Is Santander down in Mitcham, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Mitcham, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Transactions (13%)
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Website (13%)
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Login (11%)
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Withdrawals (3%)
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Transfer (2%)
Live Outage Map Near Mitcham, Greater London, England
The most recent Santander outage reports came from the following cities: City of London, Hampton and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
| Transactions | ||
| Transactions | ||
| Mobile App | ||
| Mobile App | ||
| Login | ||
| Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Mitcham, England
Latest outage, problems and issue reports in Mitcham and nearby locations:
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David Crossinggum
(@pmancat) reported
from
London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
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FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Bethany Cole
(@coleb86) reported
from
Ealing, England
@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
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Martin Cain
(@MartinCainActon) reported
from
Ealing, England
@RichardBurgon Wee problem with @santanderuk?
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Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
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Kam Shah
(@TiffinSolutions) reported
from
Ealing, England
@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Haneul 이하늘
(@ddibidibidilee) reported
from
Paddington, England
@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Mark Thorley
(@MarkThorley1) reported
from
Blackheath, England
@santanderuk absolutely fed up with your online banking never working. Impossible to run a business!!
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peter howard
(@sleepysilvery) reported
from
Kingston upon Thames, England
@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Psyco Bunny
(@Psycobunny) reported
@agw1437 @calvinrobinson @santanderuk Terrible!
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A.G.W. 🇬🇧
(@agw1437) reported
@calvinrobinson Not @santanderuk . They consistently lowered all the benefits they got people to sign up with. My elderly mum was caught in a scam and santander wouldn’t refund - we are with the ombudsman now. It’s a truly awful bank. Arrogant and uncaring.
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Dan Hoff-Rodrigues
(@dan_techrecruit) reported
Hey @santanderuk ... you've blocked my account asking me to go in to branch to show proof of my middle name after 30 years of being a customer... I do this and they can't block my card and so I have to call you & stay on hold for another hour #terriblecustomerservice #usetech
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hannah thorpe
(@hanalibby88) reported
Loosing the will with Santander @santanderuk is anybody else having issues with getting through?
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louisa hardy
(@lou26chris) reported
from
Sudbury, England
@santanderuk after holding for over 20 minutes you cut me off 😢😢 I need to get a message to an advisor I saw this morning in my local branch . It is to do with closing my kate fathers accounts down .
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Jake Reeve
(@JakeyReeve) reported
@santanderuk Do you guys have an email to reach customer service?
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Rachel Anne Lampey
(@LaLaLampey) reported
@santanderuk the website to log in seems to keep freezing each time I try to access it. Is there a problem?
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Alex
(@astra973) reported
the usually super reliable online banking service from @santanderuk has decided to go down just in time for me to pay corporation tax. if it doesn’t go back up today will you guys cover my fine, or pay the cost of a debit card transaction? its c 0.1% of the transaction size.
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Sarah Hélène ⛵ 3.5% 🕷 #FBPA #FBPE #REJOINEU #TS
(@SarahHeleneuk) reported
So Ive suffered #Transphobia again at the hands of @santanderuk security team after they contacted me. It seems I'm going to have to pay to go to a branch to get my card out of jail .. and no compensation for their error. #Santander @financialombuds
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Jenny McCusker
(@jennymccusker1) reported
@santanderuk I’ve just spent 45 mins on the phone trying to get access to passcode and try no to access@bank via app. Referred to@website and asked to reset my passwords. This doesn’t provide the correct info to access app. I have ID no - what next? Please advise