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Sky Outage Report in Streatley, West Berkshire, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Streatley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Streatley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Sky

Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Streatley, England

The most recent Sky outage reports came from the following cities: Reading, Newbury, Thatcham, and Abingdon.

CityProblem TypeReport Time
Reading Total Blackout 5 days ago
Reading TV 5 days ago
Reading Internet 6 days ago
Reading TV 7 days ago
Newbury TV 8 days ago
Reading Internet 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Streatley, England

Latest outage, problems and issue reports in Streatley and nearby locations:

  • Bear3011
    Mike Woolfrey (@Bear3011) reported from Sonning Common, England

    @SkyHelpTeam woeful service trying “to upgrade”, a total “computer says no” experience. Wish they didn’t have cricket, I’d cancel in a heartbeat....

  • t1_rahman
    Michael Scofield 🇧🇩 (@t1_rahman) reported from Reading, England

    I deserve to be reimbursed for all my data used every time the network Connection has lacked @SkyUK

  • _stockers_
    Kate Stockdale (@_stockers_) reported from Reading, England

    Oohh Shola Ameobi's terrible to watch isn't he. #Skysports #skysportspundits

  • StuartWatson3
    Stu Watson 🎗 (@StuartWatson3) reported from Abingdon, England

    @hollywood_niall @timpayton @SkySports Exactly. I had a right mare sorting it as I did it before that link was readily available. they initially made me cancel as said pause not allowed then changed their minds and today reinstated my sports package (with a new contract of course 🙄) and then paused it straight away

  • Darkangel6780
    Kerry (@Darkangel6780) reported from Milton, England

    @SkyHelpTeam I have tried all suggestions, I have cancelled my direct debit, receiving messages to say call but then the message says not priority, after nearly 15 years with Sky I’m ready to give up completely, I know it’s a strange time atm but some help wouldn’t go amiss!!

  • andyamonty
    Andy Montgomery (@andyamonty) reported from Grove, England

    @SkyHelpTeam hi there, we have a problem with the internet constantly dropping off our sky q box. We don’t use sky broadband or fibre as it is no good in this area. I tried the online help, but it just tries to sell you sky fibre, which I’ve already been told isn’t the answer.

  • MissHeatherWild
    Hev ⭐🌙 (@MissHeatherWild) reported from Thatcham, England

    Bad timing by @SkyHelpTeam @SkyUK for sending through an increase to subscription email when no one is getting any live sport. Understand why but like I said, bad timing...

  • vangoatkel
    Van Ginkel Szn (@vangoatkel) reported from Reading, England

    @offiong187 @JFT96GBNF @SkyKaveh @SkySports Only cos your opinion is stupid

  • Warney_Darren
    DARREN WARNE (@Warney_Darren) reported from Berinsfield, England

    @SkyHelpTeam can you help-I still haven’t received an email confirmation that I am having my installation this week. I had a messenger chat back on 24th December, but no follow up confirmation.

  • Mort_82
    Chris Morton (@Mort_82) reported from Thatcham, England

    Typical from @SkyUK - In times of national uncertainty...... react by putting up customer prices #shocking #lookafterprofits #whyaminotsurprised #hatesky @skytv

  • LorraineColey
    Lorraine Coley (@LorraineColey) reported from Barkham, England

    @SkyHelpTeam help! Internet keeps dropping out (I've been dropped several times this morning alone) over the last 24 hours. Seems the whole village having problems. Tried ringing but keep getting cut off. :(

  • VickyChambers78
    Vicky (@VickyChambers78) reported from Newbury, England

    @SkyHelpTeam How do I let you know that I am a key worker and my broadband issue is a real problem. I’ve run diagnostics and it says external issue. I’ve booked an engineer. However the text couldn’t guarantee it will be sorted quickly, and but you are prioritising key workers.

  • ohheyitsdannii
    Danni ♊️ (@ohheyitsdannii) reported from Thatcham, England

    @SkyUK we’ve been trying to cancel our sky package since last Monday and keep getting a message saying “sorry this is unavailable, please try again later”. I managed to pause it today. I’ve looked and I’ve been charged in full for March although we haven’t used the service...

  • dumpandsplit
    LDR (@dumpandsplit) reported from Abingdon, England

    Watching these Autumn international replays against the @AllBlacks , @Springboks and @RugbyAUS on @SkySports you would think @EnglandRugby never lost a game against them!!!

  • MissHeatherWild
    Hev ⭐🌙 (@MissHeatherWild) reported from Thatcham, England

    @CoachZen @SkySports @HulkHulkenberg Probably difficult to get all of their buy in, you never know though as it sounds like it was a bit of a last minute thing

  • ohheyitsdannii
    Danni ♊️ (@ohheyitsdannii) reported from Thatcham, England

    @SkyHelpTeam please see previous tweets. Help #COVID2019

  • samtomkins
    samtomkins (@samtomkins) reported from Henley-on-Thames, England

    @SkyUK our broadband is dreadful at the moment. Using Speedchecker: On 26/04 our download speed was 1.67, on 04/05 our download was 1.64, slightly better today at 9.78, but our guaranteed minimum is 22. How do I cancel my contract as I’m only 6mo into an 18mo contract.

  • IanRatcliffe21
    Ian Ratcliffe (@IanRatcliffe21) reported from Reading, England

    @BS3Rob @SkyHelpTeam Uh oh 🙁 maybe I need to consider my options before going down that route then. Seems like they’re all a bit crap!

  • mullins837
    luke mullins (@mullins837) reported from Reading, England

    @SkyHelpTeam Both my sons PlayStations not connecting to my wifi Help please

  • rhyslewis79
    Rhys lewis (@rhyslewis79) reported from Newbury, England

    @SkyHelpTeam 20 minutes I’m on the phone due to my HD not working after already calling ref my poor and slow internet and your technician goes silent on me. #poorcustomerservice

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Dsgiddz
    Dev⚡️ (@Dsgiddz) reported

    @SkyHelpTeam your broadband is down

  • beckydalby
    Becky Downes (Dalby) (@beckydalby) reported

    @SkyHelpTeam The live chat is no use either. I have poor sky mobile reception and calling you is an issue. How can I speak to someone to help with my issues with the 2 accounts that have been set up.

  • samanthasendor
    Samantha Sendor (@samanthasendor) reported

    @Lou_906 @SkyHelpTeam Just lost a fair amount of work due to this outage in SW19 😭😩

  • Peacefroggie1
    Froggy (@Peacefroggie1) reported

    @SkyHelpTeam can you send me a direct link to get someone out to look at this? Cuase this website is sending me in circles and not working.

  • johntoc77
    John O'Connor (@johntoc77) reported

    @SkyHelpTeam The issue is my connection dropping for c20 seconds which means I lose connection to work Teams calls at key times. Would be back by the time I can run a connection check. Been like this for weeks.

  • Iilolil4
    Colin Westbury (@Iilolil4) reported

    @SkySports And why not players think they have the god given right to charge n get in refs face and ****, so fair play to the ref

  • Charlo80
    Carl Smith (@Charlo80) reported

    @SkySports Delighted. Ref was well in his right to do that. That's the problem with players now no respect for the ref. VAR is there to help them but he was 100% right. Why should he show players respect when they don't respect him. More refs like him would be great.

  • Stew_Ward
    Stewart Ward (@Stew_Ward) reported from Scarborough, England

    @SamsungUK Hi I am trying to claim cashback for the two new phones we bought at xmas through @SkyHelpTeam i have submitted the forms then got a response saying i need to upload a reciept which i then had no response. I filled out a query with no response please can you help

  • whereskay
    chris kay (@whereskay) reported

    @SkySports Absolutely awful referee!!

  • johntoc77
    John O'Connor (@johntoc77) reported

    @SkyHelpTeam I have done that, your CA advisor told me the only way to address was to pay an extra £5 per month to get guaranteed service through the house. I am already paying £90 per month for TV and Broadband, Im not paying more for a service I am already paying for.