Plusnet

Plusnet Outage Report in Heathfield, East Sussex, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Heathfield, East Sussex, England 11/18/2025 11:55

November 18: Problems at Plusnet

Plusnet is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Heathfield, East Sussex, England

The most recent Plusnet outage reports came from the following cities: Newhaven.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewhaven Internet
United KingdomNewhaven Internet
United KingdomHailsham Wi-fi
United KingdomHailsham Internet
United KingdomHailsham Internet
United KingdomHailsham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Heathfield, England

Latest outage, problems and issue reports in Heathfield and nearby locations:

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SebHeller Seb (@SebHeller) reported

    @plusnet I have moved abroad and can't call.. how do I cancel my contract??

  • thelastfoodblog Michelle | The Last Food Blog 💙 (@thelastfoodblog) reported

    Hi @Plusnet we’re going into our third day without internet. Every time I text you, you push the can down the road re fix time! What’s going on???! When will it be back on?

  • Funkytellum FunkyT (@Funkytellum) reported

    Anything wrong with Plusnet Mobile? Lost all mobile signal and data connection around 2pm walking around Manchester city centre. Still isn't working despite being out of the city and multiple phone restarts 2.5 hours later.

  • thomas_wood_ Tom Wood (@thomas_wood_) reported

    @Plusnet outage in E10? No internet since midnight

  • ededowen Ed 🇺🇦 Owen (@ededowen) reported

    Hi @Plusnet I can see there's something awry. I've had no mobile signal since about 10am (possibly earlier) and could only log in with extreme difficulty. Can you give me an update please?

  • FieldyFieldface Amy Ogley (@FieldyFieldface) reported

    She calls again and different person says no it’ll be fine. The internet will keep going until new router arrives. She checked with another person who confirmed. Today has been contacted saying the internet will go off tomorrow until new router arrives. @Plusnet help!

  • AngelKeys247 angelkeys (@AngelKeys247) reported

    @Plusnet Horrible ad.

  • BattersbyDave David Battersby (@BattersbyDave) reported

    @Plusnet Anyone else having problems accessing their E-mails or is it just me? Can't even view those I have sent, the box is just appears blank but says I have 99 E-mails to view?

  • MartinB66542069 Martin B (@MartinB66542069) reported

    @Plusnet Using Bluemail app on android for years and it's just stopped receiving and sending. Can you please help 🙏

  • xi_camreturns camxi (@xi_camreturns) reported

    @azuralikespatd BT/Plusnet is hiring quite aggresively atm no experience needed atm if you could tolerate call centre tech support