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Post Office

Post Office Outage Report in Hengoed, Caerphilly County Borough, Wales

Why is my Post Office service not working?

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Full Outage Map

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Post Office. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  • 44% Internet (44%)
  • 30% Total Blackout (30%)
  • 15% Wi-fi (15%)
  • 11% E-mail (11%)

Live Outage Map Near Hengoed, Wales

The most recent Post Office outage reports came from the following cities: Newport, and Cardiff.

CityProblem TypeReport Time
Newport Internet 2 days ago
Cardiff Total Blackout 1 month ago
Cardiff Wi-fi 1 year ago
Cardiff Internet 2 years ago
Newport Internet 2 years ago
Cardiff Wi-fi 3 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Post Office Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • vincecox50
    Vince Cox (@vincecox50) reported from Abergavenny, Wales

    @PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.

  • CressidaFord
    Cressida Ford (@CressidaFord) reported from Cardiff, Wales

    @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

  • TheBigfellainc
    TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales

    @leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!

  • BlockA_Row3
    Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales

    @PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.

  • PandaEduLtd
    Panda Education (@PandaEduLtd) reported from Caerphilly, Wales

    @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

  • Ellie_Silcox
    Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    @RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.

  • TheNewCourtUsk
    New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales

    @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

  • ondineb
    Hot Dog Trainer (@ondineb) reported from Ferndale, Wales

    @PostOffice @RoyalMailHelp I think I'll tea reach out to @MindCharity who sends a broken bloody QR code?

  • nedsoldman
    David Collyer FRPS #leica #fujifilm (@nedsoldman) reported from Abergavenny, Wales

    @PostOffice Thank you. It really is atrocious business practice. This is what happens when private enterprise takes over public service.

  • StephenMNewport
    Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales

    @PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬

  • Caddy9274
    Caroline vickery (@Caddy9274) reported from Cardiff, Wales

    @PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!

  • Ellie_Silcox
    Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • lv25012744
    lv (@lv25012744) reported

    @jasrichards2 @PostOffice Totally agree. A pathetic attempt at advertising at the expense of poor taste. Did anyone see the story where “Jane was a sub post office master who was abused by her employer and accused of theft and bullied, oppressed and dragged through the courts ruining her life ?? 🤔

  • Paddytastic_123
    Paddy (@Paddytastic_123) reported

    @hosker_a @PostOffice @RoyalMailHelp Typical post office response. They take the mail at the post office but wash their hands when it goes missing and fob you off to Royal Mail. I get you don’t deliver it but surely you can be more help as you accepted it??

  • chappers06
    Ria Chapman (@chappers06) reported

    @PostOffice I’m struggling to see what anyone’s problem with this is. In an abusive relationship card transfers/ payments can be tracked, saving £20 a week for years IS how some women get away. The PO aren’t plugging accounts, they are campaigning for physical currency not to be eradicated.

  • TrudiKitney
    Trudi Kitney (@TrudiKitney) reported

    @PostOffice Well, at the risk of getting ’trolled’, I can’t see a problem with this marketing idea - there are plenty of people out there that have done this/are doing this already…

  • Lynzb99
    Lynsey BF4 #RTID💙 (@Lynzb99) reported

    @PostOffice It really looks, in my opinion, in very bad taste

  • VijiliaD
    D.vijilia (@VijiliaD) reported

    Manimegalai Milton makkuplasthri born inside postoffice working slow liked election duty manimegalai Milton born

  • saj__azim
    Saj Azim Jimmy ساجد عظيم (@saj__azim) reported

    Hi @PostOffice I was wondering if you could help me, I work for a company who runs post offices on your behalf and haven’t been paid for two months, I have spoken to the company but they’re being awkward. As it is your brand I think you should be able to help.

  • sarahcrowsnest
    Sarah Boait (@sarahcrowsnest) reported

    @emmmahhhhhh @jasrichards2 @PostOffice Its an important issue you are missing the point, maybe you have never been in that situation there is such a thing as financial abuse you know

  • SteveB72574675
    Stribo 3.0 (@SteveB72574675) reported

    @ChrisNJWilliams @PostOffice Wrong it's like complaining about how hard it is to buy petrol, but you'll have that problem soon enough too.

  • SheilaCunliffe
    Sheila Cunliffe (@SheilaCunliffe) reported

    @SarahLudford @PostOffice You can txt 7726 & give the number to your network provider so they can block it.