Post Office Outage Report in Hengoed, Caerphilly County Borough, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
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E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (43%)
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Total Blackout (29%)
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Wi-fi (21%)
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Phone (7%)
Community Discussion
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Post Office Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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TheBigFella💙
(@TheBigfellainc) reported
from
Cardiff, Wales
@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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Caroline vickery
(@Caddy9274) reported
from
Cardiff, Wales
@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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Vince Cox
(@vincecox50) reported
from
Abergavenny, Wales
@PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Kelly Munro
(@SurfaceCandy) reported
@PostOffice My Son went and collected the parcels back from Fakenham and I had to drive to another branch. This is unacceptable for any business customer!
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Misskjlewis
(@Misskjlewis1) reported
@RoyalMailHelp Apparently I sent the complaint @PostOffice but resent my complaint today with the reference number 201209-001727, please can you look into it as soon as possible as I don't want anymore packages damaged or worse stolen as a result of carelessness by your postman/postwomen
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Kelly Munro
(@SurfaceCandy) reported
@PostOffice DROP AND GO is prepaid and I should NOT have to take to another branch as local branch leave them sitting for DAYS!! Not acceptable to a business customer and not acceptable for #disabledpersons in wheelchair to take elsewhere.
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Kelly Munro
(@SurfaceCandy) reported
@PostOffice appalling that you can’t contact branch on my behalf. I am disgusted by this treatment of a disabled customer. @myhermes may well have a new business customer.
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Kelly Munro
(@SurfaceCandy) reported
@PostOffice DROP AND GO should be DROP AND GO. FAKENHAM branch refused to process them as I was not early enough. 12.30 drop off , branch closure at 5.30. DISGUSTING to treat #disabledpersons like that.
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Lynne
(@lynne_smile) reported
@PostOffice It is not a franchise. You provide an essential service. Please relook at your services and stop using pandemic as an excuse
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Judgejefferys
(@jefferysjudge) reported
@PostOffice You are joking. Guaranteed 9am next day Item delivered 26hrs after the guaranteed end time. Waste of money. Tracking is great to watch your parcel not move for 24hrs. Shocking service. Probably worm your way out of paying compensation too.
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Kelly Munro
(@SurfaceCandy) reported
@PostOffice Really NOT acceptable for a disabled customer in a wheelchair not to be able to use DROP AND GO??? Told to get there earlier than 12.30??? I AM DISABLED
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Kelly Munro
(@SurfaceCandy) reported
@postoffice was rude to my Son when he took my DROP AND GO. Where am I supposed to take my post as a #DisabledPersons in a wheelchair???? I CANNOT drive and get my own wheelchair out!!!
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Kelly Munro
(@SurfaceCandy) reported
@PostOffice That is ABSOLUTELY DISGUSTING to treat someone in a wheelchair like that!! Wait in queue to drop and go and told they won’t do it!! DISCRIMINATING AGAINST DROP AND GO!!!