Plusnet Outage Report in Dudley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Dudley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Plusnet
Plusnet is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (14%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Dudley, England
The most recent Plusnet outage reports came from the following cities: Birmingham, Oldbury, Tipton, Walsall, Kingswinford, West Bromwich and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
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Richard Doherty
(@TheKentishBrum) reported
from
Birmingham, England
@Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?
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ANDY TPA WBA 🏴
(@b68baggie) reported
from
Birmingham, England
@Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband
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Coops
(@Coops19891) reported
from
West Bromwich, England
Yeah @Plusnet a nationwide Internet outage and not a single word from yourselves in what the issue is or any estimated fix time. That'll do.
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Neil
(@Mr_neil_c) reported
from
Dudley, England
@virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)
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Athene Secure
(@AtheneSecure) reported
from
West Bromwich, England
@VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet
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Patricia
(@Crayzeegal01) reported
from
Birmingham, England
@Plusnet Why does the broadband ALWAYS fail when your office is about to close?
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Neil Fawcett
(@neilefawcett) reported
from
Birmingham, England
@HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.
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Wendy Lloyd
(@wendylloyd) reported
from
Birmingham, England
@Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again
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Glyn Taylor-Williams
(@GlynTW) reported
from
Kidderminster, England
@Plusnet @plusnethelp still waiting for you to reply so you can fix my broadband.
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Michelle Yeomans
(@Mish80s) reported
from
Birmingham, England
@Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.
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Tim K | The Once and Future Skater
(@shoddyknight) reported
from
Birmingham, England
PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....
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Patricia
(@Crayzeegal01) reported
from
Birmingham, England
@Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?
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Baldy
(@Beer_and_Gravy) reported
from
Dudley, England
@Plusnet internet is down in DY8. Sort it out please.
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pj.innovation
(@InnovationPj) reported
from
Bromsgrove, England
@Plusnet - having problems with no mobile service, is this a known problem?
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Z/\K
(@ZHollowayy) reported
from
Wednesfield, England
@jeremycorbyn But you’re willing to make people lose their jobs at Plusnet Sky Virgin and TalkTalk. Yet alone every ******* phone company that gives a broadband service. There’s no limit to your stupidity is there.
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Neil Fawcett
(@neilefawcett) reported
from
Birmingham, England
@MissJAFleming @Plusnet Mine has been down since morning. They say there is an outage. Looks as if it is widespread.
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Richard Baily
(@foraneasylife) reported
from
Birmingham, England
How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis
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Michelle Yeomans
(@Mish80s) reported
from
Birmingham, England
@Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !
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Blahhh
(@kevf12345) reported
from
Dudley, England
@Plusnet Unless you have been a customer for a longtime then you get ignored
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Oscillating Wildly
(@OscillateWWFC) reported
from
Wolverhampton, England
Plusnet wanted £120 for me to cancel my contract early. Negotiated that down to £0. Jeff, if you're looking for a Director of Football, we can talk. #wwfc
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah
(@scooternan) reported
.@Plusnet As a (potentially not for much longer) Plusnet customer how do I report a problem with continued total loss of signal? I can't report to EE as their system doesn't recognise my number. What do you suggest?
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Kate Bevan 🇺🇦
(@katebevan) reported
Oh joy, my internet connection has gone down 🙄 cc @Plusnet (yes, I've rebooted the router).
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Jennifer Williams
(@JenWilliamsMEN) reported
The definition of modern life: having to Google to find out how to find out what my plusnet landline number is, so I can text the bot to tell it it’s broken
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Paul 🇺🇦
(@pafster) reported
@NortholtPaul @Plusnet Surely they waive it if you take their service at new place?
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Graham
(@gallhalla) reported
@mapledelight69 @Plusnet Im having exactly the same issue
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🐯🐯🐯
(@IndyGraps1984) reported
@Plusnet how do you cancel your contract with yourselves please? Cannot find the easiest way of terminating it?
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Plusnet
(@Plusnet) reported
@NortholtPaul Thanks for getting back to me, to be honest this is something you'd have to discuss with the Customer Options Team. I'm not able to do anything with moving service or amending termination charges. - Curtis, Plusnet Sheffield
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♡ Mxchi ♡
(@Coffee_Addict01) reported
I think @Plusnet is down as my internet has completely died and I’ve tried rebooting and everything…
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Plusnet
(@Plusnet) reported
@NortholtPaul However, we'd be able to take over the existing line within the property and activate our services so you wouldn't have to pay this charge and you'd be able to carry on. You can discuss this further with our Customer Options Team on 0800 013 2632. - Curtis, Plusnet Sheffield
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Annie Galanti
(@anniegalanti) reported
@Plusnet massive thanks to Aaron in retention. And the rest if the staff. Setting the standard for exceptional customer service. Always so disappointed when I call anyone else because the level of service never compares.