Plusnet

Plusnet Outage Report in Heddon on the Wall, Northumberland, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Heddon on the Wall, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heddon on the Wall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Heddon on the Wall, Northumberland, England 12/27/2025 01:15

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Heddon on the Wall, Northumberland, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne and Bedlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne E-mail
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomBedlington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

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Plusnet Issues Reports Near Heddon on the Wall, England

Latest outage, problems and issue reports in Heddon on the Wall and nearby locations:

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • GazPottsy G:Potz (@GazPottsy) reported from Morpeth, England

    @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • BibiMaghoo Jonny K (@BibiMaghoo) reported

    @Plusnet Our mobiles are offline (emergency only, no network) but you only have a phone number as contact, so here I am, tagging you on twitter for help. Two different numbers / sims in different phones are not working today.

  • incognito1986 Dr.ArnavSingh Tanwar (@incognito1986) reported

    @Plusnet 23 days, multiple calls/emails, cancelled orders - still counting days to someday finally have my internet connection! I am not sure how is this award-winning customer service?

  • maddie_5432 Maddie Drinkwater (@maddie_5432) reported

    @Plusnet Helping my mother-in-law setup her new Plusnet service and had an email to say she's getting a new phone number...we don't want this! What can we do?!

  • milliekirby97 mill (@milliekirby97) reported

    Unable to use my data whatsoever while abroad and had to hot spot off my boyfriend’s phone the whole time 🙃 @Plusnet are an actual joke had nothing but issues from the beginning!!!!

  • filipino_chino Filipino Chino (@filipino_chino) reported

    @plusnet regarding scam callers on your mobile service (@EE) what can i do to cut this down. I must have been put on a list as i am getting daily calls, had about 5 today. I don't mind wasting scammers times, but it's getting a bit too much at the moment

  • kerryjeanlister KJL (@kerryjeanlister) reported

    @TorquayBell @virginmedia it's fast but the customer service is so bad it's not worth it. We've found similar speed a lot cheaper with Plusnet.

  • philsbin Phil 🏍🏍🏍🏍😁 (@philsbin) reported

    @Plusnet Can't seem to login to my emails, keep getting some message about failed fetch command? Can you help

  • Plusnet Plusnet (@Plusnet) reported

    @stoofer2 Hi Helen, I'm sorry to hear your TV's losing connection over Wi-Fi; is this the only device having this issue, or are other devices also losing connection around the same time? -Tony Plusnet Sheffield

  • km_gracie Kerry Gracie (@km_gracie) reported

    @Plusnet are you aware of any problems in the NE15 area? I've not had any mobile signal (calls, texts, data) since lunchtime today and your call center is too busy to take any calls. Thanks

  • hankspears Hank Spears 🇪🇺💙 (@hankspears) reported

    @JohnMcArts Hi John, we live around the corner and have the same problem. The @bt_uk website is still claiming there is no outage but we've had no @Plusnet service since 12.00 yesterday. I presume yours is still down?