Post Office Outage Report in Hengoed, Caerphilly County Borough, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
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E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (43%)
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Total Blackout (29%)
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Wi-fi (21%)
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Phone (7%)
Community Discussion
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Post Office Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Hot Dog Trainer
(@ondineb) reported
from
Ferndale, Wales
@PostOffice @RoyalMailHelp I think I'll tea reach out to @MindCharity who sends a broken bloody QR code?
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Vince Cox
(@vincecox50) reported
from
Abergavenny, Wales
@PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.
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Caroline vickery
(@Caddy9274) reported
from
Cardiff, Wales
@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Cllr Stephen Marshall
(@StephenMNewport) reported
from
Newport, Wales
@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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TheBigFella💙
(@TheBigfellainc) reported
from
Cardiff, Wales
@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Tyler
(@Corgi_Saur) reported
This week is so overwhelming.. new job, 3 exams, helping people out, postoffice problems and general stress + time management... (Let's not forget my friend; depression) Bet who is gonna be nonexistent this weekend.
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HMW
(@HelenWh75474251) reported
@BBCRadio4 #youandyours My recently widowed mother has been trying to close her @PostOffice account for the last 2 months. They have all the info but still haven’t closed it. She needs the money for nursing home fees. This is increasing her distress at a sad time Please help!
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mooch
(@moochgiftshome) reported
@PostOffice Over 25 mins on Monday. This Post Office is the only bank in the town. It is absolutely ridiculous. @YourMcColls have reduced staff down to 1 member and it closes over lunchtime too!
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bethany isla ewan
(@bethanyiewan) reported
@PostOffice @RoyalMailHelp Posted an item International Tracked on the 11th at a post office and it’s still not been collected. I know strikes are on so many affect this but worried as it was posted prior to this and no movement … can either of you help? Thanks
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Kim Willsher
(@kimwillsher1) reported
Ok @PostOffice. Where is my passport? Sent 1 December signed for from a Post Office but tracking suggests you haven’t even received it at the sorting office let alone delivered it? Help please! Can’t hang on phone for 50 minutes + to speak to someone at customer services.
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#SpeakUp
(@BlueVotesMatter) reported
@cazzlebrook @RoyalMail @PostOffice There is so much potential in the UK, Brits are not known for being stupid but lately, a lot of Stockholm Syndrome Royal-Tory-Loving peasants. No opposition party where the leader is not a Sir,Baron or Royal Fluffer. Just sad #EnoughIsEnough #Strike #Tories
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Colin Braude
(@colinbraude) reported
@chrisyelland It's not just Eskom/loadshedding. "Whatever the ANC runs it ruins" SA's entire physical and social infrastructure are failing: Denel Education Health Policing/safety Postoffice Rail Roads Sassa/grant Sewage/drains Etc #CorruptheidMustFall The only fix is to vote the ANC out.
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CliffHanger
(@KirstyMunn4) reported
@PostOffice I am so fed up with awful service. Where is my post @dorkingpostoffice lost bank cards and hospital letters all year. Fuming
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AndDany
(@AndreaGinaldo) reported
@PostOffice My laptop gone missing thank you to the post office. It has been 2 months I’ve been waiting for a response, I was prejudiced at work Nia( customer service) promised a refund for the item over 10 days ago but I never received the refund appealing, unreliable service.
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Granty Hamilton
(@grantleeham) reported
Divide and conquer- that’s what the media and government want us to do . Argue , fight amongst ourselves . That way they gain the power . People fell for the Covid , DONT fall for the strikes . Support people like the posties , rail workers. @RMTunion @PostOffice #covid @GMB