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Post Office

Post Office Outage Report in Hengoed, Caerphilly County Borough, Wales

Why is my Post Office service not working?

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Full Outage Map

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Post Office. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  • 44% Internet (44%)
  • 30% Total Blackout (30%)
  • 15% Wi-fi (15%)
  • 11% E-mail (11%)

Live Outage Map Near Hengoed, Wales

The most recent Post Office outage reports came from the following cities: Newport, and Cardiff.

CityProblem TypeReport Time
Newport Internet 1 day ago
Cardiff Total Blackout 1 month ago
Cardiff Wi-fi 1 year ago
Cardiff Internet 2 years ago
Newport Internet 2 years ago
Cardiff Wi-fi 3 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Post Office Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • BlockA_Row3
    Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales

    @PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.

  • TheNewCourtUsk
    New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales

    @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

  • Ellie_Silcox
    Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.

  • CressidaFord
    Cressida Ford (@CressidaFord) reported from Cardiff, Wales

    @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

  • PandaEduLtd
    Panda Education (@PandaEduLtd) reported from Caerphilly, Wales

    @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

  • Caddy9274
    Caroline vickery (@Caddy9274) reported from Cardiff, Wales

    @PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!

  • Ellie_Silcox
    Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    @RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • bollyfromdablog
    𝕭❀ (@bollyfromdablog) reported

    @Atmywitsend3 @PostOffice Don’t rmb asking for your opinion. If u’re paid to do customer service and failed to do your job then apply for a job that you’ll enjoy. Nobody is forcing them to be there. I paid for the service and the least I expect is a hi and a thank you for keeping that business going.

  • Hshah102
    Heer Shah (@Hshah102) reported

    @jamesmorrell_ @PostOffice I don’t need to sort anything out and certainly not going to do what you saying! Post office queue is different to McDonald’s! Both can implement better queue management! You obviously need to spend less time on social media and more aware of social issues!

  • DharBharat
    Bharat Bushan Dhar (@DharBharat) reported

    The post office can not work if an employee goes on leave. It happens with me when I visit post office in Hyderabad on last Saturday Very poor management of Hyderabad Post offices. @rsprasad @PostOffice

  • micksmi70872507
    mick smith (@micksmi70872507) reported

    @PostOffice I want an answer from your Chief Executive and I want an answer now. Do not use Christmas or Virus as the excuse. The services are always ******* **** from the post office. What has been done about this?

  • rourke_fred
    FredORourke (@rourke_fred) reported

    How ******** can a @PostOffice run out of international stamps!!? I now can’t send the new year cards I made till after Christmas... which means it probably won’t arrive till after the new year.

  • micksmi70872507
    mick smith (@micksmi70872507) reported

    @PostOffice I t is sad that I have to contact you again about the same thing. I went to the same branch of the post office on Friday at 5pm and it was the same ******* ****. I saw 2 members of staff and a queue of 20 people and this post office have space for 4 members of staff.

  • kat_elbert
    Kat Elbert (@kat_elbert) reported

    @PostOffice Hi there, I sent an International Standard Letter to Reggio Emilia, Italy from Cambridge 2 days ago and realised the postcode I wrote was missing 1 digit (I wrote 4123 instead of 42123), the recipients, address & city etc. were right. Will this be a problem? Thank you

  • Emma66513895
    Emma (@Emma66513895) reported

    @PostOffice hi, if someone could please help us! Our drop & go parcels were sent by our post office with no postage! We are now told we cannot locate them and our customers are chasing us daily very unhappy! We’re really disappointed with this service and would love a resolution

  • CDogdays
    Cate. (@CDogdays) reported

    @KateJon41196503 @GeoffJD @PostOffice My problem isn't the local office who were, ironically awaiting delivery of the stamps, but the central organisation who have known about the increase and the impact on sales for months. Why not support the branches properly?

  • satishchndra
    Satish (@satishchndra) reported

    @postoffice Your customer care no not responding. What to do?? 1800-11-2011