Sky Outage Report in Belfast, Northern Ireland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Belfast come from postal codes BT5, BT1, BT12, BT6, BT11 and BT14.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Belfast, Northern Ireland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Belfast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at Sky
Sky is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Belfast, Northern Ireland
The most recent Sky outage reports came from the following cities: Belfast, Newtownabbey, Bangor, Newtownards and Antrim.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
TV | |
| Belfast |
TV | |
| Newtownabbey |
TV | |
| Belfast |
Total Blackout | |
| Belfast |
TV | |
| Belfast |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Belfast, Northern Ireland
Latest outage, problems and issue reports in Belfast and nearby locations:
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Gerard
(@gerardmc66) reported
from
Belfast, Northern Ireland
@SkyHelpTeam sky broadband down again in #Belfast 2nd time in a week not good enough #skybroadband #HELP
-
catherine l
(@cathl68) reported
from
Newtownards, Northern Ireland
So much for upgrading to @SkyUK super fast broadband. Since the engineer flicked the switch this morning I’ve had no internet and won’t until Tuesday. Rescheduled virtual interviews and now having to use my Parents internet for a connection. Not a happy customer 😡
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The man Its crossbow (Adam) 😎
(@Adammisc20) reported
from
Newtownards, Northern Ireland
**** SKY WORST INTERNET OUT @SkyUK it’s down 24/7 #skyinternet
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UK Neil
(@UKNeil1979) reported
from
Greenisland, Northern Ireland
Shock of 2020 Skybroadband is down again! Get this sorted @SkyHelpTeam this is just getting ridiculous!
-
Simon H.
(@blamethepain) reported
from
Belfast, Northern Ireland
@SkyHelpTeam hopefully by sending a message on here I’ll get some help. All other avenues are closed even for key workers it seems.
-
Rebecca
(@hsiroc87) reported
from
Jordanstown, Northern Ireland
@SkyHelpTeam Newtownabbey (BT37) internet is down. Highly inconvenient. It’s also beeme extremely slow when working.
-
Dan Montague
(@dan_montague) reported
from
Hillsborough, Northern Ireland
@SkyHelpTeam been “on hold” for a web chat agent for 2hours - I want to cancel my TV subscription and amend my broadband/talk subscription... do not blame COVID!!
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Sean Mc Geown
(@SeanyboMcGeown) reported
from
Belfast, Northern Ireland
@SkyHelpTeam how do I cancel a openreach instillation, tried through the phone, told as it was booked cannot cancel, I have to cancel contract after it is installed, which is a waste of time and money already cancelled sky Q, thanks
-
James Gurney EFC
(@JimGurney4) reported
from
Antrim and Newtownabbey, Northern Ireland
@SkySports to interested in how poor Spurs are. How good are @Everton #EFC
-
Dale McDonald
(@davmacfc) reported
from
Belfast, Northern Ireland
@virginmedia @SkyHelpTeam any offers on the go for a soon to be ex virgin media customer
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Adam Booth
(@helloadambooth) reported
from
Belfast, Northern Ireland
@SkyHelpTeam Hi, I’m having constant Broadband drops in Belfast. I don’t see any reported issues on your official page?
-
Messi_the_best
(@Messi_the_best) reported
from
Newtownabbey, Northern Ireland
@SkyHelpTeam @JoeAgnew10 Hi I expect Sky to show goodwill to all their customers who were inconvenienced today. My wife & I are both working remotely and there was very poor communication over this issue as well as impacting on the work we need to do #skybroadband
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Jenine McNab
(@jeninbos) reported
from
Lisburn, Northern Ireland
@SkyHelpTeam It seems to be working now. But there was definitely an outage again last night.
-
Guido
(@GuidoRugo) reported
from
Comber, Northern Ireland
@SkyHelpTeam I already did it, they told me there is no issue with my account. I also reset password, but still get the message, even with a wrong password
-
Phil Designs
(@PhilDesignsNI) reported
from
Dundonald, Northern Ireland
@SkyHelpTeam broadband isn’t working in Belfast BT16 area, looking at Twitter seems to be a problem across the country.
-
Ryan Batchelor
(@BatchyCOYG) reported
from
Dundonald, Northern Ireland
@ToonFan14 @SkySports @PeteGravesTV BT Sports is just as bad. We should be thanking him 🙄
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kyle barron
(@kylebarron01) reported
from
Belfast, Northern Ireland
@SkyUK unable to watch sky sports on #myskygo app but other channels are fine. Error code 17c. Seems to be a common problem with @ThreeUK users!!! According to sky help website. Any chance of sorting this out!!!!
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Messi_the_best
(@Messi_the_best) reported
from
Newtownabbey, Northern Ireland
@SkyHelpTeam Hi I expect Sky to show goodwill to all their customers who were inconvenienced today. My wife & I are both working remotely and there was very poor communication over this issue as well as impacting on the work we need to do #skybroadband
-
Sean Mc Geown
(@SeanyboMcGeown) reported
from
Belfast, Northern Ireland
@SkyHelpTeam Thank you for your reply, I have already tried to cancel and the call handler told me that it was not possible!
-
UK Neil
(@UKNeil1979) reported
from
Greenisland, Northern Ireland
Annnnnnnd Sky Broadband is down again, and again it’s either on a Monday or a Tuesday 🙄 Someone may think these power shortages are being arrange for something particular 🤔🤔🤔 @SkyHelpTeam
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Tracy Manning
(@tracy_luv) reported
@SkyHelpTeam Hi there. Is there any update on the outage that seems to be affecting Carrickfergus, Greenisland, etc.? It's been down all day so far.
-
nickstreetphoto
(@nickstreetphoto) reported
@SkyHelpTeam U should be aware of the outages. I don’t need to send screenshots. The problem is at ur end. Is there anyway of finding out when this will be fixed or am I wasting my time?
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Helen
(@Nacelle1701) reported
How can I turn off the pin requirement permanently? @SkyHelpTeam I shouldn't have to put a pin in just to watch f-ing star trek!!!!! There are no kids in the house. Only adults so I shouldn't be forced to have this unnecessary pin crap when it is not needed!😠😡🤬 @SkyUK
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Rose Thorn 🌹🥀
(@lerosethorn) reported
@SkyHelpTeam Hi Alison, unfortunately so. I’m in the BT38 area and have ran all diagnostics several times. My Sky app is saying there’s an outage in the area. Could I have an update please?
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Owen Golightly
(@OwenGolightly) reported
@SkyHelpTeam absolutely appalling customer service! 8 weeks later and no resolution - refusing to raise a complaint and just pointing finger of blame elsewhere! Unbelievably bad service
-
Clive Roper
(@CliveRoper) reported
@SkyHelpTeam Sky Stream remote faulty, reported 8.30 Tuesday morning. Told should get replacement next day. Still nothing. 1.5 hrs on phone yesterday, no help, says now 5 working days. Why? New customer gets it within 24 hours. No tv. No real apology and no help at all. Shocking.
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Amy Louise
(@amylouise0295) reported
@SkyHelpTeam @skytv is someone able to help me cancel sky cinema please
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allie~
(@nghtcorequeen) reported
@SkyHelpTeam fix ur wifi this is embarrassing
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nickstreetphoto
(@nickstreetphoto) reported
@SkyHelpTeam fibre broadband been down now 4 days due to outage in east London. Any idea when this is likely to be fixed? Called customer services on Wednesday and told should be working by Thursday
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Found.sense
(@sense_found) reported
@SkyHelpTeam I’ve just been on the phone with your customer service team and they told me to block the number as it is a scam number?