Post Office Outage Report in Hengoed, Caerphilly County Borough, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
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E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (43%)
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Total Blackout (21%)
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Wi-fi (21%)
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E-mail (7%)
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Phone (7%)
Community Discussion
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Post Office Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Caroline vickery
(@Caddy9274) reported
from
Cardiff, Wales
@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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TheBigFella💙
(@TheBigfellainc) reported
from
Cardiff, Wales
@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Cllr Stephen Marshall
(@StephenMNewport) reported
from
Newport, Wales
@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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Vince Cox
(@vincecox50) reported
from
Abergavenny, Wales
@PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Hot Dog Trainer
(@ondineb) reported
from
Ferndale, Wales
@PostOffice @RoyalMailHelp I think I'll tea reach out to @MindCharity who sends a broken bloody QR code?
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David Collyer FRPS #leica #fujifilm
(@nedsoldman) reported
from
Abergavenny, Wales
@PostOffice Thank you. It really is atrocious business practice. This is what happens when private enterprise takes over public service.
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Toto Di Vita
(@TotoDiVita) reported
@PostOffice One bloke in the queue had been standing there that long that he started to feel Poorly and had to sit down… I only wanted to post a letter but a woman had closed all the self service tills to cash them up, they were all closed when I arrived at 1705… why close all of them…???
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Kris
(@Scandic_Voice) reported
@PostOffice I have sent you photos of the Tracking Enquiry System showing it's been in Kennington Post Office since 24 May when I've been there 2 times to pick it up. With my card and passport. And they were not bothered is all I can say. Why do we pay for a service that doesn't work?
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Claire Learie
(@clairelearie) reported
@PostOffice your phone line for travel insurance has a really bad connection and I’ve been holding for a while… will I actually be able to talk to someone? Thank you in advance!
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TerribleRyan (🅰️dopted 38 Dooggies)
(@TerribleRyan) reported
Incredibly disappointed that #lbc #postoffice lost our marriage certificate we mailed out to be finalized, we’ve been waiting weeks to get our official cert, come to find out they lost our document. ****.
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Ian Cummings
(@iancummings) reported
What's the deal @postoffice? I've been trying to download statements from my savings account & all I get is: "Statements cannot be viewed at this time. Please try again later." This has been going on for a week! Anyone else had this trouble? @paullewismoney
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Madge ☮️
(@MadgeMurphy) reported
Major problems with Post Ofice Travel Insurance DO NOT BUY IT! Involved in RTA in Turkey - May 2022 as a passenger in taxi, taken to hosp, have provided all documents and now they asking for a police report before they will consider my claim €1000 euro out of pocket @PostOffice
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Politicos Daily+
(@politicosdaily) reported
I am I’m a post office! When were you last in one? #postoffice ? I honestly didn’t know what to do, like the que etc / think I was last one in the #uk was ten years ago, surprised it was full of people. Let’s see what the service is like these days
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Billy Mac
(@macbilly390) reported
@PostOffice Giving credit where due, after having a few problems having my money transferred I phoned today and within hours it was done. 👍👍
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CK
(@Robby5211) reported
@siany_d @PostOffice Yes I know I'm not stupid it's the fact that the PO let me down trying to activate it .
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Laura Morrish
(@LauraMorrish1) reported
@LCWatson01 That sucks!! Postoffice any use?