Post Office

Post Office Outage Report in Hengoed, Caerphilly County Borough, Wales

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Hengoed, Caerphilly County Borough, Wales 12/16/2025 06:35

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Wi-fi (19%)

    Wi-fi (19%)

  4. Phone (6%)

    Phone (6%)

Community Discussion

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Post Office Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • StephenMNewport Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales

    @PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬

  • ondineb Hot Dog Trainer (@ondineb) reported from Ferndale, Wales

    @PostOffice @RoyalMailHelp I think I'll tea reach out to @MindCharity who sends a broken bloody QR code?

  • PandaEduLtd Panda Education (@PandaEduLtd) reported from Caerphilly, Wales

    @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

  • Ellie_Silcox Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    @RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.

  • BlockA_Row3 Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales

    @PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.

  • TheNewCourtUsk New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales

    @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

  • Caddy9274 Caroline vickery (@Caddy9274) reported from Cardiff, Wales

    @PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!

  • TheBigfellainc TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales

    @leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!

  • CressidaFord Cressida Ford (@CressidaFord) reported from Cardiff, Wales

    @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

  • Ellie_Silcox Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.

  • vincecox50 Vince Cox (@vincecox50) reported from Abergavenny, Wales

    @PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • WendyBr74779232 Wendy Bruce (@WendyBr74779232) reported

    @PostOffice. Discusted in the service,. Sent my granddaughter Xmas cards from us all with money in plus birthday cards on the 21st December next day delivery, to be signed for. upto 10 mins ago they still haven't received them

  • yasminrhian Yasmin (@yasminrhian) reported

    .@PostOffice @PostOfficeNews very frustrated! Sent two small 1st class parcels December 21st within England and neither have been received. Sham! How do I make a formal complaint

  • Jo33079727 Jo (@Jo33079727) reported

    @PostOffice Check the reviews of your service, I was not provided a certificate of posting, I questioned this and she refused, with that she allowed me to photograph a parcel as proof, Is the above a correct procedure?

  • HarshPr04115672 Harsh Priyadarshi (@HarshPr04115672) reported

    @IndiaPostOffice The delivery man(post man) took my passport with him and marked it delivered on 30th Dec.But today morning I went postoffice regarding this issue that I have not received my passport and still it says it has been delivered then they told me postman must have kept it with him.

  • SSlavemeister Steve Slavemeister (@SSlavemeister) reported

    @PostOffice I don't believe the rude, obnoxious little man at Larkhall,PO in Bath wishes anyone well. Slovenly and appallingly rude to people. Goes as slow as possible & delights in being unhelpful. Must be desperate for staff if you employ such a nasty little man?

  • VanessaHelenCo2 Vanessa Helen Cox (@VanessaHelenCo2) reported

    @PostOffice Upsetting?? How flippant. It is disability hatred, incompetence of staff and totally unlawful. The Police have been involved. I will never use the post office again.

  • Nithishfucknows Nithish 🖤 (@Nithishfucknows) reported

    🇺🇸 : your zipper is down 🇮🇳: Bhai postoffice khula hai

  • EStFan1964 E Street Fan (@EStFan1964) reported

    @RepBobGibbs Hey Bob,, local post offices dont have any stamps to sell... #postoffice @USPS What are you doing to solve the problem

  • hawtgirlbummer Ana (@hawtgirlbummer) reported

    🇺🇸 : your zipper is down 🇮🇳: Bhai postoffice khula hai

  • bebe1260 Bebe1260 (@bebe1260) reported

    @USPSHelp If you pay for a service the postoffice should have to refund the money when they give u a date an its not delivered on time. Not on that day at Christmas doesn't always mean the 2 days promised I get that but 16 days and still counting I want a refund