Post Office outages and service status in Hengoed, Wales
Some problems detected
Users are reporting problems related to: internet and total blackout.
Full Outage Map
- Post Office generated 0 outage signals in the last 24 hours around Hengoed, including 0 direct reports.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 4: Problems at Post Office
Post Office is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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Post Office Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Cressida Ford (@CressidaFord) reported from Cardiff, Wales@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Hot Dog Trainer (@ondineb) reported from Ferndale, Wales@PostOffice @RoyalMailHelp I think I'll tea reach out to @MindCharity who sends a broken bloody QR code?
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TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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David Collyer FRPS #leica #fujifilm (@nedsoldman) reported from Abergavenny, Wales@PostOffice Thank you. It really is atrocious business practice. This is what happens when private enterprise takes over public service.
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, WalesI am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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Caroline vickery (@Caddy9274) reported from Cardiff, Wales@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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Vince Cox (@vincecox50) reported from Abergavenny, Wales@PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.
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New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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Panda Education (@PandaEduLtd) reported from Caerphilly, Wales@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Behroze Telang. (@motherrr) reportedMusibat musibat. Went to khar postoffice to post an envelope abroad. Server down for days.😭told to go to airport po. Oh gosh. So far. & took a chance at bandra po. Long line but white hair did the trick. Very efficient. Can a server not be repaired?? @vinatewa_vinay @joydeepg9
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peoplearestupid77 (@pplrstupid977) reported@naylor_ed50158 @PostOffice Post Office do not deliver mail. They do not offer a delivery service
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appleblossomB (@appleblossomBe) reported@PostOffice I sent a registered letter to HMRC on the 11th March . HMRC says they haven’t received it . Tracking only says it was posted and no confirmation of HMRC signing for it or receiving it . Can you please help ?
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Peter Davies (@MastermanDavies) reported@ArturNadol7566 @PostOffice In corporations the solution to everything is PR Deny, Delay, Distract, Deflect, Dis-inform +Divide, Denigrate +De-platform Detractors POWER IS AN ABILITY TO HIDE TRUTH It's never given up willingly +corrupts TRUST comes from EXPERIENCE If all else fails, BLAME VICTIMS & RE-BRAND
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john osullivan (@jos02611) reported@DrMarianaClaire @PostOffice Usually turning up the brightness on your device solves this?Off course over five minutes it will fade or even close down.
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Ann fleming (@Annflem11) reported@paddyb_ireland @PostOffice I worked there and often thought it was a stupid rule. The opposite would make more sense
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Robbie McGowan (@WattenRobbie) reported@bookbird71 @Lindseyy888 @PostOffice You are so wide of the mark. The people in that queue hadn’t received bad customer service, except their wait! As previously said by another, post office offers many different products that can incur very complex procedures. Sometimes you just have to wait.
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guysie (@guysie4) reported@PostOffice post office in TJ jones high st Ashford Kent, why is it the self service machines have been taped up for a long time, 3 staff members with a long queue 1 of the in the travel money office on her mobile phone. All I wanted was a stamp it’s a joke
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Robbie McGowan (@WattenRobbie) reported@PostOffice @Kitty49499561 Post Office couldn’t care less about your complaint and most post offices are franchised anyway.
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Cicero (@Iintarfa1949) reportedQuick, I need a brandy. I am in shock. I have just received my house insurance renewal reminder from the @PostOffice and the premium has actually gone down!