Is Santander down in Dorking, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Dorking, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Dorking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Login (38%)
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Website (31%)
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Transactions (13%)
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Mobile App (9%)
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Transfer (9%)
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Withdrawals (1%)
Live Outage Map Near Dorking, Surrey, England
The most recent Santander outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Website | |
| London |
Website | |
| Croydon |
Transfer | |
| London |
Transfer | |
| London |
Transfer |
Community Discussion
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Santander Issues Reports Near Dorking, England
Latest outage, problems and issue reports in Dorking and nearby locations:
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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David Crossinggum
(@pmancat) reported
from
London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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welshbird1971
(@welshbird1971) reported
from
Horsham, England
@santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Diane Hellyer
(@Postgate) reported
from
Horsham, England
Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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rhonda crosby
(@rhondacrosby1) reported
@santanderuk @santanderukhelp another morning frustrated by being kept on hold for ages attempting to get help regarding an account with you!!!!😡 Please advise an effective best way to discuss an account held with you?
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Amy
(@_fxckitsamy) reported
@santanderuk hi is the app down the now trying to get on and won’t let me
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
I order not to launch a non metaphorical attack against @santanderuk I limit myself to being brutally but politely honest about their customer service #sic on Twitter . I can’t understand how head office can allow their brand to be trashed by the UK division unless they are worse
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victoria
(@VicsterLS) reported
@santanderuk - hi, I am a customer, I want to open a 123 mini account for my 14 year old daughter, but, there seems to be something wrong with the online application - it keeps on circling back to the home page, rather than the application page
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Matt Gubba
(@MattGubba) reported
@santanderuk not being funny guys, but if you're going to close your high street branches at the ridiculous time of 2pm on a weekday, don't advertise you have external machines that can be used to pay in money when they are out of service. What an absolute waste of an hour.
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George Leatherland
(@GL24_) reported
@santanderuk worst customer service ever. My bank account has been blocked for weeks and I have direct debits going out soon. I’m switching banks after I can actually get my money.
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A.G.W. 🇬🇧🌸
(@agw1437) reported
@thequentinletts Not only are they not found the banks are not playing fair. My mum (85, deaf, clearly vulnerable) lost £995 to an Amazon Prime scam. @santanderuk did not help .. still not helping. We are with the ombudsman. Taking months !
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Thomas
(@tombulpitt) reported
@santanderukhelp @santanderuk as I said before, the response “just stay on hold” is not helpful. You do not offer a call back service or inform your customers how long they’ll be waiting. Basic levels of service that you can expect from any institution of the size of Santander. #badservice
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Fifa Beard
(@FifaBeard) reported
Online banking is so frustrating with @santanderuk Every time I try to load up another page after logging in, it logs me out!! Have to log in 6 times just to look at my accounts and pay bills. Madness!!
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Thomas
(@tombulpitt) reported
@santanderuk can someone help me please - I am still on hold with no indication of how long it’ll be. His is TERRIBLE customer service. Unfortunately it isn’t unusual from Santander...