Plusnet

Plusnet Outage Report in Heathfield, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Heathfield, East Sussex, England 02/17/2026 23:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Heathfield, East Sussex, England

The most recent Plusnet outage reports came from the following cities: Bexhill-on-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomBexhill-on-Sea Wi-fi
United KingdomNewhaven Internet
United KingdomNewhaven Internet
United KingdomHailsham Wi-fi
United KingdomHailsham Internet
United KingdomHailsham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Heathfield, England

Latest outage, problems and issue reports in Heathfield and nearby locations:

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • Bluhenry just strolling (@Bluhenry) reported from Bexhill-on-Sea, England

    @Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • anxiousplatypus Emma Ward🌈 (@anxiousplatypus) reported

    @Dr_Bekka_UK @TalkTalk Talktalk have terrible customer service. I really rate PlusNet on their customer service if that helps. Not that it fixes your current situation.

  • Lynam247 Chris Lynam (@Lynam247) reported

    @Plusnet I simply want to change my visible hostname so it doesn't show my real name to the world, this is an obvious safety and security concern. But the plusnet systems do not allow for this! The only option is to cancel my account and open a new one with a different name. Mad!

  • Old_Wathonian Steve Shaw 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Old_Wathonian) reported

    @SP_2310 @EE EE is the worst broadband I’ve ever had and that includes companies such as demon, plusnet. I now regret leaving Virgin media

  • HelenSh1986 Helen Shaw (@HelenSh1986) reported

    @Plusnet I’m very disappointed with your service (or lack of it) today. I booked a day off work for an engineer to install full fibre broadband and despite 6 texts and 2 email confirmations and an hour long phone call to customer service the engineer was a no show 🤬

  • Old_Wathonian Steve Shaw 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Old_Wathonian) reported

    @SP_2310 @EE EE is the worst broadband I’ve ever had and that includes companies such as demon, plusnet. I now regret leaving Virgin media

  • nicksherwood Nick Sherwood (@nicksherwood) reported

    @plusnet Urgent please ask your Broadband supervisor Remy Chavez to ring Mr Sherwood ASAP re BB activation due today, or supply me a means to contact him. He has been dealing with this directly. Plusnet BB support line has queue 30mins+. thank you PLEASE CONFIRM

  • anxiousplatypus Emma Ward🌈 (@anxiousplatypus) reported

    @Dr_Bekka_UK @TalkTalk Talktalk have terrible customer service. I really rate PlusNet on their customer service if that helps. Not that it fixes your current situation.

  • Old_Wathonian Steve Shaw 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Old_Wathonian) reported

    @SP_2310 @EE EE is the worst broadband I’ve ever had and that includes companies such as demon, plusnet. I now regret leaving Virgin media

  • anxiousplatypus Emma Ward🌈 (@anxiousplatypus) reported

    @Dr_Bekka_UK @TalkTalk Talktalk have terrible customer service. I really rate PlusNet on their customer service if that helps. Not that it fixes your current situation.

  • jakenathan24 Jacob Thompson (@jakenathan24) reported

    @Plusnet we got full fibre a few months ago, but anything outside of the room the router is in gets barely any wifi at all. Can you help?