Plusnet

Plusnet Outage Report in Heddon on the Wall, Northumberland, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Heddon on the Wall, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heddon on the Wall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Heddon on the Wall, Northumberland, England 11/27/2025 23:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Heddon on the Wall, Northumberland, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne and Bedlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Wi-fi
United KingdomBedlington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

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Plusnet Issues Reports Near Heddon on the Wall, England

Latest outage, problems and issue reports in Heddon on the Wall and nearby locations:

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • GazPottsy G:Potz (@GazPottsy) reported from Morpeth, England

    @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • Lizzyr59 Lizzy Robinson (@Lizzyr59) reported from Newcastle upon Tyne, England

    @Plusnet Outage in Newcastle? No broadband since 8pm

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • timleng Tim Leng (@timleng) reported

    @lemonfreshrob I used them for a rental property and was close to swapping to them here, but absolutely bloody not after all the problems. I’d recommend plusnet in London - they’re were faultless when I was there.

  • GarethHill1 Gareth Hill (@GarethHill1) reported

    @Plusnet I wasn't the original poster, I was highlighting that terrible service by you not replying to her. Strange that you replied to me!

  • BobenhamHotspur Robert Titchmarsh (@BobenhamHotspur) reported

    @Plusnet Thank you for your reply. Unfortunately it was my stupid mistake that was causing the problem. I had forgotten that I still had partial airplane mode turned on, upon realising this I was able to receive my texts 😬. Sorry to have bothered you.

  • NatashaSpucia Natasha Burton (@NatashaSpucia) reported

    @Plusnet why have you restricted my services when my bill is payed?? I have reset my router 3 times and still no service get this sorted please ASAP! Thanks

  • cra5h_davies crash ahhhhhhhhh (@cra5h_davies) reported

    @Plusnet @plusnethelp - can you advise of any issues today? My router has randomly dropped multiple times this morning and is taking a while to come back up. North West England

  • omagnon1986 Omagnon (@omagnon1986) reported

    @virginmedia Will you atnotify twitter when the phonelines are back so I can speak to a member of your team about looking to cancel my service. Because I cant work from home where the service just keeps dropping. For what I pay I could get plusnet or Vodafone for about £20 cheaper

  • N4HM3D N4HM3D (@N4HM3D) reported

    I've never been through a relationship breakup, so I ask is this what a breakup is like? @Plusnet giving out toxic vibes because I want to leave them for @VodafoneUK...

  • minkaur5 Minreet Kaur (@minkaur5) reported

    @Plusnet hi I’ve been on the phone over 30 minutes and all I want is a refund that you owe me for my bill as i am no longer a customer. You should have given this refund by now, but instead I’m having to chase! It’s terrible customer service.

  • Nichlosallsorts nicholie milnee (@Nichlosallsorts) reported

    @Plusnet hi I have a problem with my new router I’ve had it for a couple of months now and all devices and wps devices keep occasionally don’t work although they say “connected”

  • davidrsim David Sim 🕊️ (@davidrsim) reported

    Yet another @Plusnet customer here with a mobile number that has been ported but no SIM card. Brilliant.