Plusnet

Plusnet Outage Report in Heddon on the Wall, Northumberland, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Heddon on the Wall, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heddon on the Wall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Heddon on the Wall, Northumberland, England 03/04/2026 07:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Heddon on the Wall, Northumberland, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Blyth, Washington and Wallsend.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomBlyth Internet
United KingdomWashington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

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Plusnet Issues Reports Near Heddon on the Wall, England

Latest outage, problems and issue reports in Heddon on the Wall and nearby locations:

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • GazPottsy G:Potz (@GazPottsy) reported from Morpeth, England

    @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • happyhcsw Happy Hilary (@happyhcsw) reported

    @Plusnet thanks jamesno2 your customer service is second to none #resolved

  • LivsMcD Livs McDermott (@LivsMcD) reported

    @Plusnet @ClareRevell I don't have a connection so maybe you can help me. Please no jokes

  • ScottRJBasher Scott RJ Basher (@ScottRJBasher) reported

    @Plusnet what a failure over the last month and a half. Patchy or No Mobile Data for weeks, then no phone signal at all. None of the customer service ppl bothered. I've now joined @SMARTYMobileUK

  • bagpussforeva Charlotte (@bagpussforeva) reported

    @Plusnet is there an issue with peoples connection to Wi-Fi?

  • ShelleyEdryn Shelley Williams (@ShelleyEdryn) reported

    @Plusnet Hi Emma, so another delay, firstly we were told the review would be Friday 11th and now it’s the 16th, this is only the review not the installation! Bad show from @OpenreachHelp

  • MrMorrers Christopher Moriarty (@MrMorrers) reported

    @Plusnet Any chance of getting some "customer service" here? Simple question. Can I use my plusnet sim only deal overseas. Specifically USA. Can I bolt on domething to make it usable? Your Web site doesn't mention USA. I've searched.

  • sentimentix senti mentix (@sentimentix) reported

    @Plusnet My elderly, vulnerable parents' landline has been down for 16 days and counting... Plusnet knows they are reliant on an emergency telecare system connected to the line, yet they have delayed and put on hold the engineering work repeatedly. (Question ID 228600830)

  • BillyBalls20 Billy ***** (@BillyBalls20) reported

    @Plusnet stay away from this bunch of clowns, terrible customer service along with lies from sales staff!

  • PensiveSpatula Mr de Blancohand 🇪🇺 #FBPE I will #followback (@PensiveSpatula) reported

    Plusnet is terrible. #ImACeleb

  • peakydav_bwfc David (@peakydav_bwfc) reported

    @Plusnet shocking service unable to speak to anyone for the 3rd time today after cancelling our line in error!