Post Office outages and service status in Hengoed, Wales
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Full Outage Map
- Post Office generated 0 outage signals in the last 24 hours around Hengoed, including 0 direct reports.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Post Office Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Vince Cox (@vincecox50) reported from Abergavenny, Wales@PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.
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Cressida Ford (@CressidaFord) reported from Cardiff, Wales@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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Panda Education (@PandaEduLtd) reported from Caerphilly, Wales@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Hot Dog Trainer (@ondineb) reported from Ferndale, Wales@PostOffice @RoyalMailHelp I think I'll tea reach out to @MindCharity who sends a broken bloody QR code?
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New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Caroline vickery (@Caddy9274) reported from Cardiff, Wales@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, WalesI am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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David Collyer FRPS #leica #fujifilm (@nedsoldman) reported from Abergavenny, Wales@PostOffice Thank you. It really is atrocious business practice. This is what happens when private enterprise takes over public service.
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Cowardly Lion (@Cat_onabike) reported@PostOffice I asked to use the self-service equipment to send a parcel. The team leader said 'No, the manager says we don't allow that.' Why not? 'None of your business. I don't have to tell you. I don't work for the Post Office.' Can I speak to the manager? 'He doesn't work here.' /2
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tolga tursun (@greennbygreenn) reported@PostOffice you lost my items idiot
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julian (@Julian2017124) reportedWhy can’t the @PostOffice simply accept that their Camberwell branch has been making repeated errors, that their staff clearly needs proper retraining (and more than just that), and that customers deserve a genuine apology when these incidents happen?
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Shana Hendry (@Happyengland79) reported@PostOffice one of your drivers tried to drive onto a building site and when told he couldn't be on site he started being obtuse! If they are not smart enough to know you shouldn't just drive onto a building site then they probably have a lot more issues too.
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john osullivan (@jos02611) reported@DrMarianaClaire @PostOffice Usually turning up the brightness on your device solves this?Off course over five minutes it will fade or even close down.
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peoplearestupid77 (@pplrstupid977) reported@appleblossomBe @PostOffice Signed for is not a tracked service
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Nikhil Patel (@kwel_niks) reported@JM_Scindia the only reason i logged a complaint was because I couldn't visit the postoffice, the resolution remarks states "kindly visit nearest postoffice", can someone help me?
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Manish Joshi (@MANISHJ45861523) reported@saybwala @KesariDhwaj U should also raise complain against ur postman, they always deliver mail at home. Never went to postoffice to pickup mail
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Cowardly Lion (@Cat_onabike) reported@JamesAsser @PostOffice I asked to use the self-service equipment to send a parcel. The team leader said 'No, the manager says we don't allow that.' Why not? 'None of your business. I don't have to tell you. I don't work for the Post Office.' Can I speak to the manager? 'He doesn't work here.' /2
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Julia Edwards (@JuliaEdwarsu) reported@PostOffice Halifax post office was a joke this morning. Tried to return Amazon parcel, queued for 10 mins then told to get back in the queue for another till to be told scanner wasn’t working and to come back another day. Staff member was rude, yawning and totally uninterested