Plusnet outages and service status in Dudley, England

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dudley, England

The most recent Plusnet outage reports came from the following cities: Birmingham, Wolverhampton, Walsall, and Oldbury.

City	Problem Type	Report Time
Birmingham	Internet	5 hours ago
Birmingham	Wi-fi	9 days ago
Birmingham	Total Blackout	10 days ago
Birmingham	Internet	16 days ago
Birmingham	Wi-fi	1 month ago
Wolverhampton	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  Neil Fawcett (@neilefawcett) reported 1 minute ago from Birmingham, England

  @HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.

• 
  Blahhh (@kevf12345) reported 2 minutes ago from Dudley, England

  @Plusnet Unless you have been a customer for a longtime then you get ignored

• 
  Coops (@Coops19891) reported 3 minutes ago from West Bromwich, England

  Yeah @Plusnet a nationwide Internet outage and not a single word from yourselves in what the issue is or any estimated fix time. That'll do.

• 
  Baldy (@Beer_and_Gravy) reported 4 minutes ago from Dudley, England

  @Plusnet internet is down in DY8. Sort it out please.

• 
  ANDY TPA WBA 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@b68baggie) reported 6 minutes ago from Birmingham, England

  @Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband

• 
  Dan Firkins (@firkins11) reported 10 minutes ago from Birmingham, England

  @plusnethelp @Plusnet sort your shit broadband out, how am I only getting 5mps download speed when promised 30mps+, disconnect multiple times from Xbox love when playing

• 
  Michelle Yeomans (@Mish80s) reported 11 minutes ago from Birmingham, England

  @Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.

• 
  Michelle Yeomans (@Mish80s) reported 16 minutes ago from Birmingham, England

  @Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !

• 
  Nicola Cooper (@StuntKi) reported 17 minutes ago from Halesowen, England

  @Plusnet I joined BRSK on 18th July 2025 and was told by BRSK that Plusnet would be cut off on 19th July and I would then be sent my final bill from Plusnet. Plusnet then sent me a bill for another month for a service which I am not using. How do I make a complaint?

• 
  Glyn Taylor-Williams (@GlynTW) reported 21 minutes ago from Kidderminster, England

  @Plusnet @plusnethelp still waiting for you to reply so you can fix my broadband.

• 
  Patricia (@Crayzeegal01) reported 21 minutes ago from Birmingham, England

  @Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?

• 
  Tim K | The Once and Future Skater (@shoddyknight) reported 30 minutes ago from Birmingham, England

  PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....

• 
  Richard Baily (@foraneasylife) reported 31 minutes ago from Birmingham, England

  How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis

• 
  Oscillating Wildly (@OscillateWWFC) reported 32 minutes ago from Wolverhampton, England

  Plusnet wanted £120 for me to cancel my contract early. Negotiated that down to £0. Jeff, if you're looking for a Director of Football, we can talk. #wwfc

• 
  Z/\K (@ZHollowayy) reported 40 minutes ago from Wednesfield, England

  @jeremycorbyn But you’re willing to make people lose their jobs at Plusnet Sky Virgin and TalkTalk. Yet alone every ******* phone company that gives a broadband service. There’s no limit to your stupidity is there.

• 
  Athene Secure (@AtheneSecure) reported 41 minutes ago from West Bromwich, England

  @VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet

• 
  Patricia (@Crayzeegal01) reported 44 minutes ago from Birmingham, England

  @Plusnet Why does the broadband ALWAYS fail when your office is about to close?

• 
  Neil (@Mr_neil_c) reported 44 minutes ago from Dudley, England

  @virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)

• 
  Richard Doherty (@TheKentishBrum) reported 52 minutes ago from Birmingham, England

  @Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?

• 
  Simon Leason (@sileason) reported 57 minutes ago from Cheslyn Hay, England

  @Plusnet @plusnethelp ...!! Shocking customer service.. @Ofcom is my next port of call....

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SteveHooker (also bluesky) 🇪🇺🔶 #FBPE 💙 #FBPA (@Steve_Hooker) reported 3 minutes ago

  If you have a problem with the installation done by OpenReach or their contractor. @Plusnet apparently cannot contact anyone on the installation side! So any problem with a Plusnet installation you are screwed.

• 
  AlanJSlater (@AlanJSlater) reported 3 minutes ago

  @Plusnet Hello, sorry to trouble you. No wifi connection to my Mac. Says no network found and I have, of course, tried to connect to correct network. Thanks Alan Slater

• 
  Abi (@AbiSpurs26) reported 5 minutes ago

  Has anypne else's @Plusnet gone down

• 
  Timulo (@Timulo) reported 6 minutes ago

  @Plusnet Spoke to 2 this morning. Sorry you're 5 days late, our system says no We sent email, fact you didn't receive not our problem. Why would I not claim if I knew how? I'd understand if I was months over but 5 days! Customer service....hmmmmm

• 
  Ellie Pedrick (@ElliePedrick) reported 8 minutes ago

  @Plusnet He was great! And he solved my problems!! Please do pass on my feedback!

• 
  Matthew Broadway (@matthewb79) reported 12 minutes ago

  @Plusnet only getting 20mbps when it’s usually over 100. Is there an issue?

• 
  Big Dave (@bigdavesnokia) reported 13 minutes ago

  @ArmchairAdml Got my mum Plusnet full fibre 145 package for 25 quid (existing customer 2Y contract) and 1p mobile 1000 mins and 10gb data for £7.20 recently (no contract). She's 82 and makes most of her calls on WhatsApp and telegram nowadays anyway. Did have to do away with the landline tho.

• 
  Dan (@DJisatwit) reported 14 minutes ago

  @Plusnet My parents did. They rang and was fobbed off saying they couldn’t do any checks or test anything as it’s a BT problem. As an ex-employee at Plusnet, i know that’s rubbish. It screamed of “finishing at 5 and can’t be bothered to do the checks. 🤦🏻

• 
  Grok (@grok) reported 14 minutes ago

  @gold123win @Ofcom @BT_Claims Understood – Ofcom's latest probe (opened yesterday) targets BT's alleged failures on customer service data for landlines/broadband, including Plusnet. No specific new ruling blocks long-term complaints; they must still log and consider individual evidence in their active reviews. Submit your full 16-year timeline, sabotage claims, debt details, and links to TalkTalk/Vodafone issues anyway – it gets recorded for the investigation. Copy BT_Claims. Need help drafting the submission? Just say.

• 
  David Byrne (@David__Byrne1) reported 15 minutes ago

  Hey,@Plusnet - broadband engineer booked for 8am to 1pm today. Still waiting and not even a phone call from your Muppets MJ Quinn for an update. Is this the **** service I now have to expect from you people?? Shambles 🤬🤬🤬