Sky Outage Report in Poole, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Poole, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 15: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (54%)
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TV (23%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Poole, England
The most recent Sky outage reports came from the following cities: Wimborne Minster, Bournemouth and Blandford Forum.
City | Problem Type | Report Time |
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Internet | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Charlotte (@Char_Heartbeat) reported from Poole, England
@SkyHelpTeam Hi, I'm still having nothing but trouble with my broadband. Its making working from home impossible. Please can sort this asap
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Alex (@AlexClutts) reported from Bournemouth, England
@SkyHelpTeam are there issues with broadband in Bournemouth? The internet has been awful all day and it is impossible to upload anything or join in on online meetings.
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Harry Heaslip (@HarryLUFC96) reported from Bournemouth, England
@SkySports Maybe they should concentrate on winning games rather than this ****
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@SkyHelpTeam really need help with broadband subscription- not allowed to phone billing team and tried tech but just on hold forever. Can someone please get in touch to discuss the situation I have and advise me how to sort it
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@SkyHelpTeam I REALLY need help with my Sky bill - you are trying to charge me for services I’ve cancelled. Who can I speak to via phone / chat / email to get this addressed I CAN NOT fix it from self help online I’ve tried - I just need to contact sky support it’s urgent now
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Jean-Kevin Gillett (@67keving) reported from Poole, England
@SkyHelpTeam why have you ruined the sky sports scores app. Worst app update in the history of man!!!
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JulesHearn (@juleshearn1) reported from Corfe Mullen, England
@SkyUK I have waited since the 7/7/20 for you to connect my wifi and STILL NOTHING. Venerable person in the house who is shielding which you have been told numerous times and the promises made weekly by you NEVER happen. Please DO SOMETHING! Appalling service
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⚒♈️☣️0läffThęStàyAtHömêBłüñt☣️♈️ (@olaf1962) reported from Poole, England
@davidmckeag @SkyCorporate @SkyUK Good luck with getting through to cancel they’re only dealing with vulnerable people!
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JulesHearn (@juleshearn1) reported from Corfe Mullen, England
@SkyUK I have waited since the 7/7/20 for you to connect my wifi and STILL NOTHING. Vulnerable person in our house who is shielding which you have been told numerous times and the promises made weekly by you NEVER happen. Please DO SOMETHING Appalling service, no service!!!
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Eddie Roberts (@EDDIEAFCB) reported from Bournemouth, England
@SkySports red buttons not working, can you fix it please #afcb
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jwoodcock216@gmail.com (@jwoodcock216gm1) reported from Poole, England
Why do @SkyFootball @SkySportsPL keeping showing programmes about Football Transfers, are they too stupid to realise there aren’t any - @SkySports DUMMIES.
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@SkyHelpTeam QMini very unhappy - crashes daily and protests that I don’t have internet - I do and other devices are just fine & main box is online... needs hard restart - also did a reset on it yesterday after major network changes at home to resync against main q box... ideas?
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PaulMoss70 (@PMoss70) reported from Corfe Mullen, England
So fightcamp / sky ... all 90 tested negative so why ******** is everyone wearing masks and bloody face shields ? Ridiculous @skysports #fightcamp
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Charlotte (@Char_Heartbeat) reported from Poole, England
@SkyUK my Internet keeps going off, its already happened 3 times in the last 2 hours. Please can you help?
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mark White (@TommaxMw) reported from Bournemouth, England
@amexbha @SkySports I know that but hoping for a real dog fight at the bottom so everyone has something to play for is not so bad is it
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Jean-Kevin Gillett (@67keving) reported from Poole, England
@philrandall @SkySports Or designed properly. The village idiot must’ve done it. Beggars belief.
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@_Clarky_ @SkyHelpTeam Don’t know why sky don’t just do this for everyone automatically- the website doesn’t work, I’ve tried it so many times since it went up at different time’s of day and never get on and now you can’t phone either - disabled all billing calls
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Richard Frame (@rafthemaster) reported from Bournemouth, England
Tech today going well... @VodafoneUK: KNACKERED, no ideas what’s wrong, @SkyHelpTeam TV WiFi iffy - engineer Thursday to make box feel better, @ThreeUK temperamental as using data due to no broadband. Haven’t been able to work or relax all day with all these issues!
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Richard Frame (@rafthemaster) reported from Bournemouth, England
Lesson learned today: @SkyHelpTeam really don’t want you to use anything other than their services - SkyQ is a right pain in the backside to get to accept and switch to a NON-Sky network took me 6 goes to get the main box to accept it then mini was just as stubborn again!
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@SkyHelpTeam I now consider this a service outage. Despite having rebooted both boxes and ensuring the main is running correct the mini WILL NOT join the main therefore is dead and I can’t watch tv in this room - a feature I pay specifically for.. ergo Outage
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Winston Smith (@WSmithR101) reported
@SkyHelpTeam I have had issues of loss of 90% of service for the last 6 weeks and you don't seem bothered
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stev (@spr0udy) reported
@SkyHelpTeam So just to be clear the immediate solution is to either pay an extra £15, or wait until Monday to be able to use the broadband that I'm already paying for? Stunning. You guys at least need to update your website & IVR to let people know not to bother calling!
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Joanne Saxon (@josaxon) reported
@SkyHelpTeam Did try calling but can see there is call centre issues and wondered if you might be able to help.
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Han (@hannahsmith2601) reported
@SkyHelpTeam my sky q apps won't work despite software updates and app refresh, can you help please?
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Danny Bendall (@danielbendall) reported
@Billyokco @donson1990 @SkySports Probably never watched Ward fight
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Lynette murray (@LynetteForbes17) reported
@SkyHelpTeam in regards to my mobile bill which I’ve been trying to sort out since February. Can someone from sky please contact me regarding this issue.
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Stacey (@Stackalaka_) reported
@SkyHelpTeam You said you'd fix it and you didn't 4 phone calls later.
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mazzy (@mazzydiz) reported
@SkyHelpTeam my grandmother is very unhappy £72 a month and has no extras no new equip for 13years! She has been unable to get a response and has waited for over an hour on occasions for the phone not to be answered. You need to contact her to cancel or negotiate.
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Jamie Farrell (@JamieFa70532108) reported
@SkySports @EddieHearn Pathetic should be held at Wembley, all about money now boxing. Prob be on box office for something stupid like £49.99
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Matthew Dendle (@Matthew_Dendle) reported
@SkyHelpTeam Hi, was meant to have an openreach engineer come out this morning (was booked through a Sky engineer) but they haven’t arrived in the time slot - is there a way to check for updates? As unable to get through on the phone due to the contact centre being down.