Post Office outages and service status in Hengoed, Wales
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Full Outage Map
- Post Office generated 0 outage signals in the last 24 hours around Hengoed, including 0 direct reports.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Post Office Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Cressida Ford (@CressidaFord) reported from Cardiff, Wales@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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David Collyer FRPS #leica #fujifilm (@nedsoldman) reported from Abergavenny, Wales@PostOffice Thank you. It really is atrocious business practice. This is what happens when private enterprise takes over public service.
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Hot Dog Trainer (@ondineb) reported from Ferndale, Wales@PostOffice @RoyalMailHelp I think I'll tea reach out to @MindCharity who sends a broken bloody QR code?
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Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Panda Education (@PandaEduLtd) reported from Caerphilly, Wales@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Caroline vickery (@Caddy9274) reported from Cardiff, Wales@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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Vince Cox (@vincecox50) reported from Abergavenny, Wales@PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, WalesI am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Natasha Hings (@NatashaHings) reportedImagine walking to a @PostOffice and wanting to buy an envelope because you don’t have any at home, and there are no shops nearby; to be told they don’t have any. Not only this, but to be repeatedly met with resistant, rude and unhelpful ‘customer service’.
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Peter Davies (@MastermanDavies) reported@ArturNadol7566 @PostOffice In corporations the solution to everything is PR Deny, Delay, Distract, Deflect, Dis-inform +Divide, Denigrate +De-platform Detractors POWER IS AN ABILITY TO HIDE TRUTH It's never given up willingly +corrupts TRUST comes from EXPERIENCE If all else fails, BLAME VICTIMS & RE-BRAND
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The Streaming Consciousness (@NotMerkle) reported@DrMarianaClaire @PostOffice Because I terrible with money and need to be proactive because I will over spend and end up in the minus
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Robert Carnegie (@rja_carnegie) reported@pplrstupid977 @DrMarianaClaire @PostOffice Not blaming, but if the QR code is on a post label that you printed, then your printer may be poor quality (for this task), or printing too small. Or, could you print a label, not stick it to the package, hand it in? Then again, it sounds like a QR reader OUTSIDE the glass -
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Robert/Heather/Akiva/Marie/Sarah/Etc/Gabriel Dunn. (@JonathonWi68729) reported@pplrstupid977 @PostOffice Sometimes things do happen, but the problem is they are happening very frequently these days, which is why I complained. I would not bother if it was just once or twice. Lastly there are plenty of things that can be done to improve services.
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Jordan (@JordanPostingX) reported@PostOffice Do you know how you support the use and accessibility of cash? Your partners @coopuk NEVER have anyone available on the Post Office branded till to withdraw cash. All weekend with no access to cash at Areley Kings. Terrible. It should be called fun-Cooperative.
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Simon (@LilywhiteSimon) reported@PostOffice @sjt18 Just a thought… Trying to help with your predicament. Have you had the parcel sent to Capel PO deliberately? Addressed thus: S-J Tanyar Capel Post Office 87 The Street Capel DORKING RH5 5JX.
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𝒦ℯ𝓁𝓁𝓎🌸 (@kelly_xm_) reported@PostOffice your service is appalling! No response on here, and your sorting office staff are just as useless and rude as you. Have made an official complaint against through your website and will expect to have a response in due course!
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D (@frfunlouis) reported@PostOffice 0345 774 0740 - used 24 tracked service, 3 days later it’s not even moved from a hub!
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John Macaulay (@johnbhoy007) reported@PostOffice @MariaMitchell13 You employ liars. I’m disabled I waited all day Tuesday for a package it never arrives then the app says it tried to deliver at 4:44pm i have a buzzer and a bell in my home. I’m now 2 days later and can’t get any information I absolutely hate Royal Mail.