Plusnet

Plusnet Outage Report in Heddon on the Wall, Northumberland, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Heddon on the Wall, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heddon on the Wall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Heddon on the Wall, Northumberland, England 12/14/2025 02:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Heddon on the Wall, Northumberland, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne and Bedlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomBedlington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Heddon on the Wall, England

Latest outage, problems and issue reports in Heddon on the Wall and nearby locations:

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • Lizzyr59 Lizzy Robinson (@Lizzyr59) reported from Newcastle upon Tyne, England

    @Plusnet Outage in Newcastle? No broadband since 8pm

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • GazPottsy G:Potz (@GazPottsy) reported from Morpeth, England

    @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • HowardJEvans Howard J Evans (@HowardJEvans) reported

    @Plusnet Any updates please, outage all day, and still no updates.

  • johnwark81 Dave (@johnwark81) reported

    @Plusnet @gphussey If you've got some 'steps which may help', fancy sharing them with all your customers instead of just Graham?

  • Plusnet Plusnet (@Plusnet) reported

    @chris_reckons Hi Chris, I can assure you this is being worked on to fix as soon as possible. The service status has been updated recently regarding this issue. - Curtis, Plusnet Sheffield

  • hbcmike Mike Brown (@hbcmike) reported

    @Plusnet Pls fix email! When’s it going to work???

  • AmandaS40972684 Amanda Saunders 💙 (@AmandaS40972684) reported

    @hbcmike @Plusnet @Google Looks as if it’s now going to be “an overnight fix” so unlikely to receive our emails until tomorrow 😩

  • PolicyRob Rob (@PolicyRob) reported

    @HelloFromMarcus @Plusnet BY by proxy. Awful firm.

  • HouseKelly17 PaulJohn (PJ) 🤤 (@HouseKelly17) reported

    Everytime I’ve complained to Plusnet my service ***** up for about a week after it….. Whoever voted them the best wifi provider in the U.K. clearly got paid off!! They are ******* AWFUL!!

  • aledrob Aled Roberts (@aledrob) reported from Saltney, Wales

    @Daily_Express @Plusnet Why do I have to get my updates on service outage from the Daily Express?

  • awsiow Andrew Starnes (@awsiow) reported

    When are we getting email back @Plusnet ? It’s been down for hours!

  • PolicyRob Rob (@PolicyRob) reported

    @HelloFromMarcus @Plusnet BT by proxy. Awful company.