Is Santander down in Astley, Borough of Wigan, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Astley, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Login (14%)
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Website (12%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Live Outage Map Near Astley, Borough of Wigan, England
The most recent Santander outage reports came from the following cities: Leigh and Manchester.
| City | Problem Type | Report Time |
|---|---|---|
 Leigh |
Transfer | |
| Leigh |
Mobile App | |
| Manchester |
Mobile App | |
| Manchester |
Mobile App | |
| Manchester |
Transactions | |
| Manchester |
Website |
Community Discussion
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Santander Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
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Lady Chelsea Norris
(@radiochelsea) reported
from
Stockport, England
1/2 So @santanderuk my account goes into arrears for 1 day - you then block my account and takes 5 days to unlock meaning I can’t use my own money!!! How do I feed kids/get petrol? You suggest bank transfer how does that work at a supermarket?
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Mahdi Jalilvand
(@JalilvandMahdi) reported
from
Salford, England
@santanderuk you put restrictions access to my account and sent me a letter and asked me to call you, since I received the letter I tried calling you and waiting and waiting and waiting but nobody take my call, what should I do now? Really disappointed
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Matt Tomkin - Tao
(@matt_tomkin) reported
from
Bury, England
Why can you apply for a loan, get a loan and have the money without speaking to anyone. Yet to pay it off you have to sit on the phone for 6 days with **** on hold music?? @santanderuk @NatWest_Help
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R🔥nge Heating
(@RangeHeating) reported
from
Urmston, England
Already a @santanderuk customer yet to open a bus account I have to speak to someone on the phone then make an appointment for another phone call then make another appointment to see business manager in person miles away because you closed my branch Out of date and out of touch
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Claire Morris
(@ClaireJMorris) reported
from
Stockport, England
@santanderuk could you please get more people on your phones, I've tried to speak to someone 3 times this morning, spent I've 45 minutes on hold. Luckily I'm not one of your customers who need urgent help, you need to do better #CostOfLivingCrisis
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Lady Chelsea Norris
(@radiochelsea) reported
from
Stockport, England
2/2 you then suggest get cash out, you’ve shut all the branches? Also no one takes cash anymore. You then suggest using my other accounts with you - that I have no cards for. So how do I pay for food? Absolutely disgusting service and I will be leaving @santanderuk
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Tanvir Hamid 🏴🇧🇩🇬🇧🇪🇺🔴⚪️⚫️🐝
(@TanvirHamid1982) reported
from
Manchester, England
Is the @santanderuk app for #iPhone working properly? Can’t transfer money/pay payees.
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Blaise™🇮🇹🇳🇬
(@Blaiise1) reported
from
Westhoughton, England
@santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Lockyer
(@NickLockyer) reported
@will_hulse @santanderuk Not untypical for a complicated IT issue. Doesn’t mean it is a malware attack specifically. Could be as simple as a database problem, and they’re doing everything necessary to bring it back. Unless HCL are involved and they’re trying to mobilise knowledge from onshore IT
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Eric Andrew Charles
(@EACharles12) reported
@BeccaJ5216 @lisabrackers @santanderuk While this is totally unacceptable from Santander, it’s also foolish not to have many cards as all these providers regularly have issues
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dirtm0nd
(@dirtm0nd) reported
@santanderuk app & website down, come on ffs useless
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Kaya La Roche 🌙♋
(@KayaLaRoche) reported
@studant47 @santanderuk @santanderukhelp It isn’t routine maintenance - that was last night and they don’t do it all day on a Saturday shutting their entire system. I’m not sure why they added that message. I can access the app and my balance is there thankfully. But the money I’ve transferred today is missing.
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bethatterby
(@AtterbyBeth) reported
@santanderukhelp tried to pay by card but it’s not worked and can’t even use the mobile banking app, and all we get is “sorry for any inconvenience caused” This is now the second time that I’ve had a problem @santanderuk #santander
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african_link
(@KarataNdlovu) reported
@santanderuk Let us all switch as of Monday everyone on here we go for a more reliable service and this is not the first time this has happened and it will not be the last on a Sat when everyone is shopping the busiest day of the week …… Really
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Mcmingy
(@mcmingy) reported
@santanderuk Still doesn't help my situation as I've transferred into my Santander account but I'm being told I have insufficient funds.. 😩 so where's my money?
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*puts 2 fingers to left forearm and bites lip*
(@GameBoiiSav) reported
@santanderuk fix up man wtf.
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Mansi
(@mansipatellx) reported
@santanderuk imagine being a BANK but your customers can’t access their money 🤡
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Gerard Brolly
(@doctorvenkmann) reported
@santanderuk Ludicrous it’s still not working. How about a bit more clarity for your customers. Give us an ETA on when we can at least expect it to be back online.