Plusnet

Plusnet Outage Report in Cleveleys, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cleveleys, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cleveleys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cleveleys, Lancashire, England 12/25/2025 13:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Cleveleys, England

Latest outage, problems and issue reports in Cleveleys and nearby locations:

  • Simmonslfc Scott simmons (@Simmonslfc) reported from Middleton, England

    @Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp

  • vickyfylde The Fylde Blackpool (@vickyfylde) reported from South Shore, England

    @Plusnet I can honestly say this has been the worst experience ever! One month to get broadband installed as you forgot about me!!! Appalling customer service. I’ve now been told to call you back on Friday when I’m up and running to discuss a gesture of goodwill!!!

  • m1maj Martyn Johnson (@m1maj) reported from South Shore, England

    @plusnethelp Contacting you about a line which was transferred from BT to Plusnet. Ever since the transfer, Caller ID has not worked at all. Can you help?

  • glenblackpool Glen Guest House (@glenblackpool) reported from South Shore, England

    Still waiting for assistance from @Plusnet and @plusnethelp Issue been going on since June and still no internet. Absolutely terrible customer services

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SkyHelpTeam if we moved to sky how soon could the service be up and running, been badly let down from change over from john lewis to plusnet (same company) and no internet for 5/7days we both work from home!

  • br1mcg brian McG 🇪🇺⭐⭐ (@br1mcg) reported from Saint Annes on the Sea, England

    @stonefish100 Plusnet have some decent deals just now. We're with them.. No reliability issues.. and you get the BT Sports app for a Fiver too.

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @MoneySavingExp please can you rattle some cages! Badly let down by John lewis to plusnet swap should of happened over night. Now two home workers have no internet for 5/7day😱😭

  • bluenige nigel harrison (@bluenige) reported from Longton, England

    My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AspergerGamer The Asperger Gamer (@AspergerGamer) reported

    @Plusnet After ringing 6-7 times in one day and being lied to, misled and having a couple of meltdowns, I decided to cancel the contract. It feels like all the UK's ISPs customer service has gone from bad to worse. Disgusted! "Award-winning customer service". Clearly, not!

  • taxi_paul TaxiPaul (@taxi_paul) reported

    @Plusnet hi, I'm having intermittent BB problems today. Numerous times it's been disconnected. Can you possibly check it out

  • therealbig_h Andy Bigh Hargreaves (@therealbig_h) reported

    @Plusnet Hi my contract has ended I want to cancel my broadband now and go somewhere else. How do I cancel my broadband?

  • David_M_02 _David_M_02 (@David_M_02) reported

    @Plusnet Thank you for your reply. Well that’s unfortunate as it looks like we will need to change as the voucher scheme is threatening to charge £1500 if we don’t sign up to the full fibre network as we pledged our voucher originally.

  • somnomna Ally S (@somnomna) reported

    @Plusnet THE WORST MOBILE NETWORK SO FAR, EVEN WORSE THAN o2! Why wont you cancel my account? Why after 3 months of cancelling and i still getting bills! #Useless

  • FionaGowenlock Fiona Gowenlock (@FionaGowenlock) reported

    @Plusnet at the moment it seems to be working, so maybe it just needed to settle down, thanks. Just a strange situation to be disconnected when working on a house two doors away!

  • CJCorkish CJ Corkish (@CJCorkish) reported

    @Plusnet Hi Sammy sorry what does DM mean? would you be able to let me know when you do have a fix date?

  • Plusnet Plusnet (@Plusnet) reported

    @FionaGowenlock That's not great news Fiona, though I'm glad to hear we were able to get an engineer for this week. There is something I might be able to do from our end which could help you out sooner. -Tony Plusnet Sheffield

  • RebecaQuental Rebeca (@RebecaQuental) reported

    Anyone with “verbal contracts” with @Plusnet here? Never heard of this before. Never signed a contract or anything and always complained about horrible Wi-Fi connection and now I’m being charged £138 to leave! What’s this?!?!?!

  • dollypeg75 elle (@dollypeg75) reported

    @MoneySavingExp Contacted @plusnet today to query my bill. Didn't have to wait long on the phone. It was great to speak to a real friendly person who sorted my problem straight away. I was due a refund no quibble completed straight away. Fab experience.