Plusnet

Plusnet Outage Report in Buckinghamshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Buckinghamshire, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Buckinghamshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Buckinghamshire, England 03/28/2026 21:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Buckinghamshire, England

The most recent Plusnet outage reports came from the following cities: Watlington, Hemel Hempstead and Berkhamsted.

Loading map, please wait...
City Problem Type Report Time
United KingdomWatlington Phone
United KingdomHemel Hempstead E-mail
United KingdomBerkhamsted E-mail
United KingdomAylesbury Internet
United KingdomHigh Wycombe Internet
United KingdomHigh Wycombe Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Buckinghamshire, England

Latest outage, problems and issue reports in Buckinghamshire and nearby locations:

  • Hallysworld Kris Hall (@Hallysworld) reported from Thame, England

    @Plusnet hi, just wanted to check if you think 30 minutes is an acceptable time to be on hold for a fault? I reckon if I called for a new service I'd have been spoken to and completed my order by now.

  • adrian_timon Adrian Timon (@adrian_timon) reported from Holmer Green, England

    @plusnethelp The service I have received from Plusnet has been diabolical. I have been without Broadband almost 5 months and a resolution is no where in sight. Lack of communication between suppliers and internal departments. Chaos!!!

  • w2aps Richard Wilson (@w2aps) reported from Marlow Bottom, England

    Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.

  • nzbright nzbright (@nzbright) reported from Marlow Bottom, England

    My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.

  • w2aps Richard Wilson (@w2aps) reported from High Wycombe, England

    @hughwebster2 I need to get that vpn sorted. Especially as Plusnet have stopped their TV service now.

  • tfoale QuantumChoices #FBPE 🔶️ (@tfoale) reported from Wooburn, England

    @jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.

  • laurapascaud Lady Laura (@laurapascaud) reported from Beaconsfield, England

    Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴

  • amylouisecroftx Amy Croft 🐝 (@amylouisecroftx) reported from Hemel Hempstead, England

    @Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?

  • gooseandberry Goose & Berry (@gooseandberry) reported from Marlow Bottom, England

    @Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.

  • RBRbBartley Richard Bartley (@RBRbBartley) reported from Little Kingshill, England

    Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.

  • DLDD2009 DLDD (@DLDD2009) reported from Dunstable, England

    @Plusnet hello I am unable to make mobile call, it is coming up with no network but I have a full sign can you advise please?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • danoconnor Dan O'Connor (@danoconnor) reported

    @Plusnet since you fixed a fault on my line my broadband speed has halved. I have tried using your text support service but it doesn't answer. Please help!

  • galalaxyquest david eckley (@galalaxyquest) reported

    @Plusnet plusnet please resolve my complaint regarding you taking almost 3 weeks to reply to PM complaints

  • twinnster007 Dr Jason Twinn (@twinnster007) reported

    Shocking service from @Plusnet . Several calls to try and get internet back. Advised new router coming. Never arrived. Phoned to cancel. 30 mins and adviser not interested. “That’s fine, cancelled oh and we will charge you despite no internet for a month” #minusnet

  • DaveShelton Dave Shelton (@DaveShelton) reported

    Hey @Plusnet I think possibly @___Plusnet__ - claiming to be your customer service - is a scam account trying to extort money from your users. Thought you should know. (But if I'm wrong then do let me know).

  • Narenvaidee Narendran V (@Narenvaidee) reported

    @Plusnet Award-winning broadband and customer service? Awarded by bots, I’m sure. I’ve been getting unhelpful automated messages across all your platforms.

  • DaveShelton Dave Shelton (@DaveShelton) reported

    Five evenings in a row now that my broadband - provided by @Plusnet - has been down, plus it was off for the entire weekend and, as yet, no explanation or apology from them. This is, I feel, shabby service.

  • merlidimus Luminx™ 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@merlidimus) reported

    @Plusnet Do you have settings in place on your router so that I can schedule the usage of SPECIFIC devices on my Wifi network. If so, you have a new customer.

  • lawshalls Vicki Harris 🇪🇺 (@lawshalls) reported

    @Plusnet One of the things I always liked about you was customer service, but that's gone down the pan too.

  • galalaxyquest david eckley (@galalaxyquest) reported

    @Plusnet Still unable to access ticket. Please contact me by PM to resolve my complaint

  • ayley26 karen howlett (@ayley26) reported

    @Plusnet one of your advisors has just rung me, I haven't aske to be contacted by phone. He was unsuccessful, tried once ,so will ring tomorrow, or i can ring him as he's there until three pm... I.dont need to be rung, just answer my. Complaint via the ticket raised!!