Plusnet

Plusnet Outage Report in Heddon on the Wall, Northumberland, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Heddon on the Wall, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heddon on the Wall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Heddon on the Wall, Northumberland, England 01/09/2026 02:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Heddon on the Wall, Northumberland, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne and Bedlington.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Heddon on the Wall, England

Latest outage, problems and issue reports in Heddon on the Wall and nearby locations:

  • GazPottsy G:Potz (@GazPottsy) reported from Morpeth, England

    @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • meer_salt Richard of Hollins💙 (@meer_salt) reported

    @EmmaDixon_EU Have heard good stuff about Plusnet, but sadly they don’t provide the service I need (fttp) in our neck of the woods

  • Demonkid LokiEliot (@Demonkid) reported

    Is @Plusnet having a large uk outage? @plusnethelp

  • codemon18429317 codemonkey (@codemon18429317) reported

    @Plusnet I've received a troubling email from you about an account cancellation fee of £60, after YOU created a new account for my fibre service when I moved house. It's threatening me with debt collection. Can you please explain?

  • geekycow Julie Brandon 🇬🇧🇪🇺🌈❤️ (@geekycow) reported

    @Mortgage_Stu @Plusnet @plusnethelp That sounds a likely culprit. It might be worth trying, yes. It depends what exactly is happening. These issues can be hard to solve. Remember the news story about guy with an old fashioned TV who knocked the whole neighborhood off the internet whenever he turned his TV on?

  • SaithieCrafts Saithie (@SaithieCrafts) reported

    @geekycow @MrsAverageMan @TalkTalk I am also on PlusNet, connection went down at midnight and hasn't been up yet.

  • llucyjoness Lucy Jones (@llucyjoness) reported

    Imagine working from home with internet that goes down at least twice a month for the past 3-4 months, for over 24 hours, and having no support/resolution from @Plusnet 🙃 I implore everyone to avoid them

  • ChloeRaccoon Chloe Cresswell (@ChloeRaccoon) reported

    @Plusnet @zeninternet @plusnet support now asking us to look for a BT hotspot in the area...

  • RealSplinterUK SplinterUK (@RealSplinterUK) reported

    @xXTHLXx @garysmartin dont know if Plusnet does fibre but right now would avoid changing to them. had problems at package startup, line was even downgraded when with BT and Plusnet. Both providers, same problem. Not even for fibre as this area is catered poop by ISP's and network infrastructure teams

  • KHriminology Kevin Hoffin (@KHriminology) reported

    @plusnethelp @Plusnet my connection has been up and down for a week now. I need a stable connection for work. Please help. There's no good reason for this fluctuation.

  • sailorbardiel sailorbardiel (@sailorbardiel) reported

    @Plusnet my internet went off for a bit yesterday but woke up this morning and it's been down all day (1 apr) in Staines. I am having to use my mobile data which is expensive! when are you going to restore my internet? I'm paying for this!