Santander status: access issues and outage reports

Problems in the last 24 hours in Altrincham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Altrincham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Altrincham, England

Latest outage, problems and issue reports in Altrincham and nearby locations:

• 
  Norbert Lad. (@maximuslid) reported 15 minutes ago from Knutsford, England

  @santanderuk Hi, can you help. I want a new current account to service my apartment in Spain and transfer my bill payments from Sabadell.

• 
  Patrick Shaw (@PatchLatics) reported 33 minutes ago from Oldham, England

  @UJeebus89 @santanderuk They are the first to tax us on gains. What ******** do they want haha

• 
  Blaise™🇮🇹🇳🇬 (@Blaiise1) reported 33 minutes ago from Westhoughton, England

  @santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.

• 
  Lady Chelsea Norris (@radiochelsea) reported 36 minutes ago from Stockport, England

  2/2 you then suggest get cash out, you’ve shut all the branches? Also no one takes cash anymore. You then suggest using my other accounts with you - that I have no cards for. So how do I pay for food? Absolutely disgusting service and I will be leaving @santanderuk

• 
  Lady Chelsea Norris (@radiochelsea) reported 42 minutes ago from Stockport, England

  1/2 So @santanderuk my account goes into arrears for 1 day - you then block my account and takes 5 days to unlock meaning I can’t use my own money!!! How do I feed kids/get petrol? You suggest bank transfer how does that work at a supermarket?

• 
  R🔥nge Heating (@RangeHeating) reported 44 minutes ago from Urmston, England

  Already a @santanderuk customer yet to open a bus account I have to speak to someone on the phone then make an appointment for another phone call then make another appointment to see business manager in person miles away because you closed my branch Out of date and out of touch

• 
  Tanvir Hamid 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇧🇩🇬🇧🇪🇺🔴⚪️⚫️🐝 (@TanvirHamid1982) reported 46 minutes ago from Oldham, England

  Is anyone having issues with @santanderuk app on #iPhone? Song log me in!

• 
  Claire Morris (@ClaireJMorris) reported 47 minutes ago from Stockport, England

  @santanderuk could you please get more people on your phones, I've tried to speak to someone 3 times this morning, spent I've 45 minutes on hold. Luckily I'm not one of your customers who need urgent help, you need to do better #CostOfLivingCrisis

• 
  Tanvir Hamid 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇧🇩🇬🇧🇪🇺🔴⚪️⚫️🐝 (@TanvirHamid1982) reported 48 minutes ago from Manchester, England

  Is the @santanderuk app for #iPhone working properly? Can’t transfer money/pay payees.

• 
  TheChilliPod (@PodChilli) reported 51 minutes ago from Oldham, England

  @santanderuk I've had 2 payments of £17.99 taken from my account for an X-box live subscription. I Havn't signed up for this. I've got nowhere with Microsoft & PayPal whilst trying to resolve this. Can you help?

• 
  David Waters (@davidwaters79) reported 53 minutes ago from Knutsford, England

  Goodness me @santanderuk @santanderukhelp you really, really don’t want people to call you. New customer here needing to speak to someone. I’m over 30 mins in & most of that was messages telling me not to call 😩😩

• 
  Mahdi Jalilvand (@JalilvandMahdi) reported 54 minutes ago from Salford, England

  @santanderuk you put restrictions access to my account and sent me a letter and asked me to call you, since I received the letter I tried calling you and waiting and waiting and waiting but nobody take my call, what should I do now? Really disappointed

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Emily (@EmilyPearson6) reported 12 minutes ago

  @santanderuk is there an app issue? Just made a transfer into my account and it’s not showing

• 
  Oasis (@Oasisrvti) reported 14 minutes ago

  Another day of @santanderuk sitting on their arse doing **** all

• 
  vince tanner (@TannerVinc26621) reported 15 minutes ago

  @DrChrisParry @santanderuk If waiting an HOUR on the 'fraud' line, is the problem, then yes.

• 
  Aidy (@Adey22) reported 17 minutes ago

  @santanderuk Bet365 said unable to make payment with this card.. when contacted their customer services they said there were problems with Santander card payments yesterday afternoon and issue was Santanders.

• 
  shaun Murray (@shaunpmurray49) reported 18 minutes ago

  @hnjsamuels @santanderuk Banks are a pile of **** never open when normal people work

• 
  Adam Wilpappi (@wilpappi) reported 18 minutes ago

  @santanderuk how can a company of your size be so terrible with the way you deal with your customers 🤬

• 
  Artur (@Kirjakulov) reported 21 minutes ago

  Using a UK bank, @santanderuk in my case, I have to click 3 times "Yes, I am sure what I am doing, not, I am not being scammed, just make the fking transaction." This is what happens when government overregulates stuff. UX drops to absolute ****.

• 
  Keebs 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@keebsonx) reported 21 minutes ago

  If you're thinking of banking with Santander for your business - DON'T They recently put their standard account fees UP by 42.5 % Hey @santanderuk, enjoy losing another business customer.

• 
  cookaburra (@weyheylad) reported 23 minutes ago

  @santanderuk I can't seem to do this could you send me an email address please to contact you as in branch can't seem to help . The email sending the voucher is not replying and time is marching on I do not want to lose the voucher

• 
  donna rawlinson (@jamieshawn1623) reported 24 minutes ago

  @SteveR69420419 @santanderuk mines not working eithier