1. Home
  2. Companies
  3. Sky
  4. Belfast
Sky

Sky outages and service status in Belfast, Northern Ireland

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 9 outage signals in the last 24 hours around Belfast, including 9 direct reports.
  • The most common problems reported in this area mention Phone, TV, and E-mail.
  • The most recent signal from this area was received Aug 13, 10:26 PM GMT+1.
  • 55% Phone (55%)
  • 18% TV (18%)
  • 9% E-mail (9%)
  • 9% Internet (9%)
  • 9% Wi-fi (9%)

The latest reports from users having issues in Belfast come from postal codes BT12 , BT5 , BT13 , BT8 and BT14 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Belfast, Northern Ireland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Belfast, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 14: Problems at Sky

Sky is having issues since 02:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Belfast, Northern Ireland

The most recent Sky outage reports came from the following cities: Carrickfergus, Belfast, Newtownabbey, Lisburn, Antrim, and Bangor.

CityProblem TypeReport Time
Carrickfergus E-mail 10 hours ago
Belfast Phone 10 hours ago
Belfast Phone 10 hours ago
Belfast Phone 11 hours ago
Belfast Phone 11 hours ago
Newtownabbey Internet 11 hours ago

Nearby cities with recent reports

Carrickfergus

1 recent signals

10 hours ago
Newtownabbey

1 recent signals

11 hours ago
Lisburn

1 recent signals

11 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Belfast, Northern Ireland

Latest outage, problems and issue reports in Belfast and nearby locations:

  • roundfacee_
    Chelsea (@roundfacee_) reported from Bangor, Northern Ireland

    @SkyHelpTeam I've accidentally added sky go extra to my account which I I don't want and can't cancel even though I've followed details on website. Please advise

  • SeanyboMcGeown
    Sean Mc Geown (@SeanyboMcGeown) reported from Belfast, Northern Ireland

    @SkyHelpTeam how do I cancel a openreach instillation, tried through the phone, told as it was booked cannot cancel, I have to cancel contract after it is installed, which is a waste of time and money already cancelled sky Q, thanks

  • photosbydarren
    Darren M. (@photosbydarren) reported from Lisburn, Northern Ireland

    @SkySports If it's that bad, why did you use the words in your post? I'm calling the police 🚨🚨

  • DamianFog
    Damian Fogarty 😷💉💉💉🇪🇺🇺🇦 (@DamianFog) reported from Belfast, Northern Ireland

    @cm062010 @SkySports Me too but not HD; poor show Sky.

  • swalker004
    Stephen Walker (@swalker004) reported from Belfast, Northern Ireland

    Been a loyal @SkyUK customer for many years, but current process to move to Sky Q has been ongoing since 3rd August. Shocking service and zero communication. Time to cancel and move to @virginmedia

  • shanemuk
    Shane McKee @shanemuk@mastodon.ie (@shanemuk) reported from Greenisland, Northern Ireland

    @SkyHelpTeam Is Northern Ireland down too? (Greenisland Carrickfergus)

  • Messi_the_best
    Messi_the_best (@Messi_the_best) reported from Newtownabbey, Northern Ireland

    @SkyHelpTeam Hi I expect Sky to show goodwill to all their customers who were inconvenienced today. My wife & I are both working remotely and there was very poor communication over this issue as well as impacting on the work we need to do #skybroadband

  • PcConlon
    P Conlon PC (@PcConlon) reported from Belfast, Northern Ireland

    @SkySports thank **** for iptv not having to pay to listen to that ball bag Neville for 90mins talking ballixs with Tylers penis as a mic

  • BobAlgie21
    Bobby Algie (@BobAlgie21) reported from Castlereagh, Northern Ireland

    @SkySports need to sort their priorities out, not showing coverage of the mens PGA tour till 11:30pm and putting womens golf on. Mens via red button absolute disgrace the womens should be on the red button. Surely it should be down to viewing figures! #Arseholes

  • helloadambooth
    Adam Booth (@helloadambooth) reported from Belfast, Northern Ireland

    @SkyHelpTeam Hi, I’m having constant Broadband drops in Belfast. I don’t see any reported issues on your official page?

  • SeanOSu89588812
    Sean Osullivan (@SeanOSu89588812) reported from Antrim and Newtownabbey, Northern Ireland

    @SkyHelpTeam Hello I had my mobile account suspended because my bill was late I paid it this morning I am looking to get my account working again I can't ring anyone as it says not registered on this network every time I make a call

  • irisheyed
    MJ 🇪🇺 #FBPE (@irisheyed) reported from Castlereagh, Northern Ireland

    @SkyHelpTeam my box is not working and not of your online/app advice is working....

  • kylebarron01
    kyle barron (@kylebarron01) reported from Belfast, Northern Ireland

    @SkyUK unable to watch sky sports on #myskygo app but other channels are fine. Error code 17c. Seems to be a common problem with @ThreeUK users!!! According to sky help website. Any chance of sorting this out!!!!

  • UKNeil1979
    UK Neil (@UKNeil1979) reported from Greenisland, Northern Ireland

    Annnnnnnd Sky Broadband is down again, and again it’s either on a Monday or a Tuesday 🙄 Someone may think these power shortages are being arrange for something particular 🤔🤔🤔 @SkyHelpTeam

  • BradleyGJ
    Glenn Bradley (@BradleyGJ) reported from Belfast, Northern Ireland

    Had to telephone @SkyHelpTeam @skytv to sort contract details out. Put through to a call centre, passed x3 to finally reach a lady who’s spoken English was not conversational & difficult. On the phone almost 1 hour that cost £24! All a poor example of customer service. #bewarned

  • stephenorr20
    Stephen Orr (@stephenorr20) reported from Newtownards, Northern Ireland

    @SkyHelpTeam are you having issues with connecting skyq boxes on line. I got Q upgrade installed this morning and the box keeps losing connection both through hardwire and Wi-fi. My broadband is working fine for everything else. Getting very very frustrated

  • bigal2202
    Alan (@bigal2202) reported from Newtownards, Northern Ireland

    @dtulloch20 @SkyUK Daniel I've been with sky 25 years used their internet for the last 4 and honestly I've had no bother at all. I know there are a lot of complaints and problems with their service, maybe I'm just one of the lucky few.😐

  • foreverrockdm
    Debs Magee (@foreverrockdm) reported from Glenavy, Northern Ireland

    Becoming increasingly frustrated with @SkyUK. Viewing card has magically unpaired itself from my SkyHD box, website refuses to let me login to fix it. Just wonderful.

  • ProfCTurner
    Professor Colin Turner (@ProfCTurner) reported from Bangor, Northern Ireland

    @SkyHelpTeam The outage is one thing and a nuisance of course, but my real problem is that the hub is persistently crashing / restarting and reporting this was due to a kernel panic. An outage shouldn't cause this.

  • GMallon76
    Gerard Mallon (@GMallon76) reported from Lisburn, Northern Ireland

    @MichMC1 @premierleague @SkySports @ManUtd It's now or never....

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • BullThe384402
    CryptoBullThe3Rd (@BullThe384402) reported

    @niiciidee @SkyHelpTeam It’s Sky They have lost the whole phone network by the looks of it Internet still working obviously so use WhatsApp for urgent calls

  • DannyLee1980
    Danny Lee ♿🐕‍🦺🇬🇧🎖️ (@DannyLee1980) reported

    @PaulRidley5 @SkyHelpTeam @SkyUK Have you tried to enable WiFi calling it should allow you to receive sms while the local masts is down.

  • RobDonalds38035
    Rob Donaldson (@RobDonalds38035) reported

    @SkyHelpTeam This just shows you exactly how piss poor Sky has become. While making billions. You don’t even have anyone working your online account. It’s not even monitored

  • Nicky73Nicky
    Nicky Allen (@Nicky73Nicky) reported

    @cxdi55 @skytv @SkyHelpTeam Cancel everything and leave it about 3 days. Sky will call you back beginning you to stay for about £26, then throw in Netflix and probably send someone over to nosh you off 👍

  • Richard95646711
    Richard Armstrong (@Richard95646711) reported

    @SimonBeeby1 @SkyHelpTeam All the family has sky mobile and we can’t call or receive anything. Fuckkng joke. Both kids are out can’t get in contact. @SkyHelpTeam are ****

  • Bantamigo88
    JamieB (@Bantamigo88) reported

    @cxdi55 @skytv @SkyHelpTeam Did the same, threatened to cancel and initially they couldn’t do any better, then all of a sudden they offered me fibre broadband for 24 quid and sky stream for 20 quid.

  • pri_rozay_stahh
    OfficialLadyChaos (@pri_rozay_stahh) reported

    @status_is_down Cant make no calls, nothing. @SkyHelpTeam need to fix this

  • niiciidee
    Nici Donnelly (@niiciidee) reported

    @BullThe384402 @SkyHelpTeam My elderly mother in law does not have WiFi & only has a landline, so she has no way of contacting us in an emergency!

  • jeb_mr
    MrJEB (@jeb_mr) reported

    @SkyUK are customers going to get compensation for the outage? It has been ongoing for ages. You could give at least £5 compensation per customer.

  • kavohFCB
    zavohdd (@kavohFCB) reported

    @BarcaUniversal @SkySports Man just send the bid holy ****