Plusnet Outage Report in Heathfield, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Heathfield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Heathfield, England
Latest outage, problems and issue reports in Heathfield and nearby locations:
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Deirdre Williams🏴🇬🇧
(@Deirdre03224751) reported
from
Bexhill-on-Sea, England
@Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.
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James Galpin
(@jimjam_arch) reported
from
Ticehurst, England
@wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.
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just strolling
(@Bluhenry) reported
from
Bexhill-on-Sea, England
@Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .
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BenC
(@Fatty_Gets_Fit) reported
from
Robertsbridge, England
@Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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UKalchemy
(@SussexRivers) reported
from
Robertsbridge, England
Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time
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Emma Chaplin
(@MsEmmaChaplin) reported
from
Lewes, England
Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?
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Deirdre Williams🏴🇬🇧
(@Deirdre03224751) reported
from
Bexhill-on-Sea, England
@JohnTurner2021 @Plusnet True, but currently only BT and Virgin are immediately using digital lines. The others even though an arm of BT are not in the immediate future. This gives time to hope that a solution to charging phones when there is a powercut over more than an hour can be found. Can't see how.
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grace hooper
(@messalinahooper) reported
from
Hurst Green, England
@Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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A Non-female Casey 🌹
(@TheAlmightyWord) reported
@SimonLukeJones Plusnet. Our flat also has a somewhat broken BT box but I don't want to get someone out during COVID, as it's stable enough. But tbf the maximum guaranteed speed was about 30 on their biggest package.
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Glyn Taylor-Williams
(@GlynTW) reported
@Plusnet My broadband keeps going into orange flashing and randomly cutting out. Been happening for 3 weeks. No response from any customer service people., technical team phone lines are screwed too. No sound.
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Sarah Roberts
(@Gossipmistress) reported
@squeezyjohn It's weird how that equation never adds up isn't it? I lost 3 weeks' worth of BB & Landline with Plusnet recently and no money back!
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James Heginbottom
(@jameshegable) reported
@Plusnet can you help me? My WiFi keeps dropping out while I'm trying to do remote teaching! What am I doing wrong, my hub keeps flashing amber. Is it just because it's busy?
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Ad
(@sometimesyouwin) reported
@Plusnet so no deals available to keep my custom? Been with you for a few years but don't want to treat me like you do your new customers? Oh and somehow when my current deal ends it will be cheaper for me to pay your standard rates???
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susan sedeman
(@susansedeman) reported
@Plusnet what happened to plus net great customer service. Still waiting for a reply about my slow broadband. Not good
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don't mind me
(@hanging_about) reported
@Plusnet how are you looking after me? I can't make calls, it could take 5 days to resolve the issue
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jimmie shanks
(@JimmieShanks) reported
@Plusnet @bbcbitesize Our kids are not learning coz our Plusnet broadband is not working AGAIN. Every time it rains!
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Anita coogan
(@AnitaCoogan) reported
@Plusnet please can I pass on I had amazing service from Lidia Duarte after she realised I had a old ADSL router at my new address she solved my problem with my home move so fast and my new router arrived today amazing customer service can’t thank her enough.
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immersemedia
(@immersemedia) reported
@Plusnet Ive called emailed even tried to contact you on facebook. your service is awful! contact me asap about my service