Post Office

Post Office Outage Report in Hengoed, Caerphilly County Borough, Wales

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Hengoed, Caerphilly County Borough, Wales 12/12/2025 01:35

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Total Blackout (33%)

    Total Blackout (33%)

  3. Wi-fi (20%)

    Wi-fi (20%)

  4. Phone (7%)

    Phone (7%)

Community Discussion

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Post Office Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • Ellie_Silcox Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    @RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.

  • CressidaFord Cressida Ford (@CressidaFord) reported from Cardiff, Wales

    @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

  • Ellie_Silcox Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.

  • PandaEduLtd Panda Education (@PandaEduLtd) reported from Caerphilly, Wales

    @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

  • TheNewCourtUsk New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales

    @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • Film2240 Sib (@Film2240) reported

    @PostOffice Yeah right lol. Just use an X-ray machine so customers aren’t slowed down at the till when sending packages. That’ll save me time as I don’t have to remember what I’m sending as the X-ray scanner will answer that question for us. Save time and help more customers in a day.

  • KLearn Karen Loughridge (@KLearn) reported

    @PostOffice - appalled! Service from your travel insurance @collinsoninsurance crap! Claim (straightforward) received by them 23/4, docs produced 10/5, pay in 7 days promised 20/6 still no payment 11/7!! 3 hour call today- SLAs crap feels like theft!! #shouldhavegonetobarclays

  • ATradersLife_ A Trader's Life (@ATradersLife_) reported

    OK, so...@PostOffice delivered a special delivery package to 131 instead of 113 where I live. The guy at 131 handed the package back to the driver saying, Try a few doors down. (Obviously) Now the Post Office appears to have lost the package. Just hopeless! #postoffice

  • mandalRohit13 Rohit Mandal (@mandalRohit13) reported

    @IndiaPostOffice Consignment no. CY074291552IN not received yet. Unable to contact with postman and postoffice need help. My exam comence from 27july,didn't recoeved book yet

  • terryoakes2 terry (@terryoakes2) reported

    @PostOffice post office counter staff member refused to hand a parcel back to me after not hearing me say I wanted it tracked he said I done it now and can’t cancel it which led to a stand off me not having the parcel I was sending and him not giving it back

  • 69thecraftychef Scott Lucas 🇺🇦 (@69thecraftychef) reported

    @PostOffice disgraceful service in Keynsham branch today, only one member of staff on duty, queue out the door, it really has gone down hill the last few months 🤬

  • cornish_hobbits bethany trewhela (@cornish_hobbits) reported

    @PostOffice hi I wonder if you can help the closing and opening times on your website don’t match what it says on the post office sign in pydar street your site says Saturday 9-5.30 yet they closed at 2 your site says 10-2 today yet they are closed I brought a parcel down

  • dable102 Dable102 (@dable102) reported

    @PostOffice you will help me get it to whoever right ?

  • nigel_fletcher Nigel Fletcher 🇺🇦 (@nigel_fletcher) reported

    @PostOffice Hi Courtney. In the great scheme of things not long. Probably only 10 minutes. And for me not really a problem since I wasn’t pressed for time. But if I had been it would have been frustrating when I could have posted the one item I had in 1 minute using self-service

  • vrb28 Vicky O'Brien (@vrb28) reported

    @PostOffice can you possibly help me, my husband needs to renew his drivers licence but he's in a wheelchair. We went to our local post office but they don't take the photos, we have to provide our own We now don't now what to do as we have no way of taking our own.