Plusnet

Plusnet Outage Report in Heathfield, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Heathfield, East Sussex, England 12/11/2025 06:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Heathfield, England

Latest outage, problems and issue reports in Heathfield and nearby locations:

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • Bluhenry just strolling (@Bluhenry) reported from Bexhill-on-Sea, England

    @Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jackiec1965 Jackie (@jackiec1965) reported

    I have no plusnet signal on my mobile right now

  • deborahparryuk Deborah Parry (@deborahparryuk) reported

    @Plusnet I’m a new customer. Why is my account still not up and running when I ordered my sim from you on 20/07/22?!? No one can give me answers! I’ve been without a phone for days and you’re holding my number hostage as you can’t give me a PAC code so I can’t even go elsewhere!

  • deborahparryuk Deborah Parry (@deborahparryuk) reported

    @Plusnet are you actually going to respond to me and resolve my issue with my account?!?

  • MissMartinGeog Caz M. 🌍 (@MissMartinGeog) reported

    @Plusnet is there any technical problem in my area as I have just lost my landline half way through a call and now have no dial tone?

  • Jombru Jom (@Jombru) reported

    @Plusnet home internet down for the better part of a week, router setup correctly. Spent ages on the phone to customer support and it did begin working this afternoon, but now it's gone again. Help. Please.

  • Claudiachan00 C Hampton (@Claudiachan00) reported

    Anyone else having trouble with the internet with Plusnet?

  • mgi1289 EscalatingEris - #NoVaccinePassportsAnywhere (@mgi1289) reported

    Our broadband contract is up for renewal & I'm just pondering whether we should stick with EE (which has given mostly reliable service for years) or move to Plusnet's much cheaper contract. Any thoughts?

  • BombeDeChaton Katharine (@BombeDeChaton) reported

    @Plusnet Thanks Emma, I did and your representative was pretty awful, displaying no empathy for my situation and repeating things I already knew at me without listening to me at all.

  • bigmaverick1 BIG MAVERICK🍀🇮🇪🍀 (@bigmaverick1) reported

    @ItsCaffers @Maguire07 Well I've been with O2 for 30+ yrs & never had a problem anywhere! My sis had EE useless Vodafone useless Three useless Plusnet useless now she's with O2 hasn't had a days bother?? 🤷

  • lumomichalik Lumo Michalik 🟩 (@lumomichalik) reported

    Looks like I'll be switching broadband. Would not recommend Plusnet to my worst enemy. Absolutely incredible that you can't contact an internet provider by email. Broadband communism now!