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Plusnet outages and service status in Dudley, England

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Full Outage Map
  • Plusnet generated 0 outage signals in the last 24 hours around Dudley, including 0 direct reports.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Dudley, England

The most recent Plusnet outage reports came from the following cities: Birmingham, Walsall, Oldbury, Bilston, West Bromwich, Wolverhampton, and Brierley Hill.

CityProblem TypeReport Time
Birmingham Internet 6 hours ago
Birmingham Total Blackout 9 hours ago
Walsall Wi-fi 11 hours ago
Birmingham Wi-fi 2 days ago
Birmingham Internet 9 days ago
Birmingham Internet 9 days ago

Community Discussion

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Plusnet Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

  • Crayzeegal01
    Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet Why does the broadband ALWAYS fail when your office is about to close?

  • foraneasylife
    Richard Baily (@foraneasylife) reported from Birmingham, England

    How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis

  • kevf12345
    Blahhh (@kevf12345) reported from Dudley, England

    @Plusnet Unless you have been a customer for a longtime then you get ignored

  • Mish80s
    Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.

  • Mr_neil_c
    Neil (@Mr_neil_c) reported from Dudley, England

    @virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)

  • ZHollowayy
    Z/\K (@ZHollowayy) reported from Wednesfield, England

    @jeremycorbyn But you’re willing to make people lose their jobs at Plusnet Sky Virgin and TalkTalk. Yet alone every ******* phone company that gives a broadband service. There’s no limit to your stupidity is there.

  • Beer_and_Gravy
    Baldy (@Beer_and_Gravy) reported from Dudley, England

    @Plusnet internet is down in DY8. Sort it out please.

  • firkins11
    Dan Firkins (@firkins11) reported from Birmingham, England

    @plusnethelp @Plusnet sort your shit broadband out, how am I only getting 5mps download speed when promised 30mps+, disconnect multiple times from Xbox love when playing

  • sileason
    Simon Leason (@sileason) reported from Cheslyn Hay, England

    @Plusnet @plusnethelp ...!! Shocking customer service.. @Ofcom is my next port of call....

  • Mish80s
    Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !

  • AtheneSecure
    Athene Secure (@AtheneSecure) reported from West Bromwich, England

    @VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet

  • wendylloyd
    Wendy Lloyd (@wendylloyd) reported from Birmingham, England

    @Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again

  • Crayzeegal01
    Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?

  • Coops19891
    Coops (@Coops19891) reported from West Bromwich, England

    Yeah @Plusnet a nationwide Internet outage and not a single word from yourselves in what the issue is or any estimated fix time. That'll do.

  • GlynTW
    Glyn Taylor-Williams (@GlynTW) reported from Kidderminster, England

    @Plusnet @plusnethelp still waiting for you to reply so you can fix my broadband.

  • OscillateWWFC
    Oscillating Wildly (@OscillateWWFC) reported from Wolverhampton, England

    Plusnet wanted £120 for me to cancel my contract early. Negotiated that down to £0. Jeff, if you're looking for a Director of Football, we can talk. #wwfc

  • shoddyknight
    Tim K | The Once and Future Skater (@shoddyknight) reported from Birmingham, England

    PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....

  • TheKentishBrum
    Richard Doherty (@TheKentishBrum) reported from Birmingham, England

    @Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?

  • b68baggie
    ANDY TPA WBA 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@b68baggie) reported from Birmingham, England

    @Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TheFlyingToads
    The Flying Toads (@TheFlyingToads) reported

    @Plusnet No mobile network SY9 - Bishop's Castle area - down yesterday and today

  • Carlageddon
    Carlageddon. (@Carlageddon) reported

    I’ve had to call @Plusnet twice today. First guy was rude and miserable, later on, the second guy (Jon Dennis) was brilliant, helpful, professional and did all he could to try and escalate the matter with @OpenreachHelp (who still couldn’t be bothered to get in touch today).

  • carlosradioguy
    Carlos (@carlosradioguy) reported

    @Plusnet Your service has been impeccable and cost competitive BUT why send an email suggesting a huge increase and then suggest I call to barter? Why not build customer satisfaction and loyalty by maintaining a competitive price, which you seem to offer new customers. Madness.

  • rubberplantguru
    Matthew (@rubberplantguru) reported

    @Plusnet Hi Plusnet, seem to have no mobile coverage in TN39 (Bexhill) for the past couple of days. Is this something you're aware of? Any idea of estimated time of fix? Thanks.

  • Dest_unknown0
    Ashley (@Dest_unknown0) reported

    @Plusnet Thanks for the info I did not know that. I have a other question when I turn the Wi-Fi off on my phone the mobile data goes down to 3g I have to manually turn off the mobile data on and off again every time to get 4g any reason for this ?

  • Markat101
    Mark Taylor (@Markat101) reported

    @Plusnet your website says tweet is we can help? Tweet number 3 with no reply

  • Plusnet
    Plusnet (@Plusnet) reported

    @KateAsh75 Hi Kate. I'm sorry for the delay in getting back to you. It's great to hear that you've joined us for mobile and that the switch went smoothly. Your reward card will be sent out 45 days after your service was activated. Regards, Emily Plusnet Leeds 🌞

  • LifeMyriad
    MyriadLifeBooks (@LifeMyriad) reported

    Disappointed with @Plusnet social media response which has been zero since yesterday morning. I spoke to a rep this morning who was helpful. 72 hours to fix as it’s an outside issue (unsurprisingly).

  • hartcharlotte
    CH (@hartcharlotte) reported

    Yet again no help from @Plusnet - a misunderstanding on my behalf…. Maybe get your employees to make it clearer when taking to customers! Vile company with poor customer service. #avoidplusnet #CustomerService #vile

  • HollyDunn1
    holly anne (@HollyDunn1) reported

    Nothing but problems with @Plusnet and my internet hasn’t even been activated yet. Customer service seems to only reply or answer the phone when it suits them 😡