Plusnet

Plusnet Outage Report in Cleveleys, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cleveleys, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cleveleys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cleveleys, Lancashire, England 02/05/2026 01:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Cleveleys, England

Latest outage, problems and issue reports in Cleveleys and nearby locations:

  • glenblackpool Glen Guest House (@glenblackpool) reported from South Shore, England

    Still waiting for assistance from @Plusnet and @plusnethelp Issue been going on since June and still no internet. Absolutely terrible customer services

  • Simmonslfc Scott simmons (@Simmonslfc) reported from Middleton, England

    @Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp

  • br1mcg brian McG 🇪🇺⭐⭐ (@br1mcg) reported from Saint Annes on the Sea, England

    @stonefish100 Plusnet have some decent deals just now. We're with them.. No reliability issues.. and you get the BT Sports app for a Fiver too.

  • m1maj Martyn Johnson (@m1maj) reported from South Shore, England

    @plusnethelp Contacting you about a line which was transferred from BT to Plusnet. Ever since the transfer, Caller ID has not worked at all. Can you help?

  • vickyfylde The Fylde Blackpool (@vickyfylde) reported from South Shore, England

    @Plusnet I can honestly say this has been the worst experience ever! One month to get broadband installed as you forgot about me!!! Appalling customer service. I’ve now been told to call you back on Friday when I’m up and running to discuss a gesture of goodwill!!!

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SkyHelpTeam if we moved to sky how soon could the service be up and running, been badly let down from change over from john lewis to plusnet (same company) and no internet for 5/7days we both work from home!

  • bluenige nigel harrison (@bluenige) reported from Longton, England

    My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Giles2912 G (@Giles2912) reported

    Again your supply over the last 24 hours has been poor with constant buffering and signal lost #plusnet do I expect it to get any better? No? You gave up on my first complaint in February!

  • TheGinasium The Ginasium ⚗🍸 (@TheGinasium) reported

    @Tonysmini @MerlinFDC4 Yes... Going down the list. Some providers "no capacity" (TalkTalk), "wrong tech" (PlusNet), some choose to not connect to Openreach fibre (Vodafone)... Latest info is one provider may have bought the rights for 12 months (suspect it's BT)... So much for having fibre built in 😟

  • Pencilsqueezer Peter Ray (@Pencilsqueezer) reported

    @Plusnet Suddenly my broadband speed has dropped. I pay you for a service. Please provide me with what in good faith I pay you for.

  • my3yradventure Bronny Churches (@my3yradventure) reported

    @Plusnet mobile network signal non existent for 2 days any news on when it will be back working?

  • HelenNS8 Helen NS (@HelenNS8) reported

    To plusnet: My router flashed orange for some time. Tried restart - went flashing green then orange. Happened before but usually only seconds. Lost service for some time. Ok now.

  • anuprege AR (@anuprege) reported

    @Plusnet hello plusnet. I was supposed to move over to your network today. Sky has stopped my BB and you have not activated. Can you please do so. Username is anuprege

  • Em_The_PM Emily Hannon-Luijbregts (@Em_The_PM) reported

    @Plusnet : I'm trying to get one of your mobile deals but I keep getting a payment error. Tried different cards, on my phone and laptop but same issue. Any advice?

  • kayalclo Kay (@kayalclo) reported

    @Plusnet Shocking customer service. Trying to sort my elderly mums bill which is wrong. Won’t speak to me as I’m not named on a/c (which I was added 2.5 yrs ago when my dad passed away) Mum now really upset & has to ring to add me. Trying to get through to sort out!!!

  • popsdavenport Poppy (@popsdavenport) reported

    @LizzieLongley @Plusnet So bad - we left and now with NOW TV and they've been good so far

  • craig_currie craig currie (@craig_currie) reported

    @Plusnet my plusnet internet is running terrible and has done now for while losing connection is a daily occurrence and are now thinking let’s just get shot of it. Absolutely rubbish