Post Office

Post Office Outage Report in Hengoed, Caerphilly County Borough, Wales

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Hengoed, Caerphilly County Borough, Wales 12/13/2025 14:00

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Total Blackout (33%)

    Total Blackout (33%)

  3. Wi-fi (20%)

    Wi-fi (20%)

  4. Phone (7%)

    Phone (7%)

Community Discussion

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Post Office Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • PandaEduLtd Panda Education (@PandaEduLtd) reported from Caerphilly, Wales

    @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

  • BlockA_Row3 Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales

    @PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.

  • Ellie_Silcox Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    @RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.

  • Ellie_Silcox Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.

  • CressidaFord Cressida Ford (@CressidaFord) reported from Cardiff, Wales

    @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

  • TheNewCourtUsk New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales

    @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

  • Caddy9274 Caroline vickery (@Caddy9274) reported from Cardiff, Wales

    @PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • ecarlesi Emiliano Carlesi (@ecarlesi) reported

    Threat on hxxp://help-post-office[.]com/ #phishing #postoffice #godaddy

  • ecarlesi Emiliano Carlesi (@ecarlesi) reported

    Threat on hxxp://help-po14392[.]com/ #phishing #postoffice

  • ecarlesi Emiliano Carlesi (@ecarlesi) reported

    Threat on hxxp://help-po18133[.]com/ #phishing #postoffice

  • CatfordKim Kim W (@CatfordKim) reported

    @PostOffice I really have to ask what is going on with Orpington High St branch in @WHSmith? Why only ever 1 or 2 people behind counter and the self service machines, yet again, not working? Am missing my old Eltham branch!

  • gale_elaine Elaine Gale (@gale_elaine) reported

    @PostOffice You have left my parents, in their late 80s, without a landline. If they have an emergency they can not call 999 for help. This is unacceptable and cruel. #helptheaged

  • PostieMcPost PostyMcPostface (@PostieMcPost) reported

    @JasonPedlow @PostOffice @RoyalMail Incorrect sadly. Registered/Special and Recorded/Signed For. I guess the branch could of explained however if a customer comes and ask for a service. Would imply they know what it does. She was given the service that she asked for…

  • gale_elaine Elaine Gale (@gale_elaine) reported

    @PostOffice @ShellEnergyHome - major fail. Please do something about this problem.

  • ecarlesi Emiliano Carlesi (@ecarlesi) reported

    Threat on hxxp://help-po19367[.]com/ #phishing #postoffice

  • ecarlesi Emiliano Carlesi (@ecarlesi) reported

    Threat on hxxps://help-po14392[.]com/ #phishing #postoffice

  • PostieMcPost PostyMcPostface (@PostieMcPost) reported

    @JasonPedlow @PostOffice @RoyalMail No, sounds like she was charged correctly. Registered is now called Special Delivery (£6.85 starting) and the old Recorded service now called Signed For (£2.25 1st starting).