Plusnet outages and service status in Heddon on the Wall, England

Problems in the last 24 hours in Heddon on the Wall, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heddon on the Wall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Heddon on the Wall, England

The most recent Plusnet outage reports came from the following cities: Gateshead, and Newcastle upon Tyne.

City	Problem Type	Report Time
Gateshead	Internet	2 days ago
Newcastle upon Tyne	Internet	4 days ago
Newcastle upon Tyne	Internet	21 days ago
Newcastle upon Tyne	E-mail	2 months ago
Newcastle upon Tyne	Wi-fi	2 months ago
Newcastle upon Tyne	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Heddon on the Wall, England

Latest outage, problems and issue reports in Heddon on the Wall and nearby locations:

• 
  G:Potz (@GazPottsy) reported 3 minutes ago from Morpeth, England

  @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

• 
  Block & Bottle (@BlocknBottle) reported 11 minutes ago from Walker Gate, England

  @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

• 
  Philip 👌🏼 (@fredspoon) reported 21 minutes ago from Chester-le-Street, England

  Broadband down at home @Plusnet not great said there some fault needs and engineer.

• 
  stevegaish (@stevegaish) reported 26 minutes ago from Whickham, England

  @Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.

• 
  Sheila Bull (@ChattonCottages) reported 49 minutes ago from Riding Mill, England

  @Plusnet If only..... 3 months ans till not connected. Dreadful service

• 
  Outdoorsey (@2012neil2012) reported 52 minutes ago from Dunston, England

  @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

• 
  Lynn Dixon (@mouse5555) reported 55 minutes ago from Newcastle upon Tyne, England

  @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

• 
  Lizzy Robinson (@Lizzyr59) reported 59 minutes ago from Newcastle upon Tyne, England

  @Plusnet Outage in Newcastle? No broadband since 8pm

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Barrelrogue1723 (@Barrelrogue23) reported 3 minutes ago

  If yr a gamer AVOID @Plusnet Slow speed 100% Slow connection! Terrible provider! Its like they are stuck in the 90's for speed/Internet. Avoid for gaming 110%!!!

• 
  Pete Jackson #FBPE🐟🌻🇺🇦💙🐝🇪🇺🐾🍻👋 (@PeteJ134) reported 3 minutes ago

  @Plusnet Disgusting practice fining my 91yo mother for cancelling her phone service early due to moving home for health reasons. No sympathy shown by your staff either. Cold heartless company.

• 
  Andy Lewis (@andyplewis) reported 4 minutes ago

  @Plusnet how incompetent can a company be? forced me to transition to EE without my consent, closed my account now threatening legal action for non payment of cancellation fees. Spent days on phone with you and EE nobody wants to own the issue. Refused to give an email address

• 
  Matt Quinn - The Caledonian Television Company. (@Matt_Q_OnX) reported 4 minutes ago

  @MikeWhi29270353 I never said they did, I said they can. - If you're on such a supplier you simply go to the likes of Vonage and get your telephone service from them; it then runs on the Plusnet (or whatever) internet connection. Plusnet CHOSE not to provide the service - their loss.

• 
  Claire Fox (@foxclaire1973) reported 6 minutes ago

  @virginmedia I have sent a few private messages. None of you have responded and I must be talking to a wall when I say that someone has USED my address to set up a account with you. I am a sky customer and Plusnet customer

• 
  Jason F (@jasonFr54781642) reported 14 minutes ago

  @Plusnet trying to cancel to travel abroad will have no fixed address, I waited for 15 mins on the phone then got cut off, I dont think #plusnet want me to leave. Is there an easier way to cancel thanks.

• 
  Joke Legg (@joclegg) reported 14 minutes ago

  @drink_the_wind @Plusnet I was sent this re E1: We've tested your service and found an issue in your local area. We're sorry for any inconvenience. We know how important it is to have a reliable connection, so we're working really hard to get you back up and running by 22-Aug-2026 23:59 Thanks

• 
  mitchelle holland (@mitchlog) reported 18 minutes ago

  @CatharineHoey Noticed British Gas and Plusnet used cheques to issue refunds 😵‍💫

• 
  Bri 💙 (@OriginalBigBri) reported 20 minutes ago

  @Plusnet This is the 21st century! I don't want to go through a bunch of phone menus that don't even have the option I need, to then be told the wait time is over 20 minutes, just to open a support ticket. Why can't I just login and create a support request ?

• 
  judewri ( Jude) 🌹💙 (@judewri) reported 22 minutes ago

  @EE just moved from plusnet to EE today. Had to ring EE ( only minor issue ) and he couldn't have been more helpful . Credit where its due ! I spend my old retired age moaning about most places ! Well done EE. 👏 👏👏👏👏