Plusnet

Plusnet Outage Report in Heathfield, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Heathfield, East Sussex, England 03/27/2026 02:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Heathfield, East Sussex, England

The most recent Plusnet outage reports came from the following cities: Lewes and Bexhill-on-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomLewes Internet
United KingdomBexhill-on-Sea Wi-fi
United KingdomNewhaven Internet
United KingdomNewhaven Internet
United KingdomHailsham Wi-fi
United KingdomHailsham Internet

Community Discussion

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Plusnet Issues Reports Near Heathfield, England

Latest outage, problems and issue reports in Heathfield and nearby locations:

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

  • Bluhenry just strolling (@Bluhenry) reported from Bexhill-on-Sea, England

    @Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @JohnTurner2021 @Plusnet True, but currently only BT and Virgin are immediately using digital lines. The others even though an arm of BT are not in the immediate future. This gives time to hope that a solution to charging phones when there is a powercut over more than an hour can be found. Can't see how.

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • B_Kislingbury Barry Kislingbury (@B_Kislingbury) reported

    @Plusnet Hi, I tweeted you yesterday, I have just moved over from Vodafone and requested to keep my old number. Your messages/emails said I would be all working yesterday but I still have no signal and phone says not registered on the network. 24 hours now, please sort ASAP!!!

  • SamsaraLosingIt Samsara (@SamsaraLosingIt) reported

    @Plusnet hi when my contract comes to its end on 30th march can I set for it to cancel when the contract ends or do I still need to provide notice?

  • frintonflower Debbie Stinson (@frintonflower) reported

    @Plusnet My broadband has been down for 2 hours is there an issue in my area CM3 postcode

  • LizzyLizUk Liz (@LizzyLizUk) reported

    @Plusnet Can you help me understand if there are problems in my area? I have no broadband since this morning. Thanks

  • tb78 Baloney (@tb78) reported

    @Plusnet hey i was gonna join you but cancelled. as such i paid my joining fee but not got a refund #help

  • hartcharlotte CH (@hartcharlotte) reported

    @Plusnet such poor customer service and my query still hasn’t been dealt with!! #avoidplusnet #terrible #poorcustomerservice

  • woolcycle Su Lacy (@woolcycle) reported

    @Plusnet Absolutely zilch. Strapband with emergency calls only.

  • MartynBainbrid1 Wiggy (@MartynBainbrid1) reported

    @patricksamuel23 @Plusnet Did you cancel before your fixed date mate?

  • btc8500 Jason (@btc8500) reported

    @BBlues60 I’ve been having problems with Plusnet which is powered by EE having to phone 3 times before it will actually get through to anybody sometimes up to 5 when calling anyone

  • capod30 caroline (@capod30) reported

    @Plusnet @OpenreachHelp our broadband is down due to #Eunice #northdevon