Plusnet

Plusnet Outage Report in Heathfield, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Heathfield, East Sussex, England 03/09/2026 14:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Heathfield, East Sussex, England

The most recent Plusnet outage reports came from the following cities: Bexhill-on-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomBexhill-on-Sea Wi-fi
United KingdomNewhaven Internet
United KingdomNewhaven Internet
United KingdomHailsham Wi-fi
United KingdomHailsham Internet
United KingdomHailsham Internet

Community Discussion

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Plusnet Issues Reports Near Heathfield, England

Latest outage, problems and issue reports in Heathfield and nearby locations:

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @JohnTurner2021 @Plusnet True, but currently only BT and Virgin are immediately using digital lines. The others even though an arm of BT are not in the immediate future. This gives time to hope that a solution to charging phones when there is a powercut over more than an hour can be found. Can't see how.

  • Bluhenry just strolling (@Bluhenry) reported from Bexhill-on-Sea, England

    @Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AngelKeys247 angelkeys (@AngelKeys247) reported

    @Plusnet Horrible ad.

  • 2ndwitch 2ndwitch (@2ndwitch) reported

    @Plusnet Not relevant to this issue.

  • Gingeman1 Nathan Moult (@Gingeman1) reported

    @Plusnet Hi I need to cancel my sons phone contract, I can’t email you. I’ve tried ringing but you’re either too busy or the lines closed. Please come back to me to let me know how else I can cancel, happy to DM the phone number.

  • northsea45 Charles (@northsea45) reported

    @Plusnet We tried 12 moths back to get Plusnet. After a month still no service. Ended up going back to Sky, took them 3 days

  • steveness Steven Ness (@steveness) reported

    @thebassa2 @CelticFC @Plusnet Ha ha it’s not too bad here actually a lot better than Guyana last year

  • clarbear70 clarbear70 (@clarbear70) reported

    @Plusnet my broadband has been cutting out repeatedly over the last couple of weeks. Up to now I’ve had no problems. What’s going on!??😩

  • RoxanneTimmins Roxanne (@RoxanneTimmins) reported

    @me_and_flora @KTmarmot How annoying for you to have had to that! The broadband started working at 10:30pm last night, then went down just after 10am this morning. Just got home and it’s working again, hopefully it’s fixed now. No update yet from plusnet

  • shaundavidwilk1 Shaun Wilkinson (@shaundavidwilk1) reported

    @Plusnet hey PlusNet, we've had absolutely no mobile coverage in IV51 since Tuesday. We're a rural area and having no signals proving to be an issue. Any ETA on a fix?

  • ilikebbcradio4 RP (@ilikebbcradio4) reported

    Hi @Plusnet, we've had a really patchy broadband service in the Longsight area of Manchester for over a week now. Any intel as to what's occurring there?

  • gdanskbear Gdansk Bear (@gdanskbear) reported

    @Plusnet why is your 0800 432 0200 not working anymore? It says number is not recognised. I have no working internet and can’t get through to anyone