Santander

Is Santander down in Astley, Borough of Wigan, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Astley, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Astley, Borough of Wigan, England 11/27/2025 15:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

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Santander Issues Reports Near Astley, England

Latest outage, problems and issue reports in Astley and nearby locations:

  • radiochelsea Lady Chelsea Norris (@radiochelsea) reported from Stockport, England

    2/2 you then suggest get cash out, you’ve shut all the branches? Also no one takes cash anymore. You then suggest using my other accounts with you - that I have no cards for. So how do I pay for food? Absolutely disgusting service and I will be leaving @santanderuk

  • RangeHeating R🔥nge Heating (@RangeHeating) reported from Urmston, England

    Already a @santanderuk customer yet to open a bus account I have to speak to someone on the phone then make an appointment for another phone call then make another appointment to see business manager in person miles away because you closed my branch Out of date and out of touch

  • JalilvandMahdi Mahdi Jalilvand (@JalilvandMahdi) reported from Salford, England

    @santanderuk you put restrictions access to my account and sent me a letter and asked me to call you, since I received the letter I tried calling you and waiting and waiting and waiting but nobody take my call, what should I do now? Really disappointed

  • TanvirHamid1982 Tanvir Hamid 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇧🇩🇬🇧🇪🇺🔴⚪️⚫️🐝 (@TanvirHamid1982) reported from Manchester, England

    Is the @santanderuk app for #iPhone working properly? Can’t transfer money/pay payees.

  • radiochelsea Lady Chelsea Norris (@radiochelsea) reported from Stockport, England

    1/2 So @santanderuk my account goes into arrears for 1 day - you then block my account and takes 5 days to unlock meaning I can’t use my own money!!! How do I feed kids/get petrol? You suggest bank transfer how does that work at a supermarket?

  • matt_tomkin Matt Tomkin - Tao (@matt_tomkin) reported from Bury, England

    Why can you apply for a loan, get a loan and have the money without speaking to anyone. Yet to pay it off you have to sit on the phone for 6 days with **** on hold music?? @santanderuk @NatWest_Help

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • J1M80_M3D James Medley ⚡️ (@J1M80_M3D) reported

    @MorganBroadcast That sounds terrible I won’t be using @santanderuk in the future. My building society blocked my card when I tried to buy £250 of crypto once, I hope they would do the same if larger amounts of money were spent at any high street shop

  • GabbyGasDoc Gabby (@GabbyGasDoc) reported

    @DrLindaDykes @santanderuk Makes me grateful I rarely carry Cards on me... it's awful isn't it!

  • TahminaOnree Tahmina 🇬🇧 (@TahminaOnree) reported

    @MorganBroadcast Shocked and sad to read this and how awful all this is. Appalling behaviour from @santanderuk and @VirginActiveUK hope you get your money back 🙏🏽 and scums get caught. The world is f’d up with disgusting people 😔🙏🏽🤬

  • Sian_Rowland Siân Rowland (@Sian_Rowland) reported

    @bethanyrutter @Magic_Kitten @santanderuk Yikes! Shocking lack of support. I've always trusted Sanrander but obviously time for a rethink.

  • AlixTraynor2 Alix Traynor (@AlixTraynor2) reported

    @agegarton @MorganBroadcast @santanderuk You can't make a formal complaint to the Ombudsman until 8 weeks have passed and you've had a letter from the company (Santander) to say the problem cannot be resolved. Once the Ombudsman takes it on and comes to a decision, that decision is final and you cannot raise it again.

  • Jon_Ayre Jon Ayre (@Jon_Ayre) reported

    @EwanToo @santanderuk Sounds like @santanderuk seriously sucks here. Banks have a fund for this type of thing. It's essential for banks to maintain trust in the electronic payment ecosystem or their whole model falls down & to do this thefts like this need to be quickly refunded with minimum publicity

  • emlenna90 Em (@emlenna90) reported

    @Bearlykat @Santander @santanderuk This is not a lone instance - my friend had a similar experience. There must be a workaround in cases where the victim cannot access phone or email.

  • eljmayes Edward Mayes (@eljmayes) reported

    @MorganBroadcast I had terrible issues with the Lincoln branch of @santanderuk a few years ago when a manager went into my account and changed my direct debits without my knowledge. Never did get an apology from said manager. I hope you get things sorted quickly.

  • SLBirdintheTree Sarah Chambers🇺🇦💙 (@SLBirdintheTree) reported

    @MorganBroadcast The sad thing is it shouldn’t take a Twitter storm for @santanderuk to do the right thing. Not everyone is tech literate. They should have done the right thing straightaway for you and for all customers who face this issue. It makes me angry and nervous as another customer.

  • antoniac08 antonia (@antoniac08) reported

    @MorganBroadcast @santanderuk @VirginActiveUK How awful, hope you’re OK and that Virgin take some responsibility asap