Plusnet

Plusnet Outage Report in Heddon on the Wall, Northumberland, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Heddon on the Wall, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heddon on the Wall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Heddon on the Wall, Northumberland, England 02/27/2026 13:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Heddon on the Wall, Northumberland, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Blyth, Washington and Wallsend.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomBlyth Internet
United KingdomWashington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

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Plusnet Issues Reports Near Heddon on the Wall, England

Latest outage, problems and issue reports in Heddon on the Wall and nearby locations:

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • GazPottsy G:Potz (@GazPottsy) reported from Morpeth, England

    @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

  • Lizzyr59 Lizzy Robinson (@Lizzyr59) reported from Newcastle upon Tyne, England

    @Plusnet Outage in Newcastle? No broadband since 8pm

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AustinP39032121 Austin Powers (@AustinP39032121) reported

    @Plusnet Trying to login to Plusnet Mobile to cancel sim only username, password and mobile number is not accepted. Yet payment is still being taken. Can you tell me how I can cancel.

  • squiffyshampton Jane (@squiffyshampton) reported

    @Plusnet just hit me for an increase “in line with inflation” I’ll have no problem paying it if ALL their employees get it in their wage rise in-line with inflation…… but I suppose Al,those hard up shareholders need their dividends so much more

  • southsideraven_ Amy (@southsideraven_) reported

    @Plusnet Do you have an internet outage cause my wifi comes cutting off & on? I’ve do the whole turn off & on

  • MartineAWells M Ainsworth-Wells (@MartineAWells) reported

    @plusnet - appalled and shocked that you allegedly win awards for service. The process of switching my elderly Mum from John Lewis to Plusnet has been nothing short of a shambles. -0/10

  • petehawk Pete Hawkins (@petehawk) reported

    @Plusnet Usually companies do something when they make request in this fashion. So far, nothing heard privately from @Plusnet. Your customer service is beginning to match your broadband service.

  • Ravendite4 Gemma Surrage (@Ravendite4) reported

    @Plusnet Any idea when the mobile signal will be restored in AB53. I know its an issue with EE's end. Lot's of people off power and have no mobile signal so cut off

  • Tigercatgirl RSG (@Tigercatgirl) reported

    Seriously thought about swapping from @Plusnet this year but decided to give it a final go. Disappointed to see the March price increases even if it is in the small print. An extra @£3.50 a month doesn’t make the service competitive. Stung for a phoneline I can’t even use!

  • tianamaydawson Ttt (@tianamaydawson) reported

    Fancy @Plusnet refusing to make a payment plan for a last payment? And being encouraged to let the debt collectors contact me to make a plan with them + 25% service charges. Sick joke. Awful company

  • ashlealou ashlea roberts (@ashlealou) reported

    @Plusnet after very unsuccessfully trying to sort out a mobile issue with your customer service team I am very unhappy please can you assist me to resolve this.

  • DeeCee65058630 DeeCee (@DeeCee65058630) reported

    @HelenAshby72 Ours with Plusnet was easy. It even suggested making a cup of tea whilst waiting for it to find its signal. My kind of manual. Good luck.