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Post Office

Post Office Outage Report in Hengoed, Caerphilly County Borough, Wales

Why is my Post Office service not working?

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Full Outage Map

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Post Office. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  • 44% Internet (44%)
  • 30% Total Blackout (30%)
  • 15% Wi-fi (15%)
  • 11% E-mail (11%)

Live Outage Map Near Hengoed, Wales

The most recent Post Office outage reports came from the following cities: Newport, and Cardiff.

CityProblem TypeReport Time
Newport Internet 11 hours ago
Cardiff Total Blackout 1 month ago
Cardiff Wi-fi 1 year ago
Cardiff Internet 2 years ago
Newport Internet 2 years ago
Cardiff Wi-fi 3 years ago

Community Discussion

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Post Office Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • Ellie_Silcox
    Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.

  • TheNewCourtUsk
    New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales

    @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

  • vincecox50
    Vince Cox (@vincecox50) reported from Abergavenny, Wales

    @PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.

  • PandaEduLtd
    Panda Education (@PandaEduLtd) reported from Caerphilly, Wales

    @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

  • CressidaFord
    Cressida Ford (@CressidaFord) reported from Cardiff, Wales

    @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

  • Ellie_Silcox
    Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    @RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.

  • BlockA_Row3
    Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales

    @PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.

  • Caddy9274
    Caroline vickery (@Caddy9274) reported from Cardiff, Wales

    @PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • pk4u86
    Prabhakar (@pk4u86) reported

    @PostOffice Tracking number -EF505868352IN Which has been dispatched on 13 April and still no delivered to me. Due to this delay my child is going miss the great opportunity. Could management team help here.

  • mk270
    Martin Keegan (@mk270) reported

    @SophieLB1 @PostOffice I keep saying: if the courts managed to convict hundreds of postmasters wrongly, there's no way that they are handling leasehold service charge disputes more accurately.

  • chrish9070
    Christopher Head (@chrish9070) reported

    @paulsmithuk Wait till you hear of the derisory offers that @PostOffice are making with the further complicit help of @beisgovuk

  • hols55555
    hols (@hols55555) reported

    @jalapenohelmet @PostOffice @fujitsu_uk Unfortunately the people responsible will never be held to account

  • walker_jcw
    James Walker (@walker_jcw) reported

    @HM_Passport @bucksamandy @PostOffice You not responding to anything! You cant respond via twitter, the webchat is constantly closed, the call centre wont let you enter the queue due to high vols, when you do get through you get cut off, the call back system is not happening and the complaint form not responded too.

  • BaconBruvva
    Porky Pigsta (@BaconBruvva) reported

    @lucyallan @PostOffice @PostOffInquiry how about the story playing out in telford. **** of britain part 2. want a front row seat? Best way to get labour out support it!!!!

  • RichardScribbl1
    Richard Scribbles (@RichardScribbl1) reported

    @Arden_Forester @AndrewJazzie @PostOffice Having worked as a s/w engineer before, I know - all large scale, bespoke applications in development require a computerised, bug tracking system. Programmers will be assigned bugs to fix and managers will know all about them. There can be no plausible deniability.

  • Crohnoid
    Nigel H 🎸🎸🎸🎸🎸 (@Crohnoid) reported

    Trying to calm down after watching #Panorama and the disgrace of how sub-postmasters were treated by @PostOffice . Where is #PaulaVennels and what role did @GillianKeegan’s (Tory minister) husband play in @fujitsu_uk’s part of the scandal.

  • FlailingAtLife
    Steph (@FlailingAtLife) reported

    @parcelforce please explain why I paid for express48 service on the 21st & my parcel still hasnt been delivered? I could have bloody WALKED to Birmingham, stopped at every pub on the way & still have delivered it faster!!! @PostOffice need to change providers coz this is a joke.

  • BerylMum
    Mum (@BerylMum) reported

    @PamelaFitzNWC Agree, journalism always has been, the shocking postoffice stories will keep happening because generally speaking journalists are the problem.