Plusnet

Plusnet Outage Report in Heathfield, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Heathfield, East Sussex, England 12/03/2025 03:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Heathfield, England

Latest outage, problems and issue reports in Heathfield and nearby locations:

  • Bluhenry just strolling (@Bluhenry) reported from Bexhill-on-Sea, England

    @Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • g9nesis1 g9nesis 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@g9nesis1) reported

    @Plusnet It looks like using my phone - but I can't because of Plusnet's utterly useless service. No signal for the last five days - Plusnet couldn't give a f**k. It's cost me a lot of money and no end of frustration. Solicitor next on agenda. What a waste of space this outfit is.

  • leanoref leanore ferrans (@leanoref) reported

    @Plusnet please help I'm abroad and can't get on line. My flight home has been cancelled and I really need Internet..please help

  • Seniormp Martin S (@Seniormp) reported

    @Plusnet more broadband issues..!! text service is good and quick to find a fault but i can't get an engineer till monday..!!! going to make work difficult #Slow

  • AdrDwn101 Not A Number 🇺🇦 (@AdrDwn101) reported

    @NortonSupport Hi Neha thank you for your reply. Whatever the problem was yesterday it is now fixed and I have Migrated to Norton with Plusnet

  • Jord019 Jordo (@Jord019) reported

    @GrumpyHatLady @MrFibbers @Plusnet I’m o2 and at first we got weak signal which I put down to loads of people on the phone at once but then it switched off and suddenly in the last song of green day I got all my notifications in at once

  • Plusnet Plusnet (@Plusnet) reported

    @SouthCroydonlad line's SNR margin now to try and improve the connection. All being well, your connection should improve over the next 24 hours. Please get back to me if you're still having connection issues after 24 hours. Regards, Emily Plusnet Leeds

  • grahm95 Graham (@grahm95) reported

    @Plusnet Can you tell me the call charges from my home phone to 08456 023 069, please? I need it broken down into Access Charge and Service Charge. Thanks.

  • DoctorWynn Dr. Terence Wynn PhD (@DoctorWynn) reported

    Anyone with PlusNet? How good is their service? #PlusNet @Plusnet

  • lb_aglow Fitz Patrick (@lb_aglow) reported

    @Plusnet can somebody get back to me? Your phone numbers don’t work and Im without internet connection that I need for work. £50 a month for this?! WTF

  • HarbourAdam A742321 (@HarbourAdam) reported

    @Plusnet why are your staff working from home and using it as an excuse for poor customer to service ! Can’t speak to a manager ! Ridiculous