Post Office Outage Report in Hengoed, Caerphilly County Borough, Wales

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

• Internet (44%)
• Total Blackout (30%)
• Wi-fi (15%)
• E-mail (11%)

Live Outage Map Near Hengoed, Wales

The most recent Post Office outage reports came from the following cities: Newport, and Cardiff.

City	Problem Type	Report Time
Newport	Internet	18 hours ago
Cardiff	Total Blackout	1 month ago
Cardiff	Wi-fi	1 year ago
Cardiff	Internet	2 years ago
Newport	Internet	2 years ago
Cardiff	Wi-fi	3 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Post Office Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

• 
  Cressida Ford (@CressidaFord) reported 4 minutes ago from Cardiff, Wales

  @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

• 
  Ben Maizey (@BlockA_Row3) reported 7 minutes ago from Cardiff, Wales

  @PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.

• 
  Ellie Silcox 🎗️ (@Ellie_Silcox) reported 8 minutes ago from Pontnewydd, Wales

  @RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.

• 
  Panda Education (@PandaEduLtd) reported 17 minutes ago from Caerphilly, Wales

  @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

• 
  New Court Inn Usk (@TheNewCourtUsk) reported 24 minutes ago from Beechwood, Wales

  @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

• 
  Ellie Silcox 🎗️ (@Ellie_Silcox) reported 35 minutes ago from Pontnewydd, Wales

  I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Uber Dad (@goonerfm) reported 4 minutes ago from Balsall Common, England

  This is why @PostOffice is finished, got a Christmas card today, was posted on 5th December!!, a month , that's a quality service, not. 🤔

• 
  Ben Huish (@Ben_Ja_mon) reported 5 minutes ago

  @PostOffice @RoyalMail That, and properly compensating the poor souls you put through hell with that dodgy system.

• 
  Uncle Keezo (@kdutp) reported 5 minutes ago

  No wonder I never use @PostOffice Town of 30k with 1 post office and there is 1 member of staff on with a queue of 15+

• 
  kyle (@Pegasus_Zone) reported 5 minutes ago

  @PostOffice @viltrumyte wrong. service was founded in 1516, and the name “general post office” and “post office corporation” were the legal names of what is now known as Royal Mail. your company was founded in 1987 as a subsidiary of Royal Mail that just looked after the shops.

• 
  Kirsty (@KC27008870) reported 6 minutes ago

  @PostOffice used self service at post office in whsmith Sutton and got completely ignored by customer services advisor when parcel needed collecting even though one saw me standing there.I had to ask them to come and help me

• 
  Firosh Saris 🇬🇧 (@FiroshSaris) reported 12 minutes ago

  @PostOffice @RoyalMail Yo wtf i never realised that

• 
  Peachy77 🍑♀️ (@77sylvia) reported 12 minutes ago

  @NisaLocally Greens of Lisburn is a lovely store spoilt by the unpleasant, unfriendly and very rude staff in their @PostOffice . Very disappointing

• 
  🇮🇪Trishasaurus. (@trishmulholland) reported 12 minutes ago

  @PostOffice @decappeal @BBCCiN Charity is always good. BUT Pay your workers more than min. wage. Re-open branches, you are supposed to be a public service. Get your bloody act together for all the postmasters/mistresses you lied about, accused, prosecuted and helped imprison. You’re a damned disgrace.

• 
  Jenna Bray (@bray_jenna) reported 13 minutes ago

  @RoyalMailHelp won’t be using @PostOffice again for sending parcels!! Poor communication, parcel still hasn’t been delivered and was posted 9.12.2022! #awfulservice #poorcustomerservice

• 
  Paul Ockelford (@POckelford) reported 14 minutes ago

  @RoyalMail can you please explain why you don't offer cheaper levels of service in @PostOffice branches? I asked for the cheapest tracked parcel service (£2.85 on your site) and was forced to buy £7.65 next day. How is this fair to those who can't buy online\print at home?