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Sky outages and service status in Belfast, Northern Ireland

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Belfast, including 0 direct reports.
  • The most common problems reported in this area mention Phone, TV, and E-mail.
  • The most recent signal from this area was received Aug 13, 10:26 PM GMT+1.
  • 60% Phone (60%)
  • 20% TV (20%)
  • 10% E-mail (10%)
  • 10% Internet (10%)

The latest reports from users having issues in Belfast come from postal codes BT12 , BT5 , BT13 , BT8 and BT14 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Belfast, Northern Ireland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Belfast, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 16: Problems at Sky

Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Belfast, Northern Ireland

The most recent Sky outage reports came from the following cities: Carrickfergus, Belfast, Newtownabbey, Lisburn, Antrim, and Bangor.

CityProblem TypeReport Time
Carrickfergus E-mail 3 days ago
Belfast Phone 3 days ago
Belfast Phone 3 days ago
Belfast Phone 3 days ago
Belfast Phone 3 days ago
Newtownabbey Internet 3 days ago

Nearby cities with recent reports

Carrickfergus

1 recent signals

3 days ago
Newtownabbey

1 recent signals

3 days ago
Lisburn

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Belfast, Northern Ireland

Latest outage, problems and issue reports in Belfast and nearby locations:

  • 1858scrabo
    John 🇬🇧 (@1858scrabo) reported from Newtownards, Northern Ireland

    @SkyHelpTeam Hi I've a, question regarding broadband I'm on the best package, however on my open reach box on the wall the Los light has gone out Any idea how I go about fixing this issue?

  • sheilaloughlin_
    Sheilabo (@sheilaloughlin_) reported from Carrickfergus, Northern Ireland

    20 mins waiting time on fone to get through to @SkyUK .. held on for 11 mins then hung up cos I panicked about the cost, could someone from sky customer service please pm me so I can get a call back!

  • ProfCTurner
    Professor Colin Turner (@ProfCTurner) reported from Bangor, Northern Ireland

    @SkyHelpTeam The outage is one thing and a nuisance of course, but my real problem is that the hub is persistently crashing / restarting and reporting this was due to a kernel panic. An outage shouldn't cause this.

  • irisheyed
    MJ 🇪🇺 #FBPE (@irisheyed) reported from Castlereagh, Northern Ireland

    @SkyHelpTeam my box is not working and not of your online/app advice is working....

  • scroogey_ni
    James (@scroogey_ni) reported from Belfast, Northern Ireland

    @SkyHelpTeam hi was there issues with Broadband speeds yesterday in BT37, my speeds fluctuated from 3mb to 60mb... Was causing issues with connections. I'm registered with the accessibility team as having a hearing loss. James

  • HillisSm
    SMHillis (@HillisSm) reported from Lisburn, Northern Ireland

    @SkyHelpTeam any timeline to fix the fault in Lisburn? Been down nearly 2 hours now

  • Andy_Wilson1
    Andrew Wilson (@Andy_Wilson1) reported from Carrickfergus, Northern Ireland

    @SkyHelpTeam Sky internet was down around 2:30pm again today and from 5:30 this evening to present. All diagnostic checks have been carried out and no solution.

  • dj_frodo
    👻 Claire 👻 (@dj_frodo) reported from Belfast, Northern Ireland

    Anyone having issues with Sky internet? @SkyHelpTeam #Belfast

  • AngieYWine
    Angie (@AngieYWine) reported from Belfast, Northern Ireland

    Woeful customer service from @SkyUK broadband. After 20 years as a Sky customer & 90 mins + this evening spent on a call trying to resolve dreadful internet connectivity & speed, their only advice was “feel free to move” #fail

  • PhilDesignsNI
    Phil Designs (@PhilDesignsNI) reported from Dundonald, Northern Ireland

    @SkyHelpTeam broadband isn’t working in Belfast BT16 area, looking at Twitter seems to be a problem across the country.

  • abialone
    abimo (@abialone) reported from Lisburn, Northern Ireland

    @SkySports Anybody defending that crap needs their head examined. Biggest joke of a club. Players do not give a damn and Ralf is a joke of a manager

  • RonnieMcD424uk
    Ronnie McDowell 🔑 (@RonnieMcD424uk) reported from Belfast, Northern Ireland

    Disgrace that you can’t get through to @SkyUK @SkyHelpTeam. Services switched off when I can’t get out to pay the bill and when you phone to talk you get zero help!!

  • jorisminne
    Joris (@jorisminne) reported from Castlereagh, Northern Ireland

    @SkyHelpTeam message says “no programmes are currently being broadcast on this channel”. All other apps, on demand, cinema, etc working. Can you help?

  • bigal2202
    Alan (@bigal2202) reported from Newtownards, Northern Ireland

    @dtulloch20 @SkyUK Daniel I've been with sky 25 years used their internet for the last 4 and honestly I've had no bother at all. I know there are a lot of complaints and problems with their service, maybe I'm just one of the lucky few.😐

  • BradleyGJ
    Glenn Bradley (@BradleyGJ) reported from Belfast, Northern Ireland

    Had to telephone @SkyHelpTeam @skytv to sort contract details out. Put through to a call centre, passed x3 to finally reach a lady who’s spoken English was not conversational & difficult. On the phone almost 1 hour that cost £24! All a poor example of customer service. #bewarned

  • DarrenAspinall3
    Darren Aspinall (@DarrenAspinall3) reported from Bangor, Northern Ireland

    @MelaniePrentic2 @SkySports No Mel because he never played for one of the other big clubs just the mighty blues.

  • McConor535
    Conor Mc Dermott (@McConor535) reported from Belfast, Northern Ireland

    @SkyHelpTeam How many days till hdr support on sky q

  • AndrewMuckaluck
    Andrew McCullough (@AndrewMuckaluck) reported from Antrim and Newtownabbey, Northern Ireland

    Maybe I’m in the wrong place on this. But I paid my money to watch a game tonight, @SkySports, @SkySportsPL. Spent over 24hrs listening to opinion and comment on the #SuperLeague. Can we focus on the game, or cancel the show tonight? Haven’t even shared the team news! Am

  • photosbydarren
    Darren M. (@photosbydarren) reported from Lisburn, Northern Ireland

    @SkySports If it's that bad, why did you use the words in your post? I'm calling the police 🚨🚨

  • kevinoneill_93
    Kevin O'Neill (@kevinoneill_93) reported from Belfast, Northern Ireland

    Skysports coverage is so bad

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • jarrel_e
    J (@jarrel_e) reported

    @IconicGoal @BarcaUniversal @SkySports We don’t give a **** lol. Y’all still haven’t paid us for Torres. Pay full price or wait. Some things are principle.

  • bazza2774
    Baz (@bazza2774) reported

    @cxdi55 @skytv @SkyHelpTeam Cancel it and put it in your partners name as a new customer

  • mercythe16th
    thebillionaireduchess (@mercythe16th) reported

    @SkySports @Kingballer_824Q It was stupid of them to put a deadline on a player that is not even in hot demand.

  • JarheadSteve
    STEVE WILLIAMS (@JarheadSteve) reported

    @Wakey1234 @SkyHelpTeam Have exactly same problem!

  • cmwba
    Colin Morty (@cmwba) reported

    @SkyFootball @SkySports @virginmedia no apology for the technicsl issues with red button matches today? How many seasons have subscribers had to put up these issues. Not good enough.

  • mahoosivemike
    M (@mahoosivemike) reported

    @cxdi55 @skytv @SkyHelpTeam Call them up and tell them you’re a loyal customer and struggling financially, they will meet you half way.

  • deejmakey
    D_J_MAKEY (@deejmakey) reported

    The refereeing for the York vs Bristol rovers game has to be some of the worst I have ever seen. @SkyBetLeagueTwo @SkySports

  • TheWomanHolmes
    The Woman (@TheWomanHolmes) reported

    @bmstewart2004 I cancelled it after a terrible service and being passed around Philippines AND Africa, with none of them being able to understand me.. NOW @SkyHelpTeam are threatening me with bailiffs and court action! UNBELIEVABLE!

  • wigman57
    Kenneth Gyles (@wigman57) reported

    @skyhelpteam my wi-fi is rubbish really slow and have fibre.

  • _Mikedefc
    Michael (@_Mikedefc) reported

    @cxdi55 @skytv @SkyHelpTeam Cancel then rejoin