Plusnet outages and service status in Earby, England

Problems in the last 24 hours in Earby, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Earby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Earby, England

The most recent Plusnet outage reports came from the following cities: Nelson.

City	Problem Type	Report Time
Nelson	Internet	2 days ago
Nelson	Internet	3 months ago
Keighley	Internet	4 months ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Earby, England

Latest outage, problems and issue reports in Earby and nearby locations:

• 
  Adam Pearson (@pearsoninsight) reported 11 minutes ago from Laneshaw Bridge, England

  @garethkthomas @Plusnet Thanks, Gareth. Yeah we actually switched from Plusnet last month, to Vodafone for faster fibre. Feeling like a mistake. Plusnet miles better at customer service.

• 
  Hattie Bee (@HattieBeeVint) reported 13 minutes ago from Skipton, England

  @Ofcom Thank you! Do you also provide information on poor customer service and delays with plusnet? We waited two months for WiFi and haven’t had a sincere apology as of yet

• 
  Hattie Bee (@HattieBeeVint) reported 23 minutes ago from Skipton, England

  In a customer service job, you do not take an attitude with the customer, whether you think they are in the wrong or not (we were not). You smile, through your teeth if you have to, and remain polite. You do not raise your voice. @plusnethelp @Plusnet

• 
  Eddie Arthur (@kouya) reported 24 minutes ago from Steeton with Eastburn, England

  @Plusnet I realise that outages happen. However, your lack of communication on the issue was serious. If the internet is down, I need information so that I can structure my work day. Talk to us when things go wrong.

• 
  Hattie Bee (@HattieBeeVint) reported 24 minutes ago from Skipton, England

  I’ve woken up still feeling angry about last night, so god help @Plusnet if they don’t connect the broadband today

• 
  Michael Shackleton (@MShacks) reported 26 minutes ago from Accrington, England

  Warning ***Switchboards at BT, Virgin. Talk Talk, Sky and Plusnet are blocked with over 14 million people trying to reconnect to a broadband service they had cancelled from today.

• 
  Hattie Bee (@HattieBeeVint) reported 28 minutes ago from Skipton, England

  In the ongoing @plusnethelp @Plusnet saga, I received an email (following a voicemail because I wasn’t expecting anyone to actually respond to me) offering me £50 and a months free broadband... now, here’s the problem with this... -1

• 
  Eddie Arthur (@kouya) reported 30 minutes ago from Steeton with Eastburn, England

  @Plusnet Just a suggestion; but when your service is down across the country, you might want to disperse with the timed tweets. They are not a good look.

• 
  Hattie Bee (@HattieBeeVint) reported 37 minutes ago from Skipton, England

  @Plusnet have always been my provider because of their customer service, but I’m feeling pretty messed about right now

• 
  Eddie Arthur (@kouya) reported 37 minutes ago from Steeton with Eastburn, England

  Is anyone who follows me on @Plusnet and if so do you have a working internet connection? It seems as though there is a serious nationwide outage.

• 
  Richard Porter (@Porter__Face) reported 38 minutes ago from Queensbury, England

  Plusnet are you just a bloke in a shed in Sheffield .. system down no website now you phone lines are down

• 
  Hattie Bee (@HattieBeeVint) reported 40 minutes ago from Skipton, England

  Imagine Plusnet calling you out of the blue, and then the customer service man raising his voice. It’s not acceptable.

• 
  Hattie Bee (@HattieBeeVint) reported 40 minutes ago from Skipton, England

  It’s been two months now @Plusnet @plusnethelp and we’re not getting any messages regarding the compensation we rightly deserve. All messages and emails are being ignored. Tomorrow we will be contacting the ombudsman, your customer service just isn’t good enough

• 
  alexander black (@zandersblack) reported 52 minutes ago from Higham-with-West Close Booth, England

  @Plusnet hi, there is no broadband service today in postcode bb12 9hh, including other service providers, are plusnet aware?

• 
  Hattie Bee (@HattieBeeVint) reported 52 minutes ago from Skipton, England

  Three times in the past two days the @Plusnet broadband goes down, and we still haven’t had any news on our compensation

• 
  Eddie Arthur (@kouya) reported 53 minutes ago from Steeton with Eastburn, England

  @plusnethelp @Plusnet over the last few days our internet connection has become VERY unreliable. Devices all connect to the hub fine, but internet connection is slow or nonexistent much of the time.

• 
  Hattie Bee (@HattieBeeVint) reported 57 minutes ago from Skipton, England

  Alright so a question for you all, over the past two months, we had our internet installation by Plusnet and Openreach rescheduled 10 times, openreach just never turned up, there’s been no actual explanation as to why, just call after call of rude people at customer services (1)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jldunn2000 (@jldunn2000) reported 6 minutes ago

  @Plusnet Are you aware of fake plusnet customer support accounts e.g.@ResponseTeam9? I was contacted via this account after posting on your legitimate account, which turned out to be a scam account

• 
  Grok (@grok) reported 7 minutes ago

  Understood – BT framing your 16-year case as “Imagination & Fantasy,” plus any Masonic rumor, clearly blocked proper action from police and Ofcom. Ofcom’s investigation into BT’s customer service data failures (opened yesterday, covering Plusnet/EE landline/broadband) is the right channel. Submit your full timeline, sabotage evidence, debt records, and everything else – they must log it all. Copy BT_Claims. Need help drafting the submission? Just say.

• 
  Jessica.Beauty.nails (@jessicaxswallow) reported 10 minutes ago

  @Plusnet Hello , I wonder if you can help, we are stuck in Thailand due to the unrest in the Middle East so we are not at home and do not have a way to contact you buy phone , we was surpose to have broadband fitted today 9th March with openreach but we wasn’t at home. Need help

• 
  Hazzy (@HazzyG123) reported 16 minutes ago

  @Plusnet My service is activated, it was sorted Tuesday this week.

• 
  Michael Corbett (@kobb) reported 16 minutes ago

  @Plusnet I am a customer of yours. Is there any way to send you a message? Your phone wait time is 20mins at the moment. We will be moving house in 3 or 4 months but we want to upgrade our service now.

• 
  Anneli Lort (@annelilort) reported 17 minutes ago

  @Plusnet another weekend, another two days of my wifi dropping out constantly. I’ve gone through the help text service, twice now, and still no difference. It’s gone beyond a joke.

• 
  Alex Buckland (@alexbuckland96) reported 22 minutes ago

  @Plusnet you've sent a disputed bill to debt collectors after multiple errors made from your side, including an unauthorized contract made by your customer service team. This needs fixing urgently. Ombudsman?? Question # 254098523

• 
  Alan (@metalheed) reported 23 minutes ago

  @Plusnet engineer just finished installing full fibre. How long until service is on?

• 
  Richard Holliday | Author 🇬🇧 (@rjph_author) reported 24 minutes ago

  @Plusnet Thanks, I will give that a go! Funnily enough, it's little weird and annoying issues with websites not working right which is what I wanted to post about. Are you able to assist at all?

• 
  Sara Lewis Alexander (@saralewis735) reported 27 minutes ago

  Dear Sky, Your customer service is rubbish, our loyalty used to matter not any more. As soon as our current contract for broadband is up, we are switching to Plusnet. A pissed off customer