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Santander

Santander status: access issues and outage reports

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Full Outage Map
  • Santander generated 0 outage signals in the last 24 hours around Mitcham, including 0 direct reports.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Mitcham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

  • jo_1lesley
    Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

  • GraceCuddihy
    Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • KateRenton
    Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

  • chrisromerlee
    Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

  • Scare158Steve
    Steve Scarebear (@Scare158Steve) reported from Victoria, England

    Cant compliment the customer service @santanderuk on the phone & in branch enough. 3 times this week they have helped & advised me about what I can do while i wait for my replacement debit card which has been delayed by @RoyalMail not delivering in the expected timescales.

  • Fabs11111111
    xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

  • jo_1lesley
    Mrs L (@jo_1lesley) reported from Camberwell, England

    Is there a problem @santanderuk ?

  • sleepysilvery
    peter howard (@sleepysilvery) reported from Kingston upon Thames, England

    @santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?

  • tonysupernova
    Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Numino2cm
    Numin (@Numino2cm) reported

    @santanderuk Trouble is I can’t get through to anyone that would help

  • zacbusner
    Admiral Insurance? Pirates More Like (@zacbusner) reported

    @santanderuk You absolute cowards. Your complaints person just called me and then hung up - on a bank holiday - except I can't call you back - because it's a bank holiday! Disgusting customer service!

  • AndrewBate13285
    Andrew Bates (@AndrewBate13285) reported

    Before I go full throttle over @santanderuk and the awful service they provide please do not take my word for it all. READ A FEW REVIEWS ON @Trustpilot first.

  • mickathome89289
    Mick's View (@mickathome89289) reported

    @wideawake_media As a @santanderuk @santanderukhelp customer, I would like an explanation about this video, and put the banks' side of the story forward. I currently have a six figure sum in a savings account with Santander and need to know that this won't happen to me? #concerned

  • Oasisrvti
    Oasis (@Oasisrvti) reported

    @santanderuk bank with them if you want your health to suffer. People have missed treatments can’t get medication, cause this company can’t do their job. SHUT THEM DOWN.

  • Oasisrvti
    Oasis (@Oasisrvti) reported

    Customer service of @santanderuk is giving little Britain

  • lookitskris
    Kris (@lookitskris) reported

    @santanderuk tried all of the above, this has been a recurring problem for months now

  • nwaretcfc
    Nathan Ware (@nwaretcfc) reported

    @santanderuk @santanderukbiz absolute shambles of a bank. Block our account at 4:30pm, tell me to attend a branch with ID (when they are all closed) and now have to deal with nearly 50 staff who won’t be paid! Thanks for the last 12 years 😡

  • LouiseLight1
    LouL (@LouiseLight1) reported

    @santanderuk is online banking down? Says server can’t be found???

  • User_Lowton
    Kevin Jackson (@User_Lowton) reported

    I have just been advised by @santanderuk support that I can't use my Santander credit card for my weekly online Asda grocery shop, because I don't have the Santander app on my phone. I'm not sure that's correct.