Plusnet Outage Report in Buckley, County of Flintshire, Wales
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Buckley, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Buckley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
E-mail (5%)
-
Phone (1%)
-
TV (%)
Live Outage Map Near Buckley, County of Flintshire, Wales
The most recent Plusnet outage reports came from the following cities: Holywell.
| City | Problem Type | Report Time |
|---|---|---|
 Holywell |
Internet | |
| Chester |
Internet | |
| Chester |
Internet | |
| Chester |
Internet | |
| Chester |
Internet | |
| Queensferry |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Buckley, Wales
Latest outage, problems and issue reports in Buckley and nearby locations:
-
Bricklands Fish, Seafood and Game
(@bricklandsfish) reported
from
Chester, England
@SteveTomlinson4 Ohh read you have to phone them to cancel.. just can’t switch. Anyway all sorted.. took 2 min online to switch to Plusnet. £96 a year saved
-
Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Stano_6 @Plusnet Down the road have FTTP but its hit and miss around here. some people still have less than 5mbps downloads speeds in brand new estate builds
-
Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Plusnet again email issues at plusnet. Still waiting for a response to a complaint I raised weeks ago and today emails have been down for 12+ hours. Who are the minority doing all the good reviews
-
Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Plusnet The resolution has never been concluded. Waited for callback but none received. Resolution to just close tickets, without customer agreement is poor customer service
-
Robin Parker
(@robin_parker) reported
from
Argoed, Wales
Hey @Plusnet, instead of just issuing template "sorry to hear bla bla" replies to a handful of your many customers who are without service this morning, how about acknowledging more widely that there's a major outage??
-
Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Plusnet @plusnethelp rang for update on my ticket to unarchive mailbox.turns out the tech support filed incorrect ticket and it was rejected so new ticket needed to be raised. almost 24h later and nothing has been done with my ticket #nothappy 🤬🤬🤬🤬🤬🤬
-
Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Plusnet message this morning advised to check back in a couple of hours. Now says resolution by tomorrow morning on email issue. Please expand on what the issue is and when actually service will be restored, call centre message suggests you dont know really.
-
Aroundtheworldandback
(@weloveourboat) reported
from
Chester, England
@plusnethelp your customer service live chat and phone number is not very helpful. Do I automatically get a new router if I join Plusnet broadband and phone package? Simple question. Can’t get an answer!
-
reg morris
(@gold123win) reported
from
Neston, England
I want to know who has broke into my line I am being deprived of Broadband Business Speed Mb’s Broadband Speed Test 2 Tests first one Ping 17 ms Download 13.77 Mb/s Upload 15.79Mb/s 2nd ping 17ms Download 9.88Mb/s Upload 14.79 Mb/s @PlusNet help My Mobile phone half bright why ?
-
Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Stano_6 @Plusnet Should have just carried on rebooting the router, didnt expect them to make the issue worse.
-
Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Plusnet Oh no they havent. i just rang again and the ticket had been rejected by the support team!!! #poorservice #ineedmyemails
-
David Edwards
(@davedpg) reported
from
Caerwys, Wales
@davedpg: Absolutely crap service from @plusnet today. Not getting full speeds and constant drop outs
-
reg morris
(@gold123win) reported
from
Neston, England
Just why does my #VPN security has a problem verifying @Plusnet security onthe internet Just whois playing games with my life long gap of inactivity of hours being switched off My mobile phone was attacked on April 1st only on Friday switched back on BTGroup admit your part #Marr
-
Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Plusnet come on answer your phones and dont send people to a disconnect message because of high volumes. Need an update on the issue your support technician made worse and now have no service whatsoever. I need Internet to work #wfh
-
Barrie Fairhurst
(@Baz_Fairhurst) reported
from
Neston, England
@Plusnet Suffering poor broadband today. CH64 9RQ postcode. Please help, trying to work!
-
Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Daily_Express @Plusnet Why do I have to get my updates on service outage from the Daily Express?
-
reg morris
(@gold123win) reported
from
Neston, England
Has anybody else out there had any problems with BTGroup Open Reach EE or Plusnet Just who or why was this takeover of UKTelecoms allowed I sit in silence daily can’t receive tweets I want the CEO of BTGroup to apologise for the treatment received here in #Neston @ElSenala #Marr
-
steven white
(@thatboygwyn) reported
from
Ruthin, Wales
@Plusnet my dad got a sim from you guys a month or so ago but the reception is nonexistent, no 4g or WiFi calling and he’s barely able to use his phone. How do we cancel the contract?
-
reg morris
(@gold123win) reported
from
Neston, England
We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom
-
TheMiniTour 💙
(@theminitour) reported
from
Mold, Wales
I logged a call about our internet dropping out with @Plusnet at 9am. By lunchtime the @WeAreOpenreach guy had found the fault, stripped and replaced the wires and sockets and solved the issue. Great service from both companies 👍🏻👍🏻👍🏻
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
George Barrett
(@barrettg93) reported
@jgoodliffe_ @virginmedia I know they likely don’t offer the same download speeds but I’ve always been happy with Plusnet’s customer service, swapped to them from virgin media and they were much more helpful!
-
robert cooper
(@587fm) reported
@Plusnet my transfer date was 9th March, 7 days on I still no incoming calls, no router and since last night no broadband. Hanging 15 mins on phone this morning. Poor poor service. 2 people working from home in my house, what do I do ??????
-
Lolicon
(@Lolicon28888504) reported
@Itstheway2go @virginmedia @janhare its the rubbish routers that virgin supplies im using a plusnet router with my virgin router and it never drops
-
LynnC 🐴
(@CoucouChaudchou) reported
@Plusnet hey, ive called you 3 times today. Still cant connect. Ive just moved house. But your team want a whole list of details. Ive been a customer for 2 yrs. Not going to be able to work tomorrow. Can you pay the day's lost work?
-
Phil Scowcroft
(@philscowcroft) reported
@OurAsh1066 @Plusnet Is the hamster still turning in the wheel? Have you tried a knitting needle down the pipes to loosen a possible blockage?
-
Claire Longhurst
(@theconsulargirl) reported
@plusnethelp I'm sorry Plusnet isn't able to offer any more support too. However, it can change its policy to Opt In. Please feed this back to managers. Thank you.
-
Siobhán
(@shiv7674) reported
@OpenreachHelp Hi, I’ve been advised by Plusnet that there’s an issue in north west London that you’re working on. I’ve been without connection for nearly four hours now. Can you provide further information on when this will be resolved? Thank you.
-
Sophie Wright
(@SophieWright09) reported
@Plusnet @plusnethelp Huge issues again with my broadband... And no one to call??? Can someone please contact me!
-
John&Shaz.♤
(@john41539411) reported
@Thespianlover12 I have Plusnet. Which is great. Before I had BT. Which was ****.
-
Plusnet Help
(@plusnethelp) reported
@edwardlui Hey Edward Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. -Adam