Post Office

Post Office Outage Report in Hengoed, Caerphilly County Borough, Wales

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Hengoed, Caerphilly County Borough, Wales 02/07/2026 17:15

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (7%)

    Phone (7%)

Community Discussion

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Post Office Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • vincecox50 Vince Cox (@vincecox50) reported from Abergavenny, Wales

    @PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.

  • Ellie_Silcox Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.

  • BlockA_Row3 Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales

    @PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.

  • Ellie_Silcox Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    @RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.

  • PandaEduLtd Panda Education (@PandaEduLtd) reported from Caerphilly, Wales

    @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

  • CressidaFord Cressida Ford (@CressidaFord) reported from Cardiff, Wales

    @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

  • TheBigfellainc TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales

    @leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!

  • Caddy9274 Caroline vickery (@Caddy9274) reported from Cardiff, Wales

    @PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!

  • TheNewCourtUsk New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales

    @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • Jack_Fuller92 Jack Fuller (@Jack_Fuller92) reported

    @Shell_UKLtd @ShellEnergyHome @PostOffice I'm not happy with my broadband being provided by shell now. What options do I have to cancel?

  • princeFO_ WingMen (@princeFO_) reported

    @nathan_quao Shipment sometimes delays, when there are issues, you can request for a refund. I usually use the Postoffice through their standard shipping but other shipment options dey like DHL Overall it’s good.

  • ChSaRo_4 Charlotte Roberts (@ChSaRo_4) reported

    @PostieMcPost @L1A75 @PostOffice I’m not sure what your aim is though? I’ve spoken to both Royal Mail and the post office. The postal worker was clearly in a bad mood and didn’t want to accept my parcel. It has been accepted by a different post office. Complaint raised and branch will be spoken to.

  • IoWBobSeely Bob Seely MP (@IoWBobSeely) reported

    3/5 We’re asking #IOW Town and Parish Councils to consider v. modest financial support for outreach services, and will be meeting with the @PostOffice to discuss options to support local services.

  • byosti Bobby Yost (@byosti) reported

    @USPSHelp @USPS them: well district office in Philadelphia is gridlocked. Theres more people sick than working. I suggest to tell your buyers to watch the news. What kind of help is that? It's a joke #USPS #postoffice

  • nothingbelow Bláthnaid Nic Giolla Dhuibh (@nothingbelow) reported from Omagh, Northern Ireland

    Can’t get over the rudeness and borderline discrimination of the woman working in @PostOffice in @SuperValuNI @SuperValuIRL sooo rude to a Filipino customer trying to send money to a family member

  • JamesDLomas James_D_Lomas (@JamesDLomas) reported

    @PostOffice Well I signed up fo your drop and go service. But my local post office is shut for 12 weeks so I need a refund of the money I put into the account as I can’t use it

  • lucasversace666 **** Lucas Versace (@lucasversace666) reported

    Hey @PostOffice **** you for turning off my internet during my switch over, seems like you're salty that I'm leaving for @Plusnet, anyway, good job ******* up my business consistently for the past year, suck the skin off my ****, I'll never send a letter again

  • chocobiba_ lahist the silvery panda 🦕 (@chocobiba_) reported

    @kaleidoruby .... UwU our postoffice system was the same last year during lockdown it was awful..

  • cherrycyannide Cherry Moon Zombie🍒💀 (@cherrycyannide) reported

    Omg @OldNavyCA @OldNavy is the worst! Said my order was canceled but then it shipped. So now I gotta go into a store or postoffice, while my town is in lockdown, to return stuff. I'm 7 months pregnant, working from home, not going out, to avoid COVID. Thanks Old Navy.