Plusnet

Plusnet Outage Report in Heathfield, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Heathfield, East Sussex, England 01/28/2026 04:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Heathfield, England

Latest outage, problems and issue reports in Heathfield and nearby locations:

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @JohnTurner2021 @Plusnet True, but currently only BT and Virgin are immediately using digital lines. The others even though an arm of BT are not in the immediate future. This gives time to hope that a solution to charging phones when there is a powercut over more than an hour can be found. Can't see how.

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

  • Bluhenry just strolling (@Bluhenry) reported from Bexhill-on-Sea, England

    @Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Der55230962 Der (@Der55230962) reported

    @Plusnet hi I'm wanting to cancel my business broadband as the contracts expired so we are paying more.

  • ExpensePlus ExpensePlus (@ExpensePlus) reported

    @Plusnet @Deku_shrub Hi Plusnet, I'm also having an issue with connecting to Slack and get a DNS_PROBE_FINISHED_NXDOMAIN error. All other websites work fine. If I hotspot from my phone I can connect to Slack fine (so not an issue with Slack), but rather with your DNS record

  • ScoLee10 Scott Lee (@ScoLee10) reported

    @Plusnet Hello. All fixed. BT issue I'm told. Thanks

  • dav065 david west (@dav065) reported

    @MartinSLewis @itvMLshow Did really well with plusnet got the new customer deal again over the phone great service.

  • EmitaMee Em (@EmitaMee) reported

    @Plusnet @plusnethelp your contact Chris in Leeds has asked me to approach you for dm, if you can’t be bothered .. it’s no change from the usual crap service & I’ll let him know

  • MWWalsall Matt Ward (@MWWalsall) reported

    Hi @Plusnet do you know when the broadband service will be back up and running in Cannock WS11

  • AbdabMcTavish Martin A (@AbdabMcTavish) reported

    @Plusnet your mobile Internet service around ca20 area is currently best described as patchy. Are you aware of any problems? Ta

  • ianinessex Ian Ross (@ianinessex) reported

    @Plusnet please can you sort out the issue with Slack. I lost connection yesterday when they changed something and I understand it needs you to clear something to get it connected again. Sorry not techie brought to explain more.

  • sean_boyle24 sean boyle (@sean_boyle24) reported

    @MartinSLewis @itvMLshow @Plusnet upped my monthly payment from £19.99 a month to £32.38 without telling me. I only noticed this afternoon as our internet is barely working so I checked my bank to see what I was paying so I could start comparing. 🙈 it seems your better off being a new customer to most.

  • AnonKashmiri kashmiri⁷ (@AnonKashmiri) reported

    @BeardedDevil_ @ThreeUK Bro leave Three their signal doesn't exist I swear. Get Plusnet