Sky Outage Report in Thornbury, South Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Thornbury, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thornbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 06: Problems at Sky
Sky is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (59%)
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TV (17%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Thornbury, South Gloucestershire, England
The most recent Sky outage reports came from the following cities: Bristol, Thornbury and Siston.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Wi-fi | |
| Bristol |
Wi-fi | |
| Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Thornbury, England
Latest outage, problems and issue reports in Thornbury and nearby locations:
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Gary Pine
(@garypine) reported
from
Kingswood, England
@SkyHelpTeam I have a network repeater sat 6 inches from the box so its unlikely to be the wireless network QOS. I suspect the Q box.
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Jacky Stenner
(@StennerJ) reported
from
Bristol, England
@SkyHelpTeam We'd like to cancel our landline
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Iamaciderdrinker
(@CraigWallberg) reported
from
Bristol, England
@SkyHelpTeam Sky, my broadband has not been working properly for over 7 months. It has now stopped working completely including my q box and q box mini. Now after calling you on 5 separate occasions today & waiting an hour each time, you don't speak and hang up. Terrible service
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Gary Pine
(@garypine) reported
from
Kingswood, England
@SkyHelpTeam I have reset the network password multiple times. It may retain them for a while and then the connection is lost. Settings retained however reconnection is not made - no internet connection. No value adds. Rubbish service.
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leighton daintree
(@daintree75) reported
from
Bristol, England
@liveseytowers @virginmedia @SkyUK Thanks I just might as I have never gave them any information. They had my mobile number and email address. So I need to get to the bottom of the problem 🤔
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Ian Lawrence 🇬🇧
(@ianlawrence1964) reported
from
Easton-in-Gordano, England
@SkyHelpTeam my Sky Q box needs to be rebooted nearly every day as it freezes, also I can’t record from New series screen on TV guide , can you help ? I have got the latest software update.
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Lee Grainger
(@Grainge80) reported
from
Kingswood, England
@SkyHelpTeam is there an issue with your email server this afternoon/evening I’ve not been able to access emails since around 1pm.
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leighton daintree
(@daintree75) reported
from
Bristol, England
@virginmedia Hi No absolutely nothing. Its so poor and terrible customer service. I am so unhappy with you. The funny thing is that @virginmedia rang me yesterday to see if you could win my business back from @SkyUK if I have a problem they sort it may take a call or 2 but its dealt with.
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Real Dram Rob
(@RealDramRob) reported
from
Bristol, England
@saoirse_22 @SkyUK Well I am still not connected, maybe I should cancel my Sky package and look into BT.
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Ross
(@shed1409) reported
from
Bristol, England
@SkySports Should never of been given the job he’s pathetic @nufc
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GetawayGee 🔆
(@getawayGee) reported
from
Bristol, England
@SkyHelpTeam hey Sky, the last few nights our SkyQ box is saying we have no Internet connection even thought phones and laptop are connected and all lights on the box are green? Turned everything off and on but still no luck. Help!! I just wanna watch Netflix 🥺
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Jacky Stenner
(@StennerJ) reported
from
Bristol, England
@SkyHelpTeam There is no number - I dont want to leave sky completely - just cancel the landline. This is ver frustrating - we are diamond customers and at this rate will leave completely - give me a number please not a link!
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DanRaby
(@Drabywoop) reported
from
Bristol, England
Work finished, come home play a bit of FIFA online... but no... @SkyHelpTeam and their terribly slow internet has other plans
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Jacky Stenner
(@StennerJ) reported
from
Bristol, England
@SkyHelpTeam - trying to find a contact number to discuss my account with a human! Please help - thanks
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Debs
(@DebEFord) reported
from
Bristol, England
@SkyHelpTeam Waited in all morning for someone to connect my sky internet. No one has come BUT just had a text to say work completed BUT still no internet please help
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Aimee
(@aimeed1512) reported
from
Winterbourne, England
@SkyHelpTeam I can’t get in contact with you guys, none of your numbers are connecting, serious broadband issues, both key workers wfh, please help me out!
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Lee
(@leedumble) reported
from
Avonmouth, England
@virginmedia very poor customer service 😡 been a customer for 18 years and don’t not give a dame @SkyHelpTeam
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Kath Langley #Corbynoutrider 🌹 #GTTO
(@granuailemalia) reported
from
Chipping Sodbury, England
@SkyHelpTeam broadband outage seems fixed here in BS37, any sign of SkyTalk landline being fixed? I'm a bit reliant on my landline since I blew speakers on my mobile, playing music loud, lol
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Real Dram Rob
(@RealDramRob) reported
from
Bristol, England
@FiShoop @SkyUK It is more Openreach’s issue, but @SkyUK promised to follow it up and have done literally zero about it.
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Gary Pine
(@garypine) reported
from
Kingswood, England
@SkyHelpTeam Still not working as expected ... save the network settings in the Q box ... it works for a while and then the connection drops off ... it MAY reconnect however not very often. As such, the service is dreadful. I may have to shift to Virgin soon for what I am paying to Sky.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ballooner
(@Ballooner360) reported
@SkyHelpTeam Looks like you took the Internet with you. Might wanna send someone back to fix that 👍
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Mick_Clark
(@Fredthefrog__) reported
@SkyUK another broadband outtage in shropshire. 3 in 3 weeks. Trying to contact you using the app is like trying to platt snot! Fix my broadband please!
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David Owen
(@davidowen24) reported
@dylannMUFC @dannyje22 @SkySports This right here is the right answer and the exact reason why there’s an issue globally. When news broke properly about this virus, countries around the world moved heaven and earth to evacuate Wuhan... Wuhan & China should have closed completely. No one in, no one out!
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Frank Booth (Lynchian)
(@Lynchian_Dream) reported
@samzon1979 @_Uncle_Monty @SkySports The jet isn't the issue you halfwit. Travelling half way around the world whilst positive is the problem.
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ABT
(@AlexBeattie2512) reported
@SkyHelpTeam broadband is down in North Shropshire, the app states the issue is re improvements in south west England? Do you know when wifi will be back on?
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President Elect Baz
(@Baz69) reported
@SkyHelpTeam Broadband down in SY13......again. #nothappy
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David Spence
(@Spenny2382) reported
@paulwel91651591 @SkySports Why change what is perfectly fine. @BBCSport have a news customer
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Kevin
(@Figster1979) reported
@SkySports Pretty sure no one cares mate , all you do a lose. Wilder would destroy you. Stupid fight
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Random1984
(@real_random1984) reported
@SkyHelpTeam @NOWTV #BlackFriday #broadband for anyone looking for broadband deals. I’m with Nowtv and the town has no broadband again 3rd total outage since joining. Shropshire
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David Spence
(@Spenny2382) reported
The new @SkySports app is awful!!! #ChangeItBack