Sky Outage Report in Belfast, Northern Ireland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Belfast come from postal codes BT1 and BT7.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Belfast, Northern Ireland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Belfast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 24: Problems at Sky
Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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TV (13%)
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Wi-fi (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Belfast, Northern Ireland
The most recent Sky outage reports came from the following cities: Belfast, Newtownards, Antrim and Lisburn.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Internet | |
| Belfast |
TV | |
| Belfast |
TV | |
| Newtownards |
TV | |
| Antrim |
Phone | |
| Belfast |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Belfast, Northern Ireland
Latest outage, problems and issue reports in Belfast and nearby locations:
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catherine l
(@cathl68) reported
from
Newtownards, Northern Ireland
So much for upgrading to @SkyUK super fast broadband. Since the engineer flicked the switch this morning I’ve had no internet and won’t until Tuesday. Rescheduled virtual interviews and now having to use my Parents internet for a connection. Not a happy customer 😡
-
UK Neil
(@UKNeil1979) reported
from
Greenisland, Northern Ireland
Shock of 2020 Skybroadband is down again! Get this sorted @SkyHelpTeam this is just getting ridiculous!
-
Jenine McNab
(@jeninbos) reported
from
Lisburn, Northern Ireland
@SkyHelpTeam It seems to be working now. But there was definitely an outage again last night.
-
Dan Montague
(@dan_montague) reported
from
Hillsborough, Northern Ireland
@SkyHelpTeam been “on hold” for a web chat agent for 2hours - I want to cancel my TV subscription and amend my broadband/talk subscription... do not blame COVID!!
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Phil Designs
(@PhilDesignsNI) reported
from
Dundonald, Northern Ireland
@SkyHelpTeam broadband isn’t working in Belfast BT16 area, looking at Twitter seems to be a problem across the country.
-
Simon H.
(@blamethepain) reported
from
Belfast, Northern Ireland
@SkyHelpTeam hopefully by sending a message on here I’ll get some help. All other avenues are closed even for key workers it seems.
-
Rebecca
(@hsiroc87) reported
from
Jordanstown, Northern Ireland
@SkyHelpTeam Newtownabbey (BT37) internet is down. Highly inconvenient. It’s also beeme extremely slow when working.
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James Gurney EFC
(@JimGurney4) reported
from
Antrim and Newtownabbey, Northern Ireland
@SkySports to interested in how poor Spurs are. How good are @Everton #EFC
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MJ 🇪🇺 #FBPE
(@irisheyed) reported
from
Castlereagh, Northern Ireland
@SkyHelpTeam my box is not working and not of your online/app advice is working....
-
Sean Mc Geown
(@SeanyboMcGeown) reported
from
Belfast, Northern Ireland
@SkyHelpTeam Thank you for your reply, I have already tried to cancel and the call handler told me that it was not possible!
-
The man Its crossbow (Adam) 😎
(@Adammisc20) reported
from
Newtownards, Northern Ireland
**** SKY WORST INTERNET OUT @SkyUK it’s down 24/7 #skyinternet
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kyle barron
(@kylebarron01) reported
from
Belfast, Northern Ireland
@SkyUK unable to watch sky sports on #myskygo app but other channels are fine. Error code 17c. Seems to be a common problem with @ThreeUK users!!! According to sky help website. Any chance of sorting this out!!!!
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Sean Mc Geown
(@SeanyboMcGeown) reported
from
Belfast, Northern Ireland
@SkyHelpTeam how do I cancel a openreach instillation, tried through the phone, told as it was booked cannot cancel, I have to cancel contract after it is installed, which is a waste of time and money already cancelled sky Q, thanks
-
Messi_the_best
(@Messi_the_best) reported
from
Newtownabbey, Northern Ireland
@SkyHelpTeam @JoeAgnew10 Hi I expect Sky to show goodwill to all their customers who were inconvenienced today. My wife & I are both working remotely and there was very poor communication over this issue as well as impacting on the work we need to do #skybroadband
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Guido
(@GuidoRugo) reported
from
Comber, Northern Ireland
@SkyHelpTeam I already did it, they told me there is no issue with my account. I also reset password, but still get the message, even with a wrong password
-
Gerard
(@gerardmc66) reported
from
Belfast, Northern Ireland
@SkyHelpTeam sky broadband down again in #Belfast 2nd time in a week not good enough #skybroadband #HELP
-
UK Neil
(@UKNeil1979) reported
from
Greenisland, Northern Ireland
Annnnnnnd Sky Broadband is down again, and again it’s either on a Monday or a Tuesday 🙄 Someone may think these power shortages are being arrange for something particular 🤔🤔🤔 @SkyHelpTeam
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Ryan Batchelor
(@BatchyCOYG) reported
from
Dundonald, Northern Ireland
@ToonFan14 @SkySports @PeteGravesTV BT Sports is just as bad. We should be thanking him 🙄
-
Suzi McILwain
(@Suzi_Mcilwain) reported
from
Belfast, Northern Ireland
@SkyHelpTeam @SkyHelpTeam pls let us know when you can support us to fix this problem. No response to email or on the community forum either.
-
Messi_the_best
(@Messi_the_best) reported
from
Newtownabbey, Northern Ireland
@SkyHelpTeam Hi I expect Sky to show goodwill to all their customers who were inconvenienced today. My wife & I are both working remotely and there was very poor communication over this issue as well as impacting on the work we need to do #skybroadband
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Mikeapollo
(@mikeapollo) reported
... and when you chase them up two weeks later - you get told the CRF sent by the last advisor was rejected as it was not completed correctly, hence the call back would never occur. What ever happened to MHR's and proper call backs @SkyUK
-
Steve 🇬🇧🇪🇺
(@NottmsteveH) reported
@SkySports Nowhere near as severe as when Hamilton crashed into Max ending his race earlier in the season. Both drivers braked late in this incident
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Simon Clawson
(@ClawsonSimon) reported
@SkyUK unbelievable call a little earlier where I didn’t want to have any other mobile devices and the sales person was rude and swore! Not impressed.
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Wayne Braithwaite 🏴
(@WayneBraithwai2) reported
@CroftyF1 @SkySportsF1 Impartial sky sports my arse. May as well call the channel Skysports hamilton F1. What about the silverstone incident where Hamilton almost killed verstappen.
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Luke Wilson
(@lukewils10) reported
@SkyHelpTeam Heard nothing back. Wait times are too long to try and ring again. My Granda had phoned in saying he had a issue with his telephone line. He cancelled the job but you’ve threatened £65 charge if he doesn’t cancel it by 5pm today. Job was cancelled yesterday
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blue blue sea of ibrox
(@darrenservice17) reported
@SkySports Never heard so much shxte out of someone’s mouth
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Charlotte
(@charrhlotte) reported
@mikeapollo @SkyUK Noticed Sky have sent customer services back to an off-shore call centre again. Someone I know at one of the Manchester call centres say they’re laying off lots of folk.
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xchris
(@flashgordon1952) reported
@GadgetsBoy @SkyUK and ? yes it works but it has a problem ? updating needs to be done . and is the contract for 4 years includes a warranty ? I would say "Glass" needs several big updates now
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Kelly
(@Kellyfitz07) reported
@BumbleCricket you are only sorry because you got caught 🤔 @SkySports should immediately terminate you for your disgusting cowardly comments that you wouldn't have the ***** to say to his face ..your a disgrace
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Monil 💙
(@Monza972) reported
All good having @peacockTV integrated into @SkyUK but there’s no subtitles on any of the series. Pretty terrible tbh since most times you can’t hear what anyone is saying in modern tv/films. @SkyHelpTeam Any idea when Peacock content will have subs?