Post Office Outage Report in Hengoed, Caerphilly County Borough, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
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E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (43%)
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Total Blackout (36%)
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Wi-fi (21%)
Community Discussion
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Post Office Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Caroline vickery
(@Caddy9274) reported
from
Cardiff, Wales
@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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TheBigFella💙
(@TheBigfellainc) reported
from
Cardiff, Wales
@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Vince Cox
(@vincecox50) reported
from
Abergavenny, Wales
@PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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Cllr Stephen Marshall
(@StephenMNewport) reported
from
Newport, Wales
@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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𝒦𝓎𝓁𝑒 🏳️🌈🇬🇧🇫🇷#NewYearNewHope
(@iKyle2017) reported
@PostOffice @WHSmith your service is a bloody joke, three people behind the counters talking and nobody serving customers, no wonder you’re in trouble 😡😡😡
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Jason
(@seonemesis) reported
@PostOffice Let's just say a little birdy told me, I don't want anybody that works there to get in trouble.
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Lorraine Foster
(@lorrainecfoster) reported
@PostOffice @God_loves_women Hello, sorry for jumping into your conversation. I too have been with PO Broadband for over 15 years with no problems, until last month!! I too think my router needs updating, so can you both keep me posted about how you get on. I'm not seeing much positivity regarding #Shell 🙁
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CB MM UTAG UCG 👊🏻
(@primrosetaxi) reported
from
Tottenham, England
@PostOffice I’m sick of this now.. where’s my Money. You stole £300 from me and never paid @TfLTPH my money for my license!!! I raised a dispute with you and you’ve not even acknowledged my dispute or email! Seriously!!!
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India Post
(@IndiaPostOffice) reported
@Ravifred_241 SPOs Giridh has reported that As per telephonic conversation with SPM Dugda Coalwashery about the compliant raised on twitter by Ravindra Nath , it is to say that SPM Dugda intimated that there is no link issue in Dugda postoffice and he also deny about any fight with customers .
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mark cooper glazing
(@markcooperglaz) reported
@Shell_UKLtd @ShellEnergyHome @PostOffice Feel sorry for Post Office customers. My advice go to Plusnet or EE.Nothing but trouble with Shell broadband
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Ebony Leigh Collier 🌹
(@ebonyleighpsych) reported
I submitted a complaint to @PostOffice broadband about poor accessibility for disabled customers. Their response is to give me a refund which requires me to travel to a post office branch over 45 mins walk away to get my refund in cash, during a pandemic. Is this a joke to them?
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-𝓙𝓮𝓻𝓻𝔂 𝓓𝓪𝓿𝓲𝓼 ☮️3.5%
(@jerryduk) reported
So glad I'm moving away from @PostOffice broadband. Just lost broadband for, I think, the fourth time today! #fail
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⚫ CL Gamble ART
(@cl_gamble) reported
@PostOffice Uh ok, so I just wait for you to get round to logging my complaint via DM?
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⚫ CL Gamble ART
(@cl_gamble) reported
@RichyR1ch @PostOffice They haven't replied to my DM and j still haven't been able to make my complaint. Hello Post Office, an email address or another reply to the DMs I've sent please?