Plusnet outages and service status in Heddon on the Wall, England

Problems in the last 24 hours in Heddon on the Wall, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heddon on the Wall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Heddon on the Wall, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	4 days ago
Newcastle upon Tyne	E-mail	1 month ago
Newcastle upon Tyne	Wi-fi	2 months ago
Newcastle upon Tyne	Internet	2 months ago
Newcastle upon Tyne	Wi-fi	2 months ago
Wallsend	Internet	3 months ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Heddon on the Wall, England

Latest outage, problems and issue reports in Heddon on the Wall and nearby locations:

• 
  Philip 👌🏼 (@fredspoon) reported 3 minutes ago from Chester-le-Street, England

  Broadband down at home @Plusnet not great said there some fault needs and engineer.

• 
  Outdoorsey (@2012neil2012) reported 6 minutes ago from Dunston, England

  @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

• 
  Block & Bottle (@BlocknBottle) reported 12 minutes ago from Walker Gate, England

  @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

• 
  stevegaish (@stevegaish) reported 31 minutes ago from Whickham, England

  @Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.

• 
  Lizzy Robinson (@Lizzyr59) reported 33 minutes ago from Newcastle upon Tyne, England

  @Plusnet Outage in Newcastle? No broadband since 8pm

• 
  Lynn Dixon (@mouse5555) reported 37 minutes ago from Newcastle upon Tyne, England

  @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

• 
  G:Potz (@GazPottsy) reported 49 minutes ago from Morpeth, England

  @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

• 
  Sheila Bull (@ChattonCottages) reported 54 minutes ago from Riding Mill, England

  @Plusnet If only..... 3 months ans till not connected. Dreadful service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ǝǝqspǝǝl 🇬🇧⚛️⚡️💡 (@leedsbee) reported 1 minute ago

  @ziontree @ThreeUK @ThreeUKSupport Quite possibly the worst customer service…in the world (although BT, EE & Plusnet are level *******)

• 
  Victoria Unprincipled (@duchess2390) reported 3 minutes ago

  @Plusnet hello I just tried to use your bereavement service. It's truly awful, so I've given up and am just going to cancel the dd.

• 
  Karen Kelly (@karencerrig) reported 6 minutes ago

  @Plusnet Hi. I've had a letter saying my broadband and phone service will be transferred to EE soon. As there is not fibre option (only copper) how is this going to work? Many thanks.

• 
  Widge80 (@wendy4robbie) reported 7 minutes ago

  @Plusnet have restricted my service as payment hasn’t been made(despite setting up a DD!). I have tried to pay online several times but payment page is not working. I called 3 different numbers between 18:20 and 18:40 and been told their lines are closed and only open 8am-8pm?!

• 
  exe | @terminate (@terminate) reported 10 minutes ago

  Dear Data Protection Officer, (or forward too within 30 days to respond) I am writing to make a subject access request under Article 15 of the UK GDPR and the Data Protection Act 2018. SPECIFICALLY REGARDING EE CONTRACTING AND PARTNERSHIP I request a copy of all personal data you hold about me, covering the entire period I have been your customer. In particular, please include: 1. My account records and account history, including all changes made to my account details, security settings, or registered devices, and the dates of those changes; 2. Records of any SIM changes, SIM swaps, number ports, or new devices added to my account, with dates; 3. Records of any logins or access to my online account, including dates and, where held, locations or IP addresses; 4. My billing records and itemised call/text/data metadata (numbers contacted, dates, durations, data usage) — I am not requesting the content of communications; 5. Records of my contact with your customer services, including notes, call recordings, and webchat or message transcripts; 6. The recipients or categories of recipients to whom my personal data has been disclosed, identified by name where possible, including any third-party contractors, processors, or other organisations, and any recipients outside the United Kingdom, together with the safeguards relied on for any international transfer; 7. The purposes and lawful basis for your processing, and your retention periods. 8. Terms of service updates for me and my account if any or legal binding, the dates they were changed and what specifically was changed on these dates regarding my account or my legal rights 9. PARTNERS AND CONTRACTORS SPECIFICALLY NAMED AND SHARED WITH EE/BT/PLUSNET

• 
  Mike Foster (@MikeFoster54) reported 10 minutes ago

  @Plusnet why is your website down?

• 
  Critic No1 (@CriticNo1) reported 12 minutes ago

  @Plusnet #plusnet #internet Plusnet are just about the WORST Internet service provider I have ever encountered!! They take ages to settle any problems and blame everything else!!! Awful service. AVOID LIKE THE PLAGUE!

• 
  Jaime Dodd (@JDSuker) reported 12 minutes ago

  Try @Plusnet treat their existing customers so much better!

• 
  DBBB (@davidjohn73_) reported 15 minutes ago

  @BluntMancLady @Plusnet Count yourself lucky I never received mine. I would be highly dubious of anything they offer to get you to sign up.

• 
  Luke Weston (@lukedashweston) reported 18 minutes ago

  @Plusnet currently into hour 7 of my internet being down. When texting your help number it just keeps giving me an ETA of when it should be fixed which gets pushed further and further back.