Plusnet

Plusnet Outage Report in Buckinghamshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Buckinghamshire, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Buckinghamshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Buckinghamshire, England 03/06/2026 04:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Buckinghamshire, England

The most recent Plusnet outage reports came from the following cities: Hemel Hempstead, Berkhamsted, Aylesbury and High Wycombe.

Loading map, please wait...
City Problem Type Report Time
United KingdomHemel Hempstead E-mail
United KingdomBerkhamsted E-mail
United KingdomAylesbury Internet
United KingdomHigh Wycombe Internet
United KingdomHigh Wycombe Wi-fi
United KingdomHigh Wycombe Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Buckinghamshire, England

Latest outage, problems and issue reports in Buckinghamshire and nearby locations:

  • amylouisecroftx Amy Croft 🐝 (@amylouisecroftx) reported from Hemel Hempstead, England

    @Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?

  • RBRbBartley Richard Bartley (@RBRbBartley) reported from Little Kingshill, England

    Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.

  • adrian_timon Adrian Timon (@adrian_timon) reported from Holmer Green, England

    @plusnethelp The service I have received from Plusnet has been diabolical. I have been without Broadband almost 5 months and a resolution is no where in sight. Lack of communication between suppliers and internal departments. Chaos!!!

  • gooseandberry Goose & Berry (@gooseandberry) reported from Marlow Bottom, England

    @Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.

  • DLDD2009 DLDD (@DLDD2009) reported from Dunstable, England

    @Plusnet hello I am unable to make mobile call, it is coming up with no network but I have a full sign can you advise please?

  • w2aps Richard Wilson (@w2aps) reported from Marlow Bottom, England

    Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.

  • Hallysworld Kris Hall (@Hallysworld) reported from Thame, England

    @Plusnet hi, just wanted to check if you think 30 minutes is an acceptable time to be on hold for a fault? I reckon if I called for a new service I'd have been spoken to and completed my order by now.

  • nzbright nzbright (@nzbright) reported from Marlow Bottom, England

    My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.

  • AndrewW66554842 Andrew Wright (@AndrewW66554842) reported from Rickmansworth, England

    @Plusnet I am completely unable to reach anyone at plusnet customer services by phone after hours of hold music and no answer. We were switching to you for broadband but nothing has been installed and now our old provider has cut our contract and we have no internet.

  • w2aps Richard Wilson (@w2aps) reported from High Wycombe, England

    @hughwebster2 I need to get that vpn sorted. Especially as Plusnet have stopped their TV service now.

  • iannevin1 Ian Nevin (@iannevin1) reported from Marlow Bottom, England

    @Plusnet hi my internet keeps on going off after 6 mins..? And has been doing so for 1 hr 30 mins - is there a problem with Plusnet network..?

  • laurapascaud Lady Laura (@laurapascaud) reported from Beaconsfield, England

    Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴

  • tfoale QuantumChoices #FBPE 🔶️ (@tfoale) reported from Wooburn, England

    @jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • dvdmike dvdmike 🏳️‍🌈 (@dvdmike) reported

    Why is @Plusnet down again the week after I sign up again against my best judgement @plusnethelp

  • TheDanBlows Dan Blows (@TheDanBlows) reported

    @brucel I’ve got a Plusnet router, and it shares a device on the network called ‘PNHUB’.

  • BirdseyeSir Stephen H 🇬🇧😇 (@BirdseyeSir) reported

    @Plusnet My broadband download speed is below the guaranteed minimum. Your broadband service Product: Unlimited Fibre Extra Estimated Download Range: 59 - 72Mbps Estimated Upload Range: 17 - 18Mbps Minimum Guaranteed Speed: 54.6Mbps Current Line Speed (Download): 50.6Mbps

  • Catpurr1106 SammiCatpurr (@Catpurr1106) reported

    @Plusnet Also, I feel it should be down to BT or the phone provider to bar these phone numbers. If the numbers are well known enough to be quoted on "who called me" sites, then they should be taken down. Does BT not allocate the numbers in first place? They must have a specialist team.

  • YasminH73530901 Yasmin (@YasminH73530901) reported

    @TalkTalkGroup tell you you’ll get an Amazon voucher but don’t pay out. Then their customer service is the absolute pits. I had plusnet before and never had these problems @virginmedia were the same price too. As soon as I can I’m going back to them

  • olorinhenderson Olorin Henderson (@olorinhenderson) reported

    @Plusnet Sorry, you misunderstood. I wasn't asking, I was stating. This _is_ how you're delivering your service. At a stretch I can only foresee this helping the cheapest, nastiest modems with no packet scheduling whatsoever. To everyone else, it's a hindrance.

  • jenniferellis83 Jennifer Ellis (@jenniferellis83) reported

    @Plusnet my Internet has gone down 3 times in the last hour. Is there a problem in Bristol?

  • GavinGJohnson Gavin Johnson (@GavinGJohnson) reported

    @Plusnet confirmation email from you that my service changes to new provider tomorrow, but internet switched off 10 minutes ago. Petty behaviour

  • gman1406 Gareth (@gman1406) reported

    @Plusnet I won't be available at all for the next few days so I'll get in touch with timeslots when I am free so I don't miss any appointments and if the issue persists. I'll just have to use my mobile data for now. Just an FYI I also replaced the micro filter which didn't resolve it.

  • JasonCantrill Jason Cantrill (@JasonCantrill) reported

    @Plusnet The service from you is appalling. To wait more than a week for a new router is unacceptable. Customer services have lied and we have been fobbed off on nervous occasions. I recommend to those that they find another provider.