Is Santander down in Astley, Borough of Wigan, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Astley, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (53%)
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Website (20%)
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Login (20%)
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Transactions (7%)
Community Discussion
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Santander Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
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R🔥nge Heating
(@RangeHeating) reported
from
Urmston, England
Already a @santanderuk customer yet to open a bus account I have to speak to someone on the phone then make an appointment for another phone call then make another appointment to see business manager in person miles away because you closed my branch Out of date and out of touch
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Lady Chelsea Norris
(@radiochelsea) reported
from
Stockport, England
1/2 So @santanderuk my account goes into arrears for 1 day - you then block my account and takes 5 days to unlock meaning I can’t use my own money!!! How do I feed kids/get petrol? You suggest bank transfer how does that work at a supermarket?
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Blaise™🇮🇹🇳🇬
(@Blaiise1) reported
from
Westhoughton, England
@santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.
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Mahdi Jalilvand
(@JalilvandMahdi) reported
from
Salford, England
@santanderuk you put restrictions access to my account and sent me a letter and asked me to call you, since I received the letter I tried calling you and waiting and waiting and waiting but nobody take my call, what should I do now? Really disappointed
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@MoneySavingExp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderukhelp @santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
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Matt Tomkin - Tao
(@matt_tomkin) reported
from
Bury, England
Why can you apply for a loan, get a loan and have the money without speaking to anyone. Yet to pay it off you have to sit on the phone for 6 days with **** on hold music?? @santanderuk @NatWest_Help
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Lady Chelsea Norris
(@radiochelsea) reported
from
Stockport, England
2/2 you then suggest get cash out, you’ve shut all the branches? Also no one takes cash anymore. You then suggest using my other accounts with you - that I have no cards for. So how do I pay for food? Absolutely disgusting service and I will be leaving @santanderuk
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Claire Morris
(@ClaireJMorris) reported
from
Stockport, England
@santanderuk could you please get more people on your phones, I've tried to speak to someone 3 times this morning, spent I've 45 minutes on hold. Luckily I'm not one of your customers who need urgent help, you need to do better #CostOfLivingCrisis
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderukhelp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Tanvir Hamid 🏴🇧🇩🇬🇧🇪🇺🔴⚪️⚫️🐝
(@TanvirHamid1982) reported
from
Manchester, England
Is the @santanderuk app for #iPhone working properly? Can’t transfer money/pay payees.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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HK
(@HKesvani) reported
Can someone with a @santanderuk account help me out here- I think someone tried to fraudulently use my credit card. I was notified about this via text to stop the purchase (of esports stuff lol) but now my credit card details on mobile banking has vanished?
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Glitter JoJo 💙 #FBPE #JohnsonOut
(@heritage_jo) reported
from
Birmingham, England
...@santanderuk took the settlement amount from my bank account. Almost £10,000. Eight days later, Santander have still not received the @webuyanycar amount. I am out of pocket. I have been trying to speak to someone, but as 'online Co' they do not have a dedicated customer..
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UnicornBellyButton
(@AvonSkela) reported
@santanderuk Just a reminder that after 11 messages still nobody has come back to me the reasons why you decrease an overdraft of 10 years + customer for being overdrafted a few months during Covid. #banksthatdontcare
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Steven Blackburn
(@stevieripsaw) reported
Well done @santanderuk you officially have the worst customer services ever!
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Richard Dale
(@QwertyDesignUK) reported
from
Dewsbury, England
@santanderuk close all of your branches and make it impossible to call. What kind of service is this?
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Ami 👰♀️
(@amsmansell) reported
Such bad customer care with @santanderuk 🙃
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wigmore-welsh 💙#FBPE #FBPPR
(@wigmore_welsh) reported
Urrgghh 59 minutes on the phone to @santanderuk who are unable to send out an expenses PDF either via post or email, or have a copy to read online. It would appear I am FORCED to complete online Useless, a high % of the clients I manage would find that impossible
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Al Bretherton
(@BrethertonAl) reported
@santanderuk attempt number 3: 18 mins and no one even answering now. Meanwhile some scum is truing their best to steal my money and cant even block them via the app as that function is currently disabled. Extremely disappointing service!
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Lorna Catherine
(@lornacatherine1) reported
@santanderuk I have been locked out of my online account after paying rent. I have called 4 times and each time been put on hold for 10 mins and then hung up on. I cannot get hold of my local bank and there is no help online. please fix your advice services
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The Reverend
(@TheReverendBlog) reported
@MrsMummypennyUK @santanderuk They then spent an hour explaining mortgages, the different options, why they couldn’t help, what could be done to improve what could be borrowed, how to reduce the monthly payment, how overpayments work and finally, they wished good luck on the house search. A massive help :)