Plusnet Outage Report in Dudley, England
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The latest reports from users having issues in Dudley come from postal codes DY2.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Dudley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Dudley, England
The most recent Plusnet outage reports came from the following cities: Oldbury, Birmingham, Wednesbury, Dudley, Willenhall, Tipton and Walsall.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Oldbury |
Internet | |
| Birmingham |
Internet | |
| Wednesbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
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Coops
(@Coops19891) reported
from
West Bromwich, England
Yeah @Plusnet a nationwide Internet outage and not a single word from yourselves in what the issue is or any estimated fix time. That'll do.
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Oscillating Wildly
(@OscillateWWFC) reported
from
Wolverhampton, England
Plusnet wanted £120 for me to cancel my contract early. Negotiated that down to £0. Jeff, if you're looking for a Director of Football, we can talk. #wwfc
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Patricia
(@Crayzeegal01) reported
from
Birmingham, England
@Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?
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Neil Fawcett
(@neilefawcett) reported
from
Birmingham, England
@HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.
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Tim K | The Once and Future Skater
(@shoddyknight) reported
from
Birmingham, England
PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....
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Patricia
(@Crayzeegal01) reported
from
Birmingham, England
@Plusnet Why does the broadband ALWAYS fail when your office is about to close?
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pj.innovation
(@InnovationPj) reported
from
Bromsgrove, England
@Plusnet - having problems with no mobile service, is this a known problem?
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Neil Fawcett
(@neilefawcett) reported
from
Birmingham, England
@MissJAFleming @Plusnet Mine has been down since morning. They say there is an outage. Looks as if it is widespread.
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Z/\K
(@ZHollowayy) reported
from
Wednesfield, England
@jeremycorbyn But you’re willing to make people lose their jobs at Plusnet Sky Virgin and TalkTalk. Yet alone every ******* phone company that gives a broadband service. There’s no limit to your stupidity is there.
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ANDY TPA WBA 🏴
(@b68baggie) reported
from
Birmingham, England
@Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband
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Richard Baily
(@foraneasylife) reported
from
Birmingham, England
How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis
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Nicola Cooper
(@StuntKi) reported
from
Halesowen, England
@Plusnet I joined BRSK on 18th July 2025 and was told by BRSK that Plusnet would be cut off on 19th July and I would then be sent my final bill from Plusnet. Plusnet then sent me a bill for another month for a service which I am not using. How do I make a complaint?
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Glyn Taylor-Williams
(@GlynTW) reported
from
Kidderminster, England
@Plusnet @plusnethelp still waiting for you to reply so you can fix my broadband.
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Baldy
(@Beer_and_Gravy) reported
from
Dudley, England
@Plusnet internet is down in DY8. Sort it out please.
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Richard Doherty
(@TheKentishBrum) reported
from
Birmingham, England
@Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?
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Blahhh
(@kevf12345) reported
from
Dudley, England
@Plusnet Unless you have been a customer for a longtime then you get ignored
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Michelle Yeomans
(@Mish80s) reported
from
Birmingham, England
@Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.
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Wendy Lloyd
(@wendylloyd) reported
from
Birmingham, England
@Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again
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Michelle Yeomans
(@Mish80s) reported
from
Birmingham, England
@Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !
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Neil
(@Mr_neil_c) reported
from
Dudley, England
@virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Mand
(@snibbo7) reported
@plusnethelp Now all out of data for 1 child from tethering 1 of our plusnet mobiles as still no broadband service. Appalling customer service to be told you won’t help when we’re trying to home school and work.
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B I R D + W O L F
(@BirdandWolfUK) reported
Thanks for letting us down again @plusnet @plusnethelp Sad, but not surprising. Just disappointing when we actually believed you'd call.
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shopperfran
(@shopperfran1) reported
@Plusnet Hi we're having trouble blocking calls from a scam caller because it's coming up as an unknown number when we try to block it via your 1572 option. Is there anything else we can do? (It seems blocking *all* unknown numbers incurs a charge of £4 per month)
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Danny Parker
(@DannyPa82681611) reported
@Plusnet @OakNational Your Internet is rubbish, stay away from it people it cuts off at least 3 times a day! Its been off over an hour now and still won't come on! I will be switching over to a more reliable company now. Absolute shocking service.
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Joe
(@joethomasld) reported
@bt_uk @Ofcom Surely selling us Digital voice with our new FTTP line (transferring from Plusnet) then giving us a new number/not being able to transfer our number from Plusnet because of porting issues.. and then putting a new random number on our old copper is false advertising?
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QueenOfGreen43 🇬🇧🇬🇧
(@QGreen43) reported
@weetabix @Plusnet @HeinzUK instead of posting tweets...how about u answer ppl on yr DM help.....I'VE BEEN WAITING 8 HOURS FOR A SINGLE RESPONSE!!!! CAN'T WAIT TIL MY CONTRACT'S UP
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Plusnet Help
(@plusnethelp) reported
@mattllewellin Hi there Matthew, I'm sorry to hear you want to leave Plusnet - unfortunately we cannot cancel your account via this channel. You can write to us to cancel here: Plusnet plc, The Balance, 2 Pinfold St. Sheffield, S1 2GU, if you are still unable to get through. - Jess
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Leah Tallentire
(@leah_tallentire) reported
@plusnethelp very disappointed in plusnet, I've rang twice on landlines (plusnet) kept cutting me off, rang from mobile, I spoke to a lady couldn't help, put me on hold then cut me off. No call back. Very bad customer service.
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Steve Williams
(@sjwdy) reported
@Plusnet I telephoned customer services last Friday to my wireless signal had dropped dramatically over the last few days. "Angie" said she'd run some tests and that she would have to escalate the problem and that someone would call me. Please advise.
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Scott McCall 💙
(@WebLabrador) reported
@Plusnet @SkintDad Left Plusnet after it took six months to fix a faulty wire outside our house, kept telling them every time it heated up in the sun it cut out... “No, no” laughed the multiple engineers that came out, “that’s not it..!”