Post Office

Post Office Outage Report in Hengoed, Caerphilly County Borough, Wales

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Hengoed, Caerphilly County Borough, Wales 01/13/2026 09:35

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Total Blackout (29%)

    Total Blackout (29%)

  3. Wi-fi (21%)

    Wi-fi (21%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (7%)

    Phone (7%)

Community Discussion

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Post Office Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • Ellie_Silcox Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.

  • CressidaFord Cressida Ford (@CressidaFord) reported from Cardiff, Wales

    @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

  • TheNewCourtUsk New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales

    @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

  • Ellie_Silcox Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    @RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.

  • PandaEduLtd Panda Education (@PandaEduLtd) reported from Caerphilly, Wales

    @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • mashisgone mash ᓚᘏᗢ (@mashisgone) reported

    @Praevius_ @PostOffice u need some help with that graphic design part?

  • medicinsko Wise Woman (@medicinsko) reported

    @b_sistah for me really this is a street talk, .. very low ... unfortunately is not only in court you see this low rude street like behavior not only in court.. but in other institutions ,such as hospital, postoffice , government offices every where and is very bad...

  • Football2121213 Football12 (@Football2121213) reported

    @PostOffice Terrible exchange rate. Please explain how the pound is now stronger than the euro yet your exchange rate stays the same as it was 2 years ago? I was offered 1.14 on the travel card when the rate was 1.20 recently. The current ‘sale’ is a scam.

  • NatNat90401144 Nat (@NatNat90401144) reported

    @PostOffice @Omg_Spiderman Where does it say covid cover is included. I need to show it before I get on a cruise and it's not in any documents. Hands down the worst insurance I've ever had...nothing I need is included on the policy page so I have zero evidence of it...

  • BooksHayloft Dawn Robertson 🇪🇺 🇺🇦💙 (@BooksHayloft) reported

    Post books almost every day from @Spar Port William which has a @PostOffice - today manager was rude to me & one of his staff. I said: "The first rule of customer service is to be polite" he shouted & swore at me in front of staff & customers - man with a v short fuse

  • AmandaWestgate Amanda Westgate 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 🇮🇱 (@AmandaWestgate) reported

    @PostOffice Disgusting! I pay £2.35 for a recorded delivery and it arrives poking through my letterbox without the postie knocking for a signature. Train your staff! Also, a 2nd class letter took the same time to travel 200 miles as my recorded delivery I sent to myself. Bad 😡🤬

  • HistorianLaura Laura Brennan 💙 🇪🇺 (@HistorianLaura) reported

    Also @PostOffice 40 minute queue mid week mid morning 2 members of staff on both with attitude problems - sort Slough branch out!

  • BookishDM DM 🌍 (@BookishDM) reported

    @PostOffice Why are they giving conflicting information. It says in their website they do provide currency. Are some branches different and not giving the full currency service?

  • MinnieTT TIMInnie🤍🎪 (@MinnieTT) reported

    Ebay can go to h*ll. They charged me customs, I had no chance to change it or forward the ioss to our postoffice, so they basically asked me for customs again. I asked about it and customer service basically told me that I have to pay again or say goodbye to my package. 🙃🙃🙃

  • sue_lees Sue Lees 💙💜 (@sue_lees) reported

    @PostOffice the main PO WN7 has a queue outside it's locked doors. This happens frequently but there is never any notice to explain the reasons. The phone number found online isn't for a specific PO. Do we wait all day?