Plusnet

Plusnet Outage Report in Heddon on the Wall, Northumberland, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Heddon on the Wall, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heddon on the Wall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Heddon on the Wall, Northumberland, England 02/09/2026 09:00

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Heddon on the Wall, Northumberland, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne and Wallsend.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomWallsend Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Heddon on the Wall, England

Latest outage, problems and issue reports in Heddon on the Wall and nearby locations:

  • GazPottsy G:Potz (@GazPottsy) reported from Morpeth, England

    @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RP81476301 RP (@RP81476301) reported

    @Plusnet very patchy internet today. Unusual .. is there a problem in FAVERSHAM Kent?

  • poodle_not Not Poodle (@poodle_not) reported

    Hey @Plusnet my business broadband in S11 has been up and down like a fiddler’s elbow for the past two days. Are you aware and what can be done? And yes I’ve restarted the router. Several times. Ta.

  • inneedoftea inneedoftea (@inneedoftea) reported

    @Plusnet Help please - have followed all instructions to reset router and it’s been over 24 hours since my internet worked.

  • HighStreetComp HighStreetComputers (@HighStreetComp) reported

    @Plusnet my broadband has dropped out ever since we changed from Vodafone. We have had our home wirering checked and phone line checked and all is working 100%. This is making our work from home so unstable and unreliable. Plusnet please help us to sort this out!

  • MillerMegmiller Meg Miller (@MillerMegmiller) reported

    @Plusnet Morning. Again I have NO PHONE and NO RESPONSE from Plusnet. Oh sorry....I did get one response telling me it was fixed ...it's NOT......its dead. Supposed to be priority customer as husband has chronic heart disease and we have no mobile signal here?????

  • slippery1961 Stewart L (@slippery1961) reported

    @plusnet i organised and paid for you to install a broadband line for my disabled daughter’s assisted living flat 3 months ago. The first Openreach engineer disabled her emergency chords phoneline to install the new line , so another site visit was arranged to rectify the problem

  • slippery1961 Stewart L (@slippery1961) reported

    @Tonysmini @Plusnet They were obviously hoping that there was a spare pair on the DP cabling, and i am sure there would be mate, so i don’t know what the problem is other than incompetence.

  • zara_a86 Zara A (@zara_a86) reported

    @Plusnet We have not had any service or our broadband activated for 7 weeks. You have repeatedly messed us around . We are both professionals with two young children in the midst of a worldwide pandemic without service from you.

  • bun_ebooks moot_ebooks (@bun_ebooks) reported

    Zelda 3DS looks an awful lot like the quarries 90% of the morning What ******** were they managing? Plusnet internet is getting delivered to

  • kfmag Mrs Barlow (@kfmag) reported

    @Plusnet Internet connection is still extremely poor .