Post Office outages and service status in Hengoed, Wales
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Full Outage Map
- Post Office generated 0 outage signals in the last 24 hours around Hengoed, including 0 direct reports.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Post Office Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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Cressida Ford (@CressidaFord) reported from Cardiff, Wales@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Vince Cox (@vincecox50) reported from Abergavenny, Wales@PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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David Collyer FRPS #leica #fujifilm (@nedsoldman) reported from Abergavenny, Wales@PostOffice Thank you. It really is atrocious business practice. This is what happens when private enterprise takes over public service.
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Hot Dog Trainer (@ondineb) reported from Ferndale, Wales@PostOffice @RoyalMailHelp I think I'll tea reach out to @MindCharity who sends a broken bloody QR code?
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New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Caroline vickery (@Caddy9274) reported from Cardiff, Wales@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Panda Education (@PandaEduLtd) reported from Caerphilly, Wales@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, WalesI am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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richard platt (@richard81091367) reported@PostOffice I've seen Royal Mail vans in my street on several occasions during the past 3 weeks. "Parcels only sir", when asked about my mail. Are the PO delivering mail anymore or is Bonfire night going to be a bit special this year. Price increases for what? Poor service
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Peter Reynolds (@pdnr777) reportedStill cannot find out what has happened to my parcel being sent from the UK to Ireland; @PostOffice and @RoyalMail don't want to help and it is made impossible for a visually impaired person to complain, think I'll be contacting @Ofcom
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peoplearestupid77 (@pplrstupid977) reported@rja_carnegie @DrMarianaClaire @PostOffice No, the QR code was on someone's phone that needs to be scanned to print the label so nothing to do with printer quality and everything to do with the customer needing to turn their screen brightness up
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tolga tursun (@greennbygreenn) reported@PostOffice You are absolutely useless. Where is my mail that was supposed to arrive a month ago? I’ve paid the fee twice, and my post is still missing. You opened an investigation and then didn’t even bother to give me a response. Your service is a complete joke. What the hell
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Paisley Boy (@Stephen18221872) reported@DVLAgovuk @PostOffice We urgently require vehicle documents in order to sell our car. The process was initiated last Thursday (04/06/25) however they have not arrived. Very disappointed in the process. Deliveries on mail is now so poor in the Glasgow area.
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-on a beach- (@iamonabeach) reported@Fintolini @paddyb_ireland @PostOffice Thing is, why buy foreign currency at the Post Office? Their rates are awful. Just get yourself an fx card, such as Revolut or Wise.
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sllimleros (@MrsMincheymoo) reported@PostOffice Why are residents responsible for chasing issues with your business #postoffice vans. It’s still parked there after being left at 1730 last night! Double yellow lines mean no parking from my understanding @NorthSomersetC and @ASPolice can you advise?
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Rupert Pitt 🇬🇧 (@RupertPitt1) reportedRead Artur Nadolny.👇 More Post Office incompetence.. “Castleton is now suing the @PostOffice and @fujitsu_uk for up to 8 million pounds, arguing the original 2007 judgment against him was obtained by fraud. In May 2026 the Court of Appeal ruled his case should be heard as one trial instead of being split into pieces designed to bury it in cost and delay. A small win. Nearly two decades late. He wanted a quieter life running a post office by the sea. Instead he became one of the clearest examples of what happens when an institution would rather bankrupt an innocent man than admit its software was broken.”
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Robbie McGowan (@WattenRobbie) reported@bookbird71 @Lindseyy888 @PostOffice It’s your choice to wait in a long queue, you have no idea what they were doing, or indeed why. You can’t always stagger lunches just to suit others. And I’ve already addressed the poor customer service, the job is predominantly thankless at the best of times. No apology needed!
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@owlsman1 (@DennisOwlsman1) reported@EdwardJDavey There's money in ******* postoffice workers hey Ed? **** the irrelevant lib dumbs