Plusnet

Plusnet Outage Report in Heddon on the Wall, Northumberland, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Heddon on the Wall, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heddon on the Wall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Heddon on the Wall, Northumberland, England 01/20/2026 20:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Heddon on the Wall, Northumberland, England

The most recent Plusnet outage reports came from the following cities: Wallsend and Newcastle upon Tyne.

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City Problem Type Report Time
United KingdomWallsend Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Total Blackout

Community Discussion

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Plusnet Issues Reports Near Heddon on the Wall, England

Latest outage, problems and issue reports in Heddon on the Wall and nearby locations:

  • GazPottsy G:Potz (@GazPottsy) reported from Morpeth, England

    @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • smithprola Benedict Smith (@smithprola) reported

    @Plusnet What's up with Plusnet Mobile? You have failed to port my old number to my new SIM after 10 days. Your call centre says it cannot take calls. Your complaint log email to me said you would reply bu June 3 but I got no reply. How to I cancel as there's no service at all.

  • kellyma18116733 kelly marcus (@kellyma18116733) reported

    @Plusnet are there any internet connection issues in the EH5 area?

  • DICKYDRAKE Richies Drake (@DICKYDRAKE) reported

    So my @Plusnet internet keeps dropping out... been doing this a while now. Still no fix, what if I wanted to land a plane!!!!

  • MrMagpie81 MrMagpie (@MrMagpie81) reported

    @Plusnet I signed up on Sunday, 1st order timed out and didn’t generate an order as far as I’m aware as never got any emails, however I’ve been charged twice. 2nd order was successful

  • watton2_karen Karen Watton (@watton2_karen) reported

    @Plusnet , 2nd day with signal that isn't strong enough to reach my bedroom. Such a joke!!

  • byteguy Paul (@byteguy) reported

    @Plusnet My speed has slowly got slower and slower used to be 23Mbp now I have:- Your broadband service Product: Unlimited Fibre Estimated Download Range: 20 - 33Mbps Estimated Upload Range: 5 - 6Mbps Minimum Guaranteed Speed: 16.3Mbps Current Line Speed (Download): 13.8Mbps

  • plot130 Donnythebull (@plot130) reported

    @Plusnet Hi, the problem with accessing YouTube seems to have come back again today. It tells me I am offline although I can connect to all other websites.

  • ColonelRanders Chris Randall (@ColonelRanders) reported

    @Plusnet In Poland. I only have H+ (2G) while my wife (same handset) also on Plusnet, has 4G. No amount of turning onto airplane mode, or turning on again is helping. I see numerous community forums on your site with this problem and no resolution. Is my only solution to switch?

  • Serena1642 Serena Jones ⚙️🖊️ (@Serena1642) reported

    @greencoatboy These companies are a nightmare, I've not found one that can get a job done or a basic problem resolved without endless back & forth bureaucracy & plain incompetence. Plusnet repeatedly failed to collect correct DD payments, then blamed me & throttled my internet as a punishment!

  • groundhopper80 groundhopper80 (@groundhopper80) reported from Bury, England

    @Plusnet hello help signal is on and off for the last hour.