Plusnet Outage Report in Heddon on the Wall, Northumberland, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Heddon on the Wall, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heddon on the Wall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Heddon on the Wall, Northumberland, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Blyth, Washington and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Blyth |
Internet | |
| Washington |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Heddon on the Wall, England
Latest outage, problems and issue reports in Heddon on the Wall and nearby locations:
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stevegaish
(@stevegaish) reported
from
Whickham, England
@Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Lizzy Robinson
(@Lizzyr59) reported
from
Newcastle upon Tyne, England
@Plusnet Outage in Newcastle? No broadband since 8pm
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Sheila Bull
(@ChattonCottages) reported
from
Riding Mill, England
@Plusnet If only..... 3 months ans till not connected. Dreadful service
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G:Potz
(@GazPottsy) reported
from
Morpeth, England
@spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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Philip 👌🏼
(@fredspoon) reported
from
Chester-le-Street, England
Broadband down at home @Plusnet not great said there some fault needs and engineer.
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Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Faith ♡
(@faithbater) reported
@Plusnet my wifi says connected but no internet/ authorisation needed. It has been like this for the last 2 days. Everytime I click on the hub page is says connection is fine but its not working
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RoamingLiz
(@Love_Austria007) reported
@reiver_rover @Plusnet Oh my goodness Moira, how awful.
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Neil
(@higheight) reported
@BobaFatt @virginmedia @Plusnet Can't believe how badly you've been treated by them mate, it's a comedy of errors. Not that it's funny given how much you've had to pay out on mobile data. Clowns.
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Bobby Xennial | DJ BobaFatt
(@BobaFatt) reported
@higheight @virginmedia @Plusnet Thanks, will check them out. Can't be any worse than Virgin, that's for sure! Unbelievably bad.
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Bobby Xennial | DJ BobaFatt
(@BobaFatt) reported
@higheight @virginmedia @Plusnet Another half hr on the phone just to cancel it! I explained why & guy on the phone asked me if I would reconsider, & wouldn't mind waiting another 3 weeks! What, for them to change installation date again without warning? I just need internet. They couldn't provide it. Jokers. 🤬
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Rea Jones
(@ReaJones) reported
Anybody thinking of going with @Plusnet do no bother. Been almost 2 weeks with no internet, 4th day of sitting in and waiting for engineers hoping they’ll turn up! Very poor service! AVOID
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Moira M
(@reiver_rover) reported
@Love_Austria007 @Plusnet It's absolutely shocking, Liz, we just want closure on this however the situation keeps getting worse and their customer care level is non existent...they couldn't care less about the amount of inconvenience, stress and distress we've experienced over the past month😠
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GeckoShibori
(@GeckoShibori) reported
@Plusnet I was trying to troubleshoot a streaming issue with streamlabs and after 2 hours they said "contact your ISP" so here I am. How can you help me please?
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Plusnet
(@Plusnet) reported
@ARCHANGELTY Hi there, I'm sorry to hear your broadband is still not working. So we can take a further look into this, are you able to confirm the Username via a DM please? - Curtis, Plusnet Sheffield
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Lee ♿️
(@mrleeleencfc) reported
Hey @Plusnet @plusnethelp. My contract with you ends next month. I am more than happy to renew because I love the service you offer but think I could find a cheaper deal if I signed up with someone new. Is there any decent deals you can offer me to renew? Thanks in advance!