Plusnet

Plusnet Outage Report in Dudley, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Dudley come from postal codes DY2.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Dudley, England 12/30/2025 12:40

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Dudley, England

The most recent Plusnet outage reports came from the following cities: Oldbury, Birmingham, Wednesbury, Dudley, Willenhall, Tipton and Walsall.

Loading map, please wait...
City Problem Type Report Time
United KingdomOldbury Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomOldbury Internet
United KingdomBirmingham Internet
United KingdomWednesbury Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

  • shoddyknight Tim K | The Once and Future Skater (@shoddyknight) reported from Birmingham, England

    PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....

  • OscillateWWFC Oscillating Wildly (@OscillateWWFC) reported from Wolverhampton, England

    Plusnet wanted £120 for me to cancel my contract early. Negotiated that down to £0. Jeff, if you're looking for a Director of Football, we can talk. #wwfc

  • wendylloyd Wendy Lloyd (@wendylloyd) reported from Birmingham, England

    @Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again

  • neilefawcett Neil Fawcett (@neilefawcett) reported from Birmingham, England

    @HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?

  • Coops19891 Coops (@Coops19891) reported from West Bromwich, England

    Yeah @Plusnet a nationwide Internet outage and not a single word from yourselves in what the issue is or any estimated fix time. That'll do.

  • InnovationPj pj.innovation (@InnovationPj) reported from Bromsgrove, England

    @Plusnet - having problems with no mobile service, is this a known problem?

  • ZHollowayy Z/\K (@ZHollowayy) reported from Wednesfield, England

    @jeremycorbyn But you’re willing to make people lose their jobs at Plusnet Sky Virgin and TalkTalk. Yet alone every ******* phone company that gives a broadband service. There’s no limit to your stupidity is there.

  • foraneasylife Richard Baily (@foraneasylife) reported from Birmingham, England

    How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis

  • StuntKi Nicola Cooper (@StuntKi) reported from Halesowen, England

    @Plusnet I joined BRSK on 18th July 2025 and was told by BRSK that Plusnet would be cut off on 19th July and I would then be sent my final bill from Plusnet. Plusnet then sent me a bill for another month for a service which I am not using. How do I make a complaint?

  • Mr_neil_c Neil (@Mr_neil_c) reported from Dudley, England

    @virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet Why does the broadband ALWAYS fail when your office is about to close?

  • GlynTW Glyn Taylor-Williams (@GlynTW) reported from Kidderminster, England

    @Plusnet @plusnethelp still waiting for you to reply so you can fix my broadband.

  • neilefawcett Neil Fawcett (@neilefawcett) reported from Birmingham, England

    @MissJAFleming @Plusnet Mine has been down since morning. They say there is an outage. Looks as if it is widespread.

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !

  • kevf12345 Blahhh (@kevf12345) reported from Dudley, England

    @Plusnet Unless you have been a customer for a longtime then you get ignored

  • b68baggie ANDY TPA WBA 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@b68baggie) reported from Birmingham, England

    @Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband

  • TheKentishBrum Richard Doherty (@TheKentishBrum) reported from Birmingham, England

    @Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?

  • Beer_and_Gravy Baldy (@Beer_and_Gravy) reported from Dudley, England

    @Plusnet internet is down in DY8. Sort it out please.

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TamasBarina Tamas Barina (@TamasBarina) reported

    @Plusnet Hi Matt, I’m so happy the case is with the manager, but still I don’t have service. More than 4 days already. Last month I had same issue and it took a week. Means I can’t use the service 25% of the month. It’s not fun.

  • Lee90429933 WhyDoIlookLikeABondVillainNowadays (@Lee90429933) reported

    @Plusnet how do I get help? My SIM card has died so I cant call? I dont have another phone to call

  • taxi_paul taxiPaul (@taxi_paul) reported

    @Plusnet hi, 3 outages on my broadband in 5 mins. I'm sitting 2ft away from router. Is there a problem LE67 9 area.

  • Tanull50 Caroll (@Tanull50) reported

    @Plusnet Hi what's the problem with your website?

  • jamesel29350037 Jim Ellis (@jamesel29350037) reported

    @Plusnet Sorry , have had to cancel subscription, was getting nervous on not hearing anything and taken up another supplier. It seems odd that I'm getting plenty of emails on my cancellation bit would have been good to have some confirmation on the joining etc. Had nothing !

  • The2ndSarah sarah (@The2ndSarah) reported

    @Plusnet Hi, my service this week and weekend has been really poor. Are you currently having network issues?

  • talabyrne Tala Byrne (@talabyrne) reported

    @Plusnet hi there, I’m trying to get through to the business team to change premises but when I select that option, it hangs up. Can you help?

  • chinmj Matt (@chinmj) reported

    @JC_FrancisW @DrJACameron Easiest to order it online and have it posted to you. I would recommend Plusnet as good service and value for money

  • pity_vision Ashley (@pity_vision) reported

    @Plusnet Hey again, this issue is still not resolved by OpenReach and has gotten worse, can’t even watch a 5 minute video without my Internet dropping out, please help

  • Jamessemaj081 James (@Jamessemaj081) reported

    @Plusnet I’m wondering why I’ve just paid my bill, only to receive poor internet connection? It’s either not working at all.. or going really slow.