Plusnet

Plusnet Outage Report in Heddon on the Wall, Northumberland, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Heddon on the Wall, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heddon on the Wall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Heddon on the Wall, Northumberland, England 01/24/2026 14:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Heddon on the Wall, Northumberland, England

The most recent Plusnet outage reports came from the following cities: Wallsend and Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomWallsend Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Total Blackout

Community Discussion

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Plusnet Issues Reports Near Heddon on the Wall, England

Latest outage, problems and issue reports in Heddon on the Wall and nearby locations:

  • GazPottsy G:Potz (@GazPottsy) reported from Morpeth, England

    @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • caldyr99 Martin Frowd (@caldyr99) reported

    @Plusnet Please advise when internet outage in Chatham ME4 will be fixed, wife and I both work from home and need internet up!

  • Naomi8823 Naomi E (@Naomi8823) reported

    @Plusnet we have been without broadband for over 24hours and we can’t seem to get through to anyone to help us. Please can you contact us to help resolve. Thank you

  • SmiffyNL Smifster (@SmiffyNL) reported

    @Plusnet hi very slow internet speed this morning

  • _kingham Kevin Ingham (@_kingham) reported

    @Plusnet and sending a random tweet in the hope of a reply seems to be the only way to contact customer service

  • scull_brendan Brendan Scull (@scull_brendan) reported

    EA PLUSNET SERVERS DOWN AGAIN FOR THE 2ND TIME IN A WEEK!!! 😡😡😡😡😡 @EASPORTS @EAFIFAesports @EAFIFADirect

  • Linzzzzi Linzi🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇦 (@Linzzzzi) reported

    @Plusnet hello! I'm trying to contact someone about my broadband bill - can you help?

  • TopGunCraig ⚒️ 🫧 Craigo 🫧⚒️ (@TopGunCraig) reported

    @CHartleyPhotos Sim only get on plusnet. Uses ee network but alot cheaper

  • Lexutavia Lexutavia 🎮 (@Lexutavia) reported

    @WrecklessGamer Virgin Media are alright broadband when it works but their customer service is notoriously woeful Plusnet are nice but don't offer FTTP so I went with BT which is their parent company these days

  • KL13069 Kirsty (@KL13069) reported

    @Plusnet hiya. I'd like to turn my voicemail off on the home phone but can't seem to find out how. Any help?

  • retallycally 💙 (@retallycally) reported

    @Plusnet unable to use my mobile as network not registering. Have tried all routes to fix but it won't work. Urgent help needed