Plusnet Outage Report in Heddon on the Wall, Northumberland, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Heddon on the Wall, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heddon on the Wall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Heddon on the Wall, Northumberland, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Blyth, Washington and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Blyth |
Internet | |
| Washington |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Heddon on the Wall, England
Latest outage, problems and issue reports in Heddon on the Wall and nearby locations:
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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Sheila Bull
(@ChattonCottages) reported
from
Riding Mill, England
@Plusnet If only..... 3 months ans till not connected. Dreadful service
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Philip 👌🏼
(@fredspoon) reported
from
Chester-le-Street, England
Broadband down at home @Plusnet not great said there some fault needs and engineer.
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
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G:Potz
(@GazPottsy) reported
from
Morpeth, England
@spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Anderson
(@eyeballneil) reported
Going into my second hour without any plusnet internet connection on a key day of important work. What’s the eta on service resuming?! The worst part is zero communication, a txt or something to users wouldn’t go amiss
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Sally O’Shea
(@sweetiesal) reported
@allymarcam @Plusnet Mine is still not working 😩😩 some people look to have their access back but no such luck for me
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Plusnet
(@Plusnet) reported
@midslibrarian Hi Midlands Librarian, some customers are experiencing problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We are working quickly to resolve this and we’re very sorry for the inconvenience caused. -Mike.P Sheffield
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Stewart hamilton
(@ozzystuh) reported
@Plusnet That was down for nearly 2 hours - Nationwide judging from Twitter - Yet you didnt Post on Twitter and were telling 10,000's people (pointlessly) to factory reset and check their router set ups ! #Plusnetdown #plusnetup
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Plusnet
(@Plusnet) reported
@PretzlePretzle Hi Emma, some customers are experiencing problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We are working quickly to resolve this and we’re very sorry for the inconvenience caused. - Curtis, Plusnet Sheffield
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Amy Turner
(@AmyTurner1316) reported
@atlr @JoeTyePR @Plusnet Someone who got through was yelled at by customer service and told to stop ringing 🙄
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James Dyer
(@jdyersinger) reported
@Plusnet I can ping Google, I can visit Google website, but I cannot resolve any other domain names ? Still an issue
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Amy Turner
(@AmyTurner1316) reported
@Plusnet @JonBushby77 It's not just some!!! It's clearly all customers how about actually providing am update instead of a copied message? Ridiculous paying for this and rude customer service over phone
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SweetCattyKing
(@SweetCattyKing2) reported
@SoProJanet @Plusnet I was being put on hold for an hour and the staff told me they are aware of the nationwide incident but they are not sure what is causing the issue and they are working to resolve it ASAP. They are not sure how long this will last too.
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Beccy Dresden (not giving up masking anytime soon)
(@dresdeb) reported
@Plusnet @midslibrarian I've had no internet since 10.30am, WFH full time & am freelance. That response is a bit different from the phonecall I had earlier to say that the problem is at Plusnet's end, affecting loads of customers, and they're working on it, but they don't know when it will be fixed!