Post Office

Post Office Outage Report in Hengoed, Caerphilly County Borough, Wales

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Hengoed, Caerphilly County Borough, Wales 02/05/2026 02:00

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (53%)

    Internet (53%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (7%)

    Phone (7%)

Community Discussion

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Post Office Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • nedsoldman David Collyer FRPS #leica #fujifilm (@nedsoldman) reported from Abergavenny, Wales

    @PostOffice Thank you. It really is atrocious business practice. This is what happens when private enterprise takes over public service.

  • ondineb Hot Dog Trainer (@ondineb) reported from Ferndale, Wales

    @PostOffice @RoyalMailHelp I think I'll tea reach out to @MindCharity who sends a broken bloody QR code?

  • PandaEduLtd Panda Education (@PandaEduLtd) reported from Caerphilly, Wales

    @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

  • StephenMNewport Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales

    @PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬

  • vincecox50 Vince Cox (@vincecox50) reported from Abergavenny, Wales

    @PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.

  • CressidaFord Cressida Ford (@CressidaFord) reported from Cardiff, Wales

    @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

  • BlockA_Row3 Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales

    @PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.

  • Ellie_Silcox Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    @RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.

  • TheBigfellainc TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales

    @leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!

  • TheNewCourtUsk New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales

    @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

  • Ellie_Silcox Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.

  • Caddy9274 Caroline vickery (@Caddy9274) reported from Cardiff, Wales

    @PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • boltbolaya Lsg (@boltbolaya) reported

    Let’s not get emotional about the #Postoffice closing down. When was the last time you used the post office for post office related work? Don’t tell me about license disc renewal

  • luchan_nath Kamal Luchan Nath (@luchan_nath) reported

    @IndiaPostOffice Sir, during this lockdown in Assam I can't travel an another place. It's very strict for Covid_19 cases. And it's very far about 50/60 km between this postoffice and my home. So, I request you to solved my issue... Please....

  • GuyMuppet Mkhize Eradicator Muppet Guy (@GuyMuppet) reported

    @CyrilRamaphosa you want the PO to deliver any parcel under 1kg but they are closing down 130 branches and have massive irregular expenditure. How is that gonna work? #postoffice

  • daric_erminote Dr Daric Erminote (@daric_erminote) reported

    @PostOffice internal policies of post office and Royal mail the service behave bad.

  • OldWomble OldWomble #DefundtheBBC Fly the 🇬🇧 everywhere. (@OldWomble) reported

    What an absolutely crap service from the @PostOffice. Called with a parcel on Monday when we’re we’re out and failed to leave it in our ‘safe place’ or with a neighbour. Supplier said they deliver again yesterday, they didn’t. Went to depot today & it’s shut! 💩company 🤬

  • wray_lynda scooby 🦊 (@wray_lynda) reported

    @PostOffice The staff in your Tonbridge office need a bit of customer service training. No assistance offered, asked for help, she didn’t even turn round to reply, no eye contact. Miserable, couldn’t be bothered. Monday 24th at 10.30am. #getanewjob

  • Manjeet50413941 Manjeet Singh (@Manjeet50413941) reported

    A question for @PostOffice .... Give attention on gds issue please .... We want a solution and waiting from a long time

  • IndiaPostOffice India Post (@IndiaPostOffice) reported

    @swamy_2001 Sir, Himayathnagar Postoffice is opening regularly at 8:00 for Counters since 12.05.2021. On 20.05.2021 Server system was not booting due to technical issue. The issue resolved at around 8.25 AM and counter transactions started from 8.30 hours on that day.

  • DMK53576323 DMK (@DMK53576323) reported

    @HM_Passport for son's psport renewal I sent old pssport via postoffice recorded delivery. Passport office confirmed it was signed for. Have chased 4 times on phone since 10th April, office states they can't find it + will look. But never calls back. Maybe you can help?

  • Banterm42404691 Banterman 😉😆😡 (@Banterm42404691) reported

    @RestoreTrustNT @nationaltrust Don't forget folks, this inept #woke warrior is also the chairman of @PostOffice so he's also on the government payroll. Aside from the #horizon scandal, what other pain is he inflicting upon the poor folk who work there?