Plusnet

Plusnet Outage Report in Heathfield, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Heathfield, East Sussex, England 01/24/2026 23:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Heathfield, England

Latest outage, problems and issue reports in Heathfield and nearby locations:

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @Chapmagod Hi there Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. Thanks

  • diabetactyl Swarah 💟💬 (@diabetactyl) reported

    And still plusnet, regardless of the fact I can only read my emails when I stand outside and on mobile data, manage to send me my monthly bill. While their website suggests there's no issue at all though everyone is tweeting about it 🙃

  • Plusnet Plusnet (@Plusnet) reported

    @NoodleD40194634 Hi there, earlier today some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. - Curtis, Plusnet Sheffield

  • Plusnet Plusnet (@Plusnet) reported

    @kaz_annis Hi there Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. Thanks

  • Malc_Armstrong Malcmite (@Malc_Armstrong) reported

    @RickieTrades @Plusnet @Plusnet The outage update has caused a lot of issues when trying to open apps and send data. This is unacceptable. Your service and fixes are abysmal and the customer service is appaling. The text msg service is farcical. No one calls back. Shocking treatment of paying customers

  • Plusnet Plusnet (@Plusnet) reported

    @MEG20050112 Hi there, earlier today some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. - Curtis, Plusnet Sheffield

  • billymcdafthead Billy (@billymcdafthead) reported

    Update on this. Twitter staff did semi help but we are back to @Plusnet ghosting my mum and holding the ticket until Monday (bank holiday). If they can show their new customers with so much contempt I’d dread to think what long term customers experience. On hold to cancel 👎🏻

  • Plusnet Plusnet (@Plusnet) reported

    @mikeday1983 Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused.

  • babblingbates Tony Bates (@babblingbates) reported

    @Plusnet @SarahmontSm “worked” should be “working” as many people are still without service. This standard response is wrong and simply not good enough

  • Plusnet Plusnet (@Plusnet) reported

    @AbjectFailur3 Hi there, Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. Thanks