Sky Outage Report in Belfast, Northern Ireland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Belfast come from postal codes BT5, BT1, BT6, BT12, BT14, BT11, BT10 and BT7.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Belfast, Northern Ireland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Belfast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 30: Problems at Sky
Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Belfast, Northern Ireland
The most recent Sky outage reports came from the following cities: Belfast, Antrim, Newtownabbey, Bangor and Newtownards.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| TV | ||
| Total Blackout | ||
| Internet | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Belfast, Northern Ireland
Latest outage, problems and issue reports in Belfast and nearby locations:
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Suzi McILwain
(@Suzi_Mcilwain) reported
from
Belfast, Northern Ireland
@SkyHelpTeam @SkyHelpTeam pls let us know when you can support us to fix this problem. No response to email or on the community forum either.
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Rebecca
(@hsiroc87) reported
from
Jordanstown, Northern Ireland
@SkyHelpTeam Newtownabbey (BT37) internet is down. Highly inconvenient. It’s also beeme extremely slow when working.
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Andy Hill
(@FollowAndyHill) reported
from
Bangor, Northern Ireland
@SkyHelpTeam “This content is not available” even though I’ve watched every other day via it with no problems.
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Messi_the_best
(@Messi_the_best) reported
from
Newtownabbey, Northern Ireland
@SkyHelpTeam @JoeAgnew10 Hi I expect Sky to show goodwill to all their customers who were inconvenienced today. My wife & I are both working remotely and there was very poor communication over this issue as well as impacting on the work we need to do #skybroadband
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Jenine McNab
(@jeninbos) reported
from
Lisburn, Northern Ireland
@SkyHelpTeam It seems to be working now. But there was definitely an outage again last night.
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timjacko09
(@timjacko09) reported
from
Ballygowan, Northern Ireland
@SkyHelpTeam It is coming up that all is fine, but I regularly get little periods where signal is sketchy and in particular rooms, it is also not giving me option of booking an engineer.
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Callum Sweetlove
(@callum_slove) reported
from
Belfast, Northern Ireland
@Dan_Fisher_ @SkySportsPL @SkySports Peter Drury would never
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MJ 🇪🇺 #FBPE
(@irisheyed) reported
from
Castlereagh, Northern Ireland
@SkyHelpTeam my box is not working and not of your online/app advice is working....
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Tony Smyth
(@tonysmyth23) reported
from
Belfast, Northern Ireland
Is @SkyUK @bt_uk and all other TV going to give their customer anything that have to stay at home at this bad time 💷💷💷💷💰💰💰
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timjacko09
(@timjacko09) reported
from
Ballygowan, Northern Ireland
@SkyHelpTeam could I get some help with getting a WiFi booster for my home. I am getting some signal black spots I think
-
Fanboy
(@UberGeekFanboy) reported
from
Belfast, Northern Ireland
@Cara_Erin @DisneyPlusUK @SkyHelpTeam If someone in @SkyUK has told you you need to get it through them they are just trying to make a sale. This will work like Netflix etc u just download the app on skybox, iPad, TV, Xbox etc and login
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Ronnie McDowell 🔑
(@RonnieMcD424uk) reported
from
Belfast, Northern Ireland
Disgrace that you can’t get through to @SkyUK @SkyHelpTeam. Services switched off when I can’t get out to pay the bill and when you phone to talk you get zero help!!
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Ryan Batchelor
(@BatchyCOYG) reported
from
Dundonald, Northern Ireland
@ToonFan14 @SkySports @PeteGravesTV BT Sports is just as bad. We should be thanking him 🙄
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Gerard
(@gerardmc66) reported
from
Belfast, Northern Ireland
@SkyHelpTeam sky broadband down again in #Belfast 2nd time in a week not good enough #skybroadband #HELP
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Phil Designs
(@PhilDesignsNI) reported
from
Dundonald, Northern Ireland
@SkyHelpTeam broadband isn’t working in Belfast BT16 area, looking at Twitter seems to be a problem across the country.
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Stephen Orr
(@stephenorr20) reported
from
Newtownards, Northern Ireland
@SkyHelpTeam are you having issues with connecting skyq boxes on line. I got Q upgrade installed this morning and the box keeps losing connection both through hardwire and Wi-fi. My broadband is working fine for everything else. Getting very very frustrated
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Chelsea
(@roundfacee_) reported
from
Bangor, Northern Ireland
@SkyHelpTeam I've accidentally added sky go extra to my account which I I don't want and can't cancel even though I've followed details on website. Please advise
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Messi_the_best
(@Messi_the_best) reported
from
Newtownabbey, Northern Ireland
@SkyHelpTeam Hi I expect Sky to show goodwill to all their customers who were inconvenienced today. My wife & I are both working remotely and there was very poor communication over this issue as well as impacting on the work we need to do #skybroadband
-
Debs Magee
(@foreverrockdm) reported
from
Glenavy, Northern Ireland
Becoming increasingly frustrated with @SkyUK. Viewing card has magically unpaired itself from my SkyHD box, website refuses to let me login to fix it. Just wonderful.
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David Phelan
(@DavidPMet) reported
from
Lisburn, Northern Ireland
@SkyHelpTeam for the second month in a row there's an issue with the Sky Sports app. £5.99 per month and I keep getting told I don't have a subscription. Paying for a service I'm not receiving 👎🏼
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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tashax
(@mcauley100) reported
@SkyHelpTeam hi looking for help with a router that was sent back via the post office and I keep getting letters and messages saying that it hasnt been received, and I have to pay a fine of £50, I don't have the return receipt and I'm not paying for something I don't have!
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Andrew Williams
(@AndrewW78343311) reported
@SkyUK avoid Sky glass ar all costs. Terrible product, so unreliable. Typical sky, all about the money, not worried about the quality of what is being paid for.
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Steven Tierney
(@StevenTierneyST) reported
@OddsOnFPL @AskAIB @SkyUK Stupid virgins
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Old man of the tweet
(@wrinklytimelord) reported
@SkyHelpTeam It's my sister's broadband so can't sign in without her login details
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David Roberts
(@davidusroberts) reported
@SkyHelpTeam hi I want to cancel my Sky TV. I know I need to give 31 days notice but I can’t seem to do it online. What’s the telephone number please?
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Wilsation 🇱🇰 ඇලෙක්ස්
(@wilsation_al) reported
@OpenreachHelp @SkyHelpTeam My dad has been on at sky to try make you do something but to no avail. It’s amazing that companies such as sky haven’t managed to do all the work themselves, they can’t be happy having to apologise for openreach’s poor service all the time.
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Tracy
(@Tabs27) reported
Having been a loyal customer for many years I feel I should look else where. Customer services at @SkyHelpTeam are clearly non existent. & I don't want to spend time & money on the phone to them when they should be contacting me!
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mark ryan
(@markdpryan) reported
@SkyHelpTeam Poor excuse.. you can use a thread to reply?
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🛡
(@5thOJ) reported
you’ll never get a dime from me ******** ****** @SkySports
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Dave
(@DaveNoMercy64) reported
Hi @SkyHelpTeam I switched to Sky Glass last week, in a room where net speed is picking up 100mb, but the TV is really choppy (keeps stopping) with live stream. YouTube/Netflix all work fine, but live TV is bad. Thinking of sending it back. Any advice on how to improve it