Post Office Outage Report in Hengoed, Caerphilly County Borough, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
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E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (60%)
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Total Blackout (15%)
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Wi-fi (10%)
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E-mail (5%)
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TV (5%)
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Phone (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Post Office Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Cllr Stephen Marshall
(@StephenMNewport) reported
from
Newport, Wales
@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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Hot Dog Trainer
(@ondineb) reported
from
Ferndale, Wales
@PostOffice @RoyalMailHelp I think I'll tea reach out to @MindCharity who sends a broken bloody QR code?
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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Vince Cox
(@vincecox50) reported
from
Abergavenny, Wales
@PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.
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TheBigFella💙
(@TheBigfellainc) reported
from
Cardiff, Wales
@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Caroline vickery
(@Caddy9274) reported
from
Cardiff, Wales
@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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D C Fuge
(@dmcfuge) reported
@KateJon41196503 @PostOffice @WHSmith Exactly this. I find it astonishing that publicly and repeatedly the blame has been laid at their door in this thread. Even just one extra full time member of staff would make a massive difference. They are a public service and the service is appalling! It affects people's lives
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Lady Kate the Plate
(@KateJon41196503) reported
@PostOffice @dmcfuge Oooh, blaming @WHSmith when the reason why many branches are understaffed is down to the fact that remuneration from Post Office Ltd doesn’t cover the costs of extra staff!! 😡
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Leesa Edwards
(@LeesaEdwards1) reported
@Barclays thanks for the recent email directing me to do even more of my banking at @PostOffice. You fail to understand if I wanted a post office account I would of opened one.I need to close ALL my accounts to another bank or post office. Can't even contact you
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Jurijs Ivolga 🇺🇦🚜
(@JIvolga) reported
Hi! @detoyboys how it happens that going to postoffice and shipping my package from your shop is taking 2weeks+ and why you just can't cancel my order, if I'm not satisfied with your service?
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Resurgence
(@Resurge888) reported
@brpo126 DONT USE POST OFFICE TRAVEL INSURANCE. EVER. You claim, they'll ignore it for months and months. Crap company. @PostOffice
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Sarah Rigglesford
(@R1ggy) reported
@PostOffice @FlaskEnd My local post office never offer any services during the postal strikes (including banking services). This is severely affecting our business being unable to pay money in or get change. Please can you advise why they aren’t offering this service when your website says you do?
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Danny Peacock
(@Whosyourdaddy19) reported
Just been told by @Barclays that the @PostOffice pay in service to replace the 6 closed branches around me has now been limited!! What is the point of banking with a company that limits how much money can put in?? Shambles,after 46 years I will change banks!!😡
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Sandra Tizzard
(@sandratizzard) reported
@CWUPostmaster @NFSP_UK @PostOffice We were seen as a cash cow, a cost not an asset. POL creamed off & demanded every penny they could wring out of us, and then launched NT which offloaded even more of their costs onto us. They had no incentive to fix issues when they could garner so much money using fear and power
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Mathew Davies
(@mathew92davies) reported
@PostOffice very poor service in a city centre, 2 cashiers, inside a old and run down & drab @WHSmith no wonder people send emails and use alternative parcel services, such a shame, lack of investment, lack of care, passion and staff, shameful really.
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Chrissi
(@ParrotKeith) reported
from
Manchester, England
@PostOffice Not if i can help it, I usually buy postage online, but needed to return an amazon item today. 💖