Post Office outages and service status in Hengoed, Wales
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Full Outage Map
- Post Office generated 0 outage signals in the last 24 hours around Hengoed, including 0 direct reports.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Post Office Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Cressida Ford (@CressidaFord) reported from Cardiff, Wales@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Vince Cox (@vincecox50) reported from Abergavenny, Wales@PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.
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Caroline vickery (@Caddy9274) reported from Cardiff, Wales@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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Panda Education (@PandaEduLtd) reported from Caerphilly, Wales@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, WalesI am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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Hot Dog Trainer (@ondineb) reported from Ferndale, Wales@PostOffice @RoyalMailHelp I think I'll tea reach out to @MindCharity who sends a broken bloody QR code?
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New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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David Collyer FRPS #leica #fujifilm (@nedsoldman) reported from Abergavenny, Wales@PostOffice Thank you. It really is atrocious business practice. This is what happens when private enterprise takes over public service.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Rants of us (@Rantsofus1) reported@jennieredhead @PaulTheDon89 @PostOffice Strange I wasn’t aware of a time To release it never use to have that
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Kelly (@Tiger73Quinn) reported@PostOffice The Port Talbot Post office was open, my in-law were there in business hours & it was empty apart from 4 counter staff chatting told each. Why then would an appt be needed if no other customer required a service. Poor customer service. Swansea branch helped them. Staff were lazy
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Ade #BIN SPYING 💙💛 (@jam21t) reportedFeel my arse has just been well & truly shafted @PostOffice. £14 online licence renewal if you signup to Digital ID. @PostOffice £17 + £4.50 service charge which includes a photo. Actual fee to avoid Dig ID shenanigans + Postal order + Fee + £15 for photos + postage❓ £44.08
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theboyroy (@theboyroy3) reported@neilabrad @PostOffice There are a lot of things broken with the @PostOffice, I'm afraid. One of the worst is the broken lives of the subpostmasters and their kids. I take it you have heard about the post office scandal, right?
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Philip Whitehurst (@Toffeewolfie) reported@PostOffice why..on your website does it say the DVLA charge 17 quid to renew your driving licence online....when they only charge 14.... Is this to encourage more to use your service..
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Anbu B (@Anbu_Batumalai) reported@PostOffice spoke to the CS agent, cancelled the insurance as i am selling my car. was informed it cost £36 to cancel. I should hv left the insurance live untill end of term which 9th May. I spent my time to call and incur £36 and your cover is only for 350 days instead of 365 days.
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Jordan (@JordanPostingX) reported@PostOffice Do you know how you support the use and accessibility of cash? Your partners @coopuk NEVER have anyone available on the Post Office branded till to withdraw cash. All weekend with no access to cash at Areley Kings. Terrible. It should be called fun-Cooperative.
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Anbu B (@Anbu_Batumalai) reported@PostOffice I have car insurance with you. When I took the insurance, we need to do online but when we sell the car, I am asked contact ur customer service. I dont uave time to wait in queue. dont u have email to contact?
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Lee Borrell (@borrell_lee) reported@PostOffice Why not pay back the post office workers who were wrongly accused? That would be truly magical. **** harry potter.
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julian (@Julian2017124) reportedWhy can’t the @PostOffice simply accept that their Camberwell branch has been making repeated errors, that their staff clearly needs proper retraining (and more than just that), and that customers deserve a genuine apology when these incidents happen?