Plusnet

Plusnet Outage Report in Cleveleys, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cleveleys, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cleveleys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cleveleys, Lancashire, England 12/13/2025 04:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Cleveleys, England

Latest outage, problems and issue reports in Cleveleys and nearby locations:

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁

  • br1mcg brian McG 🇪🇺⭐⭐ (@br1mcg) reported from Saint Annes on the Sea, England

    @stonefish100 Plusnet have some decent deals just now. We're with them.. No reliability issues.. and you get the BT Sports app for a Fiver too.

  • bluenige nigel harrison (@bluenige) reported from Longton, England

    My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid

  • LCord80 Leon C (@LCord80) reported from South Shore, England

    @Plusnet internet dropped approx. 9pm last night, still not back on. Any known issues in PR4 area? I’ve already DM this morning and had no reply.

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @MoneySavingExp please can you rattle some cages! Badly let down by John lewis to plusnet swap should of happened over night. Now two home workers have no internet for 5/7day😱😭

  • vickyfylde The Fylde Blackpool (@vickyfylde) reported from South Shore, England

    @Plusnet I can honestly say this has been the worst experience ever! One month to get broadband installed as you forgot about me!!! Appalling customer service. I’ve now been told to call you back on Friday when I’m up and running to discuss a gesture of goodwill!!!

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SkyHelpTeam if we moved to sky how soon could the service be up and running, been badly let down from change over from john lewis to plusnet (same company) and no internet for 5/7days we both work from home!

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕

  • Simmonslfc Scott simmons (@Simmonslfc) reported from Middleton, England

    @Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp

  • m1maj Martyn Johnson (@m1maj) reported from South Shore, England

    @plusnethelp Contacting you about a line which was transferred from BT to Plusnet. Ever since the transfer, Caller ID has not worked at all. Can you help?

  • glenblackpool Glen Guest House (@glenblackpool) reported from South Shore, England

    Still waiting for assistance from @Plusnet and @plusnethelp Issue been going on since June and still no internet. Absolutely terrible customer services

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @MissMc_Maths Hi there, I'm sorry to hear about this. If there is anything we can help with, please drop us a DM with your query. To discuss cancellation or renewal you would need to contact our Customer Option Team on 0800 013 2632. - Curtis, Plusnet Sheffield

  • ciaracasey664 Ciara Casey (@ciaracasey664) reported

    @Plusnet It doesn’t let me sign in. Also my router arrived LATE , over a month after my go live DATE. So first and foremost yous didn’t hold your end of the contract we entered into, not me.

  • Plusnet Plusnet (@Plusnet) reported

    @PhilDay82 Hi, thank you for your patience. This charge is the first months service up front, with no additional setup fee. Your next bill would then generate a month after your activation date. Sorry for the confusion. Dylan Plusnet Sheffield.

  • hannah_mounsey Hannah Mounsey (@hannah_mounsey) reported

    @Plusnet She has spoken to many people who have said they’re sorry but haven’t done anything to fix the issue. It has gone beyond an inconvenience… DM sent

  • forkandcarrot Oliver Coningham (@forkandcarrot) reported

    @Plusnet Morning! Is there an issue with mobile network in the BA6 postcode area? Both myself and my wife have Plusnet sims and there's an issue with making and receiving calls.

  • Plusnet Plusnet (@Plusnet) reported

    @ic_ca Hi Jess, I'm sorry to hear about this. If you're still experiencing this issue and not managed to speak to anyone, you can drop your username in a PM and we'll be able to take a further look for you. - Curtis, Plusnet Sheffield

  • LaurennHolmesss Lauren Holmes (@LaurennHolmesss) reported

    @Plusnet tonight your internet will not work at all! Cuts out, boots back up and as soon as it is blue again it cuts out! Terrible! what is going on!!!

  • ejselley Ed Selley (@ejselley) reported

    @Plusnet When 5.6GHz is lost, it's apparent on Android, iOS and Windows so it's not a rogue element with my equipment here. Your router is broken and I really need a new one please.

  • FlagBlyth Flag Blyth 🌹👵 #JeremyCorbynIsMyPM (@FlagBlyth) reported

    @plusnethelp @Plusnet Please sort out braodband issues - was never the best but will not stay connected for longer than five minutes for last week - tel lines wait over 70 minutes only to be cut off and NO where now to DM on twitter?

  • TomThomas33 TomThomas (@TomThomas33) reported

    @Plusnet hey there . Home phone service has gone live today but seems like broadband may not activate until tomorrow possibly until midnight . Is that normal to have to wait 48 hours without internet (previous service has already stopped)