Santander status: access issues and outage reports

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Mitcham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

• 
  peter howard (@sleepysilvery) reported 2 minutes ago from Kingston upon Thames, England

  @santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?

• 
  Chris Romer-Lee (@chrisromerlee) reported 4 minutes ago from Lambeth, England

  @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

• 
  Grace Cuddihy (@GraceCuddihy) reported 18 minutes ago from Lambeth, England

  Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

• 
  Mrs L (@jo_1lesley) reported 23 minutes ago from Camberwell, England

  Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

• 
  Mrs L (@jo_1lesley) reported 24 minutes ago from Camberwell, England

  Is there a problem @santanderuk ?

• 
  Mrs R (@KateRenton) reported 31 minutes ago from Merton, England

  @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

• 
  Tony ****** (@tonysupernova) reported 41 minutes ago from Croydon, England

  @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

• 
  Steve Scarebear (@Scare158Steve) reported 44 minutes ago from Victoria, England

  Cant compliment the customer service @santanderuk on the phone & in branch enough. 3 times this week they have helped & advised me about what I can do while i wait for my replacement debit card which has been delayed by @RoyalMail not delivering in the expected timescales.

• 
  xxx (@Fabs11111111) reported 56 minutes ago from Kensington, England

  @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jordz🇯🇲🇬🇧 (@jmanellis) reported 7 minutes ago

  @santanderuk @santanderukhelp how can my bank accounts just disappear on the app and website like that? I was told it wasnt set up which msked no because It was perfectly fine this morning and now suddenly nothing works I can’t access my bank accounts anymore

• 
  Dylan Buckley (@dylankbuckley) reported 12 minutes ago

  @hnjsamuels @santanderuk Barclays was the same. Ended up having to do over 3 days as they said it was literally impossible to transfer £60k in one go. Completely bananas.

• 
  jaredowens (@jaredowens36629) reported 12 minutes ago

  @santanderuk @santanderuk hi I mean like permanently from Santander's side, so that the customer can't just re-activate them from the app?

• 
  Marion (@rockchick4316) reported 14 minutes ago

  @santanderuk stop sending emails about using my overdraft when the reason it happened is because you stopped sending texts to say I was nearing it. I received no notification you were doing this. Surely you’ve noticed I only pay bills from them, useless bank with no cust service

• 
  Aidy (@Adey22) reported 19 minutes ago

  @santanderuk Bet365 said unable to make payment with this card.. when contacted their customer services they said there were problems with Santander card payments yesterday afternoon and issue was Santanders.

• 
  Oasis (@Oasisrvti) reported 20 minutes ago

  Good morning to everyone except @santanderuk who blocks disabled peoples bank for over 6 days with 0 help or escalation for a tax rebate. You’re disgusting, a disgrace and shouldn’t even be allowed to operate as a business. WHOS BANK ARE YOUR PROTECTING?! Cause it ain’t mine!!!

• 
  Andrew (@ibkis30) reported 22 minutes ago

  @antanddec @santanderuk You have such a ******* nerve telling people about getting hello with a mortgage when you're worth billions why don't you talentless ***** **** off

• 
  jonny haigh (@jonny120305) reported 24 minutes ago

  @santanderuk fix your pay existing payees unless you want to cover my CC interest i will get charged. Al I get i unable to complete request due technical reasons.

• 
  Egg Box (@EggBoxOfTricks) reported 26 minutes ago

  @IsntWorkingPod @HeadWarriorTWM @santanderuk D, obvs! Plus terrible optics given the current situation, which although totally unrelated is so jarring with his frivolous & mocking-like tone.

• 
  Oasis (@Oasisrvti) reported 27 minutes ago

  @santanderuk @FT how they are even allowed to operate beyond me. DIABOLICAL 0 customer service, whose money are you protecting?????? Block peoples bank and just don’t check what you ask for?? SCUM