Post Office Outage Report in Hengoed, Caerphilly County Borough, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
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E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (43%)
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Total Blackout (29%)
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Wi-fi (21%)
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Phone (7%)
Community Discussion
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Post Office Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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@2_Wheeled_Wolf 🇪🇺
(@2_Wheeled_Wolf) reported
.@PostOffice 30 mins, not that this company cares as they moved out of old site with seating & ticket system which catered for those with disabilities or mobility issues. Now just don't bloody care, ableism through & through!
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m6278467
(@m6278467) reported
@org_scp @LutherBurgsvik @PostOffice True. Some others may think that banks could go bankrupt, or there could be a blackout, so they are keeping some more cash home.
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Doug Underwood
(@DougUnderwood4) reported
from
Wymondham, England
@PostOffice I see your complaints procedure is just as inefficient as your postal service. 3 complaints from me now,with an escalation on Friday to stage 2, with 4 hour response, and nothing from you. Rubbish service.
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DC Gumla
(@DCGumla) reported
@MBadlao @DrRameshwarOra1 @ChampaiSoren The matter was resolved and the pension account was shifted from PostOffice to Bank. Thanks for bringing up the issue.
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Mick Gillick
(@MickGillick) reported
Consistently slow service at @PostOffice in Worcester city centre - is anyone concerned about improving the customer experience?
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Huw Davies
(@CWU_Huw) reported
You are also out of date The PostOffice sign is out of date Not the current PostOffice colours P☆☆☆ Poor
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Fred Rutherford
(@ThatLaserGame) reported
The #secaucus NJ @USPS is the absolute worst #Postoffice in the country. Every single package that goes through it takes at least 3-4 weeks to ever see any movement in tracking. Again and again, over and over. Absolutely pathetic excuse of a post office.
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Mick Gillick
(@MickGillick) reported
@PostOffice 25 minutes - only one person serving (at lunchtime) one other working behind the counter but not making them available to help with the queue and one staff member helping (less than 3) people with the self serve machines - the customer priority was the growing queue.
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Steve Hughes 🏴
(@redmist72326) reported
@PostOffice thanks for the response. Not sure having to submit a complaint in writing to the underwriters, who I am waiting on as it stands, is likely to make any difference to be honest. Again appreciate the response, think I will just have to wait it out to resolution.
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Gareth Richards
(@dgarethrichards) reported
@PostOffice I understand a number of businesses have indicated an interest already. The problem is entirely down to the @PostOffice who closed Treharris Post Office by stealth