Post Office Outage Report in Hengoed, Caerphilly County Borough, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (50%)
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Wi-fi (21%)
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Total Blackout (14%)
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E-mail (7%)
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Phone (7%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Post Office Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Vince Cox
(@vincecox50) reported
from
Abergavenny, Wales
@PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.
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Hot Dog Trainer
(@ondineb) reported
from
Ferndale, Wales
@PostOffice @RoyalMailHelp I think I'll tea reach out to @MindCharity who sends a broken bloody QR code?
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TheBigFella💙
(@TheBigfellainc) reported
from
Cardiff, Wales
@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Cllr Stephen Marshall
(@StephenMNewport) reported
from
Newport, Wales
@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Caroline vickery
(@Caddy9274) reported
from
Cardiff, Wales
@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Keith Duffield
(@bunnywitabiggun) reported
@PostOffice Thankyou for the rapid reply. It's OK, I can wait. I juat brought it to your attention, as its not the first time that that branch has shown poor customer service.
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🇮🇳tHeSeeKer
(@sundaramshrik) reported
@OfficialSBICare @wakeupgrahak @jagograhakjago your customer complaint email is a failure they only are a postoffice keep sending mails here and there no resolution
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Michael Lewis (He / Him)
(@parishcounclerk) reported
@capriccioqu4 @LINK_ATM_Scheme @PostOffice Apparently there are enough free cash machines and post offices within the three miles radius - enough being, 1 x Post Office and two free ATMs. I cannot manage to walk to the Co-op (in one direction) or OneStop in the other direction to get cash from the ATMs - they are simply too far away. Yes, I drive and have a car, but sometimes that adds more inconvenience as parking at both shops is abysmal. It would less of an issue if all of the shops and takeaways in Epworth accepted card payments, but several are cash only, including my favourite Chinese takeaway 🥡 According to the saying “cash is king”, but it really isn’t when access to it is limited by bureaucracy.
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India Post
(@IndiaPostOffice) reported
@PappuKu83803337 Your complaint is not specific. You are requested to provide specific allegation mentioning the name of specific Postoffice and date.
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liam
(@WilliamMcD84325) reported
@implausibleblog Drones on but never about sending innocent postoffice workers to prison
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Tim Spencer - Film Editor, Musician, Dad
(@timspencer1) reported
@CatHobbs @ZackPolanski I've noticed how shite the @PostOffice has become since privatisation. All the local postboxes shut, massive queues to use services and hardly ever open sorting offices. Privatisation never works unless you are one of the shareholders siphoning the cash.
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Ethan Dark
(@EthanDark2) reported
@Matt_Pinner I had the 3210 and Ericsson R310s. My grandma worked at a postoffice and sometimes went back to help out during her retirement. I went with her and handled the phone center (that big wooden box with many "jacks") to switch the incoming calls to the addressee. Fun summer holidays.
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Mike
(@AbarthRocket595) reported
@EdwardJDavey I'm old enough to remember when MPs behaved with integrity - unlike you and the Post Office scandal, where you failed miserably to support innocent people wrongly accused by @PostOffice & @PaulaVennells1 and had their lives destroyed: SHAME ON YOU! 🤬
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Rants of us
(@Rantsofus1) reported
@patienceisavi12 @marieb811 @PostOffice I say adult diapers all day and snack on the licking of stamps! Barbaric behaviour having breaks how rude
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Crazy head
(@sammydfreebird) reported
@IndiaPostOffice Earphones in? Check. Pretending not to hear? Check. Bad attitude? Check. Just another day trying to get service at the Agartala Post Office. #PostOffice #Agartala #CustomerExperience