Plusnet

Plusnet Outage Report in Heddon on the Wall, Northumberland, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Heddon on the Wall, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heddon on the Wall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Heddon on the Wall, Northumberland, England 02/18/2026 21:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Heddon on the Wall, Northumberland, England

The most recent Plusnet outage reports came from the following cities: Blyth, Washington, Newcastle upon Tyne and Wallsend.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlyth Internet
United KingdomWashington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

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Plusnet Issues Reports Near Heddon on the Wall, England

Latest outage, problems and issue reports in Heddon on the Wall and nearby locations:

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • GazPottsy G:Potz (@GazPottsy) reported from Morpeth, England

    @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • LiquidMixUK The Mix Monkey (@LiquidMixUK) reported

    @Plusnet Just wondering why your "award winning support" doesn't extend to supporting your poorest customers with social tariffs? Do you have any plans to do so?

  • Plusnet Plusnet (@Plusnet) reported

    @4circles I'll get you a replacement SIM sent out and it should arrive within 1-3 working days. Please let me know if you continue to have any problems once you have the new SIM. Regards, Emily Plusnet Leeds 🌞

  • heafod Ian Head (@heafod) reported

    @Plusnet I recommended a friend to Plusnet. He has his new Plusnet SIM but his phone is locked to Giffgaff. He has a PAC code but not a PUK code. If I call you while he is next to me can we sort out the problem so that he can unlock his phone and start using his Plusnet SIM?

  • GivingCuppa Giving up and having a nice cuppa instead (@GivingCuppa) reported

    /3 Ofcom is urging EE, Plusnet, Shell, Sky, TalkTalk and Vodafone to support struggling households by also introducing social tariffs.

  • Bev_michelle7 💞 Bev 💞 (@Bev_michelle7) reported

    @Plusnet internet is off again, 4 days in a row. Using my phone now on contact to make a complaint, useless company! I've got screen shots being orange all the time, plus times & dates. off since4.12pm and it still haven't come back on! Stay away from this company, they're a joke!!

  • heafod Ian Head (@heafod) reported

    Gosh. #Plusnet hit new low. I just called and asked why my mobile contract was going up when new customers get a better deal. Daniel put the phone down. Illegal surely.

  • AllanCharter Allan Charter (@AllanCharter) reported

    @Plusnet can't sustain their promised connection speed, yet they never fail to raise their prices...

  • heafod Ian Head (@heafod) reported

    @plusnet Daniel just put the phone down when I asked why new customers get better deals than me. I'm shocked.

  • Thursytes David Norman (@Thursytes) reported

    @Plusnet You are aware that my pension has not increased as much as those which you have confirmed. You're just another greedy provider, claiming cost increases which must be passed to the customer.

  • plaitsandtats Cara Van Parc (@plaitsandtats) reported

    to Utility Warehouse, but they never stopped the Plusnet service! Anyway, a refund is on its way! Proper service, that!