Plusnet

Plusnet Outage Report in Heddon on the Wall, Northumberland, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Heddon on the Wall, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heddon on the Wall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Heddon on the Wall, Northumberland, England 01/29/2026 19:20

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Heddon on the Wall, Northumberland, England

The most recent Plusnet outage reports came from the following cities: Wallsend and Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomWallsend Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Heddon on the Wall, England

Latest outage, problems and issue reports in Heddon on the Wall and nearby locations:

  • GazPottsy G:Potz (@GazPottsy) reported from Morpeth, England

    @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • BurkleAnne Anne Burkle (@BurkleAnne) reported

    Hey @Plusnet why can't we access our email accounts from webmail? Is it a problem your end?

  • djelibeybi_meg MEG (@djelibeybi_meg) reported

    Email down all day? Shocking for an ISP. Very few updates on @Plusnet site and now it says it may be resolved tomorrow. Worst outage in my 20 yrs with them.

  • LoneLeVay LoneBee (@LoneLeVay) reported

    @Plusnet @TonyOcton If only some why no temporary fix for those affected. Is there any indication of how many are unable to access their mail?

  • drw2803 Dave Watkin (@drw2803) reported

    @Plusnet why when there’s a MAJOR outage (your words) do you say “some customers “. Isn’t it all those with plusnet email addresses? I haven’t had a mail since 22:20 yesterday!

  • RIT1973 Roger Taylor #KBF (@RIT1973) reported

    @aledrob @Plusnet @CappellaSue Plusnet broadband is affected in my area, completely down, absolute joke repair times.

  • _JamieMcIntyre Jamie McIntyre (@_JamieMcIntyre) reported

    @Plusnet Yes, I read your first meaningful update of the day, posted at 3.09pm. And 'some customers' is a disingenuous way of putting it, plus it's not 'just now' it's been since last night. It's bad enough e-mail is down, without trying to sugar-coat it 😳

  • TonyOcton TONY OCTON (@TonyOcton) reported

    @Plusnet My business has ground to a halt today thanks to your inability to fix the email issue. 24 hours without a functioning email account is unacceptable for anyone, especially a business. “We’ll do you proud” Cheap words from a below par company! Hope you are “proud”!!

  • ims_ian Ian S (@ims_ian) reported

    @Plusnet Hello, my email has been down all day, unable to collect messages on 'phone or desktop. When will the service be restored?

  • MARKAFN MARK SOUTHWELL (@MARKAFN) reported

    @AK90881221 @Plusnet It’s because they’re completely broken today

  • RichardnotatKF Richard Humphries 💚 (@RichardnotatKF) reported

    @MelanieHenwood @Plusnet Bad luck Melanie, really frustrating isn’t it, so much for business continuity!