Post Office

Post Office Outage Report in Hengoed, Caerphilly County Borough, Wales

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Hengoed, Caerphilly County Borough, Wales 02/11/2026 22:55

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Total Blackout (20%)

    Total Blackout (20%)

  3. Wi-fi (20%)

    Wi-fi (20%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (7%)

    Phone (7%)

Community Discussion

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Post Office Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • TheNewCourtUsk New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales

    @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

  • CressidaFord Cressida Ford (@CressidaFord) reported from Cardiff, Wales

    @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

  • Caddy9274 Caroline vickery (@Caddy9274) reported from Cardiff, Wales

    @PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!

  • Ellie_Silcox Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    @RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.

  • PandaEduLtd Panda Education (@PandaEduLtd) reported from Caerphilly, Wales

    @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

  • BlockA_Row3 Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales

    @PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.

  • Ellie_Silcox Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • SmoothRegulator Peter Crowley (@SmoothRegulator) reported

    @debbygiglio1 Soulds like the system was deficient from day 1. The support architecture requirements aren't just made up ad hoc - there are required structures - missing. Born to fail. But @beisgovuk and @PostOffice see their systems as gods - not to be challenged unde any circumstances.

  • Matthew97930771 Matthew Crypto Cooper (@Matthew97930771) reported

    @stupoo @PostOffice @BITC The part that bothers me the most is that all of the Manipulation and threats ie parcel, is before you have even paid them for a service , so legally you are not bound by any rules or terms and conditions. Insurance is also a choice

  • RajputA2Z Thakur Amit (@RajputA2Z) reported

    @IndiaPostOffice Stupid department can only forward tweets to others but can’t solve a small issue . I just want to send my letter to addressee which was returned to me by saying that addressee moved from address while they are still living . भारत सरकार को postoffice बंद @Anti_CorruptN @PMOIndia

  • ozzieowl66 Joanne Hunt (@ozzieowl66) reported

    @PostOffice I have just been to my local branch only to find it closed due to ‘nationwide technical problems.’ Do you expect this to be resolved before close of business today?

  • MrZehr Dan Zehr (@MrZehr) reported

    Anyone else having problems lately with getting packages from @PostOffice? They have honestly lost five separate packages of ours over the the last few weeks. And one from last December is still missing. Filing claims is a dead end too. They say sorry and nothing is resolved. 🙁

  • pricklypear matthewb (@pricklypear) reported

    @PostOffice 1. Said he didn't have knowledge on router settings 2. Said the new router was exactly same as the 10yr old one it replaced, so didn't need editing anyway 3. Said the problem (from the day after router arrived, which doesn't exist using mob hot-spot) was to do with my work vpn.

  • ctnicholls Christine Nicholls (@ctnicholls) reported from Longhorsley, England

    @GOVUK now is the time to support those innocent people who were disgustingly treated by the #postoffice #scandal

  • jage750 Joseph Johnson (@jage750) reported

    I’ve tracked a package to Chicago where it’s been sitting for almost a month. The post office is broken. Dear @POTUS, please fix the #postoffice.

  • myrtle_mcginty myrtle mcginty (@myrtle_mcginty) reported

    @PostOffice Let's hope when she'll take over your phone service they do a better job than you. My 98 year old nanna has been without phone service all week, the engineer did not turn up as arranged yesterday. #ShameOnYou

  • timhulio Tim Webster (@timhulio) reported

    @PostOffice Probably better-off asking the staff in the branch. I was a customer waiting in line and it just seemed odd the way the PC was badgering a female member of staff about something obviously out of her control.