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Santander

Santander status: access issues and outage reports

Some problems detected

Users are reporting problems related to: mobile app, transactions and withdrawals.

Full Outage Map
  • Santander generated 0 outage signals in the last 24 hours around Altrincham, including 0 direct reports.
  • The most common problems reported in this area mention Withdrawals.
  • 100% Withdrawals (100%)

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Altrincham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Altrincham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 27: Problems at Santander

Santander is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Altrincham, England

The most recent Santander outage reports came from the following cities: Manchester.

CityProblem TypeReport Time
Manchester Withdrawals 8 days ago
Stalybridge Transactions 5 months ago
Stockport Login 6 months ago
Leigh Transfer 7 months ago
Leigh Mobile App 7 months ago
Manchester Mobile App 7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Altrincham, England

Latest outage, problems and issue reports in Altrincham and nearby locations:

  • PodChilli
    TheChilliPod (@PodChilli) reported from Oldham, England

    @santanderuk I've had 2 payments of £17.99 taken from my account for an X-box live subscription. I Havn't signed up for this. I've got nowhere with Microsoft & PayPal whilst trying to resolve this. Can you help?

  • radiochelsea
    Lady Chelsea Norris (@radiochelsea) reported from Stockport, England

    1/2 So @santanderuk my account goes into arrears for 1 day - you then block my account and takes 5 days to unlock meaning I can’t use my own money!!! How do I feed kids/get petrol? You suggest bank transfer how does that work at a supermarket?

  • radiochelsea
    Lady Chelsea Norris (@radiochelsea) reported from Stockport, England

    2/2 you then suggest get cash out, you’ve shut all the branches? Also no one takes cash anymore. You then suggest using my other accounts with you - that I have no cards for. So how do I pay for food? Absolutely disgusting service and I will be leaving @santanderuk

  • maximuslid
    Norbert Lad. (@maximuslid) reported from Knutsford, England

    @santanderuk Hi, can you help. I want a new current account to service my apartment in Spain and transfer my bill payments from Sabadell.

  • Blaiise1
    Blaise™🇮🇹🇳🇬 (@Blaiise1) reported from Westhoughton, England

    @santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.

  • TanvirHamid1982
    Tanvir Hamid 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇧🇩🇬🇧🇪🇺🔴⚪️⚫️🐝 (@TanvirHamid1982) reported from Oldham, England

    Is anyone having issues with @santanderuk app on #iPhone? Song log me in!

  • ClaireJMorris
    Claire Morris (@ClaireJMorris) reported from Stockport, England

    @santanderuk could you please get more people on your phones, I've tried to speak to someone 3 times this morning, spent I've 45 minutes on hold. Luckily I'm not one of your customers who need urgent help, you need to do better #CostOfLivingCrisis

  • PatchLatics
    Patrick Shaw (@PatchLatics) reported from Oldham, England

    @UJeebus89 @santanderuk They are the first to tax us on gains. What ******** do they want haha

  • RangeHeating
    R🔥nge Heating (@RangeHeating) reported from Urmston, England

    Already a @santanderuk customer yet to open a bus account I have to speak to someone on the phone then make an appointment for another phone call then make another appointment to see business manager in person miles away because you closed my branch Out of date and out of touch

  • davidwaters79
    David Waters (@davidwaters79) reported from Knutsford, England

    Goodness me @santanderuk @santanderukhelp you really, really don’t want people to call you. New customer here needing to speak to someone. I’m over 30 mins in & most of that was messages telling me not to call 😩😩

  • TanvirHamid1982
    Tanvir Hamid 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇧🇩🇬🇧🇪🇺🔴⚪️⚫️🐝 (@TanvirHamid1982) reported from Manchester, England

    Is the @santanderuk app for #iPhone working properly? Can’t transfer money/pay payees.

  • JalilvandMahdi
    Mahdi Jalilvand (@JalilvandMahdi) reported from Salford, England

    @santanderuk you put restrictions access to my account and sent me a letter and asked me to call you, since I received the letter I tried calling you and waiting and waiting and waiting but nobody take my call, what should I do now? Really disappointed

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • cranston65
    Ian Cranston (@cranston65) reported

    @santanderuk @santanderukhelp perhaps you could explain an issue I still have with international transfers - there appears to be no way to see transfers that are currently processing or are pending - these MUST be clearly & easily visible against my account

  • isingh1969
    iqbal singh (@isingh1969) reported

    @santanderuk I am so disappointed with your service at Ilford branch. No one was available to help despite waiting 2 hours. The phone service is a joke, been waiting half an hour and have now given up. Hopefully you see this and respond. I'll look to take mine elsewhere.

  • oldishbird1
    OldishBird (@oldishbird1) reported

    @SandraF74372594 @santanderuk I waited for 30 minutes then decided it was pointless. Some of their staff on X have admitted there’s an outage even though their official status page claims not.

  • LucyCawley3
    Lucy Cawley (@LucyCawley3) reported

    How long bankin down 4 @santanderuk

  • viewsofa42yo
    bex (@viewsofa42yo) reported

    @santanderuk @TSB I get you’re trying to protect me but wtf. Surely a system where you authorise a payment and then withdraw is better than me losing out on a show that’s quickly selling out in the USA. Really pissed le off as I wait and miss out

  • fifi758
    fiona landmann (@fifi758) reported

    @santanderuk so almost week 3 of trying to get my issue resolved, phone calls, messaging, emails still nothing ! A complaint was raised by one of your colleagues last week and now I have a wall of silence? Somebody please respond ?

  • broncoskolar
    Pasteur Eyes #UTA 🟥 (@broncoskolar) reported

    Disappointed @santanderuk that you moved my local Canary Wharf branch without telling me. Not good customer service.

  • littlemore20
    Tessa Bennett #bemoretoddy (@littlemore20) reported

    @HWarlow @santanderuk awful to hear

  • andy_horner
    Ash 1974🔴🏐 (@andy_horner) reported

    @santanderuk Well, after authorising an unsanctioned withdrawal, they now cant give me access to my mobile or online banking! Cowboy banking basically. Customer service or security cant do a thing either!!

  • wilpappi
    Adam Wilpappi (@wilpappi) reported

    @santanderuk how can a company of your size be so terrible with the way you deal with your customers 🤬