Post Office

Post Office Outage Report in Hengoed, Caerphilly County Borough, Wales

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Hengoed, Caerphilly County Borough, Wales 12/11/2025 04:30

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (36%)

    Total Blackout (36%)

  3. Wi-fi (21%)

    Wi-fi (21%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Post Office Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • Ellie_Silcox Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.

  • CressidaFord Cressida Ford (@CressidaFord) reported from Cardiff, Wales

    @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

  • Caddy9274 Caroline vickery (@Caddy9274) reported from Cardiff, Wales

    @PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!

  • vincecox50 Vince Cox (@vincecox50) reported from Abergavenny, Wales

    @PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.

  • PandaEduLtd Panda Education (@PandaEduLtd) reported from Caerphilly, Wales

    @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

  • Ellie_Silcox Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    @RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.

  • BlockA_Row3 Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales

    @PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.

  • TheNewCourtUsk New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales

    @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • julietsimmons juliet simmons (@julietsimmons) reported

    The #postofficescandal stories on @BBCPanorama are heartbreaking and terrible. The @PostOffice has a lot to answer for. Terrible.

  • BillyBrownSongs BillyBrownℹ💙💛 (@BillyBrownSongs) reported

    @fujitsu_uk You should hang your heads in shame with the @PostOffice You ruined peoples lives with your lies and deceit

  • grumpyburrit0 Grumpy Burrito 🌯 (@grumpyburrit0) reported

    Why wasn’t these people paid millions in compensation after what that shower of **** @PostOffice did to them #PostOfficeScandal scum bags.

  • HeidiShewell Heidi Shewell-Cooper (@HeidiShewell) reported

    This @PostOffice scandal is utterly beyond words, scandalous. And @HM_UKGovernment knew. Those poor poor people were betrayed terribly. I am still angry about it.

  • Fire942 @Fire942 🇺🇦 (@Fire942) reported

    Watching @BBCPanorama and the @PostOffice #Horizonscandal is utterly horrific. Those poor people should have never been put in those positions.

  • AdrienneLawler Adrienne Lawler (@AdrienneLawler) reported

    Watching the @PostOffice scandal and their partners crime, moral if not legal, Horizon, is a nightmare for their poor innocent postmasters & mistresses who deserved so much better.

  • chrisahin Chris Sahin (@chrisahin) reported

    You need to not just covere every financial loss plus the interest on it @PostOffice #PostOfficeScandal somehow you also need to make amends for the health issues and deaths plus decent peoples reputation before you will ever be able to hold your heads up absolutely disgusting

  • adeburton Ade (@adeburton) reported

    @BBCPanorama @BBCOne I knew it was bad but my blood is boiling @PostOffice is an absolute disgrace and with an ordained priest at the helm, lies after lies after lies and a shameful attempt to cover it up.

  • mikemcclean5 Mike McClean (@mikemcclean5) reported

    Watching #Panorama and The great Postoffice scandal . @RoyalMail do the right thing and pay the full compensation to these poor people ,who’s lives you ruined .

  • mk270 Martin Keegan (@mk270) reported

    @SophieLB1 @PostOffice I keep saying: if the courts managed to convict hundreds of postmasters wrongly, there's no way that they are handling leasehold service charge disputes more accurately.