Plusnet Outage Report in Heathfield, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Heathfield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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E-mail (10%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Heathfield, East Sussex, England
The most recent Plusnet outage reports came from the following cities: Bexhill-on-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Bexhill-on-Sea |
Wi-fi | |
| Newhaven |
Internet | |
| Newhaven |
Internet | |
| Hailsham |
Wi-fi | |
| Hailsham |
Internet | |
| Hailsham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Heathfield, England
Latest outage, problems and issue reports in Heathfield and nearby locations:
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James Galpin
(@jimjam_arch) reported
from
Ticehurst, England
@wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.
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grace hooper
(@messalinahooper) reported
from
Hurst Green, England
@Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv
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just strolling
(@Bluhenry) reported
from
Bexhill-on-Sea, England
@Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .
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UKalchemy
(@SussexRivers) reported
from
Robertsbridge, England
Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time
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BenC
(@Fatty_Gets_Fit) reported
from
Robertsbridge, England
@Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Lou
(@Lou83018235) reported
@Plusnet ..so someone can just make a claim on my BT landline and cancel my broadband.. and it will take 10 to 14 days to reinstate..
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Shefali
(@shefaliTIG) reported
@Plusnet been waiting for more than 4 hours for someone to respond to my message, will you care to help please!?
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kelly (she/her) (neurodiv.)
(@purple_dragon25) reported
@Angela_Griffin @virginmedia No issues here with plusnet. Great service, they really look after me.
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Alex Zachopoulos
(@alexliz) reported
@Plusnet no signal all day, multiple cell phones (so not a fault with device etc). DM sent four hours ago but no response. Anyone reading this (yes, I know it's Sunday).
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OneTrackMinded
(@TrackMinded_) reported
@Plusnet Hello. I bought an upgrade package from you yesterday and was meant to receive the upgraded speed yesterday, yet I still do not have it. I have no emails or messages indicating delay. Can you please help?
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Julian Arthurs
(@JulianArthurs) reported
@Plusnet Need help changing password. My broadband is down am trying to change password. Website thinks "change password" button means I want to see bills.
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Pete Forster
(@PeteForster) reported
@Plusnet service has gone live today but I'm still unable to add BT sport and today is the end of the promotion which I signed up for. No answer on your help line for 20 mins. Can someone help?
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Andrew Q
(@andrewfq) reported
@Plusnet Not necessarily moving, wanting to lodge notice so if I do, am not stuck paying x weeks at higher rate after end of contract. Possible may stay, but looking to cover bases at the moment. Have anxiety issues so can't use the phone to discuss with your team. No virgin in my area.
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SusieOC
(@susie_oc) reported
@jesse_mukisa @emrudgee Me too! A month after promised connection date SE unable to connect or give timeframe so contract cancelled. Now they're cut me off from CURRENT supplier Plusnet by failing to tell Open Reach to halt migration and are not helpful in getting issue resolved. Avoid @shell_energy
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Leanne Culbert
(@leanneculbert) reported
@Plusnet hi, my plus net wifi hub has an orange light on it and not working correctly. What can I do?