Plusnet

Plusnet Outage Report in Heathfield, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Heathfield, East Sussex, England 01/20/2026 07:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Heathfield, England

Latest outage, problems and issue reports in Heathfield and nearby locations:

  • Bluhenry just strolling (@Bluhenry) reported from Bexhill-on-Sea, England

    @Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • rachcoon Rach 🌻 (@rachcoon) reported

    @fineheaux @Plusnet Mines been down for 48 hours now

  • fineheaux Thatfineheaux (@fineheaux) reported

    @Plusnet what’s going on with your service? My broadband is currently down with no warning

  • blanch101 Blanch (@blanch101) reported

    @Plusnet can you tell me how I’m supposed to Trouble shoot without a landline as there’s no option on your website. Also the phone lines are closed. I’ve reset already but nothing is working still got a flashing b on the router

  • Billyhudson11 Billy Hudson (@Billyhudson11) reported from Tollesbury, England

    @Plusnet Broadband has been down now for well over 24 hours…

  • nihan_gln Nihan (@nihan_gln) reported

    @Plusnet You are completely ignoring your customers. Internet has been down for more than 48 hours now. And no single explanation, no customer service. I never saw such an irresponsible company.

  • BuryCasual87 Mike P (@BuryCasual87) reported from Plymouth, England

    Any news yet @Plusnet because your service is becoming embarrassing now and your customer care is pathetic. Is anyone gonna reply????

  • nihan_gln Nihan (@nihan_gln) reported

    @Plusnet what is going on? No broadband since Friday morning! It has been almost 2 days! I cannot contact anyone and customer service doesn’t respond to calls or messages. This is unbelievably irresponsible!

  • BuryCasual87 Mike P (@BuryCasual87) reported from Plymouth, England

    Is anyone else having problems with plusnet ? For days now the connection has been poor, about 20mins a time untill it cuts out and stops working. I joined plusnet because I was told it had real people on customer support. Turns out I was wrong and the usual automated nonsense

  • AliStallard1 Alison Stallard (@AliStallard1) reported

    @Plusnet can I ring a real voice? Landline not working and no Digi reception here

  • anw4r22 👾 (@anw4r22) reported

    @Plusnet hello, my internet has been down for the past 40 hours? What is happening?