Plusnet Outage Report in Heddon on the Wall, Northumberland, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Heddon on the Wall, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heddon on the Wall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (69%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Heddon on the Wall, Northumberland, England
The most recent Plusnet outage reports came from the following cities: Bedlington and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Bedlington |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Heddon on the Wall, England
Latest outage, problems and issue reports in Heddon on the Wall and nearby locations:
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G:Potz
(@GazPottsy) reported
from
Morpeth, England
@spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.
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Philip 👌🏼
(@fredspoon) reported
from
Chester-le-Street, England
Broadband down at home @Plusnet not great said there some fault needs and engineer.
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
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stevegaish
(@stevegaish) reported
from
Whickham, England
@Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.
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Sheila Bull
(@ChattonCottages) reported
from
Riding Mill, England
@Plusnet If only..... 3 months ans till not connected. Dreadful service
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Lizzy Robinson
(@Lizzyr59) reported
from
Newcastle upon Tyne, England
@Plusnet Outage in Newcastle? No broadband since 8pm
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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David Lyon
(@YawningLyon) reported
@Documark @Plusnet @OpenreachHelp It's worth testing it with a couple of devices, including at least one smart phone. Also test the wired connection speed, as that's what Openreach are responsible for. Wifi connectivity is down to the customer's router.
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🇬🇧Julia Stephenson WarOnWoke VoteReformParty🇬🇧
(@Vernia) reported
@O2 I have been trying to activate my sim all morning. I’ve called O2 but nobody is replying. I will DM but will have to return to @Plusnet if I can’t get any service. It’s a bit more but they do have customer service.
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Ben Carter
(@BenCarter78) reported
@Plusnet are you storing customers' passwords as plain text? why am i being asked for the X character of my password whem calling you? Surely this is the worst practice possible
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Tracey Amass 💙
(@TraceyAmass) reported
@Plusnet it is a joke that I can’t report an internet outage after 19.30. That is very poor customer care
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Sue Harte
(@SueHarte) reported
@Plusnet EE say they know there is a problem in my area with the network - calling and texting is terrible and I can't even get onto wificalling. I can't contact EE as I am a plusnet customer. SO FRUSTRATED. What is happening!
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Caroline, who smiles at dogs
(@mazylady) reported
@Plusnet We were supposed to get a call back from your support dept in 20 minutes. That was 2 hours ago. I also DM'd you 3 hours ago. Our boardband is unusable and has been that way for almost a week. What is going on?
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Colin Hutt
(@Jabba1967) reported
@virginmedia Hi team, getting confusing messages. New customer 786074903 Spoke to Rachel yesterday as my kit arrived but didn’t want to install yet as still in contract for another 4 weeks with PlusNet.Rachel confirmed OK but today I have text asking me to install in 12 hrs? Help
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Jennie Grimwood
(@jennie_grimwood) reported
@Plusnet why have I been charged for making phone calls when I don’t even own a landline and never have…
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Mark Hirst
(@Documark) reported
The @Plusnet advisor has said nothing they can do and service likely to get worse as more people sign up! Worse than 0.36mbps upload?! His attitude less than supportive or helpful. Have terminated service and will get a sim only, hotspot, unlimited deal instead at 1/2 the price.
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Susan Garwood
(@SusanGarwood1) reported
@Plusnet we've upgraded our broadband with Plusnet and there's issues installing the line. The 3rd review is now due 10th Jan but we still paying for the service. Can you assist?