Post Office Outage in Hengoed, Caerphilly County Borough, Wales

@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!

@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.

@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.

I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.

@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

Keeping existing customers should be a priority, @PostOffice. With emails, delivery options increasing and you say you are too busy to help an elderly gentleman to get his pension, because your employee won't respond..... speak with your feet and never use these services again!!

Pretty bad that no companies give #lifeinsurance to people with #mentalhealth illnesses. Surprised at being turned away from @PostOffice As well. To add to the list

@PostOffice Thank you Stephen for the quick reply. It was Bute Street, Cardiff. What disappointed me most was their bad attitude and un-helpfulness.

@PostOffice can you help find the FAD number for my local Post Office

@IndiaPostOffice 560002 at BANGALORE is well executed service delivery model for public . Pls replicate same model for all small Postoffice .

GeneralHospital UBridge inw PostOffice is good, slow inw LocalAirport. RJ is good. Movement within Ikeja GRA is ok. @trafficbutter VIA @followlastma

GeneralHospital UBridge inw PostOffice is good, slow inw LocalAirport. RJ is good. Movement within Ikeja GRA is ok. @TrafficChiefNG @Gidi_Traffic @trafficbutter @lagostelevision @lagostraffic961

@PostOffice I would love you to escalate it. I spoke to a supervisor who did not help in any way. I will email you.

@PostOffice Hertford. Maidenhead Street. Person behind counter very rude and unhelpful.

@PostOffice hi! Just wanted to pass on my disappointment at the service I receive from the man in the East Grinstead branch. He is consistently miserable, rude and unhelpful. What a shame!

@PostOffice FOR THE LOVE OF GODS please reinstate the Trowell Road NG8 Post Office once @LidlGB opens there. I've just returned from Bramcote Lane & if we disregard the overly long queue + old lady collapsing, the ONE counter guy was rude about customers.

@postoffice is it standard practise for your wickford town centre branch to be so rude & “not be bothered” about your business and it’s customers #rude #notimpressed #badcustomerservice

@PostOffice Been at the Coventry City Post office branch now for the last 20 minutes, slow service, unresponsive staff, not giving a hoot.