Post Office

Post Office Outage Report in Hengoed, Caerphilly County Borough, Wales

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Hengoed, Caerphilly County Borough, Wales 01/16/2026 13:55

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Total Blackout (25%)

    Total Blackout (25%)

  3. Wi-fi (19%)

    Wi-fi (19%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Post Office Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • Ellie_Silcox Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.

  • vincecox50 Vince Cox (@vincecox50) reported from Abergavenny, Wales

    @PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.

  • CressidaFord Cressida Ford (@CressidaFord) reported from Cardiff, Wales

    @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

  • StephenMNewport Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales

    @PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬

  • PandaEduLtd Panda Education (@PandaEduLtd) reported from Caerphilly, Wales

    @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

  • TheNewCourtUsk New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales

    @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

  • TheBigfellainc TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales

    @leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!

  • Ellie_Silcox Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    @RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.

  • ondineb Hot Dog Trainer (@ondineb) reported from Ferndale, Wales

    @PostOffice @RoyalMailHelp I think I'll tea reach out to @MindCharity who sends a broken bloody QR code?

  • Caddy9274 Caroline vickery (@Caddy9274) reported from Cardiff, Wales

    @PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!

  • BlockA_Row3 Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales

    @PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • julieNL69 Julie L (@julieNL69) reported

    @PostOffice at your branch on Prestonpans high street. Only one person serving and she is chatting to people. 10 people waiting at one point with some being told they had to leave and wait outside. Not good enough-bad customer service!

  • MichaelaHapgood Michaela Hapgood (@MichaelaHapgood) reported

    @PostOffice the lady at your Northolt collection office is beyond rude. Made me feel like rubbish.

  • 9033740275 hiren devganiya (@9033740275) reported

    Respected @IndiaPostOffice The post office in your area is very early Thai. As well as early closure. So please fix the post office time. My pincode is 39500. Postoffice time 07 am to 1 pm

  • 9033740275 hiren devganiya (@9033740275) reported

    Respected @IndiaPostOffice The post office in your area opens very early. As well as early closure. So please fix the post office time. My pincode is 395004. Current postoffice Time 07 Am TO 01 Pm Please Chenge Time To 10 Am to 6 Pm

  • FuentessG9 Tatiana Fuentes G (@FuentessG9) reported

    Omg, the @ups & the #postoffice keep leaving our freaking Mail at the wrong house/leave it on our lawn, not even the front door. Wtf is wrong with your delivery people in the area of Islip,NY? A literal bank check for over $10,000 laying around my front lawn as if it were trash.

  • WattenRobbie Robbie McGowan (@WattenRobbie) reported

    @PostOffice an email that I can’t reply to that wants me to invest in your business at my expense? Shame on you, where’s your support for me? A tub of antibacterial hand wash does not fix things!

  • shirley51079929 shirley (@shirley51079929) reported

    @BearBitesBack @NewPOGuy @PostOffice Most 'Post Office' branch staff aren't employed by the post office, they run like a franchise. I agree it's a shame they can't afford to open later, to help people who work all week.

  • pe_misswilson Miss Wilson PE (@pe_misswilson) reported

    @Jajafinance please can someone help me with my section 75 query - 4 phone calls later and still no resolution. Thanks for the stitch up @PostOffice @MartinSLewis

  • foldingthings Foldingthings (@foldingthings) reported

    @PostOffice is there an account i can follow that will provide updates on broadband service? it's been barely working today.

  • Rhyd_iculous Rhyddian ( taffy ) (@Rhyd_iculous) reported

    @PostOffice hi seems your broadband is down . Have you got issues ?