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Plusnet Outage Report in Heddon on the Wall, Northumberland, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Heddon on the Wall, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heddon on the Wall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 14% Wi-fi (14%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Heddon on the Wall, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Blyth, and Washington.

CityProblem TypeReport Time
Newcastle upon Tyne Internet 19 days ago
Newcastle upon Tyne Internet 19 days ago
Newcastle upon Tyne Internet 1 month ago
Newcastle upon Tyne Internet 1 month ago
Blyth Internet 2 months ago
Washington Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Heddon on the Wall, England

Latest outage, problems and issue reports in Heddon on the Wall and nearby locations:

  • BlocknBottle
    Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • 2012neil2012
    Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • Lizzyr59
    Lizzy Robinson (@Lizzyr59) reported from Newcastle upon Tyne, England

    @Plusnet Outage in Newcastle? No broadband since 8pm

  • mouse5555
    Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • fredspoon
    Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • ChattonCottages
    Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • GazPottsy
    G:Potz (@GazPottsy) reported from Morpeth, England

    @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JennyBratty
    BrattyJennyDragon (@JennyBratty) reported

    @HippyRockChick6 @Plusnet Thank you but no. I would still owe it, which just at the moment is the issue. A bill of £187 just dropped on me, and asked about repaying over time and told no, if not immediately paid, debt collectors would be used. Nice disabled help @Plusnet

  • AirtimeRewards
    Airtime Rewards (@AirtimeRewards) reported

    @siondoc Hey Sion 👋 Unfortunately we don't support Plusnet mobile at this time. We do hope to be compatible with Plusnet mobile in the future but don't currently have any ETA's, unfortunately. We'll be sure to keep you updated 📣

  • AnnieJo80051383
    Annie Jones (@AnnieJo80051383) reported

    @Plusnet How can i boost my broadband, does a wifi booster work if the broad band is slow ?.

  • loorollfatcat
    Stephen-Francis (@loorollfatcat) reported

    @Plusnet No internet all morning in streatham and terrible connection all week!

  • klharris30
    😎Keith Harris😎 (@klharris30) reported

    @Plusnet I am having an ongoing issue where I am viewing emails on my iPhone but every time I try to read a new one I have to change between the normal PN network and the 5ghz each time for them to open. Any ideas or fixes please?

  • JennyBratty
    BrattyJennyDragon (@JennyBratty) reported

    @SouthsideTrekk1 @Plusnet Previously had exemplary service from them.

  • SamanthaRive
    Samantha Cox (@SamanthaRive) reported

    @Plusnet I can't sign in to mine or my son's mobile account - I've even just reset the password and it still won't let me in and has now locked the account - again. In the few months I've been a customer, I have not yet been able to sign in. Please advise. Samantha.

  • majesticAsFk
    Dave (@majesticAsFk) reported

    @Plusnet hello, for weeks I've been getting intermittent internet drop outs, usually only lasting a few minutes but is causing problems for work. Can connect to the router fine.

  • JennyBratty
    BrattyJennyDragon (@JennyBratty) reported

    @Plusnet I have an Issue with leaving your broadband, well £186+ issues, and this is the only contact details that are not a phone number. Please respond.

  • JayTayKay1214
    JayTayKay (@JayTayKay1214) reported

    @plusnethelp I was told by a plusnet customer service agent as soon as I change over to Virgin my plusnet contract would end.. but I'm still being billed?? How do get a refund (without calling and getting transferred from piller to post)