Post Office outages and service status in Hengoed, Wales
Some problems detected
Users are reporting problems related to: internet and total blackout.
Full Outage Map
- Post Office generated 0 outage signals in the last 24 hours around Hengoed, including 0 direct reports.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 2: Problems at Post Office
Post Office is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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Post Office Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Hot Dog Trainer (@ondineb) reported from Ferndale, Wales@PostOffice @RoyalMailHelp I think I'll tea reach out to @MindCharity who sends a broken bloody QR code?
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Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Panda Education (@PandaEduLtd) reported from Caerphilly, Wales@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Cressida Ford (@CressidaFord) reported from Cardiff, Wales@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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David Collyer FRPS #leica #fujifilm (@nedsoldman) reported from Abergavenny, Wales@PostOffice Thank you. It really is atrocious business practice. This is what happens when private enterprise takes over public service.
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, WalesI am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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Caroline vickery (@Caddy9274) reported from Cardiff, Wales@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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Vince Cox (@vincecox50) reported from Abergavenny, Wales@PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.
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TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle (@born2bepink) reported@PostOffice I am at Purfleet post office…info online says open 9-5.30pm to arrive and find it is closed 1-1.20pm so having to wait 20 mins most of lunch break 😡…why is this not shown online? And why at lunchtime when most home workers to use service???
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Jordan (@JordanPostingX) reported@PostOffice Do you know how you support the use and accessibility of cash? Your partners @coopuk NEVER have anyone available on the Post Office branded till to withdraw cash. All weekend with no access to cash at Areley Kings. Terrible. It should be called fun-Cooperative.
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appleblossomB (@appleblossomBe) reported@PostOffice I sent a registered letter to HMRC on the 11th March . HMRC says they haven’t received it . Tracking only says it was posted and no confirmation of HMRC signing for it or receiving it . Can you please help ?
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Manish Joshi (@MANISHJ45861523) reported@saybwala @KesariDhwaj U should also raise complain against ur postman, they always deliver mail at home. Never went to postoffice to pickup mail
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𝕝𝕚𝕟𝕕𝕤𝕖𝕪 🇬🇧🇮🇱🧡 (@Lindseyy888) reported@bookbird71 @WattenRobbie @PostOffice It depends, if it happens a lot in that branch then I’d agree. But it was a Wednesday which is a balancing day, maybe they ran into an issue and needed to try problem solve before getting the stock unit back up and running.
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Paisley Boy (@Stephen18221872) reported@DVLAgovuk @PostOffice We urgently require vehicle documents in order to sell our car. The process was initiated last Thursday (04/06/25) however they have not arrived. Very disappointed in the process. Deliveries on mail is now so poor in the Glasgow area.
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Peter Reynolds (@pdnr777) reportedStill cannot find out what has happened to my parcel being sent from the UK to Ireland; @PostOffice and @rotalks don't want to help and it is made impossible for a visually impaired person to complain, think I'll be contacting @Ofcom
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Frankie 🌱 (@BestWickhamMum) reported@pplrstupid977 @PostOffice Hi Stupid. The bags were nowhere near full.
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Alice (@AliB15967) reported@PostOffice - I have received an email from you regarding compensation owing to you not providing a service I paid through the nose for, which makes no sense and now no one is answering my queries. Case Number: 11802440. Please confirm when I am to receive the refund due.
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Robert/Heather/Akiva/Marie/Sarah/Etc/Gabriel Dunn. (@JonathonWi68729) reported@PostOffice 35 mins, and when I got to the counter I couldn't pay my bills because the Post office WIFI was down so I couldn't pay by debit card.