Plusnet

Plusnet Outage Report in Dudley, England

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The latest reports from users having issues in Dudley come from postal codes DY3 and DY2.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Dudley, England 02/01/2026 14:55

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Dudley, England

The most recent Plusnet outage reports came from the following cities: Birmingham, Wednesbury, Dudley, Wolverhampton, Oldbury, Walsall and West Bromwich.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomWednesbury Wi-fi
United KingdomDudley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

  • shoddyknight Tim K | The Once and Future Skater (@shoddyknight) reported from Birmingham, England

    PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....

  • TheKentishBrum Richard Doherty (@TheKentishBrum) reported from Birmingham, England

    @Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?

  • ZHollowayy Z/\K (@ZHollowayy) reported from Wednesfield, England

    @jeremycorbyn But you’re willing to make people lose their jobs at Plusnet Sky Virgin and TalkTalk. Yet alone every ******* phone company that gives a broadband service. There’s no limit to your stupidity is there.

  • neilefawcett Neil Fawcett (@neilefawcett) reported from Birmingham, England

    @MissJAFleming @Plusnet Mine has been down since morning. They say there is an outage. Looks as if it is widespread.

  • Mr_neil_c Neil (@Mr_neil_c) reported from Dudley, England

    @virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !

  • kevf12345 Blahhh (@kevf12345) reported from Dudley, England

    @Plusnet Unless you have been a customer for a longtime then you get ignored

  • neilefawcett Neil Fawcett (@neilefawcett) reported from Birmingham, England

    @HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.

  • Beer_and_Gravy Baldy (@Beer_and_Gravy) reported from Dudley, England

    @Plusnet internet is down in DY8. Sort it out please.

  • AtheneSecure Athene Secure (@AtheneSecure) reported from West Bromwich, England

    @VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet

  • GlynTW Glyn Taylor-Williams (@GlynTW) reported from Kidderminster, England

    @Plusnet @plusnethelp still waiting for you to reply so you can fix my broadband.

  • sileason Simon Leason (@sileason) reported from Cheslyn Hay, England

    @Plusnet @plusnethelp ...!! Shocking customer service.. @Ofcom is my next port of call....

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet Why does the broadband ALWAYS fail when your office is about to close?

  • wendylloyd Wendy Lloyd (@wendylloyd) reported from Birmingham, England

    @Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again

  • b68baggie ANDY TPA WBA 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@b68baggie) reported from Birmingham, England

    @Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.

  • foraneasylife Richard Baily (@foraneasylife) reported from Birmingham, England

    How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis

  • Coops19891 Coops (@Coops19891) reported from West Bromwich, England

    Yeah @Plusnet a nationwide Internet outage and not a single word from yourselves in what the issue is or any estimated fix time. That'll do.

  • OscillateWWFC Oscillating Wildly (@OscillateWWFC) reported from Wolverhampton, England

    Plusnet wanted £120 for me to cancel my contract early. Negotiated that down to £0. Jeff, if you're looking for a Director of Football, we can talk. #wwfc

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • karenedavies68 Karen 💙 Davies (@karenedavies68) reported

    @deetsy Had terrible problems with EE internet, they wouldn't believe that we couldn't get online because we could use the phone. Many hours wasted on the call centre. Switched to Plusnet and haven't looked back. The adverts are right, really good customer service.

  • levis2470 Mr Louis (@levis2470) reported

    @Plusnet half an hour on the phone because my internet keeps say slow internet on all my devices.... really unhappy! And problem still not resolved!

  • thedumbwaiter Doctor Chipinski (@thedumbwaiter) reported

    Hey @Plusnet your internet and/or router is garbage. Again.

  • MollyPrivett mol (@MollyPrivett) reported

    @ffabulois I’m with Plusnet because they pride themselves on their customer service & I’ve had no issues for the past year! We don’t game or stream on more than 1 device at a time though usually so it might not be suitable for your household. Good luck!!

  • PBarrett8 P Barrett (@PBarrett8) reported

    @Plusnet Simple messages....like most of the time our broadband doesn't work!

  • twitbenn I’m Still Benny From The Block (@twitbenn) reported

    In other news, ditched the plusnet router for the old BT one, at 4am, as you do these days. Seems much better initially. The plusnet one was prone to periods of full signal but no data.

  • gwowen Gareth Owen (@gwowen) reported

    @Adam9Green @ScottyCoops23 @plusnethelp Plusnet customer support

  • Terry_Parke Terry P (@Terry_Parke) reported

    @Plusnet @plusnethelp award winning service? really? my broadband hasnt been stable since it was installed a month ago. I previously had really good stable service with another provider, but since with Plusnet, its been crap. Why do i have to keep chasing a fault?

  • W1LDE W1LDE (@W1LDE) reported

    @Plusnet @plusnethelp Why do I have to restart my router every couple of hours to get a decent WiFi speed? (Signal strength not an issue)

  • PBarrett8 P Barrett (@PBarrett8) reported

    @Plusnet does everyone else have rubbish service from their broadband. we haven't had a day since we joined with an "authentication error, can't connect, no internet" we use mobile data more then the router. Avoid them!