1. Home
  2. Companies
  3. Plusnet
  4. Earby
Plusnet

Plusnet outages and service status in Earby, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Plusnet generated 0 outage signals in the last 24 hours around Earby, including 0 direct reports.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Earby, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Earby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Earby, England

Latest outage, problems and issue reports in Earby and nearby locations:

  • HattieBeeVint
    Hattie Bee (@HattieBeeVint) reported from Skipton, England

    It’s been two months now @Plusnet @plusnethelp and we’re not getting any messages regarding the compensation we rightly deserve. All messages and emails are being ignored. Tomorrow we will be contacting the ombudsman, your customer service just isn’t good enough

  • kouya
    Eddie Arthur (@kouya) reported from Steeton with Eastburn, England

    @Plusnet Just a suggestion; but when your service is down across the country, you might want to disperse with the timed tweets. They are not a good look.

  • HattieBeeVint
    Hattie Bee (@HattieBeeVint) reported from Skipton, England

    In a customer service job, you do not take an attitude with the customer, whether you think they are in the wrong or not (we were not). You smile, through your teeth if you have to, and remain polite. You do not raise your voice. @plusnethelp @Plusnet

  • kouya
    Eddie Arthur (@kouya) reported from Steeton with Eastburn, England

    @plusnethelp @Plusnet over the last few days our internet connection has become VERY unreliable. Devices all connect to the hub fine, but internet connection is slow or nonexistent much of the time.

  • HattieBeeVint
    Hattie Bee (@HattieBeeVint) reported from Skipton, England

    Imagine Plusnet calling you out of the blue, and then the customer service man raising his voice. It’s not acceptable.

  • kouya
    Eddie Arthur (@kouya) reported from Steeton with Eastburn, England

    Is anyone who follows me on @Plusnet and if so do you have a working internet connection? It seems as though there is a serious nationwide outage.

  • HattieBeeVint
    Hattie Bee (@HattieBeeVint) reported from Skipton, England

    @Plusnet have always been my provider because of their customer service, but I’m feeling pretty messed about right now

  • HattieBeeVint
    Hattie Bee (@HattieBeeVint) reported from Skipton, England

    @Ofcom Thank you! Do you also provide information on poor customer service and delays with plusnet? We waited two months for WiFi and haven’t had a sincere apology as of yet

  • zandersblack
    alexander black (@zandersblack) reported from Higham-with-West Close Booth, England

    @Plusnet hi, there is no broadband service today in postcode bb12 9hh, including other service providers, are plusnet aware?

  • pearsoninsight
    Adam Pearson (@pearsoninsight) reported from Laneshaw Bridge, England

    @garethkthomas @Plusnet Thanks, Gareth. Yeah we actually switched from Plusnet last month, to Vodafone for faster fibre. Feeling like a mistake. Plusnet miles better at customer service.

  • MShacks
    Michael Shackleton (@MShacks) reported from Accrington, England

    Warning ***Switchboards at BT, Virgin. Talk Talk, Sky and Plusnet are blocked with over 14 million people trying to reconnect to a broadband service they had cancelled from today.

  • HattieBeeVint
    Hattie Bee (@HattieBeeVint) reported from Skipton, England

    I’ve woken up still feeling angry about last night, so god help @Plusnet if they don’t connect the broadband today

  • Porter__Face
    Richard Porter (@Porter__Face) reported from Queensbury, England

    Plusnet are you just a bloke in a shed in Sheffield .. system down no website now you phone lines are down

  • HattieBeeVint
    Hattie Bee (@HattieBeeVint) reported from Skipton, England

    Three times in the past two days the @Plusnet broadband goes down, and we still haven’t had any news on our compensation

  • HattieBeeVint
    Hattie Bee (@HattieBeeVint) reported from Skipton, England

    In the ongoing @plusnethelp @Plusnet saga, I received an email (following a voicemail because I wasn’t expecting anyone to actually respond to me) offering me £50 and a months free broadband... now, here’s the problem with this... -1

  • HattieBeeVint
    Hattie Bee (@HattieBeeVint) reported from Skipton, England

    Alright so a question for you all, over the past two months, we had our internet installation by Plusnet and Openreach rescheduled 10 times, openreach just never turned up, there’s been no actual explanation as to why, just call after call of rude people at customer services (1)

  • kouya
    Eddie Arthur (@kouya) reported from Steeton with Eastburn, England

    @Plusnet I realise that outages happen. However, your lack of communication on the issue was serious. If the internet is down, I need information so that I can structure my work day. Talk to us when things go wrong.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • btc8500
    Jason (@btc8500) reported

    @Plusnet I’ve spoken to the team and they told me to change the channels on the router but the problem is you don’t actually supply hardware with the capability to do the speed over Wi-Fi. So unless I buy an adapter to my phones and tablets the speed is POINTLESS 😱😱

  • danielwarren88
    Daniel Warren the minstrel man (@danielwarren88) reported from Erewash District, England

    @Plusnet WiFi extremely slow in the DE21 area of Derby please resolve this or we will go elsewhere

  • drasnah
    (((Mark Hoffmeister))) 🔼 (@drasnah) reported

    @Plusnet I'm a new broadband customer effective yesterday having left EE. Your service supposedly faster 900 seems slow and glitchy. Is this the new norm do I need an engineer to call rd to check set up? I've messaged your tech bot guys and awaiting there response. Unimpressed.

  • KyleRalphtdtr
    Kyle Ralph (@KyleRalphtdtr) reported

    @Plusnet hi, been doing some bandwidth speed test lately as I feel my internet has slowed down and the most I’ve seen is 400mb/s when I’m paying for a 1000mb/s

  • Onlgig
    Only Gigs (@Onlgig) reported

    SURVEYS PROFILE: Usercrowd Valid email address Postcode: based in London or Manchester Educational level: doctorate/PHD Employment: full time/monthly salary Employment industry: information technology IT Department:CEO/decision making authority Family: married/2kids( male aged 7, female aged 4) Vehicle: mercedes/BMW Annual income before and after task:£200k + Total family assets:£1million+ Number of employees:1000-5000 Company region:Global company headquarters in the UK Residence: United Kingdom (London, Manchester), live in an urban area Drinks: alcohol, soft drinks, energy E.T.C Ethnic Diversity:black, African Smartphone: Google pixel, Sony, Xiaomi, Samsung Smartphone internet, network or broadband provider:BT, Vodafone, virgin, Plusnet, sky e.t.c Age :25-37 Chief decision maker for the family Shopping spots/grocery stores: Sainsbury's, ocado, Tesco , ASDA,Aldi Clothing stores:Zara, John Lewis, Amazon, eBay Work flex: hybrid ( 3 days in the office and two at home/ 50/50 IT industry function suppliers: oracle, Microsoft, Salesforce, SAP, workflow, Google, IBM, AWS You can use this profile on other platforms too....

  • rjph_author
    Richard Holliday | Author 🇬🇧 (@rjph_author) reported

    @Plusnet Thanks, I will give that a go! Funnily enough, it's little weird and annoying issues with websites not working right which is what I wanted to post about. Are you able to assist at all?

  • MarkHowitt
    GM Mark Howitt (@MarkHowitt) reported

    @Plusnet @Plusnet poor again making me lose connection another call needed for comp @Ofcom

  • ITVRobShelley
    Rob Shelley (@ITVRobShelley) reported

    @Plusnet Hello! Because of your former great service, I called to stay with yourselves not switch to EE. Whilst Tamsin and David who took my call were lovely - and v good at their jobs - sadly the whole call, incl hold time, took just under half an hour - that's bang out of order

  • mizpah68
    Jacqui Langstead (@mizpah68) reported

    @Plusnet I’ve been with you for years yet to switch to full fibre broadband I’ve got to pay more than a new customer. This is so wrong. I’m disabled and internet is my contact with the outside world yet penalised because I choose to stay with you

  • OriginalBigBri
    Bri 💙 (@OriginalBigBri) reported

    @Plusnet This is the 21st century! I don't want to go through a bunch of phone menus that don't even have the option I need, to then be told the wait time is over 20 minutes, just to open a support ticket. Why can't I just login and create a support request ?