Plusnet

Plusnet Outage Report in Heathfield, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Heathfield, East Sussex, England 01/19/2026 04:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Heathfield, England

Latest outage, problems and issue reports in Heathfield and nearby locations:

  • Bluhenry just strolling (@Bluhenry) reported from Bexhill-on-Sea, England

    @Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jaffa2 Andrew Flegg (@jaffa2) reported

    Gah, @Plusnet don't allow you to move home (or cancel) via website. Long queue times to get through to customer service. Hold music is lo-fi, awful and - worst of all - has brief pauses where you think you're being connected. But aren't.

  • TimEdwards55 Tim Edwards (@TimEdwards55) reported

    @Plusnet So how does a UK customer contact you when there phone line is not working??? Pretty dumb asking them to phone you, and as you don't respond to your twitter of Instagram account, guess I will have to leave you!!

  • DrolNacul Nacul Drol (@DrolNacul) reported

    @johnste79721428 @LozzaFox @virginmedia Their router is crap, always dropping out. Use my old BT router with Plusnet and that works fine.

  • 486timetable Mihailik 🌼🌼🌼🏃🏿‍♀️🌼🌼🌼 (@486timetable) reported

    @_CarinaWh @Charming_85 Virgin is pricey, but they are pretty good and when things break, act more or less decent. Like you can call and get a refund, and also they send technician to fix if faults. Plusnet is such a bad drag. Connection intermittent, support so bad, everything tiring.

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @mahert2011 Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help.

  • B81Designs Bhavini Lakhani (@B81Designs) reported from Milton Keynes, England

    @Dee_WkdCreative @DIFTK We’re with @Plusnet and honestly, just haven’t had it in me to kick arse today. Apparently there’s an issue with the earth cable?! Glad you’re ok!

  • pinkflamingo82 vikki williams (@pinkflamingo82) reported

    @Plusnet have you got connection issues in Manchester? My internrt keeps going on and off

  • AcademyDriving peter brason (@AcademyDriving) reported

    TalkTalk broadband down again, online chat busy & time running out before they close for the night! 24/7 with Plusnet so switching soon!

  • Skiandsurf1 Terry simpson (@Skiandsurf1) reported

    @Plusnet Hi I've a Plusnet broadband and there's something wrong with it. Its off and on, currently can't do a speed test, it times out . Ping 1728 ms. Can't get through to customer services it's a joke, even when it's working it's slow. Can someone contact us on here please.

  • karendonaghey24 karen delahunty (@karendonaghey24) reported

    Unbelievable been no broadband since last Wednesday. Don’t go out have disabilities so boxsets are my only enjoyment!! Plusnet you’re ****!!