Post Office Outage Report in Hengoed, Caerphilly County Borough, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
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E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (40%)
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Total Blackout (33%)
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Wi-fi (20%)
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Phone (7%)
Community Discussion
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Post Office Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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TheBigFella💙
(@TheBigfellainc) reported
from
Cardiff, Wales
@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Cllr Stephen Marshall
(@StephenMNewport) reported
from
Newport, Wales
@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Caroline vickery
(@Caddy9274) reported
from
Cardiff, Wales
@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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Vince Cox
(@vincecox50) reported
from
Abergavenny, Wales
@PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Alan
(@AlinHull) reported
I grew up in a 15 minute city - North Hull back in the 1980s. Primary school, secondary school, church, cubs, cadets, bakers, greengrocers, newsagents, barbers, postoffice etc all within 15 mins. Coincidentally we didn’t have a parking problem and front gardens were…erm…gardens
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Eddie McGlone
(@emg456) reported
@BillAlexander4 @PostOffice Problem is they never even dipped their collective head in recognition let alone hung it in shame. Massive corporate governance failure.
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Goutam Kunal
(@goutamkunal) reported
@IndiaPostOffice @AshwiniVaishnaw @PMOIndia When ever I called customer care,they said We don't have any knowledge about flags order contact your #postoffice. Post-office says ask the GPO_Patna. GPO_Patna says... wait! after that lodge an online complaint. Online website says can't lodge the complaint as it's too late.🙎🏻
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Charles Stewart
(@chasstewart01) reported
@PostOffice and what of those who suffered as a result of the Post Office Horizon Scandal? What is the Post Office doing to help their emotional recovery?
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Joolz Denby
(@JoolzDenby) reported
@PostOffice @RoyalMailHelp We all know that. What we want to know at this point several weeks on, is when that cyber attack will be resolved and we can resume normal service in branch.
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koka kola
(@kokakola1x) reported
@PostOffice @PeterJFowler7 How pathetic jumping on the rainbow bandwagon! Thankfully I don't support the post offices!
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David MacDonald
(@DMACDIRECTOR) reported
I have grave concerns that we are hurtling towards the loss of many of our Post Offices throughout the country. @RoyalMail have still not fixed the International Postage issue for Post Offices who rely on the Royal Mail business. @PostOffice
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Dave
(@UnLaoisD) reported
@PostOffice hi guys any news on sending small parcels abroad yet please? Service has been suspended quite a while
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Simon
(@LilywhiteSimon) reported
@PostOffice I had a customer attempt to pay by credit card this morning. Fortunately she also had a debit card.
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Jemima J
(@JemimaJJ) reported
High street banks - we all need them occasionally. As a @CooperativeBank customer I can pay in cheques at @PostOffice. Why can't this service be extended so all banking needs can be accessed there? @GMB