Plusnet

Plusnet Outage Report in Dudley, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Dudley, England 11/20/2025 22:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dudley, England

The most recent Plusnet outage reports came from the following cities: Willenhall, Birmingham, Oldbury, Tipton, Walsall, Kingswinford, West Bromwich and Stourbridge.

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City Problem Type Report Time
United KingdomWillenhall Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

  • ZHollowayy Z/\K (@ZHollowayy) reported from Wednesfield, England

    @jeremycorbyn But you’re willing to make people lose their jobs at Plusnet Sky Virgin and TalkTalk. Yet alone every ******* phone company that gives a broadband service. There’s no limit to your stupidity is there.

  • OscillateWWFC Oscillating Wildly (@OscillateWWFC) reported from Wolverhampton, England

    Plusnet wanted £120 for me to cancel my contract early. Negotiated that down to £0. Jeff, if you're looking for a Director of Football, we can talk. #wwfc

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !

  • kevf12345 Blahhh (@kevf12345) reported from Dudley, England

    @Plusnet Unless you have been a customer for a longtime then you get ignored

  • shoddyknight Tim K | The Once and Future Skater (@shoddyknight) reported from Birmingham, England

    PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.

  • neilefawcett Neil Fawcett (@neilefawcett) reported from Birmingham, England

    @MissJAFleming @Plusnet Mine has been down since morning. They say there is an outage. Looks as if it is widespread.

  • GlynTW Glyn Taylor-Williams (@GlynTW) reported from Kidderminster, England

    @Plusnet @plusnethelp still waiting for you to reply so you can fix my broadband.

  • sileason Simon Leason (@sileason) reported from Cheslyn Hay, England

    @Plusnet @plusnethelp ...!! Shocking customer service.. @Ofcom is my next port of call....

  • neilefawcett Neil Fawcett (@neilefawcett) reported from Birmingham, England

    @HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.

  • AtheneSecure Athene Secure (@AtheneSecure) reported from West Bromwich, England

    @VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet

  • TheKentishBrum Richard Doherty (@TheKentishBrum) reported from Birmingham, England

    @Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet Why does the broadband ALWAYS fail when your office is about to close?

  • b68baggie ANDY TPA WBA 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@b68baggie) reported from Birmingham, England

    @Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband

  • foraneasylife Richard Baily (@foraneasylife) reported from Birmingham, England

    How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis

  • Mr_neil_c Neil (@Mr_neil_c) reported from Dudley, England

    @virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)

  • Beer_and_Gravy Baldy (@Beer_and_Gravy) reported from Dudley, England

    @Plusnet internet is down in DY8. Sort it out please.

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?

  • wendylloyd Wendy Lloyd (@wendylloyd) reported from Birmingham, England

    @Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again

  • Coops19891 Coops (@Coops19891) reported from West Bromwich, England

    Yeah @Plusnet a nationwide Internet outage and not a single word from yourselves in what the issue is or any estimated fix time. That'll do.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • allyk2003 Allyson (@allyk2003) reported

    @plusnethelp so disappointed by the lack of empathy shown during my call. Having to move home through no fault of my own. Canc fee of £140! So much for being a loyal customer of 9yrs. Won’t be using Plusnet in my next property

  • woollymully Woolly Mully (@woollymully) reported

    oi @Plusnet I had to cancel a new sim only deal within 14 days due to poor coverage and only got a partial refund?!

  • katiebu00095302 katie burnett (@katiebu00095302) reported

    Shocking wifi and service from @Plusnet @plusnethelp as usual. 3rd time phoning them this week. Worst broadband I’ve ever experienced - AVOID.

  • harriso18053841 harrison (@harriso18053841) reported

    @plusnethelp I strongly don’t recommend plusnet they are a really bad company. If you have kids who like the Internet look some were else they aren’t for you. Plusnet - we’ll do you over

  • SueSuewhittle3 Sue Whittle (@SueSuewhittle3) reported

    Plusnet. Well where do I begin. The worst Broadband supplier out there!!!! Changed companies 9 days ago. No broadband, customer services are almost impossible to speak to. 3 different stories from technical team. I want to cancel my subscription but they want a cancellation fee!

  • TinaBeattie Tina Beattie (@TinaBeattie) reported

    6 weeks on getting an internet connection after moving house is driving me nuts. @Plusnet messed up so we changed to @BT_BTBROADBAND. They've botched our connection and can't guarantee a fix before 30 Dec. I'm paying to use my phone as a hotspot. No streaming etc. over Christmas.

  • 55thparallel 55 (@55thparallel) reported

    @israel_May_1948 Lol, looks like ANOTHER Plusnet WiFi victim, their poor WiFi service is not only awful, it’s legendary. Move provider, anything they suggest to you won’t work.

  • CasesLyndon Lyndon School Covid Cases (@CasesLyndon) reported

    @Plusnet What a load of Bull, crap customer service, continual drops in speed, and offers that are sent in such a way that they end up in junk mail so as to stop it being claimed

  • CoulterTc678 Thomas Coulter (@CoulterTc678) reported

    @Plusnet totally shocking service so far installation done wrong been eating all morning for an engineer who has not showed and a recorded messaged on your phone number saying you are too busy call back tomorrow not amused!!!

  • arvindd74 Arvind (@arvindd74) reported

    @virginmedia So I've now given up....spent all day yesterday trying to sort this out...numerous hours wasted on hold. Will now cancel and go back to plusnet. Horrendously bad customer service