Plusnet Outage Report in Heddon on the Wall, Northumberland, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Heddon on the Wall, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heddon on the Wall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (63%)
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Wi-fi (16%)
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Total Blackout (10%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Live Outage Map Near Heddon on the Wall, Northumberland, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Blyth, Washington and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Blyth |
Internet | |
| Washington |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Heddon on the Wall, England
Latest outage, problems and issue reports in Heddon on the Wall and nearby locations:
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Sheila Bull
(@ChattonCottages) reported
from
Riding Mill, England
@Plusnet If only..... 3 months ans till not connected. Dreadful service
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Lizzy Robinson
(@Lizzyr59) reported
from
Newcastle upon Tyne, England
@Plusnet Outage in Newcastle? No broadband since 8pm
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Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
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G:Potz
(@GazPottsy) reported
from
Morpeth, England
@spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.
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Philip 👌🏼
(@fredspoon) reported
from
Chester-le-Street, England
Broadband down at home @Plusnet not great said there some fault needs and engineer.
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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stevegaish
(@stevegaish) reported
from
Whickham, England
@Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Marc Ayres
(@MarcAyres3) reported
@Plusnet I cannot stress enough just how garbage PlusNet are. Awful, constantly going out, trying to work form home and it's a ******* nightmare, bloody awful service.
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chris whiterod
(@harleyrusk) reported
Hello @Plusnet do you have anyone in customer service today?@plusnethelp No landline or broadband currently 35 minutes on hold. Third repeat of Slade...
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Jake Longhorn
(@jjal12_) reported
So after 1 hour and half, still noone knows what the issue is. Told that it's been raised to supply team to try and figure out, despite being told the same two days ago... Still though, @Plusnet have done 'nothing wrong'
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Martin - INSIDE VR
(@Martin76x) reported
@Plusnet you need to fix my connection ... I've got a faster upload than download ... WTF ??? @plusnethelp
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Paul Barnard
(@norfolkpauluk) reported
The award for worse wait time for customer services must go to @Plusnet 1hr and still waiting to get my “problem” resolved of having my phone line connected!
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Lacdoru
(@datlossit) reported
At my breaking point: @Plusnet is a scam. Absolutely everything has been tried to fix our hub going down every single day, sometimes up to 6 times within just 15 minutes. i'm done with your ****, we're moving off once we get the chance, this is absolutely unacceptable.
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Crone(akaCorona)🤒Alone😷BA(Open)Hons
(@PamillaBAV1) reported
@Plusnet "No problem" when there most evidently IS a problem just not appropriate.
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Marc
(@_Marc_74) reported
@plusnethelp @martinsinclair4 @EccP16Biology waiting days just for a response to a dm...... never an issue with plusnet until you asked if i wanted to upgrade. they broke my connection and now you wont talk
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Nikki Applewhite
(@applesnj) reported
@plusnethelp @Plusnet please please can you help my friends who have had no internet now for over 2 weeks. They are 85 years old. Your customer care seems non existent HELP them please.
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Crone(akaCorona)🤒Alone😷BA(Open)Hons
(@PamillaBAV1) reported
@Plusnet Call took c 45 mins, most of it on hold. You took the cash early Nov, cancelled the order 15/11 without telling me, told me end Nov the refund'd be 28 days after 15/11, now it's 14 days after 15/12. & call handlers who end calls with "no problem" need retraining 1/