Plusnet

Plusnet Outage Report in Heathfield, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Heathfield, East Sussex, England 03/11/2026 13:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Heathfield, East Sussex, England

The most recent Plusnet outage reports came from the following cities: Bexhill-on-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomBexhill-on-Sea Wi-fi
United KingdomNewhaven Internet
United KingdomNewhaven Internet
United KingdomHailsham Wi-fi
United KingdomHailsham Internet
United KingdomHailsham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Heathfield, England

Latest outage, problems and issue reports in Heathfield and nearby locations:

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

  • Bluhenry just strolling (@Bluhenry) reported from Bexhill-on-Sea, England

    @Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @JohnTurner2021 @Plusnet True, but currently only BT and Virgin are immediately using digital lines. The others even though an arm of BT are not in the immediate future. This gives time to hope that a solution to charging phones when there is a powercut over more than an hour can be found. Can't see how.

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • WhoIsWilf Wilf Voss (@WhoIsWilf) reported

    @Plusnet ...and again the connection drops. Its like this so much. I appreciate you will blame Openreach but as a longstanding customer I expect service.

  • theLastWilson Craig A. Wilson (@theLastWilson) reported

    Poor experience switching to @Plusnet. Old sim has been deactivated, new sim is active.... great, 1 problem, it's not been delivered yet!!

  • EUPDfeelslike P (@EUPDfeelslike) reported

    Urgh my internet has been down for almost 24 hours and keep randomly losing 4G, sort it out! @Plusnet

  • HappilyUnwoke HappilyUnwoke 🇺🇦🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇸✡️🦖💚🤍💜 (@HappilyUnwoke) reported

    @Plusnet Hey just recently signed up with you but the website crashed part-way through my order. It didn't seem to have gone through so I did it again and now I've been billed twice for two seperate orders. Help!

  • bruce_rodger Bruce Rodger (@bruce_rodger) reported

    @andersoi Changeover Day has arrived. Openreach supposed to be here between 8am and 1pm. Plusnet service still running...

  • WhoIsWilf Wilf Voss (@WhoIsWilf) reported

    @Plusnet Guess what? Plusnet down again...

  • NN10Canary Mike Garwood (@NN10Canary) reported

    @Plusnet @Plusnet It's now Day 4 of having no network. You replied once and despite the urgency, there has been no further response or acknowledgment. Please, please, PLEASE, get this resolved for me. I don't feel like I'm asking for much. I have direct messaged you many times now.

  • goonernick Nick Taylor (@goonernick) reported

    @ezzeeegooner @O2 @SkyUK I've never heard of that. Their agreement will be with o2 only. All companies use one of either Vodafone, EE, O2 or 3. ( I think). For example BT and Plusnet use EE. Best checking with sky though...

  • _Dave_Smith Dave (@_Dave_Smith) reported

    Top tip: don't provide your PAC at the point of joining @Plusnet mobile... now i have lost service on my current provider whilst i still wait for their SIM to show up 😫😓

  • greg9rovers Greg Wallace (@greg9rovers) reported

    @bt_uk down again. Unbreakable? It's now been over 2 weeks since I've had an uninterrupted 24 hours with broadband. My advice to all my followers is to avoid @bt_uk like the plague. I've already steered one friend to PlusNet. They would have gone with Virgin if available for them