Post Office

Post Office Outage Report in Hengoed, Caerphilly County Borough, Wales

No problems detected

If you are having issues, please submit a report below.

Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Hengoed, Caerphilly County Borough, Wales 01/19/2026 17:25

At the moment, we haven't detected any problems at Post Office. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Total Blackout (20%)

    Total Blackout (20%)

  3. Wi-fi (20%)

    Wi-fi (20%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (7%)

    Phone (7%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Post Office Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • PandaEduLtd Panda Education (@PandaEduLtd) reported from Caerphilly, Wales

    @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

  • Ellie_Silcox Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    @RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.

  • Ellie_Silcox Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.

  • vincecox50 Vince Cox (@vincecox50) reported from Abergavenny, Wales

    @PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.

  • Caddy9274 Caroline vickery (@Caddy9274) reported from Cardiff, Wales

    @PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!

  • TheNewCourtUsk New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales

    @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

  • BlockA_Row3 Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales

    @PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.

  • CressidaFord Cressida Ford (@CressidaFord) reported from Cardiff, Wales

    @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • paulalexander26 Paul Alexander (@paulalexander26) reported

    @PostOffice Can someone PLEASE help me find documents sent yesterday for “guaranteed” delivery by 1pm today. Were needed today . Steve in customer services ref. 1-8246214517 says it might now be tomorrow but he “doesn’t deal in definites”. Not helpful. #postoffice #guaranteed

  • heyitslib lib (@heyitslib) reported

    @PostOffice I have DM’d you about a foreign currency issue, please could you reply? I go away on Friday and still have not received my refund for a mistake made by a cashier in branch so I have no money for my holiday in 3 days time.

  • andrzejjeczen Andrew Jeczen (@andrzejjeczen) reported

    @PostOffice We're having the worst experience with our PostalOrders mess. Employee in Hemel Hempstead messed up POs when issuing them & now we can't get our money back. Straight up admitted to not knowing anything about PostalOrders.Worst customer service ever! 😡

  • ccwidow1 ccwidow (@ccwidow1) reported

    @PostOffice appalling service in Wallington Surrey again today. Queued for 25 mins. 1 woman working and 1 sitting looking at her PC ignoring the queue out the door

  • Mackenzie2576 Mackenzie (@Mackenzie2576) reported

    @PostOffice Your Automated Phone is poor, I want to speak to someone regarding my experience in store and tracking my order which RM cannot do as it was purchased in store. I wasn't given a reference number so how will I know if the item has been received? Please contact me ASAP

  • MrsJay85 Hj (@MrsJay85) reported

    @PostOffice I sent a parcel via Drop and go, the post office made an error and posted my high value item, which was supposed to be sent as Special Delivery, without any stamp! My post office aren’t helping and @RoyalMail are saying it has nothing to do with them. I need help!

  • monchand monchand (@monchand) reported

    @PostOffice desperately need to speak to someone regarding a redelivery but cannot find a phone number, please help as urgent

  • Peterbojangles Peter (@Peterbojangles) reported

    @WeAreTheMSM @GillianKeegan @sajidjavid How many scandals can the poor girl cope with? Her shifty hubby up to his neck in the Postoffice scandal. But, they have managed to acquire 5 homes and a yacht so won’t have to worry about the lecky bill or filling their 4x4’s up.

  • myKneeHurts777 Shheeshh (@myKneeHurts777) reported

    @PostOffice my broadband has been down for 3 hours now... I restarted the router and also reset it but no improvement. The internet sign shows red and it has been like this for many hours. What is happening?

  • nige_bingley nige (@nige_bingley) reported

    @SaveBrontePO @JayMitchinson @PostOffice I don't have an "agenda" but if you want a successful campaign. It's a good idea to not to reject obvious support coming your way. I'm pointing out haworth has already suffered from losing services. Which is very relevant.