Is Santander down in Egham, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Egham, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Egham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Website (24%)
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Login (24%)
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Transactions (22%)
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Mobile App (22%)
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Withdrawals (7%)
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Transfer (2%)
Live Outage Map Near Egham, Surrey, England
The most recent Santander outage reports came from the following cities: London.
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Community Discussion
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Santander Issues Reports Near Egham, England
Latest outage, problems and issue reports in Egham and nearby locations:
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Patrick (@Everybody63) reported from Hillingdon, England
@santanderuk hi..i'm having problems logging on to the mobile app
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Kam Shah (@TiffinSolutions) reported from Ealing, England
@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
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FOG101 (@FOG1O1) reported from Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Corinna Reilly (@corinnareilly) reported from Old Windsor, England
@santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.
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Chris Creissen (@ChristopheSkis) reported from Hillingdon, England
@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
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Martin Cain (@MartinCainActon) reported from Ealing, England
@RichardBurgon Wee problem with @santanderuk?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Sophie Ellis (@SophLowdon) reported
@santanderuk Iv had 2 sets of monthly payments go into my account but still Havnt had my switch fee. Can you help please?
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Stuart Leigh (@StuartLeigh1) reported
@santanderuk do you think it acceptable that as I customer I have had to wait 47 minutes (so far) for someone to answer the phone?
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MK⚒ (@Masalabe914) reported
@santanderuk any reported issues with app today?
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🏳️🌈🥂🧡Daniel Profit🧡🥂🏳️🌈 (@danprofit21) reported
8 weeks ago I had fraud on my Santander bank account. Still can’t believe I can’t have access to MY money. The most unhelpful bank ever. Continuously contacting them and no further forward. Last time it was 4 months. Closed one account due to this. @santanderuk @santanderukhelp
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Shin Ultratran (@sistersinead) reported
look, sorry to tweet about first world problems. but if you, as a bank, point-blank refuse to offer mortgages on ex-council flats and flats on council estates, wouldn't it save everyone time to just say that up front so we could not bother applying? @HalifaxBank @santanderuk
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Timmeh! (@SC_1287) reported
@NickJB1970 @AdmiralUK @santanderuk Every year they quote me way above the going rate. Every year I speak to them and miraculously they bring my renewal down to *somewhat* match. This year however is a joke. He said to me “we’ve changed how we rate this year so we’ve rated you different” as if that justifies it🙄
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hiraeth (@pr3tzel_) reported
@santanderuk Thanks to the gross incompetence of Amir on the mobile app 24 hour chat service, I’m missing out on this year’s ISA personal allowance. He was unhelpful & unknowable in the product you provide. Is this the sub par service to provide to all your Santander customers?
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Lauren (@pillsnthrills_) reported from Portsmouth, England
It’s my understand that you can be in possession of a Help to Buy ISA AND a LISA, but can only use the government bonus from just the 1 account. Is this still correct? Friend was told by a staff member at @santanderuk branch that this is wrong ?? @MartinSLewis
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Timmeh! (@SC_1287) reported
@NickJB1970 @AdmiralUK @santanderuk I said to the agent, it’s just greedy. You have a loyal customer whose been on your books for years. And you (the company) are choosing to make zero money and lose repeat business, instead of some money and a longstanding customer. Do you I guess but I’m not accepting that.
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Phil Sayers 💙 (@Phil_Sayers) reported
@santanderuk Is anyone actually employed in your Cahoot customer contact centre. 40 minutes in and still waiting for someone to pick up the phone.