Plusnet Outage Report in Heathfield, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Heathfield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Heathfield, East Sussex, England
The most recent Plusnet outage reports came from the following cities: Bexhill-on-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Bexhill-on-Sea |
Wi-fi | |
| Newhaven |
Internet | |
| Newhaven |
Internet | |
| Hailsham |
Wi-fi | |
| Hailsham |
Internet | |
| Hailsham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Heathfield, England
Latest outage, problems and issue reports in Heathfield and nearby locations:
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grace hooper
(@messalinahooper) reported
from
Hurst Green, England
@Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv
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James Galpin
(@jimjam_arch) reported
from
Ticehurst, England
@wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.
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Deirdre Williams🏴🇬🇧
(@Deirdre03224751) reported
from
Bexhill-on-Sea, England
@Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.
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BenC
(@Fatty_Gets_Fit) reported
from
Robertsbridge, England
@Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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Deirdre Williams🏴🇬🇧
(@Deirdre03224751) reported
from
Bexhill-on-Sea, England
@JohnTurner2021 @Plusnet True, but currently only BT and Virgin are immediately using digital lines. The others even though an arm of BT are not in the immediate future. This gives time to hope that a solution to charging phones when there is a powercut over more than an hour can be found. Can't see how.
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just strolling
(@Bluhenry) reported
from
Bexhill-on-Sea, England
@Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .
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UKalchemy
(@SussexRivers) reported
from
Robertsbridge, England
Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time
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Emma Chaplin
(@MsEmmaChaplin) reported
from
Lewes, England
Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Paul
(@paulb323) reported
@plusnethelp Hi. I’ve written out steps for the test results and added to the question in Plusnet support page as a comment. TLDR: no broadband connection via test socket, and download speed magically resetting after test socket connection. I think the hub unit is faulty.
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MsBee Be safe -join a union
(@ihaterocket) reported
Is anyone else getting a dreadful service from John Lewis Broadband? Since early November it keeps going slow of dropping out and I'm not getting any help that sorts it out. It's the same as @Plusnet but with no Twitter help account like @plusnethelp #xmaswithoutbroadband
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David Cleary
(@Cleary1David) reported
@MarcAllera Good afternoon Marc, Hope all is good for you. I'm a new Plusnet customer hoping to be connected to your @Plusnet service . Customer service is very poor and certainly not first class or award wining. My connection was supposed to happen on Dec 11th.
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Tyler Chapman
(@TheTyChapman) reported
@Plusnet our internet is down in Scarborough (YO12) any reason or advice you can give?
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Stacey Vial
(@staceyv50) reported
@Plusnet @plusnethelp absolute crap. Raised an issue on the 10th December after experiencing a lot of issues. Phonecall today from plusnet said its sorted. Its not sorted because my Internet has gone down again. No idea what I'm paying for at this point.
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No longer the man I once was
(@_jonb) reported
@allyc375 @Plusnet Best of luck. If you have any problems let me know. I'm not proper IT support but I have form for fixing @mikechitty's successfully
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Catherine Lockett
(@CatLockett72) reported
@NationalTheatre loved watching your panto this afternoon - thank you so much for sharing! Just tried to text donate, but it turns out that @Plusnet mobile doesn’t support short number messaging so it won’t deliver. Do you have any other ways of donating?
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Scott Goodacre
(@scottgoodacre) reported
@nathanlawsn We left BT for PlusNet. It’s literally the same network, rebranded, often with free line rental offers on. So we effectively stayed with BT while saving £20 per month.
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David Ellis
(@David_J_Ellis1) reported
Christmas Eve-Eve and the internet goes down - PlusNet have switched us over to fibre and the last time they tried we had huge issues. I set up the router and wait for the lights to settle..... It works! Hallelujah! 🙌 2021 will be a good year 👍
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Simon Andrews
(@SimonAn44511392) reported
@liz10703634 @plusnethelp The company is a joke I've been waiting since October 19th plusnet we'll do you proud I don't think so absolutely disgusting how appalling their service is you pay peanuts you get monkeys