Plusnet Outage Report in Heddon on the Wall, Northumberland, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Heddon on the Wall, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heddon on the Wall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Heddon on the Wall, Northumberland, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Blyth and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Blyth |
Internet | |
| Washington |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Heddon on the Wall, England
Latest outage, problems and issue reports in Heddon on the Wall and nearby locations:
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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Sheila Bull
(@ChattonCottages) reported
from
Riding Mill, England
@Plusnet If only..... 3 months ans till not connected. Dreadful service
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G:Potz
(@GazPottsy) reported
from
Morpeth, England
@spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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julie cole
(@diddle51) reported
@Plusnet Would be if I could actually use internet without it cutting out all the time, I changed over from now on 21st April and wished I never!
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NorthRoadCycles 💙
(@NorthRoadCycles) reported
@Plusnet Done all that, it's rubbish. You basically attached modern tech to decades old wires. I'll be ringing to cancel tomorrow
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Tia Shafee
(@tshafee) reported
Currently very disappointed by @Plusnet - a month ago we signed up for a broadband connection for the new house, to be ready roughly when we moved. We've been in the house for a fortnight and it's still not available. Worst is the communication has been so poor.
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Susan Philcox 💙
(@spcb61) reported
@theabingdontaxi Glad you’re getting a discount but frustrating, isn’t it. We switched to BT a couple of years ago from PlusNet (owned by BT) because BT’s equipment was so much better & we were frustrated with PlusNet’s attitude. It’s difficult, I hear good & bad things about all the providers.
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Mark Monro Should Be Doing Housework 🏳️🌈
(@ThatIdiotMonro) reported
@Plusnet Plus, I have neurodiverse kids, who have sensory issues. An intermittent, unstoppable static noise isn't great for them. And turning off the 5GHz capability isn't a solution. I'm not paying for a service without full capability.
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Robert Seymour
(@RobertS82518888) reported
@Plusnet Can you help please, I have no dial tone on my home telephone and I don't have a mobile, I find that your wonderful best in the world service has no email address for customers to contact you!
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Ian Boston
(@_ieb_) reported
@Plusnet I have been a loyal customer since 2011, and am leaving because you forced me to take out an 18 month contract and then at the end of the contract doubled, yes doubled the price of my broadband, denying me access to a perfectly ok contract reserved for "new customers" ..
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Carol Yarrow
(@CarolYarrow) reported
@Plusnet Your customer service is a joke. It is worse than useless. I wish that they could help but they evidently can't
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Alexander Ross 🏁⚔️
(@MegaTechCorp82) reported
@Plusnet Plusnet, what on earth is going on with your service? I've been a customer for years and this has been the worst sustained service I've had. Constantly dropping off, up to a dozen times a day. Are there works in the area disrupting services? Any info, timescales etc.?
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Richard Szabranski
(@rszab) reported
@Plusnet Spent 20 mins on phone to support and no answer so: Phone line went dead yesterday evening and no VDSL either. This morning VDSL back but line still has no dial tone but very loud crackles. Number : 01386751738 Followed your troubleshooter but comes back as "UNCLEAR"