Plusnet

Plusnet Outage Report in Heddon on the Wall, Northumberland, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Heddon on the Wall, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heddon on the Wall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Heddon on the Wall, Northumberland, England 12/22/2025 13:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Heddon on the Wall, Northumberland, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne and Bedlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne E-mail
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomBedlington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

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Plusnet Issues Reports Near Heddon on the Wall, England

Latest outage, problems and issue reports in Heddon on the Wall and nearby locations:

  • Lizzyr59 Lizzy Robinson (@Lizzyr59) reported from Newcastle upon Tyne, England

    @Plusnet Outage in Newcastle? No broadband since 8pm

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • stevegaish stevegaish (@stevegaish) reported from Whickham, England

    @Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.

  • GazPottsy G:Potz (@GazPottsy) reported from Morpeth, England

    @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AlysonAjm alyson (@AlysonAjm) reported

    @Plusnet email not working - error - tried different pcs and methos of access - is there a problem?

  • nw_nicholas Mr Ethical (@nw_nicholas) reported

    I’ve calculated I’m owed about £90 automatic compensation from @Plusnet so far. I phoned to cancel my contract and they say there will be early termination charges. Hahahahahaha! **** off.

  • KatieEvans13056 Katie Evans (@KatieEvans13056) reported

    @Plusnet I can't see any exit fees on my account and I want to cancel my contract with you - can you please advise?

  • scotscot Scott Robertson™ (@scotscot) reported

    @Plusnet I seem to have a router issue, first lookup error with WiFi and now no ethernet..have pressed reset on my desktop ethernet and it stated resetting for too long. Pressed the factory reset on the box now

  • nw_nicholas Mr Ethical (@nw_nicholas) reported

    @SmokeyTimRobbo @Plusnet Nope, they can’t help with Plusnet - I explained they owned them, but no joy. It’s a hopeless case, I’ve no idea what to do.

  • toepoke_co_uk ⚽ toepoke.co.uk ⚽ (@toepoke_co_uk) reported

    @Plusnet Hi, are there any email issues at the moment - unable to login - I just get "Invalid request! No data was saved."

  • Jillinchillin Jill Ⓥ (@Jillinchillin) reported

    @Plusnet Looking to renew my contract but when I click on the deal I want, it shows higher tariffs and not the one I want. Can you help?

  • MarkHowitt GM Mark Howitt (@MarkHowitt) reported

    @Plusnet @Plusnet person clearly struggling on the phone- being slow in sending me the 100 pounds credit they promised not good service for a @bt_uk shareholder.

  • dyson123 DebP (@dyson123) reported

    @nw_nicholas @Plusnet Assume you've tried these. To speak with someone at Plusnet UK, call their customer service number 0330 1239 123. You can also call 0800 073 1120. For 12-month contracts, use the number 0330 1239 123.

  • NSoul3011 NorthernSoul90 (@NSoul3011) reported

    @Plusnet How come your internet speeds have gone so slow since you put my price up? Used to be awesome but now for the past few months it's been horrific. Due to renew soon and I think I'll be going elsewhere.