Is Santander down in Astley, Borough of Wigan, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Astley, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (53%)
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Website (18%)
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Login (18%)
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Transactions (6%)
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Withdrawals (6%)
Community Discussion
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Santander Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderukhelp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Mahdi Jalilvand
(@JalilvandMahdi) reported
from
Salford, England
@santanderuk you put restrictions access to my account and sent me a letter and asked me to call you, since I received the letter I tried calling you and waiting and waiting and waiting but nobody take my call, what should I do now? Really disappointed
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R🔥nge Heating
(@RangeHeating) reported
from
Urmston, England
Already a @santanderuk customer yet to open a bus account I have to speak to someone on the phone then make an appointment for another phone call then make another appointment to see business manager in person miles away because you closed my branch Out of date and out of touch
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@MoneySavingExp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@MoneySavingExp @santanderuk Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Matt Tomkin - Tao
(@matt_tomkin) reported
from
Bury, England
Why can you apply for a loan, get a loan and have the money without speaking to anyone. Yet to pay it off you have to sit on the phone for 6 days with **** on hold music?? @santanderuk @NatWest_Help
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
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Blaise™🇮🇹🇳🇬
(@Blaiise1) reported
from
Westhoughton, England
@santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.
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Lady Chelsea Norris
(@radiochelsea) reported
from
Stockport, England
1/2 So @santanderuk my account goes into arrears for 1 day - you then block my account and takes 5 days to unlock meaning I can’t use my own money!!! How do I feed kids/get petrol? You suggest bank transfer how does that work at a supermarket?
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Lady Chelsea Norris
(@radiochelsea) reported
from
Stockport, England
2/2 you then suggest get cash out, you’ve shut all the branches? Also no one takes cash anymore. You then suggest using my other accounts with you - that I have no cards for. So how do I pay for food? Absolutely disgusting service and I will be leaving @santanderuk
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderukhelp @santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
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Claire Morris
(@ClaireJMorris) reported
from
Stockport, England
@santanderuk could you please get more people on your phones, I've tried to speak to someone 3 times this morning, spent I've 45 minutes on hold. Luckily I'm not one of your customers who need urgent help, you need to do better #CostOfLivingCrisis
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Tanvir Hamid 🏴🇧🇩🇬🇧🇪🇺🔴⚪️⚫️🐝
(@TanvirHamid1982) reported
from
Manchester, England
Is the @santanderuk app for #iPhone working properly? Can’t transfer money/pay payees.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Deborahw704@gmail.com
(@deborahw704) reported
@santanderuk I've just noticed on my mobile app that a purchase I made yesterday at a supermarket has come out of my account twice - I've checked my receipt and I was charged for and paid the right amount but now on my transactions its a duplicate amount gone out!! Please help!
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Alibee
(@Alib958) reported
@santanderukhelp @santanderuk Hi, any update on my case? Ref MIRO11184087 Any more letter issued? It’s been since the 6th May. Account still blocked. Please help.
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David Jackson 💙
(@DJ995031) reported
Is there any bank that offers a reasonable telephone answering service? I have been in a queue to speak to @santanderuk for 43 minutes. Are they all just as bad?
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Martin Peter Deutz
(@Martin_P_Deutz) reported
@santanderuk My 89 year old father is having a problem with an account that he keeps with you. He has called numerous times but each time he's been disconnected - after a very long wait to speak to someone. So he's given up and is extremely anxious. What to do?
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Sarah Cashmore ✝️.〓〓💙🇺🇦🌻
(@cashmosa_65) reported
I’ve phoned my local Santander branch 14 times since 9.15am this morning and keep getting the message “sorry this line is busy” Our 2 refugees completed bank acc apps 2 wks ago & have heard nothing. We were told it would take 3-5 working days to process!! C’mon @santanderuk!!!
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Zoe E
(@zoee1973) reported
@santanderukhelp So just tried, it’s not over 25k. Got the way to 2 factor authentication and then absolutely nothing happened! It’s almost impossible to to make online payments via @santanderuk
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Tanvir Hamid 🏴🇧🇩🇬🇧🇪🇺🔴⚪️⚫️🐝
(@TanvirHamid1982) reported
from
Oldham, England
Is anyone having issues with @santanderuk app on #iPhone? Song log me in!
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Liam Stewart
(@LiamAStewart) reported
from
Edinburgh, Scotland
Excuse me @santanderuk would you like to explain why your colleague on customer support hung up on me whilst I attempted to verify a recent payment to re access my account that you wrongfully suspended last night?
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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Tej Samra
(@TejSamra) reported
I had an issue which needed resolving asap - I was told premier banking via @santanderuk gives you priority service on the phone however 30 mins later I’m still on the phone and had to cut the phone because I cannot wait any longer. Awesome service 👍