Plusnet

Plusnet Outage Report in Heddon on the Wall, Northumberland, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Heddon on the Wall, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heddon on the Wall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Heddon on the Wall, Northumberland, England 02/09/2026 01:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Heddon on the Wall, Northumberland, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne and Wallsend.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomWallsend Internet

Community Discussion

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Plusnet Issues Reports Near Heddon on the Wall, England

Latest outage, problems and issue reports in Heddon on the Wall and nearby locations:

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • GazPottsy G:Potz (@GazPottsy) reported from Morpeth, England

    @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • BoltonCHA1 Bolton CHA Rambling Club (@BoltonCHA1) reported

    @Plusnet Im a UK plusnet customer Ruxton28 user ID. I'm in Australia and can't make a call to the UK. Do I need to enable anything on my phone?

  • Bradrusse11 Bradley Russell (@Bradrusse11) reported

    @Plusnet awful today constantly losing signal nothing no boxing Day football for me keep missing all the goals

  • HinaElton hinstar (@HinaElton) reported

    @Plusnet you messaged to say my full fibre install is delayed and would share an update but nothing still. I expect no payment taken until I have the service and at least the decency of being informed as a long time customer #answerspls #beaccountable

  • xpressanny CORBYN WAS RIGHT BLACK LIVES MATTER (@xpressanny) reported from Gosberton, England

    @Plusnet we like Plusnet and been with them for some time but the signal is now just too awful for words! We’ve had promises about sorting it out months ago and it’s worse now than ever! When are you going to deal with it?

  • xEmilyWood Emily Wood (@xEmilyWood) reported

    @Plusnet Hi Mike. Spoke to my housing people and they said unfortunately I won’t be able to carry over a service of internet provider as it’s not supported here and I can only choose from the list they’ve given me :(

  • WBAcambolia Mike Campbell (@WBAcambolia) reported

    @Plusnet hi there, I want to cancel a monthly rolly mobile contract, how do I do so?? Thanks

  • corkifephotogr1 east coast haar (@corkifephotogr1) reported

    Without doubt @Plusnet are the worst customer service ever. Cancelled contract and they have created an “order” to prevent a new supplier taking over. Utter horrible customer service. @WhichUK as a member any advice

  • wayneov Wayne Vali (@wayneov) reported

    Hi @Plusnet I'm having a problem accessing the @LKQEuroCarParts website. I've tried this from a different network and it loads fine, however, when trying while on Plusnet I get a routing issue. Checked with another Plusnet user and they have the same problem, are you aware?

  • PositiveToughts Angela (@PositiveToughts) reported

    @Plusnet hi I’m look after my Nans contract with you and unfortunately she would like to conceal her contract. Please can you help us

  • s_d_webster Steven Webster (@s_d_webster) reported

    @Plusnet is there an issue in the AB32 area? My connection has been up and down since 1300.