Santander

Is Santander down in Mitcham, Greater London, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Mitcham, Greater London, England 09/15/2025 02:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Transactions (21%)

    Transactions (21%)

  3. Website (21%)

    Website (21%)

  4. Login (16%)

    Login (16%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Mitcham, Greater London, England

The most recent Santander outage reports came from the following cities: London, Fulham and Redhill.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Login
United KingdomFulham Mobile App
United KingdomLondon Withdrawals
United KingdomLondon Transactions
United KingdomLondon Transactions
United KingdomRedhill Mobile App

Community Discussion

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Santander Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

  • chrisromerlee Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

  • FOG1O1 FOG101 (@FOG1O1) reported from Brentford, England

    @santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Islington, England

    @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

  • jenofthejenjen Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Is there a problem @santanderuk ?

  • pmancat David Crossinggum (@pmancat) reported from London, England

    @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

  • Scare158Steve Steve Scarebear (@Scare158Steve) reported from Victoria, England

    Cant compliment the customer service @santanderuk on the phone & in branch enough. 3 times this week they have helped & advised me about what I can do while i wait for my replacement debit card which has been delayed by @RoyalMail not delivering in the expected timescales.

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • ldnexec Jason (@ldnexec) reported from Biggin Hill, England

    @santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

  • MarkThorley1 Mark Thorley (@MarkThorley1) reported from Blackheath, England

    @santanderuk absolutely fed up with your online banking never working. Impossible to run a business!!

  • TiffinSolutions Kam Shah (@TiffinSolutions) reported from Ealing, England

    @santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.

  • sleepysilvery peter howard (@sleepysilvery) reported from Kingston upon Thames, England

    @santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    @santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?

  • GraceCuddihy Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • MartinCainActon Martin Cain (@MartinCainActon) reported from Ealing, England

    @RichardBurgon Wee problem with @santanderuk?

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • 81damd tweetsensation (@81damd) reported

    @santanderuk went in branch to cancel an account told phone only 30 mins wait to be transferred.shambles.gonna close them all now bad service.

  • katieb2008 Katie Barrett (@katieb2008) reported

    @santanderuk @mortgage_key My house purchase is due to complete today and is now looking like it’s going to fall through because of poor service and what looks like deception from one of you. Which is it?

  • AutisticScribe The Autistic Scribe (@AutisticScribe) reported

    I am putting together an article for publishing following a report of you not allowing access to your services for people who have a disability which prevents them being able to use a telephone, @santanderuk @santanderukhelp. Would you like to make any comments for the article?

  • thewanderer58 K 💙 (@thewanderer58) reported

    @santanderuk What are you giving to customer who have been with you over 20 years or do we not count?

  • SJD5555 Sarah (@SJD5555) reported

    Due to complete tomorrow but @santanderuk had a last minute request before releasing funds and now being told our family including our toddler may end up homeless because will still need to leave our house, help somebody #santander

  • BluntJabber BluntTalk (@BluntJabber) reported

    @santanderukhelp @santanderuk I need help with a re-mortgage which I’ve been speaking to someone about for nearly 2 months now. It’s like banging our head against a brick wall, we are going around in circles. I need action done asap. Who can I speak too?

  • Rogersteer1 Roger steer (@Rogersteer1) reported

    @santanderuk come on I’m trying to transfer some money for a house deposit BLOCKED and i cannot now talk to anybody please HELP

  • KernotTom Tom Pepper-Kernot (@KernotTom) reported

    @santanderuk Hi there, i've been waiting on the phone for over twenty mins now. Waiting to talk mortgages. This is bad. Poor customer service and does look good moving forwards. @santanderukhelp

  • alix29470220 Alix Morgan (@alix29470220) reported

    @santanderuk how ridiculous. Have an urgent fraud enquiry to resolve and been on hold for 45 minutes having passed security! Talk about the poorest customer service ever

  • StellarPlanet Hannah Wakeford (@StellarPlanet) reported

    @santanderuk @santanderukhelp I also cannot believe we have to now resort to things like Twitter to try and get through to companies like this. A truly broken system