Plusnet Outage Report in Heathfield, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Heathfield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Heathfield, England
Latest outage, problems and issue reports in Heathfield and nearby locations:
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James Galpin
(@jimjam_arch) reported
from
Ticehurst, England
@wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.
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Deirdre Williams🏴🇬🇧
(@Deirdre03224751) reported
from
Bexhill-on-Sea, England
@Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.
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BenC
(@Fatty_Gets_Fit) reported
from
Robertsbridge, England
@Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband
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grace hooper
(@messalinahooper) reported
from
Hurst Green, England
@Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv
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UKalchemy
(@SussexRivers) reported
from
Robertsbridge, England
Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time
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just strolling
(@Bluhenry) reported
from
Bexhill-on-Sea, England
@Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Susan Garwood
(@SusanGarwood1) reported
@Plusnet we've upgraded our broadband with Plusnet and there's issues installing the line. The 3rd review is now due 10th Jan but we still paying for the service. Can you assist?
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Plusnet
(@Plusnet) reported
@jak_richards Hi there James, sure and sorry to see there's a problem with that. Can you get back to us on a DM with your mobile number please? Sorry for the delayed response by the way, we've been much busier than expected. - Adam - Plusnet Sheffield
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Jennie Grimwood
(@jennie_grimwood) reported
@Plusnet why have I been charged for making phone calls when I don’t even own a landline and never have…
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Lenny Hartley Arranach
(@JinglyLenny) reported
@Documark @Plusnet Way to go, i dont get a phone signal at house otherwise i would be doing the same, i get better service in my camper van via phone than at home.
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MBOSS1
(@MBOSS8719) reported
@Plusnet, why are your customer services team so useless? Without internet since 21/12 & no update as to when it will be fixed despite assurances I would be updated. Still no clarity on when the issue will be resolved. "It's an MSO so nothing we can do" - not good enough!
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Mark Hirst
(@Documark) reported
The @Plusnet advisor has said nothing they can do and service likely to get worse as more people sign up! Worse than 0.36mbps upload?! His attitude less than supportive or helpful. Have terminated service and will get a sim only, hotspot, unlimited deal instead at 1/2 the price.
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Jennie Grimwood
(@jennie_grimwood) reported
@Plusnet why have I been charged for phone calls I’ve never made. I don’t own a landline phone and never have… something is wrong here!
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Plusnet
(@Plusnet) reported
@dawnhudson19831 Good Morning Dawn I'm very sorry to hear that you are having problems with the broadband. Would you please send a DM with your account username so we can look into this for you. Joshua - Plusnet Sheffield
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Ben Carter
(@BenCarter78) reported
@Plusnet are you storing customers' passwords as plain text? why am i being asked for the X character of my password whem calling you? Surely this is the worst practice possible
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phil shard
(@bodgeratheart) reported
@Plusnet I should have had an internet connection on the 3rd still no connection I paid 3 weeks ago took over a week to tell me my connection date which has been and gone Then you send me an email "your bill is ready to view" what bill? I paid you upfront for a "service "