Post Office Outage Report in Hengoed, Caerphilly County Borough, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
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E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (47%)
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Total Blackout (20%)
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Wi-fi (20%)
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E-mail (7%)
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Phone (7%)
Community Discussion
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Post Office Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Caroline vickery
(@Caddy9274) reported
from
Cardiff, Wales
@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Darren Lear
(@dazoctaron) reported
@PostOffice I sent important documentation by recorded delivery and it never got delivered. It took a week to find out it's ended up at Dartford DO, about 100 miles from where it was sent from or supposed to be delivered to! Filled out a claim form and heard nothing!
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Ambrish Trivedi
(@Ambrish79767702) reported
Please upgrade postoffice servers 45-50 minutes for each deposit, withdraw, updating .senior citizens, working employees have to stand for hours please do something . It's been 3 years hearing the same thing server problems 😒 @MIB_India tagging.
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Sir GrowellKernow #WokeAsFyck
(@growel1) reported
@PostOffice sort out your awful customer service. Tracking down a lost tracked letter and your rep told me ' to stop bleating on' and hung up. Clearly your staff need some reorientation regarding politeness
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Başak Seren Muyan
(@serenmuyan) reported
@PostOffice whom it may concern When will you refund in charge of no service?
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Vinegar Teats
(@TeatsVinegar) reported
@ian_straughan @PostOffice Likewise. This guy definitely needs to be prosecuted . Seems a whole bunch of us had "bad experiences" with him.
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Sannket
(@SannketPatel) reported
@IndiaPostOffice @PMOIndia Either close this BHESTAN SO india post or CHANGE THEIR STAFF, Citizens are paying but not getting ANY SERVICE. THIS LAZY AND careless postman delivering documents to ANY BODY, NOT TO THE HOUSE mentioned in address. @devusinh કંઇક કરો આમનુ સાહેબ. BHESTAN postoffice.
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Lucy Dickinson
(@princssluci1fer) reported
@PostOffice how long will the savings website be down? Been three days and can’t withdraw my money!
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Makari_London
(@LondonMakari) reported
@PostOffice I complained 3 times about our redirection not working. Our mail still go to the old address despite escalations. Why offer a service that you cannot provide?
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Lady Kate the Plate
(@KateJon41196503) reported
@PostOffice @Wes_Hill_ Hi Tim, the customer does NOT need a personalised deposit slip anymore! They write all deets on the back of the cheque & we advise customer it may add 24 hours to clear.
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Gareth Milward
(@Wolfman7V) reported
@PostOffice Your service is ridiculous. I want to order some foreign currency for my daughter - £300 worth of USD but the minimum required for delivery or collection from a branch is £400! How do you suggest I do this exactly?!