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Post Office

Post Office outages and service status in Hengoed, Wales

Some problems detected

Users are reporting problems related to: internet, total blackout and e-mail.

Full Outage Map
  • Post Office generated 0 outage signals in the last 24 hours around Hengoed, including 0 direct reports.

Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 17: Problems at Post Office

Post Office is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

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Post Office Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • Caddy9274
    Caroline vickery (@Caddy9274) reported from Cardiff, Wales

    @PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!

  • nedsoldman
    David Collyer FRPS #leica #fujifilm (@nedsoldman) reported from Abergavenny, Wales

    @PostOffice Thank you. It really is atrocious business practice. This is what happens when private enterprise takes over public service.

  • TheNewCourtUsk
    New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales

    @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

  • BlockA_Row3
    Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales

    @PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.

  • PandaEduLtd
    Panda Education (@PandaEduLtd) reported from Caerphilly, Wales

    @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

  • Ellie_Silcox
    Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.

  • vincecox50
    Vince Cox (@vincecox50) reported from Abergavenny, Wales

    @PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.

  • TheBigfellainc
    TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales

    @leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!

  • CressidaFord
    Cressida Ford (@CressidaFord) reported from Cardiff, Wales

    @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

  • ondineb
    Hot Dog Trainer (@ondineb) reported from Ferndale, Wales

    @PostOffice @RoyalMailHelp I think I'll tea reach out to @MindCharity who sends a broken bloody QR code?

  • Ellie_Silcox
    Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    @RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.

  • StephenMNewport
    Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales

    @PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • Blaithgwyn
    Mac-Burn (@Blaithgwyn) reported

    @HeadWarriorTWM I dont think these people should be exempt from trial when we get a different gov that takes these issue seriously - this is far worse than the postoffice scandal. I saw a 20 yo walk into my workplace with panicked mothers 6’6” boy with a pair of fake breasts..no control all fear

  • frfunlouis
    D (@frfunlouis) reported

    @PostOffice Ordered cancelled, charge back raised. What a shocking service! Thought PO was meant to be one of the best! Will use another courier next time.

  • InformedActual
    InformedActual (@InformedActual) reported

    @mybroadband Hahaha we can't even keep the PostOffice going and now we want to build our own Cloud Service.

  • shashi254310
    Shashi Kumar (@shashi254310) reported

    @IndiaPostOffice @PostOffice Today is 15th day of my parcel and still it's getting redirected to other locations even my address is correct. It looks like @IndiaPostOffice service is now a days very bad.

  • MaryCuthbe41916
    Mary Cuthbertson (@MaryCuthbe41916) reported

    @xiled4trut20438 @ArturNadol7566 @PostOffice Have you seen the programme and the background work carried out for that programme? However once someone knows that there is a problem then it makes hacking easier to cover - that's for certain. BUT the problems in Ayrshire certainly weren't to do with 'high-value, high footfall' There is of course the possibility that some people in Westminster wished to close Post offices completely - that's a conspiracy theory of course:-)

  • Anbu_Batumalai
    Anbu B (@Anbu_Batumalai) reported

    @PostOffice I have car insurance with you. When I took the insurance, we need to do online but when we sell the car, I am asked contact ur customer service. I dont uave time to wait in queue. dont u have email to contact?

  • JordanPostingX
    Jordan (@JordanPostingX) reported

    @PostOffice Do you know how you support the use and accessibility of cash? Your partners @coopuk NEVER have anyone available on the Post Office branded till to withdraw cash. All weekend with no access to cash at Areley Kings. Terrible. It should be called fun-Cooperative.

  • pplrstupid977
    peoplearestupid77 (@pplrstupid977) reported

    @rja_carnegie @DrMarianaClaire @PostOffice No, the QR code was on someone's phone that needs to be scanned to print the label so nothing to do with printer quality and everything to do with the customer needing to turn their screen brightness up

  • Stephen18221872
    Paisley Boy (@Stephen18221872) reported

    @DVLAgovuk @PostOffice We urgently require vehicle documents in order to sell our car. The process was initiated last Thursday (04/06/25) however they have not arrived. Very disappointed in the process. Deliveries on mail is now so poor in the Glasgow area.

  • hugh_canning
    Hugh Canning’s Operalogue (@hugh_canning) reported

    @NaomiLWood @CatHobbs The @PostOffice Scandal would never have happened it it hadn’t been privatised 😬🙄😳#PorridgeForVennels