Plusnet

Plusnet Outage Report in Heddon on the Wall, Northumberland, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Heddon on the Wall, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heddon on the Wall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Heddon on the Wall, Northumberland, England 01/23/2026 05:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Heddon on the Wall, Northumberland, England

The most recent Plusnet outage reports came from the following cities: Wallsend and Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomWallsend Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Heddon on the Wall, England

Latest outage, problems and issue reports in Heddon on the Wall and nearby locations:

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • GazPottsy G:Potz (@GazPottsy) reported from Morpeth, England

    @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @digichocolate Hi there Saena, I'm sorry you need to cancel, that's not something we could help with over social media but please give us a call on this number which can be accessed internationally: +447953966500 - Adam - Plusnet Sheffield

  • Ash_Squires ⚽1919 LUFC ⚽💙💛 (@Ash_Squires) reported

    @Plusnet I haven't had mobile phone reception for 2 days is there an issue with the EE network?

  • Plusnet Plusnet (@Plusnet) reported

    @unogemini Hello Jabber, So sorry to hear that, I have escalated the issue to our CAT team as this is a bigger issue than expected, they will be in touch with you as soon as possible. Salik- Plusnet Sheffield

  • StephenB000 stephen barnes (@StephenB000) reported

    @Plusnet I’ve mobile through you but I’ve a technical question EE won’t help as I pay Plusnet & today customer sacs told me to poke around in the settings to work it out & refused to talk me through it, is that customer service…

  • ChubbyoPablo Nicky O (@ChubbyoPablo) reported

    @pwmedcraft @SustainableHLB @Plusnet I'm in CV11 and we have problems

  • emma_13_08 Emma (@emma_13_08) reported

    Been waiting for over 3 months for @Plusnet to install broadband in my new flat. On my 7th engineer visit. Shocking service

  • digichocolate Saena (@digichocolate) reported

    @Plusnet Please answer my messages. I'm trying to cancel my mobile subscription and have been writing to you on twitter, as you don't provide an email address and haven't received any answer. I can't call the free number, as I don't live in the UK anymore.

  • taijipaul taijipaul (@taijipaul) reported

    43 days now without phone and broadband Plusnet tell meOpenreach have to much work have not got an engineer available you would have thought after 6 weeks they would have found one after continually telling people are working on the issue what a load of lies

  • mattchoo87 Matt Harrison (@mattchoo87) reported

    @Plusnet I’ve waited since last Tuesday for my SIM card and I’ve been networkless since Thursday. I’m paying for a service I can’t use. I know it isn’t your fault but is there a way of getting a SIM card to me via courier?

  • Billy_Dawson01 Billy Dawson (@Billy_Dawson01) reported

    @Alexand34346099 @fullback03 And I work for plusnet, your worst nightmare !!