Post Office

Post Office Outage Report in Hengoed, Caerphilly County Borough, Wales

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Hengoed, Caerphilly County Borough, Wales 12/07/2025 11:45

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Total Blackout (33%)

    Total Blackout (33%)

  3. Wi-fi (27%)

    Wi-fi (27%)

Community Discussion

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Post Office Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • TheBigfellainc TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales

    @leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!

  • Ellie_Silcox Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.

  • TheNewCourtUsk New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales

    @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

  • StephenMNewport Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales

    @PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬

  • BlockA_Row3 Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales

    @PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.

  • ondineb Hot Dog Trainer (@ondineb) reported from Ferndale, Wales

    @PostOffice @RoyalMailHelp I think I'll tea reach out to @MindCharity who sends a broken bloody QR code?

  • PandaEduLtd Panda Education (@PandaEduLtd) reported from Caerphilly, Wales

    @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

  • CressidaFord Cressida Ford (@CressidaFord) reported from Cardiff, Wales

    @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

  • Ellie_Silcox Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    @RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.

  • vincecox50 Vince Cox (@vincecox50) reported from Abergavenny, Wales

    @PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.

  • Caddy9274 Caroline vickery (@Caddy9274) reported from Cardiff, Wales

    @PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • bubblycakehopey Yvonne Hope 💚 #GoGreenforGrenfell (@bubblycakehopey) reported

    The closure of @PostOffice card accounts has created major difficulties for people we support who are homeless and can't get a bank account for their benefits to be paid into. There's no problem with applying but banks are bound by rules which mean not everyone is eligible 1/3

  • ecarlesi Emiliano Carlesi (@ecarlesi) reported

    Threat on hxxps://d-p-d-support[.]com/ #phishing #postoffice

  • odesium Ben (@odesium) reported

    @PostOffice Yes you definitely need to investigate. New owners are rude and unhelpful. Never seen anything like it.

  • Mark_Aldrich Mark Aldrich (@Mark_Aldrich) reported

    @PostOffice why is the exchange rate on your website different to what is offered on your website?! Online £:€ is €1.1402, in branch the best they offered for the same £500 was €1.12!!! #fail

  • Laura839x Laura🖤 (@Laura839x) reported

    @PostOffice please can you contact me regarding the shocking service I continue to receive at my local post office. I have complained before, however you couldn’t even be bothered to reply to that!

  • username_Dizzy Noddy Hodler (@username_Dizzy) reported

    @PositiveMoneyUK @PostOffice Who does customer support for a CBDC? The Post Office or the Bank of England? Or would it be outsourced to people who don't understand CBDC's or digital currency...

  • anglingcoach1 christopher connolly (@anglingcoach1) reported

    @LindaMellor @PostOffice Hi Linda 03457 740 740 is royal mail customer service.

  • Sabaree_K Sabareeswaran Kuladeivamani (@Sabaree_K) reported

    @Aadhaar_Care I visited Andipatti B.O postoffice (pincode: 624621) to update AADHAAR on friday(3 september 2021), they said server not working and asked me to come on Monday. And then I visited today i.e. Monday and they are again saying that server not working and come tomorrow.

  • Dave_Fieldsend David Fieldsend (@Dave_Fieldsend) reported

    @PostOffice I need to pm you on an issue. How do I go about that please?

  • Parveen39599114 Parveen Kumar (@Parveen39599114) reported

    @IndiaPostOffice what a pathetic service, EC200936097IN Speed post not delivered for 7 days, for two days the Dak is being transferred within the city, should be renamed to Slow post. #Indianpost #postoffice Don’t choose @IndiaPostOffice just use private services like #bluedart