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Post Office

Post Office outages and service status in Hengoed, Wales

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Full Outage Map
  • Post Office generated 0 outage signals in the last 24 hours around Hengoed, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Post Office. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hengoed, Wales

The most recent Post Office outage reports came from the following cities: Newport, and Cardiff.

CityProblem TypeReport Time
Newport Internet 17 days ago
Cardiff Total Blackout 2 months ago
Cardiff Wi-fi 1 year ago
Cardiff Internet 2 years ago
Newport Internet 2 years ago
Cardiff Wi-fi 3 years ago

Community Discussion

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Post Office Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • nedsoldman
    David Collyer FRPS #leica #fujifilm (@nedsoldman) reported from Abergavenny, Wales

    @PostOffice Thank you. It really is atrocious business practice. This is what happens when private enterprise takes over public service.

  • PandaEduLtd
    Panda Education (@PandaEduLtd) reported from Caerphilly, Wales

    @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

  • BlockA_Row3
    Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales

    @PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.

  • Ellie_Silcox
    Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.

  • TheNewCourtUsk
    New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales

    @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

  • TheBigfellainc
    TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales

    @leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!

  • vincecox50
    Vince Cox (@vincecox50) reported from Abergavenny, Wales

    @PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.

  • ondineb
    Hot Dog Trainer (@ondineb) reported from Ferndale, Wales

    @PostOffice @RoyalMailHelp I think I'll tea reach out to @MindCharity who sends a broken bloody QR code?

  • CressidaFord
    Cressida Ford (@CressidaFord) reported from Cardiff, Wales

    @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

  • Caddy9274
    Caroline vickery (@Caddy9274) reported from Cardiff, Wales

    @PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!

  • Ellie_Silcox
    Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    @RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.

  • StephenMNewport
    Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales

    @PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • LilywhiteSimon
    Simon (@LilywhiteSimon) reported

    @JagsArthurson @afneil @PostOffice Post Office would never deliver it ~ they’re not a delivery company.

  • Julian2017124
    julian (@Julian2017124) reported

    Just received this reply from @PostOffice (Charlotte) however interestingly given me a new complaint number (CAS-4652456-F5T0K2). They’ve only acknowledged receipt and say a Complaint Handler will be assigned within 15 working days. Until then, further replies won’t be monitored. What’s funny though is this came through just 15 minutes after I tweeted about the situation, I tweeted last one at 8:37am they sent the email at 8:52 am! Coincidence or not, the timing is interesting. All my other email was for not to dispute the appeal decision but request for a fuller explanation of the appeal outcome so it’s interesting that request is being treated as a brand new complaint, and also other part of that request was asking for information if they’re part of a ADR and the contact details, but when I clearly provided the original case number (CAS-4564626-W1G1F8) With 96 complaints as I say in 5 years at Camberwell branch (61.5% tactically closed), this slow, dismissive process is exactly why people lose faith. And I know @PostOffice sees my tweets. It’s time @PostOffice up their game. Either resolve this properly with a reasonable solution and apology, or respect my rights including my right to full transparency and the right to escalate this to an independent Alternative Dispute Resolution (ADR) scheme. Why should I have to accept someone getting away with verbal abuse? No justice whatsoever. Otherwise, we’re just going to continue this very public spat for as long as it takes. The choice is yours. #PostOffice #CamberwellPostOffice

  • LittleMissDarts
    Hayls (@LittleMissDarts) reported

    @DonaldPond6 @PostOffice It’s never that much different if you buy online via at the post office. Either you asked for a different service, put the wrong weight online or they misunderstood what you wanted.

  • halfstarved0808
    Half Starved (@halfstarved0808) reported

    @PostOffice Due to fly out tomorrow and the Travel Card Money system is down - seems to happen regularly according to the threads. When are system going to be back up and reliable?

  • baconnoatcake
    William Peter (@baconnoatcake) reported

    @EdwardJDavey Have you apologised to every single postmaster wronged by the @PostOffice for completely ignoring them when they sought your help and then trousered $250 k from the solicitors acting on their behalf?

  • orthoterminator
    Orthoterminator (@orthoterminator) reported

    @PostOffice Stuck at Wraysbury Post Office. Travel money has arrived but postmaster says system refuses to release it. He had to phone in but there is long queue so getting on 15 mins waiting. Not good. Postmaster should be able to access help quicker. SORT IT OUT!

  • CustomsRe5
    RE5 Customs (@CustomsRe5) reported

    @Rantsofus1 @PostOffice Because it’s not the first time and as previously stated they are slow

  • GuinMridul
    Mridul Guin (@GuinMridul) reported

    @IndiaPostOffice I have proper address but Dewas post office is not delivering the item, they are even closing my complaint without resolution. Please escalate against the worthless employee of Dewas postoffice. Complaint # 2794319349

  • paulidilge
    Paul Dilger (@paulidilge) reported

    Just tried to pay in a @HalifaxBank cheque for my Mum at @PostOffice. She either has to use her app or go to a branch. She's 90. #fail #halifux

  • shivendra2304
    shivendra Mittal (@shivendra2304) reported

    @IndiaPostOffice No action was taken before closing the complaint on delivery guy who is asking to get the parcel/document from postoffice instead of delivering it to the respective addresses. Complaints No- 2453147270