Sky outages and service status in Belfast, Northern Ireland
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 9 outage signals in the last 24 hours around Belfast, including 9 direct reports.
- The most common problems reported in this area mention Phone, TV, and E-mail.
- The most recent signal from this area was received Aug 13, 10:26 PM GMT+1.
- Phone (55%)
- TV (18%)
- E-mail (9%)
- Internet (9%)
- Wi-fi (9%)
The latest reports from users having issues in Belfast come from postal codes BT12 , BT5 , BT13 , BT8 and BT14 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Belfast, Northern Ireland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Belfast, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 13: Problems at Sky
Sky is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Belfast, Northern Ireland
The most recent Sky outage reports came from the following cities: Carrickfergus, Belfast, Newtownabbey, Lisburn, Antrim, and Bangor.
| City | Problem Type | Report Time |
|---|---|---|
 Carrickfergus
|
3 hours ago | |
|
Belfast
|
Phone | 3 hours ago |
|
Belfast
|
Phone | 3 hours ago |
|
Belfast
|
Phone | 4 hours ago |
|
Belfast
|
Phone | 4 hours ago |
|
Newtownabbey
|
Internet | 4 hours ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Belfast, Northern Ireland
Latest outage, problems and issue reports in Belfast and nearby locations:
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Robert J.E. Simpson (@avalard) reported from Newtownards, Northern IrelandMid stream and broadband goes down in BT23 @SkyHelpTeam. Run through all the checks and it appears to be a Sky fault... Will have to hope it's fixed by the morning now.
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Shane McKee @shanemuk@mastodon.ie (@shanemuk) reported from Belfast, Northern Ireland@Gar_Zo @Carrots1 @SkyHelpTeam Fibrus were working on the Station Road box the other week. Sounds like this is a fail on the network side...
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Jenine McNab (@jeninbos) reported from Lisburn, Northern Ireland@SkyHelpTeam It seems to be working now. But there was definitely an outage again last night.
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Sean Mc Geown (@SeanyboMcGeown) reported from Belfast, Northern Ireland@SkyHelpTeam how do I cancel a openreach instillation, tried through the phone, told as it was booked cannot cancel, I have to cancel contract after it is installed, which is a waste of time and money already cancelled sky Q, thanks
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Kevin McGuinness 💎 (@McGuinnessKevin) reported from Whiteabbey, Northern Ireland@SkyUK My Sky Broadband appears to be down are there any outages on the Whiteabbey Exchange that you know off?
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Messi_the_best (@Messi_the_best) reported from Newtownabbey, Northern Ireland@SkyHelpTeam Hi I expect Sky to show goodwill to all their customers who were inconvenienced today. My wife & I are both working remotely and there was very poor communication over this issue as well as impacting on the work we need to do #skybroadband
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Glenn Bradley (@BradleyGJ) reported from Belfast, Northern IrelandHad to telephone @SkyHelpTeam @skytv to sort contract details out. Put through to a call centre, passed x3 to finally reach a lady who’s spoken English was not conversational & difficult. On the phone almost 1 hour that cost £24! All a poor example of customer service. #bewarned
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Conor Mc Dermott (@McConor535) reported from Belfast, Northern Ireland@SkyHelpTeam Why are sky taking so long on hdr when bt virgin already support it not good enough sky get it sorted out no more time waisting
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Carol Sands (@cazz611) reported from Doagh, Northern Ireland@SkyHelpTeam hi guys, are there issues currently in the BT39 area in N. Ireland. Problems since last night even after resetting router. Thanks
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kyle barron (@kylebarron01) reported from Belfast, Northern Ireland@SkyUK unable to watch sky sports on #myskygo app but other channels are fine. Error code 17c. Seems to be a common problem with @ThreeUK users!!! According to sky help website. Any chance of sorting this out!!!!
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Stephen Walker (@swalker004) reported from Belfast, Northern IrelandBeen a loyal @SkyUK customer for many years, but current process to move to Sky Q has been ongoing since 3rd August. Shocking service and zero communication. Time to cancel and move to @virginmedia
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Stephen Orr (@stephenorr20) reported from Newtownards, Northern Ireland@SkyHelpTeam are you having issues with connecting skyq boxes on line. I got Q upgrade installed this morning and the box keeps losing connection both through hardwire and Wi-fi. My broadband is working fine for everything else. Getting very very frustrated
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Adam Booth (@helloadambooth) reported from Belfast, Northern Ireland@SkyHelpTeam I just get stuck in a loop of it trying to connect and fix the issue. How do I book an engineer directly since I can’t get out of the loop?
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Gerard Mallon (@GMallon76) reported from Lisburn, Northern Ireland@MichMC1 @premierleague @SkySports @ManUtd It's now or never....
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Ronnie McDowell 🔑 (@RonnieMcD424uk) reported from Belfast, Northern IrelandDisgrace that you can’t get through to @SkyUK @SkyHelpTeam. Services switched off when I can’t get out to pay the bill and when you phone to talk you get zero help!!
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Chelsea (@roundfacee_) reported from Bangor, Northern Ireland@SkyHelpTeam I've accidentally added sky go extra to my account which I I don't want and can't cancel even though I've followed details on website. Please advise
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Kristian Ross (@Kristian7Ross) reported from Belfast, Northern Ireland@mirts88 @S1mge3 @SkySports Same here - sounds like everyone is having the same issue.
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abimo (@abialone) reported from Lisburn, Northern Ireland@SkySports @GNev2 Bad. It was pure crap. Ralf has to go
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Sarah Killops (@Sarahkillops) reported from Carryduff, Northern Ireland@SkyUK Internet irritates me every single day, worst Internet provider!!
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Lynsey (@lynnnnseyj) reported from Belfast, Northern Ireland@SkyHelpTeam I would really appreciate if your sales team would remove me from their calling list...constant calls for a service I have no interest in signing up to. Thanks.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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MYRON PICKS (@whoismyron) reported@BarcaUniversal @SkySports Biggest piece of **** honestly. I’m just glad Real Madrid didn’t get him lmao
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Squonk (@Squonk74) reported@cxdi55 @skytv @SkyHelpTeam I've just left Sky after 26 years. Renewal prices nowhere near good enough to keep me as a customer. Pisses me off that some people will get better offers but that seems to get decided by who you actually talk to and when!
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alex irvine (@alexirvine98) reported@SkyHelpTeam I’ve had no internet all day and I’ve tried to live chat with no resolution. I have had to take a day off work and had terrible customer service
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B o n (@BonMahomesx) reported@SkyHelpTeam hi whats going on with your network? I cant call, text or use my data? My family are having the same issue
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Richard Armstrong (@Richard95646711) reported@SkyHelpTeam been on hold 15 mins. Had the phone put down 3 times and still not changed my contract for my 3 SIM cards. All I keep getting is an Asian fella telling me I’m on hold. Ridiculous sort it out
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Paul Ridley (@PaulRidley5) reported@SkyHelpTeam @SkyUK please sort out your mobile network all the people in my family cannot get signal & cannot sign into account because you send a txt to my mobile which is down!
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Ian kelly (@IanKelly1987) reported@cxdi55 @skytv @SkyHelpTeam Just cancel it
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Brady Clark (@MeltonPosh) reported@SkyHelpTeam Hi, why is it so hard to chase a live issue? Engineer issue passed to openreach and they have left a voicemail saying no issue on line. Now I don't know what is happening. Account number is 630194927418, I have a total loss of broadband service. Please advise.
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The Real Lee Burridge (@leeburridge) reported@SkyHelpTeam Haha even their help team has abandoned their customers.
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maiden86 (@ntlufc) reported@SkySports . another old man Aussie coming across for a final big pay deal at hull fc for 1 season It never ends. Cherry-evans is 38-39 years old stopping a possible British player developing in to his position It’s not huge news it’s sad news for young British league players