Post Office outages and service status in Hengoed, Wales
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Full Outage Map
- Post Office generated 0 outage signals in the last 24 hours around Hengoed, including 0 direct reports.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Post Office Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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David Collyer FRPS #leica #fujifilm (@nedsoldman) reported from Abergavenny, Wales@PostOffice Thank you. It really is atrocious business practice. This is what happens when private enterprise takes over public service.
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Hot Dog Trainer (@ondineb) reported from Ferndale, Wales@PostOffice @RoyalMailHelp I think I'll tea reach out to @MindCharity who sends a broken bloody QR code?
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New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Caroline vickery (@Caddy9274) reported from Cardiff, Wales@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Panda Education (@PandaEduLtd) reported from Caerphilly, Wales@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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Cressida Ford (@CressidaFord) reported from Cardiff, Wales@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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Vince Cox (@vincecox50) reported from Abergavenny, Wales@PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, WalesI am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Derek Horne (@DegsyGuitar) reported@Tachyon100 @PostOffice The service is no longer fit for purpose
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theboyroy (@theboyroy3) reported@neilabrad @PostOffice There are a lot of things broken with the @PostOffice, I'm afraid. One of the worst is the broken lives of the subpostmasters and their kids. I take it you have heard about the post office scandal, right?
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Elaine Chapman (@ElaineC_reviews) reported@PostOffice your customer services are appalling. Your over the counter member of staff inputted the wrong name from my daughters passport and now she is abroad with a PO currency card she can't access and useless emails back and forth not accepting her passport information!
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Pramod Agarwal (@pramodagarwal62) reported@speedpost does not work most of the times. System is down.why @postoffice cannot fix the issues and provide reliable service.
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Amarnath Shivashankar (@Amara_Bengaluru) reported@ravimadhugiri You dont need debt funds. If you want to park some emergency money, you could use bank FDs or Postoffice deposit.
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Artur Nadolny (@ArturNadol7566) reportedPOST OFFICE JAILED AN INNOCENT WOMAN Imagine. You run a small @PostOffice in Hull. You show up every day, you serve your community, you do the job. Then one day a computer program called Horizon decides you owe £59,000 that never existed. A computer program with a known glitch problem. Post Office didn't check the software. It just marched Janet Skinner into court in 2007 and got her jailed for 9 months. She served 2 behind bars. She lost her house. She lost her job. She lost her name in the eyes of her own neighbours, all because nobody in a position of power fancied questioning a machine. Here's where any decent organisation would stop digging the hole ... The Post Office kept digging. A year after she walked out of prison, they hauled her back into court again, this time chasing her for "proceeds of crime." Proceeds of a crime she never committed, calculated by a system that couldn't add up in the first place. Bold strategy from the people who broke the calculator in the first place. Less than two weeks after that fresh nightmare finally ended, Janet's body gave out completely. Neurological collapse. Paralysed from the neck down. Doctors told her she'd never walk again. She spent a year in a wheelchair and two years learning to walk. She says her own immune system turned on her. Years of fighting a system that refused to admit fault, and in the end it was her own body that surrendered first. So how does this story end? With an apology? A cheque that actually matches what she lost? Of course not. In 2025, after everything, the compensation scheme handed her an offer worth around 15% of her claim. Janet called it an insult. I'd call it a joke, except nobody's laughing, least of all the people who wrote the offer letter from the comfort of a job that still exists. 9 months in prison for a bug. 2 years in a wheelchair for the stress of proving her innocence. A payout that wouldn't cover the damage to her health, let alone her life. And somewhere, the people who signed off on her prosecution are still drawing a pension. Nobody who signed off on any of this has lost a house, a job, or a night's sleep. They got promotions. She got a wheelchair and an insulting cheque. Accountability had every chance to show up here and chose not to.. SOURCES @BBCNews @itvnews and others.
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Robbie McGowan (@WattenRobbie) reported@bookbird71 @PostOffice Assuming you also went into the Post Office on your lunch break, you then find it ridiculous that others should take their lunch, assuming that is what they were doing. Crap customer service because they’re a crap company to work for. For clarity I was a post master for 17 years.
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Rachel Bell (@elstoleno) reported@PostOffice @RoyalMail @eBay_UK hi, help please. Witherwack Post Office (Sunderland) have scanned my parcel, it has appeared on tracking, but now they're saying it says invalid and that it has already been scanned and won't take the parcel.
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G'wan...guess my name (@Im_Sarah_Hello) reported@PostOffice Was first advised it was yesterday. What time do they come in then.. presume available on Monday. Never knew they would run out before.
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Himanshu (@aashiyatt) reported@PostOffice Dear Sir/Ma'am, Subject :- after Delivering the post via post office the post master demands for us a sum of money for the service. Sir/ma'am, After Delivering the post the postmaster demand for a sum of money, i ask them for why ? He ask me No Question... !!