Post Office

Post Office Outage Report in Hengoed, Caerphilly County Borough, Wales

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Hengoed, Caerphilly County Borough, Wales 01/11/2026 10:10

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Total Blackout (29%)

    Total Blackout (29%)

  3. Wi-fi (21%)

    Wi-fi (21%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (7%)

    Phone (7%)

Community Discussion

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Post Office Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • ondineb Hot Dog Trainer (@ondineb) reported from Ferndale, Wales

    @PostOffice @RoyalMailHelp I think I'll tea reach out to @MindCharity who sends a broken bloody QR code?

  • TheBigfellainc TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales

    @leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!

  • TheNewCourtUsk New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales

    @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

  • Ellie_Silcox Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.

  • nedsoldman David Collyer FRPS #leica #fujifilm (@nedsoldman) reported from Abergavenny, Wales

    @PostOffice Thank you. It really is atrocious business practice. This is what happens when private enterprise takes over public service.

  • BlockA_Row3 Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales

    @PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.

  • CressidaFord Cressida Ford (@CressidaFord) reported from Cardiff, Wales

    @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

  • StephenMNewport Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales

    @PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬

  • vincecox50 Vince Cox (@vincecox50) reported from Abergavenny, Wales

    @PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.

  • Ellie_Silcox Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    @RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.

  • Caddy9274 Caroline vickery (@Caddy9274) reported from Cardiff, Wales

    @PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!

  • PandaEduLtd Panda Education (@PandaEduLtd) reported from Caerphilly, Wales

    @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • deepakhota DBH○T🤷‍♂️🙏🔥 (@deepakhota) reported

    @PostOffice Its bit difficult to get a proper support on a parcel I sent. I tried all possible ways and failed. Need urgent support.

  • thebadgemanshop BadgeManShop (@thebadgemanshop) reported

    @RoyalMailHelp Only to Royal Mail account holders not post office account holders, seems to me you are trying to cut out the middle man @PostOffice

  • littlehiggi Little Higgi (@littlehiggi) reported

    @PostOffice You have some nerve tweeting this when your company is responsible for one of the worst miscarriages of justice to occur in this country. You don’t have a leg to stand on when it comes to atrocities that have been committed & lives that have been destroyed. #postofficescandal

  • RJDARLING7 RICHARD JOHN DARLING (@RJDARLING7) reported

    @PostOffice complaint the lack of staff &in your main town high street post offices located in WHSmith stores. being run like village shop post office service. You can’t run a main high street post office with just 2 counters open. Having to queue up for for over 1 hr each time.

  • cdaw_uk CW (@cdaw_uk) reported

    @CllrScottFarley @PostOffice Went there just after 10am today & it was closed. I believe the shop was sold to the shop owner next door. The one on Station Rd UB7 has a bad reputation due to the attitude of the owners so I prefer to go to Iver.

  • ElaineK73 Elaine Moore (@ElaineK73) reported

    @PostOffice @AmazonUK Build statement, given recent service disruptions!

  • parcelchap Logisticsman (@parcelchap) reported

    @PostOffice branch point blank refusing to take a small box destined for the US due to the IT issues @parcelforce. Get your act together

  • wonkyalison wonkyalison (@wonkyalison) reported from Beverley, England

    @dog_gem @PostOffice @LewishamCouncil It's truly awful. Charly must be so upset. Life is hard enough right now without law-breaking shops refusing access.

  • EternalLeeHD Lee Hunt (@EternalLeeHD) reported

    @IanBrig35649694 @PostOffice Complains about woke in his bio, but wants to cancel... **checks notes** ...the Post Office, for having non-white actors. It must irritate the life out of you having to live in a diverse country. I hear Rwanda is very nice, be lovely if you buggered off there for a few decades.

  • leighdj Leigh Last (@leighdj) reported

    @Pampam0085 @PostOffice Yes they would have? Didn't even ask what I wanted - just a flat nope we're closed. Very poor.