Plusnet Outage Report in Dudley, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Dudley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- Internet (68%)
- Wi-fi (14%)
- E-mail (8%)
- Total Blackout (7%)
- TV (1%)
- Phone (1%)
Live Outage Map Near Dudley, England
The most recent Plusnet outage reports came from the following cities: Birmingham, Oldbury, Bilston, West Bromwich, Wolverhampton, Brierley Hill, and Kingswinford.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 5 days ago |
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Internet | 6 days ago |
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Internet | 7 days ago |
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Internet | 10 days ago |
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Wi-fi | 11 days ago |
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Internet | 17 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
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Michelle Yeomans (@Mish80s) reported from Birmingham, England@Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.
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pj.innovation (@InnovationPj) reported from Bromsgrove, England@Plusnet - having problems with no mobile service, is this a known problem?
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Tim K | The Once and Future Skater (@shoddyknight) reported from Birmingham, EnglandPlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....
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Coops (@Coops19891) reported from West Bromwich, EnglandYeah @Plusnet a nationwide Internet outage and not a single word from yourselves in what the issue is or any estimated fix time. That'll do.
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Blahhh (@kevf12345) reported from Dudley, England@Plusnet Unless you have been a customer for a longtime then you get ignored
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Richard Baily (@foraneasylife) reported from Birmingham, EnglandHow is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis
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Neil Fawcett (@neilefawcett) reported from Birmingham, England@HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.
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Glyn Taylor-Williams (@GlynTW) reported from Kidderminster, England@Plusnet @plusnethelp still waiting for you to reply so you can fix my broadband.
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Z/\K (@ZHollowayy) reported from Wednesfield, England@jeremycorbyn But you’re willing to make people lose their jobs at Plusnet Sky Virgin and TalkTalk. Yet alone every ******* phone company that gives a broadband service. There’s no limit to your stupidity is there.
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Neil Fawcett (@neilefawcett) reported from Birmingham, England@MissJAFleming @Plusnet Mine has been down since morning. They say there is an outage. Looks as if it is widespread.
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Neil (@Mr_neil_c) reported from Dudley, England@virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)
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Nicola Cooper (@StuntKi) reported from Halesowen, England@Plusnet I joined BRSK on 18th July 2025 and was told by BRSK that Plusnet would be cut off on 19th July and I would then be sent my final bill from Plusnet. Plusnet then sent me a bill for another month for a service which I am not using. How do I make a complaint?
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Richard Doherty (@TheKentishBrum) reported from Birmingham, England@Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?
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Patricia (@Crayzeegal01) reported from Birmingham, England@Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?
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Wendy Lloyd (@wendylloyd) reported from Birmingham, England@Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again
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Oscillating Wildly (@OscillateWWFC) reported from Wolverhampton, EnglandPlusnet wanted £120 for me to cancel my contract early. Negotiated that down to £0. Jeff, if you're looking for a Director of Football, we can talk. #wwfc
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Baldy (@Beer_and_Gravy) reported from Dudley, England@Plusnet internet is down in DY8. Sort it out please.
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ANDY TPA WBA 🏴 (@b68baggie) reported from Birmingham, England@Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband
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Patricia (@Crayzeegal01) reported from Birmingham, England@Plusnet Why does the broadband ALWAYS fail when your office is about to close?
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Michelle Yeomans (@Mish80s) reported from Birmingham, England@Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Sally O’Shea (@sweetiesal) reported@allymarcam @Plusnet Mine is still not working 😩😩 some people look to have their access back but no such luck for me
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Plusnet (@Plusnet) reported@DeliciousLegacy Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused.
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Helen Hornett (@HelenHornett10) reported@JonBushby77 @Plusnet I just rebooted and now have service! 2 hours lost though 😤
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Simon (@SiTheGooner84) reported@Plusnet you’re giving all budding marketeers a 5-star lesson in how NOT to manage service issues today! Appallingly bad updates on your national outage that’s even made the news headlines!
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☀️Keith Harris🏖 (@klharris30) reported@Plusnet I am having trouble with my internet. Line has been checked and is ok, I sent REFRESH text an hour ago but had no response and still not working. When I go to use WiFi again it just says no internet connection. Can you help please as nothing is happening
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John Ellis (@itsPellit) reported@The_Chesh_Cat @Plusnet Yup, just not owning their issue. The advisor I eventually got through to (after 72 minutes of being on hold, none the wiser that there was a wider issue due to nothing on socials or the service status page) advised that they're aware there's an issue, but no clue what it is.
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Lorraine (@DrHayeLo) reported@xxChoz0079zz @Plusnet Yes I'm having the same issues up north.
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A Martin-Campbell (@allymarcam) reported@Plusnet PlusNet has now been down for over 2 hours with no indication of when it will be up & running again. 😤 Come on Plusnet! I’m working from home today & need to crack on!
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Nathan Foley (@NathanFoley82) reportedAfter checking for 1hr @Plusnet hanging up on people after a recorded message, who call your support line, isn't good customer service, your status page states there are no issues still! Thanks to @VOXI_UK I've been able to set up a hotspot to at least answer some emails!
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Kirsty (@KL13069) reported@JoeTyePR @Plusnet Same Brighton - been down for nearly 2 hours now