Plusnet

Plusnet Outage Report in Bolney, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Bolney, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bolney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Bolney, West Sussex, England 11/14/2025 01:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bolney, West Sussex, England

The most recent Plusnet outage reports came from the following cities: Crawley.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrawley Internet
United KingdomBrighton E-mail
United KingdomBrighton Internet
United KingdomBrighton Phone
United KingdomBrighton TV
United KingdomLewes Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Bolney, England

Latest outage, problems and issue reports in Bolney and nearby locations:

  • NightingaleSC Nightingale Horsham (@NightingaleSC) reported from Horsham, England

    @Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy

  • MsEmmaChaplin Emma Chaplin (@MsEmmaChaplin) reported from Lewes, England

    Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • EwanCrook Ewan crook* (@EwanCrook) reported from Worthing, England

    @Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service

  • webdarren Darren Ratcliffe (@webdarren) reported from Crawley, England

    @Plusnet you took over my broadband when I was away. Travelling back in the uk to a text to say my router has only just been posted today… and I can see my old connection is offline. Two kids and Easter weekend ahead. Can you see the problem? Can you check when it was posted

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MrsFLester Fiona Lester (@MrsFLester) reported

    @Plusnet total blackout for me for 24 hours... what gives?

  • geoffoldius Geoff Old (@geoffoldius) reported

    @Plusnet I shouldn't have to ring up to renew my broadband, come on now. You have sent me an email with a special offer that's not valid when I click it. Another offer on my login is also not valid; are you sure you want me to renew?

  • Gretchin_ Katy Thorpe Ⓥ (@Gretchin_) reported

    @Plusnet Hi, I just upgraded my service with your colleague - my email confirmation has got a much higher price than we agreed on the phone. He said it’s something to do with discounts but I’m not comfortable that my only written confirmation is wrong. Can you fix?

  • JoshCorley14 Josh Corley (@JoshCorley14) reported

    @Plusnet Hello Jess, our wifi has gone down completely now. Honestly this service is so so poor. When you call back I would like to discuss the breach of contract.

  • Real_Daipanda Daniel The Necrobear💀💀💀 (@Real_Daipanda) reported

    @thraxar Aaaaagh! Screw you, plusnet. I was all hyped up for seeing you tumble down hills in expensive trucks 😭

  • roxmking rOXANNE KING (@roxmking) reported

    @Plusnet i want to cancel the sim I ordered and get a refund plse. Can someone help me

  • thraxar Thraxar (@thraxar) reported

    @Plusnet No, because it'll take hours for a response and by the time you run me through the "turn it off and on again - are you plugged in" routine it'll be back to acceptable (still well below minimum) speeds. I'm done with you - service has deteriorated since I joined.

  • chinchilla1 Lindsay Clark 💙 (@chinchilla1) reported

    @Plusnet shocking customer service from you yesterday. Cancelled my mother's account with you due to the fact that she has passed away, yet you are emailing her saying "sorry to lose you as a customer" and "can we change your mind?". Have you no compassion? Clearly not as your

  • AndrewDark1 Andrew Dark (@AndrewDark1) reported

    An update on @Plusnet and its failure to deliver my broadband. Its 3 weeks since install and 3 further engineering visits to try and deliver 16Mbps min download speed.Failed again & are now suggesting I need to wait another week of their failing before I can cancel my contract.

  • PaddyWV Paddy 🇪🇺 (@PaddyWV) reported

    @ComplainingCow Trouble is, there's very little manoeuvre for them now. We were with Plusnet for 8 years, Always able to wangle a decent deal at negotiation time, then one year they wouldn't budge, so we had to walk. I'm looking forward to "Home 5G" rolling out as that'll be real competition.