Plusnet outages and service status in Heddon on the Wall, England

Problems in the last 24 hours in Heddon on the Wall, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heddon on the Wall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Heddon on the Wall, England

The most recent Plusnet outage reports came from the following cities: Consett, and Newcastle upon Tyne.

City	Problem Type	Report Time
Consett	Internet	2 days ago
Newcastle upon Tyne	Total Blackout	23 days ago
Newcastle upon Tyne	Internet	1 month ago
Newcastle upon Tyne	Internet	1 month ago
Newcastle upon Tyne	Internet	2 months ago
Newcastle upon Tyne	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Heddon on the Wall, England

Latest outage, problems and issue reports in Heddon on the Wall and nearby locations:

• 
  Sheila Bull (@ChattonCottages) reported 1 minute ago from Riding Mill, England

  @Plusnet If only..... 3 months ans till not connected. Dreadful service

• 
  Philip 👌🏼 (@fredspoon) reported 7 minutes ago from Chester-le-Street, England

  Broadband down at home @Plusnet not great said there some fault needs and engineer.

• 
  Lizzy Robinson (@Lizzyr59) reported 8 minutes ago from Newcastle upon Tyne, England

  @Plusnet Outage in Newcastle? No broadband since 8pm

• 
  Lynn Dixon (@mouse5555) reported 10 minutes ago from Newcastle upon Tyne, England

  @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

• 
  stevegaish (@stevegaish) reported 30 minutes ago from Whickham, England

  @Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.

• 
  Outdoorsey (@2012neil2012) reported 34 minutes ago from Dunston, England

  @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

• 
  G:Potz (@GazPottsy) reported 46 minutes ago from Morpeth, England

  @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

• 
  Block & Bottle (@BlocknBottle) reported 46 minutes ago from Walker Gate, England

  @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Caroline (@CraftyGirl1460) reported 3 minutes ago

  @Plusnet Been a customer for years. Moved to Full Fibre this morning. Now problems!! Not Internet cable sent. Need Internet and mobile for health reasons. I'm deaf and Kelly (Open Reach) send guy who mumbles with heavy foreign accent! I want my Internet back please 😥

• 
  Ste (@Stevanobalabala) reported 4 minutes ago

  @Plusnet I’m due for renewal with you next month and have been with you for years now but getting sick of new customer getting gift cards and there’s better deals with other suppliers that are significantly cheaper. Why should u stay with you?

• 
  Aled Roberts (@aledrob) reported 6 minutes ago

  @Plusnet lost all my emails post your migration to greenby service. How do I get this resolved

• 
  Neil Johnstone (@jigthejock) reported 13 minutes ago

  @EE @cARacTac Not since dial up have i had such poor boadband. I was pushed to ee from plusnet and it is terrible. Six times this evening i have had bufferring and my hub shut down entirely. I have Virgin Broadband at the bottom of my garden. In the meantime you can refund my payments.

• 
  Colin Tudor 🇬🇧 (@TudorBlue) reported 14 minutes ago

  @MikeyCleave @Plusnet plusnet are decent and do have an excellent customer service! i should know as i was with them but had a better off from sky! Seriously considering going back with them!

• 
  Sean Clarke (@SeanClarke17595) reported 15 minutes ago

  @LozzaFox We had max 12-14 mb/s from Plusnet. I was paying £44/ month inc tel line ( no mobile signal either) Starlink I get 100mb/s for £35/m and VoIP for phone £4 It’s the way to go !

• 
  Jude A (@Jaddle) reported 17 minutes ago

  If you want to know why the UK is draining down the plughole it is encapsulated in this: our internet is rubbish. Plusnet suggested full fibre. 2 months later we still don't have it. It's going to take 3 companies & 4 visits to get it installed. Time, cost, inefficiency. UK 2026

• 
  Freedom Valley (@VRvalley) reported 19 minutes ago

  @AlisonMLees @Plusnet Plusnet have broken the terms of your contract. Ofcom rules state that if a provider makes a change to your contract that is of "material detriment" (meaning it makes you worse off), they must allow you to leave the contract early without paying a cancellation fee.

• 
  Frog Princess 🐸 (@TheDivineFrog) reported 19 minutes ago

  @SamiC0hen @Plusnet Oh no Sami, that sounds terrible, was there any minimum term on your rental property? And has your work company given you any indication how long you’ll keep your jobs for? My heart goes out to you, what a big worry 😞

• 
  Vicky Pulman (@Pulman_PR) reported 22 minutes ago

  @Plusnet My elderly mum has been with you for a number of years with absolutely shocking internet service & I now find she's paying £62 per month!!! Utterly unacceptable. We can't even watch a film. Speed test says sub 0.5mbps. Pls contact me to discuss remuneration & resolution