Plusnet Outage Report in Heathfield, East Sussex, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Heathfield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (67%)
-
Wi-fi (14%)
-
Total Blackout (13%)
-
E-mail (4%)
-
Phone (1%)
-
TV (%)
Live Outage Map Near Heathfield, East Sussex, England
The most recent Plusnet outage reports came from the following cities: Newhaven.
| City | Problem Type | Report Time |
|---|---|---|
 Newhaven |
Internet | |
| Newhaven |
Internet | |
| Hailsham |
Wi-fi | |
| Hailsham |
Internet | |
| Hailsham |
Internet | |
| Hailsham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Heathfield, England
Latest outage, problems and issue reports in Heathfield and nearby locations:
-
UKalchemy
(@SussexRivers) reported
from
Robertsbridge, England
Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time
-
grace hooper
(@messalinahooper) reported
from
Hurst Green, England
@Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv
-
Deirdre Williams🏴🇬🇧
(@Deirdre03224751) reported
from
Bexhill-on-Sea, England
@Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.
-
just strolling
(@Bluhenry) reported
from
Bexhill-on-Sea, England
@Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .
-
Deirdre Williams🏴🇬🇧
(@Deirdre03224751) reported
from
Bexhill-on-Sea, England
@JohnTurner2021 @Plusnet True, but currently only BT and Virgin are immediately using digital lines. The others even though an arm of BT are not in the immediate future. This gives time to hope that a solution to charging phones when there is a powercut over more than an hour can be found. Can't see how.
-
James Galpin
(@jimjam_arch) reported
from
Ticehurst, England
@wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.
-
BenC
(@Fatty_Gets_Fit) reported
from
Robertsbridge, England
@Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband
-
RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Jane Davies
(@JaneDaviesSheff) reported
@Plusnet do you provide technical support via Twitter??
-
Sue
(@Sue54758994) reported
@plusnethelp I signed up for Plusnet yesterday but now want to cancel my order. When I phone I'm told no-one is available and phone back tomorrow, messages sent on FB yesterday remain unread, I don't know how I'm supposed to get in contact with anyone 😠
-
Ey Up Pete
(@EyUpPete) reported
@Plusnet is the internet service down in South Yorkshire? I've got kids trying to do live lessons with no internet
-
Brian W. Gillespie
(@BrianWGillespie) reported
Whoever keeps giving Plusnet these awards for customer service needs to take a long, hard look at themselves
-
Matthew Ward
(@Stopper_Says) reported
@Plusnet your online chat support says to contact via twitter. I'm having issues with wifi dropping our periodically, as well as not getting the guaranteed minimum speed in my contract. Please contact me back
-
EstrellaSadie 💙
(@estrellasadie) reported
@Firesnakious Maybe check the settings on the new router? My router, provided by PlusNet is awful, and drops out all the time. I keep meaning to replace it.
-
Hannah Webster
(@HannahBeanbag83) reported
@Plusnet so disappointed in your service. I’ve recently upgraded and you still refuse to honour the £70 cash back you offered when I first signed up. Slowest customer service ever. You’re happy to take my money, just not honour your own promises.
-
Kate Armitage
(@toodlepipette) reported
The online support robot tells me to call. As much use as a chocolate teapot. I bet the call centre to sign up to Plusnet is wide open.
-
Hyogs
(@Hyogs_) reported
@EyeIsAnother That's scuffed, never heard of Plusnet at all, wack
-
Dr Suranjan Ghoshal
(@DrSuranjanGhos1) reported
@TalkTalk Dear Talktalk team - Someone please help. I moved from Plusnet to Talktalk Fibre 150 on 14/1/21. Internet worked for 8 hours but stopped at midnight. Since then and for the last 5 days I have no internet. Feels like a big mistake. Please help. Dr Suranjan Ghoshal