Plusnet Outage Report in Heathfield, East Sussex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Heathfield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at Plusnet
Plusnet is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Heathfield, East Sussex, England
The most recent Plusnet outage reports came from the following cities: Newhaven.
| City | Problem Type | Report Time |
|---|---|---|
 Newhaven |
Internet | |
| Newhaven |
Internet | |
| Hailsham |
Wi-fi | |
| Hailsham |
Internet | |
| Hailsham |
Internet | |
| Hailsham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Heathfield, England
Latest outage, problems and issue reports in Heathfield and nearby locations:
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BenC
(@Fatty_Gets_Fit) reported
from
Robertsbridge, England
@Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband
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James Galpin
(@jimjam_arch) reported
from
Ticehurst, England
@wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.
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UKalchemy
(@SussexRivers) reported
from
Robertsbridge, England
Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time
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just strolling
(@Bluhenry) reported
from
Bexhill-on-Sea, England
@Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Richies Drake
(@DICKYDRAKE) reported
@Plusnet absolutely horrendous service today. No reason why, but they say it's my end, ie my fault.... so have to wait till monday for an engineer!!!
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Ben Armstrong
(@BenjiArmstrong1) reported
@Plusnet Why do i still have to pay this contract, getting really fed up of the 1mbs download, and the most bipolar ping ive ever had, Joke of an internet provider..... Not long till we can **** you off and get one that works.. Had to upload this using moblie data in my home...
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Brian Watson
(@Tucker431979) reported
@ShellEnergyHome Please do not buy there broadband guys. Had WiFi drop outs constantly since I joined a month ago.Never had any issues with @Plusnet . Screwed up phone to start with now just constantly dropping out.contacted and won't let you leave. Never use folk's
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Gixerspeed
(@bluegixer1) reported
@Plusnet tn34 area my internet service is down, have reset router so many times, 2 days without service, get back to me asap
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andrew probert
(@andrewprobert2) reported
@Plusnet Hi, I am getting issues with my speed when using a VPN I have to use one as its my company one, I get 54mbps without it being on and 590kbps with it on, is there a router setting that is throttling this connection? Andrew
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Pob
(@RobinAusten1) reported
@Plusnet 🚨HELP PLS... mobile phone's stopped working- not connecting to phone net=no phone or texts. Can't seem to contact you via web/app w/out phoning🤔. SIM corrupt?? Other 🤮EE sim card still works. V new s22+ phone. All other phone systems work, just this SIM card🧐 Hay-elp
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Ben Armstrong
(@BenjiArmstrong1) reported
@Plusnet Why do i still have to pay this contract, getting really fed up of the 1mbs download, and the most bipolar ping ive ever had, Joke of an internet provider..... Not long till we can **** you off and get one that works
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jo scott
(@broadstairsjo) reported
@Plusnet almost £300 early termination taken on a contract cancelled in error by PlusNet. . so agreed refund should be immediate. 3 days and counting . . its January. worst month possible to have unexpected hit.
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Ali - Kailoren
(@realkailoren) reported
@FalconeHosts In your contract there will be a minimum service guarantee (its usually internet speeds) and if it falls below that, or you have frequent unexpected outages you can get out of the contract at any time. I did the same thing with Plusnet when I lived in the UK
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her0n
(@her0n) reported
@Plusnet Having some very unusual broadband connection drops today. Can't seem to hold a connection for more than 10 mins without needing a router reboot. I work from home full time and can't do my job! Frustrated. Please help? 🙏