Plusnet Outage Report in Heathfield, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Heathfield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heathfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- Internet (67%)
- Wi-fi (15%)
- E-mail (8%)
- Total Blackout (7%)
- TV (1%)
- Phone (1%)
Live Outage Map Near Heathfield, England
The most recent Plusnet outage reports came from the following cities: Lewes.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 20 days ago |
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Wi-fi | 2 months ago |
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Internet | 6 months ago |
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Internet | 7 months ago |
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Wi-fi | 9 months ago |
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Internet | 9 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Heathfield, England
Latest outage, problems and issue reports in Heathfield and nearby locations:
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BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England@Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband
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Deirdre Williams🏴🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England@JohnTurner2021 @Plusnet True, but currently only BT and Virgin are immediately using digital lines. The others even though an arm of BT are not in the immediate future. This gives time to hope that a solution to charging phones when there is a powercut over more than an hour can be found. Can't see how.
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UKalchemy (@SussexRivers) reported from Robertsbridge, EnglandBroadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time
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RobinSchlochtermeier (@robinschlochter) reported from Uckfield, England@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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Emma Chaplin (@MsEmmaChaplin) reported from Lewes, EnglandAnother massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?
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James Galpin (@jimjam_arch) reported from Ticehurst, England@wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.
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grace hooper (@messalinahooper) reported from Hurst Green, England@Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv
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Deirdre Williams🏴🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England@Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.
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just strolling (@Bluhenry) reported from Bexhill-on-Sea, England@Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Jenna (@jennam1767) reported@Plusnet Bit late to answer almost 72 hours later notice in I'll be leaving plusnet service is shocking!!
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David Chapman (@davechappers) reported@Plusnet we’ve had no 4G service in a mobile sim for 2 days. Is there any reason this could be. Billing is all up to date
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jason barton (@jkria2003) reported@Plusnet please can you confirm if there are problems in the PR8 area, we have had issues withbroadband dropping out for a few days now
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Adam Williams (@AdamNWilliams3) reportedDreadful customer service from @Plusnet! I would not recommend them to anyone! I’m moving home next week and they have already disconnected me on 23rd November, would not reconnect me and now will not connect me at my new address until the 20th December!! Been lied to 3 times!
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Mrs Hickman-Woodgate (@MrsHickman_W) reported@Plusnet Your service status says no service issues but our router has been dropping out sporadically since last night. NG9 area.
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Nizam (@multiplumber) reported@Plusnet hi, my internet has gone down on Saturday morning due to an outage and still it’s not back yet can you tell me how much compensation per day I will be receiving and if it’s going to be automatically applied to my account
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Terry (@MonkeyTelboy) reported@OpenreachHelp Thank you Gary, unfortunately it's seems @Plusnet escalation route is the same number, so have to wait for about an hour for resolution
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lottiefoodie (@lottiefoodie) reported@Plusnet I need your help! No sim has arrived, no network so can't call you for help or do anything on my phone outside my house!!
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John Gatehouse (@Jaygate) reported@DrHoenderkamp @virginmedia Cancel them, they are known for this level of efficiency. Plusnet are very good.
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Joanne Tang (@joanneyhtang) reported@Plusnet I've stopped being able to get onto my work laptop VPN. IT cannot find the problem and suggested:"Is it possible for you to get in touch with your ISP to see if they are not blocking windows VPN traffic, and do profile reset on your connection" Can you advise?