Plusnet

Plusnet Outage Report in Heddon on the Wall, Northumberland, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Heddon on the Wall, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heddon on the Wall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Heddon on the Wall, Northumberland, England 03/22/2026 16:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Heddon on the Wall, Northumberland, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Blyth and Washington.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomBlyth Internet
United KingdomWashington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Heddon on the Wall, England

Latest outage, problems and issue reports in Heddon on the Wall and nearby locations:

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • Lizzyr59 Lizzy Robinson (@Lizzyr59) reported from Newcastle upon Tyne, England

    @Plusnet Outage in Newcastle? No broadband since 8pm

  • GazPottsy G:Potz (@GazPottsy) reported from Morpeth, England

    @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • alexpractice89 Alex. (@alexpractice89) reported

    @Plusnet Thank you! Sorry for being angry but both myself and my fiancé need to work at home this week so this is gonna be a big problem. Thanks again!

  • ospriet Jamie Frost (@ospriet) reported

    If you ever want to find out which of your friends and family secretly hate you, ask for recommendations about a phone/internet provider. If any of them say @plusnet - they're the ones. Nothing but problems for 15 months, and I literally cannot wait for the end of this contract.

  • Jmoreels Jonathon Moreels (@Jmoreels) reported

    @plusnet Afternoon! I was just wondering what the situation was with your email. After my email was up and running on Friday my Pop3 email is now not working! Any ideas? This is rather urgent for work?

  • G3or63 George Hart (@G3or63) reported

    @Plusnet I've had a long running issue with my broadband and your support staff told me I would be compensated at £8 per day. It appears to have finally be resolved and I've received a £15 credit on my account? huh? The ticket has been closed so I can't object. Ticket: 217876974

  • Jmoreels Jonathon Moreels (@Jmoreels) reported

    @HelloFromMarcus @Plusnet It is…I never experienced anything like this before. I can read emails on my phone as IMAP seems to be working but for my work I need it on my PC and that required POP3 which now doesn’t work…but it did on Friday!

  • TheHairyGSL Rod Glen 💙 (@TheHairyGSL) reported

    @johnlewishelp It would be more useful if John Lewis were to lean on Plusnet (HARD!) to compel them to start putting out honest information about the problem, and to actually fix it!

  • DAW4 Denise Woodcock (@DAW4) reported

    @Plusnet @MartinWoodward2 Webmail still problem for me, its bad at best of times, now non-existent. Sometimes it says mailbox empty, sometimes there's a number, no folders and server error messages. Fed up of trying to get in there.

  • The_Parson Jon 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@The_Parson) reported

    @Plusnet Wireless connections only. Though, at the time only my laptop was using the wifi and was in the same room as the router. I have issues with wifi connectivity throughout the house.

  • RunningCeeBee CeeBee 💙 (@RunningCeeBee) reported

    @Plusnet Broadband not working and due to high volume of calls, can't get through on the phone. Any suggestions for how to contact? I work from home and really need an internet connection.

  • drc1947 David (@drc1947) reported

    @Plusnet In tomorrow's Major Service Update , please can you focus on those of us who don't have any e-mail service at all, rather than those who might experience a delay , we are feeling a little neglected ! ( and bored by a repeating message )