Plusnet Outage Report in Heathfield, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Heathfield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Heathfield, East Sussex, England
The most recent Plusnet outage reports came from the following cities: Newhaven.
| City | Problem Type | Report Time |
|---|---|---|
 Newhaven |
Internet | |
| Newhaven |
Internet | |
| Hailsham |
Wi-fi | |
| Hailsham |
Internet | |
| Hailsham |
Internet | |
| Hailsham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Heathfield, England
Latest outage, problems and issue reports in Heathfield and nearby locations:
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UKalchemy
(@SussexRivers) reported
from
Robertsbridge, England
Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time
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just strolling
(@Bluhenry) reported
from
Bexhill-on-Sea, England
@Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .
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Deirdre Williams🏴🇬🇧
(@Deirdre03224751) reported
from
Bexhill-on-Sea, England
@Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.
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grace hooper
(@messalinahooper) reported
from
Hurst Green, England
@Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv
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BenC
(@Fatty_Gets_Fit) reported
from
Robertsbridge, England
@Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband
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James Galpin
(@jimjam_arch) reported
from
Ticehurst, England
@wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Biro Basher
(@birobasher) reported
@plusnethelp Problems accessing Plusnet mobile account. Isn't recognising either password, email or phone number (doesn't say which is wrong)
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Stephanie Williams 💙
(@stephchatterbox) reported
@plusnethelp Hi, our plusnet wifi keeps going down (over the last 3 days) with an error light on the router. We have upgraded recently and are transferring to fiber soon so is this whats likely to be causing the issue?
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mark Hughes
(@Mark56623345) reported
@a516digital My nieghbours four doors up, used to have sky, and changed to plusnet, today they went back to sky, apparently plusnet are stopping their tv service. He has been given a money saving offer to remain on plusnet broadband while changing to sky,
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Rick Flynn
(@RickScottFlynn) reported
@ClariHutchie I wouldn’t buy cheap if you want good speeds. My parents have had talk talk and plusnet and we’re terrible
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Brighteyes
(@Holdstk) reported
For @Plusnet Fleur in Customer Services not only has the tech know how, which is a given, but is patience & curticy personified when dealing with a technophobe.
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Sheridan Birtwistle
(@twwooer) reported
@MartinSLewis here is sharp, utility industry, practice. I don't know if you have covered it. 88 year-old Mum, watching the £, existing landline/broadband provider @Plusnet contract due to end; cost £26 increasing to £40.64. Another provider offering same service for £18.99 1/4
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Rob Bunting
(@BuntingsWorld) reported
@JHow989 @Plusnet @plusnethelp Best thing I ever did was get on BT. Full control over it. What the companies tend to do is only release a smaller bandwidth to each customer, more you pay more bandwidth you get. Hence getting shitty WiFi from plus net /talk talk etc.
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Caroline Lewis
(@Cazy_L) reported
Don’t bothered with fibre from @Plusnet the router is garbage. Our connection is actually worse than when on broadband. Wish we’d never switched. Lose connection walking into the kitchen (and it’s a small house!). Absolute pants!
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Ruth 🏴🌹🏳️🌈☮️🧙🏼♀️🐱📻🎭
(@willowbotanics) reported
Absolute worst home service decision I ever made was move from Sky broadband + phone to Plusnet. I've been bombarded with scam calls constantly since changing. I miss Sky and Talk Shield I had SO MUCH 😭 Actually counting the months til I'm out of contract 6 down, 12 to go! 😢
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Em | Echoes of Em 🍁🍂
(@EchoesEm) reported
After 65 days and who knows how many hours spent on the phone with various providers WE HAVE BROADBAND AGAIN. Thanks to @bt_uk for finally getting us back online. Absolutely no thanks at all to @Plusnet who caused the problem and weren’t able to fix it.