Santander

Is Santander down in Coulsdon, Greater London, England?

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The latest reports from users having issues in Coulsdon come from postal codes CR5.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Coulsdon, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Coulsdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Coulsdon, Greater London, England 03/03/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Transactions (30%)

    Transactions (30%)

  2. Website (18%)

    Website (18%)

  3. Mobile App (18%)

    Mobile App (18%)

  4. Login (18%)

    Login (18%)

  5. Transfer (10%)

    Transfer (10%)

  6. Withdrawals (5%)

    Withdrawals (5%)

Live Outage Map Near Coulsdon, Greater London, England

The most recent Santander outage reports came from the following cities: Mitcham, Coulsdon, London, Sutton and Bromley.

Loading map, please wait...
City Problem Type Report Time
United KingdomMitcham Transactions
United KingdomCoulsdon Transactions
United KingdomLondon Mobile App
United KingdomSutton Transactions
United KingdomLondon Login
United KingdomLondon Website

Community Discussion

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Santander Issues Reports Near Coulsdon, England

Latest outage, problems and issue reports in Coulsdon and nearby locations:

  • ldnexec Jason (@ldnexec) reported from Biggin Hill, England

    @santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • 2spikywwefans 2SpikyHairedWweFans (@2spikywwefans) reported

    @santanderuk sort your **** OTP bollocks out, wasted my time trying to put the right code in multiple times only to be told it isn't the right code when I have 5 ppl stood with me telling me I've entered the exact same code. You aren't the only bank I can take my money elsewhere

  • MZ_Creative Mel (@MZ_Creative) reported

    @santanderukhelp @santanderuk worse bank in the world. Avoid them at all costs. They steal your money when you think your money is safe in a bank. It is not safe when they cannot even make the effort to give you access!!!!!! Beyond fed up!

  • bosbapanh Bosba (@bosbapanh) reported

    @santanderuk your chat box doesn’t work on the website. please help.

  • TheWatersOfLove 💘🍉Chrissy🍉💘 (@TheWatersOfLove) reported

    Well, that was embarrassing. Both my phone contactless and my bank card declined when I tried to buy my bus ticket. It's not like I don't have the funds either. What gives @santanderuk? I am having so many issues with my debit card.

  • Old_Nick_69 Nick Price (@Old_Nick_69) reported

    @PeteTaxMiller @santanderuk Tried to open a business bank account with them in December (we already have one for the tax business), and were given the complete run around. The service was so poor, I suspect they’ve no interest in opening new business accounts.

  • whealie Chris Wheal (@whealie) reported

    Jeepers @santanderuk has outdone BT, Virgin and others notorious for poor customer service. Useless website that refuses to provide a contact number. And when you do find it, you are just on hold. Won't be making a crucial business payment today, as have run out of time.

  • DNorowzian Darius Norowzian (@DNorowzian) reported

    @santanderuk Absolutely appalling service. I cannot stress enough to anyone trying to join this bank to think twice - the worst bank you could choose. Don’t do it!

  • dannybster Dan Bruce (@dannybster) reported

    @Myjeans @santanderuk I’m not sure to be honest, they’re mortgage department have been able to offer very little help.

  • CharlesShip Charles Button (@CharlesShip) reported

    @santanderuk saw the tweet about the other guy spending 2 hours on phone. Similar experience to mine. I must say I have been with TSB and never experienced issue. Your payment system on app doesn’t work and complaints team are the worst. @bancosantander why is your bank so bad?

  • KimberleyMcgro1 Kimberley Mcgrory (@KimberleyMcgro1) reported

    @santanderuk how do I speak to someone at customer services?all the websites say open till 8pm 9pm and 11pm, one of the staff said 8pm but when you call it say 6pm?the lady at the branch said I needed to raise the dispute before the call centre shut?