Plusnet

Plusnet Outage Report in Buckinghamshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Buckinghamshire, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Buckinghamshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Buckinghamshire, England 03/09/2026 21:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Buckinghamshire, England

The most recent Plusnet outage reports came from the following cities: Watlington, Hemel Hempstead and Berkhamsted.

Loading map, please wait...
City Problem Type Report Time
United KingdomWatlington Phone
United KingdomHemel Hempstead E-mail
United KingdomBerkhamsted E-mail
United KingdomAylesbury Internet
United KingdomHigh Wycombe Internet
United KingdomHigh Wycombe Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Buckinghamshire, England

Latest outage, problems and issue reports in Buckinghamshire and nearby locations:

  • amylouisecroftx Amy Croft 🐝 (@amylouisecroftx) reported from Hemel Hempstead, England

    @Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?

  • laurapascaud Lady Laura (@laurapascaud) reported from Beaconsfield, England

    Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴

  • tfoale QuantumChoices #FBPE 🔶️ (@tfoale) reported from Wooburn, England

    @jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.

  • RBRbBartley Richard Bartley (@RBRbBartley) reported from Little Kingshill, England

    Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.

  • adrian_timon Adrian Timon (@adrian_timon) reported from Holmer Green, England

    @plusnethelp The service I have received from Plusnet has been diabolical. I have been without Broadband almost 5 months and a resolution is no where in sight. Lack of communication between suppliers and internal departments. Chaos!!!

  • gooseandberry Goose & Berry (@gooseandberry) reported from Marlow Bottom, England

    @Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.

  • nzbright nzbright (@nzbright) reported from Marlow Bottom, England

    My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Jenn585 Jenna Abbs (@Jenn585) reported

    @plusnethelp Signed up with you on 25th Nov - my old BT service has gone off today but I have no Plusnet router. Really frustrated as currently unable to work from home. Not a good start...😣

  • pabreen8924 pabreen8924 (@pabreen8924) reported

    @Plusnet all this lovely publicity about caring and helping and yet the service is deteriorating and no response to tweets or from the help line. I wish I had never renewed let alone paid extra for supposedly better speed. Rubbish service. Will not recommend to anyone

  • MyBlondeReality Jennie (@MyBlondeReality) reported

    @Plusnet @plusnethelp I’m on the phone (after being on hold for 45 mins) with one of your tech agents who just said “he dunno how to fix it” we have no internet and haven’t since last night. He is refusing to pass me on to someone else to try and help. This isn’t good. Pls help

  • applesnj Nikki Applewhite (@applesnj) reported

    @plusnethelp @Plusnet please please can you help my friends who have had no internet now for over 2 weeks. They are 85 years old. Your customer care seems non existent HELP them please.

  • a3qs Simon Pigott (@a3qs) reported

    @plusnethelp Hello Plusnet How can I get a firmware update pushed out to my 2704N router with 7.275.6_F2704N_Plusnet firmware? I've posted a request for help on the community forum on Tuesday, where other people seem to have got help, but have had no help there. Thanks

  • Martin76x Martin - INSIDE VR (@Martin76x) reported

    @Plusnet you need to fix my connection ... I've got a faster upload than download ... WTF ??? @plusnethelp

  • jatroa Jatroa 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jatroa) reported

    @hunterathelen1 Can’t see much as @Plusnet only gives me text at the moment.. @OpenreachHelp Openreach fiddling about with system again I would think. Took them six months last time to fix it.🙄

  • PamillaBAV1 Crone(akaCorona)🤒Alone😷BA(Open)Hons (@PamillaBAV1) reported

    @Plusnet Made what I've now realised was a bad move early Nov trying to move broadband to John Lewis. Paid £25 up front to be told c17/11 the order had been cancelled. No refund of the £25 & currently been hanging on trying to get this sorted. #rubbishservice

  • PamillaBAV1 Crone(akaCorona)🤒Alone😷BA(Open)Hons (@PamillaBAV1) reported

    @Plusnet "No problem" when there most evidently IS a problem just not appropriate.

  • chrisroast chris roast (@chrisroast) reported

    @plusnethelp #randomservice openreach (not plusnet) contacted us about a 6hr break in service. 5 days later service is restored. Over that period data charges, no connectivity, no remote work. Plusnet no answer. Still waiting for customer service to at least apologise.