Post Office

Post Office Outage Report in Hengoed, Caerphilly County Borough, Wales

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Hengoed, Caerphilly County Borough, Wales 12/02/2025 22:45

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Total Blackout (38%)

    Total Blackout (38%)

  3. Wi-fi (25%)

    Wi-fi (25%)

Community Discussion

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Post Office Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • CressidaFord Cressida Ford (@CressidaFord) reported from Cardiff, Wales

    @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

  • Ellie_Silcox Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.

  • Caddy9274 Caroline vickery (@Caddy9274) reported from Cardiff, Wales

    @PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!

  • Ellie_Silcox Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    @RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.

  • PandaEduLtd Panda Education (@PandaEduLtd) reported from Caerphilly, Wales

    @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

  • vincecox50 Vince Cox (@vincecox50) reported from Abergavenny, Wales

    @PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.

  • BlockA_Row3 Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales

    @PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.

  • TheNewCourtUsk New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales

    @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • Terryess Peanut who shall be Vernon🇿🇦🇬🇧 (@Terryess) reported

    @Shinga_10 @rainstorm4321 @rodcampsbay Because as bad as they may be considered...SOEs worked efficiently. Eskom, SAA, PostOffice, SABC remember.

  • GillDurham Gilly McPotteryMum 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@GillDurham) reported

    They used to be with the @postoffice. I’m trying to get through but no one is answering @EmmaHarperMSP can you help? There has been letters or anything to tell us what’s going on.

  • gilesgiggins Giles Giggins (@gilesgiggins) reported

    @PostOffice massive queue in Gerrards Cross. One poor lady working. Does the post office offer the worse customer service. Yes always and without fail

  • gilesgiggins Giles Giggins (@gilesgiggins) reported

    @PostOffice Too long or I wouldn’t be raising it. Poor. As always

  • PaulWeb26149539 Paul Webb (@PaulWeb26149539) reported

    @PostOffice This is getting silly, does no one answer customer queries. I am only trying to get a mobile post office to visit Ruardean regularly and yet a week has gone by without response.

  • TSpain21 T_Spain21 (@TSpain21) reported

    @RealKiraDavis @USPS This happens in so many neighborhoods with these types of boxes. These boxes are so easy to get into. The PostOffice take months to fix and meanwhile residents are at the mercy of the thieves.

  • AMich55 AuntieMich55 💙 (@AMich55) reported

    @PostOffice #travelmoneycard I was charged twice by mistake for the same transaction on 13th October and merchant refunded to my card within the hour. Helpline and PO counter employee can’t help tell me where my money is. Who can?

  • tillytilly2 tricia (@tillytilly2) reported

    @professorgreen @BritishGas @PostOffice Hi there, don't know if you can help we cannot get gas. Topped up our pre payment card but meter isnt working. Tried phoning, tried everything. No human to speak to...

  • FibonnaciTrade The Optimist 💯 (@FibonnaciTrade) reported

    @PostOffice I hope you do and I hope she takes action It's getting ridiculous. They're unbelievably rude in there apart from one guy(Usman) behind the counter. The owner just doesn't treat her customers with any respect - constantly shouting and being rude. They better fix up. Annoyed.

  • 6079S 6079_Smith (@6079S) reported

    @TimRunsHisMouth @OreoExpress In Portland Oregon the postal service has been continuing to removed postoffice boxes from street corners. I can only assume it’s the Biden administration trying to keep people from voting.