Plusnet Outage Report in Heathfield, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Heathfield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Heathfield, England
Latest outage, problems and issue reports in Heathfield and nearby locations:
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grace hooper
(@messalinahooper) reported
from
Hurst Green, England
@Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv
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James Galpin
(@jimjam_arch) reported
from
Ticehurst, England
@wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.
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UKalchemy
(@SussexRivers) reported
from
Robertsbridge, England
Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time
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just strolling
(@Bluhenry) reported
from
Bexhill-on-Sea, England
@Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .
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BenC
(@Fatty_Gets_Fit) reported
from
Robertsbridge, England
@Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband
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Deirdre Williams🏴🇬🇧
(@Deirdre03224751) reported
from
Bexhill-on-Sea, England
@Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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Deirdre Williams🏴🇬🇧
(@Deirdre03224751) reported
from
Bexhill-on-Sea, England
@JohnTurner2021 @Plusnet True, but currently only BT and Virgin are immediately using digital lines. The others even though an arm of BT are not in the immediate future. This gives time to hope that a solution to charging phones when there is a powercut over more than an hour can be found. Can't see how.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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OneJellyMan 💛💙🇺🇦
(@OneJellyMan) reported
@Plusnet I hope the team don't use Plusnet as their Internet service provider, they won't be getting much work done with the slow speeds and constant network drop outs.
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Stephen Wallis
(@Stefanuccio54) reported
@Plusnet I've had no phone service for three days ! Phone just has 'Searching' at the top of the screen. Can't send or receive calls I have no land line, so I'm scuppered really. Even before this issue, I've not been hugely impressed by Plusnet. Think a move is required.
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Nikki Up North
(@Nikki_Up_North) reported
@Plusnet Can I cancel my subscription please! Heard such bad things about you, don’t think I’ll bother! 😠
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Jane
(@besttillast) reported
@Plusnet Our line is very unstable today are you having problems in CR3 area today? Difficult to work!!!
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Plusnet
(@Plusnet) reported
@jan_skelton On the screen which shows the block, there should be a means for you to report this error to us on that page. Can you please do this, if you haven't done so already and we'll hopefully be able to correct this issue for future customers using this site? -Tony Plusnet Sheffield
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Tim Day
(@redimp76) reported
@VirginMediaCorp 94 mb wired but even that drops out frequently. Hub 3.0, I was previously with Plusnet for 5 years at my old house and although the speeds were slower (as expected) I never had any issues. As for the WiFi it's terrible unless you're in the same room as the router
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Beniro51
(@SueElli08894688) reported
@Plusnet hi, no service for text or calls but not showing any issues. Please advise of any problems in TS7 8JA area . Thank you
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nahla
(@nahlaafrin) reported
remote for the main tv is the sky remote so if sky isn't you're service provider then what do you call it? virgin remote? talk talk remote? PLUSNET REMOTE?
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Not Just Looking anymore
(@moffitine) reported
@ariana_erbon @jan_skelton @Plusnet It was from my internet service provider. I was searching for radical feminist memes & the ISP popped up saying that safe search was on so I couldn't access adult content!
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David Young
(@shamelessly_vip) reported
@Plusnet Can i ask why my contract end date has been moved from june 2022 to March 23rd 2022? I never consented to that and will not be paying the out of contract price.