Plusnet outages and service status in Heathfield, England
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Heathfield, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Heathfield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heathfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Heathfield, England
The most recent Plusnet outage reports came from the following cities: Lewes.
| City | Problem Type | Report Time |
|---|---|---|
 Lewes
|
Internet | 26 days ago |
|
Bexhill-on-Sea
|
Wi-fi | 2 months ago |
|
Newhaven
|
Internet | 6 months ago |
|
Newhaven
|
Internet | 7 months ago |
|
Hailsham
|
Wi-fi | 9 months ago |
|
Hailsham
|
Internet | 9 months ago |
Community Discussion
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Plusnet Issues Reports Near Heathfield, England
Latest outage, problems and issue reports in Heathfield and nearby locations:
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Deirdre Williams🏴🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England@Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.
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just strolling (@Bluhenry) reported from Bexhill-on-Sea, England@Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .
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grace hooper (@messalinahooper) reported from Hurst Green, England@Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv
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BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England@Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband
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RobinSchlochtermeier (@robinschlochter) reported from Uckfield, England@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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UKalchemy (@SussexRivers) reported from Robertsbridge, EnglandBroadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time
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James Galpin (@jimjam_arch) reported from Ticehurst, England@wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.
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Emma Chaplin (@MsEmmaChaplin) reported from Lewes, EnglandAnother massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?
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Deirdre Williams🏴🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England@JohnTurner2021 @Plusnet True, but currently only BT and Virgin are immediately using digital lines. The others even though an arm of BT are not in the immediate future. This gives time to hope that a solution to charging phones when there is a powercut over more than an hour can be found. Can't see how.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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chunkyboy (@chunkyboy88) reported@Plusnet Maybe try and solve the massive outage thats been going on for days first than peddling the governments krap
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tu123 (@hariatv) reported@plusnethelp I switched to Plusnet Mobile last week and received a new sim in the post on 13th April. I still have not received an activation message and having contacted plusnet customer services, they could find no record of my order despite having taken payment upfront!
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Marion Salizar (@MarionSalizar) reported@stumpygutbucket @sainsburysbank Gawdstrewth! Ugh. For future reference when it won't cripple us to go back to them we will go back to PlusNet was excellent. We are now with Poptelecom who are crap. I nearly had a breakdown when trying to sort out our gas and electric with NPower years ago!
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1337mxtt (@1337mxtt) reported@plusnethelp Well done to the engineers at Plusnet who resolved the issue quickly. 👍
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Plusnet Help (@plusnethelp) reported@doc_matt_jacko Hi matt, I've received an update stating that this should now be resolved. Please give your router a master reboot and let us know if the issues are ongoing. -Adam - Plusnet Leeds
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Clark3y (@Clark3y) reportedWow imagine, get revived in Apex only for my router to give out 2 seconds later, @plusnet routers are garbage, if you want to get plusnet buy your own router.
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Karl Goatley (@Karl_Goatley) reported@Plusnet @plusnethelp Just had 13 hours of outage and couldn’t even get through to report problems via your “award winning customer service” #NotImpressed
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huesbnb.co.uk (@huesbnb) reportedHow can a business go from great customer service @plusnethelp to useless in such a short time, yes “it’s Covid”, but we are all in the same boat!!.... live chat hasn’t been working for months and never a reply via Twitter messaging.... time to move on from @plusnet I think 🤔
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dianawestrip (@dianawestrip) reported@plusnethelp I cannot believe what Plusnet have put me through, I cancelled my order after so many problems, then I discovered you closed my online account but didn’t close the actual order for broadband and the phone line installation, I have just got a text and email with date
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mlu035 (@mlu0351) reported@plusnethelp Router factory reset, still no broadband. Already spent an hour on hold to get through to customer support this morning to be told it’s a DNS issue in Plusnet infrastructure. Please don’t tell us it’s fixed when it isn’t.