Post Office

Post Office Outage Report in Hengoed, Caerphilly County Borough, Wales

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Hengoed, Caerphilly County Borough, Wales 02/25/2026 12:25

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Total Blackout (33%)

    Total Blackout (33%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. E-mail (10%)

    E-mail (10%)

  5. Phone (5%)

    Phone (5%)

Live Outage Map Near Hengoed, Caerphilly County Borough, Wales

The most recent Post Office outage reports came from the following cities: Cardiff.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Total Blackout
United KingdomCardiff Wi-fi
United KingdomCardiff Internet
United KingdomNewport Internet
United KingdomCardiff Wi-fi
United KingdomCaerphilly Wi-fi

Community Discussion

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Post Office Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • PandaEduLtd Panda Education (@PandaEduLtd) reported from Caerphilly, Wales

    @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

  • CressidaFord Cressida Ford (@CressidaFord) reported from Cardiff, Wales

    @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

  • BlockA_Row3 Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales

    @PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.

  • TheNewCourtUsk New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales

    @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

  • Ellie_Silcox Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    @RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.

  • Ellie_Silcox Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • ThandoZondo20 Thando Zondo (@ThandoZondo20) reported

    Durban CBD Post office has to have the most disappointing service ever. At 4pm close to 200 people were turned away. People who arrived in the morning to collect their money. Really the service is bottom of the barrel. @PostOffice

  • RhysPenny07 Rhys (@RhysPenny07) reported

    @PostOffice my grandma and grandad have been with out internet for a week now. And everytime they ring up they get a cocky call handler say systems down init and put the phone down !!!!

  • linben63 Linda Holt (@linben63) reported

    @PostOffice I just had a call from a London number saying I had a parcel waiting to be delivered, and I had to pay £1.55. The nice lady said she was calling from you? I take it I was right to hang up before giving her my card details?

  • NewPOGuy Post Office ≠ Royal Mail (@NewPOGuy) reported

    @matt03258906 @PostOffice I absolutely know how bad of a company POL is, but all I've stated are facts about how the PO works (although as an anti-vaxxer I don't think you know what facts are).

  • dsktraders dsk online traders (@dsktraders) reported

    @PostOffice Hi Ryan Yes branch was closed re tech issues and was wondering if it will reopen today Thanks

  • BethanieShone Bethanie Shone (@BethanieShone) reported

    @PostOffice any chance of someone picking up the phone? My broadband has been down for two days and shell tell me to call you and I can’t get through!!!

  • MarkSchito Mark Schito (@MarkSchito) reported

    @EastbourneRamb1 @PostOffice @RoyalMailHelp Awful service!

  • SirAlanFunction Allan Funksjon (SV) (@SirAlanFunction) reported

    @PostOffice @Davidd02558199 Gave up after waiting for 30 minutes in a queue on a Tuesday afternoon whilst TWO members of staff stare blankly at the SAME monitor behind the glass with what seemed like no inclination to serve anyone with any competence or speed. Shocking levels of service every time I go in

  • sophiegrant1980 Sophie Grant (@sophiegrant1980) reported

    @PostOffice I cannot get an answer from the other post office that hasn't shut down to check that they're actually open

  • calkirkman Caroline Kirkman (@calkirkman) reported

    @PostOffice Ryan.. to make matters worse. We have just called Shell. They have said they have not received existing customer details from PO. They have said my mother has to continue to try contact you. Which is now hours on hold since first trying on Friday. This is utterly ridiculous