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Post Office

Post Office outages and service status in Hengoed, Wales

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Full Outage Map
  • Post Office generated 0 outage signals in the last 24 hours around Hengoed, including 0 direct reports.

Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Post Office Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • Caddy9274
    Caroline vickery (@Caddy9274) reported from Cardiff, Wales

    @PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!

  • TheBigfellainc
    TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales

    @leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!

  • CressidaFord
    Cressida Ford (@CressidaFord) reported from Cardiff, Wales

    @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

  • Ellie_Silcox
    Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    @RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.

  • BlockA_Row3
    Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales

    @PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.

  • Ellie_Silcox
    Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.

  • ondineb
    Hot Dog Trainer (@ondineb) reported from Ferndale, Wales

    @PostOffice @RoyalMailHelp I think I'll tea reach out to @MindCharity who sends a broken bloody QR code?

  • StephenMNewport
    Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales

    @PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬

  • vincecox50
    Vince Cox (@vincecox50) reported from Abergavenny, Wales

    @PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.

  • TheNewCourtUsk
    New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales

    @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

  • nedsoldman
    David Collyer FRPS #leica #fujifilm (@nedsoldman) reported from Abergavenny, Wales

    @PostOffice Thank you. It really is atrocious business practice. This is what happens when private enterprise takes over public service.

  • PandaEduLtd
    Panda Education (@PandaEduLtd) reported from Caerphilly, Wales

    @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • BotfieldColin
    Colin Botfield (@BotfieldColin) reported

    @LibDems trying to cancel an election Ed? and @PostOffice lawyers money ? how’s that 20 year investigation going ??

  • pplrstupid977
    peoplearestupid77 (@pplrstupid977) reported

    @MistressDel93 @PostOffice Post Office don't deliver mail. You need Royal Mail customer services. You'll wait an hour or so on the phone mind

  • redpenrog
    dodger (@redpenrog) reported

    Voters must have an inquiry into why Ed Davey did nothing as minister in charge of the Postoffice , whilst the numerous poor postoffice managers were being accused and in some cases charged . It was clear for someone close to the process, something was clearly wrong .

  • RogerLdrew
    roger ldrew BSc PhD Engineering Aerodynamics (@RogerLdrew) reported

    @ArturNadol7566 @PostOffice I like to know WHY @Fujitsu_Global is still a supplier to the Governement after the PO, and other problems

  • GaneShevate7
    GaneShevate (@GaneShevate7) reported

    @IPPBOnline After opening android application on phone there is nothing on screen. This is very irritating such things should not happen. We as consumer expect application must in service all the time. I dont know why this is happening when we need to do transactions. #PostOffice

  • rugbyjoe90
    rugbyjoe90 (@rugbyjoe90) reported

    @PostOffice I went to one of your branches today and it was closed due to "technical issues". Drove 10miles to another branch. Wanted to change foreign currency back to GBP. Told you don't take 50 euro notes and 50 USD notes !!!?? WHY !!? I bought them off you !! #postoffice

  • Afton123
    Afton Leverton (@Afton123) reported

    @PostOffice Hi. I am trying to change my payment method on my travel card as my debit has expired. It’s not letting me. Could you help please?

  • Im_Sarah_Hello
    G'wan...guess my name (@Im_Sarah_Hello) reported

    @PostOffice Was first advised it was yesterday. What time do they come in then.. presume available on Monday. Never knew they would run out before.

  • iamtonijones
    Toni Jones (@iamtonijones) reported

    @PostOffice An item I have sent says it has been signed for at a sorting office but the recipient doesn't have it. I've tried calling and no one can give me an answer as to where it is. Please help me locate it!

  • ReviewShau42660
    Shaun Reviewer (@ReviewShau42660) reported

    @PostOffice Hi. Sorry to bother you, but please provide the link to raise a complaint about post office counter services? Thanks.