Plusnet

Plusnet Outage Report in Cleveleys, Lancashire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cleveleys, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cleveleys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cleveleys, Lancashire, England 10/22/2025 06:00

October 22: Problems at Plusnet

Plusnet is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Cleveleys, England

Latest outage, problems and issue reports in Cleveleys and nearby locations:

  • bluenige nigel harrison (@bluenige) reported from Longton, England

    My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁

  • vickyfylde The Fylde Blackpool (@vickyfylde) reported from South Shore, England

    @Plusnet I can honestly say this has been the worst experience ever! One month to get broadband installed as you forgot about me!!! Appalling customer service. I’ve now been told to call you back on Friday when I’m up and running to discuss a gesture of goodwill!!!

  • Simmonslfc Scott simmons (@Simmonslfc) reported from Middleton, England

    @Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp

  • glenblackpool Glen Guest House (@glenblackpool) reported from South Shore, England

    Still waiting for assistance from @Plusnet and @plusnethelp Issue been going on since June and still no internet. Absolutely terrible customer services

  • br1mcg brian McG 🇪🇺⭐⭐ (@br1mcg) reported from Saint Annes on the Sea, England

    @stonefish100 Plusnet have some decent deals just now. We're with them.. No reliability issues.. and you get the BT Sports app for a Fiver too.

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • 1wordwilly One Word ***** (@1wordwilly) reported

    Plusnet down in Birmingham area since around 6pm tonight.

  • SkycladFox David Ellery (@SkycladFox) reported

    @Plusnet broadband is frustratingly slow, today. Lots and lots of buffering.

  • CollectsJames James Collects (@CollectsJames) reported

    Plusnet internet sucks

  • timowen001 Tim Owen (@timowen001) reported

    @x_elx @Plusnet Just awful terrestrial for us then.

  • DavidAyersVO David Ayers Voiceover (@DavidAyersVO) reported

    @Plusnet My internet disappeared around 4pm when you went home. Cannot contact support. That'll do? I don't think so!

  • timmybanana Tim Wright (@timmybanana) reported

    @ClarkQuadGirls @Plusnet Speed checked numerous times over numerous days, different times of day, no devices and multiple devices in use. 2 engineer visits both stating external speed bang on, stating issue is Plusnet. New router, numerous calls to customer services, complaint logged but not acknowledged

  • timmybanana Tim Wright (@timmybanana) reported

    @ClarkQuadGirls @Plusnet Both arranged by Plusnet. This has been going on for months. Last contact over a month ago when they agreed ro register a complaint. No further contact from them, breaching both timescale for resolution and also failure to acknowledge the complaint. But I can't break contract????

  • clojh21 chloe hewlett (@clojh21) reported

    @Plusnet 24th & 25th Dec internet has gone off every ten mins! I work from home for emergency service and had to relocate. Not able to access tv, and WiFi supports heating etc. Please can I get help with this asap? I know it’s festive period, but it’s needed. HD3 area

  • Jemthe5thramone Jemthe5thramone (@Jemthe5thramone) reported

    @plusnet why is it so difficult to find out if there's a problem? My elderly vulnerable parents have phone/broadband issues and can't sort it. I can't speak to them as their phone is not working.

  • BHumankindShop Be Humankind (@BHumankindShop) reported

    @Plusnet awful internet service since we switched to you! Ruined much of our Christmas entertainment 😖