Post Office Outage Report in Hengoed, Caerphilly County Borough, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
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E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (47%)
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Total Blackout (20%)
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Wi-fi (20%)
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E-mail (7%)
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Phone (7%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Post Office Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Si
(@_OfficialSi) reported
@carlhunter86 @PostOffice Royal Mail is on its absolute arse mate, I've got an on going issue, consistently incompetent.
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Rajdeep Behera
(@RajdeepBehera13) reported
The consignment is at UPPAL postoffice (500068-Destination PIN). The phone number provided by Customer care is not connecting neither the phone number available in google is connecting. Request to take necessary steps for the delivery at the earliest.
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mike
(@mike02690377) reported
@Annie_W22 @TheAlphaBlock Lissend teh recorded space from hancho then you know enough how can you be so ******* blind after 5 times warned, he talked about "his"lawer look at the contract dev posted he mispelled new your the adress is fake and the zipcode is from a postoffice , call me sick and need help
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carl
(@carlhunter86) reported
@PostOffice Appreciate that. But if the management have the same attitude how does this help? It’s absolutely ridiculous
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@2_Wheeled_Wolf @ mastodon.social 🇪🇺
(@2_Wheeled_Wolf) reported
Got a few questions for you @PostOffice, are your staff insured to take a customer's mobile from them when customer holds it for them to scan? Insured to press buttons that looses the barcode? Insured to take mobile unlocked to other end of store to regain signal for barcode?
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Marco Tagliaferri
(@MarcoTagliaferr) reported
@PostOffice What a disgraceful customer service!!! Not being able to access funds as no linked account and when you contact customer service by phone they cannot assist.
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Emma Quinn
(@emmaquinn) reported
@PostOffice And they still haven’t resolved the cyber incident? Seems pretty shoddy to me.
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Mark C 🇺🇦
(@MarkAKAGripper) reported
@PostOffice @RoyalMail Im still trying to send parcels overseas to US and New Zealand. I thought you were part of national critical infrastructure, and you're still experiencing IT outages? Bad admin.
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carl
(@carlhunter86) reported
@PostOffice You have stolen money off me, broken a contract and are refusing to do anything to help!!!
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carl
(@carlhunter86) reported
@PostOffice Still no call or solution! What type of business are you lot running here???? I am really really starting to loose my patience with this! You have stolen my money! And withholding it for over 8 weeks is illegal @TheFCA @WMerciaPolice DO NOT BUY TRAVEL MONEY FROM POST OFFICE