Plusnet

Plusnet Outage Report in Cleveleys, Lancashire, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cleveleys, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cleveleys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cleveleys, Lancashire, England 11/24/2025 21:45

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Cleveleys, England

Latest outage, problems and issue reports in Cleveleys and nearby locations:

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁

  • glenblackpool Glen Guest House (@glenblackpool) reported from South Shore, England

    Still waiting for assistance from @Plusnet and @plusnethelp Issue been going on since June and still no internet. Absolutely terrible customer services

  • br1mcg brian McG 🇪🇺⭐⭐ (@br1mcg) reported from Saint Annes on the Sea, England

    @stonefish100 Plusnet have some decent deals just now. We're with them.. No reliability issues.. and you get the BT Sports app for a Fiver too.

  • Simmonslfc Scott simmons (@Simmonslfc) reported from Middleton, England

    @Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp

  • vickyfylde The Fylde Blackpool (@vickyfylde) reported from South Shore, England

    @Plusnet I can honestly say this has been the worst experience ever! One month to get broadband installed as you forgot about me!!! Appalling customer service. I’ve now been told to call you back on Friday when I’m up and running to discuss a gesture of goodwill!!!

  • bluenige nigel harrison (@bluenige) reported from Longton, England

    My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid

  • m1maj Martyn Johnson (@m1maj) reported from South Shore, England

    @plusnethelp Contacting you about a line which was transferred from BT to Plusnet. Ever since the transfer, Caller ID has not worked at all. Can you help?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • labourmatters Labour Matters (@labourmatters) reported

    @CllrJWarmisham @virginmedia We had terrible repeated outages with virgin in a shared house I used to live in. It went on for years and all manner of excuses used. When I moved I swerved them and went with BT and later switched to Plusnet. Both gave no problems. If you can switch, save the grief and do it!

  • beautifulself6 Wendy Campbell (@beautifulself6) reported

    @Plusnet our broadband connection is awful, can you help please?

  • Trundles_bot 🆃🆁🆄🅽🅳🅻🅴🆂 (@Trundles_bot) reported

    @Plusnet Second menu questions about: 1⃣ Fault 2⃣ Bills 3⃣ Existing orders 4⃣ Moving home or leaving @Plusnet Note that there's no option for "anything else, or to just speak to an operator". I chose 1⃣ because I had a faulty router. It told me to hang up and it would test my line.

  • deborahparryuk Deborah Parry (@deborahparryuk) reported

    @Plusnet I’m a new customer. Why is my account still not up and running when I ordered my sim from you on 20/07/22?!? No one can give me answers! I’ve been without a phone for days and you’re holding my number hostage as you can’t give me a PAC code so I can’t even go elsewhere!

  • philwells_iow Philip Wells (@philwells_iow) reported

    @Plusnet our broadband has been down since 1pm yesterday due to “a local incident”. You said it would be back up and running by 7pm yesterday. Didn’t come back on. Text then said it would not be back on until 7pm today. Does it really take that long?

  • clw2b Chris Wilkes (@clw2b) reported

    @Plusnet hi no broadband since yesterday is service down?

  • FbpeGregbaker 🏳️‍🌈🇺🇦gregbaker IS HE STILL THERE? (@FbpeGregbaker) reported

    This is the standard reply from plusnet customer services when they cannot be bothered to-ensure fairplay to customers Hi there. Thank you for your message :) I've checked your account and can see that the reward expired in February this year. Unfortunately, this being the case

  • JamesTurner37 James Turner QC (@JamesTurner37) reported

    @Adam_Creme @CarmanDominic @Plusnet My problem in changing broadband provider is that I have my TV from Virgin and I don’t think they have a package for TV without broadband.

  • DenchMagliocco Joe Magliocco (@DenchMagliocco) reported

    Nice one @Plusnet Did not sort my broadband when I moved in Tues, delayed till Fri. Now it’s not working and I’ve been told I need an engineer who won’t come till Weds 6pm. Absolutely terrible. Shame, because its always been a good service. Regret not switching. Not proud.

  • Trundles_bot 🆃🆁🆄🅽🅳🅻🅴🆂 (@Trundles_bot) reported

    Just had a terrible interaction with @Plusnet. I was trying to report that my router had died. The first phone menu options were: 1⃣ Calling about broadband 2⃣ Calling about mobile (I chose 1)