Post Office outages and service status in Hengoed, Wales
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Full Outage Map
- Post Office generated 0 outage signals in the last 24 hours around Hengoed, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Post Office. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hengoed, Wales
The most recent Post Office outage reports came from the following cities: Newport, and Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
Internet | 22 days ago |
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Cardiff
|
Total Blackout | 2 months ago |
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Cardiff
|
Wi-fi | 1 year ago |
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Cardiff
|
Internet | 2 years ago |
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Newport
|
Internet | 2 years ago |
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Cardiff
|
Wi-fi | 3 years ago |
Community Discussion
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Post Office Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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Vince Cox (@vincecox50) reported from Abergavenny, Wales@PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.
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TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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Cressida Ford (@CressidaFord) reported from Cardiff, Wales@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, WalesI am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Panda Education (@PandaEduLtd) reported from Caerphilly, Wales@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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David Collyer FRPS #leica #fujifilm (@nedsoldman) reported from Abergavenny, Wales@PostOffice Thank you. It really is atrocious business practice. This is what happens when private enterprise takes over public service.
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Caroline vickery (@Caddy9274) reported from Cardiff, Wales@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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Hot Dog Trainer (@ondineb) reported from Ferndale, Wales@PostOffice @RoyalMailHelp I think I'll tea reach out to @MindCharity who sends a broken bloody QR code?
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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NatwestRBSGRG Victim (@NuaGRGVictim) reportedSounds just like @NatWestBusiness @RBSBusiness they even had a department to teach staff how to forge customers signatures. Just like #postoffice victims they tried to cover up their bad behaviour and lied lied lied and denied #stoprob
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Cowardly Lion (@Cat_onabike) reported@PostOffice I went on 5 different days to send 2 different parcels. No self service. 3 times I had to go home without posting anything because the queue was too long. I complained to PO cust svcs who thanked me for my queuing feedback. Are you stopping self-service in all branches?
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peoplearestupid77 (@pplrstupid977) reported@Chris44gUK @DonaldPond6 @PostOffice You're wrong. Royal Mail set the prices at the Post Office Counter. The Post Office only gwt paid a tiny % of that.
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m (@uddersfeeled) reported@PostOffice @PostOffice they are no help whatsoever- absolutely appalling customer service, I’m having to raise a complaint via the ombudsman because I’m getting nowhere with the claims team - managers are NEVER available to speak to, they can’t put me through to the claims assessor
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. (@j_lufc_3) reported@DonaldPond6 @PostOffice Royal Mail & PO are separate. And that will not have been for the same service. It’s slightly more at the counter in my experience, such as £5.05 for Tracked24 instead of £4.45 online.
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Ben 🇬🇧 (@c55amgblack) reported@DonaldPond6 @SurfaceSkimmer @PostOffice Imagine you had a monopoly then sat on your hands whilst upstart companies muscled in on your turf, offering a cheaper faster service and you increased prices and reduced your services. Now, just what moron would do that?
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Paul Onky (@CGarboid) reported@PostOffice Yes, you can upgrade a Freepost item to "Signed For" (recorded delivery) by taking it to a Post Office counter and paying the additional fee. While the recipient usually pays for Freepost, you pay to upgrade the service for extra tracking paying only for the recorded service upg
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Sims (@SIMPHIWED6) reported@SphelelehZwane Sure no problem. Also you can search that track number on the Postoffice website.
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Cowardly Lion (@Cat_onabike) reported@JamesAsser @PostOffice I asked to use the self-service equipment to send a parcel. The team leader said 'No, the manager says we don't allow that.' Why not? 'None of your business. I don't have to tell you. I don't work for the Post Office.' Can I speak to the manager? 'He doesn't work here.' /2
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joanne (@footprintsfh) reported@DonaldPond6 @PostOffice Here’s me not realising you can post things by Royal Mail online. The post office is just down the road so I just go in.