Plusnet

Plusnet Outage Report in Heddon on the Wall, Northumberland, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Heddon on the Wall, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heddon on the Wall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Heddon on the Wall, Northumberland, England 01/05/2026 02:10

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Heddon on the Wall, Northumberland, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne and Bedlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Heddon on the Wall, England

Latest outage, problems and issue reports in Heddon on the Wall and nearby locations:

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • GazPottsy G:Potz (@GazPottsy) reported from Morpeth, England

    @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • chetti333 Chetti333 (@chetti333) reported

    @Plusnet how do you cancel with the first 14 days. The services is not very. I tried the number on your website but it says the number isn’t recognised.

  • DrMattGray Dr Matt Gray (@DrMattGray) reported

    @TalkTalk @atkinson_misty There’s little point in sending a dm unfortunately as you just get fobbed off with excuses, passed around different departments, none of who can answer your questions or sort the problem and then suggest you go back to sales and reorder. Cancel and try @Plusnet

  • passifromtarn steven passmore (@passifromtarn) reported

    @KippaxRyan92 Plusnet is the worst Internet I've had. Dial up in the 80s was quicker

  • gilliankilroy gillian kilroy (@gilliankilroy) reported

    @Plusnet is your website not working? Just logged into my account. Whatever I click on brings no results. For eg, clicked on Contact Us for my account and nothing happens.

  • gpdon GP 🛡️May contain traces of sarcasm. (@gpdon) reported

    @Plusnet Following a visit from an engineer to fix a fault on my line, the engineer said he would recommend a replacement router. Can I find if this has has been actioned?

  • punkypye Karen (@punkypye) reported

    @Plusnet my daughter has been trying to get through to you all week to renew contract......no answer, chat not working, renewal option on site not working, now being charged nearly double 😕 please help

  • isabelBike Isabel (@isabelBike) reported

    @Plusnet my broadband (in SW162JG) has been poor for months now, calls are dropping repeatedly, and there's hardly any bandwidth. Any plans to sort the problem soon?

  • sarah_robohague Sarah Robinson (@sarah_robohague) reported from Newbold, England

    @Plusnet ....charging £230 to a 90 Yr old who has had to go into a care home due to alzheimers. Yes we have asked to end the contract early, but surely due to the extenuating circumstances you have some policy in place to help our elderly. @alzheimerssoc @ageuk

  • johnmcphie John McPhie (@johnmcphie) reported

    @plusnet I urgently need broadband support and all of your phone numbers are down. Help!

  • ian_bill67 @ian_bill67 (@ian_bill67) reported

    @gmb @MartinSLewis I've just bought a sim free Pixel 7 pro phone and put my 12gb data unlimited texts and call @Plusnet 30 day sim only card only £8 why should I pay any mobile network £40+ pm for a 2 year contract