Sky Outage in Poole, England

Tech today going well... @VodafoneUK: KNACKERED, no ideas what’s wrong, @SkyHelpTeam TV WiFi iffy - engineer Thursday to make box feel better, @ThreeUK temperamental as using data due to no broadband. Haven’t been able to work or relax all day with all these issues!

@SkyHelpTeam I REALLY need help with my Sky bill - you are trying to charge me for services I’ve cancelled. Who can I speak to via phone / chat / email to get this addressed I CAN NOT fix it from self help online I’ve tried - I just need to contact sky support it’s urgent now

Lesson learned today: @SkyHelpTeam really don’t want you to use anything other than their services - SkyQ is a right pain in the backside to get to accept and switch to a NON-Sky network took me 6 goes to get the main box to accept it then mini was just as stubborn again!

@davidmckeag @SkyCorporate @SkyUK Good luck with getting through to cancel they’re only dealing with vulnerable people!

@SkyHelpTeam really need help with broadband subscription- not allowed to phone billing team and tried tech but just on hold forever. Can someone please get in touch to discuss the situation I have and advise me how to sort it

@_Clarky_ @SkyHelpTeam Don’t know why sky don’t just do this for everyone automatically- the website doesn’t work, I’ve tried it so many times since it went up at different time’s of day and never get on and now you can’t phone either - disabled all billing calls

@SkyHelpTeam Thanks for posting this - I was going to fight the battle for the call centre but now I know it should be available in a couple of days to sort myself I’ll just wait, let people with more pressing issues call through!

@liamtjones1991 @PaulHancock20 @SkySports Because the fan base like Liverpool ,is so large and will never leave them

@SkyUK @MoneyTelegraph @SkyHelpTeam can someone at SKY please deal with my complaint. I have been waiting for broadband installation since December and repeatedly being sent robotic messages.

Sick to death of paying for sky broadband that is either ridiculously slow or doesn’t connect! Just keep going round in circles with @SkyHelpTeam 🤬

@SkySports @SkySportsNews and two other ******* channels with the scores rolling in. 4 CHANNELS!! You robbing *****! Other options; 2005 Michael Vaughan, golf repeats, old car crap, old darts, old records. What a pile of shit Sky is

@GaryLineker @GNev2 Couldn’t agree more, well done @GNev2. Absolutely spot on and it needs to said. Although such a shame that @SkySports then felt the need to tell @DavidJonesSky to respond in the way he did. Shocking and just down played the situation. Ill thought out.

Well said @GNev2 👏🏻 As always, piss poor from @SkySports 👎🏻

I’m convinced the @SkyHelpTeam live chat is never available. It’s just a myth that they want to help

@SkySports cutting out the chants again... let it flow! YOUR SUPPORT IS ******* SHIT! #SWLEE

I am sick to death of the poor service I’m getting from sky - my internet hardly connects anymore which means I’m having to use all my phone data 😡 the @SkyHelpTeam hasn’t helped at all

@Missamypacey_93 @SkyHelpTeam @SkyUK Good luck Amy. I just moved away from Sky for this reason. Data never worked hardly any signal anywhere. 😭😞

My internet is terrible lately @SkyHelpTeam

@SkyUK How about stop changing the prices mid-contract, then people wont leave your service mid-contract, period.

Dear @SkyHelpTeam @SkyUK ... over the last few weeks you have consistently disappointed me with the way you treat good long standing customers - in order to reduce my huge Sky we had to commit to you for a further 18 months (for which I had to pay for the “privilege” (1 of 3)

@SkyHelpTeam I can only tweet this because of my phone data. switching to @SkyUK was the worst decision ever. such poor quality service. I’m definitely switching back to BT

@SkyHelpTeam why is my network so poor after 11pm everyday? I can’t use my WiFi because of low bandwidth every day yet I’m paying a hefty bill every month. what is going on?

@SkyUK Cinema never have films I want to watch and @PrimeVideo always want to charge for them.

Guys I’ll be giving out the times in which the video will be out: - England 12:00pm (BST) - eastern time 7:00am (ET) - Germany time 13:00pm Sorry for delay All blame goes to my terrible internet connection @SkyUK for giving me the worst experience of network I’ve ever had.

@SkySports Maybe he should have concentrated on the game rather than a symbolic gesture that means **** all

@SkyHelpTeam I've also done all the connect it with the ethernet cable, and take off the filter and plug in direct, and unplug the phone, and plug direct into router, but it's not here, it doesn't help? That's why you said you'd optimise the line

@cookier316 @CamMirto @SkySports Salah has never ever dived, remember that

@SkyHelpTeam sort your **** out clear problem with sky q mini box’s use as a hotspot, relays awful connection and no way to disable it as a booster, multiple people with the same problem, poor once again

@prasiet @skysports_bryan @SkySports Because the officials have never kicked a football. During sports at school they were in knitting classes.

@paulmichelle78 @skysports_bryan @SkySports I know it isn’t. They don’t give a **** about what the fans want or how fair it is. I hate it. ******** officials helping **** head officials