Post Office Outage Report in Hengoed, Caerphilly County Borough, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (43%)
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Total Blackout (29%)
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Wi-fi (21%)
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Phone (7%)
Community Discussion
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Post Office Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Caroline vickery
(@Caddy9274) reported
from
Cardiff, Wales
@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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TheBigFella💙
(@TheBigfellainc) reported
from
Cardiff, Wales
@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Vince Cox
(@vincecox50) reported
from
Abergavenny, Wales
@PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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DavidLikesGuys
(@posnewsday) reported
@PostOffice @RoyalMailHelp Thank you for your response. Got through. It appears, like many other sectors, the PO has COVID issues. Informed no guarantee of delivery of ANY of the packages sitting in depot and without 'card' may not be given them if I go to collect. We wait and see.
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Cherico
(@ChericoRoo) reported
@LilywhiteSimon @RoyalMailHelp @PostOffice We’ve also now established another 7 families have had the same problem this week with the same post office. It doesn't have a ‘priority box’ so should be taken off the list and the post master should stop taking the tests when he’s been told what they are.
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Roger McAnoy
(@roger_mcanoy) reported
@PostOffice One delivery a week over the last three weeks! Tried to complain. 50min wait time to customer services. Email complaint form does not allow submit, what is going on!
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Nashath
(@Mhmd_Nashath) reported
worst system 😐😶 #postoffice
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Donald
(@ElDonoSuspendo) reported
@PostOffice Thank you. There not very consistent in that Post Office and very slow too.
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David Reader
(@davidareader) reported
@RoyalMailHelp @PostOffice You use the post office to provide a service to your customers. That's a choice you make. Maybe you ought to care if those you contract with to provide services to your customers are doing a good job or not?
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David Reader
(@davidareader) reported
Hello @RoyalMailHelp @PostOffice the post office I usually avoid due to past bad service has just refused to scan my prepaid labels & give me a receipt. If those items do not arrive, you WILL be hearing from me again. In the meantime, have a chat with postmaster at OL15 8AB.
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Coceka Mfundisi
(@Cmfundisi) reported
@LukhonaMnguni Yhooo this bothers me a lot Lupower. It’s at the core of dehumanisation of black people. Poor people queue-unnecessarily!!! I am just leaving Mthatha and just saw at Pick ‘n Pay that there is a 350 queue- it’s long but seems more dignified than PostOffice
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Lin Wales 🏴🇪🇺#NHS #YesCymru #RNLI
(@linds_dreamer) reported
@PostOffice How about something that was sent 10 days ago from @WHSmith post office in Swansea? My card had vouchers for my sister that were intended to help her buy Christmas dinner! I am so upset for her that they haven’t arrived! 😔😢😡