Plusnet

Plusnet Outage Report in Heathfield, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Heathfield, East Sussex, England 11/25/2025 09:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Heathfield, East Sussex, England

The most recent Plusnet outage reports came from the following cities: Newhaven.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewhaven Internet
United KingdomNewhaven Internet
United KingdomHailsham Wi-fi
United KingdomHailsham Internet
United KingdomHailsham Internet
United KingdomHailsham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Heathfield, England

Latest outage, problems and issue reports in Heathfield and nearby locations:

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • kayfabedaniel Kayfabedaniel (@kayfabedaniel) reported

    I have no idea how @Plusnet wins all these awards they must buy them it’s the worst service I have ever experienced sick of all the connection problems

  • JulesEwartSuff Jules Ewart 🔶 (@JulesEwartSuff) reported

    @Plusnet I’m going public! If you’ll allow someone to use my number but won’t talk to me then I’m going to the next level - get your customer services to stop - it’s Freud! Take responsibility!

  • NikeshGorsia Nikesh Gorsia (@NikeshGorsia) reported

    @plusnethelp my inbox is apparently full again after deleting my emails on outlook. Back on plusnet webmail I have an apparent 2400+ emails but your tool is so slow it won’t show a single email. What options do I have apart from cancelling my service with you?

  • touchtheworld6 // Adam // (@touchtheworld6) reported

    @traveleatslay Plusnet, think they use EE network so signal is great.

  • shuhel Shuhel (@shuhel) reported

    @OpenreachHelp Hi - My broadband has pretty much been unusable since Monday AM. A fault has been raised by Plusnet for Openreach to have a look. Issue is yet to be fixed and Plusnet aren't able to give an update. Mega annoying as WFH. Is this something you can have a look at?

  • cockernee gary nicholls (@cockernee) reported

    @Plusnet amazing first day with you. No router. No footy. No internet. Poor customer service. Took my money. Never processed order. Lies. Did I mention NO INTERNET

  • bidmead_sally Sally Bidmead (@bidmead_sally) reported

    @Plusnet an engineer was supposed to be here today but I guess they're not bothering? Now on day 15 of no Internet and my daughter is on day 8 of no education. You won't fix the problem and you won't let me cancel. I'm so sick of this

  • SheffySheffield Simon Sheffield (@SheffySheffield) reported

    @Plusnet can anybody tell me how you start the procedure of cancelling my contract. I have had problems with my internet since October, after going around in circles with less than helpful customer service nothing is resolved.

  • Esqhyy EsqhyyFN (@Esqhyy) reported

    WiFis been gone for the last 40h. **** you @Plusnet

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SkyHelpTeam if we moved to sky how soon could the service be up and running, been badly let down from change over from john lewis to plusnet (same company) and no internet for 5/7days we both work from home!