Sky outages and service status in Wales, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 2 outage signals in the last 24 hours around Wales, including 2 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jul 22, 12:12 PM GMT+1.
- Internet (33%)
- Total Blackout (33%)
- Wi-fi (13%)
- TV (13%)
- E-mail (7%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Wales, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Wales, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 22: Problems at Sky
Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wales, England
The most recent Sky outage reports came from the following cities: Sheffield, Rotherham, Chesterfield, and Worksop.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield
|
Internet | 26 minutes ago |
|
Sheffield
|
Wi-fi | 1 hour ago |
|
Rotherham
|
TV | 3 days ago |
|
Sheffield
|
TV | 10 days ago |
|
Rotherham
|
Total Blackout | 10 days ago |
|
Rotherham
|
Internet | 11 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Wales, England
Latest outage, problems and issue reports in Wales and nearby locations:
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Terry Cole (@foresttel) reported from Chesterfield, England@SkyHelpTeam The problem is, the biggest ladders need to be taken throught the house to reach the back where the dish is ☹
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Kirsty (@kirstywallace) reported from Stannington, EnglandDear @SkyHelpTeam - is there any reason why your broadband team can’t warn us we will lose network for 6 hours tonight. I know most people are asleep but shift work is a thing - now you’ve cost me hours of work
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MrsJ (@kirstwah) reported from Sheffield, England@SkyHelpTeam for over a week now, our internet is dropping off at least 3/4 times a day. We are in S8. Has there been some issues?
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JackofAllTrades64 (@DaleHall1964) reported from Edwinstowe, England@SkyHelpTeam That's no help whatsoever. Give me a contact email address. The help section just takes me back to the same page, whatever I select as the fault. Contact tab does the same!
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Ben (@owlsfan83) reported from Chapletown, England@SkyHelpTeam No you haven't you've fobbed me off to a link that doesn't help.
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Ian Boaler (@IanBoaler) reported from Rossington, England@SkyHelpTeam Can you look into if there's a issue with your service in our area. No phone or Internet available.
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handya100 🏳️🌈 (@AndrewField100) reported from Worksop, England@SkyHelpTeam Hi, I want to upgrade my Sky Q 2TB box to a HDR capable one. Also I have issues with the box so think a change is due. I’ve registered but how long before I’m able to do this? Can this be speeded up in any way? Thanks.
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Rob Knight (@RKphotographic) reported from Aston cum Aughton, England@SkyHelpTeam ‘Still having issues’ !!!!!! Phone call incoming tomorrow the service is not fit for purpose unless sky or bt get to bottom of issue which is outside of / not on our property given all other tests, visits and complaints.
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Zoey (@zoeyjohnson6) reported from Worksop, England@SkyHelpTeam why is catch up constantly kicking me back to the home page & saying we’re having trouble with this right now? Been happening since yesterday on and off
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Adele Fox (@Adeleb362) reported from Clowne, England@SkyHelpTeam There is no ‘issue’ just broadband is 💩 in our area. Considering a lot of the country are now working from home I would have thought you’d upgrade the lines... but no... so we struggle with 0.65 download with 2 jobs and homeschooling... thanks Sky 🙄
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Laurence Weight (@WeightLaurence) reported from Eckington, England@SkyHelpTeam contract coming to an end so I phoned upgrade and told to ring customer service so I did and they told me to look on line for an offer and ring them back… so your customer service is for the customer to do it themselves …. I’m sure BT or Virgin will help me
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Anwar Benitez (@evilhooves) reported from Sheffield, England@SkyHelpTeam so, my sky Q box is HDR compatible, my TV is HDR compatible and set to HDR, so why can't I play HDR films, saying 'this content is not available on this device' I have updated my box, still no joy, help!
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Lynn Clayton (@LynnC0924) reported from Pleasley, England@SkyHelpTeam major broadband issues in my area but My Sky says no issues
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Dean Woolley (@woolster80) reported from Brampton Bierlow, England@SkyHelpTeam My broadband is down this morning. Ran the online checker which says it’s found a problem ‘outside my property’. I’ve requested an engineer but it says it could be 2-5 days. I’m completely relying on my broadband for work. Is there anything you can do to get an engineer quicker?
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Steve Barnett (@barnett_steve) reported from Todwick, England@SkyHelpTeam Hi, I’m having issues with my Sky Q remote control when accessing the Guide menu. There seems to be a delay. I have replaced the batteries, but no improvement. Can you send a replacement? I am a diamond VIP customer. Thanks Steve
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Gav (@Gavpattman) reported from Sheffield, EnglandHow bad and biased is @SkySports commentary!!!! Nothing new thou #coys
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Jord (@JB_SUFCx) reported from Sheffield, EnglandOkay now show us the real scoreboard @SkySports that is awful
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Leanne Rebecca (@leannerains) reported from Sheffield, England@SkyHelpTeam went to renew our sky package and they quote us £99 for new package deal bye bye sky il cancel our sky package and go somewhere else and maybe try @virginmedia #ripoff
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Vondur Klaufir (@evilhooves) reported from Sheffield, EnglandA lot a people slate @skytv @SkyHelpTeam but absolutely no problems with them, within 12 hours a engineer was at my house, and within 15 minutes the problem was sorted, fantastic service
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JackofAllTrades64 (@DaleHall1964) reported from Edwinstowe, England@SkyHelpTeam Yes. Giro d'Italia live coverage. There must be a contact email...or phone for problems.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Kurt67 (@Kurt67275483) reported@SkySports Can someone ask why Argentina has received so much help? This World Cup is the biggest display of favoritism the football world has ever seen.
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gary humphris (@garyhumphris) reported@SkySports Is this fkin cretin blind, stupid or just totally oblivious to what has been the most corrupt and worst World Cup in living memory. Just sack him immediately and let the investigation begin.
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jules 89 🏴🇬🇧 (@jhjr66) reported@SkySports It’s all bollocks and FIFA crap
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scouseandproud (@SamDodds12) reported@SkySports Worst World Cup ever for me,
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Jonno (@JGS_1874) reported@SkySports What an arrogant prick he is !! America is a **** show and tourists get ***** for cash as well as getting the worst word from the Orange Helmet
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Bishop Nnawhite (@bishopcesc12) reported@Blue_Footy @SkySports I don't care about Paul clown Merson's opinion, he has always wished Chelsea to fail, that's why he complains about every Chelsea's summer signings and out goings negatively
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Grand Regent (@GregJacksonII) reported@6thumbs @joethomlinson @SkySports Tactically stupid
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Bigal (@Bigal38143680) reported@SkySports He’s full of ****
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F@usto (@Faaaaaaausto) reported@SkySports One of the worst indeed.
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Cajjj (@Cajj373782) reported@denise78867263 @SkySports FIFA will never be disbanded sour loser! It was here before you were born and will be here when you gone, it must not be disbanded because you team lost! Thank you