Plusnet Outage Report in Buckinghamshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Buckinghamshire, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Buckinghamshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Buckinghamshire, England
The most recent Plusnet outage reports came from the following cities: Watlington, Hemel Hempstead and Berkhamsted.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Buckinghamshire, England
Latest outage, problems and issue reports in Buckinghamshire and nearby locations:
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Amy Croft 🐝
(@amylouisecroftx) reported
from
Hemel Hempstead, England
@Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?
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Richard Bartley
(@RBRbBartley) reported
from
Little Kingshill, England
Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.
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nzbright
(@nzbright) reported
from
Marlow Bottom, England
My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.
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Goose & Berry
(@gooseandberry) reported
from
Marlow Bottom, England
@Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.
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Kris Hall
(@Hallysworld) reported
from
Thame, England
@Plusnet hi, just wanted to check if you think 30 minutes is an acceptable time to be on hold for a fault? I reckon if I called for a new service I'd have been spoken to and completed my order by now.
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Adrian Timon
(@adrian_timon) reported
from
Holmer Green, England
@plusnethelp The service I have received from Plusnet has been diabolical. I have been without Broadband almost 5 months and a resolution is no where in sight. Lack of communication between suppliers and internal departments. Chaos!!!
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Lady Laura
(@laurapascaud) reported
from
Beaconsfield, England
Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴
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QuantumChoices #FBPE 🔶️
(@tfoale) reported
from
Wooburn, England
@jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.
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Richard Wilson
(@w2aps) reported
from
Marlow Bottom, England
Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Saunders
(@RhYnoECfnW) reported
@NOW broadband is down. When it does finally come back, their WiFi is awful. Really regret leaving @Plusnet just to save a few quid a month.
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Erika Bean 🎬📽️🍿
(@ScreeningViolet) reported
@Plusnet having issues with more than a couple of devices connecting to the internet. We've spoken to customer service and got nowhere. Considering we have fibre unlimited which is supposed to be for multiple devices this is useless.
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Neil Conley
(@ConleyNeil) reported
@Plusnet we have had no network since yesterday morning. Is it going to be sorted today?
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Natalie
(@acidnat) reported
I find it incredible that @Plusnet has received customer service awards. Is the bar that low? Absolutely dreadful company, will not forgive them for how they're treating my mum at the moment. Counting down the days for me to reach the end of my contract with them so I can cancel.
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G
(@Giles2912) reported
@Plusnet Love when #plusnet tell you it’s your fault! Thank you #Uswith this is not customer service!
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Claire Boyd
(@ClaireB35930509) reported
@Plusnet Is there a reason you don't provide a customer service email address? I would like to speak to someone about being overcharged, but not by phone!
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Nick Derbyshire
(@darbs63) reported
@plusnet are one of the worst companies on this earth. They are claiming that my elderly disabled parents have made an 18 hour phone call, which as they well know is an almost impossibility. They are wanting to charge them over £90 for this call and they have
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Rock chick and erstwhile groupie 💙
(@BrexitResist) reported
Hey @plusnethelp @Plusnet Despite your TV adverts to the contrary, your customer support is awful. I called to add a static IP to my account. I got an email stating that I now have a static IP Great, but it didn't tell me what the IP is! I replied to the email and 1/2
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Plusnet
(@Plusnet) reported
@MichaelMale10 Hi Michael, I'm sorry to hear about this. You can contact our Support Team on 0800 432 0200, they are open 8AM - 8PM, 7 days a week. - Curtis, Plusnet Sheffield
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Ba31
(@Ba3116) reported
@Plusnet Your team have been trying hard to fix my broadband problem but its reall does not help me in speed and latency in the network so I decided to switch to different provide who can deliver better speed with low latency. Can you please help me to here.