Plusnet Outage Report in Heddon on the Wall, Northumberland, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Heddon on the Wall, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heddon on the Wall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Heddon on the Wall, Northumberland, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne and Bedlington.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Bedlington |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Heddon on the Wall, England
Latest outage, problems and issue reports in Heddon on the Wall and nearby locations:
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Sheila Bull
(@ChattonCottages) reported
from
Riding Mill, England
@Plusnet If only..... 3 months ans till not connected. Dreadful service
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G:Potz
(@GazPottsy) reported
from
Morpeth, England
@spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Daniella Gluck
(@DaniellaGluck) reported
@spconnolly @Plusnet Change to Zen. Really good UK service and not overpriced.
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Bits N Bobs
(@RandomStuff1963) reported
@Plusnet Your email to me has a link saying that I can contact the Help Assistant, however, when I click on this it's no longer available. Appalling service.
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SIMON KIDD
(@SimonKidd) reported
@Plusnet youve just switched off b/band to my 80yo mother 9 days before we agreed. Now no internet, limited tv etc. Not acceptable & poor customer service!
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hannah strong
(@thethirdhan) reported
Everyone who told me Plusnet customer service was good…why did you lie 🥲
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@2_Wheeled_Wolf 🇪🇺
(@2_Wheeled_Wolf) reported
please @Plusnet, it'll just add more to my complaint to OFCOM & legal action! I have the emails, the messages to show it is you who's been the arsehole in all this! Which includes the claim I was in credit so no bill to pay & more lies! Go read Question 227237770 Plusnet! 4/end
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Melissa Fisher
(@fishouthebox) reported
Oh dear...a bit worried that the latest case says 6 weeks until we have internet with PlusNet! I'm going to need to find a temporary solution. Any ideas? Some sort of dongle/router/mobile hotspot?
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Ranty Lars
(@rantylars) reported
@Plusnet Yes, the assistant who helped me was very friendly and knowledgeable and made sure I was sorted - I had a follow up email from provisioning this week so all was done well. I'm terrible with names, but it was a Scottish gentleman. Poor call queueing system is my only criticism!
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@2_Wheeled_Wolf 🇪🇺
(@2_Wheeled_Wolf) reported
starting new services with new ISP. No one could say why & now it's clear it's thanks to @Plusnet for ******* up my broadband connection on the 10th & making my life hell trying to sort it out & in the end told the new ISP to shove it too after 3 weeks of **** all broadband 2/
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Simon Welsh Notton
(@theboynotton) reported
Ahhhh @Plusnet Purveyors of the classic passive aggressive telephone advisor. Yep the one that doesn’t listen and then, when the customer gets frustrated and angry, decides to laugh at them. And all before he’s even accessed the correct account. You’re disgusting frankly.
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Dame Sarah Connolly
(@spconnolly) reported
Well @Plusnet it’s been two months and still no reply to emails via customer support. This is an outrageously poor customer service and since you are not responding I’m forced to do this.