Post Office Outage Report in Hengoed, Caerphilly County Borough, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
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E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (40%)
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Total Blackout (33%)
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Wi-fi (27%)
Community Discussion
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Post Office Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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TheBigFella💙
(@TheBigfellainc) reported
from
Cardiff, Wales
@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Caroline vickery
(@Caddy9274) reported
from
Cardiff, Wales
@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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Cllr Stephen Marshall
(@StephenMNewport) reported
from
Newport, Wales
@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Vince Cox
(@vincecox50) reported
from
Abergavenny, Wales
@PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Cllr Stephen Marshall
(@StephenMNewport) reported
from
Newport, Wales
@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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Darren Lacey 🏳️🌈 (He/Him/Homo)
(@dazlarrr) reported
@HalifaxBank It's really bad that two big towns have so little service. It doesn't help that any @PostOffice is always packed and woefully understaffed.
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Ian Carter
(@carter_ian) reported
@PostOffice #WhittonHighStreet Your manager needs to go on a politeness course! He is rude, ignorant and a thoroughly disrespectful idiot Please address this issue as he obviously has no people or customer service skills Thank you @carter_ljc
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Loo
(@LooRaff) reported
@PostOffice DM sent regarding reference numbers not working.
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Hufpuf
(@Sofpof1) reported
@RoyalMail East Barnet PostOffice definitely over charging and ripping people off. They are so rude and defensive if ever they are questioned about prices. Told my wife to “Stop talking so much and asking questions”. Please could this be investigated.
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TIARA BYRD
(@TIARABYRD88) reported
Of course the lady at the PostOffice had a terrible attitude, the cashier at Walgreens now I have to go the licensee bureau 😭
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CARL68R
(@Carl68R) reported
@PostOffice technical issues with online savings all day and not a mention on here when it will be fixed. Unacceptable service.
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Hufpuf
(@Sofpof1) reported
@PostOffice @DailyMailUK East Barnet Post Office definitely over charging and ripping people off. They are so rude and defensive if ever they are questioned about prices. Told my wife to “Stop talking so much and asking questions”. Send a secret shopper and see!
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Nichola Tidman
(@Nickytid) reported
@PostOffice Macclesfield has massive queues again. One till open. Why do we get such terrible service here? Waiting 10 minutes already and there’s still 5 people in front.
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Rahul pawar
(@rahulpawar271) reported
@IndiaPostOffice What kind of service it is whatever comes with full address as well as name of spouse is there your postoffice people return back letter to sender saying receiver refuse to accept This is about pawai postoffice in panna district mp pin 488446 Please check