Plusnet

Plusnet Outage Report in Heddon on the Wall, Northumberland, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Heddon on the Wall, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heddon on the Wall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Heddon on the Wall, Northumberland, England 01/14/2026 10:30

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Heddon on the Wall, Northumberland, England

The most recent Plusnet outage reports came from the following cities: Wallsend, Newcastle upon Tyne and Bedlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomWallsend Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Heddon on the Wall, England

Latest outage, problems and issue reports in Heddon on the Wall and nearby locations:

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • GazPottsy G:Potz (@GazPottsy) reported from Morpeth, England

    @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MCY1X 💙 Michael of Sussex 🇬🇧🇮🇪🇪🇺🏳️‍🌈 (@MCY1X) reported

    Using #PlusNet right now is worse than the old days of Dial-up, waiting for a page to load! This is the worst BB I’ve ever had.

  • val18619932 val (@val18619932) reported

    @Plusnet @UswitchUK A joke broad band and customer service is terrible neither is fit for purpose

  • yorkshirehen5 Caron Stone (@yorkshirehen5) reported

    @Plusnet we have no internet so far today. Is there a problem or has our router failed again?

  • charlottewlala Charlotte Walker (@charlottewlala) reported

    @OpenreachHelp Please please please send an engineer out to fix my broadband, I’m with plusnet and they keep telling me you’re coming and you never show up. It’s been 24 days! I’m desperate. I need to work from home and homeschool too.

  • BobDofB Doc Bob #FBPE no longer proud to be British (@BobDofB) reported

    So 14 days after raising an issue with @Plusnet explaining the exact problem and directing them to the solution. After 1 no show @Openreach aborted visit. The second engineer actually listened and solved it In 39 minutes. #shitshow

  • every_station Every Last Station (@every_station) reported

    @Coastway_Will Have plusnet at least provided you with a free of charge mobile broadband device while they try and fix it?

  • ClaretFPL Jimmy The Claret (@ClaretFPL) reported

    @WGTA_FPL @FPL_Calamity @bt_uk I tried that with Plusnet when they went down for a week and I had to run video sessions from my phone. Ran out of my and Mrs C's data. They said the best they could do was provide a note to my boss saying that my WiFi was down

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

  • ReverendPhilip Philip Sowerbutts (@ReverendPhilip) reported

    Utterly disgraceful customer service from @Plusnet unwilling to help an 87 year old lady in my congregation who is sheilding without any phone line or internet. #blacklist

  • TELashley Ashley Duncan (@TELashley) reported

    Finally after almost a year of complaining to @Plusnet I have the most up to date router and get full signal connection in my room which only 8ft away!! The test will be tomorrow if it has fixed a long term occurring problem. #internetproblems #nightmare #wfh