Post Office Outage Report in Hengoed, Caerphilly County Borough, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
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E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (54%)
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Total Blackout (23%)
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E-mail (8%)
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Wi-fi (8%)
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Phone (8%)
Community Discussion
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Post Office Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Vince Cox
(@vincecox50) reported
from
Abergavenny, Wales
@PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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Cllr Stephen Marshall
(@StephenMNewport) reported
from
Newport, Wales
@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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Caroline vickery
(@Caddy9274) reported
from
Cardiff, Wales
@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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TheBigFella💙
(@TheBigfellainc) reported
from
Cardiff, Wales
@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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J.G. Bollard
(@JamesNonchalant) reported
@VeeBookish @PostOffice If it's so regular as to be noticed across all drivers then it can be planned for and mitigated. Poor management, with the risk being passed on down ending up with the general public.
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berna
(@bernalunt) reported
@SheffieldPost @PostOffice @RoyalMail lost my recorded delivery then rude attitude from staff. Nothing resolved. Just the usual ‘call royal mail’ so I did. It’s not their problem either. #bannercrosspostoffice #royalmail#shoplocalwhenlocalhavemanners
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Esther Codrington
(@Greenfingergal) reported
@RoyalMailHelp @PostOffice Thank you, I thought as much. It's not the first time either. Goodness knows how many customers are getting told this. So much for local support eh?!!
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slowly becoming sale acct~
(@xiaojunsyong) reported
for the taeyong stuf that got sent back to me, im gonna go to another postoffice tmr and ask why i owe so much and **** so ill find out and if i owe ill dm evrryone but i doubt it but lets see what they say🙄 #rosesupdates
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nicv27
(@nicv27) reported
@PostOffice Not in a tweet unfortunately. I have emailed your Customer Care team. Let’s just summarise it as Some People need to learn that everyone makes mistakes regardless of Profession.
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Brickie Spears
(@PlasticPlanners) reported
@VeeBookish @JamesNonchalant @PostOffice This is absolutely a corporate liability issue, and it affects all firms. I think it ideall needs share holder action - someone to take time to buy a token share and then go to AGMs demanding written and published safety policies. Anything less is corporate manslaughter.
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Doctorpsylus
(@doctorpsylus) reported
@PostOffice can you link me to a simple price finder for EU postage ,your website is terrible theres no actual link anywhere it just redirects to find your local PO
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Ruth Patel
(@p1nkruth) reported
@PostOffice 2 emails to ask for assistance around a fraudulent item & no communication from Royal Mail. Also tried a phone call but after 35mins on hold & 2 toddlers to entertain I had to hang up. Not impressed
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Lucien
(@Lucien07524461) reported
@SteveBakerHW @duncancbaker @PostOffice If you want to encourage banking with the post office, you must ensure we have a decent PO to service it. Our PO is only open 9-3 Mon - Fri, with post in by midday if you want it sent same day, closed Sat. This is in a busy market town with a large population. Totally useless!
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Ed Habberfield
(@EdHabbers) reported
Moving house is becoming expensive. @PostOffice van insurance trying to charge £145 to alter address. It’s a mile down the road, not a war-torn country! #👋🏻 #bye-bye