Post Office Outage Report in Hengoed, Caerphilly County Borough, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
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E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (50%)
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Total Blackout (21%)
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Wi-fi (14%)
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E-mail (7%)
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Phone (7%)
Community Discussion
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Post Office Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Caroline vickery
(@Caddy9274) reported
from
Cardiff, Wales
@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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Cllr Stephen Marshall
(@StephenMNewport) reported
from
Newport, Wales
@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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TheBigFella💙
(@TheBigfellainc) reported
from
Cardiff, Wales
@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Vince Cox
(@vincecox50) reported
from
Abergavenny, Wales
@PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.
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Hot Dog Trainer
(@ondineb) reported
from
Ferndale, Wales
@PostOffice @RoyalMailHelp I think I'll tea reach out to @MindCharity who sends a broken bloody QR code?
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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David Collyer FRPS #leica #fujifilm
(@nedsoldman) reported
from
Abergavenny, Wales
@PostOffice Thank you. It really is atrocious business practice. This is what happens when private enterprise takes over public service.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Marsden
(@TheTBusinessBoy) reported
@PostOffice Hi, I was supposed to collect my parcel from one of your branches but i’ve been told by the branch it’s not with them although the sender has said they did send it to the post office branch. Can you help me? Thanks.
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RAJVEER SINGH NAHAR
(@rajnahar85) reported
@PostOffice one the worst service in country 😒 23 people in the queue only one checkout is open .
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girish
(@gk3020) reported
@PostOffice UK post office service… worst than a third world country.
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Des
(@dr_carter7) reported
@PostOffice - I need to post a return but in the email you’ve sent me, the QR code is missing, it’s just a blank box. I’ve emailed but no reply. Can you help please?
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Fab
(@fablollie) reported
@PostOffice Would you be able to help your lady at Barton Under Needwood post office. She's struggling with the Amazon hub machine as it won't log in so she can't allow me to have my items. Wasted bus journey!
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Mahendra Choudhary K
(@mahenkalal) reported
@TheOfficialSBI @RBI How much days it takes to get cheque book after a customer applies for it. It is almost 1.5 months. Applied from yono app as well as from branch by filling the offline form. Still branch employee are saying contact to postoffice.
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Ian Jeffray
(@ianjeffray) reported
Hey @RoyalMail I took my unused stamps to @PostOffice today but was told to go away and post them. That seems stupid. But they also told me I could use them until July. Your website still says end of Jan. Who's right?
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Matt Shailer
(@toonarmy123) reported
@PostOffice any official guidance regarding the cyber incident at royal mail and overseas post? Shall we stop selling and accepting overseas services for the time being?
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Peter Darwin
(@scotchnutz) reported
@PostOffice @RoyalMail Our Post Office closed down definitely yesterday…. Is there something going wrong ??? 😩😩😩
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Mrinal Jha
(@MrinalJ38474576) reported
@PostOffice Dear Team, Kindly request you do the needful. My courier is in place last 3 days in the same place and still I haven't received it. I must mention here it's not happening the first time with me the same incident happens previously as well. Courier no - EJ718946252IN