Post Office Outage Report in Hengoed, Caerphilly County Borough, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
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E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (40%)
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Total Blackout (33%)
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Wi-fi (20%)
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Phone (7%)
Community Discussion
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Post Office Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Siân Davis
(@siany_d) reported
@seethio @PostOffice I can promise you it is not a post office service hence why they require you to pay cash
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J-Army
(@jaelmoar) reported
@PostOffice Hi Tom. I didn’t wait because the queue was so long and it was really warm in the store. I was looking at other items for about 10 minutes and the queue hadn’t moved. There’s never enough staff on.
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxps://postoffice-issue-redelivery[.]com/Book[.]php?session=pPhmefQhzZHskHZOj2tOTbVYMcWLa0d2Bq0clUXIsHVlOPkE1he9v62XSXkSqTdQJ9xK4YzdUrg3mTpr #phishing #postoffice
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Tara
(@Englishian) reported
@PostOffice Can you please advise me of your in store complaints policy? My vulnerable father has an ongoing issue with your East Street Bristol branch. He's lost £160 due to an error by your staff member and they are refusing to help rectify it. It's really unacceptable.
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Rashmi
(@Rashmi95092907) reported
@PostOffice Post office giving lots of burden to the employee.that's y they are going through depression. it's a humble request to post office that please treat everyone as a human.Everyone have there family pls don't do ,,just because of you guys my father is suffering form depression ..
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Alex Ahrens Marshall
(@alexeome) reported
Think back to when it was just the #postoffice how bad that got. When courier companies arrived, you could actually guarantee a delivery day, tracking info, cheaper etc. It shook things up for the public. The #nhs needs the same thing to happen.
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sam horrocks
(@senorahorrocks) reported
@Morrisons 1/2 pretty disgusted at the service just received in your hunts pond road mini store. Apparently your postoffice trained staff member thought it was more important to be 'chatting' and giving his opinion than serving me another customer.
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Alex Ahrens Marshall
(@alexeome) reported
Think back to when it was just the #postoffice how bad that got. When the courier companies arrived, you could actually guarantee a delivery day, tracking info, it was much cheaper etc. It shook things up for the public. The #nhs needs the equivalent to happen.
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Loo
(@LooRaff) reported
@PostOffice DM sent regarding reference numbers not working.
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sunil
(@sunilpatel1403) reported
@PostOffice since many days I have observed that printer not function in Bamrauli Post office pin:211011 manager of the post office not able to address the customer queries, Can someone help to address the issues happening with customers please