Post Office outages and service status in Hengoed, Wales
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Full Outage Map
- Post Office generated 0 outage signals in the last 24 hours around Hengoed, including 0 direct reports.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Post Office Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Cressida Ford (@CressidaFord) reported from Cardiff, Wales@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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Hot Dog Trainer (@ondineb) reported from Ferndale, Wales@PostOffice @RoyalMailHelp I think I'll tea reach out to @MindCharity who sends a broken bloody QR code?
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Panda Education (@PandaEduLtd) reported from Caerphilly, Wales@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, WalesI am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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Caroline vickery (@Caddy9274) reported from Cardiff, Wales@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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Vince Cox (@vincecox50) reported from Abergavenny, Wales@PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.
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David Collyer FRPS #leica #fujifilm (@nedsoldman) reported from Abergavenny, Wales@PostOffice Thank you. It really is atrocious business practice. This is what happens when private enterprise takes over public service.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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appleblossomB (@appleblossomBe) reported@PostOffice I sent a registered letter to HMRC on the 11th March . HMRC says they haven’t received it . Tracking only says it was posted and no confirmation of HMRC signing for it or receiving it . Can you please help ?
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Julia Edwards (@JuliaEdwarsu) reported@PostOffice Halifax post office was a joke this morning. Tried to return Amazon parcel, queued for 10 mins then told to get back in the queue for another till to be told scanner wasn’t working and to come back another day. Staff member was rude, yawning and totally uninterested
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mmc (@mmc02939722) reportedThat’s total baloney. Your service is horrible. I thought the Postoffice was the worst in history now you can’t even deliver. Something’s been sitting at the terminal for two freaking days every day. It’s a new excuse and another day added to the delivery time.
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Robert Carnegie (@rja_carnegie) reported@pplrstupid977 @DrMarianaClaire @PostOffice Not blaming, but if the QR code is on a post label that you printed, then your printer may be poor quality (for this task), or printing too small. Or, could you print a label, not stick it to the package, hand it in? Then again, it sounds like a QR reader OUTSIDE the glass -
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Robbie McGowan (@WattenRobbie) reported@bookbird71 @Lindseyy888 @PostOffice It’s your choice to wait in a long queue, you have no idea what they were doing, or indeed why. You can’t always stagger lunches just to suit others. And I’ve already addressed the poor customer service, the job is predominantly thankless at the best of times. No apology needed!
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Joe Ibbotson (@IbbotsonJoe) reported@PostOffice Anyone know what’s happened to Keighley Post Office next to the bus station? It was supposed to open on Tuesday April 28th after ‘Essential Maintenance’ now it’s closed due to ‘Unforeseen Circumstances….’ I wonder what’s happened? People need the service…thank you
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peoplearestupid77 (@pplrstupid977) reported@naylor_ed50158 @PostOffice Post Office do not deliver mail. They do not offer a delivery service
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Mrs. Right 🇺🇸 (@Mrs_Right_Again) reportedInfuriating. @RobWittman so proud of himself for renaming a New Kent County postoffice after a citizen that passed who already has a stretch of I-64 named after her YET never asked the citizens!!! New Kent is the Home of the First, First Lady, Martha Washington and the First Lady to John Tyler, Leticia. Also home of the original White House and Church where George and Martha married. ZERO post offices named after them!!!! Sick of the erasure of history!
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Mark Starkey (@DJMarkStarkey) reported@PostOffice how come you don't pay out on travel insurance for my fiance after my Father died??? You've made a really awful time in my life even worse. Sort it out!
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Jordan (@JordanPostingX) reported@PostOffice Do you know how you support the use and accessibility of cash? Your partners @coopuk NEVER have anyone available on the Post Office branded till to withdraw cash. All weekend with no access to cash at Areley Kings. Terrible. It should be called fun-Cooperative.