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Plusnet

Plusnet Outage Report in Heathfield, East Sussex, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heathfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Heathfield, England

The most recent Plusnet outage reports came from the following cities: Lewes.

CityProblem TypeReport Time
Lewes Internet 24 days ago
Bexhill-on-Sea Wi-fi 2 months ago
Newhaven Internet 6 months ago
Newhaven Internet 7 months ago
Hailsham Wi-fi 9 months ago
Hailsham Internet 9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Heathfield, England

Latest outage, problems and issue reports in Heathfield and nearby locations:

  • MsEmmaChaplin
    Emma Chaplin (@MsEmmaChaplin) reported from Lewes, England

    Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?

  • Deirdre03224751
    Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.

  • robinschlochter
    RobinSchlochtermeier (@robinschlochter) reported from Uckfield, England

    @Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes

  • Bluhenry
    just strolling (@Bluhenry) reported from Bexhill-on-Sea, England

    @Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .

  • messalinahooper
    grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

  • Deirdre03224751
    Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @JohnTurner2021 @Plusnet True, but currently only BT and Virgin are immediately using digital lines. The others even though an arm of BT are not in the immediate future. This gives time to hope that a solution to charging phones when there is a powercut over more than an hour can be found. Can't see how.

  • SussexRivers
    UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • jimjam_arch
    James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

  • Fatty_Gets_Fit
    BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MoustacheMaster
    Michael Fidel-Baboon (@MoustacheMaster) reported

    @Plusnet Hi, any updates on the outage? Ta

  • Boyde11
    ΛLΞX (@Boyde11) reported

    @plusnethelp @Plusnet any reports of service going down in Manchester? Can't seem to get a connection from about 4:45pm

  • timmybanana
    Tim Wright (@timmybanana) reported

    The @Plusnet attempt at resolving the problem? They're attempting the same 'fixes' that they've tried numerous times before that have constantly failed #ifyoualwaysdowhatyouvealwaysdoneyoullalwaysgetwhatyouvealwaysgot Still more than happy to take my full payment each month tho

  • tandleman
    Tandleman (@tandleman) reported from Middleton, England

    Getting fed up with @Plusnet who I have been with forever nearly. Every time it rains I lose my internet for a couple of minutes. When I log a fault they say it is fine now or monitor it for 2 days and close the incident. Of course it hasn't rained. Help!

  • AndyJCole65
    Andy Cole (@AndyJCole65) reported

    @Plusnet my broadband has been down since storm Arwen apart from a brief time this morning. I haven't reported this because I think its due a local power failure (LA12 7DD), do you have any forecast for a repair?

  • annickg87
    ⚜ Annick (@annickg87) reported

    Cancelled my PlusNet accounts today. So many security questions blah blah they have no idea why I left. Customer service has been dire. And the EE network is rubbish.

  • chrisnoakesy
    Noakesy (@chrisnoakesy) reported

    @Plusnet and news on when the Broadband issue will be fixed in the RH12 area? You coped well during Covid but this is like going back to the 1980s?

  • NavaronePage69
    LunarSlayer | Lily (@NavaronePage69) reported

    My WiFi hub is now being used as a paper weight. I have accepted no help from the higher ups are coming. Plusnet engineers have quite their jobs knowing they'll never get more money out of me and have retired in barbados

  • DuncanDucky
    Duncan Hill 🔶 (@DuncanDucky) reported

    Plusnet broadband down, and the online troubleshooter isn't working either

  • NavaronePage69
    LunarSlayer | Lily (@NavaronePage69) reported

    Plusnet come install my ******* WiFi already I have **** to do challenge