Post Office Outage Report in Hengoed, Caerphilly County Borough, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
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E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (53%)
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Wi-fi (20%)
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Total Blackout (13%)
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E-mail (7%)
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Phone (7%)
Community Discussion
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Post Office Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Hot Dog Trainer
(@ondineb) reported
from
Ferndale, Wales
@PostOffice @RoyalMailHelp I think I'll tea reach out to @MindCharity who sends a broken bloody QR code?
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Vince Cox
(@vincecox50) reported
from
Abergavenny, Wales
@PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Caroline vickery
(@Caddy9274) reported
from
Cardiff, Wales
@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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TheBigFella💙
(@TheBigfellainc) reported
from
Cardiff, Wales
@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Cllr Stephen Marshall
(@StephenMNewport) reported
from
Newport, Wales
@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Kaylee
(@kayleetheidiot) reported
@PostOffice awful customer service from the post office pass card department. AVOID like the plague people. Took my money and I have nothing to show for it
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Bal Mukund Bihari
(@mukundbihari) reported
@IndianExpress @PostOffice Long queue in post office due to server down.why it is on weekdays? Is it in right hand?
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Heathcliff O'Malley
(@heathcliffom) reported
@PostOffice I’d rather not say, they had 2 counters open and all their self service ones were closed .
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Tracey Thompson
(@TraceyBuzzGThom) reported
Finally had to login online so definitely a problem in @PostOffice app
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Hampton Architecture
(@HamptonArc) reported
@PostOffice It's to cover a Holiday booked for later this year that we have had to move on a year, we are happy to move the policy and pay any increase due to inflation etc - we can't see how simply keeping our £568 and advising that you can't help is justifiable?
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...PJ...
(@sheepfarming) reported
@postoffice Anybody thinking of getting a #postoffice money card please don't bother..arrived in Spain to find I have a faulty card and doesn't work..they are not worth the hassle ...now gonna be lumbered with bank fees because of it.
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Martin Phillips
(@Mphillips_LDFC) reported
@eves_sarah @PostOffice In fairness, it isn't the branches fault that Post Office Ltd provide IT equipment that just isn't fit for purpose... For more info, look into the Horizon IT fiasco, many of the issues raised still crop up because the equipment STILL isn't suitable for the job
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Great Ape 28
(@alstrstrac) reported
I received an email today from @PostOffice regarding a complaint I submitted on the 17th June. Rapid Response isn't the first thing that springs to mind. ...
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Abi 🖤💫🌛🏴
(@abi_dolls) reported
@PostOffice Sure thing. Although it's never made any difference previously. Always terrible staffing at this branch.
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Bearbär
(@bearbaergrowl) reported
@PostOffice Colchester 19 people in the kiosk Q. All machine waiting for approval. 2 staff on…. Poor staff member trying to serve and sort out the machines….