Post Office outages and service status in Hengoed, Wales
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Full Outage Map
- Post Office generated 0 outage signals in the last 24 hours around Hengoed, including 0 direct reports.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Post Office Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Cressida Ford (@CressidaFord) reported from Cardiff, Wales@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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David Collyer FRPS #leica #fujifilm (@nedsoldman) reported from Abergavenny, Wales@PostOffice Thank you. It really is atrocious business practice. This is what happens when private enterprise takes over public service.
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New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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Panda Education (@PandaEduLtd) reported from Caerphilly, Wales@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, WalesI am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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Vince Cox (@vincecox50) reported from Abergavenny, Wales@PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.
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Hot Dog Trainer (@ondineb) reported from Ferndale, Wales@PostOffice @RoyalMailHelp I think I'll tea reach out to @MindCharity who sends a broken bloody QR code?
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Caroline vickery (@Caddy9274) reported from Cardiff, Wales@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Chela McGuire (@chela_mcguire) reported@ArturNadol7566 @PostOffice That poor lass has suffered more than most could endure. Her poor, poor body and as for her heart-it must constantly skip beats. She deserves millions in compensation.
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Derek Horne (@DegsyGuitar) reported@Tachyon100 @PostOffice The service is no longer fit for purpose
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Peter Reynolds (@pdnr777) reportedStill cannot find out what has happened to my parcel being sent from the UK to Ireland; @PostOffice and @rotalks don't want to help and it is made impossible for a visually impaired person to complain, think I'll be contacting @Ofcom
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peter wilson (@wilsonpeter48) reportedI am annoyed I just rang insurance service querying my amazon voucher, I was told 6 payments then my voucher is is sent out after I pick but now I am told its 9 so not pleased the phone salesman told me 6 and he put down a silly email down so I wouldn't get my @PostOffice
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DeRey (@DeRey0602) reportedWe had the PostOffice of SA that failed. They had a concept called Fastmail. How did they fail when our government had both SAA and Rail systems? By association they would have monopolized the post and courier space. What went wrong?
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peter wilson (@wilsonpeter48) reported@PostOffice Telephone staff put my details correct now if your salesman was going to benefit from the voucher going to a fitious email addresse If my voucher doesn't arrive in 2 months I will be making a complaint
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Paul (@DingliPaul) reported@PostOffice just bought currency from your Saltash store, am shocked at the rate given to me for euros, have I been robbed?? Also, aren’t exchange rates meant to be shown to inform the customer??
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Robbie McGowan (@WattenRobbie) reported@bookbird71 @PostOffice Assuming you also went into the Post Office on your lunch break, you then find it ridiculous that others should take their lunch, assuming that is what they were doing. Crap customer service because they’re a crap company to work for. For clarity I was a post master for 17 years.
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peoplearestupid77 (@pplrstupid977) reported@appleblossomBe @PostOffice Signed for is not a tracked service
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Pauline MacLean (@pyjamaulove) reported@ArturNadol7566 @PostOffice Everyone involved in this poor man’s demise needs to hang their heads in shame for the remainder of their lives. No excuses for not, given just how many other postmasters have even now not yet received their due compensation to reflect their tragically annhilated lives since.