Plusnet Outage Report in Heathfield, East Sussex, England

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heathfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (8%)
• Total Blackout (8%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Heathfield, England

The most recent Plusnet outage reports came from the following cities: Lewes.

City	Problem Type	Report Time
Lewes	Internet	17 days ago
Bexhill-on-Sea	Wi-fi	2 months ago
Newhaven	Internet	6 months ago
Newhaven	Internet	7 months ago
Hailsham	Wi-fi	9 months ago
Hailsham	Internet	9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Heathfield, England

Latest outage, problems and issue reports in Heathfield and nearby locations:

• 
  James Galpin (@jimjam_arch) reported 2 minutes ago from Ticehurst, England

  @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

• 
  grace hooper (@messalinahooper) reported 5 minutes ago from Hurst Green, England

  @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

• 
  Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported 6 minutes ago from Bexhill-on-Sea, England

  @Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.

• 
  Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported 19 minutes ago from Bexhill-on-Sea, England

  @JohnTurner2021 @Plusnet True, but currently only BT and Virgin are immediately using digital lines. The others even though an arm of BT are not in the immediate future. This gives time to hope that a solution to charging phones when there is a powercut over more than an hour can be found. Can't see how.

• 
  BenC (@Fatty_Gets_Fit) reported 20 minutes ago from Robertsbridge, England

  @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

• 
  just strolling (@Bluhenry) reported 37 minutes ago from Bexhill-on-Sea, England

  @Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .

• 
  UKalchemy (@SussexRivers) reported 53 minutes ago from Robertsbridge, England

  Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amandip Sidhu (@AmandipSidhu2) reported 1 minute ago from Watford, England

  @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

• 
  Joy (@joy__miriam) reported 2 minutes ago

  @Plusnet But not when you find out how heartless you are. I had to increase broadband April at start of pandemic because couldn't get through to tech support and speed had plummeted. Now being charged early exit fee to leave after over five years. Will never return.

• 
  lisa (@lisa19252045) reported 3 minutes ago

  @officialwrighty @Plusnet Aw thanks I phoned them and they managed to fix it over the phone

• 
  rhiannon jones (@nonny853735) reported 7 minutes ago from Pontypool, Wales

  @Plusnet just because we asked to speak with the ***** grinder instead of the monkey we were cut off. Rude.

• 
  Alex Jones (@alexj_21) reported 7 minutes ago

  @Plusnet worst customer service in the world !

• 
  Michelle Crompton (@Michelle8772) reported 10 minutes ago

  @Plusnet I wonder if you could help please. I joined in 6 months ago and initially my download speed was 40 mbps. I have just done a test and it is down to 5. This has been going on for about 5 days. Thankyou.

• 
  Theodore Bagwell (@theodore_bagwe) reported 14 minutes ago

  @Plusnet The emotional rollercoaster was extreme- I’ve been dealing with your support department for two weeks trying to get our internet connection to work.

• 
  Rob Johns (@robjohnsinfo) reported 14 minutes ago

  My #plusnet broadband is down today. All lights are on but devices kept hanging. Hopeless trying to contact anyone by phone - kept on hold subjected to endless, mind numbing Christmas music. Very poor customer service. What to do? 🤔 @plusnethelp

• 
  David matthewan56 (@matthewan56) reported 14 minutes ago

  @Plusnet wild ride you killed my brother April 28th forced to go in work in sheffield plusnet office refused work from home due to money constraints and advsed dont work dont get paid You killef him so you horrible company wild ride indeed will see you in 2021

• 
  Ian Joyce (@joycie01) reported 15 minutes ago

  @DONNYDIVArl @Plusnet Correct, " it my problem, not my job" brigade.