Plusnet Outage Report in Heathfield, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Heathfield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Heathfield, England
Latest outage, problems and issue reports in Heathfield and nearby locations:
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BenC
(@Fatty_Gets_Fit) reported
from
Robertsbridge, England
@Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband
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Deirdre Williams🏴🇬🇧
(@Deirdre03224751) reported
from
Bexhill-on-Sea, England
@JohnTurner2021 @Plusnet True, but currently only BT and Virgin are immediately using digital lines. The others even though an arm of BT are not in the immediate future. This gives time to hope that a solution to charging phones when there is a powercut over more than an hour can be found. Can't see how.
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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just strolling
(@Bluhenry) reported
from
Bexhill-on-Sea, England
@Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .
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Deirdre Williams🏴🇬🇧
(@Deirdre03224751) reported
from
Bexhill-on-Sea, England
@Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.
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Emma Chaplin
(@MsEmmaChaplin) reported
from
Lewes, England
Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?
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UKalchemy
(@SussexRivers) reported
from
Robertsbridge, England
Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time
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grace hooper
(@messalinahooper) reported
from
Hurst Green, England
@Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv
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James Galpin
(@jimjam_arch) reported
from
Ticehurst, England
@wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Ash
(@Bash_luiz) reported
@mattyboii90 @Plusnet Bro. It’s not even had a chance to go down 😭
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Ulrik
(@ulrsor) reported
@Plusnet Hi, I've obviously looked at what I can do myself already. How can you help me sort this once I've tried everything on there?
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Plusnet
(@Plusnet) reported
@MgnErsk Hi there, sorry to see this. We're not actually aware of any issues but please do send us a DM with your username if there's still a problem. - Adam - Plusnet Sheffield.
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𝐄𝐥𝐢𝐳𝐚𝐛𝐞𝐭𝐡 𝐌𝐨𝐲𝐧𝐢𝐡𝐚𝐧
(@elizabethmoy) reported
@Plusnet Fantastic service, friendly efficient staff. Just switched my mobile to them. 7 years of hassle free internet service too.
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David Aulton #FBPE #FBPA #GTTO #rejoin EU
(@iloathebrexit) reported
@Plusnet I need help. I was promised a broadband connection on 11 may. On Friday I was promised it would be connected on Monday. Same Tuesday, same Wednesday. What is going on?
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peculiar.mrsj
(@PMrsj) reported
@Plusnet any issues in Telford area? We live in TF4 and our internet’s been down since 1pm today.
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Blondiesa #DissolveTheUnion #UseTheMandate
(@blondiesa) reported
@Plusnet Keep complaining about coverage in Kinross .we know BT outreach is part of problem as you rent line from them but maybe if you sent us an up to date WiFi hub it may help ?
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Jonathan Morris
(@MorrisJonathan) reported
Argh.. annual accounts: fixed-line broadband went down in middle of some transfers. Re-routed through a 4G provider to let my provider know. @Plusnet fixed the problem in about 10 minutes: well done!
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Anna English
(@AnnaEnglish62) reported
Wow #plusnet been a loyal customer for 10 years and because I want to leave one month before my contract ends you can't forgo the early exit fee of £8.46! Looks like I made the right decision to sever ties with you!!!
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Lesley Crooks
(@lesleycrooks) reported
@Plusnet my signal has deteriorated since we moved to our house nearly two years ago. Twice this week I’ve had people call me but I’m none the wiser, I don’t even get a belated missed call notification. I can’t be out of contact like this, what can you do before I look around?