Plusnet Outage Report in Heddon on the Wall, Northumberland, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Heddon on the Wall, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heddon on the Wall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at Plusnet
Plusnet is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Heddon on the Wall, Northumberland, England
The most recent Plusnet outage reports came from the following cities: Bedlington and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Bedlington |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Heddon on the Wall, England
Latest outage, problems and issue reports in Heddon on the Wall and nearby locations:
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G:Potz
(@GazPottsy) reported
from
Morpeth, England
@spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Sheila Bull
(@ChattonCottages) reported
from
Riding Mill, England
@Plusnet If only..... 3 months ans till not connected. Dreadful service
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Murphy
(@emmaloumurf) reported
@Plusnet Is your website down? If so, can you assist me with a query please?
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Deckles #FBLC
(@Deckledog) reported
@mariepercival @Plusnet Ive just signed another contract with Virgin, managed to keep the same deal I signed up to 18 months ago, they’re the only ones who can provide fast fibre broadband in our area…BT have been so slow reaching our area. Vodafone & EE offering 5g broadband
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Hannah Forest 🔴⚪⚽
(@hannahforest) reported
@Redvansim Yes, keeping old phone. My dad seems to think that Plusnet will automatically unlock the network without us doing anything. Is he right?
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Robert Hill 🏴🇬🇷🇪🇺
(@RobertMHill) reported
@Plusnet Your webmail is down and I cannot get any emails - I rely on this service.
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Graham Hussey
(@gphussey) reported
@Plusnet seems you have issues. Can't get emails and/or access website of webmail. Any update as to what is wrong and when it will be fixed?
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Rosey amazzin 💙nhs
(@AmazzinRosey) reported
Plusnet wifi in a weeks time I payed a month's broadband last week switch over from #now wtf dos it take so long fgs
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mutley
(@Dastardly28) reported
Hi @Plusnet. I’m a customer who had no internet/telephone service for 5 days-bt openreach disconnected it during an infrastructure upgrade and then didn’t reconnect. I was told I’m due a refund on my bill. Cd you please tell me how I apply? Can’t find it on the internet. Thx u
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Kevin Jones
(@KevRJones) reported
@Plusnet email and webmail down again!!! No updates and no service stats? Update please.
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Terry Hawkins
(@Terry_Hawkins) reported
I switched from ADSL with @Plusnet last year to FTTC and landline with @VodafoneUK yet I'm still being charged by Plusnet for the ADSL service. Can one of you get in touch to sort this out?
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Hannah Forest 🔴⚪⚽
(@hannahforest) reported
I've switched phone providers from Vodafone to Plusnet. I have been without a service since this morning and put in new SIM and it says the SIM is locked. I used a PAC to move my number. Anybody know if this will be resolved?