Post Office Outage in Hengoed, Caerphilly County Borough, Wales

@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.

I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.

@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

Keeping existing customers should be a priority, @PostOffice. With emails, delivery options increasing and you say you are too busy to help an elderly gentleman to get his pension, because your employee won't respond..... speak with your feet and never use these services again!!

Pretty bad that no companies give #lifeinsurance to people with #mentalhealth illnesses. Surprised at being turned away from @PostOffice As well. To add to the list

@PostOffice Thank you Stephen for the quick reply. It was Bute Street, Cardiff. What disappointed me most was their bad attitude and un-helpfulness.

@PostOffice Nope, the entire counter was closed with blinds pulled down.

post office on tremont Ave needs to shut down @PostOffice

@PostOffice It's the cricklade post office, supposed to be open til 8 and I got there about 6.05. Not an uncommon occurrence either, just say it's staffing issues but the missed item cards always say collection until 8. Doesn't open til 8 at all on a Saturday or Sunday ever

@PostOffice it’s absolutely awful service and that branch needs some serious investigation as this is not the first issue people have had with them. There were 3 other sets of customers also wanting to use the branch who were most displeased at its closure, some of them quite elderly.

@PostOffice @RoyalMailHelp @RoyalMail items to the branch. The problem is that YOUR branch has decided not to bother opening, for no apparent reason. So the fly in the ointment, and the broken link in the chain is YOUR company. To wash your hands of the situation is unacceptable as it’s YOUR branch that’s caused

@PostOffice I will be calling them but they're not helpful and nothing gets done. I'll have to cancel

@YodelOnline are too cowardice to even respond to my complaints. never had this issue with @Hermesparcels @PostOffice . #BinYodel

@PostOffice This man seems to be in charge, very bad attitude, very rude to me.

@PostOffice They were meant to come last week 12th July, then changed the date without any notice to Monday, then Tues and now today but they still have not turned up! I demand compensation and will be cancelling this poor service.

No communication allowed No explanation allowed Insult, shout, blame, leave immediately, or call the police I am the one who wants to call the police. Your employees treat customers rudely @PostOffice @PostOfficeNews