Santander status: access issues and outage reports
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- Santander generated 0 outage signals in the last 24 hours around Altrincham, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Altrincham, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Altrincham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Santander Issues Reports Near Altrincham, England
Latest outage, problems and issue reports in Altrincham and nearby locations:
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Mahdi Jalilvand (@JalilvandMahdi) reported from Salford, England@santanderuk you put restrictions access to my account and sent me a letter and asked me to call you, since I received the letter I tried calling you and waiting and waiting and waiting but nobody take my call, what should I do now? Really disappointed
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Tanvir Hamid ๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐ง๐ฉ๐ฌ๐ง๐ช๐บ๐ดโช๏ธโซ๏ธ๐ (@TanvirHamid1982) reported from Manchester, EnglandIs the @santanderuk app for #iPhone working properly? Canโt transfer money/pay payees.
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Blaiseโข๐ฎ๐น๐ณ๐ฌ (@Blaiise1) reported from Westhoughton, England@santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.
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Tanvir Hamid ๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐ง๐ฉ๐ฌ๐ง๐ช๐บ๐ดโช๏ธโซ๏ธ๐ (@TanvirHamid1982) reported from Oldham, EnglandIs anyone having issues with @santanderuk app on #iPhone? Song log me in!
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R๐ฅnge Heating (@RangeHeating) reported from Urmston, EnglandAlready a @santanderuk customer yet to open a bus account I have to speak to someone on the phone then make an appointment for another phone call then make another appointment to see business manager in person miles away because you closed my branch Out of date and out of touch
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TheChilliPod (@PodChilli) reported from Oldham, England@santanderuk I've had 2 payments of ยฃ17.99 taken from my account for an X-box live subscription. I Havn't signed up for this. I've got nowhere with Microsoft & PayPal whilst trying to resolve this. Can you help?
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Claire Morris (@ClaireJMorris) reported from Stockport, England@santanderuk could you please get more people on your phones, I've tried to speak to someone 3 times this morning, spent I've 45 minutes on hold. Luckily I'm not one of your customers who need urgent help, you need to do better #CostOfLivingCrisis
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Norbert Lad. (@maximuslid) reported from Knutsford, England@santanderuk Hi, can you help. I want a new current account to service my apartment in Spain and transfer my bill payments from Sabadell.
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David Waters (@davidwaters79) reported from Knutsford, EnglandGoodness me @santanderuk @santanderukhelp you really, really donโt want people to call you. New customer here needing to speak to someone. Iโm over 30 mins in & most of that was messages telling me not to call ๐ฉ๐ฉ
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Lady Chelsea Norris (@radiochelsea) reported from Stockport, England1/2 So @santanderuk my account goes into arrears for 1 day - you then block my account and takes 5 days to unlock meaning I canโt use my own money!!! How do I feed kids/get petrol? You suggest bank transfer how does that work at a supermarket?
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Patrick Shaw (@PatchLatics) reported from Oldham, England@UJeebus89 @santanderuk They are the first to tax us on gains. What ******** do they want haha
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Lady Chelsea Norris (@radiochelsea) reported from Stockport, England2/2 you then suggest get cash out, youโve shut all the branches? Also no one takes cash anymore. You then suggest using my other accounts with you - that I have no cards for. So how do I pay for food? Absolutely disgusting service and I will be leaving @santanderuk
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Matty Hough (@MattyHough2) reported@santanderuk Still awaiting meaningful contact or resolution from Santander regarding my fraud case after 13 calls in one week and repeated requests for vulnerable customer support while stranded in Hungary without access to funds. Despite being told somebody would contact me.
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Aidy (@Adey22) reported@santanderuk That wasn't the question. Can you answer the my original question. Were there problems yesterday afternoon making payments to Bet365 from Santander debit cards?
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Francis Kinsler (@fdkin1) reported@santanderuk branch in Oxford. More like a coffee shop than a branch. Directed upstairs to wait and left for ages. This does not add value to the end customer. Wtf have you done? ๐ค๐๐๐ก
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Chris May (@cp_ma24524562) reported@santanderuk @santanderukhelp I keep getting notifications saying I need to confirm my identity, then in my app nowhere to do it HELP
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KATT INTERNATIONAL (@KATT_INTL) reported@santanderuk @santanderukhelp Santander today restricted my account, they have bullied me , put huge stress and pressure on me, and they with no doubt have broken FCA rules , it's utterly disgusting that a bank can do this to someone who had been with the bank 15 years plus. @TheFCA
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Evee Carr (@EveeCarr) reported@santanderuk Bloody awful in branch service. One teller on. One transaction has taken 20 mins... Queue of 8... Pathetic.
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Geronimog (@geronimo2497) reported@David90shaw This is already happening if you use mobile banking apps, with the threat of restricted access to said app if you don't comply and upload photo id, thus forcing you into branches that are closing on a daily basis @santanderuk the latest do this.
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Oasis (@Oasisrvti) reported@santanderuk @FT how they are even allowed to operate beyond me. DIABOLICAL 0 customer service, whose money are you protecting?????? Block peoples bank and just donโt check what you ask for?? SCUM
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K ๐ถ๐ง๐ป๐ผ๐ป๐ง๐ป๐ผ๐ป๐ผ๐ป๐ถ๐ผ (@IVFBabyOnBoard) reported@ColinCyclone @santanderuk @santanderukhelp Oh wow - so that customer service was entirely wrong too?! ๐ซ๐ซ
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Matty Hough (@MattyHough2) reported@santanderuk UK customer stranded homeless in Hungary after fraud on my account. Iโve waited 7 days for investigation with no access to money, food or accommodation. Repeated requests for emergency hardship escalation and vulnerable customer support have not been resolved