Post Office Outage Report in Hengoed, Caerphilly County Borough, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (44%)
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Total Blackout (25%)
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Wi-fi (19%)
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E-mail (6%)
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Phone (6%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Post Office Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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Vince Cox
(@vincecox50) reported
from
Abergavenny, Wales
@PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Cllr Stephen Marshall
(@StephenMNewport) reported
from
Newport, Wales
@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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TheBigFella💙
(@TheBigfellainc) reported
from
Cardiff, Wales
@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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Hot Dog Trainer
(@ondineb) reported
from
Ferndale, Wales
@PostOffice @RoyalMailHelp I think I'll tea reach out to @MindCharity who sends a broken bloody QR code?
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Caroline vickery
(@Caddy9274) reported
from
Cardiff, Wales
@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Julie L
(@julieNL69) reported
@PostOffice at your branch on Prestonpans high street. Only one person serving and she is chatting to people. 10 people waiting at one point with some being told they had to leave and wait outside. Not good enough-bad customer service!
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Michaela Hapgood
(@MichaelaHapgood) reported
@PostOffice the lady at your Northolt collection office is beyond rude. Made me feel like rubbish.
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hiren devganiya
(@9033740275) reported
Respected @IndiaPostOffice The post office in your area is very early Thai. As well as early closure. So please fix the post office time. My pincode is 39500. Postoffice time 07 am to 1 pm
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hiren devganiya
(@9033740275) reported
Respected @IndiaPostOffice The post office in your area opens very early. As well as early closure. So please fix the post office time. My pincode is 395004. Current postoffice Time 07 Am TO 01 Pm Please Chenge Time To 10 Am to 6 Pm
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Tatiana Fuentes G
(@FuentessG9) reported
Omg, the @ups & the #postoffice keep leaving our freaking Mail at the wrong house/leave it on our lawn, not even the front door. Wtf is wrong with your delivery people in the area of Islip,NY? A literal bank check for over $10,000 laying around my front lawn as if it were trash.
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Robbie McGowan
(@WattenRobbie) reported
@PostOffice an email that I can’t reply to that wants me to invest in your business at my expense? Shame on you, where’s your support for me? A tub of antibacterial hand wash does not fix things!
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shirley
(@shirley51079929) reported
@BearBitesBack @NewPOGuy @PostOffice Most 'Post Office' branch staff aren't employed by the post office, they run like a franchise. I agree it's a shame they can't afford to open later, to help people who work all week.
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Miss Wilson PE
(@pe_misswilson) reported
@Jajafinance please can someone help me with my section 75 query - 4 phone calls later and still no resolution. Thanks for the stitch up @PostOffice @MartinSLewis
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Foldingthings
(@foldingthings) reported
@PostOffice is there an account i can follow that will provide updates on broadband service? it's been barely working today.
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Rhyddian ( taffy )
(@Rhyd_iculous) reported
@PostOffice hi seems your broadband is down . Have you got issues ?