1) reported
@plusnethelp My plusnet router has just died. No lights or anything on it. Tried switching on and off. Nothing happening. Socket ok. Please help. Thank you.