Sky Outage Report in Jordanstown, Northern Ireland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Jordanstown, Northern Ireland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Jordanstown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at Sky
Sky is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (48%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Jordanstown, Northern Ireland
The most recent Sky outage reports came from the following cities: Belfast, Bangor, Antrim and Newtownabbey.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
TV | |
| Belfast |
TV | |
| Belfast |
Internet | |
| Bangor |
TV | |
| Belfast |
Phone | |
| Antrim |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Jordanstown, Northern Ireland
Latest outage, problems and issue reports in Jordanstown and nearby locations:
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Sean Mc Geown
(@SeanyboMcGeown) reported
from
Belfast, Northern Ireland
@SkyHelpTeam how do I cancel a openreach instillation, tried through the phone, told as it was booked cannot cancel, I have to cancel contract after it is installed, which is a waste of time and money already cancelled sky Q, thanks
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MJ 🇪🇺 #FBPE
(@irisheyed) reported
from
Castlereagh, Northern Ireland
@SkyHelpTeam my box is not working and not of your online/app advice is working....
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Sean Mc Geown
(@SeanyboMcGeown) reported
from
Belfast, Northern Ireland
@SkyHelpTeam Thank you for your reply, I have already tried to cancel and the call handler told me that it was not possible!
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Rebecca
(@hsiroc87) reported
from
Jordanstown, Northern Ireland
@SkyHelpTeam Newtownabbey (BT37) internet is down. Highly inconvenient. It’s also beeme extremely slow when working.
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UK Neil
(@UKNeil1979) reported
from
Greenisland, Northern Ireland
Annnnnnnd Sky Broadband is down again, and again it’s either on a Monday or a Tuesday 🙄 Someone may think these power shortages are being arrange for something particular 🤔🤔🤔 @SkyHelpTeam
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The man Its crossbow (Adam) 😎
(@Adammisc20) reported
from
Newtownards, Northern Ireland
**** SKY WORST INTERNET OUT @SkyUK it’s down 24/7 #skyinternet
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Gerard
(@gerardmc66) reported
from
Belfast, Northern Ireland
@SkyHelpTeam sky broadband down again in #Belfast 2nd time in a week not good enough #skybroadband #HELP
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Phil Designs
(@PhilDesignsNI) reported
from
Dundonald, Northern Ireland
@SkyHelpTeam broadband isn’t working in Belfast BT16 area, looking at Twitter seems to be a problem across the country.
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UK Neil
(@UKNeil1979) reported
from
Greenisland, Northern Ireland
Shock of 2020 Skybroadband is down again! Get this sorted @SkyHelpTeam this is just getting ridiculous!
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Suzi McILwain
(@Suzi_Mcilwain) reported
from
Belfast, Northern Ireland
@SkyHelpTeam @SkyHelpTeam pls let us know when you can support us to fix this problem. No response to email or on the community forum either.
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Messi_the_best
(@Messi_the_best) reported
from
Newtownabbey, Northern Ireland
@SkyHelpTeam Hi I expect Sky to show goodwill to all their customers who were inconvenienced today. My wife & I are both working remotely and there was very poor communication over this issue as well as impacting on the work we need to do #skybroadband
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kyle barron
(@kylebarron01) reported
from
Belfast, Northern Ireland
@SkyUK unable to watch sky sports on #myskygo app but other channels are fine. Error code 17c. Seems to be a common problem with @ThreeUK users!!! According to sky help website. Any chance of sorting this out!!!!
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Ryan Batchelor
(@BatchyCOYG) reported
from
Dundonald, Northern Ireland
@ToonFan14 @SkySports @PeteGravesTV BT Sports is just as bad. We should be thanking him 🙄
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Chelsea
(@roundfacee_) reported
from
Bangor, Northern Ireland
@SkyHelpTeam I've accidentally added sky go extra to my account which I I don't want and can't cancel even though I've followed details on website. Please advise
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catherine l
(@cathl68) reported
from
Newtownards, Northern Ireland
So much for upgrading to @SkyUK super fast broadband. Since the engineer flicked the switch this morning I’ve had no internet and won’t until Tuesday. Rescheduled virtual interviews and now having to use my Parents internet for a connection. Not a happy customer 😡
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Messi_the_best
(@Messi_the_best) reported
from
Newtownabbey, Northern Ireland
@SkyHelpTeam @JoeAgnew10 Hi I expect Sky to show goodwill to all their customers who were inconvenienced today. My wife & I are both working remotely and there was very poor communication over this issue as well as impacting on the work we need to do #skybroadband
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Guido
(@GuidoRugo) reported
from
Comber, Northern Ireland
@SkyHelpTeam I already did it, they told me there is no issue with my account. I also reset password, but still get the message, even with a wrong password
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Matt Hickey
(@matthickey71) reported
from
Ballycarry, Northern Ireland
@SkySports @nik_blgmIND Cause you are SHIT
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Stephen Orr
(@stephenorr20) reported
from
Newtownards, Northern Ireland
@SkyHelpTeam are you having issues with connecting skyq boxes on line. I got Q upgrade installed this morning and the box keeps losing connection both through hardwire and Wi-fi. My broadband is working fine for everything else. Getting very very frustrated
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Jenine McNab
(@jeninbos) reported
from
Lisburn, Northern Ireland
@SkyHelpTeam It seems to be working now. But there was definitely an outage again last night.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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samantha
(@flyinbogwhoppit) reported
@SkyHelpTeam It's sorted seems it was canceled but your system didn't cancel it
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Ruther
(@Ruther2) reported
Customer hell experience of being on interminable hold to @SkyUK *slightly* ameliorated by them playing the Sherlock theme at me …
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Emma Burke
(@bigbadmutha74) reported
@SkyHelpTeam got new mobile today. Unable to activate sim or link sky ID. Called to request help and was told as ordered online it had created a new account. Been told unable to link to my existing sky ID and only solution was to send phone back and reorder over phone!! Really??
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Matthew Lippe
(@MattLippe75) reported
@SkyUK I believe there are teething problems with Sky Glass & was advised to wait a few years before considering it. The problem with an Internet only connection is it leaves you vulnerable to receiving nothing if something catastrophic happens to the already crammed fibre technology.
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Steve Jones
(@ste1jones) reported
@SK21878 @jessfearnehough @SkyUK Our virgin package went up to £140 a month, took me ages but got it down to £69 with faster bb speed, 2 boxes, full uhd and Netflix included - this includes a mobile SIM card worth £25 a month I don’t even use, still in the envelope in the drawer! Ask for that
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Steve Mason
(@stevemeantime) reported
@SkyHelpTeam Hi - no outage (the tick goes green) however it says that it cannot find my hub. I then go through the power off/on process and get back to 2 green lights, nothing lit for internet.
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coll
(@leecoll15) reported
@SkyHelpTeam It’s so frustrating not being able to contact anyone ! Why do you have a telephone number and then say we can’t help you with this problem at the minute ?
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samantha
(@flyinbogwhoppit) reported
@SkyHelpTeam Found it but got at least a 45 min wait watchdog ofcom and the papers are going to find out about this u fone to cancel then that should be it but not with sky it seems hate to think how many people this happens to thank god I'm with gigclear now
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lisa mooney
(@lisamoon85) reported
@SkyUK hi, could anyone inform me why I pay £170 a month but can’t get through to a person when I need help as a customer? Maybe invest in more telephone staff as I’m sure your profits allow that?
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coll
(@leecoll15) reported
from
Hemel Hempstead, England
@SkyUK why is it so hard to contact your customer service team? You have been taking money for sky glass since Feb and I don’t have it !!! #CustomerService #customersupport #bad