Post Office Outage Report in Hengoed, Caerphilly County Borough, Wales
Why is my Post Office service not working?
Some problems detected
Users are reporting problems related to: internet, total blackout and wi-fi.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Full Outage Map
Problems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at Post Office
Post Office is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
- Internet (44%)
- Total Blackout (30%)
- Wi-fi (15%)
- E-mail (11%)
Live Outage Map Near Hengoed, Wales
The most recent Post Office outage reports came from the following cities: Newport, and Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
Internet | 4 hours ago |
|
Cardiff
|
Total Blackout | 1 month ago |
|
Cardiff
|
Wi-fi | 1 year ago |
|
Cardiff
|
Internet | 2 years ago |
|
Newport
|
Internet | 2 years ago |
|
Cardiff
|
Wi-fi | 3 years ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Post Office Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
-
Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, WalesI am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
-
Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
-
Vince Cox (@vincecox50) reported from Abergavenny, Wales@PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.
-
Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
-
Cressida Ford (@CressidaFord) reported from Cardiff, Wales@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
-
Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
-
New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
-
TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
-
Caroline vickery (@Caddy9274) reported from Cardiff, Wales@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
-
Panda Education (@PandaEduLtd) reported from Caerphilly, Wales@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
-
JAGDISH GERA (@Geracreation) reported@IndiaPostOffice Today I went to the head postoffice NIT Faridabad for post a parcel to USA and After confirmation with the attendant I paid amount to the scan code Rs. 2537. UPI Reference Number is 220829590041 But post Dept. is saying we did not received your payment Help
-
brannigan55🏴 (@Adam74566303) reported@JRLOakley @PostOffice @One4allGiftUK You will be waiting for as long as I will for a month for straight people👍all people get assaulted for all sorts of reasons, no knowledge of the world either or wouldmt make this comment as stupid👍don't reply no need to 👍
-
Dr Julie Scheiner (@TherapyExpert) reported@PostOffice Really wasted my time so thanks for nothing. I've wasted so much time on this and for v future reference will never be using your services again. It's my money and truly disgusted with your lack of service as I've had to take time out on this from my day
-
Nicola Blagden (@BlagdenNicola) reported@PostOffice No, nothing at all. This service is absolutely appalling tbh, first rule of customer service is always to set expectations. I have provided all documents required so I'm pretty disgusted at how I'm being treated.
-
Carlo haydock (@davespud115) reported@hen10freeman @PostOffice They won’t. They only bow down to that community. Probably out of fear
-
Ben Christie (@ContentPrVision) reported.@postoffice Why is my package KB873940831GB still 'in transit' after 9 days! The buyer is getting annoyed and there is nothing I can do. What is the reason for this delay? The website offers no help.
-
Elliott law (@Ellllllllliott) reported@Adam74566303 @PostOffice @One4allGiftUK Oh nooo. I’m so sorry I forgot all the countries it’s illegal to be straight in! All the religions that look down on being straight! All the people harrises physically on the streets because they are straight! My bad dude yall REALLY need a pride month!
-
Gary Buckley 🐝👩🚀🇬🇧 (@GaryBooclay) reportedLong queues due to printer issues. Come on @PostOffice , get an engineer out to Platt Bridge WN2 5DB urgently or just send some new printers.
-
Dr Catherine Fitton (@GHL_Designs) reported@PostOffice I have an OLD Post office investment account (grey book) opened in '89. I can't find any info on how to close it, can you help? 😬
-
Elliott law (@Ellllllllliott) reported@Adam74566303 @PostOffice @One4allGiftUK I’m telling you what I think because you told us all what you think??? Why am I stupid? Because I called you out? 👍👍👍👍