Post Office Outage Report in Hengoed, Caerphilly County Borough, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
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E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (54%)
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Total Blackout (23%)
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E-mail (8%)
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Wi-fi (8%)
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Phone (8%)
Community Discussion
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Post Office Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Cllr Stephen Marshall
(@StephenMNewport) reported
from
Newport, Wales
@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Hot Dog Trainer
(@ondineb) reported
from
Ferndale, Wales
@PostOffice @RoyalMailHelp I think I'll tea reach out to @MindCharity who sends a broken bloody QR code?
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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TheBigFella💙
(@TheBigfellainc) reported
from
Cardiff, Wales
@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Vince Cox
(@vincecox50) reported
from
Abergavenny, Wales
@PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.
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Caroline vickery
(@Caddy9274) reported
from
Cardiff, Wales
@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Cathryn Sheridan
(@CathrynSheridan) reported
Sent important document signed for @postoffice 9 days ago. Tracking shows it hasn’t been delivered.Have sat on phone listening to ‘sorry for delay’ message for absolutely ages.What can I do. This is hopeless and terrible customer service.Please help me find out where document is
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kernowdrew
(@drwb12) reported
Stuck in the queue at the #SE23 #PostOffice… and it is very long. The service is often painfully slow, so don’t expect to hear an update from me for a day or so. 😔
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Jacqueline Jones
(@JacJones651) reported
from
Bonnybridge, Scotland
@PostOffice It’s ok apparently there was an issue with the website and it’s ok now
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Paul
(@PaulDon1989) reported
@KateJon41196503 @PostOffice @RoyalMailHelp Well I have seen anything in branch about an update with the Irish post unless I’ve missed something? Had another customer back saying it’s been returned from 2 weeks ago. 🙃🙃🙃
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matt
(@matt03258906) reported
@PostOffice I’d rather you just get behind a counter Stephen than checking Twitter !! Been happening for years ! Closing them all down and then shoving them in a crappy part of WH Smith’s ! Go to any one of them right now and it’s mayhem
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Clark Lawson
(@runabitfaster) reported
Dropped a @parcelforce off at a @PostOffice on Sat but tracking still shows that I need to drop off the parcel. What’s going on? Please help via DM
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Kate Peers
(@Katepeers40) reported
@HM_Passport Please can you help me? I applied via @PostOffice check & send on 1st November. I offered to pay fast track as we travel on Boxing Day but was assured absolutely no need and I’d get the kids renewals in 3 weeks. @HM_Passport
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Cathryn Sheridan
(@CathrynSheridan) reported
@PostOffice Sent important document signed for 9 days ago. Tracking shows still not delivered. Have sat on phone for absolutely ages listening to ‘sorry for delay’ message. This is hopeless. What can I do post office? Please help track this document
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💕Alice 💕
(@booobiesweets) reported
@PostOffice They’re useless!!! Keep getting “oh they will ring you back”” still nothing. So just cancel!! I’ve delete direct debit!! And ordering a new provider today and I’m not waiting any longer!!!
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paul
(@Grannochbhoy) reported
@PostOffice If you have staffing level problems due to covid then I suggest you hire temporary workers to sort out the back log in your Coatbridge depot.we are waiting on important mail arriving