Post Office Outage Report in Hengoed, Caerphilly County Borough, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Full Outage Map
E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (45%)
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Total Blackout (30%)
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Wi-fi (15%)
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E-mail (10%)
Live Outage Map Near Hengoed, Caerphilly County Borough, Wales
The most recent Post Office outage reports came from the following cities: Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Total Blackout | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Newport |
Internet | |
| Cardiff |
Wi-fi | |
| Caerphilly |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Post Office Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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TheBigFella💙
(@TheBigfellainc) reported
from
Cardiff, Wales
@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Vince Cox
(@vincecox50) reported
from
Abergavenny, Wales
@PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Cllr Stephen Marshall
(@StephenMNewport) reported
from
Newport, Wales
@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Caroline vickery
(@Caddy9274) reported
from
Cardiff, Wales
@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Neill M Robinson 🔭🦉🎬📷🎞️📀💙🌹🇪🇺
(@LincolnBirder) reported
@PostOffice Hello I was wondering if you could help me I've tried sending this in a DM but it won't send !!! I payed my Sky bill at my local post office last Thursday 10th Feb and they have yet to receive the payment , how long does it take as they are threatening my serv
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John Kelly
(@JohnKel41446674) reported
@SkyNews The sad thing about it they knew this was the problem before it was used by the Postoffice
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Julia Robinson #ActuallyAutistic 💙 on hiatus
(@juliarobinson__) reported
@lesleyanngreen @BBCRadio2 It's one of the most dreadful scandals I've heard and it was all down to faulty accounting software. As you know Lesley, I used to be a senior investigator in #HR First thing I'd think is 'why have 700 ppl suddenly committed fraud?' Not rocket science @PostOffice
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Hoi-lan Maguire 💙💙
(@LanMaguire) reported
@PostOffice @RoyalMailHelp Hi - I logged a “complaint” with customer services but because the address was wrong to start with they said to get in touch with the sender .
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Chris Mc🇪🇺🇮🇪🏴
(@chrismcg21) reported
@bear_roar @PostOffice Blind trust in computer software must have a name. Private Eye discovered Fujitsu programmers were remotely putting post offices into the red, on instructions from senior management. Must be the worst fraud of modern times.
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Peter Baker, MA. 🇬🇧 🇮🇱 #NUFC 'till I die !
(@PeterBa82304711) reported
from
Reading, England
@johnredwood @YvetteHenson 1/2 And why did the #PostOffice & #Fujitsu ignore &/or hide the fact that there were significant problems with said it system, preferring instead to shift the blame onto totally innocent people ? At least one of whom was told not to mention the system in legal/proceedings/Court !
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Jan B
(@Jan_S_B_459) reported
@johnredwood Why didn’t anyone in management @PostOffice have the common sense to flag up the enormous amount of so called fraudulent activity & realise it wasn’t usual & investigate? I can’t believe how stupid they were & the lives they’ve ruined! 😡
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all_things_vegan
(@ThingsVegan) reported
@PostOffice Oooh, the public enquiry has started, and now YOU are going to be in the spotlight, Post Office. We’ll soon find out where all that money really went, and who knew about the problems with Horizon, yet continued to allow more prosecutions of innocent people.
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Gill Dawson
(@gillymd) reported
Just feel so sorry for all of those poor people whose lives have been completely ruined by @PostOffice
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Ian Phillips
(@IanPhil14955281) reported
@PostOffice can you explain why a first class letter I posted on Friday going 3 miles down the road has not yet been delivered.