Plusnet Outage Report in Heddon on the Wall, Northumberland, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Heddon on the Wall, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heddon on the Wall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Heddon on the Wall, Northumberland, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne and Bedlington.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Bedlington |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Heddon on the Wall, England
Latest outage, problems and issue reports in Heddon on the Wall and nearby locations:
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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G:Potz
(@GazPottsy) reported
from
Morpeth, England
@spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.
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Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
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Sheila Bull
(@ChattonCottages) reported
from
Riding Mill, England
@Plusnet If only..... 3 months ans till not connected. Dreadful service
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Philip 👌🏼
(@fredspoon) reported
from
Chester-le-Street, England
Broadband down at home @Plusnet not great said there some fault needs and engineer.
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Kristian van der Vliet 🇬🇧🇳🇱🇪🇺🏳️⚧️
(@kristianvanders) reported
@dotwaffle @Plusnet There is in fact a problem, though.
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Jon LeVec
(@w2wanderer) reported
@jacquep @skytv Had Sky for ages. With a very slow BB speed. Complained and they repeatedly said "we'll try to improve, but it's yr old BT copper cable.." still <0.5MB. Spoke with PlusNet ab this and they just said 'rubbish'. Never will buy anything from them ever again.
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James Baker
(@Jamesdbaker1) reported
@JasonGood Would recommend plusnet - good customer service and little if any downtime
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Bri
(@beard15SWD) reported
YET AGAIN @Plusnet DO ME PROUD and lower my SPEED and I miss the the goal even though Im "guaranteed 60 mbps . Im in contract until May 22 can I have a refund please for this SHITE service.
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andy
(@andy17467869) reported
@Plusnet Got a router bt smart one just need help setting it up please on Monday
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Mia
(@mimibones) reported
@Plusnet I can't find a place to register a complaint. My WiFi cuts out nearly everyday for an hour or two in the evening/night (occuring for months). As a paid service, this is unacceptable. Please reimburse me for the service I'm paying for & not receiving
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rakku
(@rackvevo) reported
@Plusnet Your wifi is a torture method. Your wifi never ******* works like at all.
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Matthew Walster
(@dotwaffle) reported
@kristianvanders @Plusnet That's fine, most routers are ICMP rate limited. So long as your destination isn't seeing any packet loss, there's no problem to report.
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That Bloke
(@lorddepravus) reported
@Plusnet Promised firmware update on router didn't happen. This is now 2 weeks without broadband. Your service is beyond dreadful. I recommend everyone stays away from #plusnet.
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James Bennett
(@Jamesdcfc1993) reported
@Plusnet How come my internet has been down since 13:00? I messaged you but you haven’t responded