Post Office Outage Report in Hengoed, Caerphilly County Borough, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
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E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (38%)
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Total Blackout (38%)
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Wi-fi (25%)
Community Discussion
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Post Office Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Caroline vickery
(@Caddy9274) reported
from
Cardiff, Wales
@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Siu Lin
(@SL_WorldPix) reported
@PostOffice @RoyalMail Huh, really? I was fooled then. Same colour, same logo shape, same counter service, same Q, What's the difference?
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stephanie gibson
(@gibson_gibson3) reported
@Blacktowergirl @PostOffice @RoyalMail Yes but the post office needs to know what's inside to provide the correct service for the value of the item. I work for Royal Mail and you would not believe what customers actual post and is prohibited.
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Sam
(@sam_bambs) reported
@PostOffice @RoyalMail You need a proper comms person who can explain to you that the business view doesn’t matter a jot. It’s what the customer thinks that endures. And the customer sees it as a single service. Not multiple suppliers and partners.
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Hayley Edwards
(@hayleyed74) reported
@PostOffice @RoyalMail Well, how's that going? Our Post Office only has 1 counter open out of 5. The self checkouts are never open and your lucky if there's 2 members of staff in there!! Last time I went in there was 15 of us in the queue with 1 person behind the counter!! I gave up after 30 minutes
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Kirsten Tullius
(@Kirstull) reported
@PostOffice @RoyalMail Why are you trying so hard to make this point. Are you not behind the postal workers and their fight for a better postal service?
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theboyroy
(@theboyroy3) reported
@PostOffice @RoyalMail Your new year's resolution should be paying full & fair compensation to the workers you persecuted & whose lives you ruined.
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worldtrader86
(@worldtrader86) reported
@PostOffice @RoyalMail Dont blame you. @RoyalMail is the most rubbish postal service I have ever come across. Mis managed by money hungry workers. They all need a head wobble and right foot up their back end. Pigeons could do a better job if they were incharged.
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Potato Couch
(@nattyplums) reported
@PostOffice @RoyalMail You take a salary for tweeting 🐂💩? Suppose it is a step above taking a salary for destroying postmasters using a shonky system as a weapon. My NY resolution is to see Paula Vennells and over 1000 colleagues get the book absolutely thrown at them with the velocity of Concorde.
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Tony D
(@tonyd21a) reported
@PostOffice @RoyalMail A better resolution would be to campaign to reinstate the link between the PO and RM. The two should never of been separated. To see an example of what it would of looked like. Compare La Poste in France. Every town and village has a post office that's integral to the community.
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Leanne
(@lea1973nne) reported
@tootyparsok @PostOffice @RoyalMail This! Should NEVER have been split in the first place.....