Plusnet Outage Report in Heddon on the Wall, Northumberland, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Heddon on the Wall, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heddon on the Wall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Live Outage Map Near Heddon on the Wall, Northumberland, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Wallsend |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Heddon on the Wall, England
Latest outage, problems and issue reports in Heddon on the Wall and nearby locations:
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Philip 👌🏼
(@fredspoon) reported
from
Chester-le-Street, England
Broadband down at home @Plusnet not great said there some fault needs and engineer.
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Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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G:Potz
(@GazPottsy) reported
from
Morpeth, England
@spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Sheila Bull
(@ChattonCottages) reported
from
Riding Mill, England
@Plusnet If only..... 3 months ans till not connected. Dreadful service
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Yorkshire Lady
(@YorkshireLady3) reported
@EyeOldham @NKrankie We have been with Plusnet for years without trouble. Customer service is excellent even for non technical people like me.
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Christopher Lewis
(@Chris_P_Lewis) reported
If you're a @Plusnet mobile customer, please check your bank statements. They've taken my monthly direct debit TEN times this month. How can the bank let them take a payment...TEN times. 🤪😳
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Denise Fitzsimons
(@DeniseFitzsimo7) reported
@Plusnet Please fix my vulnerable Aunts email only account. You cut it off on 20 Aug and you still haven’t fixed it.
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Andtora
(@Andtora2) reported
@Plusnet Any update on hastings outage?
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Charlie Harrison🎗
(@chasserific) reported
@BBCNews @bbcburnsy can you please put this message in the public domain - Plusnet Mobile Accounts with a Monthly Direct Debit please check their Bank Account. ‘System issue’ yesterday - multiple DD’s were taken out of accounts. Ours 10 times (!!) Plusnet Aware refund 5-10 days!
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Aaron Saffer
(@adsaffer) reported
@Plusnet We have no mobile signal in M22 area, according to EE status the issue has been resolved but still not working? Second Tweet!
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Chris meadows
(@C_G_Meadows) reported
@Plusnet why is my internet terrible since switching to you? Moved from a rock solid talktalk and had constant dropouts since. I thought talktalk were supposed to be terrible and plusnet decent? I’m seeing the opposite. Constant disconnections, weak WiFi and the router is ancient
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Plusnet
(@Plusnet) reported
@andy17467869 Hi Andy, sorry to hear this - we're not seeing any issues on our side, is it just devices connected wirelessly you're seeing this issue on? - Jess, Plusnet Leeds 🌻
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Peter Lambert
(@MrPeterLambert) reported
If you're considering a home move with @Plusnet, don't bother. Due to their system messing up, it will be a month between moving in and getting a working internet service. I was told it would be the day after.
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Rob O'Neill
(@EconNewsH) reported
@Plusnet called customer services about broadband and was told I'd get a call back in 5 mins. That was 15-20 mins ago and not the first time your customer service team have ghosted me like this.