Plusnet

Plusnet Outage Report in Cleveleys, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cleveleys, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cleveleys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cleveleys, Lancashire, England 01/13/2026 19:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Cleveleys, England

Latest outage, problems and issue reports in Cleveleys and nearby locations:

  • br1mcg brian McG 🇪🇺⭐⭐ (@br1mcg) reported from Saint Annes on the Sea, England

    @stonefish100 Plusnet have some decent deals just now. We're with them.. No reliability issues.. and you get the BT Sports app for a Fiver too.

  • m1maj Martyn Johnson (@m1maj) reported from South Shore, England

    @plusnethelp Contacting you about a line which was transferred from BT to Plusnet. Ever since the transfer, Caller ID has not worked at all. Can you help?

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

  • vickyfylde The Fylde Blackpool (@vickyfylde) reported from South Shore, England

    @Plusnet I can honestly say this has been the worst experience ever! One month to get broadband installed as you forgot about me!!! Appalling customer service. I’ve now been told to call you back on Friday when I’m up and running to discuss a gesture of goodwill!!!

  • Simmonslfc Scott simmons (@Simmonslfc) reported from Middleton, England

    @Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕

  • glenblackpool Glen Guest House (@glenblackpool) reported from South Shore, England

    Still waiting for assistance from @Plusnet and @plusnethelp Issue been going on since June and still no internet. Absolutely terrible customer services

  • bluenige nigel harrison (@bluenige) reported from Longton, England

    My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • unogemini Jabber 👉🏻💥 (@unogemini) reported

    @Plusnet Thanks. And sorry, no. I was just told there was no manager on the day I rang to further report the issue, and that one would get in touch with me the next day.

  • mattchoo87 Matt Harrison (@mattchoo87) reported

    @Plusnet third tweet now… a week without a mobile network and no response. I certainly won’t be staying with you now

  • G0PVR G0PVR (@G0PVR) reported

    @Plusnet hi, I have an on going fault now for 3 weeks, various problems detected and sorted, normal speed is 43 kbps now 3 kbps, reported yesterday, no heads up no messages? Not doing me proud right now.

  • fmkhan213 F. (@fmkhan213) reported

    Having the worst few days of switching to @Plusnet, firstly I didn't receive the sim for 13 days, part of it thanks to @RoyalMail. Then when I popped it in, I am not able to connect to internet. I am out of any kind of mobile internet for about 6 days now!!

  • MoAmy3715 Amy Cornell (@MoAmy3715) reported

    @Cevni @Plusnet @FilmGuff That’s technology for you - waits until you need it the most and then it ***** right off. Hope they fix it (and actually FIX it) soon!

  • JimJam_Binks S (@JimJam_Binks) reported

    @Plusnet hi, can you advise how to get through your phone system to chase a delayed set up or cancel service? Have been on hold for several days now and had no luck getting through.

  • Peachtree_5 Peachtree🍑🌳 (@Peachtree_5) reported

    So big mad over **** Internet I'm about ready to drop kick plusnet and tell them to **** off with their ****** Internet. Cannot deal with this. Stuck at home with sick kids and tonnes of snow and cant even play a match of any game without a ******* lagfest

  • meaderanso male pattern billionaire (@meaderanso) reported

    @Plusnet my broadband has been down since 7am. I've contacted the text bot & it told me service would be back by 3pm. It's now 4:15. Can you help please?

  • Annas_Kitchen Anna P (@Annas_Kitchen) reported

    And now the customer helpline is closed! Amazing. So glad I spent half an hour waiting for that. (Good Christmas tunes though @Plusnet can’t fault your music choices even if your broadband now sucks!)

  • SarahMonocromia S J Archer Photography (@SarahMonocromia) reported

    Please #plusnet sort out my connection It's been down since Thursday. Am I am tired of calling the help line. Nice as they are. Feels like nothing is happening!