Plusnet

Plusnet Outage Report in Buckinghamshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Buckinghamshire, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Buckinghamshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Buckinghamshire, England 03/04/2026 09:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Buckinghamshire, England

The most recent Plusnet outage reports came from the following cities: Hemel Hempstead, Berkhamsted, Aylesbury and High Wycombe.

Loading map, please wait...
City Problem Type Report Time
United KingdomHemel Hempstead E-mail
United KingdomBerkhamsted E-mail
United KingdomAylesbury Internet
United KingdomHigh Wycombe Internet
United KingdomHigh Wycombe Wi-fi
United KingdomHigh Wycombe Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Buckinghamshire, England

Latest outage, problems and issue reports in Buckinghamshire and nearby locations:

  • w2aps Richard Wilson (@w2aps) reported from Marlow Bottom, England

    Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.

  • RBRbBartley Richard Bartley (@RBRbBartley) reported from Little Kingshill, England

    Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.

  • adrian_timon Adrian Timon (@adrian_timon) reported from Holmer Green, England

    @plusnethelp The service I have received from Plusnet has been diabolical. I have been without Broadband almost 5 months and a resolution is no where in sight. Lack of communication between suppliers and internal departments. Chaos!!!

  • gooseandberry Goose & Berry (@gooseandberry) reported from Marlow Bottom, England

    @Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.

  • Hallysworld Kris Hall (@Hallysworld) reported from Thame, England

    @Plusnet hi, just wanted to check if you think 30 minutes is an acceptable time to be on hold for a fault? I reckon if I called for a new service I'd have been spoken to and completed my order by now.

  • iannevin1 Ian Nevin (@iannevin1) reported from Marlow Bottom, England

    @Plusnet hi my internet keeps on going off after 6 mins..? And has been doing so for 1 hr 30 mins - is there a problem with Plusnet network..?

  • nzbright nzbright (@nzbright) reported from Marlow Bottom, England

    My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.

  • w2aps Richard Wilson (@w2aps) reported from High Wycombe, England

    @hughwebster2 I need to get that vpn sorted. Especially as Plusnet have stopped their TV service now.

  • DLDD2009 DLDD (@DLDD2009) reported from Dunstable, England

    @Plusnet hello I am unable to make mobile call, it is coming up with no network but I have a full sign can you advise please?

  • laurapascaud Lady Laura (@laurapascaud) reported from Beaconsfield, England

    Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴

  • amylouisecroftx Amy Croft 🐝 (@amylouisecroftx) reported from Hemel Hempstead, England

    @Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?

  • tfoale QuantumChoices #FBPE 🔶️ (@tfoale) reported from Wooburn, England

    @jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • sphinxseth Sphinx (@sphinxseth) reported

    @Plusnet @plusnethelp internet down in Leytonstone since yesterday.. Pathetic service. Most people work from home, so no work today, no pay today. Please fix it!

  • SteelCity_ENT Mr Miran Pankhania (@SteelCity_ENT) reported

    Dear @Plusnet. I was drawn by the bright lights and fast speeds of @virginmedia but I’ve barely started as a customer with them and I already have non-functioning TV and Broadband, and have twice received incorrect billing invoices from them!

  • wkeenan Wayne 💙 (@wkeenan) reported

    @Plusnet My new SIM can't access your data network. I've called support, I tried to manually connect to your network and that failed so tried to enter the APN details I can't, it appears to be disallowed. Not great start, thinking of going already.

  • MikeFos80837729 Mike Foster (@MikeFos80837729) reported

    @bt_uk It would be gr8 if you could help in anyway happy to pay just don’t need to wait 3mths with no comms from @Plusnet (having a message left o/l when you have no Signal hence need BB is not comms)to be told it’s £250 + than agreed. happy to pm my mobile nos and email)

  • stuinweymouth Stewart Alsop (@stuinweymouth) reported

    @Plusnet Figured it out. Luckily I’m quite technical. Plus net Hub back in its box and replaced with @TPLINK Modem Router. Working a treat now.

  • Grumps88 Grumps (@Grumps88) reported

    Five weeks of no internet, 32 phone calls, countless emails, we were promised yesterday our internet would be switched on at midnight. @Plusnet have broken that promise AGAIN! You continuously blame @OpenreachHelp for not doing their job. Not sure what to believe!!

  • sphinxseth Sphinx (@sphinxseth) reported

    @Ofcom @Plusnet no service near Stratford since yesterday. Surely someone should be concerned? Especially since people are working from home.

  • wkeenan Wayne 💙 (@wkeenan) reported

    @Plusnet Cheers. No bother, your support agent “Paul on the Wirral” was cool and helped me resolve it quickly. Needed to manually delete previous network operators ‘profile’ on iOS. Might be worth updating your Help page for others that may follow.

  • RichardDobell richard dobell (@RichardDobell) reported

    @Plusnet Such a shame, PlusNet always offered a good service, sadly I’ve had to go to BT because they have connected my street to FTTP and am expecting activation within the next couple of weeks!

  • eclectic_space eclectic space (@eclectic_space) reported

    @Plusnet mobile signal is down in CT21 - looks like a mast has gone as it seems to be all mobile carriers. Any idea when it will be fixed?