Is Santander down in Astley, Borough of Wigan, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Astley, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Live Outage Map Near Astley, Borough of Wigan, England
The most recent Santander outage reports came from the following cities: Manchester.
| City | Problem Type | Report Time |
|---|---|---|
| Mobile App | ||
| Transactions | ||
| Website | ||
| Login | ||
| Website | ||
| Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
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Lady Chelsea Norris
(@radiochelsea) reported
from
Stockport, England
1/2 So @santanderuk my account goes into arrears for 1 day - you then block my account and takes 5 days to unlock meaning I can’t use my own money!!! How do I feed kids/get petrol? You suggest bank transfer how does that work at a supermarket?
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
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Mahdi Jalilvand
(@JalilvandMahdi) reported
from
Salford, England
@santanderuk you put restrictions access to my account and sent me a letter and asked me to call you, since I received the letter I tried calling you and waiting and waiting and waiting but nobody take my call, what should I do now? Really disappointed
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Claire Morris
(@ClaireJMorris) reported
from
Stockport, England
@santanderuk could you please get more people on your phones, I've tried to speak to someone 3 times this morning, spent I've 45 minutes on hold. Luckily I'm not one of your customers who need urgent help, you need to do better #CostOfLivingCrisis
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Matt Tomkin - Tao
(@matt_tomkin) reported
from
Bury, England
Why can you apply for a loan, get a loan and have the money without speaking to anyone. Yet to pay it off you have to sit on the phone for 6 days with **** on hold music?? @santanderuk @NatWest_Help
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Blaise™🇮🇹🇳🇬
(@Blaiise1) reported
from
Westhoughton, England
@santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderukhelp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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R🔥nge Heating
(@RangeHeating) reported
from
Urmston, England
Already a @santanderuk customer yet to open a bus account I have to speak to someone on the phone then make an appointment for another phone call then make another appointment to see business manager in person miles away because you closed my branch Out of date and out of touch
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Lady Chelsea Norris
(@radiochelsea) reported
from
Stockport, England
2/2 you then suggest get cash out, you’ve shut all the branches? Also no one takes cash anymore. You then suggest using my other accounts with you - that I have no cards for. So how do I pay for food? Absolutely disgusting service and I will be leaving @santanderuk
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Tanvir Hamid 🏴🇧🇩🇬🇧🇪🇺🔴⚪️⚫️🐝
(@TanvirHamid1982) reported
from
Manchester, England
Is the @santanderuk app for #iPhone working properly? Can’t transfer money/pay payees.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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James O'connor
(@jamesoconnor74) reported
@santanderuk your customer@service is shocking. My wife has been locked out of her account 4 times this week. Trying to take out savings. We promised transfer would be completed by yesterday afternoon and still nothing. This account will be@closed when money is transferred.
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Theresa 💙
(@angelcat42) reported
@santanderuk is there a problem with the online banking app??
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Jane Wilson
(@wil53907337) reported
@santanderuk Don’t you mean be destitute we keep your money share your data with criminals excluding customers from accounts & money close and block accounts as conspiracy well done enjoy carry on supplies on data to criminals
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Andy (A2002980) #FETCHFAM
(@DrVxD) reported
Hey, @santanderuk. Do you realise that when you restrict passwords to 16 alphanumeric characters, you're telling an attacker a LOT about how weak your website security is?
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Steve Hill (@steve@mastodon.nexusuk.org) 🇪🇺
(@NexusUKOrg) reported
@omnomis @VirginMoney do and have been fairly quick to respond. @santanderuk do, but not for customers who have business accounts. This is actually about a personal account, but because I also have a business account I have to use their crappy business website even for my personal account
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Colin-Roy Hunter
(@criquaer) reported
Third attempt at obtaining a replacement: #DebitCard from @santanderuk @santanderukhelp was due today at the latest (4-5 working days); but absolutely no surprise that it has not. Over a month without a payment-card. I cannæ buy food online (as disabled)!
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3909 on
(@3909on) reported
@santanderuk Any chance you can be of more help than the awful Sandi and get me the £20 back that the ATM didn't give me?
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ADL
(@dAndyHiwayman) reported
So to change an account to a joint account @santanderuk want us to send a form with lots of personal info and scans of passports and DLs through the post. Won’t do it in branch and no appointments available until March. Utterly terrible customer service.
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Natasha Bartlett
(@Looneygooner36) reported
@santanderuk any issue with the mobile app?
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worf Lt
(@dbigsby58) reported
Only a few more weeks to go @santanderuk and I can leave closing my account the in branch service is shocking in Scarborough still got no online service been in branch numerous time's so enough is enough been with you for years since the abby days shame like