Santander

Is Santander down in Dorking, Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Dorking, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Dorking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Dorking, Surrey, England 02/17/2025 08:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Transactions (25%)

    Transactions (25%)

  2. Website (22%)

    Website (22%)

  3. Login (22%)

    Login (22%)

  4. Mobile App (20%)

    Mobile App (20%)

  5. Withdrawals (6%)

    Withdrawals (6%)

  6. Transfer (6%)

    Transfer (6%)

Live Outage Map Near Dorking, Surrey, England

The most recent Santander outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Website
United KingdomLondon Login
United KingdomLondon Transactions
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

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Santander Issues Reports Near Dorking, England

Latest outage, problems and issue reports in Dorking and nearby locations:

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.

  • Postgate Diane Hellyer (@Postgate) reported from Horsham, England

    Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • pmancat David Crossinggum (@pmancat) reported from London, England

    @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • rachael668 rachael Booth (@rachael668) reported

    @santanderuk when will your systems be working again , still can’t get money out of the machines , already spoke to someone after being on hold for 45 minutes and they’re still not working !

  • drh1971 Dave ****** 💙 (@drh1971) reported

    Well done @BarclaysLDN close local branches so I can only get to a branch on Saturday, pay for parking, queue outside only to be told no counter service on Saturday and machines don’t take coins. No help when I’m paying in coins and can’t get there midweek. @santanderuk no issue.

  • anitabroadcast Anita RH (@anitabroadcast) reported

    @santanderuk Cannot access online from abroad

  • LegendaryMullet Jack (@LegendaryMullet) reported

    @santanderuk I’ve just attempted to pay my rent by card and the payments stated “declined” so I attempted again and same again declined then for lesser amount, this time successful. Check my bank and all have been debited! I’m £900 down now!

  • noodledoodle123 nikki (@noodledoodle123) reported

    @santanderukhelp @santanderuk not able to access my money or account. So embarrassing when at a till to try and pay for food shop. Why has this happened again? May need to consider moving accounts after this. No updates or apologies and can’t get through on the phone #shocking

  • More2thisGurl Aina (@More2thisGurl) reported

    @santanderuk @TheFCA are you going to do something about this. Keeps happening and poor customer contact from Santander. We Can’t use cards/transfers or do anything!!! Unacceptable @santanderuk

  • stevensm2000 mark (@stevensm2000) reported

    @santanderuk It’s not working, tried to use my debit card and won’t work.

  • EmmaHM83 Emma (@EmmaHM83) reported

    @santanderuk I've also just been to the cash machine but that also says Service Unavailable...

  • IanDavidMiller1 Ian David Miller (@IanDavidMiller1) reported

    @santanderuk your customer service is ******* appalling

  • AnastasiaDuck Dr Michael Ford (@AnastasiaDuck) reported

    Great, @santanderuk banking system goes down when I go to check out of my hotel and my cards don’t work 😩