Plusnet

Plusnet Outage Report in Heathfield, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Heathfield, East Sussex, England 02/25/2026 01:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Heathfield, East Sussex, England

The most recent Plusnet outage reports came from the following cities: Bexhill-on-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomBexhill-on-Sea Wi-fi
United KingdomNewhaven Internet
United KingdomNewhaven Internet
United KingdomHailsham Wi-fi
United KingdomHailsham Internet
United KingdomHailsham Internet

Community Discussion

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Plusnet Issues Reports Near Heathfield, England

Latest outage, problems and issue reports in Heathfield and nearby locations:

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

  • Bluhenry just strolling (@Bluhenry) reported from Bexhill-on-Sea, England

    @Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • tanya_134 Tanya Admans (@tanya_134) reported

    @Plusnet Hi. I phoned on Wednesday morning as my broadband was down. I was told this was something affecting the local area (da16) and would be back running Thursday am. I still have no Internet. When is this expected to be working again?

  • BenMyatt74 Darksider  (@BenMyatt74) reported

    @Plusnet Wired or wireless the hub cannot maintain any sort of network constantly drops so it’s not interference it’s just crap

  • PaulKay16 Paul Kay #FBPE #WATON (@PaulKay16) reported

    @Plusnet Phoned yesterday with router problems new router ordered arrived this morning great service a big well done many thanks proud to be a PlusNet customer

  • ShaneAnderson99 Peter Shane Anderson (@ShaneAnderson99) reported

    @Plusnet Moved in 1 month ago. 2 wks later I am supposed to get internet. I don’t. 6 days later I do. 10 days later the connection drops & openreach can’t fix it. Plusnet don’t ring, call, email or text to let me know what is happening. Past 14 day cut off. Not happy. Minusnet

  • BenMyatt74 Darksider  (@BenMyatt74) reported

    @Plusnet I’ve done that and this issue with one hub has been known and unresolved for over 18 months now. Band steering should work without having to name 2.4 and 5Ghz networks separately 🙁

  • Princessjen17 Jennifer Hislam (@Princessjen17) reported

    @Plusnet Our Internet isnt working. Can you help please?

  • tartanmog Sue (@tartanmog) reported

    @Plusnet Thank you for your message - very considerate - we are have our issue logged and in regular contact. The issue is one - sadly - that plusnet nor its seems BT can do nowt about.

  • Plusnet Plusnet (@Plusnet) reported

    @ChloePr53533974 Hi Chloe, I'm sorry to hear of the issues you have experienced and for the inconvenience this must have caused. Please private message your mobile number and our mobile trained agents will take a look into this. All the best - Beth Plusnet Sheffield

  • pregaston peter aston (@pregaston) reported

    @Plusnet Very bad broard band ,always intermitent and no land line

  • TCowdall Tom Cowdall (@TCowdall) reported

    ALL STUDENTS THINKING OF DOING BILLS WITH UNIHOMES - DON’T BOTHER!! We’re 3 medical students who’ve spent the last 2 weeks without WiFi and spent hours being bounced between @UniHomes and @Plusnet only to be hung up on and now have our calls ignored - disgusting customer service!