Is Santander down in Astley, Borough of Wigan, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Astley, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (32%)
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Website (30%)
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Transactions (17%)
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Login (15%)
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Transfer (4%)
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Withdrawals (2%)
Live Outage Map Near Astley, Borough of Wigan, England
The most recent Santander outage reports came from the following cities: Manchester.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Website | |
| Rochdale |
Login | |
| Chorley |
Website | |
| Bolton |
Mobile App | |
| Stockport |
Transfer | |
| Manchester |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
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Blaise™🇮🇹🇳🇬
(@Blaiise1) reported
from
Westhoughton, England
@santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.
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Lady Chelsea Norris
(@radiochelsea) reported
from
Stockport, England
2/2 you then suggest get cash out, you’ve shut all the branches? Also no one takes cash anymore. You then suggest using my other accounts with you - that I have no cards for. So how do I pay for food? Absolutely disgusting service and I will be leaving @santanderuk
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Claire Morris
(@ClaireJMorris) reported
from
Stockport, England
@santanderuk could you please get more people on your phones, I've tried to speak to someone 3 times this morning, spent I've 45 minutes on hold. Luckily I'm not one of your customers who need urgent help, you need to do better #CostOfLivingCrisis
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@MoneySavingExp @santanderuk Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderukhelp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Lady Chelsea Norris
(@radiochelsea) reported
from
Stockport, England
1/2 So @santanderuk my account goes into arrears for 1 day - you then block my account and takes 5 days to unlock meaning I can’t use my own money!!! How do I feed kids/get petrol? You suggest bank transfer how does that work at a supermarket?
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Mahdi Jalilvand
(@JalilvandMahdi) reported
from
Salford, England
@santanderuk you put restrictions access to my account and sent me a letter and asked me to call you, since I received the letter I tried calling you and waiting and waiting and waiting but nobody take my call, what should I do now? Really disappointed
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderukhelp @santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
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Tanvir Hamid 🏴🇧🇩🇬🇧🇪🇺🔴⚪️⚫️🐝
(@TanvirHamid1982) reported
from
Manchester, England
Is the @santanderuk app for #iPhone working properly? Can’t transfer money/pay payees.
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Matt Tomkin - Tao
(@matt_tomkin) reported
from
Bury, England
Why can you apply for a loan, get a loan and have the money without speaking to anyone. Yet to pay it off you have to sit on the phone for 6 days with **** on hold music?? @santanderuk @NatWest_Help
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@MoneySavingExp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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R🔥nge Heating
(@RangeHeating) reported
from
Urmston, England
Already a @santanderuk customer yet to open a bus account I have to speak to someone on the phone then make an appointment for another phone call then make another appointment to see business manager in person miles away because you closed my branch Out of date and out of touch
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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borris woodcock
(@BorrisWoodcock) reported
@santanderuk I’ve just been on hold for 2 hours to get my card unblocked, I get put through to fraud team and get left on hold for another 20 ******* minutes just for the call to get ended, this is the second time it’s happened your customer service is a ******* shambles
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Bron
(@Bron93668840) reported
Hey @santanderuk just been on hold for over an hour only for the phone to be put down on me. I just wanna close my help to buy, please help me to buy! #Santander
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mette baillie
(@freja_fashion) reported
Morning! @santanderuk My customer is trying to pay my Santander account via bacs she is getting warnings the account is not recognised. I checked all the details which seems right. Why would this happen? How can I resolve?
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***** boy
(@GarterBoyXXX) reported
@santanderuk you took my money deposit into your ATM but didn’t process the payment and return my money. Who am I supposed to get a hold of to sort this out as all your contact services seem to be completely unable to help me?
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Katrina Rose Watson
(@Katrina_Watson) reported
@santanderukhelp I have still not been contacted with regards to this issue! This is extremely disappointing!!! I have been massively inconvenienced by this matter and I’ve now waited almost 3 weeks. Feel so let down by @santanderuk
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Sam Fowler
(@sam_m_fowler) reported
@santanderuk Not overly impressed with your service for a new customer this pm. 18yo applying for an online student account. Has been asked to supply info but your info upload hub won’t work. One phone call later she’s told to present it to a branch. Nearest 15 miles away. Poor.
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🧶🧵Grandmaaaaaa🧵🧶
(@DivaStroppp) reported
Absolutely appalled by the service from @santanderuk mortgage application ongoing since Dec 2020. Went to underwriters 3 weeks ago. They AT THIS POINT decide more bloody paperwork is needed. Santander you are giving me a nervous breakdown. Literally.
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Chris 🎵he’s our number 2️⃣3️⃣🎵
(@bridyid5) reported
@santanderuk Over an hour on the phone, being passed from department to department for nothing. Not one member of staff could help. So thank you for 10+ years, but I’ll be taking my banking elsewhere now. Today was a joke.
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Shosh
(@Shoshannalouis) reported
@santanderuk please help me! I need my bank statement endorsed with a stamp in branch. Theres no information online about how to do this and the automated service won't help me.
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Alice 🌼
(@AChamakh) reported
@santanderuk need to get onto my mobile banking- how long is the app going to be down for?!