Plusnet

Plusnet Outage Report in Heddon on the Wall, Northumberland, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Heddon on the Wall, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heddon on the Wall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Heddon on the Wall, Northumberland, England 03/07/2026 20:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Heddon on the Wall, Northumberland, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Blyth, Washington and Wallsend.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomBlyth Internet
United KingdomWashington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Heddon on the Wall, England

Latest outage, problems and issue reports in Heddon on the Wall and nearby locations:

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • GazPottsy G:Potz (@GazPottsy) reported from Morpeth, England

    @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MarcSchmitz18 Marc Schmitz (@MarcSchmitz18) reported

    @Plusnet Hi Matt, are you telling me that with the package we have, we can’t stream anything? Seems a bit odd that Plusnet offers its clients a service which makes it impossible to stream any programme.

  • izziclarkeart Izzi Clarke Art (@izziclarkeart) reported

    @Plusnet internet issues & we’ve only been with you for a few weeks. Sent a DM

  • tris20 MadTris89 (@tris20) reported

    @Plusnet my WiFi has gone down, is there an issue in the ne61 area? not seeing anything on the service status to reflect this.

  • brownsandra1962 Sandyb (@brownsandra1962) reported

    @Plusnet I had an engineer out a few weeks ago and he found no problems with the wiring or socket, the socket was newly installed just last year. He said it was the router. After speaking with someone at plusnet they managed to get me back connected via correcting my username.

  • neilmuirhead1 Neil Muirhead (@neilmuirhead1) reported

    Just want everyone to know that Plusnet are by very far the absolute worst broadband provider I've ever had, in my opinion I'd suggest that you don't even consider their service.

  • BaddBadger Slam (@BaddBadger) reported

    The thing i hated about the years i spent as a PlusNet customer was seeing all the adverts on TV all the time that went on and on about their “great service” and “award winning customer service”, from a company that provided some of the worst of either that I’ve ever experienced.

  • KyleHew58375661 Kyle Hewitt (@KyleHew58375661) reported

    @Plusnet I rely on WiFi calling as my area has no mobile coverage. And i have WiFi issues. You dont have an Email help address. How do i get my WiFi fixed??

  • AMcCaddon Andrew McCaddon (@AMcCaddon) reported

    @Plusnet Your webmail server is absolutely appalling!! Please fix it ASAP please!!

  • jim07165581 jim (@jim07165581) reported

    @baldfatlimey @Plusnet Plusnet is crap, i can't wait till my contract finishes in October

  • minnie12000 Niamh (@minnie12000) reported

    @Plusnet Ten years ago, my parents (who are now pensioners) joined Plusnet and today they will be leaving. They’ve inadvertently signed up to a contract they can’t keep up with. Unfortunately nothing customer services can do, very disappointing for loyal customer.