Plusnet Outage Report in Heathfield, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Heathfield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Heathfield, England
Latest outage, problems and issue reports in Heathfield and nearby locations:
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grace hooper
(@messalinahooper) reported
from
Hurst Green, England
@Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv
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Deirdre Williams🏴🇬🇧
(@Deirdre03224751) reported
from
Bexhill-on-Sea, England
@JohnTurner2021 @Plusnet True, but currently only BT and Virgin are immediately using digital lines. The others even though an arm of BT are not in the immediate future. This gives time to hope that a solution to charging phones when there is a powercut over more than an hour can be found. Can't see how.
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James Galpin
(@jimjam_arch) reported
from
Ticehurst, England
@wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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BenC
(@Fatty_Gets_Fit) reported
from
Robertsbridge, England
@Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband
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UKalchemy
(@SussexRivers) reported
from
Robertsbridge, England
Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time
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Deirdre Williams🏴🇬🇧
(@Deirdre03224751) reported
from
Bexhill-on-Sea, England
@Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.
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just strolling
(@Bluhenry) reported
from
Bexhill-on-Sea, England
@Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Sharon - Start voting for people who care.
(@K4rmaRules) reported
@Plusnet Do you k ow of any internet outages in the Mid-wales area? My connection been down for over an hour.
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mill
(@milliekirby97) reported
Unable to use my data whatsoever while abroad and had to hot spot off my boyfriend’s phone the whole time 🙃 @Plusnet are an actual joke had nothing but issues from the beginning!!!!
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Hank Spears 🇪🇺💙
(@hankspears) reported
Hebden peeps: anyone else having internet trouble? Plusnet are telling me it's a problem at the exchange and BT will send someone out "within 48 hours"... @HebdenHashtags
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Maddie Drinkwater
(@maddie_5432) reported
@Plusnet Helping my mother-in-law setup her new Plusnet service and had an email to say she's getting a new phone number...we don't want this! What can we do?!
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KJL
(@kerryjeanlister) reported
@TorquayBell @virginmedia it's fast but the customer service is so bad it's not worth it. We've found similar speed a lot cheaper with Plusnet.
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Plusnet
(@Plusnet) reported
@stoofer2 While we can try making some changes to the router remotely, its possible that this could have an effect on your other devices; which wouldn't be ideal. Have you had a chance to contact the TV manufacturer for any support they may be able to offer? -Tony Plusnet Sheffield
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Astralusion
(@Astralax) reported
@Plusnet connexion really Bad today, is it coming from you ?
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Jonny K
(@BibiMaghoo) reported
@Plusnet Our mobiles are offline (emergency only, no network) but you only have a phone number as contact, so here I am, tagging you on twitter for help. Two different numbers / sims in different phones are not working today.
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Ruth Walker-Cotton
(@walkercotton) reported
@HebdenHashtags We are plusnet and no problems here
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Plusnet
(@Plusnet) reported
@Soddem_666 Not a problem! The above quoted price is correct and will be your bill going forward. - Curtis, Plusnet Sheffield