Plusnet

Plusnet Outage Report in Heddon on the Wall, Northumberland, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Heddon on the Wall, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heddon on the Wall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Heddon on the Wall, Northumberland, England 11/28/2025 23:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Heddon on the Wall, Northumberland, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne and Bedlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Wi-fi
United KingdomBedlington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

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Plusnet Issues Reports Near Heddon on the Wall, England

Latest outage, problems and issue reports in Heddon on the Wall and nearby locations:

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • GazPottsy G:Potz (@GazPottsy) reported from Morpeth, England

    @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • BenMyatt74 Darksider  (@BenMyatt74) reported

    @Plusnet can you help please? I have no idea what is going on with my FTTP install by @WeAreOpenreach as since engineer left job on Friday I have had no communications from them #ironic

  • huby Dan Huby 🇺🇦✌️ (@huby) reported

    @sc101_101 @WholeMarsBlog Would like to but @Plusnet still don't support it!

  • Th4Saint_ Th4Saint (@Th4Saint_) reported

    @RayMcCrae @fletch1002 @Plusnet Virgin media and i have **** tonnes of packet loss, tried changing my coaxial and ethernet cables, no difference. Theres alot of works happening around my area so it might be to do with that? had it for days now

  • scribedby ThatMusicFan 🎮 (@scribedby) reported

    @Plusnet Fuming with you lot at the minute. Half a service since service start yet paying full price. Past on from pillar to post. No manager call back to resolve my issue. This is not acceptable. Then quoted £224 to leave. Your having a laugh!

  • abebourne53 Andrew Bourne (@abebourne53) reported

    @campbellclaret @FenCoul At the moment Plusnet aren't applying them. Don't let me down, there's a marketing opportunity here.

  • Stephendpayne Stephen Payne (@Stephendpayne) reported

    @Plusnet I'm another mobile customer abroad that can only get 2g. Currently in Germany (Berlin), checked the APN is correct but it will only register on o2 2g and not 4g if I manually search for networks. Can you help at all?

  • steve_8257 Steve (@steve_8257) reported

    @Plusnet would come off the next bill this was totally unacceptable, we have ended up canceling the DD which means a failed payment as this was the only way to resolve it, you are a complete waste of time as a service provider roll on the end of my contract

  • NoraHutson Lady Weathergirl 🇪🇺🔶 💙🇺🇦 (@NoraHutson) reported

    @MrPMHarrison @virginmedia We were with them for ages, speed (when working!) was v fast, but expensive & had SO much downtime and problems. Also always ringing trying to get you to buy more products. PlusNet a million times better, no hard sell, good, responsive customer service.

  • fbowles Frank Bowles 🔸 🇪🇺 (@fbowles) reported

    @Plusnet hey, why no 4G when roaming? Caused real problem yesterday in Germany (only 2G so no internet & no satnav) and is only 3G here in Austria

  • LucidWhim Fiona 💙 (@LucidWhim) reported

    @Nflynn_gbm I have had no problems at all with @Plusnet and they do really good sim only deals . I currently pay £7 a month for 10GB and unlimited calls and texts. The coverage seems good.