Sky Outage Report in Belfast, Northern Ireland
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The latest reports from users having issues in Belfast come from postal codes BT6, BT7, BT4, BT5, BT12 and BT13.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Belfast, Northern Ireland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Belfast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Belfast, Northern Ireland
The most recent Sky outage reports came from the following cities: Belfast, Newtownabbey, Antrim and Bangor.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
TV | |
| Newtownabbey |
Internet | |
| Belfast |
Internet | |
| Belfast |
TV | |
| Belfast |
Internet | |
| Belfast |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Belfast, Northern Ireland
Latest outage, problems and issue reports in Belfast and nearby locations:
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Gerard
(@gerardmc66) reported
from
Belfast, Northern Ireland
@SkyHelpTeam sky broadband down again in #Belfast 2nd time in a week not good enough #skybroadband #HELP
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catherine l
(@cathl68) reported
from
Newtownards, Northern Ireland
So much for upgrading to @SkyUK super fast broadband. Since the engineer flicked the switch this morning I’ve had no internet and won’t until Tuesday. Rescheduled virtual interviews and now having to use my Parents internet for a connection. Not a happy customer 😡
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Guido
(@GuidoRugo) reported
from
Comber, Northern Ireland
@SkyHelpTeam I already did it, they told me there is no issue with my account. I also reset password, but still get the message, even with a wrong password
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MJ 🇪🇺 #FBPE
(@irisheyed) reported
from
Castlereagh, Northern Ireland
@SkyHelpTeam my box is not working and not of your online/app advice is working....
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UK Neil
(@UKNeil1979) reported
from
Greenisland, Northern Ireland
Shock of 2020 Skybroadband is down again! Get this sorted @SkyHelpTeam this is just getting ridiculous!
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Messi_the_best
(@Messi_the_best) reported
from
Newtownabbey, Northern Ireland
@SkyHelpTeam Hi I expect Sky to show goodwill to all their customers who were inconvenienced today. My wife & I are both working remotely and there was very poor communication over this issue as well as impacting on the work we need to do #skybroadband
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Phil Designs
(@PhilDesignsNI) reported
from
Dundonald, Northern Ireland
@SkyHelpTeam broadband isn’t working in Belfast BT16 area, looking at Twitter seems to be a problem across the country.
-
UK Neil
(@UKNeil1979) reported
from
Greenisland, Northern Ireland
Annnnnnnd Sky Broadband is down again, and again it’s either on a Monday or a Tuesday 🙄 Someone may think these power shortages are being arrange for something particular 🤔🤔🤔 @SkyHelpTeam
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Dan Montague
(@dan_montague) reported
from
Hillsborough, Northern Ireland
@SkyHelpTeam been “on hold” for a web chat agent for 2hours - I want to cancel my TV subscription and amend my broadband/talk subscription... do not blame COVID!!
-
Stephen Orr
(@stephenorr20) reported
from
Newtownards, Northern Ireland
@SkyHelpTeam are you having issues with connecting skyq boxes on line. I got Q upgrade installed this morning and the box keeps losing connection both through hardwire and Wi-fi. My broadband is working fine for everything else. Getting very very frustrated
-
Jenine McNab
(@jeninbos) reported
from
Lisburn, Northern Ireland
@SkyHelpTeam It seems to be working now. But there was definitely an outage again last night.
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Sean Mc Geown
(@SeanyboMcGeown) reported
from
Belfast, Northern Ireland
@SkyHelpTeam how do I cancel a openreach instillation, tried through the phone, told as it was booked cannot cancel, I have to cancel contract after it is installed, which is a waste of time and money already cancelled sky Q, thanks
-
kyle barron
(@kylebarron01) reported
from
Belfast, Northern Ireland
@SkyUK unable to watch sky sports on #myskygo app but other channels are fine. Error code 17c. Seems to be a common problem with @ThreeUK users!!! According to sky help website. Any chance of sorting this out!!!!
-
Suzi McILwain
(@Suzi_Mcilwain) reported
from
Belfast, Northern Ireland
@SkyHelpTeam @SkyHelpTeam pls let us know when you can support us to fix this problem. No response to email or on the community forum either.
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The man Its crossbow (Adam) 😎
(@Adammisc20) reported
from
Newtownards, Northern Ireland
**** SKY WORST INTERNET OUT @SkyUK it’s down 24/7 #skyinternet
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Sean Mc Geown
(@SeanyboMcGeown) reported
from
Belfast, Northern Ireland
@SkyHelpTeam Thank you for your reply, I have already tried to cancel and the call handler told me that it was not possible!
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Chelsea
(@roundfacee_) reported
from
Bangor, Northern Ireland
@SkyHelpTeam I've accidentally added sky go extra to my account which I I don't want and can't cancel even though I've followed details on website. Please advise
-
Ryan Batchelor
(@BatchyCOYG) reported
from
Dundonald, Northern Ireland
@ToonFan14 @SkySports @PeteGravesTV BT Sports is just as bad. We should be thanking him 🙄
-
Rebecca
(@hsiroc87) reported
from
Jordanstown, Northern Ireland
@SkyHelpTeam Newtownabbey (BT37) internet is down. Highly inconvenient. It’s also beeme extremely slow when working.
-
Messi_the_best
(@Messi_the_best) reported
from
Newtownabbey, Northern Ireland
@SkyHelpTeam @JoeAgnew10 Hi I expect Sky to show goodwill to all their customers who were inconvenienced today. My wife & I are both working remotely and there was very poor communication over this issue as well as impacting on the work we need to do #skybroadband
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Celine Chapman
(@celinechapman26) reported
@SkyHelpTeam is there a problem accessing sky accounts across all platforms at the moment…mobile, iPad, laptop & even Sky TV all say there is an error?!
-
Baloo
(@Baloo_bear) reported
@SkyHelpTeam Is there an issue with mysky on the website? I can't seem to log in. All I get is "An unknown error has occurred"
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Melanie Gibson
(@MellyJane63) reported
@SkyUK there was an issue with my DD payment. I was told the payment would be refunded to my account. No payment - rang up and told the payment had been credited to my account. You lied to a customer of 20 years. Not good enough.
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Sarcoxy
(@LittleRedRhino) reported
@Manda87xx @SkyUK @skytv It’s down every day. I’m not joking
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Assistance dog Marley
(@dog_assistance) reported
@SkyHelpTeam I have been trying to cancel sky due to money and the man keeps putting it off plus I don’t deal with the financial side but keep putting on hold it’s shocking then we carnt cancel cos he’s away is bad service
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Danielle
(@danielleblackx_) reported
@SkyHelpTeam hello Can some one please help me I can’t activate my sim because your website is down??? Thank you
-
Silver Rook
(@Silver_Rook) reported
@SkyHelpTeam trying to set up the sky app prior to our install on the 26th but all I get when trying to sign in is "an unknown error had occurred".... Any ideas?
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Gail Birkett
(@GailBirkett5) reported
@SkyHelpTeam what’s happening in Northamptonshire I work from home and had intermittent internet in the morning now totally down afternoon so far. When will we get normal service ?
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Lyds 🌹
(@lydiarussell) reported
@SkyHelpTeam @LydiaRu04240521 I’m not on the same network, was working perfectly an hour ago
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Mark Dann
(@MarkDann17) reported
@SkyHelpTeam Unfortunately saying sorry doesnt really cut it when your team say that the issue has been sorted and order raised and a week later say it's our fault for not knowing that because your team didnt read the terms and conditions it wasnt completed. How were we to know.