Plusnet

Plusnet Outage Report in Heathfield, East Sussex, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Heathfield, East Sussex, England 11/21/2025 11:30

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Heathfield, East Sussex, England

The most recent Plusnet outage reports came from the following cities: Newhaven.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewhaven Internet
United KingdomNewhaven Internet
United KingdomHailsham Wi-fi
United KingdomHailsham Internet
United KingdomHailsham Internet
United KingdomHailsham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Heathfield, England

Latest outage, problems and issue reports in Heathfield and nearby locations:

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • Bluhenry just strolling (@Bluhenry) reported from Bexhill-on-Sea, England

    @Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • niamhrob Niamh (@niamhrob) reported

    @plusnet my internet keeps switching off and on again. The connect has also gone really slow like it did before it cut off for a month back in October. Can someone please have a look at it remotely before it completely packs in again. Continual poor service this. Really bad.

  • RyanHeywood18 r (@RyanHeywood18) reported

    @Plusnet Hello, I am still experiencing issues with my Internet connection @Plusnet

  • KateKirk79 Katie Kirk (@KateKirk79) reported

    @Plusnet Wow - I've been your customer for years and you're trying to charge me £114.99 because I am moving house...unless I start a new contract with you at a higher cost per month! I am moving house, I have NO money. Was not expecting this at all when trying to arrange :'(

  • MBA_SOM M Anwar (@MBA_SOM) reported

    @Plusnet Hi I have tried to contact via phone the wait is to long . How much notice due you require to terminate broadband contract if it expires 24/2/2020.

  • BlondeTheresa Theresa (@BlondeTheresa) reported

    @Plusnet is there an outage with your mobile service. Haven't had a signal for last hour

  • Plusnet Plusnet (@Plusnet) reported

    @AlvoAlvis Hi James, I'm sorry to hear you've not heard anything back yet regarding the fault that was raised. I've gone and updated the ticket with news concerning this. Please let us know if you need any more support. -Tony Plusnet Sheffield

  • malgpz900 Malcolm Dixon (@malgpz900) reported

    @Plusnet internet has been down all day. Any problems in NE62 area?

  • OlpaddyB Patrick Brown (@OlpaddyB) reported

    @Plusnet is a terrible service we've been with them for months and we get random disconnections and terrible bandwidth its like living in the 2000s again

  • randomfluky Nikki Swinburn (@randomfluky) reported

    @Plusnet hello we got our service turned over to you today but got service. Just wondering if its deffo gonna be switched on at a random time today or not

  • fooflington 𝙼𝚊𝚝𝚝𝚑𝚎𝚠 𝚂𝚕𝚘𝚠𝚎 🇪🇺🇬🇧🌈🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@fooflington) reported

    @dmchapman Seems I'm an outlier but I've had very few issues with @Plusnet