Post Office Outage Report in Hengoed, Caerphilly County Borough, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
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E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (38%)
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Total Blackout (31%)
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Wi-fi (23%)
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Phone (8%)
Community Discussion
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Post Office Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Vince Cox
(@vincecox50) reported
from
Abergavenny, Wales
@PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Caroline vickery
(@Caddy9274) reported
from
Cardiff, Wales
@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Nafees Hossain
(@NafeesHossain4) reported
@PostOffice Thanks I’ve submitted the complaint form online. I hope I get a speedy reply from you. I need to get my money back ASAP as it is a considerable amount. I am financially and emotionally very affected by this incident. Please do whatever is in your hands to expedite this process.
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Karen
(@karenteacher09) reported
@PostOffice I need to escalate my complaint. I have sent 2 emails to the 'social' email address. Customer Care have sent me a letter for £2. It's not about the money, but this certainly doesn't make what happened feel any less embarrassing!
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Esterline
(@Esterli94414022) reported
@kriswentzel9 Very very true! It's completely SASSA went to the traffic department for car license disk their computers are 'offline' referred me to the @PostOffice just for the person to say that she's leaving now its 4 o'clock! Then worst still they are going to give one a fine for no disc!
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Ru Ashworth
(@ruashworth) reported
Jeez but the @PostOffice is **** these days.
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Sadiohead
(@Sadiohead_10) reported
@PostOffice Your branch set-up is a shambles. Every branch has different services and branches don't seem to know what other branches can do. I had to travel to three different post offices today to get the service I wanted.
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red-gar56
(@Candy195John) reported
@PostOffice How should I know they belong to you, either directly or franchised? My point is your system seems to be down most Sundays so I'm told for ''maintenance'' - Whether that's true or not, it is pointless for people to go there on a Sunday to only find hey can't post their parcels
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Umut
(@cryptoguncel) reported
@DanteLabs hello team, I recieved my packages on time but it doesnt have 2 envelope. I need to send you my day2 kit but i dont have the envelope to send back to your clinic. I have to send you today but i don't know what should i do? Please help me before postoffice closed.
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Living Paintings
(@LivingPaintings) reported
@PostOffice @RoyalMailHelp one of our blind adult library members visited The Strand Post office in Kirkholt to return their book box to us using 'Articles for the Blind' label, but they were asked to pay as counter staff didn't understand that it is free. Please can you help?
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Fiona
(@Fiona_D_H) reported
@PostOffice I have chased to no avail - it is a real shame that your branding is used on a such a below standard product that you have no control over. I will never use Post Office for anything like this again and will recommend no one else does either.
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Living Paintings
(@LivingPaintings) reported
@PostOffice I'm afraid we don't have that - but we are enquiring on behalf of the library member and request that counter staff at The Strand Post office in Kirkholt are trained on what 'Articles for the Blind' is, how it works and to support customers who require this service.