Is Santander down in Astley, Borough of Wigan, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Astley, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Website (19%)
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Login (19%)
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Transactions (6%)
Community Discussion
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Santander Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
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Lady Chelsea Norris
(@radiochelsea) reported
from
Stockport, England
1/2 So @santanderuk my account goes into arrears for 1 day - you then block my account and takes 5 days to unlock meaning I can’t use my own money!!! How do I feed kids/get petrol? You suggest bank transfer how does that work at a supermarket?
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Tanvir Hamid 🏴🇧🇩🇬🇧🇪🇺🔴⚪️⚫️🐝
(@TanvirHamid1982) reported
from
Manchester, England
Is the @santanderuk app for #iPhone working properly? Can’t transfer money/pay payees.
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Claire Morris
(@ClaireJMorris) reported
from
Stockport, England
@santanderuk could you please get more people on your phones, I've tried to speak to someone 3 times this morning, spent I've 45 minutes on hold. Luckily I'm not one of your customers who need urgent help, you need to do better #CostOfLivingCrisis
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R🔥nge Heating
(@RangeHeating) reported
from
Urmston, England
Already a @santanderuk customer yet to open a bus account I have to speak to someone on the phone then make an appointment for another phone call then make another appointment to see business manager in person miles away because you closed my branch Out of date and out of touch
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Lady Chelsea Norris
(@radiochelsea) reported
from
Stockport, England
2/2 you then suggest get cash out, you’ve shut all the branches? Also no one takes cash anymore. You then suggest using my other accounts with you - that I have no cards for. So how do I pay for food? Absolutely disgusting service and I will be leaving @santanderuk
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderukhelp @santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Matt Tomkin - Tao
(@matt_tomkin) reported
from
Bury, England
Why can you apply for a loan, get a loan and have the money without speaking to anyone. Yet to pay it off you have to sit on the phone for 6 days with **** on hold music?? @santanderuk @NatWest_Help
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderukhelp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Mahdi Jalilvand
(@JalilvandMahdi) reported
from
Salford, England
@santanderuk you put restrictions access to my account and sent me a letter and asked me to call you, since I received the letter I tried calling you and waiting and waiting and waiting but nobody take my call, what should I do now? Really disappointed
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
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Blaise™🇮🇹🇳🇬
(@Blaiise1) reported
from
Westhoughton, England
@santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Brandon
(@Brandonlm1047) reported
@santanderuk Children are going to have to go hungry. Moved house today but could only order my food as my order came to £1000. I was attempting to order my childrens food however your services are down. Shop is now shut. My youngest Luke is now crying and breaking my windows.
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sarah shephard
(@sarahgibson20) reported
@my_soul_is_blue @santanderuk It awful i had people tutting then had to do the walk of shame. Iv got no packlunch stuff for kids praying it sorted in morning. Lesson learnt always carry cash 😭
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Em
(@tiredmummyof3) reported
@santanderuk This is getting ridiculous now. An update to your customers would be appreciated! We have bills to sort and online shopping to pay for and you’re not letting us access our money?!?
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sarah shephard
(@sarahgibson20) reported
@santanderuk Is this the reason why my card is not working. I just looked a idiot in shop even though i have money in bank and had to leave my shopping
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Ryan O'Donnell
(@iamryanodonnell) reported
@santanderuk I’ve said it once before, and I’ll say it again — Santander has so much downtime that it just cannot be trusted. I’ve been recommending @monzo for the last three years, as I’ve never had an issue with them at all. Switch your banks people!
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Jo
(@josephineinnit) reported
from
Solihull, England
@santanderuk your app down again, too many times now. Kept my account with you open, but enough is enough.
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Graeme Cooper
(@GraemeC60278265) reported
@santanderuk @twinklresources Stop larking around like a couple of morons & get this god awful bank fixed asap!!!
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Jenny
(@Unicornresinart) reported
@santanderuk Don’t think your actual bothered how you make your customer feel and your don’t even update us or tell us anything , takes ages.. So hope your going to make it right with your customers… compensation…
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Arsenal top boy
(@BergkampBoy) reported
@laurrenb1686 @BethMaxwell01 @santanderuk I’m a delivery driver and I broke down and lady said I had baby milk on van and she had none similar situation to u. I have a big issue with this as a parent I would never let it get to ur dependent on money being paid on a certain day. Buy some before u need it simple
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Jo
(@josephineinnit) reported
from
Solihull, England
@Nigsy2008 @santanderuk I'm in the same position. Just gonna **** them off now.