Plusnet Outage Report in Cradley Heath, Sandwell, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Cradley Heath, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Cradley Heath, Sandwell, England
The most recent Plusnet outage reports came from the following cities: Birmingham, Oldbury, Wolverhampton, Halesowen and Sutton Coldfield.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Wi-fi | ||
Wi-fi | ||
Internet |
Community Discussion
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Plusnet Issues Reports Near Cradley Heath, England
Latest outage, problems and issue reports in Cradley Heath and nearby locations:
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Neil Fawcett (@neilefawcett) reported from Birmingham, England
@MissJAFleming @Plusnet Mine has been down since morning. They say there is an outage. Looks as if it is widespread.
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Neil (@Mr_neil_c) reported from Dudley, England
@virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)
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Richard Baily (@foraneasylife) reported from Birmingham, England
How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis
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Wendy Lloyd (@wendylloyd) reported from Birmingham, England
@Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again
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Tim K | The Once and Future Skater (@shoddyknight) reported from Birmingham, England
PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....
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Michelle Yeomans (@Mish80s) reported from Birmingham, England
@Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !
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Z/\K (@ZHollowayy) reported from Wednesfield, England
@jeremycorbyn But you’re willing to make people lose their jobs at Plusnet Sky Virgin and TalkTalk. Yet alone every ******* phone company that gives a broadband service. There’s no limit to your stupidity is there.
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pj.innovation (@InnovationPj) reported from Bromsgrove, England
@Plusnet - having problems with no mobile service, is this a known problem?
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Oscillating Wildly (@OscillateWWFC) reported from Wolverhampton, England
Plusnet wanted £120 for me to cancel my contract early. Negotiated that down to £0. Jeff, if you're looking for a Director of Football, we can talk. #wwfc
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Patricia (@Crayzeegal01) reported from Birmingham, England
@Plusnet Why does the broadband ALWAYS fail when your office is about to close?
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Baldy (@Beer_and_Gravy) reported from Dudley, England
@Plusnet internet is down in DY8. Sort it out please.
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Glyn Taylor-Williams (@GlynTW) reported from Kidderminster, England
@Plusnet @plusnethelp still waiting for you to reply so you can fix my broadband.
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ANDY TPA WBA 🏴 (@b68baggie) reported from Birmingham, England
@Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband
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Coops (@Coops19891) reported from West Bromwich, England
Yeah @Plusnet a nationwide Internet outage and not a single word from yourselves in what the issue is or any estimated fix time. That'll do.
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Patricia (@Crayzeegal01) reported from Birmingham, England
@Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?
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Blahhh (@kevf12345) reported from Dudley, England
@Plusnet Unless you have been a customer for a longtime then you get ignored
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Nicola Cooper (@StuntKi) reported from Halesowen, England
@Plusnet I joined BRSK on 18th July 2025 and was told by BRSK that Plusnet would be cut off on 19th July and I would then be sent my final bill from Plusnet. Plusnet then sent me a bill for another month for a service which I am not using. How do I make a complaint?
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Michelle Yeomans (@Mish80s) reported from Birmingham, England
@Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.
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Neil Fawcett (@neilefawcett) reported from Birmingham, England
@HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.
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Richard Doherty (@TheKentishBrum) reported from Birmingham, England
@Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan Bromley (@bromleyj) reported
Normally I pick up my Plusnet email using Gmail POP3, and that doesn't seem to be working as smoothly as normal either. But Gmail can send from my Plusnet a/c using SMTP without problem. All very odd.
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Helen (@Helenintgarden) reported
@Plusnet Thankfully my messages have both been sent now... We use an email client and messages are a bit unpredictable but seem to get through eventually... I was just relieved to find out that it wasn't a problem with my phone...
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Tom Spaceman (@tom_spaceman) reported
@Plusnet Just been informed that Plusnet are no longer happy to support my Fibre to the Premises and that I should move to BT when my contract runs out in January. Thanks Plusnet, I really feel valued as a customer.
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Anthony Ewers (@ante1974) reported
@duxastroman @Plusnet Two days without email is awful!
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Grandad Martin 👴🏻💙 (@MartinKPearson) reported
@Plusnet @HelloFromMarcus ...how many hours without service now Marcus??
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Digital Maverick (@digitalmaverick) reported
Hey @plusnet. We are into our 3rd day of nightmarish email service. Your response is absolutely shocking. When will your webmail be usable as a service again?
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Karen Palmer (@Kazziee) reported
Whats up with @Plusnet service? WiFi a bit pants and no emails for 2 days. Never had any problems before 😢😢
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Stephen Welling (@stevewelling15) reported
@Plusnet @BensEasyPc why don't you actually broadcast this instead of just replying to people's worries? Pretty rubbish service tbh.
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KGB (@kbavalia) reported
@Plusnet @GrahamKing1982 I hope Anoush told @GrahamKing1982 that the plusnet email service has been down for 48hrs!
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Richard Greenfield (@superfastsax) reported
@Plusnet absolutely shocking you’ve still got email issues , seems to reinforce the trend to avoid ISP for email