Post Office Outage Report in Hengoed, Caerphilly County Borough, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
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E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (53%)
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Wi-fi (20%)
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Total Blackout (13%)
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E-mail (7%)
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Phone (7%)
Community Discussion
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Post Office Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Vince Cox
(@vincecox50) reported
from
Abergavenny, Wales
@PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.
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Caroline vickery
(@Caddy9274) reported
from
Cardiff, Wales
@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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TheBigFella💙
(@TheBigfellainc) reported
from
Cardiff, Wales
@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen
(@stephendickins) reported
@PostOffice Well I've went there again today and once again it was shut due to "industrial action" and there's a tiny sign in the door saying that. Wasted trip again but I've done what I needed to do at another branch.
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KevinM
(@42_km) reported
Roughly 5k worth of live ants inside my mailbox really spices up my postal experience. Thx @PostOffice for what I assume is your customer apprec army. I have been a lifelong customer, yes. But, next time, just as an FYI, I prefer bourbon to ants. You know, #fornexttime #thxtho
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Sir Jonnie 🇺🇦
(@JonnieConcrete) reported
@PostOffice Hi, do you have an update on this yet please? No change on the website which still shows no green box against this service at any local Midlands branch. There are no branch numbers to call & I now can’t drive around the branches to ask in person (& pollute the environment)! Ta
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Chloe
(@ChloFlem_) reported
@PostOffice I’ve already called. The advisor I spoke to couldn’t have sounded less interested if he tried, had no idea what my issue was and couldn’t give me a straight answer other than “try in like 2 hours or something”. I don’t have time to sit and wait another 40 minutes unfortunately
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Old Boötes
(@amberbeacon) reported
@PostOffice Thanks for your polite response @postoffice I think I see your point, but the problem with waiting for inquiries is the verb. You could consider some interim compensation on a without prejudice basis? I’m told you’ve apologised so presumably it isn’t that you’re denying fault?
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Ari3s
(@DJ__Ari3s) reported
Agghhh damn bloody .@PostOffice and .@USPS. You did NOT deliver my @NicholeLynel package. There was no re-attempt to deliver now it’s back to the USA! I need that package, it’s for my holiday FGS! Thank you to Nicholas team being helpful.
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Helen Starling
(@HelenStarling9) reported
@mcrsteph @PostOffice @WHSmith The WHSmith post office in Norwich is rather good. Yes it gets busy in there as it’s the only post office in city centre but the self service areas make it easier to post items so the queue for manned tills is not too bad
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Andrew James Higgins
(@AndrewJamesHig2) reported
@PostOffice @RoyalMail @RoyalMailHelp I tried messaging Royal Mail Help on Twitter and they said it's Bank Holiday Bank Holiday was Yesterday, it's always Monday I messaged them my name and address but they won't let me know when they are coming
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Kathy Baker
(@KathyfaceOxford) reported
@marksandspencer Hi, I paid the fee and when it arrived it turned out to be my own return. So I paid to receive my returns as there is no label now and it still had my address on. I think its a @PostOffice issue now...
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Nicola Strack
(@1907Nicola) reported
@PostOffice I used Royal Mail Special Delivery but when the delivery was attempted on 16th April it says no one was there. Royal Mail still have the parcel but its not allowing me to re-arrange the delivery. I have the tracking number. Please can you help?