Sky outages and service status in Belfast, Northern Ireland
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 9 outage signals in the last 24 hours around Belfast, including 9 direct reports.
- The most common problems reported in this area mention Phone, TV, and E-mail.
- The most recent signal from this area was received Aug 13, 10:26 PM GMT+1.
- Phone (55%)
- TV (18%)
- E-mail (9%)
- Internet (9%)
- Wi-fi (9%)
The latest reports from users having issues in Belfast come from postal codes BT12 , BT5 , BT13 , BT8 and BT14 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Belfast, Northern Ireland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Belfast, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Sky
Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Belfast, Northern Ireland
The most recent Sky outage reports came from the following cities: Carrickfergus, Belfast, Newtownabbey, Lisburn, Antrim, and Bangor.
| City | Problem Type | Report Time |
|---|---|---|
 Carrickfergus
|
16 hours ago | |
|
Belfast
|
Phone | 17 hours ago |
|
Belfast
|
Phone | 17 hours ago |
|
Belfast
|
Phone | 17 hours ago |
|
Belfast
|
Phone | 18 hours ago |
|
Newtownabbey
|
Internet | 18 hours ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Belfast, Northern Ireland
Latest outage, problems and issue reports in Belfast and nearby locations:
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Glenn Bradley (@BradleyGJ) reported from Belfast, Northern Ireland@Ppreally111Pp @SkyHelpTeam @skytv it had ran out so began getting emails ratcheting up costs unless I contacted them. Phone call alone cost £24. With them 22 years and never encountered prior but customer service appears to be outsourced now. Utterly poor service experience so just warning others to be wary.
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Ismay Woods 😼 (@harryswean) reported from Newtownards, Northern Ireland@SkyHelpTeam Hi. My current contract expires in September. Have tried numerous times to do so as advised on the My Sky app & website to no avail! I did manage to find something about renewing the TV package, but for broadband or Sky Talk. Any help would be appreciated!
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Kristian Ross (@Kristian7Ross) reported from Belfast, Northern Ireland@Arsenal_Nick21 @arungooner5 @SkySports Supposedly the team had been warned but not Lewis personally. At this point, NI are already 1-0 down and as left back, he’s hardly going to be wanting to throw possession away. You can quite clearly see the Swiss players don’t even appeal. It’s a nothing yellow card.
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Messi_the_best (@Messi_the_best) reported from Newtownabbey, Northern Ireland@SkyHelpTeam Hi I expect Sky to show goodwill to all their customers who were inconvenienced today. My wife & I are both working remotely and there was very poor communication over this issue as well as impacting on the work we need to do #skybroadband
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Glenn Bradley (@BradleyGJ) reported from Belfast, Northern IrelandHad to telephone @SkyHelpTeam @skytv to sort contract details out. Put through to a call centre, passed x3 to finally reach a lady who’s spoken English was not conversational & difficult. On the phone almost 1 hour that cost £24! All a poor example of customer service. #bewarned
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mac (@weeramborossa) reported from Belfast, Northern Ireland@SkySports He won’t care but what a horrible cannt
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belfast chap (@arsenal1970fc) reported from Belfast, Northern Ireland@SkySports This needs to stop a big pay day for a ******* clown while kids that have dedicated there life to boxing never get this opportunity DISGUSTING
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Miss Zara Lo (@MissZaraLo) reported from Holywood, Northern Ireland@sky drains me.... Every other day problem with technical fault..... And they've put up their prices mid contract... Lovely 😠@SkyHelpTeam
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James Irwin (@nornirontoffee) reported from Bangor, Northern Ireland@SkyHelpTeam Hi guys the UHD channel on Sky Sports not working for me. Stopped working last night during the darts. Is there a fix I can do?
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Darren M. (@photosbydarren) reported from Lisburn, Northern Ireland@SkySports If it's that bad, why did you use the words in your post? I'm calling the police 🚨🚨
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Jackson Eagleson (@Oradaman) reported from Jordanstown, Northern Ireland@SkyUK just discovered your common problem of NO CATCHUP ON SKY ATLANTIC and system asking for us to UPGRADE. SKY Atlantic is part of our package and if catch-up on SKY channels is not included then cancel it and collect the equipment.
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kyle barron (@kylebarron01) reported from Belfast, Northern Ireland@SkyUK unable to watch sky sports on #myskygo app but other channels are fine. Error code 17c. Seems to be a common problem with @ThreeUK users!!! According to sky help website. Any chance of sorting this out!!!!
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UK Neil (@UKNeil1979) reported from Greenisland, Northern IrelandAnnnnnnnd Sky Broadband is down again, and again it’s either on a Monday or a Tuesday 🙄 Someone may think these power shortages are being arrange for something particular 🤔🤔🤔 @SkyHelpTeam
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Andrew McCullough (@AndrewMuckaluck) reported from Antrim and Newtownabbey, Northern IrelandMaybe I’m in the wrong place on this. But I paid my money to watch a game tonight, @SkySports, @SkySportsPL. Spent over 24hrs listening to opinion and comment on the #SuperLeague. Can we focus on the game, or cancel the show tonight? Haven’t even shared the team news! Am
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abimo (@abialone) reported from Lisburn, Northern Ireland@offic1alKeane16 @GNev2 @SkySports Anybody defending that crap needs their head examined. Biggest joke of a club. Players do not give a damn and Ralf is a joke of a manager
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Phil Designs (@PhilDesignsNI) reported from Dundonald, Northern Ireland@SkyHelpTeam broadband isn’t working in Belfast BT16 area, looking at Twitter seems to be a problem across the country.
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Shane Scullion (@shaney_bo123) reported from Dunmurry, Northern IrelandNear had a heart attack when that score update popped up there, only for it to be spurs everton game @SkySports who gives a **** about them stupid looking ***** today
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Barry Devlin (@irishbazdev) reported from Belfast, Northern IrelandWas supposed to have been called between 2 and 3 @SkyUK but like most of your promises are not kept. Please add this to my ongoing complaint. Cheers
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Socially Distant Steve Returns (@sbd233) reported from Belfast, Northern Ireland@SkySports Shilton’s support of UKIP and xenophobic rants leave quite a sour taste.
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BARRB (@BrendanBarr1978) reported from Belfast, Northern Ireland@SkyHelpTeam down again, sky glass!!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Sanfairyann (@suzickles) reported@cxdi55 @skytv @SkyHelpTeam Me to A ‘VIP diamond’ customer £50 Really nice rep approached me in Metro Centre after conversation seems nothing could be done to reduce subscription politely smiled when I said unless I leave & return as a new customer !!! Don’t ever believe they reward you for loyalty
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Michael (@_Mikedefc) reported@cxdi55 @skytv @SkyHelpTeam Cancel then rejoin
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Richard Harrison (@RHarrisonMedia) reported@SkyHelpTeam - my landline isn't working and I don't have a mobile. I have tried the online help but it didn't work. Please can you assist me?
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Scott Hillier (@dubster34) reported@SkyHelpTeam AVOID THIS COMPANY ! Went for a Sky broadband contract. They made a mess of the outside of my house and now are refusing to do anything about it. Telling me it's my responsibility to get Openreach to fix it. Absolutely disgusting way to treat customers. Theyll see me in court
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Tracey Davies (@miss_traceydav) reported@EnglishRhino @SkyHelpTeam My Sky landline has gone down but broadband itself is working - reluctant to reset router at this stage!
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alex irvine (@alexirvine98) reported@SkyHelpTeam I’ve had no internet all day and I’ve tried to live chat with no resolution. I have had to take a day off work and had terrible customer service
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Robin Sergeant (@rsergeant) reported@cxdi55 @skytv @SkyHelpTeam Plusnet seem to be reasonable when it comes to renewal. Never worth leaving them and decent price
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Richard Hammer (@SirHammerLot25) reportedHow **** has @SkySportsNews become now discussing players hair styles.. THE WORST Soorts news in Britain it’s **** @SkySports zero decent content
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Ricardo35 (@Ricardo3511) reported@cxdi55 @skytv @SkyHelpTeam Just cancel it and move elsewhere....they only act when you cancel something and sometimes try to get you back
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Robert Rutherford (@ruthersrobert) reported@RossGibbs78 @SkyHelpTeam @EE Yes it is down