Plusnet Outage Report in Buckley, County of Flintshire, Wales
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Buckley, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Buckley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (67%)
-
Wi-fi (15%)
-
Total Blackout (12%)
-
E-mail (4%)
-
Phone (1%)
-
TV (1%)
Live Outage Map Near Buckley, County of Flintshire, Wales
The most recent Plusnet outage reports came from the following cities: Chester and Queensferry.
| City | Problem Type | Report Time |
|---|---|---|
 Chester |
Internet | |
| Chester |
Internet | |
| Chester |
Internet | |
| Queensferry |
||
| Chester |
Internet | |
| Chester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Buckley, Wales
Latest outage, problems and issue reports in Buckley and nearby locations:
-
Aroundtheworldandback
(@weloveourboat) reported
from
Chester, England
@plusnethelp your customer service live chat and phone number is not very helpful. Do I automatically get a new router if I join Plusnet broadband and phone package? Simple question. Can’t get an answer!
-
Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Plusnet come on answer your phones and dont send people to a disconnect message because of high volumes. Need an update on the issue your support technician made worse and now have no service whatsoever. I need Internet to work #wfh
-
David Edwards
(@davedpg) reported
from
Caerwys, Wales
@davedpg: Absolutely crap service from @plusnet today. Not getting full speeds and constant drop outs
-
Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Daily_Express @Plusnet Why do I have to get my updates on service outage from the Daily Express?
-
Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Stano_6 @Plusnet Down the road have FTTP but its hit and miss around here. some people still have less than 5mbps downloads speeds in brand new estate builds
-
TheMiniTour 💙
(@theminitour) reported
from
Mold, Wales
I logged a call about our internet dropping out with @Plusnet at 9am. By lunchtime the @WeAreOpenreach guy had found the fault, stripped and replaced the wires and sockets and solved the issue. Great service from both companies 👍🏻👍🏻👍🏻
-
Bricklands Fish, Seafood and Game
(@bricklandsfish) reported
from
Chester, England
@SteveTomlinson4 Ohh read you have to phone them to cancel.. just can’t switch. Anyway all sorted.. took 2 min online to switch to Plusnet. £96 a year saved
-
Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Plusnet The resolution has never been concluded. Waited for callback but none received. Resolution to just close tickets, without customer agreement is poor customer service
-
Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Plusnet @plusnethelp rang for update on my ticket to unarchive mailbox.turns out the tech support filed incorrect ticket and it was rejected so new ticket needed to be raised. almost 24h later and nothing has been done with my ticket #nothappy 🤬🤬🤬🤬🤬🤬
-
reg morris
(@gold123win) reported
from
Neston, England
Has anybody else out there had any problems with BTGroup Open Reach EE or Plusnet Just who or why was this takeover of UKTelecoms allowed I sit in silence daily can’t receive tweets I want the CEO of BTGroup to apologise for the treatment received here in #Neston @ElSenala #Marr
-
reg morris
(@gold123win) reported
from
Neston, England
We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom
-
reg morris
(@gold123win) reported
from
Neston, England
@handyman_neil @omraj_jeetun @Jimmy_the_Newb @CathyPe78176224 @The_Foreclosure @VadodaraAirport @BBCWorld @BBCNewsnight @Rhorud09 @Ofcom @CommonsCMS I wish it was that easy Do you know #BTGroup control 90% of the UK network Who in their right mind gave them this control What do they own BTGroup OpenReach PlusNet & EE+If Engineers & Top Personnel are #Masons can anybody see the link Anybody can be targeted to fail @CommonsCMS
-
Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Stano_6 @Plusnet Should have just carried on rebooting the router, didnt expect them to make the issue worse.
-
reg morris
(@gold123win) reported
from
Neston, England
Just why does my #VPN security has a problem verifying @Plusnet security onthe internet Just whois playing games with my life long gap of inactivity of hours being switched off My mobile phone was attacked on April 1st only on Friday switched back on BTGroup admit your part #Marr
-
Barrie Fairhurst
(@Baz_Fairhurst) reported
from
Neston, England
@Plusnet Suffering poor broadband today. CH64 9RQ postcode. Please help, trying to work!
-
Mark Robinson
(@MarkRob23807011) reported
from
Rhosllanerchrugog, Wales
@Plusnet My broadband speed is very slow !!!!
-
Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Plusnet message this morning advised to check back in a couple of hours. Now says resolution by tomorrow morning on email issue. Please expand on what the issue is and when actually service will be restored, call centre message suggests you dont know really.
-
Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Plusnet Oh no they havent. i just rang again and the ticket had been rejected by the support team!!! #poorservice #ineedmyemails
-
Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Plusnet again email issues at plusnet. Still waiting for a response to a complaint I raised weeks ago and today emails have been down for 12+ hours. Who are the minority doing all the good reviews
-
steven white
(@thatboygwyn) reported
from
Ruthin, Wales
@Plusnet my dad got a sim from you guys a month or so ago but the reception is nonexistent, no 4g or WiFi calling and he’s barely able to use his phone. How do we cancel the contract?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
r.a. hagan 🐸
(@RAHagan_) reported
i had never thought about the plusnet guy til someone from tinder learned i'm from yorkshire and said i sounded like the plusnet guy and now i often think about the plusnet guy
-
Gav Roberts
(@DJGRoberts) reported
@plusnet “we’ll do you proud” you can’t even do yourselves proud, absolutely shocking customer service, just when you think you’re getting somewhere the next person you talk to contradicts everything you’ve previously been told! #mixedmessages #lies #incompetence
-
Marc Blackie
(@LordBlackstock) reported
@plusnethelp Hello been waiting over two months for my Plusnet rewards card. Feel tricked into going with your service when switching. No response to numerous emails. I have sent you a PM please can you respond today @Plusnet
-
Charlie Evans
(@bazeboiee) reported
@plusnethelp Our broadband is terrible right now. Ping takes ages and running a zoom session and video stream isn't possible. What's occurring? @Plusnet
-
Sheridan Birtwistle
(@twwooer) reported
@Plusnet contract renewal for my 88 year-old Mum too expensive at £29.99/month for 10Mb plus inclusive calls. Switching to @NOWTV broadband at £18/month for same deal. Do we need to inform you officially to terminate? Thank you
-
Penny Waller
(@pitstopproperty) reported
@Plusnet trying to cancel my account. Been on hold for 17 minutes so far. Doesn’t make me want to come back! 🤨
-
Martin Gilmour
(@MartinGilmour29) reported
@Plusnet our new service with you started today and we have not router box, your online chat function is no use and can’t get through on the phone, can someone help please 😩
-
🅼🅸🆂🆃🅴🆁|🅶
(@galloform) reported
@virginmedia 15 years a customer. My new deal £83 p/m. New customer £45 p/m. Retentions offered £8 p/m saving, with increase of £4 p/m to come in March. Sky, BT and PlusNet all around £40 p/m. How to treat a long standing customer- NOT. I'm off. Bye !
-
Keith Corrigan
(@keithjcorrigan) reported
@Plusnet @bbcbitesize Be nice for my broadband to stop dropping off. Very poor service, and I’m not the only one!
-
Stu Wilson
(@_StuartWilson_) reported
@plusnethelp @Plusnet are you going to keep leaving us with substandard service and expect payment?? Fix the issues we have had since installation not ignore them and bury it. I have never had so much drama with any internet company in the last 17 years!!