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Sky Outage Report in Belfast, Northern Ireland

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Belfast come from postal codes BT6 , BT5 , BT4 , BT12 , BT1 , BT14 , BT13 and BT15 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Belfast, Northern Ireland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Belfast, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Sky

Sky is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Belfast, Northern Ireland

The most recent Sky outage reports came from the following cities: Belfast, Newtownabbey, Bangor, and Antrim.

CityProblem TypeReport Time
Belfast Internet 3 days ago
Belfast Phone 6 days ago
Belfast Internet 7 days ago
Belfast Wi-fi 8 days ago
Belfast E-mail 8 days ago
Newtownabbey TV 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Belfast, Northern Ireland

Latest outage, problems and issue reports in Belfast and nearby locations:

  • JimGurney4
    James Gurney EFC (@JimGurney4) reported from Antrim and Newtownabbey, Northern Ireland

    @SkySports to interested in how poor Spurs are. How good are @Everton #EFC

  • SeanyboMcGeown
    Sean Mc Geown (@SeanyboMcGeown) reported from Belfast, Northern Ireland

    @SkyHelpTeam Thank you for your reply, I have already tried to cancel and the call handler told me that it was not possible!

  • davmacfc
    Dale McDonald (@davmacfc) reported from Belfast, Northern Ireland

    @virginmedia @SkyHelpTeam any offers on the go for a soon to be ex virgin media customer

  • GuidoRugo
    Guido (@GuidoRugo) reported from Comber, Northern Ireland

    @SkyHelpTeam I already did it, they told me there is no issue with my account. I also reset password, but still get the message, even with a wrong password

  • sbd233
    Socially Distant Steve Returns (@sbd233) reported from Belfast, Northern Ireland

    @SkySports Shilton’s support of UKIP and xenophobic rants leave quite a sour taste.

  • cazz611
    Carol Sands (@cazz611) reported from Doagh, Northern Ireland

    @SkyHelpTeam hi guys, are there issues currently in the BT39 area in N. Ireland. Problems since last night even after resetting router. Thanks

  • kylebarron01
    kyle barron (@kylebarron01) reported from Belfast, Northern Ireland

    @SkyUK unable to watch sky sports on #myskygo app but other channels are fine. Error code 17c. Seems to be a common problem with @ThreeUK users!!! According to sky help website. Any chance of sorting this out!!!!

  • blamethepain
    Simon H. (@blamethepain) reported from Belfast, Northern Ireland

    @SkyHelpTeam hopefully by sending a message on here I’ll get some help. All other avenues are closed even for key workers it seems.

  • ElevenThirty
    Paul McCormack (@ElevenThirty) reported from Carrickfergus, Northern Ireland

    @SkyHelpTeam any idea when the broadband issue around BT38 will be resolved?

  • blueskyvideoguy
    Peter Craven (@blueskyvideoguy) reported from Belfast, Northern Ireland

    @Counter_Digital @SkySports @premierleague 100% - you just need to look at my TV bill to know that I’ll subscribe to most stuff where there’s some value. This is just profiteering at its worst. #bigpicture #bigripoff

  • Kristian7Ross
    Kristian Ross (@Kristian7Ross) reported from Belfast, Northern Ireland

    Can anyone tell me why we still can’t get @RTEOne in HD on @SkyUK in NI, but @RTE2 is available in high def? Never thought it made any sense whatsoever. #TheHunger

  • jeninbos
    Jenine McNab (@jeninbos) reported from Lisburn, Northern Ireland

    @SkyHelpTeam It seems to be working now. But there was definitely an outage again last night.

  • helloadambooth
    Adam Booth (@helloadambooth) reported from Belfast, Northern Ireland

    @SkyHelpTeam Hi, I’m having constant Broadband drops in Belfast. I don’t see any reported issues on your official page?

  • dan_montague
    Dan Montague (@dan_montague) reported from Hillsborough, Northern Ireland

    @SkyHelpTeam been “on hold” for a web chat agent for 2hours - I want to cancel my TV subscription and amend my broadband/talk subscription... do not blame COVID!!

  • gerardmc66
    Gerard (@gerardmc66) reported from Belfast, Northern Ireland

    @SkyHelpTeam sky broadband down again in #Belfast 2nd time in a week not good enough #skybroadband #HELP

  • Adammisc20
    The man Its crossbow (Adam) 😎 (@Adammisc20) reported from Newtownards, Northern Ireland

    **** SKY WORST INTERNET OUT @SkyUK it’s down 24/7 #skyinternet

  • SeanyboMcGeown
    Sean Mc Geown (@SeanyboMcGeown) reported from Belfast, Northern Ireland

    @SkyHelpTeam how do I cancel a openreach instillation, tried through the phone, told as it was booked cannot cancel, I have to cancel contract after it is installed, which is a waste of time and money already cancelled sky Q, thanks

  • cathl68
    catherine l (@cathl68) reported from Newtownards, Northern Ireland

    So much for upgrading to @SkyUK super fast broadband. Since the engineer flicked the switch this morning I’ve had no internet and won’t until Tuesday. Rescheduled virtual interviews and now having to use my Parents internet for a connection. Not a happy customer 😡

  • UKNeil1979
    UK Neil (@UKNeil1979) reported from Greenisland, Northern Ireland

    Shock of 2020 Skybroadband is down again! Get this sorted @SkyHelpTeam this is just getting ridiculous!

  • UKNeil1979
    UK Neil (@UKNeil1979) reported from Greenisland, Northern Ireland

    Annnnnnnd Sky Broadband is down again, and again it’s either on a Monday or a Tuesday 🙄 Someone may think these power shortages are being arrange for something particular 🤔🤔🤔 @SkyHelpTeam

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • tomfieldr
    tom (@tomfieldr) reported

    @SkyHelpTeam please explain why the WiFi has been going down EVERY evening for the last couple of weeks? It’s getting beyond a joke, worst broadband provider.

  • Mansur729
    M (@Mansur729) reported

    @AbuAmaanah @SkyHelpTeam Mine too 🥲 ******* awful, was about to game with the lads 😭

  • BhagdevJai
    Jai Bhagdev (@BhagdevJai) reported

    @SkySports Please be less **** than the current crop

  • I_Am_Edwards24
    Mike Edwards 🔰🇾🇪🏴󠁧󠁢󠁥󠁮󠁧󠁿 #GlazersOut (@I_Am_Edwards24) reported

    @Jonah3L @MalcolmMuscle Why I don't think I'd ever be a fan of AEW. I like the more realistic, sports like style of NXT for example. I wish ROH had a UK TV deal - but I pay enough monthly for subs as it is, with MUTV and SkySports F1 etc. I wouldn't want to drop the Network - as there's the classics

  • alextonfire
    Alex_www.bluelawn.co.uk (@alextonfire) reported

    @SkyHelpTeam am trying to get sky monile the website keeps saying technical error. Sometimes I nearly get to end of process and it does it! Tried desktop, mobile, google, safari? Am already a broadband customer!

  • Cunt24872398
    Rocky89 (@Cunt24872398) reported

    @SkySports Like the lions tour, hyped up rubbish that it doesn’t matter a **** who wins lol but we all gonna watch it

  • wowdanieeel
    Dan BLM (@wowdanieeel) reported

    @SkyHelpTeam Nothing, just said “connection issues”

  • samontour11
    Samantha Shepherd (@samontour11) reported

    Hey @SkyHelpTeam your broadband is down again... Seems to happen frequently at this time of night when conveniently you don't have people in to fix it... Why should any of us pay for such terrible service?

  • therealjaimo17
    Leejamison (@therealjaimo17) reported

    Prime time Monday evening on Sky Sports; 9 different specialist channels (including mix) and absolutely ZERO live sports. That’s terrible scheduling. What a pointless evening of repeats. Happens regularly too. Poor way to treat paying customers. @SkySports @SkyUK #sky

  • _AndyMason_
    Andrew Mason (@_AndyMason_) reported

    @SkyHelpTeam I’ve followed this now it’s asking to try a sim first. So I’ll give it a go. My friend has the same phone and network that’s why I joined as I knew service was good and she can get calls no problem. So I know it’s not network coverage…