Plusnet Outage Report in Heathfield, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Heathfield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Heathfield, England
Latest outage, problems and issue reports in Heathfield and nearby locations:
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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BenC
(@Fatty_Gets_Fit) reported
from
Robertsbridge, England
@Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband
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James Galpin
(@jimjam_arch) reported
from
Ticehurst, England
@wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.
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Deirdre Williams🏴🇬🇧
(@Deirdre03224751) reported
from
Bexhill-on-Sea, England
@Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.
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UKalchemy
(@SussexRivers) reported
from
Robertsbridge, England
Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time
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just strolling
(@Bluhenry) reported
from
Bexhill-on-Sea, England
@Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .
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Deirdre Williams🏴🇬🇧
(@Deirdre03224751) reported
from
Bexhill-on-Sea, England
@JohnTurner2021 @Plusnet True, but currently only BT and Virgin are immediately using digital lines. The others even though an arm of BT are not in the immediate future. This gives time to hope that a solution to charging phones when there is a powercut over more than an hour can be found. Can't see how.
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grace hooper
(@messalinahooper) reported
from
Hurst Green, England
@Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv
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Emma Chaplin
(@MsEmmaChaplin) reported
from
Lewes, England
Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Damian Hughes
(@DamianPHughes) reported
@Plusnet Sorry, that should say 4th day with NO mobile phone service.
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C
(@chazzable) reported
@Plusnet hi. I'm being billed the wrong amount for my service. I tried calling, but there's an auto message that says "the service is busy" every single time I've tried, for the last week. Please help? 🥺
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Dawn Robertson #RejoinEU #FBPE
(@RobertsonDawn3) reported
@jwripple @Plusnet ... as if there aren't enough real problems to worry about - living in medieval times looks more & more tempting!
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Derrick
(@Delayed_Pause) reported
@Plusnet Guess you are having issues, I have had very little internet since I got home from work, pretty much ruined my evening plans. Its dropped out 9 times in the last 2 hours.
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Colin Cabbage
(@colincabbage) reported
@Plusnet No mobile coverage since 29th Nov, tried diff network, won't connect at all, web page is useless info.
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MacimusMillion 🔰🇩🇲
(@Macimus91) reported
@Plusnet Internet has been down since the early hours of this morning. Why is this?
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Matthew Lacey
(@MttLacey) reported
@Plusnet is there outage issues around the east london/e11 area?
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Jimmy Whizz
(@WhizzJimmy) reported
@Plusnet No mobile signal at all in the ST10 area for 3 days!! I can't contact you because there is no signal. I know there's a mast problem with EE but this is getting ridiculous. Am I entitled to compensation or do I have to cancel my contract and move to a rival?
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Martin Castellan FRGS 🇫🇷🇪🇸 🇪🇺
(@castelm11) reported
@RobertsonDawn3 @Plusnet Plusnet don't own the infrastructure. Their contract with BT (or whoever does own the network) will say that the supplier has a certain time (sounds like three weeks) in which to establish the connection.
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Dawn Robertson #RejoinEU #FBPE
(@RobertsonDawn3) reported
@jwripple @Plusnet Whole day on phone listening to robot alternatives - press 1 if you want boredom, press 2 if you want canned music… get to end & line cuts off due to problem you were calling about - apparently know learn it's called being 'slammed' someone trying to take over your digital ID