Plusnet outages and service status in Cleveleys, England
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- Plusnet generated 0 outage signals in the last 24 hours around Cleveleys, including 0 direct reports.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Cleveleys, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cleveleys, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Plusnet Issues Reports Near Cleveleys, England
Latest outage, problems and issue reports in Cleveleys and nearby locations:
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nigel harrison (@bluenige) reported from Longton, EnglandMy broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid
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Scott simmons (@Simmonslfc) reported from Middleton, England@Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp
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๐๐ฎ๐๐ฃ ๐๐ฃ๐๐ก๐๐จ ยฉ (@KippaxRyan92) reported from Thornton, EnglandIs #PlusNet broadband a part of BT? Thinking of switching as my current internet is nearly out of contract but had bad experiences with BT in the past so am at a bit of a loose end. I rely on descent internet as I stream everything via my TV.
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Martyn Johnson (@m1maj) reported from South Shore, England@plusnethelp Contacting you about a line which was transferred from BT to Plusnet. Ever since the transfer, Caller ID has not worked at all. Can you help?
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Andy Carr #FBPE #johnsonout (@grumpy2much) reported from Saint Annes on the Sea, EnglandHi, .@Plusnet I'd like to cancel my broadband and line rental please, I've moved to Virgin today. The address is 167 St.Warburgas Road, Blackpool.
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Tracy Coxey (@tracy_coxey) reported from Fleetwood, England@MoneySavingExp please can you rattle some cages! Badly let down by John lewis to plusnet swap should of happened over night. Now two home workers have no internet for 5/7day๐ฑ๐ญ
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Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England@RobertAtEvaris Problem is Iโve signed a contract with @Plusnet ๐
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brian McG ๐ช๐บโญโญ (@br1mcg) reported from Saint Annes on the Sea, England@stonefish100 Plusnet have some decent deals just now. We're with them.. No reliability issues.. and you get the BT Sports app for a Fiver too.
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Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England@RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract ๐
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Glen Guest House (@glenblackpool) reported from South Shore, EnglandStill waiting for assistance from @Plusnet and @plusnethelp Issue been going on since June and still no internet. Absolutely terrible customer services
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Tracy Coxey (@tracy_coxey) reported from Fleetwood, England@SkyHelpTeam if we moved to sky how soon could the service be up and running, been badly let down from change over from john lewis to plusnet (same company) and no internet for 5/7days we both work from home!
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Leon C (@LCord80) reported from South Shore, England@Plusnet internet dropped approx. 9pm last night, still not back on. Any known issues in PR4 area? Iโve already DM this morning and had no reply.
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Tracy Coxey (@tracy_coxey) reported from Fleetwood, England@SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!
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The Fylde Blackpool (@vickyfylde) reported from South Shore, England@Plusnet I can honestly say this has been the worst experience ever! One month to get broadband installed as you forgot about me!!! Appalling customer service. Iโve now been told to call you back on Friday when Iโm up and running to discuss a gesture of goodwill!!!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Big Dave (@bigdavesnokia) reported@ArmchairAdml Got my mum Plusnet full fibre 145 package for 25 quid (existing customer 2Y contract) and 1p mobile 1000 mins and 10gb data for ยฃ7.20 recently (no contract). She's 82 and makes most of her calls on WhatsApp and telegram nowadays anyway. Did have to do away with the landline tho.
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Alyssa Jade C (@AlyssaJade7274) reported@Plusnet You havenโt answered my question. What good is it doing that at midnight when you are closed? And when the issue is intermittent? Why is it so difficult to just say when engineering is going to occur? Its not like you donโt know.
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Flower Pot (@FlowerP79667758) reported@WeAreOpenreach day 8 of no internet. The pavement was dug up and our internet connection stopped. Calls to Plusnet who arranged Openreach to come out yesterday to find the fault. Openreach came yesterday and identified there was a break in the wire that was caused when the pavement was dug up. I was informed that Openreach would be out today to dig a smaller hole and fix the break. My husband spoke to Plusnet who said Openreach would update Plusnet on the 13th May. There is clearly a breakdown in communication between Plusnet and Openreach. My expectation is that Openreach will be out today, as promised, and restore our connection to the internet. We are unable to use our laptops or IPads. Even our door bell is out of action. We do everything online and this is just not acceptable. Particularly as the engineer yesterday informed me yesterday that he could not understand why we had been kept waiting for so long as they did not like leaving people off line for very long. This is not acceptable. To add insult to injury Openreach did not inform us the pavement was being dug up and therefore we did not move our car. Our drive was blocked from 9 am to 4 pm.
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Alison Lees (@AlisonMLees) reported@Plusnet I have new email, says I'm switching to ee in 30 days. I phoned already. I want to remain with plusnet fibre to cabinet but lose the phone line rental, at a reduction in cost. This was not offered anywhere & person I spoke to on the phone before couldn't help. Please fix it.
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Coltan ๐ดโโ ๏ธ๐ฆ๐บ๐ฌ๐ง๐บ๐ธ (@ColRFX) reportedWhen you're on hold, the plusnet message says we can contact you online - How? All the contact options I can find just lead to community, call, sign language... Is there some way to message plusnet support?
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John Doe (@grumps1000x) reported@Plusnet @Plusnet any reason you are replying back to others and ignoring my attempt to get help for my mam?
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stewarty (@stewarty1972) reported@tii_bag Ffs your lucky my home Broadband canโt even run 1 ******* device appropriately from @plusnet leaving in November and never coming back
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SteveHooker (also bluesky) ๐ช๐บ๐ถ #FBPE ๐ #FBPA (@Steve_Hooker) reported@Plusnet please can someone help. Following a no show for an installation on Tuesday. Todayโs engineer M group in behalf of OpenReach couldnโt get the 900MB full fibre running. Said that another engineer would come. No update yet and Plusnet help on phone could not give any help
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Steve 'beyond the bounds of respectability' (@Stever_wales) reported@Plusnet i am unable to reach you on your number 03301239123 from abroad. all other UK numbers I have called tonight have been fine, so I know its not network issue my side. every one of your social media channels I try to engage with, tells me to call the number. you need to improve your AI BOT responses, or at least get the customers complaint read.
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Noah Santoni (@TheArk_Master) reported@otahouri @Plusnet Damn bro ๐จ๐ซฃ