Sky Outage Report in Thornbury, South Gloucestershire, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Thornbury, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thornbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Thornbury, South Gloucestershire, England
The most recent Sky outage reports came from the following cities: Bristol, Stonehouse and Thornbury.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Total Blackout | ||
| Wi-fi | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Thornbury, England
Latest outage, problems and issue reports in Thornbury and nearby locations:
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Gary Pine
(@garypine) reported
from
Kingswood, England
@SkyHelpTeam I have reset the network password multiple times. It may retain them for a while and then the connection is lost. Settings retained however reconnection is not made - no internet connection. No value adds. Rubbish service.
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Kath Langley #Corbynoutrider 🌹 #GTTO
(@granuailemalia) reported
from
Chipping Sodbury, England
@SkyHelpTeam broadband outage seems fixed here in BS37, any sign of SkyTalk landline being fixed? I'm a bit reliant on my landline since I blew speakers on my mobile, playing music loud, lol
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Ross
(@shed1409) reported
from
Bristol, England
@SkySports Should never of been given the job he’s pathetic @nufc
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Lee
(@leedumble) reported
from
Avonmouth, England
@virginmedia very poor customer service 😡 been a customer for 18 years and don’t not give a dame @SkyHelpTeam
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Debs
(@DebEFord) reported
from
Bristol, England
Waited in all morning for someone to connect my sky internet. No one has come BUT just had a text to say work completed BUT still no internet please help @skyuk
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GetawayGee 🔆
(@getawayGee) reported
from
Bristol, England
@SkyHelpTeam hey Sky, the last few nights our SkyQ box is saying we have no Internet connection even thought phones and laptop are connected and all lights on the box are green? Turned everything off and on but still no luck. Help!! I just wanna watch Netflix 🥺
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DanRaby
(@Drabywoop) reported
from
Bristol, England
Work finished, come home play a bit of FIFA online... but no... @SkyHelpTeam and their terribly slow internet has other plans
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Lee Grainger
(@Grainge80) reported
from
Kingswood, England
@SkyHelpTeam is there an issue with your email server this afternoon/evening I’ve not been able to access emails since around 1pm.
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leighton daintree
(@daintree75) reported
from
Bristol, England
@liveseytowers @virginmedia @SkyUK Thanks I just might as I have never gave them any information. They had my mobile number and email address. So I need to get to the bottom of the problem 🤔
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Debs
(@DebEFord) reported
from
Bristol, England
@SkyHelpTeam Waited in all morning for someone to connect my sky internet. No one has come BUT just had a text to say work completed BUT still no internet please help
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Jason Smith
(@smithy3879) reported
from
Filton, England
@SkyUK if you continue with your persecution of the police forces around the world I will cancel my subscription !!
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Ian Lawrence 🇬🇧
(@ianlawrence1964) reported
from
Easton-in-Gordano, England
@SkyHelpTeam my Sky Q box needs to be rebooted nearly every day as it freezes, also I can’t record from New series screen on TV guide , can you help ? I have got the latest software update.
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Iamaciderdrinker
(@CraigWallberg) reported
from
Bristol, England
@SkyHelpTeam Sky, my broadband has not been working properly for over 7 months. It has now stopped working completely including my q box and q box mini. Now after calling you on 5 separate occasions today & waiting an hour each time, you don't speak and hang up. Terrible service
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leighton daintree
(@daintree75) reported
from
Bristol, England
@virginmedia Hi No absolutely nothing. Its so poor and terrible customer service. I am so unhappy with you. The funny thing is that @virginmedia rang me yesterday to see if you could win my business back from @SkyUK if I have a problem they sort it may take a call or 2 but its dealt with.
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Real Dram Rob
(@RealDramRob) reported
from
Bristol, England
@saoirse_22 @SkyUK Well I am still not connected, maybe I should cancel my Sky package and look into BT.
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Gary Pine
(@garypine) reported
from
Kingswood, England
@SkyHelpTeam I have a network repeater sat 6 inches from the box so its unlikely to be the wireless network QOS. I suspect the Q box.
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Aimee
(@aimeed1512) reported
from
Winterbourne, England
@SkyHelpTeam I can’t get in contact with you guys, none of your numbers are connecting, serious broadband issues, both key workers wfh, please help me out!
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Gary Pine
(@garypine) reported
from
Kingswood, England
@SkyHelpTeam Still not working as expected ... save the network settings in the Q box ... it works for a while and then the connection drops off ... it MAY reconnect however not very often. As such, the service is dreadful. I may have to shift to Virgin soon for what I am paying to Sky.
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Real Dram Rob
(@RealDramRob) reported
from
Bristol, England
@FiShoop @SkyUK It is more Openreach’s issue, but @SkyUK promised to follow it up and have done literally zero about it.
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GetawayGee 🔆
(@getawayGee) reported
from
Bristol, England
@SkyHelpTeam is there any issues with Internet in Bristol today? My Internet keeps cutting out and has been since 8 AM 🥺
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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mchilds
(@singasong28) reported
@ukdavestfc @SkyUK I’ve had the same problem this week! I just want to reduce my monthly bill and was happy to renew my contract but could only reduce it to £77 from my £95 that I pay now. I’ve been with them 22 years and not happy
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Georgia
(@alphaqueen002) reported
@SkyHelpTeam Apparently it’s happening to a lot of people just wondering what the issue is and any way of fixing it
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Pru Rafferty
(@PruRafferty) reported
@SkyUK I have no internet connection again!!!!! I cannot believe that you can’t get an engineer out for five days 😡 this is a disgrace!!! I pay lots of money for a service that I am clearly not getting!! Again big companies ripping off consumers!!!
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Steve Roberts
(@SteveRob1972) reported
@SkyUK So my signal completely disappeared yesterday. Called today and next engineer appt is a week today. Premium price and now double to wait time for an engineer. Not good enough Sky
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Jo dowling
(@jodowling41) reported
@jan0110 @CieranOBrien @SkyHelpTeam I am also have the same issues only with itv come on sky Emmerdale is on in a minute!!!
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Mackenzie Williams
(@MJ23799994) reported
@SkyHelpTeam Thank you! I can't find the number to call them as the sky landline is also not working
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SEVENByBhishalSpecter
(@SEVENByBhishal) reported
Alpine boss Otmar Szafnauer says the team would have no issue in bringing Daniel Ricciardo back should Oscar Piastri not drive for them in Formula 1 2023. (@SkySports) #F1 #sevenbybs
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George
(@m1stergeorge) reported
@SkyHelpTeam Why is there never any deals for existing customers as well as those with Sky glass? I’d happily add more packages to my subscription tomorrow but there’s literally no deals to make me wanna take advantage.
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Kelly Harvey
(@nobodysfool87) reported
@SkyHelpTeam No don’t do that don’t just pass me off to another damn website I have been through them all just do your job and give me my damn money back I’m not paying for a service I didn’t receive
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Georgia
(@alphaqueen002) reported
@SkyHelpTeam Yes ive been having a lot of issues for a while now I’m pretty sure we pay extra for faster Wi-Fi but every hour it stops working, or just resets my parents work at home and it disturbs them when the Wi-Fi goes off we’re not sure what the issue is