Post Office

Post Office Outage Report in Hengoed, Caerphilly County Borough, Wales

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Hengoed, Caerphilly County Borough, Wales 02/12/2026 17:20

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Total Blackout (20%)

    Total Blackout (20%)

  3. Wi-fi (20%)

    Wi-fi (20%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (7%)

    Phone (7%)

Community Discussion

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Post Office Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • Ellie_Silcox Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    @RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.

  • Ellie_Silcox Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.

  • BlockA_Row3 Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales

    @PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.

  • CressidaFord Cressida Ford (@CressidaFord) reported from Cardiff, Wales

    @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

  • PandaEduLtd Panda Education (@PandaEduLtd) reported from Caerphilly, Wales

    @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

  • TheNewCourtUsk New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales

    @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • katieLBL Katie (@katieLBL) reported

    @PostOffice @RoyalMailHelp Just had a terrible experience with a staff member in Old coulsdon. I always buy postage online and just drop my parcels off, have for years with no issues but was aggressively told I had to join a 8 person deep queue with zero explanation? Very rude

  • cristinazippo1 Jenifer Ordonez (@cristinazippo1) reported

    @PostOffice I got but still I don’t think was the right way to approach. As someone that works in retail for more then 10 years you need to remember the customer experience right!?

  • GillShannon5 Gill Shannon (@GillShannon5) reported

    @PostOffice can someone please help me to actually get my internet working again as it's been over a week and nobody seems to be interested just blames everyone else

  • AchintaKrManda1 Er. Achinta Kr Mandal (@AchintaKrManda1) reported

    @IndiaPostOffice @BSNL_OR Dear Sir, Kindly look into this matter, why internet is not working.Facing problems. State-Odisha PostOffice -Chatra Pin code-754294 Thanks Er. Achinta 8144080173

  • PrabhakarSuprit Suprit Prabhakar (@PrabhakarSuprit) reported

    @AshwiniVaishnaw My twitter complaint regarding sugauli SO and Harsiddhi SO. MOTIHARI Dn,is in investigation from 2 months,postoffice don't want to complete this investigation, even postoffice is in huge loss due to this corruption @IndiaPostOffice

  • Coach_Ings Maepa_ (@Coach_Ings) reported

    @PostofficeSa Funny how your branch at Ga-Masemola Makhuduthamaga Area refused to assist us with the renewal without the old disc! Such a disappointing service and attitude from the consultant too. #Sandton #Capitec #postoffice

  • CarlosD01814644 karlos&oscar (@CarlosD01814644) reported

    @PostOffice hello am I allowed to take my emotional support dog into your brunches? I have been refused entry on Hackney Road. Rude people.

  • GlendRay Ray Glend (@GlendRay) reported

    @PostOffice Trying to buy Home & Contents insurance via @comparethemkt but apparently you are experiencing some technical problems at the moment, any idea when these might be fixed or should I find another provider?

  • cristinazippo1 Jenifer Ordonez (@cristinazippo1) reported

    @PostOffice and saying they cannot service anyone else… I’m that’s not the type of customer service you should do for the public

  • CarlosD01814644 karlos&oscar (@CarlosD01814644) reported

    @PostOffice why should your services have lack of consistency regarding support dogs? It’s not nice customer service.