Post Office outages and service status in Hengoed, Wales
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Full Outage Map
- Post Office generated 0 outage signals in the last 24 hours around Hengoed, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Hengoed, Wales
The most recent Post Office outage reports came from the following cities: Newport, and Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
Internet | 16 days ago |
|
Cardiff
|
Total Blackout | 2 months ago |
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Cardiff
|
Wi-fi | 1 year ago |
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Cardiff
|
Internet | 2 years ago |
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Newport
|
Internet | 2 years ago |
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Cardiff
|
Wi-fi | 3 years ago |
Community Discussion
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Post Office Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Cressida Ford (@CressidaFord) reported from Cardiff, Wales@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Panda Education (@PandaEduLtd) reported from Caerphilly, Wales@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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David Collyer FRPS #leica #fujifilm (@nedsoldman) reported from Abergavenny, Wales@PostOffice Thank you. It really is atrocious business practice. This is what happens when private enterprise takes over public service.
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Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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Caroline vickery (@Caddy9274) reported from Cardiff, Wales@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Vince Cox (@vincecox50) reported from Abergavenny, Wales@PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.
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Hot Dog Trainer (@ondineb) reported from Ferndale, Wales@PostOffice @RoyalMailHelp I think I'll tea reach out to @MindCharity who sends a broken bloody QR code?
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Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, WalesI am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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m (@uddersfeeled) reported@PostOffice @PostOffice they are no help whatsoever- absolutely appalling customer service, I’m having to raise a complaint via the ombudsman because I’m getting nowhere with the claims team - managers are NEVER available to speak to, they can’t put me through to the claims assessor
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Radha Charan Chauhan (@RadhaCharan7906) reportedExtremely disappointed with DTDC service. A medicine parcel dispatched on 16th March was expected by 20th, then delayed to 23rd, and still not delivered. This is not just a delay—it’s about someone’s health. Urgent action needed. @DTDCIndia @PostOffice #DTDC
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Dave Madders (@Actual_madders) reported@PostOffice My friend sent me a parcel from the UK to Thailand. It only took a few day to arrive in Thailand. Now your carrier here however. I have had overnight from BKK no problem. Shopee get me a parcel from china quicker than your local distribution. WTF?
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𝕲𝖆𝖓𝖊𝖘𝖍 * (@ggganeshh) reportedA poorlady was trying withdraw money from a postoffice a/c of her late husband with no nomination. It had 10k They asked her get family tree + affidavit. Std rate across BLR 7k, affidavit 3k. Shr broke down on hearing it and gave up on the money Corruption crushes the poor
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vikas sharma (@vstinku1) reportedIf you want to see the ancient india you must visit a #postoffice and that so in delhi only, slow server, crowded, employees are trying their best to do but no results, government should close it or at least privatise them, no point spending 2much on d failed system #postoffice
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@mkerton@mastodon.online Green Env soc #degrowth (@michaelkerton) reportedIt's not NHS staff E.G. those on the front-line, saving and caring for the infirm. Nope, it's "management". The same characters who are involved in #Grenfell; #postoffice and government. It's the so-called "eletes" vs the plebs. Not creed vs the poor. Two-tier "justice".
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Linda Donegan Mayo (@lmayo77) reported@PostOffice if my flight to Australia via Doha gets cancelled due to the issues in the Middle East, how can you NOT give refunds on insurance policies taken out for trips? I haven’t ‘cooled off’, my trip has been cancelled. You’re profiteering off a trip I cannot take!
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The Build Bristol Group (@thebuildbgroup) reported@PostOffice I am at a lose as to who I can turn to next.I’ve been waiting for almost 5 months for a refund from the Post office. sadly we had to cancel a family holiday to Bali for Christmas due to my Mother being diagnosed with Bowel cancer in Nov. How long am I expected to wait
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julian (@Julian2017124) reportedJust received this reply from @PostOffice (Charlotte) however interestingly given me a new complaint number (CAS-4652456-F5T0K2). They’ve only acknowledged receipt and say a Complaint Handler will be assigned within 15 working days. Until then, further replies won’t be monitored. What’s funny though is this came through just 15 minutes after I tweeted about the situation, I tweeted last one at 8:37am they sent the email at 8:52 am! Coincidence or not, the timing is interesting. All my other email was for not to dispute the appeal decision but request for a fuller explanation of the appeal outcome so it’s interesting that request is being treated as a brand new complaint, and also other part of that request was asking for information if they’re part of a ADR and the contact details, but when I clearly provided the original case number (CAS-4564626-W1G1F8) With 96 complaints as I say in 5 years at Camberwell branch (61.5% tactically closed), this slow, dismissive process is exactly why people lose faith. And I know @PostOffice sees my tweets. It’s time @PostOffice up their game. Either resolve this properly with a reasonable solution and apology, or respect my rights including my right to full transparency and the right to escalate this to an independent Alternative Dispute Resolution (ADR) scheme. Why should I have to accept someone getting away with verbal abuse? No justice whatsoever. Otherwise, we’re just going to continue this very public spat for as long as it takes. The choice is yours. #PostOffice #CamberwellPostOffice
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Nicola Chapman (@blonde_moment83) reported@RoyalMailHelp @PostOffice hi, I sent something tracked 24 on Thursday morning and today the tracking says they were unable to deliver it today. Can you help please?