Plusnet

Plusnet Outage Report in Cleveleys, Lancashire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cleveleys, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cleveleys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cleveleys, Lancashire, England 12/16/2025 19:05

December 16: Problems at Plusnet

Plusnet is having issues since 11:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Cleveleys, England

Latest outage, problems and issue reports in Cleveleys and nearby locations:

  • Simmonslfc Scott simmons (@Simmonslfc) reported from Middleton, England

    @Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp

  • vickyfylde The Fylde Blackpool (@vickyfylde) reported from South Shore, England

    @Plusnet I can honestly say this has been the worst experience ever! One month to get broadband installed as you forgot about me!!! Appalling customer service. I’ve now been told to call you back on Friday when I’m up and running to discuss a gesture of goodwill!!!

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁

  • bluenige nigel harrison (@bluenige) reported from Longton, England

    My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕

  • br1mcg brian McG 🇪🇺⭐⭐ (@br1mcg) reported from Saint Annes on the Sea, England

    @stonefish100 Plusnet have some decent deals just now. We're with them.. No reliability issues.. and you get the BT Sports app for a Fiver too.

  • m1maj Martyn Johnson (@m1maj) reported from South Shore, England

    @plusnethelp Contacting you about a line which was transferred from BT to Plusnet. Ever since the transfer, Caller ID has not worked at all. Can you help?

  • glenblackpool Glen Guest House (@glenblackpool) reported from South Shore, England

    Still waiting for assistance from @Plusnet and @plusnethelp Issue been going on since June and still no internet. Absolutely terrible customer services

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • frank10743117 frank (@frank10743117) reported

    @Plusnet I have tried to contact his team to discuss it and was told that no one else was allowed to discuss my ticket and I’d have to wait to see if he wanted to call me back but that never happened it’s been over 4 months and nothings been done to fix my issues

  • BradishMark Mark Bradish (@BradishMark) reported

    @Plusnet I just applied for the Customer Provisioning Advisor and the Customer Solutions Advisor positions. Thank you for considering my applications.

  • scam516 Sam campbell (@scam516) reported

    @Plusnet thats it ****** off to max with you utter wankers... you **** up my account to were i was given 4 months free... that wasnt done and it was re put onto my account... and you today take money after 1 month on.. i will be going all the way now..

  • AdamRajeesh Adam "Punjabi Rajeesh" Simpson (@AdamRajeesh) reported

    @Plusnet go **** yourselves

  • kingdomkaren Karen (@kingdomkaren) reported

    @Plusnet I appreciate you escalating it. We won’t be waiting 4 weeks like your (ex) customer mentioned earlier. If it’s not connected today we will be calling to cancel.

  • adrianince Adrian Ince (@adrianince) reported

    @Plusnet #PlusNetMobile the only network not to support UK government's SMS phishing/spam reporting service on 7726 - when are you going to fix this?

  • andrewkowq +233261770092 (@andrewkowq) reported

    @zoezoe24445845 @Plusnet Go inbox Direct_services1 on Instagram he got the best service he is fast and reliable he help me to recover back my hacked account

  • scam516 Sam campbell (@scam516) reported

    @Plusnet Also why has it taken 5 phone calls for that to be sorted... its a total joke.. your customer service is crap.. and so is the internet service... yet i still dont hear back unless i put stuff on here to you lot... absolute joke..

  • Rob__Daniels Rob 🦈 (@Rob__Daniels) reported

    @Plusnet any issues with internet in CT5? Been on and off both today and yesterday

  • BradishMark Mark Bradish (@BradishMark) reported

    @Plusnet I just applied for the both the Customer Solutions Advisor and Customer Solutions Advisor positions. Thank you for considering my applications.