Plusnet

Plusnet Outage Report in Carrickfergus, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Carrickfergus, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Carrickfergus and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Carrickfergus, Northern Ireland 12/07/2025 09:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Carrickfergus, Northern Ireland

Latest outage, problems and issue reports in Carrickfergus and nearby locations:

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @gadget_gaz Hi there @gadget_gaz, I'm sorry your having problems switching your service. I get that this must be so annoying and I would like to get it sorted for you. Could you DM me your Plusnet username so I can have a peak at your account? -Mike.P Sheffield

  • MarcWeb94173753 Marc Webb (@MarcWeb94173753) reported

    @TalkTalk Why nobody in your company has the backbone to pick up a phone and explain why you didn’t repair,why I got charged,why I had to pay a exit fee, Plusnet sorted it in 3 days and I’ve never had such a good signal by the way it was a faulty master socket

  • WelshPrinters Justin 💙 (@WelshPrinters) reported

    @CBobblers1878 Can't go wrong with a bit of Plusnet for £27 a month? Had an external line issue, they had an engineer out to fix it within days, even compensated us without asking. Family of 5 all streaming, gaming & I work from home, it's never struggled.

  • ysrmahmood 🎮ysr mahmood🕹️ (@ysrmahmood) reported

    I have been with @Plusnet for more than a decade now, & I have found the service useful, that being said I have decided to cancel now & am not able to receive any password reset 🤔👎

  • johnmcphie John McPhie (@johnmcphie) reported

    @plusnet I urgently need broadband support and all of your phone numbers are down. Help!

  • MichaelCunnane Michael Cunnane (@MichaelCunnane) reported

    @Plusnet my plusnet broadband is down. Is Gloucester area ok?

  • DrMattGray Dr Matt Gray (@DrMattGray) reported

    @TalkTalk @atkinson_misty There’s little point in sending a dm unfortunately as you just get fobbed off with excuses, passed around different departments, none of who can answer your questions or sort the problem and then suggest you go back to sales and reorder. Cancel and try @Plusnet

  • Kamran_Ali687 KamranAli (@Kamran_Ali687) reported

    Spoke to @Plusnet - Re: loss of network service. November 2022 (10 days) again last week (3 days) They offered £3.50 first then £7.50 for the inconvenience. When i said the inconvenience caused was worth more than the offer. I was told you can always leave @Plusnet. V. POOR

  • Pro_Snapper David Millington (@Pro_Snapper) reported

    @Plusnet my Father-in-Laws landline is not working. We’ve called you to let you know that he is vulnerable and needs it for his emergency button to work. He falls regularly. Please can you fix it today? Please DM for details.

  • EalingBrewing Ealing Brewing (@EalingBrewing) reported

    @Plusnet As you know, I've already called to tell you to cancel the contract. What would calling again achieve?