Post Office Outage Report in Hengoed, Caerphilly County Borough, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
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E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (47%)
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Total Blackout (20%)
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Wi-fi (20%)
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E-mail (7%)
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Phone (7%)
Community Discussion
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Post Office Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Caroline vickery
(@Caddy9274) reported
from
Cardiff, Wales
@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Hot Dog Trainer
(@ondineb) reported
from
Ferndale, Wales
@PostOffice @RoyalMailHelp I think I'll tea reach out to @MindCharity who sends a broken bloody QR code?
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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TheBigFella💙
(@TheBigfellainc) reported
from
Cardiff, Wales
@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Cllr Stephen Marshall
(@StephenMNewport) reported
from
Newport, Wales
@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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Vince Cox
(@vincecox50) reported
from
Abergavenny, Wales
@PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.
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David Collyer FRPS #leica #fujifilm
(@nedsoldman) reported
from
Abergavenny, Wales
@PostOffice Thank you. It really is atrocious business practice. This is what happens when private enterprise takes over public service.
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Christie
(@ContentPrVision) reported
.@RoyalMailHelp Why is my package KB873940831GB still 'in transit' after 9 days! The buyer is getting annoyed and there is nothing I can do. What is the reason for this delay? The website offers no help.@PostOffice sent me to you.
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Sarah Hurley
(@sarahhurley79) reported
@PostOffice really disappointed that I purchased travel insurance via @PostOffice rang the 24hr emergency line tonight, held for 40 minutes then when got to position 1 was cut off.
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David Wilding
(@drwilding) reported
@PostOffice just checked my bank account and it looks like your payment page has accidentally charged me twice for my travel insurance. I’m sure it’s great insurance but not sure I want to pay double it. Can you help please? Peace and love xxx
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Sarah Hurley
(@sarahhurley79) reported
@PostOffice I’ve been on hold for over an hour twice with your emergency 24hr line. Nobody is answering & I need a dentist.
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vijay kumar saw
(@vijayrocks117) reported
@IndiaPostOffice Whether there is any process of resolution of complain or sarkari company hai to chalta hai type of attitude. Whether any action taken to pardih postoffice. Atleast you should call us if you don't want to go out from office, we will collect the same from post office.
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Gail Ennis
(@GailEnnis6) reported
@WomenAreWomen3 @PostOffice @andrewdoyle_com I thought the PO were in financial difficulties - obviously got enough to continue the holy never ending “month” of Pride. There are other things to celebrate/publicise. Virtue signalling idiots.
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Keith Friend
(@keithfriend1956) reported
@PostOffice So tell me. Did the terrible losses on the Post Office computer system only effect Sub Post offices ? How about the main network ? You won’t admit that employees may have been sacked due to the same errors
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Syed Muzamil Altaf
(@SyedMuzamilAlt1) reported
@IndiaPostOffice my nearest postoffice is arabic college service is so poor nobody delivers anything still they r in 18th century pleas fr god sake be awake v r in 21st century in era u r ultimate dumbness tried all the nos of postoffice Arabic College nt a single no is wrkng.
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Gary 🇬🇧⚔️🇺🇦
(@auditinglife) reported
@PostOffice @DavidPoulden @One4allGiftUK You need to be inclusive by law. Just as you need fire extinguishers in your buildings by law. There's no need to continually ram this down peoples throats day in day out. We want to mail letters with you, not be reminded you follow the law and are projecting an agenda.
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An Oral Rage
(@Lo_a_Rare_Nag) reported
@PostOffice @TwelveDaisies "identifies as disabled"??? Seriously??? I have Spina Bifida, I use a wheelchair to get around. I DO NOT "identify as" disabled, I AM disabled!!!! WTF is wrong with you?? Ppl can't just ID into the Disability Community. Miss me with this ****.