Plusnet

Plusnet Outage Report in Heathfield, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Heathfield, East Sussex, England 03/01/2026 10:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Heathfield, East Sussex, England

The most recent Plusnet outage reports came from the following cities: Bexhill-on-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomBexhill-on-Sea Wi-fi
United KingdomNewhaven Internet
United KingdomNewhaven Internet
United KingdomHailsham Wi-fi
United KingdomHailsham Internet
United KingdomHailsham Internet

Community Discussion

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Plusnet Issues Reports Near Heathfield, England

Latest outage, problems and issue reports in Heathfield and nearby locations:

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.

  • Bluhenry just strolling (@Bluhenry) reported from Bexhill-on-Sea, England

    @Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @JohnTurner2021 @Plusnet True, but currently only BT and Virgin are immediately using digital lines. The others even though an arm of BT are not in the immediate future. This gives time to hope that a solution to charging phones when there is a powercut over more than an hour can be found. Can't see how.

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • EmmaYatesBadley Emma Yates-Badley (@EmmaYatesBadley) reported

    @Plusnet any chance of letting customers know what's going on? Our internet has been down for an hour now and still no status update. Thanks!

  • mikeday1983 Mik (@mikeday1983) reported

    @AndrewGalvin14 @Plusnet Same in Havant, north of Portsmouth. Only thing I can see that @Plusnet have done is switch off the customer service line so they can't be called. Rubbish!

  • stimlett PoglesWood (@stimlett) reported

    @AdamJFarrer @Plusnet It looks like the outage is national

  • Mini_line Line Young Peteri (@Mini_line) reported

    @xxChoz0079zz @Plusnet Same issue here, and no phone support, just being disconnected.

  • cl_hughes Chloe Hughes (@cl_hughes) reported

    @Plusnet Hello - my internet went down around an hour ago, blue light on router showing as fine, I've seen a few other people on twitter talking about the same - is there a nationwide problem? I've been waiting for a call/text back from your team for half an hour

  • TheWatc47403040 The Watchman (@TheWatc47403040) reported

    @Coops19891 @Plusnet Is it plusnet though? I’m using O2 4G and having real access issues. Looks more like a backbone issue than provider issue

  • TZHS2010 Grumpygit (@TZHS2010) reported

    @alippritchard @Plusnet Thought it was my old router so connected up my new hub and spent the last hour meddling with no luck. Now realise Plusnet issues 😡

  • MsItzi Itziar (@MsItzi) reported

    @Plusnet @bertnotbob Same in London. It looks line a national outage. Any plans on giving an update?

  • JonBushby77 Jon Bushby (@JonBushby77) reported

    @Plusnet What’s going on? Internet down for over an hour.

  • suetthemam SusanT 💚🇵🇸 (@suetthemam) reported

    @Plusnet my home, my daughter's 6 miles away, friends & colleagues of hers all wfh, all plusnet, all the same issue. Router restarted, all blue, hub says all ok, but no WiFi. Tweets say this is national. What's happening?