Post Office Outage Report in Hengoed, Caerphilly County Borough, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Full Outage Map
E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (45%)
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Total Blackout (30%)
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Wi-fi (15%)
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E-mail (10%)
Live Outage Map Near Hengoed, Caerphilly County Borough, Wales
The most recent Post Office outage reports came from the following cities: Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Total Blackout | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Newport |
Internet | |
| Cardiff |
Wi-fi | |
| Caerphilly |
Wi-fi |
Community Discussion
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Post Office Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Caroline vickery
(@Caddy9274) reported
from
Cardiff, Wales
@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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TheBigFella💙
(@TheBigfellainc) reported
from
Cardiff, Wales
@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Cllr Stephen Marshall
(@StephenMNewport) reported
from
Newport, Wales
@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Vince Cox
(@vincecox50) reported
from
Abergavenny, Wales
@PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Smith
(@ryansmith1875) reported
@PostOffice Still no word from the post office, the damage you and the hospital have done to us is beyond belief.
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Michael Cosgrove
(@cozzy8) reported
@HSBC_UK when you walk into your bank as a business customer and find out you can’t get change for your business you have to go to the local @PostOffice instead, what’s the point in banking with you I might as well just open up a @PostOffice account!
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Jon.
(@enolajon) reported
@PostOffice hi. Can you help please? Posted something special delivery on Saturday and the tracking still says it is at the delivery office. It needs to arrive by Thursday. Went into local post office who weren’t much help.
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Lita Doolan
(@Litadoolan) reported
@PostOffice Great. Yes thanks to your response that’s now my understanding that the premium service is the only one offered unless the customer queries it. It just seems an odd way to serve a local #community as better value options that are equally fit for purpose are available #postoffice
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Lita Doolan
(@Litadoolan) reported
@PostOffice I did not realize post office will always offer only the most expensive service first Courtney! Thank you. So I have been missold a product. Can a manager contact me about this as I am unhappy with this.
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Estella Joyce 🌟
(@LelJoyce) reported
@Computer_999 @PostOffice @Iromg That’s appalling. As masks are no longer mandatory I don’t see how they can refuse you service. Was it someone who hasn’t realised the mandate’s been dropped? Or just a jobsworth who gets kicks from refusing to serve people?
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Insistent Camel 🦕
(@InsistentCamel) reported
@imteddybless @PostOffice Beth, the exact same thing happened to me in September and I didn't manage to get anywhere -in the end I had to cancel my PO insurance and go with a different provider. I hope they solve it for you.
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Neil
(@Shinobi_Neil) reported
As happy as i was with @PostOffice service for my foreign currency order, I really have to question why they thought it ok to have almost no small change in the order? Of ~70 bills 49 of them were $50. No $10 bills at all. Who on earth thinks that's sensible or acceptable?
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Tasmir Shinfer
(@TasmirShinfer) reported
@PostOffice Southend post office. 1 cashier serving. Huge queue and all self service machines out of order. Again! Big argument happening
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Steve Conway
(@stevecon88) reported
@PostOffice Hi Courtney. How does that help me when I’ve already explained that I can’t visit the branch during the opening hours as I am at work? As it stands I can’t get my currency or a refund to change the money elsewhere before I fly.