Plusnet

Plusnet Outage Report in Cleveleys, Lancashire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cleveleys, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cleveleys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cleveleys, Lancashire, England 12/01/2025 11:55

December 01: Problems at Plusnet

Plusnet is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Cleveleys, England

Latest outage, problems and issue reports in Cleveleys and nearby locations:

  • Simmonslfc Scott simmons (@Simmonslfc) reported from Middleton, England

    @Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SkyHelpTeam if we moved to sky how soon could the service be up and running, been badly let down from change over from john lewis to plusnet (same company) and no internet for 5/7days we both work from home!

  • vickyfylde The Fylde Blackpool (@vickyfylde) reported from South Shore, England

    @Plusnet I can honestly say this has been the worst experience ever! One month to get broadband installed as you forgot about me!!! Appalling customer service. I’ve now been told to call you back on Friday when I’m up and running to discuss a gesture of goodwill!!!

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕

  • m1maj Martyn Johnson (@m1maj) reported from South Shore, England

    @plusnethelp Contacting you about a line which was transferred from BT to Plusnet. Ever since the transfer, Caller ID has not worked at all. Can you help?

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

  • glenblackpool Glen Guest House (@glenblackpool) reported from South Shore, England

    Still waiting for assistance from @Plusnet and @plusnethelp Issue been going on since June and still no internet. Absolutely terrible customer services

  • br1mcg brian McG 🇪🇺⭐⭐ (@br1mcg) reported from Saint Annes on the Sea, England

    @stonefish100 Plusnet have some decent deals just now. We're with them.. No reliability issues.. and you get the BT Sports app for a Fiver too.

  • bluenige nigel harrison (@bluenige) reported from Longton, England

    My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ShootTheDrummer Chris Wallace (@ShootTheDrummer) reported

    @Shaun_Sheppard @Plusnet We’ve been getting intermittent speed issues for a bit. Happens once a week, but cycling the router doesn’t do anything. Reminds me of being back on dialup, but at least the internet doesn’t scream at me now.

  • Plusnet Plusnet (@Plusnet) reported

    @sghughes42 Thanks for getting back in touch, we're not able to confirm any details relating directly to the account over Social Media. I'd advise to contact our Support Team on 0800 432 0200 if you're unable to view emails. - Curtis, Plusnet Sheffield

  • Signedbysophiee Soph ✨🇯🇲 (@Signedbysophiee) reported

    I work from home. I need internet to be able to pay my bills. Since I joined @Plusnet on 11/08 I’ve not had a full 24 hours of service. 5 engineers, new wires, holes in my walls + 2 boxes later and still nothing. I’m at my wits end, this is ridiculous.

  • donna_armitage donna armitage (@donna_armitage) reported

    @Plusnet so sick of this crap service - signal been dropping all day on home broadband and it’s defo plus net as having to use my hotspot to use for work and that’s fine

  • olibuckley Oli (@olibuckley) reported

    @Plusnet Right. I'm still unable to receive calls unless I switch to 3G. This is terrible. I cannot afford to keep missing calls because they just don't show up if I have 4G enabled. I've been a customer for 3 weeks and will be leaving in the next week if it's not sorted

  • gwilbo25 Gwilym Davies (@gwilbo25) reported

    @Plusnet You are supposed to be good with customer service, but since moving house you’ve caused me nothing but problems. Now my email address doesn’t work. I’ve had it for over a decade and I’m self employed. Told me it was getting fixed but no. Need this sorting now.

  • malichauco Maria (@malichauco) reported

    @Plusnet Internet down since 1am at RH15 9DX, Burgess Hill. What's going on ?

  • mikerawson14 mike rawson (@mikerawson14) reported

    @plusnethelp @Plusnet are you having issues this morning? My internet has gone down twice. I tried calling your support line but the number is not recognised. #help

  • juliejuliemck Julie McKinnell (@juliejuliemck) reported

    Shocking Service from PlusNet, they disconnected my broadband due to an error and have just been advised I cannot be reconnected for 10 days!! Ombudsman here we come !!!!!!!

  • annoydcustomer Ann Oyd (@annoydcustomer) reported

    @plusnet webpage problems can not view page using firefox Error code: SSL_ERROR_NO_CYPHER_OVERLAP