Plusnet

Plusnet Outage Report in Heathfield, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Heathfield, East Sussex, England 12/07/2025 09:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Heathfield, England

Latest outage, problems and issue reports in Heathfield and nearby locations:

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • Bluhenry just strolling (@Bluhenry) reported from Bexhill-on-Sea, England

    @Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @gadget_gaz Hi there @gadget_gaz, I'm sorry your having problems switching your service. I get that this must be so annoying and I would like to get it sorted for you. Could you DM me your Plusnet username so I can have a peak at your account? -Mike.P Sheffield

  • MarcWeb94173753 Marc Webb (@MarcWeb94173753) reported

    @TalkTalk Why nobody in your company has the backbone to pick up a phone and explain why you didn’t repair,why I got charged,why I had to pay a exit fee, Plusnet sorted it in 3 days and I’ve never had such a good signal by the way it was a faulty master socket

  • WelshPrinters Justin 💙 (@WelshPrinters) reported

    @CBobblers1878 Can't go wrong with a bit of Plusnet for £27 a month? Had an external line issue, they had an engineer out to fix it within days, even compensated us without asking. Family of 5 all streaming, gaming & I work from home, it's never struggled.

  • ysrmahmood 🎮ysr mahmood🕹️ (@ysrmahmood) reported

    I have been with @Plusnet for more than a decade now, & I have found the service useful, that being said I have decided to cancel now & am not able to receive any password reset 🤔👎

  • johnmcphie John McPhie (@johnmcphie) reported

    @plusnet I urgently need broadband support and all of your phone numbers are down. Help!

  • MichaelCunnane Michael Cunnane (@MichaelCunnane) reported

    @Plusnet my plusnet broadband is down. Is Gloucester area ok?

  • DrMattGray Dr Matt Gray (@DrMattGray) reported

    @TalkTalk @atkinson_misty There’s little point in sending a dm unfortunately as you just get fobbed off with excuses, passed around different departments, none of who can answer your questions or sort the problem and then suggest you go back to sales and reorder. Cancel and try @Plusnet

  • Kamran_Ali687 KamranAli (@Kamran_Ali687) reported

    Spoke to @Plusnet - Re: loss of network service. November 2022 (10 days) again last week (3 days) They offered £3.50 first then £7.50 for the inconvenience. When i said the inconvenience caused was worth more than the offer. I was told you can always leave @Plusnet. V. POOR

  • Pro_Snapper David Millington (@Pro_Snapper) reported

    @Plusnet my Father-in-Laws landline is not working. We’ve called you to let you know that he is vulnerable and needs it for his emergency button to work. He falls regularly. Please can you fix it today? Please DM for details.

  • EalingBrewing Ealing Brewing (@EalingBrewing) reported

    @Plusnet As you know, I've already called to tell you to cancel the contract. What would calling again achieve?