Post Office Outage Report in Hengoed, Caerphilly County Borough, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
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E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (44%)
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Total Blackout (25%)
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Wi-fi (19%)
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E-mail (6%)
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Phone (6%)
Community Discussion
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Post Office Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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Caroline vickery
(@Caddy9274) reported
from
Cardiff, Wales
@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Kelly Munro
(@SurfaceCandy) reported
@postoffice was rude to my Son when he took my DROP AND GO. Where am I supposed to take my post as a #DisabledPersons in a wheelchair???? I CANNOT drive and get my own wheelchair out!!!
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Kelly Munro
(@SurfaceCandy) reported
@PostOffice You had all information yesterday. Still I was forced as a #DisabledPersons to drive an alternative branch. Fakenham Post Office have not been welcoming despite being a customer for last four of this branch. I spend over £500 a week on post.
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Lynne
(@lynne_smile) reported
@PostOffice It is not a franchise. You provide an essential service. Please relook at your services and stop using pandemic as an excuse
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c'est_la_vie_uk
(@RuthGriffiths12) reported
@PostOffice You are missing the point. The shoppers in the nisa need to access the freezers which prevents social distancing. Pit the queue the other side through alcohol section which is quite during the day! Your customers were elderly and freezing too! Poor response hiding behind covid.
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michele buckley
(@chele1805) reported
@lenkaloser @PostOffice @RoyalMailHelp I never said anything about Parcel Force, maybe you should read tweets properly before replying
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Richard Timmins
(@richtimmins) reported
@PostOffice our internet is down in London. Are you have issues? Thanks
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Kelly Munro
(@SurfaceCandy) reported
@PostOffice My Son went and collected the parcels back from Fakenham and I had to drive to another branch. This is unacceptable for any business customer!
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Kelly Munro
(@SurfaceCandy) reported
@PostOffice Where should I take my parcels if local branch are refusing them? You said “as other customers” disabled people are not as other customer! My disability prevents me from driving daily!!! I am in a WHEELCHAIR!!! #DisabledPersons
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Kelly Munro
(@SurfaceCandy) reported
@PostOffice Any other customer is not in a wheelchair!!!! How do you think that is acceptable as a solution??? Appalling response to someone in a wheelchair!! Clearly you have no idea about disability!! #DisabledPersons
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Judgejefferys
(@jefferysjudge) reported
@PostOffice You are joking. Guaranteed 9am next day Item delivered 26hrs after the guaranteed end time. Waste of money. Tracking is great to watch your parcel not move for 24hrs. Shocking service. Probably worm your way out of paying compensation too.