Post Office

Post Office Outage Report in Hengoed, Caerphilly County Borough, Wales

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Hengoed, Caerphilly County Borough, Wales 01/24/2026 17:00

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Total Blackout (23%)

    Total Blackout (23%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Phone (8%)

    Phone (8%)

Community Discussion

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Post Office Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • Ellie_Silcox Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    @RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.

  • Caddy9274 Caroline vickery (@Caddy9274) reported from Cardiff, Wales

    @PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!

  • PandaEduLtd Panda Education (@PandaEduLtd) reported from Caerphilly, Wales

    @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

  • TheBigfellainc TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales

    @leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!

  • vincecox50 Vince Cox (@vincecox50) reported from Abergavenny, Wales

    @PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.

  • BlockA_Row3 Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales

    @PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.

  • CressidaFord Cressida Ford (@CressidaFord) reported from Cardiff, Wales

    @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

  • TheNewCourtUsk New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales

    @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

  • Ellie_Silcox Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • FineAndSamD • Sam • (@FineAndSamD) reported

    @PostOffice I’m not waiting in it. I don’t have time. It’s beside the point. You’ve got 5 or so self service terminals there and they’ve been shut for weeks. Why?

  • Virenynr Virendra Singh (@Virenynr) reported

    My PLI policy has completed, but the Post Office Jaunpur staff are not releasing the maturity amount even after repeated visits. Kindly look into the issue. @IndiaPostOffice @CPMG_UP @IndiaPostOfficeUP #PLI #PostOffice #Jaunpur

  • pplrstupid977 peoplearestupid77 (@pplrstupid977) reported

    @SurinderRehal @PostOffice Would you also like to know about every other service that they can't do there? Youd be there a while. Perhaps you should have asked if they'd be able to buy it back when you bought it.

  • julieNL69 Julie L (@julieNL69) reported

    @PostOffice @Scotmid I tried to buy some stamps at the post office in prestonpans but I was told your systems have been down all day. No signage up in the store at all. I asked if I could buy stamps and was told no so I assume scotmid doesn't sell books of them. Not good enough.

  • Scotmid Scotmid Co-operative (@Scotmid) reported

    @julieNL69 @PostOffice Hi Julie, we're sorry to hear about this. We have forwarded your complaint on internally to be investigated.

  • Rantsofus1 Rants of us (@Rantsofus1) reported

    @blaw711 @PostOffice Yes I would think customer would of already covered(clearly common sense)

  • HywelCymru Hywel Davies (@HywelCymru) reported

    @PostOffice Thank you. While waiting for the van a member of the public saw me with my package, and let me know that apparently there is no longer a Wednesday service provided in Llanilar. The van staff had let him know on their last visit! If so, could the website be updated please? Thanks

  • ankitasdhir Ankita Asdhir (@ankitasdhir) reported

    So I sent a parcel through @IndiaPostOffice on 22nd to leh. it still hasn't reached . You call the customer care team. They don't pick up.complaint registration site, doesn't seem to be working. So I went to the nearest POstoffice at sector 30 noida. People seem so disinterested

  • Sandrad1056 Sandra (@Sandrad1056) reported

    @NoToDigitalID Why do they need to know who is vaccinated its our own choice & we have medical records that tell them that, they cannot stop fraud through data now never mind having it in 1 place, its control nothing else, the postoffice saga proved that, the programmes are not safe

  • pplrstupid977 peoplearestupid77 (@pplrstupid977) reported

    @FineAndSamD @PostOffice It's not the branches fault. An engineer is required to fix self service machines . You won't be informed what the branch says. There's not a lot they can do until the engineer attends. Until then it's tough.