Post Office outages and service status in Hengoed, Wales
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- Post Office generated 0 outage signals in the last 24 hours around Hengoed, including 0 direct reports.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Post Office Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Cressida Ford (@CressidaFord) reported from Cardiff, Wales@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, WalesI am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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David Collyer FRPS #leica #fujifilm (@nedsoldman) reported from Abergavenny, Wales@PostOffice Thank you. It really is atrocious business practice. This is what happens when private enterprise takes over public service.
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New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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Hot Dog Trainer (@ondineb) reported from Ferndale, Wales@PostOffice @RoyalMailHelp I think I'll tea reach out to @MindCharity who sends a broken bloody QR code?
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Caroline vickery (@Caddy9274) reported from Cardiff, Wales@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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Panda Education (@PandaEduLtd) reported from Caerphilly, Wales@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Vince Cox (@vincecox50) reported from Abergavenny, Wales@PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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john osullivan (@jos02611) reported@DrMarianaClaire @PostOffice Usually turning up the brightness on your device solves this?Off course over five minutes it will fade or even close down.
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kim gibb (@kimmygibb1) reported@ArturNadol7566 @PostOffice And still it goes on for those poor people absolutly disgraceful.And we have a law passed to hide all criminal convictions for MPS.What is going on The decency is leaking out of this country like sewer
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peoplearestupid77 (@pplrstupid977) reported@MistressDel93 @PostOffice Post Office don't deliver mail. You need Royal Mail customer services. You'll wait an hour or so on the phone mind
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The Streaming Consciousness (@NotMerkle) reported@DrMarianaClaire @PostOffice This might be a bad omen. My phone is broken to I have to go into the bank to transfer the rent to my landlady. Pleeeease don't be a ballache
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Scott Smith (@ssmmiitthhyy123) reportedImagine. You run a small @PostOffice. You show up every day, you serve your community, you do the job. Then one day a computer program called Horizon decides you owe money that never existed. A computer program with a known glitch problem. Is the @IBCA_UK using the same PC?
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Michael Hullock (@michael_hullock) reported@ArturNadol7566 @PostOffice @andyburnham when will Paula Vennells , Adam Crozier, van den Bogerd etc see jail time. Never. Because the scandal all feeds back to Tony Blair. Talk the (Hillsborough law) talk. Now walk the walk!
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John Perry (@JohnPerry) reportedYou’re an absolute disgrace Davey for your conduct in the Post Office #Horizon episode. The #PostOffice were 💯 % to blame for inadequate accounting controls, but you never took them to task. @EdwardJDavey
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Karen Alexander 🇬🇧🌍 (@Karenalexphi) reported@ArturNadol7566 @PostOffice I wonder if she should privately sue the Post Office. It’s despicable what happened to those poor people.
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Alexander Paice (@LoveandPaice) reported@ArturNadol7566 @PostOffice I think the worst thing is how nobody has been held to account over any of this.
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Artur Nadolny (@ArturNadol7566) reportedAT 93 BETTY BROWN IS STILL FIGHTING Betty Brown just turned 93 and picked up an OBE from King Charles at Windsor Castle. Lovely photo. Lovely medal on a lovely jacket. What she still does not have, six months after settling her claim, is a single penny of the compensation she was promised. Betty and her late husband Oswall ran the Annfield Plain Post Office in County Durham from 1985 to 2003. The Horizon accounting system built by Fujitsu @fujitsu_uk told them money was missing from their branch. It was not missing. It was never missing. They spent around 100,000 pounds of their own savings covering shortfalls that did not exist, because that is apparently the correct response when a computer accuses you and nobody in charge believes the human standing in front of it. She is thought to be the oldest surviving victim of the Horizon scandal. She was one of the original 555 claimants who backed Alan Bates in the group legal action against the Post Office @PostOffice. She reached a settlement through the government redress scheme at the end of last year. At her OBE investiture in June she said she still had not received a penny. Meanwhile Fujitsu, the company whose faulty software caused this entire catastrophe, has been criticised by a committee of MPs for contributing nothing financially toward the redress bill, which is running toward 2 billion pounds. The company that broke the till keeps its money. The 93 year old it falsely accused of stealing from that till gets a medal instead of a bank transfer. She dedicated her OBE to the sub-postmasters who never lived to see this day. She has said before that at least 13 people are believed to have taken their own lives because of what Horizon did to them. She said she wears the honour for them because she still feels everything they felt. She also had a message for the Prime Minister @Keir_Starmer, asking him directly to sort this out as quickly as he can. That is a simple sentence. It appears to be an extremely difficult instruction to follow. Britain does love turning its victims into heroes once the damage is done and the bill has gone unpaid long enough to be embarrassing. Medals are cheap. Redress schemes, it turns out, are somehow still cheaper for the people who actually owe the money.