Plusnet Outage Report in Heathfield, East Sussex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Heathfield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 01: Problems at Plusnet
Plusnet is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Heathfield, England
Latest outage, problems and issue reports in Heathfield and nearby locations:
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just strolling
(@Bluhenry) reported
from
Bexhill-on-Sea, England
@Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .
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Deirdre Williams🏴🇬🇧
(@Deirdre03224751) reported
from
Bexhill-on-Sea, England
@JohnTurner2021 @Plusnet True, but currently only BT and Virgin are immediately using digital lines. The others even though an arm of BT are not in the immediate future. This gives time to hope that a solution to charging phones when there is a powercut over more than an hour can be found. Can't see how.
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James Galpin
(@jimjam_arch) reported
from
Ticehurst, England
@wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.
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BenC
(@Fatty_Gets_Fit) reported
from
Robertsbridge, England
@Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband
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UKalchemy
(@SussexRivers) reported
from
Robertsbridge, England
Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time
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grace hooper
(@messalinahooper) reported
from
Hurst Green, England
@Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv
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Deirdre Williams🏴🇬🇧
(@Deirdre03224751) reported
from
Bexhill-on-Sea, England
@Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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China Holiday
(@chinadreams) reported
@Plusnet will be the one where i agree to leave and move everything over to BT or another provider that knows wtf they are doing. Sort your **** out @Plusnet
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Paul Jones
(@paulontheisland) reported
It is the year 20121 and @Plusnet can't send me an engineer for 11 days! ELEVEN DAYS!!!! I can't even get a mobile signal indoors so no Internet for that amount of time is a nightmare. Buyer beware!!!! @plusnethelp
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CVP23
(@kittenhobbes) reported
@Plusnet Hi. Poor broadband service and technical help needed. No joy with online chat or phone line.
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Celia Bouquet
(@bouquetcelia) reported
@alicem92 Damn. I was just thinking of moving from ##talktalk to #plusnet
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andy
(@andy17467869) reported
@Plusnet Only way to fix it is to up the game and send customers new up to date routers ..and customers shouldn't need boosters in a 2 bedroom terrace house obviously its the routers...like engineer said
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Dan Blows
(@TheDanBlows) reported
@brucel I’ve got a Plusnet router, and it shares a device on the network called ‘PNHUB’.
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Hannah
(@HannahBeltonMLR) reported
@Plusnet how come you have taken money from my bank account for my ex-husbands broadband account when I have never given you a direct debit authority.
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SammiCatpurr
(@Catpurr1106) reported
@Plusnet Also, I feel it should be down to BT or the phone provider to bar these phone numbers. If the numbers are well known enough to be quoted on "who called me" sites, then they should be taken down. Does BT not allocate the numbers in first place? They must have a specialist team.
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andy
(@andy17467869) reported
@Plusnet Adequate isn't good enough ..bt sky etc wouldn't put a advert on tv saying get our b band it will be adequate ...if I bought a porche and it only had 2 gears working would that be Adequate?? ...people need a proper router not a mickey mouse one even tech team said there crap
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John
(@Mr___Boy) reported
@Plusnet internet service down -again - in DH7. Seems to happen at least once a week these days...