Plusnet outages and service status in Heddon on the Wall, England
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- Plusnet generated 0 outage signals in the last 24 hours around Heddon on the Wall, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Heddon on the Wall, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heddon on the Wall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Heddon on the Wall, England
The most recent Plusnet outage reports came from the following cities: Wallsend, and Consett.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 24 days ago |
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Internet | 2 months ago |
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Total Blackout | 2 months ago |
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Internet | 3 months ago |
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Internet | 3 months ago |
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Internet | 4 months ago |
Community Discussion
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Plusnet Issues Reports Near Heddon on the Wall, England
Latest outage, problems and issue reports in Heddon on the Wall and nearby locations:
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Sheila Bull (@ChattonCottages) reported from Riding Mill, England@Plusnet If only..... 3 months ans till not connected. Dreadful service
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stevegaish (@stevegaish) reported from Whickham, England@Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.
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Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
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Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, EnglandBroadband down at home @Plusnet not great said there some fault needs and engineer.
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Lizzy Robinson (@Lizzyr59) reported from Newcastle upon Tyne, England@Plusnet Outage in Newcastle? No broadband since 8pm
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Block & Bottle (@BlocknBottle) reported from Walker Gate, England@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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G:Potz (@GazPottsy) reported from Morpeth, England@spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.
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Outdoorsey (@2012neil2012) reported from Dunston, England@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Flower Pot (@FlowerP79667758) reported@Plusnet Hello, We have contacted Plusnet and Ofcom. As Plusnet is the customer of Open reach it is Plusnet who is responsible for making a complaint to Open -reach. Apparently as our service provider faults should be addressed and rectified in two days. We have already been 8 days without the internet and if Open-reach do not come until next Wednesday that will be two weeks.
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Cyberax (@CyberaxUK) reportedHey @plusnet - sent a DM yesterday could someone help with it please?
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peztyke (@peztyke) reported@JoshCF_ Just switch if the retention team dont offer new customer price. But bear in mind virgin, brsk and a few other companies require a new drill through in the property because they don't use the same fibre line. Plusnet use the same line and bt so it would just be a ont change.
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Matthew Broadway (@matthewb79) reported@Plusnet only getting 20mbps when it’s usually over 100. Is there an issue?
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Andrew Lloyd-Phillips (@lloyd_phil18432) reported@Plusnet thanks again for cutting our broadband of before the payment date, good customer service NOT 👍
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Rob Shelley (@ITVRobShelley) reported@Plusnet Hello! Because of your former great service, I called to stay with yourselves not switch to EE. Whilst Tamsin and David who took my call were lovely - and v good at their jobs - sadly the whole call, incl hold time, took just under half an hour - that's bang out of order
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GM Mark Howitt (@MarkHowitt) reported@Plusnet Poor overall @Plusnet couldn't even give me some credit for overcharging me... may have to go to @Ofcom
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Jacqui Langstead (@mizpah68) reported@Plusnet I’ve been with you for years yet to switch to full fibre broadband I’ve got to pay more than a new customer. This is so wrong. I’m disabled and internet is my contact with the outside world yet penalised because I choose to stay with you
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Jay (@Jason87r) reported@JoshCF_ Go plusnet alot cheaper and had no issues at all
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Flower Pot (@FlowerP79667758) reported@Plusnet are Openreach coming today to fix fault?The engineers came yesterday and found the fault. It was caused by the is pavement being dug up and wire cut. They have identified where the break is. Openreach have said you have to contact them, Ofcom rules.