Post Office

Post Office Outage Report in Hengoed, Caerphilly County Borough, Wales

No problems detected

If you are having issues, please submit a report below.

Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Hengoed, Caerphilly County Borough, Wales 02/26/2026 13:10

At the moment, we haven't detected any problems at Post Office. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Total Blackout (33%)

    Total Blackout (33%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. E-mail (10%)

    E-mail (10%)

  5. Phone (5%)

    Phone (5%)

Live Outage Map Near Hengoed, Caerphilly County Borough, Wales

The most recent Post Office outage reports came from the following cities: Cardiff.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Total Blackout
United KingdomCardiff Wi-fi
United KingdomCardiff Internet
United KingdomNewport Internet
United KingdomCardiff Wi-fi
United KingdomCaerphilly Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Post Office Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • BlockA_Row3 Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales

    @PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.

  • TheBigfellainc TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales

    @leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!

  • Ellie_Silcox Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.

  • CressidaFord Cressida Ford (@CressidaFord) reported from Cardiff, Wales

    @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

  • StephenMNewport Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales

    @PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬

  • PandaEduLtd Panda Education (@PandaEduLtd) reported from Caerphilly, Wales

    @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

  • Ellie_Silcox Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    @RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.

  • TheNewCourtUsk New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales

    @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

  • Caddy9274 Caroline vickery (@Caddy9274) reported from Cardiff, Wales

    @PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!

  • vincecox50 Vince Cox (@vincecox50) reported from Abergavenny, Wales

    @PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • livvs_brown liv (@livvs_brown) reported

    @bellasbeauty5 @PostOffice same for me on monday!! a massive queue outside and once you get to the front, you realise there’s another long one inside. only 2 people on the rm tills and no one wants to assist self service to help speed things up. shocking!!

  • LilywhiteSimon Simon (@LilywhiteSimon) reported

    @RoyalMailHelp @Marymar34407657 @PostOffice Mary, if it’s a lost parcel chances are the Post Office branch won’t be able to help you anyway and it is Royal Mail you need as they are responsible for the delivery of mail. In which case your best call is to the RM helpline on 03457740740. Hope it turns up for you.

  • HarryBridges94 Statto (@HarryBridges94) reported from Hindley, England

    @kezbaar3000 @Randy_v4 @PostOffice Bad Grassing that

  • KateJon41196503 Kate the Plate (@KateJon41196503) reported

    @RoyalMailHelp @Marymar34407657 @PostOffice Andy, if you read the tweet properly, you’ll see that the issue is with Royal Mail & not Post Office!

  • Chickagleek Emily (@Chickagleek) reported

    @PostOffice hi, can I make a complaint about one of your shops? Consistently the worst service!!!

  • LOTTIEJENKINS Charlotte Mumma Bear Jenkins (@LOTTIEJENKINS) reported from Laxfield, England

    @PostOffice Trust me, I won't be rushing back there.. It was only because it was an emergency that I was in there... Our lovely village post office is the opposite of the chaotic one at Diss and I happily use the village one!!

  • KeithBr89743464 Keith Brown (@KeithBr89743464) reported

    @PostOffice please help. Was supposed to have a package delivered today between 946 and 1146, had no update and it’s still not arrived. Even the short version of tracking says it’s ready for delivery. Any ideas what’s going on?

  • redmistukcom redmistuk.com (@redmistukcom) reported

    The @PostOffice are an absolute joke service constantly letting down customers with the shrug of their counter staff shoulders 🙄🤦🏻

  • StephLCrane Steph Crane (@StephLCrane) reported

    @PostOffice Accidentally posted an non-labelled parcel in our local post box, whoops! How do I go about getting it back? Have emailed customer services but no response yet. #imamuppet 📮

  • LouiseAWestlake Louise Westlake (@LouiseAWestlake) reported

    @PostOffice poor experience today. PO in Sainsburys Excalibur Drive Cardiff closed early without explanation. Staffmember inside wd not open door to several customers who knocked.Then went to Heol LlanishenFach as your website says open -counter closed! Finally fd Birchgrove open