Plusnet

Plusnet Outage Report in Cradley Heath, Sandwell, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cradley Heath, Sandwell, England 02/06/2026 15:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cradley Heath, Sandwell, England

The most recent Plusnet outage reports came from the following cities: Birmingham, Wednesbury, Dudley, Wolverhampton, Oldbury, Walsall and West Bromwich.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomWednesbury Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

  • TheKentishBrum Richard Doherty (@TheKentishBrum) reported from Birmingham, England

    @Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?

  • wendylloyd Wendy Lloyd (@wendylloyd) reported from Birmingham, England

    @Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again

  • AtheneSecure Athene Secure (@AtheneSecure) reported from West Bromwich, England

    @VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet

  • foraneasylife Richard Baily (@foraneasylife) reported from Birmingham, England

    How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis

  • neilefawcett Neil Fawcett (@neilefawcett) reported from Birmingham, England

    @HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.

  • ZHollowayy Z/\K (@ZHollowayy) reported from Wednesfield, England

    @jeremycorbyn But you’re willing to make people lose their jobs at Plusnet Sky Virgin and TalkTalk. Yet alone every ******* phone company that gives a broadband service. There’s no limit to your stupidity is there.

  • neilefawcett Neil Fawcett (@neilefawcett) reported from Birmingham, England

    @MissJAFleming @Plusnet Mine has been down since morning. They say there is an outage. Looks as if it is widespread.

  • Mr_neil_c Neil (@Mr_neil_c) reported from Dudley, England

    @virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)

  • OscillateWWFC Oscillating Wildly (@OscillateWWFC) reported from Wolverhampton, England

    Plusnet wanted £120 for me to cancel my contract early. Negotiated that down to £0. Jeff, if you're looking for a Director of Football, we can talk. #wwfc

  • b68baggie ANDY TPA WBA 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@b68baggie) reported from Birmingham, England

    @Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet Why does the broadband ALWAYS fail when your office is about to close?

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.

  • GlynTW Glyn Taylor-Williams (@GlynTW) reported from Kidderminster, England

    @Plusnet @plusnethelp still waiting for you to reply so you can fix my broadband.

  • kevf12345 Blahhh (@kevf12345) reported from Dudley, England

    @Plusnet Unless you have been a customer for a longtime then you get ignored

  • Coops19891 Coops (@Coops19891) reported from West Bromwich, England

    Yeah @Plusnet a nationwide Internet outage and not a single word from yourselves in what the issue is or any estimated fix time. That'll do.

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?

  • shoddyknight Tim K | The Once and Future Skater (@shoddyknight) reported from Birmingham, England

    PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....

  • InnovationPj pj.innovation (@InnovationPj) reported from Bromsgrove, England

    @Plusnet - having problems with no mobile service, is this a known problem?

  • Beer_and_Gravy Baldy (@Beer_and_Gravy) reported from Dudley, England

    @Plusnet internet is down in DY8. Sort it out please.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • GGsnapper GG (@GGsnapper) reported

    Switched my Brdbnd 7 days ago, told it would take 10 days, today got text saying it had been delayed. Number given, called 3 times each 10min wait, no answer. No live chat, no way to contact them. #Plusnet @Plusnet . My advice .. stay well clear. Will cancel asap, given a chance

  • S_U_A_R Jon Smith (@S_U_A_R) reported

    @Samantha_h_701 @GemmaKennedy13 No bad. The one thing I’ll give about my Plusnet broadband is that it’s cheap as ****

  • Fenny_Goldfish Fenchurch S Goldfish 💙 (@Fenny_Goldfish) reported

    @Plusnet My mother's phone & broadband was due to switch yesterday and we were expecting a fibre router. I was going to set it up today, but nothing hax arrived. Please advise, as if I don't set it up and the switch happens, 86 yr old customer will be withoutinternet & phone.

  • PCornish5 P Cornish (@PCornish5) reported

    @CornwallLive I was moaning about my Plusnet mobile contract increasing in April... but seeing how Plusnet (with other providers) have stepped up to help loved keep I touch between UK and Ukraine... Well good for you!

  • stephenmedlock Stephen Medlock🗽🇬🇧🇫🇷 (@stephenmedlock) reported

    @Plusnet How would that be, I have a long email saying prices are rising but cannot see anything on we have broken the contract you can leave.

  • bexrippon bex rippon (@bexrippon) reported

    @Plusnet we have no wifi or broadband and the router is flashing red. I’ve followed the troubleshooting guide but still not working. Chester area. Please can you support?

  • forr3s forr3s (@forr3s) reported

    @Plusnet is website down? Getting a server error message

  • capod30 caroline (@capod30) reported

    @Plusnet Any news? 🤞 wanted to watch the Footie tonight, and still struggling to keep in touch with my family, have some mobile signal but it's patchy where we live and no landline 🙏

  • Plusnet Plusnet (@Plusnet) reported

    @Seniormp Hi Martin. I'm sorry that you've had problems with your WiFi but it's great to hear that the advisor you spoke to was helpful. I will pass this on! Please don't hesitate to get back in touch on here if there's anything else that we can help with. Regards, Emily Plusnet Leeds 🌞

  • ranvru Ran Math (@ranvru) reported

    @Plusnet Hello. I've just joined you guys on a mobile plan. I received my contract email but there's no mention on when I my number would be ported over to your network. I did provide you with a PAC when I signed up online - are you able to check for me please?