Plusnet outages and service status in Heddon on the Wall, England
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Heddon on the Wall, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Heddon on the Wall, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heddon on the Wall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Heddon on the Wall, England
The most recent Plusnet outage reports came from the following cities: Gateshead, and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead
|
Internet | 15 days ago |
|
Newcastle upon Tyne
|
Internet | 16 days ago |
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Newcastle upon Tyne
|
Internet | 1 month ago |
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Newcastle upon Tyne
|
2 months ago | |
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Newcastle upon Tyne
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Wi-fi | 3 months ago |
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Newcastle upon Tyne
|
Internet | 3 months ago |
Community Discussion
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Plusnet Issues Reports Near Heddon on the Wall, England
Latest outage, problems and issue reports in Heddon on the Wall and nearby locations:
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Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
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G:Potz (@GazPottsy) reported from Morpeth, England@spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.
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Lizzy Robinson (@Lizzyr59) reported from Newcastle upon Tyne, England@Plusnet Outage in Newcastle? No broadband since 8pm
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Block & Bottle (@BlocknBottle) reported from Walker Gate, England@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, EnglandBroadband down at home @Plusnet not great said there some fault needs and engineer.
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stevegaish (@stevegaish) reported from Whickham, England@Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.
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Sheila Bull (@ChattonCottages) reported from Riding Mill, England@Plusnet If only..... 3 months ans till not connected. Dreadful service
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Outdoorsey (@2012neil2012) reported from Dunston, England@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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dave mitton (@davmitt) reported@Plusnet brilliant, coming up to the end of my contract and all of a sudden your internet has gone proper ****, surely you should be making it better so I renew
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visceralview (@visceralview) reportedCancelled my Vodafone broadband. They are vile. Customer help is a foreign call centre! I have choice of 2 providers Plusnet or EE. I only need a basic service no landline. Both are same price. Any advice on which is best meaning few connection problems and good customer service?
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Kev (@KevlarBrock) reported@MarkDavisonUK @EE @Plusnet ONT (always green, never a red LOS light) even during outages hub shows aqua. Earlier had DNS issues before connection dropped. Gathering data for exec office call Wednesday. Interesting re: router…
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Meersham (@Schmuley_Schlo) reported@heid_the_baw_ @virginmedia I chose plusnet because their customer service is good, never had much trouble been with them for years now after switching every couple of years
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Rob Dyson (@dysontour) reported@amandajp17 @Plusnet Absolutely. For a company that prides itself on customer service it's pathetic. Heaven forbid if they want to keep their landline and in a poor mobile area. It's always call them....and wait. As most of the current moves aren't at a customers behest, they should be ringing us.
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Oli Wright (@falo209) reported@Danjsalt @SkyUK Their support got worse and worse over my last few years with them, and navigating their awful site or trying to contact a human is soul destroying. Honestly, find anyone else. Plusnet were a breath of fresh air by comparison.
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Amanda Phillipson (@amandajp17) reportedIt’s driving me insane at the moment trying to sort out my parents phone and internet - at a distance because they live 200 miles away. @Plusnet your customer service to two 81 year olds who don’t understand the tech is appalling.
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Olliemorr2017🐾🐱🇪🇺🏴 (@Olliemorr20171) reported@ScotsValkyrie @bt_uk I pay about £90 with BT, ridiculous amount, decided to make a switch via a comparison site, found a deal half the price but then told sorry you can't have it as BT own EE as you're an existing customer, as is Plusnet. Options seem limited!!
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GM Mark Howitt (@MarkHowitt) reported@Plusnet @Plusnet poor again making me lose connection another call needed for comp @Ofcom
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Kevan Rollinson (@rollinson_kevan) reported@Plusnet Have you tried ringing your customer service team and being put on hold for over 30 minutes before eventually giving in