Plusnet Outage in Dudley, England

How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis

@jeremycorbyn But you’re willing to make people lose their jobs at Plusnet Sky Virgin and TalkTalk. Yet alone every ******* phone company that gives a broadband service. There’s no limit to your stupidity is there.

@VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet

@Plusnet @plusnethelp ...!! Shocking customer service.. @Ofcom is my next port of call....

@plusnethelp @Plusnet sort your shit broadband out, how am I only getting 5mps download speed when promised 30mps+, disconnect multiple times from Xbox love when playing

Marcus Rashford's stock with the Great British public is high enough right now to bully The Tories into another U-Turn. Do we want our 5G network sponsored by Plusnet or Huawei?

@plusnethelp @Plusnet @plusnethelp any help or does this now need to filed as complaint

@Victrix75 @plusnethelp @Plusnet More stressed than dealing with the known-lacklustre support from Plusnet? Switching ISPs is pretty trivial these days in the majority of cases if you do a like for like switch. Who I’d recommend depends on where you are etc, as there can be variations in good choices by area.

Thanks for the new router still internet not working. Help...@Plusnet @plusnethelp @OpenreachHelp

@Loulybob @TalkTalk No dont go with plusnet. They are crap

@Plusnet hi my internet is slow then turn it off back on then goes fast then it goes slow again it's been doing this for a wile never seam to get a few days of normal running

@TalkTalk I find hard to believe that your website completely doesn't work, and that I'm unable to resign up via a third party website for a voucher. It's a shame that now the offer is only for a £70 voucher through no fault of my own 🙄 tempted to go with Plusnet now...

@Plusnet @plusnethelp I really think that 7 months is now far too long to be dealing with an issue. You owe my grandma over £200. You owe me far more than that in my time on the phone and energy. How do I speak about this to someone senior please?

@TerryClasper I totally agree with you about getting either a good or bad support person. Once I got a Plusnet support person who was asking me to do ridiculous things to verify that my problem was genuine. Well, the phone line was damaged and OpenReach had to come out and repair it.

@plusnethelp is plusnet fibre broadband down in Shifnal in Shropshire?