Plusnet Outage Report in Heathfield, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Heathfield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Heathfield, East Sussex, England
The most recent Plusnet outage reports came from the following cities: Bexhill-on-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Bexhill-on-Sea |
Wi-fi | |
| Newhaven |
Internet | |
| Newhaven |
Internet | |
| Hailsham |
Wi-fi | |
| Hailsham |
Internet | |
| Hailsham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Heathfield, England
Latest outage, problems and issue reports in Heathfield and nearby locations:
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Deirdre Williams🏴🇬🇧
(@Deirdre03224751) reported
from
Bexhill-on-Sea, England
@Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.
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just strolling
(@Bluhenry) reported
from
Bexhill-on-Sea, England
@Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .
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grace hooper
(@messalinahooper) reported
from
Hurst Green, England
@Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv
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Deirdre Williams🏴🇬🇧
(@Deirdre03224751) reported
from
Bexhill-on-Sea, England
@JohnTurner2021 @Plusnet True, but currently only BT and Virgin are immediately using digital lines. The others even though an arm of BT are not in the immediate future. This gives time to hope that a solution to charging phones when there is a powercut over more than an hour can be found. Can't see how.
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BenC
(@Fatty_Gets_Fit) reported
from
Robertsbridge, England
@Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband
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UKalchemy
(@SussexRivers) reported
from
Robertsbridge, England
Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time
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James Galpin
(@jimjam_arch) reported
from
Ticehurst, England
@wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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andreas christou
(@andreas14614758) reported
@Plusnet I have not had internet for 12 hours now. I thought it would fix itself by now. There is a continuous orange light. I have restarted it 5 times aswell still nothing
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Stephen Brooks
(@Stephen31121956) reported
My emails to Gmail from my Plusnet (John Lewis Broadband) account are being rejected when I use outlook. Any answers for this problem?
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Sir John Darning 🇬🇧🏴🇺🇸🇪🇺
(@ModerateConcern) reported
@Plusnet Why can’t this existing Plusnet customer upgrade from slow 16mbps speed to the faster 62 mbps speeds without switching to another supplier? Literally advised by your sales person to go with Virgin if I want faster broadband.
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Tony Eggar
(@tonythegiant) reported
@EmmaJessonTV @Plusnet Hi Emma are you using the plusnet supplied router? I had this problem and found by switching to a Bt homebub 5 router instead it cured the problem, info on how to do it is in the plusnet community.
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Basil
(@thelongestone) reported
@JPB_Islington @Plusnet I've finally found a way to raise a support ticket, but golly it is hidden away. Every email gets an auto response which basically says "we don't like emails, we won't respond. Ring us!" which for an ISP is really poor
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sam neal💙
(@kalos53) reported
@Plusnet how can I cancel broadband other than phone?
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Armadyl
(@ArmadylianMage) reported
Don’t get PlusNet, it’s the most dogshit ******* internet provider on the face of the planet. Literally first sign of bad weather INSTANTLY lose all ability to play any online game.
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Just Dave 🇬🇧🐺🇵🇹
(@tyrewulf) reported
@PhilBatemanMBE Surprised it's only effected PlusNet customer's. If the problem is in a specific area effecting all service providers not just one, it would suggest a local network issue where someone has put a pneumatic drill through a cable or knocked over a cabinet. It does happen.
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Andy Cowley
(@andycowley_) reported
@Plusnet Hi, what happens if I want to terminate my contract early?
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Lady Weathergirl #FBPE #FBPPR #FBPA 🇪🇺🔶 💙🇺🇦
(@NoraHutson) reported
@KatTrimble God, it’s soul destroying, isn’t it, ringing these customer so-called “helplines”? We are with PlusNet now - to give them their due, seems quite easy to get through and talk to a real person. Tesco Mobile another one with v good service.