Plusnet Outage Report in Earby, Lancashire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Earby, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Earby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Earby, England
Latest outage, problems and issue reports in Earby and nearby locations:
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
In a customer service job, you do not take an attitude with the customer, whether you think they are in the wrong or not (we were not). You smile, through your teeth if you have to, and remain polite. You do not raise your voice. @plusnethelp @Plusnet
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
I’ve woken up still feeling angry about last night, so god help @Plusnet if they don’t connect the broadband today
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
It’s been two months now @Plusnet @plusnethelp and we’re not getting any messages regarding the compensation we rightly deserve. All messages and emails are being ignored. Tomorrow we will be contacting the ombudsman, your customer service just isn’t good enough
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
Alright so a question for you all, over the past two months, we had our internet installation by Plusnet and Openreach rescheduled 10 times, openreach just never turned up, there’s been no actual explanation as to why, just call after call of rude people at customer services (1)
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Michael Shackleton
(@MShacks) reported
from
Accrington, England
Warning ***Switchboards at BT, Virgin. Talk Talk, Sky and Plusnet are blocked with over 14 million people trying to reconnect to a broadband service they had cancelled from today.
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
@Plusnet have always been my provider because of their customer service, but I’m feeling pretty messed about right now
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
Three times in the past two days the @Plusnet broadband goes down, and we still haven’t had any news on our compensation
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Eddie Arthur
(@kouya) reported
from
Steeton with Eastburn, England
@plusnethelp @Plusnet over the last few days our internet connection has become VERY unreliable. Devices all connect to the hub fine, but internet connection is slow or nonexistent much of the time.
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
Imagine Plusnet calling you out of the blue, and then the customer service man raising his voice. It’s not acceptable.
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
In the ongoing @plusnethelp @Plusnet saga, I received an email (following a voicemail because I wasn’t expecting anyone to actually respond to me) offering me £50 and a months free broadband... now, here’s the problem with this... -1
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Adam Pearson
(@pearsoninsight) reported
from
Laneshaw Bridge, England
@garethkthomas @Plusnet Thanks, Gareth. Yeah we actually switched from Plusnet last month, to Vodafone for faster fibre. Feeling like a mistake. Plusnet miles better at customer service.
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
@Ofcom Thank you! Do you also provide information on poor customer service and delays with plusnet? We waited two months for WiFi and haven’t had a sincere apology as of yet
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Tyler Chapman
(@TheTyChapman) reported
@Plusnet what is going on with my internet, its been very slow all week and its cutting in and out today! Hard to work from home! YO12 area @plusnethelp
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Wayne McCarron
(@therealwaynemcc) reported
@Plusnet - New customer with a "guaranteed" down speed of 59.6mbps but getting less than 20mbps. I find the service less than satisfactory. Having to repeatedly chase a solution with your CS team, get nowhere, and be warned of a potential £65 charge is unacceptable. #SortIt 🤬
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whisky pilgrim
(@FionaKemp14) reported
@plusnethelp My mum (81), was a customer for 10 years. Closed account after plusnet inability to resolve a direct debit issue.Plusnet apologise and issue refund. Now plusnet send letter via debt company wanting money. Customer service failing to resolve this. Shameful behaviour
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Liam
(@hotbeewilde) reported
I went off private just to tweet @ plusnet the other day and I'm gonna see how long I can stay public and not reply to random ppl with bad opinions and get into **** arguments for no reason.
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Peter Saville
(@savs147) reported
Since signing up to @Plusnet @plusnethelp for phone & broadband I’ve never had so many unwanted marketing calls....😩
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Yoric Hunt
(@yorichunt) reported
@Plusnet Such a bad strapline. I have to change channel everytime that ad comes on as it make me feel physically sick.
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frank carlyle
(@frankcarlyle1) reported
@tonymc39 @Plusnet You should’ve just told her “Never trust a failed fat comedian advertising a rubbish internet service”.. Your sister might’ve taken notice Tony.
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Neisha D Wong
(@NeishaWong) reported
@CamdenJonathan @virginmedia Completely useless!! I’m with Plusnet now no more issues
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Dodi
(@DMedakka) reported
So random question... if anyone is with Plusnet.. have you had issues with the speeds dipping and you contacting them and then them saying the line is fine when its clearly not and you have shown proof of that? Then they keep lying to you with there chart bs? #plusnet
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Marc
(@_Marc_74) reported
@firefly233 @bt_uk i have 72 on plusnet, i game, i stream i have multiple devices. i download movies daily... not an issue with the speed. i can get 300from tooli bit feel its a waste of money