Post Office

Post Office Outage Report in Hengoed, Caerphilly County Borough, Wales

No problems detected

If you are having issues, please submit a report below.

Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Hengoed, Caerphilly County Borough, Wales 12/05/2025 13:25

At the moment, we haven't detected any problems at Post Office. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Total Blackout (33%)

    Total Blackout (33%)

  3. Wi-fi (27%)

    Wi-fi (27%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Post Office Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • TheBigfellainc TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales

    @leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!

  • BlockA_Row3 Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales

    @PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.

  • PandaEduLtd Panda Education (@PandaEduLtd) reported from Caerphilly, Wales

    @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

  • CressidaFord Cressida Ford (@CressidaFord) reported from Cardiff, Wales

    @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

  • vincecox50 Vince Cox (@vincecox50) reported from Abergavenny, Wales

    @PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.

  • Caddy9274 Caroline vickery (@Caddy9274) reported from Cardiff, Wales

    @PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!

  • Ellie_Silcox Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.

  • Ellie_Silcox Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    @RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.

  • TheNewCourtUsk New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales

    @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • DoalGeeta Geeta Doal (@DoalGeeta) reported

    Anyone know anything about post office self service kiosks? Would save me a lot of hassle! @PostOffice

  • GoldensPam Pam (@GoldensPam) reported

    @Our_DA Nor lights... our #postoffice (which has closed down) elec wasn't paid. So they couldn't use anything electronic, incl. Tills or Card machines. Had to pay cash & they wrote on a piece of paper & signed (for what that was worth) They looked for parcels with cell phone torches.

  • KTjuta paul teare (@KTjuta) reported

    Posted a card in Liverpool on Dec 13th to a friend in Bristol. Arrived last Friday. @PostOffice @RoyalMail Truly pathetic service.

  • Michael35857261 Michael Turner (@Michael35857261) reported

    @Cashplus @PostOffice You make me laugh. Worried about my phone number, yet give scammers £7000 of my money. Sort yourselves out first, before giving me advice ,about security issues. Allowed me to be scammed and then shut down my bank account, because I dared to complain

  • Chrissy_imc Christina (@Chrissy_imc) reported

    @PostOffice Tipton Post office. No the issue is I have to post my letter and can’t get to a sorting office. The post office is closest to me and they refuse to take it. The woman there needs to learn her job!

  • ElizePark Elize Park (@ElizePark) reported

    @PostOffice @Vehiclelicesing. We unsuccessfully tried to renew a vehicle licese. We trier st least 7 post offices in 10 km radius. Most of them off line or no paper or closed! . At the one in service, only 1 person on duty til closure at 12h00. How now?

  • MichaelGilroy9 Michael Gilroy (@MichaelGilroy9) reported

    @GregHands @LidlGB @PostOffice Except there is no post in this broken country anymore -still waiting for my Christmas cards to arrive-joke country run by a joke government

  • DieselDragonUK DieselDragon (@DieselDragonUK) reported

    @RoyalMailHelp @PostOffice Not only is that reasonable (Anybody who's seen the Aussie program „Border Security“ will know the risks of #FailingToDeclare all too well!) but shouldn't cause any issue in itself. 🛃 It seems the destination addr being ~10km from the Irish border might've been an issue, too.

  • beccaloupink becca (@beccaloupink) reported

    @PostOffice hi. I've set up an DMP and need to cancel my direct debit with yourselves. Do I need to contact yourselves or do it via my bank. Thanks

  • _rameshwari RAMESHWARI (@_rameshwari) reported

    @PostOfficeIndia the transaction was done in Vimanpura, Bangalore Postoffice. i tried call in different postoffice.. but no one answers. called customer care. they have issue in raising compaint on portal.