Is Santander down in Bookham, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Bookham, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bookham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Transactions (31%)
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Mobile App (22%)
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Website (17%)
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Login (14%)
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Transfer (12%)
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Withdrawals (4%)
Live Outage Map Near Bookham, Surrey, England
The most recent Santander outage reports came from the following cities: Mitcham, London, Horley, Coulsdon, Sutton and Guildford.
| City | Problem Type | Report Time |
|---|---|---|
 Mitcham |
Mobile App | |
| London |
Mobile App | |
| Horley |
Website | |
| London |
Transfer | |
| Mitcham |
Transactions | |
| Coulsdon |
Transactions |
Community Discussion
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Santander Issues Reports Near Bookham, England
Latest outage, problems and issue reports in Bookham and nearby locations:
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Anish Patel
(@iAnishPatel) reported
@santanderuk I am call to customer service since 1 hour on hold. Is this normal?
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Kev Hill
(@hill7kevin) reported
@santanderuk been trying to speak to your mortgage department for 2 days!! Been on hold listening to that awful music, apologising for keeping me waiting and promising me you will put me through!!@santanderuk #shocking call centre
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Tirgan Saadatzadeh
(@tirgans) reported
@santanderuk shocking handling of my partner’s complaint from your customer service department. Her business account has been blocked for 3 days and 12 calls later still no explanation. Your customer representative even said “Because I’m working from home, I can’t transfer your…
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On The Fence Dev
(@OnTheFenceDev) reported
Just realised that the @ProtonVPN Android app has split tunnelling 😯. I use this on my PC to get Teams and Remote Desktop working in a stable manner. On my phone I can now use the @santanderuk app without having to drop my shields. 👍
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Courtney Spittal
(@SpittalCourtney) reported
@santanderuk 3 weeks since our query against our mortgage offer with you was sent and still pending response from Santander. Unable to proceed further in the process to purchase our home until our solicitor receives a response. Completely unacceptable wait time. PLEASE HELP
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Steve Durr
(@stevejdurr) reported
@santanderuk I've recently opened an account but on day 1 the access was blocked. I've tried calling several times but when I get transfered the phone just rings and rings, I lasted an hour on one occasion. I've tried again just now and phone just kept ringing, no answer at all
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Anna Pounds
(@AnnaPounds) reported
@santanderuk I need a sort-code for my new mortgage but can't get through on your phone lines. Can you help?
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Hector
(@heytoki10) reported
@santanderuk call waiting times are ridiculous. What a poor customer experience.
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Mark Renton
(@markarenton) reported
@santanderuk - what’s the problem in your call centres? Have now been waiting to get through to an agent for over an hour!
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C
(@ubuluc) reported
had to give up after a 45 minute wait on hold this morning to speak to the fraud team....great customer service @santanderuk..... ⌚