Plusnet Outage Report in Heddon on the Wall, Northumberland, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Heddon on the Wall, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heddon on the Wall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (66%)
-
Wi-fi (14%)
-
Total Blackout (13%)
-
E-mail (5%)
-
Phone (1%)
-
TV (%)
Live Outage Map Near Heddon on the Wall, Northumberland, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne and Bedlington.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Bedlington |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Heddon on the Wall, England
Latest outage, problems and issue reports in Heddon on the Wall and nearby locations:
-
Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
-
Lizzy Robinson
(@Lizzyr59) reported
from
Newcastle upon Tyne, England
@Plusnet Outage in Newcastle? No broadband since 8pm
-
Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
-
Sheila Bull
(@ChattonCottages) reported
from
Riding Mill, England
@Plusnet If only..... 3 months ans till not connected. Dreadful service
-
G:Potz
(@GazPottsy) reported
from
Morpeth, England
@spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.
-
Philip 👌🏼
(@fredspoon) reported
from
Chester-le-Street, England
Broadband down at home @Plusnet not great said there some fault needs and engineer.
-
Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Jac2017
(@Jacdee2017) reported
@Plusnet Plusnet has the worse customer service ever, they all apologise that no-one has got back or provided an update, then do the same! Plusnet has not fulfilled contract I signed up to, but won’t let me leave!
-
James Turley
(@onejaytee) reported
Hi @Plusnet looks like you've just lost yourself a customer 🙃
-
John Hodman
(@HodmanJohn) reported
@Plusnet Thanks Adam, will try that. However, the question is how did these sim numbers ended up with Chinese spammers before they were even active. On your forums there are many people experiencing the same issue.
-
Sarah
(@Sarah_RedMeeple) reported
@pemlife @Plusnet LOL that sounds about right.. I actually understand service problems, they happen, but less so companies making huge profits that wash their hands of direct financial / employment impact on their customers because 'you signed the small print'.
-
ALH
(@AmandaHill70) reported
@Plusnet internet down 7 times in 6 weeks paid extra for more data on phone , no tv . Told me an engineer was coming yesterday , someone house sat while I was at work no one came . They blamed bt .penalised if I come out of contract . I’m paying for a service I’m not getting
-
John Hodman
(@HodmanJohn) reported
@Plusnet Hi Adam, different number each time. I keep blocking them and report them as spam but to no avail. This has been going on from the day your SIM was activated. Never had such issues before then. Last two numbers I blocked are: 07559 938124 and 07537 134638. Thanks.
-
Sarah
(@Sarah_RedMeeple) reported
So let's be clear here. If you work from home, run your own business, etc- don't use @Plusnet. Their small print absolves them from covering costs directly incurred as a result of them not delivering the 'no break in service' advised by their staff - 7 days and counting so far.
-
drawntosew
(@melly_phoenix) reported
@Plusnet 45 minutes left for your advocate team to contact us after being promised at 8am that they 'had' to call us the same working day, 3 weeks no internet, appalling service @WeAreOpenreach @Ofcom
-
grace hooper
(@messalinahooper) reported
@Plusnet speed tests were done you cheeky people. I never told I couldn't because I've not contacted you but I watched the little bt rocket. Please don't send false emails
-
Nicola
(@pemlife) reported
@Sarah_RedMeeple @Plusnet I got £8.40 for mine being out for 4 days. I spent £30 in that time on extra data. (Not plus net) Also to add insult an engineer turned up on day 2, started looking at the issue and then packed up and left as he realised he should have been next door.