Is Santander down in Astley, Borough of Wigan, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Astley, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (60%)
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Login (13%)
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Website (12%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Live Outage Map Near Astley, Borough of Wigan, England
The most recent Santander outage reports came from the following cities: Leigh and Manchester.
| City | Problem Type | Report Time |
|---|---|---|
 Leigh |
Transfer | |
| Leigh |
Mobile App | |
| Manchester |
Mobile App | |
| Manchester |
Mobile App | |
| Manchester |
Transactions | |
| Manchester |
Website |
Community Discussion
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Santander Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
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Tanvir Hamid 🏴🇧🇩🇬🇧🇪🇺🔴⚪️⚫️🐝
(@TanvirHamid1982) reported
from
Manchester, England
Is the @santanderuk app for #iPhone working properly? Can’t transfer money/pay payees.
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Mahdi Jalilvand
(@JalilvandMahdi) reported
from
Salford, England
@santanderuk you put restrictions access to my account and sent me a letter and asked me to call you, since I received the letter I tried calling you and waiting and waiting and waiting but nobody take my call, what should I do now? Really disappointed
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R🔥nge Heating
(@RangeHeating) reported
from
Urmston, England
Already a @santanderuk customer yet to open a bus account I have to speak to someone on the phone then make an appointment for another phone call then make another appointment to see business manager in person miles away because you closed my branch Out of date and out of touch
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@MoneySavingExp @santanderuk Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
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Blaise™🇮🇹🇳🇬
(@Blaiise1) reported
from
Westhoughton, England
@santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderukhelp @santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
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Lady Chelsea Norris
(@radiochelsea) reported
from
Stockport, England
2/2 you then suggest get cash out, you’ve shut all the branches? Also no one takes cash anymore. You then suggest using my other accounts with you - that I have no cards for. So how do I pay for food? Absolutely disgusting service and I will be leaving @santanderuk
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Claire Morris
(@ClaireJMorris) reported
from
Stockport, England
@santanderuk could you please get more people on your phones, I've tried to speak to someone 3 times this morning, spent I've 45 minutes on hold. Luckily I'm not one of your customers who need urgent help, you need to do better #CostOfLivingCrisis
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@MoneySavingExp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Matt Tomkin - Tao
(@matt_tomkin) reported
from
Bury, England
Why can you apply for a loan, get a loan and have the money without speaking to anyone. Yet to pay it off you have to sit on the phone for 6 days with **** on hold music?? @santanderuk @NatWest_Help
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Lady Chelsea Norris
(@radiochelsea) reported
from
Stockport, England
1/2 So @santanderuk my account goes into arrears for 1 day - you then block my account and takes 5 days to unlock meaning I can’t use my own money!!! How do I feed kids/get petrol? You suggest bank transfer how does that work at a supermarket?
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderukhelp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Patients Against Privatisation ⚫🔶🎪 🐟 3.5% #FBPE
(@WendyNowak) reported
Hi @santanderuk Not a customer but I've been trying to get through to your fraud team to report a fraudulent credit card application in my name. Was on hold for half an hour and got got cut off. Not easy.
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sharon
(@shrnfraser) reported
@santanderuk help me out guys. Ever time I call you answer and hang up. I need to speak to someone please.
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Michael T 🔶#FBPE
(@michael_tarling) reported
@santanderuk £500 taken fraudulently from my 13 yo son's account, 70minutes on hold, no answer. Shocking customer service. For years we've had accounts with them. Probably switching next week.
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Siân
(@SDavi4226) reported
45 mins and still waiting @santanderuk! If I could go onto the website, I would but I have to speak to someone as per your letter! 😳
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sofiajean
(@sofiajean) reported
hi @santanderuk I have no access to my online bank account due to a stolen phone - text code confirmation needed - and a relative has apparently had a phone call about fraud alerts on my account can someone contact me please
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Mark Reynolds Fitness
(@markreynoldsfit) reported
@santanderuk I have been charged interest on my credit card wrongly. I have been kept on hold for over 90 minutes. Please help!
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NotAnotherNeurodivergent♿
(@owmybrainhurts1) reported
@santanderuk I think your text service got hacked last night 👀
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All At Sea fanzine
(@AllAtSeaFanzine) reported
@KieranMaguire @santanderuk They are proper ****. Ringing any UK company (I know Santander is technically a Spanish firm but you ring a UK call centre) is so painful these days but Santander manage to take the crown.
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David Anderson
(@drm_anderson) reported
@santanderuk @santanderukhelp Been trying to make payment to CC via website and it has hadb technical issues since last night. Been on phone for 40 mins to get help with this - still waiting. Not good service.
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barrie moran
(@barriemoran) reported
@santanderuk service is ridiculous. Over 2.5 hours on hold. Fraud team unavailable. Two. Both ends in a row. Impact on business inexcusable.