Plusnet

Plusnet Outage Report in Heddon on the Wall, Northumberland, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Heddon on the Wall, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heddon on the Wall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Heddon on the Wall, Northumberland, England 11/19/2025 23:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Heddon on the Wall, Northumberland, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

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Plusnet Issues Reports Near Heddon on the Wall, England

Latest outage, problems and issue reports in Heddon on the Wall and nearby locations:

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • GazPottsy G:Potz (@GazPottsy) reported from Morpeth, England

    @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • hetheringtoncd Claire Hetherington (@hetheringtoncd) reported

    @Plusnet Been on hold 20 minutes now for 3rd time this week trying to get through to pay a final bill you won’t let me pay through website and have passed to collections inside of 2 weeks? WTF? Can you help please?

  • 2241_McLaughlin Graham McLaughlin (@2241_McLaughlin) reported

    Can you explain please @Plusnet, how if my service with you terminates on 6.5.22, that I continue to pay for broadband until June ? Thanks G

  • claudemmx2 claudem1cel © 🌈 🇪🇺 🇺🇦 (@claudemmx2) reported

    @drpoco They no that also had a problem with @Plusnet got Pac code moved to 3 but they tried charging me for using dead Sim in April

  • FishRela RELAXwithFISH (@FishRela) reported

    @Plusnet is there any problem in the northwest seam to have a unstable connection

  • mike_mcleod Mike Mcleod (@mike_mcleod) reported

    @Plusnet Customer service lines down ?

  • G6WYN gwyneth (@G6WYN) reported

    @orangesvapples @MSE_Deals @Plusnet Hear Hear! IMHO mobile service and customer service are exemplary.

  • Tomichenko Tom Herbert (@Tomichenko) reported

    @Plusnet 10 days now without service. No response either! Having to use a new sim card from another company to cover your poor service.

  • Plusnet Plusnet (@Plusnet) reported

    @BaronFnightly Hi Andrew, we're not aware of any issues in your area but sorry about the connection problems and please feel free to send us a DM with your username if that's till an issue. - Adam - Plusnet Sheffield

  • emmakirton Emma Kirton (@emmakirton) reported

    @Plusnet You still service my business so pleased do not get confused and cancel that, the cancelled one is goat house

  • EOSHD Andrew Reid (@EOSHD) reported

    @Plusnet It’s nothing to do with the performance of the network in Europe. You sold me a faulty line that cannot register on 4G or LTE network in EU despite all the advertising claiming EU Roam Like Home. I will be suing you