Sky Outage Report in Wales, Rotherham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Wales, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 26: Problems at Sky
Sky is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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Wi-fi (14%)
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TV (10%)
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Phone (6%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near Wales, Rotherham, England
The most recent Sky outage reports came from the following cities: Sheffield, Mexborough, Doncaster, Chesterfield, Rotherham and Worksop.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Total Blackout | |
| Sheffield |
Wi-fi | |
| Sheffield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Internet | |
| Mexborough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Wales, England
Latest outage, problems and issue reports in Wales and nearby locations:
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Karen
(@CumberKaz) reported
from
Sheffield, England
@sky_waller @skytv @SkyHelpTeam Will probably cancel when I can face sitting on the phone forever 😩
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𝓕𝓵𝓮𝓽𝓬𝓱 ™️
(@iFletch__) reported
from
Killamarsh, England
@rupertmurdoch You need to get you staff sorted out. @skytv Own me £445. I will send the transcript Of 8 phone calls from your staff lying to me in the phone 1 was a manager. @SkyHelpTeam cn not help @thismorning sky offered me £100. It’s £445 not £100
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Ranlyn Spangles
(@evilhooves) reported
from
Sheffield, England
@SkySports @BBCSport sign the kid up, never heard commentary like that on a game of connect 4.... #TheUndateables
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𝓕𝓵𝓮𝓽𝓬𝓱 ™️
(@iFletch__) reported
from
Killamarsh, England
@SkyHelpTeam i wish @virginmedia was in our area. Sky staff and managers lie when you call them Service is shit
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
@reece_dinsdale @waynefoy @virginmedia Try message them on twitter they seem to get back to you quicker on social media .i stayed loyal to virgin for many years until the freeview episode when I changed to @SkyHelpTeam was so glad I did and it was cheaper by a lot virgin have no loyalty dad having same problem now x
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crunchynutz
(@carlgray05) reported
from
Brampton Bierlow, England
@SkyHelpTeam No I’ve been trough this a dozen times doing speed tests and stupid photos of my set up, it is set up the same way it has been for years and it works fine with other providers, I want you to tell me what speed I should be receiving .. dont keep passing me to other people
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Ian
(@RedwingUK1978) reported
from
Sheffield, England
**** it.. cancelling @SkySports and @PremierSportsTV tomorrow 👋
-
Roberto Diniro
(@primmacoffee) reported
from
Chesterfield, England
@SkyHelpTeam I need help with my app please dm me.
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ryan bevan
(@nailedonjoinery) reported
from
Maltby, England
@SkyHelpTeam hi, I cant get through on the phone after several long waits on hold, I want to cancel, new customers are getting a lot better deal and iv been with you for years and iv just had the increase email, can someone get back to me to cut my package, thanks
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Jon Ekwubiri
(@Nigerian2153) reported
from
Sheffield, England
@SkySports It’s never too late, should be held elsewhere!
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shaun
(@shauncranfield1) reported
from
Worksop, England
@SkyHelpTeam so even though sky make billions of pounds in profit apparently they can't help me get my sky working again unless I pay them for the privelige
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𝓕𝓵𝓮𝓽𝓬𝓱 ™️
(@iFletch__) reported
from
Killamarsh, England
@SkyHelpTeam after 5 months battle with sky they have lied every time I get a call back. Now they lie again aka again NEVER GET SKY. THEY OPENLY Treat customers like crap
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𝓕𝓵𝓮𝓽𝓬𝓱 ™️
(@iFletch__) reported
from
Killamarsh, England
@SkyHelpTeam so @skytv has told me to fxxk off. 21 years with them n they treat u like shit. I’ll contact @virginmedia. I Will post the phone call recordings when there come !!
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Rachel Hallows
(@rach79owls) reported
from
Rotherham, England
@SkyHelpTeam so I was on the phone for half an hour only to be told I could cancel my non existent sky sports package for a charge of £60 !! No room for manoeuvre and now I read this ! So I have to call back again for an gotta wait to do what should’ve been offered yesterday 😡
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MickyBill
(@michaelconnole) reported
from
Maltby, England
@SkyHelpTeam I’ve suddenly got a Surewest logo on my Sky/Yahoo email, I really need help or reassurance that I’m not under any threat of hacking
-
Sam Groves
(@Mrpud2u) reported
from
Sheffield, England
@SkyHelpTeam Been on hold for 25 minutes then it just told me your session has timed saying my basket has emptied ....continuously awful customer service from @SkyHelpTeam
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Lara Frances
(@larafrances) reported
from
Sheffield, England
@SkyHelpTeam hi, last night I requested an engineer come to sort my no satellite signal issue out. It said it had booked for this morning but no one has been in touch.
-
crunchynutz
(@carlgray05) reported
from
Brampton Bierlow, England
@SkyHelpTeam I don’t get any help from the broadband team 😤 they just keep passing me to other people who tell me to do the same thing every time.
-
Andrew Hodgson
(@hodgy1066) reported
from
Killamarsh, England
@SkyUK took less than 15mins to set up sky package 17 months ago. Attempted to cancel this evening and was on hold for 35mins before sky bloke tells me he’ll have to direct me to cancellations. Waited another 40mins before I get a message saying it’s 8pm and the depts closed! 😡
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Craig G
(@CraigGamb) reported
from
Sheffield, England
@MartinSLewis Dreading it as I’m on 80%, but my gym have paused monthly payments, @SkyHelpTeam have paused my SkySports, So that frees up a small amount. First thing I’ll be paying is my rent, Council tax payments I have made a decision to pause that, and my Help to Buy ISA payments also
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Jenkinson
(@BenJenkinson10) reported
@SkyHelpTeam I have no Internet in Southport!?? Is this the same issue?
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Barry Cosgrave
(@WHG17) reported
@SkyHelpTeam Moments kind of passed! Did sky wait for their customers to tell them there was a problem...? Monitoring or alerting software?
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K. SHORTY
(@KeithLFC6) reported
@peteb333 @SkySports Weird aren’t they. They’ve all got United bipolar. Nevilles the worst for it. Every win is a corner turned.
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Alex Barker
(@mralexbarker) reported
@SkyHelpTeam Android Samsung phone but just search 'Sky Sports App' on twitter and you will see that my device is not the problem. The 'watch live' part of the app has been down most of the day for a lot of people.
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Johnny Is Dead 🇬🇧❤️🇺🇦
(@JohnnyIsDead_) reported
Any news about the internet being down in Blackpool yet, @SkyHelpTeam ? Any other Blackpool residents still having problems? It’s been about a whole week with no information and no net. Tried @OpenreachHelp but their DM bot is useless
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charl
(@_charlm) reported
@SkyHelpTeam i cancelled my sky cinema in Nov last year and have logged into my account today to see the woman renewed everything else at the same time when I didn’t request it so I’m stuck til May 2023? And now ‘storm damage’ from 2 weeks ago is causing my broadband to break?
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Sir Graham
(@GBL70) reported
@SkyHelpTeam Tried all that before I contacted you. By the look of the comments on Twitter, not just me that is experiencing this! Please fix this missed the football now anyway. Worth paying all that money for.....
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louise burton
(@LouiseXBurton) reported
@SkyHelpTeam Yes I have tried another 2 devices and it's still not working x
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Ben Marshall
(@marshallb60) reported
So for the second time the program we were watching ended early when watching on a delay @SkyHelpTeam thought I was going to go a week with no Glass issues!
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Dame LooseHeel of Often-Banned / Ange. Gobshite.
(@heel_loose) reported
@SkyHelpTeam Broadband down in Southport, Merseyside. Fix it please.