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Post Office

Post Office outages and service status in Hengoed, Wales

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  • Post Office generated 0 outage signals in the last 24 hours around Hengoed, including 0 direct reports.

Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Post Office Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • PandaEduLtd
    Panda Education (@PandaEduLtd) reported from Caerphilly, Wales

    @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

  • StephenMNewport
    Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales

    @PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬

  • TheNewCourtUsk
    New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales

    @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

  • nedsoldman
    David Collyer FRPS #leica #fujifilm (@nedsoldman) reported from Abergavenny, Wales

    @PostOffice Thank you. It really is atrocious business practice. This is what happens when private enterprise takes over public service.

  • vincecox50
    Vince Cox (@vincecox50) reported from Abergavenny, Wales

    @PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.

  • TheBigfellainc
    TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales

    @leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!

  • Ellie_Silcox
    Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.

  • ondineb
    Hot Dog Trainer (@ondineb) reported from Ferndale, Wales

    @PostOffice @RoyalMailHelp I think I'll tea reach out to @MindCharity who sends a broken bloody QR code?

  • Ellie_Silcox
    Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    @RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.

  • BlockA_Row3
    Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales

    @PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.

  • Caddy9274
    Caroline vickery (@Caddy9274) reported from Cardiff, Wales

    @PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!

  • CressidaFord
    Cressida Ford (@CressidaFord) reported from Cardiff, Wales

    @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • Freindy12
    Nicko (@Freindy12) reported

    This awful person @EdwardJDavey should be in jail. He also helped the corrupt @PostOffice prosecute innocent sub-postmasters and trousered over £270,000 for so doing. Monstrous.

  • jam21t
    Ade #BIN SPYING 💙💛 (@jam21t) reported

    Feel my arse has just been well & truly shafted @PostOffice. £14 online licence renewal if you signup to Digital ID. @PostOffice £17 + £4.50 service charge which includes a photo. Actual fee to avoid Dig ID shenanigans + Postal order + Fee + £15 for photos + postage❓ £44.08

  • Im_Sarah_Hello
    G'wan...guess my name (@Im_Sarah_Hello) reported

    @PostOffice Was first advised it was yesterday. What time do they come in then.. presume available on Monday. Never knew they would run out before.

  • Paulashdown12
    Paul B (@Paulashdown12) reported

    @PostOffice why does your branch in Crowborough have 3 desks but only ever 1 open? Worst possible customer service. You’ve got progressively worse since being sold to an overseas owner. Shame on you.

  • Blaithgwyn
    Mac-Burn (@Blaithgwyn) reported

    @HeadWarriorTWM I dont think these people should be exempt from trial when we get a different gov that takes these issue seriously - this is far worse than the postoffice scandal. I saw a 20 yo walk into my workplace with panicked mothers 6’6” boy with a pair of fake breasts..no control all fear

  • JonathonWi68729
    Robert/Heather/Akiva/Marie/Sarah/Etc/Gabriel Dunn. (@JonathonWi68729) reported

    @PostOffice 35 mins, and when I got to the counter I couldn't pay my bills because the Post office WIFI was down so I couldn't pay by debit card.

  • Anbu_Batumalai
    Anbu B (@Anbu_Batumalai) reported

    @PostOffice I have car insurance with you. When I took the insurance, we need to do online but when we sell the car, I am asked contact ur customer service. I dont uave time to wait in queue. dont u have email to contact?

  • JordanPostingX
    Jordan (@JordanPostingX) reported

    @PostOffice Do you know how you support the use and accessibility of cash? Your partners @coopuk NEVER have anyone available on the Post Office branded till to withdraw cash. All weekend with no access to cash at Areley Kings. Terrible. It should be called fun-Cooperative.

  • DDGrandmama72
    DD Grandma (@DDGrandmama72) reported

    @EdwardJDavey Im sorry.... I believe you let so many postoffice workers down in such a dismissive way didn't you, yet you can smugly run another's 'ethics' down? Regardless of my views of Mr Farage, Mr Davey, my opinion of you in spite of your 'sickly philanthropy', is low, low low!!!

  • DazAlibander
    Darren Tredgett (@DazAlibander) reported

    @PostOffice my god the service is so bad. Amazon returns may be may be not and now today no change service for business? What are you actually there for?