1. Home
  2. Companies
  3. Sky
  4. Belfast
Sky

Sky outages and service status in Belfast, Northern Ireland

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Belfast, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi and TV.
  • 50% Wi-fi (50%)
  • 50% TV (50%)

The latest reports from users having issues in Belfast come from postal codes BT12 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Belfast, Northern Ireland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Belfast, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 13: Problems at Sky

Sky is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Belfast, Northern Ireland

The most recent Sky outage reports came from the following cities: Belfast, Antrim, Bangor, and Carrickfergus.

CityProblem TypeReport Time
Belfast TV 13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Belfast, Northern Ireland

Latest outage, problems and issue reports in Belfast and nearby locations:

  • DavidPMet
    David Phelan (@DavidPMet) reported from Lisburn, Northern Ireland

    @SkyHelpTeam for the second month in a row there's an issue with the Sky Sports app. £5.99 per month and I keep getting told I don't have a subscription. Paying for a service I'm not receiving 👎🏼

  • ProfCTurner
    Professor Colin Turner (@ProfCTurner) reported from Bangor, Northern Ireland

    @SkyHelpTeam The outage is one thing and a nuisance of course, but my real problem is that the hub is persistently crashing / restarting and reporting this was due to a kernel panic. An outage shouldn't cause this.

  • Messi_the_best
    Messi_the_best (@Messi_the_best) reported from Newtownabbey, Northern Ireland

    @SkyHelpTeam @JoeAgnew10 Hi I expect Sky to show goodwill to all their customers who were inconvenienced today. My wife & I are both working remotely and there was very poor communication over this issue as well as impacting on the work we need to do #skybroadband

  • DavidG3FC
    David Graham (@DavidG3FC) reported from Belfast, Northern Ireland

    @SkySports Brilliant news, delighted for him. First I've heard anything about him and his terrible injury...

  • SeanyboMcGeown
    Sean Mc Geown (@SeanyboMcGeown) reported from Belfast, Northern Ireland

    @SkyHelpTeam Thank you for your reply, I have already tried to cancel and the call handler told me that it was not possible!

  • UKNeil1979
    UK Neil (@UKNeil1979) reported from Greenisland, Northern Ireland

    Shock of 2020 Skybroadband is down again! Get this sorted @SkyHelpTeam this is just getting ridiculous!

  • AngieYWine
    Angie (@AngieYWine) reported from Belfast, Northern Ireland

    Woeful customer service from @SkyUK broadband. After 20 years as a Sky customer & 90 mins + this evening spent on a call trying to resolve dreadful internet connectivity & speed, their only advice was “feel free to move” #fail

  • BradleyGJ
    Glenn Bradley (@BradleyGJ) reported from Belfast, Northern Ireland

    @Ppreally111Pp @SkyHelpTeam @skytv it had ran out so began getting emails ratcheting up costs unless I contacted them. Phone call alone cost £24. With them 22 years and never encountered prior but customer service appears to be outsourced now. Utterly poor service experience so just warning others to be wary.

  • jorisminne
    Joris (@jorisminne) reported from Castlereagh, Northern Ireland

    @SkyHelpTeam message says “no programmes are currently being broadcast on this channel”. All other apps, on demand, cinema, etc working. Can you help?

  • davmacfc
    Dale McDonald (@davmacfc) reported from Belfast, Northern Ireland

    @virginmedia @SkyHelpTeam any offers on the go for a soon to be ex virgin media customer

  • photosbydarren
    Darren M. (@photosbydarren) reported from Lisburn, Northern Ireland

    @SkySports If it's that bad, why did you use the words in your post? I'm calling the police 🚨🚨

  • mumba88
    Samantha (@mumba88) reported from Belfast, Northern Ireland

    @dectoman @SkySports Yea so equally in city’s - so why call out Liverpool specifically. It was just a stupid comment

  • stephenorr20
    Stephen Orr (@stephenorr20) reported from Newtownards, Northern Ireland

    @SkyHelpTeam are you having issues with connecting skyq boxes on line. I got Q upgrade installed this morning and the box keeps losing connection both through hardwire and Wi-fi. My broadband is working fine for everything else. Getting very very frustrated

  • blamethepain
    Simon H. (@blamethepain) reported from Belfast, Northern Ireland

    @SkyHelpTeam hopefully by sending a message on here I’ll get some help. All other avenues are closed even for key workers it seems.

  • kevinoneill_93
    Kevin O'Neill (@kevinoneill_93) reported from Belfast, Northern Ireland

    Skysports coverage is so bad

  • Adammisc20
    The man Its crossbow (Adam) 😎 (@Adammisc20) reported from Newtownards, Northern Ireland

    **** SKY WORST INTERNET OUT @SkyUK it’s down 24/7 #skyinternet

  • kylebarron01
    kyle barron (@kylebarron01) reported from Lisburn, Northern Ireland

    @SkySportsPL @SkyUK @SkyHelpTeam what is the crack with the intermittent sound on sky sports UHD. Sort it out. Paying enough money every month for a sun standard service. #LIVMCI #SuperSunday

  • Oradaman
    Jackson Eagleson (@Oradaman) reported from Jordanstown, Northern Ireland

    @SkyHelpTeam I can't see my exact package details but have sent details of the package we took, you look it up and stop dancing around the problem. I have confirmed we have Box sets in our package, Devels appears in Box sets but we can't watch it. I think you just need to cancel and refund.

  • ColletteC68
    Collette Caldwell (@ColletteC68) reported from Belfast, Northern Ireland

    @SkyHelpTeam is there a problem with the sky app. Keeps popping up with an unknown error has occurred please retry. Retrying isn’t helping

  • dan_montague
    Dan Montague (@dan_montague) reported from Hillsborough, Northern Ireland

    @SkyHelpTeam been “on hold” for a web chat agent for 2hours - I want to cancel my TV subscription and amend my broadband/talk subscription... do not blame COVID!!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • ndani14
    Ndani Sitole (@ndani14) reported

    @PurelyFootball @SkySports If the club can't negotiate them down to between £125 - £135 mil, Liverpool should just walk away. I'm absolutely tired now

  • Adzyg9
    Adam Gardner (@Adzyg9) reported

    @goodgirl2000 @SkyHelpTeam We have sky Q and all of a sudden we have absolutely no signal. Can’t use it at all. Never had a problem before they rang up. All very Sus!

  • Bayo_ibk
    seɖjro🇧🇯 (@Bayo_ibk) reported

    @Chelsea_stat @SkySports He's not bad at all

  • AndyMiguel_25
    𝐀𝐧𝐝𝐲𝐌𝐢𝐠𝐮𝐞𝐥 (@AndyMiguel_25) reported

    @Chelsea_stat @SkySports Not bad

  • wavygooner
    wavy (@wavygooner) reported

    SkySports themselves counted the community shield as a major trophy for Pep lmaooooo wtf

  • steveh737
    Steve (@steveh737) reported

    I pay nearly £80 a month and your stream cuts out on my ipad just as @WatfordFC score! Great service. Canceling in October when my contract runs out. @SkySports

  • murray1234
    paul murray (@murray1234) reported

    @SirHammerLot25 @SkySportsNews @SkySports Ok mate clam down you seem to be carrying a lot of hate for a football club relax

  • dynamospaine17
    dynamodigby (@dynamospaine17) reported

    @SkyHelpTeam i have no broadband...is there an outage?

  • phildampier
    phil dampier (@phildampier) reported

    @SkyHelpTeam no wonder #Sky shut this down. They must have been inundated with complaints. Just wasted an hour on the phone not getting any help whatsoever, passed from one hopeless department to another.

  • brdman1972
    Bimal Desai 💙 (@brdman1972) reported

    @SkyUK why is my tv freezing during adverts. I did a software reset which helped for a few days. Now the problem is back