Plusnet

Plusnet Outage Report in Heathfield, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Heathfield, East Sussex, England 01/07/2026 04:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Heathfield, England

Latest outage, problems and issue reports in Heathfield and nearby locations:

  • Bluhenry just strolling (@Bluhenry) reported from Bexhill-on-Sea, England

    @Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • dresdeb Beccy Dresden (@dresdeb) reported

    @Plusnet You keep pushing this back on me, but the differentiating factor I can see is me now getting my broadband from you! What are you doing to investigate whether there’s an issue at your end? Others say they recognise this problem with your service, so it can’t just be my set-up.

  • dresdeb Beccy Dresden (@dresdeb) reported

    @Plusnet Hi Emily. I don't use wired connections, I never have. And I've never had inconsistency this extreme from any other provider. It's the inconsistency - the massive peaks & troughs - that's more of a problem. I could live with slower speeds if they were constant.

  • Steven_Thurso Stevie080 (@Steven_Thurso) reported

    @Plusnet broadband has been off for the last couple of days. Are there currently issues

  • HarrietMann H (@HarrietMann) reported

    @Plusnet My phone keeps kicking me off my WiFi - keeps saying password incorrect but it’s not changed since installed? Connection speed is terrible too

  • surreycommuter Nina (@surreycommuter) reported

    @Plusnet you've taken over my line when I never requested this. BT tells me it was forced through despite me contacting them about it after I has a text from you. I haven't done this and have no idea why this is happening.

  • dresdeb Beccy Dresden (@dresdeb) reported

    @horrocks_simon @TalkTalk I feel your pain, Simon, but I think all ISPs are as bad as each other. The @Plusnet staff seem nice enough, but their actual broadband service is still abysmal, based on 2 months as a customer. Meanwhile my brother has takes of woe from another couple of providers 🙄

  • LouiseArnold5 Louise Arnold (@LouiseArnold5) reported

    @Plusnet Been losing WiFi on/off in Leicestershire for a couple of hours.....you're doing amazing this week in service level 🙄

  • andy17467869 andy (@andy17467869) reported

    @Plusnet I have done some changes at home and got connected but things are still not working properly so the thing the engineer did today hasn't worked he needs to come back and sort all this mess because what he did hasn't worked in fact a waste of time

  • andy17467869 andy (@andy17467869) reported

    @Plusnet A cube engineer needs to call out and sort this internet because its not working properly ...everything is connecting but no Internet god knows what he has done its either that or the other supplier takes over and im paying nothing as this is one complete mess ....urgent

  • BKVirtualOffice Brenda Kirkham (@BKVirtualOffice) reported

    @Plusnet why is there no mobile signal AGAIN in my area? As a relatively new customer I am not impressed!