Plusnet outages and service status in Buckley, Wales

Problems in the last 24 hours in Buckley, Wales

Plusnet signals over the past 24 hours, with local activity from Buckley, Wales and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Buckley, Wales

Latest outage, problems and issue reports in Buckley and nearby locations:

• 
  Mark Robinson (@MarkRob23807011) reported 2 seconds ago from Rhosllanerchrugog, Wales

  @Plusnet My broadband speed is very slow !!!!

• 
  David Edwards (@davedpg) reported 1 minute ago from Caerwys, Wales

  @davedpg: Absolutely crap service from @plusnet today. Not getting full speeds and constant drop outs

• 
  reg morris (@gold123win) reported 4 minutes ago from Neston, England

  We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom

• 
  reg morris (@gold123win) reported 5 minutes ago from Neston, England

  Has anybody else out there had any problems with BTGroup Open Reach EE or Plusnet Just who or why was this takeover of UKTelecoms allowed I sit in silence daily can’t receive tweets I want the CEO of BTGroup to apologise for the treatment received here in #Neston @ElSenala #Marr

• 
  Aled Roberts (@aledrob) reported 9 minutes ago from Saltney, Wales

  @Stano_6 @Plusnet Down the road have FTTP but its hit and miss around here. some people still have less than 5mbps downloads speeds in brand new estate builds

• 
  steven white (@thatboygwyn) reported 9 minutes ago from Ruthin, Wales

  @Plusnet my dad got a sim from you guys a month or so ago but the reception is nonexistent, no 4g or WiFi calling and he’s barely able to use his phone. How do we cancel the contract?

• 
  Robin Parker (@robin_parker) reported 11 minutes ago from Argoed, Wales

  Hey @Plusnet, instead of just issuing template "sorry to hear bla bla" replies to a handful of your many customers who are without service this morning, how about acknowledging more widely that there's a major outage??

• 
  Aroundtheworldandback (@weloveourboat) reported 11 minutes ago from Chester, England

  @plusnethelp your customer service live chat and phone number is not very helpful. Do I automatically get a new router if I join Plusnet broadband and phone package? Simple question. Can’t get an answer!

• 
  Aled Roberts (@aledrob) reported 17 minutes ago from Saltney, Wales

  @Plusnet again email issues at plusnet. Still waiting for a response to a complaint I raised weeks ago and today emails have been down for 12+ hours. Who are the minority doing all the good reviews

• 
  Aled Roberts (@aledrob) reported 18 minutes ago from Saltney, Wales

  @Plusnet message this morning advised to check back in a couple of hours. Now says resolution by tomorrow morning on email issue. Please expand on what the issue is and when actually service will be restored, call centre message suggests you dont know really.

• 
  reg morris (@gold123win) reported 20 minutes ago from Neston, England

  I want to know who has broke into my line I am being deprived of Broadband Business Speed Mb’s Broadband Speed Test 2 Tests first one Ping 17 ms Download 13.77 Mb/s Upload 15.79Mb/s 2nd ping 17ms Download 9.88Mb/s Upload 14.79 Mb/s @PlusNet help My Mobile phone half bright why ?

• 
  reg morris (@gold123win) reported 28 minutes ago from Neston, England

  @handyman_neil @omraj_jeetun @Jimmy_the_Newb @CathyPe78176224 @The_Foreclosure @VadodaraAirport @BBCWorld @BBCNewsnight @Rhorud09 @Ofcom @CommonsCMS I wish it was that easy Do you know #BTGroup control 90% of the UK network Who in their right mind gave them this control What do they own BTGroup OpenReach PlusNet & EE+If Engineers & Top Personnel are #Masons can anybody see the link Anybody can be targeted to fail @CommonsCMS

• 
  Aled Roberts (@aledrob) reported 30 minutes ago from Saltney, Wales

  @Daily_Express @Plusnet Why do I have to get my updates on service outage from the Daily Express?

• 
  Aled Roberts (@aledrob) reported 38 minutes ago from Saltney, Wales

  @Plusnet @plusnethelp rang for update on my ticket to unarchive mailbox.turns out the tech support filed incorrect ticket and it was rejected so new ticket needed to be raised. almost 24h later and nothing has been done with my ticket #nothappy 🤬🤬🤬🤬🤬🤬

• 
  reg morris (@gold123win) reported 38 minutes ago from Neston, England

  Just why does my #VPN security has a problem verifying @Plusnet security onthe internet Just whois playing games with my life long gap of inactivity of hours being switched off My mobile phone was attacked on April 1st only on Friday switched back on BTGroup admit your part #Marr

• 
  Bricklands Fish, Seafood and Game (@bricklandsfish) reported 42 minutes ago from Chester, England

  @SteveTomlinson4 Ohh read you have to phone them to cancel.. just can’t switch. Anyway all sorted.. took 2 min online to switch to Plusnet. £96 a year saved

• 
  reg morris (@gold123win) reported 48 minutes ago from Neston, England

  Just why was my other Family Member attacked with 0.6 Mb+6-10 days wait for 1571 answer service This 1571 trait was the same as myself in #Neston This 0.6 Mb was received by 3 Providers BTGroup Talk Talk PlusNet yet every body else next door received 15Mb I experienced 2.6-2.8 Mb

• 
  Aled Roberts (@aledrob) reported 50 minutes ago from Saltney, Wales

  @Plusnet come on answer your phones and dont send people to a disconnect message because of high volumes. Need an update on the issue your support technician made worse and now have no service whatsoever. I need Internet to work #wfh

• 
  TheMiniTour 💙 (@theminitour) reported 58 minutes ago from Mold, Wales

  I logged a call about our internet dropping out with @Plusnet at 9am. By lunchtime the @WeAreOpenreach guy had found the fault, stripped and replaced the wires and sockets and solved the issue. Great service from both companies 👍🏻👍🏻👍🏻

• 
  Barrie Fairhurst (@Baz_Fairhurst) reported 59 minutes ago from Neston, England

  @Plusnet Suffering poor broadband today. CH64 9RQ postcode. Please help, trying to work!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Just Me (@__Cappo__) reported 2 minutes ago

  @Plusnet are you trying to get rid of old F9 mail customers by lifting the spam filter? Been a customer for >25 years, the amount of junk mail I get these days, with the highest setting on your portal, is ridiculous.

• 
  GM Mark Howitt (@MarkHowitt) reported 4 minutes ago

  @Plusnet poor again making me lose connection another call needed for comp @Ofcom

• 
  𝒌𝒆𝒍𝒍𝒊𝒆 ✨ (@kelliemufc) reported 5 minutes ago

  plusnet sucks *** honestly

• 
  Clareq12.bsky.social- REAL socialists wear masks😷 (@ClareQ12) reported 8 minutes ago

  @Plusnet @EE Also, the internet speeds are pretty pathetic. About 120mbps rather than the 500 they promised. So @Plusnet I have 2 questions for you: 1) how good is your "award winning" customer service? 2) what's your contract cooling off period, and do you know other companies exist?

• 
  GM Mark Howitt (@MarkHowitt) reported 11 minutes ago

  @bt_uk Slighty worried about @Plusnet cust service as a @bt_uk shareholder... he said it wasn't part of his job to know about the direct debit guarantee!

• 
  Martyn Lucas (@Martyn_Lucas) reported 15 minutes ago

  @EE Trying to rip my elderly parents off! Terrible service! Moved them from a working service with @Plusnet , to a service that keeping dropping. Someone called them today saying they needed 900 Full Fibre! They are 2 OAPs who occasionally stream!

• 
  sussexgirl (@sussexgirl3) reported 18 minutes ago

  My sister who was with plusnet but was then changed to EE ( Both part of B.T.) It has taken 3 mnths but they have lost her landline , given another which means telling everyone. So Brit Telecom not world leaders in communication but champions of very poor service .

• 
  Mark Bush (@mjb8028) reported 19 minutes ago

  @Plusnet we were without internet for best part of 2 weeks at the end of June going into July, was fixed 6th July… was told we would be entitled to retrospective compensation off the bill (which was never properly explained) so I phoned up

• 
  Robert Martin (@AndyGraysdouble) reported 21 minutes ago

  Before BT/EE ever regale us with what they do in AI they might first get round to getting vulnerable customer digital switchovers done quickly and seamlessly- a total shambles @BT @EE @Plusnet

• 
  Oli Wright (@falo209) reported 22 minutes ago

  @Danjsalt @SkyUK Their support got worse and worse over my last few years with them, and navigating their awful site or trying to contact a human is soul destroying. Honestly, find anyone else. Plusnet were a breath of fresh air by comparison.