Plusnet Outage Report in Heathfield, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Heathfield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (8%)
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Phone (1%)
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TV (%)
Live Outage Map Near Heathfield, East Sussex, England
The most recent Plusnet outage reports came from the following cities: Bexhill-on-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Bexhill-on-Sea |
Wi-fi | |
| Newhaven |
Internet | |
| Newhaven |
Internet | |
| Hailsham |
Wi-fi | |
| Hailsham |
Internet | |
| Hailsham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Heathfield, England
Latest outage, problems and issue reports in Heathfield and nearby locations:
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Emma Chaplin
(@MsEmmaChaplin) reported
from
Lewes, England
Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?
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Deirdre Williams🏴🇬🇧
(@Deirdre03224751) reported
from
Bexhill-on-Sea, England
@JohnTurner2021 @Plusnet True, but currently only BT and Virgin are immediately using digital lines. The others even though an arm of BT are not in the immediate future. This gives time to hope that a solution to charging phones when there is a powercut over more than an hour can be found. Can't see how.
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James Galpin
(@jimjam_arch) reported
from
Ticehurst, England
@wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.
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just strolling
(@Bluhenry) reported
from
Bexhill-on-Sea, England
@Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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BenC
(@Fatty_Gets_Fit) reported
from
Robertsbridge, England
@Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband
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grace hooper
(@messalinahooper) reported
from
Hurst Green, England
@Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv
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Deirdre Williams🏴🇬🇧
(@Deirdre03224751) reported
from
Bexhill-on-Sea, England
@Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.
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UKalchemy
(@SussexRivers) reported
from
Robertsbridge, England
Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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colinjon
(@colinjonperform) reported
@_elliottxo @Plusnet maybe if they stopped their stupid adverts
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Desmond's Donders
(@DesmondsDonders) reported
@rob3047 @Plusnet @plusnethelp Plusnet working fine here must be a more localised problem.
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Miaaaa
(@MiaFranaynay) reported
@Plusnet We have been having problems all day with the Internet and we have tried everything to fix it. Are you able to help or give advice?
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Kevin Dewes
(@kevindewes) reported
@plusnethelp Hi Plusnet. I bought a BT homehub for £20 and it fixed all my problems. The wireless now works like a dream with all my devices. Can you refund me the £20 as your OneHub/firmware is pony.
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George
(@George43148193) reported
@Plusnet your broadband gets worse every month, down to 5 mbs, which matches your poor website too, looking howvto cancel my contract!!!
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Karl Whitehouse #StayHomeSaveLives 💙
(@karlwhitehouse) reported
@rob3047 A lot of people I know been having trouble with Plusnet with speeds especially someone I know who has the bt cab outside his house paying for a 76mb connection only getting 512mb and told him to mention a name then suddenly speed was back up.
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Plusnet Help
(@plusnethelp) reported
@George43148193 Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. - Curtis
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Dr. Alexandra Fordham 🇪🇺
(@Fraudham) reported
Hello @Plusnet @plusnethelp our broadband, while never brilliant, has been really flaky the last couple of days. We’re in Dinnet, Aberdeenshire. Any issues?
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Cheryl
(@Cheryl14857969) reported
@Plusnet hi plusnet, every night this week my internet has dropped always after 11pm when I’m working - it drops at least 10 times every week, never once with sky did my internet drop and I was with them for 7 years - can u let me know why this keeps happening - PA4 9PE area
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james quinn 🍀🏴
(@jamesq1888) reported
@_elliottxo @Plusnet I use shell broadband and honestly it’s only ever went down twice for me. And at only £23.99 a month it’s really good value