Sky outages and service status in Belfast, Northern Ireland
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 8 outage signals in the last 24 hours around Belfast, including 8 direct reports.
- The most common problems reported in this area mention Phone, TV, and E-mail.
- The most recent signal from this area was received Aug 13, 10:26 PM GMT+1.
- Phone (55%)
- TV (18%)
- E-mail (9%)
- Internet (9%)
- Wi-fi (9%)
The latest reports from users having issues in Belfast come from postal codes BT12 , BT5 , BT13 , BT8 and BT14 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Belfast, Northern Ireland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Belfast, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Sky
Sky is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Belfast, Northern Ireland
The most recent Sky outage reports came from the following cities: Carrickfergus, Belfast, Newtownabbey, Lisburn, Antrim, and Bangor.
| City | Problem Type | Report Time |
|---|---|---|
 Carrickfergus
|
22 hours ago | |
|
Belfast
|
Phone | 23 hours ago |
|
Belfast
|
Phone | 23 hours ago |
|
Belfast
|
Phone | 23 hours ago |
|
Belfast
|
Phone | 23 hours ago |
|
Newtownabbey
|
Internet | 23 hours ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Belfast, Northern Ireland
Latest outage, problems and issue reports in Belfast and nearby locations:
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Joris (@jorisminne) reported from Castlereagh, Northern Ireland@SkyHelpTeam message says “no programmes are currently being broadcast on this channel”. All other apps, on demand, cinema, etc working. Can you help?
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Conor Mc Dermott (@McConor535) reported from Belfast, Northern Ireland@SkyHelpTeam How many days till hdr support on sky q
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The man Its crossbow (Adam) 😎 (@Adammisc20) reported from Newtownards, Northern Ireland**** SKY WORST INTERNET OUT @SkyUK it’s down 24/7 #skyinternet
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YisWorldWeird #FBPE (@steven_H16) reported from Crumlin, Northern IrelandI never realised Drone Racing was a sport until now #boredsunday #skySports
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Chelsea (@roundfacee_) reported from Bangor, Northern Ireland@SkyHelpTeam I've accidentally added sky go extra to my account which I I don't want and can't cancel even though I've followed details on website. Please advise
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Glenn Bradley (@BradleyGJ) reported from Belfast, Northern Ireland@Ppreally111Pp @SkyHelpTeam @skytv it had ran out so began getting emails ratcheting up costs unless I contacted them. Phone call alone cost £24. With them 22 years and never encountered prior but customer service appears to be outsourced now. Utterly poor service experience so just warning others to be wary.
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Jonathan Campbell (@jcampbell1979) reported from Jordanstown, Northern IrelandFix the sound @SkySports on the @FAIreland game. It's not syncing correctly with commentator 2 secs ahead of the picture.
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Thomas Cahill (@tomcahill7) reported from Belfast, Northern Ireland@SkyHelpTeam So that's a no then. What's the use of a 65" Glass Tv and being told to buy and watch on my phone. Sky Glass is totally 💩 I'll be on the phone to cancel as it was mis-sold to me.
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Messi_the_best (@Messi_the_best) reported from Newtownabbey, Northern Ireland@SkyHelpTeam @JoeAgnew10 Hi I expect Sky to show goodwill to all their customers who were inconvenienced today. My wife & I are both working remotely and there was very poor communication over this issue as well as impacting on the work we need to do #skybroadband
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Katherine McCloskey (@KatieRua) reported from Newtownabbey, Northern Ireland@SkyHelpTeam I have had no satellite signal for 2 days now. Have followed all steps on the app and website. No known service issues in the area either.
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Stephen Orr (@stephenorr20) reported from Newtownards, Northern Ireland@SkyHelpTeam are you having issues with connecting skyq boxes on line. I got Q upgrade installed this morning and the box keeps losing connection both through hardwire and Wi-fi. My broadband is working fine for everything else. Getting very very frustrated
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Guido (@GuidoRugo) reported from Comber, Northern Ireland@SkyHelpTeam I already did it, they told me there is no issue with my account. I also reset password, but still get the message, even with a wrong password
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Darren Aspinall (@DarrenAspinall3) reported from Bangor, Northern Ireland@MelaniePrentic2 @SkySports No Mel because he never played for one of the other big clubs just the mighty blues.
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Arty Russell (@letsstopthespin) reported from Belfast, Northern Ireland@longdistblue @RedAndWhiteAlex @SkySports Shame very few if you like going to the ground to support the team, eh? How much more embarrassment can be heaped on to your club? Once the authorities grow a pair and start to enforce their own rules, the trophies will stop. Who are you going to support, then?
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Andrew Williamson (@AndrewPaul70) reported from Bangor, Northern Ireland@SkySports Not a Liverpool fan I admit, but thought the best one today was Henderson going down with an obvious injury, no contact, and the ref awards a free kick!?! They do not appear to understand the game, and suspect few of them have played it
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Micheal (@sonnyboiiiiii) reported from Belfast, Northern Ireland@SkySports Wish this scruffy **** would just **** off!! Annoying ****!!
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Glenn Bradley (@BradleyGJ) reported from Belfast, Northern IrelandHad to telephone @SkyHelpTeam @skytv to sort contract details out. Put through to a call centre, passed x3 to finally reach a lady who’s spoken English was not conversational & difficult. On the phone almost 1 hour that cost £24! All a poor example of customer service. #bewarned
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Shane McKee @shanemuk@mastodon.ie (@shanemuk) reported from Greenisland, Northern Ireland@SkyHelpTeam Is Northern Ireland down too? (Greenisland Carrickfergus)
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Shane McKee @shanemuk@mastodon.ie (@shanemuk) reported from Belfast, Northern Ireland@Gar_Zo @Carrots1 @SkyHelpTeam Fibrus were working on the Station Road box the other week. Sounds like this is a fail on the network side...
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Joe🧑🏻💻 (@prettyflyit) reported from Bangor, Northern IrelandDid Jamie Redknapp just say @tsilva3 never won the Champions League? Someone wanna tell him? 🤔 #SkySports #Chelsea
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Derek (@Derek36796760) reported@cxdi55 @skytv @SkyHelpTeam I had exactly the same problem, retention team couldn’t do anything yet when I left sky told me they could have done for £25 rather than £44! I’d already signed up with Vodafone
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Rusty (@FSC4W) reported@cxdi55 @skytv @SkyHelpTeam **** them and switch to a different provider.
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🇻🇮 (@MuskCaughtAP) reported@SkyHelpTeam You guys are useless. I’ve been in the queue for an hour, it seems like you don’t want to face the music in regards to my complaint
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m (@RamsbottomMark) reported@cxdi55 @skytv @SkyHelpTeam got the same with virgin media ..needs a regulation like with car insurance where they have to offer you the same deal as a new customer
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Mart Mart (@MartMart_62) reported@cxdi55 @skytv @SkyHelpTeam Sky customer for almost 27 years. Price jumped to £180. New customers get a similar package for £71. Only difference was I had sky Q the new one was sky stream. Tried to haggle but their best price was nowhere near the new customer price. Needless to say I start virgin next week
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Trash Flowers Trucker Hats (@TFtruckerhats) reported@BarcaUniversal @SkySports Shut ******** up and play you idiot
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Andy Conroy (@old_doozer) reported@cxdi55 @skytv @SkyHelpTeam I recently switched to Sky from NOW (owned by Sky) who had offered me a similar choice for their "Powered by Sky" service. Not only did I get it direct from Sky for £27, I also picked up a £105 new customer gift card.
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M (@mahoosivemike) reported@cxdi55 @skytv @SkyHelpTeam Call them up and tell them you’re a loyal customer and struggling financially, they will meet you half way.
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John Pennington💙 (@diygolf) reported@SkyHelpTeam I’m not with you anymore never ever will be again your company is a disgrace
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Adam (@AdamH_Ash) reported@cxdi55 @skytv @SkyHelpTeam Cancelled just this week for the same reason. More than doubled my tv package and broadband and the best they could offer me was £3 off. Horrible to deal with. Their retention team used to be ok now it’s gone down big time!