Post Office Outage Report in Hengoed, Caerphilly County Borough, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
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E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (50%)
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Wi-fi (21%)
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Total Blackout (14%)
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E-mail (7%)
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Phone (7%)
Community Discussion
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Post Office Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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Cllr Stephen Marshall
(@StephenMNewport) reported
from
Newport, Wales
@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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Hot Dog Trainer
(@ondineb) reported
from
Ferndale, Wales
@PostOffice @RoyalMailHelp I think I'll tea reach out to @MindCharity who sends a broken bloody QR code?
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Vince Cox
(@vincecox50) reported
from
Abergavenny, Wales
@PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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TheBigFella💙
(@TheBigfellainc) reported
from
Cardiff, Wales
@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Caroline vickery
(@Caddy9274) reported
from
Cardiff, Wales
@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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David Collyer FRPS #leica #fujifilm
(@nedsoldman) reported
from
Abergavenny, Wales
@PostOffice Thank you. It really is atrocious business practice. This is what happens when private enterprise takes over public service.
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Webster
(@timhulio) reported
@PostOffice Probably better-off asking the staff in the branch. I was a customer waiting in line and it just seemed odd the way the PC was badgering a female member of staff about something obviously out of her control.
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Sophie Towers
(@kibblebankstore) reported
@PostOffice All area managers are well aware of this issue as is the union it’s discussed regularly but they can’t do anything about it but if we are self employed then we should be treated that way to control when we open not be down to post office.
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Graham
(@jeebusuk) reported
@PostOffice I've just been told at one of your counters I can't send a computer insured with all the services @royalmail or @parcelforce offer. Wtf is this nonsense. Absolute clowns - last time I go to a post office.
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Christine Nicholls
(@ctnicholls) reported
from
Longhorsley, England
@GOVUK now is the time to support those innocent people who were disgustingly treated by the #postoffice #scandal
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Joanne Hunt
(@ozzieowl66) reported
@PostOffice I have just been to my local branch only to find it closed due to ‘nationwide technical problems.’ Do you expect this to be resolved before close of business today?
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S H
(@SHaywardZA) reported
@PostOffice @RoyalMailHelp questions are been asked if the main post office is closing in Windsor. Is this correct? If so, when? A resident overheard a staff member mention it to another customer.
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Sue Robinson
(@NFDASueRobinson) reported
@NatWest_Help absolutely no help from n/w or @PostOffice re lost cheque - appalling system
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myrtle mcginty
(@myrtle_mcginty) reported
@PostOffice Let's hope when she'll take over your phone service they do a better job than you. My 98 year old nanna has been without phone service all week, the engineer did not turn up as arranged yesterday. #ShameOnYou
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A1loette
(@a1loette) reported
@paullewismoney I can't podcast I refuse to let any non- compensatory corporation gain access to my computer. (BBC postoffice) Never access an 'in your face' cookie Loath to payment on line even with password The coinbase popup scam is going to be a pandemic. Fling HelpUs
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Simon McLaren
(@simonmclaren) reported
@PostOffice @RoyalMailHelp @RoyalMail hiya, I'm needing to update my driving licence but need a new photo for it. Where's the closest place I can get it done? The dumfries shop doesn't offer that service