Sky Outage Report in Belfast, Northern Ireland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Belfast come from postal codes BT5, BT1, BT12, BT6, BT11, BT14 and BT10.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Belfast, Northern Ireland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Belfast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at Sky
Sky is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Belfast, Northern Ireland
The most recent Sky outage reports came from the following cities: Belfast, Newtownabbey, Bangor, Newtownards and Antrim.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
||
| Belfast |
TV | |
| Belfast |
Wi-fi | |
| Belfast |
TV | |
| Belfast |
TV | |
| Newtownabbey |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Belfast, Northern Ireland
Latest outage, problems and issue reports in Belfast and nearby locations:
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Messi_the_best
(@Messi_the_best) reported
from
Newtownabbey, Northern Ireland
@SkyHelpTeam @JoeAgnew10 Hi I expect Sky to show goodwill to all their customers who were inconvenienced today. My wife & I are both working remotely and there was very poor communication over this issue as well as impacting on the work we need to do #skybroadband
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Chelsea
(@roundfacee_) reported
from
Bangor, Northern Ireland
@SkyHelpTeam I've accidentally added sky go extra to my account which I I don't want and can't cancel even though I've followed details on website. Please advise
-
UK Neil
(@UKNeil1979) reported
from
Greenisland, Northern Ireland
Annnnnnnd Sky Broadband is down again, and again it’s either on a Monday or a Tuesday 🙄 Someone may think these power shortages are being arrange for something particular 🤔🤔🤔 @SkyHelpTeam
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Phil Designs
(@PhilDesignsNI) reported
from
Dundonald, Northern Ireland
@SkyHelpTeam broadband isn’t working in Belfast BT16 area, looking at Twitter seems to be a problem across the country.
-
Fanboy
(@UberGeekFanboy) reported
from
Belfast, Northern Ireland
@Cara_Erin @DisneyPlusUK @SkyHelpTeam If someone in @SkyUK has told you you need to get it through them they are just trying to make a sale. This will work like Netflix etc u just download the app on skybox, iPad, TV, Xbox etc and login
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Rebecca
(@hsiroc87) reported
from
Jordanstown, Northern Ireland
@SkyHelpTeam Newtownabbey (BT37) internet is down. Highly inconvenient. It’s also beeme extremely slow when working.
-
Gerard
(@gerardmc66) reported
from
Belfast, Northern Ireland
@SkyHelpTeam sky broadband down again in #Belfast 2nd time in a week not good enough #skybroadband #HELP
-
Ryan Batchelor
(@BatchyCOYG) reported
from
Dundonald, Northern Ireland
@ToonFan14 @SkySports @PeteGravesTV BT Sports is just as bad. We should be thanking him 🙄
-
Suzi McILwain
(@Suzi_Mcilwain) reported
from
Belfast, Northern Ireland
@SkyHelpTeam @SkyHelpTeam pls let us know when you can support us to fix this problem. No response to email or on the community forum either.
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MJ 🇪🇺 #FBPE
(@irisheyed) reported
from
Castlereagh, Northern Ireland
@SkyHelpTeam my box is not working and not of your online/app advice is working....
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Messi_the_best
(@Messi_the_best) reported
from
Newtownabbey, Northern Ireland
@SkyHelpTeam Hi I expect Sky to show goodwill to all their customers who were inconvenienced today. My wife & I are both working remotely and there was very poor communication over this issue as well as impacting on the work we need to do #skybroadband
-
Callum Sweetlove
(@callum_slove) reported
from
Belfast, Northern Ireland
@Dan_Fisher_ @SkySportsPL @SkySports Peter Drury would never
-
Jenine McNab
(@jeninbos) reported
from
Lisburn, Northern Ireland
@SkyHelpTeam It seems to be working now. But there was definitely an outage again last night.
-
Dan Montague
(@dan_montague) reported
from
Hillsborough, Northern Ireland
@SkyHelpTeam been “on hold” for a web chat agent for 2hours - I want to cancel my TV subscription and amend my broadband/talk subscription... do not blame COVID!!
-
Ronnie McDowell 🔑
(@RonnieMcD424uk) reported
from
Belfast, Northern Ireland
Disgrace that you can’t get through to @SkyUK @SkyHelpTeam. Services switched off when I can’t get out to pay the bill and when you phone to talk you get zero help!!
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UK Neil
(@UKNeil1979) reported
from
Greenisland, Northern Ireland
Shock of 2020 Skybroadband is down again! Get this sorted @SkyHelpTeam this is just getting ridiculous!
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catherine l
(@cathl68) reported
from
Newtownards, Northern Ireland
So much for upgrading to @SkyUK super fast broadband. Since the engineer flicked the switch this morning I’ve had no internet and won’t until Tuesday. Rescheduled virtual interviews and now having to use my Parents internet for a connection. Not a happy customer 😡
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Stephen Orr
(@stephenorr20) reported
from
Newtownards, Northern Ireland
@SkyHelpTeam are you having issues with connecting skyq boxes on line. I got Q upgrade installed this morning and the box keeps losing connection both through hardwire and Wi-fi. My broadband is working fine for everything else. Getting very very frustrated
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The man Its crossbow (Adam) 😎
(@Adammisc20) reported
from
Newtownards, Northern Ireland
**** SKY WORST INTERNET OUT @SkyUK it’s down 24/7 #skyinternet
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Tony Smyth
(@tonysmyth23) reported
from
Belfast, Northern Ireland
Is @SkyUK @bt_uk and all other TV going to give their customer anything that have to stay at home at this bad time 💷💷💷💷💰💰💰
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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David Black
(@civil_dave) reported
@SkyHelpTeam @g2mcc How do you keep the prices down? By putting them up!
-
Danilo
(@SchickCreekXIII) reported
@lcfckini Oh it was 50 my bad Reported by SkySports
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Chris Mervin
(@Merv1972) reported
@SkyUK Been trying to contact you about unexpected 20% price hike. The help section spins you around in circles & only gives you option of calling which we all know takes way too long to answer and I don't have time to sit around waiting. Can you give me complaints email address please
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g black
(@gbrown744) reported
@SkyHelpTeam You're making assumptions. I'm not the only one who has this problem. Shows used to be grouped together, now I have to scroll and search around for the next one.
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Dylan Jones🏴🖥🏉🐗
(@D13Creative) reported
@SkyHelpTeam I didn't get a phone call at the time as was promised. Your customer service is absolutely awful
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Michael Thomas
(@redscousemouse) reported
@SkyHelpTeam @GordonF38802537 It’s very clear. Sky are clearly greedy and cashing in. As a loyal customer I’m utterly disgusted
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itchycooz
(@itchycooz) reported
@SkyUK why is your Internet connectivity so bad that your consistently one of the uk's worst broadband providers?
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Reddevilste69
(@reddevilste69) reported
@SkyHelpTeam Spoke to a lad called Shonan from loyalty, what an unhelpful lad he was, disabled and lost a family member he wouldn't help us get the bill down or help with the box saying it's not sky - rubbish you are my provider and getting my cash yet put my price up by £11pm and no help 1/2
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jessB
(@Jessica_Bragan) reported
@SkyHelpTeam I’m already paying over £100 a month for sky, and now you’ve upped it even more. Been with them for over 6 years, time for a change and cancel
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Aileen McKee
(@AileenDunlop) reported
@SkyHelpTeam Having real issues with internet this afternoon. Repeatedly dropping out. Are there any issues in the KA23 area?