Post Office Outage Report in Hengoed, Caerphilly County Borough, Wales

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

• Internet (44%)
• Total Blackout (30%)
• Wi-fi (15%)
• E-mail (11%)

Live Outage Map Near Hengoed, Wales

The most recent Post Office outage reports came from the following cities: Newport, and Cardiff.

City	Problem Type	Report Time
Newport	Internet	2 days ago
Cardiff	Total Blackout	1 month ago
Cardiff	Wi-fi	1 year ago
Cardiff	Internet	2 years ago
Newport	Internet	2 years ago
Cardiff	Wi-fi	3 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Post Office Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

• 
  New Court Inn Usk (@TheNewCourtUsk) reported 10 minutes ago from Beechwood, Wales

  @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

• 
  Ellie Silcox 🎗️ (@Ellie_Silcox) reported 16 minutes ago from Pontnewydd, Wales

  I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.

• 
  Ben Maizey (@BlockA_Row3) reported 23 minutes ago from Cardiff, Wales

  @PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.

• 
  Panda Education (@PandaEduLtd) reported 25 minutes ago from Caerphilly, Wales

  @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

• 
  Cressida Ford (@CressidaFord) reported 29 minutes ago from Cardiff, Wales

  @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

• 
  Ellie Silcox 🎗️ (@Ellie_Silcox) reported 51 minutes ago from Pontnewydd, Wales

  @RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Journojulz (*may contain traces of optimism) (@Journojulz) reported 11 minutes ago

  @srbinyon @PostOffice I can make it to the main post office, but it shuts at 12.30 on a Saturday afternoon. How is that sensible customer service in this century?

• 
  @2_Wheeled_Wolf 🇪🇺 (@2_Wheeled_Wolf) reported 13 minutes ago

  Oh there's a shocker @PostOffice! Sold yourself to one of the worst newsagents in the UK & thus shun all responsibility! Knew moving into @WHSmith was a con, knew it would prove to make services worse & you both are proving it! Sod those with disability or mobility issues!

• 
  Cosmic Carol (@Cosmic_Carol) reported 13 minutes ago

  @AmazingSpace2 @PostOffice Did you never get it back??

• 
  Gareth Richards (@dgarethrichards) reported 13 minutes ago

  @PostOffice I understand a number of businesses have indicated an interest already. The problem is entirely down to the @PostOffice who closed Treharris Post Office by stealth

• 
  salah eddin bzn (@SalahBzn) reported 15 minutes ago

  @ShellEnergyHome @ShellEnergyHome Hi. I would like to complain about the postoffice internet service. I have an internet broadband issue its cutting all the morning every day. The address is: 136, peverel road cambridge CB58RJ. WE TRIED TO REACH YOU BY PHONE FOR A WEEK NO ONE IS PICKING UP.

• 
  Pen Works Media (@PenWorksMedia) reported 18 minutes ago

  Completely lost my patience with @HSBC @HSBC_UK, who not only refuse to give their customers change, but also won't accept bags of change, either. All they do is palm you off to the @PostOffice, who also won't help because they're tired of the excess customers. Zero CS skills 😡

• 
  Sonia Hanks (@SoniaHanks1) reported 18 minutes ago

  @org_scp @PostOffice Also loads of banks have closed down so the PO may be the only place you can get cash out of

• 
  Online Chem Tutor (@Onlinechemtutor) reported 20 minutes ago

  @PostOffice My wife made a written complaint about a service you provided. You emailed to say you would response within 10 days! This was on the 20th September!!! You are not responding to emails and don’t have manned telephone customer service!

• 
  Kamal (@kkpsingh_ongc) reported 20 minutes ago

  @PMOIndia @IndiaPostOffice in this era of digital, Postoffice still adopt Home branch concept for some service. I request due to Digitalisation in Post office, home branch concept be abolished and all unit of Post office could serve to the customer of post office 4 all services.

• 
  DC Gumla (@DCGumla) reported 20 minutes ago

  @MBadlao @DrRameshwarOra1 @ChampaiSoren The matter was resolved and the pension account was shifted from PostOffice to Bank. Thanks for bringing up the issue.