Post Office outages and service status in Hengoed, Wales
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Full Outage Map
- Post Office generated 0 outage signals in the last 24 hours around Hengoed, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Post Office. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hengoed, Wales
The most recent Post Office outage reports came from the following cities: Newport, and Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
Internet | 13 days ago |
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Cardiff
|
Total Blackout | 2 months ago |
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Cardiff
|
Wi-fi | 1 year ago |
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Cardiff
|
Internet | 2 years ago |
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Newport
|
Internet | 2 years ago |
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Cardiff
|
Wi-fi | 3 years ago |
Community Discussion
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Post Office Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, WalesI am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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Panda Education (@PandaEduLtd) reported from Caerphilly, Wales@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Vince Cox (@vincecox50) reported from Abergavenny, Wales@PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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Cressida Ford (@CressidaFord) reported from Cardiff, Wales@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Hot Dog Trainer (@ondineb) reported from Ferndale, Wales@PostOffice @RoyalMailHelp I think I'll tea reach out to @MindCharity who sends a broken bloody QR code?
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David Collyer FRPS #leica #fujifilm (@nedsoldman) reported from Abergavenny, Wales@PostOffice Thank you. It really is atrocious business practice. This is what happens when private enterprise takes over public service.
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Caroline vickery (@Caddy9274) reported from Cardiff, Wales@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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. (@j_lufc_3) reported@DonaldPond6 @PostOffice Royal Mail & PO are separate. And that will not have been for the same service. It’s slightly more at the counter in my experience, such as £5.05 for Tracked24 instead of £4.45 online.
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julian (@Julian2017124) reportedJust received this reply from @PostOffice (Charlotte) however interestingly given me a new complaint number (CAS-4652456-F5T0K2). They’ve only acknowledged receipt and say a Complaint Handler will be assigned within 15 working days. Until then, further replies won’t be monitored. What’s funny though is this came through just 15 minutes after I tweeted about the situation, I tweeted last one at 8:37am they sent the email at 8:52 am! Coincidence or not, the timing is interesting. All my other email was for not to dispute the appeal decision but request for a fuller explanation of the appeal outcome so it’s interesting that request is being treated as a brand new complaint, and also other part of that request was asking for information if they’re part of a ADR and the contact details, but when I clearly provided the original case number (CAS-4564626-W1G1F8) With 96 complaints as I say in 5 years at Camberwell branch (61.5% tactically closed), this slow, dismissive process is exactly why people lose faith. And I know @PostOffice sees my tweets. It’s time @PostOffice up their game. Either resolve this properly with a reasonable solution and apology, or respect my rights including my right to full transparency and the right to escalate this to an independent Alternative Dispute Resolution (ADR) scheme. Why should I have to accept someone getting away with verbal abuse? No justice whatsoever. Otherwise, we’re just going to continue this very public spat for as long as it takes. The choice is yours. #PostOffice #CamberwellPostOffice
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Isabella Vell (@IsabellaVel_) reportedEverywhere on this planet in every ******* #postoffice you find workers who are the local piece of ****. They can't do a delivery of a #phone case in 1 week. ****** people working for low ****** #money.
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Yahna Greg (@YahnaGreg) reported@A196729A Totally! Stupid useless military, dumb useless police, dumb firefighters, dumb teachers, stupid roads, dumb free public school, stupid stupid medicare, dumb postoffice...
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Keith 🐈🫖 (@KeithBe73920694) reportedIt takes 9 days for a second class letter posted in Bournemouth to reach me. The postal service, since the useless crowd running my country sold it to a bouncing cheque, is useless. Pissup in a brewery. #postoffice
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joanne (@footprintsfh) reported@DonaldPond6 @PostOffice Here’s me not realising you can post things by Royal Mail online. The post office is just down the road so I just go in.
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Not Sir Dutch, but freeborn Mr Dutch 🇬🇧 (@2xDutch31) reportedA @LibDems will fix the postoffice "horizon" scandal? Somehow I don't think so, after the criminal negligence on record in this case displayed by @EdwardJDavey!
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Anthony Debenny (@AnthonyDebenny) reportedSee almost 52 inches of snow fell in parts of Michigan. Postmaster says postoffice will run out of money next year if congress doesn't help. Amazon to implement one hour shipping to compete with Target. 5200 pound bombs dropped around straight of Hormuz.
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Johnny Dowling (@JohnnyDowling10) reported from Sutton, England@UberEats have become the single worst delivery company out there. @PostOffice you are off the hook
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shivendra Mittal (@shivendra2304) reported@IndiaPostOffice No action was taken before closing the complaint on delivery guy who is asking to get the parcel/document from postoffice instead of delivering it to the respective addresses. Complaints No- 2453147270