Post Office Outage Report in Hengoed, Caerphilly County Borough, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
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E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (43%)
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Total Blackout (29%)
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Wi-fi (21%)
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Phone (7%)
Community Discussion
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Post Office Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Hot Dog Trainer
(@ondineb) reported
from
Ferndale, Wales
@PostOffice @RoyalMailHelp I think I'll tea reach out to @MindCharity who sends a broken bloody QR code?
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Vince Cox
(@vincecox50) reported
from
Abergavenny, Wales
@PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.
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TheBigFella💙
(@TheBigfellainc) reported
from
Cardiff, Wales
@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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Caroline vickery
(@Caddy9274) reported
from
Cardiff, Wales
@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Cllr Stephen Marshall
(@StephenMNewport) reported
from
Newport, Wales
@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Wood St Post Office
(@WoodStPO) reported
@mrmr1488 @monzo @PostOffice The branch was correct. You can’t pay for Car Tax or Bills with a Monzo Debit Card which is mad (but can with any other debit card) - I’m sure it’s a system fault. Could never understand it ourselves either
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Katie❤️🔥
(@SapphicSoleil) reported
@PostOffice Just been to collect my parcel and was rudely told the system is still down after being told yesterday to come back today. This is ridiculous. I want my parcel to be delivered instead now, been twice won’t be going again.
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mrmr
(@mrmr1488) reported
@PostOffice Well this branch rejected it and told me to bring another card from HSBC or something. First I tried to pay with Apple Pay, then got told it had to be a physical card, so I drive back with a physical only to be told you don’t accept it. Really poor service.
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Anna Arnone
(@Annaf8at125) reported
@PostOffice I don't usually check to see if the Post Office is open/functioning. How is one meant to do that? I could've done without the wasted hour & the utter exhaustion. I wasn't the only one in there with a health issue. There was a blind lady too.
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Harbi
(@Harbi607) reported
@llggeorgia @PostOffice Need an official written complaint filed to that Post Office branch or its head office
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Natalia
(@SomeoneSinister) reported
@hardy_lass @PostOffice Yeah, I believe they've got more important things to worry about than keeping X updated. Especially when it's the entire estate that's down.
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Sam Lee
(@s4m_b) reported
@PostOffice are you going to post about Horizon not working and all post offices being shut! Would help if you could also post when it’s working again as can’t find any official information anywhere!
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MisoMiso Moo🎗️
(@Misomisomoo) reported
@sidd71 @llggeorgia @PostOffice You don’t support the charity’s mission?
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UHF Satcom 🇬🇧 📡 📻
(@uhf_satcom) reported
@PostOffice sorry to have to give you a home truth, but your southampton branch is f**king useless. 1 member of staff on at lunchtime, then a broken network!!! Yet you charge £6.80 for 4 poxy stamps. Where is the money going ??????? 🤔
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Michael Sherry
(@MichaelSherryMA) reported
@PostOffice No they are not back to normal! On the strength of your post I travelled again into Macclesfield only to find the post office at WH Smith still offline - system down. So - no- your services are not back to normal - unless you consider zero service normal?