Post Office

Post Office Outage Report in Hengoed, Caerphilly County Borough, Wales

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Hengoed, Caerphilly County Borough, Wales 02/18/2026 22:50

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Total Blackout (20%)

    Total Blackout (20%)

  3. E-mail (13%)

    E-mail (13%)

  4. Wi-fi (13%)

    Wi-fi (13%)

  5. Phone (7%)

    Phone (7%)

Community Discussion

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Post Office Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • TheNewCourtUsk New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales

    @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

  • BlockA_Row3 Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales

    @PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.

  • PandaEduLtd Panda Education (@PandaEduLtd) reported from Caerphilly, Wales

    @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

  • CressidaFord Cressida Ford (@CressidaFord) reported from Cardiff, Wales

    @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

  • Ellie_Silcox Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.

  • Ellie_Silcox Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    @RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • y_dp03 David (@y_dp03) reported

    @PostOffice your service at the white city branch is the most disgraceful thing I have ever experienced. Should be ashamed

  • steoreilly Stephen O'Reilly (@steoreilly) reported

    @beakybirch @montague_alan @PostOffice It’s been down for 6 months at least. Terrible and they don’t seem to know ow care.

  • PaulDon1989 Paul (@PaulDon1989) reported

    @WhatWouldKirkDo @PostOffice @dennis1a1 Out of interest, is your LAT the exact time the Postman leaves on the poster? I had this issue with RM so they changed the poster for me to 10 mins before the actual collection time so I have time to tie up etc. Works a treat now.

  • muckluck350 Joe (@muckluck350) reported

    @PostOffice If I use a self service kiosk in a branch to send Royal Mail International Standard, do they print the labels for it? And then fill in the CN22 form by hand and stick them on? Many thanks.

  • J0hnFisher John Fisher (@J0hnFisher) reported

    You would imagine that sending a parcel from a @PostOffice via @parcelforce would be easy and swift, well turns out Parcelforce are bad a collecting from post offices so they give the parcels to @RoyalMail to give to Parcelforce and two weeks later where is the parcel?

  • soniasaralegui sonia saralegui (@soniasaralegui) reported

    @PostOffice I just want to complaint about the poor service of you contracter company Collinson Insurance Services. Service is a word too big for you as you don't provide any service. Also, very unprofessional customer service, which they don't even read properly the claims!!!

  • LilywhiteSimon Simon (@LilywhiteSimon) reported

    @EwanOuzami @PostOffice That label has been produced on a self service machine at a Post Office, so there was quite probably no asking how much it was. The labels are slightly different to those produced by a PO counter clerk out of Horizon. Also it is Royal Mail adding the surcharge not Post Office.

  • grimmer1895 ⚒Grimmer⚒ (@grimmer1895) reported

    @PostOffice Hi, I've had a text saying my parcel has failed to be delivered but I've had no card left at my address with details on. I've been on the attached text link and had to pay for a redelivery can you advise or help me with this???

  • Mummysimz Semina (@Mummysimz) reported

    @PostOffice Tell you what why don't you send me a application form for lewisham branch too as I spend alot of time helping people on the self-service whiles waiting for staff

  • anniespof Ann Spofforth (@anniespof) reported

    @Turner901Turner @PostOffice I was trying to close my mothers bank account after she died and they asked to speak to the account holder!!😢just poor