Plusnet outages and service status in Dudley, England
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Dudley, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Aug 2, 1:06 PM GMT+1.
- Internet (100%)
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Dudley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Dudley, England
The most recent Plusnet outage reports came from the following cities: Birmingham, Bromsgrove, Dudley, and Walsall.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 3 days ago |
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Birmingham
|
Internet | 3 days ago |
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Birmingham
|
Internet | 1 month ago |
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Birmingham
|
Internet | 1 month ago |
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Birmingham
|
Internet | 1 month ago |
|
Bromsgrove
|
Phone | 1 month ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Plusnet Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
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Athene Secure (@AtheneSecure) reported from West Bromwich, England@VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet
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Patricia (@Crayzeegal01) reported from Birmingham, England@Plusnet Why does the broadband ALWAYS fail when your office is about to close?
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Tim K | The Once and Future Skater (@shoddyknight) reported from Birmingham, EnglandPlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....
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Oscillating Wildly (@OscillateWWFC) reported from Wolverhampton, EnglandPlusnet wanted £120 for me to cancel my contract early. Negotiated that down to £0. Jeff, if you're looking for a Director of Football, we can talk. #wwfc
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Simon Leason (@sileason) reported from Cheslyn Hay, England@Plusnet @plusnethelp ...!! Shocking customer service.. @Ofcom is my next port of call....
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Baldy (@Beer_and_Gravy) reported from Dudley, England@Plusnet internet is down in DY8. Sort it out please.
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Richard Baily (@foraneasylife) reported from Birmingham, EnglandHow is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis
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Patricia (@Crayzeegal01) reported from Birmingham, England@Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?
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ANDY TPA WBA 🏴 (@b68baggie) reported from Birmingham, England@Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband
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Michelle Yeomans (@Mish80s) reported from Birmingham, England@Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.
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Dan Firkins (@firkins11) reported from Birmingham, England@plusnethelp @Plusnet sort your shit broadband out, how am I only getting 5mps download speed when promised 30mps+, disconnect multiple times from Xbox love when playing
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Richard Doherty (@TheKentishBrum) reported from Birmingham, England@Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?
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Coops (@Coops19891) reported from West Bromwich, EnglandYeah @Plusnet a nationwide Internet outage and not a single word from yourselves in what the issue is or any estimated fix time. That'll do.
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Blahhh (@kevf12345) reported from Dudley, England@Plusnet Unless you have been a customer for a longtime then you get ignored
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Neil Fawcett (@neilefawcett) reported from Birmingham, England@MissJAFleming @Plusnet Mine has been down since morning. They say there is an outage. Looks as if it is widespread.
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Z/\K (@ZHollowayy) reported from Wednesfield, England@jeremycorbyn But you’re willing to make people lose their jobs at Plusnet Sky Virgin and TalkTalk. Yet alone every ******* phone company that gives a broadband service. There’s no limit to your stupidity is there.
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Glyn Taylor-Williams (@GlynTW) reported from Kidderminster, England@Plusnet @plusnethelp still waiting for you to reply so you can fix my broadband.
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Neil Fawcett (@neilefawcett) reported from Birmingham, England@HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.
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Neil (@Mr_neil_c) reported from Dudley, England@virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)
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Wendy Lloyd (@wendylloyd) reported from Birmingham, England@Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Lynx Floosie FiJ 🇺🇦 🇮🇱🎗 (@feeflefifski) reportedHi @EE, you moved me from being a @Plusnet broadband customer to you today. The new router is up and running but what should I do with the old router and power cable?
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Jason F (@jasonFr54781642) reported@Plusnet trying to cancel I'm going out of uk, I phoned up but got cut off thanks
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Wendi Sheard (@WendiSheard) reported@Plusnet will you be answering the phone by 20.00? Or will I be disconnected as per voicemail? Is there an overall problem with the internet with you?
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Nigel Hurneyman (@Nigelh7n) reported@WeAreOpenreach My provider will probably be #BT, because I have to switch from #Plusnet to keep my home phone number. I know you own the network and I believe you do all BT-related updates, but do you allow other broadband providers to do their own updates on it?
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DBBB (@davidjohn73_) reported@BluntMancLady @Plusnet Count yourself lucky I never received mine. I would be highly dubious of anything they offer to get you to sign up.
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exe | @terminate (@terminate) reportedDear Data Protection Officer, (or forward too within 30 days to respond) I am writing to make a subject access request under Article 15 of the UK GDPR and the Data Protection Act 2018. SPECIFICALLY REGARDING EE CONTRACTING AND PARTNERSHIP I request a copy of all personal data you hold about me, covering the entire period I have been your customer. In particular, please include: 1. My account records and account history, including all changes made to my account details, security settings, or registered devices, and the dates of those changes; 2. Records of any SIM changes, SIM swaps, number ports, or new devices added to my account, with dates; 3. Records of any logins or access to my online account, including dates and, where held, locations or IP addresses; 4. My billing records and itemised call/text/data metadata (numbers contacted, dates, durations, data usage) — I am not requesting the content of communications; 5. Records of my contact with your customer services, including notes, call recordings, and webchat or message transcripts; 6. The recipients or categories of recipients to whom my personal data has been disclosed, identified by name where possible, including any third-party contractors, processors, or other organisations, and any recipients outside the United Kingdom, together with the safeguards relied on for any international transfer; 7. The purposes and lawful basis for your processing, and your retention periods. 8. Terms of service updates for me and my account if any or legal binding, the dates they were changed and what specifically was changed on these dates regarding my account or my legal rights 9. PARTNERS AND CONTRACTORS SPECIFICALLY NAMED AND SHARED WITH EE/BT/PLUSNET
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Olliemorr2017🐾🐱🇪🇺🏴 (@Olliemorr20171) reported@ScotsValkyrie @bt_uk I pay about £90 with BT, ridiculous amount, decided to make a switch via a comparison site, found a deal half the price but then told sorry you can't have it as BT own EE as you're an existing customer, as is Plusnet. Options seem limited!!
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🇰🇪 (@MrLewisVuitton) reported@NtantuNow @virginmedia @Plusnet Virgin are so useless. Instead of fixing the issue they just offer to boost your speeds lol
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Rob Shelley (@ITVRobShelley) reported@Plusnet Hello! Because of your former great service, I called to stay with yourselves not switch to EE. Whilst Tamsin and David who took my call were lovely - and v good at their jobs - sadly the whole call, incl hold time, took just under half an hour - that's bang out of order
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Bri 💙 (@OriginalBigBri) reported@Plusnet This is the 21st century! I don't want to go through a bunch of phone menus that don't even have the option I need, to then be told the wait time is over 20 minutes, just to open a support ticket. Why can't I just login and create a support request ?