Plusnet

Plusnet Outage Report in Heddon on the Wall, Northumberland, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Heddon on the Wall, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heddon on the Wall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Heddon on the Wall, Northumberland, England 12/12/2025 00:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Heddon on the Wall, Northumberland, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne and Bedlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomBedlington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

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Plusnet Issues Reports Near Heddon on the Wall, England

Latest outage, problems and issue reports in Heddon on the Wall and nearby locations:

  • GazPottsy G:Potz (@GazPottsy) reported from Morpeth, England

    @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • codemon18429317 codemonkey (@codemon18429317) reported

    @Plusnet Just had a really poor customer support experience from you Plusnet. Disappointed with this, as you take pride in providing first class support.

  • SparrowsFlying Shades Of Meaning (@SparrowsFlying) reported

    @plusnethelp @Plusnet I opened a ticket because your broken site says I'm no longer allowed a static ip. You replied to say you have no intention of replying. "We're sorry, but you can no longer raise a query via this method and as such this message will not be responded too"

  • teresa1974 ♥Teresa♥ (@teresa1974) reported

    @Plusnet is there a problem in the CT11 area? My router keeps loosing connection

  • houstainT Hugh Dunlop (@houstainT) reported

    @Plusnet how do I report a problem with the WiFi on my hub one?

  • nicksmith Nick Smith (@nicksmith) reported

    @LucyGoesDating @stefandz Also unless you want tv or a package from BT, plusnet are owned by them so you’ll be getting exactly the same service

  • Oakely_Dokely Goon (@Oakely_Dokely) reported

    @noddynoo Never had a problem with Plusnet.

  • Gaz_T Gaz Taylor (@Gaz_T) reported

    @JBoneDS @ManticoreRich Virgin is very much when it works they are brilliant but when it doesn’t they are the worst company in the universe! Sometimes it does make a different switching suppliers like EE, Plusnet, etc as they do tweaks to make this run nicely on their bits. Problem is if BT do work

  • MiravzalKosimov Miravzal Kosimov (@MiravzalKosimov) reported

    @Plusnet Crap

  • Aaron_gover_ Aaron ✊ ACAB ✊ (@Aaron_gover_) reported

    @reynlord @Plusnet I recently made the switch to plusnet from BT and sure, im saving like £15 a month but ******* the service is a pile of ****

  • CaroD22 Carolyn Daw (@CaroD22) reported

    Appalling service from @Plusnet with regard to switching my elderly account to them - hub not turned up by switch day but more importantly there incoming calls have been switched off. Explained critical for carer teams and family to contact - customer service not interested