Plusnet

Plusnet Outage Report in Heddon on the Wall, Northumberland, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Heddon on the Wall, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heddon on the Wall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Heddon on the Wall, Northumberland, England 12/28/2025 22:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Heddon on the Wall, Northumberland, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne and Bedlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne E-mail
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomBedlington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

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Plusnet Issues Reports Near Heddon on the Wall, England

Latest outage, problems and issue reports in Heddon on the Wall and nearby locations:

  • GazPottsy G:Potz (@GazPottsy) reported from Morpeth, England

    @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • LeTwitteur David Thompson (@LeTwitteur) reported

    @DAW4 @Plusnet Mine is personal too so it could be worse for me also. But an announcement / update on the general page on Twitter would help, I have seen nothing through the day. It might head off some of those calls.

  • markyb705242 Markovitz (@markyb705242) reported

    no plusnet email, no help? #thatlldo

  • GrahamDewhurst Graham Dewhurst (@GrahamDewhurst) reported

    Hi @plusnet I have legacy email with totalise (migrated to madasafish and then to you). My wife’s address has stopped passing emails across. I suspect the box is full, but I can’t seem to log in using my old login screen. Is there a new way in?

  • TonyOcton TONY OCTON (@TonyOcton) reported

    @Plusnet Add insult to injury why don’t you - I’m only worthy of a cut and paste answer that you are sending to almost every one of your customers. Woefully substandard customer service. With major outage’s like this, your customers deserve to know more than you are saying.

  • GilhamColin ColinG (@GilhamColin) reported

    @Plusnet @duxastroman Blah, blah, blah. Treat your customers properly.

  • Forestvon Veronica Jones (@Forestvon) reported

    @plusnet Email still down since midmorning, nearly 10 hours now.

  • design_mori Memento Mori Design (@design_mori) reported

    @Plusnet @plusnethelp As usual your connection and service are a steaming pile of dog ****.

  • OneWorldCyclin1 One World Cycling (@OneWorldCyclin1) reported

    @Plusnet progress! At least I am in my inbox now. Nothing there yet, but I am assuming this will fix over night.

  • bobbled Hilary Macklin (@bobbled) reported

    @Daily_Express @Plusnet No e-mails received all day !! Not good enough plusnet! Time for a change I think too many issues!

  • Smallheathen Jim Houghton (@Smallheathen) reported

    Hello @Plusnet - I see that you have a problem with your webmail service. Could this fault also be affecting your webserver? I get a page with the message "Service Unavailable The service is temporarily unavailable. Please try again later." when I look at my webpage.