Sky Outage Report in New Mills, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in New Mills, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in New Mills and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at Sky
Sky is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near New Mills, Derbyshire, England
The most recent Sky outage reports came from the following cities: Manchester, Stockport, Ashton-under-Lyne, Wilmslow, Salford and Hyde.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
TV | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near New Mills, England
Latest outage, problems and issue reports in New Mills and nearby locations:
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Stephen Tate
(@BowerFoldBlue) reported
from
Ashton-under-Lyne, England
More trouble with Sky Broadband to add to the issues we already have with our Sky HD Box. We pay them a great deal of money for completely unsatisfactory service @skytv @SkyUK time to find a new provider for all our services.
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Matthew Maxey
(@EngancheMaxey) reported
from
Manchester, England
@SkyHelpTeam hello, new Sky customer here. My broadband was supposed to activate yesterday but did not. If I check the status on your app it says it’s still scheduled to go live on Monday 12th Oct. What’s going on? I need this sorting ASAP please as I am working from home. Thanks
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Paul
(@Paul7Law) reported
from
Manchester, England
I honestly hope NOBODY pays for these pay per view games. £15 a game... To watch football in empty stadiums.. Do @SkyUK @SkySportsPL realise they are doing nothing but stick it to supporters and encouraging people to break lock down regulations to watch football. #MUFC
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Matthew Maxey
(@EngancheMaxey) reported
from
Manchester, England
@SkyHelpTeam Did that, was told to hang up and that I would receive an SMS with further online instructions. No SMS arrived. How can we resolve this?
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Ian Stirling
(@Stirling061) reported
from
Salford, England
@skysports and @btsport must end their collusion with Premier League clubs to rip off fans by charging £15 to view games during a pandemic. This is a very poor way to treat fans and their subscribers who already pay them large amounts. Play fair with fans.
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Alistair Shaw
(@ALIESHAW68) reported
from
Buxton, England
Other than the 2 references to "worst start in 10 years" fairly balanced from @SkySports for a change
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Robert Hall
(@KetchupRob) reported
from
Salford, England
Anyone else find it unacceptable service providers like @SkyUK use C19 as a way of completely dropping customer service? Yes I still have the “service”, but no customer support? If my service fails, there is no way of contacting Sky unless I’m a key worker. It’s a joke.
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PD
(@PDawson1970) reported
from
Wilmslow, England
@SkyHelpTeam I do not live with him so cannot check the line. I want I understand if the problem is his laptop or a Sky broadband issue. So do not want to book an engineer if the problem is his laptop. I have used your online info but it cannot help me. I need to chat to somebody please
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Loretta McIntosh
(@maccbird) reported
from
Macclesfield, England
@SkyHelpTeam hi having problems making & receiving calls on my new iPhone 11. Would like some help please by an agent not your web page
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Lance Taylor 🐝❤️
(@LanceTaylorMCR) reported
from
Manchester, England
@Arnie1421 Im not gonna pay mate @SkySports beed to sort it before the game £15 is stupid money
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Rob Lord
(@RobLord77) reported
from
Salford, England
@SkyHelpTeam our wifi connection had been awful the last few days. We have super fast fibre but struggling to get signal. I’ve reset the router but still not good. Can’t seem to contact you for help either over the phone or on live chat? Can you please sort for me ASAP
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Stephen Tate
(@BowerFoldBlue) reported
from
Ashton-under-Lyne, England
@SkyHelpTeam We can’t get through and we reported issues with our HD box months ago. All you tried to do was sell us SkyQ, this is why we are looking for a supplier that treats its customer better.
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Dr Andy Hershon
(@andyhersh) reported
from
Glossop, England
@SkyHelpTeam lip syncing issues on Sky Q mini box tv. Switched system/tv off/taken plugs out. Looked at audio/visual settings m changed ‘dig audio delay optical’ settings n changed. Also looked at TV settings. Advice?
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Robert Hall
(@KetchupRob) reported
from
Salford, England
@SkyUK second time an iPhone order has been delayed through you. I should’ve just ordered direct from Apple! And why do you only tell people the day before it’s due to be delivered. I ordered within the first 45 mins of the preorder going live and that was despite the slow site.
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Matthew Maxey
(@EngancheMaxey) reported
from
Manchester, England
hello @SkyHelpTeam, new customer here. My broadband was supposed to activate yesterday but did not. If I check the status on your app it still says it’s scheduled to go live on Monday 12th Oct. What’s going on? I need this sorting ASAP please as I am working from home. Thanks.
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PD
(@PDawson1970) reported
from
Wilmslow, England
@SkyHelpTeam Hi. I need to speak with somebody re my 80 year old father-in-law’s WiFi. It’s not working and I was hoping you could do a line check. I am named on his account so am able to talk to you. But I cannot find a number to call you on. Can you help me? Thanks
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Matthew Maxey
(@EngancheMaxey) reported
from
Manchester, England
@SkyHelpTeam hello, new Sky customer here. My broadband was supposed to activate yesterday but did not. If I check the status on your app it says it’s still scheduled to go live on Monday 12th Oct. What’s going? Thanks.
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simufc7
(@goodall007) reported
from
Manchester, England
There is no way in hell i will be paying an extra £15 to watch one game. @SkySports and @btsport can get to **** along with the @premierleague
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Sir Dansworth of Moodyshire
(@GeorgeB51262057) reported
from
Stockport, England
@SkyUK why is my internet signal so so bad all the time?
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michael
(@Msx1234Michael) reported
from
Mossley, England
@SkyHelpTeam Can anyone help with a phone call we have just from sky says monthly charges changeing is the real or it’s a scammer call and saying there from sky team
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Linda Saunders
(@SaundersGTTO) reported
@SkyHelpTeam Call current wait times 30 minutes. Live chat not available. All I asked was what I dos to cancel and you've passed me around the houses. Sky Broadband are a disgrace.
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Richie
(@richiepaulo) reported
from
Barnet, England
What a massive screw up that @skysports and @btsportfootball aren’t showing the biggest game of the season so far #LFC v #Spurs with Amazon streaming it instead. That’s nearly as bad as leaving a chance that Italy could play Argentina in Naples.
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Barry Kirby
(@Baz_k) reported
from
Trimsaran, Wales
Does anyone else have an issue with their #SkyQ box and @Samsung Smart TV glitching or blinking intermittent black screen and sound dropping out?? @SkyHelpTeam
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paul greenwood
(@paulgreenwood5) reported
@SkySports @SkySportsNews you keep broadcasting it cooper,idiot with a beard.
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Don Colvin
(@doncolvin) reported
@SkySports @SkySportsNews Yet Sky report it. Part of the problem giving it air time.
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David Hopper
(@Davehopper84) reported
After 5 calls and a total of 6 hours on the phone, @SkyUK seem to be unable to rectify their own issue!! A week ago today I booked a home move that they decided to cancel, 48 hours on & no one is able to re book it! Time to check out @virginmedia!!
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Ashley Cundy
(@ashbash461) reported
Very poor customer service from @SkyHelpTeam a phone call that should have taken 10 minutes lasted 1hr 19 minutes. Not happy
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EyePeteRossoEye
(@Rosiepete3) reported
@virginmedia 9 September to 27 October still not resolved bet your having a good laugh at this aren’t you. I thought @SkyHelpTeam was bad but you lot are just useless.
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Clare Kyle
(@calk71) reported
@virginmedia we have been trying to contact you for 10 days- now been waiting for hour and half. Have upgraded, it doesn’t work. I’m sure @SkyUK has a much better service.
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Paul Casson
(@PaulCasson8) reported
@SkyHelpTeam Internet green light back on again. I will see how it goes over the next hour or so and get back to you if it continues to go and off. Again thanks for your help.?