Plusnet

Plusnet Outage Report in Heddon on the Wall, Northumberland, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Heddon on the Wall, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heddon on the Wall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Heddon on the Wall, Northumberland, England 03/12/2026 17:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Heddon on the Wall, Northumberland, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Blyth and Washington.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomBlyth Internet
United KingdomWashington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Heddon on the Wall, England

Latest outage, problems and issue reports in Heddon on the Wall and nearby locations:

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • GazPottsy G:Potz (@GazPottsy) reported from Morpeth, England

    @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • darcy2010_jane Jane (@darcy2010_jane) reported

    @Plusnet It has suddenly rectified itself it has never happened before, obviously an issue with plusnet as when I tried to login it kept coming up with an issue.

  • brenda_charlton Brenda Charlton (@brenda_charlton) reported

    @Plusnet Thank you,I’ve watched the You Tube video and as a senior citizen,it is beyond my remit. Strangely,the last 2 days things have been settled. If this is going to be an intermittent problem,I will need to get an expert in.

  • custardwarrior Aaron hassan (@custardwarrior) reported

    @Plusnet what's going on with your broadband speeds my partners parents internet has been super slow for last 2 days with download speeds as low as 1.4 mbs absolute joke

  • BeansBBeans Beans BBeans (@BeansBBeans) reported

    @Plusnet CHANGE BILL DATE PLEASE! I’ve specifically stated, not only when I created the contract, but months of painfully contacting you guys after, where I’ve been promised that my bill date has been changed, it still hasn’t, I am still being charged on stupid dates !!!

  • sylviac91 sylvia cretney (@sylviac91) reported

    @Plusnet I have no broadband how do I access help please

  • darcy2010_jane Jane (@darcy2010_jane) reported

    @Plusnet your system has suddenly kicked out my husband's phone & my sons from wifi connection in their own home for no reason only mine connected why??? Saying their connection not private never happened before what is going on.

  • PunPenguin1 Pun Penguin (@PunPenguin1) reported

    @Plusnet Hello. My broadband is going really slow today.

  • saurabh00712 Saurabh Rajat (@saurabh00712) reported

    @Plusnet Who’ll you guys help or not as I am relocating and I will not pay any money to your guys as you are not helping me

  • AshbyBlair98586 Blair Ashby (@AshbyBlair98586) reported

    @Plusnet I keep calling your help line and I keep getting cut off

  • Vortex_of_Truth Vortex_of_truth (@Vortex_of_Truth) reported

    @ClientResolDM I'm sure you know already, @Kevvoo55 but this isn't Plusnet you're talking to, it's some sad muppet without any life who keeps on setting up fake accounts pretending to be Plusnet support.