Plusnet

Plusnet Outage Report in Heathfield, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Heathfield, East Sussex, England 02/06/2026 13:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Heathfield, East Sussex, England

The most recent Plusnet outage reports came from the following cities: Bexhill-on-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomBexhill-on-Sea Wi-fi
United KingdomNewhaven Internet
United KingdomNewhaven Internet
United KingdomHailsham Wi-fi
United KingdomHailsham Internet
United KingdomHailsham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Heathfield, England

Latest outage, problems and issue reports in Heathfield and nearby locations:

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    If you have a problem, if nobody else can help, and if you can find them, maybe you can contact... the Plusnet Social Team. 😎 Send us a tweet if there's anything you'd need help with today.

  • daveonlimegreen Dave (@daveonlimegreen) reported

    @Plusnet help. Our internet speeds are really poor and always have been. Online checks tell me that the meany virgin I can get min 54mbps. And I only get 3-5 with plusnet. Surely that’s not right that yours is so slow? Please help. Think of the children!!

  • Plusnet Plusnet (@Plusnet) reported

    @sdcbmthsch Hi Stephen, that does sound rather odd. While this isn't something we'll have much knowledge on via this support channel, I'm certain someone in our Community Forum may be interested to know about this. -Tony Plusnet Sheffield

  • SteveAryan Stephen Aryan (@SteveAryan) reported

    @Plusnet Can you please let me know an email address to contact customer support. I need to raise a ticket and don't have time to sit on hold for 30+ minutes.

  • moffitine Not Just Looking anymore (@moffitine) reported

    @ariana_erbon @jan_skelton @Plusnet It was from my internet service provider. I was searching for radical feminist memes & the ISP popped up saying that safe search was on so I couldn't access adult content!

  • nahlaafrin nahla (@nahlaafrin) reported

    remote for the main tv is the sky remote so if sky isn't you're service provider then what do you call it? virgin remote? talk talk remote? PLUSNET REMOTE?

  • Chazmeister Charlie N (@Chazmeister) reported

    @Plusnet No internet for 3months, spoke with about 25 people at PlusNet spent nearly a couple of day on hold, had 3 different engineers out, then someone at PlusNet went & cancelled our contract without telling us rather than sort the issue. I’d rather speak to ANYONE else than you guys!!

  • Stefanuccio54 Stephen Wallis (@Stefanuccio54) reported

    @Plusnet I've had no phone service for three days ! Phone just has 'Searching' at the top of the screen. Can't send or receive calls I have no land line, so I'm scuppered really. Even before this issue, I've not been hugely impressed by Plusnet. Think a move is required.

  • Nikki_Up_North Nikki Up North (@Nikki_Up_North) reported

    @Plusnet Can I cancel my subscription please! Heard such bad things about you, don’t think I’ll bother! 😠

  • sdcbmthsch Stephen Coombes (@sdcbmthsch) reported

    Discovered an oddity (bug) with @Plusnet router tonight when helping a friend. Access control feature, though clearly turned off, was behaving as if active - client only getting APIPA address. Once ACL enabled and then disabled again, the problem was resolved! Weird...