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Post Office

Post Office outages and service status in Hengoed, Wales

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  • Post Office generated 0 outage signals in the last 24 hours around Hengoed, including 0 direct reports.

Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Post Office Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • BlockA_Row3
    Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales

    @PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.

  • ondineb
    Hot Dog Trainer (@ondineb) reported from Ferndale, Wales

    @PostOffice @RoyalMailHelp I think I'll tea reach out to @MindCharity who sends a broken bloody QR code?

  • vincecox50
    Vince Cox (@vincecox50) reported from Abergavenny, Wales

    @PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.

  • Ellie_Silcox
    Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.

  • nedsoldman
    David Collyer FRPS #leica #fujifilm (@nedsoldman) reported from Abergavenny, Wales

    @PostOffice Thank you. It really is atrocious business practice. This is what happens when private enterprise takes over public service.

  • TheBigfellainc
    TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales

    @leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!

  • Caddy9274
    Caroline vickery (@Caddy9274) reported from Cardiff, Wales

    @PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!

  • TheNewCourtUsk
    New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales

    @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

  • StephenMNewport
    Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales

    @PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬

  • Ellie_Silcox
    Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    @RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.

  • CressidaFord
    Cressida Ford (@CressidaFord) reported from Cardiff, Wales

    @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

  • PandaEduLtd
    Panda Education (@PandaEduLtd) reported from Caerphilly, Wales

    @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • Toffeewolfie
    Philip Whitehurst (@Toffeewolfie) reported

    @PostOffice why..on your website does it say the DVLA charge 17 quid to renew your driving licence online....when they only charge 14.... Is this to encourage more to use your service..

  • NatashaHings
    Natasha Hings (@NatashaHings) reported

    Imagine walking to a @PostOffice and wanting to buy an envelope because you don’t have any at home, and there are no shops nearby; to be told they don’t have any. Not only this, but to be repeatedly met with resistant, rude and unhelpful ‘customer service’.

  • Tiger73Quinn
    Kelly (@Tiger73Quinn) reported

    @PostOffice The Port Talbot Post office was open, my in-law were there in business hours & it was empty apart from 4 counter staff chatting told each. Why then would an appt be needed if no other customer required a service. Poor customer service. Swansea branch helped them. Staff were lazy

  • Julian2017124
    julian (@Julian2017124) reported

    Unlike my experiences with @PostOffice and @WilliamHill who fought me every single step, refused to apologise, and never properly fixed their mistakes, at least Sky has shown a real difference. This highlights how some companies seem to think they’re above the law, above being challenged, and completely unaccountable for their actions and decisions. Importantly, it’s not about companies always giving in or admitting the customer is right every single time sometimes the customer can be wrong. But when the customer has clear evidence that proves their side of the story beyond reasonable doubt, it shouldn’t be difficult for a company to simply say: “Yes, we made a mistake here’s your full payout.” Take the £5.75 @WilliamHill owed/owes me but refused and still refusing to pay properly they should have just admitted the error and fixed it. Why do some companies struggle so much to be honest and say sorry when things go wrong? It doesn’t have to end in long adjudication processes or court battles. Disputes should be settled fairly and quickly through agreement, not turned into fights.

  • elstoleno
    Rachel Bell (@elstoleno) reported

    @PostOffice @RoyalMail @eBay_UK hi, help please. Witherwack Post Office (Sunderland) have scanned my parcel, it has appeared on tracking, but now they're saying it says invalid and that it has already been scanned and won't take the parcel.

  • ziggibson
    Alan (Zig) St Clair Gibson (@ziggibson) reported

    Does anyone know why the UK Postoffice scandal final report has still not been seen, and why not one person has been prosecuted for the truly terrible way post office owners were so appallingly treated?

  • LilywhiteSimon
    Simon (@LilywhiteSimon) reported

    @PostOffice @sjt18 Just a thought… Trying to help with your predicament. Have you had the parcel sent to Capel PO deliberately? Addressed thus: S-J Tanyar Capel Post Office 87 The Street Capel DORKING RH5 5JX.

  • pamela911y
    Pamela Mackay (@pamela911y) reported

    @PostOffice so disappointed with the service re my travel insurance!! After various emails you still Fail to sort this out. Communication has been dreadful. One simple phone call would have this done in 5 mins yet you go back and forward. I’m assured my policy is fully covered!!

  • rugbyjoe90
    rugbyjoe90 (@rugbyjoe90) reported

    @PostOffice I went to one of your branches today and it was closed due to "technical issues". Drove 10miles to another branch. Wanted to change foreign currency back to GBP. Told you don't take 50 euro notes and 50 USD notes !!!?? WHY !!? I bought them off you !! #postoffice

  • madjack5774
    my name is... (@madjack5774) reported

    @RepMaryMiller If your office provide same "help" as local township office offer or postoffice offer than what is the difference? Just curious? One can get pp in 2 weeks after applying at USPS and pay expedite fee... unless your office is making this happen without any fee. Just wondering.