Plusnet Outage Report in Heathfield, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Heathfield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (7%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Heathfield, East Sussex, England
The most recent Plusnet outage reports came from the following cities: Lewes.
| City | Problem Type | Report Time |
|---|---|---|
 Lewes |
Internet | |
| Bexhill-on-Sea |
Wi-fi | |
| Newhaven |
Internet | |
| Newhaven |
Internet | |
| Hailsham |
Wi-fi | |
| Hailsham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Heathfield, England
Latest outage, problems and issue reports in Heathfield and nearby locations:
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BenC
(@Fatty_Gets_Fit) reported
from
Robertsbridge, England
@Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband
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just strolling
(@Bluhenry) reported
from
Bexhill-on-Sea, England
@Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .
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James Galpin
(@jimjam_arch) reported
from
Ticehurst, England
@wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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coffeesteve
(@coffeesteve3) reported
@Plusnet Service cancelled. No further issues or queries! Thanks though!
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Mary
(@MissMaryCL) reported
Hello @Plusnet - I'm a new customer (not quite connected yet) and I seem to no longer be able to quickly leave a message for you on my account without having to call you. I would appreciate being able to DM so you can pass on a message to customer service to add to my account?
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Darren Ratcliffe
(@webdarren) reported
from
Crawley, England
@Plusnet you took over my broadband when I was away. Travelling back in the uk to a text to say my router has only just been posted today… and I can see my old connection is offline. Two kids and Easter weekend ahead. Can you see the problem? Can you check when it was posted
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Plusnet
(@Plusnet) reported
@FionaGowenlock Hi Fiona, I'm really sorry to hear you lost your connection earlier today. While I can see that there was a brief loss of connection, my testing has found no external faults and your line has since come back. Are you still have issues getting online? -Tony Plusnet Sheffield
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Katharine Gladstone
(@happyrocks) reported
@bt_uk @MoneyTelegraph Only Plusnet have acted professionally and tried to help - they were at no fault and have served us brilliantly for over 20 years. For such a large corporation BT your service is shocking. Please take ownership of the problem and fix this. 4/4
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Rebeca
(@RebecaQuental) reported
Anyone with “verbal contracts” with @Plusnet here? Never heard of this before. Never signed a contract or anything and always complained about horrible Wi-Fi connection and now I’m being charged £138 to leave! What’s this?!?!?!
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Plusnet
(@Plusnet) reported
@rhian_waygood Hi Rhian. I'm very sorry that you have received this communication after closing an account due to a bereavement. I will pass on feedback regarding the poor experience that you've had here. Regards, Emily Plusnet Leeds 🌞
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Plusnet
(@Plusnet) reported
@FionaGowenlock There are a few changes I can make to the router remotely which should help improve your Wi-Fi performance. So if you're happy for me to proceed with this; let me know and I'll get on this for you. -Tony Plusnet Sheffield
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The Asperger Gamer
(@AspergerGamer) reported
@Plusnet After ringing 6-7 times in one day and being lied to, misled and having a couple of meltdowns, I decided to cancel the contract. It feels like all the UK's ISPs customer service has gone from bad to worse. Disgusted! "Award-winning customer service". Clearly, not!
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Katharine Gladstone
(@happyrocks) reported
@bt_uk @MoneyTelegraph Switched back to previous provider (Plusnet) and now been sent an enormous bill from BT for “breaking the new contract” that I’d tried to cancel twice. The saga involves all BT companies: EE, Plusnet, BT residential and BT business. 2/4