Post Office Outage Report in Hengoed, Caerphilly County Borough, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
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E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (47%)
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Total Blackout (20%)
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Wi-fi (20%)
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E-mail (7%)
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Phone (7%)
Community Discussion
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Post Office Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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Vince Cox
(@vincecox50) reported
from
Abergavenny, Wales
@PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.
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Caroline vickery
(@Caddy9274) reported
from
Cardiff, Wales
@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Alexander
(@paulalexander26) reported
@PostOffice Can someone PLEASE help me find documents sent yesterday for “guaranteed” delivery by 1pm today. Were needed today . Steve in customer services ref. 1-8246214517 says it might now be tomorrow but he “doesn’t deal in definites”. Not helpful. #postoffice #guaranteed
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lib
(@heyitslib) reported
@PostOffice I have DM’d you about a foreign currency issue, please could you reply? I go away on Friday and still have not received my refund for a mistake made by a cashier in branch so I have no money for my holiday in 3 days time.
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Andrew Jeczen
(@andrzejjeczen) reported
@PostOffice We're having the worst experience with our PostalOrders mess. Employee in Hemel Hempstead messed up POs when issuing them & now we can't get our money back. Straight up admitted to not knowing anything about PostalOrders.Worst customer service ever! 😡
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ccwidow
(@ccwidow1) reported
@PostOffice appalling service in Wallington Surrey again today. Queued for 25 mins. 1 woman working and 1 sitting looking at her PC ignoring the queue out the door
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Mackenzie
(@Mackenzie2576) reported
@PostOffice Your Automated Phone is poor, I want to speak to someone regarding my experience in store and tracking my order which RM cannot do as it was purchased in store. I wasn't given a reference number so how will I know if the item has been received? Please contact me ASAP
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Hj
(@MrsJay85) reported
@PostOffice I sent a parcel via Drop and go, the post office made an error and posted my high value item, which was supposed to be sent as Special Delivery, without any stamp! My post office aren’t helping and @RoyalMail are saying it has nothing to do with them. I need help!
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monchand
(@monchand) reported
@PostOffice desperately need to speak to someone regarding a redelivery but cannot find a phone number, please help as urgent
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Peter
(@Peterbojangles) reported
@WeAreTheMSM @GillianKeegan @sajidjavid How many scandals can the poor girl cope with? Her shifty hubby up to his neck in the Postoffice scandal. But, they have managed to acquire 5 homes and a yacht so won’t have to worry about the lecky bill or filling their 4x4’s up.
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Shheeshh
(@myKneeHurts777) reported
@PostOffice my broadband has been down for 3 hours now... I restarted the router and also reset it but no improvement. The internet sign shows red and it has been like this for many hours. What is happening?
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nige
(@nige_bingley) reported
@SaveBrontePO @JayMitchinson @PostOffice I don't have an "agenda" but if you want a successful campaign. It's a good idea to not to reject obvious support coming your way. I'm pointing out haworth has already suffered from losing services. Which is very relevant.