Plusnet outages and service status in Earby, England

Problems in the last 24 hours in Earby, England

Plusnet signals over the past 24 hours, with local activity from Earby, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Live Outage Map Near Earby, England

The most recent Plusnet outage reports came from the following cities: Nelson.

City	Problem Type	Report Time
Nelson	Wi-fi	2 months ago
Nelson	Internet	5 months ago

Community Discussion

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Plusnet Issues Reports Near Earby, England

Latest outage, problems and issue reports in Earby and nearby locations:

• 
  Eddie Arthur (@kouya) reported 19 minutes ago from Steeton with Eastburn, England

  @Plusnet I realise that outages happen. However, your lack of communication on the issue was serious. If the internet is down, I need information so that I can structure my work day. Talk to us when things go wrong.

• 
  Adam Pearson (@pearsoninsight) reported 22 minutes ago from Laneshaw Bridge, England

  @garethkthomas @Plusnet Thanks, Gareth. Yeah we actually switched from Plusnet last month, to Vodafone for faster fibre. Feeling like a mistake. Plusnet miles better at customer service.

• 
  alexander black (@zandersblack) reported 22 minutes ago from Higham-with-West Close Booth, England

  @Plusnet hi, there is no broadband service today in postcode bb12 9hh, including other service providers, are plusnet aware?

• 
  Eddie Arthur (@kouya) reported 24 minutes ago from Steeton with Eastburn, England

  @Plusnet Just a suggestion; but when your service is down across the country, you might want to disperse with the timed tweets. They are not a good look.

• 
  Richard Porter (@Porter__Face) reported 25 minutes ago from Queensbury, England

  Plusnet are you just a bloke in a shed in Sheffield .. system down no website now you phone lines are down

• 
  Hattie Bee (@HattieBeeVint) reported 25 minutes ago from Skipton, England

  Imagine Plusnet calling you out of the blue, and then the customer service man raising his voice. It’s not acceptable.

• 
  Hattie Bee (@HattieBeeVint) reported 27 minutes ago from Skipton, England

  Alright so a question for you all, over the past two months, we had our internet installation by Plusnet and Openreach rescheduled 10 times, openreach just never turned up, there’s been no actual explanation as to why, just call after call of rude people at customer services (1)

• 
  Hattie Bee (@HattieBeeVint) reported 28 minutes ago from Skipton, England

  @Plusnet have always been my provider because of their customer service, but I’m feeling pretty messed about right now

• 
  Hattie Bee (@HattieBeeVint) reported 28 minutes ago from Skipton, England

  It’s been two months now @Plusnet @plusnethelp and we’re not getting any messages regarding the compensation we rightly deserve. All messages and emails are being ignored. Tomorrow we will be contacting the ombudsman, your customer service just isn’t good enough

• 
  Hattie Bee (@HattieBeeVint) reported 35 minutes ago from Skipton, England

  In the ongoing @plusnethelp @Plusnet saga, I received an email (following a voicemail because I wasn’t expecting anyone to actually respond to me) offering me £50 and a months free broadband... now, here’s the problem with this... -1

• 
  Hattie Bee (@HattieBeeVint) reported 35 minutes ago from Skipton, England

  Three times in the past two days the @Plusnet broadband goes down, and we still haven’t had any news on our compensation

• 
  Hattie Bee (@HattieBeeVint) reported 48 minutes ago from Skipton, England

  In a customer service job, you do not take an attitude with the customer, whether you think they are in the wrong or not (we were not). You smile, through your teeth if you have to, and remain polite. You do not raise your voice. @plusnethelp @Plusnet

• 
  Eddie Arthur (@kouya) reported 48 minutes ago from Steeton with Eastburn, England

  @plusnethelp @Plusnet over the last few days our internet connection has become VERY unreliable. Devices all connect to the hub fine, but internet connection is slow or nonexistent much of the time.

• 
  Hattie Bee (@HattieBeeVint) reported 54 minutes ago from Skipton, England

  I’ve woken up still feeling angry about last night, so god help @Plusnet if they don’t connect the broadband today

• 
  Eddie Arthur (@kouya) reported 57 minutes ago from Steeton with Eastburn, England

  Is anyone who follows me on @Plusnet and if so do you have a working internet connection? It seems as though there is a serious nationwide outage.

• 
  Michael Shackleton (@MShacks) reported 57 minutes ago from Accrington, England

  Warning ***Switchboards at BT, Virgin. Talk Talk, Sky and Plusnet are blocked with over 14 million people trying to reconnect to a broadband service they had cancelled from today.

• 
  Hattie Bee (@HattieBeeVint) reported 60 minutes ago from Skipton, England

  @Ofcom Thank you! Do you also provide information on poor customer service and delays with plusnet? We waited two months for WiFi and haven’t had a sincere apology as of yet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TheCureIsWorseThanTheDisease (@cureisworse) reported 5 minutes ago

  @Plusnet my full fibre was supposed to be installed yesterday afternoon but nobody showed up. I called at 6pm and waited 30 mins to get through to be told they didn't know what was going on. Can you help?

• 
  xxx ROSE xxx (@TanteRos) reported 7 minutes ago

  @marigoldfinds A friend has just gone over to Zen & is happy with them. They are also Which? recommended & rated high on customer satisfaction, speed, reliability. No mid term contract price rises. Plusnet also recommended.

• 
  bookgirl999 (@bookgirl999) reported 8 minutes ago

  @Plusnet Are there any issues in ST7 with service? My router light is orange & when I try & connect on my phone I get a msg that hub 2 manager now requires a connection

• 
  Sarah loopy (@Sarahlewp) reported 11 minutes ago

  @EE your service is shocking, we were with plusnet, we get told we are now with you, we have tried to sort out where the equipment is, no luck, we try to cancel, and you say we are going to get charged a cancellation fee !

• 
  Rob Sterowski (@robsterowski) reported 12 minutes ago

  @plusnet Broadband now down for 18 hours. Web pages return "Sorry about this. Looks like something's stopped working." What's going on?

• 
  GM Mark Howitt (@MarkHowitt) reported 13 minutes ago

  @Plusnet poor again making me lose connection another call needed for comp @Ofcom

• 
  𝒌𝒆𝒍𝒍𝒊𝒆 ✨ (@kelliemufc) reported 16 minutes ago

  plusnet sucks *** honestly

• 
  Sue Evans (@SUE014) reported 20 minutes ago

  @Plusnet in your handover to EE has been delayed bt By BT yet again still dithering. about getting router set up in house and EE states set up broadband early next week shambles ! Can I stay with plusnet and. Cancel EE as no confidence

• 
  Ad (@sometimesyouwin) reported 21 minutes ago

  @Plusnet Hi, need to move a family member of PSTN and onto fiber. Do you offer a VoIP service to retain a 'landline' and can the existing number be kept. Thanks.

• 
  Nicky Robson (@Nicky_Robson) reported 22 minutes ago

  @Plusnet @plusnet you team have still not responded despite your assurance that you will help - when should I expect the promised call back?