1. Home
  2. Companies
  3. Sky
  4. Belfast
Sky

Sky outages and service status in Belfast, Northern Ireland

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 8 outage signals in the last 24 hours around Belfast, including 8 direct reports.
  • The most common problems reported in this area mention Phone, TV, and E-mail.
  • The most recent signal from this area was received Aug 13, 10:26 PM GMT+1.
  • 55% Phone (55%)
  • 18% TV (18%)
  • 9% E-mail (9%)
  • 9% Internet (9%)
  • 9% Wi-fi (9%)

The latest reports from users having issues in Belfast come from postal codes BT12 , BT5 , BT13 , BT8 and BT14 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Belfast, Northern Ireland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Belfast, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 14: Problems at Sky

Sky is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Belfast, Northern Ireland

The most recent Sky outage reports came from the following cities: Carrickfergus, Belfast, Newtownabbey, Lisburn, Antrim, and Bangor.

CityProblem TypeReport Time
Carrickfergus E-mail 22 hours ago
Belfast Phone 23 hours ago
Belfast Phone 23 hours ago
Belfast Phone 23 hours ago
Belfast Phone 23 hours ago
Newtownabbey Internet 23 hours ago

Nearby cities with recent reports

Carrickfergus

1 recent signals

22 hours ago
Newtownabbey

1 recent signals

23 hours ago
Lisburn

1 recent signals

24 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Belfast, Northern Ireland

Latest outage, problems and issue reports in Belfast and nearby locations:

  • jorisminne
    Joris (@jorisminne) reported from Castlereagh, Northern Ireland

    @SkyHelpTeam message says “no programmes are currently being broadcast on this channel”. All other apps, on demand, cinema, etc working. Can you help?

  • McConor535
    Conor Mc Dermott (@McConor535) reported from Belfast, Northern Ireland

    @SkyHelpTeam How many days till hdr support on sky q

  • Adammisc20
    The man Its crossbow (Adam) 😎 (@Adammisc20) reported from Newtownards, Northern Ireland

    **** SKY WORST INTERNET OUT @SkyUK it’s down 24/7 #skyinternet

  • steven_H16
    YisWorldWeird #FBPE (@steven_H16) reported from Crumlin, Northern Ireland

    I never realised Drone Racing was a sport until now #boredsunday #skySports

  • roundfacee_
    Chelsea (@roundfacee_) reported from Bangor, Northern Ireland

    @SkyHelpTeam I've accidentally added sky go extra to my account which I I don't want and can't cancel even though I've followed details on website. Please advise

  • BradleyGJ
    Glenn Bradley (@BradleyGJ) reported from Belfast, Northern Ireland

    @Ppreally111Pp @SkyHelpTeam @skytv it had ran out so began getting emails ratcheting up costs unless I contacted them. Phone call alone cost £24. With them 22 years and never encountered prior but customer service appears to be outsourced now. Utterly poor service experience so just warning others to be wary.

  • jcampbell1979
    Jonathan Campbell (@jcampbell1979) reported from Jordanstown, Northern Ireland

    Fix the sound @SkySports on the @FAIreland game. It's not syncing correctly with commentator 2 secs ahead of the picture.

  • tomcahill7
    Thomas Cahill (@tomcahill7) reported from Belfast, Northern Ireland

    @SkyHelpTeam So that's a no then. What's the use of a 65" Glass Tv and being told to buy and watch on my phone. Sky Glass is totally 💩 I'll be on the phone to cancel as it was mis-sold to me.

  • Messi_the_best
    Messi_the_best (@Messi_the_best) reported from Newtownabbey, Northern Ireland

    @SkyHelpTeam @JoeAgnew10 Hi I expect Sky to show goodwill to all their customers who were inconvenienced today. My wife & I are both working remotely and there was very poor communication over this issue as well as impacting on the work we need to do #skybroadband

  • KatieRua
    Katherine McCloskey (@KatieRua) reported from Newtownabbey, Northern Ireland

    @SkyHelpTeam I have had no satellite signal for 2 days now. Have followed all steps on the app and website. No known service issues in the area either.

  • stephenorr20
    Stephen Orr (@stephenorr20) reported from Newtownards, Northern Ireland

    @SkyHelpTeam are you having issues with connecting skyq boxes on line. I got Q upgrade installed this morning and the box keeps losing connection both through hardwire and Wi-fi. My broadband is working fine for everything else. Getting very very frustrated

  • GuidoRugo
    Guido (@GuidoRugo) reported from Comber, Northern Ireland

    @SkyHelpTeam I already did it, they told me there is no issue with my account. I also reset password, but still get the message, even with a wrong password

  • DarrenAspinall3
    Darren Aspinall (@DarrenAspinall3) reported from Bangor, Northern Ireland

    @MelaniePrentic2 @SkySports No Mel because he never played for one of the other big clubs just the mighty blues.

  • letsstopthespin
    Arty Russell (@letsstopthespin) reported from Belfast, Northern Ireland

    @longdistblue @RedAndWhiteAlex @SkySports Shame very few if you like going to the ground to support the team, eh? How much more embarrassment can be heaped on to your club? Once the authorities grow a pair and start to enforce their own rules, the trophies will stop. Who are you going to support, then?

  • AndrewPaul70
    Andrew Williamson (@AndrewPaul70) reported from Bangor, Northern Ireland

    @SkySports Not a Liverpool fan I admit, but thought the best one today was Henderson going down with an obvious injury, no contact, and the ref awards a free kick!?! They do not appear to understand the game, and suspect few of them have played it

  • sonnyboiiiiii
    Micheal (@sonnyboiiiiii) reported from Belfast, Northern Ireland

    @SkySports Wish this scruffy **** would just **** off!! Annoying ****!!

  • BradleyGJ
    Glenn Bradley (@BradleyGJ) reported from Belfast, Northern Ireland

    Had to telephone @SkyHelpTeam @skytv to sort contract details out. Put through to a call centre, passed x3 to finally reach a lady who’s spoken English was not conversational & difficult. On the phone almost 1 hour that cost £24! All a poor example of customer service. #bewarned

  • shanemuk
    Shane McKee @shanemuk@mastodon.ie (@shanemuk) reported from Greenisland, Northern Ireland

    @SkyHelpTeam Is Northern Ireland down too? (Greenisland Carrickfergus)

  • shanemuk
    Shane McKee @shanemuk@mastodon.ie (@shanemuk) reported from Belfast, Northern Ireland

    @Gar_Zo @Carrots1 @SkyHelpTeam Fibrus were working on the Station Road box the other week. Sounds like this is a fail on the network side...

  • prettyflyit
    Joe🧑🏻‍💻 (@prettyflyit) reported from Bangor, Northern Ireland

    Did Jamie Redknapp just say @tsilva3 never won the Champions League? Someone wanna tell him? 🤔 #SkySports #Chelsea

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Derek36796760
    Derek (@Derek36796760) reported

    @cxdi55 @skytv @SkyHelpTeam I had exactly the same problem, retention team couldn’t do anything yet when I left sky told me they could have done for £25 rather than £44! I’d already signed up with Vodafone

  • FSC4W
    Rusty (@FSC4W) reported

    @cxdi55 @skytv @SkyHelpTeam **** them and switch to a different provider.

  • MuskCaughtAP
    🇻🇮 (@MuskCaughtAP) reported

    @SkyHelpTeam You guys are useless. I’ve been in the queue for an hour, it seems like you don’t want to face the music in regards to my complaint

  • RamsbottomMark
    m (@RamsbottomMark) reported

    @cxdi55 @skytv @SkyHelpTeam got the same with virgin media ..needs a regulation like with car insurance where they have to offer you the same deal as a new customer

  • MartMart_62
    Mart Mart (@MartMart_62) reported

    @cxdi55 @skytv @SkyHelpTeam Sky customer for almost 27 years. Price jumped to £180. New customers get a similar package for £71. Only difference was I had sky Q the new one was sky stream. Tried to haggle but their best price was nowhere near the new customer price. Needless to say I start virgin next week

  • TFtruckerhats
    Trash Flowers Trucker Hats (@TFtruckerhats) reported

    @BarcaUniversal @SkySports Shut ******** up and play you idiot

  • old_doozer
    Andy Conroy (@old_doozer) reported

    @cxdi55 @skytv @SkyHelpTeam I recently switched to Sky from NOW (owned by Sky) who had offered me a similar choice for their "Powered by Sky" service. Not only did I get it direct from Sky for £27, I also picked up a £105 new customer gift card.

  • mahoosivemike
    M (@mahoosivemike) reported

    @cxdi55 @skytv @SkyHelpTeam Call them up and tell them you’re a loyal customer and struggling financially, they will meet you half way.

  • diygolf
    John Pennington💙 (@diygolf) reported

    @SkyHelpTeam I’m not with you anymore never ever will be again your company is a disgrace

  • AdamH_Ash
    Adam (@AdamH_Ash) reported

    @cxdi55 @skytv @SkyHelpTeam Cancelled just this week for the same reason. More than doubled my tv package and broadband and the best they could offer me was £3 off. Horrible to deal with. Their retention team used to be ok now it’s gone down big time!