Plusnet Outage Report in Heathfield, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Heathfield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (1%)
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TV (%)
Live Outage Map Near Heathfield, East Sussex, England
The most recent Plusnet outage reports came from the following cities: Bexhill-on-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Bexhill-on-Sea |
Wi-fi | |
| Newhaven |
Internet | |
| Newhaven |
Internet | |
| Hailsham |
Wi-fi | |
| Hailsham |
Internet | |
| Hailsham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Heathfield, England
Latest outage, problems and issue reports in Heathfield and nearby locations:
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grace hooper
(@messalinahooper) reported
from
Hurst Green, England
@Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv
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James Galpin
(@jimjam_arch) reported
from
Ticehurst, England
@wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.
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Deirdre Williams🏴🇬🇧
(@Deirdre03224751) reported
from
Bexhill-on-Sea, England
@Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.
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UKalchemy
(@SussexRivers) reported
from
Robertsbridge, England
Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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Deirdre Williams🏴🇬🇧
(@Deirdre03224751) reported
from
Bexhill-on-Sea, England
@JohnTurner2021 @Plusnet True, but currently only BT and Virgin are immediately using digital lines. The others even though an arm of BT are not in the immediate future. This gives time to hope that a solution to charging phones when there is a powercut over more than an hour can be found. Can't see how.
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BenC
(@Fatty_Gets_Fit) reported
from
Robertsbridge, England
@Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband
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just strolling
(@Bluhenry) reported
from
Bexhill-on-Sea, England
@Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Leo
(@LeoJayTweets) reported
@JTayy_ Think sky is pretty bad in my area :/ plusnet seems to be the fastest but it also doesn’t tell me what the upload speed is so that could ******* kver because I need Atleast like 15-20
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hinstar
(@HinaElton) reported
@Plusnet you messaged to say my full fibre install is delayed and would share an update but nothing still. I expect no payment taken until I have the service and at least the decency of being informed as a long time customer #answerspls #beaccountable
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Andrew Graham Knight
(@AndyGKnight) reported
@Plusnet Due to have phone number changed today after new line was out in yesterday. Not been done yet what’s the problem?
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Emily Wood
(@xEmilyWood) reported
@Plusnet Oh are you able to advise or help?? :)
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Daniel Greene
(@DanielG85362543) reported
@Plusnet Your service is absolutely awful, I will not be renewing my contract. You can't even supply reliable internet! Any body reading this please leave this joke of an internet provider and dont recommend them to any body.
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GarfieldTheCat
(@GarfieldTheCa15) reported
@Plusnet You are absolutely useless. For the second time in 6 months I've got a serious broadband problem - no doubt you'll blame Openreach, but doubtless this won't be resolved until after Christmas. Thank goodness my contract expires in the next year, because I'm definitely
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east coast haar
(@corkifephotogr1) reported
@Richard_Parker @Plusnet Cancel order and go to another provider - customer service is awful and even had ee/bt call centre explaining they literally have no power to support resolve issues with openreach. That’s the reason they are cheap and rubbish
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Angela
(@PositiveToughts) reported
@Plusnet hi I’m look after my Nans contract with you and unfortunately she would like to conceal her contract. Please can you help us
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Stephen Potts
(@StephenEPotts) reported
@OpenreachHelp I'm frankly fed up with the number of major broadband outages in Elsenham. Three major issues in the past six months. Please sort the street box out so that a mere sneeze next to it doesn't knock out our connection. @Plusnet @BTBroadbandOUT
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jagjit
(@jitzleo) reported
@Plusnet i have moved out of my home and into a hotel as i am waiting for the contract exchange. I am no longer using the internet service and not sure when I will have my own home. Can you please help with this issue?