Post Office outages and service status in Hengoed, Wales
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Full Outage Map
- Post Office generated 0 outage signals in the last 24 hours around Hengoed, including 0 direct reports.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Post Office Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Caroline vickery (@Caddy9274) reported from Cardiff, Wales@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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David Collyer FRPS #leica #fujifilm (@nedsoldman) reported from Abergavenny, Wales@PostOffice Thank you. It really is atrocious business practice. This is what happens when private enterprise takes over public service.
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Vince Cox (@vincecox50) reported from Abergavenny, Wales@PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, WalesI am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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Hot Dog Trainer (@ondineb) reported from Ferndale, Wales@PostOffice @RoyalMailHelp I think I'll tea reach out to @MindCharity who sends a broken bloody QR code?
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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Panda Education (@PandaEduLtd) reported from Caerphilly, Wales@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Cressida Ford (@CressidaFord) reported from Cardiff, Wales@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel Bell (@elstoleno) reported@PostOffice @RoyalMail @eBay_UK hi, help please. Witherwack Post Office (Sunderland) have scanned my parcel, it has appeared on tracking, but now they're saying it says invalid and that it has already been scanned and won't take the parcel.
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Neil Bradford (@neilabrad) reported@PostOffice is your travel money card system broken? App appears to be broken for the last two days
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D (@frfunlouis) reported@PostOffice Ordered cancelled, charge back raised. What a shocking service! Thought PO was meant to be one of the best! Will use another courier next time.
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Mac-Burn (@Blaithgwyn) reported@HeadWarriorTWM Indont think these people should be exempt from trial when we get a different gov that takes these issue seriously - this is far worse than the postoffice scandal. I saw a 20 yo walk into my workplace with paniced mothers 6’6” boy with a pair of fake breasts.. no control all fear
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Free Spirit (@onemoveahead) reported@PostOffice how do I speak to a human on the phone on your customer service number?
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Graham (@BarnetAkela) reportedHello @PostOffice are you aware that literally nothing is working at your main Cambridge branch? The self service machines haven’t worked in weeks and now the ticket dispenser for the counter service doesn’t work. Any chance of getting stuff fixed?
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Big Dave 💙✨ (@RachCheeseman_x) reported@PostOffice abysmal customer service. Contradicting information on the website. Start a chat only to be ignored and then when I ask where I can make a complaint they end the chat.
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Robbie McGowan (@WattenRobbie) reported@bookbird71 @Lindseyy888 @PostOffice It’s your choice to wait in a long queue, you have no idea what they were doing, or indeed why. You can’t always stagger lunches just to suit others. And I’ve already addressed the poor customer service, the job is predominantly thankless at the best of times. No apology needed!
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Queen City Kids™ (@MomsProllyMad) reportedWe need a @eBay competitior. im a member since 2002, buying and selling. Someone bought an item, and the postoffice told me the buyers zip is diff. He fixed it, i told the buyer to update via msg, he msg'd me later saying the item arrived, hes happy. that was Apr27 ago. ebay wont release $138 to me until MAY 16!!!! tried customer service, but i cant understand punjabi. **** #EBAY. do not use them.
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Will (@ldon311) reported@EdwardJDavey I’d sit this one out Ed!!! Hypocrisy at its best. Your inaction killed people … your support of the aggressor killed people. #postoffice