Post Office outages and service status in Hengoed, Wales
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- Post Office generated 0 outage signals in the last 24 hours around Hengoed, including 0 direct reports.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Post Office Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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David Collyer FRPS #leica #fujifilm (@nedsoldman) reported from Abergavenny, Wales@PostOffice Thank you. It really is atrocious business practice. This is what happens when private enterprise takes over public service.
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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Vince Cox (@vincecox50) reported from Abergavenny, Wales@PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.
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Caroline vickery (@Caddy9274) reported from Cardiff, Wales@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Hot Dog Trainer (@ondineb) reported from Ferndale, Wales@PostOffice @RoyalMailHelp I think I'll tea reach out to @MindCharity who sends a broken bloody QR code?
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, WalesI am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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Cressida Ford (@CressidaFord) reported from Cardiff, Wales@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Panda Education (@PandaEduLtd) reported from Caerphilly, Wales@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Fuller (@PhilFul23) reported@TimmyR6ig @lily_lna @PostOffice If you don’t know you never will. This is why you didn’t know we don’t have a dress code in our post offices. What are you doing in the country? You clearly don’t like the indigenous people and culture. Is it just for free cash, health and housing?
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Adam Pawłowski🇵🇱 (@adpaw13) reported@lily_lna @PostOffice Well - I guess putting more 3rd worlders is going to help situation further …
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Barbara Walsh (@Barbara18648292) reported@Rob_ThaBuilder @lily_lna @PostOffice She's a customer, not an employee.
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lalaland 👑 (@fyleman) reported@lily_lna @PostOffice OMG I'm SHOCKED.... I saw this story elsewhere and I thought u were an EMPLOYEE (& I said that, while u look lovely, I didn't feel it was appropriate BUSINESS WEAR) But I'd misunderstood!! As a CUSTOMER, OF COURSE YOU ARE APPROPRIATELY DRESSED I hope u take this up with the PO🤬
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Trudy Smith (@LucSurOr) reported@SD1x847100 @lily_lna @PostOffice She was a customer …
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LadyM (@LadyM333) reported@lily_lna @PostOffice As a customer you can wear anything you want. Not appropriate to work in. Don't know what the problem was. I've seen a lot worse in public.
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Alison Mac (@AlisonM39525362) reported@twasthentisnow @lily_lna @PostOffice She is a customer.
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dave (@dave14212647303) reported@lily_lna @PostOffice I suspect the employee with the problem doesn't eat pork? 🤔
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Artur Nadolny (@ArturNadol7566) reportedPOST OFFICE SENT INVESTIGATORS TO SEARCH A FRIDGE FOR MONEY Sharon Brown and Kevin Brown took over their Post Office branch in Pennywell, Sunderland, in 2006. A few years in, the Horizon system @PostOffice started showing shortfalls. Sharon assumed the fault was hers. By 2012 she was suspended over a £36k discrepancy that never existed. Investigators arrived at her home. They searched the fridge. They went through the kitchen cupboards. All hunting for cash that was never gone in the first place, because a computer glitch does not hide in a Tupperware box. Sharon and Kevin used their life savings to pay back a debt invented by a faulty IT system. Kevin called it "a massive black hole." They are still in debt today. Two charging orders remain on their home. Sharon has spoken about the period around 2013 and 2014 when the stress brought her close to taking her own life. What stopped her was a photo of her sons, Adam and Callum, on the wall. She has said "I wouldn't be sitting with you now" if she hadn't seen it. Their old branch doesn't exist anymore. It's a shop selling vapes, cakes and milkshakes now, lit up with a rainbow LED sign. Sharon went back to see it once. Her heart was racing before the car even stopped. She no longer speaks to family members who doubted her at the time. No fridge search fixes a debt that was fake from the start. No apology from head office undoes 14 years of two people quietly bankrupting themselves over a software bug. The Post Office Horizon IT Inquiry @PostOffInquiry keeps hearing stories exactly like this one. Post Office keeps saying sorry. Sharon and Kevin keep paying off a debt that a computer made up. SOURCES @BBCNews and others.
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Miss Habic (@Hairetikos77) reported@twasthentisnow @lily_lna @PostOffice Its clear that she was a customer.