Post Office

Post Office Outage Report in Hengoed, Caerphilly County Borough, Wales

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Hengoed, Caerphilly County Borough, Wales 03/01/2026 03:45

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Total Blackout (32%)

    Total Blackout (32%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (5%)

    Phone (5%)

Live Outage Map Near Hengoed, Caerphilly County Borough, Wales

The most recent Post Office outage reports came from the following cities: Cardiff.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Total Blackout
United KingdomCardiff Wi-fi
United KingdomCardiff Internet
United KingdomNewport Internet
United KingdomCardiff Wi-fi
United KingdomCaerphilly Wi-fi

Community Discussion

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Post Office Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • StephenMNewport Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales

    @PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬

  • Caddy9274 Caroline vickery (@Caddy9274) reported from Cardiff, Wales

    @PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!

  • Ellie_Silcox Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.

  • BlockA_Row3 Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales

    @PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.

  • TheNewCourtUsk New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales

    @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

  • PandaEduLtd Panda Education (@PandaEduLtd) reported from Caerphilly, Wales

    @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

  • Ellie_Silcox Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    @RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.

  • TheBigfellainc TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales

    @leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!

  • ondineb Hot Dog Trainer (@ondineb) reported from Ferndale, Wales

    @PostOffice @RoyalMailHelp I think I'll tea reach out to @MindCharity who sends a broken bloody QR code?

  • nedsoldman David Collyer FRPS #leica #fujifilm (@nedsoldman) reported from Abergavenny, Wales

    @PostOffice Thank you. It really is atrocious business practice. This is what happens when private enterprise takes over public service.

  • vincecox50 Vince Cox (@vincecox50) reported from Abergavenny, Wales

    @PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.

  • CressidaFord Cressida Ford (@CressidaFord) reported from Cardiff, Wales

    @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • Firelance36Paul firelance 🔜#Playexpoblackpool (@Firelance36Paul) reported

    @PostOffice Absolutely vile what happened to those poor people who ran the post offices. Lies upon lies.

  • ridgeyork Ridge York, CRS (@ridgeyork) reported

    United States Post office in Portland ME doesn’t have any first class stamps? That’s like McDonald’s not have a cheeseburger… epic fail #USPostOffice #PostOffice #USA

  • 4Eddy Edward Hilton (@4Eddy) reported

    @mybroadband Perhaps in exchange for taking over postoffice functions and locations? ie provide a postal service.

  • rekh01 Rǝkha (@rekh01) reported

    Worst customer service ever from the @PostOffice car insurance!!

  • spookmore Norman (@spookmore) reported

    @PostOffice @RoyalMailHelp Terrible company

  • philtheclaret Phil Graham (@philtheclaret) reported

    @PostOffice where on your website can put in a complaint about being fleeced by one of your post offices?

  • ctidbluemoon Terry Hughes (@ctidbluemoon) reported

    @clpblue1 @PostOffice @RoyalMailHelp They just asked me to DM with details and last time o received letters before yesterday but it seems to be an issue in middleton all my street having having same issue. It ridiculous

  • LilywhiteSimon Simon (@LilywhiteSimon) reported

    @HeatherJPreston @PostOffice It was delivered to Higher Buxton Post Office. The scan at 12:02 will say “Delivered to Your Customer Service Point by…”. That’s when RM delivered it. The scan at 12:07 “Available for collection” is when H.B. P.O. scanned it in to Horizon as Local Collect. Trust me, I run a PO.

  • RedheadedSooner Redheaded Sooner (@RedheadedSooner) reported

    My 92 yr old mom still drives. She has agreed not to drive outside of her small town though. She goes to the bank, church, grocer, postoffice, gets her own gas, local car dealership for infrequent maintenance [where they treat her like royalty btw] She takes food to funeral dinners and diapers to new moms. Makes cookies for local bake sales and youth events. I'm so grateful.

  • WorldFruityG WorldFruityG (@WorldFruityG) reported

    @Eatyourcakeand @PostOffice They were not so ignorant that they assumed the software was correct - they KNEW it wasn't the software, and maintained the lie. We went to them asking for help, they responded with accusations, and zero help. The entire company is absolutely rotten to the core.