Plusnet

Plusnet Outage Report in Heathfield, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Heathfield, East Sussex, England 02/13/2026 13:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Heathfield, East Sussex, England

The most recent Plusnet outage reports came from the following cities: Bexhill-on-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomBexhill-on-Sea Wi-fi
United KingdomNewhaven Internet
United KingdomNewhaven Internet
United KingdomHailsham Wi-fi
United KingdomHailsham Internet
United KingdomHailsham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Heathfield, England

Latest outage, problems and issue reports in Heathfield and nearby locations:

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

  • Bluhenry just strolling (@Bluhenry) reported from Bexhill-on-Sea, England

    @Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • psych_chek Edgar Chekera (@psych_chek) reported

    Trying to decide who to have as my next internet provider. BT or plusnet? Pls send help

  • aril3y Adam Riley (@aril3y) reported

    @plusnethelp my activation date with plusnet was supposed to be 29.01.21 but I am still waiting for activation and its now 31.01.21, customer services only seem to want to help if they think your wanting to sign up, your helpline shows 7 days yet its closed sundays, poor service

  • jamesmfurniture James Morley (@jamesmfurniture) reported

    @plusnethelp my broadband is .38mbps and 3mbps download on two tests. supposed to be guaranteed 30mbps. plusnet help?

  • roystoncartoons Royston (@roystoncartoons) reported

    @teresa1974 @KevinsFrontDoor @Plusnet I'm having problems in Broadstairs. On hold for almost 40 mins too.

  • TNYKN Turny (@TNYKN) reported

    @plusnethelp @Plusnet still no response regarding poor connectivity??

  • teresa1974 ♥Teresa♥ (@teresa1974) reported

    @roystoncartoons @KevinsFrontDoor @Plusnet Just been told there's a major outage and should be back on by 7.45pm

  • KevinsFrontDoor Ian Holgate (@KevinsFrontDoor) reported

    @teresa1974 @Plusnet Im in CT11 and having the same issue

  • lampiemagic Matthew Senior (@lampiemagic) reported

    @plusnethelp @Plusnet @WhichUK I'm copying which into this thread to show why plusnet don't deserve any customer service awards. They just don't reply to anything.

  • Westie62698089 Westie (@Westie62698089) reported

    @plusnethelp @Plusnet no one can speak on the phone, live chat not working, Internet is really bad and really frustrating 🤬🤬 I want to leave the contract since week 2

  • gamergody Gamergody | Noob1 (@gamergody) reported

    @Plusnet @plusnethelp Hey so I’m apart of the PlusNet network and am looking into upgrading to a third-party router. Will I be able to just plug-in and it’ll work or will I have to log into something?