Santander

Is Santander down in Astley, Borough of Wigan, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Astley, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Astley, Borough of Wigan, England 12/28/2025 04:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Astley, Borough of Wigan, England

The most recent Santander outage reports came from the following cities: Manchester.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Mobile App
United KingdomManchester Transactions
United KingdomManchester Website
United KingdomRochdale Login
United KingdomChorley Website
United KingdomBolton Mobile App

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Astley, England

Latest outage, problems and issue reports in Astley and nearby locations:

  • Blaiise1 Blaise™🇮🇹🇳🇬 (@Blaiise1) reported from Westhoughton, England

    @santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.

  • RangeHeating R🔥nge Heating (@RangeHeating) reported from Urmston, England

    Already a @santanderuk customer yet to open a bus account I have to speak to someone on the phone then make an appointment for another phone call then make another appointment to see business manager in person miles away because you closed my branch Out of date and out of touch

  • MondoMoody Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England

    @santanderukhelp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother

  • ClaireJMorris Claire Morris (@ClaireJMorris) reported from Stockport, England

    @santanderuk could you please get more people on your phones, I've tried to speak to someone 3 times this morning, spent I've 45 minutes on hold. Luckily I'm not one of your customers who need urgent help, you need to do better #CostOfLivingCrisis

  • matt_tomkin Matt Tomkin - Tao (@matt_tomkin) reported from Bury, England

    Why can you apply for a loan, get a loan and have the money without speaking to anyone. Yet to pay it off you have to sit on the phone for 6 days with **** on hold music?? @santanderuk @NatWest_Help

  • JalilvandMahdi Mahdi Jalilvand (@JalilvandMahdi) reported from Salford, England

    @santanderuk you put restrictions access to my account and sent me a letter and asked me to call you, since I received the letter I tried calling you and waiting and waiting and waiting but nobody take my call, what should I do now? Really disappointed

  • TanvirHamid1982 Tanvir Hamid 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇧🇩🇬🇧🇪🇺🔴⚪️⚫️🐝 (@TanvirHamid1982) reported from Manchester, England

    Is the @santanderuk app for #iPhone working properly? Can’t transfer money/pay payees.

  • radiochelsea Lady Chelsea Norris (@radiochelsea) reported from Stockport, England

    1/2 So @santanderuk my account goes into arrears for 1 day - you then block my account and takes 5 days to unlock meaning I can’t use my own money!!! How do I feed kids/get petrol? You suggest bank transfer how does that work at a supermarket?

  • MondoMoody Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England

    @santanderuk @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother

  • radiochelsea Lady Chelsea Norris (@radiochelsea) reported from Stockport, England

    2/2 you then suggest get cash out, you’ve shut all the branches? Also no one takes cash anymore. You then suggest using my other accounts with you - that I have no cards for. So how do I pay for food? Absolutely disgusting service and I will be leaving @santanderuk

  • MondoMoody Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England

    @santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Hopkinsonjudy Nanny Old (@Hopkinsonjudy) reported

    @MorganBroadcast I would keep writing this on Santander and Virgin social media accounts. Customers of @santanderuk and @virgin need to be warned about their horrible customer service. Good luck.

  • NSYK67 TrixieInCO (@NSYK67) reported

    @PeterDbrash @MorganBroadcast Ooof! Also - you've got Santander trending on Twitter in the US and I'm sure UK so I'm guessing they will pay attention... @santanderuk you'd better fix this... all of it. This looks really bad for you.

  • nickiwomble Nicola Pettitt 🇪🇺🇺🇦 (@nickiwomble) reported

    @MorganBroadcast I can’t help but I send a virtual hug and implore @santanderuk to do the right thing.

  • crimmins_rob Rob Crimmins (@crimmins_rob) reported

    @MorganBroadcast @lilrobbergirl @santanderuk WTF are u doing

  • Flying_Trunk_ Joanna Hastings (@Flying_Trunk_) reported

    @MorganBroadcast @santanderuk @VirginActiveUK This is SO awful. I'm so sorry.

  • hawksy_1 Adam (@hawksy_1) reported

    @MorganBroadcast @santanderuk They have to prove that you were GROSSLY negligent. From my experience, the ombudsman will side with you. Recommend reading about similar cases on their website.

  • RhubanGwynCymru WhiteRibbonCymru (@RhubanGwynCymru) reported

    @MorganBroadcast @santanderuk Makes me think whether to cancel my @santanderuk accounts, their security is **** and obviously their fraud team are clueless. Poor service.

  • Argyll68 Seánybhoy 😷 (@Argyll68) reported

    @MorganBroadcast @santanderuk are a terrible bank. They allowed Crawley Council to take 2 £600 payments for council tax despite never having lived there. The name on the Council tax was a female yet they still allowed it to happen. I had to fight them for the money back. @firstdirect 4 me now👍🏻

  • Ind3pendent7 CJ 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴‍☠️ (@Ind3pendent7) reported

    @MorganBroadcast @santanderuk They can access your PIN number via the Santander app. How did they get past facial recognition and passcodes?? I’ve separated everything. My bank app has extra security also.

  • theeglove 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Glove | falkonhoof.crypto (@theeglove) reported

    @MorganBroadcast @santanderuk have been like this for years. i had my card skimmed. they said the pin was used. when i looked to see where it was used it was on the opposite side of the island i was on. I tried to make them see sense. no joy. down a G and they had no interest in helping.