Post Office Outage Report in Hengoed, Caerphilly County Borough, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
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E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (47%)
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Total Blackout (20%)
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Wi-fi (20%)
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E-mail (7%)
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Phone (7%)
Community Discussion
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Post Office Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Cllr Stephen Marshall
(@StephenMNewport) reported
from
Newport, Wales
@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Caroline vickery
(@Caddy9274) reported
from
Cardiff, Wales
@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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Hot Dog Trainer
(@ondineb) reported
from
Ferndale, Wales
@PostOffice @RoyalMailHelp I think I'll tea reach out to @MindCharity who sends a broken bloody QR code?
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TheBigFella💙
(@TheBigfellainc) reported
from
Cardiff, Wales
@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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Vince Cox
(@vincecox50) reported
from
Abergavenny, Wales
@PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Augustine Hawkins
(@Augusti76310381) reported
@PostOffice I'm suggesting it's been forgotten and this is my experience, so far all i've heard is that it's being dealt with, this is a very poor response and typical that i as the victim am being turned into the nuisance for daring to question your process.
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CoraBlimey #TheyLie
(@las2950) reported
@PostOffice Not many campaigns from private companies I support but this is certainly one of them. If we're all now apparently 'free' I'm going back to cash as much as possible. They'll happily remove it like everything else that enables freedoms.
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Kay Perry
(@kay_k1) reported
@PostOffice Sorry, it just doesn’t sit right. But I’m all for cash in a world where the rich are getting richer and the poor poorer.
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O D
(@omar303117) reported
@PostOffice I contacted the Saudi Post and they say all shipments have a tracking number and they can't help me with a tracking number for the shipment. Please go to them
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Peter Green
(@plugwash) reported
@robarrypotter @PostOffice Nah this is buisiness disguised as public advocacy. When you take out cash at the post office the service is free to you, but the post office gets paid by your bank. Afaik how much they get paid isn't public but it's likely more than ATM operators get.
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Andy T
(@Andy_T_) reported
@PostOffice @PostOffice here's the reference number of the item you fail to deliver on time even though you took the money for a next day delivery. VE0091283227GB. Ryan seems to think I should contact the courier, who is the courier ? #postoffice
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Paul Hoft #FBPE
(@PaulHoft1) reported
@PostOffice Awful. Imagine if she’d have been a sub poster master as well!
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Andy T
(@Andy_T_) reported
@NewPOGuy @RoyalMailHelp @parcelforce Ps, Ryan's crap at customer service #postoffice
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Sam Albuquerque
(@OfficialABQ) reported
@PostOffice @peewee_boycie A cashless society won't be bad for the people, but would be bad for financial institutions.
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Wilma Philpot
(@PhilpotWilma) reported
@PostOffice how do I make a complaint about my local post office please? It’s closed more than it’s open and I’m unable to get to the next post office in time to catch today’s post #NotGoodEnough #NeverOpen #WhatsThePoint