Plusnet

Plusnet Outage Report in Hebburn, South Tyneside, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hebburn, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hebburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hebburn, South Tyneside, England 12/07/2025 22:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hebburn, South Tyneside, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Sunderland and Bedlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomSunderland Internet
United KingdomBedlington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hebburn, England

Latest outage, problems and issue reports in Hebburn and nearby locations:

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Meliissa92 Melissa (@Meliissa92) reported

    Regretting swapping my broadband from @TalkTalk to @Plusnet. It NEVER works!

  • ARCHANGELTY ! (@ARCHANGELTY) reported

    @Plusnet why is my broadband still not working after i was told it would be working by midnight yesterday?! please DM me

  • badinaz Bernard (@badinaz) reported

    @Plusnet Faults reporting link is down for maintenance

  • nathhawley Nathan Hawley (@nathhawley) reported

    @Plusnet is there any issue with your service in LS23 6? Been slow for 24 hrs or so. Thanks

  • feclarkart F.E. Clark dreams of purple hills. (@feclarkart) reported

    @SalnPage @Plusnet How frustrating - I hope @Plusnet can help soon, Sal.

  • reiver_rover Moira M (@reiver_rover) reported

    @Love_Austria007 @Plusnet It's absolutely shocking, Liz, we just want closure on this however the situation keeps getting worse and their customer care level is non existent...they couldn't care less about the amount of inconvenience, stress and distress we've experienced over the past month😠

  • Love_Austria007 RoamingLiz (@Love_Austria007) reported

    @reiver_rover @Plusnet Oh my goodness Moira, how awful.

  • reiver_rover Moira M (@reiver_rover) reported

    Avoid @Plusnet like the plague! Over & above stress of no broadband for 3 weeks, now hit with cancellation bills amounting to OVER £500 for: Original a/c broken by them; Repair a/c "declined" (never existed); 3rd a/c cancelled by us well within 14 day cool off period. Bandits😠😡

  • Plusnet Plusnet (@Plusnet) reported

    @ARCHANGELTY Hi there, I'm sorry to hear your broadband is still not working. So we can take a further look into this, are you able to confirm the Username via a DM please? - Curtis, Plusnet Sheffield

  • Grumpyduck Chris (@Grumpyduck) reported

    @Plusnet I'm having continued problems with my router losing connection over the last 3 weeks. Any chance of a replacement.?