Post Office outages and service status in Hengoed, Wales
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- Post Office generated 0 outage signals in the last 24 hours around Hengoed, including 0 direct reports.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Post Office Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, WalesI am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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Vince Cox (@vincecox50) reported from Abergavenny, Wales@PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.
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Panda Education (@PandaEduLtd) reported from Caerphilly, Wales@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Cressida Ford (@CressidaFord) reported from Cardiff, Wales@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Caroline vickery (@Caddy9274) reported from Cardiff, Wales@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Hot Dog Trainer (@ondineb) reported from Ferndale, Wales@PostOffice @RoyalMailHelp I think I'll tea reach out to @MindCharity who sends a broken bloody QR code?
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David Collyer FRPS #leica #fujifilm (@nedsoldman) reported from Abergavenny, Wales@PostOffice Thank you. It really is atrocious business practice. This is what happens when private enterprise takes over public service.
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Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Rants of us (@Rantsofus1) reported@jennieredhead @PaulTheDon89 @PostOffice Strange I wasn’t aware of a time To release it never use to have that
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tlmrwdfygyyxdw (@wagstaffeg) reported@PostOffice next day delivery and charging for it is not happing wtf is going on are you unable or just charging people for a service and when it gets there that's OK. Parcel in post office on the 6 July and every picked it up this morning stop ripping people off you are thieve
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Colin Botfield (@BotfieldColin) reported@LibDems trying to cancel an election Ed? and @PostOffice lawyers money ? how’s that 20 year investigation going ??
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colin martin (@cooly1uk) reported@PostOffice Hi there, my package is moving around but i've just noticed that the postcode is wrong, Not getting anywhere on your website. Please help
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@owlsman1 (@DennisOwlsman1) reported@EdwardJDavey There's money in ******* postoffice workers hey Ed? **** the irrelevant lib dumbs
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Artur Nadolny (@ArturNadol7566) reportedPOST OFFICE JAILED AN INNOCENT WOMAN Imagine. You run a small @PostOffice in Hull. You show up every day, you serve your community, you do the job. Then one day a computer program called Horizon decides you owe £59,000 that never existed. A computer program with a known glitch problem. Post Office didn't check the software. It just marched Janet Skinner into court in 2007 and got her jailed for 9 months. She served 2 behind bars. She lost her house. She lost her job. She lost her name in the eyes of her own neighbours, all because nobody in a position of power fancied questioning a machine. Here's where any decent organisation would stop digging the hole ... The Post Office kept digging. A year after she walked out of prison, they hauled her back into court again, this time chasing her for "proceeds of crime." Proceeds of a crime she never committed, calculated by a system that couldn't add up in the first place. Bold strategy from the people who broke the calculator in the first place. Less than two weeks after that fresh nightmare finally ended, Janet's body gave out completely. Neurological collapse. Paralysed from the neck down. Doctors told her she'd never walk again. She spent a year in a wheelchair and two years learning to walk. She says her own immune system turned on her. Years of fighting a system that refused to admit fault, and in the end it was her own body that surrendered first. So how does this story end? With an apology? A cheque that actually matches what she lost? Of course not. In 2025, after everything, the compensation scheme handed her an offer worth around 15% of her claim. Janet called it an insult. I'd call it a joke, except nobody's laughing, least of all the people who wrote the offer letter from the comfort of a job that still exists. 9 months in prison for a bug. 2 years in a wheelchair for the stress of proving her innocence. A payout that wouldn't cover the damage to her health, let alone her life. And somewhere, the people who signed off on her prosecution are still drawing a pension. Nobody who signed off on any of this has lost a house, a job, or a night's sleep. They got promotions. She got a wheelchair and an insulting cheque. Accountability had every chance to show up here and chose not to.. SOURCES @BBCNews @itvnews and others.
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Paul (@DingliPaul) reported@PostOffice just bought currency from your Saltash store, am shocked at the rate given to me for euros, have I been robbed?? Also, aren’t exchange rates meant to be shown to inform the customer??
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dodger (@redpenrog) reportedVoters must have an inquiry into why Ed Davey did nothing as minister in charge of the Postoffice , whilst the numerous poor postoffice managers were being accused and in some cases charged . It was clear for someone close to the process, something was clearly wrong .
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Artur Nadolny (@ArturNadol7566) reportedAT 93 BETTY BROWN IS STILL FIGHTING Betty Brown just turned 93 and picked up an OBE from King Charles at Windsor Castle. Lovely photo. Lovely medal on a lovely jacket. What she still does not have, six months after settling her claim, is a single penny of the compensation she was promised. Betty and her late husband Oswall ran the Annfield Plain Post Office in County Durham from 1985 to 2003. The Horizon accounting system built by Fujitsu @fujitsu_uk told them money was missing from their branch. It was not missing. It was never missing. They spent around 100,000 pounds of their own savings covering shortfalls that did not exist, because that is apparently the correct response when a computer accuses you and nobody in charge believes the human standing in front of it. She is thought to be the oldest surviving victim of the Horizon scandal. She was one of the original 555 claimants who backed Alan Bates in the group legal action against the Post Office @PostOffice. She reached a settlement through the government redress scheme at the end of last year. At her OBE investiture in June she said she still had not received a penny. Meanwhile Fujitsu, the company whose faulty software caused this entire catastrophe, has been criticised by a committee of MPs for contributing nothing financially toward the redress bill, which is running toward 2 billion pounds. The company that broke the till keeps its money. The 93 year old it falsely accused of stealing from that till gets a medal instead of a bank transfer. She dedicated her OBE to the sub-postmasters who never lived to see this day. She has said before that at least 13 people are believed to have taken their own lives because of what Horizon did to them. She said she wears the honour for them because she still feels everything they felt. She also had a message for the Prime Minister @Keir_Starmer, asking him directly to sort this out as quickly as he can. That is a simple sentence. It appears to be an extremely difficult instruction to follow. Britain does love turning its victims into heroes once the damage is done and the bill has gone unpaid long enough to be embarrassing. Medals are cheap. Redress schemes, it turns out, are somehow still cheaper for the people who actually owe the money.
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Dave Soper (@DaveSoper1959) reported@PostOffice A kind lady has just delivered my post that was delivered to Modbury Gardens in Reading. I am in Torrington Road. My post regularly goes to Totnes Road and Axbridge Road and I normally eventually receive it. But what is wrong with you people? How much do I never get?