Post Office outages and service status in Hengoed, Wales
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Full Outage Map
- Post Office generated 0 outage signals in the last 24 hours around Hengoed, including 0 direct reports.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Post Office Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Vince Cox (@vincecox50) reported from Abergavenny, Wales@PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.
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Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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David Collyer FRPS #leica #fujifilm (@nedsoldman) reported from Abergavenny, Wales@PostOffice Thank you. It really is atrocious business practice. This is what happens when private enterprise takes over public service.
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Cressida Ford (@CressidaFord) reported from Cardiff, Wales@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Panda Education (@PandaEduLtd) reported from Caerphilly, Wales@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Hot Dog Trainer (@ondineb) reported from Ferndale, Wales@PostOffice @RoyalMailHelp I think I'll tea reach out to @MindCharity who sends a broken bloody QR code?
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Caroline vickery (@Caddy9274) reported from Cardiff, Wales@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, WalesI am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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lilly Quinn moore 🇬🇧 (@Florencemumflos) reported@EdwardJDavey Id sit down #postoffice
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jon (@amcjrdeg) reported@PostOffice my brother sends me parcels to Norway.uses same post office each time and we have seen that the shipping cost is excessive. today , trying to keep costs down. Got a quote online of around £27. why did the woman at his post office try charge him over £50?
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Toni Jones (@iamtonijones) reported@PostOffice An item I have sent says it has been signed for at a sorting office but the recipient doesn't have it. I've tried calling and no one can give me an answer as to where it is. Please help me locate it!
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Peter Reynolds (@pdnr777) reportedStill cannot find out what has happened to my parcel being sent from the UK to Ireland; @PostOffice and @RoyalMail don't want to help and it is made impossible for a visually impaired person to complain, think I'll be contacting @Ofcom
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Shaun Reviewer (@ReviewShau42660) reported@PostOffice Hi. Sorry to bother you, but please provide the link to raise a complaint about post office counter services? Thanks.
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Robert/Heather/Akiva/Marie/Sarah/Etc/Gabriel Dunn. (@JonathonWi68729) reported@PostOffice 35 mins, and when I got to the counter I couldn't pay my bills because the Post office WIFI was down so I couldn't pay by debit card.
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Cowardly Lion (@Cat_onabike) reported@PostOffice I went on 5 different days to send 2 different parcels. No self service. 3 times I had to go home without posting anything because the queue was too long. I complained to PO cust svcs who thanked me for my queuing feedback. Are you stopping self-service in all branches?
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NatwestRBSGRG Victim (@NuaGRGVictim) reportedSounds just like @NatWestBusiness @RBSBusiness they even had a department to teach staff how to forge customers signatures. Just like #postoffice victims they tried to cover up their bad behaviour and lied lied lied and denied #stoprob
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Simply Reddington (@MBullshitty) reported@PostOffice How can I send a birthday card containing a £30 gift card without it being stolen AGAIN? It's £3 to send 2nd class securely with cover for only £20. I'm just sick of your pathetic service. Maybe if you stopped taking money to deliver the river of advert **** may help
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RAVI RANJAN (@ravi_fit) reported@IndiaPostOffice is one of the most inefficient public service institutions, suffering from poor accountability, lack of ownership, and an outdated customer experience. Employees often appear insulated from the consequences of poor service, which ultimately hurts citizens. If meaningful reforms are not possible within the current structure, the government should seriously consider privatization or introducing greater competition to bring accountability, efficiency, and customer-centricity into the system. @JM_Scindia, some immediate reforms that can significantly improve India Post: • Mandatory acceptance of UPI and digital payments at every post office. • Clearly defined and publicly visible SLAs for all services. • Mandatory explanations and accountability whenever an SLA is breached. • A designated officer/team responsible for every stage of a service request. • A centralized grievance, escalation, and resolution system with proper tracking. • Real-time service tracking and greater transparency. • Regular publication of performance and grievance-resolution metrics. India Post serves millions of citizens. It deserves a system built on accountability, ownership, and measurable service standards. #postoffice