Plusnet

Plusnet Outage Report in Hebburn, South Tyneside, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hebburn, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hebburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hebburn, South Tyneside, England 04/20/2024 09:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hebburn, South Tyneside, England

The most recent Plusnet outage reports came from the following cities: Gateshead, Newcastle upon Tyne, South Shields, North Shields, Washington, Cramlington, Sunderland, Chester-le-Street, Whitley Bay and Bedlington.

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City Problem Type Report Time
United KingdomGateshead Total Blackout
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomSouth Shields Internet
United KingdomNorth Shields Phone
United KingdomNewcastle upon Tyne Wi-fi

Community Discussion

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Plusnet Issues Reports Near Hebburn, England

Latest outage, problems and issue reports in Hebburn and nearby locations:

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • Lizzyr59 Lizzy Robinson (@Lizzyr59) reported from Newcastle upon Tyne, England

    @Plusnet Outage in Newcastle? No broadband since 8pm

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • stevegaish stevegaish (@stevegaish) reported from Whickham, England

    @Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • DeepSha06062402 Deep Shah (@DeepSha06062402) reported

    @Plusnet I’ve been billed wrongly due to an issue with crossed lines. Please can you help. Thanks

  • The_Buscemis Rick (@The_Buscemis) reported

    @Plusnet I haven't had a mobile signal (calls, texts and internet) all day today in BT8, what's going on?

  • MatthewFido Cllr Matthew Fido (@MatthewFido) reported

    @rodwhiting @virginmedia Shocking mate. They can stick their ridiculous price rise as well. If @Plusnet can do me a good deal, I'd go back to them in a heartbeat. Great customer service, usually from someone nice in or around Sheffield.

  • mrbrady72 Ken Adams ⛰️ (@mrbrady72) reported

    @WillBarra @Plusnet I couldn't agree with you more. Having spoken with a number of people from @Plusnet on this topic, it's very clear that all customer service principles have been given the boot. Will definitely be cancelling at the end of my contract, which I wish was MUCH sooner than it is

  • napoleondynorod Sasquatch79 (@napoleondynorod) reported

    @pipmadeley @Plusnet @WeAreOpenreach Sounds silly but do you know if any neighbours are suffering the same issue???

  • DM27 David Martin (@DM27) reported

    @RichardJMurphy Also Plusnet. Regulators - Good for nothing, (except the service providers).

  • pipmadeley Pip (@pipmadeley) reported

    @WeAreOpenreach Hi, I know you won't be aware of the backstory, but two separate engineers already attended last week, have been to the cabinet and in agreement with my ISP have ruled out any possible fault with my line. I'm sure @Plusnet will be in touch to discuss the ongoing issues with you.

  • Littlenic17 Little nic (@Littlenic17) reported

    @Plusnet I need to cancel house move but can't remember my username or password,I phoned up but they can't help me because of this. I phoned in November and regardless of not remembering my details the man I spoke to helped me out

  • solarwrath Andy Johnson (@solarwrath) reported

    @Plusnet my broadband service has been down since yesterday morning (was reported yesterday). How do I get an update on the fault?

  • billyb2703 Billyb2703 (@billyb2703) reported

    @Plusnet. Shocking absolute worst provider. Do not go with these thieving charlatans