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Post Office

Post Office outages and service status in Hengoed, Wales

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  • Post Office generated 0 outage signals in the last 24 hours around Hengoed, including 0 direct reports.

Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Post Office Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • PandaEduLtd
    Panda Education (@PandaEduLtd) reported from Caerphilly, Wales

    @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

  • StephenMNewport
    Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales

    @PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬

  • Ellie_Silcox
    Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    @RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.

  • Ellie_Silcox
    Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.

  • ondineb
    Hot Dog Trainer (@ondineb) reported from Ferndale, Wales

    @PostOffice @RoyalMailHelp I think I'll tea reach out to @MindCharity who sends a broken bloody QR code?

  • BlockA_Row3
    Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales

    @PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.

  • Caddy9274
    Caroline vickery (@Caddy9274) reported from Cardiff, Wales

    @PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!

  • TheNewCourtUsk
    New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales

    @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

  • vincecox50
    Vince Cox (@vincecox50) reported from Abergavenny, Wales

    @PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.

  • TheBigfellainc
    TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales

    @leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!

  • nedsoldman
    David Collyer FRPS #leica #fujifilm (@nedsoldman) reported from Abergavenny, Wales

    @PostOffice Thank you. It really is atrocious business practice. This is what happens when private enterprise takes over public service.

  • CressidaFord
    Cressida Ford (@CressidaFord) reported from Cardiff, Wales

    @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • RogerLdrew
    roger ldrew BSc PhD Engineering Aerodynamics (@RogerLdrew) reported

    @ArturNadol7566 @PostOffice I like to know WHY @Fujitsu_Global is still a supplier to the Governement after the PO, and other problems

  • NotMerkle
    The Streaming Consciousness (@NotMerkle) reported

    @DrMarianaClaire @PostOffice Because I terrible with money and need to be proactive because I will over spend and end up in the minus

  • kelly_xm_
    𝒦ℯ𝓁𝓁𝓎🌸 (@kelly_xm_) reported

    @PostOffice your service is appalling! No response on here, and your sorting office staff are just as useless and rude as you. Have made an official complaint against through your website and will expect to have a response in due course!

  • Rantsofus1
    Rants of us (@Rantsofus1) reported

    @jennieredhead @PaulTheDon89 @PostOffice Strange I wasn’t aware of a time To release it never use to have that

  • WattenRobbie
    Robbie McGowan (@WattenRobbie) reported

    @bookbird71 @Lindseyy888 @PostOffice There’s your bizarre view of reality again. Have you read anything about the post office scandal? I feel really sorry for you that you have such an unrealistic view of what customer service is, how it’s achieved and how unachievable it is in the present day.

  • johnbhoy007
    John Macaulay (@johnbhoy007) reported

    @PostOffice @MariaMitchell13 You employ liars. I’m disabled I waited all day Tuesday for a package it never arrives then the app says it tried to deliver at 4:44pm i have a buzzer and a bell in my home. I’m now 2 days later and can’t get any information I absolutely hate Royal Mail.

  • Suej1959
    Sue Jones (@Suej1959) reported

    @JeremyVineOn5 Who the HELL WOULD WANT TO SAVE @UKLabour PROMISES PROMISES TO ALL THEIR VOTES 🗳...THEN TRAITORS LIARS BACKSTABBING IMBECILES .... WHO HATES OUR VETERANS PENSIONERS WORKERS FARMERS BUSSINESS FAMILIES VICTIM'S POSTOFFICE VICTIMS BLOOD VICTIMS.....YOU WILL NEVER BE FORGIVEN.

  • pplrstupid977
    peoplearestupid77 (@pplrstupid977) reported

    @RichardC64334 @PostOffice No, seeing as Post Office do not offer a delivery service.

  • NikkiOsbor4715
    Nikki Anderson (@NikkiOsbor4715) reported

    @PostOffice You will probably say this is the wrong one but I have filled in a form for you NOT to deliver flyers to my address and have a sticker on the mail box to say this and yet the post person STILL put some in my box this morning. Now either they cannot read or stupid🤬

  • ravi_fit
    RAVI RANJAN (@ravi_fit) reported

    @IndiaPostOffice is one of the most inefficient public service institutions, suffering from poor accountability, lack of ownership, and an outdated customer experience. Employees often appear insulated from the consequences of poor service, which ultimately hurts citizens. If meaningful reforms are not possible within the current structure, the government should seriously consider privatization or introducing greater competition to bring accountability, efficiency, and customer-centricity into the system. @JM_Scindia, some immediate reforms that can significantly improve India Post: • Mandatory acceptance of UPI and digital payments at every post office. • Clearly defined and publicly visible SLAs for all services. • Mandatory explanations and accountability whenever an SLA is breached. • A designated officer/team responsible for every stage of a service request. • A centralized grievance, escalation, and resolution system with proper tracking. • Real-time service tracking and greater transparency. • Regular publication of performance and grievance-resolution metrics. India Post serves millions of citizens. It deserves a system built on accountability, ownership, and measurable service standards. #postoffice