Plusnet

Plusnet Outage Report in Heathfield, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Heathfield, East Sussex, England 02/18/2026 05:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Heathfield, East Sussex, England

The most recent Plusnet outage reports came from the following cities: Bexhill-on-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomBexhill-on-Sea Wi-fi
United KingdomNewhaven Internet
United KingdomNewhaven Internet
United KingdomHailsham Wi-fi
United KingdomHailsham Internet
United KingdomHailsham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Heathfield, England

Latest outage, problems and issue reports in Heathfield and nearby locations:

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @JohnTurner2021 @Plusnet True, but currently only BT and Virgin are immediately using digital lines. The others even though an arm of BT are not in the immediate future. This gives time to hope that a solution to charging phones when there is a powercut over more than an hour can be found. Can't see how.

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.

  • Bluhenry just strolling (@Bluhenry) reported from Bexhill-on-Sea, England

    @Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CollmanSteve Steve Collman (@CollmanSteve) reported

    @Rosco_RS @plusnethelp I don't think they care to be honest. My router suddenly decided I'm in Germany (I'm in UK) after being switched off temporarily & now I can't access a lot of UK websites which is impacting my ability to work from home. Plusnet are ignoring my DM :( Hope they sort your issue.

  • cinnamonvector Jess 🏳️‍🌈 (@cinnamonvector) reported

    @plusnethelp @plusnet my internet has been down since midnight. Really need it back up so I can work!

  • R4wli Mark Rawlings (@R4wli) reported

    @MartinSLewis word of warning about @AskNationwide £13 a month account We tried claim when missed a flight due to a fatality accident they wouldn't pay out Also phone repair costs have doubled excess to pay with them & are very slow service week plusnet phone We cancelled act.

  • locklock_12 Claire Lockey (@locklock_12) reported

    @Beanie904 @plusnethelp @Plusnet My wifi to slow to open the help page 🙄

  • gfaz81 Gill (@gfaz81) reported

    @BadAssGrogu @Plusnet @plusnethelp It actually sounds as if I am! It’s terrible

  • NMJBorthwick Nicola Borthwick Counsellor/Trainer, NW9 & Welwyn (@NMJBorthwick) reported

    @Plusnet Had awful problems with connection from 7.20 tonight which has had a considerable impact on my business. What has been the problem tonight, as usually the connection is ok?

  • michaeligoe Michael Igoe (@michaeligoe) reported

    @gfaz81 @Plusnet @plusnethelp We never had this with our plusnet boxes. Sounds like you need a new one!

  • Beanie904 Beanie904 (@Beanie904) reported

    @plusnethelp @Plusnet Wirelessly- it’s slow today, not as slow as yesterday when it just kept crashing out but still not the speed we pay for

  • LeahWhitehorse Leah Whitehorse (@LeahWhitehorse) reported

    @Trixter_Live @Plusnet Same here - frustrating that there’s no update on the service status page and it’s too late to call them

  • CassandraMcBir1 Cassandra McBirney (@CassandraMcBir1) reported

    @plusnethelp Had no broadband connection for over an hour now in Manchester M16 8FF. Other people on BT and PlusNet in the area also have the same issue. Any idea of when the issue is likely to be fixed?