Plusnet

Plusnet Outage Report in Heathfield, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Heathfield, East Sussex, England 01/30/2026 02:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Heathfield, East Sussex, England

The most recent Plusnet outage reports came from the following cities: Bexhill-on-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomBexhill-on-Sea Wi-fi
United KingdomNewhaven Internet
United KingdomNewhaven Internet
United KingdomHailsham Wi-fi
United KingdomHailsham Internet
United KingdomHailsham Internet

Community Discussion

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Plusnet Issues Reports Near Heathfield, England

Latest outage, problems and issue reports in Heathfield and nearby locations:

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • Bluhenry just strolling (@Bluhenry) reported from Bexhill-on-Sea, England

    @Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • kingofgrump Jimmy Bob White 💙 (@kingofgrump) reported

    @Plusnet our internet is all off and on again really not brilliant. Service has never been very reliable at all.

  • malgpz900 Malcolm Dixon (@malgpz900) reported

    @Plusnet internet has been down all day. Any problems in NE62 area?

  • MBA_SOM M Anwar (@MBA_SOM) reported

    @Plusnet Hi I have tried to contact via phone the wait is to long . How much notice due you require to terminate broadband contract if it expires 24/2/2020.

  • JamieHooker7 Jamie ****** (@JamieHooker7) reported

    @Plusnet lots of issues after a line cease in error; still waiting for broadband to be re-established despite escalation by customer support (who advised would be completed by yesterday) and now looks like I have been signed up for wrong package. Can you help please?

  • Akusia (((Akusia))) #IFBAZ (@Akusia) reported

    @Plusnet Is there a way to contact Technical to solve a rather complicated problem with mobiles?

  • J006006 JD.006 (@J006006) reported

    @Plusnet In that case, explain why when everyrime I contacted you about the constant and numerous issues, you just reply - this is the best we can do, you need to buy 3rd party expensive equipment that may not help, we can't make it work better and we don't guarantee a working service?

  • SallyShrestha Sally Shrestha (@SallyShrestha) reported

    @Plusnet very poor service today, Sunday. No internet, no TV. Unable to work. Very stressed and dissatisfied with the help on the website. I haven’t changed any settings so why is the hub constantly flashing red/ orange?

  • MullersAngels2 Jenni-Marie (@MullersAngels2) reported

    @Plusnet had issues all of last night and this morning too, is plusnet down in the LE3 area? It connects in certain rooms and doesn’t in others.

  • _imagine_d Dee (@_imagine_d) reported

    @Plusnet I have business broadband with you but it is impossible to get to you via phone calls, my broadband is not working since the set up, and we had bought it almost a month ago!!!

  • seanhannam seanhannam (@seanhannam) reported

    @carolinehannam and I are questioning @Plusnet’s “award-winning customer service.”Notified of Dad’s death at beginning of Oct; he’s since received a letter to say “sorry you’re leaving us”,and a letter from a financial solutions company asking if wants help to pay his £94 bill…