Post Office outages and service status in Hengoed, Wales
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Full Outage Map
- Post Office generated 0 outage signals in the last 24 hours around Hengoed, including 0 direct reports.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Post Office Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Vince Cox (@vincecox50) reported from Abergavenny, Wales@PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.
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Cressida Ford (@CressidaFord) reported from Cardiff, Wales@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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David Collyer FRPS #leica #fujifilm (@nedsoldman) reported from Abergavenny, Wales@PostOffice Thank you. It really is atrocious business practice. This is what happens when private enterprise takes over public service.
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, WalesI am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Hot Dog Trainer (@ondineb) reported from Ferndale, Wales@PostOffice @RoyalMailHelp I think I'll tea reach out to @MindCharity who sends a broken bloody QR code?
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Panda Education (@PandaEduLtd) reported from Caerphilly, Wales@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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Caroline vickery (@Caddy9274) reported from Cardiff, Wales@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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ℂ𝕣𝕒𝕗𝕥𝕪 𝔾𝕠𝕣𝕚𝕝𝕝𝕒 (@CraftyGori54267) reported@ArturNadol7566 @PostOffice Calum is there pretending to help to protect his own back. With the exception of one of their own NEDs who told the inquiry she had witnessed remote access in Fujitsu and also sat on a £65k branch deficit for 3 years, NFSP told everyone 'You're on your own'.
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Artur Nadolny (@ArturNadol7566) reportedAT 93 BETTY BROWN IS STILL FIGHTING Betty Brown just turned 93 and picked up an OBE from King Charles at Windsor Castle. Lovely photo. Lovely medal on a lovely jacket. What she still does not have, six months after settling her claim, is a single penny of the compensation she was promised. Betty and her late husband Oswall ran the Annfield Plain Post Office in County Durham from 1985 to 2003. The Horizon accounting system built by Fujitsu @fujitsu_uk told them money was missing from their branch. It was not missing. It was never missing. They spent around 100,000 pounds of their own savings covering shortfalls that did not exist, because that is apparently the correct response when a computer accuses you and nobody in charge believes the human standing in front of it. She is thought to be the oldest surviving victim of the Horizon scandal. She was one of the original 555 claimants who backed Alan Bates in the group legal action against the Post Office @PostOffice. She reached a settlement through the government redress scheme at the end of last year. At her OBE investiture in June she said she still had not received a penny. Meanwhile Fujitsu, the company whose faulty software caused this entire catastrophe, has been criticised by a committee of MPs for contributing nothing financially toward the redress bill, which is running toward 2 billion pounds. The company that broke the till keeps its money. The 93 year old it falsely accused of stealing from that till gets a medal instead of a bank transfer. She dedicated her OBE to the sub-postmasters who never lived to see this day. She has said before that at least 13 people are believed to have taken their own lives because of what Horizon did to them. She said she wears the honour for them because she still feels everything they felt. She also had a message for the Prime Minister @Keir_Starmer, asking him directly to sort this out as quickly as he can. That is a simple sentence. It appears to be an extremely difficult instruction to follow. Britain does love turning its victims into heroes once the damage is done and the bill has gone unpaid long enough to be embarrassing. Medals are cheap. Redress schemes, it turns out, are somehow still cheaper for the people who actually owe the money.
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Robbie McGowan (@WattenRobbie) reported@bookbird71 @Lindseyy888 @PostOffice So you asked what the hold up was and they told you and you’ve still got an issue? This is everything that’s wrong with peoples entitlement or sense of it. Definitely a you problem.
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The Honker (@Honker0) reported@WallStreetApes So that's $16 Billion lost. Did they cut $16 Billion worth of service? Or did somebody chip in to cover the loss? Somebody like the taxpayers? muh pOsToFfIcE iS aN InDePeNdEnT aGeNcY.
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Robbie McGowan (@WattenRobbie) reported@bookbird71 @Lindseyy888 @PostOffice You are so wide of the mark. The people in that queue hadn’t received bad customer service, except their wait! As previously said by another, post office offers many different products that can incur very complex procedures. Sometimes you just have to wait.
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Smegga (@LwaziLam) reported@MbusoKhuzwayo_ @Olivia_LaGrange Government is the biggest spender of services & goods in ZAR White businesses will never survive without government spending. You can see now Cyril is trying by all means to shift government spending & services to private sector, i.e Eskom, Transnet, ID preparing, SAA, PostOffice
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theboyroy (@theboyroy3) reported@neilabrad @PostOffice There are a lot of things broken with the @PostOffice, I'm afraid. One of the worst is the broken lives of the subpostmasters and their kids. I take it you have heard about the post office scandal, right?
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julian (@Julian2017124) reportedWhy can’t the @PostOffice simply accept that their Camberwell branch has been making repeated errors, that their staff clearly needs proper retraining (and more than just that), and that customers deserve a genuine apology when these incidents happen?
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peoplearestupid77 (@pplrstupid977) reported@d_riley93 @PostOffice Staff member was correct. You can't use special delivery bags for any other service.
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appleblossomB (@appleblossomBe) reported@PostOffice I sent a registered letter to HMRC on the 11th March . HMRC says they haven’t received it . Tracking only says it was posted and no confirmation of HMRC signing for it or receiving it . Can you please help ?