Plusnet

Plusnet Outage Report in Cleveleys, Lancashire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cleveleys, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cleveleys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cleveleys, Lancashire, England 11/20/2025 18:05

November 20: Problems at Plusnet

Plusnet is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Cleveleys, England

Latest outage, problems and issue reports in Cleveleys and nearby locations:

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕

  • Simmonslfc Scott simmons (@Simmonslfc) reported from Middleton, England

    @Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp

  • br1mcg brian McG 🇪🇺⭐⭐ (@br1mcg) reported from Saint Annes on the Sea, England

    @stonefish100 Plusnet have some decent deals just now. We're with them.. No reliability issues.. and you get the BT Sports app for a Fiver too.

  • m1maj Martyn Johnson (@m1maj) reported from South Shore, England

    @plusnethelp Contacting you about a line which was transferred from BT to Plusnet. Ever since the transfer, Caller ID has not worked at all. Can you help?

  • vickyfylde The Fylde Blackpool (@vickyfylde) reported from South Shore, England

    @Plusnet I can honestly say this has been the worst experience ever! One month to get broadband installed as you forgot about me!!! Appalling customer service. I’ve now been told to call you back on Friday when I’m up and running to discuss a gesture of goodwill!!!

  • bluenige nigel harrison (@bluenige) reported from Longton, England

    My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid

  • glenblackpool Glen Guest House (@glenblackpool) reported from South Shore, England

    Still waiting for assistance from @Plusnet and @plusnethelp Issue been going on since June and still no internet. Absolutely terrible customer services

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • giftsofgraceuk Gifts of Grace (@giftsofgraceuk) reported

    @plusnet I changed my mind about upgrading and cancelled switch. Now I have text saying the new router is still being ordered. Can you cancel this for me as I no longer need it?

  • ecnarfi IanF (@ecnarfi) reported

    @Plusnet I usually access using pop3 in Gmail. Some emails have seemed slow to arrive lately so I wanted to connect directly and have a clear out. I had some success yesterday but it kept showing the error. Today it won't let me in at all.

  • Plusnet Plusnet (@Plusnet) reported

    @ecnarfi Hi Ian, I'm sorry to hear you're having trouble accessing your emails through Webmail. Do you access your emails only through Webmail, or do you use mail clients as well? -Tony Plusnet Sheffield

  • 350Pete Pedro (@350Pete) reported

    @O2 My number is due to be ported over to O2 today from Plusnet. Is there a particular time this is completed by. I'm in a very poor signal area and will not be able to receive the SMS confirmation that the transfer has been completed.

  • mcgregor_graeme Running for food (@mcgregor_graeme) reported

    So after 18 months of the absolute worst service ever from @Plusnet where they tell you your internet dropping out 5-6 times every day is not their fault and must be something to do with us, we finally switched to @virginmedia and surprise surprise, not a single problem since

  • o4Z5v3ZFSYOKg8A 1001 (@o4Z5v3ZFSYOKg8A) reported

    @Plusnet Its not working for me i am afraid, I would really appreciate it if you could email me or pass me your email address - is it possible for you to message me it please?

  • Plusnet Plusnet (@Plusnet) reported

    @secretagent00sg I'm sorry to hear about your ongoing issues. I have sent you an email to change the wireless channel your router is using. This should help with the problems you are experiencing. If you need a hand with this feel free to give us a call on 0800 028 0282. Dylan Plusnet Sheffield.

  • Deadbob76 Robert Aitken (@Deadbob76) reported

    @Plusnet Can’t keep wi fi signal on tech that uses wi fi why is this?

  • Plusnet Plusnet (@Plusnet) reported

    @LifeMyriad I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.

  • CareHome_Nurse Shiona Martin 💙 (@CareHome_Nurse) reported

    @Plusnet This is my go live day! Old provider already off but plusnet not live? Please advise. Limited signal to be able to call