Post Office Outage Report in Hengoed, Caerphilly County Borough, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
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E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (50%)
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E-mail (23%)
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Total Blackout (12%)
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Wi-fi (12%)
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Phone (4%)
Community Discussion
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Post Office Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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David Collyer FRPS #leica #fujifilm
(@nedsoldman) reported
from
Abergavenny, Wales
@PostOffice Thank you. It really is atrocious business practice. This is what happens when private enterprise takes over public service.
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Hot Dog Trainer
(@ondineb) reported
from
Ferndale, Wales
@PostOffice @RoyalMailHelp I think I'll tea reach out to @MindCharity who sends a broken bloody QR code?
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Cllr Stephen Marshall
(@StephenMNewport) reported
from
Newport, Wales
@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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TheBigFella💙
(@TheBigfellainc) reported
from
Cardiff, Wales
@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Vince Cox
(@vincecox50) reported
from
Abergavenny, Wales
@PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.
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Caroline vickery
(@Caddy9274) reported
from
Cardiff, Wales
@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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peoplearestupid77
(@pplrstupid977) reported
@leethebuilder @PostOffice Cheques are handed to Royal Mail. If your bank hasn't received yours then its a Royal Mail problem
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Redheaded Sooner
(@RedheadedSooner) reported
My 92 yr old mom still drives. She has agreed not to drive outside of her small town though. She goes to the bank, church, grocer, postoffice, gets her own gas, local car dealership for infrequent maintenance [where they treat her like royalty btw] She takes food to funeral dinners and diapers to new moms. Makes cookies for local bake sales and youth events. I'm so grateful.
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Colin Patterson 🐝
(@clpblue1) reported
@prestigecar_rep @LauraLo23859821 @PostOffice I thought it was because were a new build, but it seems Middleton just has a problem...
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Terry Hughes
(@ctidbluemoon) reported
@clpblue1 @PostOffice @RoyalMailHelp They just asked me to DM with details and last time o received letters before yesterday but it seems to be an issue in middleton all my street having having same issue. It ridiculous
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Lee McGladdery
(@leethebuilder) reported
@PostOffice What should I do when I've paid cheques into a branch & they've never reached my bank? Have a @PostOffice receipt but branch manager says I should speak to my bank yet bank has received nothing & told me to contact @PostOffice. 😕
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peoplearestupid77
(@pplrstupid977) reported
@FizzyWizzy29 @PostOffice Its the norm unfortunately. Post Office actually have no say in this as most POs are franchises inside of shops now and its down to the shop to put on staff. They'll only provide the bare minimum.
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Simon
(@LilywhiteSimon) reported
@HeatherJPreston @PostOffice It was delivered to Higher Buxton Post Office. The scan at 12:02 will say “Delivered to Your Customer Service Point by…”. That’s when RM delivered it. The scan at 12:07 “Available for collection” is when H.B. P.O. scanned it in to Horizon as Local Collect. Trust me, I run a PO.
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Rǝkha
(@rekh01) reported
Worst customer service ever from the @PostOffice car insurance!!
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SirManthALot 🐾
(@lamb_samantha) reported
@RoyalMail I have been charged additional postage on an item weighed @PostOffice and told sufficient stamps had been put on by sender……then you sent them a day later than you specified…….poor service😟
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Edward Hilton
(@4Eddy) reported
@mybroadband Perhaps in exchange for taking over postoffice functions and locations? ie provide a postal service.