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Plusnet

Plusnet Outage Report in Heathfield, East Sussex, England

Why is my Plusnet service not working?

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If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heathfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Heathfield, England

The most recent Plusnet outage reports came from the following cities: Lewes.

CityProblem TypeReport Time
Lewes Internet 21 days ago
Bexhill-on-Sea Wi-fi 2 months ago
Newhaven Internet 6 months ago
Newhaven Internet 7 months ago
Hailsham Wi-fi 9 months ago
Hailsham Internet 9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Heathfield, England

Latest outage, problems and issue reports in Heathfield and nearby locations:

  • jimjam_arch
    James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

  • SussexRivers
    UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • Fatty_Gets_Fit
    BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • Bluhenry
    just strolling (@Bluhenry) reported from Bexhill-on-Sea, England

    @Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .

  • messalinahooper
    grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • GOKUSSJ3Z
    GOK hurr/durr (@GOKUSSJ3Z) reported

    @TalkTalk what’s going on with your service? My internet just died, and it’s supposed to be better than plusnet, that’s why i changed in the first place

  • jerryduk
    -𝓙𝓮𝓻𝓻𝔂 𝓓𝓪𝓿𝓲𝓼 ☮️3.5% (@jerryduk) reported

    @Plusnet live chat not working Twitter messaging unanswered It's like Plusnet don't want to help Can't phone at the moment so effectively can't get an answer to my question. #fail

  • afroking_jonty
    Joe M (@afroking_jonty) reported

    Biggest mistake is signing up with @Plusnet for broadband. Poor customer service, order delayed no explanation. May i please cancel the order with you i cant deal with this. Been on the phone for more than an hour waiting for customer service and here you hardly get a response.

  • Jonno10721563
    Jonno (@Jonno10721563) reported

    @Plusnet worst internet provider I’ve ever used!

  • bellymonsteruk
    matthew smith (@bellymonsteruk) reported

    @AndyPearson68 Plusnet for me. Part of BT but much cheaper. Pretty good support and no problems in the 5+ years I've used them.

  • pauline44
    LadyP (@pauline44) reported

    It’s @Plusnet I need help from

  • thereallindakw
    Linda (@thereallindakw) reported

    @Plusnet can someone contact me please? I’ve had repeated problems with broadband and landline for months. Now I have no broadband at all. I keep being fobbed off . Please sort it

  • ohtimothybarnes
    Tim Barnes (@ohtimothybarnes) reported

    @MassiveAndAce @Plusnet 2022 and this is still a shambles. 23 minute phone call. Fwded by you to BT themselves..who surprise! can't do anything because you bill the service.

  • BenedictDouthwa
    Benedict Douthwaite (@BenedictDouthwa) reported

    @Plusnet please can someone reply. The phone just keeps me on hold. I had a text saying my order is delayed, call or go online for details. Nothing online and nobody answers the calls. Any help please

  • MiriamMcdermo13
    Miriam Mcdermott (@MiriamMcdermo13) reported

    @Plusnet are a joke when my daughter bill became over due and she Owen £65 they did yes restrict her service then cut it off without notice seems when I paid it for her it should have been paid two days before they had not told her I'd this time limit took the payment