Post Office Outage Report in Hengoed, Caerphilly County Borough, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
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E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (43%)
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Total Blackout (29%)
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Wi-fi (21%)
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Phone (7%)
Community Discussion
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Post Office Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Vince Cox
(@vincecox50) reported
from
Abergavenny, Wales
@PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Caroline vickery
(@Caddy9274) reported
from
Cardiff, Wales
@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Emma FitzPatrick
(@evfitzpatrick) reported
@PostOffice Awful. I'm writing now. How embarrassing for your company to not be able to speak to a member of it's own team, working under the Post Office name. That is not an answer, or excuse. It's awful.
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Shahj Miah
(@MiahShahj) reported
@PostOffice How do I complain about a staff member of a local post office who claims to be the manager. She refused to serve me and caused me distress and embarrassment. Why is it so hard to speak to some1 from customer care?
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wayne carr
(@wayneca22548853) reported
@PostOffice Can you give me an update once this has been sorted internally,there's no point complaining to improve service if you don't get to know the outcome,many thanks
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Jon Bloggs
(@BloggsJon) reported
@PostOffice Trouble is they do not always pay their staffs overtime. However their bigger problem is their competitor's work up to 21:00hrs Seven Days a week. They are still living in their Unionised past, if they want to survive they need to change
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PowerForYourProduct Ltd
(@PFYP_Jeff) reported
from
Dudley, England
Appalling service from @postoffice. Sent me text saying delivery 1108-1508hrs and then turned up at 0759hrs whilst I was out. Trying to rearrange nightmare.
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Roushan Jani
(@JaniRoushan) reported
@PostOffice @EastRegionBihar Sir The post man of SASARAM City is not delivered my Adhar Card which was applied by One month ago.. even not delivered our parcel too. When we go their then handover to us, Why ?? Plz look this issue . Thanks
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Sean Monks
(@seanmonks) reported
@PostOffice so you will not lend me a pen to sign a document but you have to handle my id and bank card, how's that covid safe, oh yes when do you wipe the card machine down?
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John Leigh
(@JLphotography15) reported
@PostOffice @RoyalMailHelp Already contacted @RoyalMail who haven’t bothered to respond..easier to drive and post mail.Shocking service
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Chris Kearney
(@chriskearney7) reported
@PostOffice Absolute rubbish. I’ve had parcel due from M&S and for well over a week it’s been stuck at South Yorkshire PSC. No updates on T&T. Gave Royal Mail help the tracking number and had no response. Everything I’ve ordered from other organisation not using RM has arrived as planned.
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David Braithwaite
(@David_B1986) reported
@PostOffice Your staff are absolutely useless. So happy I don’t have to deal with your crap service that often.