Plusnet

Plusnet Outage Report in Heddon on the Wall, Northumberland, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Heddon on the Wall, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heddon on the Wall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Heddon on the Wall, Northumberland, England 02/25/2026 10:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Heddon on the Wall, Northumberland, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Blyth, Washington and Wallsend.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomBlyth Internet
United KingdomWashington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

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Plusnet Issues Reports Near Heddon on the Wall, England

Latest outage, problems and issue reports in Heddon on the Wall and nearby locations:

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • GazPottsy G:Potz (@GazPottsy) reported from Morpeth, England

    @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Vafuncullo Alan 💙 (@Vafuncullo) reported

    @Plusnet I want to cancel my phone. Dont need to talk to anyone just need to cancel. I logged into my account but there's no straightforward option just to cancel. Should i just cancel the direct debit and leave it to expire?

  • 1982joey jo barrow (@1982joey) reported

    @plusnet why on my latest bill have i been charged for a phone call i never made. You might force me to have a landline but i dont plug one in.

  • AndyY1988 Andrew Young (@AndyY1988) reported

    @Plusnet Hi, I'm coming to the end of my broadband contract and want to upgrade but there is no option to do that. Help please....

  • JeanJar91295156 Jean Jarvis (@JeanJar91295156) reported

    @Plusnet Hi I'm trying my hardest to find out how I cancel my contract without phoning but am being lead in circles. Can anyone help please.

  • Plusnet Plusnet (@Plusnet) reported

    @JeanJar91295156 Our address is; Customer Services Team Plusnet Mobile The Balance 2 Pinfold Street Sheffield S1 2GU Is there anything else I can help with today? (2/2) -Sammy- Team Sheffield

  • ValourRain Valour🏳️‍🌈 🏳️‍⚧✝️♿ (@ValourRain) reported

    For a new bloody hub, and paying two internet bills in the same month, to the same damn company and I can't actually log in to sort out of any stuff out or set up anything on the account itself. Should have gone with Plusnet 😭😔

  • Megan92851490 Megan (@Megan92851490) reported

    @Plusnet should I be worried that i am paying a £40+ bill for WiFi that is constantly low signal.don't have a big house and the speed is shocking. When playing/watching the ps4 it needs to be connect to an ethernet cable for it to Work then it rarely connects to my phone either.

  • Cerberu81598070 Cerberus (@Cerberu81598070) reported

    @Plusnet how long before a refund cheque for no service arrives please?

  • patiki02 Chris patiki (@patiki02) reported

    @Plusnet hello, when are you going to compensate me for my slow broadband speed. I pay for the top package and have not been getting the promised download speed for many weeks.

  • Plusnet Plusnet (@Plusnet) reported

    @Carl27513 Hi Carl, thanks for getting in touch and I'm sorry to hear your nan is looking to leave us. To find out if she may be subject to cancellation fees, I'd recommend giving our Cancellations Team a call on 0800 013 2632; who can help find out for you. -Tony Plusnet Sheffield