Plusnet

Plusnet Outage Report in Dudley, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Dudley, England 03/26/2026 10:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dudley, England

The most recent Plusnet outage reports came from the following cities: Birmingham, Bilston, West Bromwich, Oldbury, Wolverhampton, Brierley Hill, Kingswinford and Wednesbury.

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City Problem Type Report Time
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBilston Wi-fi
United KingdomBirmingham Internet
United KingdomWest Bromwich Internet
United KingdomOldbury Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

  • TheKentishBrum Richard Doherty (@TheKentishBrum) reported from Birmingham, England

    @Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?

  • GlynTW Glyn Taylor-Williams (@GlynTW) reported from Kidderminster, England

    @Plusnet @plusnethelp still waiting for you to reply so you can fix my broadband.

  • Mr_neil_c Neil (@Mr_neil_c) reported from Dudley, England

    @virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)

  • OscillateWWFC Oscillating Wildly (@OscillateWWFC) reported from Wolverhampton, England

    Plusnet wanted £120 for me to cancel my contract early. Negotiated that down to £0. Jeff, if you're looking for a Director of Football, we can talk. #wwfc

  • Beer_and_Gravy Baldy (@Beer_and_Gravy) reported from Dudley, England

    @Plusnet internet is down in DY8. Sort it out please.

  • kevf12345 Blahhh (@kevf12345) reported from Dudley, England

    @Plusnet Unless you have been a customer for a longtime then you get ignored

  • shoddyknight Tim K | The Once and Future Skater (@shoddyknight) reported from Birmingham, England

    PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....

  • foraneasylife Richard Baily (@foraneasylife) reported from Birmingham, England

    How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet Why does the broadband ALWAYS fail when your office is about to close?

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.

  • AtheneSecure Athene Secure (@AtheneSecure) reported from West Bromwich, England

    @VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet

  • wendylloyd Wendy Lloyd (@wendylloyd) reported from Birmingham, England

    @Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again

  • ZHollowayy Z/\K (@ZHollowayy) reported from Wednesfield, England

    @jeremycorbyn But you’re willing to make people lose their jobs at Plusnet Sky Virgin and TalkTalk. Yet alone every ******* phone company that gives a broadband service. There’s no limit to your stupidity is there.

  • InnovationPj pj.innovation (@InnovationPj) reported from Bromsgrove, England

    @Plusnet - having problems with no mobile service, is this a known problem?

  • neilefawcett Neil Fawcett (@neilefawcett) reported from Birmingham, England

    @MissJAFleming @Plusnet Mine has been down since morning. They say there is an outage. Looks as if it is widespread.

  • neilefawcett Neil Fawcett (@neilefawcett) reported from Birmingham, England

    @HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.

  • b68baggie ANDY TPA WBA 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@b68baggie) reported from Birmingham, England

    @Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband

  • Coops19891 Coops (@Coops19891) reported from West Bromwich, England

    Yeah @Plusnet a nationwide Internet outage and not a single word from yourselves in what the issue is or any estimated fix time. That'll do.

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CrispyBitz Greg Crisp (@CrispyBitz) reported

    @Plusnet I need help changing my account settings but there doesn’t seem to be a live chat option available on your website currently?

  • itsmeag52425650 itsmeagain (@itsmeag52425650) reported

    Joined @plusnet last December! I strongly advice that NO ONE! EVER joins them. From day one I've had problems. No joking. the connection dropped at least 15 times per day. I've had numerous hubs sent. So far, I've got approx 5 in storage. Disgusting connection!

  • Plusnet Plusnet (@Plusnet) reported

    @GraemeHeddle Hi Graeme, I'm sorry to hear you are wanting to make a complaint. Is this in regards to a Broadband or Mobile account? - Curtis, Plusnet Sheffield

  • Vigman Jon D #rejoinEU (@Vigman) reported

    @plusnethelp Hi. I’m an IT pro trying to help my daughter with her Plusnet broadband. The account is held by her aunt who lives abroad. This makes support difficult. I have emails and pws but can’t login to the account. She just needs a new router. Please can you help!? Thanks

  • peterorourke16 Peter ORourke (@peterorourke16) reported

    @Plusnet Impossible to get through on phone. I wanted to renew my contract as the price offered, but this offer has now been removed. New price double previous. Please cancel my service at end of contract date.

  • PercyBros Sam (@PercyBros) reported

    @Plusnet Just DM you know at this point it really is a joke, I appreciate it's not your fault but it does feel on purpose to bill people for longer, I cancelled within 14 days and completely switched of the service, it just didn't work at all

  • nimsy1 nimsy1 💙 (@nimsy1) reported

    @Plusnet Hi, I seem to be having intermittent connection problems since last night. I've tried restarting the router but still have the same issue

  • Vespii Charlotte (@Vespii) reported

    @Plusnet Working from home I desperately need my internet to be stable, yday it dropped so much I couldnt do my job, then last night it dropped so much I couldnt enjoy my leisure time either. You keep sending us engineers but they never find a fault here. Please sort it out :(

  • ojciec_maz Janusz Maciarz (@ojciec_maz) reported

    @Plusnet Hello, since yesterday I have a very weak internet despite resetting the router. My login is Renta1972

  • Shutterant Anthony Browne (@Shutterant) reported

    @Plusnet Our internet suddenly went offline around 8pm. I've checked with a spare DSL router and it is definitely the fibre broadband. Please help, I've got work to do! 😭