Plusnet

Plusnet Outage Report in Heddon on the Wall, Northumberland, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Heddon on the Wall, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heddon on the Wall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Heddon on the Wall, Northumberland, England 11/29/2025 23:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Heddon on the Wall, Northumberland, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne and Bedlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Wi-fi
United KingdomBedlington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Heddon on the Wall, England

Latest outage, problems and issue reports in Heddon on the Wall and nearby locations:

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • Lizzyr59 Lizzy Robinson (@Lizzyr59) reported from Newcastle upon Tyne, England

    @Plusnet Outage in Newcastle? No broadband since 8pm

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • GazPottsy G:Potz (@GazPottsy) reported from Morpeth, England

    @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • BowmanShelly1 Bowman Shelly (@BowmanShelly1) reported

    @leeackerley @Plusnet This happened to me few days back only thankful to cyberpro101 on Instagram who recovered my account after i reached out to him once. While i wrote to support team for weeks without any replyor help on getting my hacked account back.

  • pelock8 Peter Lock (@pelock8) reported

    @Plusnet Hi my broadband is down can someone check my line plz …

  • jontutoring Jon (@jontutoring) reported

    @liztred @cambrianguy @Plusnet Clive, are you in the 14 day ‘cooling off period’? If so, quote the Consumer Rights Act at them and say you wish to leave without penalty. Plusnet are the low cost, read, ‘cheap and nasty’ broadband provider of BT. The broadband never reaches the speeds they promise!

  • leeackerley Lee Ackerley (@leeackerley) reported

    @Plusnet is there any issues in m44 area? My grandma has no Internet service coming in. As of weds evening. Same time I swapped over to another provider. Not supposed to change until 13/8/21 as per your email.

  • evs_grace Grace Evans (@evs_grace) reported

    @Plusnet I have sent you a Dm requesting support x

  • Ohfishcakes Kraig Ⓥ 🌱 (@Ohfishcakes) reported

    @Plusnet Can I get some help please? I was told by a video game company, that the exchange is putting my ping up higher when I play online. Why am I spending a lot of money for the top package, if this keeps happening.

  • MicSTOLTZ37 Michael (@MicSTOLTZ37) reported

    @leeackerley @Plusnet I got no response from support not until someone referred me to a good and kind hacker who help me to reactivate my account back in less than 30 minutes +1(561) 461-9758 WhatsApp or text him Or follow and send him message on Instagram @hack_lord277

  • BrianKEve Brian Eve 💙 (@BrianKEve) reported

    @Plusnet Hi, can you let me know when you plan to resolve the service disruption in the CM2 area please? Or is it @BT again whom you blamed before? Service has been intermittent since 7.30 this morning. Remind me, please, what am I paying a monthly fee for? #ThatWontDo

  • McGeorgeOfTheJ1 McGeorgeOfTheJungle (@McGeorgeOfTheJ1) reported

    @Plusnet I wish something gets done, its been month after month of problems, and always the same "raise a fault" response. Having packets of data blocked constantly... its god damn annoying, and when gaming online it can force a restart of the router also. Send out a decent router.

  • cambrianguy Clive Sedgebeer (@cambrianguy) reported

    Switched my broadband from Sky to @Plusnet just over a month ago and bot to I regret it. Dropping out, last night down for 30-40 mins. They rang today and said it was only down for a minute which is a total lie. They then said it had worked for 4 days without issues prior......