Plusnet

Plusnet Outage Report in Heathfield, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Heathfield, East Sussex, England 12/05/2025 01:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Heathfield, England

Latest outage, problems and issue reports in Heathfield and nearby locations:

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • mushroomracer Jon_NCC (@mushroomracer) reported

    @Plusnet hi, I switched my broadband to you yesterday but had to cancel the switch last night as need more time to look through options. My current provider is saying this has not been cancelled, even though I got an email from plusnet last night saying it has. Can you help plz?

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    @plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?

  • ChloesPJs Chloe (@ChloesPJs) reported

    @Ofcom is there any way to get service restored? Internet is such an important part of life even more so with the effects of the pandemic. @Plusnet is just incapable of even applying pressure to @OpenreachHelp to fix the issue and we are still paying for internet we don’t have.

  • Autisticosaurus James| Its NOT Over When You Can Still #StayAtHome (@Autisticosaurus) reported

    **** Plusnet! That’s the tweet, My last shred of patience is done with them WiFi is abysmal, even wired is now acting up Avoid them at all costs - they’ve been nothing but trouble & intermittent speed

  • peteh678 Pete (@peteh678) reported

    @OurAsh1066 @Plusnet My plusnet still works, just tested for you 36.5 down and 9.5 up, ping response to Google 9ms. Maybe it's a local issue?

  • ChloesPJs Chloe (@ChloesPJs) reported

    My parents are still without internet almost 3 weeks after @Plusnet said @OpenreachHelp needed to “test something”. This is some really **** customer service for us being new customers. And to think we moved away from @virginmedia because they weren’t able to fix their line.

  • rangerslad1983 Robert - r.i.p Terry Munro (@rangerslad1983) reported

    @darrenhunter2 @SkyBroadband Sky broadband is ****,, Plusnet is good

  • lizpusey Liz Pusey (@lizpusey) reported

    HERE'S A STORY: We ordered a pay monthly sim card from @plusnethelp @Plusnet for an elderly relative. The sim card never arrived, despite us chasing multiple times, but the monthly charges went on regardless. The relative went into hospital and then into a care home...(1/3)

  • Autisticosaurus James| Its NOT Over When You Can Still #StayAtHome (@Autisticosaurus) reported

    @Broughton500 You mean ‘are you a plusnet customer?’ Yeah frequently at all hours

  • leegreen83 Lee (@leegreen83) reported

    @plusnethelp I'm meant to be switching from TalkTalk Fiber Plusnet Fiber today, TalkTalk service went down at 12:01 but still no word from you that this is actually happening today