Plusnet

Plusnet Outage Report in Heddon on the Wall, Northumberland, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Heddon on the Wall, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heddon on the Wall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Heddon on the Wall, Northumberland, England 11/28/2025 10:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Heddon on the Wall, Northumberland, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne and Bedlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Wi-fi
United KingdomBedlington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Heddon on the Wall, England

Latest outage, problems and issue reports in Heddon on the Wall and nearby locations:

  • GazPottsy G:Potz (@GazPottsy) reported from Morpeth, England

    @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • aledrob Aled Roberts (@aledrob) reported

    @Plusnet @Google Does google know how to fix @plusnet email issue?

  • Smallheathen Jim Houghton (@Smallheathen) reported

    Hello @Plusnet - I see that you have a problem with your webmail service. Could this fault also be affecting your webserver? I get a page with the message "Service Unavailable The service is temporarily unavailable. Please try again later." when I look at my webpage.

  • LeTwitteur David Thompson (@LeTwitteur) reported

    @DAW4 @Plusnet Mine is personal too so it could be worse for me also. But an announcement / update on the general page on Twitter would help, I have seen nothing through the day. It might head off some of those calls.

  • hobson1999 Crusoe (@hobson1999) reported

    @Plusnet anyone for an update on the pop3 mail outage please?

  • MadBananaTwitR Michael Gates (@MadBananaTwitR) reported

    @Plusnet what on earth is taking you so long to fix the email issues? It would help if you gave more detail about the issue and what you’re doing to fix it than the vague updates. Taking far too long. What’s the plan for compensation?

  • AK90881221 Dr M S (@AK90881221) reported

    @Plusnet it is now 27 hours with your email service NOT WORKING! I demand to know: 1. When will it be fixed? 2. What compensation are you offering to clients?

  • OneWorldCyclin1 One World Cycling (@OneWorldCyclin1) reported

    @Plusnet progress! At least I am in my inbox now. Nothing there yet, but I am assuming this will fix over night.

  • Kirkhamfox Ian French (@Kirkhamfox) reported

    @Plusnet hi I’m having problems in getting my madasafish emails on my iPhone & iPad and the webmail fails to login.

  • lavernelthomas Laverne Thomas (@lavernelthomas) reported

    @Plusnet your internet is actually trash. I deeply regret switching to your service. Despite sending engineers to speed test & ‘work’ on my internet connection its still weak AF. I ironically had to switch to 4G to tweet this. 0/10 🗑

  • DAW4 Denise Woodcock (@DAW4) reported

    @LeTwitteur @Plusnet According to the Express they are getting 500 calls every few minutes so it may take some time for them to get back to everyone. Awful for those with business emails, I'm less inconvenienced as mine is mostly personal or subscribed stuff.