Post Office

Post Office Outage Report in Hengoed, Caerphilly County Borough, Wales

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Hengoed, Caerphilly County Borough, Wales 01/22/2026 11:45

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Total Blackout (23%)

    Total Blackout (23%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Phone (8%)

    Phone (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Post Office Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • TheNewCourtUsk New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales

    @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

  • Ellie_Silcox Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    @RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.

  • Ellie_Silcox Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.

  • PandaEduLtd Panda Education (@PandaEduLtd) reported from Caerphilly, Wales

    @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • desiboi Jay (@desiboi) reported

    @bettnorrisdraws @PostOffice @PostOffice I think the problem here is that most think that the Post Office and Royal Mail are the same company, when in fact RM is PO's client. But in terms of online postage, you aren't supporting the branch as we only get paid pennies for acceptance which hurts us.

  • Cde_Huruva Afro_Socialist (@Cde_Huruva) reported

    @PostOffice I posted a package Saturday morning from Bordon Hampshire to Tamworth, I was told it would defintely arrive Monday and paid for that service..... guess what it's Tuesday and no package

  • LizardLady11 LizardLady (@LizardLady11) reported

    @PostOffice Not exactly obvious. The first line is "Send a parcel right now without registering, and drop it in a parcel postbox, postbox, Royal Mail Customer Service Point (CSP), or Post Office® branch." And certainly not "Click & Drop: postage that fits around you – buy, print, drop"

  • nonsocucinare Liss (@nonsocucinare) reported

    @PostOffice I waited for 37 mins and ended up using self service. You can’t offer this poor level of service at this time of year. It’s unacceptable. There were lots of old infirm people in the queue.

  • itsblakec Blake (@itsblakec) reported

    Do your @USPS packages usually arrive on time, without issue? #usps #mail #postoffice

  • maccy76 Simon Mclaughlin (@maccy76) reported

    @RoyalMailHelp @PostOffice @RoyalMailHelp So the post office will not help me, royal mail will not help, how do we track the parcel that we paid to delivered. It has presents in, someone please take responsibility and sort it out. I have been to the sorting office and they are no help.

  • Hitman4India Hitman (@Hitman4India) reported

    Postoffice located at pincode : 637504 is not working properly on Aadhaar corrections and they are treating the old people with absolute disrespect. I kindly request you to take serious actions regarding the same. @IndiaPostOffice @cpmgup @cpmgtamilnadu

  • bettnorrisdraws Bett Norris (@bettnorrisdraws) reported

    @desiboi @PostOffice I hadn’t thought about it that way... but I can support the PO by buying my stamps there in advance. When I queue to post a letter I think i’m just adding to that member of staff’s workload.

  • Karen82813463 Karen Dutton 💙#BlackLivesMatter (@Karen82813463) reported

    @PostOffice Hi Courtney, just spoke to my sister and she hasn’t used Social media. I have raised this issue with BT and @OpenreachHelp contacted me. So perhaps it came from them. Thanks for getting back to me

  • RoyalMailHelp Royal Mail Help (@RoyalMailHelp) reported

    @darcydyster We are a separate company to @PostOffice who you would need to contact about the service you received in branch. Apologies for the wait you're experiencing and the inconvenience this may be causing. >Mayah