Plusnet Outage Report in Heathfield, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Heathfield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Heathfield, England
Latest outage, problems and issue reports in Heathfield and nearby locations:
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grace hooper
(@messalinahooper) reported
from
Hurst Green, England
@Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv
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BenC
(@Fatty_Gets_Fit) reported
from
Robertsbridge, England
@Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband
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Deirdre Williams🏴🇬🇧
(@Deirdre03224751) reported
from
Bexhill-on-Sea, England
@JohnTurner2021 @Plusnet True, but currently only BT and Virgin are immediately using digital lines. The others even though an arm of BT are not in the immediate future. This gives time to hope that a solution to charging phones when there is a powercut over more than an hour can be found. Can't see how.
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just strolling
(@Bluhenry) reported
from
Bexhill-on-Sea, England
@Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .
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Deirdre Williams🏴🇬🇧
(@Deirdre03224751) reported
from
Bexhill-on-Sea, England
@Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.
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UKalchemy
(@SussexRivers) reported
from
Robertsbridge, England
Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time
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James Galpin
(@jimjam_arch) reported
from
Ticehurst, England
@wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Bernard
(@badinaz) reported
@Plusnet Big thumbs up to Plusnet. They sent an engineer, nice man, found and fixed the problem. More to do with (old) existing telephone line point. 2 weeks on, NIL dropouts.
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Jennifer Ellis
(@jenniferellis83) reported
@Plusnet my Internet has gone down 3 times in the last hour. Is there a problem in Bristol?
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John
(@Mr___Boy) reported
@Plusnet Far as I know we've had these glitches for ages... when we moved in openreach replaced the cable and master socket so that part is new. Had these issues with multiple modems, etc.
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Georgia Pugh
(@Georgia72230849) reported
@Plusnet is there a problem in the BS37 area? We're down.
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Claude Bailey
(@ClaudeB82353076) reported
@Plusnet How much will it cost to cancel my contract, please?
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CVP23
(@kittenhobbes) reported
@Plusnet Hi. Poor broadband service and technical help needed. No joy with online chat or phone line.
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SammiCatpurr
(@Catpurr1106) reported
@Plusnet Also, I feel it should be down to BT or the phone provider to bar these phone numbers. If the numbers are well known enough to be quoted on "who called me" sites, then they should be taken down. Does BT not allocate the numbers in first place? They must have a specialist team.
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Joe Mckenzie
(@JoeMcke97475279) reported
@Plusnet oh yes please anything to get a service
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andy
(@andy17467869) reported
@Plusnet So on your adverts on tv why doesn't it say routers are not very good quality your selling b band thats no good to some people as your engineer said routers are garbage
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The Beast of Eeklo
(@spike1003) reported
@MillieWiller If you’re going with BT, try Plusnet, it’s a BT company, but often a lot cheaper, plusnet always top of the customer service surveys too.