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Sky outages and service status in Belfast, Northern Ireland

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Belfast, including 0 direct reports.
  • The most common problems reported in this area mention Phone, TV, and E-mail.
  • The most recent signal from this area was received Aug 13, 10:26 PM GMT+1.
  • 60% Phone (60%)
  • 20% TV (20%)
  • 10% E-mail (10%)
  • 10% Internet (10%)

The latest reports from users having issues in Belfast come from postal codes BT12 , BT5 , BT13 , BT8 and BT14 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Belfast, Northern Ireland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Belfast, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 15: Problems at Sky

Sky is having issues since 09:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Belfast, Northern Ireland

The most recent Sky outage reports came from the following cities: Carrickfergus, Belfast, Newtownabbey, Lisburn, Antrim, and Bangor.

CityProblem TypeReport Time
Carrickfergus E-mail 1 day ago
Belfast Phone 1 day ago
Belfast Phone 1 day ago
Belfast Phone 1 day ago
Belfast Phone 1 day ago
Newtownabbey Internet 1 day ago

Nearby cities with recent reports

Carrickfergus

1 recent signals

1 day ago
Newtownabbey

1 recent signals

1 day ago
Lisburn

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Belfast, Northern Ireland

Latest outage, problems and issue reports in Belfast and nearby locations:

  • LorraineSloan72
    Lorraine Mcmullan (@LorraineSloan72) reported from Newtownabbey, Northern Ireland

    @loulouxyz @SkyHelpTeam I am still getting the same message, are there still problems? Seems to be dragging on........surely it should be sorted by now?

  • irishbazdev
    Barry Devlin (@irishbazdev) reported from Belfast, Northern Ireland

    Was supposed to have been called between 2 and 3 @SkyUK but like most of your promises are not kept. Please add this to my ongoing complaint. Cheers

  • jeninbos
    Jenine McNab (@jeninbos) reported from Lisburn, Northern Ireland

    @SkyHelpTeam It seems to be working now. But there was definitely an outage again last night.

  • Messi_the_best
    Messi_the_best (@Messi_the_best) reported from Newtownabbey, Northern Ireland

    @SkyHelpTeam Hi I expect Sky to show goodwill to all their customers who were inconvenienced today. My wife & I are both working remotely and there was very poor communication over this issue as well as impacting on the work we need to do #skybroadband

  • DamianFog
    Damian Fogarty 😷💉💉💉🇪🇺🇺🇦 (@DamianFog) reported from Belfast, Northern Ireland

    @cm062010 @SkySports Me too but not HD; poor show Sky.

  • GMallon76
    Gerard Mallon (@GMallon76) reported from Lisburn, Northern Ireland

    @MichMC1 @premierleague @SkySports @ManUtd It's now or never....

  • Suzi_Mcilwain
    Suzi McILwain (@Suzi_Mcilwain) reported from Belfast, Northern Ireland

    @SkyHelpTeam @SkyHelpTeam pls let us know when you can support us to fix this problem. No response to email or on the community forum either.

  • Kristian7Ross
    Kristian Ross (@Kristian7Ross) reported from Belfast, Northern Ireland

    @mirts88 @S1mge3 @SkySports Same here - sounds like everyone is having the same issue.

  • McConor535
    Conor Mc Dermott (@McConor535) reported from Belfast, Northern Ireland

    @SkyHelpTeam How many days till hdr support on sky q

  • ColletteC68
    Collette Caldwell (@ColletteC68) reported from Belfast, Northern Ireland

    @SkyHelpTeam is there a problem with the sky app. Keeps popping up with an unknown error has occurred please retry. Retrying isn’t helping

  • dj_frodo
    👻 Claire 👻 (@dj_frodo) reported from Belfast, Northern Ireland

    Anyone having issues with Sky internet? @SkyHelpTeam #Belfast

  • smivchester
    SMIVCHESTER UNITED🇮🇪 (@smivchester) reported from Castlereagh, Northern Ireland

    @SkySports Never a red

  • DavidPMet
    David Phelan (@DavidPMet) reported from Lisburn, Northern Ireland

    @SkyHelpTeam for the second month in a row there's an issue with the Sky Sports app. £5.99 per month and I keep getting told I don't have a subscription. Paying for a service I'm not receiving 👎🏼

  • bigal2202
    Alan (@bigal2202) reported from Newtownards, Northern Ireland

    @aliya26x @SkyUK Hey smart hole, you dont know what I'm paying . I only said I phoned regarding this offer. Sit down and STFU. ********.🖕

  • roundfacee_
    Chelsea (@roundfacee_) reported from Bangor, Northern Ireland

    @SkyHelpTeam I've accidentally added sky go extra to my account which I I don't want and can't cancel even though I've followed details on website. Please advise

  • jorisminne
    Joris (@jorisminne) reported from Castlereagh, Northern Ireland

    @SkyHelpTeam message says “no programmes are currently being broadcast on this channel”. All other apps, on demand, cinema, etc working. Can you help?

  • dan_montague
    Dan Montague (@dan_montague) reported from Hillsborough, Northern Ireland

    @SkyHelpTeam been “on hold” for a web chat agent for 2hours - I want to cancel my TV subscription and amend my broadband/talk subscription... do not blame COVID!!

  • irisheyed
    MJ 🇪🇺 #FBPE (@irisheyed) reported from Castlereagh, Northern Ireland

    @SkyHelpTeam my box is not working and not of your online/app advice is working....

  • sbd233
    Socially Distant Steve Returns (@sbd233) reported from Belfast, Northern Ireland

    @SkySports Shilton’s support of UKIP and xenophobic rants leave quite a sour taste.

  • McGuinnessKevin
    Kevin McGuinness 💎 (@McGuinnessKevin) reported from Whiteabbey, Northern Ireland

    @SkyUK My Sky Broadband appears to be down are there any outages on the Whiteabbey Exchange that you know off?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • AdamH_Ash
    Adam (@AdamH_Ash) reported

    @cxdi55 @skytv @SkyHelpTeam Cancelled just this week for the same reason. More than doubled my tv package and broadband and the best they could offer me was £3 off. Horrible to deal with. Their retention team used to be ok now it’s gone down big time!

  • paulgudj
    Paul Gudgeon 🦊💙 (@paulgudj) reported

    @cxdi55 @skytv @SkyHelpTeam 💯 I left Sky last month after being a customer for over 30 years. Feel like we are being forced to pay massive rises in prices because they are so desperate to keep the football and have to pay through the nose for it. I’m £130 better off.

  • JarheadSteve
    STEVE WILLIAMS (@JarheadSteve) reported

    @Wakey1234 @SkyHelpTeam Have exactly same problem!

  • niiciidee
    Nici Donnelly (@niiciidee) reported

    @MarciaBarry43 @SkyHelpTeam It’s disgusting as Sky are being of no help whatsoever. They’ve been down for 4 hours now. We will definitely be looking to change providers

  • F1Arsenil
    ArseF1 (@F1Arsenil) reported

    @cxdi55 @skytv @SkyHelpTeam Virgin are no different! Mine went from 36 to 66 on same plan if I renewed. New customer gets it for 33! Just cancel and open a new contract

  • spikeq7
    Spike Q7 (@spikeq7) reported

    @cxdi55 @skytv @SkyHelpTeam Its always the same with sky and virgin. Charge a ridiculous price then when you cancel it their customer retention team get in touch and offer you a better deal. Very odd business model to p off your customers

  • wigman57
    Kenneth Gyles (@wigman57) reported

    @skyhelpteam my wi-fi is rubbish really slow and have fibre.

  • 5hadowtv
    5hadow_TV (@5hadowtv) reported

    @cxdi55 @skytv @SkyHelpTeam Switched to EE never looked back

  • stevecook1982
    Boro (@stevecook1982) reported

    @cxdi55 @skytv @SkyHelpTeam Leave and let someone else in your household become a new customer- thank me later

  • truthtellerGB
    TheseColorsDontRun (@truthtellerGB) reported

    @cxdi55 @skytv @SkyHelpTeam The joke is that you are paying so much for so little service. Cancel and move on.