Santander status: access issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Santander generated 0 outage signals in the last 24 hours around Astley, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Astley, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Astley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
-
Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England@santanderukhelp @santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
-
Tanvir Hamid 🏴🇧🇩🇬🇧🇪🇺🔴⚪️⚫️🐝 (@TanvirHamid1982) reported from Manchester, EnglandIs the @santanderuk app for #iPhone working properly? Can’t transfer money/pay payees.
-
Lady Chelsea Norris (@radiochelsea) reported from Stockport, England2/2 you then suggest get cash out, you’ve shut all the branches? Also no one takes cash anymore. You then suggest using my other accounts with you - that I have no cards for. So how do I pay for food? Absolutely disgusting service and I will be leaving @santanderuk
-
Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England@santanderuk @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
-
Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England@santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
-
Lady Chelsea Norris (@radiochelsea) reported from Stockport, England1/2 So @santanderuk my account goes into arrears for 1 day - you then block my account and takes 5 days to unlock meaning I can’t use my own money!!! How do I feed kids/get petrol? You suggest bank transfer how does that work at a supermarket?
-
Blaise™🇮🇹🇳🇬 (@Blaiise1) reported from Westhoughton, England@santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.
-
Mahdi Jalilvand (@JalilvandMahdi) reported from Salford, England@santanderuk you put restrictions access to my account and sent me a letter and asked me to call you, since I received the letter I tried calling you and waiting and waiting and waiting but nobody take my call, what should I do now? Really disappointed
-
Matt Tomkin - Tao (@matt_tomkin) reported from Bury, EnglandWhy can you apply for a loan, get a loan and have the money without speaking to anyone. Yet to pay it off you have to sit on the phone for 6 days with **** on hold music?? @santanderuk @NatWest_Help
-
Claire Morris (@ClaireJMorris) reported from Stockport, England@santanderuk could you please get more people on your phones, I've tried to speak to someone 3 times this morning, spent I've 45 minutes on hold. Luckily I'm not one of your customers who need urgent help, you need to do better #CostOfLivingCrisis
-
R🔥nge Heating (@RangeHeating) reported from Urmston, EnglandAlready a @santanderuk customer yet to open a bus account I have to speak to someone on the phone then make an appointment for another phone call then make another appointment to see business manager in person miles away because you closed my branch Out of date and out of touch
-
Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England@MoneySavingExp @santanderuk Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
-
Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England@santanderukhelp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
-
Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England@MoneySavingExp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
Albert Yang (@YangBeast) reported@santanderuk just experience the worst in branch customer service ever, as a long time Select customer I am considering closing my account!
-
Precyshun (@precyshun) reported@santanderuk I’ve been emailing customer relations and the ombudsman has been emailing the FOS inbox for the last 6 months for us both to be ignored! I would suggest somebody calls my wife tomorrow before she takes legal advice to go to small claims court
-
Joe (@JoeRobb) reported@santanderuk @santanderukhelp Just tried ringing your helpline because my account has been hacked and they weren’t any help. Can you help sort this out?
-
Aidy (@Adey22) reported@santanderuk Bet365 said unable to make payment with this card.. when contacted their customer services they said there were problems with Santander card payments yesterday afternoon and issue was Santanders.
-
Mick Holds the Line (@Mickandhismusic) reported@santanderuk I have told the payers to use my different names for my business account (they vary slightly). I would not disclose here but could in a DM. But the weird part of this Santander issue is this glitch has only been occurring for 12 months. I have had this account for 22 years!
-
Alan Santos (@alan7408) reported@santanderuk Thanks for quick reply. It is ringing but without answer! No even the automatic answer is working
-
Peter Oakley (@agentoakley) reported@santanderuk Can I get confirmation that there was an error with the account being opened and the date it was resolved please? Then use that date as account opening.
-
Alphabet Soup (@Alph4betSoup) reported@sailingbikeruk @santanderuk Ofc, KYC = 'Know Your Client' - its a form of checks that that those handling funds (banks, exchanges, legal sector, estate agents etc) are supposed to undertake in order to provide the service legitimately. Most commonly to prove identity, but also to provide legitimacy of funds
-
Rose (@RoseUKvalues) reported@santanderuk @TSB Whoever looked at the ID couldn't understand maiden name had changed despite marriage certificate being sent nor could they prove my daughter *** infact my child despite several forms of proof. Eventually got an apology for the error but she's closing the account now.
-
Oasis (@Oasisrvti) reportedAnother day of @santanderuk sitting on their arse doing **** all